We have all the reviews of real people who are using the services and products of Sobeys Shellard Lane (Fruit Store) near Brantford (Canada).
Now this firm has a score of 4.2 over 5 and this rating was based on 127 reviews.
As you can read, it reaches an feddbacks average is good, and it's founded on a large number of scores, so we may conclude that the evaluation is quite faithful. If people have bothered to value when they are happy with the business, is that it works.
You know that we do not usually bother to place reviews when these are correct and we usually do it only if we have had a problem or issue...
This Fruit Store is classified in the category of Grocery store.
This is good looking store however the service from most of the workers there is horrible. The manager doesn’t seem to really care about that either when it’s reported to him. For the most part people there look extremely sad and upset at work and do not really extend themselves to help when asked to navigate the newer layout of the store. The place is too expensive for such bad service.
PLEASE stop the buy 2 to get the sale price. I only want 1 pkg. Of toilet paper not 2 so I unfortunately went to another store
Closest grocery store in West Brant. Just went through Renovations and looks amazing. Expanded their organic foods and gluten free sections. They really utilized their floor space. It looks awesome :)
I just wanted to acknowledge the Bakery section in this store. I am not a cake fan but I do love the bread and buns made here. Consistently one of the best bakery's for buns and bread in the city. I am often making fantastic meals on my Smoker and Sobeys bread products are an excellent compliment to that effort. Keep up the good work.
Clean and well stocked usually
Very friendly staff and always clean
New store...amazing selection
This sobeys has lots of great products and always has fresh products
Lots of items out of stock and store closes 10 minutes early. Worth the drive to another grocery store
Nicely updated, fills all needs
Very clean store but a little expensive
Very nice store, great staff and great service.
My experience was great
Nice layout of the store since the renovations. Lots of hot cooked options if your looking for quick meal ideas. Pricing is a little higher for meats compared to local but good selection of meats and vegetables.
It's my local spot, a little captive as a customer. Wish they were better at monitoring and turning over inventory. Even outside COVID they're a little sketchy about restocking. Otherwise, good clean store and the Wednesday "sensory-friendly" shopping hours are my favorite time to shop.
Fresh food hot meals to go
Newly redone, excellent hot bar wish it was still 24hrs a day
In and out Sobeys is always fast and they have a great selection of veggies.
Always a good selection, little pricey... and building a lunch section that looks to have a lot of choices
Excellent lunch options. Very clean place. Amazingly clean and very well lit supermarket.
Clean store. Weird layout. The produce section focuses more on catchy displays than easy access to the actual vegetables. High prices too. I'd go broke if I shopped there regularly, although sometimes they have really good sales.
It's the nearest grocery store for me so I shop here often. Compared to the other stores in town, I'm glad this one is near me.
Sobey's flower dept. and bakery !!!! you are awesome!! and the delivery service is nothing short of amazing. And to have peonies, Unbelievable. I called from Lloydminster Saskatchewan and had bouquet of peonies, 30 amazing cupcakes sent to a local school where our daughter teaches kindergarten in a couple of hours, the last day of school. We have been using Sobeys as our go to for every occasion, they will package and deliver anything in there store. Thank you so much, for all your excellent service. JM
Bright and clean, staff are ok
Very good service
We ordered on line for Sub Sandwich and Wraps Trays, Cookies and the Fruit Kabobs. The Food quality was excellent on all items. The process on line was easy and was ready at agreed pick up time window. Very impressed would not hesitate to do again.
Massive store with excellent selection. A bit difficult to find items as they're under construction, but still a great place to shop
Large store-good product mix-beer/cooler store +wine store is a big plus. Staff I met were very helpful and friendly.
They have the higher prices like the 24 hr stores but aren't 24 hrs anymore.
Ludicrous prices on everything except for beer and wine because they don't make the prices for that. Contactless payment system rarely works. Most meat in the flyer they simply do not offer in the same packaging add the sale deals.
My favourite grocery store in Brantford & Brant County.
Great selection, very helpful staff
????
I had an horrible experience with the grocery manager Mike. He needs to work on his customer service when dealing with customers when the store is at fault.
Produce is fresh, shelves are always stocked. The workers are always pleasant and helpful which is lovely!
Love this Sobeys it's clean bright they sell beer fresh food Ready-to-Eat food as well you going in buy and ready to eat baby
Used to hate getting groceries but since we started going to Sobeys I'm starting to warm up to it. It's a bit upscale for sure... A little more expensive but worth it to keep the riff raff out. It seems generally less busy compared to other grocery stores, which is very nice.
Really fun walk to and from. And awesome workers inside very helpful
The new renovation is amazing. Love the hot ready to go food bar as well as the salad bar. Nice organic/natural foods section. A little pricey, so I wouldn't get all of my groceries here, but great if you're looking for a few different or special items.
I love shopping in this store! It is somewhat expensive, but the meats, fish and produce are all top notch. The bakery has a nice selection of Artisan breads and sweet treats. The huge deli section has a very large selection of delicious cheeses (both domestic and European.) They also have a nice selection of craft brewery beers. There is also a section where you can buy fresh hot food for lunch ,(and a sushi section...yum!). Well worth a visit!
Nice options, just very expensive for meats.
Big, lots of selection, great deco but they are more expensive.
A very large grocery store with everything you need
Lots of parking and access but prices are a little high.
Not busy. Staff very friendly.
Good quality products but can be a bit pricey especially the deli (I never buy from there). Not often you will find staff to assist you in locating an item. Really don't like how it is arranged either.
Good store, large variety. Good hot counter for when you need a meal on the go
Clean and organized. Shelves fully stocked.
They need better bread. Its the only thing keeping me from doing my shopping here. honestly its pretty sad when you see them putting frozen bread on the shelf. On a weekend? If you don't mind soggy bread i guess thats ok. Everything else is nicely done.
Never super busy here and always quick to checkout. Prices are a little high but nothing out of the ordinary for a grocery store like this.
Pretty good place! Very pretty from the inside too! (if that matters)
Never a big line up. I go here often for last minute things.
Good place, my first choice of getting grocery!
Great selection high prices
Very open and has lots of food options. Newely renovated
Fresh selection, deals every week
Great ready to eat lunch options.
Same as others
buy all my groceries here. my kids really look forward to the free banana or orange while we shop.
Nice place to shop
Really good job with the Reno.....now it looks like a grocery store...
Horribly confusing layout old store was better. gave one star because have to give a star to post review. Hiring staff are horrible they posted a job for a Meat cutter and interviewed a bunch of people and then turned to those people about a week later saying they decided not to hire anyone. Now another week or so after that they have reposted the position. It is absolutely horrible to lie to people.
Great quality... but pricey
Good for sale items, but, everything else is over priced
Found some dry Ranch Dressing packages here I needed for a recipe ????. Worth while trip.
Best selections of food
A huge variety of groceries and ready to go food!
Like it so much I got a job there since 2016 and still love it.
Clean, well stocked but expensive. Currently under renovations.
A little pricey but the produce, bakery and sea food market was amazing. Picked up a big slab of salmon some steaks
Smells clean, almost every time I go. Staff are polite. Good deals on the average.
Amazing vegan and gluten free selection.
Nice store, very clean and tidy. Bright lighting, a hearty selection of brands and food items.
Great selection, convenient location for west brantford
Good selection of products and produce. Clean and welcoming ????????
My favorite grocery store
Good quality
Best grocery store
A little over priced but very convenient.
Clean, modern store. A weird layout that makes it hard to find things if not familiar with the store. Hard to find staff to help. Lots of youngsters working.
Friendly staff and lots of items to choose.
Nice selection. Layout is unfamiliar and a little weird. Staff was friendly and charming.
Was great but out of Stawberries.
Nice and clean store with decent staff. thank you for your service guys????????????
Very nice place
One of the better food markets in this area. Great produce, meat counter and prepared meals. I am slighty disappointed that the fish counter was downsized but that was most likely due to poor sales. I would highly recommend shopping there.
Very nice to shop at. Nice selection of food
Under renovations, but I like the changes so far
Inviting layout. I am a fan of Air Miles. Can purchase wine/beer. Hours of op are favourable. Clean washrooms. Dine-in cafeteria hot food. And of course, the customer service is never sub-par.
This place is always clean
Great food selections. Some a little pricey.
Nice clean store. Not always the most knowledgeable staff.
Store is nice but highly over priced, the serve yourself hot food especially.
Beer, wine and food!! Even a pharmacy and flowers!!
Expanding with Renovations. Was open 24 hrs, hope it goes back to that after the reno.
Great selection and good prices.
No lean ground beef, no medium ground beef, so I had to buy the expensive extra lean ground beef or buy regular ground which looked horrible-that is wrong! Service was bad, never asked if we had an air miles card, totally turned her back on us as we were paying via debit, and she started yakking on the phone to a coworker in the store. Just terrible!
Store redone, very nice.
Fairly good place to shop. Wine shop here is small but nice enough to fulfill the needs of most.
No chilli today very upset
Expensive, but very nice grocery store
Nice produce and deli. Open late.
Decent produce and meat. They sell beer now which is a plus.
Age discrimination. Way over priced food. Parking lot is full of deep holes and has been for years. Only good thing is they have self checkout.
Pricey but convenient
Friendy helpful service
The store is very nice lots of items
Nice place for groceries
They have spent some good cash upgrading the customer experience and I appreciate that. Beef A is that - like so many places, Lynden Park Mall being the absolute worst - employees have taken the closest parking spots. Beef B is that, for better or worse, pickups are popular, but the width of the parking spots are narrow. Indicate wider ones are available further away and I'll happily park there. Beef C is please stock some really nice wines!!
Great customer service, some items are over priced.
im a front line worker and they denied me to come in
Sobeys was "ok"! Not great. I wanted food from the organic section. Very poorly stocked. Went to Metro. Much better supply and priced better.
They sell alcohol past 9pm. Wine. Liquor and beer
Great service.
Great fresh foods...produce and meats. Beer, sushi, roasted chicken, fresh breads. A nice top up of the luxuries you wont get at no frills.
Very expensive, but good quantity of items.
Great staff. Clean store but I find the layout somewhat confusing. Food is fresh and the baked goods are wonderful!!! Bit of a pricey store but for the quality-well worth it to me. Love it.
Great variety of foods . beautiful decor . a little pricey
Just had a very pleasant exchange with Aj a produce clerk, eager to help and do his job well, I like leaving positive feedback so keep up the good work bud.
Little bit expensive for most items, however location is convenient and sometimes worth the premium.
It's a nice store (despite the prices), but it waaay tooo dark when you enter the store, like you can't see vegies and fruits ????????♀️
Very fresh and clean grocery store.
Nice place but pricey
Clean well stocked.
This store always carries a great selection of food and check out has always been quick. My only beef is the parking/entry area. It's very hard to get in to park when going by the front entrance area because of the amount of people going in and out.
A clean an bright store, convenient and nice staff.
Prices are high. But good quality.
Always friendly and helpful. Thanks to cart control and sanitization.
great shopping place
Love their fresh seafood section!
It's high end, clean surface just merely hides the pretentious underlying west Brant mentality the store has taken on. The employees at times almost look and act as if a weight is being put in them and it's floor a confusing, twisted maze. I feel there are much better options in the city if Brantford.
Great store. Great friendly staff. Some selections are a little low right now with renovations but overall still pretty good.
Always clean, not overly busy and well stocked!
Ok, not much variety in cakes. Customer care was good
Why aren't you my Sobeys!?! Siiiigh. Amazing store
Organics, free range eggs, whole foods, loads if fresh fruit and veg, great seafood selection, good deli, a pharmacy as well as beer and wine...my one stop shop!
Clean, organized, friendly. The new eat in section is a brilliant idea and super handy.
Staff is friendly and store is very clean
It's so beautifully organized their produce is absolutely stunning and ripe their staff are friendly and available they have an abundance of fresh foods
This was my first opportunity to shop at this location. Truly an excellent experience. I actually was able to fill 5 bucket list items that I had given up ever enjoying again. Well done location.
Clean store and a decent international variety
Clean and spacious store, employees are friendly. Lights are a little dim in the produce section but over all a very nice store.
Bit confusing to get around the store but over all decent place to shop for groceries
Am very confused with new store layout. I realize that you eat soda crackers with soup mostly, but to keep the soda crackers in the soup aisle and rest of the crackers 2 rows over....staff are not educated on products
Nice clean store ! Wed closes at 8 pm
Happened a few months ago I was Accused of theft police called and determined that I hadn’t stolen anything Still got permanent ban from store for you know not stealing anything
Great store....very clean. A little pricey and no longer 24hrs....which is inconvenient.
Great produce and sushi
Clean and alot of parking space
Great place to shop around for groceries
Nice place for a quick stop for lunch - lots of cooked hot food options
Great now after the reno
A very nice, upscale grocery store
New makeover sucks ,prices went way up after they made it look pretty I'm not impressed
Very clean and well laid out
Pretty good; a little pricey in comparison to other grocery stores in town. But great cakes!
Honestly, Sobeys was super welcoming and accommodating! They have the freshest food I've found and they're selection is large and beautiful. I made a new friend too who was working there. They are respectful to all types of people, mask exceptions and those with a mask and treat people well. The prices were really good too and the environment was easy going and casual. Overall, Sobeys was lovely!
Great location. Helpful staff. Love the renovations
Love Sobey's ???? Cakes
Such a nice store. And they have Everything, and I mean everything. And open late
As a Supermarket grocery chain Sobeys has a great selection of very fresh foods.
Was ok. But did not note that there was a line at the door.
Great store, lots of variety, fresh and appealing.
We come for the hot sauce and steaks!
Any item you need....you will find here
Its Sobeys. It's why you go. Beers cold too
Always pleasant
Good very friendly and helpful
Huge place. Lots of selection. Higher prices but you can see why your paying for it.
Great produce, great meat, great fish, great deli, great organic selection, and impeccable service.
Mostly standard, but seems like staff doesnt like to help often.
Not friendly and not familiar with their own flyer. They were clueless from cash to supervising
Excellent selection and food quality.
Clean organized store...with pleasant staff.
Not too bad today but the teller would barely smile and seemed grumpy
Great Sobey's location. New and recently updated. Excellent selection of hot meals for take out and a lovely little dining section if you want to eat your food immediately. I find they way Sobey's organize their stores confusing. They also have half-height shelves at this store which I didn't like - but might be better for accessibility and visibility. Overall - one of the better Sobey's I've been to...I won't hesitate to return.
Nice store, just watch dates on sushi. had a bad batch was sick for 2 days
I love the renovations, buh-byes Metro, seeya Zehrs, hello Sobeys. :)
Wish you still had your old hours! I have to shop Metro now.
Friendly staff, clean and good selection. Pricier than average.
I had no problems
Nice shopping experience. Good health food section. Butcher. Beer and wine
Always have a good experience at this Sobeys location
They had fresh fruit just wish they had had the mixed berries ( blueberries, strawberries, raspberries etc..) in the medium sized bowls, they only had really small bowls otherwise not bad, would have gotten 5 star if their fresh fruit had come in all 3 sizes and different varieties...
A little expensive, but still a very good store
Good variety of raw food for your pet but a bit pricey.
Everything I need close to home.
Their bakery is good, with many sweets options and fresh delicious bread. They have an impressive cheese section, more than any other store in the city. Would appreciate a few more vegetarian in the ready made foods, most of their salads even have chicken on them. For a high priced store, more variety would be nice. It's clean, and staff are capable.
Great selection of international productions.
Beautiful store, amazing selections.
Great produce nice store a lttle pricey
Great customer service. Manager of specialty section helped my wife and I find what we needed. She went to 3 different sections in the store and found it. And came to find us after I thought she was done looking after the second section. Great customer service. Thank you
No line up, walked in and was immediately confronted by woman for walking in and not standing outside the door to be invited in. I asked where the sign was and she said there is not one but I cannot just walk in. Maybe she should have been doing her job and been outside the door rather than confront senior customers. I decided not to shop there when I went inside and left for Metro. Metro gets my money now.
Reno is complete as of May 2017. Wonder if prices will go up to cover the cost. Place looks amazing though and the "traffic flow" is good
A little more expensive then other places, but they have everything that a grocery store could really have
This is a great store! Great produce and a wonderful natural food selection.
Now that the store is revamped they have a much better selection. Prices tend to be a little higher then some other grocery stores, but it is clean and laid out nicely. Staff are usually friendly as well. For celiacs they carry a local bakers goods that are absolutely delicious. Frozen goods are in the health section as well as a large variety of other stuff for us celiacs. Only downfall is that they never have stock of some of the canned drinks my family buys. And when I say never, it actually means never. Its been months and months to the point we buy it elsewhere now. Hot food section is alright. Nothing to write home about but convenient. Produce is hit and miss. Usually its ready to go (if they have any in stock) and lets say 10% of the time its past its prime.
Even in the midst of renovations...clean...the most helpful staff. Great quality items and if you are careful there are great deals.
Fantastic store. Clean and well stocked. Some staff members need to learn customer service skills! But, it's a great place to shop!!
Great grocery store
Clean, delightful place to grocery shop. Helpful staff
Loved walking through this place. This is where I get groceries.
Just great amen
Not bad but prices are outrageous compared to places like no frills. For instance a 2 litre of nestle icetea at sobeys 2.99 at no frills reg price 1.49 its like this with alot of items. They do have great produce but still to expensive
Its expensive. The quality is good
Overpriced and confusing store layout
Had a good experience at this location the people were very helpful and friendly and the staff were very kind as well.
Always clean, great product availability and enjoy finding items here that aren't available anywhere else. You definitely pay for food quality, availability and freshness as well as the clean and new environment. Not the cheapest place to shop.
Great deal on strip loin steak.
I love the store baked bread and rolls. I get my flu shot here every year (no waiting). Their prepared meals are great with lots of options to choose from
just shopped here. beautiful store lousy service . glass lid on seafood collapsed. employee was all concerned we might beak it instead of confirming no one hurt then goes on to tell us it comes out all the time. then we lined up for over twenty minns while the cashier at the six people lineup waited for a price check. finally managed to get a space in the self serve to find no bags available and a teller right next to the cart who actually snorted that we has to put everuthing on table and then reload a cart but never offered one bag . not a hassle free or inviting experience. think i will go shop at walmart
Exactly what you would expect from a Sobys
Shop there for years. My favorite grocery store. Very clean and staff always friendly and very helpful. Enjoy their already made meals.
Great location
Great place to shop
Great!! Hot foods and regular groceries. The choices are outstanding. Something for everyone
Very good selection of food at reasonable prices
Some things are hard to find but other than that nice in the store
You will never find expired items on shelves. Great collection of any items you may want to add to your fridge/freezer/pantry.
Has everything you can imagine but it is expensive!
The layout in this store makes no sense and is hard to navigate. Obviously they are over priced, so we only go there for a few items we can't get elsewhere. The staff has always been lovely though.
Nice clean store, lots of staff to help, and great selection.
Very clean. Friendly staff. Excellent craft beer section.
Store looks incredible. Well kept. That bakery though is shameful, typical sobeys has full fresh displays every morning and through the weekends while this location I've yet to see anything barely prepared no matter how early I go.
Sobey's was great. Excellent fresh made salads and bread and the staff are always friendly
Great service providers
The best grocery store in Brantford!
The employee working in the candy department is lovely. Should be nominated employee of the month if Sobeys have such a thing. Very helpful.
Great store, clean, well organized. Staff are polite !
The staff at this location are EXTREMELY IGNORANT AND DO A GOOD JOB AT MAKING THE CUSTOMERS VERY UNCOMFORTABLE
Great store. Newly renovated to have a market feeling. Lots of specialty food.
Was excellent, fruit and veggies super fresh and good deals. Only had to go to one store for everything on my list including fresh bread!
Bought some sirloin grilling steaks where tough as nails and tasteless. Very disappointing
Good
Good fresh store needs more exotic foods from aground the world
Great selection clean store well stocked
Great salad bar and prepared food selections
The newly renovated store is great . Very clean with fresh fruit and vegetables. The meat section is top notch
Really nice and clean place. tge reason for the 4 star is because they make you walk the entire place to find Milk, all the way at the back of they store. they have their fridges and frozen items scattered throughout the store to make you tour the entire place.
Great place but very expensive!
Nice store however they hire and keep young rude cashier's. I was a Longos shopper and never seen such rude cashier's as they have at Sobeys. Longos superior in every way to Sobeys. Today young girl never said a word to me except tossed her closed sign at me . She was too busy talking to other young cashier about "whatever" she literally never looked or spoke to me . No hello..no thank you ..no customer service...
good choises
This location is great and has beer
No e clean store
Good products.........cost is way to high.
It has everything clean store friendly people comparative prices
Very clean and easy to find whatever you are looking for
My favourite place to shop. Always clean and well stocked.
The bakery there is great and the workers are friendly and helpful! The cakes are made beautifully and the location is convenient for me.
Great place to Shop
Very clean good selection.
They have a very good selection of seafood, meat's and fruits and veggies. Bread section is lacking in selection but very fresh. All in all always good shop. They have a great hot/cold bar meals.
Nice store very clean
It was Sunday and I was there primarily to see the pharmacist. I had questions about the interactions of the medicines my mother was taking. The pharmacist was polite and calmly listened and took down the information of all the medicines my mother was taking and she patiently explained the necessary information and advised accordingly. The experience was exceptional good. We did end up buying groceries too. Everything was well laid out.
Awesome store to shop in very well liked
Very expensive but good selection.
Very good selection. Store is very clean for now
Manager had to do the flower shop job because no one was there . I left my water bottle there while. Waiting because it was taking so long and he just through it in the garbage .
Good store, always stocked, you can't go wrong with that.
Great store with many weekly specials. Staff are friendly and helpful.
The store was clean and quite well-stocked. However many of the young staff were not well-informed and some were simply lazy. It took one of their older staff to help me fine one particular item. I didn't bother asking him about the other I couldn't locate. I am not from Brantford. If I'm ever there again I'll use a different store.
Staff is friendly and helpful. The layout of the store is open and bright. Food quality at the hot bar and salad bar is fantastic. The whole facility is very clean. You can pick up your meats or seafood dishes already prepared for the bbq, oven or stovetop. There are a multitude of choices for desserts at the bakery counter. Don't forget that you can pair up your meals with a variety of beers or wine here as well. It's one stop shopping for breakfast, lunch and dinner!
ok
Awsome hot deli. Where can you get a prime rib roast dinner and only pay for the meat? At Sobeys Shelards lane,Brantford. It comes with mashed (yummy) potatoes and 2 sides. It's delicious.
CRANBERRY ALE !!! This store has a great selection and one of the few stores in Brantford to have lots of our favourite Holiday drink...Canada Dry Cranberry Ale
Love how it is clean and organized.
I don't visit this store very often, I find it a little pricey. Although when I can't find an item any where else I can usually find it here.
Great store always so nice and clean. A bit on the pricey side but it is a sobeys after all. They set up(floorplan) takes a bit to get use to I feel it is a bit like the ikea maze lol but I have no complaints. Food is always fresh.
Clean store. Very friendly.
Pricing a bit high, stopped to get apples
Great location
Good experience
Good selection
Good quality products.
This store they call sobeys is most awful grocery store I have ever frequent. For one were do they possible think that same food and brand should be conderably marked up compared to other grocery chains. Place Is just a zoo then get to the dam checkout and want price check and don't do can you believe it really. Don't shop there garbage store and way over priced. Won't be long they Will be bygones.
Absolutely terrible place to shop, produce is generally rotten or will be in a matter of days, it seems they allow their produce to freeze as many times I have come across icy items. prices are higher than everywhere, deli counter just piles your cold cuts in one massive pile then jams it into a bag. Meat counter cuts look like they are done at a school for the blind and handless. Cashiers have no sense of urgency, and considering they generally only have 1 cash open, you can spend over 15 minutes trying to cash out. I think the only thing they have right in this place is their frozen foods are frozen... I bought these strawberries today...
a little disappointed actually 2 items I went in for not available - ribs on sale and my pork scallopini not there
You might spend a little more here but you can't beat the shopping experience. Plus they sell beer!
I am extremely unimpressed with the prices. Paid 3.99 for a tuna sandwich two days old and was going to purchase a very small amount of mac and cheese from the hot counter . When it rang through they wanted $6 for it!!!! I did not purchase it . Looks like the customers are the ones paying for the renovations they did to the store.
It has everything you need
I would have given them 5 stars, but since they are not going to have plastic bags any more, I will be forced to carry the boughton bags, which can be a hassle when I'm walking and Sobeys is not the first place I'm going to go to!
Had a coffee sample today from Albert. He was wonderful. Very informative and great customer service. If you do any sort of employee reward please make sure he is a part of that for his excellent service! And the ladies at the wine area are AMAZING too!
Nice and tidy place, not insanely crowded like other stores, which is one of the reasons for going there. Though prices seem comparatively higher than other competitors in the market, but, the quality of produce they offer deserve that price. Staff is pretty much friendly and cooperative as well.
they deny front line workers in go else where
Beautiful store, but staff are not helpful at all, they move stuff around, but will not show you where it is.
Helpful staff...great food...great layout...great store
It's a very nice store to shop in the place is very clean it's easy to find what you're looking for and the staff are very friendly and helpful
They're very helpful and polite!
Always Fresh Fruit and Produce. Love the selection of soups, Sandwiches, sushi and ready made meals. Cashiers are always welcoming and friendly Abit more pricey but I think the overall quality makes it worth it.
** Hard & Strict Staff ** I really needed a bag of milk. It was 10:58. So I was running. A staff at the front door shouted "just one minute left". I responded "OK I would hurry up". When I got in the store, a casher stopped me and said "Already Closed". So I asked him "Please Please just a bag of milk." An older man approached me and said "All closed get out now" with hard face. I felt some fear. I couldn't but go out. My cellphone said 11:00. Sobey has its own Standard Time? Sobey is using an Atomic Clock? Ridiculous! Everyone's time could be different. Don't be cheap with one minute.
Brantford's most upscale grocery store! Seriously. The best
Great layout....excellent quality of fruits and vegetables. They have their own butcher, so meat is top quality. Bakery is lovely. Whole store offers everything...even beer.
Great staff great service
Great selection at this store. Have a complaint however..when you enter the store and pass through the aluminum rotating arms as you walk forward..watch it! Only walk absolutely straight through that arm. If you plan walk slightly to the left while passing through your lower body will be jolted hard. Over the past 2 months this has happened to me 3 times. Next time in the store I plan to speak to a store manager. It happened again a week or so later. I asked to speak to the store manager. He was in a meeting I was told. I left my phone number and asked to be called. To this date I have NEVER been called.
Variety is poor for a store that caters to the moderate - above moderate income earner. Prices are higher than their closest competitors. Being the only location for quality groceries in West Brant gives them an advantage over the stores across the river.
Always friendly staff
A little more pricey than other places but you get what you pay for. Had a very friendly cashier early this morning Saturday February 23rd. They had a fresh selection of vegetables and breads.
love this store. the salad bar used to be amazing, now it’s just ok
Nice looking store but soooo cold I can't finish my shopping.
We like the store. Produce is great quality and lasts even if you aren't using right away. Taste is great. Lots of choices. Store has plenty of organic and local products. Always able to find deals on meat, cheese. Great selection of bread and pastries. Cakes and stuff is awesome too!! The only down side is that it's not a 24 hour store anymore. It was way more convenient then.
Fabulous
This a fantastic store. People at registers are very helpful and kind. We sure need this in our time if pandemic. Keep the the great work Sobeys. We been shopping at Sobeys at least 20 years and always keep gong back. We just love the working people. ????????????????????????????
The store is a pretty standard layout for a Sobeys. The staff are very friendly. There is ample parking.
The new layout is beautiful. I love how spacious it is. Less self checkout would be nice. I can order from Amazon and local delivery if I don't want people contact. These prices deserve to have employees giving first hand service.
Really nice clean place.
They got new carts. Scan as you shop, then pay on your buggy
Parking is always a Hassel!! The Price's here have raised so high I go to no frills or FreshCo now!! Very dissatisfied with Sobeys customer service! Had to bag my own groceries as the male cashier was more interested in the female customers!!
Love Sobeys!! Hot tables are amazing yum!!!
Over priced. Poor quality. Empty shelves. Can't always find what I need.
Typical small town sobeys nothing special. High prices for avg/good food.. Go to superstore..
I don't know what happened to the meat department but I am so tired of them trying to pass off AA steaks for AAA steaks.
I can't say they're very competitive on pricing but the store is nicely laid out some great specialty items and even a very nice floral department
More reasonable on some prices
A 1 + Good place to spend money. They have BEER. I love it. I always sip a cold one in the parking lot while my old lady spends our money. It's nice and cold. Thank you Sobey's Groceries is fun now
Quite a cute place to shop.
Very clean, friendly staff. Always a pleasureful store to shop at.
Clean, never seems to be crazy busy. Staff are great. Meat and produce generally really good quality. More expensive than most stores but worth it to me.
Found it ito be very expensive compared to other grocery stores Also confusing to get around to find what you are looking for.
Always the most clean and friendly staff! The bakery is fabulous with tonnes of selection
Newly renovated and updated. Clean and easy to get around.
Great variety of fresh foods as well as great service!
Selection, price and courtesy.
The redesigned store is really nice. A bit on the expensive side
Great sales weekly,
Great renovation, fresh food, lots of parking
Great store. Newly renovated and expanded. The most helpful staff. Wonderful produce and meals-to-go section including a full service sushi bar.
The staff were so friendly and helpful guiding me through this new high tech shopping experience. I will be using a smart cart from now on.
Excellent staff excellent products well maintained
This is a newer store and for some reason they have completely renovated it. Everything is new and the set up is like a maze. Very hard to find anything. Prices are outrageous.
Clean, well organized, well stocked grocery store. Hard to find staff outside of checkout lines...
Know your prices Not a lot of great deals, but tonnes of variety But did score high on some meat deals
If you're interested in a pharmacy I would highly recommend going elsewhere. This pharmacy was fantastic to start but are constantly out of prescriptions or saying they don't carry/make them. I just had someone from the pharmacy call me and inform me they don't have the prescription (narcotic cough suppressant) and that if I want it she would need to call around and find another pharmacy that has it and go on her day off to pick it up (the most random excuse I have ever been given). She asked how quickly I needed it and suggested putting it on hold and waiting to see if I do. If I have taken the time out of my day to go to my doctor and have her fax a prescription over then common sense would be that I want that prescription. She basically placed the blame on me for being prescribed something that their pharmacy and according to her, other pharmacies won't have (I don't go into my doctor with a list of available meds from my current pharmacy so how would I know this issue would arise again with them). They have to order it in larger amounts and I was only prescribed a small amount. As if I have any control over the dose or amount needing to be filled. They didn't carry a basic acid reflux medication for my son either which I've had to go to a different pharmacy for as well. I called around and Wal-Mart has the prescription. I'd recommend not wasting your time and going straight to Wal-Mart.
Purchased a birthday cake for my grandfather and the writing looks like my 6 year old son did it. Poor quality for the writing. Taste is good though. Next time I’ll take my chances and write it myself.
I purchased a dozen Rose's for my husband last Thursday morning. It is now day 7 and I lost 2 on day 5 but the rest are still fresh and just beautiful. They look like they were just purchased.
Not a bad place. Great selection of craft beer.
Great store. Newly redone and expanded. Staff is great, selection is great. Lots of prep'd food options. Good salad bar. Lots of choices overall and it has a good selection in bakery section.
Has all your needs in one store.
This store has many products that others don't have
Nice store. Expensive prices.
Clean and well stocked. We would shop there more ofter if the prices weren't so high. I like that I can ise my Ait Miles card there.
Good food selection
Love it. Free fruit for kids. Prices a bit high though :(
I do find this store over priced but have more to choose from
Over all pleasant shopping experience! Friendly service!
They've done some extensive renovations and the store feels a bit more like a market. They've really improved their hot dinner/ lunch options and added a salad bar and sushi bar. I now prefer Sobey's over Zehrs.
Large varieties and great cashiers
Love that it's a Canadian grocery store also the choose for single prepared meals.
Love love love this store! The health and wellness section is huge with a great selection!
My favourite grocery store.
As an enhanced general purpose supermarket, Sobeys must be congratulated on re-designing and expanding this store in the West Brant neighbourhood. We live in nearby Mount Pleasant and are so pleased to drive the short distance (6 minutes) to shop there. There is plenty of parking in that popular plaza, and the staff is very helpful and friendly.
I'm not a fan of Sobeys only got there when its convenient. They are overpriced and I really don't like the store layout. I find their sale prices are equal to the regular price of other stores.
Super lame. They Stopped doing late night beer sales (stops at 8 now). Now I have no reason to come here anymore. Booooo ????
This place is very clean, there's a wide variety of options and the staff is professional. Anything from the bakery is delicious! Most things here is expensive, though. I suggest keeping an eye on the flyer for deals.
Very clean especially after they redid their interiors. Their in store food options are nice as well. However if you buy an instore microwaveable food item you'll have to find some other place to heat it since they dont have an in store microwave.
Staff is always kind and helpful
Always clean always friendly ????
Excellent store
Awesome bakery