We have all the reviews of real people who used the products and services of Longo's Walkers Line (Fruit Store) around Burlington territory (Canada).
To this day the firm receives a score of 4.2 stars over 5 and that rating is based on 127 reviews.
As you can read, the average of ratings is very good, and it is founded on a high number of scores, so we can be pretty sure that the rating is very accurate. If there are many people who bothered to rate when they've done well, it works.
You know that we do not usually stop to put tatings when they are correct and we usually do it only if we've had a problem or issue...
This Fruit Store is included in the category of Supermarket.
Very nice grocery store.
Spent nearly $300 but wasn't able to use my $50 off coupon because I wasn't a "Loyalty Club" member. Funny way to win new customers' loyalty.
Today was my worst experience with my grocery shopping in Canada from Longos. Their policy is now, if you want to buy their products in the store, you need to wear a mask.But if you don't have your own mask, they can sell a mask for $1, which goes as a donation to the Food Bank. It looks like I don't have a choice, because I need to buy some food. Smart move from Longos. Nonsense. From the beginning of Convid-19, you didn't need to wear the mask to go shopping there. Then they started to give you a free mask, in middle Covind-19. And now you need to buy the mask, when Covind-19 went down a bit. But Customer Service was awful. The cashier was so rude and said to me, it's my choice to come for grocery shopping to Longos or don't come, if I don't have my own mask or I don't want to buy their mask. Are you serious, guys? Yes, I have a choice. So many nice stores with good Customer Service, where I can do my grocery shopping. But Longos needs to think how to do better Customer Service, than about their policy of masks. Because Longos lost the most loyal customer today. I don't think I will come back to you , guys. Good luck to Longos!
Very courteous and helpful service in produce. Thank you gentlemen galas are delicious.
Not as big as the Burloak store but the plaza has a lot more stores
My husband (Dave) and I always have a great experience shopping at this location AND especially look forward to our morning coffee's at the Starbucks. The manager and staff are always friendly and they make us feel welcome.
It's good but they over price the food and the food isn't the best quality as it claims.
Longos disregards and disrespects people with handicap, one star because there's no zero star rating
Longo's is one of the better grocery chains. Their hot plate section is absolutely amazing! It is a bit pricey but worth it in my opinion. They have self checkouts too. I couldn't find a beer or a wine section though..
Love longos. The prices employees and service.
Excellent customer service! The employees work hard to keep up with all the covid protocols and deserve more credit for the great job they are doing! Great location!
Love the freshly made, fire cooked pizza!
Good service, clean store helpful servers
Wonderful staff and salad bar!
No Wine Rack anymore. A waste of a trip.
Variety of warm food was too large; couldn't make up my mind on what to eat for lunch. 1 STAR!
The selection in the produce section is unmatchable. You can easily find more than 5 to 6 variations of each vegetable if you go there without a finalized menu in mind. The amazing selection is a feast to creativity. I usually visualize the dish coming out for dinner just by picking up the mushroom to be stuffed with the right kind of eggplant and flavoured by the herbs and specific onion. This experience is only limited to Longos although I patronice other grocery stores for various different reasons.
Always pleasant to shop at Longos
Very clean and nicely organized! Great produce section, love seeing lots of Ontario products.
This is a great store for produce. They almost always have everything I need in stock. The entrance is quite close to the parking lot/driveway so heads up.
Sure is a perfectly reasonable Longo's.
One of my favourite Longos to go to. Has a lot of things other Longos do not - so I always try to go
Best garden centre in Halton
Fresh veggies and fruit
Good service. Fresh, delicious products and great location.
The reason for the 5 stars is that this particular store has the best COVID related safety changes. The staff here is great and very strongly follows social distancing protocols.
Went there with my 9 year old son b4 all the crazy hype with masks. We used to wear masks until our health started to be affected & are now medically exempt. Went to Longo's & asked by a young worker at the door to put on ????. I explained our situation & she said exemptions do not apply to their store. I asked to speak to the manager & the assistant manager Matt, Steve, Mark, I cannot recall his name but quite unfriendly. Gruffly said that the by-law exemption does not apply to their store. The young worker suggested wearing the shield & she gave us 2. We went in, got the few items we needed for my son's birthday & left. Never to return. Related my story to others & they had similar experience of being rudley dealt with. This whole Wuhan Flu debacle has revealed how inhumane people can be. Divide & conquer.
Small supermarket and didn't have a lot of what I went for.
Cashier's are friendly, clean store,
Grabbed some mandarins fast only to notice half of it was rotten. So disappointed.
Such a gorgeous selection of baked goods. They're a work of art and feast for the eyes. Absolutely magnificent creations. Applause to the bakers. I didn't have any issues with staff. It's hit and miss. In fact, I had a lengthy, meaningful discussion with the sales person on balsamic vinegar while he stocked the shelves, i.e. organic vs non, Longos brand vs Italian imports. He was very helpful and became inquisitive about the different labels and qualities. We examined the shapes and sizes of bottles. In the end we decided one should choose within one's budget and trust that gut feeling. It was a great conversation. Thank you ???? ???? Feb. 28 - I am so happy to see that management is reading customers reviews on Google, and taking the time to acknowledge us. That's excellent customer service. Since i have your attention, what is the quality difference between the various organic balsamic vinegar products ?
Awesome sushi! Try the spicy california rolls!
Good super market, nice balance between big box and and small. Selection can be lacking at times for example they only have dumpsters and store made bagels.
Clean well maintained store, excellent produce/meats, good selection of groceries, reasonable prices - sometimes a bit higher than other stores. Friendly helpful staff, plenty of parking.
Excellent customer service
Excellent staff and great service found it very pleasant and enjoyable experience ????
Fast and detailed staff. Great location!
Good store, very clean, staff is always friendly (with one exception, there is one in cash who is snarly and depressing every time ????), and their prices seem to be lower than most Longo’s that I’ve been too. Definitely recommend this Longo’s.
Nice fresh produce, friendly staff. Can be a little pricey.
I volunteer at Triple C Farm in Ancaster. It is a petting zoo that is also a rescue farm for many different kinds of animals. I went into Longo’s (Dundas & Walkers, Burlington) to ask for donations of wilted greens that get disposed of and they were more than happy to oblige. Cathy is the trimmer who works in the produce section. From the moment I met her, Cathy has shown so much kindness and genuine interest in the animals that we care for. She immediately gave me a direct way to contact her so that I could let her know when I was heading to the farm. Cathy sets aside boxes of trimmings that I can easily pick up and has even helped me take them to my car. She is always happy to see me and loves hearing stories about the appreciative goats/pigs/alpacas/cows/rabbits/chickens/etc. that have benefitted from her generosity. Cathy’s kindness has resulted in many excited animals with wagging tails. I’m so glad I went in to ask for these donations. Thank you, Cathy!
I always enjoy shopping at Longo's Walkers Line.
I have noticed over the past few years a lot of items on the shelf are expired ????
Was looking good after renovation! If you use the app to scan the reward card make sure you open the app earlier because they asked to change password right at that moment, bad timing.
Fav produce section and on location roasted coffee beans.
I do not visit here often but you can find the best service in town; High quality products. Costs a little higher but I find it worth it.
Berated by the sanitizing station officer this morning because I dared to step into the store before sanitizing. The bottle they have sitting out every day was not there. So I was looking around for it and started to ask where it went. The officer snapped at me and told me that I needed to sanitize before coming into the store. I walk up to Longos every single morning for my coffee. We also do 90% of our shopping at this store. Most of the staff know us by name or at least face, since we have been shopping here for more than 7 years. We have been extremely grateful to the store and its employees during this crazy pandemic. This is not the first time I have been berated by one of their front door officers. The last one chewed me out because I couldn't get my winter gloves off fast enough for her liking. I am fully supportive of following the rules and sanitizing. I am not supportive of the employees acting this way toward customers. I have seen several other issues with the way they treat other customers that felt just like me this morning. Complete contrast to the greeters at Fortinos and the other great stores in the area. It's not that difficult to say hi, good morning, please don't forget to sanitize. Oh we moved the bottle, sorry about that! There's actually a new dispenser here, don't worry a bunch of other customers missed seeing it too! I'll track down the normal bottle. Have a great morning!! We are all trying to do our part. Stop acting like officers and treat your customers with respect.
Clean. Organized. Never had an issue with quality over here. The woman at the door is a bit rude... But the staff inside make up for it. I'd be kinda in a bad mood too if I had to sit at the front with the door opening and closing every 5 seconds too...but sometimes those people make first impressions, and I've been known to walk away never to return in most cases....but I gotta go to longos. Best meat and veggies out of all the chains.
Happy people,great service! Always clean, always fresh. Just too damn expensive,the highest grocery store before a butcher or whole foods type chain in our area. Sorry guys,good place to go but be prepared to pay more.......!
The store is good but one of the associate made me give 1 star, rude and asked me in a very rude way to leave the store because I have my mini dog ,, there is a polite way to talk to customers but pointing to the door and shouting to leave while all the public watching was very unprofessional and rude attitude from associate working in such a big establishment
Prices are high. Nice clean store well stocked with friendly staff.
Love every Longos!
Nothing better than going to the store and having the cashier refuse to sell you beer in a furious fit because you didn't like her "compliment" on your appearance and told her so. The LCBO is across the street so I'll just go back to waiting in their lines.
This location has quickly become our go to for produce, it’s definitely at a higher price point than other grocery stores but the quality is worth it. They also have some other products that you can’t get at other grocery stores which I love
Lots of items for grocery shopping. + I thinthey need to replace lighting :)
Always fresh and great quality that Christmas plants are pretty.
Great produce
Lovely bread, produce and deli sections. Prices above those at most supermarkets. Parking lot fills up quickly. Extra points for stocking double-yolk eggs and Devonshire clotted cream.
Very good local supermarket
Fresh produces, deli and bakery. It has a pharmacy inside. Haven’t seen any ran out of stock. Could be the peak times if any.
Ample space, good variety.
ammmmmazing cake. Made it just how was requested. Perfection.
I love the salad bar here! Great for quick lunches.
Good selection on salad bar. Expensive to shop. Was not impressed by the prepackage they offered for food bank. Not good value for money
I like the fact they have a mandatory face mask rule. I wish more stores would put this into effect
The store is well put together but my experience would be better if I wasn't followed around the store by associates, everytime I walked in. ????????
Nothing is more disappointing than heading out of your way to a store because they have a few items on sale in the flyer that are in your shopping list, only to arrive and the shelves are empty for those sale items. These were not indemand pandemic items, just regular grocery store items. Disappointing will continue to go to my regular grocery store moving forward.
Just got a coffee from there such awful coffee so watery and gross. Wish I could return it
Very convenient
I use Longs often. I love how clean everything is. I actually encourage my mother to go there because so far of the things I have seen everything is very well sanitized. Thank you
The cashier, Barbara is the best cashier I've ever encountered. She's beyond friendly, very perceptive and quick! I will always go to her no matter how long the line. She sets the standard in customer service.
Was planning to buy some groceries for the weekend, from when I first walked into the store i felt a little weird, and that was because the person with black bushy hair working in the cash was constantly staring at my butt throughout the whole time in the store and made me feel very uncomfortable, especially since I felt as though he was following me in the store.
Love the cake selections and the freshly squeezed orange juice
Good Experience ????
Horrible customer service visited two areas: Deli and " costumer service desk" today June 28th. . Same service:bad it seems that it's the "standart".
Great staff and a lot of choice.
Very expensive
Great staff and reasonable prices, I recommend this store
Great produce, but limited selection of store baked bagels.
Longos used to be my main go to store but since Covid haven’t been once. They have ignored every single exemption to local bylaws. Never again! I have been able to convince many others to abandon these tyrants. The owners can tell you what they want but they are actually the ones breaking the law, not those with exemptions! Criminals. I hope they are taken to court because they are at fault and it has been proven over and over again since the beginning of Covid
(Translated) Good shop often use it. (Original) Хороший магазин часто им пользуюсь.
Great place to shop. Staff helpful, place is always clean and checking out is quick .
2nd worst grocery store in Burlington (next to Metro). Produce is very mediocre and incredibly overpriced for the quality. Always seem to be out of stock of sale items (they always say call in first to see if a product is available but my understanding of a grocery store is to have products to sell especially ones in the flyers) but the biggest factor is the staff are not helpful at all, anytime you ask staff a question they say it isn't "their department" and make no effort at all to find someone that can help or get an answer. Organic section is pretty sad too. Nature Emp and Fortinos on Appleby is light years ahead. Longos has now lost my business.
Robby always finds a way to make me laugh. He is great at his job and my favourite cashier I have ever experienced.
Great store! Well managed. Friendly staff. Fresh produce.
They have great produce and almost everything in the store is top notch. I am giving this store a 1 star because of their meat section; that corner sometimes smells of rotten meat, another thing, they advertise AAA Certified Angus beef, aged for 21 days blah, blah but their steaks are NOT AAA! They’re A grade at best. Last week (and for the last time as I’ve been disappointed before but never learned my lesson) I bought their striploin grilling steaks and they were tough, I was disappointed but not surprised given my previous experience with their steaks and I cook mine rare! Go to Metro or Fortinos for true AAA grade beef and steaks. I am making this review so that the store can make a change since everting else but the meat corner is good.
Dear Longos, I am a regular customer at the Walkers Line Longos. This Saturday June19th, I made a payment at 10:07 am for the shopping done. However looks like I may have misplaced my iPhone AirPods Pro in the process. Could you please verify if they were found at the store?
Love their fruit/veg, plus in-house pharmacy. But I also like to support community businesses.
High end but has everything you need.
Very helpful and friendly staff
Excellent gluten free product selection and Friendly staff.
Deli department is lacking. One of the many examples. Dealt with an employee today, young guy with glasses, clearly new, asked for certain type of salami and received the opposite didn't realize untill I got home. Asked for buffalo chicken which he didn't know existed and i had to point out to him in which he then explained to me they didn't have any and there wasn't any in the back (he did not even go in the back to check there was one on display). I used to work in the deli at longos in Mississauga and I can feel for the guy which is why I let it go but couldn't shake the bitter taste in my mouth when I spend so much money and do not .receive my desired products. I'll be going to fortinos for my deli and grocery needs from now on.
Fruit is always fresh. Prices are reasonable.
The staff at this store go above and beyond to help. I went there the other day looking for fresh pizza dough. After only locating the frozen dough I asked a young lady stocking shelves. She went to find out. Within minutes another young lady came to me with fresh pizza dough. So courteous, thank you.
Closed at 6 pm, but shelves were fully stocked at 5:30 pm! Nice, clean store, pleasant staff.
Store under Reno’s out front but pleasant inside. Noticed a beer freezer room not sure if that’s new but looked like a good option to pickup some crafts
Cashier had a huge fit. Was extremely rude and started yelling when I accidentally walked through the belt area to go to the washroom. All she had to do was kindly remind me to go around. No need to scream and be immature.
(Translated) goooood (Original) gooood
I love this location. It's never overly busy, which makes it easy to shop for everything I need quickly. Their products are always fresh and stocked with care, giving me piece of mind when I shop!
Always seems clean and the well organized these days which is huge plus. Usually go before 9:30 and seems fairly quiet at this time.
Charge too much for your products, example, grapes from Mexico. Not stocking products that other stores have. Your BBQ chicken deal is no deal. Chickens look like they were starved. Too bad. Not going to Longos.
The place is constantly being cleaned. Produce is fresh, great cuts of meat. It can be a little expensive.
Very presentable clean staff very personable
Great store, always well stocked and friendly staff to help ????????
Great selection at the hot table!. Amazing Service !! Will definitely be going back
Well stocked with fresh items for a Monday. Clean store. Friendly staff.
Great selection lacking seasonal items.
As always I really like Longo's approach to grocery store philosophy. As much as I appreciate the way busy times are handled by staff (The fewest checkout booths but shortest wait time as well). Everyone hates, I mean really hates when you are waiting in line for a check out and you are in the slowest lane EVER. Longo generally has bypassed this with a single line approach when busy. Now due to covid, all grocery stores are doing this, ironically.
Currently renovating should make shipping easier soon.
Ordered the Thanksgiving Turkey kit, and was totally blown away with how well it was presented. The turkey was cooked to perfection, and could feed 8 adults no problem. A wonderful somewhat BBQ flavoring. The side dishes (5) were excellent and could feed 6 adults. Don't forget to warm the turkey for 90 min. Money well spent. A nice surprise. Hopefully they do this for Christmas.
After buying a few steaks and cooking them I got really sick the next day worst stomach pain ever I would not recommend buying the meat from this place trust me please! for your own safety!
Great store..wish I had one in east Hamilton
Their fresh depts are ahead of most of the other chains stores.
great groceries store thumbs up
Great produce and meat.
Best customer service in grocery
Nice staff ....well organized and clean store
Excellent customer service and store has high degree of shop ability.
This place is great! You never wait in line, there are always plenty of cashiers, and if a line forms, another cashier pops up. Wonderful for busy people! Salad bar is wonderful, bakery is the best. Their strawberry shortcake with real cream is wonderful. Always deals on striploin steak. People who work there seem happy. Nice produce, and ready foods. Small-ish grocery store, which is quicker to navigate through, than some of the larger ones. Love this store!
Great fruit and vegetables, I trust buying their meats. Alway very friendly staff
The Starbucks here sucks. They don’t have that many options and the cashier lady was very rude.
Good produce. I like the garden centre as we
Now I know why I never come here I spent over 5 minutes at the bread counter there was no customers waiting to be served when I was there and the person behind the counter just ignored me the whole time. I guess they don't need my business,!
My favorite grocery store. Pretty sure that it costs more but the produce is perfect ... if green beans can ever be perfect.
Your staff are extremely helpful.
It's a very expensive store, with minimal selection of products
Excellent place to walk your dogs
Great service, happy stuff. Aways fresh products. highly recommend!
We go to Longos weekly for our groceries. The produce is always fresh and the store is very clean. The staff are so friendly and helpful.
Excellent produce.
Clean store covid compliant and well stocked
Great shop
I have just moved from Peel and have always shopped at your store You never disappoint me. Your display of fruit & veg plus everything an enjoyable adventure through the store.
The store closes at 10pm and I was there at least 15 minutes before. There were three other people in the store and one of the employees were yelling at us to go. They looked very impatient at us, especially the girl at the cashiere and it really made me angry. When it's 10pm exactly I will leave the store, I did not deserve such disrespectful attitudes from the employees. I will leave the store at the proper closing time but if I'm working late and willing to spend the extra money then let me buy what I need without making the employees angry about the time.
I really enjoy Longos. I find them the perfect middle ground for size and selection. I have always found them very service oriented. This store was just renovated and they have put in a large hot food station which I dont care for. Worse, they have installed self serve check out which I refuse to use. I have given it 3 stars as they still had enough cashiers but this may change. Very disappointed in the renovations.
Very nice Longo's store
Fresh produce and lots of choices. Sugar free Apple pie is delicious.
Ok so a few days ago i decided to switch things up and go to this longoz instead of my good ol metro. So when i first walked in i headed strait to the computers. Not to mention it took like 15 mins before anybody approached me. Lastly i would like to say that the peanut butter was in the freezer.
Excellent produce. Very friendly cashier.
No vanilla pudding