Here you will see all the information of people who buy the products and services of Food Basics (Fruit Store) in the area of Cambridge (Canada).
As of day the business gets a score of 4.1 stars out of 5 and this score is based on 127 reviews.
You may have noticed that the average score it has is positive, and it's based on a large number of opinions, so we can be pretty sure that the evaluation is very credible. If people have bothered to rate when they are satisfied with the business, is that it works.
As you know, we don't usually bother to place opinions when they are positive and we usually do it only if we have had a problem or issue...
This Fruit Store belongs to the category of Discount supermarket.
Really clean as well as a nice selection of products.
Great selection and really great prices. The store is not neat, clean, or as attractive as you may be used to, but maybe that's worth the difference in the bill when all said and done. It's all the same food. Thank-you for the friendly service.
Average grocery store. Prices are fair, though I find that the wait at checkout is often longer here than most other places.
Great service.
Six times now they lead with a great deal in their flyer, and even on day 1 they have absolutely no stock. And of course no rain cheques. It's great that they price match ... but if they don't have the items you want - who cares.
Good prices good selection with quite a few items from other countries that I enjoy experimenting with a taste
Sells food
At this location selection is poor but most items are in stock. But PLEASE...no marinades? WTH?
Good selection Great prices
The staff is amazing at this location. They are diligently working to keep the store clean and well stocked.
Each time I have bought bread here.. I have taken it home to find is moldy. Fine for other packaged/shelf safe food.
My shopping was good and I found everything what I wanted to...thank you..
Not a good place to shop and feel safe. Rules are not enforced at this location during covid19 and when I personally questioned management about the line up in store waiting to cash out with only 2 …
Great place to shop
Missing items like bakery fresh Italian bread
If there's a line up at cash then why would the cashier. Talking to consumer and slowing this whole process lcan say l was frustrated bwhen lbleft
Almost
Great place to shop for groceries in Port Colborne.
Loved it, just what you'd expect. Lots of groceries at an affordable price
Love the prices here! Too bad theyverre out of the cheese I wanted on sale!
Every week the same product climb 10cents more but it's a nice environment to shop and is very comfortable
Best prices
Best place for deals
Prices have gone up fore less meat I've noticed lot people complaining and went else where for meats and long lines at end mth need more cashiers. Even express is long line? end mth long lines kuz only three cashiers two reg cashiers,one express?
Hey aslong as i can buy a bag and do cash back this place gets 4 stars lol u know it
Clean store, good customer service, lots of produce.
If I were to chose between no frills and this store. I would puck no frills.
Great service, lots of produce and very friendly and helpful employees
The best chain of discount grocery stores.
Not a bad food basics. Good selection and the shelves are full. Staff are knowledgeable and helpful.
Low prices
To bad there wasn't any toilet paper ????
To many workers and their huge carts taking up nearly 2 entire isles , they never should have to gotten rid of the double child carts it makes it so hard with parents with more then one kid. When super busy they don't open enough tills people were going into isles and there was only 2 tills open plus the items 1-8 horrible but hey they always have great sales so that's the only reason for 2 stars.
Very nice very friendly
generally messy and aisles are too narrow.
This place was amazing, I got 375g of low sodium bacon $2.88
They have what you need at a reasonable price
Good discount grocery.
Don't hate but no longer carries what i was looking for
Great selection and location. Always friendly service!
love how is close to the ambassador bridge!! affordable prices!
I like shopping at Food Basics. Staff are friendly and helpful. Sometimes on busy days, there is a little bit of a wait, but they always open tills to help the rush. I have never waited longer than 15 minutes on a busy day...????
Short lines. Mangoes cheap today. 67 cents a piece...yum
Great produce and prices are good
Grocery store with pretty much everything you need at very low prices.
Better visits when I don't see stupid brats from resurrection high school Seriously even the dollarstore is sick of them.
Needs better cleaners. Produce is good as are baked goods. Just wish it didn't seem so dirty.
Good grocery store friendly staff good prices
i have to go to therapy now because of this place
Has good sales, staff is very nice, some items go out of stock fairly quick is my only downside
Clean, well cared for. Produce doesn’t seem to be as great as some other stores though.
Great grocery store, probably the best Food Basics I've been to.
Good experience
I love food basics really cheap prices and helpful staff!
Clean and have good products
I have been done grocery shopping a few times at that location, last time after shopping we checked some items we bought expired..! So I won’t grocery shopping at that place never again...
Just popped in for a couple of items. Love the renos. Clean store, easy to navigate.
Always the best prices
Has all the basics, plus a pretty diverse international section, and at affordable prices!
I always find good deals here. When you go through their flyer you'll always find sales that are worth stopping by.
Great
The staff are awesome
Good parking area. Nice groceries.
Great for finding discount meat early in the day
Bob's the man
You need to improve with fresh products
Great place to buy groceries
Regularly visit this place for groceries. The only thing I don't like is they don't price match
Good stuff good prices
Making improvements to the esthetic of the store fair prices on sale items
My go to store for groceries
This is one of the best places for grocery purchases, mainly for the new residents in Sarnia You can purchase all your veggies and no veg items for the low price available
No selection. Sparce products on shelves. Empty shelves Answer is always it's on the truck. Good note is they have good staff
not entirely fond of the new queuing method, otherwise good service.
Clean store, nice folks, still have to bag my own groceries
Fair prices, have done a good job keeping up with covid awareness.
Shockingly all they have is Food!!! Jakob quit because his Fabulously Manicured Painted Fingernails frightened all the old White Boys with Molson Muscle Beer ???? Guts.
Inexpensive groceries, great deals, open late!
It is a reasonably nice place, kept well from what I have seen. Decent prices and so far although other's stories may differ I've never had a hard time from the employees, none have been rude or gave a nasty attitude =) I return often
More wifi game time
Shop here before heading home on my travels
Was treated very rudely, and abrupt, by the employee, that was overseeing the self checkout area. Had some questions. She was very dismissal. My opinion. Go to Metro!!!!!
They never have meat like what the heck
Excellent layout, good customer service. The young staff there were friendly but the older staff were frowny. Otherwise good prices and clean store and some good selection.
No self checkout.
A very good store
Store is vast;y improved over what it used to be. Staff is efficient and friendly. Good selection. I wish isles were slightly bigger but its a small store.
Good variety of products, seems to be kept well cleaned during the pandemic, cashier lady was very friendly. Relatively well stocked, still a few noticeable empty section.
Great store, great prices.!
This is by no means the best location for food basic in Kitchener Waterloo! This store, I find to be dirty and dull and very messy!!The product sections always looks like garbage! And don’t get me started on the meat department...VERY SAD!!! My wife and I do our best to avoid this store when we want to goto Food Basics, heck we will drive all the way cross town to the other Food Basics other store even if we driving pass this store or if this store is closure!! If you even want to rate the cashiers many of them are rude! There is only one nice cashiers in the store and her name is Patricia and usually works during the weeks and she been at the store for years!!She would be the only plus if any to this store, if there was one!!
Clean and well organized.
Can be busy, sometimes not enough staff.
Good selection of different types of foods.
Hot Fully cooked roasted chicken.
Bright and clean...cheap prices
Not a great selection. Not great prices.
It's an alright grocery store. Has good prices. Downfall is Limited Selection of items... ❣️
Cheap, well organized and always plenty of parking.
Always friendly staff ...
The meat is either brown gray or green and expensive
Everyone was polite and very helpful.
Nice store but needs to keep stock full and cleaned better at times
Great store great employee's
Clean and well laid out
Always busy... long waits
Good grocery store
I normally do most of my shopping at a store where you need to be a member. However, with some exceptions, the bulk quantities of fruit and vegetables is too much for two of us to use before they go bad. So far, this grocery store matches my criteria of locational nearness, price, selection and freshness of their produce.
I hate shopping at this Food Basics. Though the prices are great, it's almost always dirty, and I can count on two hands the number of times we've purchased very expired items (we didn't think to check, but now we always do).
Has good prices when there is a special on items
good
Was impressed with the price of produce and the quality actually. It's been awhile since I've been. Quality use to be BAD.
No stock in vegs dept. NO covic-19 protocol in store. Won't go back
The kids are alright! Prices are great, selection is awesome. Quick courteous service
They have Indian food ????
Good price
Really like Food Basics. Usually my first price match place. However, just had major surgery and will be incapacitated for quite awhile. Called them to see if they offered a store shopper service and they don’t. They also didn’t give any indication that they ever will. That left me a bit disappointed. They did however refer to another store that did. Thank you! Thank you very much!
Good selection
Small location but decently stocked. Would prefer more international food selections similar to the South end location (Clair Rd), but arguably space is limited. Good produce. Very polite staff. Gets packed quickly and with covid, shoppers are not conscious of others' space and keeping distance/following arrows or people flow. Essentially, leave time for yourself as you'll be waiting for people to stop blocking the aisles and giving you space to get through safely. This is incredibly frustrating but not a fault of the store. May consider a lower customer capacity for the size, however.
Slow service, gross produce, cramped walkways.
They are back to pre-covid business as usual. Done cleaning register areas, done with social distancing, etc. No cleaning supplies provided for customers to sanitize their cart (and certainly no staff doing the task). No masks on any staff. Multiple customers' items simultaneously on the register belt (both ahead of and after the cash/transaction point). One cashier even called out to customers to tell them to stop lining up because they're not doing that anymore, and just pick a register.
I visit weekly. I go early Monday morning, so it's not crowded. They have kefir, I love it. Friendly staff. They help u find thinks. Lots of handicapped parking.
Pretty good prices, can't order online
love this lication
As a weekly shopper at Food Basics in Chatham Ontario I find their weekly specials and variety of products good for our budget and grocery needs. They carry quite a wide range of products at fairly competitive prices. After my Friday shopping, I arrived home and began putting away the groceries when I realized that one of the items I purchased was missing. We checked the trunk of the car without finding it. I reluctantly called the store and explained ...thinking we may have left it when packing the groceries? The customer service person told me to bring in my receipt and they would make sure we were looked after. That was a surprise as We thought it would be our loss...???? This will certainly be a factor in us continuing to be regular shoppers at Food Basics. ☺
Great prices
Good value and food products but I wish they would clean the floors and stock the shelves when the store is closedIt is a pain to have to reach for items around people stocking shelves or a large floor cleaner
Our go-to store! Great meats, great sales and great parking lot!! Parking spaces are so easy to get in and out of.
I like the place other than the shopping cart. The wheel on the shopping cart need to be fixed.
Good prices sometimes but now they are trying to sell you multiple packs of many products, making it seem like a great deal it really is not
Well organized.
Great staff... pricing is very competitive ✌
Good lower cost grocery store.
Always good shopping here. Fresh fruit and veg but I don't usually get much meat here
Good store, good prices
Basic grocery store. As sign implies..
It wasn't that busy
Best prices
Clean, small. I liked both because sometimes you don't feel like getting your workout walking a big huge grocery store. Their soymilk brand is the best and the produce is way better than Walmart.
Much better selection now and prices are good too. Weekly flyer was not in the paper this week or last week.
I like it as everything is good
Everything I need here...Store looks great after new renovations & upgrades. Very nice people to talk to who work here. My daughter loves ❤ everybody and they love her too...Reminds me a touch of Metro. Love the new self checkout...5 Stars
bryce
(Translated) sweet (Original) حلوووو
Nice clean store, far prices and friendly staff.
Not pleasant with high prices. Always seems too busy even with the pandemic. Everytime I shop here I tell myself I will never be back. This time I cant go back for my own safety.
Great service.
Clean, organized, friendly staff. Great sales on vegetables today. The veggie display is wonderful - less plastics, good job, Food Basics!
Everything I got was on sale!! In this store, there are a lot of very good deals and the prices of the items are pretty good. They have a good meat selection and good seafood. The staff that work there are all very nice all the time and make my shopping trip excellent. The eggs are just exquisite and are perfectly packaged. They have a fine selection of many everyday condiments including ketchup, mustard and relish. As well as many flavours of pickles from dill to sweet. They also sell a wide variety of toilet paper. This is just my opinion but trust me in saying that this place is amazing. ????
Good
Good place for sale items
Quick and painless
Good variety but some products are very cheap and some are bit expensive..... Overall good.
Pretty good produce. The prices are ok. It's usually a little understaffed every time I go so checkout tends to take a little longer.
Clean is good
WOW, I just got home from Food basics where I was treated TERRIBLE! I was told that they no longer want their own plastic bags on the belt and the cashier told me I could put my groceries on the FLOOR. Have you seen their floor? GROSS! She was so MEAN to me and I'm NEVER shopping here again. We will remember how we were treated during this pandemic.
Great sales
I shop at food basics weekly. The prices on groceries are excellent. There is always a wide selection of products at great prices. Only the thing I’d like to see is better prices on ice cream toppings.
Typical value centered grocery chain.
Great products and customer service. Unfortunately, it doesn't price match
Prices are good on the flyer specials but high on the ones not on special. And the Hespelar store is not good for stock on the specials.
Milk fridge needs to be renewed staff is helpful and friendly tho
Very nice food store
Cute store clean but small of course.
Their sales are good. Staff have always been friendly. Nothing fancy about it but it does offer the basics. I find produce is too expensive when it isn't on sale, especially for the quality. Herbs are definitely over priced compared to competitors. Lots of parking and conveniently located next to a Pharmacy and Beer Store.
Staff was great but stock was limited
Always clean and friendly service. Typically has all the items I require.
I worked there for 3-4 months, and honestly it was the worst time of my life. Worked less than 5 hours a week, awful pay (I was literally getting maybe 20$ a week), and I was treated rude and unfairly. Bosses and supervisors are mean, And they're not very cleanly. Overall, it is a good place to shop with good deals on things, but a HORRIBLE place to work.
Perfect for quick trips as it's close to me. They don't price match, so it's not my regular go to store.
Cashier could have been more friendly... but on the positive side it was clean..
Great place to get groceries
Nice store great produce well laid out
Basic foods. Great little place
All your needs
Bon deal
always great deals and really good everyday prices
Has a little bit of everything you need at a fair price.
Usually only go here for sales
I am new at sault ste. Marie. My house is at pine Street. The food basics is near to this. The very huge parking space is available. Very nice staff. The all things are at very reasonable prices. The mall is neat and clean means well maintained. Numbers of carts also available. The best service i like is they opened a store for elder people and sinior citizens for 1 hour.
Clean and very well priced. Staff is very kind and courteous
Always great service everything clean friendly staff that will speak up and remind Someome if needed about waiting and such.
I love Food Basics. The prices are excellent as well as the service by staff. The food selection allows me to find everything I want and not have to go elsewhere for any item.
What a joke. I stand in line patiently while the person in front of me takes forever to finish their transaction. I start talking and she turns around and walks away and starts helping someone else. I remember now why I usually shop at Zhers.
Great place
Terrible ...dirty store ...moldy veggies and fruits on the shelves ... extremely low on food items ...shelves bare . And employees are ignorant and arrogant when asking for help ...they roll their eyes ... rude . I've seen and had better service in Third World Countries. Food Basics is Nasty ...especially the one on Highland road in Kitchener. I was disgusted by the cashiers attitude.Id rather spend a few extra bucks at Sobeys or a corner convenience store .Leave Big Franchise Stores alone , They all Suck these days . They forget we aren't Dogs.Nasty Dive. Shame on you Canada. i should've taken pics, i would've posted
Worst place ever. All the meat was like butcher scraps n old as shoes
Best grocery store chain in Niagara. Friendly staff and great deals..
revised...you HAVE TO STAND IN A LINE WITH PEOPLE WALKING OUT OF THE FOOD AISLES YOU'RE IN FRONT OF SMH BEFORE YOU GO TO THE CASHIER WITH YOUR ONE $18 TP EVEN WITH EMPTY CASHIER STALLS NEEDLESS TO SAY I LEFT IT THERE WALKED OUT...GUESS THEIR NEW SURVEILLANCE CANT BIOMETRIC YOUR FACE IF YOU GO TO A STALL WITH SOMEONE JUST LEAVING NOT SHOPPING THERE EVER AGAIN...THIS THEY DO NOW WHEN THINGS ARE TO GO BACK TO NORMAL IN OTHER STORES ....ODDLY NOT HARASSING U TO USED HAND SANITIZER OR 6' APART AS EVERYONE WALKING BY YOU ALL 11 PEOPLE IN THE STORE NO WONDER
Poor selection. Little variety. Prices are okay.
Really need to have back up cashiers for busy times!!
The checkout lady was way too busy gossiping with the customer and was scanning extremely slow because of this. Catch up over a coffee after your shift because some people don't have time to sit there and listen about your daughter going off to school or whatever else while you scan groceries at the rate of a snail.
Great staff. Always well stocked even on sale items. Amazing prices and it is close to other stores so you can get all your shopping done in one area.
Good selection on fruits and veggies. Weekly deals are a must if you need to save a buck
Hits the equilibrium of quality and value. Just cheap enough to save a buck, and yet decent enough quality that you don't feel like questioning your health.
They lost 3 of my stars because the last half dozen times I've gone there the cashiers have just tossed my groceries on the conveyer belt like they don't care. Flattened bread isn't what I came for.....
I guess the whole premise of this place is that it has the basics. It does. It doesn't have much selection though, so I have to wander up to to the plaza down the road to Zehrs for the specialty items. Still, can't hate on the Basics. It has what it says.
Great Selection of Goods, Usually very Busy thus Lineups.
Great shopping. Affordable prices, great selections
The employees are courteous and friendly a pleasure to shop here
I go this place all the time they also have good sales and are willing to help find you what you are looking for.
For a new store it's not that kept up with. I will definitely NOT be going back here. Their meat department is never cleaned, there is always blood all over the cooler where they keep the meats. Check the experation dates on meat before purchasing most of the time it's "next day", either they don't care or they don't rotate their product. Either way it's nasty!! Everytime I have bought bread I get it home and it's moldy on the inside breads. I have given them multiple chances but they keep wasting my time and money.
Love the atmosphere and the customer service and the prices better than most places I got to even though I lived in this town once when I visit Guelph I shop at Food Basics
Good prices stire is new and clean
decent food basics. busy and parking can be difficult.
Great sales fast checkout
Good goods low prices
Only problem here is half the time they don't have in stock what they have on sale!!
Fair prices, store is clean
A+
Groceries.
Not many cashiers open, prizes have gone up, the setup is pathetic, not enough handicap parking spots infront of the store, don't feel like going to the store anymore, not the fault of the employees , but the place is not user friendly as it used to be , shelves are empty as well, you are encouraging elderly shopping early, but there is nothing to shop, if the shelves are empty, self serve is not an option for everybody, it's taking jobs away, some people still prefer cashier instead of self serve
Fresh reasonable prices
Grocery store with Produce, Meat, Frozen food, Dairy, Toiletries sections, Service and Lottery Desk. Carpet cleaner rental here. Bags of Ice sold here. Reasonable prices. Free ample parking. Handicap parking. Handicap entrance.
This place is awesome clean and I find everything in need all the time
Good selection of food, good service
Good clean store & friendly staff but they only carry minimum brands. I usualy have to finish my shopping elsewhere. To buy other items on my grocery list that are not available there.
Good prices, good food plus they have hot sauces.
Very clean store
It's a decent grocery store with decent parking, although the parking lot is often crowded around the entrance doors with cars/taxi's dropping people off. The checkout lines are usually long when I go there and they are not marked that well. The lines extend into the aisle ways which is not always obvious for people looking to see where they are to line up, sometimes resulting with them budding into line without knowing. Simple signage would solve this issue.
I like the wide variety , especially the international Isle
Great prices, good selection and quick at the checkout. Love shopping here!!
Some great deals offered. Good selection.
Good prices
Excellent Management Discounts on common use products.
Its an ok place, need to give more offers like freshco.
Great food and great prices
The only place where you can find expired items for sale!! Idk! Where are the health inspectors! They need to shut down this place. I guess I’m going to trash it now! Not returning it because it’s going to cost me 6.5$ for 2 busses.
Often sales events that compete with the local food marts in the neighborhood which really help those who are on budgets!
Great prices
Recent renovation. Produce looks amazing compared to a year ago. They now have self checkouts. Friendly staff. Usually in stock on all items.
Clean, friendly, fresh produce, great value.
Good variety, the man outside doing the carts was sippy
This place is amazing. Well operated and has a very well stocked international isle with real international foods like grace products. Oh yeah. And for you Caribbean folk out their Food Basics has legit Water Crackers. The bubbly kind not the westernized kind. They have the flattened westernized ones too but we all know they not the same. ;) I shop at this store very often for my jamaican friends. Never had a problem here once.
Great stock especially sales items. Great staff. Good prices.
Aisle are always clean, lot of space to move around, staffs are friendly most of the time
Very good place to shop for food, very cheap.
The produce at this location is hit-or-miss. It's reasonably priced, but sometimes your berries are not rotated. I brought home pints with moldy raspberries buried on the bottom. And its vegetarian "meats" selection is limited. Otherwise, it's Food Basics. Their prices for prepackaged foods are low, and they offer a good selection of common ethnic foods and meat products. (I've seen a Newfie delicacy called beef in brine here).
Good
This store has descent coverage of gluten free products.
It's called Food Basics for a reason, and it is definitely a God send for decently priced fruit and vegetables, canned goods, as well as basic supplies. Lots of unusual products, and good weekly sales. Doesn't try to be fancy ... Can't say that I like their fresh meats, but I have no trouble filling my cart with everything else.
Always find what I need. Good store with good deals.
Garbage serive. I went here for Western union. The lady was on the counter is rude. I am in hurry at that moment. So i left that place very quickly. But now i ll never go in future at here.
I shop here
Convenient place to shop
Very good
My favorite grocery store! Best deals and awesome prices!
New ,brightly lit and wider eisle
Great deals usually.. I love that they sell my favourite beer there.. one of only 2 places in orillia to get it... also cool runnings seasonings and a great selection ramen noodles
Need more options for refrigerated non-dairy / plant based milk. Seems like past few months theres only ever Almond Milk of some sort any time we go so we started going to other grocery store or out of town instead for most grocery items now... Would be nice to see Silk Coconut Milk (unsweetened and/or original)....and maybe other plant based products + gluten free items as food basics is alot closer
I was a little disappointed by the covid protocols today. A man was wearing his face.mask below his nose, sneezed a couple of times and stood in line obviously sniffling. Two employees were in line right behind him and said nothing. I …
It's good place.
Nice place to do your groceries they have a good variety and you can buy fresh vegetables fresh fruits meat milk all sorts of the groceries you can find here prices are really reasonable you can get some good to weekly deals at Soother flyers or nice place to do your groceries I like this and routinely buy stuff from here
Generally a clean store with plenty of stock. Prices are usually pretty good! Meat and produce sections could maybe have a bit more variety but the quality and selection is at least consistent.
Some of the food is really low quality and not the cleanest, employees are great tho
Good choices, good prices, friendly staff.
Pretty well maintained.except that one time I picked up a lemon and disintegrated in my hand. The fellow did not remove the moldy box but just the lemon.haha ew
Great deals every day
They are okay, though as a company they don't price match, too bad.
I love the Geneva street food Basics. The staff are super friendly and always willing to help, I am unable to walk right now but the staff show me the same courtesy and respect that they give everyone else.
Excellent grocery store, with almost everything u need but with lower prices!
Not bad to shop at, some brands spent there but, cashiers are quick and polite. Whoever it was cleaning the carts, did a great job and polite. Would definitely shop here again
Easy to find everything
Always nice to shop here, this store is clean and well organized, staff are friendly and helpful.
Have everyday low prices on all your essentials and more
Good well organized store
Pist of that the cashier didnt even knew that they had a Western Union in the building second their Westen Union is down for more than 3 months ..this is not very good service
My favorite grocery store in Cornwall. Staff are pleasant & helpful. Like their specials advertised and indoor specials.
Went pick up some veggies there nice and fresh
Produce is well taken care of & store is almost always spotless. The cashiers are extremely pleasent
Great Indian food variety in Stratford! No one else has what they have. Walmart in Stratford is super disappointing in this regards.
Great prices
(Translated) Very good place to buy and cheap (Original) Muy buen lugar para compra y economico
Always a great place for deals and friendly staff. Yesterday, a cashier saved me $ by pointing out a sale, I didn't know about.......... As well, I unfortunately lost my wallet (with everything I need inside) at the store. I drove away, and then noticed it was missing. When I returned to the store, it had been returned to the grocery office, by "Brendan" ( Noble Staff Member).
This is a nicely run Food Basics, I've been to some really crappy ones in other places. {Looking at you FB Brampton!} But this one is good, it is clean, always stocked and the produce is fresh with a nice selection. The meat dept. is a bit small but who can afford beef these days anyway?
Good prices, but not the best cuts of beef, tastes like rubber
Very accessible location. Great prices. Great selection.
Good sales, but the Vegetable display is really messy????
Always good weekly sales. Hard to shop by public transit
Its a simple food basics.
The sales are excellent, but the store is poorly stocked.
As been a great addition to this city. Always clean when I go in and the service has always been great. Prices are good if they are on sale. (But thats like any grocery store) just know your prices. Bonus points for being in the west end and close to home !
Great place
Good prices but not very clean
Good prices and large selection of products.
Always go here. Great store
Alot of promotion.
Good clean store
Friendly and helpful Staff !! Automated check-out machines are depressing.
Excellent price staff always so nice
Well established, fairly priced, friendly staff, well light, food was well displayed and PLENTY of parking.
Great prices great selection go there as often as I can when I'm in Orillia
price is right cheaper grocery in town
Good prices
Its ok
I arrived when the store opened at 8 am. Everyone was friendly and very helpful. The cashier was a joy to speak with and as an added bonus extremely efficient. Thank you.
It was a store
We had to pick up a few things after a meeting amd it was around 9:30pm. Not too mamy people but only 1 cashier. She was quick so we were through in a short time. My only complaint is that their gluten free section was a tiny section of a shelf. So small that I looked for it in the aisle going back and forth a couple of times, even after I asked where it was. Many other grocery stores have much more and for someone who needs to eat gluten free products, I was disappointed. I used to shop at food basics all the time before I was diagnosed to have a sensitivity to gluten (as many people are these days) but had to go to another grocery store because food basics did not have much...It has been many years since I shopped there, but since many other stores have added the gluten free products to their inventory, I thought they must have too and they were on the way home. Luckily most of what we needed were in the produce section, we did get most of what we needed but I will be going to another store today to get my gluten free stuff I needed..I think that food basics should get with the times. Many people are sensitive to gluten these days whether they know it or not and those that don't know it yet will eventually find out and they will be going to the grocery stores that have the gluten free products.
Clean. Friendly staff. And great prices.
I would rate this store 5 stars but the floors are always dirty there old need to be redone, other wise good specials at great prices, and the bathrooms are not kept clean.
Very clean store, staff is excellent and store is well stocked.
Don't rank this store with other Food Basic store you've been to, this one is excellent
I've been going here for over five years. I really like the employees (cashiers) and this grocery store.
I would give ZERO stars to management if I could. There were about 45 to 50 people lined up to get checked out. They had 2 cashiers on. One was the Express lane. They were also responsible for the lottery counter. There was one cashier monitoring the chaos in the self check out section. Poor employees were stressed to the max. They kept their composure which I admire but it was very unfair for them to be overloaded. Manager could have went on a cash but did not. Very poor customer service on management's part. Hats off to the 3 cashier's that held it together in the rush.... they deserve 5 stars.
Store seemed very clean. Staff was friendly, they seem to really know and care about some customers and they remembered names of people in line.
You can go to any grocery store in welland and save alot this place is poorly run unorganized people going everyway in the aisles employees standing and staring at you prices threw the roof not recommended for savings
This is a low end grocery store that has affordable food. I would recommend to buy all your groceries here if you want to save money except for veggies and fruit because they seem to go bad really quickly.
Prices and buggie are great
Great prices, great staff, always find what I need.
Cashing out is still taking a while, but they are doing pretty good with spacing, and cleaning
Vary good
I come here often because it's local but there are long, crowded queues at checkout and it's just generally unclean. Great prices, so I deal with it.
They have gluten free foods
They have very reasonable prices
Great place
Good shopping, prices.. however the grapes were all molded..????
Very good price I shop here the most
Some good sales, but so dirty and awful produce
Prices are good n lots of variety.
Had everything I wanted plus!
Good prices alright service! Good stock
Small store with not a lot of selection
could use a good scrubbing
More expensive then other grocery stores in the area for an average selection.
We find this an ideal place to pick our groceries on the way to the cottage. Prices are good and they are located right alongside the highway.
I guess I should've known this, but product placement is a factor, and I bought what I thought was real parmesan cheese from an area that appeared to be real parmesan. I got home from the store and realized that I had purchased a grated cheese product, which was in the same area. I returned to the store thinking I could return it. Upon arrival at a customer service/ checkout , waited in line and was told to go do any other shopping, and return with my purchases and they would indeed return the take cheese. I grabbed a pre-roasted chicken, and some peppers to make sure I went beyond the original amount, so I could pay the difference. After ringing in the new purchases, I was informed that the manager had informed the employee that because of Covid, a return was not possible. I should've been informed before she started ringing in the new sale items.
Awesome. Friendly people working there always. Great management and the little things like the huge Santa doesn't go unnoticed by the little ones. Thank you.
review date: march 13, 2018 i've been shopping here for 10+years. be careful on wednesdays bcuz the sale items and promos currently in motion, are getting flipped over on thursdays for the next set of deals, so double check your flyers and your shopping list b4 going in to shop! overall this is a basic store. they supply the essentials. nothing flashy here. so i can't give them a 5-star bcuz the selection is not fortinos. the inside is clean, and to be quite honest i love the late 70's-early 80's decor, it gives a sense of nostalgia, about how things used to look 30-40 years ago. it's unfortunate bcuz at barton/mary they have so many honest working staff that take pride in their job. most of the cashiers are polite, friendly and on the ball. also, especially in the produce section, they do their best to keep product displays clean and tidy. many of these ppl deserve to be f/t with a steady, predictable schedule making $20+/hr as opposed to p/t min. wage.
The staff here are very kind and non-judgemental. This grocery store serves a vast variety of people and they treat everyone as important and valuable. The produce is quite fresh and the sales are always fantastic.
Great staff! Bright and clean. Well stocked with great weekly sales.
Well stocked and the staff is helpful.
Better price and lots variety selections.
I dont like the fact that they dont price match
Amazing staff today, clean floors fruits and vegetables all looked good. Awesome to see are Ontario foods on the shelf.
Great deals
Good selection
Well-priced, basic grocery store. The stockers tend to be super nice, as are the rest of the staff, if you have questions. The clientele can be rough around the edges, at times a bit drunk and disruptive. Cleanliness can be a problem around re-stock days. Huge lineups on weekends. International aisles are great.
Very slow at checkout.
Lots of low priced items if on a budget
The aisles are a little bit hard to navigate sometimes, however the service was great and they had many cashier's open at once. It was a pleasant experience.
Don't expect any extra conforts shopping here. But your will get better prices on food than your fancier competitors. And isn't that the goal? Bonus - you can roll out of bed, dress uncoordinated, and feel at home!
Friendly staff
Good
It's the grocery store to shop at when you need to stock up on the staples. You can't beat the price of bread, eggs, milk and canned goods. You need to be careful when buying meat and produce. There is no in store butcher so the meat is always prepacked. I'm not saying it's bad, just sometimes not the best quality meat. Overall there are lots of good values, but you might not find everything on your shopping list. We still prefer to look at all of the flyers and go to several stores to get our families favorite items. We always stop in Food Basics to stock up every couple of weeks.
Great selection and very consistent service
Best price of coffee pods 100 for $29.99 regular price !
Very convinent for trucker going into the state to grab something before crossing the border. There is a parking beside the building, but no overnight parking allowed.
A good store. No extras keeps prices down.
Make sure that you weigh ground beef ours was short even though they don't tare the packaging.
Mostly a great grocery store. Good prices and fresh produce (though not a huge variety). A major issue though is that they are consistently understaffed during busy hours. The last several times I've gone late Saturday morning there have been big line-ups and only 5 of 9 check-outs open.
Good prices but seems poorly kept
A mediocre Food Basics on Barton street in downtown Hamilton. Prices are OK but you can find better quality items on sale at Metro for similar prices. Would avoid the meat and bakery goods. Never any issues with the produce. Lots of parking. Staff are friendly but the patrons are interesting. Always a line up. Not recommended.
Decent prices. Improved layout since last time I've been here. Self checkout is a little wonky.
Veggies all come from the States most of the time. Not a great selection of produce. There are similar items all over the store. E.g. coconut milk is in 2 or 3 different places throughout the store. They put vegan meat substitutes in the meat area
Newly renovated and larger now.
Never enough baskets and does not price match their competitors
Great deals, free and abundant parking
Bought flower pots very great deal ???? fast service good protocol s in place
It's always great, going to this Food Basis. The cashiers know our faces. They greet us very well there.
Never enough cashiers, slow service anytime after 7pm or weekends
Out of all the grocery stores in the area, Food Basics has some of the most affordable meat products available in the area. Definitely one of the staple places to get your weeks worth of groceries.
Food basics is my childhood in a nutshell... the store is a comfortable layout, the prices are good, and they have all the basics ! Would recommend for families of all ages.
Good staff and good prices
Very good
Great Produce and international selection, try to go when Farmers Market is not on. Parking disappears then.
Great fruits and Veggies
inexpensive fruits and veges and food..cheapest store I know..
Good location ,friendly staff
Very clean up to date and prices are very reasonable.
It's got stuff and the stuff is cheap. What more do you need to know?
It's bright clean the produce looks fresh and vibrant but the prices are definitely higher then they used to be.
Been shopping at this location for almost 15 years, still the cheapest around
We been going for years. Enjoy the clean store, very happy staff. Must be a good place to work.
I found everything i needed for a giod price
Groceries
Pretty good I recently just made Korean Beef and I needed some spices right and I'm going around and I got the spices and bam the the????????????????????????O I L???????????????????????? I needed was right there on the same else
Cheap and cheerful, fine for staples such as toilet paper and certain produce. Some of the meat products are OK but there is no butcher. Their house brand is quite good also, very much like No Frills. …
Friendly staff
A great place to shop for a family of four and stick to a budget. I like how the fresh meat is packed in recyclable trays (like the ground pork).
Really slow and rude customer service.
Their produce Always looks amazing
I love shopping from him
(Translated) Great (Original) Super
I like it. The quality of fruits it's not great. But the price is fare.
Well laid out. Quality produce. Friendly staff.
Always look forward to shopping there!
Good healthy selections
Good customer service, there Dairy section for cheese versus where they have there cheese section is hilarious though… dairy section has shredded cheese if anyone can’t find it!
Not too busy, everything I needed was in stock and clean.
This Food Basics has been my #1 grocery store ever since I was a baby, better deals than Sobeys that is for sure.
The manager is not good dealing with customer
Love this place and so clean with a huge variety
Hate this food basics they sell food thay has gone bad I had buy chicken stiffed with cheese and brokley and I cooked it and it was the ham and cheese I got meat and it was bad on the button and apple sauce had gone bad #ewe #worstplaceever #dontgothere
Nice clean store with good cultural selections
Crowded alses all the time & 1 cashier
The cleanest food basic I've been to.
O praise be to our Lord, when we have munchies at 9:30 at night and everything is closed.
Great place to get your groceries good prices
Items are available A to z at cheapest rates!!
Got what I needed....everything at good price
busy right now
Fresh and good prices
Affordable, organized and clean store.
Supposed to have a carbonated water but only had plain version and wasted a trip there
Apart from finicky self-checkout, I was impressed with my last visit to Food Basics. The selection, freshness and affordability of products was on point. This place continues to be one of the top choices for my family's grocery shopping trips.
I like it I haven't shopped here in quite a while since I live on the other side of town but I had some gift cards so I went and used them. The store was bright and clean and prices decent. Staff seemed friendly and polite so i found it to be a decent place to shop for some groceries. ????
We went to Zerhs to get some turkey time bread for stuffing the turkey. Which was the only place in past yrs that i could find it. We went through 5 workers before i found out there was none. It was a zoo in there. As we had wandered around and checked the prices we were in disbelief at the prices. We then went to Food Basics and as we walked in there was the bread. I was so relieved. It was busy but not wall to wall people walking at a snails pace. There was a steady flow of people walking in and walking out. I always shop there. And our experience at Zerhs just confirmed our loyalty. If you are looking for Turkey time bread -- Food Basics has it.
Excellent Halal meat and service. Clean, good price, friendly staff..highly recommend
Store was well stocked but only 2 cash open. Stood in line as long as it took to shop. Mi d you I only had a few things to pick up but 10-15 to shop and 10 minutes on line. Cashier was very pleasant I just hate waiting in line that long.
My husband and I are planning a shopping trip here within the next day or so. Never been here before, but been by it a bunch of times on the bus going to the Center Mall
Great customer service!
Employees need to pay attention to their movements when there are customers around Today, after returning home, I found my skin scratched by the door opened by the staff
Produce isn't the best. But it's one of the lower cost places in town to get everything else...
Low prices and good selection.
Clean, friendly, helpful staff
Has the usual food supplies. The international sections are quite interesting to visit even if your not getting items there, but you might after seeing the items. The aisles with the staples have all sorts but not necessarily the same fill selection as some other stores. I've found that sometimes an item appears where you don't expect it and then you find it in two different sections of the store! Late day shoppers sometimes get a treat on some items. Generous parking is available. SoBi bicycle stations are north and south-east of the store. HSR stops at the street in front. Bike racks are also provided. Prefilled bottled propane for BBQ is available, as is charcoal. Good variety of bottled waters, in case sizes also. They tend to stock what folks ask for and if it sells they keep it going.
Way better grocery store than the old 'Metro' store than was here - cleaner and better prices! Very good selection of craft beers too!
My nephew works here. Say hi to David if you shop here.
Produce goes bad quickly. Store is dirty. I only use this store for packaged good and/or produce that I can eat the same day. The prices are good - but you get what you pay for.
Great bag food
Everything was fine and I am satisfied with their services
Prices are good, the cashiers are hit or miss if there in a good mood or not. I've got bread from here on more than one occasion that in less than a week has gone mouldy. If it weren't for the bread thing I would give a better rating.
Happy with overall service it is what it is ????
Clean, renovated, find most of my needs here. They have a selection of international items and produce is great here.
Good and sold beer ????????????????
Great place to shop they are very mindful of the pandemic. There produce is good and I saw a well stocked store.
Low prices as you would expect, and this particular location is clean, tidy, and has a good selection, unlike many other Basics locations in town.
It's ok
Decent...!!!
Awesome great produce and meats and fish. Also lots of international foods.
Aisles are wide, store is clean and bright. They also sell beer.
Good prices and well stocked
Good deals on food
Some of the stuff are expensive, like rice, oil, tomato. They are cheaper at Freshco
So-so produce...meat isn't greatest quality. Best for non perishables.
The best cashiers so nice and helpful always good deals and clean
Low cost supermarket. Fresh vegetables and other foods, good variety and great bargains. A good international food department. Our place to get all our food and household supplies.
Always good
I prefer this store bcz the prices are not only affordable but also get the Indian spices and pulses. I visit at least once a week to get regular dairy products. I only see issue with the staff in the store, I feel they are not customer focused. Whenever I ask them for assistance they always lack in providing the sufficient information.
Great weekly deals, clean, friendly staff. And if you store app you can save even more money
Nice clean place. They sell mina halal products as well
Good customer service
Good place
We were in and out in under 30 minutes not many shopping and everyone was wearing masks and following the arrows
Very dirty store. Underpay their cleaners I'm guessing. 8 out for 10 times I've gone most things are expired. Read the dates.
Fabulous counter service. Fresh food.
Usually quite busy. Aisles are cluttered. Prices are reasonable.
Excellent place for lower priced foods..but their ethnic food section is wicked awesome..at least 6 to 7 different countries represented.
Good produce & selection, friendly staff, economical pricing.
Excellent store
This has to be one of the best locations in Hamilton. I take my father shopping every Saturday and always find what we need fresh and well stocked
It food and it's basic
Lucked out, barely no one there this early. 8:50 am.
Friendly helpful staff.
What every supermarket should aim to be like!
Good
Great bargins
Basically ... lol
I wasnt there
Quickly found the groceries I needed and the cashier was friendly.
No panicky insanity! Paper towels! Toilet paper! Incredible experience there. I just might be a lifer from here on in!
Good Choices. Good service. Reasonable prices.
Shopping today , The Employee's were doing a Exceptional job , allowing only 40 Customers in at a Time and waiting to Wipe Everything down after each Customer! Thank you !
Price is ok but not fresh
Great prices But, as the name says, it is very basic. No butcher or bakery counter. Produce is always good and the store is well stocked. Always lots of parking.
Could have better gluten free selection
Good sale. Had enough for the first people rush. Good fresh looking vegetables
Best place to buy food items
Great deals and fresh produce . Broccoli, cucumber, zucchini. No organic produce. Tofu, juice, dairy. Small pharmacy. Discount grocery store.
Great Asian selections. Beer available here until 10pm.
It’s......Basic
I might be a little bias, I worked there . :)
I went to check out and the cashier was trying to rush the check out and was throwing my food around.
Clean and decently priced. Selection is limited as it is a relatively small grocery store.
The place is great and the staffs are very nice here and they help even people who don't speak English help them
I find when I buy fruit n vegetables their rotten inside but I like shopping there staff is nice n not as packed as no frills
Lots of choice and fresh, great prices
Cheap prices
Went there to pick up some groceries. No big lineup and I got through pretty quick.Staff were nice.
Its really good and affordable for buying food products
Seriously, the best price.
Nice SUPER MARKET
One of the cleanest and most organized food basics in kitchener waterloo
Good place for vegetables
Loved how clean it was thanks for keeping people safe
Good store. Clean and cheap. Good to go for all your shopping
Going to this store since 1999.
Affordable
Best prices on everyday stock.
my favorite place
very rude cashiers and staff, corrupt food
Great prices. Need to restock more often as I have gotten rotten meat that isnt supposed to expire for another week
Get all your basic food and groceries here
I never shopped there before but I kept seeing great deals on their flyer. To my surprise I not only got great prices but also extremely polite and friendly service. We think if we shop at lower prices we don't get the service but we do.
Good prices lots of variety even Gluten free items and international foods.
I love shopping here for groceries. Everything is fresh and I like the prices.
Low on stock...under construction....
Dirty location. But very good for cultural food and spices
Cashiers are very nice. And they have cheap cooked whole chickens.
Fair size grocery store. Ok lighting. Prices ok. Decent selection. Newly opened. quick service. Small Tim Hortons within store
Its always a great experience there for me! The employees are very helpful and polite!
cheap prices
Sub par produce, busy sunday shopping at noon.... They had 2 express lanes open and only one regular lane. I was 3 deep in heavily loaded cart hell for over 15 minutes. Never again.
The selection and prices are really good but recently they have been reducing staff. The staff that worked through the pandemic seem to be gone. There are fewer cashiers open now that the self checkout is available. The staff no longer bring in the carts to sanitize them. You have to bring in your own cart and sanitize it yourself.
Clean, good choices!
Best food basic which is Orilla11
A good place to find food deals
Prices are good...produce is hit and miss.
It was a really good experience, but it was really slow. It was not anyone's fault people where getting lots of stuff for Corona. I would not go their for toilet paper because they didn't have any it was all gone.
Customer service is very rude. Not even a smile or a hello. Just women acting like customers are bothering them because I want to return an item. Since when are customers not allowed to return items??
Good Prices
Friendly and clean but always seem to be missing what I'm looking for.
Went the store today and requested to have the produce dept to start adding horseradish root to their offerings...well gave my request to the acting mgr Mr. Jeff Helm..what a great guy...took my request along with my email ID and said he would ck with HO..great customer service Jeff. hope you will be able to add my requested product to your store listing, but if not I will understand and then ck with other local stores to see if they can assist me. Great job Jeff..you are a very good representative for Food Basics...I think you will progress rapidly up the ladder..tks Terry Dinger..ADDITIONAL COMMENT...WOW the customer service never stops. Jeff Helm called to let me know that the Metro store in St Catharines has my product listed. I called and sure enough I can get it there...Thanks Jeff and thanks Food Basics...great job.
The prices are good
Where are your Veggie Straws?
Different food Basics Clean does not offer vatiety
All safety protocols were in place. Cashier was very nice.
Nice place to buy fresh groceries. However, I don't like the way carts working. Sometimes you may have no coin to release the shopping cart...
The only thing that would give it 5 stars is better bakery section...fresh buns and bread (not from Spicers sorry, terrible product). Great produce, fantastic staff and clean store!!! My favorite go to grocery store.
Good store. I really like the new self check out. Can be a lil crowded and doesn't have all the items I always want. Other then that all good!
I believe it's your basic Basics? Nothing fancy but always clean and tidy when I go.
Its groceries at an affordable price like you're not going to find whole foods quality kind of products but at least if you're on a budget you'll be able to feed your family.
At least it's open past 7 pm on Wednesday. Lots of products and items, very competitive pricing, even better. Ample parking. My cashier not that great, but his youth may be the reason.
Its a pretty good place to shop at. I love the food and the selections are amazing!
Efficient service, clean.
Good deals watch for them
Very competitive pricing with a full slate of products but they have recently added some rather crude crowd control measures that include what I would describe as a roped off corral for lining up for a cash register - a problem with this seems to arise once there are folks in line waiting for a regular cash register and you come along with a few products and want to use the self checkout - there is no separate pathway to the self check out hence you get in the line waiting - sort of defeats the purpose of fast self check outs - while this is in use, I will probably be shopping elsewhere - I prefer short trips to the store through self checkout which reduces time in the store as well as contact
Great selection, prices and staff
Decent selection. They are usually busy. They have the new LightLife and Beyond plant-based burgers, located in the refrigerated section across from the express cashier. Lots of Yves products too in the back near the breads.
Fruit and veggies are usually fresh and competitively priced.
Decent prices and very friendly and helpful staff.
It's an ok supermarket. There was very little in terms of vegetarian/vegan choices. Only one brand of non dairy milk, couldn't find any non dairy yogurt or cheese. No vegan bread either. The produce section looked fine. Prices for the things they do have are fair
Bad service
If you're looking for a 'cheaper' place to do your groceries this store is it!! Typically they have friendly staff and the store is clean. They usually have a lot of great deals on inside the store. This is the grocery store my family uses all the time and we have never had an issue.
It's Food Basics...
Good prices, fresh fruit is hit or miss. Lowest price for those cooked chickens. Lots of sales and carries the lactose free milk cheaper than Wal-Mart.
Always great deals and never more than 2 or 3 min wait when cashing out. And a Timmies inside. Every grocery store needs this!!!
Groceries
Meh
Food Basics always seems to have the best sales. This store is clean and well stocked and organized.
Great prices
Clean store, friendly staff. No complaints
Best Place for Green and Dry Grocery's
Good deals and friendly service
Love it.
The prices are great, the selection is pretty good but the aisles are small and the store feels crowded.
Everything's always on sale for the most part
It's another good place to shop
Had everything I need
Poor costumer service.. cashier on line 1 wasn't even a helpful for everybody.. i need costumer service to send money tru western union, i don't mind waiting but their waiting time is really awful.. and one more ther's two elderly paying their goods and the cashier made a mistakes.. put them together in one transaction.. and offcourse the lady 2 wanted to pay the other lady 1.. and she doesn't have a change so lady 2 ask the cahier if she could breakdown her cash to pay the lady 1.. but they don't allow to give change.. what a day.
Great food great prices nice melons
Very clean and well organized ????
Foods basics is good place to do all your grossery
It's our neighborhood grocery store ????♂️ it's decent but we don't always shop here. Often times it's more expensive here than say, Fail-Mart????
Quick shoppers should like this, not a place for a selection.
Store under renovation, smells bad inside store. Cashiers get backed up very frequently
Good place to shop
I find the staff here to be really friendly and helpful, especially with the kids. The main place I do my shopping.
Good food, great service
Most inexpensive place to shop! Good quality food aswell
Good food selection. Quick service. Friendly too.
Lots to choose from, nice staff, clean store
It's a Food Basics
Great deals, amazing friendly staff.
Its prices are very suitable
One star only for the reason that this is the lowest option. Huge misrepresentation and misleading information. Saw sales from flyers and drove there deliberately after work but it wasn't as what stated on the flyer. My friend went the one before for the same discount got the deal but not one day after, which is still the promotion period as stated on the flyer. If there is a buying quota, like all the other stores, say that clearly on flyers, we understand. But only got notified at the checkout, and when we had to put things back on shelf, only saw a tiny notice, which is no way noticable without deliberation. Yet. No apology. No explanation. ONLY said we should know better. Felt not respected. Never go again! Will go to the other location on Highland, way better!!
I liked shopping here
Good prices.
Good selection. Staff are pleasant
Due to pandemic, they seem to be much better organized now when it comes to cashier checkout. Self checkout does not really work for this store.
Great prices
To many fights at this location not feel safe going there anymore need better security
We haven't had any problems shopping here. Depending on what time you go, it's nice in and out
Cheap prices, big store.
Fantastic staff, helpful and accommodating.
Has enough stock but could use some face lift
Seems smaller than the other food basic store. I get my favorite maplelodge bologna from here. Also there is a sale on classico jarred sauce this week 2 for $5 really good price.
(Translated) Brilliant (Original) Génial
It is a bit expensive than walmart and freshco.
Very good deals . Store very clean
Great prices, super clean store. Produce ranks better than the high-end stores. Very cool international aisle as well.
Basics is my go to place for groceries. Prices are decent though the produce isnt the greatest.
Love this store always great sales
Haven't shopped at a Food Basics for quite some time but today I ran in and filled a cart. You really do save a good chunk of change at Basics. I figure I saved well over $50!
Good experience
The staff was plentiful but they can't stock shelves if the sale is today but apparently stuff is already sold out before it get to stores
One of the best grocery stores, I have gone here for 3 years now. For the lady who did the 1 star post, if a gift certificate expired 30 days prior to you trying to use it then the store has every right to refuse it as they will not receive any money for it as its expired. Privileged people dont understand I guess :)
Good service and fair prices. Parking is abundant and public transit is close at hand. Occasionally there are discounted luxury goods from its affiliate Metro stores. You need a quarter to get a shopping cart.
Quick checkout and friendly staff to help find an item:)
The store is clean and neat, staff are friendly.
they always have what I'm looking for
I like it because they got good prices
The prices are very reasonable. Extremely helpful and nice staff. Once I broke the olive container right after purchasing it because of my own fault. Not only did they clean up my mess, but also they gave another one for free!
Just opened...was there once..veg and fruit fresh..meat looks good..nice and bright..did enjoyed shopping there
Just run in to grab a few things. Huge display of bread with a 1.97$ sign on top. Grabbed two. Get to the cash and they’re 3.49$ I let the girl know they’re 1.97$ she went to check and said no that’s for the buns. Blah blah SCOTT the store manager wouldn’t adjust the price and that’s very poor customer service. I went to address this with him and he saw me coming and literally RAN to the back! HORRIBLE customer service.
Always fast and friendly.
Good products rude staff
Good food and geart prices.
Good price and friendly staff
The best NoFrills I've seen so far with a meat counter and live fish on offer. The only thing I don't like is that the self-checkout is limited to 20 items, although it is barely used. I prefer self-checkouts to pack groceries properly and …
Good deals
Best prices and great Asia and Chinese selection.
Good but need more international choices
Cheap, okay selection, really good sales
They give students from st clair n univesity of windsor 10% discount on tuesday's ????
Pretty chill shopping
Good prices on many of the groceries here, though it's not my first choice for meats.
Had sale items in stock and had a short line
Excellent
Typical food shopping experience. Nothing more nothing less. You get the same treatment at the high priced food stores like Sobeys so save your money and stick to food basics.
Lots of vegan options
Good works gytdr
Fair Price
Always a quick in and out
Good prices. Better meats then fresco. Wider selection
Okay Food Basics but rather small
Cheap groceries
Good grocery store, lots of variety. I can find some items here that I have trouble finding anywhere else, some international food, some dairy brands, even cookies from Newfoundland. Prices aren't always the best, but if you are careful you can find deals.
With current events going on my experience was very good, fast easy, definitely a lot better then the past few months.
Store is pretty clean, and well lit. Only negative I could say is that there never seems to be enough cashiers working. When you're waiting in line longer than it took you to shop for your items, it can be very frustrating.
Close to home
Great prices and good fruits.
Close, everything you expect
Since the renovations the store looks great, bright, clean and full shelves, best to go earlier in the morning, not as busy.
Great place
Just like every other store. They do usually have some good sales on each week. Its usually bundle deals so definatly benificial for a family. It is also very close the university so you dont have to take a bus if your a student.
Food Basics is pretty reasonable in prices. Love their ethnic aisle. They have alot of available products. Pretty easy to shop.
Clean and fresh also cheaper than other markets
Not a bad store Vegetables and fruits are fresh. Staff are friendly and helpful.
Great prices. Good staff. Always get our basics here best prices for banana bread eggs milk and butter.
Always good deals and friendly staff
Great variety of international groceries!
It's too cold in this store and too many people during COVID
Very narrow aisles! Good selection, though ot as much of a variety as some food basics. Clean and well maintained.
Grocery shopping
Nice and fresh produce friendly staff
Love food basics always has what I need I also love the emogi vending machine
Friendly staff ..clean.. very well stocked
Like almost everything about this store. Not too big, don't have to pay for cart. Produce great. Staff pleasant.
Fruits are ok but close to there sell by date. Staff are friendly, store is clean
Always shop here. Best prices I find.. sometimes the meat is questionable, but I don't really buy meat from the grocery store. All in all its a great store. Staff are always friendly and helpful. I usually do most of the shopping here ( for food that is).
Great store friendly staff
Good prices good staff
Cashier put me through so fast never asked if I wanted a bag as I was stuck so far back while customer Infront was still doing debit. So when I asked for a bag was made to break a toonie for a 5 cent bag. So much for buying a Timmy's on way home. Seriously paid by debit only had that toonie for a coffee. Miserable cashier
Clean and well stocked. Recently added self checkout.
The store was clean, shelves were stocked and easily found everything I was looking for, the cashier I dealt with was quiet but helpful
Clean with great selection of fresh fruit and vegetables
It's good.
Great service and good price!
I go there because food prices are lower there but the food is just as good as big chain stores.
The produce here is always fresh. They always have product and very rarely run out of anything i need. The store is always clean. The cashiers are friendly and checkout is fast.
I shopped here today. I had problems with my"tap" at the checkout. I kept trying... it wouldn't work. I was going to have to go home and get my credit card but a man appeared and asked what the problem was and told the cashier to ring off my bill and he said Merry Christmas to me. I said who are you? He said the store manager. I almost cried. Merry Christmas to you Mister and to everyone at Food Basics on Cassells Street in North Bay. Thank you so much. Very appreciated.
Nice clean store price fare place was stock good
Rarely has enough stuff
Great store
Good local store. Full line grocery and fresh meat and fish. Freindly staff.
Great super market, clean, organized and very friendly and helpful staff
Quick service and large variety of products. Social distancing is enforced, which is reassuring!
Metro was better
Good variety at great value, helpful staff
Easy to use self check out very easy
First time i am seeing such a clean, beautiful, Food basics shop. The service and the products are great. Well kept.
This is a good store and good prices and good staff members Fuve stars from me ⭐⭐⭐⭐⭐
Brad is a godsend
Have shopped here for years and found pricing to be competitive. Very clean and friendly staff always ready to help. The have just opened a self checkout option to pay for your goods and it sure comes in handy if you prefer to stay out of long or slow checkout lines.
Great place to find some odd and ends! Gets busy and they could open up a few more tils but that hasn't stopped me yet from grabbing those deals..
The perfect facilities and the fast casher make a great experience, you make your purchases very quickly, only the staff sometimes ignore the customer
Due to rising costs of food and necessities this place is no cheaper than the metro. I hate to say it but it's happening.
Great staff, always fresh vegetables and fruit
I don't want to walk into a grocery store and get dirt looks from two security guards. You're not guarding uranium boys. Simmer down. Also, the prices are higher than all the other grocery stores in town and the one older produce dude is an animal! Just throwing public fits. I wonder about this town, man.
Very clean, good produce! Beer and wine! Great grocery store!
A wonderful neighbourhood supermarket. Always has the freshest food and the kindest staff who are willing to help you with anything you need. All food is organic and locally grown, yet affordable. We need more establishments like this one, dedicated to serving its community.
Pricing was more expensive than Freshco and NoFrills. Not really sure what the draw is
Reasonable pricing shorter line ups usually
Wonderful selection of produce, store is clean and they are consistently making improvements to better serve, like self check outs. Wide variety of ethnic foods. Competitive prices. Friendly staff.
Never crowded. Well maintained. Lots of stock. GREAT deals!! NEW SELF-CHECK OUTS!! Good produce. Friendly, Helpful & Courteous Staff!!
Had everything I was looking for and friendly staff
My go to grocer
Great grocery store...friendly and helpful staff
Clean and tidy store. Staff are friendly and knowledgeable.
great place to go shopping! they almost always have everything stocked nicely, lots of clearance produce to get for a great deal, and they have good prices! they carry Beatrice brand milk as well.
great deals. We shop here all the time plys Foodland
Somewhat good for last minute shopping.
Good prices
Everything is stocked up asking to limit your purchases please stop hoarding
Good selection of products, nice produce, friendly staff.
They now have some organic products!
Staff courteous, polite and friendly
Poor maintenance in the fruit department. Somehow my girlfriends mom slipped on fruit products left on the floor. She had to go to the hospital and was not compensated.
Great staff with a smile always on their face
Very good price for fresh produce. Love the international isle with lots of ethnic products
cashier girl stood there rolling her eyes as I was bagging my groceries, so much for customer courtesy and professional manners. The Fonthill Food Basic has a much friendlier atmosphere at every visit.
Customers here are a bunch of inconsiderate savages
Love the renos. It makes it so cheery . And the new shelving in produce is awesome. Thank you a
Groceries at good prices.
A good market plenty of stock in store. This location is quite decent, the staff are nice people.
Great prices and selection. Produce is usually fresh and staff is very kind.
Great staff at this location! Always friendly and willing to help ????
Terrible customer service at cash...young girl was cashing my order and ignored me tje entire time to speak to another cashier holding a clipboard.. it's fine to talk with other employees when working I get it its boring but not when putting a big order through. store its self is fine.
Great well stocked budget grocery store.
Good prices and sales
I used to dislike shopping in food basics. However I have been very impressed as of late.
Good selection, cramped shopping experience though. Smaller carts would be a nice option.
I had a bad experience while entering the store when one of the staffs started shorting at me fanatically without me even entering the store and asked me to stay where i am like I am some sort of a slave. I went up to the store manager but he was also indifferent. One of the worst places when it comes to customer centricity, better head to walmart
It's in really grungy shape and they often make little sense in terms of allocation shelf space. It presents poorly from the street view but it is priced accordingly. You know you're not shopping at Sobeys.
Shopping for birthday stuff great place to shop
Not happy with their prices. When they say more for less they mean cost MORE money and LESS to get.
Good
Great friendly staff
Went there last week for a covid vaccine and the pharmacist was quite rude becuase I was a little early. Next time I'll show up late or go elsewhere for my second shot. I didn't deserve to be talked down to for being early for an appointment!!!
Nice place to shop but could be cleaner
very nice,good service, only complaint is self serve checkout was not being supervised when i had to checkout, lady came several minutes after but was resolved easily and quickly
Cheap prices. I cant complain
Good place for groceries. Get your beef at another location though. All other needs are well met.
Great prices, of course. I've been generally impressed with the selection, and Zehrs is across the road if you need something fancy. Produce is streets ahead of FreshCo, but I've been cautioned to avoid the meat.
Its a decent grocery store to shop at and depending what youre looking for sales can be quite good.
Excellent grocery chain. It's the more affordable grocery options. If you're looking for meat, you can get a decent deal but other places have higher quality meat.
I visit here sometime when they are on sale.
Lots of fresh produce
You can get literally everything at this one store
It wasn't busy in and out. ????????????
good specials
Dear Basic food customers. Before you leave the store,check the prices and receipt. They steal at every opportunity....Prices are not the same at the shelves when they are rung in on the register, and even charge what you didn't bay....My receipt was 78.49 $,they over charged me 7.59 ...When I asked about the error, they were rude and told me to come tomorrow and speak to a manager
dont recommend going on Friday. other than that its great store to shop at.
Good place
Always a great experience at food basics, love dealing with Dave he's been there for years and is very knowledgeable.
Terrible parking lot. Extremely busy. Frequently out of sale items. Long lineups.
This store is one of my favorite Produce is fresh and competitively priced. I never have trouble finding sale items. The young gentlemen in this store work hard and are always pleasant when asking where things are.
I like discounts and food offered by food basics.
Tried to call to ask about prices for cat food and they left me on hold for 5 minutes after saying theyd transfer me to groceries so i could find out..
Almost everything you can find but little expensive then other grocery store.
Very friendly staff!
Very dissatisfied with the treatment I received. I was over charged $41 and when contacting the manager Andy to get compensated I was treated as though I was trying to steal money from the store.
Great sales and very helpful cashier! The produce was really good this time around.
Basic food. Self checkout is finaky
If you impose a communist covid vaccine passport, then your store won't stand for 1 day longer, I promise!
Not able to get the product l wanted so l left and went to another store
Convenient
Just can't justify Fortinos prices FB knockes them out on everything but Meats...good store.
Good but could be better, lineups at times can just be very busy at times on certain days. Other then that good place.
Have everything I need
Everything is so inexpensive, Food Basics is my way out . Great prices.
It's a smallish store, which means it doesn't have the selection larger stores do. But it does cater to the immigrant communities that live in its vicinity, so there are lots of international flavors.
Selection is kinda lacking and the quality of food isn't nearly what you'll find at superstore, but they make up for those things by having decent prices.
Best place in town to do food shopping
Best of the best food Basics !
Good place for quick grocery shopping. Vegetables and fruits are not always fresh.
All good, no issues
Good prices but they never seem to have enough staff. (But the staff they do have are usually great!) Sometimes the shelves and refrigeration units are so empty I wonder if anyone filled them all day. But I do enjoy shopping here.
Very busy. Went to get corn and had to pick from very bottom of crate. Corn was super small and not very good.
We been going here since it was an A&P. The produce sometimes fresh. I would never buy meat here,because it’s all cut and rapped out of town. You can get some good deals on bacon. The dairy area the best section in the store. And still we go every grocery day. (basics) I am told that this store has one of the busiest washrooms in Stratford. This to me means it should be tended to more often to keep it maintained. (Pet peeve of mine)
Store extremely clean, and I never have issues with exp food here, staff really nice and friendly too, just one guy I think he the manager he wear back shirt almost all the time I see him, he petty slow and he always look so depressing.
Discount store for food just as the name implies.
Should be dollarS rama, as most items over a buck.
Meat Department leaves alot of Turning product on shelves. Completely turned me off of getting any meat products from here. HOWEVER, the rest of the store has been beautifully updated, and the cleanliness and Anti Covid measures are very well done. The cashiers are very friendly and polite. I will return again for sure.
Well stocked store
Good deals.. its too bad it not clean. Other Food Basics in the area are cleaner
In terms of prices, it's the best place to go. But for quality, it's better to check the expiry dates.
One of the nicer food basics
Good prices, sometimes the produce is questionable.
Nice store. Always stocked. There's parking. Most of the staff are polite. Most.
I find that their Covid protocol is comfortable and effective.
Good store
One of the best grocery stores in Orillia fruit & veggie always fresh and the price are great International section is nice to have and you can always get a bottle of wine or beer saves an extra stop Love it
Clean store with good prices.
Good selection, fresh produce, great staff!
Good store decent prices very clean
Lower prices, decent selection for a discount grocery store.
Very good store!!! ????
It's fine, its beside the prison so.....but it's fine for a food basics. Clean. It is what it is.
Switched grocery stores because I've a accidentally purchased moldy food too many times. Their international section is pretty good though.
I like this store cause it's close to my house,I can get everyday items at a good price. Including the best date & oats squares I have ever had. ,????
Great place for decent prices. Had to get a rain check for the ice-cream today though.
Good selection of International food
Store busy. Well stocked, clean store
Excellent well run and handled service during this pandemic
Love this place. Great deals and friendly employees.
Great produce, fresh meat, clean store
Very busy grocerie store. You can usually get stuff here you can,t find elsewhere. Like everywhere else. Some things can be pricey.
Myself and my entire family do 99% of our grocery shopping here because the prices are so good, we only go elsewhere when we can’t find something here. HOWEVER, myself as well as everyone else in my family has had extremely frustrating experiences here during Covid because there is no set place to line up or someone directing people in the line where to go. Other grocery stores have been doing this the entire pandemic and food basics did it for like a month in March 2020 and then stopped. It’s honestly so infuriating, people just make lines wherever they want and then customers argue over which line is the right line to be in. I honestly don’t get it, they have someone greeting people as you walk in, I would so much rather they be paying that person to direct people into one line and tell them when to go to the cashier. Also, if you go at 8 am when they open they only ever have one cashier working and the store is always way too busy for that.
Good deals !!!
I was getting some groceries , the person at the counter told me that I don't have to pay taxes on food i was getting , which helped alot . ????
Seven months ago, I visited this store and was delighted by the service I received here. Yesterday, I didn't have the same thought; the cashier who served me, threw my grocery items onto the conveyer belt as I looked at her when the items were coming to me. When she looked at me and saw that I was not impressed by her actions, without apology she stopped and asked me how I was going to pay. What bothered me, she was very polite to a white customer who bought 12 cases of 12 orange crush cans, four cases of perrier sparkling water and paid by credit card. Attached is a copy of my receipt adding to the credibility of the above.
(Translated) Goood (Original) Goood
Decent selection, but there are never enough cashiers
Its ok
Very friendly vendors you can relate to. Great fresh food each week. Great prices on everything, especially produce.
It was good. But, one thing they do not have yet anyway is cider.
(Translated) Good place to buy vegetables (Original) 买蔬菜的地方不错的
Good experience. I found what I was looking for. No lineup, good service. The only think was only one liter of buttermilk. Maybe I was just unlucky.
Great prices
Great prices and location!
The lady named Jackie older lady with blonde hair was discriminating because of colour she kept repeating the same thing like I was a fob I. Then repeated it back to her to let her know that I understand English and she said I can't bag the item and scan. I had to show her that it's possible. Very rude, did not social distance from us she was about 10 cm from my face, kept telling me I was not listening and kept watching making me and my brother feel very uncomfortable. I payed for everything and left this was the first incident I've ever had like that, and I'm very upset with the way I was treated by Jackie.
Excellent store! I consistently find what I need for a good price. The staff, especially "Mark" and "Hayden" are always friendly and courteous. The produce section is fresh and reasonably priced, and they have a great selection of meats. I love the new renovations and will always be a faithful shopper!
Very impressed with location. Clean, bright. Extra protocols in place re covid.
The store was well stocked and clean. Hard to find an employee to get help to reach items.
Inexpensive.. Good sales
spinach was all going bad. Had hard time finding something and could not find one person in store walking around stalking or cleaning to ask so I was not happy about that. The cashier was friendly and fast so that was nice.
This is my go to grocery shop. Great parking space but the store could be maintained better.
One of the better Food Basics in Niagara. Great selection, clean, shelves are always stocked and staff is helpful and friendly. We make a point to drive in from Fort Erie because the local No Frills here is an absolute joke. I please with the owner of this Food Basics. To please open a store in Fort Erie. You're only competition is the awful No Frills and over priced Sobey's.
Very expensive compared to Walmart
Food Basics has better quality meats than other grocery stores and they always have enough special item's in stock
Great produce and Prices
This Food basics have a lot of fairly priced food items with friendly customer services.
Store not stocked as well as I like
Good price
Some sweet deals every now and then, but make sure to double check the sale. Don't expect much customer service.
Decent prices, and Weekly deals.
Discount, no-frills offshoot of the Metro grocery store chain. Often many good deals to be found.
Prices good. Chicken on sale very chewy. Can not eat. Not good. You can do better food basics.
Meat and produce are well priced and often on sale. Brand named products are sometimes on the high end but sales on them are frequent. They need more people on the tills. Lines can get rather long.
Enjoying the prices,clean and organized
A good variety of products at decent prices friendly helpful staff
Great value. Low prices and they pricematch
(Translated) Meh .... (Original) Meh....
Great store and great deals
Very clean, and extremely nice staff.
This grocery store brings in fresh produce and goods regularly, the prices are better than it's competitors.
Awesome
Excellent place to shop for the family with a budget.
This food basics is clean, a good size and has a good layout.
Great deals on food and drink and bathroom supplies! Also with animals supplies and cleaning agents. Super friendly staff and it's a very clean store. Speed of service is fast even during peak times. From my point I would say it is well managed due to all aspects mentioned above.
They have one cashier and the rest are self check outs which I avoid using.
Very great place cheap and lots of selection
One of the finest places in Cambridge. Highly recommend the ruffles chips and the ice cream.
Good store. Needs a update or renovations but otherwise good prices and enough staff.
It was okay. Few sales. But really wish they did price checking.
Love it here! Friendly staff, good sales. Clean.
Well what to say it a grocery store you just can't get used to where things are. One minute there here and the next time what your looking for is somewhere else. But visit was quick. In and out in less than half an hour.
The food basic store is a great place to shop. A lot of my health food stuff I found there, the staff was also pleasant and helpful.
????????
Dusty
Meh Not Much Of A Shopper Here
It was a great experience..everyone were following covid guidelines.
Clean affordable and great selection. Love the European foods awesome selection. Staff are courteous and helpful. Great Store
The store is very well kept and the manager and teller were the best! Thanks a bunch =)
Not one of the prettiest stores you will ever go to but they have great deals and good prices on everything.
Its food basics.
Always busy, the lines at the cash are always all over the place.
Good prices for Family Day weekend
Clean and staff are very friendly and helpful had a gentleman who was stocking shelves walk all the way to the other end of the store to show me where something was.
Excellent sales
rude staff
Excellent in every way
Value for Money. Fruit and Veg are often half the price of what one would pay at Sobeys.
Good prices
Nice large store with huge variety. Always have plenty of stock. Some staff are very nice.
I like their products they sell and their sales
Close to home with open access parking. However, you need to be careful about meats and produce.
is good
Not a fan of vegetables unnecessarily packed in plastic
Nice place for groceries, fair prices
If you like your check out peppered with passive aggressive comments and loud sighs then this is the place for you! And that was for every customer, not just me. The two before me got worse treatment so I was ready for it when it was my turn. Go to Hartzel rd Food Basics.
Good prices, shelves stocked, and produce fresh. Good shopping experience.
Good prices, good quality food
Good place but always take care of expiry dates
Best grocery store in St. Thomas. Clean and friendly staff. Always a great selection of produce and have sale items in stock (most of the time). Definitely my go to grocery store here in town - they could likely do away with adding another one (maybe not on Talbot) here in St. Thomad
Could have more selection however prices are hard to beat!
Very good price
Good
always busy and selections kinda rough.
Store has been going down hill in last couple years.Many problems with produce etc.Stopped shopping there 3 months ago as i was also getting tired of rude girl on 1 to 8 item express lane.
Friendly staff great prices
Fast friendly service by the cashiers, clean well layer out store
Stoping on my way home to Kitchener to do some shopping and what do you know. Great deals here!
Awesome employees
Average grocery store. Good prices and average selection. Always have had great customer service but the meat selection could be better though in my opinion.
Great prices and nice staff
Jamaican cashier doesn't know how to say "you're welcome" when I said thank you. Wa ya say? Raspect....
Lots and lots of sales and I see so much more variety! At Walmart for instance, 30.00 got me three items... at food basics the next day, I pqidn28.00 and change and took home 2 shopping bags full!
Would really like to see that the front produce area as you walk in and got cleaned up I'll just a little bit more. Though I really love that they do carry the very large tortilla wraps for when you want to make those big burritos. They have a wide selection of different produce and Foods though I find that sadly it does spoil quite quickly if you don't use it within 1 to 2 days. The cheaper prices in the fact that this is a long the ride to work and back means that I can easily pick up whatever I need for that day and use it and pay less than where I would anywhere else.
Inexpensive groceries, good selection of ethnic food products, ample parking space.
Just got home from F.B......great store.....got everything but mixed nuts in the Shell. ...couldn't locate them......other than that..got everything we needed for Christmas.
Fresh fruit & veggies..Excellent variety. All at affordable prices. Friendly, courteous staff, exvept security could use some manners..
Food Basics is a very good food store with their own Pharmacy. The staff is friendly, knowledgeable and efficient. This store is very good at saving you money and offers great deals on fruits and vegetables as well as meats and other products.
Always busy not enough tills
Dirty and low selection, cheaper than others though
Terrible.
Great deals wish they had a deli
This isn't my usual location to shop but this Food Basics had a much better selection then the one on Eramosa. Rd. It just feels brighter and more modern. I'd definitely go back.
Friendly staff and cheap prices but comes at the cost of quality (typically in fruits & Vegetables).
I found everything I needed
No stock on shelves Sunday poor service
Great
They have food, but it's basic. What do you expect me to say here? They do not have Pepperidge Farms cookies.
Had most of what I was looking to buy and a few I didn't know I could find. Cool
Great pricing- store can be a little dirty i find.
Good variety of vegetarian food although you have to look in many sections to find it all. Some produce looked a little sad but the peaches were delicious! Strange but wonderful to see that they sell beer here and have smart serve cashier lanes.
Just the Basics.
Good prices. Sometimes the produce could be a bit wilted and stale looking. But the store is always clean.
Good
I come here all the time
Omg
Pretty Good
Reasonable quality, and wide selection for acceptable prices.
Good prices good produce
Smaller store, sales at other stores don't always seem to be stock here.
Good prices but too crowded and busy for my liking.
Can get backed up at cashier's sometimes but over all staff are always nice to me
I love Food Basic
Fair selection and better than average prices.
The store is very large and I love shopping in this store every week. The staff are very nice and I love them
The store that shop at a lot.
I hate this store. Will never be back
Good
Would give them five star but every time I go in to get a sale item it's usually out of stock
very well laid out new store with good parking and friendly staff
Ok, new location... No deli or bakery. Guess it's the Food basic model.
Really cheap! Great for students
Awesome service. Very clean and spacious. Coming from Toronto, found the store to be amazing with excellent customer service. Stores in Toronto are in bad state. Check the pics
Great value excellent quality
Good prices.
The self-checkout section at Food Basics at this location is really time-consuming because the machines are constantly trying to detect where an item was put after its barcode was scanned. It repeatedly gives an error message if it doesn't, and requires an attendant with a tap-card to continue scanning. I'm all for a simple scanning of barcodes, like at Shoppers self-checkout, but totally against the computer constantly getting confused over the bagging of products. Over and over we had to override the computer's nagging with the friendly and help of the sympathetic attendant. In my opinion, scrap the entire self-checkout section or duplicate the Shoppers' system.
Definitely my go-to grocery store in town. They always have great deals, the staff are friendly and the store is always clean. I have been shopping here for the past couple years now and do not anticipate that will change anytime soon!
Loved it
Ok fruits n vegetables good prices
I've lived here for almost a year and shop at good basics weekly, been offered a bag for my groceries maybe once. No matter how many groceries we have, TERRIBLE customer service. Cashiers need to learn some basic respect too.
Great prices
Excellent value for a lot of things, particularly their produce. Some absolute bargains. friendly staff too.
Great sales today.
Greatest store in town for all your shopping needs .
Friendly people, good selection.
Great ????????????
Well organized store ????
Quick and easy . Not busy , but a little low on some stock
They always have good deals. They have a good international section. 10% discount for UofW and st Clair students.
Busy and people don't follow the arrows
Love the layout of this location. Food was in abundant stock; went here to buy items not in stock at Brookdale location.
Plan to stand in line for a long time. Not enough cashiers
Worst place to go to , I had a customer come up to me a few months ago complaining I wasn’t wearing a mask but I can’t wear a mask for reasons and she gave me a hard time while I was trying to do my shopping and I read online that their are exceptions on wearing a mask!!!
Love it!
Plaza parking lot is almost finished which improves the shopping experience. Major upgrade in the store - they have added 5-6 self checkouts. Solid place to shop for groceries.
Great place to go shopping they keep the shelves stocked and the sales are awesome.
No one seemed to know if the store carried candied/ glazed cherries. Although I was able to find everything else.
????????????????????????
Good sales and pretty clean for an old store.
Everything thing is good
Great prices and wide range of food.
Great store prices are ok
Really like how they have one self checkout that takes cash. I don't like the grocery stores making us do the work of self checkout. I like cash, so if I have to use the self checkout & have cash Basics is the store for me.
well run store, easy access with lots of parking. location is great with tons of other shops in the area
Very good ????
Clean and friendly employees
Kinda cramped. Pharmacy is fantastic. Cashiers often step out, staring off into space while you try to fathom what the hold up is. Forget self-checkout, it's a game of twenty questions, and you'll probably be there overnight.
This is a great place to go shopping for essentials, I always enjoy the visit. They have clean self-serve stations (disinfected between customers) as well as traditional clerks who are polite & helpful. Produce is fresh, quality & usually …
I've edited a 3 star review to this as it seems there is more care put into non-rotten product on the shelves and it's been cleaner which is very nice. Their carts are now $1 which was a bit jarring, but I understand the carts cost the business money and this is a town where there is a lot of poverty and homelessness and these people steal the carts, I see them all (or at least used to see them) all over the place. So bring your dollar and those deals will make you holler (lmao sorry)
Decent prices, plus my favorite brand of french fries are sold here
I like the lay out of the stores, I like the pharmacy, I didnt know I could pay for counter chemist products at the checkout, I aĺways have my questions answered, they have a wall clock, large entrance, crosswalks, great sales, reasonable prices, there is this one cashier with very long beautiful grey hair she always wears clipped she is so pleasent! I like the location. Thank you!
Caring staff and good prices.
This market has improved quite a bit over the past few years. It is cleaner and better stocked these days. Selection and prices are reasonable. Produce is good. Fresh meat is so-so.
Staff are always very friendly and accommodating.
Good store, wonderful staff members
No complaints.. not sure what is up with the rear meat racks that are rusted and empty.. but whatever
Great prices.
High five for food basics they have excellent customer care
In a pinch a one stop shop. Beer, wine and a nice selection of international food choices.
Great selection of foods.
Friendly staff, good prices.
Cheap, not the cleanest store
We would like a lot of halal products.
Meets my grocery needs and has great deals
This is where we mainly shop and there's always great staff
Poor selection and the store is dirty.
Like the cheapest spot for groceries
Need more cashier's. Waited in line for 15 mins!
Great place too shop
Good and average Food Basics. Sells beer and wine. Lighting in this store is kind of dark though.
Went here on a Saturday afternoon. Great place. Had everything I needed, which is rare for a Food Basics. I'll never forget my visit. Looking at my receipt I cried tears of joy. Probably the best grocery store in Waterloo, and maybe even the world. I like this Food Basics more than a friend. Please don't leave me. One complaint though stop asking for my postal code, it makes me feel bad every time when I give you a fake one.
One of my favorite grocery stores in town. They have a good selection of All the Basic Foods, plus. They always have rotisserie roasted chickens available to go at a really fair price. They have wide aisle just for ethnic foods. You don't need a quarter for the shopping carts. Unfortunately they don't make cardboard boxes for your groceries available anymore. The fresh produce section is always well stocked and he even has a few exotic items available. Prices throughout the store are quite acceptable.
Very well stocked. Good fresh produce and bar-b-q products. Good prices.
Used to shop at Basics almost all the time but this time dropped in to buy something but didn't have what we wanted so we left. It's a nice store to shop at though ????????❤️
Very affordable, clean store
I work there. It was the same old same old.
Overall excellent place to shop with good product and prices
Prices are fair, clean and tidy.
I coudn't find my chipotle/mayo... you guys should start selling it cause it's delicious!
Was out for a drive stopped in for water. They were doing an amazing job with the lines and social distancing. Had a staff member calling shoppers to each cash desk when one was available. Coud do this in all Food Basics.
The plan for tonight's meal was still too frozen, so rotisserie chicken was the goto idea.
Love our local Food Basics . Friendly staff and has stocked items .
It's a good place to buy your groceries
No 2% milk yet again another wasted trip.
Friendly stuff, keep it up, well done????????
Fair price helpfull staff
I always go here. The prices are the best in Hamilton for Many Items. And many different kinds of items go on sale.
The milk fridge has smelled like sour milk for at least the 11 years I've lived in the area. Bathroom is also nasty. Makes you wonder what the conditions are in the back where food is handled and how filthly the produce displays are. I've been 12th in line for the express checkout. Its pretty common for the checkout lines to be absurd. Every once in a while I go back to see if things are improving, every time I regret it.
Good price. Good options.
pretty great store love the sales and even when there isn't much on sale the normal prices for stuff is very reasonable for people on low income im in there every 2 weeks but I do wish they would do the pc optimum points id love the store even more then I wish they would bring different supply in for the 10 dollar bins I loved the pizza rolls and the things that were like the hot stuffs pockets but all and all love the store its always my turn to store when I dont have much money for groceries and it would be nice if they kept up stock of cat food and the temptations dental treats its the only treats my cat will eat thank you for all the great choices and awesome prices please think about bringing in the pc optimum card or something similar
good prices
Great prices and offers.
An average food basics, decent produce, has everything you want or expect, not exceptionally cheap, or exceptional customer service or anything.
This food basics is my favorite by far love thier bread selection. Just an over all wide variety of choices also hot and ready chicken if maybe don't have time to make supper they have a good roast chicken good job staff
Parking lot a lot more accessible and more spacious than the second store in downtown Cornwall
Friendly staff, good prices
Good selection with a number of unique options. Clean store and plenty of sales all the time.
Love it
Nice, convenient location. Generally great selection of fresh produce, fruit, etc. Friendly staff
Vary good people that work in this store
That store has everything that I need
Fair priced grocery store and pharmacy
Was pleasantly surprised with the selection in this store however I wasn’t able to get a couple things. Staff were nice and store seemed clean.
Nice place which has a good produce
I LOVE the international aisle. Great prices too!
Good deals
hardly ever line up enough cashiers to provide prompt service
It's bright, clean and easy to find stuff here as well.
Did have what was looking for
Cashier was insanely nasty to me for no reason. Between masks, giant plexiglass shields and the abundance of noise pollution of the busiest time of day I could not hear ANYTHING she was saying at a whisper. I bought 4 items, had to wait for the person in front me. The tap debit failed and after my payment did go through refused to let me pick up my items and pass the person that was infront because 'covid' and social distancing...but she still used the same food belt and put my items on the same belt as the other customer (without cleaning it) ????
love it there great deals most of time sucks you can't price match
I bought my grocery there.
Bravo to Food Basics owners and staff. Throughout the pandemic your staff have been polite, informed and caring. Ahead on sanitation. In contrast to the over-priced items, lack of cordiality, lack of sanitation and ignorance found at the Superstore. Kudos to you Food Basics !!
They have a great selection and good stock. Prices are fair. Covid compliant for such a small store. Self check out. Longer lines because of lockdown but are doing their best. Please be kind to staff they are doing their best.
The store is poorly laid out with narrow aisles and displays in those narrow aisles and at the ends. Near impossible to get around in. The parking lot was recently redone but has the same issue. Narrow aisles and the street parking by the entrance means you're taking your life in your hands leaving that way. There is parking at the side which is better and there is a side and back entrance as well which are much safer. The quality of the products is decent and the international aisle has every other non-specialized grocery store beat but for me it isn't worth the hassle
very friendly stuff! :)
Good prices, fair variety. Be picky about the produce especially with the berry selections.
Its meats or microwaveables, & cleaning products, at affordable prices.
Usually can find most things i need. I have bought houseplants here , even mini roses that I later planted outside.
Great prices! Ok produce and meats.
Always great prices
Staff was extremely friendly and helpful
Friendly service, clean store, great produce
I like food basics.
Pretty good selection of food. The meat could be better, and would be my main grocerie stor if they had price matching
Great prices, great selection.
Place need clean up
Good selection.
Great
It's a good grocery store located in the middle of downtown Port Colnorne..
Definitely the cheaper of the Hespeler grocery stores, their prices are pretty good and I've had no issues with their produce, but make sure of the expiry dates! Would have given 5 stars but in my past 2 trips I've found 2 separate items that were past their expiry date that were still being sold: one box of cereal was about a month expired (I found out only after I took it home), and a display of crackers contained multiple boxes that were almost 6 months past their date. When I noticed the expired crackers, I informed staff and they at least reacted quickly to take them off the shelf.
had most things I was looking for
It's a great food shopping store
Nice grocery store cheap prices.
The name says it all. Veg. and meats are ok. The prices and selection are fair. The Basics.
Great food, usually super fresh, bread is always good price and fresh but the meats are a little expensive if I'm going to be honest.
Good variety and prices, often find things I need on sale, love the multiethnic food choices. They also take American Express. Definitely a better grocery shopping experience than No Frills across the street.
Food basics is the most affordable for groceries. The staff are always easy to find and willing to help. The name really says it all. It is perfect for picking up the basics... the only down fall is that they dont have a great seafood selection or an olive bar...ect. I still do the bulk of my shop at Food basics and grab good deals on meat when I see them and then I get what I'm missing from chartrands. I know if I go into chartrands I'm spending atleast an extra $100.00 even if i stick to my list.
The deals are good. However the store needs a make over and it is very cramped. I went this weekend for the first time in at least 10 years. I found the store has a different smell it's not a gross smell it almost smells stale.
Poor management. Bought an item by accident and no one knew how to return it.
There prices are pretty good, have a good selection of foods,and they are open later then other grocery store's in Port Colborne
Good prices
All good @ Basics Food
They don't honor coupons that they have in their app and advertise at each checkout. What's the point of downloading your app if you don’t even honor your coupons?
Went shopping yesterday and was taken by surprise by the cashier who was kind and thanked me. Outside, a young man whom I brought my cart too thanked me too. Than when I said you're welcome turned around and replied: Have a great weekend. …
A food basics with a wide selection of beer! Was so pumped to get a couple tall boys with groceries :)
Great ! Friendly people Good products
Great sales, busy store, just not always the friendliest of staff.
Could not find crutons
Food Basics, well organised, nice staff , almost all what you need is there.
Love shopping here
Great prices, always has what I'm looking for in stock and polite staff
Fabulous, clean, friendly staff, calm environment. Only wish their were more vegan junk food options ????
Great customer service
Wide aisles, organizated, easy to find whatever you're looking for, friendly staff
Store fairly clean. Most sale items in stock. Some prices on tags not scanning at register as shown. Know your prices and use scanning code of practice if you are familiar with it.
That's nice but you will not get more vegitables there...
Great prices.
Love this store! Great selection and friendly staff!
Its food
Simple and easy
The right place to shop
Some great prices on grocery items.
Food Basics is a good place to shop for groceries.
Good, basic, grocery store. Always a little chaotic.
Quick and friendly staff. Very assuring and happy environment. Produce is always fresh and discounted items are always available .
Helpful staff, but a bit disorganized at the cash registers for physical distance purposes. In stock on sale items a bit of an issue.
Nice clean store and plenty of parking. Prices are usually better then other grocery stores. Friendly staff.. Produce and meats are fairly consistent in good quality..
Great place to shop
Good prices on some things, check the flyer.
I always wish we had a Food Basic in St. Thomas as i was going to a few of them in London. My cousin there always told me "No you don't". Now that we got one, i could care less. And they don't even price match! My cousin was right
This location is notorious for selling expired food & a few of the cashiers are thieves. One of the cashiers pocketed my $20. & managed to keep her job. Keep your eyes on your receipts especially if you pay in cash, I've been taken for a ride here on more than a handful of transactions over the years. This is by far the worst Food Basics in the tri cities. They do not value regular customers quite the opposite they continuously steal from them. Some of the staff are extremely rude & vindictive. Most of them are almost always in a bad mood. Lots of irritated people working here. The parking lot is just as bad as the store. My car has been scratched & hit. People will scratch & hit your car & run. I've had enough with this type of service...my business will now go elsewhere...Bye Bye to this location, your loss not mine!!!
Wonderful
Food basics has a large variety of affordable grocery items. I've never had any issues with food quality. Items are frequently on sale.
Pretty clean store, good selection.
Prices are fair
Good prices but watch meats (dates)
Definitely not my favorite grocery store to shop at. Mainly b.c they don't price match and every time I've been you have to wait forever to checkout.
One of the better grocery stores in the area, mostly fresh produce, good overall choice of items through out the store. Big store with plenty of space between isles. Has BBQ chickens for those days when you're out of time to make a warm meal. Friendly staff.
Good layout and prices
Always have great prices, easy in and out...good parking and access.
Good prices, good selection, clean. Only issue is sometimes they have issues with freshness/quality in the dairy section.
The one greeter/cart person was very polite and personable. Great service!
This is a good solid grocery store, nice fresh produce, reasonably priced and a overall good selection. Today the meat section was a little thin on product but given the date (dec 30) I really had no business expecting there to be any good steak left, found a lovely leg of lamb for a great price though so all's well that ends well. Will definately be making this a frequent destination for groceries.
Amazing selection and amazing staff! I have an exemption of wearing a mask and every other place I go they treat me like garbage but the staff here was so friendly and didn’t make me feel uncomfortable, thank you! ????
Its alright. Been impressed disappointed. Some prices are good and others bad, Generally low. Good place to rely on for essentials but anything fancy like meat is the poorest quality in the city, shipped in half rotting, frozen and full of water.
Good
You can always find different sales each week.
Lots of good deals.
Cheap food . Poor quality fruits
Always awesome service. Cashiers try to remember you and treat you like a welcomed guess by striking conversation and being friendly. Most welcoming big chain grocery store around
I love this site location due to it having availability of goods and sold at a great price. I find it better than the Fairview location.
Usual long lines but great place.
Store needs major update, feels dirty and I'll managed.
Good service
(Translated) .lbh 6.5 (Original) .lbh 6.5
Great prices
ON
The selection here isn't as great as other one I've been too
Prices are reasonable compared to other stores.
Nice prices
Staff are pleasant with customers. Judy and the rest of the front-line are always helpful. Prices are reasonable, and selection is good.
Really good for ethnic foods like Mexican and Caribbean spices and canned veg. Really interesting selection.
Price and selection great.easy access
Good experience
Pretty much on par with other Food Basics stores. Not the best one I’ve been to but certainly not the worst.
Amazing grocery store with excellent food and prices. Excellent customer service and management.
Always good stuff here and kind staff.
A lot of veggies and fruits not in good shape. Usually near the end of their life even if found ripe. Many expired products. I find at least one every time. Just be cautious and it's pretty much like any other grocery store in the Win City area.
(Translated) Aw e (Original) Aw e
Good enough, but I prefer No Frills on the other side of town. Prices are great, selection is OK but not the greatest. Bathroom is always dirty and smelly. Some items are sold in tiny quantities with higher prices but on average my experience is good
The shelves are always packed full of products!and a huge variety of different foods.
So clean and tidy.
More expensive than the other normal grocery stores. Walmart beats them in quality and price. No real reason to shop here unless it's just out of convenience.
The store is very clean and the employee's are nice.
I've never had a problem with this Food Basics, have been shopping here for 3+ years, they're always in stock and the store is well laid out making it easy to shop. The customer service is not the best, but it's manageable.
Good store. Covid busy.
So when it comes to the basics cabt beat the prices here
Freshco is better..
Ashley super rude employee! Doesn’t know how to speak with customers shouldn’t be working at customer service if you don’t know how to treat your customers.
Very fair prices.
It was good - I could find nearby parking - the staff we're helpful and efficient. The food was there, all good!
Good store
I have shopped at Food Basics for years and have enjoyed gleaning from their reduced selections in their produce department. Always have some really good sales weekly too. Friendly staff who a4 glad to help if you can't find what you're looking for.
Don't like it..poor quality of vegetables and fruits. Twice I had to bring a bag of fruits gone bad with fungus too!
Good for shopping, but a mess as always, as expected.
Just another grocery store
Good selection with decent pricing
Always clean and organized ,great prices
The best place for groceries in the area. Their service is outstanding and their produce is always fresh. I'll always do my groceries here. I don't mind bagging my own groceries because they're worth it.
No deli or bakery.
Great staff was look after very well when I had issues about a expired item thank you guys
Clean n friendly workers
Best price for best fresh food
I try to always get my groceries here. It's affordable, has what I need, and its on a central location in the south side
Very clean, very well stocked store with very friendly staff
Good discount food store no frill just basics
Everything good here. Prices are exceptional.
Got everything I needed and then some
Indiana
Not a lot to say. Same concept and layout as most Food Basics or No Frills. Usually well stocked store, a little on the dirty side when I was last there which was probably three years ago. Like most stores in Simcoe County, staff are polite friendly and helpful.
(Translated) Good (Original) Bien
Good prices, big parking lot
The prices are reasonable
Not as big of selection as i would like.. And the bread area smelled moldy.
I don't really enjoy the staff here. Always are grumpy.
Good selection of food. Sells beer.
Busy a heck but found everything we needed.
Cheep on totillia bread
It's a Food Basics so you have to expect a certain level. It's always clean and staff are friendly. Produce is very reasonably priced. It's our local go to place for groceries
It's a discount supermarket. Not much more to say
Always good deals
Clean...well stocked...friendly staff. I really enjoyed shopping at this store.
Better prices than Zehrs with a good import food section which the big Z has mostly gotten rid of. The fruits and veggies are fresh and well priced. Staff is friendly.
Workers there are very polite and help you with anything. They do have a variety of stuff but some things you won't be able to find. The location is a plus, you get a dollarstore, shoppers and a canadian tire, and lots of space for parking
Surprisingly clean and organized for the area. Staff are friendly, clients are...interesting.
Great service and prices.
(Translated) grossery (Original) Grossery
Great grocery shopping experience. Newly renovated and always very clean. Flyer specials are well stocked and always a great selection of produce.
Very convenient ????
Honestly never shop here the prices are bad. The grocery and deli is pretty fresh and nice . The staff is really sour and depressed about life , yet at freshco everyone seems happy .
It was quick and friendly service
Good deals and ample parking
Rude staff , they dont sanitize carts .
Always has amazing deals on #1 store when it comes to savings service could be a little quicker they never have enough people working tills but besides that great place to shop
Good prices. Good service.
Best place for daily needs
Busy but clean.
Their food is good. But they are always really busy so you have to wait in line for a while
Good sales
In the mornings its nice and peaceful
The most helpful staff and very clean store. Easy to find someone willing to help with anything. All in all a very pleasant experience Everytime I shop there
Been shopping here for 15 years plus. Weekly flyer deals offer great value.
Great sales and fresh produce.
Food Basics in St Catharines is much better than I thought it would be.
Clean, clean, clean. Great prices and helpful staff.
Clean organized
Nice bright store with friendly staff
Staff are useless. They constantly have bare shelves on "lock down" prices but refuse to rain check them or substitute for sizes in stock. Contacted head office only to waste my time playing phone tag with the manager. Wasn't worth my time to pursue my poor experiences shopping here. I'll only stop here for quick visits for the essentials now, which I'm getting less and less inclined to do so with their long line up times. You're usually lucky if there are 2 tills open on week days. If it weren't for no frills no longer taking visa I'd probably never have a reason to shop here
Hires weird people
Well stocked but the washroom was very disgusting.
Do not take the survey for the shopping card wants to know if you have had all your shots what make you car is what perscriptions you use what your using sounds kinda shady keep you so called gift card natzi spies to fresh co i go
Fair prices, great sales, and generally good produce. Not the highest end grocery store, but for the money it's perfect for weekly groceries
What you would expect
The best department store. I love this place and wish there was one open near our home in Liberty Village <3
Always good prices
Basic grocery store, has bakery goods and cooked chicken too!
Was great all ways a nice clean place
(Translated) Always find new offers (Original) تجد دائما عروض جديدة
Poor management is heavily displayed at the checkout area with massive lines and four lanes open & five empty ones. …
Friendly helpful staff and very clean store.
The weekly discount on Tuesday for students is a great deal for students
Nice and clean. New store. Friendly staff. Only place in st thomas to get pork belly that I know of.
Affordable price, big selection of food, long working hours and good deals.
Very great and pleasant place to shop at I can find almost everything ad the help is always there ????????????????
Great deals if you like to get a few extra bags of food.
Most of my favorite foods are here and the prices are excellent.
Great staff and usually amazing produce
They're Corrvid19 protocols were inefficient Should avoid the store at all cost When I complain to management they threw me out and said Don't come here again
Vegetables are moldy and the meat too
Well stocked and very clean.
Cashier told me to go to another till when I was there before she shut down. I was not impressed at all. She needs more training. First time I ever experienced this and have been shopping there for a while...
Great staff! Produce is solid. In that it's good... Not that it's frozen.
This is the one I go to if other stores are lacking decent produce
A place to get all your groceries
Good location and friendly service.
I always go here for the bulk of my groceries. They put on great deals that they don't put in the flyers. Also good quick service.
Great deals
Not a big fan of food basics.
Some of the grocery items are not very fresh.
Very bad management. I will never visit this store again.
NIce
My go to place for groceries, excellent pricing and clean.
Decent selection, the layout is kind of confusing at first, but the staff more than make up for it by being friendly and easy to approach with questions. My only problem is that I live close to the store and they could use a better bike rack out front, I don't feel confident locking my bicycle or e-bike up to the poles with the circle attached, they've obviously been taken apart before to steal something and there are only 2 of them to use. I'd like to be able to take my time because the bike rack or lock station is at least as strong as my lock and not easily defeated, not having to rush would be nice.
Disappointing, didn't have product that was advertised. Drove across city specially for it
It's always a go to grocery store for my family. Great selection and prices.
staff are very polite and respectful to me.
Great for many different deals.
The place is well kept in the produce is always stocked. The only downfall I can honestly say is that there's always a line up.
Meat fridges were down. Not a lot of selection.
Good deals...great staff.
I would like to say ' thank you' Deb ! Your sympathy for me ,made me tear ! You show your heart ❤️ for me ! I thank you !! God bless ! Jeff
Excellent service good price
Convenient. Clean. Can't use pc points. Reasonable prices. Recommend.
Decent grocery. Very sparse household items. Pricing is ok. Middle tier.
Good store. Busy. Lots of locals shop here, thats how you can tell it's a good store.
Staff are friendly, some meat is questionable at best, but it's usually marked down. If you don't like how it looks, don't buy it! It's marked down 40% for a reason. One cashier stands out as above and beyond to me, and that's Dan. He's fast, faster than a lot of them there. Did everything he could to find me a product I couldn't find on my own, paging two people before just giving up when they turned out to be useless, and paging a manager. The manager, Matt, was able to quickly and efficiently find me what I needed and I was able to go home happy.
good prices. can be busy and slow
Excellent shopping and choices of certain ethnic foods, sales are great
All types of groceries in one place.
I do my grocery shopping here every week. I love that it's not too big but still carries a wide variety of stuff and has an alternate cuisine section (Chinese, some Europeans, lots of Asian options).
Not many registers opened big lineup to cash out. Always good deals tho
Too dimly lit
Good selection
Nice Savings and Good Products
It's my first time to shop here as I'm new to the area. So happy that food basics is here. So hard to find groceries that are within my budget. Bought a lot of meat and vegetables as they were on sale. Definitely will come back.
What I don't understand is you have all these Wicked people are standing in the line and you only have two to three wickets open is that good customer service that people have to stand in a lineup for that length of time are you interested in keeping the stuff for your just not interested in paying the people to do their jobs like it's really annoying I've been in there three times now and it's not a good deal when a person comes in with a pair of crutches and he's got to stand in a lineup for a half an hour to get it to get out
Needs serious updating but generally the same most food basics. Not sure why they still haven't updated. Even Barton street deserve a nice grocery store.
Don't have any of Hans Yogurt all day :( don't have 2℅ or 3 Halal yogurt as well.
Good food and cheap
Very nice, clean and spacious shopping environment after renovation. Used the new self checkout system aloy. Lots of varieties of items available. But sometimes on sale items on flyer are not in stock.
Now that the manager is here from the mountain, it's much cleaner !
This a great store prices are really good.
Good prices
Cheap groceries, helpful staff
Good selection. Moody employees
Friendly service. Not so clean. Milk fridge smells bad needs to be cleaned out
I never used to shop here because it felt low end, and they had horrible produce. Recently stopped in to grab something quick and it was like a whole new store!! The produce was beautiful, it was organized and clean in the store, and there were friendly people stocking shelves when you needed some help. Will definitely be shopping here more often!
Always shop here. There fruit can be meh at times but always great prices. You can also buy beer now ! Haha
Great prices always check the flyers for the money savers cash outs are pritty quick considering how busy they get once you know where everything is your in and out one complaint on my part is that they never have any stock on Gluten free bread so I'm forced to buy it somewhere else and for regular bread they are vary close to the expiry date either way not bad
Very friendly cashiers. Cleaned and sanitized surfaces. Great ???? pop selection.
Good selection of foods and good prices. The cashiers are the best!
Busy tonight. They don't clean the conveyor belt between customers like NoFrills does. Most employees were friendly, one was a little bit huffy, but it was busy, and maybe she's had a long day.
Veggies are so fresh, I wish they would also do price match in future.
I always enjoy the experience every time I go
Lots of great deals. Meat department is good. Staff id helpful. Aisles are wide.
Very clean, always staff there cleaning and taking questions
Fresh fruits and produce. Great place to go grocery shopping!
This store usually has well stocked shelves and lots of produce. Prices are very good. No shortage of staff to assist you.
It's a discount supermarket.
Great price, great staff, even better products
It's not bad. Didn't like it when they moved everything around.
Good prices and close to home
Great new store well laid out
Great place to shop, I only wish they had a meat and deli counter.
I really like grocery shopping at Food Basics. The staff is usually friendly, and very willing to answer any questions. I also really like their newest feature: self checkouts. Which is handy for small orders and also for those days that you just don't want to talk to anyone ????.
Great prices. Staff isn't totally horrible.
Great prices
Have to pack your own groceries.
Good selection, especially like the "world food" section
Hadn't been for a while but I was extremely impressed. The store was clean, staff was helpful and smiling and best of all..the store had every item I needed. No empty shelves. Bravo!! I think they have a new manager and it shows on the staffs faces.
Food selection not very fresh
Product fresh, location good, specialist items
Nice and cold with this heat
This store overall looks like it is a little runned down.
Was not pleased although prices are a bit cheaper on certain items here, I have not had a great experience with food basics in over 5 years. Every time that I do decide to try and do some shopping there something also makes me regret my decision. Recently the latest regret was going and only buying a few items one of which was a head of lettuce. After practically digging through the entire pile of heads of lettuce I finally found a head that didn't look as bad as the rest as most of the heads of lettuce had started turning brown. Thinking I got lucky and found the one head of lettuce that was actually green and decent. I got home to find out that inside was a totally different story. And With that the head of lettuce that ended up going to the trash had cost me $3.99 and it's not the fact that it's $4 down the drain it's the principle of how are you going to sell a product like that with pride.
Great service, good value
The cashier was courteous, efficient, and friendly
Nice selection, fruits and veggies look great. Super prices.
Food Basics is my favourite grocery store for great fruit and vegetable sales. So many bargains on other items!
Nice and clean store.
I love shopping here for the specials. The specials in their flyers are always a great saving and generally have lots of inventory on hand so it's never a wasted trip there. I have found at Food Basics they have unique items in their international aisles that u wouldn't find anywhere else. The staff are always friendly and very helpful which is great to see. Stop in and check it out for yourself.
now you need to pay $1.00 for using the carts so have your loonies ready
Competitive price and decent selection
Hate that you need to buy 2 or 3 of the same thing in order to get a deal.
It is a great store. Very clean and the staff was very nice and friendly
(4 Times I've been an 3mths times didn't have what I went for.) (3 years later and the still don't have the stuff I buy, and it's not exotic foods it's your everyday running the mill foods.) Checkout is pathetically embarrassing and flat out wrong, especially in the Covid era. Granted they installed in self-checkout booths but at the expense of the checkout line because niw there's only 2 at any given time. SMH
Good, but please stop barricading people from getting out with the checkout chains. I'm not the only one irritated by this; I once saw an older person so frustrated that he threw his basket down, said "F*** it," and ran out the nearest exit. So many times I, and others, are annoyed by this stupid, pointless habit--stop doing it and I'll adjust my rating to what FB deserves. I do this out of desperation, I live nearby and am tired of it.
No one wearing masks
Ever changing good stock easy to get around.
Great deals
I. Like food so delicious
Always cheap
Good Prices
Good value, superior service,.
Products (meat, vegetables, etc.) are good with fair prices. Not hard to find what you need in it.
Good place to shop very moderate
It used to be that meat prices and chicken were great here, now the cost has gone high, nonetheless, the chicken can at times still be found at nice prices. I however, enjoy the friendly service as the staff are very helpful.
Friendly cashier. I'm still seeing some patrons defying covid best practices. I truly feel for these workers who have put up with the selfishness of a few and carelessness of others. Mark my words, until most people experience the illness and its effects (of covid and its variants) firsthand, the pandemic will continue to get worse. I hope I'm wrong.
My eggs were broken! Im very sad! I couldn't make banana bread for my nans 78th birthday! I will NOT be returning!
Busy place. Good staff.
(Translated) Something cheap (Original) 东西便宜
Great deals, very clean, friendly helpful staff.
So I will tell you my experience working there. Two managers were nice. The head manager is rude his name is Tony I asked him a question and he shouted on me for no reason. One time I was late because of the bus and some fat old looking with big beard dude came up to me very rudely telling to not do it again. I did not work their much but I do not recommend staying there if you work there.
Great prices. Like produce here. Frozen food section is good and now sell alcohol.
Great sales!
I have done one shopping trip here since the pandemic began, and will say their staff are polite, helpful and friendly. They have decent products for the most part (produce can be hit and miss in terms of freshness - e.g. avocados), but that's what freezers are for! There was adequate supply of everything except for mass shortage items such as hand sanitizer and I didn't have any strange experiences with yahoo shoppers that should be ordering from home (e.g. I was at Sobeys lined up a few metres away from an older patron who asked me to create further distance - I wasn't sure what to blame, her anxiety or my non-white skin).
Shop here on a regular basis. The staff is very friendly and point me in the right direction if I could not find a product. The quality and selection of produce is excellent and their prices are fantastic.
My favorite ????
They have a good deals on produce.
Good Basics is good so for thank you
Cheap but good food
Food Basic was close on News years Day. They never updated hours on Google Maps. I was upset a bit, but the address and phone number was correct. The hours on the store was posted but no holiday hours . It is still a good place and they do have the best pizza mini roles.
Helpful, Friendly staff. Prices aren't terrible, although most of the time you need to get in asap to catch the sale items as they go rather fast overall.
It's a great place to shop. And the prices are great. The tellers are really nice.
Everything is easy to find. They always have sale items stocked up.
Fair prices, easy to find items. Hate bagging my own stuff, not quite a one stop shop.
It was a good day inside the store did some shopping around looking for items though out and found them and payed and left.The cashier was nice and friendly.
Only go here if I need to pick something up quick as I mainly shop at store that benefit me in some type of rewards. No reward program here. All other grocery stores here have a reward program and it's great. NOT FOOD BASICS????
Always check your receipt, or look at the screen when you are checking out. The prices on many items are always wrong. I don't think I have been able to get through one grocery run without having to correct a price on multiple items. Last time I went they overcharged me 8$ on cookies, I had missed it while going through the till, they did return the money for me, but such a hassle. Also, the lines are awful in this store, I have had to wait 30 minutes in a line up on a Friday evening before. You are a busy store, put more cashiers on! Will not do my big grocery shops here any more, unless there is a lot of improvement. Also it would be nice if Food Basics stores price matched, No Frills has low prices and still price matches.
Good prices for the most part, and the lines for cash registers are usually short.
Good prices, not necessarily the largest selection of products but good deals.
Standard grocery store
It has good deals
Wow. They sell really great cars! I love their new mini coopers and their latest Ferrari. Good dealership.
It's a very convenient store with good deals and prices,there weekly Flyers is a must to checkout at times for some nice deals to match your money .
Great prices good detection
Great prices
I live this Food Basics location. While the products are the same in every location, the staff here are amazing! I've never met a friendlier group of employees. There is always a great associate at the door helping with carts, who is very sociable and very friendly! I love coming to this location!
Staff is very friendly. Great deals on meat and produce. I however find the store very cluttered. There is stuff everywhere. Makes it very difficult to move through the store
Never have what I am looking for. And a lot of their prices are very close to their parent store, Sobeys.
Great prices and store is kept clean.
Great sales
If you like shopping in a dungeon, then this store is for you. Very drab and the aisles are very close together, and is in need of better lighting.
Easy to find what you need
Great deal but you must bag your grocery!
Basic food for basic people. Truly a basic place to shop if your not oringal like those who don't shop for basic stuff.
Food quality is awful. More than half the produce was rotten.
What you would expect. Good prices, decent service and weird clientele.
Great prices! Clean store.
Clean...
Great little grocery store. Probably the smallest in the region. Would be better if it was larger.
There's rarely enough cashiers so there's always long lines. The place is kept stocked up to a relatively acceptable level. The staff is nice and always helpful, when I ask for directions to an item I need, they're more than happy to bring me directly to it. Therefore, I think it's a good 4/5 stars
Been shopping there for decades as many of the other grocery store's prices are completely out to lunch. I can usually find what I need, but more often lately things are either sold out or not in stock when I go on Thursdays when the new flyer starts. Some of the staff is grumpy but it's pretty much like that anywhere.
Awesome
Store is not busy but you can get around. Stock is on the floor blocking carts. Hard to move around. Remembered why I stopped going there.
The cashiers are madddddddddddd nice. Especially bria, heni and gladous. Very nice, organized and fast. More than happy to shop here. ????????
Great prices, customer service could be better
Clean, kind helpful staff, efficient covid protocols
Not much of a selection, at the time of night I went, food had been picked through, not much left, also it was busy at 6pm... First time there at that location, Could have been better!!
Good prices, pretty good selection of items, produce is usually always fresh
Usually has what I need and good service also
Under construction looks way betterr. Need chadon beni/culantro, bandanya, and some more basic carribean /Chinese herbs. Decent prices and friendly service. Very helpful staff.
Good prices and whenever I need help finding something, the staff is friendly and helpful.
Liked it
Popular cheap supermarket
Brand new store, spacious and tidy. Great selection of groceries at affordable prices.
Great prices on groceries
The cashiers are rude somany employees standing around talking. Making rude comments about customers and other employees even store manager
It's a grocery store, nice selection of foreign foods but be careful of the time that you go.....long lines at checkout!!
Only place I'll shop. Fresh food everyday!
Nice collection of items
Good deals, parking is a but tight
It's basic
Busy but inexpensive
Great thorough selection of food for a smaller grocery store. Excellent prices. And supurb cleaning practices.
Meh. Same thing as any basic grocery store.
Store is kept very clean nice wide isles friendly staff good selection and good prices on most items
Ok I guess
Other than a tight store seems well cared for.
Selection is lacking compared to large chain stores. Produce has greatly improved over the last 2 years, and the current selection is varied and high quality. Customer service is good, with lots of friendly faces. It's not perfect, but I'm happy to shop here.
Great deals on basic necessities.
Everything as expected
Needed cream for morning coffee ☕
I saw a mouse here once!
generally a pretty reliable store fairly clean in comparison to many other of the food basics stores in Windsor very busy sometimes I go in the morning to avoid the rush.
Lots of oriental and international food. Good place to do groceries.
A bit pricy but good selection and quality.
A normal Food Basics, discount grocery store. Prices are generally good and better when there is a sale but make sure you know your prices and aren't always expecting to buy named brands.
Don't work here. Nothing but bull**** and problems. You can't stand up for yourself. Lots of lies between the staff. Too much drama. Many customers unhappy. Not all food is fresh either.
Got some good deals.
I am not happy at all w the care I had yesterday I had a voucher given to me by Santa's helpers for 45$ and my total was 35$ so I thought I would be given back the voucher or the cashier should have told me no u need to spend all of it I would have gladly gone back and gotten more food instead she rang it threw and I lost the 10$ I had remaining maybe to her that's not alot of money but when u r on disability and have to humiliate yourself at the food bank and ask for help it's alot to me I am extremely upset and will not be shopping here again
Mold on food
Very good service.....things are available at cheaper price.....
Regular grocery store, watch for wonky carts
Good price and best quality
Love it! They have a wide variety of Asian products. Prices are great. Produce is fresh most of the time
Best prices in STC bare none.
Great prices on produce consistently.
Fruit section was rough, a lot of damaged goods. Peppers weren't the greatest either. And when my gf and I went together (we live together) we got in trouble for not "social distancing" come on. We offered to show our licences showing the same address and they were more insistent on giving us a hard time. Won't go back.
Has everything
Fast fresh
Price's & PRODUCTS OK BUT MOST OF THE PERSONEL NOT TOO FRIENDLY. !?!!
Decent prices, but will not buy produce from here! Went to buy the Asparagus for 1.88ea during their recent sale and it looked and felt fine until you checked closer... it was packed with mold. I've had many bad produce experiences from here. I've learned not to buy produce from here. They do have other good products though!
Love shopping always have awesome prices
I am giving Food Basics a 4 star rating but really they are not exactly a four but they are not a three either. I prefer to round up , much like they do with prices. This store is normally kept clean and tidy although I wish they would decide where things are going and keep them there. It seems every time I shop there I am spending the at least five minutes determining where I am going. The staff are well trained, polite and approachable. Staff from individual sections are knowledgeable about the products they sell and are always willing to answer questions or address concerns. Security is a bit stiff I admit but I take it as a sign of the times. Random people have been seen, stopped on the way out, to have bags or pockets inspected. As for well I will just say that they are competitively priced and, since it is a neighborhood store, the other customers are friendly and also helpful ( usually)
Good service
Good price
Best prices and lovely people working there.. I am going to miss this place. Because I moved from the area. ????????????????
Always pleased with the low prices
Super
Food basics is such a great grocery store in our town. I only shop there and that's pretty much the only place I ever shop because between the staff and the variety and the discounts on a regular basis.
Go for the deals
Very good
They don’t price match, however prices are generally good as is the selection.
Nice clean no line up in out I need be get busy
It is exactly what you expect from a Food Basics. The employees are always friendly when I shop there.
Great service above and beyond. Was 10 am sunday. There was express and one checkout open. Having a full cart i went to the normal checkout where there was a older woman working. She was so friendly and proceeded to bag all of my groceries sorting cold from dry into bags and placing them in my cart when complète. I have never experienced such great service in my life ... I did Not ask her to do this and told her she did not have to but she wanted to... This woman deserves a raise, shes basically the face of your store and definetly giving food bassics a great name. Hats off to this lady for taking pride in her job!
I shop here a lot
Price is right
No price matching. Did have frozen ground chicken in stock.
This place can get a little busy and you definitely do not want to purchase cigarettes here as the mark up is HUGE but usually good deals and they also sell beer and cider, usually some of them will be on sale as well, staff is friendly and a wide variety of food to purchase, organized and had tons of parking outside
It's among the few stores which we used to visit too often as a household - found it amazing but yes I would say sometimes or may be mostly, it runs short of inventory and sales are not as attractive as they were used to be... As per their history of offering good deals, we expect much from Food Basics...
Decent prices but i find things come in weird numbers , like their bagels come in four packs instead of 6.
Great selections, great sales, well packed shelves
Good for fresh grocery shopping, cheaper fruit compared to other similar retail and grocery shops.
Crowded store Only 3 cashiers the we were there
Did have to look for couple items but overall good experience
Some bad meat was on display..brought to their attention and it was dealt with nicely
It's not the best at the Covid rules... Some of the employees that work at the door, don't have their masks on properly (nose sticking out), more then once. The cashiers sometimes have 3 people at the cash at the same time, for someone like me who's high risk, having someone close in front and in back of me it's anxiety inducing, to say the least. Do better!!
It's a good place to go.Things are cheaper there
The ztore was clean but most of the shelves where empty. Found most of the stuff we were looking for.
Like the international section a lot. I often find produce here that I normally would need to visit a cultural specific food market to get.
Prices are fair, the staff I have encountered have always been nice and friendly
The selection is fair, the staff is fairly friendly, and the prices are good. I don't know if I came on a bad day or not, but today their sale signage was placed on the items next to the items on sale, and when I approached the manager to inform her politely that there may have been a mix up in the sign placement, she got very snappy with me. It isn't fair to get angry with your customers for a mistake in your signage, and its even more unfair to scold and snap at them because other customers have mentioned it, and your staff suggested that maybe I bring it to your attention. Honestly, I felt pretty hurt and will be making an effort to shop at other near-by grocery stores from here on out.
My favorite grocery store
The store it's self is okay, the customers are to put it bluntly are trash, hardly anyone was wearing a mask, people standing closer then 2feet of one another. Not a safe place atm :(
Unlike some other stores Food Basics in Midland has staff clean the shopping carts ready for you, looks like they really care about your safety.
Quality food , was pleased with groceries
Not bad People that work there they can be a Little nicer
They had what I needed,but having to stand in line for 10 minutes while two cashiers swept floor , couldn't they check out the few of us standing waiting . Plus they were talking more than sweeping,so sad .
Good prices
Same standards as other locations.
Love the international foods section, but fruit needs freshening up
Great prices and a decent selection. Pretty out of the way for me or I'd likely come more often.
Sale Items selling out fast due to virus scare. Get what you need NOW as the panic has already set in. Staff is always helpful. The store is clean. I really like this location.
All ways a great place to shop and very friendly employees
First time at this Food Basics in Woodstock, nice setup for product in the aisles, great signage too. The only thing was probably because of the Covid Procedures, that I found the check lanes totally congested. Good Staff on hand
Fair variety reasonable prices
Has bad produce that goes bad very quickly. Mushrooms are prepackaged (in plastic!!) and go bad rapidly. A little known fact I just found out, Food Basics is categorized as a
Prices arw good. Staff at the checkouts are great.
I usually enjoy shopping at Food Basic. This was my first time at this location in North Bay. The prices and cleanliness of the store was pretty good. But The cashier at checkout 6 today at around 1130am was quite rude and doesn't seem to have any customer service skills at all. She needs an attitude change or a new job.
Ehhhhhhh sometimes good sometimes too ghetts.
Cashier's were rude and were bad mouthing another employee in front of customers.
Always good deals, mostly lower prices for non sale items, close enough to visit while I'm on duty.
Great option for affordable groceries in St Thomas. Lots of parking available. There are a couple things that make this grocery store a great option. 1. You don’t need a quarter for the carts. 2. It’s clean. 3. Line ups are small. I find it to be the best option for bargain prices, good deals weekly, on everything including meat. Good selection of meat and presented well. You can also get cooked chickens here as well.
Grocery buggies always full of garbage and store not very clean
I have been shopping here for over 15 years, religiously! You might wonder why only 3 stars then? I'll get to that in a moment. But I love Food Basics for few reasons: the staff there is amazingly tolerant, tranquil and always pleasant, I've even became a visiting friend to several of long time employees there, they are just expecting to see me there just about every other day! Secondly, since I've been shopping there, with my parents and now by myself fir so long, I believe I could walk blindfolded and still fins exactly what I need, this tells you one thing: this is not Walmart! Products don't randomly migrate from one isle to the next, from one shelf to another, they just about permanently find their home at same places, so you can really rely on them being there every time. Thirdy and perhaps most importantly, prices. Food Basics is known to be THE place for best deals and prices for produce and other things such as supplements and toiletry. Oh, I must add this one - since their launch, the price has gone up by $1.50 in about 2 year span, but still offer the best price on freshly roasted in-house whole chicken, and boy is it good! Even Sobeys who is known foe their quality, cannot Mach the juiciness, tenderness and perfect spices and ammount of salt, as well as smell of Food Basics in house roast chicken, and Sobeys' is almost $4 more! The reason I gave it lower rating though, is because throughout all these years, and 2 managers have come and gone, and they STILL haven't improved their milk fridge! Yes, their milk fridge is frankly disgusting! You cannot open the doors without being greeted with rotten milk smell, and once you grab a bag, your hand will smell just the same. No other store has this issue, and I'm shocked that this giant issue hasn't been dealt with, and Ive complained believe me. I guess most people don't and have not, since my outcries of disgust have not been heard. I ended up breaking my decade and half lond drat diction completely and switched to a much tidier store, Super Store, in Highland Kills plaza. Their milk fridge is immaculate, and surprisingly, they got even better prices! They have won me over! Sadly, this irresponsible uncleanliness isn't limited to milk, at Food Basics. Their produce, such as fruits, salads often goes rotting without notice, and at times I've found other products past their expiry dates by upto TWO months, and imagine, the two month was on another dairy product! As I write this, it's as if my eyes are opening remembering all this, no, we're going lower than 3 stars, and I'm not sorry. These issues are inexcusable for a "FOOD BASICS" type of store.
Ok
Great price, limited products but it's great for the staples in any grocery list. They are always understaffed and it causes long line ups.
Good prices, despite the fact that they re-label meat incorrectly.
Awesome staff lacked stacking of items.
Very good as always.
So clean! Huge store! Friendly staff!
Typical Basics
Competitive prices, reasonable selection of brands, international food section is a good advantage of course
Pretty good grocery store for your basic needs I feel, the downfall is they don’t price match and there reason is “there already cheap as is” which is false I have notice there has been some sales that Walmart was way cheaper by even $5. But not going to argue there. I love the fact you can go there like 9 at night and very quiet and no wait very friendly staff and they always have what you need.
Great store with friendly staff. I always shop here for my basics.
Good 4 vegetables
Pretty good selection of most items you need and people there are very helpful and friendly with good prices
One of my favourite grocery stores. Can find all the essential groceries at the competitive price. Always well organized and fully stocked. Offers quality produce items and great deals. Parking is never been a concern here. Staff members are always there to provide any needy details. This store location is really good.
This store is always organized very well and kept clean!!
Not bad.
Good food and reasonable pricing.
It's a good place to get hopefully what you need
Watch expiry dates on specials. Self checkouts fast and easy.
Best place in Sarnia to purchase groceries! Their produce is pretty fresh, their prices are usually the lowest prices and the best value, and their selection is magnificent. I always shop for my groceries here because I know I'll always get great deals on all the food I normally buy.
Good selection of items. Constantly fair prices. Great sale prices.
Place looks very nice, brighter and more organized then before.
I love the staff the prices are crazy except the meat but it's closest and I am able to get what I need. And the staff are just incredible
Friendly staff , covid friendly and wasn't too busy
Reasonable Prices Great Sales
Basics down
Great deals
It's a good store with good prices and okay selection...... just what the name tells us
Great employees!!
Very polite, helpful and good savings.
There was enough handicapped parking close to the door. The aisles were widely spaced and accessible
It has stuff needed
Great deals, friendly and helpful staff. Good layout, easy to find what you need.
(Translated) Good (Original) جيد
Reasonable prices
Love this store..good prices...especially 10 dollar bags of meat
They have one of a kind hazelnut spread here that has white swirls in it and its AMAZING. I haven't been able to find it in any other grocery store so this one is definitely one of a kind. If you enjoy that type of spread I highly suggest you look for and try this hazelnut and white swirl spread, it's in a glass jar similar to nutella shape and it is by far worth the price!!!
Perfect price
Lucky to have a discount Grocery this side of the 401. Shop there twice a week sometimes. They do infact carry "the basics" and a great store for what it is. Staff are friendly and the Christmas Trees and seasonal Flowers are a bonus and priced right!
Great place to shop nice clean store
Great products store very clean
Some deals. Friendly staff
Went to get some food
Floors are always shinny and clean. Cleanest grocery store in town.
I like the international section. But this supermarket is not the cheapest around...
Acceptable shopping experience
Friendly and good prices
Always find the good and cheap groceries with very good deals and also good place to buy lottery ticket,needs an improvement on attitude from cashiers to make an comeback for customers in this place to shop for more.
Was busy but things moved quickly
The employees love their jobs and are extremely down to earth. They take the time to know their customers, know them by name and truly care how they are doing. It's a pleasure and very proud to shop there!
Some of the best pricing in town. Veggies are always fresh. I particularly love the INTERNATIONAL aisle with all the ethnic foods. The staff is always helpful when you cannot find an item...No need to shop anywhere else, they have it all here and priced right.
It's cheap. Who doesn't like cheap?
Fresh produce, good prices.
Did you know they serve alcohol here? I didn't. They say they get busy once the Beer Store in town closes. Long summer hours would make this a good stop if you need some adult beverages.
Great story to find deals on your 'basic' grocery needs.
Great store and very clean Prices are comparable
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Mid to low end products.
Good very good
Tired of grocery stores that think it's okay to miss lead it's customers. Produce on self was tagged product of Mexico. Sign said was Canada 1 grade. These tomatoes were not grade 1 they were grade 3 at best. So after talking with the someone and they did not know how to fix the sign, I used a marker and corrected where the product was from and regraded it to a 3. The young lad did his best to help me and was all good. At the end when I was getting my last thing I needed, an older man approached me asking if I changed the sign. Said I had so it was correct. He started getting rude and in my face trying to take my picture. I asked him to let me be and finish my shopping. He would not and called me outside, I asked for a manager, he said he was. When I explained I had already asked for a manager earlier and there wasn't one here, that they had all gone home. He got more frustrated and in my face. He dished it out and speaking over him I explained that the store was not allowed to put products on the self from Mexico and say they are from Canada and miss grade them and by this time other customers could hear the both of us. At this point just wanted to pay and leave. I was making my way to the checkout he got more in my face, and put his finger on my chest pointing at me. I told to him to back off don't touch me or I would call the police and he stepped back but kept up with his rudeness. And then the cashier started also. I dropped my groceries that were in a carry basket on the floor at the checkout and left. Apparently this food basics thinks its okay to mislead customers, lie and harass them. The young lad had already looked after it and I was satisfied, all was well. This other employee should have just minded his business and kept to himself. Food Basics and Metro, keep your food! Will make sure I shop somewhere else always going forward cheerfully and even go out of my way to do it.
Pretty dirty store, the staff is even worse, I stopped asking them how they are doing when checking out, (usually they start the conversation) because they look at me like I have 3 heads and never answer anyway, it's almost like the workers there are being punished, I only ever go in if there something good on sale, other than that I stay away. Judge for urself tho, maybe they just don't like me for so e reason lol but I only give 1* cuz they do have pretty good sales sometimes
Store is old so kind of messy looking but what can you do. Good prices and lots of choice.
My go to place for groceries
It's very clean and they are often busy but do a good job at keeping the shelves stocked during peak periods
Recently renovated and has a good selection of gluten free products at a good price. Fruits are on the small side.
So it's not the fanciest grocery store I have been in, but it had the lowest food prices I have seen so far in Ontario. If you shop the sales, you can get some good deals. I wished I had a cooler so I could take more produce and dairy with me up to cottage country. Next time, I will plan better and stop again on the way North.
My family usually enjoys shopping at this location. However, selling juice that’s more than a month expired is absolutely appalling. I’m just glad I caught it before I gave it to my kids. Trustingly, I didn’t get a receipt (never had issues before) so I can’t even return the product now. Many of the stock people are also rather rude and begrudgingly help customers.
Parking lot can be a pain navigating and finding a spot to park. Store is clean and easy to navigate. Follows the same Food Basic layout
Good prices
Store was clean and well stocked.
Great selections, parking and nice staff
Great value!
Reno is going well. Really like the new layout. Staff friendly and helpful as always. :-)
Excellent
great deals
The place is a little run down, but generally pretty clean and well stocked for a Food Basics.
Love the prices and staff are very friendly and helpful
Decent selection and prices
Ok deals if they have them in stock. They tend to run short on sale items.
Buzy
Good for groceries
Always keep an eye on your rolling total. Expect to get a markdown %30 on an item, get charged double the regular price.
Always very friendly and excellent prices
Reasonable prices. Nice produce. Professional staff.
Good prices
Good prices but poor housekeeping
But the produce here is very good and you can't beat the price
Great prices
Everything you're looking for in one place.
You want to pay more !!!for the same!!!! shop here ...NOT getting any more of my money..most people can calculate .....0 stars!!!
Go shopping here.You ll find more bargains than what you seek.
Good quality of vegetables
First day of advertising a product and had to get raincheck. This happens often.
Good milk
Self checkout is a real time saver. Overall a very clean store with a great variety of products. There's only one shopping cart return place which is a little inconvenience.
very friendly staff, clean place and cheap
The new layout and upgrades are great! My family's go to grocery store! Larger variety of foreign produce would be welcome!
Quality fruit and vegetables
Great deals. They've got what you need
Always got what I need and they git some helpful employees!
Not alot of isle space especially in self checkout...just looks dirty, even tho I know it's been cleaned. Check out ladies are polite, helpful and always smiling, always willing to help which I appreciate as a disabled woman. If it didn't look dirty they would be perfect.
always good here except now they have a lineup that goes around to the side of the store (just like no frills) and its frustrating as they can use the staff person productively by putting them on a till
Where a person still dose the bill
Need food
Great grocery store very friendly staff
Always good prices on meat
It's usually got great deals on food. The produce is not that great. Good deal on pre-cooked chickens.
Great store
If you're looking for advanced food options, then you've come to the wrong place, it's called Food BASICS. No Cordon Bleu here Chef Boy R We pretentious... (For us mortals their blueberries, strawberries and raspberries are on sale often for 1.88 and surprisingly in good, healthy look and condition, in light of the discount- other fruits and foods are frequently on sale too, but if I had to pick 3 specific fruits for the purpose of a review biased by my taste those are where the list whittling comes to a berry chippy conclusion) Hm? I said very. No, you must be mistaken. If you found your wine at food basics, put the glass down immediately and call Telehealth, and inform them of the strange side effect of seeing lame puns in reviews that aren't really there. Also, throw the bottle out, because it's likely stale to the point of fermentation - eggplant juice. Or other... ????
It’s definitely a discount grocery store. It’s fine for going in for things that are on sale. But their produce always looks dirty and damaged or beat up now and then you can find some good things priced pretty fairly so we still tend to frequent this place. But overall it doesn’t give you very clean feel.
It's the cheapest prices in my neighbourhood, and for the most part I am satisfied.
My goto grocery store, good prices and friendly faces. Some stock problems during the pandemic but that's been everybody. I have a question and someone walks with me to show me where the product is. They don't just say "aisle 3". Also about the best store we have found to take safety protocols seriously during the pandemic. Cleaning carts, following traffic arrows, social distancing and making sure that everyone understands why they are doing it and thanking them for it.
My fave Food Basics after the renovation. Wider isles and better organized.
I haven't been to this store in quite sometime. The new layout and look of the overall store is good. I like it has self check outs now
Worst food basics I've been to in Kitchener and other cities. Poor service. Went at 6:30pm on a wednesday and they had one cashier open. Huge line up. Big issue is every time they have something on sale they are always out of stock. I went and they had 4 items on sale out of stock. I asked for a rain-check and they wouldn't believe me so she had the guy go check everything which took 10 minutes of me just standing in line while everyone behind me is waiting. finally she writes me a rain check and gives me attitude. NEVER GOING AGAIN. Also this is the 3rd time in a ROW they have been sold out of items on sale. It's almost a gaurantee that when I go I will have to ask for a rain check and the 10% discount isn't even worth the gas it costs to have to go again later that week. Management needs to be fired. Horrible store.
It was great
Love it
It was busy crowded but good prices in grocery today
Fantastic Store!!! Probably my favorite in Port!!
Fine overall. Lines tend to be long.
Most of their Employees were not very professional like on my last visit..but this one lady..either a shift supervisor or floor manager..she was so rude and had no clue how the cashiers line ups worked at all!! If she didn't asked usto move and go to cashier #3 lineup we wouldn't of had to wait an extra 1/2 hr in line while people that weren't even in the general lineup with us but like at least 15min.after we were moved to line #3.were done,paid and out the door before us..when i tried to politely explained this mistake of hers she brushed me off and rushed us to bag our groceries faster. We've been shopping at that Food Basic for yrs..but if this sort of service happens again we will go to their competitors instead..
Good grocery store but other international foods are not in this stor
Very clean, bright. Well later out. Amazing selection. Great deals weekly.????
Quite cheap
love this food basic we got everything you need cheap prices great service and you can also scan your own food love it
Fast service
Always a pleasure here and sander and Sara are awesome people!!!
I dnt hate this place it has ally grocery needs
One of my favourite ❤️. Quality of food products is ????????????
I really like this food basics location. There are always enough cashiers working. The store is clean. The produce is always fresh and very good quality and I find the staff to always be happy and helpful.
Food is always fresh no isues
Little out of stock but otherwise great place to shop!
Great prices
Great prices, great selection when it comes to international foods (considering it's not a specialized grocery store). It's clean and well organized, though they are sometimes short on cashiers, and I really wish they'd clean their dairy fridges more often.
Good choice of products
Always low prices and good selection. Little less on the organics if that's more so what your looking for. Almond milk price can't be beaten.
Slightly sketchy like every food basic but overall good selection and great prices. The produce and meat are good quality but obviously not as good as Zhers or Sobeys.
Always has great deals on produce and meats, but the selection is lacking. They need to keep it a little cleaner in my opinion, but the international isle always brings me back because they have so many different things from so many different places it's like a vacation shopping there.
My local grocery store and I LOVE it. Tje staff are amazing, you can tell they enjoy their jobs and enjoy coming to work. The staff are helpful and have stayed very positive during very stressful times. The vegetables and produce are good and store is well organized.
Good sale prices on produce and some specialty items. Not much for fresh baked items but decent enough. Bring your own bags.
ggreat store. Friendly staff and good service
One of my favs
(Translated) A good place to shop (Original) مكان جيد للتسوق
Good shopping experience, food basics carry a wide array of food products at a fair cost to you and your family, open till 10 pm in most locations.
Above average store but not very convenient to me. Great deals at times & no limits on sale items.
I go here on a daily basis. I find their prices chaper than other stores and most of the times I find what I need but not always though.
Excellent prices and great selection.
Renovation made a huge difference. More selection and well organized. Staff are helpful and courteous. Store is well stocked. Only problem is no deli counter.
Nice price
Always best prices, store is nice and clean. Staff are always friendly.
Clean, well laid out store with a good selection and great prices. Can't go wrong
Very good for groceries. Low prices and fresh produce
Fruits and vegetables were nice and fresh. Prices ok.
Great food prices
Improved vegetable & fruit dept, increased vegetarian options displayed in vegetable area, good GF baking & food options and all round better options for multi cultural meals.
Great variety and super fast check-out.
I'd give them 5 stars. Went there for a couple of things and left quite a few. The lines are great with distancing. They have great sales and customer service.
Great food and the staff is helpful and friendly
Bigger one than the one I'd usually go to. They also had more stuff.
Ok store
A cashier at the customer service helped the lady in front of me in a very friendly manner. I step up and she would not acknowledge me or even look in my direction. I interacted with her politely but she was just rude. Of course the man after me gets an enthusiastic "Good morning!" Suffice to say I didn't look like those other customers, and the cashier was determined to make me feel unwelcome. She the proceeded to make a loud proclamation about a racially sensitive current event. She should be replaced by someone who is courteous and less bigoted.
My favorite grocery store. Stuff is pretty much always in stock, their produce is great and their meat selection is plentiful!
A little messy store but great prices
It's a good Food Basics. The store layout is different but that's not a big deal. My big gripe with this FB is that they haven't put self checkouts in yet. The FBs in Fonthill and Welland both have them and they are a godsend compared to waiting in line. Even the express checkout is slow in comparrison.
Good basic food items, well priced.
Usually a decent selection
Always great prices be sure to check the expiry dates.
Good prices, good selection. Seldom crowded, and pleasant shopping experience. (Note to manager: please hire more tellers)
It's Food Basics, so don't expect any frills. However, some of their produce is a little unacceptably sketch at times. Be cautious buying cuts of meat, and always check fresh produce and expiry dates.
It's nothing special, but you already know that.
Great international food aisle.
Great prices!!
Store is not cleanest, they don't clean their carts at all. Saw shoppers walking around unmaked . Produce is always bad. I'm done shopping at this place.
Great prices
Today's experience was fine. But as a single mother who Has lived down the street since May 2016 and always goes in with her daughter in a stroller because I don't have a vehicle, I've been accused/asked if I had stolen items in my stroller, or to see the stroller basket to make sure I wasn't trying to get by without paying- multiple times - which not once have I ever stolen there. So that leaves a bad taste in my mouth and makes me feel very uncomfortable and insulted. But I still try to make the best of it. The strawberries often have mold on them, but I guess thats ...not a biggie. Most of the cashiers are pretty friendly with the exception of a cpl ladies..
Picked up my Mom's Meds, very pleasant and helpful
Food products a little less then then others
pretty busy for covid. employees are helpful. don't buy their plants. they are not healthy
What can I say? It's a grocery store. It's large enough to have a decent selection. Sometimes they don't have the staffing to get you rung through quickly but I haven't really seen a grocery store that does. Prices are great even if they don't price match. Most of the time they do have the stock I'm looking for. Edit 2018/09/24: After their renovations and expansion, this store is still just an ordinary store. I was hoping for more. Despite it modernizing with self-checkouts, sacrifices were still made. Don't go in close to closing, say 30 minutes, because all the fresh greens will have been taken to the back stockroom. I noticed that they expanded many product selections (frozen aisle in particular) but removed other items I previously purchased (jalepeno poppers). The store is much brighter but staffing levels remain low. Murphy's Law: the more in a hurry you are, the longer the wait you will have in line.
Not enough space and too many people let in at a time to social distance properly. Good selection of food.
They have increased their product selection this year. An aisle is devoted to a good assortment of ethnic foods. Staff is helpful. Pharmacy employees have worked there for many years & know their client base well. Very efficient.
Good prices
New store. Spacious and nicely laid out Girl at the checkout was awesome and didn't talk my ear off! In and out, was perfect ???? Update to April 2021 Lockdown and the store was clean and helpful friendly staff My cashier even made sure to bag up my pre-cooked chicken extra because it’s full of HOT chicken juices APPRECIATED THAT! Thanks so much ????
Great fair prices nice staff
I like it buy lots of things here you can shop. Price ok. Parking big. Display food very improving nice set up. Im will come back .. Just cashier is slow
Always a pleasure to shop
Place is always nasty but I can get peanut punch so the evil is balanced
Favorite grocery store
Love Food basics for its price, fresh veggies and fruits. Overall, the variety of foods is just perfect for me.
I definitely enjoyed this location it is better than many others in our area. It was well kept and a professional environment. I was shocked at how well it's organized and about their self checkout.
The cashier's could be friendlier. The young ones will greet you but some of the people who've been there a while don't even acknowledge you, except to tell you the amount you owe. Even if you say hello first, sometimes you won't get a hello back. They need to work on customer service.
Good prices but the store doesn't seem very clean to me. Long checkout line but they did open a another till.
Got bad food a few times here smh!
not bad but always room for improvement.
Food Basics offers many products of the same brand as in other grocery stores but for cheaper prices! Also, it has an International isle where you can find all kinds of interesting and good products. I really like the store!
Nice and clean and very big. Selection is somewhat limited
Not a fancy place but they are cheaper than Zehrs.
They have everything I need and good prices, and close to home
I find Food Basic to be my favourite grocery store, which has all the products I always use. I hate having to go store to store looking for products needed. This way I get what I need & go home. Time saved. The stote is clean, carts are all clean inside the store, everyone wearing masks, aisles are all marked with directional arrows, & 6 foot markings on where to stand. Excellent & friendly staff.
Affordable
Clean, we'll lit store. Shelves stocked and the staff are friendly ad well very helpful.
Very clean
This is what true faces should look like great food great value
They are always helpful store is covid friendly and the staff are friendly. The food is fresh and well stocked
Super impressed! We’re big pc points people and I only came here because no frills didn’t have what i needed (basil) and was pleasantly surprised at how clean, well organized, and how big the store was! And they had rotisserie chickens …
Meat quality is poor
Great place for groceries
Decent prices. Very little fresh baked bread.
Exactly what you would expect from a medium end grocery store. Lots of good sale items and the Staff went out of their way to assist me, twice!
Good clean store. Great prices and friendly helpful staff.
Great prices but poor selection to choose from.
My local grocery store. No complaints here, they usually have stock of sale items. Staff are helpful and the store is usually clean. ***Had a really meaningful conversation earlier this week with Ryan, the store's assistant manager. Over the years, I've observed Ryan to be caring and considerate to his staff-- and it's plain to see why they seem to really enjoy his leadership. I've also noticed Ryan working on shelves, cleaning up and just always being present to know what's going on in his store. It's people like Ryan that will enable my family and I to continue to do 95+% of our grocery shopping at this location. Thanks again!
Bought yogurt there today. I should have checked the expiry date in the store (although I shouldn't have too!) as when I got home I found one of them is 3 days past the best before date.
Favorite place to grocery shop
Good for sale items. Just wished they priced matched.
Groceries
The prices are good but selection of certain items is low
Awful, the manger is the worst! They don't respect our time at all. I will not go there again!
Always have a great time to shop
Great customer service
Good international foods isle
Very clean store. Well stocked and excellent employees
It was great and not to busy
Store is clean and has a good selection of fresh, canned, frozen and refrigerated items. Please note there is no deli or meat counter for fresh cuts.
Pretty good deals. Store is getting old looking!
Produce isn't very good, however for a quick run, just to get staple goods, the prices are pretty good. Gotta keep an eye on the flyer every Thursday for specials, and get there early if you want it. Sellouts are quick and frequent
Patrons were not following social distancing guidelines. I understand the store can do little to force people to follow arrows, keep distance and wear a mask, but I did not feel safe and will not return.
Rude clerk in dairy
My experience at food basics was magical. I have never been in a better environment by which being surrounded by so many black people made me feel secure. The pharmacy is great and house wears always have the newest trends. Don't even mention the sports section to your husband cause he will go nuts! I recommend spending all your money here everyday until you need to go on welfare oh and don't forget to wear your pyjamas and smell like dope as you attend your magical journey into simcoes Food Basics!
Shopped there this afternoon, half there shelves were empty. Inside freezers were dirty with broken bags on shelves and frozen food scattered inside. Didnt get half the groceries I needed because of empty shelves. Cashier never greeted …
Carts are cleaned by staff per use mask ruling and social distancing in effect
Great store, but today I found there were too many people and they were not social distancing at all. Had to run from people.
Good selection
Great store with great produce usually.prices cant be beat.
Store needs cleaning up a little. Looks so messy inside
Its a Food Basics like the rest of the Food Basics around. Great deals. Reasonable prices normally and even better sales. Good selection of ethnic foods. My only issue with this location is that there are NEVER enough cashiers. If you visit this store expect to wait in a lineup. Especially the express line, lots of evenings that line will be near the other end of the store before they find another cashier.
Dose the trick
The one is big and clean
Sells beer (including craft), good produce, good bread selection, and good international selection. Like most budget stores lacks expensive and rare foods.
it's OK, low income crowd are there, never enough checkouts open to handle the customers so that's kinda greedy of the Co... long waits :(
Decent prices when they actually have the items
Good...quick and easy
Busy but got everything I needed and it was decent pricing.
Cheap prices but the produce can be a little iffy.
Has a wide variety of things, and for someone that likes to shop more "exotic" foods it carries a nice selection. They seemed to have stopped carrying the seaweed paper I used to make sushi and I miss that. They have a lot of vegetarian options which I appreciate and the produce is usually pretty fresh. Sometimes they move things around so I have trouble finding something I typically buy, but that seems to be a common practice that is probably a decision made by the headquarters. The place is relatively easy to navigate with enough aisle space to get around.
Potato
Excellent staff good prices thanks.
High prices and unbelievably (truly) rude staff.
I really appreciate this place.
Whats not to like? You go here to buy groceries for the kids and pet's. Ypu too of course
Too many people and lack of local products like 2L Brums Dairy 2% milk
Ite
They have a great selection. If I can't find it elsewhere I can find it at Food Basics
I enjoy shopping here and have been since they opened. I prefer this store to the freshco across the street. Everything is easy to find, lots of variety and the employees are generally good people to interact with. My only complaint is that every bag of milk I purchase has gone bad within a few days and well before the best before date. This issue began around March 2020 and is still ongoing now in September. I'm not sure if this is a supplier issue or if they are taking too long to put the milk in the fridge once they get it. Several friends have noticed the same thing and we now all buy our milk elsewhere.
Very clean and well organized.
(Translated) Fairly well stocked grocery store. Friendly staff, solid prices ... (Original) Dokaj dobro založena živilska trgovina. Prijazno osebje, solidne cene...
Great prices, it's nice to have such selection
Chaos without someone controlling the number of people in the store, and nobody follows the directional arrows on the floor that are supposed to help social distancing, that being said they have any groceries you need at a good price, the cashiers are among the fastest of any grocery store I've been at, they still have plastic bags, and each cash has a double conveyer belt at the end so that they can move customers through the line faster. The store and staff are fantastic, shame that the customers are unorganized and chaotic.
Good prices. Clean
I always get my items there
Food Basics has some pretty good deals.But I especially like that they have alot of there bulk meats.so with that being said I give them a 4star
I love the International section.
Great customer service and happy smiling faces everywhere I go! The prices aren't too bad, compared to Freshco, and I find the milk can be cheaper at other stores. Otherwise, I like scoring good deals here and they also have delicious cheesecake for sale, right near where you first walk in.
Very good
Went to self check and the lady there didn't look like she wanted to be there. She didn't wipe anything down after people used it and just leaned by the exit and didn't look impressed with customers needing help
They sell beer til ten during the week.
Cashier was Beyond rude... Cashier 140 @ Store #100658 - SHE SHOULD BE FIRED
My favourite grocery store.
The day I went into the place it smelt as though I was in a garbage bin. I couldn't get out fast enough. I'm not sure if it was just a bad day for the store or if this was normal. I doubt I'll be going back in there anytime soon.
Hard to push a shopping cart, that's if you can find one in the store.
Is okay
Great sales!
good accessible location, came to know today that they do not price match :(
Store was a bit messy and shelves seemed to be poorly stocked. Produce was looking pretty spoiled as well.
Good..Thanks
They don't have all the items the other locations do, however their staff are super friendly!
Always overcrowded. Shelves could be stocked better. Staff I’ve encountered aren’t very helpful. I think they could do more to prevent the spread of COVID (I never saw anyone sanitize carts) and hand sanitizer was poorly located. Self check-outs are fussy and don’t have enough space to hold average to larger shopping loads.
Cheap grocery. Clean store.
Good prices
My husband shops here all the time and loves the place Good selection of food like fress fruits and vegetables Meats Steaks chicken fish pork etc etc Good prices
I got robbed at knife point for all my groceries while the employees that were around at the time did nothing at all
Lots of price changes. Whoa. I think they were stocking shelves and moving stuff in the store, but wow, the shelves for somethings were bare or scant. Pleasant staff though!! That is always a win in my books!
Best place to buy groceries
Good selection of foods. Found their prices have really gone up.Meat prices way to high. Could have more cashiers on, staff is polite & friendly,helpful.
It is always a clean store with helpful staff. I am a happy regular customer. Convenient location.
Best cheap grocery store to shop
Good prices and very friendly staff. Produce is sometime hit and miss sometimes but doesn't stop me from going. :)
The absolute best store in all of Orillia for safety and proper action through the covid crisis,this store should be given an award for their staff for all of their polite proper buisness like personable actions
Has some good deals. But can find the same brand items cheaper at No Frills at regular price. I always like the $10 bulk frozen section.
Good food prices. Just looks dirty. Needs a revamp
There is no deli to get fresh meat and cheese, which is slightly disappointing. There is also no prepared food available such as roasted chicken or others you might expect in a grocery store. Lastly, the meat selection is small and seems under-stocked whenever I go. Nonetheless, prices are great.
Rude employees. The only words the cashier said to me were the total price. Most fruit is on the verge of spoiled and they are often sold out of all sale items. Getting a raincheck is a hassle.
Always busy. But great deals.
I go here mainly for the vegan processed foods. But i love that they have a clearance rack for produce to.
Great place to buy groceries.
Lately fresh food prices are more exspensive here than other stores
Clean and good prices. Always quick through the cash as well.
Clean, easy to find what I was looking for and staff sticking shelves answered product questions kindly
Don't forget to put a quarter in your pocket for the carts! I do it everytime... …
Good food great price Clean and well stocked Friendly staff
Always has what I need. Store is well kept.
Store was nice but appalled with the lack of adherence to covid19 protocol by shoppers. Saw many with masks below their nose, social distancing not happening and total disregard to marked traffic flow. Won't be back until .... Never.
Has everything you need at a good price. People are friendly and it is organized
Always helpful and friendly staff. And fresh produce
Meh
Good deals. Helpful staff. Store manager mike is a fool
Good Prices
Always great shopping @ Food Basics ... Has fair prices and really like the fresh produce
Good deals on seasional fruits n vegetables.
Good deals and overall good prices if you are looking to do all your shopping in one spot.
I love Food Basics, I always shop there.
It's a grocery store that's close to my house that is reasonably clean. That's about all of the good things I can say about it. They have serious problems keeping items in stock and the quality of their produce is very low. I have purchased fruit that seemed OK until I got it home only to find it was moldy, and their grapes always seem to have an off taste.
I find that their produce does not last very long after you buy it. Even when you keep fruit in the fridge it rots very fast. Also they had a sale on chickens last week and the bird was all bone and very little meat.
Always friendly. Selection is usually pretty good.
Staff is good. Store always appears dirty and run down. Look up into the milk bunker at the back , gross mold . Went today and one freezer was not working , all the frozen waffles and stuff were not frozen anymore , sure they will refreeze and be sold lol. Shelves stocked pretty well . Sometimes there are sketchy lurkers outside bumming money and stuff. That's Midland's fault.
Its not a bad grocery store i find that if there is something you need from their flyer you should be there first thing
We always go here for big grocery runs!
It is pretty busy in there at the moment but it is still well stocked. Found what I was looking for.
Staff is friendly, when its busy this is one of the few stores that open all of its tills
I would of rated it at 5 stars but some of their employees need a major attitude adjustment.
Pleasant staff! Always gave advertised items in stock, even on the last day of the sale.
Cheap, but limited selection. Produce is usually not as fresh as I'd like.
prices are better than zehrs or wallmart. .meat is reasonably priced compared to other stores.
A typical Food Basics, a bit crowded.
Fun factoid...canned zucchini flower...second ingredient...yotatada salt...check it out..100%, no doubt YOTATADA SALT...
Good service & economical place.
About as good as a discount grocery store gets.
Service was quick and friendly. This place did not seem any different than other Food Basics stores I've been in.
Fair prices..
Great prices compare to Walmart, less crowded. Good size with nice variety. Not crowded and (less covid) infected area if campared to Gta grocery stores. Good deals on sale items, apples 67cents and much more. Rexall and Dollarama in same plaza.
fresh food . nice staff
Great store and good deals!
I want to say that my review is not a reflection on the store persay but that I am posting in hope that a solution can be found and I WILL edit this review once I receive a response. I love shopping at Food Basics but I have to say that I had a very upsetting experience yesterday. This store clearly indicates how to traverse the store with arrows on the floor. I was shopping and was near the end of an aisle when a young man entered the aisle from the wrong direction. I politely pointed out the arrows on the floor to him and he said..."oh! I thought this was only a rule at Sobeys". He then went on to say..."I want to go that way". I exited the aisle in the wrong direction to avoid contact and continued my shopping. I was in another aisle when I had someone (yes, the same young man) walk up close behind me and reach past me to grab something from the shelf. He then looked at me and said...Are you good? Are you gonna be ok? I am an older woman shopping on my own and to be subjected to this behavior was very upsetting :( This happened at approximately 9:30 am. I think that it would be helpful if you had employees placed throughout the store to help in circumstances like this given the unique circumstances that are happening at this time. I did look for an employee but the only ones that I could see were at the checkouts. I almost left my cart full of groceries and was going to leave the store until I saw this young man at the checkout and thought that I was better off avoiding him. Again, I have no problem at all with your services but given the circumstances that we are dealing with in this pandemic that there should be some sort of protection for your patrons. Thank you for your attention to this matter.
cluttered aisles with staff and no cashiers were available .
It's food basics lol. Nice enough store... Clean
Nice store good prices
Usually do my shopping here once or twice a month. Really good staff and great clean placr
Good grocery place always has good produce.
great prices and efficient tellers
Friendly people
i love the milk here
Convenience
It is a grocery store, it is not something spectacular, you go in buy what you need and go home to start cooking.
Clean!
Good place for most things will not be buying meats from there again
Poor selection, fruit / vegetable quality is lacking, store is unappealing. Price is right, but it shows why..
I work there. And we have some of the best prices going. Not too mention the friendly staff.
Stopped in to pickup a few items. I was surprised, the store was recently renovated. It was very clean, the vegetables, produce and fruits were very well displayed. All of them looked fresh and delicious. The other areas of the store were similar, well stocked and organized. There is also a Time Hortons mini location in the store to grab a coffee for your shopping trip. Parking is a breeze and there are plenty of spots. If I am in the area, I will be back.
Best value in North Bay for groceries, great sales, well managed, cashiers are incredible , friendly and helpful. No on-site bakery, but breads and desserts avail.
Friendly cashiers and a good international food section.
(Translated) Everything is there (Original) Alles da
Had a wicked deal on Pop
Great to visit this store in Port Colborne, we found out all we need it..
Good items and price.
Good Stuff
Food basics is one of our go to grocery stores!
Very easy place to shop! Great looking produce. Great variety of most items. ????????
It has great prices and selection for a local store. The quality of fresh food is the same as No Frills, a little higher than Walmart.
Very busy on saturday but very friendly staff
Nice people. Good prices.
Need better produce. The fruits and veggies are always poor quality
They move product around a lot so it is difficult to memorize. Good hours open late and the staff are usually friendly. Produce at the Welland location is never as good as the Port Colborne location. Not sure why.
Love food basics in Port Colborne. The only place I can find crumpets!
Was ok
The store is large, bright, very clean and the staff is friendly, not to busy. A shopping cart is mandatory to enter the store. The individual at the entry door was monitoring peoples entry and was making people comply. I asked why. They said it was because they wanted to keep a count on individuals in the store.(COVID19 restricton only allows so many to enter). I just needed coffee and didn't want to touch a cart even if it had just been cleaned. I left and went elsewhere. I did go back the following week and was given a cart.....stay safe.
It's got an excellent selection and awesome prices
I've been shopping there for last 2 years I enjoyed my experiences but my last 4 trips although the shopping was good I've tried without success to avoid this one rude cashier I shop early to avoid crowds and seem to get stuck with this bitter cashier. Anyway today was my last time I will take my 300 a week grocery budget elsewhere
Nothing to write home about, it’s a grocery store, didn’t exceed any expectations but also didn’t fail to meet any. But like I said, it’s a grocery store so I didn’t walk in with any expectations, not like it’s a whole foods or anything. It was nice and clean, and had a really nice bathroom.
Good selection. But wouldn't buy gift cards here again as only half of the ones I bought last year for Christmas were not activated despite me paying for them.
I will not be grocery shopping on Mondays as the shelves are not refilled and the meat section is practically empty.
Love food basics over walmart but staff could be less miserable.
Great visit store clean any tidy, found the things we we looking for. Friendly service
Vary clean store all around. Staff knowledgeable curtious and helpful. 4.9 stars I have given.
Inexpensive. Basic Food and Toiletries. Following Safety Procedures, is a safe positive experience. Will shop there again.
Awesome.Awesome deals near end of week.the pharmacy is
In and out fast. No hassle about not being able to ware a mask.
Great variety of products, great prices.
The staff is friendly, and the meat section is good for a variety.
No line up very easy to shop during these times .
Good deals.
Lots of great specials each week
I like that
Best gorcery place with the cool staff everything you find it here
Grreat prices and clean and organized well.
Doesnt have much choice for baby food..
Shopping here
Good selection of products at decent prices, helpfull staff, clean place to shop.
Just another cheaper grocery store, some of the things I was looking for wasn't in stock, bananas specifically were incredibly small, I did find however several good deals on things that would normally cost more, like powerade, canned goods and bread.
Recently renovated. Bigger store.
Great store
Some prices are good - friendly staff for the most part sometimes you'll get a cashier with a bad attitude.
organisation skills are up to par and offer covid 19 vaccine at the pharmacy very convient love this place
Nice spot
Best of the discount grocery stores. Great selection if items
Very good deals.
The upgrade looks great but the stock is still always picked over.
Cheap prices but clean. Might have to wait longer then some to checkout when busy but the rock bottom prices make up for it imo. Produce can be hit and miss but mainly good if quantities are abundant.. Summer the best time of course.
Nice spot
Good prices, good produce, limited quantities. Run out quickly.
(Translated) Very good prices (Original) Muy buenos precios
Well managed and has good inventory
Deliciousness at a good price.
It's a great shop and has great staff
Always able to get what I need at a price I like.
Great sevice
I had no problems with my experience at the store everything went well.
Didn't have the pre-shredded cheese I wanted, but other than that, it was fine.
pretty good variety
Staff is always friendly. The produce and product selection is pretty good. Best pricing we've found in town for shopping.
Affordable price
Why does the cheapest grocery store have the best produce? Nobody knows
Always good service ppl who work there are awsome
Very clean and organized! Great prices :)
They've got everything you could need except for Ben & Jerry's ice cream.
Too busy with not enough tellers but otherwise it's a very good store
Good
Good Verity and prices are very low
It's rather ugly.
Decent grocery store, usually have a good amount of sales going on. Meat selection isn't the best.
Prices are good
Favorite place to grocery shop by far!
Still on top of Covid-19 practices Always well stocked
They have changed the date on meat products and add a discount sticker. Old and bad meat causes sickness no matter what you paid for it!! Danger danger
I don't review a lot of grocery stores but I'll give it a shot. This is probably my most frequented grocery store as of late. Seems to be a solid store and well run. Decent sales. Would be nice to have a larger meat section. But I can't complain. Staff is always friendly, but I've noticed them fear anti maskers. I did notice a man in there blatantly ignoring regulations with a mask dangling from an ear and staff just walked by them saying nothing. Crazy times.
I prefer the Jameson Parkway location. The staff are super friendly, the store is well laid out. They do an excellent job with all the covid19 safety protocols.
Store appears dingy and in need of a makeover. Aisles are cramped and the staging of pallets in aisles doesn't help. However, wait at cash is never very long and advertised items seem to be usually in stock. Good for a quick trip.
Its a good place to shop
Free parking lot, sometimes you find fresh vegetables & fruits, but the prices should be reasonable not like superstore. They should work more on customer service satisfaction & staff should wear clean clothes because this is a store reputation. Thx
There is a cute looking blonde who works here, he seemed nice, too bad covid is a thing.. didn't get a chance to ask him for his number.. if anyone knows who I'm talking about let them know I asked. uωu
Good prices. Most cashiers friendly. No harrassment at door. Bag your own groceries.
If you want to save a few bucks one week, shopping here can do that for your wallet. Get what you need, still sanitizing at the door which is great!
A positive experience. Fast.
good
Never have anything left when on special!!! When There twice still nothing
Good variety and caters well to ethnic food and world cuisine. No price matching but they keep prices competitive enough it's not a big deal.
Good prices and decent selection
Better after its renovation, but still not as clean as other stores.
Always buy groceries here. Leave with more groceries less money spent :)
Price are bit higher than no frill's but are reasonably ok.
Rude people at the receiving dock.
Had a good experience
Great prices and friendly staff. Tends to be very cold in the store.
It was one of my go-to grocery stores when I lived in Cambridge. Nothing beats picking a halal hot rotisserie chicken if you are not in the mood to cook.
I find the staff very friendly and respectful. Prices are great as well
Lots of advertised items out of stock first thing in the morning !
Although the weekly sales can be great, many of the regular priced products are over priced
It's ok
Good selection
Exactly what you're looking for and good prices and good selection of produce!!????????
Not bad. Cheap prices. A little dirty.
Don't even need a receipt to exchange items. Price is much better then other stores
This is my go to place for almost everything I need as far as groceries go.
Great prices and the cashiers are the nicest here
Pretty basic.
Great prices
Grocery
Standard food basics standard covid precautions. Not the best inventory at this time.
Always deals here and good quality meat & vegetables
A steady, busy super market. Always line ups at checkout.
Great place to shop
Get in and get out, dodge spoiled product where possible.
Why is there never enough cashiers scheduled at this place? Especially when there's a storm coming.....I don't get it
Better deals than No Frills and they sell alcohol
Good prices
They had great prices
My favorite go to grocery store, Cheap, fresh foods! Love it
Huge choice of products
Very affordable.
Lots of parking, great place to grab a few things quickly and offers good value
Because i love ketching the sale before they runs out.
Food is cheap. Shelves are always stocked. Store is clean and tidy.
Meat choice is mostly pork. The usual fruit and veggies, small international section. Limited selection but I guess that’s why it’s called “food basic” and price is good. They should have a separate lotto section not shared with the grocery lineup. I seen people drop there grocery and walk out having to wait for people to cash out or buy lotto tix. So annoying
Good value for your money.
This is the main store I go to for my groceries every week. Great prices and food
Best grocery chain in Kitchener! Lowest prices and high quality fruits and vegetables. Alot better than Sobeys!
Always shop there, great deals
(Translated) Good prices are acceptable (Original) جيد واسعاره مقبولا
I have mixed feelings on green nofrillls. They never ha e enough cashiers on and some of the debit machines intermitently dont work. But they always stock the best random stuff. And you run into everyone there so it's always a fun trip.
As someone who's used to Metro I found the layout confusing at first. However, this grocer offers a good variety of fresh and pre-packaged foods.
Store is clean, fast & efficient good prices.
Good
Good prices, good parking, reasonably well laid out interior.
Produce was not nice
Good variety of groceries at cheaper prices
Has good sales
really great selections low cost
The Food Basics in Blenheim is big, very clean and has a pharmacy.
Basic grocery store. It's got good deals, clean and quick service. (Usually) Sometimes people ask for change. Barton street store.
Needs to have checkout lines and organization reviewed. At least 2 people"gave up" waiting to pay out
Fast moving line outside, but once inside there was quite a bit of people shopping. So I quickly grabbed the items I went there for and got out as quickly as possible.
Good selection and their produce is pretty decent.
Food basics is part of a very large grocers' franchise. Food basics has a large parking lot and plenty of carts for customers to use to collect groceries. They have a good number of cash out machines and recently added a small self-serve area. Staff is very friendly and ready to assist with customers requests. On the down-side, Food Basics floor plan could be better especially around the cash areas especially after putting in the self-serve. 1. The place isn't the cleanest environment, but stocks a very impressive collection of groceries. In fact, Food Basics carries some food items that I can't find in one of the many food stores around Chatham. 2. Although the staff is very functional, there has to be a shortage because I always have to hunt for someone to help me and there seems to not be enough staff on the tills. ....
The staff are friendly and joke with you- and everyone knows to a professional level where everything is.
(Translated) Aome (Original) Awezome
Well laid out. Reasonable prices. Very friendly cashier.
Good
Great store before Covid. I had to go in with my 3 kids (oldest is 8). All 4 of us needed to take a cart so they could track how many people were in the store? Needless to say, my kids left their carts throughout þhe store. It appears many others did the same thing. This now turns into a dangerous situation if there were a reason to evacuate. You'd be tripping over carts left everywhere, trying to get put. Just terrible.
Food basics is a really nice store! Has a huge ethnic selection. Only problem is a times it can get very packed with people especially in the evening! But otherwise, great selections and great and cheap values
Very clean and organized...prices are very good in comparison to other stores.
ignorant cashier. prices good.
You can get the food stuff of any region of the world here.
Good
You can find awesome deals on stuff, if look for the best deals
Good selection and prices
Huge store with good options. Staff is friendly.
A local convenience store with everything you might need
The veggies are not that much great
The coolers are always warm and the freezers aren't freezing. A lot of frozen product is squishy and thawed. The floors are a disaster and the shopping carts don't push together because they are not all the same size. Rarely are baskets available because they don't bring the used baskets from the registers to the entrance. Good selection of hot sauces in the ethnic department.
Messy
Great prices, friendly staff
Always great value here.
Great store! Your regular Food Basics.
Sub par prices and produce is not very good.
Awesome staff!!
Prices are great, many choices for other races as well (taking about Asians). Can be similar to a fresco experience I would say in a place like Pembroke.
I've been brought up to shop at Food Basics. Once I grew older I could see why. Not everything is cheap but they're pretty comparable to that of even Costco when it comes to certain things. Freshest produce though from a reliable source that had worked in most grocery stores. You can taste the difference in their farm grown products & like everyone cares the most about, pricing isn't something many complain about here and typically is packed on the weekends, Saturday especially.
Has alot of good prices for groceries
Clean
Good selection of food but lacking some
This Food Badics parking is bad store is dirty and the cashiers are slow! Not the best place for shopping!
Decent prices
It is what it is. It's got all of the basics. Good place for staples. You'll need to head somewhere else for any specialty grocery items.
Great sunflowers a great price
Great Prices!
Love shopping here! Has everything I need at fantastic prices!
Nice clean store
Good place for grocery shopping, wide variety of products and produce, they often have good 9ffers on selected items. The staff there are so friendly, and with the current situation you can see how they care about their customers and employees, shopping carts are sanitized, self checkout stations are sanitized after each customer. Great overall shopping experience.
Best selection of international food in Sarnia. Great for trying something new. Love this place.
More busy than I like. Decent price.
Very clean
The location of this grocery store is probably the best feature. Its hard to leave and enter the parking lot. Ita a small grocery store and the selection is small but lrices are good. Have to wait in the at the cashier for a long time to pay and leave. Aisles are narrow
The produce section is well stocked. Many foreign foods. Generally good prices.
pretty good
They definitely need more cashiers on. It's always too long of a wait.
Quite happy here get everything in one stop, other food basics stores don't carry some items. I like the staff
Worst store ever, they sell expired food that’s is years old. I would give it a zero star if possible.
Specials are good, but no price matching
Great place plus the new upgrade I’m of the building is nice and well organized
Same as TSC... they're still transitioning to be the stor we need... so be patient
They gave great deals there I always buy from there But i get my meats from elsewhere :(
Very good
Good for grocery has some of Asian food and also good deals
Can't get shortest way.
The service is hit and miss. Being my local grocery store I go here often, sometimes the service and produce selection is great other time there is poor selection of fresh produce. Be sure to check dates on your food, as they often have items past or very near best before.
My favorite grocery store in town. Great deals and fast checkouts.
Awesome store
Basically food. Shady cart drop off with debris blown inbut great store
Cashier was quick and friendly...good store!
Lots of good sales. Lots on the shelves
Good place to shop for necessities, and they have a student discount day on Tuesdays.
The store vis alwaiys clean and well stocked. There's no pharmacy. It's food basics the fresh items are top grade!! They often have sales to help out and notice match!
Cashier wasn't wearing a mask when asked about it she said she didn't have to
Clean and different kind of food
I haven't been to this store in a long time. Totally renovated and looks nice but I had a hard time trying to find stuff. Great sales though
A mediocre grocery store with poor produce and a decent mix. the staff are great.
The management needs to treat the cashiers with respect! There's bullying by the head cashier and favoritism, very unprofessional
Obviously very clean and fresh since it just opened but I purchased some sausage there and checked the expiry date when I got home and it was expired before they even opened the store. I did return it with no hassle.
Great store, always fresh food. The only complaint I have is that the washroom is scary dirty and really not usable. The employees are helpful.
Pretty good Food Basics. Good organic produce selection. Fairly wide isles.
My favorite grocery store. Nice staff. Good quality produce. Good prices.
Metro and foodbasics used to be one of my favourites in town. But because of the cashiers at there, I'm not very eager to go back there again. The one cashier at foodbasics was extremely rude towards us. And they don't price match. Also their store brand tortilla alwats gets mouldy even many days before BB date. I stopped buying Selection tortillas. Otherwise they have good produces.
Affordable groceries and good deals. Decent for frozen food, no deli or cheese section.
Great selection and brands of same item making for competitive prices. Also a more modern store that has a smaller size beer section, but decent variety.
Lots of great deals
Best grocery store in the immediate area.
Fun place for grocery shopping, can't beat their prices, cheaper than No Frills. The only complaint is their meat selection.
Amazing place for daily grossery
It's usually got great deals on food. The produce is not that great. Good deal on pre-cooked chickens.
Very average food basics
Excellent ..good protocols..
Not a bad store, just don't go looking for fresh vegetables or quality meat's
Good place if your looking for sales.
Nice and spacious place. Their foods are really fresh. Keep it up guys.
Fresh food
Seems well priced good deals must watch fresh produce when they have it shelves have been empty on occasion.
They phoned me when my friend was done shopping, so I knew when Togo and pick her up.
One of my favorite grocery stores. Their sales are great and the selection is really good considering they are a lower cost grocery store. The lines can get a little bit long but I imagine that would have to do with staffing levels. By keeping staffing levels a little bit lower the savings get passed on to the customers
Starting to look really good in there the vegetable section looks way better with the stand-up shelves
We go there every week.really good prices
Good food. Great prices.
Could be cleaner but we'll stocked great prices.
Pretty good for a food basic. I can say its the BEST food basic I have ever visited. Clean and produce was fresh. Decent prices!
If you can handle the stress of packing your own groceries without holding up the line then this is a great place with consistently low prices.
My fave grocery store because the prices are awesome! The cashiers are always nice. Thwir produce and bakery section are pretty awesome.
Always have gd deals
It's a super market where we can get food at discounted price
Food basics is always a cheaper option for getting groceries. Although, when it comes to picking up produce, I find it is better to go at the beginning of each flyer week. It's slim pickings when I go at the end of the flyer week.
Super.
New and clean unlike the other two in Windsor. Staff here are always nice too
Meh
fare prices and good service
Busy! But worth the wait!
Great store like the new hours for thurs and fri
A medium size supermarket that seems to cater to diverse cultural groups. Food selections are good. One may need to look in different sections to find desired items, for example, Canadian sardines are found in a canned food isle while …
Handy location, but always run out of stock. Fresh produce isn't so fresh either so check your apples. Not a lot more to say, it's groceries.
Don't shop here often but staff have always been awsome and they always have what I'm looking for but they don't have point system to earn lol ????
This store did not have any markings in store for covid19 on floors for traffic flow people going every witch way very hard to keep 6 meters apart
Very friendly staff. Had me download the app to save $3.00 off my cheddar bacon burgers ???? ????
Fantastic store. Always clean. They clean the build every customer. Fresh produce. Friendly staff. Best prices and sales. They even carry some specialty items from other countries.
Prices were great, customer service was terrible. Only 2 tills open while 12 people waited in line for 10+ minutes. When someone asked if the exspress lane could open, a worker said "nope." and just walked away. As we were exiting the parking lot, a delivery truck blocked the entire exit, forcing us to back up and drive around to the another store's parking lot to exit. Super disorganized, will not be returning to shop there again.
Pricey food...good quality...super fast cashiers...great job ladies!!!
Excellent produce, except for the shriveled zucchini. Lots of choice throughout the store. Best Food Basics around.
Its a pretty solid budget grocery store, the fact they have some local products in store too is nice. (Shaws , Los Chicas)
It is also a good place for shopping of daily commodity items. Very neat and clean with good space for movement.
Good quality food with best price...
As a basic good
Great shopping with a Tim's just as you're heading out the door. Grab groceries & a coffee in one stop!
I shop here every week and I like how everything is laid out. I had a bad experience one time but they qwre happy to resolve it. Great customer service and products are always there for you.
should have a sign saying that they are half open. never seen more than 2 cashier's working. not worth my money.
very responsible price friendly prices
This morning I buy some groceries. The cashier lady in the very line scan very thing then she immediately take the costumer behind me without charging me. She says I need to get out off store very rudely. And the costumer also move forward. I asked my receipt if I got charged but she was not able to give it to me. I do not know what is went wrong. I was sure that I didn’t pay for my groceries cuz I never used my card. I had to go back to different cashier to pay my groceries. But the cashier next to her start over again then I arrived my work late. Very bad costumer service I ever seen before. It is my first time I experience this .
Lots of basic food item at good prices.
Good variety of ethnic products.
Good prices
Prices are good but selection is so so.
Horrible service workers talking about workers and complaining and wanting to go home not a nice environment. Not friendly at all.
Layout is horrible, staff block access to products while stocking, didn't give me a receipt, sale items not easy to find...my home location of Food Basics is infinitely superior
It has food and it's basic.
Close to home for me so it’s quick and saves me money. Compared to having to go to sobeys, whose prices are a bit higher. During the summer it gets very busy between 4-close, because of all the migrant workers coming in to get supplies for their next week or month.. So, this store is very prepared for this, good job keep it up! ????
Great store, good hours ++ food
Good selection of international food. Sometimes messy and unorganized
Fair price
Great store very well stocked & fair prices.
Good prices clean aisles
Variety of food stuff
Always great selections to choose from, great competitive pricing, super helpful and friendly staff everytime i shop there. Perfect if you're shopping on a tight budget because they always have amazing pricing on all their items, especially in the frozen meats. Ive never had an issue when shopping here, great service and selection, and even better savings!
Staff not friendly. No help at all. Missing lots of stuff.
Always clean and very friendly staff
Bravo!
New store, maybe the sparse shoppers should have been a clue. Meat department looked as though it hadn't been stocked since Saturday. More than 2/3 empty! No selection...1 or 2 pkg of what few cuts they did have. I was a fairly consistent Metro shopper in Toronto, this offshoot is more than disappointing. First and last visit unless something changes!
Super Great Staff and Service
The check out clerk was friendly
Really good prices!!! And a mini Christmas tree beautiful:)
Stock availability is good, reasonable price. Paid trolley carts is the only down side.
Always .
Still pretty quick at the registers
Quick, fast, courteous service.
The prices are very good and you get quality food for purchase!
Prices cant be beat for the most part. In overall its a win. For certain specialty foods you might go elsewhere tho. Its a given.
Good produce, clean store. Always less people on Sunday mornings! Great deals!
Liked it
My regular grocery store. Friendly staff, clean, and great prices.
Great prices
Good pricing and deals always
Clean store with a good layout. Lots of selection and decent prices. Also one of the few stores that takes Visa in the area
Discounts are amazing
Best deals in a small town, very friendly staff.
Prices, location
Great deals have been on all week, you should keep the kool aid jammers price locked down forever
The store is always clean and the staff are exceptionally helpful.
Good food
Prices are clearly marked. Service is great. Staff very friendly. Quick check out
Some of the best prices in town.
Only place I've ever been to that allows other customers to pick on customers with service dogs.... Outrageous and disgusting
Neat and clean store. You can also find indian spices too..
Shopping is not my favourite thing to do, but when the cupboards and fridge are empty my go to place is Food Basics, it's a smaller grocery store, products are easy to find so I can get in and get out in a short period of time. Food Basics has a great selection of vegetables, fruits, dairy, meats and much more. Service is good, the staff and cashiers are friendly, the store is always clean.
No Deli department
Was once a nice grocery store, but now it has gone down on service
Decent prices and friendly staff. Sadly produce quality has gone down over the years
Great place to shop! Good deals and good product!
Unlike ZEHRs, this is much smaller so I can finish shopping much more quickly. (Prices are more reasonable but less selection in terms of brands.) Some items are not located logically but after a few times shopping here, I have figured it out. And when I ask a staff person, they always know how to find it. I hate grocery shopping but when I must do it, this is the store I will go to ... unless we need something that only Zehrs carries, like ACE bread.
Not bad overall
Orillia Food Basics is always clean with courteous staff.
Good prices, product & helpful staff. The problem: there isn't enough staff and rarely enough checkouts open.
I love the friendly staff, big variety of stuff and great prices!
Little pricey but within walking distance of my house,very convenient....,
Have what's on sale. Tills go quick, most cashiers are sincerely friendly. Good lunch treats but lots with palm oil which is destroying our monkey homes.
Lots of cheap prices - brand selection is somewhat limited in certain departments though.
They fixed it up considerably there. It's now a lot nicer and the food quality in the fresh fruits and vegetables seems to have increased a bit!
Food basics the best grocery store in town if your want good deals. Always has what you need at prices the public can afford. There weekly deals with a store that provides you with everything you need. The staff is always glad to help and the cashiers are always friendly and great to do buisness with. There fast scanners making your purchase fast and effective.The store is always clean and the store is always stocked up . Its also in a great location makeing it i think one of the best grocery stores we got. Shout out to all the employees at this location.
Very clean and well stocked it was alittle hard to find some things as the store has changed but it's st a great store
Carries everything I will ever need. Friendly staff that knows where things are.
Good cheap food!
Surprisingly good variety for a discount grocery store; you can find octopus, okra, peanut drink, and tons of cool stuff. Their produce and meat sections are also pretty darn good, speaking as a former butcher.
Store was clean and well lit. Cashier was rude and unfriendly. Take the good with the bad as there were some pretty good deals to be had.
Lots of vegetable and fruit selection. Ok service. Not.employees fault, lack staffing. I would go back however.
Good times always nice to go the mall
The best supermarket in the country. I really appreciate the opportunity they give us to have the current flyer and also check the next week's flyer as well.
The produce is fresh and prices are reasonable too.
Store is well stocked, very clean, and very friendly staff
Good selection, affordable, friendly staff
Cheep but messy
Good prices.
Most of the times the shelves are not filled
Àlways good produce and prices
Good
Some places are a little bit cheaper, but the service is very good and generally didn't lose much time at the cash even a Thursday or Friday evening.
Its standard as youd expect. But what knocks it down a bit is the way they categorize the store. Theres 2 locations for frozen food, and 2 different locations for chips/crackers. Just strange. Hard to find stuff.
Cashiers for food should not be dealing with lotto tickets.there should be a separate person for that. I think more handling of other things besides food gives chances of spreading unwelcome germs that are not cleaned befor then touching food that goes into my mouth. I wont shop there again.besides the person had lots of tickets to process and i waited around 5 min for her ticket purchace after her winning tickets
Standard
Good selection of food. produce and meats mostly fresh
Always good deals reasonable prices
Always I like it
It was clean and very happy service. But did not have my hot sausage that my son love to have. Thanks for being there and stay safe all of you.
Prices are great but be careful when buying anything. They always have expired or rotten items.
Friendly service and always busy so replenishing stock continuous. Great prices and value for your money. Laura us fabulous, give that young lady a raise, sweet
They are the only low end grocery store that won't price match for some reason. I'm sure they'd have more customers if they did
Bring back Funyons!!!
Nice clean grocery store . With friendly and helpful staff
Is good
This food basics is well kept , clean and no clutter in isles. Good deals on fresh and frozen foods. Staff very polite. Lots of handicap parking and regular parking.
The real deal groceries to try and good prices.
Great place for deals but very messy
I am a regular customer for Food Basics at Highland .Everyday at least once I will go and shop but I was really disappointed by the service that has been given by one of the staffs in the 1-16 items line.(07/18/2019,12:57 PM ,Casher 161)The way she was treating customer is disgusting.I could say that she can not deserve to be in a customer service.She don’t want to listen and understand, She was using the phrase “I don’t care”. If she doesn’t care for customers who will care?
Produce is "Meh" & I would never buy my meat from there. Just don't trust it ????
Always shop here. Love it
The produce and prices are perfect. Always just what I'm looking for in food. They have the best prices in town, and the building is very clean. BUT SOME of the new staff are never helpful, they all hate their lives, and they never professional. The older staff are always friendly and kind, hire more of them.
Always in Stock
Good prices on anything but meat, nice fruit and veg, never find food that has passed the best before.
Usually clean, decent produce
Good variety.
Vast store. Some good deals.
A typical Food Basics - lower cost but fine. After many visits, I still find ~75% of the time I have to hunt around the store to find a basket. Rarely are there any at the door.
This store is very well maintained - clean, well stocked shelves, pleasant staff.
I am not the shopper however we saved money and the had all we needed.
Excellent and clean store. The staff are nice and knowledgeable. Excellent selection at good prices. Self check out is quick and easy to use.
Good place to grocery shop. Just no rewards.
The prices are good, but the selection and display of them is not. I find this store to be quite disorganized.
Very good ????
I use this store exclusively to shop for the "Breakfast Club" at my granddaughter's school. The staff are by far the best in the city. Fruit is always fresh and Food Basics stocks everything I need to provide healthy breakfasts for over 200 kids per week at reasonable prices.
Great little place to get the regular things. Very few specialty item, bu that's expected. They now have the pre-cooked chickens!
Ok grocery store. Have good cheap balk stuff if your in to that. Meat way over priced for quality of cut. They also don't sell 500g packs of bacon. Only the rip off 375 packs for the 500g prices
Good prices
Great deals
Groceries
I love this place I go shopping there every day because it has everything
Always shop here. Love the layout. Sometimes they are missing items (AROY-D coconut milk seems to always be out of stock).
Good shopping
I shop here often. One if the cleanest Food Basics stores in the city in my opinion.
It was not too bad busy but not too busy
Quick, basic shopping experience. They do a great job dealing with the whole process.
Cashier was pleasant and was checked through quickly often out of sale items
Dirty store
Fresh produce. Clean store. Mostly friendly employees.
Lots of varieties of food types for different ethnic folks. Much more than other big box stores in Sarnia
Sometimes good deals. Sometimes expensive. Welland one is ALWAYS busy when I am there. 95% of the time.
Over all fair pricing. Has the best selection or world foods in Chatham
I like Food Basic very much. Prices of goods are very reasonable compare to other grocery stores.
Just your typical discount grocery store where the prices are very competitive. I never buy meat here because it doesn't look the best but the produce, dairy and other packaged goods are a real value
Fast service just before closing
Store serems to always let their frozen products defrost (maybe during delivery) and refreeze, then sell the product knowing this happend. Not the first time either
Okay ... produce is often sub-par ... floors tend to be rather dirty
Good selection of international foods, not a great place to buy meat
Meets expectations! Cashier was fast and friendly
Great
Vent tunnels for life
Found all the salw items we were looking for.
I used to get my groceries here
I'm a Welland guy...find them quite unfriendly compared
Great selection and also carries beer and wine
It's good basics. I don't buy meat from here. But everything else is cheap and good.
Great staff. Lots of different food options.
Like Going To Food Basic In Chatham Ontario.. To Buy My Groceries . ????????
Visited around 6pm on a Sunday, some shelves were bare.
Good with deals
Good service. Prices are great
Found everything l was looking for except Johnsonville breakfast sausage, this is the second time they have been advertised and they didn't have them. I am very disappointed with their advertising.
They have awesome sales
Supermarket with a big parking lot!
Would be better if they price matched and carry more quantity on some items.
The place is small and hard to find things
They've really expanded and improved not only the look of the store but the selection of ethnic and international foods! Also I really like the wall of nice meat, cheese and salads.
Not my normal store that I shop at. I do NOT like the layout of this store.
Very personable staff and pleasant to deal with. Highly recommended.
Contrary to other recent reviews we found that the pricing was really high at this location especially on meats. The chicken breasts (package of 5) had watery residue flooding the styrofoam packaging, kind of gross to be honest. We will likely stick to Costco when shopping Orillia for groceries.
Great deals and friendly staff.
Staff was fantastic, star was really clean, but the customers that's a different story. Too many of them not following the rules bumping into you pushing squeezing up against you to get through the aisle and rushing around. Nobody knows how to follow safety protocols on this pandemic. I'm putting us all at risk. Thank you to the workers for trying your best to keep everyone safe
They offer everything you need to make lovely meals and have great prices
The place is cleaner than it was a few years ago. No primo ketchup though.....
Food Basics has good, fresh produce competitively priced, Omega eggs that aren't free range and $6/12, and reasonably priced 10% cream. They also have Herdez salsa, a Mexican brand, along with other Mexican products. My girls love using the smaller kids' carts and once took the larger cart that looks like a car, with steering wheels for the kids. The great part is it keeps them contained and entertained!
They're rearranging the store (milk is in a bunker back left btw) The selection is still awesome and the international aisles (all 3) are incredible. Friendly cashiers too.
Good place for groceries at good prices, store is clean and cashiers are usually quick
Great prices I'll go back
The produce sucks....rotten produce mixed in with the good stuff. Dirty. Better prices than the competition.
Best prices for groceries period!!!
Always clean, nice veggies, gritty is so good and fresh. Friendly helpful staff
Okay prices for canned goods. Short on produce.
Good
Need to get more cashiers when it gets backed up.
I can always find fresh food at good prices here
Great Prices and sales
Well stocked and has reasonable prices.
It's close clean with great bargains.
Moved from Alberta and I was happy to finally find Mama noodles, my favorite, after looking for months elsewhere. Great veggie section as well.
I am old enough to remember when the University Mall was actually a Mall .. with Zellers on the East end and Miracle Mart on the West. Through the years the mall has become a plaza for shopping but the grocery store has remained. Over the years it was a Miracle Mart, A&P, Metro and now Food Basics. Food Basics is a good lower priced store. The quality and variety isnt basic at all and for marketing I'd suggest they change their name.
Getting renovated but still open during the work thats being done
Lady at self checkout is very helpful
Friendly and helpful staff.
I really like this location. I shop early with my young son and it's always quiet, clean and organized. No lines. Not stressful. Self checkout takes cash and the prices are great. Its smaller but easy to get around. Staff is great.
The prices are reasonable here.
Clean store. Friendly helpful staff
Competitive price, with lots of options and occasional discounts…. A good place for grocery
Its convenient because it has a washroom
Nice groceries store
Food Basics is my favorite grocery store because I can find lots of products from Asia. It's pretty good. I feel like Food Basics is much more care about diversity. It's small store, but it's give you satisfied products.
No sale items left
Clean and bright with comfortably spaced aisles. As a 'value supermarket' I find their prices higher than the competition. Wait for the sales.
Great value, lots of selection, nice & clean store. ????
Fresh,fast in n out,had what I needed,good sales
This place has surprisingly good produce. There is a kid working there every night who I always see chatting with people who look like they are on hard times. The whole time he's working hard to get his job done. Seems like a real good kid. Kid, if you're reading this, keep it up. The world needs more people like you!
Fresh vegetables
Nice selection of goods clean and well organized
Always busy but I like it here
always had a great selection, nice produce, cheaper than elsewhere
I used to shop here for my meat and produce . Given the lower price I thought it was worth it... After buying chicken that was one month old - and finding out that Food Basics printed a new label and stuck it over the original label, I will not step foot in this store ever again! The chicken stunk up my fridge so bad! I will not be buying ANYTHING from this place ever again! They did reembursee me for the chicken, but it shouldn't have been on the shelf for consumption in the first place! Zehres and Metro have better produce anyways.
Nice place to shop with reasonable prices
Very good it has what i want and tje staff is good
Great store to shop at! Store is clean, great selection, and staff is very friendly.
Good grocery store to shop like lots of different meats and section of different sweets and pies/cakes
Store's layout is optimized and they have a decent meat section
Prices are fair.
You get what you pay for.
Fresh food, many of the indian stuff are also available. Competitive price.
Good place to shop for groceries.
It's clean but they have two prices on Pepsi products if it is on sale for $4.99 they charge $5.99 for Pepsi-0 that is still a Pepsi product but they still charge you regular price.
UPDATE: Still great store years later. Good prices but the store has an annoying habit of constant remodeling the past 2 years. Things get moved a lot and you end up having to go down each row anyway leading to traffic jams.
Noce store clean and fair.
Not just the basics. This store has specialty foods from around the world. Everything from snacks to hard to find ingredients. It also boasts a very large produce department with lots of variety. The meat department is very limited.
Nice shopping. I felt safe from covid and prices were good to.
Great location
One the better grocery stores in the area. Good produce and deals on meat. Check your flyer. A better choice than Zehrs.
Not price matching
Great grocery store for weekly bargains and very friendly , helpful staff
Awesome prices and good quality
I loved Food basics Cornwall! It has all what you need plus d'une extra items that i see for the first time compared to other food basics outlets in other cities. The prices are very competitive as usual and the cleanliness and staff friendliness is great as usual. Dear team, please keep the great work up, I love your work, cheers.
Quick, convenient great price
I travel across town to shop at this location!
They dont price match to all stores and set limits ????
Great produce, great prices. The store is clean and well organized. Although I still like this store for my grocery needs...I am a little disgusted and annoyed that not all staff are wearing a mask. I was in the store today and I saw at least 4 employees walking around stocking shelves and touching and breathing on produce. There is a pandemic, I don't care what you're issue is.Wear a mask, protect others. Makes me feel very unsafe to shop there.
Great selection of canned goods, not so much on the fresh side.
1 checkout , 9 people in line.
Store is under reno, which is no excuse for the deplorable merchandising and the filth. Will never return.
This store has everything that I need so I like it here
Friendly staff
Always courteous, good prices, lot's of choice.
Local grocery store in the area of the Fairview Mall which you can find ofF Lakestreet exit off the QEW.
Nicely remodeled, a good selection, and great prices.
Usually clean and organized
Good prices and decent quality food. No complaints. Even used the washroom and was okay with the facilities.
Good for local residents
Always great pricing and larger variety of items.
Condescending staff that blatantly treat you different if you look different and/or speak another language. Be wary of the fat, loud-mouthed woman that does the calls for checkout lanes....and basically the store's roster of loser burnouts as a whole. There are plenty of stores in Midland that offer better deals and actual manners and respect for all people.
Great basic grocery store. Reasonable prices
Good variety with too small portions and packaging for the average family.
One of the best grocery store in town. Prices are competitive and the food is fresh. Great quality and choice
This store is a constant disappointment. Their meat specials are never available. The excuse is that the meat special is not applicable to the Woodstock Store.. Go to the London location, is always the meat department's answer. I will never shop here again.
Good food collection at one door step...!!
Nice clean updated store. I prefer to shop here.
Better then fortinos if you want to save money.
Never had a bad experience. They always have what I need and the lines are usually shorter than at other stores
(Translated) very good (Original) جيد جدا
cheap and great products
Difficult to find items that are on sale in the flyer. Not only did they not show the sale price, they were also priced incorrectly at the checkout.
The place to go if you need food.
Nice grocery store. Very affordable and staff very friendly.
They are always good with prices and the store is always clean.
Affordable pricing!
Just another supermarket
Good value and decent produce.
Usually well stocked ! Friendly staff !
They always have what I'm looking for and at a great price
It's ok, it has what I need. Sometimes the fruits are not as fresh, but like any of these types of grocery stores, you need to go on a good day and then you'll be lucky.
Great prices to crowded though
Great staff and a good balance between price and quality.
Anytime I come here I have had a decent experience with finding the items that are needed in my home, sometimes it is hard to find someone to ask a question but when I do they always seem to be friendly! Which is nice to have! And the store is usually very clean!
A noticeable improvement since the renovations
I visit this store two or three times a week, it's a great store where you can find everything you need.
Good prices
Good prices
Clean and fast service
Wasn't too bad. Some good prices. A big store...
Cheap prices and a wide selection. What else do you need in grocery store?
Superb stuffs and low price
Go here for most of our grocery shopping needs. Excellent selection and it usually isn’t too crowded that you get overwhelmed. Well stocked and have items other local stores don’t carry.
Store is well arranged. Easy to find everything you are looking for. And the staff is amazing.
Came her last second to get food and they had good items but could be better
Friendly helpful staff. Good variety of products. Fresh food.
I love this place. Clean safe environment. Good prices. Helpful staff. Kawartha Ice Cream. Sahara Pita. Great veggies and other produce. I am from the US, but find myself shopping at FB quite a bit. Something about the Welland store is particularly inviting to me.
Lower priced grocery store.No bells and whistles.
Friendly
I like this store because I can save my money. This store is so clean and spacious for shopping.
Love this store. Good price for everything
Never stock enough advertised Sales items. Always sold out
Good place i get my groceries from here.
Workers are there to help you
Very kind staff.
They have my favourite meat substitutes
There is a wide variety of food
Cashiers are always nice
Great selection of everything we needed for the Coque au vin, except the wine ????Great chicken.
Be very careful when you are buying medicine or related products, I just got a box of 72 advil tablets which will expire in 30 days. Pay attention to the expiry date always as they will refuse to change the product even if you did not open it and still at the store!!!
Great prices on your grocery
It is what it is: a place to buy groceries at a no frills level
I shop here often, but today there seemed to be a lot of produce that didn't look fresh and meat that didn't look very appetizing. As well, several things I went to purchase were not in stock at all. Disappointed with this shopping trip.
This store is counter clockwise , so weird. I feel lost here sometimes.
Nice loved it
Crowded
Huge selection of grocery items and affordable
Was there this morning. Store is set up for success during COVID but my young cashier did not wipe anything down between people and charged me 2 bags when I asked for three then ran away for break or lunch before giving me the bags and before I was done bagging my groceries. Not sure I will go back anytime soon.
Good place for good deal
Price of their chicken
Could be cleaner. Overall a good store though
Very nice store, hope they keep it up
Nice grocery store here in town. Fairly clean, easy access to boxes to pack your groceries up when you leave. Good variety of foods, local and international. Good deals from time to time. The aisles are a little narrow and you can end up "training" (being stuck behind several other people/carts) even with moderate foot traffic; there's not much room to get around. This store has done some renos recently that have improved the store. My favorite part is the self checkouts. They are very nice!
This store used to be cheap, but the prices have increased, & the service has decreased. Hopefully they turn it around & get back to the way this store was. I don't know what happened (besides the sale of the franchise to the Metro chain. I have discontinued my patronage until I see some change.
Good for groceries.
Cheap clean store Nice staff great selection of fruits and v veggies
Good bakery and lunch meat selections. They do not price match though.
Not the best. Not the worst. Sometimes they have good sales
Good prices less frills than more expensive grocery stores, but has all the basics plus a pharmacy section. Great for basics on a budget.
Best grocery store in Orillia at the moment
I got a bag of Wassabi peas.. They broke my tooth! 2 months past thier best before date! They keep putting me off thinking I'll go away
Basically, they sell food. Not much else. Their colour is green. The competition is yellow. They all price match, and charge extra for bags. Pretty basic.
Cheap prices but watch the fresh produce. Low grade and sizes.
Love the prices here and staff is great
Very clean. Good selection and prices.
Decent size store. Decent prices. Lots of selection. Air conditioned. Fast checkout . Updated . Good place to shop for every grocery buy . :)
I like shopping here good prices usually and the have alot of sales and specials
Excellent selection and service! Not just an occasional good service kind of place, always great service here!
Good store. Well stocked. 4 stars just because of poor customer service. Could be better. I visit regularly. You can find major Indian grocery stuffs here. Variety of basmati rices, Patna rice, Sella rice, lentils, beans and many peas varieties. Different flours are there mainly corn, rice and wheat. Overall good store, affordable price and customer service needs to be improved.
Great
Always good Deals for your Everyday Shopping Needs.
Always friendly and great prices
Very convenient location for me.
I shopped here last Saturday and it was chaos at the checkouts. No order to anything, people had no idea how to line up and line jumping was rampant. There were 5-7 different lines forming for 3 cashiers. It's a wonder more fights don't break out. I will stick with No Frills in Wallaceburg. They have a brilliant simple plan that treats all customers fairly. I won't be back to shop at Food Basics until management can figure it out...
Very friendly staff, organized and enough space to get around .
Nice food basics. Has good selection of food
It is what it is. Their prices are reasonable, and they're close by. If you're looking for class, go spend more money unnecessarily at Metro, but if you're struggling to pay all your bills AND afford groceries, then this is the right place to shop. It's slightly less sketchy than No Frills.
It’s a really affordable grocery store
The prices are usually pretty good. Sometimes they dont have enough of the items that are on sale though.
Very clean and the staff was polite and very helpful ????, the other grocery stores should follow in there cleaning skills and politeness
Good ethnic sections. Definitely best grocery store in Simcoe.
This is our main grocery store, due mostly to price. Good selection and quality of produce. They pretty much have everything.
Had what we wanted and fresh produce. Nice celary. Good selection of ethnic foods. Canned San Marzano tomatoes from Italy ????????.
Half decent prices, not very clean and staff is not super helpful
Nice place for sensibly priced grocery,. Produce is fresh due to high turnover.
Easily the best grocery store in the region. Also they have beer.
Lots of stuff squeezed into a small spot
Clean and well stocked. Friendly and knowledgeable staff.
Reasonable prices.
Affordable groceries store.
All your food basics
Yes the prices are cheaper at Food Basics and I can find the foreign foods that I like
Very good service
Lettuce were small and cost $2.97! Fries for great price but only 1 bag left. Two items purchased but waited 5 minutes in Express check out at 2 in the afternoon. ????
One cashier at busy near closing time. Lineup incredibly long and the wait is frustrating. The store is very dirty. Meats were discounted and thrown on top of one another..chicken.pork.beef..and appeared to be rotting.
The international section is pretty sweet. The veggitables look like they could use some watering but if you stick them in water when we get home they'll be fine. They have a one dollar rack its awesome! And the chips and candy is usually cheap. 1/4 or 1/5 they'll be a good price on something in that store.
Not a bad store but always seem to have less in stock than others in the area. Store seems a little older and less clean than the other grocery stores but still serves its purpose.
Grumpy salesclerks. Actually witnessed one of the clerk's arguing with a customer. So I left this review two years ago. I just left this store and I have to say that my feelings are the same. I asked one of the male clerks for an item I couldn't find. He not only corrected me, he was obviously annoyed at my asking and I found him condescending. What's with this store? Still grumpy and this before all the new covid steps implemented.
Always good service.
I felt this place as dirty almost empty and not at all fresh. I didn't expect such kind of groceries. They even doesn't carry proper baby food items as well.
Clean store with friendly staff..priced are good
Have improved store immensely over the past year......looking good, shelves are always stocked!
I went there last week and no cashier lane is open and just the self-serve.
Never enough cashiers on duty. Be prepared to wait min half hour in line only for the teller to put her next cashier sign up in front of you. So yoh move over to next cashier and she puts her sign up in front of you too. I left my full cart of groceries and went to Sobeys where I shall continue to do my shopping.
Clean and good deals
(Translated) very good (Original) جيد جدآ
Not bad.
For me its convenience and on a lot of merchandise its definitely cheaper but for produce or most produce it has to be close to expirery becuz it just does last very long e.g potatoes ( bagged ) For meats ld rather pay the same or less and buy from Pino's where u know its top quality and fresh
Great place, fair prices, friendly staff
You are on your on for the first time. Maybe you moved in with some friends. You all pool your money together and need to get as much food possible. No need to buy produce, it bad by when you go to use it weeks later. So you fill your cart with crap. But you fill it with a lot. Learn to buy real food like your parents did for you.
Its a grocery store
They are following the health guidelines and doing much more to keep customers safe.
Friendly staff. Good variety!
Not bad, just don't have enough friskies pate ???? cat food.
That's the best food store I ever found for the first time I entered I found everything I needed
Well organized and fast lanes
good prices today
I asked the cashier why she was not wearing a mask, she replied "I am exempt. God bless". I called management, and they said there was nothing they can do. I will boycott food basics until they repair their mask policy.
Basic food store.Often great prices
Friendly staff, wide selection and good prices.
All products...just a bit hard to find
Nice place best time to shop early not to many people
Curious and efficient staff. You do need to watch your prices and carefully check the packaged fruit for spoils.
Clean place good price
Great store with great prices and a very pleasant smaller town friendly ambiance. The store itself has the standard fair of products as other Food Basics do but the pleasant attitude of the staff sets it just a bit better in my opinion. Pricing is excellent.
cheaper grocery compared to Sobeys, Zehrs, etc. I particularly like their thinly chopped "fast fry" pork loin, which is easy to use and rarely seen at other places.
Love this store. Excellent staff and always has the specials they advertise.
Great goods and cheaper than another stores
Your Standard Food Basics
It's got food. But very dangerous area.
Great food and great prices as well.
No one was on the floor to help me find something so I had to stand in line with 1 item. Spoke to cashier and they directed me to department but it was sold out. Then he wouldnt let me back in line to pay for my 1 item. Terrible service. I will never buy anything from her again.
Clean, well organized
Good prices but a bit dirty.
Great prices!
Great deals and tons of parking and close to other shoppibg as well
Best and great prices
Neat, fresh and friendly
Good clean service helpful staff.
Great selection...good sales..fresh products
Always a good deal! Always super busy!
Love Food Basics, good selection of international food!
They carry the oat milk I prefer... Earth's Own. ????
Clean and good prices
Visited the store earlier this afternoon (Fri 4p). Did not have to wait long for a cashier and store had some good deals, as usual. Gives price breaks on single items, for instance strawberries 2 for $5, but I got a single packet for $2.50. Bought a delicious cooked chicken for $7.49 + tax. Aisles are somewhat narrow and cramped, but generally a good store. Cashier friendly and courteous. Used the washroom a few days ago and it seemed fairly clean.
The best in town for service and helping you
Love the competitive pricing
Competitive pricing and variety.
They have pretty good prices every week according to their flyer. Today I even found a better deal than their advertisement just due to inventory.
Simple, basic grocery store. Middling quality meat and produce. Mass produced baked goods. Staples are typically well priced, other items such as pop can be quite expensive.
Lots OK savings, pleasant staff members too.. Ready to help you.
Got everything I needed
It has what we needed.
Stocked shelves, quickly went through the store with no hassle. Don't like the fact you must use a giant cart so they can know the number of people in the store. I think that could have been done better.
Very nice place for shopping friendly staff
Kind of messy and the produce wasn't the best, a lot of it looked old and wilted. The rest of the store was okay.
Shelves, freezers, produce are always neatly stocked. Start very helpful and friendly. Their selection of ethnic foods is decent but could be better.
Best prices in town for groceries but not too quality. More for low budget shoppers.
Food basics is a great store very friendly staff and reasonable prices
Standard grocery store, does not carry hard to find products. Don't buy the store brand chicken. Has a rubber texture.
The staff is always super friendly, even when they are dealing with unruly shoppers. They keep the store clean and are very helpful when asked for help. I especially love the variety in their produce and international food depts. Prices are really reasonable as well.
Usually always good customer service just today i was treated very poorly by the employees
I am very pleased with their cleanliness, selection of international goods and produce lately. Check out lanes are fast and the cashiers are always so lovely. Way to go Hespeler Foof Basics!
Great prices
Always happy with this shop.i find the staff is helpful and friendly
The store is very clean, they are doing the protocols and the staff was very helpful
(Translated) The right place to shop (Original) …
Good value for your dollar
Meh ok prices beer 7days a week though
Fair prices but limited selection and quantities. As a single man feeding only himself, I save about 20.00 biweekly compared to the same items purchased at Zehrs/Loblaws or Metro. Update: The quantities are growing even more limited. If there's a sale going on for popular items, expect them to be gone by the evening. If only people could control their bulk buying. It's unlikely to happen, so it might be better to shop elsewhere with less sales for the sake of convenience.
I was really surprised by the quality of the products and the amazing selection of items that this location offers. A lot of international foods, including Polish/European items. Prices were also very reasonable. Evening was fresh and delicious. The staff was friendly as well. I will definitely visit again soon.
Good staff and friendly environment
I like food basics just today when i went to do my groceries they didnt have no bananas at all the shelf was empty lol.... but other than that i like food basics just would like to see some new food products to me it seems always the same …
Good prices and did work as cashier at East End location until staff played games that made me quit work in 2008-10
It was clean
Not everything in stock
Only place around Chatham where you can find something for Indians. Others I don't know actually.
The staff is always very friendly and keeps in good spirits in spite of the pandemic. Very helpful. I appreciate that they carry good quality multigrain bread from Spicer's and apart from that, there's the usual offering for staples, fruits and veggies. Only found fault with their flowers, which are usually wilted, but I suppose they don't have a great audience for them. So far, I have always found everything I needed.
They had what I needed. Usually dont shop here but it was in the area and just needed a handful of things. Ill stop in again if needed. Clean and friendly staff
Great store but understaffed had to walk around for 10 minutes before I could find the item I was looking for but overall a good store for a small town
Same price as everywhere in Ontario cf food basic stores.
Normally I'd only give a grocery store like this a 3 star (it's ok) but the guy outside who helps me with my weekly propane tank exchanges is so kind and helpful and he always makes my day. I believe his name's Brian. Thus the 4 stars.
good place for shopping on a budget
Very good
One star only because I had to use the public restroom and it was absolutely disgusting!! Don't think it had been properly cleaned in weeks, terrible! You sell food here????
It wasn't a in excellent
Do not sell alcohol after 6
Love Food Basics in our small town!! Prefer over Walmart most days!! Weekends may be busy because of everyone reshopping for the week but I would still go regardless. Staff are polite and courteous as well!! They dont have to talk but they do!! They will help you find things and can recommend on sales etc..Very clean and organized grocery store. Always have everything we need!!
(Translated) excellent (Original) Exelente
Your one stop shop for all things grocery.
Great place to shop and great customer service
better price ....better quality
Great prices, good produce
Super pricing compared to the surrounding market.
Great little store with lots of deals and very friendly staff to help you find what you are looking for.
Often have good sales and deals so I do most of my shopping here. This location is a bit cramped so when it’s busy it can be hard to get around the aisles. Staff have been helpful when needed, and getting checked out isn’t usually an issue.
Check outs are so slow at Food Basics
Great collection of fruits and veggies. And of course frozen sea food.
Low priced fresh food
Good prices most times. Need to watch. Specials are always the best. Nice store, nice staff. Tons of parking. This is a grocery store, not a grocery delivery store.
Great value here.
Good friendly staff, good quality stuff, good prices, big store
Clean space, plenty of items to choose from
Advertised specials are consistently unavailable, especially meat products. Produce quality is not constant. There is a broad selection of "international foods". Card terminals at some checkouts often stop working. Parking is good. There's an exit to a less busy street than Indian Rd. The corner Petro Canada gas station usually has gas priced at the low end of the Sarnia gas market.
lots of a good deals. its' always very busy and the aisles are very small so be prepared for lots' of stopping and waiting to get by.
Needs more meat variety
Great prices and helpful staff
Prices are affordable and often have great sales as well. Staff is always friendly and helpful. There are 5 self serve checkouts available at this location. Large parking lot and easily accessible.
Clean, covid conscious
Services the downtown core well.
Staff are great but store is dirty and poorley organized. Too many panhandlers directly in front of store. Accessible Parking is quite far from the entrance.
Food Basics always have the right price and lots of selection. I always go there first for my groceries and other stuff. Their prices are always reasonable.
Long time that I was not there was a great outing
Nothing out of the ordinary grocery store
vey ideal for home kitchen items, but a little pricey.
Well priced and quality of meat and produce OK. Could be more wheelchair friendly.
Alwsys get what I ho for
Very orginiazed, prices are decently fair
Have a good selection of stuff over there
I love that store it has reasonable prices
Grocery store where you can get items on competitive rates
Shelves were somewhat stocked and not very busy
There food there basically ????
Good prices.
Great selection and great prices
Cheaper prices, meat selection isn't to bad.
It was a great experience when we asked a clerk at the Midland, Ontario Food Basic store, if they had any Brownberry Stuffing, she quickly told us they certainly do & offered to retrieve some from the storage room out back then brought us several boxes. It was super because in our home town of Hamilton This stuffing is difficult to find. My family love this stuffing whenever we have Turkey at Thanksgiving, Christmas, New Year's as well as at Easter. We appreciate the extra time she spent assisting us today. Thank you again Mrs. Darlene McBeth.
Over all clean store selection of Salmon fillets was what l was there for ...they weren't as big as l was hoping for.
Could have fresher produce
Helpful staff.
With my last 2 visits, I had wasted more time compare to any other grocery stores due to the staff with lack of training to operate the cash register. She had to redo my whole cart because she did not know how to price check the item. 3 other staff were called to help, but none could fix the the problem, including Pete ,who claimed he was acting as the Manager. Rather vthan apologizing for wasting my time, he kept arguing and blaming me for asking the cashier to price check. I told him to stop blaming and leave, instead, he told me to leave. He did not care whether store lost the customer, as long as he was getting paid as an employee. No respect towards the customer or loyality for his employer. What a shame! On my other visit, customer service desk staff git very frustrated because I wanted my lottery tickets to replay. She made me wait until she would serve other customers. I called the Manager, Jeff, who apologized for her. The staff have no respect or value of the customer's time. Senior citizens like myself do not wish to spend more time than necessary due to COVID-19 Pandamic and also having to care for our disabled Son. Many customers have issues with the unfriendliness of staff at this stire in Welland, Ontario.
I love food-basics, good quality and cheap. This place was also big and big international aisle.
Not great but relatively inexpensive
What you would expect from a food basics. Found everything we needed.
Amazing store love shopping there
Great !
Great grocery store overall. Clean and well kept. Good selection with decent prices. Produce seems to be aged, but staff is friendly and helpful.
One of our favorite grocery stores
They always get price wrong but everything else is good
Went for a early morning shop. Nice and quiet, quick service, well-stocked, fair prices.
Seems if you go there after 6pm a lot of the shelves are empty of stock that probably isn't going to be refilled till after the store closes.
You sell lychee fruit thank you I couldn't find it for months and now I have 4 cans
Good value, wide selection
Good place and goodsale. Going every time i can, to do my grocery. ????????
One of the best store for pricing having a great variety of products and great location and the cashier are great service
Great place to get groceries and great deals and great customer service..????????
Chaotic and slow since installing self checkouts.
It has everything except alcohol.
Really surprised on he great deals ????
Good prices, hit and miss on produce
One of the older grocery stores with narrow isles. At times the check out lines are long.
Go here for weekly specials
Always a good place to shop
Friendly people. Organized decent layout.
Other than the wretched stench of raw sewage when you shop for groceries, this is an ok place when it's not busy.
Nice place for grocery shopping for daily items
Long line ups no matter what time of day.
Nice place to do your Grocery regularly. Staff is ver helpful. You can get everything thing in here. The store is always clean. I personally like the layout of the store.
It's a nice grocery store
Worst Food Basic I have ever been in. Never to return!
Very nice employees work there
Clean store. Very well stocked
Nice staff
Excellent selection and cleanliness for a food basics.
Much better quality produce than freshco. I didn't notice anything bad or rotten in here compared to freshco
Good variety and prices
Conveniqntly located and decent pricing....
Fair selection and prices, can be quite busy
Sometimes I feel like this particular Food Basics is Hamiltons Super Store lol Over years I have noticed a great distance in merchandise g, cleaning ness and …
Hate this place
Do not always have special items in stock. NEVER enough cashiers to keep the lines shorter. Should have a separate line for seniors / moms with babies. People who need extra time or very fussy babies(0-9 months). On the positive, I shop there all the time. I love the way the store is set up (except for the pharmacy). Store is too small for a pharmacy!!!! Several items were discontinued to make room for it. Fruits and veggies are wonderful!!!!! Bunkers are great for separating meat groups. I just love the store!!!! Just don't be in a hurry when you go in!! ???? Also, avoid the 10th, 3rd last day of the month (seniors pension day), & the last day of the month.
Everything I needed was easy to find! Great customer service!
Very clean and shelves well stocked! Even have cream soda!!
My favorite store prices are great and very good specials
Great prices, odd selection
Typical food basics, the staff make the store.
Always seems to be busy here. Good deals.
A very spacious and clean environment to buy your everything kitchen which means you get every food item you wanna cook ????????????
Good selection. Friendly staff :)
Always clean, nice location to shop at. Usually always have flyer special available too
Decent products - bad for limiting sales so sale items are often not in stock for long. Produce is overripe and often goes bad within a day or two
The fruit were actually nice and big and not full of bruises for a change! Great prices as always! Not friendly staff though, need to pick up the friendly matter a little but there there food basics!
Best place now. Prices very good. Nice please to go.
Good place to shop
Do not buy any "fresh" produce here. I mean, I get it...its located on Barton street. But...some of the people around here can tell the difference. And I find it completely ironic that the worst "fresh" produce is always directly under the …
Always some good deals With the 30 minutes drive.
Run out of sale items quickly. Store has good produce and prices, check out lanes are usually long.
This place always offers cheap prices for produce items. Well organized and shelves are fully stocked most of the times. Management is also good and happy to help you. Might be super busy during rush hours.
Good selection
Great store with awesome staff. Clean and well maintained during COVID. I do the shopping from time to time at this store.
Good place to go and check for deals, not always thr cheapest on everything though
Prices are good... Not very organized inside the store.. A lot of items are usually sold out and/or expired..
Good prices positive
Horrible
I have never felt more disrespected by customer service employees. The staff I spoke to had an arrogant tone in their voice and went out of their way to be blatantly rude.
Nice place.
Everytime theres something onsale they never have enough to last the sale. I will not be returning to this grocery store.
Good experience..
Very unpleasant experience here. We were checking out and the cashier didn't ask if we wanted bags (but she asked the people before and after us) and my boyfriend didn't remember to ask for any until I reminded him after he finished paying. I told to ask for bags as I left to walk around the conveyor belt where all the paid items come out. After a bit my bf joined me. She started throwing bags in the other conveyor belt so I thought he'd asked and she was giving it to us. I go to grab it and she starts yelling at us with the rudest tone that it wasn't ours and that we didnt ask for any and humiliated us in front of everyone.
Good store. Friendly staff.
First time at this Food Basics location as I am new to this area. The store was very clean, well organized, stocked and clear labels for the price. This store is following all COVID19 regulations.
What I need at the right price give it a go ...you cant go wrong
Best place
Store is always clean and organized. I always find what I need and more. Staff is usually friendly as well.
So convenient for home basics and food
Busy cashier was extremely polite and helpful. Always nice at this time of the year.
male staff are corrupt harassing girls in the store
They run out of stock a lot.
Good sales
They usually have whatever I'm looking for, but if I don't know where it is, chncesc are they don't either. Overall great selection, and there's really nothing to complain about. Usually at least half the registers are open at midday, and the express regisyer (1-8 items) is always open.
Worst experience with the one cashier, very rude,loud, and other staff was okay, but I would never go back there
Great store. Parking lot can get a little congested. There was alot of workers so if you needed to ask for help or direction there was somebody close. Inventory at the time wasn't well stalked but it could have been because of covid or maybe it was a day before they switched for the next week of sales but overall I really liked this store. Great prices.
Good quality, great price.
Great store for groceries they usually have some good deals and sales
A teller saw I was struggling a bit and finished packing my groceries. ????❤️
My experience at this location was good until it was time to check out. I went to the self checkout and scanned all my items and myself and another woman were completely ignored by the cashier that was supposed to be assisting the customers just walking around constantly taking her mask off on around other customers. Generally unacceptable service!
You get what you pay for. Expired food. Messy store. Long waits. Unavailable stock.
Unpleasant cashier, rude and unhelpful.
Busy
It's good and quiet
Visited this location for the first time a few weeks ago and was very impressed! Store is large and very clean - unlike the other location near downtown Galt. Staff are friendly and helpful.
A great place to get the bulk of your groceries but specialty items are not available here, hence the name "Food Basics" :)
Good grocery shopping location.
The most disorganized grocery store that I’ve ever been to. I couldn’t shop in here. The produce and organization was disappointing. I will make an effort to not shop here again. A change needs to be made.
Cheaper costs but still great products. I found everything I was looking for without problems except for quiche... Couldn't find that at all. Friendly staff mostly. One girl at the cash was very rude though, not to me but to another customer that I overheard.
The prices are great.
Not stocked enough for meats
Good prices
Nice prices
(Translated) Yes (Original) Ya
Stopped by Friday morning pleased to find there was a small line outside but we moved quickly. The store was well stocked and short or no line in the store.
Your average food basics, fresh good quality food with good customer service. I have never had any problems with this place and the food has never been expired when i am looking around. Slightly higher prices than a no frills but that is to be expected. Pretty good variety of fruits and vegetables as well
(Translated) Very ordinary (Original) Très ordinaire
I was waiting in line, socially distancing behind the one in front. Just as I was moving up the cashier put the sign up saying it’s closed go to the next one. She was out of there so fast I didn’t even see her. Then I saw her come back for her water bottle and I asked her why she didn’t wave me through. She said she didn’t see me, I could see that as she was really short and she was behind the post. So she opened the cash again and let me through with my groceries. Good service. They do need to have a better system for lining up for the cashes.
Worth the trip to get deals on multiple items when they have them.
Good place and good deals, love shopping here ????
Busy place, slow checkout, tight parking(I drive a Yaris,very small)
Good place great price
Same as no frills
Always a great place to grab some groceries.
Good bargain supermarket Annoying limited amount on specials
Decent prices and decent staff would recommend, how ever may not have everything you need and is sometimes lacking in stock
looks much better after they remodeled
It's a food basics. Based on my experience, the better of the 2 in Cornwall.
Too small, cramped, not enough cashiers, when aisles are full of people in line, makes shopping harder and less safe.
Love how kind most of the employees are. I can say ive only had 1 bad visit here
Good experience. Good selection!
Excellent prices. Well stocked.
This store great for pricing. Low prices on lots of everyday items. Clean and organized store.
Food is not expensive, just watch the dates
This place is amazing. I think about this store when i make love to my wife.
Good local store. Staff a bit rude to me at checkout but in general good deals here. If you need a quick top up during the week or a few items go here.
Pure cranberry juice (multiples on shelf) labelled at $7.49 rang up at $10.49 (same company, different product), but the cashier wouldn't sell it for $7.49. We determined that there was no correct label anywhere in sight, so somebody clearly did not do their job correctly. I'm poor and wasted a $3 bus ticket, as I was just trying to do an errand as a favour for someone. I experienced BAD customer service, and I'm not happy.
Great food selection and good deals. They have smaller isles but a better price and variety on import exotic goods than other places.
Great prices, polite staff usually eager to please
Great cashier!!
Good place and good prices
It’s food, it’s basic, what more can I say.
Seems like never enough cashiers, but adequate enough for a discount grocer
Best chain grocery store prices and sales
Nice store
Love shopping there. Always fresh
I like the selection of international food and have been coming here for years but lately there are never enough cashiers. They are trying to make everyone to use the self checkout. I'll be going to No Frills more often as they have enough cashiers on hand.
Close to work and they usually have some good deals
Some lady dropped a bottle of vodka on my head. It hurt but it tasted pretty good doe! And then my milk was SPOILED and very chunky, then I looked it in and realized it was actually ice cream they just reused. And then I tried to buy a sandwich but there wee llittle bits of dirt! So i fed it to my dog. He has cerebral palsey so he ate it.. But thats besides the point. Anyway its pretty good just don't order the egg salad sandwich!
Awesome prices
Great prices. Clean store. Lots of free carts and parking.
Worker. was very helpful i appreciate the service i got couldn't be better.
Decent prices
great place to pickup decent priced food
This store location is has good collection of items. Ideal location for family shopping.
On the right hand side of main door there's a space with clear NO SMOKING signs, on the ground there is a red line indicating no to smoke in the space (see pics) however, that is where nicotine dependant employees smoke, as you enter or exit the store, you cannot help inhaling some second hand smoke. I've called the store complaining NOTHING has been done. It seems the gentleman wearing a black shirt is a supervisor
Good prices clean.
Aisles are a bit close together but prices are good.
Variety of products at Good prices
It's a great place to shop
(Translated) I often find good specials (Original) je trouve souvent des bon speciaux
The cooler with the milk smells like someone had a dump in the cooler. I might have to take my milk back because the cartons smell like the cooler. The store is very dirty. I try to avoid shopping there.
Awesome
Of the two more affordable grocery options in Port Colborne, Food Basics has better produce. The organic options are slim, as are the fresh herbs. The lines at the cash always move quickly and are rarely blocking the aisle. Extra pleased with this location because, unlike its main competitor in town, provides sanitary wipes at the entrance for cleaning your cart.
Great selection
Best noodz in town
Needs more room
Good prices on most foods, excellent selection of ethnic food.
Needed food
It the only place where you can get the best deal
I like it but not enough cashier,s you have to wait in line
I went on a Sunday night. Everything was picked over and it looked very messy. I went for two thing and they didn't have either of them. The bakery area and meat department is small.
nice
Best steak looks awesome can't wait to buy some teeth and take my first bite haha
an alright place to shop at
We were standing in line for 5 minutes with little child, when we started to put our stuff near checkout cashier refused to serve us, as he is "closed". He didn't tell anything before. We mentioned that we already started to put our stuff near check out - he didn't care. We told that this is bad customer service and he can at least check out us before he will close. He didn't care again. This guy is Abbdolah - jung guy with curvy hairs. Btw last time when he served me he was unwelcoming and not friendly as well.
II Totally appreciate aisle 8 with the cariibbean treats..thank you for a well stocked Jamaican section, truly appreciate access to a little taste of home that has fresh goods and good variety of offerings even excelsior crackers lol. I would love to see greater variety in ground coffee options. Thank you Team Fairview!!
Clean, friendly.
Avoid like the plague. Mandatory mask laws in effect but still letting everyone in without masks. One way lanes but never enforced, shoppers allowed to abandon their carts smack dab in the middle of the isles. Suffice to say, despite this being the closest grocery store to me, and despite the fact I have been shopping here for years happily, I will now walk to a different grocery store from now on, or until the management of this store smartens up.
This store is cleaner then others. Very good store and prices.
Good service and selection and convenient location for the north end as there aren't many grocery stores around the area
Reasonably fast
Huge store, great selection, service and prices
Pretty good selection. Produce is a little hit or miss in terms of quality/freshness and their meat is too expensive compared to other options near by. Sometimes good deals and specials on other items. All in all kind of average place to shop for groceries.
Basic, but that's in the name. Inexpensive groceries in a convenient location.
Found what I was looking for
Decent service, lines aren't that bad
Good prices, the staff awesome
Great service friendly staff
Great prices for people on low budget
I love this place for grocery. I found this place a bit cheaper compared to the other grocery.
Always a long wait time. They need more cashiers. Also the fruit and vegetables are never really the best. I wouldn't recommend going here for fresh fruits.
On Barton And Mary Sy in Hamilton Ontario Camafa
The best time to shop around is in the mornings.
Tellers are nice, polite. Store clean and organised.
Always good deals
Starting to prefer it over No Frills. Better selection
Friendly staff here ,working with safety proacalls ... Clean store .. Great sales .. Great prices
I shop here for the deals and they normally have the things I want including the lactose free milk and yogurt. They normally have the cheapest produce of the places I go and a lot of it is pretty good. Tons of parking and well lit. Not the …
One of my favourite grocery stores for ethnic foods. Great sale prices
Cofortable and friendly. Well stocked and clean
Just the Basics . No Frills.. Little Dingy and empty spots not filled
Great deals and service
Very Poorly Manged Store! They advertise sales on food that they don't even have and often never get just to get people in! Tuesday May 25th (after the long weekend) the workers were complaining they were understaffed and couldn't keep up! …
It's very good for me
Always clean and very friendly staff!!
Great sales prices
Great selection of international foods
Great place to shop.always great prices
Nearby great selection great prices can't go wrong
Great store! The manager Craig is an awesome guy! Super patient and great customer service.
Decent prices and deals for some items of interest and or needs.
Not a bad location, way better than highland rd. Not a very good Asian selection compared to my old Lackner store. Never enough cashiers thought.
Cheaper than many other
I love this grocery store love there prices and there selection.
Affordable place to shop for groceries.
Excellent prices, good selection, good service, friendly staff.
Prices are higher every week , no need for it , I don't work their so I am not going to do my own checkout ,
Nice door got to know your prices
Chatham
Smaller than other locations but still a great store.
I had the misfortune of encountering a cashier named Wayne during my visit to Food Basics last week. I had a few items in my hands as I got into his line after seeing that his light was on. Approximately 30 seconds after getting in line, he threw a "closed" sign onto the conveyor belt and rudely said he was closed. After a long day at work, I did not have the energy to argue, so I started to move to a different line. Another customer waiting to check out remarked that I should not have been kicked out of that line. After moving to the express line, it took me at least 10 minutes to check out with 5 items. Wayne needs to be retrained in proper customer service.
Many varieties and very good prices , lots of offer to. I recommend downloading the app to keep up with the latest they have to offer. The cashiers are nice and helpful. Its truly one of my favourite spots.
Competitor to Walmart when it comes to produce, meat, frozen foods, and other basic needs in Pembroke. Like the produce section. Fresh and well stocked. The water spray keeps greens really fresh. Competitive prices, although it pays to keep an eye on Walmart prices...
Clean and organized. They don't price match so I don't go often.
Sh
It was p good ????????
Super nice kid stocking aisles while there. Said he was from Scugog area. Very helpful. Great prices... Good selection
Your typical food basics.
Great selection and great prices. Vegetables are fresh and clean.
Awesome shopping!!
Nice clean
They're out of items very often. I switched to Shoppers for certain things. Staff is nice, but sometimes obviously over-worked.
It's alright for a food basics. Not the best kept in comparison to others but it's in a convenient location. I'll go here if I need a thing or two and I'm in the area but won't go out of my way to come here. Affordable prices and a reasonable selection.
I like that I can always get into the store fast and out fast. I've never waited more then 3 minutes to check out.
Another wonderful last minute shopping experience. A stocked, Pleasant, industrious staff
My teller was so accommodating and friendly. Thank you for assisting with the self teller.????
Didn't have Wilies Chilli Sauce
This Grocery store has all the basics, hense the name. I often buy fresh produce from here and it's always been delicious. There's no frills about the place. I wish they opened a touch earlier so I could grab something on my way to work instead of spending more at Sobey's.
Better price then metro; frotinos, lablaws, zaher and other supper market.
Cheaper than alot of grocery stores. Good produce.
Picked the wrong day to shop. Lol. Shelves were empty in places.
Very dissatisfied with this store, I was in yesterday (January 16,2018) and saw the Mio Sport Artic Grape on for 2/$6.00 but when I got to the cash it rung in at 4.27 or 4.29, cashier called and they told her the price was 4.27 or 4.29. showed them the picture I took for the tag (attached below) but it was rudely implied I had taken the picture before that day < when I had taken it 5 min before. had to go show them the tag on the showcase (she removed the tag with the lesser price), and even then, they wouldn’t honor their listed price for 2/$6, manage to get 1 free but was asked to pay full price for the others (when everywhere else in town Mio are on for $3.48, freshmart (Astorville has them for $3) Be careful shopping here, they definitely aren’t there to please the customer, will not be shopping here again.
Great prices, and a wonderful friendly staff who is always willing to help the customers.
Cheap grocery but not the best you can get in KW
The store is well lit, well organized and usually well stocked. There prices are fair and there checkouts are reasonably fast and efficient. Just make sure that when you shop there that you remember to take your own grocery bags with you as they do charge for bags.
Clean, safe, no fuss grocery shopping. A great selection of everything.
The quality of the fresh food isn't always the best and the building as a whole isn't the cleanest but the prices are fair
It has all the basics at great prices. Some shelves were a bit bare but several employees were working hard restocking.
Great prices, good variety, good service, but the quality isn't number one . Some items are very surprising in cost and quality but you have to look. if you are looking to save on groceries this is definitely the place to go.
Cashier. Was very nice when I discovered a whole in the bag of sugar I was purchasing. She even thanked me for letting her know that it was all over the floor and promptly cleaned it up.
Good prices love the roasted cooked chickens
Need to have more cash out lanes open on Saturday morning when the store is busiest.
Great prices!!!!
Better show up early if you want the BBQ Style roasted chicken... It goes quickly
Amazing place
Nicest food basics I've ever been to. Well organized and tidy
Competitive prices but a bit helter skelter organization of products - not all stores flow well
Nice selection of pasta, Italian tomatoes, cheese and local produce when in season!
Good
Shelves needed restocking.
Slow at the cash outs. Staff are nice. Prices are ok the weekly deals are good.
Great store.
Expensive unless you shop by the deals
Very new, clean and nicely laid out. Only popped in for a few things and they were easy to find.
Good produce
Very Clean and more room to shop
Clean and good deals..best display of veggie meat and vegan items which are ways on sale
Like food basic usally there fruit and vegetables are nice when you cant get to market and general affordable
I just had the best experience here. A guy named Chris helped me find stuff that had been sold out off the shelf. He ran to the back three times for me with a smile on his face. Not where I was expecting to get great customer service but it made my day. A lot of good sales on too!
Convenient and very reasonable
This place is soo much better than FreshCO.
Great weekly specials. Very friendly staff. Good selection of international foods.
Good deals. Always have what I want in stock.
Actually surprised today ..very nice/ fresh looking selection of produce .also it's about time they gotten rid of those bins in the lanes
Good
I don't shop here that often but when I do they have good sales. Store is usually clean and organized and they have friendly staff
I was surprised that about half the people in the store were not wearing a mask as well as keeping the appropriate distance the cashier was very pleasant and efficient
Great and friendly atmosphere. Lots of weekly sales. We'll stocked.
Always the lowest prices. Friendly helpful staff
Cashier could have smiled liked she liked her job. Lots of product available.
They have a good international grocery section.
Staff are very friendly. Store is neat and organized. Currently undergoing renovations and store will be much bigger when done.
Good variety and quality food nicely arranged. Fair price frozen Indian vegetables available
Very nice since renovations, the self checkout is a great addition and it keeps lines shorter.
Sold out lots things and small selection surprisingly
Produce is reasonably priced and fresh sales are very good staff is helpful and friendly store is well-organized
Everything was as expected. Fresh and good prices.
Not too busy, polite staff
We were able to buy the product we needed.
I tried to shop at this location this morning ( Monday December 28 ) was crowded no social distancing , no staff to be found. Just walked out , was uncomfortable to shop. Went to food basics at Laurel wood was much better .
Very fast efficient Cashiers
Always has great specials and prices. One of our favorite stores for grocery shopping as well as a pharmacy.
Good place to get inexpensive products. Do not recommend getting your deli meats here
not so great
Love this place helpful and nice staff, well stocked
Nice store. Had all the on sale items I wanted. Enough cashiers that I did not have to wait
Good choices
Prices are good however, so many things are literally rotting in produce.... dried out mini carrots, asparagus that was mushy, peppers with mould, soft garlic bulbs. Tofu pkg open and dripped over other pkgs I could go on about today, unfortunately.I usually have a great experience here, but today was not. Let me say though my cashier was awesome!
Fast friendly service
Overall a good grocery store. Reasonable prices and great sales. Unfortunately they are always short-staffed, resulting in long line ups and empty shelves.
Again, the line at the cashier was 15 deep. This seems to be a recurring problem that baffles management. Brenda, the head cashier finally opened and took people from the end of the line …
Busy store. Generally well stocked. Staff always busy restocking shelves and they rarely leave any mess when they are done.
Awesome selection, up to date with everything and very professional
A few good deals on convenience foids today if you bought 4 or 5 of the item, but other items seemed more costly. Milk, creamer, eggs, bread, etc.
Not to busy and good prices
Friendly service
well i never coment but I was in the meat section I saw meat on sale so I was looking I saw that there was 1 that was black and rotten so I started looking I found more I showed the guy that was packing he says it expires tomorrow so I said but it rotten he said it's on sale
Clean,organized and fairly well stocked. Wasn't impressed with the young lady cashier. Attitude told me she really didn't want to be there or just doesn't like people. Almost all stores don't require you to put 18 kilogram boxes of litter on conveyors as I don't think it's healthy for the mechanism. What if I were an elderly, frail individual who could struggle to lift to the weight to the height required. I'm sure the hand held could reach. I think she just didn't want to move from her spot. How do you say; "CUSTOMER SERVICE" Food Basics?
Fruits are fresh and taste great the place itself looks good only issue i have meats way to expensive
Good sales, my go to grocery store.
Good prices!
Great very clean and easy to move around in the store . Produce is fresh .
Great service
great prices with knowlegable staff
I'm not a frequent shopper at Food Basics, however I have to admit that my experience today was appreciated by a simple selfless gesture. A cashier attendant by the name of Joanne assisted cashing me out. In the midst of me setting my groceries on the the conveyor a bag of samosas opened and made a mess. Though I grabbed everything and handed it off to Joanne, so that she can show he management team. She politely asked if I would like to grab another bag of samosas. I quickly hopped on the chance and made the best of it. When I got back my groceries were all bagged and ready for me to pay. She didn't have to, but she did. I offered her a tip, and she politely refused. Stating that it's not allowed, whether or not it's true I didn't argue. As thankful as she was, I was even more thankful. After a long day, her small gesture of kindness was very much appreciated. If the management team would be as so kind to buy Joanne a coffee, tea, or hot chocolate? That would be amazing! Not because she bagged groceries, but because she didn't have, yet she did. Thank you Joanne!
Great prices and selection. Well organised...enough cashiers...good parking
Store is nice and clean staff is very friendly. I was very impressed
Good prices , clean , neat and easy to shop . Aisles are wide . Good selection of merchandise.
Neat and tidy all flyer items in stock. Helpful staff will definitely be back.
(Translated) Dirty rude unhelpful stack (Original) Dirty rude unhelpful stakk
Dark
Nice clean stocked store.
I just dont like going here. No particular reason. Just not a fan. There's better stores out there
LOVE IT
Great service, good prices and well stocked shelves.
Good place
Good selection. Helpful staff and service.
This is a great place if you conpair prices as youll find it the cheapist on most items.
not a bad store at all, staff are always nice to me
It was very good resonable prices.
Probably my favorite place for cheap prices and good standard groceries
There's pretty girls that work there
This store and it's staff and management has done a great job during the pandemic. Very customer friendly. A pleasure to shop at. Well done!
Good store. Staff is friendly. Overall good.
Love the new set up for the store!!
Good affordable groceries
Excellent. Staff very courteous.
Great place, great prices.
Good place to shop
Today was my second visit since they opened. The selection and freshness is pretty good. I saw good customer service and they had some good sales. Whole chickens and eggs were a super good price.
Awesome store. Deals galore. And beer and wine too. Ample parking. Hwy 11 & 12 makes easy access.
Your typical Food Basis. In terms of sales, you have to get there in the morning because by afternoon it's all gone and doesn't come in again until after the sale. The "Express" line up is an absolute joke. Once again cashier allowed someone with a full cart of groceries to go through while the rest of us with 1 or 2 items stood and waited 15 mins for this person to check out and bag her groceries. Lineup was into produce section and caused a line up outside to get into store because of this one person. Why have "express" if you're not going to enforce 1-16 items?
Rarely has enough stock to accommodate the sales flyer. The store manager is not very helpful or friendly. I will only give business to them on items that are priced in my favor (Good deals and sales only). Regular food items will be purchased at No Frills.
Quick visit grabbed a few things and got out.
Great prices, always fresh produce and meat. Clean and tighty store
Big savings ????
Cheaper prices allot if the time. Bonus you can also get your beer, wine and ciders.
Lots of stock. Employees were helpful and friendly. Customers were mostly observing social distancing guides...always the few ignorant/rude people who ignore the rules.
Need better designs in shoes and better materials. Your shoes looks like from wallmart store and to much money for very poor quality.
Good place good quality food
Great service
Never shopped here before, pleasantly surprised, nice clean displays, easy to find. Good meat prices, fresh veggies. Good displays on ordinary items, great baked goods. Very good prices, I was very surprised when I compared with other stores.
Great selection and prices
It was truly a spectacular experience to visit there i got lot of things that i desperately need moreover because i am a new comer here in canada so i had certain difficulties but i can neglect them .so i can conclude that it is a perfect place to attain household things .i will visit there again
This store is more expensive than FreshCo.
Great deals always
Close to home, line up moves quickly. Great special's.
Needs a cleaning
(Translated) Vlean (Original) Vlean
They were out of manyiyems
A little crowded. And nobody pays attention to the arrows. Great selection of produce.
Horrible store does price match
Over all it's a nice place to shop, it open late for my convenience. Have diffrent food choices from different cultures. Which is nice. The prices are comparable with other stores. Check out is usually fast.
Not many customers, so service was quick and service was excellent.
The staff at the store are always very friendly, unfortunately the quality of the products seems to be on a steady decline. Produce does not last long, we have, on multiple occasions had to give the employees meat out of the fridge that was …
This was the perfect place to pick up some groceries to bring back to my hostel.
Awesome service! As usual
It's a grocery store. What can I say...
Not great quality...
I shop here regularly prices are good but standing in line at check out is nuts need more cashiers
Shipped here for years before moving away from the area. Staff are great, produce is pretty good as well.
Love this grocery store! Always has decent sales! The staff are great as well! It's also nice and clean!
(Translated) It is a simple mart of the right size for shopping. It’s a bit unfortunate that the fresh foods are sometimes not crispy. (Original) 간단하게 장보기 딱 좋은 규모의 마트입니다. 신선식품들이 가끔 싱싱하지 않을 때가 있어서 조금 아쉽습니다
Too cold... & perfume on customer.. set up for asthma attack????
Meat is never a very good quality almost looks grey everytime im there .BUT CUSTOMER SERVICE IS GREAT
Don't like the store since the renovation. Many products I buy regularly, are nowhere to be found.
Great deals
The layout doesn't make sense. Since the installation of the self checks cashiers are backed way up.
No different than any other grocery store
Have to wait and see
Great place to find a good deal. Avoid it on Friday evenings as that is an extremely busy time for them.
Good small town service. Has what you need.
Busy place. I try to visit during off peak hours. They often don't stock enough on sale items.
Good prices, good products
Well stocked even though they were busy.
Each time I shop here, I am able to get my list done. The staff is always helpful and friendly. The shelves are well stocked.
Out of alot of fresh items that started on sale this week :(
It has ok stocking levels and is clean enough.
They have most basic necessities and free parking
I wish the produce was better for what they charge
(Translated) I love it (Original) Me encanta
Always love this store because they carry different products from independent sources. Great prices too.
Line up out the door
Fast, friendly, helpful... Like ????
Line ups are ALWAYS rediculously long with only about 2-3 cash open at a time. Produce is usually aweful looking.
Inexpensive not a big selection of meat today
Decent place to shop! One of the produce guys (tall, wears a hat) knows his stuff, and always provides great customer service!
Great pricing on meat and other items
It's the usual Food Basics. Prices are usually good, but I find their shelves with the advertised specials are often empty by late afternoon of the first day of the sale. Usually good to go there a few days later. The store is clean. Lots of parking.
Great deals on produce.
Great prices lots of good deals love the store !
Eleven of us in line....1 register. Stop being cheap. 5 empty registers
Good price not the best selection
Great Grocery store in the north end/central neighbourhood. Reasonable prices and great staff
Prices are good
Good place to shop friendly people and good service and prices
I like to shop at food Basic.they have great prices and the price are reasonable..Glad to have them there ...
All the specials were actually in stock however as usual the shelves were some what bare.
Lots of specials. Good deals.
The staff are very friendly and helpful. The outside grocery cart attendant helped me load a heavy box into my Jeep last Friday... Just like the old days.
Great service!
only go here if you want to buy things other then fruits, vegetables and meat.
Fair prices, would be better if they offered price match.
Great place to shop
Very clean and friendly staff.
Found a couple of sales there.
Produce not the greatest very very very rude people that work there. Steer clear of food basics highland road kitchener !!!!!!!!!
Good prices
Great deals and fresh fruit and vegetables. Easy to find items.
Good place to shop, good prices, easy to navigate. Good entertainment as well, most of the shoppers are future cast members of the tv show "The Undatables".........not joking!
Excellent grocery store. Affordable prices, clean, well stocked.
I have going to this place for months ... the cashiers are so friendly and helpful.
Love Food Basics,I'm very comfortable there they treat me like family and it's the only grocery store I shop at.
Staff are friendly and helpful.
It was really crowded today
Has a wide variety of ethnic food that can not be found elsewhere in Cornwall. Be extra careful though to check freshness and best before dates. You may also need to search around for some items because they don't always show up where one would expect them.
Prices are good ... sadly lacks organic selections ... no organic proteins other than frozen chicken at times
Lots of choices, Clean & Friendly staff.
Everyone is so helpful and pleasant and the prices are the best I've seen in this area.
Nice place to get your grocerys
Sexy food
Produce very fresh, fast checkouts, easy to get around store!
My go-to grocery store in town; product variety is pretty good, and unfailingly have always had a good experience with staff.
One of the cleaner/fresher fruit Food Basics.
Stupid! Doesn't understand Express Cashier Rules FAST LANE
Good deals, but their fruit and vegetables don't last. Also I find the store dirty. I get my vegs and fruits from local or superstore now.
One of the best stocked food shopping store with everything looked fresh
Overall decent selection and not super expensive like some grocery stores r..decent hours and helpfull staff always very friendly and eager to assist u in finding what ur looking for.i recommend their blade steaks .
Food Basics has good quality food and prices
good sales fresh foods
Above average selection, below average pricing.
Favorite store.. good prices.
Update: I have noticed that they have put an end to masklessness and are actively working to clean carts and keep a limit on people indoors. I also appreciate that much of their veggies are not all wrapped in plastic like other stores so I have raised the number of stars. Today in a 10 minute span I saw 4 people without masks on. The managers are such cowards not to set a clear policy and instead expect staff and customers to police. Just emboldens these people and makes us not want to shop here any more.
Fast and courteous service reasonably priced but limited quantities.
great prices on specials..... not the cleanest store in town
Not a bad place, except they had boxes of food that were opened and they didn’t seem to care. Which seems like a health and safety issue to me … either you would think they would take it off the shelf or put it on clearance. Especially during this pandemic, instead the worker offered to glue it shut or tape it for me???? what if someone had their hands in the box????????. Ryan the manager didn’t seem to care about the issue.
Staff is friendly, ethnic food section is a little light and good have more selection of hot sauces, but all in all for a small town like Stratford taking into this fact into account, I am giving 5 stars. Staff is extremely friendly and helpful.
Great produce!!
Great deals and meal ideas....
The prices are right and staff is very helpful
Most of the staff we saw had their masks fully under their chins. I also work in food service and it's not that hard to wear a mask for your shift.
It was good
Busy place great sale items in stock
Favorite grocery store
No good, prices always no match. It says on sale, at the cashier double price Big scam, everyone knows that
Lot of help available when I was looking for items on my list.
Fresh products and very friendly staff, but it gets too busy and long queues at the counters.
Don't be afraid to look around there is always a good deal
Friendly staff that knew exactly where items were located. Well stocked and some good deals.
Food and prices as worthy of a 4/5, but their Covid response is very uneven. On the good side, a gallon jugwith a generous pump allows customers to thoroughly disinfect hands on entry and exit. On the negative side, only about half the staff mask properly. Some cashiers tuck the mask under the chin, others show their nose. Several of the staff have been seen with no mask at all. Manager - please take responsibility to keep staff and customers safe.
Great discount grocery store like nofrills
Good service, but shelves could be better stocked.
They have good sales and a decent selection. You won't find a lot of exotic fruits here, and the store itself could use some updating but overall if you're shopping on a budget it's a good place to buy the bulk of your groceries.
So bad experience
Feels like a basement but good prices!
Clean nice store
Don't like the fact that they brought in the self service.
Just not big enough selection or supply it seems. Has great prices and staff.
Good
Great service and large location. . Open til 10pm every night which is super convenient.
Customer service was perfect
I went in there to get 2 things and there was a line up of about 30 people. I understand that with the virus and everything involved makes it a little more difficult but 2 cashiers. Really? I don't have time for that and I will never subject myself to a line up of more than 10 no 5 possible virus infected heathens. Nooo way!
Good prices all year round.
I like he stor but most times I can't get certain items as they are out of them. Staff does help you very friendly.
We shop here pretty much every week. Food basics always has good prices!
Came the the Barton St location in Hamilton to buy some groceries earlier today. While checking out, I asked to purchase a scratch ticket and showed her my ID as usual. I handed my drivers license over to her and for some reason she was unable to find my date of birth so I showed her. She then proceeded to hand my ID to two other customers waiting in line to see if they could find it. This was extremely unprofessional and rude.
People cleaning high touch surfaces constantly. Helpful staff and check out the sales Thank you
Loved
Very clean store. Super friendly staff. Produce very fresh.
Only shop here once in a while, but that's really only because I have slightly closer options. Not a bad store.
The cashiers are always polite and the other workers are willing to help you find something
Love Food Basics, great prices great location
Good deals
Very good.
In and out great service
Nice store but you have to watch the prices that are ringing up. The price on the shelf is not the same price that it rings up.
This store location must be banned from selling the products. I wish I could give a negative rating for this store. I had a complaint and they didn’t had any answer for it. They say that they have a policy not to exchange and refund in covid and think that they can give bad costumer service and bad products to people and no one will harm them. Mike said that he is the owner of the store also accepts that he’s the boss so he can do anything and also play with people’s money.
Very clean store. Will shop there again. This is the first food basics I've been in where the bins are full of product. Shelves are stocked. Produce is maintained properly. Employees here are friendly and seem to care about the quality of product tbey sell. I was impressed
Cleaning carts and baskets. Self checkout someone wipes done machine after each use .. store is organized and clean.
Great produce and parking Pricing is competitive
Great staff working there now. Bill is awesome Assistant Manager. Helpful, Pleasant and Considerate. Amazing Store.witg new Management.
Great store for a quick shop have great deals sometimes.
Check out person needs refresher on how to wear a face mask properly.
I just want to say THIS IS AN AMAZING store and to the woman in the self check out line that HELPED ME SO MUCH TODAY. YOU ARE AN ANGEL. You guys have the best employees and thats why i wont shop anywhere else but foodbasics <3
They have a mini organic section for fruits and vegetables which I love. The prices are great.
Best selection of produce in town
The cashier was horrible as she told me next time to go to a regular line when I first got in line she was only one open witch was express.
Lots of sales, good stock of items and friendly people
I prefer shopping here. There are many items that I can't get anywhere else. The prices are affordable and the variety is surprisingly good.
Good prices
It was excellent. : ) Thank you. : )
Very good selection
Great
Pricing and selection very good
Great produce. Clean. Great deals
Very handy great prices
good prices and I don't care if my peppers and carrots don't look perfect!
Prices are really reasonable. However every time I go in there to get a certain item, it's always sold out. They don't restock quick enough.
Pretty happy but the washroom door wouldn't close and I couldn't hold it any more so I spent my entire pee praying no one would walk down the stairs.
Great
Great sales and everything in stock. My cashier was super efficient and cheery.
Was very quick and not busy. Friendly and helpful staff
Cashiers, opened more when line increased.
Loved it in and out no line ups
Always good deals killer deals on meat super clean always go there
Good Deals sometimes
Good prices goog produce
Very good, great selection of products
Close to home and staff are friendly.
Great staff, friendly and helpful.
Always friendly staff!
Great selection, good prices
Nice lots of sales
Lots of selection and good prices
Called near close on friday night and confirmed opening hours because of all the changes wanted to make sure. Girl told me 7am go today and they have a sign for 8am. 15 other people there for 7am. Terrible customer service clearly the girl last night should of known not like they would of changed it after close on Friday.
Lineups are always to long.
My wife and I like the prices, and it is not far away from the house.
They have everything you need at reasonable price. Store was neat and clean.
This place is awesome good prices
Clean ,good selection good prices
Convenient, reasonably wide selection of lower priced items. Not a lot of staff but they have always been pleasant and helpful.
Wish they sold itune cards. They sell all the other ones
Spent 5 minutes getting groceries, only 2 checkouts open,like 10 people in each line, 10 minutes later, dumped my groceries on a closed checkout, which they had many, and walked out, great way to compete with the other stores
Always the best price and deals
Need a better meat section, otherwise, good value for money
This location is very well stocked, open late and 7 days a week. I would say it is one of the best locations in Orillia for produce year round with low prices. Beer and wine is also available for sale here. They seem to have a good rotation of craft beers from week to week with the constant big three breweries available as well.
Waited in a line for 10 minutes. Cashier continued to ring people in not saying anything to anyone no sign up saying lane is closed. The other two lanes were full had 10-15 people we get up to the lane and buddy says hate to tell you this (after ringing the people ahead of us half way through) I'm done after this order. We're like what the heck are you kidding me like we've waited you couldn't tell us before? You can ring us in we have 5 things and there are 6 people behind us. Nope I'm done so can't do it I have to be out at a certain time you'll have to go to the back of a line. So we got mad and they called the manager Victoria. She just said turn the light off too bad. So we dropped all our stuff on the counter and left. Absolutely disgusting. If he was shutting his lane down that's fine we should've been told way ahead of time so we could go to another line and not waste our time. I understand the cashier has to leave and he wasn't scheduled later and would probably get in trouble if he stayed in later but we should have been told, not made to go to the back of a long line and the manager should have come up and done her job.
Best value grocery store
Excellent customer service, they almost always have everything I need. If they are out of stock they always tell me when the next shipment will be in. It's my favorite grocery store.
Very good fruit
Good customer service!
The staff is not helpful at all they are so busy talking to each other in the store
I like food basics,you can get what you need at good prices. There always good weekly specials.
Good prices...hard to get around while they stock shelves...
The Cherries looked amazing perfect but NO Flavor what so ever. Very disappointed
Love the hot n fresh rotisserie chickens.
Good selection at decent prices. Only downside is that they only stock the really common items and sometimes it can be hard to find some items.
The friendliest staff I ever seen
Great store. Clean and stocked well Staff are friendly.
Service was great, they had what I needed.
I just went to the store and it is full. No control of the number of people inside of the store. People without masks. No distance. A good place to catch the virus.
Staff is helpful and friendly especially if you're not used to using the self check out
OK, but they changed the store. Had to learn where everything was.
Nice store w a good layout and decent prices
Too many people not obeying the arrows and staff not correcting them.
Not enough cashiers on. The store is swamped and the lines up are much to long .
Complete inventory of produce, friendly staff and covid precautions strictly applied.
Halal chicken old and dry
The cashier was quite rude.
Very good
I wanted to make sure I left a GLOWING review, as I stopped in yesterday quickly, for ALL things "CAT GRASS", the Sobey's in FORT ERIE has priced it out of the market ! Asked if they had wasabi, sure enough :) Then picked up this and that so my initial 2.50 purchase, turned out to be around $20.00. So YES being pleasant MAKES a difference. The staff there werr extremely helpful and very pleasant! The store is clean, worth the drive to Port Colborne ! I must mention too as someone else mentioned points & yes they do add up, but when I get ATTITUDE from the express line cashier, at the No Frills in town, I would rather great service over POINTS ! Keep up the good work @Basics in Port !
(Translated) You live growing at the lowest prices (Original) محل تعيش منو بأقل الأسعار
Always have great sales at Food Basics!!
Loved it
Pretty friendly and very helpful staff! Typical/usual food basics store, however their produce and their baked goods are better than other food basics. We LOVE the Azores bread and buns!
No produce, meat and vegetables
A few too many displays in the aisles for maneurverability - especially when shoppers aren't paying attention.
Like
Love the prices!
Great place to shop
Great store love it there know where everything is
Very good, wasn't over crowded and the store follows protocol
I enjoy that store it has what I need at a good price and the ccaheir are all nice there to Linda archer
Clean, but not a lot of selection. Can park a couple semis beside building for quick shopping
Love the prices.
Great
Busy
Always fantastic. Everything I need, i find it there. Kindness and service always
Good location, great range of items, surprisingly clean for a Food Basics and a great staff!
The stock was awful... nothing I went in for was available ...cashier was nice though ...
Prices are good. Fresh produce could be handled better, wasted half of my purchase, it had been frozen??
Good food great prices
(Translated) Good thumbs up (Original) Good palce
Love it for mock chicken
In a huge store and so many customers only one cashier was available to give service
At food basics the staff will always help you ,if something is not there they will tell you when it will arrive
Been going here for over a decade. It's a Food Basics, so you know not to expect Sobey's or Zehrs or whatever - not in terms of the new flooring or decor or tidyness, but not in sky-high pricing either. Don't assume the produce will last a long time, so eat it within a few days. Past that, great store.
Cheaper prices
Love shopping there but lacking in most department
Good stuff
Great selection, good prices
store is clean....friendly staff...bit crowded
I have been going to this store for years it is my favorite grocery store.
Good prices, not the best variety.
Good place to shop
Zabia grilled chicken stall. Good addition. The hot chicken taste great. Must try.
A great place to shop for groceries and they have a very helpful staff.
Favorite store.
Love this store. Clean
Limited selection, significantly more expensive than No Frills, and no change table in the only washroom. However, they have good sales and are nearby so it's good for picking up odds and ends.
Shelves were bare in spots as well as the entire store had difficulty finding the things i get on a weekly basis
They have some great prices and quality location is a little weird being across from the jail
Have purchased frozen food there such as chicken cutlets that were very poor quality. Their fresh chicken legs are always in these bags that always have holes in them.
Clean and good prices.
Cllean well stocked with helpful staff.
A great Grocery store. Love the weekly's specials.
Good deals this week. Check out their flyer.
Not enough tellers at times...
Friendly staff and not overly busy
The staff are helpful. The store is well maintained even during this difficult time.
I shop here all the time and always buy alot of items. After I go through the cash on the way out I stop to get my lottery and I'm told at Express that I have to go back in and get back in line. Now here I am with a full buggy trying to maneuver my buggy through the line of people to get back in line. Why can't this cashier just call another worker to help out. I always see so many workers just walking around. Manager should tell cashier if someone wants lottery to page someone to help.
Well organized easy to shop aisles
Some of the aisles I had trouble finding things, eventually figured it out. Staff were helpful and friendly. Decent specials on and good selection
Good location. Vary competitive prices, if not better.
Great place for grocery shopping
Service was very good but I think there was too many people in the store 8
No chicken or pork loin that was advertised. Did not get any in
Would be better if they were more open to price matching.
Great deals
Good prices. Place could use a cleaning though.
I've never had a problem here . There is always pretty good deals and good customer service .
For some time now fresh veggies/fruits have not been up to par, and so many products simply disappeared. I was pretty ticked. But: looking closer, I find it is not all the store's fault. They're actually making the best of what head office …
Busy like normal wasn't a line up when I got thier but was one when I Left
Wish they carried Sunlight free and clear liquid laundry detergent
Great prices
Busy, since the announcement of lock down. The store does try to accommodate everyone.
Found every thing I was looking for and great customer service at the check out
Nice and clean.?÷Excellent variety of products and produce. Staff is very friendly and helpful.
Awesome produce! Large selection of products. Very reasonably priced.
Clerks were amazing. I am mobility challenged. They packed my groceries into light bags and even took them to my car. I was so grateful.
I frequent this grocery store and have seen the staff go above and beyond for the customers numerous times. The shelves are always stocked with sale items as well.
Its ok. Clean and busy
Overall I love this food basics store ..but I hate poor customer service from people and today I got just that from Dianne who was a cashier the time ..if you dont like your job dealing with customers maybe you should go find another job ..I didnt overcharge myself you guys did it ..so if you cant fix the problem nicely then find another place of employment please !
corn rotten staff cant even tell u where something on sale is located
Is typical spot. Good selection low prices, produce is average for prices.
The staff here are just plain weird. They are loud & unprofessional and tend to challenge the customer, when in fact the company slogan should be " The Customer is Always Right". The store itself could use a good cleaning. Change staff including management because this place is creepy!
A little cramped but a good backup if other stores are out of sale items
They are a good place to grab groceries if you don't want to get sucked in to Walmart. Great selection of ethnic foods for the area (don't expect city selection though). Prices are pretty good. Good selection of meat and the produce usually looks fresher than some of the other grocery stores in town. I only gave four stars because they could have a better bakery offering, i.e. more fresh items as opposed to pre packaged and thawed frozen (yes, that's how a lot of the baked goods are done). Also deli selection lacks a bit.
Lots of product even day before sale ended.
Very clean and easy to find whst we needed,fair pric
The Asian manager. guy is very discriminating while I was leaving the Asian manager said I had food in my coat. I showed that I had nothing in my coat and absolutely nothing the guy is dumb. So anybody that's a bit overweight watch out for this guy stopping you on your way out he doesn't seem to like big people
Friendly staff
Usually good for grocery shopping. Has good sales but can get crowded a lot.
Great service. Very Nice and Helpful Staff!
I didn't find my yogurt again no 12 pack fiber activia apart from that very good service at cash
Great grocery store.. Pricey though..
It the most stupid parking lot. I don't know who came up with such a stupid design and not practical. I make sure I only go there when it not busy.
Great selection of grocery items and best prices.
It's a perfect store for shopping!
Out of stock. A lot of primo noodles missing.
Clean and tidy grocery store. Really getting sick and tired of the cashier's hurtling my groceries down the lane way for check out though. ????
Got enough meat to fill freezer and all my other groceries
This place is busy which means there's a good turn over with produce.
Good selection of food and beverage and produce
Quick easy place to get everything you need
Very clean store really nice dairy department
Good selection of international products and fresh produce, decent prices but bad they can improve a lot in their customer service.
Great place.good prices
Was looking for gluten free products as I am new to area and was given amazing customer service.
Good
I found what I wanted
Great deals
Open your garlic bread and check it as soon as you get home to make sure it's not moldy bought mine 10 minutes ago and it's in the garbage
Not happy today...stood in line and then was told she had to shut down and do something else do stood in another line..what would of normally taken me 20 minutes took an hour or more..
Good selections, read labels carefully ???? Good price
Good selection of grocery items, prices are very competitive, whole cooked chickens ready to go good price on them. A lot of people seem to go there, so this is the only real problem I see, that this can cause long check out time.
Check out slow
Went to this food basics yesterday with my brother and grabbed 2 bags of cherries. One for me and one for my dad who is high risk after just having a quadruple bypass the week before. As soon as I got to the self checkout there was an thin older woman with brown hair and glasses who grabbed one bag out of my hand and loudly said no! One bag per family! And without listening to my explanation humiliated us in front of everyone else in the store. My brother was trying to explain that he could buy the second bag and show proof of ID that we Do not live in the same residence but she kept reprimanding us. Sorry but, my dad can't even do stairs let alone go to the grocery store and after being treated like a criminal I will never be shopping there again. Educate your staff. DISGUSTING.
Very helpful very friendly smiley
Very good! Really happy for the renovation and expansion.
It's a bit far for me I think it's less of a walk from sidewalk to store unlike Barton st.
Very rude casheir
Groceries
Always helpful staff. Seems to have most things in stock. Prices are lower than some other places in the city. I tend to go mid afternoon and despite being busy I get out pretty quickly.
Love this store people are very nice and belpful
The most affordable prices, fresh veggies,free parking accessibility entrance. Pharmacy in at Evergreen Plaza, Tim Horton's nearby in plaza.
(Translated) very good (Original) جيد جدآ
It's funny how one foodbasics charges more for an item then another
Too busy with covid, lines
This store is fine. Clean, organized. But the full time cashiers are always miserable. The part time kids r great. The older full time women really need an attitude adjustment. They really make this place undesirable. Worth the higher prices at the full price competitor down the street where the staff r always friendly and helpful.
Not too busy for shopping
Great prices
Everything I want is there and usually on sale! Love this store!
Good value for my money. Clean and not crowded.
Update: the quality of service at this store declined sharply during the past year, and since the Covid 19 this store had show notingh but disorganization!customers don't know where to line up to pay because each week they change rules. Today I was mistreated very badly from this employee(blond short hair, blue eye, mid/late 50s) because I was in the wrong line. From now on I will go to a different location.
Great sales and usually supply enough of advertised sale items to go around (not like No Frills).
Prices
They don't price match Good price on sale items
Ordinary Food Basics store. Pretty long lines in comparison with other Food Basics stores I use. Store employees are mainly nice, but not always. I give three stars based on multiple observations and comparing the service and general situation against other Food Basics stores in Toronto, Mississauga and Oakville.
My husband waited for 40 minutes in line to enter the store today. I understand that due to Covid there are restrictions on numbers of people allowed in at one time. The gentleman manning the door, would turn his back to clean the carts, and then didn't notice how many people had left in order to let more people in. In 30 plus degree heat this is unacceptable. Better training is needed to keep the flow of people moving. I understand it is a difficult time for everyone. As a manager in a retail store, I understand the challenges. Please try to give better direction to your door staff. There are older people that cannot tolerate the heat.
Great sales Really helpful staff
All good thanks
Store is clean. Aisles were stocked. Cashiers were okay.
affordable prices. staffs are helpful and well behaved
Going to just say eww produce is always bad seen many food products on selfs that are bad. Smell of garbage most of the time.
I always find all the staff are very friendly been shopping there 10 yrs
Usually has what I need at a decent price
bad customer service I had very bad help customer service. when I go to manager and talk with him the manager also was so rude he talked so rude with me. over 12 years i was a customer their. minimum $200 I spend every time I go there. weekly 2 to 3 times I am not going there anymore
Very good
The Manager Jeff is a wonderful guy and super helpful.
I love this store.
One particular old female cashier is very racist and not afraid to show colored people her trump like mentality. Maybe just maybe it is the dominant culture of this store.
It was great
Great selection and pricing. Staff always greets you with a hello and smile.
Great grocery store. Always awesome cheap selection of berries.
I've had many bad experiences at this location. On numerous occasions I've gone in to do groceries and had most of the sale items be sold out. Which would be understandable if it 9 am the day the sale started.
Great store
Great market .. Clean store, wide spacing for social distancing .. Great price point .. Excellent selections ???? ????
Good prices
Great staff of workers there. So helpful
good deals
It is the largest food Basic in Windsor. There is a Tim Horton inside. It has self check out as well.
Easy to.find things very friendly staff
Aslome from dean o
Always well stocked and clean and super friendly service. Love going there compared to Walmart...not sorry ????
The produce is as good or better than super store or food and
Great staff!
Provide 10% discount for st.clair students
Best grocery store in the lower city. Fresh produce Fair Prices and Clean.
Great selection of products
Great Prices and Good selection
The store is clean and well stocked, and the staff are nice. Always a pleasant experience.
Things were good prices were low nice store.
Good store but they don't price match ad for example freshco, that is the downside
The one at Hartzel is very clean and organised. Not all staff are friendly. On the other hand the one at Geneva street the staff is nice and friendly but the store is not as clean or organised. The produce is not as fresh as well.
Great place, cheaper prices then walmart
They usually have their advertised items in stock but if they don't they give a rain check.
Since I work there ...this place is awesome more when I work lol
Quick clean friendly service
We like Food Basics. Reasonable products at reasonable prices. Isles spacious enough to pass others comfortably. Staff always willing to assist. Nice store to shop.
Clean good values and choices
Cheap
The staff are nice. It's great that they carry a variety of products that are not available in other local stores. It is ideal knowing that whenever I go in, they will have the flyer sale items. I do wish they did price match.
This place is dingey. They either don't want to pay attendants to move carts and put baskets by the door .....or they're jerking off in he back. Cause it's a gong show in here every day.
Large variety and have a great selection for vegans.
Navigating through this place is H-E double hockey sticks. The lines go so long no ones can get past to the others aisles. And everyone who shops here walks like they’ve got the gout! A depressing store.
One of my favorite grocery stores.
Clean store.fresh produce.i will shop here again.
Basic with reasonable pricing
When do sales start and end? When product runs out?! I know it’s tough times but make it make sense
I have been shopping at this Food basics store for a few years now and I love it there . Prices are very competitive and shelves are always well stocked ..Just love the staff that works at this store ..They always helpful and friendly.....keep up the great job !
Great store. Have great prices if you're a wise shoppers!
Omg wow crazy prices at times. Cauliflower 2 for $3 an broccoli ???? .88€ best price I've ever seen
FINALLY!! A store without silly arrows stuck all over their floors! It's amazing that people were able to keep their distance and move about without needing directions! Grocery shopping here was sooo much less stressful than at stores with roped off areas to 'direct' people through the store! Thanks! Really really upbeat and positive minded cashiers! You all make the difference. It's not Just the price that matters.
Great prices and selections
Good and cooperation staff
Cheap food
Good price for what I needed ????????
I find more often then not the store smells like stale cigarette smoke and the milk fridges are always filthy! I find myself shopping here less and less.
Great prices worth the trip
Great prices and better quality then most discount grocery store
Best place to shop. Staff are very friendly.
I find this store to not be the cleanest , but they do have good sales from time to time
A Great place to shop
All good shelves little low some items busy day i would assume
Good deals but this place needs to be renovated
Usually well stocked. Very large parking. Conveniently located
Best vegetables and cost effective. Pleasant tellers.
Hit their sales up
Since the renovations that place has been fantastic. Definately worth shopping here for cheap groceries
Very clean store have always liked shopping at food basics would highly recommend
I always like Food Basics because I can always find something I need on sale.
I like this store .Food Basic has always fresh vegetables and bread . And Italian coffee, some European food too.
One of my favorite stores
It's convenient. Easy to find
All the grocery you need for a decent price
Amazing store!!!
Good place for groceries
Best prices. Lots of specials and they always have lots
Good deals
The staff were friendly and helpful. There was hand sanitizer at the door for customers which was a nice touch. However they charge for bags now but I'm not sure if we can bring our own then.
New layout / renovated - much better. No stock in a few advertised specials but it was late and the day before a .holiday.
Just a quick visit had what I wanted no line ups in and out quickly
Dairy freezers wreak of rotten milk.
Lady working customer service with white hair and glasses has the worst attitude. I had a simple thing to handle with my receipt and she gave me guff and did not want to help. Someone else had to jump in and help me and apologize. CUSTOMER SERVICE IS THE WORST.
Clean, good produce and meat selection. Great sales.
Really enjoy buying fresh fruits from Food Basics. Nice seeing the regular sanitizing during my visit
Great sales
Good deals most of the time
Great produce! Helpful staff!
Good and great costumer service
Cashier touched my No No square. I told her No Means No & she ignored my cries!
Heart place go shopping
Understaffed. The head cashier is always. Saying "good enough" which is so annoying, and has become a joke. Also, only food basics to still require payment for a cart, inconvenient.
Well stocked,clean,always has sale items
Always a great time shopping there lots of friendly staff
I love food basic,every product it's more good quality,and lower price,the more important things people are very nice,the service always kinds,we are happy to go there shopping.
Consistently well stocked for a smaller location. Friendly staff good prices. Hardly ever a line up. Self check out for under 20 items.
This is a really nice store. Clean and well stocked.
Good.
Always good prices and helpful workers.
Good prices
Excellent service, despite of bad times.way to go, keep going strong.
Not too crowded as it was raining items out of stock
Great store lady at check was amazing very helpful and friendly
I bought a box of eggs , it was terrible , smiling very bad
Very good prices but not enough quality or variety very little in the organic sections
My favourite grocery store most of the time.
Had a bad experience with the cashier with the red hair in a pony tail. They were very rude. Would not push down my groceries, gave me attitude. Made a comment about me not putting my basket in the right place. Not good.
Have always loved the great deals at Food Basics!!
Great early morning not many people out an around no line ups quick in and out
Helpful and friendly staff. Cheap prices and very wide selection of brands and items. My favourite grocery store in Guelph.
Friendly staff,would like to see shelves stocked more efficiently
Has almost everything I need including various international ingredients!
Favourite place to shop and such great prices
Great prices
Always out of stock of flyer items
My mom used to shop at this location all the time. I do like the store but don't get here as often as I would like
Always my go-to for cheap groceries! Also, they seem to be one of the very few places to sell canned cod liver (one of my favourite snacks)!
Great selection great prices really courteous staff and management. Big selection of international foods. Mgr memoes to staff near restroom show what leadership by example looks like. Be a better world if more stores managed like this one.
Worse manager and customer service
Great selection newly renovated prices great
Nice store good deals
Friendly people
Very helpful associates. Even informed me of the sale tomorrow to take advantage of savings for purchases we made today. Not to many would do do. Certainly be back to your store when in the area again
Great prices and selection
This place is the worst place to grocery shop! The employees are so rude and disrespectful, the customer service is 0. They don't even clean the place to keep customers safe. The parking lit is so small and carts are everywhere. Plus the employees don't even clean the carts and just leave them scattered everywhere. Overall, I would not recommend this place to grocery shop because of the many reasons that is is horrible.
Great deals and variety of items. Go early if you want to buy the cooked rotisserie chicken!
Always out of stock when it comes to produce.
Always have what you need at great prices
The store is very clean, staff is friendly. Only complaint I would say the young man at the front door with the carts was not friendly at all. Very cold and rude ????
Waazoo, good price's.
Amazing deals and you can find almost everything there.
I love food basic, they are doing such a great job during covid-19,I feel safe chopping there, and they still doing a great job, I give them 5 star
Do most of shopping
This store has some good sales. The biggest problem I can see is the aisles are too narrow and the staff are usually stocking the shelf while people are shopping and it is too congested.
Great deals and friendly helpful staff. I'm a daily shopper here and I enjoy coming to this store every time.
Just wondering when they restock shelves after the weekend as I've noticed shopping on tues after the weekend all sale item are sold out...
Great prices, great products, friendly staff. Only down fall is building is old.
Do you guys have secret shoppers? Went in today with my mom and a man with dark hair and glasses was following us around all the time , which was really uncomfortable and when we were in checkout with a cart full of food he was right behind us with one box of crackers? Before he had a basket of food.. unless he was just weird I dont know but whole thing seemed strange.
Went at 9:00 pm could have had a few more registers open but good barely any people in there
Always friendly staff
,????
Great grocery store, always clean
Staff was not to interested in being at work .
Just the name suggests 'BASICS' yes it is a store with basice pricing but more variety. They changed some isles into more systematic differentiation of product plus, they have great lockdown offers in store which is pretty sweet deals.
This place is great close to home and shop there all the time they have great prices and great product
The prices are very good especially the specials. They usually have a good stock. Produce can be iffy but if you are using it right away it's okay. Clean store and friendly staff.
Great prices. Lots of variety. Even had my Oat Milk. Earth's Own Oat Milk. Happy to see that. Friendly staff.
Good selection, clean store
Great prices, great options and friendly service.
Middle aged cashier in express line viciously berated me with insults for absolutely no reason. Worst shopping experience of my life.
friendly staff fair prices decent selection of products
Some ethnic food here. Yeeaye.
It has a great atmosphere and that's why I love shopping there.
Discount store with good selection however a cashier there does not where a mask. Lottery counter people ignore you. More than once after 10 min I left without my tickets. So had enough. Now I go to another local store.
Great
FILTHY. FOOD AND HEALTH ONSPECTORS SHOULD BE CALLED.
I generally like this place. It usually carries lots of sales items. But they are really bad when it comes to scheduling cashiers or maybe managing them. Because when I stopped in after work during what is normally a busy time for grocery …
Great prices and great staff
Garbage cans always overflowing, bathroom a bit dirty. Good value, good check-out staff.
Awsome
Food Basis is a economical place to shop for groceries. Like the name implies, it is basic place to purchase food and the savings is passed to their customers.
Very friendly staff. Maybe need more though. Specials need quicker replenishment.
Usually really good prices for all your stables.
this store sold an expired cream cheese to me..I am going to take this to store
(Translated) Exelllent (Original) Exelllent
Clean, in stock was pretty good, had a bit of a line up issue, but, compared to other Food Basics this one moved ok
Great prices. Lack of gluten free food that I would actually eat.
Line up was very slow. I only had 5 items, 2 if which were ice cream. I went to express. Clearly they should've able to tell people if they have way too many items for that line. She also had to keep going over to sell tickets, while my ice cream was melting.
Busy but things moved well
Usually have there advertised specials
My favorite store,it clean and friendly. I would recommend to anybody.
Best place you can shop in
Was given a rain check on 2 different occasions for an item that was unavailable when I was there 2 times. Went 3 times to use them and still no product. Finally on the 4th time going (not quite 2 weeks from time of issue} they had stock but refused to honor their rain checks. They said they were expired and the manager would not honor them. I hope the manager is happy because this customer is not.... I won't be back........
Getting very expensive.
received friendly help when asking for assistance :)
Uk
Was in and out in just a few minutes...however a lot of shelves were sparesly loaded
Only 3 cashiers open out of 8. There are about 20 people in each line.
They have really good sales but I just wish they could have those $1.00 day run on the end of the month.
I like the prices and you can take cash out on your debit card.
Lady Jackie was very rude and non-friendly . i reported to manager on site today on 17May2021 at approx 2050 EST.
Ok
Very nice
Nice, clean and well stocked store. The manager here is very friendly and kind. Once when I had an issue he was able to resolve it on the spot.
Great prices
Nice clean store.
It's all in the name. You want basic food, this is it. Shopping their loss leaders can save a lot of money so check their weekly flyer. So why 4 stars for an ordinary grocery store? Because there is an attached pharmacy with some of the nicest, friendliest, most helpful pharmacists in town. Ditch Shoppers and move your scripts here. Plentiful parking and complimentary stores in the plaza round out a good place to shop.
Good prices
Lower prices
Always a pleasure to shop.
(Translated) Excellent! (Original) Excellent!
It was wonderful and very delightful.
Love shopping here just wish they would price match
Good
My go to grocery store for sure! Prices are decent compared to most competitors. Good selection of fruits and vegetables Friendly staff
This store has excellent sales,clean store .
Great Sales.
Great staff. Especially a guy named Charlie. Helped me with all my needs
Not very busy for a Friday at 1pm. I managed to buy the last basket of cucumbers as advertised in there flyer. Otherwise stock was up on all other products. Fairly clean store and organized with wider aisles than other food stores.
Very slow going through the cash. Approximately at 6:15pm waited about 20 min in line to purchase about 30.00 in items. Guess we have to get used to this
Clean, friendly and well stocked, even on last day of sale ????
The lady in meat dept. With glasses was rude!
Great deals
The place is kept clean and the staff is helpful should you need direction to a product.
I don't consider it a discount store but they do have some competitive pricing and decent flyer deals.
Lots of selections and good prices
Cash out always quick. Never have incorrect prices. Quality not too bad. Not everything is cheaper though. Know your prices
(Translated) There are also some that are cheap and on sale. (Original) 저렴하고~세일하는 것들도 있습니다
Great deals
Usually busy and cramped
I like their new upgrade! Prices are the same. Not complaints plus I don't have to self-checkout
Dirty store and most of the staff are rude and look like they want to die. Do NOT use the public restroom. This place is expensive and just terrible. I will not shop here again.
Place is currently under constru tion
Checkouts are a mess. Very slow and no one even knows where to line up or stand. Service slow. Half an hour to check out.
Quick in and out shopping
Incredibly rude cashiers. They actually don't want your business and make rude remarks all throughout the check out process. So fine, will take my business elsewhere.
Needs more selections
My go to place. Randy is the best.
Always good place for shopping just a little more pricey but worth it in quality
Ok
This massive bearded man from what looks like to be the big meat department, was the most helpful creature I have ever met. He works harder than anyone I have ever seen, give this guy manager.
The store right from entering has a smell unlike any other store you go to. The floors always look horrible and dirty. The amount of people at this location alone makes it worth your while to avoid and drive 30 seconds to Sobeys. The lines at the cashiers fluctuate like any store though this one people are more aggressive. Save the hassle
Every two week bay food,vegtebil,furt, and etc
Good prices. The store will look great once renovations are done
great store...lots of variety and always best prices with specials all the time...very friendly staff and interesting muzak from time to time... can't beat this location , prices always correct at check out, short staffed now and then with line-ups but generally infrequent...
fresh food and vegetables. .nice clean store..
Better prices an bargains too help you an your pocket Book
Not bad. Decent selections. Wendy's in the same parking lot if you want to treat yourself to a frosty and a baconator cause shopping with a face diaper on is annoying and you deserve it. Added bonus - one of the few place I've seen that has mock chicken. Just a little fyi if you're missing bologna's orange edged cousin.
One of my favorite grocery stores
Typical Food Basics......Not unlike the locations in London. Always out of popular items, staff usually very unfriendly, sale items not always in stock. I have now found a new discount grocery store with much better results.
Moves well amd good prices, the meat selection isn't very diverse.
Not to bad of a grocery store.
Superstore
Cashiers are way too slow here.
Often run out of sale items but always has excellent deals
It's very good ????
I alway shop at Food Basic. I think they have good prices. They have fresh produce. The store has room for more than one cart down a isle. The store is clean. Fast and friendly cashiers.
Too many people in the store. Definitely not social distancing. Very disappointed
Excellent
Weird layout..I always feel like it's really crowded in there even when it's not super busy
Very busy place.tight isles
I love shopping food basics due to reasoable prices and alot of products are on sale and the staff is mostly the nice people
Ultra friendly staff. Not the cleanest store, but admittedly just before closing.
Clean and good prices.
Food Basics is always a pleasure to shop at. The prices are always very good and quality is excellent. The staff are always very friendly and this last visit was no different. A nice store in a nice community.
Lately horrible waits! 1 register open while employees walk around. Self checkouts are horrible for more then 5 items! Terrible waits last few times!!!!! Needs no stars …
Love these stores great produce always have good specials
Good place to shop and get deals
good for grocery
Went in a day after the flyer and we're sold out of half the things I was looking for. Produce was very poor, bruised and small. No fresh meat section. Only worth going for canned and boxed foods.
Fresh oranges from FOOD BASICS not so fresh tired of the produce and attitude no more shopping there for me
The staff are all very friendly and helpful
Didn't have what I wanted it was a sale item
Convenient and close by, good deals some weeks gotta check the flyers. No price matching.
Quick sercice
Turned away 5 minutes before close after waiting in line due to their employees not being able to get the buggies inside. Outside employees couldn't have told me after literally talking to me? Been shopping here for 3 years and after this I never will again. Absolutely ridiculous.
The nicest staff. Always clean in the store. I actually look forward to the friendly staff. There is a tall slim lady who works cash and she treats the customers with a lot of respect.
Great folks at checkout. Was clean and well stocked.
Best grocery store in downtown Hamilton perhaps other than Nations. Clean, big, well stocked, lots of variety.
Good place to shop, but never enough cashiers.
Always nice and courteous
Food basic is my store great service always friendly and they Wii help you find your need
Great prices but never enough cashier's which makes the lines very long.
Boss is awful.
Excellent. Great and wide selection of fresh produce and groceries. Nice prices too. I love it.
Some good Deals I got up here
Ecxelent price specially for vegetables
Good price
(Translated) Very good (Original) Très bon
Cashiers are always friendly and polite
This is a good food store in a small town. Good variety of foods, some like beef ribs, that cannot be found elsewhere in the area.
They have good deals and specials on most items I get my dairy products there.and most grocery items.
Great prices.
Cheap place to shop for food
Great staff and out quickly
Great place. Glad they are upgrading their selection.
Very good service
I avoid this place because I've noticed hygiene issues, especially with one of the cashiers who constantly sneezes all over the place and wipes her nose with her hands while checking out groceries. Had to go there today because I was short on time. Went to a different cashier to avoid the sneezer, but she still managed to turn her head and sneeze all over the conveyor belt that my groceries were on. This is my last time going to this location.
Nothing soectacular
Store is amazing but the employees dont seem like they want to be there not a friendly environment
This food basics is clean and knowledgeable employees. ????
Great value, the selection is a little lacking in the meat department and could use a little help in the fruit and vegetables area. Overall though, I will be shopping here from now on. I even asked staff to help me locate a couple of items, with no problems done happily! At the cash I tested the cashier out by telling her that I couldn't locate canned beets... she was on the PA. and I had canned beets on the belt in minutes! Great overall experience.
Sales are good
My usual grocery supplier.
Good prices
This store is always clean and the product is stored neatly and appealing to the eye. Their specials are excellent but sometimes they run out. I just do the flyer matching then.
Great place to shop great prices for groceries
Y'all are amazing! I want to start off and say the grocery workers are absolutely amazing... …
nice prices with a old fashioned retro layout.
I could not find a couple of the items I had come in for. Found some employees who were very helpful and kind. A good place to shop.
Easy aisles to navigate. Prices marked vividly for ease of reading. Everything is cost effective. Would highly recommend this grocery store.
Had everything we wanted and the young lady at the checkout was great
Some cashier's are hot... I'd hit them up
Didn't have what I wanted so had to make do with a substitute.helpful and courteous staff
The prices are good. The products are good. The tellers are nice as well as the floor people.
Good prices and enforcing masks which great! Crush the curve people!
Best and most affordable grocery in Simcoe. Great deals and lots of stock.
NO ONE FOLLOWS COVID PROCEDURES! EMPLOYEES AND CUSTOMERS WILL BRUSH AGAINST YOU!
Store empty of sale items. People all taking to many. Limits will be put back in place.
Like products. And PRICE
Clean , affordable and convenient
Prices are getting too expensive for the average family.
Very clean & great deals.
It is OK store BUT Please check the expire dates on the products. The store is mixing on the same shelf good expire days products and already expired. It could be dangerous if these are eggs or meat/chicken
Fair prices when it come to sales
Good but sometimes not
Nice place with plenty of special promotions
We went in there wasn't anyone controlling how many people were in the store, it was so busy there were people everywhere. When cashing out we were rushed and the person behind us came right behind and their groceries were sent down the same side ours were, leaving no time.to properly pack especially since reusable bags aren't allowed on anything, and having the next customers groceries down the same side leaves no opportunity to sanitize the belt or anything else. I am very disappointed in this experience especially during a lockdown pandemic. We will not be returning.
Great place to shop b
well laid out and the isles are clearly marked
I was a little lost. Not been there before. Wondering if the store had what I was used to shop for.
Good clean store, very good prices. Fairly good ethnic foods. Staff friendly
Just another grocery store.
Fast service, right size for grocery shopping.
Had items in stock of what I needed and cashiers were quick..
I was putting away my cart the guy that was bring the carts in from the parking lot was very very rude to me and swore at me.yoh guys better have a Talk with him There was a woman right behind me that said the same thing.i told him if you Don. T like your job find another one
Good
Lots of specials available, helpful staff, fairly easy cash out...
It appears this store does not honour the standard scanning code of practice. I went to buy two delissio pizzas and saw the sale price of 3.99 in front of the two pizzas when I got to the checkout they scanned at $8. I let the cashier know and she said that’s only for this certain brand of delicisio. Well I’m not looking that closely. I see the pizzas behind the 3.99 sign and confirm they are the delissio pizzas. I asked to speak to the manager. He came and reviewed the pizzas with me and said those pizzas are overstock and sometimes we slide them over to the next frozen door aisle. I said okay but that’s very confusing to customers and some people are probably paying double the price for the pizzas. I let him know I worked retail for a number of years at zellers and know the scanning code of practice. I let him know I’d be taking a picture of the signage and posting online. This was when things got nasty. The manager said he would sue me for slander and harassment and then proceeded to threaten to call the cops on me. I was in shock that he would react this way over 8 dollar pizzas with poor signage. I took the issue up with corporate as I don’t want anyone else to go through the same experience I did. I ended up speaking with the head store manager and even after showing the photo of the poor signage he stated this is their standard practice and if you look really close you can see it excluded the stuffed crust delissio pizzas. Judging from past reviews it appears there has been previous problems with not honouring poorly signed items. At the end of the call with the head manager I told him I was still not happy and would be posting the signage picture and details of the incident. He warned me that he is obligated to tell corporate that I would leave a bad review and he warned me that depending on what I say they “may come after me” (I assume that means sue me) for slander. Regardless of who was in the right or wrong it’s pretty embarrassing for a multi million dollar corporate company like metro to risk their reputation over two $8 dollar pizzas, threaten to call the cops on me, and now for the second time threaten to sue me for slander. Be warned.
The best store good prices all the time and friendly people.
Just left this store in Orillia... walked in at 20 minutes to six on a Sunday evening ... bought produce .. 3 cans of beer and numerous other items .. spent 20 minutes in store.. approached cash registers as an employee was removing the beer signs from cashes .. I said I have 3 beer ..he looked right at me then walked away ... I got in a line and the cashier called another cashier that was leaving her cash to help her as I had the beer . I was told very snarkily thst i couldnt get it because it was after 6 .and they try to make announcements for people to cash out with alcohol several times , Iwas in the store 20 minutes and when I picked it up it obviously wasn't locked up ..and neither I or my son heard any such announcement . I cashed out without the beer and without making a scene as my son was with me ... and there were multiple people behind me .. if I hadn't been buying a couple of the items for him I would have left it all ( especially the stuff I picked up after the beer ) .. I do t understand why provisions aren't made to have a cashier to cash out alcohol until say 630 pm then everyone in the store after the lockup should be cashed out ... I will never shop there again as I was treated so poorly . I go there at least 3 times a week at about 50 bucks if not more ..a trip .. small potatoes but I'd rather shop somewhere where it's not like a freaking police state . Very poor customer service.. not to mention all the great deals on bagels . . Are on stuff thats frozen then goes moldy in 2 days as it's left to thaw in the roomtemperature store and get moisture in package
Good prices however, they need to really start stocking fresher produce. I have bought things many times that are rotten the next day or soon after. It's nothing to go in there and see rotting or moldy produce. Also their employees could be friendlier. I dont ever see any smiles, which really doesnt bother me too much, but I have asked employees questions which they reply in a monotone or annoyed manner or similar. I understand they are human and have feelings...just kinda brings me down.
Great place to find your international food likes.
Love this store it has everything one needs and international foods also. Excellent prices and lots of parking. Staff is friendly but some of them need to smile a bit more.
Good place
Good place good deals go on Thursdays when the new sales start it gets picked over after that
Good prices
Great prices
Very good
Perfect for your grocery needs at good prices
Good prices - wife selection. Make sure you price compare
A few years ago it was a bit of a scruffy place but the last couple years has greatly improved. Great produce, meats, and many choice products. Prices are very hard to beat. " GREAT STORE "
Lower prices
So happy No more quarters for a cart! Careful with their "very basic" produce bags they are very fragile! Hence Basics I suppose.
Good store!
Dec 10th - 9:20 am Avoid self check out. Male worker did not sanitize checkouts between customers. There was a lineup but he ignored TWICE. I left my cart & left. Follow the rules
Dirty...didn't want to put my groceries on the belt!! I asked if they ever cleaned...cashier said Not Me!! My first and last visit!! ????
Close to home and always fair prices. I love that they have a aisle for worldly food
Love food basics water softener always cheaper. Good prices on food too.
It's not my first choice to shop....some items past due date or half rotten...sometimes
Price matching and great products. Very convenient on my to and from work.
Great shopping experience
Good prices !
Always find the prices here the best. Sometimes produce is not the best.
At this Food Basics the staff were very visibly cleaning and helpful and friendly. The prices are great! I normally go elsewhere but will now make this my new store for groceries. It's the extra touch that stands out. Lately it has be stressful to shop, it was not here.
Seemed pretty busy when we went through the parking lot to go to Tim Horton's
Good selection though prices are better on most things @ no frills.
I've never had any issues with the employees here always seem to be nice
Good place for shopping
Good prices and friendly staff.
Always clean and we'll stocked.
Very large international section for fresh produce and dried/canned goods. Newly installed self checkouts work flawlessly with cash back option. Hot chickens available for a low price if you need a quick meal. Lower variety on organic/grassfed/non GMO/health food products. However they offer kosher and halal options.
sometimes good prices
Clean n nice
Able to find most of what i wanted quickly. Good prices and clean store.
Cheap yes but not all of the selections that the other grocery stores have. They don't sell all of foods that we normally buy, like banana yogurt! But I still go there at my convenience.
Good prices.
Very friendly helpful staff, fast service and they always go that extra step to make each experience positive.
All items on sale were available . Store was clean and check out was quick
Very clean and well organized location
Busy place. Parking lot is crazy,
Always come here. Love the sales! They need to do more sanitization between customers
Busy good selection and lots on sale.
Everything is great I just wouldn't buy my meat from here.
Nice store with reasonable food.
Had goat's milk!
Great prices on food but not always the freshest fruits and veg.
Found all I wanted
Lots of fresh fruits and veggies
These prices are the best!!!
Great cashiers. Helpful and friendly
It's nice going there very clean always have what you need and fresh veggies and fruits.
Pretty good prices, especially if you can some meat at a 30 discount. Staff okay. Good convient parking. Just doesn't to be as clean as it could be.
Beautiful
Good place to shop
Great prices, well laid out. Stock goes quick on good sale items.
great
Great selections. Clean and great staff.
Still the best prices in town. The staff & covid practices can be seen wherever you go. The staff are very friendly and helpful every day. Great place to shop.
I will no longer shop at the store, I witnessed two employees calling a trans man wearing a dress derogatory names beginning with F. I asked to speak to the manager, the nighttime manager told me, “ what do you expect me to do he shouldn’t be wearing a dress, so he deserves it”, I told him I was in shock at his comment, he then told me there was nothing he could do, that boys will be boys calling people names. When I left I approached the customer who was called names in the parking lot, the customer told me the employees in the store have been doing this for a few years, and unfortunately she cannot afford to go anywhere else. UNBELIEVABLE! SHAME
Great selection! Shelves are normally fully stocked. However a self checkout would be nice since lineups do get long and I’ve never once witnessed all the checkout lanes open
Favorite food store
They usually have what we are looking for, and at a great price.
Got everything I needed. Love the self checkout????
Good prices and when I told them about a broken bottle they set someone to sweep it up ????
Store was clean and well organized. Absolutely crazy busy parking lot. Had to wait 5 minutes for my receipt as my cashier disappeared to another cashier without explanation.
Last night my Mother went to Foobasics and the staff did not respect social distancing. She was in the express line and an employee was standing right behind her not respecting social distancing at all. She told him he was standing to close. And he just stood there like an air head. She then told the cashier that he shouldn't be standing so close and the cashier told her "Oh well sometimes people forget." Are you kidding me we have been living in this new normal for 8 months. Mean while the employee was just trying to get a price on some salad dressing to change the price. I think he could have just waited patiently. What the hell! This is unacceptable! Yes I will be reporting this to the health unit! The employees should not me so careless. My Mom is no spring chicken and we want to keep her around for as long as possible! So respect social distancing and the new rules! You just lost a regular customer! St.Thomas has plenty of other grocery stores! To the cashier and the employee changing the price on the salad dressing: Learn some customer service skills! To the manager: Please give these staff members some more training! I am sure you would be just as upset if someone was not respecting your Mother or grandmothers!
Good prices an decent selection.
I find their produce is very hit or miss, we have spent a fortune on produce, only to have it all go bad, in the following 3 days, this has happened more than a handful of times. I will say though, there is a customer service associate, that helps customers with getting their cart to shop and receiving the carts to clean, he's an older man, my goodness, what a kind and compassionate soul he is!! He is such a beautiful person inside and out and my husband and I always look forward to seeing him, when we go! Puts a smile on anyone's face and is so passionate about helping customers :) I give 5 stars to him alone! Many people of Norfolk talk about this man and feel the same way, there was a huge shout out to him, on the Simcoe and Area Facebook Group and sooo many people share the same experience. To me, this man either deserves a raise and employee of the month, at the very least :)
It's hard to enjoy shopping in a lockdown.
Good deals
We're regular shoppers here. Reasonable prices and very friendly staff.
Ok but always running out of things especially on sale.
Verry well done
Always helpful when asking questions very helpful. A long wait to cash out at times but that's the customers and not the workers. Got to have patience and that they do. Keep up the good work guys ????
Clean, modern, well stocked grocery store
Its a good store but alot times there are to many people and not enough cashiers working.
This Food Basics can be hit or miss. Produce can sometimes be old - however, it holds a variety of international foods and has good service.
Very clean and friendly. The produce section was full of beautiful selections. Love this store!
Good selection and availability staff are friendly
Good prices and conveniently located. Also, the helpful staff make my grocery shopping experience a pleasant one.
No lines, lots of check outs open. Had everything in stock that was on sale
The updates are amazing. So quick, futuristic and clean now. I was shocked.
Very nice staff always pleasant
Needs a good scrubbing down. Kind of dirty place but they have good deals.
The store is like putting Walmart and fresh go together more selection than FreshCo but not any cheaper and you don't need roller skates to get around not that big
One of the good food basics. Been there only once but I can see the difference between this branch and another branch thats was next to my old house.
Jeff is a great manager...
One of my happy grocery stores
Good place to shop
Am I the only one who feels like the cashiers are " miserable" especially the ones who has been working there the longest ? I only shop for the specials .
Fast in and out
great place to get food at people are nice there ..
Friendly staff clean area and organizer
So clean compaired to others i have gone to
Went early. In and out of. No lines yet.
Very busy but fully stocked!
Great prices on meats
Mack is an excellent person, super nice!
MY #1 GROCERY STORE!!!!!!!
Good deals
Dust on the cans... old meat still in the coolers...wilted produce, I avoid this place 99%of the time ..
Fast in and out
Great place to save on bulk purchases for nonperishable products that are on sale. The store is a bit cramped. The ground beef is not great. Bring bags.
Nicely organized store with good prices.
Well I use to shop here until I noticed a young girl stocking bread wipping her nose and proceeded to handle the products after doing so. Apparently she goes by the name of Kesha. Called the manager to report it and haven't had a call back. So for safety reasons I will be shopping somewhere else.
Actually like the new renovations! Hated it part way thru because everything was in a different place everytime I was in.
We are lucky. Our St.Thomas Food Basics is excellet. Great selection of fresh food, veggies, fruits, good prices, very nice staff doing their best to protect us from covid. We greately appreciate it, Thank you FB.
Very good
It has the best produce in town.
Great prices, lots of sale items, great selection. Produce isn't always the best, but usually pretty good. Best overall deal for groceries. Shop there all the time.
Too expensive
Clean and good products. Staff is friendly.
I love food basics! I find it's as cheap as no frills, but you don't have to "pay for your cart" and their produce is way better.
It was ok! isles a little cluttered, to move buggies! Would of liked the groceries put in bags, like the "Old Days"! But go with the "Flow"!
Great stock and selection
Good prices. Store is not always clean. But the quality of the food is good
No lineup. Great sales. Fast in and out, but $$$.
I live close and I have always had excellent service with the employees of Food Basics
Lots of great buys
Huge lines
Great meat prices very fast service
that's where I get my food
Shopping was perfect until went Into produce department and the department manager was irritable and had no sense of humor as I tried to start a small conversation. Being an ex-employee who has work this department I always greeted my fellow customers with a great attitude.
Great staff
Nothing special It's a grocery store we didn't need much and they had it
Good price on some items
Good place to shop for grocery at decent price.
Large clean store with a huge selection at a pharmacy as well!
Great deals
My GO TO place for Pepperettes!!!!
Not very clean but always good prices.
Fast and friendly service. Good produce
Always better prices than most places. Our go to for groceries most of the time
It is awesome every u need and i a good prize
Good store and prices.
I find everything that i have in my grocery list at food basics including some halal meat items like barbecue chicken, chicken nuggets and wieners and some other products from Alsafa and zabiha halal
Nice clean place. 10% off for students.
Service was quick. I am starting to know my way around.
Very busy ...got the groceries that were on the list , mob near checkouts meant you couldn't go across front of isles. Cashiers were doing all they could to get everyone through quick as possible
The place is a disgusting, disorganized mess without enough cashiers and long lineups at the cash registers
They need more cashiers.
It was not busy and the staff was friendly and helpful as usuall
Besides being clean what I like most is the Covid safely rules..... When checking out no one else can bag their groceries beside me... I go out of my way to shop at Food Basics situated at Franklin/Jamieson Parkway!!!
Agree
Great customer service and fresh products
Just the regular grocery store that's all
nice place
Fonthill is the best Food Basics I have ever experienced, friendly staff and customers, very clean store, staff will take you to what you are looking for and not simply say asile 4 then go back to their conversation or their phone like the Welland store, no rude customers or staff like Welland ant there is a moterised cart to use, as I am unable to walk far.
Would be better if more cashier's were available. Long lineups at 2 cashier's and self check out
Good location, had everything I needed and was priced well
Too few cashiers open. Wish they would have someone to help with bagging with large orders.
Great prices, clean store, good selection of food
I bought 6 corns in just 99 cents something really good items on low prices.
Good prices
1 teller, and like 6 self check outs. Stop being cheap and hire people
Good prices and service.
It's close to where I live , very awesome !
Very good
Run of the mill grocery store, not the most extensive selections. But inexpensive.
Amazing as always,and cashiers always cheerful and ready to help!
Can't find people to help when looking for items tellers very nice and pleasant
Almost always have what I need. If they are out of something the stock person usually is eager to check in back or knows when it will be replenished.
Don't have high expectations n your good. U can buy groceries here. That is all
Nice place to shop
Low prices. Sale items always in stock. Great location.
Best grocery store in town cheap cheap prices good sales start every Thursday check Food Basics. CA for the flyer
I shop there all the time everybody's friendly
There was plenty of stock of the sale items that I went for, even though it was the last day of the sale. The produce produce was fresh. Great experience.
The store is nice & clean the staff friendly & helpful Its "small towm" Ontario where the hustle & bustle of larger urban centers seem to be king
Long line up we need to get in and out fast
Normally, I love this location, last night, I went at 8:50 pm to pick up some milk. As I approached the door, a worker told me the store was closed. Why have a posted closing time of 9pm if you don't plan to honour it? Not pleased. I'm sure 7-11 enjoyed my business.
Some good deals. Find some items hard to find,due to how there organized. No fresh Deli counter or bakery.
Thanks for providing service to the community during emergency lockdown situation. Thanks to all the employees.
Great prices
Good place
Awesome service great meat and veggie selection but had to ask for a lot of stuff in the back that wasnt out yet i think by lunch time store shelves should be stocked
Always our go-to grocery store. Fresh produce (most of the time. Lettuce is hit or miss for quality) and excellent weekly sales. Always something on sale we eat so we rarely buy full price veggies except on special occasions. Much better than No Frill’s and Walmart’s freshness and quality though not quite what you’d expect at pricier grocery stores like say Zehrs or Sobeys. On average you get what you pay for!
Some things are way too costly. But good for students
Better place to buy groceries when there is a sale on the item. You'll find the cheapest basmati rice here. Cheapest doesn't mean bad quality at all! Quality of the rice is good. Vegetables are a bit pricey than one other store but less than most of other stores.
I go there often. I feel comfortable with staff, prices are affordable. Every week major money saved with flyers
Great selection. Happy cashiers.
Never enough tills open. Every time I go there is always people shopping without masks. One man said he had cataracts Should be removed from store.
Food basics is a great place to shop the prices are very reasonable.
A good, discount grocer with a surprisingly good, fresh produce section.
Good prices, fruit & vegetables are of a good quality, a large variety of products, helpful staff. Covid safety for customers & staff were definitely not up to standard!!
A quiet store a majority of the time. All products are easy to find. One of the better options for deal shopping, just watch the 2/$ deals, they aren't always saving you money.
Good and fresh food at good price
Great sales on this week! But only 2 cashiers open!! Saved a bundle though.
I love cheap groceries
Fast and rapid service.Employees doing their best during lockdown.they deserve a raise .
Good bargains the staff was friendly, and help full
I love their frozen mango product. I tried several brands, but food basic product's quality is much better than others
Did my full grocery shopping this morning including items for my mother-in-law. The store is large enough that it is easy to maintain a 6-foot distance between other shoppers. It was also not very busy at that time, they had one staff member constantly cleaning door handles on the freezers and other high-traffic areas.
Great store, good service and for the post part fair prices
Best deals and fresh!!
Was surprised at how much cheaper it is compared to other grocery store
Many great products to choose from. Clean store and friendly staff.
They've discontinued the express lanes to force us to use self checkout which usually needs to needing help anyway. Employees will be let go if people use the self checkout
Good prices and well stocked....produce is fresh and good selection. Store well kept and good service. Always as expected. Shop there regularly.
Not a very good pharmacy when your answer to every question they can't answer. Is I'm sure shoppers has it ! Not very professional if you ask me?
Store is well stocked with friendly staff but be prepared lots of customers not wearing masks
Great shopping
Big savings! Check the flipp app first to check for their current promotions.
Pretty much my favorite grocery store in St Catharines. Sometimes checkout is a little slow, should have more lanes open.
Just everything I needed on sale sweet
Can always find what I need.Heloful staff
Best food for grocery
I shop there the most. I love this place.
Good selection
Well stocked, easy layout
Clean and friendly
Great prices
Great staff. Clean store.
not to bad prices
Limited products, but good prices
(Translated) Excellent service and good product availability (Original) Excellent service et bonne disponibilité de produits
Good
Good prices, watch for the specials
Fruits and veg are the least expensive and the best quality of any supermarket in Orillia. Great selection of products and great prices and the staff are lovely.
Good deals on basic items
Clean store. Mostly friendly staff. Doesnt always have sale items available.
It's just fine for some weekly groceries.
Overpriced ed... covid dumb.
The prices were increased since 3 weeks ago.
Doors need to be open at the correct time posted.
Terrible service clerk
Great prices. Great food. Not as friendly as some but otherwise great place to shop.
Since the mandatory wearing of masks has happened, its amazing that most of the workers don't wear them, yet we do. They have a sign letting front line workers go to the front, after a long hard day dealing with the pandemic do they want to see unmasked employees? The cashier made a comment that she jist doesn't like wearing them.Not going back.
Small store. Isles get bloked by cash line uos.
Love this store
All you need and more reasonable prices
Terrible service no covid safety measures in place
Stopped on my way home and found some great deals. Clean and staff was friendly
Quite a nice store with good selection. Most staff are nice, some don't seem interested in helping. It's always busy here so I guess it's popular enough. The items on sale I wanted were not in stock on the first morning of the advertised sales day. That's not good planning. I didn't go back to check if they were available as I found the same at Superstore for about the same price. Two stars because of lack of advertised merchandise.
Good
Great sales and a very kind cashier!
Very clean with excellent staff. Some customers do not follow guide lines and in a daze while shopping and rude when you mention they are going the wrong way
Friendly service
Great prices
Nice friendly service
I really appreciated the way that all of the isles are clearly marked for quick and easy shopping. I also appreciated the employees at the Food Basics on Indian rd in Sarnia ont., the way that they know the store and where to go to get what is needed by the customers in a quick and courteous manner which I personally found very helpful.
Would just like to say thanks for destroying my Christmas dinner. I got my Christmas turkey here and i wish i could post a picture of my bird. It is black and blue. Plus my 150.00 dollar dinner out for my family on Christmas day. The first time in 37 years that i left house on Christmas.
Great staff, great price, found everything I was looking for
Very friendly staff always fresh products and clean store.
Good prices and products.
The drug store at Food Basics is the best in Orillia. The pharmacist is personable and knowledgeable. Prag cares about his customers.
Fantastic. parking and people great.
It's close to home, but they are not very rigid on their COVID protocols. There were a bunch of people without masks and nobody who worked there seemed to care.
Great prices and selections. The place is always clean and neat. Staff is helpful and very friendly. During this pandemic, they have done everything possible to assure our safety while shopping there. THANK YOU.
Bad customer service very judgmental needs to be examine by human rights and employee should be educated and how to treat customers as it is a job with the customer is always right even when they're wrong the right that does not give an employee the right to verbally or physically assault a customer
Pleasant and helpful workers. Kind of messy in the fresh produce area
It is always my first choice for groceries
Discovered that the fresh meat had been previously frozen, also numerous times I would go to buy items advertised in the flyer on the first day and they don't have the items
Food Basic always deserve 5 stars
Typical economical food store. Good location. Parking good as well.
Clean good selection friendly st aff very clean
Food basics
Always a busy place.
Beer is always cold here, good stuff
Great selection, Great food, Buyer discern
IMO their just like any other grocery store. Watch your flyers for specials and so long as the store's aren't too far apart then plan your shopping accordingly or price match at your favorite store if they have the same brand. Some of their store brand frozen entrees are a good deal and higher quality than other store brands.
Customer service is always great. Large selection of grocery items. Only issue I have is that their fresh meat selection is limited.
Some great deals! The cashier's- Patti is outstanding, organized and quick! Lorraine and Susie always great, and helpful! It's those days you just want to be in and out; they do just that, never really big line ups! Always understanding, it's greatly appreciated! Laughing makes anyone's day happier and less stressing! Thank you! ???? Overall you don't go to the grocery store hungry. Lol! The already Halal Chicken will make dinner tonight! But worth it! Thanks again! Stay Golden! ????
Great deals on food always
Great prices
Was disappointed with the quality of produce. Do not feel COVID protocols are being followed--crowding in the store.
Surprisingly nice!
Nice store. Staff is friendly and helpful. Good assortment of goods for a smaller Food Basics.
Great location and friendly staff, low prices and variety of items.
Good sales. Best prices on dairy products
Had everything a grocery store should.
Need more choices for meats & maybe a butcher. Staff are friendly quick check out.
Left it too late. Couldn't find everything. Plus side it was about the same anywhere I went.
Big store,friendly staff with lots of product. Oranges were $.69 lb and were awsome. Not so good for the hamburger meet. $14 for 1.33 kg and it was hands down the greasy meat I have bought in a long time, will not be buying meet products from this store.. think I will just stick with my usually grocery stores.
Cashier we got was horrible. Threw our food, wasn't even busy to be even having to do that. Place got a face lift recently but clearly the workers did not. Won't be going here anymore....
Great value for your money
Clean and organized
Good place to shop
not bad the price of commodities is fair enough they have special price once a week I always go there.
It was a wonderful experience.Was greeted we a clean sanitize cart.Great selection plus great flyer items.Love the international section.Great prices.Thanks FOOD BASICS.
Great place to shop
I like the floor pattern
Excellent prices, a great selection in a store kept clean and the nicest people in Hamilton.
Stire is bright and clean, I wish they had on line order/pick up. They do need to limit the shoppers, or not allow entire families in, it was quite busy and social distancing was difficult as other shoppers were afraid they were going to miss out on something on the shelf.
A great store. Great prices
It was good i have been shopping at food basics for years
Unorganized, falling apart and not very friendly cashiers
Good selection
Someone might want to get rid of the dead flowers and Poinsettia plants at the front by the checkouts. It smells terrible.
Organized, clean, good produce
get sum milk
Good prices
Good place good prices
Great service, good prices.
Store is great , the website for this food basics on Pine St , has the closing hours all messed up . Ended up going to the east end location last Sunday evening as the hours listed had it closed . Very inconvenient for me as I live close by . Please have the website hours updated to show your correct hours . Thanking you In advance
Clean story, dont like the way the food put out
Great update of the store very clean and well stocked
It was great. The orices are good
was there today produce awful bad and selling it meat fridge where lunch meat etc empty also side one where hummis etc usually is empty no signs nothing place is going down hill put groceries back that i had went to westdale.basics totally different sad how the area affects the store feel it needs a upgrade and better produce
I want go back, if you want a 6/49 ticket you have to line up twice and the make you wait.
Not to busy, very conscientious about wiping carts, friendly staff. I was in and out in minutes
Amazing clean and stocked
(Translated) Anything has it all. Rice, seaweed, shrimp cracker, Shin Ramyun, onion cracker, yogurt, etc. The price is also good. Everything is available Rice Seaweed Onion Crack Shrimp Cracker and shin Ramen. The price is also cheap (Original) 뭐든지 다있다. 쌀, 김, 새우깡, 신라면, 양파깡, 야쿠르트 등.가격도 좋다. Everything is available Rice Seaweed Onion Crack Shrimp Cracker and shin Ramen. The price is also cheap
The staff are always helpful, friendly and smiling! That's why we keep going back!
Good customer service
Inand out nice and quick just after noonish. Being its Sunday some of the sale items were out of stock. But still got all the essentials I needed.
Went in for 3 things.....none of which they had!
Very large store with friendly staff. They haven't a selection of vegetarian items and very few supplements. A very "basic" experience. I prefer a deli counter and baked goods on premises. Reasonable prices.
outstanding planning for customer safety ....... Update up until now you guys have done fantastic dealing with the pandemic but today I made a quick run to your St.Thomas , Ontario store I was in your store less than ten minutes and witnessed two male employees with their mask not covering their nostrils being that this is a place that people purchase their food this is unacceptable! I realize that we are all fatigued by covid-19 however we must remain mindful especially if you are dealing with food supply for a community and for this reason today you lose a star.
Always have Whats on special.
Always reasonable prices. Love their frozen selections.
Food basic has always been helpful and willing to go the extra mile to assist
Good prices
Place was clean. Employees were friendly, yet very professional. I was impressed by the fast friendly service.
Staff at Pine St location weren't very helpful, lines were too long. Only person who was polite and helpful was the one regular bakery girl who was willing to help me in another department.
Very polite Checkout person.
Needs a good cleaning.
Great Service very friendly
It really has a fresh stuff, i love to buy the things from here even i would like to do a job over here if i get one ????
Quick service. A well stocked store.
Hard to find ad items
Clean. Mostly good prices plus they carry Lactantia milk!
Wasn't happy because I couldn't find what I wanted at the Pharmacy. The staff wasn't really willing to help me.
Terrible selection. Outrageous prices for the quality being sold. Will not go there again!
Store being renovated but still easy to find everything.
They always have good sales, store is always clean
Clean, full and fresh. Great staff here
Had all the fresh veggies and other items I was looking for.
Ok
Much better than No Frills and that's without there point system.
Minimal stock on dairy products and vegetables.. If an item to purchase on above is mandatory then try to search other food basics store. Still a great store , during this pandemic situation trolleys are cleaned thoroughly by them even now. Thanks to the food basics employees who are doing this service by thinking everyone's safety.
Port is a great little place with friendly people and great stores. This food basics has great deals and good selection
Staff were very helpful, good COVID-19 practices in place and best of all the products advertised in the flyer were in stocks!
The store name is an honest description of the store - basic goods and basic (but polite) service and basic prices. Good value.
Halal food is available here. Fruits and vegetables are always fresh
Love! love! our Food Basics stores! Franchise request! We need a new Food Basics supermarket across the street from Nations Supermarket in Jackson Square!Hamilton,.Ontario! God! can you hear my wish?
The prices are great,I love shopping at food BASICS.
Love food basics always great sales and friendly people.
Good products, right price, close to my home.
Food Basics in Port Colborne is a very clean store with great prices. The weekly Flyer always has great specials and saves you money. It is a well laid out store and has a clean washroom at the back. Friendly employees are more than willing to assist you.
Clean. Nice staff. Easy to find things
Not much campared to freshco
I wish they would restock their shelves when items are on sale..... always out of stock
This is one of my favorite stores in the town of Pembroke. Just for always having great stock and fresh produce and products at the best prices!! Shop daily here!
Good prices, decent selection
Found okra, pork Chinese dumplings, borek, as well as everything else I needed for Thanksgiving.
Great place to buy groceries! Clean and everyone wearing a mask!
Nice clean store. One of my favorite go to's.
Clean, stocked, and good value for money!
As they go, fairly tidy and well laid out. Has everything you'd expect.. fruits and veggies good with good selection.
Kids love the mini carts
The employees here were so nice. I appreciated their courtesy and professionalism.
It's a good place to shop, prices are reasonable and the store is clean and well maintained. Some of the aisle signs are incomplete which makes it difficult to find items sometimes.
Becoming more and more disappointed in this store. Was not happy that in the middle of a pandemic they ad in self checkouts, forcing the remaining cash registers closer together and increasing the likelihood of covid transmission between …
Good but still a bit expensive especially for those on foxed incomes
was there sunday around 7 they have all the self checkout lines and a lady standing there, i walked to the checkout line for a cashier who was standing behind it talking to another girl they both ignored me for quite some time until one slowly cavanted over to check me out, not apologizing nor explaining why she simply ignored me.
Deals deals deals
Nothing bad to say, they keep it pretty clean
Parking extremely busy and not many spots available. Protocols in place. Not everyone keeping social distancing. Lineups for checkouts.
Good store for shopping but too many people with no manners.
Great selection and prices.
Shop the specials here but unfortunately they don't price match.
My favourite grocery store
They have 5 check out stations, yet for whatever reason only one person was checking customers out.. There were at least two other workers, both talking, not working. Maybe this post will get the owners to rethink how to assign people to do jobs..
Always just o.k.
Quality produce and ok variety. Much nicer after the Reno, but don't expect any frills. Prices and comparable to other chains.
Wonderful staff. Always helpful and friendly
Clean store, friendly staff, good selection
Good store for a pretty good value on most items. Usually a good amount of stock on sale items and dont run out on first day. Store is usually clean. Great friendly staff.
Nice place for economical groceries
I always shop there all ok
Cons: Produce is not very fresh or plentiful. Not enough tills open. Pros: Prices good, lots of on sale items and I'll continue to shop there every week.
I love this store, everything is fresh, and the meat is alot better than any where I've been in Hamilton Ontario, except for the farmers market.
This is a nice affordable place to buy everything from toiletries, dried goods to produce, meat and cheese. Everything I have bought here has stayed fresh for a long time. The staff and cashiers are also very friendly as well. I come here often and I recommend anyone in the area to visit this location as well.
Very helpful staff. Can get a rain check if not in stock
This is my go-to weekly grocery and house hold needs stop. It is nice to see they are expanding their product brands everytime. Highly recommend!
????Awsome place to shop, decent prices and great service
Was fine
It is a good grocery with fair prices.
Hello I would rate this store 1 star but they have really good pricing. MOLD is something they sell as well. They're berries are moldy way to often! They sell moldy bread( WHICH GAVE MY DAUGHTER A REALLY BAD FEVER AND UPSET STOMACH AND MADE THE WHOLE FAMILY FEEL BAD), old whipping cream and toxic smelling raisins.
Great workers and usually have all you need.
I won't shop at most grocery stores, they're friendly, answer any questions and treat you like family. Zerhs doesn't come close to this stores ethics. Food Basics you know how to run a business, thank you very much.
Always great specials
We have been shopping there for 10 years.
Good prices
Nice store
Fruits/vegetables were moldy, meat products looked very old. Definitely will never shop at this location again.
I was in there today. Almost none of the employees were wearing masks. Including the manager. No one managing social distancing at check out. People just all over the place. If you wanna catch covid-19, this is the place to go. Complete disregard for public safety. And the meat section is an absolute disgusting health hazard. I won't be going back.
Great staff. Clean
Ok
Great prices, great food - what more could you ask for? Well: beer & wine! And lots and lots of cashiers open all the time; I rarely have to wait in line to check out.
Great prices no long line ups , Ok
Has the same food as everyone else, most times it's cheaper
Good prices for the basics. Friendly staff.
Good price
Good place and good prices.
The store is clean and the food looks fresh
Store was really clean
You can find practically anything there.well stocked excellent produce..friendly helpful staff.
Clean store, nicely stocked, friendly staff
Fresh produce, always has sale items in stock, and friendly staff.
Nice store. Always go off peak and youll be alright!
Excellent friendly helpful staff
One of the last times I was in here a few months back I actually saw an employee with the name tag "Brady", who was taking photos of female customers as they were bending over. I witnessed this multiple times and brought it to the attention of management. I found this extremely unprofessional and predator like behavior. I am glad to no longer see him in the store as it made us very uncomfortable. The staff is now friendly. This is a huge difference compared to 6+ months ago when the staff were just standing around and didn't seem to care. The store seems on the up so continue doing what you're doing!
Not too busy. Love the cashiers there. They are so friendly
Great place to shop,so many specials I always save more than I spend!
A good place for affordable grocery
Got some Really good deals. Seedless grapes were 88 cents a pound.
Staff is helpful
Very well set up for distancing and helpful and polite staff
Grocery store
No frills is cheaper
Good value and nice and clean. I only have one problem. The last few times I have gone there I am subjected to employees smacking on gum and chewing with their mouths wide open. I'm sorry if this seems petty but I find it incredibly rude and offensive. There should be no gum chewing at all when working with the public. Especially with all the smacking. Gross
The Food Basics on Hartzel Rd. Smells like pee and old cat litter . I will never go back there again.
Good servise
Good selection
Wide selection of food items to cook with.
Good selection at affordable price
Not great service, cashier smells, fruit isn't fresh, ect.
Much improved Grocery store.
The name says it. However they have a nice selection
The most cost effective basic foods in town
If you agree with self check out this store is for you ,I disagree with self checkout only 1 cashier I won't be back to this store
Loved it
Nice and big Friendly people who work there
Great variety
Great store . Pair price. Lots of sale.
I'd just like to say the moment i entre this store, i know i'm going to like it. i get my cart and while going into the store there is someone there to squirt some sanitizer into my hands and while i rub it around the hands that person is giving a quick rub don of my cart. so i'm all ready to shop, i always thank them as the store has my well being ,so i'd shop there again. so a big thanks to those looking after me.
Very good. Not too busy.
Very organized and clean
Really like this store and all the space they have for product. Polite, friendly and helpful staff. Only wish they had more space for the checkout lanes, as there is only room for 2 people before it starts blocking others.
It's my go-to spot, but that's simply because it's inexpensive and across the street from our home. Normally only has two lanes open (one of them being express), so you tend to wait in line quite a bit. Overall, it's decent, to sum it up.
They have the basics. I prefer Superstore for the selection.
Absolutely great, always great prices, friendly staff...
Nice store.
Always great service here staff are the best. Quality and quantity of food products very good
Under construction while still open... Little chaotic right now but looks promising.
was clean and service was good
Good pricestas. Pleasant staff
Watch out for small rodents!!!
Nice friendly staff, willing to help. Clean store ...produce section was well presented.
Favorite Grocery Store
Prices are good easy to find what you need. Employes are very helpful.
Poor selection , over priced
I opened my takis and the was barly any chips in the bag too expensive for air.
Food Basic is a very friendly place to shop. Most people working are very friendly, i can sympathize with them at some time when they are grumpy this Covid-19 affect everyone different ..overall I give it a 9 out of 10 ????
Great produce section and fantastic prices on poultry.
Quick checkout and well marked aisles.
It’s a good store but ever since I found out they place FROZEN bagels out to defrost and sell it to the public is just absurd!
Love the staff here, friendly,helpful clean store. Good prices, lots of parking.
A lot cleaner helpful staff friendly i was there a year ago i like the changes get rid of the arrows does not help people ignore them any way .thank u have a nice day .
Great deals .good quality food.
Found everything I needed. Cashier a very polite guy.
"Basics" says it all. We buy just about every thing we need here. Prices are good and we find selections of international products outstanding. Love the people especially the cashiers.
Store was clean and staff were friendly
It was good
The signs were very difficult to read so it took a while to find what I was looking for.
Awesome how their packers hide the unsightly pork chops under the nice looking ones in the tray packs. Customers won't realise they were cheated until they get home and open the package. Looks like somebody already chewed them and spat them out.
Employee doesnt know how to wear mask properly, and tolerates customers not wearing masks at all
Very. Good shopping experience! The produce and vegetables are fresh..with reasonable pricing and excellent quality. ... combined with great Staff courtesy!! Indeed - a winning combination!
Great. Friendly cashier . Store was stocked with fresh fruit and vegetables on a mid afternoon Friday. Wasn't too busy at that time????
Great service and sales
I was actually very Impressed with how clean the store was how great the employees were and the prices lots of sales honestly I was very impressed because usually I go to upper James Walmart or dundern fortinos
It would be great if the workers weren't so ignorant
Good fresh grocery items. They should introduce price match.
The prices are very good!!
Sales this week are the pits
Amazing firm melons
Bright friendly staff. Good savings.
I am a newer shopper here as I normally frequent your competitor Walmart. I will say this, after the way your staff have been and how fast and easy it has always been to come and go during this time I will be a new permanent customer. Your staff is so up beat and very polite. I look forward to coming in again and again, not like when I dred going into Walmart. I just wanted you to know you guys have done an excellent job during all of this and I hope you all stay safe. Thank you.
They are doing their part to ensure that they are making it a safe covid regulation shopping experience
Bad store
Always clean, great prices, fresh food.
Good prices, good selection, but no bag boys
Great prices and staff are friendly ????
Has everything I need at good prices
Watch what you buy, food is always expired.
Fare prices good selection of fresh vegetables store could be a little cleaner but overall good store
Had a few things I needed, got them and found a cash line. Stood there for 10 mins then was told by cashier that the gentleman in front of me, who was putting his items on the belt, was her last customer .. really ?!?!! So I found another line and waited again .. more people pulled into her line .. and it was me who informed them that she was closing .. didn't want them to wait 10 mins like I did. Letting the last customer in your line know that they are last so they can tell anyone who lines up after them would be a courtesy appreciated by customers.
Good prices. Bad produce. Black moldy cauliflower. Overall store needs a good cleaning. Grocery prices are good.
Clean...great prices...pleasant staff
It got groceries at reasonable prices
Great
Good staff
Wide selection
Good prices, the produce and meat are not the best. They have some incredibly slow cashier's and there is usually a long line
5/5
Fresh produce
Great place to save, nice workers
Went in this morning to buy some blueberries and bought 7 there was no sign saying limit she confronted me saying there was a limit of 7 then turns around and says it was OK in the meantime ahead of me she questioned a chap with cheese and behind a lady with pop which they tried to explain it was 2 orders she was just driving this other chap I am already angry with the fact they don't pack your groceries and then question you and then.say it's OK we'll if it's OK say nothing instead of making people's lives difficult with cashshier like that she is going to chase customers away with her attitude control your staff before people walk away
Good sale prices
Good sales
Store is clean and shelves well stocked. Cashiers are always friendly and helpful
Honor no mask exception. Love it. No discrimination????❤
Has more variety than in Toronto... go figure. Found what I needed that I couldn't find in GTA.
Huge fan, worth my trip to the store. Meat is solid for the price and produce is definitely good. All the staff I have met are honest and they work hard and are approachable if you need help
I love the way they leave carts & cartons in the aisles
Some good deals , they should have boxes like no frills
Did shop there when product was comparable and prices lower. Now prices match with other retailers which makes lack of selection and cramped isles less bearable.
Store was clean...plenty of carts...pleasant cashier...lots of stock...the smell that was in the store (sewer) was finally gone...
A fine grocery store. In store shopping with lots of precautions in place.
We are new to the area and booked our vaccine shots at Food Basics. We are very happy with how easy, efficient and painless the experience has been from beginning to end. Not only with the in-person staff but with the online process as well. Hats off to Food Basics during these confusing and challenging times!
This location is located right beside the Barton jail. I expected it to be more clean as they would try to entice customers to shop there but the lots were littered with garbage. …
I find that when it gets busy they immediately open more cashiers. Makes shopping easier in times like these.
Cheap groceries but the neighborhood for this store is sketchy.
Staff were friendly tonight!!!
Friendly and helpful staff. Clean and very well organized. I do groceries here all the time. Prices vary with sales and whatnot, like any store.
Great price on various products
Great prices and great produce
Love coming here especially when I have no idea what I'm looking for the people here are super helpful
Very poor customer service at this location.
Great
Good grocery, well maintained friendly.staff. lots of selection.
The vegetables and the prepacked fruit are often spoiled or on the verge thereof. Otherwise, a friendly staff, not too crowded, and decent selection.
It's always busy, carts are hard to find.
The produce here is usually great quality. There has been a couple of times lately that some items have been on the shelf past the time they should have been removed but I find this rare compared to other Food Basics stores I've been to. It gets busy here midday so we try to go earlier. Great store with good prices, well stocked and clean.
Just fine thank you
Nit my favorite or first choice grocery store but convenient when needed. Hard to find or see products. Pretty clean. An ugly green is their company colour ???? Prices are fair. Staff is good.
Great deals and fast check out
Had everything i wanted and the staff was very helpful ????8
Coming from the United States side, the fact that you have to pay for bags is a little irritating. Trying to grab a cart on the Range can be a little tricky, as their entrance way is strange. The food and produce else seems to be very fresh, and I've only had to wait in line for a very short. Of time. Of course have a Tim Horton's inside, so if you're into coffee there you go.
Friendly fast short line service
Good store
I love this place everything is under one roof. Specially all indian food????????????
It's bad
Prices and selection are always good.but I wish someone could manage the shoppers. Seems crowded and non conforming to the guidelines
Stop asking.
This store is constantly OUT of product .Discussion with head office on 3 occasions yielded no results. Store is a headache ☆
Militant ppl to get in!Wth??
Poor customer service
Got charged for broussil sprouts didn't have any ????? Had clementines. Big difference
Always good prices a little dirty... They should improve on how clean it is $ecially the produce side
Easy to shop, good selection, friendly courteous staff.
Great selection and cleaner than most others I've been too.
Amazing and better than freshco
(Translated) Excellent service from those who work to assist migrant workers from different countries, thank you very much (Original) Excelente servicio de parte de los y las que trabajan para atender a los trabajadores migratorios de diferentes países muchas gracias
To be honest, there's acouple cranky woman quite often at the checkouts Come on people Smiling alittle wouldn't hurt or something even if you have to fake it. Its called good customer service skills Few of you are lacking!!
At both stores fisher Hallman and Erbsville road the tapping machine not working, and perhaps is done on purpose.
Great variety and fresh ????
Easy parking and a great place to swing in for a few things. Everything is very reasonably priced. The food is all fresh.
Had almost everything on my shopping list.
They put discounted food on bargin racks...disregarding the out of control fungi under the first layer. Lure you to ticketed items signed with sale tickets.that read SAME EVERYDAY PRICES. Are we really just suckered.past due items still available in sales. Or I'm just an old man complaining because baloney is no longer $00.10 per pound..
Deb is a great cashier. Always has a smile and a kind word for us
Love Food Basics!
Not enough cashiers open . Shelves empty. To many rude people standing in the middle of the uskes like no one else needs be anywhere else.
How can the express lane be called that when the poor cashier is taking care of customer service, lottery, answering the phone and ringing in groceries. The express lane takes longer. There were 4 people with groceries, 3 people needing lottery and the phone was none stop ringing and one person to do all those tasks, not fair for that person or the customers. The Express lane needs to be looked at further or another express lane added.
I'm going to be able to flat out say that I got what was needed for my life
Great staff and good produce and products at reasonable price.
Great prices, good for everything. Prefer to purchase produce and meat from other places only bc I like I support local.
I visit this store quite frequently. Only one downside and it was today. The middle age cashier on the express lane today at 10am Sunday Sept. 2nd. was rude in her demeanour. She was rushing me through, pushing through each question and not waiting for me to answer with some thought. I mentioned that she shouldn't be rushing the customers, and all she said was "i'm not". No apologies given. There are too many choices on where to shop in Cornwall. Customer service like this should not be tolerated.
Typical low end grocer. Store is in better shape than most. Do not expect to find sale items in stock, especially meat department specials.
Great store, will be even better after their renovations. Location is ideal for people who live on the East side of Guelph.
Big, clean and nice variety.
Great people here very helpful when asked
Not team players with near by business employees! Owner has forgotten how many employees are in this vicinity that will no longer be shopping there due bylaw tickets! Marian Brantford
Great staff reasonable prices good selection
Check out lines are busy. This location could use a couple of self checkout counters
Good grocery store. Had food. Some on sale. I bought some but didn't buy it all. There is some food left for you to buy. Hurry. You need to eat. Deuces
This store allows people to come in and shop with NO mask. Today I witnessed a lady go in with no mask coughing all over the place AND not covering her face. That is absolutely disgusting. Management should be ashamed
this place is very clean and it has everything you need at one place.
Lost good food on sale and the staff very friendly
Love this location friendly staff and prices are also good and after renovation looks more cool
Always friendly staff, busy at times but as good or better lines than other places
Nice
There has been a definite decline in the quality of produce here over the past months. Keep bringing home fruit and vegetables only to find they are not fresh and have mold growth. I've had to switch stores because of it.
Nice produce
Very good
Good prices.
I love this grocery store! They often have great sales!
Nice friendly staff good place I like it
Cheaper groceries,lots of selection
Food Basics is also a stoer for everyone.they have the best quality of everything.
They take safety measures for COVID-19. Mostly what i'm looking for
Good choice and range cheap prices good offers beef/pork family pack good value
Couldn't find anything.......shelves empty. Everything mixed up. Not a great selection of campbells soup. Only great thing is the cashier Anna. She is awesome. Always a smile on her face
Lotto lady toke my $ I won but gave me my tickets back.. Beware !!!!!!!!! BEWARE !!!!!!!
Needs to be cleaned
Good prices. Nice store. Covid rules must be difficult for the cashiers. I was snapped at in a fairly disrespectful manner today.
Good sale prices the downfall was a lot of empty shelves/sold out items
Dec 29th 4:30 p.m. Checked out on express, the cashier was tossing my items down the belt, and my bananas were last. She must have not been pleased with her toss so she literally picked them up and tossed them again! I asked her, "what's wrong with you, Don't throw my food down the belt!" I got what I needed because Food Basics is on my way. Moving forward, I think I'll take the long way home and to another grocery store.
It was alright
Great selection of international food. The store is well kept, and the staff is always courteous and helpful.
Busy little place but well stocked with everything
It’s great price wise but seems to be crowded with people that have no idea what they want to buy and make it so you can’t even walk past them.
Place where the deals are always best
Close to a high-school so can get busy during school hours.
Great store.
Discount grocery store.
Just your average food basics. Good deals as always but beware of the area once outside. Make sure to lock your doors and always know your surroundings!!!
Clean and well organized store, easy to find what you are looking for . Helpfull staff. Food basics is generally the cheapest store for most items.
He’s very bad and very stupid Worker I don’t believe it how much they are stupid
Has everything and lots of product
horrible experience. cashier was miserable and plain rude
Good
Always a good store.
Enough parking. Quick check out. Fresh bread. Halal cooked chicken from maple Lodge
Horrible customer service! Called yesterday to ask if there was anyone there to help me with Western Union and they said yes come in tomorrow afternoon. Called in today in advance to make sure they were in and they said yes. Went in and was told that there’s two lady’s who could do it but “they just don’t want to” !!! Called the manager just to be told it’s not that they don’t want to help it’s just busy and I said yes I understand that but I was told I could come in today. Then he proceeds to talk to the girl who could help me and then lie to me and chance the story saying there’s no one here to help me now and to come back tomorrow and they can MAYBE help me then. I asked if he could help me then and he said no I don’t know how sorry and said “can’t you wait for your groceries?” Like No I can’t but You’re giving me no choice. Overall horrible service! Jazzmine and Joan are the lady’s who could’ve helped but were lazy and got off with “I don’t want to”.
Great value
They don’t have a good customer service :((
GREAT STAFF AND PRODUCTS
Always great place to go. Very nice staff.
Nice variety of food stuff. But missing Asian snacks. Certainly better than Walmart in terms of pricing.
Not a bad place. Would get 5 stars if the meat didn't suck. Good prices, can be very busy at times.
Good sales
It's more the time n location of requiring necessities than the supermarket experience that brings me to a food basics. After Saturday morning's farmers market I usually get my yogurt, grains, or anything packaged at the sister franchise, FreshCo, who carry the same products but offer competitive price matching.
(Translated) Poor and dirty (Original) Pauvre et sale
Great prices
Clean and always stocked
Store is very clean and bright. Produce looks very fresh
Good selection of food Good prices.
Great for groceries
Not to happy went there for something was out of it on the second day
Good produce
Good prices, friendly staff. Basic food selection like in the name, and they do not carry a lot of organic foods, but the store has surprisingly good variety and quality in international section if someone is looking for it. Prices are always fair. Staff is very professional.
There were some weird smells of spoiled food strongest in the meat/bakery area, but the whole store smelled unpleasant. At least they have good competitive prices for lots of stuff though.
Get these people a quantity key. There's no reason a teller has to scan each thing if there are 80 of the same product
BIG shout out to Mindy for chasing me down in the parking lot after I forgot an item in the sorting area. Great customer service....keep it up.
Wonderful
Nice and clean
I like shopping here. The prices for my favourite items are usually lower than the other grocery stores in this area. It is usually easy enough to stock up with the sales
Usually shop here decent prices
morale of employees excellent, cleanliness of the store excellent. the main aisles are not cramped up with product and lots of space for social distancing all and all best food basics in cambridge. ???? Water street food basics HORRIBLE ????
Beautiful flowers
Sales prices are good. Service was excellent. Nice and clean and new.
Great store friendly staff clean aisles
Clean store
Clean, stocked, friendly staff.
Good clean store, quick service and wonderful employees. Very helpful
Everything was fine. Found what we required, in and out was no waiting. Thanks
Good
(Translated) Excellent (Original) Excelente
Very clean, well organized and properly set up for Covid. Everything was in stock and good sale prices.
I found that shopping at food basics was Enjoyable and organized, when searching for items. I'd seek help from a food basics employees, help in finding an item had been wonderful. So feel comfortable and free to ask for help.
Good selection friendly staff
I especially enjoy the food basics music!
Clean store friendly staff
Fair prices. Good service. Quality is good for fruits and veggies. Lines can be a little long at times and sometimes it's difficult to get in and out quickly.
Nice clean store and cashier was very nice
Has many vegan compliant foods
Convenient
Always very friendly staff, and sale items well stocked.
Good prices, great staff
Nice store friendly cashier clean
A nice place to shop with some reservations. Not all prices are comfy comparatively. Be vigil when you rush to buy very tempting fruit on sale prices. Many a times have noticed one needs to check thoroughly. Bakery well catered. Needs revision on pricing
Fills my need for a local grocery store. Wish it had a deli counter however. Also the express lane allows 16 items which is quite a lot, lines are often quite long.
They do a pretty good job at keeping the shelves stocked
It was good. Dont normally shop there. Found items we needed easily.
Its ok a little high priced but ya
Excellent service. Staff very helpful.
Clean with very friendly staff & service!
Very good prices
This location is a little smaller than some so the selection is similarly smaller. Still has good variety here but a little skimpy on international based choices.
Way to busy to only have 3 tills open
Food Basics University and Fischer-Hallman caters to a wide variety of us that like quality and good price points.
Service was great and prices r great.
My favourite grocery store. Always great prices and good deals.
Best deals on pops I always get feom here accross the town...fresh stock..keep up the good work
Its good but not too much variety
I like shopping at Food Basics EXCEPT when - and it has happened 8 times already- someone starts packing right in front of me even when I or the cashier tells them not to. All the other grocery stores I go to make sure this doesn't happen by not letting the following person put their items before the first person is almost finished packing. I think you can do WAY BETTER Food Basics
I find great prices. I always even get my wet dog food there because it's over a dollar cheaper. Always go to Shaelyn because she is always courteous, and friendly. Only go elsewhere if I need just the odd thing.
Twice I was there because of the specials meat and poultry both times the counters were empty
Great prices, clean, organized and well stocked store. Cashier Michelle was friendly and efficient.
1-8 Express lane hasn't moved in ten min with the line building up do better
I absolutely love this location staff is kind curtious and very friendly.
Great sales love the 88's
Great prices, good food and choices. Usually always happy when I go.
The employees are happy if you need anything they will look for you.i am very happy to shop there
Not busy at all, had everything I was looking for and great prices!
Lots of people. Was fun there. Finding what i went for ????
Good prices and selection. Just watch out for check out line ups.
Love the new layout and self checkout.
Love this grocery, fruit and vegetables are slways fresh and meat is reasonably prices.also a wide selection of groceries
Nice little Food Basic store. Has been around for years.
While I shop here frequently I am always quite frustrated. The shelves are rarely stocked if a government cheque has been issued and the lineups are quite insane. This issue has gotten quite a bit better in the recent past. I have noticed more cashiers which is nice but it's quite frustrating when I have to come back another day just to get an item that should be on the shelves. The staff are always pleasant and knowledgeable.
Honestly I'm at this food basic once a week at least and I enjoy it. Easy to navigate and fair prices.
Good prices and selection
Food basic it’s the best place to get what ever food you want!!!
Good prices
I survived, 5 stars for surviving. Also they have a pretty good selection of energy drinks. Parking lot is a bit of a nightmare due to the proximity to the old age home in the area.
Even with the renos... Clean and organized
I went to the store on Sunday because it's usually less busy. and The young Gentleman on the carts was very rude would not let me have a basket even though I ONLY needed 4 things.
Shelves lately have been bare of products in some sections. Meat section was particularly bad. Practically no beef products and lots of empty spots at sausages. Girls on staff at cash who are very young are usually on their cell phones. This store is bo longer run properly. I used to enjoy shopping here but no longer
Great product and pricing
Very nice store good prices nice service
It's my favorite groshey store
The management should be ashamed of themselves. The meat , beef , chicken and pork looks like it has been sitting there for weeks. It is disgusting, perhaps the ministry of health should be contacted.
Produce seems to be second rate. Used to be good ,then they started getting wilted and rusty looking vegetables. That was the Mcloud road store. Then we started going to the Montrose road and thoroldstone. ,for awhile good then same thing.Terrible produce. And short on advertised items.
If you are a woman and enjoy being stared at and harassed by their male employees then help yourself.
Decent prices but lack variety
Cashier was a bit grouchy, but I am going to say she was just having a bad day.
Store reline coming along nicely. Like the pharmacy. Some of the the girls at check outs are friendly others are not so nice and wear their name tags backwards.
Small standard grocery store, has what you expect. Produce is not very good
This food basics has a pretty good selection of food items. Not just your standard everyday food items. This would be my first stop for that unusual item in Orillia.
Good sales
It's worth the drive to the Pelham store.
Love this store. A bit more Organic fruit and Veg would be great. Matthew was a very helpful young man.
I am seriously thinking of switching my grocery store to No Frills. The recent interactions I have had with many (but not all) your cashiers have left me dumfounded. How hard is it to respond when someone is talking to you. Can you not say hello...have a nice day...maybe all your staff needs training in customer service.. just plain rude!!!!!
Very good munchies n stuff!
Produce counter is awesome
Good variety, often has sales, shelves are ways fully stocked, cahiers are ways super helpful and nice to chat with
Great place
Has a great selection of freash and good looking produce and wonderful low prices compared to other grocery stores. Only bad thing I can say about food basics is they are a little low on variaty but I can't blame them with their great prices.
Great store great prices and they give reign cheques, shop there all the time
good bargains but not much stock always out
Clean wider isles plenty of stock
Standard grocery store. Nothing different
Never enough cashiers and the tend to run out of sale items very quick.
The store needs updating. Looks messy at times.
????????????????????????
Good service and good prices
Good specials but rated them a 3 because no price matching or no point cards accepted (ie air miles, etc)
Close to home and I like their sales the store always clean amd they have what I'm looking for my favorite
An eat-in, day-out store. It is well laid out, and there are staff around if you need them. Produce is fresh.
Very bad service and the cashier staff unfriendly and they are not hepling u to keep the staff in the bags . And i dont why they charging the people for bags . If they really wants to support it should be hide the bags . They are looking only how to collect money from the people .
Out of specials
Very good specials and lots of stock
That was my first time in food basics the product selection is really good. I found the prices comparable to other stores. But it was a pretty good experience for the first time.
It was fast once I got to the front of the line
My mother just went home from your store. She was so over the moon. Her tap on her phone would not work and she was about to leave her groceries to go home for her credit card. She was so down. So discouraged after a bad day. Her job is in jeopardy due to covid. It honestly has been so hard for her. All of a sudden, the manager came over and asked what the problem was. When the cashier explained, he wished her a Merry Christmas and gave her the $123 worth of groceries for free. I beyond grateful. You have no idea how much that meant.
Reliable,essential and always professional.
Great prices just wish they would price match.
It used to be great when it was metro. Now it's just cheap looking. The floor staff is helpful.
Good food at great prices
Great store
Store is looking another better since reno. I find its cleaner and well put together. Kudos to the owner and staff for a job well done
Cashier today was very rude asked to buy tickets and she informed me she had not logged into the machine and wasn’t going to until later I will have to come back in a few hours don’t understand why she had to be so rude
Meh
Always decent prices..BUT check expiration dates. 3 times I have found expired dairy and deli items. Staff are friendly and helpful.
Cashier talking instead of doing her job...5 min trip turns into 30 mins
Loved the prices and selection. Cannot wait to move
Good food prices.
Great selection of foreign food. Good deals each week on different meats. Well worth checking out
Great prices, lots of variety but didn't like the fact that you have buy the bags first and guess how many you need. I was 2 short
Prices are good BUT the produce is terrible. Opened spinach, raspberries and mushrooms next morning and had to throw out (not worth gas to drive back to city) I went for strawberries another time and looking through the bins they were so rotten. Corn was the same. It is not a good deal if you pay money for rotten food. I really hope Food Basics looks into this.
Very nice staff at checkout
Busy but lots of cashiers
Fantastic staff, great fresh vegetables, store is always spotless.congratulations all round. I cycle to grocery shop , theres a camera at the bicycle rack, which is a …
Good store and easy to find items you want or need
Nice store good.prices
Good
Great
Good as always
Shelves were pretty much empty
Great vegan variety
Tag day for Tapps performing arts
Great deals on can items,,& dry goods
Brenda sucks
A favorite place to Shop, prices are rising in all stores nowadays and shelves are pretty barely, but it's all the grocery stores I visit.
Found it to have high prices in comparison to other grocery stores. But the isles are wide, clutter free and clean.
Good service nice and clean. Staff are doing their best in these challenging times. Wish customers were more patient!!
Store was well stocked, clean and staff were helpful, finding items that i had on my list.
Cheap basics, with ok selection. Carts are free to use. There is a food basics app that you can download to your phone that has coupons and weekly flyer.
I get treated extremely well there by all employees
They need more cashier's large line up cashier's don't care they close tills and just go on breaks
Good
Great deals on your everyday groceries. The staff are helpful and polite, the store is bright, kept clean and generally well-stocked. Sale items sometimes run out but you can get a rain check from the customer service desk.
Ok
Reasonable prices.
Decent prices and good quality fresh food's like Fruits, Vegetables and meats. Great operating hours for a rural store. Could be a little closer to downtown but not a terrible location.
The cashier was very polite and helpfull
Best grocery store for me, economical, and always a choice ????
Just left highland road location. Rudest young employee I have ran into in the dairy/ egg section. Came out of the back area to give me a lesson on returning egg crates that were empty. Not going to return to that location. Will take my business somewhere else. If you do not like your job get out of the service industry.
Pork loin was on sale and They never had any all week soo disappointed checked everyday
Good staff, good selection of imported goods
Very nice store. Renovations are almost done!
Great prices on everything
Always has great deals and staff is tremendous
Not sure why when they only have one till open, which is pretty much always! They open the till that has the one side of the belt blocked off so you can't pack your groceries because the little door for the cashiers to get through blocks the area for you to pack. Pretty annoyed with that. Please at least open a different till if you are only going to have one open.
Good salad
Good service. Verybusy but they put an additional cashier on as we got to the cash
Good prices.
Cheap price
Good prices ... my kind of place too shop ????????‼️
It's a good place to save money and find some great deals. You'll save on your budget.
They sell beer and wine ????
Good as usual
Simple, friendly and accessible. Great sales.
Had everything I went for at a lower price than most stores.
Watermelon was rotten when I cut into it less than one day after buying it.
Their shelves are always stocked and they have fresh vegetables and fruit
They really need to open more cashiers.
One of the best grocier stores in town Always the best and cheapest prices
Decent store, renovated, doesn't feel as "dirty" as it used to. Has a self-checkout.
Great deals but a poor location next to the jail.
Good sales, friendly staff, clean and organized
Staff are fantastic! Prices are good. Selection is hit and miss for sale items.
Place desperately needs to be remodeled. Dairy doesn't last long, such as milk and cheese. Veggies don't look as fresh as they should half of the time. Bread becomes moldy within a few days after buying it. Staff is nice but if the place just gets remodeled to look cleaner, I think the place will be fine. Remodel!
Good prices nice produce
The line ups here are just brutal. They have yet to impress in 8 years of shopping here always poor lines. The staff is great just mismanaged
Clean and we'll priced
Great Store
Very good
low quality.....
Many items available
Very reasonable prices grocery store
Always find everything I need. And absolutely love the International Aisle
No line-up To cash out. Lots to choose from Recommend to all
prices are good
Always a great place to shop. The prices are low and the staff is always ready to help when needed. I never shop anywhere else as they have everything I need.
Hit or miss. Sometimes the items in the flyer may be sold out, but you can get a raincheck.
Have had more then 1incident here was physically shoved into a shel cause I am medically exempt from wearing a mask. Had my windshield smashed.in parking lot. Due to masks causing me sezieure
Good
Shop there alot
The wife likes this grocery store the best in Orillia.
HGH
No carts inside shelves not stocked
Clean, stocked and great produce
Compared to the other stores kind of pricey and they dont price match
Store brand sausages are the best. Place is always clean and well stocked with sale items!
Good prices ????
Good store, good selection
Basic grocery store decent fruit and vegtables.$10 bin.unfortantly boxes no longer available at check out so buy bags...
I give it a five if they quit switching the shelves around
I always find this place dirty and nasty
Easy to get around
While they do have good sales. I have given up on buying produce there as it is sub standard. Recently bought 4 apples at what I thought was a great sale price, and threw out 3 out of the 4 as they were brown inside. They looked ok on the outside. This happened with pears also and a watermelon that was light pink inside. I'll stick with price matching at other stores to guarantee quality from now on.
Great sekection
It was good and the price of items there are good
Good selection and fair prices but by no means a high end grocery. Be careful shopping wednsady evenings as they begin to change the prices to the new flyer halfway through the day and it can throw you off of buying what you need.
Has everything I need. If I have an ingredient not often used in a recipe,I can usually find it here.
Have you ever had that teething screaming baby with you? Well these ladies helped push my cart to check out unload scan pack and replace the ranch dressing bottle the lid was cracked on ...even tho my baby probable did it all with a smile no worries no worries so thankful. Such a great experience
My go to store in Orillia!
Great customer service from my cashier and some great deals!
Great
It was basically basic...
Love this store , prices are great it's always clean, fresh meats and produce. Great sales.
Love the drive through pharmacy and it's a great little grocery store.
Good place to shop
Don’t know how to provide service to customers. Specially the manager whose name was katie.
Open early and always clean. The staff is friendly. Great prices.
Always liked this store Prices are reasonable Staff are friendly and caring The store follows all covid restrictions for everyone's protection.
It's cheap and clean
Good grocery store
The location is in a strip plaza. Food is pretty good but the servers were great! I think the owners are in love with Christmas, they have many items for sale in the restaurant many at a decent prices. I will say they deserve another half star. Congrats.
They really need to work on their covid protocoles!!
No line up, mask to get in, pricey due to covid, sales items mostly sold out. Helpful staff
Great place to do your groceries great sales all the time
Food Basics was fantastic,I found everything I needed.The staff was great as well with the cashiers
Generally a fairly dirty store, they also didn't have the item in the flyer that I came in for.
Okay
Great prices and selection. The bulk bags of frozen entrees is always good.
Very good service.. Couldn't find a few items that were available at the last visit... Ex.. Oreo cookies with caramel filling... Mini baby pickles..
Express pples are good n fast n courtesy
Great Prices with Great Sales with a Great selection to choose from.
Very clean, fresh produce. Organized line up.
Awesome staff and low prices. Usually there's barely any waiting in lines, and selection is diverse.
Convenient grocery store. It usually has good sales and most often has the products I am looking for.
International food aisle is great place to find an assortment of snacks, sauces, and spices.
Recently been going back to this food basics in Woodstock. Very clean! Well organized, the staff are amazing help and I seriously can't stress enough about the low prices. Only issue is they don't price match but you usually don't have to because the prices are already so low.
Great Service Amazing Staff
Pleasant and friendly service.
Probably the best point of this store is its strong imports aisle. Other than that - well, it's a discount grocery chain, what did you expect? Moderate selection for what we can only hope is decent prices. The cashiers are generally quite nice at this location.
Great specials good and fast service
Always clean. Carts are cleaned after each use. As for the groceries, a great selection at good prices. Nice produce also.
The best and cleanest Food Basics that I've been to.
In beginning I thought that Food basics is good and reasonable rate of all stuff but eventually it's not good price than market as well as stuffs are not fresh as well.... specifically like vegetables, non vegetables and all food stuffs.... only nearby expires items are cheap but almost useless because when you open it up it's already died....
I had lost my wallet last Friday May 24th 2019 and came back on Monday May 27th, (I only noticed Sunday night). Well my wallet was there, and nothing was missing from it I had $120.00 in it... A very big thank you to the staff, I wanted to leave some money as a gift but was told the staff is not allowed to accept .. A million thank you :))
The sales are incredible store is generally clean but not we'll maintained the staff tend to be polite but slow at times good place to save money if you are buying alot of food
Very nice stafr
Awesome place to shop
Just ok
I have no problems with food basics. The selection is good and the prices are great. I find that I can fill a cart for 120-150$, whereas if I went to zerhs the same full cart would cost over $300. I've never had a problem with quality. I recommend food basics if on a budget.
excellent produce, probably best in the area for choice and freshness.
I always receive great customer service and I find all the groceries I need at one place. Fresh and affordable groceries everytime. I love shopping at the Food Basics they are excellent in their business and customer service. Hope they continue to do great business for eternity because they know how to serve the Sault Ste. Marie community and diversity that lives here.
They have food
One of the few times I've been here I stopped in quickly to grab a bottle of water not realizing until I had left the store that it had already been opened and someone had already drank (presumably) from it... For a $1, it wasn't worth going back into this disgusting place to get my money back. Have not returned since.
Great prices and selection for a discount grocery store.
Very clean store, well organized. Well worth driving to this location as opposed to the one across town, which always looks dirty and disorganized to me. Prices are fair and I find it well stocked
Good selection and variety of different foods.
Clean and neat food basics.
The staff was helpful and friendly. They do their best to keep shelves stocked, which is nice to see. They are willing to help you find products.
This particular Barton Street location is my favourite Food Basics.
Clean and properly priced however the majority of times I've visited there's always some sort of problem when checking out whether its an issue with the system or not being charged/priced properly.
Superb deals on all your groceries. Great shopping cart collection of the parking lot. Always on top of it.
Well organized and clean
The have good deals every weekend.
They came a long way with their stores. Pretty clean, considering the traffic.
Very friendly staff, especially the cashier that rang my order.
(Translated) Awasome (Original) Awasome
Great stuff, cheap food.
Sales are awesome however stock was low.
The cashier was a.nice.young man. Fpund what i wanted and left
Good deals
This Food Basics is very organized, clean???? Staff is very helpful!! Shout out to Randy and Mac both are so kind and helpful!!! Great Job to all of this staff????????
Friendly and helpful staff
Grat place for your groceries and prices.
Friendly staff, self scan check out was great, cleaned and newly renovated. Price right!
Cheap food and okay selection
Very rude staff.
Clean. Bright. Inexpensive.
Clean store & great deals
Always go there for great deals
Almost everything available! Go shop
Basic items never enough tellers
All ways great customer service.
Has a pretty good selection of foods. Overall I'd say it's a run of the mill grocery store.
Nice store for an older store/building. Nice staff . Good selection and in stocks for a discount store
I like Food Basics for their prices. Store is clean and well organized. Friendly and hardworking employees. Only disadvantage is that the aisle are a bit tight.
My go to. Dont expect luxury...but prices are 25% less than its upscale counterparts.
Less crowded. Reasonable rate.
Always friendly there
This is a good grocery store, with good selection and good prices. The store is clean and bright. Always well stocked. The manager of this location knows how to run a grocery store! The fresh fruit and vegetables are always fresh with an excellent selection. Their prices for fruit and vegetables are the lowest you will find! Another great buy there is the rotisserie chicken. Always fresh, tender and juicy. Cost is lowest of the local stores. We do our grocery shopping here and generally save money.
Good prices and they're open early to late 7 days a week
Out of stock on sale items I wanted.
Basic foods ,clean ,great staff, cheapest place to buy food . Thank you ,every town needs this type of store . No cost for using carts .
it's basic but on everyday items you can not beat th price
My regular place I do all my weekly shopping always what I need and usually on sale
clean and cheap
Best produce for in Canada, so far.
How's everything I need and awesome deals on everything else
They've got most stuff
Clean nice staff
Showing its age. Can use better staffing, but that's par for most stores now.
Good selection and good prices
Thanks so much for being caring, I'm medically mask exempt and I'm finding it harder to shop now that stores are independently going against the bylaws set out by officials. However, food basics made me feel at ease to shop and have a not to ask others to be kind to though exempt. This can make such a huge difference to people. Thank you!!
Great selection and wonderful Customer Service.
Good place had a lot of sales...well most times good place to buy what you need
Should of done better job letting customers know No Longer Open at 7am for Seniors,,, I am from out of Simcoe and drove for 7am opening for many Trips. Just wish I knew, that's all. Other then that,,, Great Place To Shop!!!
Sarah, a wonderful cashier, she's a keeper.
One star as cashier only wearing a face shield! Spotted a cashier at till number 3 only wearing a face shield. This protects no one. I wish the store would not allow this. If cannot wear a mask do not employ as a cashier to the public. This individual should work only in her own office.
Food Basics is an average well priced grocery store with a very friendly and willing to help staff. Their store is always clean and for the most part items are marked clearly on the shelves. I always check their Thursday flyer because they are pretty good at special priced items, although I do admit that when I go to the store for the specials I sometimes end up doing a whole shop there. Like the Food Basics at Fairview Mall, really like the staff.
Nice store. Lots of good prices
Amazing value for the money Food Basics always has some great sales on and you can pick up Meats for the BBQ Fresh Vegetables and fruits. They also have great selection of frozen meats for BBQ like Cowboy stakes. The store is always Clean and shopping carts are available in the parking lot Cart area or inside the store. The specials go quick so at times you may not need able to pickup those items. Plenty of parking make this a great place to pickup Groceries at fantastic prices.
Ok
Fair pricong
I like the place they've got good prices and they're clean
Messy but like to buy berries when their on sale, good produce and frozen veggie section!
Here's a great example for management losing a popular product. Generally we have been happy with shopping at Food Basics, but their selection for ethnic groceries could be much better. The Karrara Dahi Bhalla is one of the best ethnic products I have bought at Food Basics. The directions were simple to prepare for a very popular product. We served our family and friends and everyone loved it. Unfortunately, everytime I bought it they hadn't coded the UPC so they rang up a similar priced miscellaneous item. I would ask the cashiers to inform the managers, but it didn't get coded. A few weeks ago they had the product on sale at 50% as they want to get rid if it and again, it had no UPC coded for the POS. It is likely the product will not be stocked, as the managers were not bothered to track it and it has no sales recorded for the Karrara Dahi Bhalla.
Quick visit and checkout despite store being busy
Great prices, found almost every item we were shopping for!
Love it
Meat are bad
In the past I haven't really liked Food Basics, but the one in Orillia is great. Great prices, especially on fruit, and a great selection of products - even some beer and wine. I recommend it and I shop there regularly now.
Excellent food basics location. Shelves are always stocked. Employees are friendly and knowledgeable. Will continue shopping here regularly????
Probably the best food basics I've been to. Very spacious and clean.
Good prices
Store is clean, stocked and has nice plants. Manager is super friendly and very helpful.
Great prices on packaged products, otherwise average quality fruit and vegetables, would not recommend meat nor fish.
It ok clean good deal
People still going wrong way store staff don't day anything also every Monday what is it with all the bad meat on your self
Lines are long with not enough cash counters opened to serve the masses.
Shop here every week
I shop at Food Basics on a regular basis and yesterday they overcharged me on a sale item and went back today with my receipt and received the item free. Got to love that.
Very well set up and very clean
Close to home
It's always a pleasure to do my shopping there. Great service, very clean and maintained. And I always find just what I need, and always pick up things that are right up my alley.
Terrible place! Employee's were very rude and unhelpful! Went to Pupo's and was very pleased with their service and better quality of meat and produce!
Good food basics. I like it. It is one of the best food basics around the region.
I was in Food Basics the other day and was impressed to hear on their announcement to have respect for those who have a mask exemption. Its about time, more stores need to do this
(Translated) Good price on grocies (Original) Good price on grocies
⁹very good
Very friendly staff and clean store.
Best prices for your groceries
I enjoy shopping here, sometimes I'm here 3 days in a week. Convenient and friendly. I am so looking forward to when we'll be able to shop without masks but until then, for those who do not wish to wear a mask, perhaps there are other …
Very good prices
Best food basics I've been in. Easy to navigate. Staff is super nice.
Clean and Organized;
Love it
Reasonable grocery prices
A few weeks ago we went to food basics to pickup Gatorade and popcyles. My 5 year old daughter was very sick and ended up having to stay home for a few weeks. We stopped by to get her stuff to stay hydrates after she had a trip to the hospital for being so dehydrated. It was a very rough week. I was searching for a chocolate calender for her to countdown Christmas but everywhere seemed to be sold out so I gave up. As we were cashing out a young man working offered her a candy can witch out a smile on her face and made her so happy! As we were walking out another female Cashier asked if she could give her a chocolate Calander! And said Santa delivered it specially for her! ???? ???? this totally made her day and mine! We had such a long week and this brightening both our days up! Thank you from the bottom of our hearts! The employees at food basics are always so kind at checkout and Its noticed!
Our favourite place for groceries..quality..in stock..awesome staff.. clean ,& well presented items..organized..quick checkouts!!
Every place else carts are sanitized, yet not here,seriously back in march they were,as second wave hit not such thing,go figure might cost to much out of their enormous profits. Shame all I can say.
Great prices, fast lanes and good produce selection. I like their frozen section right as you enter. Loads of good stuff, in bulk, for cheap.
That's how it is in most things you need and most of the time everything is in stock
Hartzell rd is much cleaner and stocked than Fairview mall location
Lots of Indian Food(Punjabi too) selection here. Best Place for Groceries in Liskeard.
They certainly questioned you re Covid 19 and sanitizer was available The store was clean and shelves well stocked Good shopping experience
Wont go to Any other Food Basic.Why bother when they have All and AMAZINGLY SWEET Staff too boit.Mary, Sherry and management that Cates.Carts always and not broken ones! Clean and organized and prices that u can see and not always beat! Very up to par.????????
Good prices, always have some necessities on sale. Each store is a little different and tailored to the neighborhood.
Prices are rarely better than average grocery store.
Easy to find. Smartly placed items. Wheel chair access. Will visit again
Meh
Great deals clean store
Store is very dirty
I like this store. They disinfect carts and baskets for customers and there is hand sanitizer at entrance but one issue no hand sanitizer at exit. Prices are decent but not the best but they have nice deals every now and then.
Do not like the changes being made Very chaotic
Not enough international food aisle
Popped in to buy some buns and snacks.
Convenient well stocked grocery store.
Great place organized, clean. No place is perfect. No Viva Puffs or Harvest Crunch raisins.
A little messy and picked over.
Plenty of paring space. Did not have to use a coin to use the shopping cart. Very spacious and plenty of varieties. The prices are very reasonable. I should have been more careful when I bought a box of brown pears . they were over ripe …
Good prices.. Friendly staff.. Good experience
Good grocery store
Typical food basics of any community. Can find anything needed from your local grocery store including an ethnic food aisle which is great for shelf stable goods. Northern community but prices still fair.
Good prices
Great really sweet cashier
Unlike their local yellow competitor, there's always ample supply of sale items
Cheap bread items and rotisserie chickens.
The staff at this food basic is terrible as well as the cashiers especially the short one with long red hair she is a walking powertrip and no customer friendly!!! You’ll have a better experience at fortinos
This store has some really good cashiers and then they have some really slow cashiers but it always seems to be a line up at the tills it comes time to check it out
Very easy to find things.
(Translated) A lot of noise ! Walmart! (Original) Beaucoup de bruit ! Walmart !
Affordable prices and quite a variety of items and foods for sale
One of my favorite stores for meat and veggies and fruit
Good prices. Clean store and helpful staff.
Good location with ample parking. The food quality of produce is okay. Good assortment of items. Prices are reasonable.
Staff was helpful and friendly
Always 5 stars . I love it.
I enjoy shopping at food basics. And it is pretty basic ! Lol. Limited selection so makes it easy to make a choice. Cheers
Good prices
Not a big fan when it's crowded but apparently Mondays at around dinner time is the time to go! Great stock, good prices and friendly staff. Im a regular with no plans on changing.
It's a grocery store
Overall good variety and prices
Not impressed aisles cluttered with products that needed to be put on shelves. Waited 15 minutes for employee to check in back for cream that was on sale and once again they don't have the item in stock.
Food Basics is a good store to shop,if you need groceries, they have it ,I like to do my grocery there,and clerk are very friendly
Good sales
Not very bad!@!
Great store. Broken-hearted to see all the self check outs....taking jobs from humans.
I'm hard of hearing, and the cashier was a bit rude,when I tired to tell her I couldn't hear. Not a nice woman..
Clean helpful staff
Has recently been renovated. Looks sharp. Good buys for those looking to stay on budget.
Always clean, enough staff to ensure protection during this time.. THANK YOU TO ALL THE STAFF
Cheap reasonable Foods friendly service highly recommended
Really like the New renovations it seems a lot bigger.
You can find great products at a reasonable price
Good place to shop
Clean store shelves were stocked and friendly staff
It's clean and lots of cashiers and a huge variety of well priced items.
It's bigger than the one we normally go to. Has lots of things that are cheaper than other stores.
Good prices and wine and beer Open till 9 most nights Earlier on sunday
Great location. Lots of space to shop even when it gets busy! Fresh produce and decent weekly sales!
They have chicken.
The pharmacy at 370 Highland Road West in Kitchener is by far the BEST pharmacy around!!!! The customer service here is at a level that I have never seen anywhere! One of the best pharmacist there is Caterina. Such a wonderful professional who cares about the customer. The other pharmacists on site are also wonderful. I highly recommend this pharmacy to anyone!!
(Translated) Best place to shop (Original) أفضل مكان للتسوق
Pretty dirty in there
Out of lots of stuff but still food there. Great staff and fast service.
Carry alot if products. Friendly staff, neat and clean store.Wided aisles for wheel chairs or walkers.Good place to shop .
not a great selection but sufficient for day to day
Great prices service and selection
Prompt efficient service.
The store clean , the vegetables and fruits looks fresh and the prices today is ok, and they do have couple of tables for good items on sale (bag of 907g of lemon for $1.88 ) .Workers are helpful and nice, the only thing inside the store you don't think that covid exists, yes people are masked ,but people are almost shoulder to shoulder , and they have only 2 casheirs open beside the self serve, so lines are long for both .
Nice, an easy to shop, wide iles friendly,, staff,, if you cant find it just ask a staff member theyd gladly go get it for you,,
How things change.Today was terrible front line staff.I WILL NOT SHOP AT THIS STORE AGAIN.Staff on cash too much horsing around.No concern for the customers.ex.a Muslim lady wanted some cash with her M/C.cashier ran in transaction …
Clean, better selection than I expected. Meat department is not thrilling -- I'll continue to get steaks from Farm Boy or Costco.
Wonderful had everything I was looking for
Horrible service
Seemed low inventory on lots of stuff
Great prices and same items available
The best grocery store in town. I love it. Very nice staff and they always have what you need...
It's an okay grocery store. I typically only go if I have a few items to pick up, and save the larger grocery trips for No Frills. Usually good size lineups here, out of items and nothing looks like it's been wiped down. 2/5.
Every time I buy produce it is rotten, and when I point out the fact that there is rotten lettuce and then come back later that day, it is still on the shelf. We have even bought a bag of walnuts that were all black and shriveled inside. Dont bother buying fresh stuff there.
Always got what u need
Great grocery store!
Good
Best place for ethnic foods.
Love the fact they have fresh bbq chickens here at only 9.00$
I wish they have more cashiers available.
Love this grocery store. The prices are great- always cheaper than their competitors without sacrificing quality. They also sell beer now until 11pm I believe.
Not enough Cashiers to keep the flow of ppl to a minimum...lineups are way to long.
Good
The store was difficult for me to navigate as it felt a little backwards to the layouts I'm accustomed to; However, my biggest issue was the carts full of empty boxes laying around the aisles and the young girl who checked me out. She was busy speaking with the girl in the next til, discussing how the one girl arrived 7 minutes early and how she felt that meant she could punch out 7 minutes early. 7 minutes?? Really? What happened to the days of arriving 15 minutes early? Besides the 7 minutes conversation, I tried to be extremely polite and engage in conversation but nope, she IGNORED me... literally didnt speak a word to me through all my time at the check out line. For my second time in this store, I am disappointed in the staff and lack of respect for customer service.
Lots of produce, but the store appears to be dirty due to its age and rundown conditions
Good quality very fair prices.. Speciallly there B.B.Q.Chiken 2 $14..Ohhhh yeahhh...
Clean and fair prices
I couldn't get the cart out so I had to get another one so the kid that was sitting there had to get up and clean the handle he was not pleased I said I sometimes have trouble with them so he said this is how you do it so why did he not show me when he was sitting watching me struggle to get the cart out embrassing
Cheap food?
very nice cashiers
Reasonable place to shop
Great prices,really nice employees very good experience
You get all kinds stuff and good customer's services anytime.
Not enough checkouts open at 8am. One is not enough. Sure they have the self checkouts for small orders which are quick but I wait 1/2 hr in line everytime because I have a cart full. This is so frustrating! Customer service not important anymore?
Extremely well managed!!! Well stocked, friendly staff and consistently clean. The response to Covid at this location has been the best I've seen in the region! The store puts higher end grocery chains to shame.
Good prices
New liskeard is was good.????
Always good. Staff are great. Good variety and well stocked.
I shop here every week...great prices excellent products
This place has the staff other place wish for
The cashier Mary is courteous, friendly and no wonder people stand in line for this cashier. Food Basic should acknowledge her as it is people like her that customers become regulars and want to be served by. Mary you are the best.
Over all best prices in town. Just need employees to smile more
Product selection is poor, service is generally slow, prices are not excellent, and cash registers are almost always understaffed.
i would give 0 stars if i could. they do not have a variety of fruit salads which really disappointed me. i needed hydration and was craving fruits on a hot day but again, there was none to be found.
Large store. Carts are cleaned before use. Staff friendly and helpful. Carried out to my car
there is a lot to be done they don't seem to have enough staff to fill there shelves.
good deals close to h9me lov it
Always well stocked and the prices are so much better than most other grocery stores.
Great staff
No Social distancing at checkout. Cashier didn't sanitiz after each customer. NSD at packing area.
Reasonable prices. Descent international selection. Nice people working there.
I don't have anything against the products but I've always had a problem with the self checkout machines when using your own bag having to select the screen tap to scan next product. Too much of a hassle dealing with their software. Never cared for the software they have that feels cheaply created.
good store with good prices
Very well organized Lines move quickly
Yes
Great deals on groceries if you are on a budget.
It's a grocery store, so I never expect a ton. The staff seems friendly, which is a big plus. I'm surprised at some of the common things they don't have (no canned chilis?), and some of the weird stuff they do have (more weird international …
So grate
Busy while shopping. Helpful staff. My timing was good, had all on list. Clean store, fresh produce. No wait at checkout.
Loved it!!!
They are getting worse when it come to purchasing fruits and vegetables ..they are not fresh..picked two bags of mixed lettuce when i had looked in the bags it wad rotten, grapes were mushy, the red onions were rotten. This part your grocery needs to be revamped...won't be shopping in your stores.all your food basics in the niagara region needs revamping..
Great place ..has most everything ..good sales
great service, clean store
Check expiration dates. Bought some canned food that was on sale. I guess it was on sale because it was 3 years past its "best before date". A couple other cans were off by about 6 months or so. Just no quality control I suppose.
Good selection
I was at the store yesterday ask the cashere the Koe Louis and the Oh Caramel s are 1.88 she replied no 3.69. I showed her flipp app the manager said nope must be from last flyer the date on flipp app was Aug 23 to the 29. Not a happy customer!
Not crowded. Good selection. No lineup for the cash register.
Very good
Prices reasonable. Staff helpfull and friendly. SP...
Clean and organized. Had everything I needed.
Busy but no hold ups.
Disappointed that the store doesn't price match
O.k store. Be careful what you buy a lot of products are stale.
Chicken
Clean
Great clean store
Good prices and convenient self checkout!
Green store
Always enjoy shopping here! Great prices and friendly staff!
The store is well kept and stocked, the manager's Randy and Mac are great people and a pleasure to deal with it you have any questions! We would recommend to anyone to shop here! All the staff are great as well!
I like the organic section. Keeps getting more diverse so it is very hopeful.
Entrance and exit are the same doors.
Good grocery store with some gluten-free products
It's a very friendly place with very outstanding and helpful employees...very quick which made my experience quite pleasant. I definitely would suggest this store to anyone who has not been there before. Thank you Food Basics.
Quick service. The cashier was friendly..
Store is clean and well organized. In addition, they regularly have excellent deals and you will find yourself getting true value for your money. This location is highly recommended!
Always fresh produce with great variety and pricing!
Everything you need, lots of sales and deals, good prices
Big store. Have a lot of merchandise.
A place to get some groceries
Their Halal BBQ chicken is my favorite.
Love their deals , never run out of stock
Everything was in easy reach all the items I wanted were at a good price and the staff was friendly and helpful
Brand New....still trying hard.
Clean and bright. I enjoyed spending my money there.
No idea they were open till 10. Pretty good sales and international section!
It is hit or miss. sometimes there are employees there that are extremely helpful by going above and beyond and sometimes there are employees that have a sour disposition and barely want to help. In fact tonight I felt like I was bothering someone for a plastic bag.
Groceries are great and very affordable.
Great deals. Great selection of products. Most of the time.
Got groceries today just missing cilantro
Good prices good location for me and a good place to shop
It's close to home.
Love the international isle! Prices are great! ????
Friendly service as always. Quick easy trip to the grocery. Everything is laid out efficiently and makes it easy to get shopping done quickly and safely.
Cheap place, clean, helpful staff
Great job during this time of Covid 19
Smells like urin as soon as you walk in and through out the store also very few pokemon spawns
Great cashiers good service
Great prices, attractive, clean store and very friendly and helpful staff. Always the first stop on my weekly shopping expeditions.
Cheap store for people on a budget
It's closest to me .I go out of my way to go to the basics in the Eastend on Trunk Road, is more friendly and cleaner store I would give that store 5 stars
Same as always. Good prices and they always have stock on advertised products.
Lots of great deals
I really like this store easy to walk to, bus stop is close by plus they are handicapped accessible. The staff there are really helpful and pleasant. I would recommend this store to other people.
I have only been in this Food Basics only a few times. The Cashiers are downright Rude, they don't greet you or say Thank you , just rush you out of the store.
Good place to shop good selection of gluten free items
It actually always has superior produce than any other grocer. That alone makes it worth the trip. I do prefer the meat counters at other stores.
Products are good especially grocery but not so employee comparing to other stores.
Pleasant and efficient
Permanently lost my business, locks their doors 20 minutes before close then denied it. How much more business have you lost doing that..
Great place to shop. Good people and they always have what I'm looking for.
great prices, excellent selection..great parking.
None in the area
Where we shop every week
Good Store to shop at and alot of time have good sales on things. Check your flyer for all the great deals.
Clean, simple, quality food. Lots of parking and easily accessible. Fair pricing.
Great grocery. Good prices.
Good deals on food
Was in and out in a short time the staff was helpful and there was little or no waiting
Great prices and great selection. I am amazed how great the fruit and veggies are.
Store is showing its age. They do need to stop freezing the stock ie produce and bread! Prices are reasonable at least
Good fruit
Great selection and great savings
Good place to shop. Busy
It's not so busy early in the morning.
Good deals. Sells International food products. And friendly staff.
Very disappointing. People do shopping without mask. They pay bill without mask. Nobody say anything.
(Translated) Very good, good bilingual service (Original) Très bien,bon service bilingue
Always friendly and helpful
Great prices and friendly helpful staff
awesome sales
Always clean and well stocked
Great produce section. Good sales.only negative is their selection is limited by the size of the store.
They don't ever have enough cash registers open. Everytime I go in there lately there are only q registers open. One is the checkout for 1-16 items that won't serve you or help cash anyone out even when the line up at the other register has 10 other people lined up with full carts if groceries.
Find everything we needed nice clean food basic
Great deals!
Good place to shop for groceries
Excellent produce and the shelves are kept fully loaded and the carts are disinfected for you!!!
Very good
Poor quality produce and very limited sale stock.
Good prices. Could use a little clean up
Absolutely disgusting. How does the health inspector even allow places like this to stay open? Shelves were bare, scattered, looked like they haven't been touched in weeks. Bread had literal mould all over it. Staff was just standing around looking bored, nobody was working. Seriously considering calling head office because I wouldn't want my brand to be represented like this. Really filthy disgusting run down dump. The owners must be crackheads or something because I would never allow my business to fall into disrepair like this. You could just see the filth around the bare meat fridges. Shelves were empty. There wasn't a single surface that wasn't covered in sticky rancid filth. Avoid this place at all costs!
Some great sales and they are always have stock
Fresh and inexpensive, good services.
Good selection at a great price. The name says it all. Parking and grocery carts. Awesome selection of fresh produce
They do there best to maintain social distancing l, while still being efficient at there daily tasks, shopping did not change much, lots of Indian foods to purchase with great price.
This store consistently fails to remove expired milk/juice/cheese and yogurt products from their shelves. On numerous occasions over the 8 years I've shopped here I've brought this to the attention of the dairy dept worker, and been assured the issue would be resolved. I've witnessed the dairy workers put the expired items I've removed for them back on the shelf. Meat products will often go bad LONG before their best by dates indicating improper handling of meat some where in the supply chaing. You can't shop here for produce on a Monday morning even by 9am, their produce dept will not be stocked. Who runs out of bananas, and onions?? Can you get more basic than bananas for crying out loud??? I keep shopping here due to it location, but I've had enough. After today's visit when I waited almost 10 minutes in line to check out, then was told that lane was now closed (with no warning or sign), I'm done. There are too many other choices in the area to keep trying this poorly run and managed store.
Very good
Guelph is full of brainwashed covidiots! Stay in your holes and let the rest of us live our lives as we see fit to!
A lovely large store with lots of room to move around easily.
This store isn't as good as other food basics. Staff are super friendly but they lack many products that can be found at other FB
My favourite store
First time there. Clean , well presented but under stocked on sale items.
Unbelievable rude cashier so disrespectful.
Super busy. Only 3 tills open. They could have called for others to come up and open another till but didn't.
Nice clean store and staff are very helpful
Today we were in the Chatham Food Basics store around 2:30, this was the first time I have ever had a problem at any Food Basics store. To say I was both frustrated and annoyed at the service is an understatement. My Husband is going for hip surgery and we stopped to get some things your meat selection for chicken strips, cutlets, and nuggets had signs 2 for $15.00 so we grabbed two packages... apon getting to the cashier however we were told one package was not part of the sale even though the sign was right below and on the side unit several times... So he went back to get another package to keep the deal I proceed to start to pay with his credit card but when he came back the cashier once more stated she would have to get another code but that it was okay, we just wanted to get home and hubby walked out saying keep all the food... it was most annoying to look and be treated infront of people like we were trying to rip the store off.... if you have a sale make it clear, don't treat customers this way....
It's a really good store because it has wide variety of food including Asian food bt needs to have halal meat. It's prices are always reasonable as compared to other stores and also deals are very good.
As usual they were out or almost out of stock on most flyer items
Great place shop, lots of variety, easy, affordable, but sometimes the fruit and vegetables are rotten or aren't good to eat.
Best food basics. Stores always clean. Great produce. Love shopping here
I can always find what I'm looking for and the store is always clean and tidy. Great staff!
Always a great selection and rain check policy and very friendly and helpful employees ...great store to shop at
Like the helpful staff
The name says it all.".Food Basics" Has all basic food needs at very reasonable prices
Well supplied and efficient service.
Similar to other food basics: great prices, good international selection. Bonus for this location is cardboard boxes to put your groceries in!
I find the employees on the floor are helpful, kind, and they help you when you can't find things, the cashiers seem to be glad to server you.
My favourite place , always have what I want . Great sales!!????????
I have tried to avoid this Food Basics because there tends to be some sketchie people that frequent this plaza, especially in the summer. Otherwise the store itself is always buzzing, just rearranged the inside, so I think they try to make improvements. What I also like is that they seem to keep items well stocked, where at other places they run out of stock pretty quick.
Good specials
Great prices great place to shop
Cashiers are rude, their customer service is also bad and not so friendly They don’t even bother to greet
Maybe we make them the first stop instead of only for the flyer deals.
Great store with excellent customer service .
Great customer service, prices are very affordable,their sales are what a family eats and their rotisserie chickens are to die for!
I just ran into the rudest worker stocking the eggs I will not be back at this location-they rarely have the advertised products on the shelves.
Nice flowers cashier was quick and efficient others on the floor were courteous and friendly.
My wife said it was really busy filled with Jamaican people getting grocery,she was a bit overwhelmed, but enjoyed the stop.
I do think that the meat counter requires improvement, i.e. more lamb, goat, buffalo meat and beef that isn't tough and substandard.
Staff is always friendly, store is clean, produce is usually fresh and not rotten, 5th star Is missing because of lack of organic food. They have some but not nearly enough and it doesn't stand out, you have to look for it. Prefer shopping at other stores but this is the closest distance wise on the bike ????
Its ok
Good prices,well stocked shelves and lots of fresh produce
Some good sales sometimes, but store seems a bit run down and not too clean. Meat and produce is very hit and miss, but the dry goods, frozen and dairy are fine.
I found the produce to be too expensive. The staff is very helpful and friendly.
Saddely l do not live in this area !! Since I rely on Bus service it can be a challenge in the winter Exspecially trying too pull cart threw snow.I love this store s lottttt better than Silvercreek The cashier's there are really snooty you ask for help and you swear you asked for a million dollars and then send or pretend too go in the back and look A couple Managers are friendly and speak but front end I would rate them a 2 out 10
Very busy but rest deals on fruits and nice staff
Great prices ... reasonable selection of products , free parking lot
Dirty, but they almost always have flyer items.
Cheap and good
Lots of grocery shopping done here. Have lots of items other grocery stores do not.
Had everything I was looking for!
Went there only once to buy some food. They have a decent variety of Indian food as well. So can't complain.
Very friendly & helpful
The produce nicely displayed, and clean
Good stock but frustrating as aisles blocked with boxes of items impeding flow of customers.
always been good
They have the best prices that I've seen for the ready to serve hot chickens. I also think they taste better than the ones that you get at some of the higher priced stores.
People are becoming very lax on social distance.
Store is always dirty and a mess,and shelves empty.
Groceries, especially vegetables, advitized are always available and fresh.
It was good stuff laid out and easy to find. Cashier was wonderfull, freindly and polite.
Helpful staff.
Was very busy but they had everything under control and the line moved fairly quickly
Good location, lots of great prices.
Had a very bad experience..... whatever happened to customers always right. We had Christmas gift certificate from the church and it was like a month old but they did not want to take it it's just like cash low manager was in and the cashier was very nasty it was like they were totally against religion and discriminated it would not accept it it's just like cash they told us to get another one we ended up leaving with no food and left a groceries cuz they were so rude I haven't had an experience like that before they used to be my favorite grocery store
Nice and clean
Great location! Now that they've completed their renovations, the store is much cleaner and organized. They offer great prices, and their produce is fresh.
Great product and customer service
Good process good selection
Courteous staff and most times has sale items in Stock unlike other "B" stores like No Frills!! No Frills often runs out of sale items and unlike Food Basics does NOT offer rain cheques or discounts on said sale items! Basics is a MUCH BETTER shopping experience for their customers!
this store is very good store and very helpful employees and the prices are good.
Good selection. Fully stocked shelves. Clean.
Prices are competitive, but too many fruit flies and meat sections are dirty.
Good but they don't have any Sher flour as well as less international food stuff
Awesome happy staff and low price.
Need better stocked shelfs.only had small jars of smuckers strawberry jam no bigger ones.other than that not bad at all
Great fresh vegetables clean and well stocked, helpful staff
Needs cleaned up organized better
Cheap prices
Store was messy.
Not a standard of Food basic I am used to. I takes for ever to restock produce and products. I have been there 3 different occasions and could not get what I wanted..
No toilet paper here right now. They have vanilla orange coke though
Good prices quality is not so good
Great service with all cashier
Good prices & selection.
They sold me bread
Staff is friendly. Could use a few more employees to work the registers. The lines get pretty long when there are only a few tills open.
I visited there on Tuesday and I had such a pleasant experience first no line up the young man on by the door helped me get the handicap cart out all smiles and I went in I found everything I wanted at very good prices I must say had to ask for some help to get something off the shelf and the person was very pleasant and when I cashed out the cashier was very Pleasant and patient with me I am 75 and then the young man came out with me to my car and put the groceries in the car in a very nice way and took the handicap cart back in the store for me I'll tell you that visit made my day ! manager should be very proud
Extremely reasonable prices. Cold beer. Might go somewhere else for meat though.
Great service always
It had everything g I was looking 4 at a great price
Awesome store an people
Always friendly, courteous staff. They really need to purchase a cart retriever like most other grocery stores have and not make the employee push them back into the store manually.I know that they can certainly afford one.Tell a manager this when you see them and help the employee who makes minimum wage out.
Lower prices but you definitely don't want to buy the so called fresh fruit
Products are fresh.
Busy. Out of stock on a lot of items.
Great staff and selection. Always good sales, though they often have stock issues on sale items
I really like shopping in this store. I can usually find what I'm looking for and at a great price. Staff is always friendly and nice.
Loads of stuff
Clean, organized, nice staff. Great prices!
Great place and friendly staff. Also great sales.
Fresh veggies. Nice meat. Clean. Friendly staff.
Cheap stuff
GREAT selection at great prices
(Translated) Very pretty (Original) Muy bonito
It was ok
Diffinately got great prices on most items.
Not bad
Although this store is very clean the fact that things are constantly being moved around and now having self checkouts with fewer real person check outs makes it a difficult store for me to shop in.
Decent selection of products but they don't price match. While I was there I got some bad news and the one cashier was very nice and sympathetic. Another employee came up to me and told me to look down at my shoes the next time life seemed unfair and be grateful for what I have (I had buried my keys under my groceries and was laughing at another thing wrong with my day). She then proceeded to walk away without engaging me in any other type of conversation. She was very rude in her words and very unappreciated. I wanted to return my groceries but I just got out of there fast.
Very nice and friendly staff.
Love it
Great sales. Does not price match
Randy and Staff are always friendly and helpful???????? Store looks clean and organized ????
My wife's favourite discount grocery store. Great for specials.
Food basics tend to have lower prices than Loblaws chain
Held this store at a much higher standard for their cleaning during Covid times but after today's trip they lost alot of respect. They had staff members on the floor encouraging customers to ignore the one way isle signs, which caused alot of congestion in the asles with people squeezing by others, which is what we're all trying to avoid. It wouldn't be as worry some if the store was advising customers to wear a mask properly and not as a chin diaper. Informed the staff when I checked out the situation was happening and they replied with "oh yea they have been doing that". Not the response I was hoping for. Take caution with this location as they have seemed to really dropped off the map with covid safety measures.
Number one in my books.
Cashier was a complete idiot , clearly didnt know anything
Fresh food and friendly staff.
Store clean. Maybe not enough cashier but first day of new flyer and day before new years eve. Young man that helped me with tickets very pleasant.
It was good it was quite not to much people was there I was in and out in 10 minutes
Good selection, good prices, good location.
It's convenient
Fair prices but limited stock not a large variety of food
Store is ok... cart area, outside is pretty nasty
Excellent sale prices fast and friendly service!!
Really bad store. Fridges are really dirty when you go to buy packaged meat. At one time they used to hose fridges down. Not this store. Find produce area quite dirty. Mentioned this to staff he said not his area and walked away. Several months ago a cashier was working handling food with cold sores. There are some good deals but, for health concerns will not shop there.
Don’t like the store tbh
Lots of good international products for a great price. Love Food Basics
It's ok
This store is clean and tidy. They have a good selection of beer and wine. The produce was nice.
I am always amazed by the broad range of food carried by this store. An impressive array of international foods at decent prices. Great for the little "city" of Pembroke.
Great place to shop for groceries...great pricing but the line ups at the cash registers are extremely long...i waited 47 mins the last time I shopped there..i had to put my frozen items back because I was afraid by the time I got home everything would have been unthrawned...
This store just feels dirty. The produce selection is not great either. Bought some grapes today and will likely wind up throwing them out.
Great service. Very happy atmisfer
This is the best store in town to get the best deals on food
I like it. Sometimes it has very good sales.
Always friendly service and I am not a regular customer as I live out of town. Fresh produce, good meat
????
The door lady christine was very rude on my visit there today
Good prices for groceries. I just their pharmacy for all our medicine needs. Friendly staff and helpful!
Long lines but good store.
Comparable to Save A Lot
Always have what I'm looking for. Good value
Just stopped to pick up some items for supper. Very good deals on produce thus week.
Not sure why this is happening but over the last 3 to 4 months I have been finding more empty shelves in this store than usual. Today I went in to purchase Butter Milk and found only 1 left on the shelf. I also noticed other shelves empty for other kinds of milk. Also been in this store for sales items which were not to be found. I dont know why they advertise sales items but never carry enough. Other than the above, great store to shop in with reasonable prices.
Requires more cashiers. Clean store and friendly staff.
Prices are good, produce is fresh. Lots of things you can't find anywhere else around especially if you're into Asian food. Make sure you have a loonie with you for a cart. You'll get your loonie back after you bring back your cart.
Pharmacy is great, the Pharmacist on Highland basic are the best ever. They take time to explain your medication or help you in anyway they can.
Always stop here to get my Canadian treats before crossing the border. Easy, quick and convenient.
Very disappointed in the store, produce not good, shelves bare and flyer items gone
Clean, well stocked with friendly staff!
Very clean and well organized store. Prices are great
Great prices
Great store, great prices. Never enough cashiers
treated well, service was excellent
It's Food Basics, what can you say they are all the same. I do agree with the previous reviewer that it is a little slow checking out of there. And it is set up that you can't start bagging until you pay then your groceries are splayed everywhere on that DBL? Conveyer? Most won't even look at you so that you don't ask for help even though you patiently waited through (except for the two nice mature ladies) the longest item by item beep. And also they could do without running out of items on sale and saying come back Monday/Tuesday...
Probably the best grocery store in North Bay for always having specials in stock. Store has changed a lot. Very clean and well run. I have made the switch to this store.
Good prices fresh food friendly staff, the store could use that renovation though
Always out of fresh new produce on sale by Sunday rain checks usually needed
Orange Juice I just purchased is dated September 2021 and December 18 2021.
The Staff are Very Friendly ????
Good prices, great international isle
I like shopping for the great deals at Food Basics. Fresh produce and meats. 2 great stores in Cornwall are handy to access.
Why is it Friday afternoon around 2 PM and a lot of the shelves are empty frozen section special all out. I realize it is sometimes difficult but in this day and age hire more stock people. Very difficult for seniors.
Things were somewhat fine staff eas very knowledgeable but found some shelves were extremely empty therefore making shopping for needs very difficult
Great weekly DEALS
Nice place to shop.. great weekly deals
Friendly staff.
Did inventory at this store
Good, everyone was very helpful
Great discount grocery store
This store seems to always have the sale items. I haven't been diappointed yet.
Cheap
Good staff and very nice staff
The fruit and vegetables are actually ripe. Shelves are always full. Lots of choice. Very clean and well organized . Great staff.
Great store for most grocery needs. Not my first pick when I'm looking for seafood. Great sales with just about everything else.
Very good staff there. You can't miss the cashiers there especially in the morning. They are really easy to get along with and they are quick with their transactions. This is a cool store too because they carry BoltHouse and Apple Cider …
Clean store but prices higher than nofrills
Ok grocery store, some decent wines
It's cheap
I like shopping here because the store is clean & well stocked. The prices are competive & they always have lots of good sales on. The employees go out of their way to help you find what you need. If there is a line up, they move along quickly. I would highly recommend shopping here for all your grocery needs.
Good place for groceries
The produce dept is awesome, and the rest of the store us very well maintained. Love this location
Wonderful experience (as far as grocery shopping goes). They've changed the store around and the staff was very helpful in helping me find what I needed. Thank you for the great service????☺
went for the deals, good prices compared to other stores. New washed potatoes, get them while you can.
Very clean. Good staff. Lots of parking
Nice clean store with good selection of product. This store also sells beer and wine.
Friendly cashier
Often bad meat limited selection. YT trash cashiers no Baggins they'll barely the ring your precious stuff up. Aside from that there are some nasty looking hobbits slowly working there precious minutes. More limited selection than the Shire …
Little busy there today, people walking around without direction. Guess we're all tired of following the guidelines. Shelves were all stocked, so got what I needed and got out.
Good
Told me coupons were not good.. Have to find a new store to shop
Usually have what I'm looking for. It would be nice if they accepted AMEX, like other Food Basics stores do.
I had forgotten how good their prices are compared to sobeys
Easy to find. Reasonable prices
Typical lower priced less frill frocery store
It’s a typical grocery store with too many people
Great sales and quick, efficient customer service
Wonderful store very clean and lots of product at pretty good prices.
It was great got what zi needed
Good produce , great product variety , competitive prices
Prices are great, it's definitely not a high-end grocery store, but the prices are fantastic. The only thing we look out for is our produce. We have brought a lot of strawberries raspberries and blueberries home to find them already moldy. But now that we know to look for it it's not a problem.
Service is really great .and if they ran out of an item at a sale price they will give you a rain check to honor the sale price
I went to Food Basics today looking for a few items. I found lettuce and hamburger buns and small containers but not the cleaning supplies I was looking for. At this point they don't carry Murphys oil soap or vileda spin mops. I was tentatively looking for a swifter floor duster as well but didn't see any there. I would advise you to go to another store for these items but I know the food selection is great at Food Basics.
Not as good as no frills
I am new in town but food basic is right around the corner from me it's great found the things I needed and got a few things I didn't really need at that time and it's clean and the staff helps you out they helped me????????????
Staff is usually friendly. There are a couple cashiers who are rather unpleasant on a regular basis but the rest are nice. The store is usually well stocked and very clean.
Helpful staff! Scored some sweet deals I wasn't aware of until a meat department employee went out of his way to show us! ????
They have a good selection of products and. Produce everything is fresh .
Meat area was impeccable
Great deals. Checkout can be very slow
Fast pleasent and easy to fond product
Blue grapes were sour&full of flavour &only 2.88.great sales on all fruit from local farms.support local when we can.
Good place for your shopping
Good service
Really appreciate this Food Basics location. Quality food at good prices. It's my go to spot. However, I would encourage the owner to invest in a security guard (like many grocery stores in cities have) as I have witnessed some challenging incidents for staff to deal with.
Good selection and great prices. Place is showing signs of wear and tear but it is kept clean. I have never had any issues with their groceries or dealing with staff.
The isles are clearly marked to help you find whatever is on your list. Staff is usually restocking the shelves and are willing to assist you. The customers washrooms are always clean. The personnel check out employees are friendly and very …
Shop there weekly. Good prices
Great prices on a lot of necessities
Very busy. Only 3 cashiers on. People lined up. Out of stock on whole chickens and tetley tea. Can't sell from empty shelves. This is only Monday. Cashier very personable.
It's food basics. This one fills up with elderly shoppers and tired moms on Saturday mornings, so if you don't like getting hemmed in and walking behind slow people, don't go then.
So happy they have moved to this location. It is clean and has great sales all the time. I shop here all the time.
Great weekly sales
Food was basic. Produce was not exceptional
Friendly,clean,reasonably priced
Love it there
Just your old average foodbasics. Not sure what feedback to leave.
Always good deals
This place keeps going down. It sells frozen meat and bread products as fresh and adjusts the best before dates. The dairy department is often stocked with expired or short life products. And now they have laid off most of their cashiers making even longer lines. It is just not worth shopping here anymore.
Never have the meat on sale as advertised very poor selection. I will not waist my time going back . Produce is very poor quality
ALWAYS GOOD..
Very clean and bright store. Staff is helpful and friendly, taking a moment to chat with customers, while cashing them out is a pleasant touch in these times!
Great sales
Good prices!
Good job
Had lots of sale items to buy
Not enough Canadian fruits and vegetable selection. It's 95% product of USA.
Great prices clean syore
Friendly staff
This Food Basics opened recently. Good thing is they have a Tim Horton's inside the store. Only problem is they do not have enough inventory like the fresco on the other side of the road. also everything is more expensive in this store.
They have a gluten free section... Good choices
In town close to the park
Good prices. Decent selection.
Always have stock of sale items.if they do run out rainchecks are given
The basics here is great but the one in Galt watch out for expired food on the shelves
Clean and Friendly staff. There's also a Tim Hortons located in the store.
Good prices generally.
A bit run down but has everything you need.
I have been a basics customer for many years. I don't agree with the changes in the store as far as placement of products that occurred lately! But. Your people in management and all the way through to the tellers can only be described as caring, attentive, knowledgeable and friendly! These workers are always welcoming to me and so I look past the loss of some products I liked before your changes!!!
Good selection of groceries at a reasonable price.
Cant beat the deals
Typical food basics.
Good prices Good selection. No bakery on site. Friendly helpful staff
Food basics continue to get better and better with selection and the store beeing neat and organized.
Staff friendly..manager always good humor...ready to serve his customers
Very good
Love this store
Lots of people's not wearing mask! Overcrowded
Go there when I shop most times. Definelitly not complaining except some times my favorite cookies r toooooo much for my wallet
Most of the stuff is pretty good. Only thing missing is a better selection of hot sauce.
Nice store usually has the items I'm looking for but the store could be a little tidier.
Clean and friendly
Line moved fast...people don't follow arrows very well
Can find everything I need here...once you've been there once you know where everything is and they don't reorganize as often as some grocery stores
Good prices, friendly people
Great local grocery store. It's always busy in here. Store is clean and well stocked and staff is friendly.
Come once and a while good meat price sometime good for large shopping days close to home
Found some fabulous deals on Fresh fruit and they are always well priced for dry goods.
Feel bad for the stressed out cashiers because the price on the shelf is not the price in the computer. Or there are no codes to scan, which make it harder
I really enjoy shopping here. Prices are great and service is too.
guy sneezing and snorting while stocking fruit/vegetables, cashier's friends hanging out in the store socializing at checkout, products already spoiled on the shelf, long lines, no price matching, general lack of choice/quality. I have been shopping here for a few years but now switching to a different store.
My experience today was terrible, never ever enough cashes open, This time of year is so much busier then other times of the year, they need more cashes open, I feel for the cashiers who are working like crazy, its terrible.
Nothing against the store itself....but ... Next time your employees decide to have a screaming match at the Fairview Mall food court, they should probably take their uniforms off first. What a terrible representation of your company. Screaming profanity in front of many children over a discrepancy at McDonalds. For someone who works in Customer Service they should be a little more understanding to McDonald's Employees. They got your coffee order wrong but that does not give you any right to put down their employees. Disgusting.
Having one cashier working the express line and the lottery booth is the worst thing they've ever done. I was at the store a few days ago at the express line, and the woman in line in front of me wanted to buy scratch tickets, so the cashier went over to the lottery booth. It took almost 10 minutes for her to buy her scratch tickets, but the most annoying thing was when the cashier in the next line (who didn't have any customers), looked me right in the eye and walked away. Really? That's what you do when you see a customer waiting? You look at them and walk away? Having one cashier working the express line and the lottery booth completely defeats the purpose of having an express line. I had to wait almost 10 minutes to buy one item. It would have been faster to go a regular line.
Always find what I want at a decent price
New changes for Food Basics. Have been shopping here for a few years. New self checkouts are a nightmare. Computer system/scanner is frustrating, and kept making mistakes. Took me forever. Only one cash opened for a big grocery shop, which had a line of people, and the other one was for 10 items or less and also had a line of people. Will be looking for somewhere else to shop.
Good grocery store for standard food items at good prices. Clean store and no lineups at the checkouts. Lots of parking, but come in off the back road that serves the plazas. Close access to Hwy 11 and right on Hwy 12.
Great deals and sell beer
Good meat sales.
Everything I wanted was in stock, even bought a couple more things than planned coz of the deals. Left with two nice strip loins that I had not planned on buying when I entered the store. Lol
Awesome
I have been there once I found that they are expensive
Nice clean store, great prices
Good prices friendly people
Its a nice store
Disappointed that they are putting in self checkouts, putting more people out of jobs
This place is good. It's clean and tidy. I just think they should install roads lanes and traffic lights. Lol. Someday's some people don't know where they are going. Overall nice place to shop.
Fair deals
very clean well organized covid protocols awesome cashier
Lots of sales this week.
So far so good. It's a grocery store. Just moved over here so I never really went to it before. High shelves are kind of annoying because I'm short but that's not their fault ????????♀️
Great except I couldn't find what I came in for, for awhile,I finally found it after I asked one of the staff which isle it was in,and I walked right to it,other than that it was a great visit.
Quick fast.. always friendly staff
Got everything I needed without a problem
The best produce in town.
Many items on sale were not there its discouraging
Very clean, helpful staff, good selection of produce, and found what I needed.
all products
Unfortunately today I was very disappointed at the lack of control as far as the number of people allowed in the store. No control. Complete feeling of wanting to escape the insaneness.. please keep us all safe. A loyal customer.
Just like it
Always pleased with the selection and layout
Only if they have more cashiers open!
Good service good prices
Great deals.
Its a great experience,there's room for improvement though.
Friendly staff, sales are clearly marked. I tend to shop on weekends, if you go on a Thursday when a major sale is on bring a riot shield.
This Food Basics was recently remodeled. It is much better now. Most days they have several checkouts open.
I love it the store!
This store has always been my go-to store for sales on the items I regularly need. If by chance or design, this brings me back in every time. Bravo
Generally competitive pricing on most things. Staff are friendly, easy to find, and knowledgable. I would rate 5 stars but they recently modified their self check registers to pause if you select "skip bagging" after every 4th item, and wait for an attendant to override the stoppage, and let me resume checking out the rest of my items. I always use my own bags, and find it easier/faster to simply scan the items in them, and then pay, and exit. The system tries to force me to empty them out onto the little side shelves, set the bags on the opposite side of the scanner, then scan them, and then "move them to the bag". My way is easier for me as I have shoulder problems at my age, and dumping everything out, and then repacking is a pita. My way is also faster for me, until thay added the 4 item pause when I use "skip bagging". UPDATE: Now they've replaced their card scanners and every time I go to use my credit card, it says "tap, swipe, or insert". So, I try to tap, but it rejects the tap, and tells me to insert the card and then I have to enter my PIN which pretty much defeats the purpose of having a "tap" option. So, I'm downgrading my rating to 3 stars. It really is disappointing and frustrating when people fix things that aren't broken, and in doing so, break them.
Excellent
Its foodbasic
Good place to shop
About as basic as it gets
Best time to shop is in the morning no lines at the till and very friendly staff.
Great prices and clean store. One of the better places to shop in PC.
Fast and friendly
Always a pleasant staff
I go here for the great selection and prices, but dread it when I go through the cash, always have a bit of a wait and then I’m rushed to pack my own groceries, I have severe back pain which disables me from moving quickly and leaves me hunched over unable-to stand straight but the cashier just starts putting someone else’s groceries with mine pushing me to go faster!... little more consideration for the elderly and disabled would be greatly appreciate!! ... would benefit from self checkout cashes !!
Store takes all covid 19 precautions, well stocked with products, produce is nicely displayed, lot's of sales this week and staff is always friendly
Veggies are hit or miss
Much cleaner than typical food basics or other chains
????????????????
Thebossfromlinstead
Good prices and super friendly staff.
Clean. Fresh produce. Great deals
Luv this store
Why do I get asked about my travels
Food Basics has reduced their check out lines, makes for a stressful end of shop as they don't hold a full grocery load
Great selection but long cash out lines
Have what I want at a good price.
Great clean friendly people always .
Super dirty. Tried to tell staff. Nobody cared
Ok place to go too. They don't price match but seem to have decent prices.. it's my go to place when I need something last minute cause they're open late & I live 5 min away. Staff are nice & store is clean
Awesome place for food! Good prices!
People are friendly, park is nice. Love the beaches ⛱
Clean and organized. Greeted at the door and given a clean cart. Some produce empty. Prices were clearly marked and many on sale. Unfortunately I had to search out their own gift cards...not with the rest. They were at the front desk. Had to ask for them but did get them!
Very good and thanks for your service
Decent price and good selection.
Store needs to order and keep an inventory of ritz cheddar baked chips .
Place is great quick and easy since they open at 8am???? produce is decent meat selection is weak but has some fair prices
Nice place wide selection
Great little grocery store!
Great produce, helpful staff, great location, lots of parking, easy access to other business and banks.