Reviews of Greenland Garden Centre (Fruit Store)

23108 AB-16, Sherwood Park, AB T8A 4V2, Canada

Average Rating:

DESCRIPTION

You will be able to see all the feddbacks of real people like you who bought the products and services of Greenland Garden Centre (Fruit Store) near Alberta (Canada).

As of day the firm has a score of 4.6 stars out of 5 and the rating is based on 127 reviews.

You must have seen that the average of ratings that it reaches is virtually the best one, and it is founded on a very high number of feddbacks, so we can say that the assessment is quite reliable. If there are many people who bothered to give their opinion when they've done well, it works.

As you know, we don't usually bother to place feddbacks when they are good and we usually do it only if we've had a problem or issue...

This Fruit Store corresponds to the category of Garden center.

Where is Greenland Garden Centre?

REVIEWS OF Greenland Garden Centre IN Alberta

Kwokman Ng

This is the best garden centre in western Canada. My wife and I visit it many times every year. Also, we enjoy the afternoon tea and creme brula at Branches, the very nice restaurant inside the centre. I bought this beautiful little air plant there today.

Amanda Phillips

I love Greenland garden centre, the staff are friendly and helpful. I live closer to another garden centre but I drive out to Sherwood park specifically to go to Greenland instead. I once had a staff member spend like ten minutes explaining the difference between all of their raspberry bushes so that I could get the best ones for my needs.

Irene Mazepa

The manager at the counter is extremely rude and disrespectful. My husband is a landscaping contractor and has an account with Greenland. He is very busy in high season. That’s why I am helping him with design and some small tasks, e.g. to pick up plants for his projects. Yesterday, I dropped by Greenland to pick up a couple of missing plants (cost $300) for his job. When I wanted to pay for the purchase, the counter sales told me that I needed my husband’s ID to use his company account. The fact that I can provide a phone number they have in the system, company name and address wasn’t sufficient. I offered that he could call them from the company number to confirm my purchase. I deemed this to be reasonable proof. While waiting for his call, I explained the situation. But the “lady”-manager instead of setting my plants aside and letting the other people pay for the purchase kept asking me inappropriate questions like whether I have the same surname as my husband; whether I have the company address on my ID. She was trying hard to prove that I am a liar in front of the other people waiting in line. Her rude and discourteous behaviour made me cry. I felt embarrassed, humiliated and miserable. The counter girls offered some options. When I decided to pay the full price, my husband called them & clarified the situation. But instead of apologizing, the “lady”-manager asked me to show my ID. When I showed it, she said she couldn’t see anything and told the counter girl to check it. After all this show, no one even said “SORRY”. Finally, they told me that my husband could add my name to the company account. Seriously? You couldn’t tell this before organizing all that? I still don’t understand why you made all those people wait in line instead of setting my order aside and letting me wait in the store until my husband called you. I am appalled at this unprofessional behaviour from your manager, and I am disappointed with your customer service. Never going back and won’t recommend this place to anyone.

Fiona Bramhoff

The staff were friendly. When I asked if they honoured mask exemptions the greeter said they don't like to, and the owners may make them mandatory soon. I asked again, she wanted to know if I had a medical exemption. I said yes because I do ( It is unlawful to ask) I felt a bit harrassed by her. Eventually she directed me to guy with exemption stickers, I put one on. A couple of staff asked me to put a mask on then saw the sticker and were nice and friendly. The lady at the door may need to understand that if she is saying they may not honour exemptions in the future and asking about medical information she may deprive the owners of future customers. I felt this was the greeters personal behavior and not the policy of the store or owners. They give out mask exempt stickers fro those needing them.

Jeremy Murphy

This is the first time I’ve visited this lovely establishment and my friend and I had an excellent experience. Shout out to Winston for potting three of our plants and giving us great knowledge of said plants. Also, Elizabeth was a big help wrapping up the plants for the -20 weather!

Jacqueline Nickerson

Love the beautiful plants, gift ideas, walking in the garden & their Branches Restaurant. Take time for great coffee & fab desserts.

Tip of Spear

We come here way too often and spend way too much money! Haha! The quality of the plants, gifts, clothing, and garden supplies are all top notch but their prices are astoundingly reasonable. We love coming here as a full-day experience, sitting on the patio for lunch and a drink, walking their beautiful gardens, browsing their gigantic selection of wares. It's absolutely amazing! #supportlocal

John Addison

Very helpful! Helped us with winterizing our trees.

Morris Kuefler

Very nice. Lots of choices.

B.A.D Fam

The christmas set up is phenomenal. Go look for your selfs

Steven

Tremendous amout of selection, wide variety that was very well organized and priced right. Peonies were priced right on the money unlike Salisbury Greenhouse that was over 4 times the price for same size and variety. Many other plants were in better shape here and priced better. If you feel like a glass of wine or snacks before or after you browse for plants this is the place. Definitely will be a returning customer.

Alligator Pie

Amazing selection of zone 2-3 Roses. I wish I had more space in my yard! Very spacious aisles. Big trellis selection as well as fertilizers and more eco pesticides.

Amber Niemeier

Excellent selection. Healthy plants. Knowledgeable, friendly service.

C Roaquin

Loved the Xmas displays. So beautiful. Limited entry due to covid. Keepin it safe.

D P

Worst customer service & poor plant quality! We made a purchase of about $150 last year. Got 4 plants with 1 year guarantee and were told if they don’t come back next year we should just provide our phone number at customer service and will get the refund, which is why we never took the receipt from them. However out of 4 only 1 plant came back and 3 died unfortunately. We drove for 45 mins to get the refund or even the store credit and they simply said we don’t have your number in our record and we can’t do anything about it (well then why you misguided us at the first place) We also showed them the pictures of dead plants with the plant name tags which clearly said ‘greenland’ on them still they did nothing about it ; rather the staff was rude! We wasted our money, gas & time. Never going back and won’t ever recommend the place to anybody. Guys ‘Salisbury Greenhouse nursery’ is the best! Amazing plants and very helpful staff.

Krisha C

The garden is absolutely beautiful for a wedding. Had our wedding here and the place was stunning. We had minimal decorations (some rose petals for the aisle and some drape on the arch) so that the emphasis would be on the garden and I wouldn't change a thing. Greenland was great to work with during the entire wedding process as well and I love how everything turned out.

Tracy Pounder

First time I ever went there it has so much stuff and awsome plants loved it got 7 new plants in

Christy Forsythe

Friendly staff, cute cats, and always has the plants I'm looking for. We come here all year round. It's a bit of a drive but 100% worth it.

M Rafi

Wonderful Gardening place - reasonable price and good quality products! Highly recommended

Tyler Majeau

They have a large and stunning selection of everything you could dream to have in your garden! The staff here are also very helpful and knowledgeable about the plants they have.

Darcy Anderson

Beautiful setting for a September wedding

Meagan Moseley

Went in today and they had a HUGE shipment of orchids they just got!! I'm a very happy gal lol love this place ????

K W

Incredible summer selection of plants and winter selection of Christmas decorations. The green house is surprisingly well priced for how nice everything is.

Tiez Lysenko

Not too busy if you want to buy plants or clothes, there was a wait for the bistro.. so I didn't get to try their food ???? Christmas decorations are out and they are fabulous!

Becc Gill

Love this greenhouse .. very clean ..love the "gift shop " and really enjoyed our breakfast pizza ????on the patio . Thank you sweet Zoe for looking after us ..

Luciano D

My wife and I always enjoy coming to Greenland. There is such a larger variety of plants and succulents. We go at least once a month to see if there is anything to spice up our home with. We especially love the herbs, fruits and veggies plants that are offered. For those that like to go from scratch, there is a wide variety of seeds and bulbs for all your planting wants/needs.

Skylar Dane

I love the variety here and how lively the atmosphere is. However, when I purchase a $150 palm I don't expect to bring home an infestation of spider mites. Edit: I was told I would receive a full refund if I returned the bottle palm, however I decided to try and save it. Bob hooked me up with a bottle of spider mite pesticide. I washed every frond by hand with a damp cloth then sprayed it with the pesticide. Took about 4 hours but I was able to eradicate the pests. Unfortunately, the hens and chick's I purchased have a really bad aphid infestation. Due to this I will not be increasing my rating as it seems that Greenland is more interested in hiding its pests rather than controlling them. Buyer beware, quarantine any purchase you make and be prepared to put in some time and effort to eradicate pests.

POLISHCORPS

Have been coming here with my mom for the past couple years. I have NOT one negative thing to say. And my mom is a hard customer to please lol. The staff each and EVERYONE of them are kind and respectful and have a ton of patience which I highly respect myself , I like how they also take there time to help there customers and not rush them out the door . They are highly knowledgeable also .. very enjoyable experience each and everytime we go, its a beautiful place with a GREAT variety of items . (If u need it ,they more then like have it ) THANK you Greenland Garden staff ????

Erin_eats_vegan

I loved this greenhouse. The staff was super friendly, they are following covid guidelines, their plants were beautiful and well cared for with a pretty good variety in multiple sizes. And they beautifully wrapped every plant I purchased without even asking! The prices were midrange, but the quality of the plants were outstanding, so even though I've seen them cheaper elsewhere, I didn't mind the slightly higher prices- They were still pretty reasonable. Lastly, it was just a pretty place to shop! It's well organized, the displays were clean and easy to navigate, and I found the atmosphere very pleasant! 10/10 will shop there again.

Jeff Levicki

My go-to spot for horticultural supplies. They always have a wonderful assortment of plants to add to my collection.

Louise Traill

Another delightful visit and lunch. The Scallops and Polenta were delicious. Shopping here is always a treat. Although too early for the grounds to be set up, there was still plenty to explore. Washrooms are not disabled friendly but are clean. Ample parking and an easy access off the highway. Staff are efficient and restaurant service was excellent.

Ravi Kant Sharma

It has always been 5 STAR So beautiful, elaborate, welcoming and perhaps the Best garden centre in Edmonton area. Huge variety of annual, perennials, deciduous, sun loving, shade loving plants, herbs, shrubs, pots, fountains, and name any home garden paraphernalia, you will get it it here. And a nice eatery and snacks bar if and when you are a bit tired of walking around!! Lost ONE STAR, ŃÔT because of being a bit pricy, here and there, BÛT being told by one of their customer service team member (when I told her that Birch Leaf Spirea at this place is 30$ while the same is 25$ at some other Nursery), that I should go to the OTHER NURSERY. I showed her the picture and price but she just shrugged off???? How RUDE? But that’s the only freak instance!! Did my review help in any sense! If yes please say so????

Brittany Hack

So pretty, so nice, so bright. This is your X- mas store. During regular season, you can find boat loads of plants. The resurant has delicious food. Waiting times can be over an hour, but it is worth it. Just another excuse to buy more stuff????

Sarah Geisthardt

While I do love the options this greenhouse has and the majority of its staff, I witnessed a manager (I’m assuming) treat a cashier like garbage because she stepped away to use the washroom. Things are tough enough for customer service staff right now. It’s disappointing to see a business adding to it.

Rumana Afroz Sultana

It’s like heaven for a plant person. Great experience! Enjoyed their botanical garden.

Cassandra Tomas

I was there in late September for house plants and was not disappointed! An extensive variety of house plants that the big box stores don't typically carry, plus great variety within those plant species. Ie. There were 6-8 different kinds of calathea that I saw, and often in a few different size of pots to match your budget and ambitions. Prices were reasonable for a greenhouse IMHO.

Kirk Dewhurst

There is a great botanical garden off to the right when you drive in and park. Love this place, it’s my happy place to go to smell the flowers. The variety of plants, trees and flowers is crazy. Besides the the flora everything garden related is here, it’s your one stop shop for gardening. But wait there’s more, unique gift items, clothing and planting pots. This is a great place and there is also a restaurant. It’s expansive and even though there can be a lot people it’s not crowded. As I said in the beginning I love this place. July 6, 2020. One of the many times I have returned here. Probably the best greenhouse in the Edmonton area. Always lots to see and just enjoy the ambiance and the plant’s.

Elizabeth Neaves

Beautiful trees and decorations at Christmas. Lovely restaurant on-site.

Martian Dan

We go here for Christmas decorations, since you will usually find the unique and fun stuff only here. I have to say, their selection is very nice and refreshing. Very friendly and helpful staff, even when the days get busy!

Chris W Shantz

Staff were excellent! Offered help without prompting, answered questions cheerfully and knowledgeably, line up was short to enter. Great experience; next time need to try the cinnamon buns!

Jon Eeuwes

I love the selection at Greenland and it's close to home too. Last time I was there it was really really busy, but that's my bad, they have the Christmas market going

Ashley Lake

Wonderful selection. A few of the staff not friendly or helpful at all. Gave a 4 due to the great quality and selection of the plants/trees

Liam Cusack

Massive selection including things you won’t find anywhere else. Large separate greenhouses for different plant types and a great restaurant. Staff are also super friendly and knowledgeable. Probably the best in the Edmonton area.

Penny Haas

In the Christmas frame of mind after my visit.. always a favorite ????

Cody Blackmore

Went got a tree, with the Covid guidelines and how busy it was felt very overwhelming and lost. But once there and know whats going on this place is absolutely beautiful. We bought a real Christmas tree ???? and it's a beautiful tree. We will be buying our next Christmas tree there as well.

gurvir saggu

Load Delivered here, very nice guys.

Ferdinand Aguillon

September 2021 2nd visit 2nd visit Bought a bunch of tropical plants and succulents 1st visit Lots of rare, uncommon, unusual plants to choose from including a wide array of Hoyas, succulents, alocasias, philodendrons, and other tropical plants. 2020 One of my favourite garden centers in Edmonton Canada Been a customer since 2017 February 2020 A big thanks to Bob, master gardener who always assist me in my gardening needs. January 2020 Big thanks to Bob, master gardener who always cater to my orders of unusual plants. Always a pleasure talking and dealing with Bob, very welcoming indeed. He's the main reason why I keep coming back and shop for more plants! Kindly send him my deep appreciation. P.S: Just renewed my membership for 2020.

Janine Moehrle

Loved it! We want to go again soon. What a beautiful place! And the food at the restaurant was delicious! We will definitely return to try more goodies and buy some green babies! ????

Dal Cosby

Always the best, even in February. Great place to get your starters. Have a few things out, but I'm sure it will ramp up soon. Restaraunt has some great prices for date nights and food.

Patricia G

It was an amazing experience!! Very nice Christmas decors in Christmas time when we visited

Agnes Tang

Friendly and knowledgeable staff. Not just. garden centre, came with my three young kids, 3,5,9; they have tons of fun. We explore each section and learned a lot from water plants to bee house. We spent 3 hours there and each kid got a carnivorous plant home. Happy kids happy life. Don't miss out their botanical garden.

Hali Prestage

Best greenhouse hands down. Have never been disappointed. Shout out to Ben fir patience & expertise when choosing my shrubs & cedar

Mylinda Carnahan

So helpful and friendly! Merry Christmas ????

Catalina Morales Velez

Variety is great! The layout of the greenhouse is a bliss and during summer you can enjoy the surrounding gardens. I leave here a pic of their pet having a nap :)

Song Bird

I always enjoy visiting this place. The staff are very helpful and knowledgeable. Every time I visit I leave happy. I also just recently visited and seen a plaque that I absolutely loved but did not buy. The next day I decided to call the store and see if I could buy it over the phone. And yes I was able to. This works wonderful for me as there was only one plaque and I was not able to get back to the store for a couple of weeks, I live almost an hour away. I recommend this place to everyone.

Damian P

I bought an overpriced plant ???? Came here for the restaurant, first the hostess wouldn't accept my vacine reciept from a pharmacy so I quickly downloaded a passport ok good to go. .. girlfriend presents hers uhm sorry we can't let you in because she got vaxxed 12 days ago... The place is kind of nice, and the botanical garden has a nice little path but all the staff where REALLY rude and sorry can't comment on the restaurant besides clueless hostess had to ask the manager about every step ????.

Heidi Rapanos

Best greenhouse in edmonton and surrounding area. Lovely selection. Knowledgeable staff. Also lovely gifts like candles, wind chimes, clothing etc. See you soon.

Trippy Tripcicle

They have an excellent assortment of plants, garden accessories, seeds, and anything else you need for your gardens both inside and out. They also have a wonderful resturant with delicious food. Definitely worth visiting!

Karen Graham

Great visit today. Very well organized. Lots of choices. We picked up some good deals.

D Eng

Staff are friendly and very helpful. Masks are mandatory. Hand sanitizer are filled.

Sharon

I gave it a 2 because the staff were great. The selection for Christmas was good. HOWEVER I picked out several items because there was 40% off - NOT. The site indicates 40% with some exceptions. I tried to click on exceptions but nothing happened. When I went to pay for my items she informed me that it was only 40% off if you are a member and that all the signs indicated this. I looked online and just noticed the 40%. I was not going to spend $20 on a membership to get $20 off a purchase. I have been there twice in the past year but found better selections and prices at other garden centres.

Jay Curtiss

Purchased thousands of dollars worth of edging. The order initially was wrong and had to be re ordered multiple times (Greenland’s fault). It was poor quality with broken pieces as well as the wrong color. The ones that came in the right colors sun faded within the year. It was agreed initially that this was a poorly made product and it would be replaced. Greenland would not take accountability with a refund or help me out. They kept referring me to the manufacturer which is down south. Wayne who works at Greenland initially said he would make it right, but shortly after stopped replying to me or calling me back hoping the problem would just go away. Now I have a pile of overpriced garbage, broken concrete pieces. If you shop around locally there are plenty of other options for your landscaping needs that have better customer service and respectable return and refund policies if the quality is not to your expectations. Greenland is overpriced generally and clearly don’t care after they get your money.

Debra Boyda

A lot of products for planting and decorating. Staff was very professional and courteous.

Norliza Delos Reyes

Amazing staff, very accommodating. I love the place as there are lots of plants to choose from, staffs are very knowledgeable. Their restaurant is very clean and the food is always good.

lorraine klemchuk

Nice. Very festive and well decorated. Nice place to relax and have a glass of wine.

John K

We enjoy shopping at Greenland very much. It has an amazing selection of plants, trees and shrubs. The service is great and we appreciate the anazing service and knowledge from the owner Tim and all their friendly staff.

Jennifer Neumann

Always love coming here. Never leave empty handed.

Kayla Harris

I was looking to start a water garden... first time! Read online there was a water garden area so I was very excited to see what they had. I met a lovely lady name Pam who works there and she went above and beyond necessary to help me. The stock was low and she started me with what I should get for basics but she informed me all new plants were coming in. I went back for a second time and Pam once again out did herself with such great service and advice on what I needed. 100% could not have achieved my mini water garden without her! The water plants are beautiful and can't wait to see how they grow! Thanks for the great service! Greenland is a beautiful greenhouse I will definitely be back !

Ash August

There’s a reason these guys are the best. They hit the nail on the head in all aspects 1. Customer service/retention 2. Variety 3. Quality 4. Style I’ve purchased several trees and plants from here and all are gorgeous quality. The staff are always super friendly and prompt to help. You can tell it’s a very upbeat work environment and the staff are happy. The owner provided me with an exact time of planting and they arrived on time. They made sure I had full control of where the trees were planted and the orientation. They didn’t put a shovel in the ground until I was happy. Even more, the owner came and helped me plan all my future landscaping – I took a lot of his advice and my yard turned out absolutely stunning. He has a true eye for beauty. They are a bit more expensive than some places – sure. But you certainly get what you pay for. Thank you guys!!!

Ariel Couture

A little late for this review (or early), but you need to visit this place around Christmas time. I’ve never seen so many uniquely decorated Christmas trees!! If you need inspiration for your tree, or motivation to get you in the Christmas spirit, this is the place to go!

Deborah Barnes

Excellent selection of perennials; very well organized according to light exposure. Nice selection of decor items in addition to a wide variety of plants. Pleasant atmosphere and friendly staff. Greenland Garden Centre is a great place for a relaxing visit.

Laura King

Always fun to see if I can squeeze in a few minutes here after work! Such a variety of plants very clean i wish i could have one of everything!

Katie Marner

Such a beautiful garden and what I consider a hidden gem as their gardens don't get the publicity as the greenhouse itself. Have helped out with weddings that used the gardens for their ceremony. Staff have always been very responsive, accomodating, and friendly. The fee to have photography taken here is a bit higher than other places but it is definitely worth it as the brides I know have all had incredible photos here.

linda nykolyn

The best garden centre and so much more. Got my annuals and herbs, all so healthy and well priced, and a couple of pairs of really snazzy sequined and fringed jeans at the boutique. Made my day for sure! Staff are so knowledgeable and friendly. Highly recommend!

Hayley Leschert

Such fantastic service! Thank you for helping us choose a beautiful orchid for our family (over the phone, since we live quite a a distance!) Your follow-up and help were amazing. Will be shopping there in person once things are a little calmer! Thank you!

Lee Dube

Awesome selection and helpful staff. Took the family and we had a blast. Right off the yellohead

Rebecca Castonguay

Greenland provides amazing customer service! I ordered a gift card to their restaurant Branches for my parents. I live in Vancouver, so I asked if there was any way they could personalize the card with a message from my children to their grandparents for Christmas before they sent it out to them. They did, and it was a happy surprise for my parents to receive in the mail. I'm so impressed that they went the extra mile, even during the busy Christmas season. Thank you so very much!

The Souvlakinator

Had the hamburger in the restaurant, was quite good. The fries were phenomenal.

Richard Smothers

Greenland just sent me an email and they are the first business that is now discriminating against those that cannot show proof of vaccination. Even for medical reasons. They seem almost gleeful at this. Shopping here and spent hundreds and sometimes thousands of dollars each year. You just lost a long time customer. Shame on you!

Palak

I have bought about 5 plants from here. Last year and the year before I bought Areca palm, peace lily, fiddle leaf fig and this year (today) I bought Jasmine and Peony! The staff is not helpful at all and never has been. Today the manager of the indoor plant section had no idea about the plant (Arabian Jasmine - care instructions) I was talking about and said the person who would know is on break. I said I would wait and I was in the nursery for another hour and she never followed up (very unprofessional). For the record, I was around her and she could clearly see that I was around. I wanted to buy more shrubs and plants but I never bothered asking for help as none of the staff looked like they wanted to help. Although the store has a great aesthetic, I have found it a bit pricey and I will say today was my LAST DAY here! For anyone reading this, please shop around before making a purchase here, you won’t regret! Lots of other stores in Edmonton and helpful staff.

Business Hours of Greenland Garden Centre in Alberta

SUNDAY
11AM TO 5PM
MONDAY
10AM TO 6PM
TUESDAY
10AM TO 6PM
WEDNESDAY
10AM TO 6PM
THURSDAY
CLOSED
FRIDAY
CLOSED
SATURDAY
10AM TO 5PM

PHONE & WEBPAGE

Greenland Garden Centre en Alberta
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