You will see the information of real people like you who used the products and services of Oakville Florist Shop (Florist) in Oakville territory (Canada).
At the present the firm gets a rating of 3.9 stars out of 5 and that score has been based on 63 reviews.
You may have noticed that the average of ratings that it reaches is quite good, and it is founded on a high number of reviews, so we can be quite sure that the evaluation is quite reliable. If many people have bothered to evaluate when they've done well with the business, it works.
You know that we don't usually stop to place opinions when these are good and we usually do it only if we've had a problem or incidence...
This Florist is classified in the category of Florist.
This isn't a good option if you need confirmation that the flowers were delivered. My mother is in a long-term care home. She has dementia and is no longer able to use a telephone, so she can't confirm receipt. When I telephoned the florist and explained my situation, I was told they would look up my order and make sure the flowers had been delivered. They didn't. The alternative florists in Oakville provide confirmation.
Roses didnt even laat an hour after the terrible customer service. Disappointed all round.
Unhappily I've found that what's shown on their website is not up to date, showing items and accepting bookings for items not available; the substitutes offered are not great either. Communication is poor, with no response to requests, and they will not confirm delivery. Not a great experience.
Incredible experience at Oakville Florist Shop. Thank you Tammy for helping me select the perfect flowers and delivering same day. Wow and made my friends day. Thank you and highly recommend.
Site wouldn't accept promo codes. so I called. The lady on the phone was very rude. She said they would honor promo code.but then proceeded to change the prices that the online site was telling me to more then the promo code was saving me. she claimed i wasn't looking at the same site. all prices on the website said in CAD. Very unprofessional Terrible way to treat new customers.
Had a great service from them the other day. Flower arrangement looked stunning and I was impressed by the selection overall. Would recommend this place to anyone.
Recently ordered a bouquet online for close family friends. Was very pleased with the ordering process but even more pleased with the way the bouquet turned out. The arrangement was stunning, flowers all in full bloom, and beautiful colours! Thank you very much for making this family's day, they were so appreciative of it, as was I.
This is my new favourite flower shop. As soon as I walked into the door, the staff treated me so well and the flowers I got were so beautiful and they were for a very good price. I will be recommending this store to all of my friends!
Excellent service and selection.The staff is very knowledgeable and created a custom bouquet for my sisters anniversary gift and she loved it!
Best service ever! I ordered a beautiful floral arrangement for my friend's birthday. It is absolutely beautiful. Thank you!
(Translated) Beautiful flower arrangements (Original) Bellos arreglos florales
We went to the flower shop to buy a wedding bouquet. We did not make any order in advance and didn't know what to expect prior to getting there for the first time. Our experience was very pleasant. The store has a wide variety of different types of flowers to satisfy any taste, preferences and budget. The staff were very helpful and in 15 minutes we left with a beautiful arrangement of white and rose gerberas.
If you're humming and hawing about which florist to use, you can stop and use this one. I have used them over the phone for the Oakville area for almost 2 years now, and their bouquets have been absolutely artistic and gorgeous. Their customer service over the phone is so friendly and prompt, and I quickly and easily place my order from 2,000 miles away and have the flowers delivered the same day. It's incredible. I could go on and on about the beautifully arranged, modern bouquets that my friends have taken photos of and thanked me for. The people to thank are the talented florists in this shop in Maple Grove Plaza. I can't thank them enough for helping me encourage my friend during her cancer treatments. I'm far away, and this florist has played an integral part of her recovery and happiness. MOST HIGHLY RECOMMENDED.
If I could give this place a zero I would. Do not order from them! I paid $132 to have a flower arrangement delivered to my mother in laws house as my father in law had passed away. Imagine my embarrassment when the flower arrangement was delivered. (see pictures, the one with the white back ground is what was ordered from their website and the picture with the flowers on the table is what was delivered) How disgusting and disappointing, of a business to take advantage of people at a time like this. I will never order from them again and hope you don't as well.
Very disappointing experience. Would not recommend. I ordered a flower arrangement for a burial. The arrangement was pretty but unfortunately not what I asked for, nor were the flowers delivered correctly.
I had phoned a few days in advance and asked if it was possible to make one of the funeral flower baskets on their webpage. I was told substitutions may be needed, but that they would try to make the arrangement as close as possible to what was pictured. I asked that they at least keep to yellow and purple flowers and was assured this was no problem. The arrangement that was delivered looked substantially different from what was pictured — different flowers, different basket, and worst of all it contained a number of pink flowers. Pink is not an appropriate mourning colour in my culture.
I also paid the $12 delivery fee so that the arrangement would be ready to go at the cemetery and things would be easier at a difficult time. I specifically asked for the flowers to be delivered to the cemetery office building instead of the funeral home building, with an “Attn:
Ordered a floral set for my girlfriends birthday and they came out absolutely amazing. Exactly what I asked for. Would highly recommend and prices aren’t bad at all
Thank you to Jessica. I am very pleased with the flower assistance which I received today. The flowers are beautiful, freshly fragrance and artistically arranged. This peculiar bouquet made the day of the person for whom it was given. Thank you very much ! I love your fabulous service, your flower arrangements and your generosity ! Isabell
Wonderful service and beautiful arrangements!
The best florist in Oakville. I called in the morning, left the design and flowers up to them, gave them a price range. Within a couple of hours, the most magnificent bouquet of flowers were delivered. Each flower was perfect, and the colours were outstanding. The best part about dealing with them, is the service. They take the time, they care, and they deliver the best.
Naz was amazing to me on Mother's Day. She sold me two arrangements and some roses for my daughter. I went to Sobey's to buy some Mother's Day cards and came back to the florist in 15 minutes and they were ready. Excellent customer service and were very quick especially under the circumstances of the day. I remember Lindsay was taking care of my bill, which came out to a very fair price in the end. I will be a return customer.
Jessica, a floral designer there was extremely helpful with my order over the phone. The flowers that were delivered looked amazing too. A huge thanks to the whole team there.
Ordered flowers and their was an issue with the order but they were very nice and sent us free flowers. Very thankful and would order again online.
What's going on there. Paid 90 .oops for flowers to be deliverer to etobicoke. No delivery. Mailbox full. Don't know what to do
Kind service and lovely bouquets. If you want fresh flowers arranged beautifully at a reasonable price, this is the place.
I honestly wish I could rate this establishment zero stars. I ordered a bouquet of flowers to be delivered to my mom on Saturday before Mother’s Day. I received email confirmation of the order. Not only was it not delivered on Saturday it did not arrive on Sunday and by the time I finally was able to reach someone on the phone on Monday, they said that they could not find the order. They said they took too many orders and their website should have prevented further orders to have been placed. They told me that they had spent the whole day on the phone speaking with customers.......………so obviously I was not the only one who experienced such terrible customer service. There must be many other more reliable florists in the area. I warn you from using Oakville Florist.
Oakville Florist shop did a casket spray for my mother's funeral with lovely fall colors (red gerbers, red gladiolas, orange/red roses, orange lilies, green pompoms, yellow carnations and other). It was the prettiest flower arrangement guests said they have ever seen at a funeral. That is quite the compliment! Thx
BEST Florist Shop!! Amazing customer service!! So helpful and such a quick delivery.
Great & friendly service. Very helpful staff, especially over the phone. Prompt delivery. Incredibly outstanding arrangement of planter. Very joyfully received by my mother on Mother's Day.
I was so pleased with the flowers from the Oakville Florist shop that I ordered for my sister in law. I ordered them in the morning and they were delivered that afternoon. A great service!
Wow what a great experience I had with Oakville Florist. This was the 1st time I used them. They delivered my order at the time promised and what a beautiful arrangement they made. I will definitely use them again and recommend them to others. Great job.
They were not helpful at all. They were supposed to supply three arrangements for a funeral of different sizes and different colour schemes. The arrangements were the same colour scheme and the same size. They did not mark the arrangements as which family members they were from. When questioned they were unprofessional. If there was a way to give them less than 1 star I would.
Has exceptional service and the most stunning, fresh flowers. The shop is neat and full of interesting finds. Highly highly recommend.
I ordered an arrangement to be sent to my wife for our anniversary. The flowers arrived on the wrong date and the message on the card was incorrect. I called them and they apologized for the mistake. They offered me a credit, but I let them know I will never using them again.
chaotic service
Dier Jessica , you are amazing flowers design
Flowers were delivered quickly and the arrangement was wonderful
I have received and gifted many arrangements from Oakville Florist Shop. Naz is helpful & arrangements are always spectacular!
Fantastic! I really love the selection at this flower shop and they really catered to my needs. Im very picky when it comes to flower arrangements and I think the florist here is very talented. I bought an anniversary bouquet for my parents and they were stunned at how long the flowers stayed fresh
Dear Jessica, Jessica, We wanted to tell you how happy were all were with the beautiful floral arrangements that you made. You did an amazing job with the colour scheme we requested. Everything was simply outstanding. We will certainly recommend you to friends and family.
She said the roses were fresh but it turns out they had a lot of blemishes... I'm gonna look at another store from now on
The best floral shop in the West of Toronto, from the customer service to the floral arrangements everything brilliant. The Flower have lasted with me for more that 10 days, fresh and crisp! Highly recommended floral Shop !!!
I've had bad experiences with florist in the past so I always ask them to email me a picture of the finished arrangement. I was blown away by how stunning the arrangement was. Beautiful colours lots of different flowers just amazing. This was my first time using this flower shop and I will definitely be using them again. I highly recommend this flower shop.
Good service!
I have purchased flowers from the Oakville Florist Shop for over 20 years. As always they are friendly, very helpful in selecting and arranging flowers and courteous.Their flowers are always fresh
Was disappointed with my order.. not what I exactly ordered..not happy with the service .. would not recommend this florist. Please do not order from this florist.. no customer service argued on the phone with me about the order when I called to speak with her ..
Wonderful wonderful place. The flowers are beautiful, the florist is talented, and the prices are great. Absolutely recommend this place
Thank you for a beautiful flowers arrangement and the excellent service.
I have been buying flowers here for many years and thought it was high time I wrote some words of praise. On maybe the busiest day of the year, Mothers Day, I walked in the store and the owner directed me to exactly what I wanted. It was all over in less than 5 minutes and the pink roses were awesome. Absolutely the best service with the most beautiful flowers. Joe Keirstead
Awful service, ordered 3 days in advance for mothers day flowers, they call me at 5:30 pm that night and tell me they ran out of flowers? no heads up, no time to make other arrangements. Just an awful way to run a business on an important day for their services....
Amazing service and flowers! I've ordered flowers for my wedding and I was impressed on how beautiful the arrangement turned out. They definitely exceeded my expectations. The flowers were reasonably priced. Naz was amazing and very accommodating. She was able to meet with me even though the shop was closed. Thank you, Naz for everything!
0 star service. Flowers were not delivered at all, and I had to bug them to get a refund. Awful presentation and customer service.
This floral shop designed numerous arrangements for a bridal shower that I was hosting, and I couldn't have been more pleased with the outcome! The designer suggested 3 square vases of various dimensions for each table on the terrace, and the look was amazing! Guests were stunned with the flower displays and said it looked like they were at a wedding. Highly recommend this shop for any event that you can think of -- they won't disappoint you!
I loved the flowers thanks again for the recommendation! Wonderful staff and beautiful flowers!!
I received a very beautiful Christmas flower arrangement from a friend on December 23rd. It lasted right through the holidays...very fresh and tastefully designed. I highly recommend this business.
I was so pleased with the most beautiful arrangement of flowers I received from this florist. I recommend them most highly. Wanda B.
Beautiful and gorgeous arrangement received for my wife from this location
I sent flowers for my SIL on her bday. this is what I ordered and this is What I got. there's so much difference. minor difference would have been okay. the amount of flowers are so less. terrible experience. never ordering from them again.
We have been using the Oakville Florist Shop for the last 10 years and love their work. Definitely my favourite flower shop in Oakville!