Here you have all the information of real people who use the products of Forest of Flowers (Florist) in the territory close to Oakville (Canada).
At the present this firm has a rating of 4.7 out of 5 and the score has been calculated on 127 reviews.
You must have seen that its rating is nearly the best one, and it is founded on a very large number of scores, so we may conclude that the rating is very credible. If many people have bothered to give their opinion when they are satisfied, it works.
As you know, we don't usually bother to put scores when they are good and we usually do it only if we've had a problem or issue...
This Florist belongs to the category of Florist.
Paid over $100 for something that looked about $30 bucks. Very disappointing for mother's 80th birthday! Also they never even bothered to email me back!!!
A friend of ours lost their fur baby and we went here to get a flower arrangement and it was so beautifully done. Super impressed and recommended for anyone that needs any type of floral arrangement!
Great little shop with a amazing selection of flowers planters z knowledgable staff Extremely friendly staff Highly recommended
Beautiful arrangements ! Online ordering and delivery was so convenient . I am so happy with my purchase and will be a repeat customer .
So when you order green roses... apparently they give you off white roses named green tea roses there is nothing green about them totally dissatisfied and very upset Way to totally mess up Valentines Still can’t understand why a florist wouldn’t have explained in the first place that they don’t do green roses that they do off white ones with the name green tea
Great people. Great prices . I will absolutely make this my go to place for any flowers I need
Super service. Family favourite.
Love the service and the flowers. Appreciate you guys ????????
Beautiful arrangements, always very fresh and last so long. Probably the most affordable flower shop in Oakville. Filli is a fantastic and knowledgable designer. His staff are always friendly and willing to help. I also like how they deliver all over the GTA.
I live outside of Canada and ordered a bouquet of flowers for mom’s bday to be delivered on her birthday. To be honest, I only had disappointing experiences with other flower shops so my expectation for this delivery was not very high. This time around, I was pleasantly surprised by the whole experience!! The customer service was great and the bouquet was gorgeous! My only instructions were that mom likes yellow flowers and the bouquet had just the right amount of yellow without making it be too much..I will definitely keep you as my flower shop of choice. Thank you!!
The service and talent can not be beat! The flowers are fresh and beautiful. I’ll never use anyone else, thank you for taking such good care of me!
Was on my way home from work and used google to find a flower shop near me, Petals and Pots was the first listing. Went in and the lady happily helped me pick a nice bouquet for my daughters 20th birthday. She needed some cheering up. Definitely recommend and will return. Thanks again!
Beautiful flowers and great service! Will definitely order again!
Great little place. Nice staff always makes a nice little arrangement for the girlfriend.
This is an excellent flower shop. High quality beautiful arrangement delivered on time. I will use them again
I use forest of flowers for all of my floral needs. I usually use the London locations or the Missisauga location and this was the first time I had to use the Oakville location- needless to say the service at this location is pretty terrible. They have no communication skills and spring things on you right before your delivery is supposed to be made leaving you to make a last minute decision to a) either find a new florist or b) to have your delivery made the following day- when its birthday flowers that wont work. I am surprised to have gotten such subpar service because the reviews for this location are fantastic. I hope it was a one off situation and that no one else has this problem but it has left a bad taste with me and I wont be using them again.
The flowers were beautifully arranged. Just as pictured. Thank you!
Beat flowers I've ever received!
Great service and product. Hand written card and delivered as promised.
Beautiful flower arrangement and on time delivery! Very happy with how it all turned out.
Flower arrangement was beautiful, fresh and bright and was delivered on time, as requested. Will definitely use you again! Thank You!
First of all the customer service is amazing, your greeted with a smile and not approached as an extra task. Friendly atmosphere from all staff and good quality flowers used, not ones that will die quickly. The location is convenient and so are the hours, that's right no banker hours here and it gets better they actually have sales and a rewards program. If you live in KW or close to the highway, just shop here, it's well worth your money!
1st time customer I was . The employees were all amazing. Very helpful and so kind. I could see and feel and sense they were a close knit group. So refreshing ! Great Job Well Done.
Beautiful
Great place for wedding flowers, when you're on a budget they abide by it. They answer all your questions and are really friendly people. 10/10 would reccomend.
They have good service and quick same day delivery.
Customer service has been over the top, and the sweetheart roses that I get there have been full, fragrant and phenomenal. Great job guys!
I am super upset with my experience with this company. I spoke with someone over the phone to ensure Mother’s Day delivery and they raved about same day delivery and promptness. It has been over a day past Mother’s Day. No flowers were delivered and they have been completely ignoring phone calls. I just read another review and this is happening to others as well Not professional.
Always very helpful staff and good flower choices
Good selection of flowers and plants to choose..., friendly service
Two Thumbs Up! After a misstep on the original arrangement Gary was quick to find a solution and make it right. Excellent customer service and the roses were beautiful and smelled even better!
Outstanding , flowers look great !!
Fully recommend this florist! I was a walk in needing a colourful bouquet. They offered me ready made or custom arrangements. I chose custom and was able to choose the vas, and flowers. He suggested flowers for the vas that where perfect too. It's refreshing to know you can have as much or as little creative control with the same level of customer service! It's been a week since I gifted the flowers and they still look perfect. That's the best part!
Lovely garden basket. Perfect for occasion. Grateful for such care and attention.
Great experience. Pre-ordered flowers for Valentine's Day and the flowers were available on time and beautifully decorated. Highly recommend this place.
Great service, beautiful flowers, and reasonable prices to fit most budgets. Will definitely use these guys again!
Petals and Pots Flowers in Kitchener Ontario is awesome. I live in the states and wanted to send flowers to a friend in Kitchener. Found their website online and decided to take a chance. Flowers were delivered a few hours after I ordered them online. My friend called to say how beautiful they were! Will definitely be a return customer. 5 Stars for sure. Thank you Petals and Pots! JoAnn Smith Ohio USA
Arrived on time and were fresh and beautiful!
Same-day delivery as ordered. I will definitly be using again.
Quick and speedy. Thanks
I have been their fan from a long time. Love the Mississauga location and now this location at Kitchener is already impressing me!!! Spoke to Ashley this morning over the phone to book an order for bouquet. She is amazing and very helpful! Thanks Ashley ???? So here it goes - Order - you need to order via phone since they are not accepting in store customers. You need to very specific and have patience. They are equally patient and really help you making right choices for the arrangements. ???? Fresh Flowers - they get fresh flower every Tuesday of the week. Also, sometimes they get it on Friday if there are a lot of orders. So the best day to place an order Tuesdays and Fridays, you can get their freshest flowers. ???? Lily - we love Lilies and to add more, there are 2 kinds of Lilies they have. The small ones and big ones. Wait for Tuesday if you would like the large ones. Also, they smell amazing!!!! Prices - they have always been reasonable and affordable since last 2 years. I trust them and they are my only choice and go to spot for fresh flowers!!! You can also get gift certificates (discount coupons) if you are lucky!!! ???? Note - they generally do not sell Vase separately so the cost of Vase would be included with the arrangement. I was charged $20 for the Vase. Preparation time - this where I would like to make a request!!! Pls add more specialists!!! The preparation time can vary from 20 mins to 1 hr depending on how busy they get. So, pls make sure you check the store timings before you call for pickup. The delivery definitely is a great option as well if you are not surprising anyone. Delivery - their delivery charge is $10 for each delivery. Not sure what's the charge if you have multiple arrangements being delivered. Pls add to the comments below if you have an idea. Further, pls note there are 3 delivery time slots so pls call well ahead before you miss your time slot. Location - their location is a bit tricky to get to if you are driving south on Ottawa St South. The left turn you have to take is earlier than the signal that you would see. I am adding a video here just to make sure you would understand what am I talking about. I am not able to attach any pictures except from what the location looks like from the outside and the video as described above.
Please consider shopping local; I did with great results! I used the same-day service they offer and their online shopping experience was super quick and easy unlike some others that I've tried. I sent to my friend who needed cheering up and she texted later that the flower arrangement was absolutely beautiful!
We used FOF for a funeral and a wedding in 2019. Unfortunately, our experience with FOF did not meet expectations. For the funeral, we had reviewed a catalog of arrangements and was promised our arrangements would look similar to the catalog, albeit different flowers and colours. The flowers ended up being delivered on the wrong date and had to be redelivered (due to a miscommunication on our end). However, in the first delivery, the funeral director was appalled at the quality of flowers and sent us pictures to review. When we looked at them, honestly, the flowers looked like they were dying, which is not what you want at a funeral. When we went to FOF to try to correct it for the second delivery, they were defensive and told us "all white roses have brown edges" and that it was unreasonable to expect our flowers to look close to the catalog, despite promises of it during purchase. The roses looked worse than the Costco white roses. They even compared our expectations to that of expectations for McDonald's burgers which doesn't live up to the advertisements. We were extremely frustrated at having to discuss the issue with them for over half an hour before they would agree to a compromise to resolve the issue. It was not something anyone should be dealing with while planning a funeral. Ultimately, they did agree to replace the dying flowers but tried to charge us for them which was not reasonable. Too bad we had already placed the deposit with them for the wedding; otherwise, we would not have returned. Their pricing is decent and I think it is unfortunately reflected in their quality. I would not recommend them for the lower quality of flowers, as well as frustrating customer experience when trying to fix a problem.
Such a fantastic floral shop with great staff! I highly recommend Ali as a designer. Her floral art is Top Notch and she really cares about the customer and works to meet and exceed their needs. I won't hesitate to recommend this place to both friends and family.
Extremely friendly customer service. Accommodating to my many requests. Delivered a beautiful arrangement within the time frame requested. Will be a returning customer
Received amazing service this evening from Filli. He put together a beautiful bouquet for my anniversary. He has my business for life. Keep up the good work, sir!
Can’t say enough about this place and the ladies inside. We were in jam Thursday Sept 2 and not only did they save our buts, they were willing to do all the prep work if we needed it. Thank you ladies ! You are amazing ????
Delivered on time and I ordered the florist choice as I am in Detroit and my mom LOVED them. Thank you so much.
Quick service and bouquet matches online photo
great job, guys!
Great shop! Delivered on time. Quality of the flowers was perfect!
I had some flowers delivered for my wife today for her birthday and they showed up promptly and exactly as I saw in the picture on their website. I would definitely recommend them to anyone looking for flower deliveries in the KW area.
Second year ordering with Forest of Flowers. Beautiful bouquets. Great with delivery instructions. Edit Update (Feb 2021): Third year, I am still so happy with FoF. Thank you so much for your reliable quality and service.
I got the Cool Blue Hydrangea and Lily Arrangement as a sympathy gift and it was more beautiful than the pictures. I forgot to put a sign off name and the lady was courteous enough to call and ask me to complete the message. Thank you so much!
Amazing service and great choices!!
I ordered two flower arrangements from here and they were both very beautiful! The flowers were delivered in excellent condition by a professional driver, and on time! They were beautifully wrapped and I would definitely order again!
I received a bouquet of flowers on Monday afternoon of this week. A friend sent them to me for my retirement. They are absolutely gorgeous and look as fresh today, Friday, as they did on Monday. I’ve just been admiring them and enjoying them all week. Thank you for sending such fresh flowers ❤️❤️
You and your recipients will not disappointed.
Amazing flower shop with friendly staff who really care. Their arrangements are fresh and beautiful. My delivery was flawless, the driver was on time and very nice!
Amazing
The staff are so friendly and sweet. I'm always greeted with a smile, and the service is top-notch. They have come through for me on short notice several times. Highly recommend!
Ordered these to be delivered to my best friend's house and she loved them. She sent me a pic and they looked fresh and gorgeous. Thanks :)
Easy to order, same day delivery and local.
A nice lady helped me with corsages and boutonnieres! She was really helpful and super understanding. Really great customer service!
Much like the newest reviews.. I placed an order on Thursday 5/6 for Mothers Day delivery on 5/9. I received a confirmation from the company that the flowers would be delivered & I even spoke to a customer service rep via phone to confirm before purchasing. Yesterday, 5/8 at 6pm, I received a cancellation email with no explanation & no call. Everywhere else was closed & it was too late for me to make new delivery arrangements. This is absolutely unacceptable for Mother’s Day & now no one is answering the phone...
awful.... my flowers were wilted and browning on the edges within the first hour of receiving them... I was disgusted to find out the price of this bouquet was over 100$, none of the flowers were arranged nicely - and it was smaller than a previous bouquet I received that was LESS money and had more expensive flowers in it....
Forest of Flowers did a wonderful job creating a beautiful arrangement for my mother. Very good value for the price. Thank you!
Great bouquet of flowers, very well and carefully put together. Friendly staff, and a great price. Would definitely buy from Forest of Flowers again.
Great service. I'd use them again.
I live in Nova Scotia and ordered flowers online for my mom in Ontario. They were beautiful and arrived on Mother's Day as promised. Excellent price to boot!
Had good selection of potted plants.
Friendly owner/staff but way overpriced! The roses are also not the best quality.
Love this location! The staff is friendly and passionate about their business. I always get beautiful arrangements made, regardless of my budget, never been disappointed!
Amazing place!!! Love it... great service and best price!!
Excellent shop to work with. They were very helpful and communicative throughout the transaction and delivery.
A great selection for any occasion. The arrangements are beautiful and smell wonderful. The staff are proficient and do what they can to ensure satisfaction. I highly recommend Petals and Pots.
Great job! Thank you for the great red roses bouquet. Definitely will use you again!
Experience is just excellent. Flower quality is very good. Loved the gift.
Friendly service and great flowers.
Delivered fresh and on time. Got a confirmation call before the delivery, super pleasant experience, will use the service again. Thanks!
Beautiful flowers made me look like a super star to my wife.
Seamless transaction & delivery. Plus we helped to lift the spirits of a post-operative friend.
I ordered flowers for next-day delivery. The fantastic customer service was only surpassed by the beautiful arrangement!
First time ordering from here, and I am impressed. Chose it solely based off location and availability so really had no expectations. I was pleasantly surprised that they delivered same day - within hours of me placing an order online - which is fantastic. I was worried the flowers wouldn't be fresh and would be "leftover" since coming off the holidays, but based on the photos the recipient sent me, they arrangement was beautiful! Thank you.
As always a great experience Thank you for the great product and very good communication
A very dissapointing arrangment. The roses wilted in two days, the daisy's and carnations wilted in three days. I did add water. Would not recommend getting an arrangement from this store on a Monday. A birthday gift from my daughter.
Great Flowers for a Great Price! Excellent service! Quick turnaround for last minute delivery changes!
I received flowers for my birthday. The vase was meant to be full of rocks, but instead there were about 5 rocks at the bottom. The flowers were still very pretty and very appreciated, but I just wish the advertising photos online matched the actual product more closely. We have contacted Petals and Pots and the situation has been dealt with, but I would still like to warn others to double check their orders is all. :)
I recently went into the Oakville store to order a 50th wedding anniversary flower arrangement. Phillip was most helpful in suggesting flowers, and the right glass vase. The arrangement was delivered at the requested time, and the 50 yellow roses were beautiful! I just had to go into the store and tell them how much this was appreciated. I have used the Oakville store several times, and will continue to do so.
Beautiful flowers in a glass bowl to keep. Great service.
Flowers were beautiful and delivered on time. My wife loves them. Will order again.
Great Service, excellent staff......I strongly recommend for any floral needs.
I had a project to do for school that required photo references taken by me. I decided I wanted my subject to be flowers, and so I decided to go here to get that done. After the staff cleared it with the boss, they brought out flower after flower for me to photograph. I was overjoyed because they even tried to find similar flower to the ones I was looking for when they didn't have them in stock. I tried to tip them but they snuck my twenty back into my book when I wasn't looking. I found it the next day when the twenty fell into my lap during class. I really appreciated it because they put in a lot of work to help me and I didn't even buy anything. I regret that I didn't get the names of the two employees, but thank you for being so accomodating.
Not only does this business have great service and products but they are very supportive of local community fundraising. I had occasion to raise some money for local charity SAVIS, and the Manager was very courteous and generous in donating gift certificates/discount vouchers for us. The members of ONC will definitely be frequenting this florist more often for their floral needs. I cannot say enough good things. Thank you.
Had a wonderful experience. Very friendly staff and great quality service.Got exactly what i wanted. I highly recommend Ali for a designer. Shes wonderful and so helpful. Will be returning for all my flower needs❤????
I called at 9 a.m. to have flowers delivered for 7:30 p.m. I spoke with Fily when I called to place the order. At 6:30 p.m. I called to follow-up and Fily was still there! He stayed at the store until he had confirmed the order was delivered. Amazing service!!!!!! Thank you Fily!
Very good, I will come back
I ordered valentine flowers for 13th feb same day delivery on their website.A guy called me at 5pm that due to bad weather they cannot deliver today and it will be delivered tomorrow 14th Feb by 2pm.I was like fair enough, the weather is kinda bad although I myself have done deliveries for ups in worse weather than we had yesterday.But I thought no worries tomorrow by 2pm will be fine too..Now its 6pm and no sign of any delivery and their shop is closed..I hope ill get my refund tomorrow and I'm not sure if I'll use their services in future.
The staff and flowers are amazing. I told them what I wanted and they put together a beautiful bouquet that my partner absolutely loved. They're polite and respond quickly, and they really took their time over the phone to make sure the order was right. It was delivered on time as well.
Great bouquet, ready for pickup on-time, flowers were fresh. I will buy here again.
I was having trouble with my situation in Kitchener with my ex-wife a gentleman came on the phone and I spoke to him and he was very nice and polite and very respectfully. This is what I call good customer service on a person understands how you're feeling. This guy should be the boss.
It is very clean
Ordered a bouquet was delivered n looked as promised!
Got flowers and a balloon for my mom for Mothers Day. She loved it. The service was great and the flower options are endless. I have bought many flowers from Oakville florists, I would say they have affordable flowers for everyone's price range.
Felt super bad being a walk-in needing stems but the staff were extremely accommodating and friendly. Highly recommend!!
the best service and flowers ever! thank you very much! pure joy every time <3
Beautiful arrangement for my wife's birthday. While not the cheapest, definitely worth every dollar. Thanks
Beautiful items and excellent customer service. I also love supporting local businesses:)
Delivery was perfect timing and what I bought for my wife and two daughters was reasonably priced. I ordered the flowers online for Valentine’s Day! Shawn K.
We want to express our thanks for the beautiful flower arrangements you provided us for our antie Katy Reinhardt in Walsh's funeral home. They were outstanding so much so that we have received calls wanting to know who made the arrangements for us. We want to thank you looking after our needs we certainly will come back to you for other needs. Ernest Niedermayer and Annie Ferber
The arrangement was beautiful and affordable.
The shop delivered a bouquet today on my behalf and they were absolutely beautiful, fresh and exactly as ordered. On top of it I requested an out of town delivery before 2pm and they were super early at 11am. Couldn't be more satisfied and will be a re-occurring customer! thank-you!!! Brittany
I booked flowers on Amazon which was delivered through this place. Even though I specified the date of delivery I got a call 7 days prior saying flowers will be delivered today. When I explained that the birthday is not today the person on the phone became extremely rude. And I got another call saying the flowers will be delivered today and they really don’t care right day or not and didn’t even apologize for the fact. It’s not the customers fault that the instructions don’t come through to you guys from Amazon. If you’re getting customers from Amazon you have to make sure you’re doing it right. The whole experience was so negative.
Great shopping experience, and my sister loved the bouquet that the florist put together for her!
Thank you!!!
Easy to navigate website and good selection. Same day service.
Highly recommended. First, I went in only 2 minutes before closing time on Good Friday (Easter), despite this, and unlike most places, the woman behind the counter, who I believe was the owner, welcomed me with a huge and friendly smile. She took the time to meet my needs, was knowledgeable and friendly. The flowers were then delivered the next day on time as I asked and the flower arrangement was just as beautiful as in the picture found in their website. The lady friend was extremely happy to say the least. They have a customer for life in me and there is no way I am using anyone else in the future when I need flowers! Thank you for the amazing experience, Petals and Pots!
Easy process to order online. Delivered on time, greatly appreciated. The flowers were beautiful. Only downside was the vase was not as advertised. We do canning of food, so a pink mason was a funny twist which could be kept as a mememto of the day. Instead, we received a plain glass mason jar. As a vase for flowers, this is disappointing.
I took a chance on the "special of the day" and it was absolutely beautiful! A large, colourful bouquet with lots of variety. I placed the order online, and it was delivered just a few hours after I placed it. My sister-in-law was thrilled with her gift, and I was very happy with the service and quality.
Super service, thoughtful and attentive, great flowers and everyone was happy. We choose the deluxe and it was very nice.
Forest of Flowers provides striking designs and delivers them carefully and accurately and on time. I am a florist myself and am glad I can trust them to communicate my message so artfully.
Beautiful flowers, quick delivery.
My son had a bouquet of flowers delivered to me on Mother's Day from Forest of Flowers. This is the first time that I have received flowers from here & I just wanted to say that I was so happy with the arrangement. It is now almost 3 weeks later & I still have some of the lilies left. I have never had a bouquet last for so long. I will definitely use this florist again.
Beautiful fresh flowers!! Delivered on time, they were prefect and just like the photo. Thank you so much!
Great place for flower delivery. I called this morning to place an order on one of the flower arrangements I saw on their website and my sister already got the flowers. My sister sent me the pictures and they looked exactly like on website. I also found pricing very reasonable comparing to other floral shops in Kitchener.
Flowers lovingly done with care and attention to detail.
Philly was exceptional and very helpful during mothers day.
Great company. Flowers looked great and they arrived on time the day the were delivered. Definitely will be using this service again!
I was so pleased to have chosen Forest of flowers, my order was delivered timely and they look like exactly as shown in the picture, beautiful floral design, I would definitely recommend this place.
Excellent people, great quality of flowers, very helpful, I will go again.
Ordered Mother's Day flowers on Friday May 7 for delivery on Sunday May 9. My credit card was charged and received a confirmation email. On Saturday May 8 my order was cancelled via automated email. There was no explanation for the cancellation and no talk about my credit card being refunded. Very embarrassing to explain to my mother what had happened. Extremely disappointed.
The staff at Forest of Flowers helped me recreate my wife's wedding bouquet for our anniversary, and it was beautiful. They are very friendly, and the service was excellent.
Great florist!!
Best experience I've had ordering flowers from anywhere. Great prices, beautiful arrangements, free local delivery and great support. Shoutout to Gary.
Flowers came a little later than expected but flowers look great. Customer service apologized and gave me an update on delivery.
The delivery person went above & beyond to get the flowers to the right apartment. My daughter walked off the elevator and burst out in tears when she saw the delivery at her doorway after a long day of classes. Thanks for helping me relay my love to my birthday girl & for helping me cheer her up! Thanks Forest of Flowers - From a Momma in the boonies in Northern Ontario. So far North that you can't even see me on a map. (Muskrat Dam First Nation)
Gorgeous flowers delivered as requested. Easy online ordering, great service.
Satisfied with FofF service. Thanks ????
I have always been the type of person who bought my flowers at the grocery store because I thought that all flowers were the same. What a mistake after I discovered the forest of flowers store in Oakville. I now have fresh flowers that last for weeks on compared to the two day life of the flowers. I then decided to personalise my gifted flowers by requesting specific creations which have exceeded my expectations every time. The arrangements are always full of flowers at very competitive prices. The flowers last for weeks. The staff are super friendly and service orientated. They really go out of their way to one.My friends have noticed and commented that the gifted flowers would last longer than the regular few days. Overall experience is a 5*
Forest of Flowers was an efficient prompt service which was appreciated by all of us. Trustworthy, Economical and Efficient
Recently bought flowers from the store, customer service was excellent and the lady helped me out very well. Staff is friendly and the quality of the flowers are really good. Staff has proper knowledge about the flowers and will guide you through the prices and help you to pick the right one for your occasion :)
Beautiful flower arrangements! My wife loves them! Also the mini orchid in a vase with clear water jells is adorable and very good centre piece!
Excellent experience beautiful flowers ordered in the morning from the UK and delivered the same day. Thank you so much.
At first I loved the arrangements. They looked and smelled great, but they didn't last as long as I wished. Over all, good for the affordable prices.
Beautifully done and packaged birthday arrangement completed on time and with a great presentation.
Excellent arrangements, great prices, and friendly staff. HIGHLY RECOMMENDED!!
Had a terranium delivered to a friend for a birthday present and I was extremely dissapointed with it. The arrangement had absolutely no colour and looked like everything had just been thrown in a bowl with some sand, then had been rolling around in the backseat by the time it got to her. Also was without the delivery card I had requested, which they argued I was wrong! I asked for a refund over a week ago, and still have not received it.
The parking lot can be a little cramped at times, but they have a decent selection of flowers here.
Awesome arrangements and professional service.
Excellent customer service, great quality flowers. Was a wonderful surprise to come home to. Would highly recommend!
Although ordering the flowers from Forest of Flowers was very easy due to their streamlined website; unfortunately the customer service aspect of my experience was really negative. On the website it asks for delivery instructions - when I had originally filled this out I had made an error. I called Forest of Flowers to notify them of my error and the individual who answered the phone was extremely rude. They informed me that they didn't have time to take the correct details as they had over 200 deliveries scheduled for that day. It is great that they are so busy; however as a customer I felt very disrespected and that my business did not matter to them. I understand that I made the initial error and that I ordered the flowers for Mother's Day; however I still expected to be treated with respect.
I live in England and ordered flowers for my sisters birthday, she said they were beautiful and when she sent me a photograph of them they were more beautiful than ones that I had received from a florest in Engand. Thank you Forest of Flowers. Marie Leonard
Really big mistake that should never happen.... for a funeral arrangement. I had ordered a bereavement wreath for my Father in-laws celebration of life a week before we needed it. When I arrived, they did not have this ready. The person in the store told me that I had ordered it for the following day. I advised them, that I was really clear with my instructions and that we in fact needed this for today. I even called earlier to see what time they were open until that day and nothing was mentioned. We were on our way to set up the hall we had rented, I had to tell my spouse to leave me at the flower shop and head to the hall so he could set up and I could stay and wait for the arrangement to be made. The store owner found my ticket which clearly said that it was to be ready the day I was there. They quick rushed the order together, which showed when they presented me the final product. They did put additional flowers on the wreath, but it was still a very rush job and it showed. The gentleman whom I believe is the owner apologized many times, but did not once offer to discount the $170 wreath that was paid ahead of time. This was an emotional day already, and not having this ready really added to the stresses of the day.
Bought some gurbera daisies from here online and had them delivered. They look amazing and I couldn't be happier. Definitely ordering from here again!
Fastest delivery I've ever seen for the busiest flower day of the year (Valentine's) beautiful flowers. Would order again for sure!
This is a great company that stands by their claim to guarantee customer satisfaction. I had a issue with the roses being open too much, sent an email with a photo along with my concerns and they were replaced the next day, no questions asked. Can't ask for better then that.
If you want to surprise your significant other with flowers... Use someone else. They called my wife to make sure she was home and to confirm the address (which they also got wrong). I've ordered flowers delivered over 20 times and this has never happened. I even ordered flowers delivered to our cottage during Covid and this didn't happen! I also asked for Gerber Daisy's and I got 3... Zehrs flowers have far outlasted the bunch she got as well, 3 days and they looked pretty dead. Save your money, go to Zehrs, pick out your own and deliver them yourself for half the price and twice the surprise.
The arrangement was perfect and delivery was so quick!
on time (especially on Mothers day!) beautiful flowers! Thank you!
This service was unbelievable!! I told her my budget and the colours of what I wanted and she put a beautiful arrangement together, Thank you so much, I was very pleased with the service you provided. Mariah & Dillon ❤❤
Fiii (the owner) built my centerpieces for my event. They were gorgeous and we received many compliments. Fili was professional and a delightful vendor to deal with. He makes everything worry-free!!! I highly recommend him as an event florist!!!
This is my go to Florist for Family, Friends and Clients. Exceptional staff and outstandiing service. Everbody always asks me "Where did you get those beautiful flowers?"
feeling a little disappointed. I ordered flowers for my moms birthday. The arrangement depicted in the online picture was a lot more full looking than the one my mom received. The arrangement my mom received was nice but just a lot more scarce than what I thought she would be getting. I am not sure it was worth the 47 dollars plus tax and delivery i paid for.
????????????Wonderful!! I went in to purchase fresh cut flowers to place in several different small vases to stretch out across the length of my dining room table for Thanksgiving. I wanted certain colours to compliment my table linens. The staff was very willing to accommodate me & the assortment of different types of mums they had were lovely, some I had never seen before. The flowers were so fresh I am still looking at them now, almost two weeks later!! I was able to send my daughters each home with with a small arrangement sharing with them the colours of autumn. Bravo Forest Of Flowers!! Joanne Byers ????????????????
Excellent service. Priya helped us by reaching out to the funeral home to change the delivery date so that the flowers would still be fresh on the day of. Thanks again.
I got my gorgeous wedding bouquets done here. Great customer service!! Would definitely recommend if you don't have thousands to spend on flowers- Petals and Pots did a great job at an affordable price!
Excellent service
The flowers were beautiful and were delivered as planned. Thank you so much.
We chose Forest of Flowers based by on-line reviews. We made a last minute decision to send a Christmas bouquet from Florida to grandparents in Oakville. We had trouble finding a florist that would deliver Christmas eve with only one day notice. Forest of Flowers delivered a beautiful arrangement the next day. Grandparents were very pleased.
Got some eucalyptus yesterday and the shop attendant who helped me out was very friendly. Taking off a star for the cashier - please take mask-wearing seriously.
Excellent service, beautiful flowers
The most beautiful flowers! I love receiving a bouquet from this store. The best florist out there :-)
Great service!!
Walked in during what seemed to a busy time, every staff member was occupied with customers or completing orders however they still asked me if I needed help with anything within the first 15 seconds of being there. I explained that I wanted them to make a custom arrangement for me as soon as they could because I was going home to my gf to surprise on her our anniversary. They were quick to show me their wonderful selection of flowers and got started on my order right away. I was in there for no longer than 10 minutes and walked out with a beautiful arrangement that was done on the fly! Thank you for your amazing customer service and for being so quick to complete my last minute arrangement! Will definitely be returning here for all my flower needs:)
Ordered flowers and paid for them on a Friday to be delivered Sunday of Mother’s Day. Got confirmation of the order. At 10pm the Saturday nite, as I by chance checked my email, my order was cancelled. Seriously? No call, not earlier in the day so that I could make other arrangements. Never ever will use again. You need help in customer service if you want to stay in business. Shame on you
Ordered some roses from this fine establishment. Liz was a great help and got me exactly what i needed very quickly and at a great price. Appreciate the great customer service!
I placed an overnight order by internet on very short notice. To my great satisfaction the flowers were delivered on time, though I did not have any personal contact with any staff. Thank you for your service.
Ordered flowers for Valentines day. No delivery by 1 pm, so I called the place and no one answered . I left a message to ask about the delivery and no one called back. I finally went to the store to pick it up myself and they could not find my order but assured me it was coming. They pointed to a stack of orders. Now I understand Valentines day is busy - but don't take more orders if you cannot serve the customer. I expect flowers for Valentines day to be delivered by noon and always had that from previous flower shops. Never again.
Beautiful flower for my mom, delivered precisely as promised.
Fully recommend this florist! I was a walk in needing a colourful bouquet. They offered me ready made or custom arrangements. I chose custom and was able to choose the vas, and flowers. He suggested flowers for the vas that where perfect too. It's refreshing to know you can have as much or as little creative control with the same level of customer service! It's been a week since I gifted the flowers and they still look perfect. That's the best part!
Had them deliver flowers for my daughter wedding. Perfectly executed.
Awesome flower shop .. friendly owners who have that personal touch. Their cooler was full of beautiful fresh flowers and they could deliver same day. Thanks for the amazing flowers my daughter loved them
Ordered Sunny Memories Deluxe and it arrived next day as promised. The arrangement was beautiful and the recipient was thrilled, mentioning that the florist did an amazing job. Lots of value for money spent. Very Happy.
Excellent local business. Thank you for the delivery today :)
The flowers delivered looked exactly like the flowers I chose online to order...maybe even more beautiful! Thank you so much! I would definitely choose Petals and Pots Flower and Gift Shop again! Thank you!
If I could give them 0 stars I would because how else would you rate a no show? Extremely disappointed that my friend received a call from them confirming the address and yet no flowers were delivered. It’s now the end of the day and I’m sure they’re not making deliveries at 10 pm!!! Absolutely ridiculous how there was zero communication and disappointing to find out that they were not delivered. Will need my money back considering I am paying for nothing at this point.
Every time I need flowers, I don't even think twice ... I head straight to this location and EVERY single time they seem to amaze with their creations ... I can't say enough great things about this shop, the owner, the staff, and the amazing flowers that I continuously get from them time after time ... I am a life long customer !!!
Thank you Tania and the entire staff for delivering a dozen of beautiful fresh Red Roses on such a bad snowy day! You guys took pains to make this delivery possible! Thank you very very much once again!
The Oakville location rocks! Thank you, Thank you for your outstanding Customer Service you and your team provided me on Sunday! Looking forward to future visits!
Gorgeous arrangements !
Delivered on time. Flowers looked great ????✌️
I am VERY happy with the service provided by forest of flowers :-) I needed the funeral wreath to be delivered earlier than I initially stated on the order so they placed the flowers in an Uber (at no extra cost) and made sure it was delivered in time. The customer service is amazing and the flowers are absolutely gorgeous!!!! Thank you Forest of Flowers!!!!
Thank you so much for my last minute bridal bouquet. It was absolutely perfect and such a great price. Will be coming back for all my flower needs in the future.
I had a Wonderful experience with Priya this morning. She was so very helpful!..will order from them again!
Wonderful arrangements and great prices! Highly recommended.
Wonderful store and it's clear they take great care into each arrangement. It's my go to shop for flowers.
Reasonable prices, exceeded expectations on birthday delivery
I have ordered a few times from this florist and I’ve always been very happy with the quality of bouquets and prompt delivery. I recently ordered some flowers for Mother’s Day and was disappointed when my mom let me know that the flowers had already died after only a couple of days. I sent them an email and received a call from them shortly after. It’s completely understandable that flower suppliers are being effected during this pandemic so I was very happy when they offered to send another bouquet the next day! The customer service is amazing here! I will continue to order from here for sure.
Great service and the woman who did the flower arrangement for me did a very nice presentation.
This review starts with the disappointment of having my wife's Valentine's Day bouquet of roses refusing to open up at all. I contacted the Oakville store via email with a picture of the problematic bouquet. Within 15 minutes I get a response which said to come by and get a fresh bouquet as everything is 100% guaranteed. To get a response at all in 15 minutes is a miracle these days, but to have the merchant stand behind their offerings is also refreshing. Picked up a new bouquet and they are opening just beautifully. My wife is happy and that makes me happy. Great store, staff and ownership.
I go to this flower shop all the time, and just recently for a very special occasion. My nieces wedding. We ordered all the bouquets, corsages, centre pieces etc... They looked amazing. Everyone loved them. Thank you Fili for doing such a great job
Thanks so much for amazing customer service and a beautiful arrangement delivered on very short notice! I would highly recommend this florist.
Ordered the "Be my Love" bouquet at the 'Premium' price level for my engagement anniversary. The flowers delivered were not as advertised, but looked more like the bouquet pricing level below it (goes from 'As Shown' to 'Deluxe' to 'Premium'). Did not receive what I paid for.
Loved the prices and the selection, however at checkout you can edit all but your order so I had to restart BC I chose the wrong card. My fault but kind of annoying since I had to redo the whole thing.
Delivered as it shows and reliable and time frame of delivery is flexible as per request
Helpful staff with beautiful arrangements with prompt delivery and reasonable prices
The skill and quality of the arrangement are only average. The bow just appalling! No bow would be preferable to the cheap ribbon attached to this arrangement. Disappointing.
These guys were absolutely amazing. Would 100% recommend ordering flowers from them they are so good to talk too. They clarify and listen to everything you want in your arrangement, If they don’t have something on the website or they don’t feel like the particular flower is fully bloomed they will call you and ask you about substitutions I felt that was really personable. I’ve ordered flowers for different occasions before from websites all over the GTA and I can accurately say that I don’t always find them worth the money where the picture on the website doesn’t really look the same as what I get but no not in this case I ordered flowers to be delivered to a funeral home, they were delivered on time and the flowers were absolutely amazing, stayed fresh they would just perfect. I cannot thank them enough.
Due to COVID, my grandmother has been stuck inside her nursing home. We sent the Christmas bouquet and she was so overjoyed by how beautiful they are. Thank you for bringing a smile to her face in such challenging times. You guys are amazing!!
I go to forest of flowers Oakville location for all my flowers!! I have been going to them for a few years now. The staff are wonderful and very helpful! They take their time finding exactly what you need and making the flower arrangements look beautiful!!
Thank you so much for the beautiful flowers and the prompt delivery. The flowers were amazing and my sister loves them. Thanks again. Sara
Had an order for flowers for mothers day ordered and just received a notice of cancellation at 9:00 pm the day before mothers day. it's absolutely unacceptable to accept an order 3 days ago and have cancellation on such short notice. Don't order from here.
Fast and good service
Great service. They were able to accommodate my request on such short notice. The flowers were gorgeous.
The flowers were fresh and delivered on time.
Every time I buy flowers from Forest of Flowers Oakville I am very pleased with the service and with the flowers. The staff is always very helpful and always understand what I am looking for. Thank you . Deanna Ewen
A great experience ,and the follow up email to me sealed my support for this company. Thanks for making my mom happy after a bad spell... Brandon Snider BC Gems and Diamonds
Just received the flowers I ordered for my daughter's birthday. Absolutely beautiful! Friendly and efficient service and timely delivery. Will be ordering again from this florist. Many thanks D. Giusti
Absolutely beautiful floral arrangement! Called on Sunday for Monday delivery. Left one substitution for florist to make. It turned out beautifully. We are very pleased. Will definitely order again????
Always a pleasure to do business with you guys. Always meeting my ridiculous requests with professionalism. Thanks guys for a beautiful arrangement. ????
This is my "Go To" place for fresh flowers and indoor plants. The attention to detail is wonderful.
Absolutely amazing bouquet. Thank you.
I arrived in this floral shop the day before my wedding in a panic. I ordered all my bouquets from another company and they were delivered to me minus one bridesmaid bouquet. In desperation I took one of the bouquets and went to this shop. Not only did they make a beautiful bouquet for me in 10 min that looked virtually like the other bouquets in my bridal party (actually better), they helped me calm me down and gave me flower food as a gift. Thank you guys for saving the day! Highly recommend this wonderful flower shop!
Asked if they could deliver by 2:00 pm. They nailed and were friendly, followed instructions to a tee. Highly recommended!
Went in for my gf birthday gift, awesome selection. The lady was very helpful and even refreshed some of the flowers I picked because they were wilting a little. Made it look even more beautiful. I hope the gf likes it!! A+ service.
My son and daughter in law ordered flowers for me for Mothers Day. They chose florist choice. It was and still is, absolutely beautiful. After 6 days it is still amazing! You are definitely my new florist!
Amazing Service And Spectacular Variety Of Highest Quality Flowers. Thank You So Much. Will Definitely Return.
I received a lovely floral arrangment yesterday and I have to admit it’s one of the best I had in a long time... The vibrancy of the flowers, the selection offered and creative flair of the floral arrangment made a stunning statement. One that is unique, bold and elegant. Impressive and gifted professional attention was offered to create this beauty! Thank you!
Phenonenal customer service! Called to verify details of order, and to assist with special delivery instructions ????. Beautiful arrangements came promptly and in perfect condition
I've been coming here for all occasions that require flowers for years now. Everyone is very helpful and honest. Never have problems finding what I want in any price range! As someone who puts stuff off until last minute I know I can still come here on Monther's Day morning and find the perfect arrangements. Even when it's crazy busy they stay organized and friendly. Always recommend this flower shop over all others!! Thank you guys!!
Easy to order online, no delivery fee (extra bonus!), and reasonably priced. I'd order from here again any day.
The team and quality of flowers here are absolutely outstanding! Just been in and the whole team is busy prepping orders for Christmas pick-up but they still found time to greet and serve me with such politeness and care which is what keeps us coming back. Always so friendly and helpful no matter how busy they are. The cherry on the icing was one of the lovely florists gifting my daughter with a rose for Christmas...it’s things like this which set a business apart and why we will always come back here. Can’t recommend them highly enough
Amazing customer service and beautiful flowers!
(Translated) it is good (Original) 好
The arrangement that arrived looked exactly like the one I ordered online. What more could you ask for? I would use Forest of Flowers again!
I am very disappointed with this florist. I paid $60 for an arrangement, and based on the size and quality, it looks like it should cost $15. Half of the flowers are dead, and the florist across the street at Zehrs can do a much better job, and for far less money. Would recommend taking your business there instead!
very timely and compassionate delivery especially given the circumstances. allowed personalization and was very happy to serve.
The plant we ordered for the funeral was lovely. Thank you!
If you are looking for a florist to take care of any special occasion look no further. Claudia and the team at Forest Of Flowers know how to treat a customer. I cannot express my gratitude enough on how they consistently handle my business needs which usually comes on short notice. With one simple phone call they review what my request is be it a birthday celebration, the birth of a child or the unexpected passing of a friend or client. They know exactly how to handle every situation with empathy and personal care. The products that they are able to produce is nothing short of astounding. They are truly artists of their craft. I encourage everyone to give them a try on your next floral arrangement requirement.
Recently ordered flowers for an out if town relative. On our way in I commented on how gorgeous the lavender coloured rises were on the counter. As the sales girl was taking our order and unbeknownst to me the owner put three of the rises together into a bouquet for me.. they were stunning...and so unexpected. I was own away by their customer service and the flowers received out of town. All were lovely. Will definitely be using them again.
Stopped in on 8/23/2019, met the new owners. They are a delightful couple, so friendly and courteous. The florist Justine helped me with my flowers. She was extremely helpful, you could tell she was very knowledgeable. Overall a very pleasant experience! I look forward to using this flower shop for all my future flower needs.
I have received flowers twice from petals n pots.. ottawa st location.. both times they were half-dead. I feel sick knowing that someone spent money on flowers of such poor quality. use KW Flowers instead.
The staff and flowers are amazing. I ordered some very hard to find Garden Roses and they came arranged beautifully and lasted longer than any I have ever had. I now have a standing order for them every two weeks !! Thank you Forest of Flowers. So glad I found you !!
First time user here Lots of choices, easy to order, delivered on time, receivers thrilled so I am thrilled!????
Terribly unimpressed! Reality vs. Online was not accurate. Online showed approx. 30 flowers and delivered flowers were barely half. Pink vase shown online and clear vase delivered!
BEST FLORIST IN OAKVILLE AND VERY FRIENDLY!!!
A beautiful arrangement for my deceased sister Exactly what we wanted Great job ladies
Greats service and products
Very kind and helpful people
Amazing! Fili and his team provide the most gorgeous bouquets that the Oakville Chamber Orchestra in turn provide to our visiting guest artists. The bouquets are always stunning, and it's a testament to their belief in giving back to the community! We proudly support and appreciate the great work they do!
Very good service. Have used many times. Always well received
I was speaking with Tania on the phone for my order.. She was so so kind and helpful. Her positive attitude really made my day. Way to go!
Disappointed, service was quick but spent well over $100 on these yesterday for wife’s 50th and arrangement is show signs of wilting just after 12 hours. Brought them right home so cold weather not to blame, not sure what happened. They called me back and made things right☺️
They were amazingly quick. I made the order online from Montreal and a couple hours later my mom called to thank me. It's the second time I use this florist. Both times she was delighted.
GORGEOUS arrangement!! Very accommodating and exceeded expectations. Thank you!!
By far the best flower in Oakville! Always does a great job!
Great service!! I ordered flowers for delivery for a friend whose father passed away that morning. I did not expect same day delivery (but was hoping for it!) and they came thru!! I like to support small business. I am from out of town and just searched for a florist in Kitchener. Since I like to support small business I picked Forest of Flowers over the typical large corporate companies that always come up on online searches when looking for a florist. Thank you!! You exceeded expectations!!
The flowers I ordered were absolutely beautiful. They were so tastefully done and literally out did a competitive service one week prior. I was so impressed. Ordering was easy and the price point was reasonable. Thank you!!!
Called to order flowers, Priya could not have provided better service. She was so friendly and accommodating. She recommended a beautiful plant in my price range, which was perfect for the occasion. Thank you Priya!! Linda
I have ordered multiple arrangements from Forest of Flowers and each time they are absolutely perfect. The prices and the quality of flowers are excellent, but most importantly, the staff are absolutely incredible! They are always willing to go above and beyond for their customers- I would never shop for my flowers anywhere else. Thank you to Forest of Flowers for always creating the most beautiful arrangements for my events and for always being so reliable and accommodating!
Beautiful arrangement and delivery was amazingly quick. Very impressed
I had flowers delivered to me from Petals& Pots more than 2 weeks ago, and I'm just letting you know that I'm still enjoying them! Amazing! Of course I've had to cull a few (i.e. the Tulip, Baby's Breath) but there is still some left for me to enjoy. Wonderful!
They have beautiful selection of flowers, warm and welcoming staff and great service.
Verry fresh flowers and beutyful arrangement ????
Good service,always provide what we are looking for.
The staff are extremely friendly and knowledgeable. Purchased a potted plant and my client is still raving about it!
I highly recommend this florist. We ordered flowers online for our mother’s birthday. The flowers looked very beautiful, elegant and great quality with a competitive price. I have dealt with other florists for online flower orders and alot of times the flowers delivered do not match the pictures on the website. But with Forest of Flowers we got exactly what we expected when we placed the order. This is our first time but will definitely not be the last.
Flowers were fresh and vibrant and delivered on time. A little expensive with the $10 delivery fee but worth it as the service was great and the website was easy to use.
The ladies at the shop are always so pleasant and helpful. I have visited a few flower shops in Oakville and this one by far has the best prices and selections.
I recently placed an order for Mother’s Day and wasn’t expecting much due to the Covid situation, but I was incredibly surprised by how professional and wonderful the staff there are. The flowers came promptly and in great condition. My mother was pleasantly surprised by them and Mother’s Day was a great success! Thank you Tanya for making this an easy experience!
Great , nice and fresh flowers. Thanks
A little on the expensive side.
Lovely experience interacting with Eric. Called him late, but he still managed to get some beautiful flowers sent very efficiently. Many thanks!
Amazing staff always there to make your vision and dreams for any occasion come true! I have been coming here for 5 years and always left satisfied. Thank you Petals and Pots team and family for bringing smiles to my friends and family..cheers
They created a beautiful arrangement in a vase, with very little direction. The website is helpful. I would go back anytime I need flowers.
These people are amazing at what they do! I am blown away every single time I order. Thank you!
The best for flowers
Very fast service, very helpful and quick customer service. My fiancee was very happy with her flowers!
Have always had luck with this flower shop as they always seem to have what I am looking for.
I had order flowers a week in advance for my boyfriend's mom as I was working out of province. I had left specific instructions prior to completing my order that the flowers should be left on the front porch as I knew their family would be doing late morning/afternoon errands. Her birthday was on the Saturday of August long weekend. In addition, I had notified my boyfriend and left my boyfriend's phone number with the owner Gary when I called to have the birthday note edited. The company left the flowers with the neighbours who did not return until late evening on Monday. The flowers were sub par and were barely alive by the time she got them! I had called in on sunday upset about the delivery and had asked for a refund, only to be told that staff were not allowed to issue refunds unless Gary authorizes it and was told that Gary would not be back until wednesday from his vacation. I called back Wednesday only to be told that he would not be back until the Thursday. After the phone run around, I finanlly got hold of Gary and before I could tell him the issue he said that he had spoken to his staff and that the refund was provided on Tuesday when staff had called him to let him know about the situation while he was in Florida. Great...except of course no one called me to tell me that the refund was even issued. Before I could even tell him about the terrible service I received, he begins to justify that leaving flowers with the neighbours was proper procedure since he has been in the business for " the past 35 years!" There was no mention when I had placed the order that orders would be left with neighbours if the client was not home. Why have the option for clients to leave specific instructions if you don't follow them?!?! Don't expect an apology from Gary for poor customer service as not only does he not listen but he raises his voice to speak over you before you can even finish a sentence. First and last for everything and thats Pedal and Pots!
Thank you to the staff at Forest of Flowers Oakville! You helped us chose the best flowers within our budget, to suit the venue and colour theme AND you donated 2 gorgeous bouquets and gift cards to our Ladies Tea charity event! You are such lovely and generous people! You truly give back to the community! We are so grateful to you! Looking forward to working with you next year!
Forest of flowers- Kitchener is always where I go to order flowers. They never disappoint. The flowers always arrive on time and look beautiful! This past weekend we came in last minute to order some flowers for a funeral after finding out no other flower's were delivered. Although they already had many orders on the go, they put together the most beautiful boutique in such a short time to accommodate us. I highly recommend this flower shop! They're amazing!
A great flower shop. Great variety and quality.
The Worst Florist Ever!!! 1. A very confusing website that adds no detail on what the different packages (standard, deluxe or premium) entails leaving the customer to assume their purchase would be close to matching the pictures advertised. 2. Wrong calculations of your purchase see picture, (totals to what 13% HST really should be). 3. Same day delivery means absolutely nothing to them. I had placed my order before store opening hours, followed up by a call around 9:40am confirming my order and if all is good to be delivered which was confirmed to me by saleswoman who had to check. Choosing your option to deliver really means the person who ordered it is counting on you to help when their hands are tied. Little did I know that they would miss to include my order on delivery and justify that they had many orders while giving late afternoon call as option that they can deliver it by late evening time. 4. Worst saleswomen—who do not hear you out, speaks over you. 5. Would not refund me my delivery charges despite the fact I dropped by after work to pick up my purchase, claimed they added more flowers to make up for it and shut the door as they leave the product outside their door and walk away. 6. Oversized bouquet in the narrowest base vase they could find. Which ended up tipping over as soon as I put it on a surface that possible was the outcome of added weight of flowers, they claimed they added. False advertisement compared to what is shown on website. 7. They sent an updated email that the product was shipped, after I personally picked it up after work. Here I was, trying to support a local small business in tough times we are all in, but I greatly regret my effort. Massi.
Ordered flowers from this florist from the UK as a moving in present. Very satisfied with the flowers and service received . Flowers delivered on time and even received an email to say they had been delivered.
The wedding was on 18 August 2018.The flowers were fresh and beautiful.Thank you!
Great selection of arrangements to choose from. Online order system was super easy to use. I appreciate the extended order time for same day delivery - 2 additional hours is awesome!
This is by far the best flower shop in Oakville. Not only do they have excellent quality flowers but their prices are extremely reasonable. Fili the head designer did my prom corsage two years ago and I havent stopped going to him since. Makes beautiful large arrangements and can accommodate any price range and very creative ideas. Highly recommend!!!
Excellent customer service!! I sent a flowers to the hospital, but by the time of delivery, she was released. Angela from Forest of Flowers, contacted me and let me know about it. She went beyond to make sure the intended person receive the flowers!! Well done!! Congrats and Thank you a bunch!!