So unsatisfied with the results that I received from this florist. I placed an order well in advance with an agreed time for the order to be picked-up. Less than 20 minutes before I was to pick-up my order, at 10am, I was called and told that they did not have the color we agreed upon. NO problem...though it would have been nice to know the day before because I could have changed my color theme or even gotten the correct color for them. Anyway, we decided on a new color that they did have available. This was while I was dirving in to get the order at 10am. Next I am told rudely that the order will not be ready on time. Really! Okay, how about 10:10am...we agree I could pck-up my order at 10:10am. Well, at 10:25am my order was still not ready.
At this point, I am getting very upset; I will have guest arriving in 15 minutes and I am waiting on an order that is not even what I really want, but okay. She final gets the balloons together. They look fine, but they deflated four hours later after I had requested to have stuff put in them that prolongs the balloons life for a two to three days. Which I was told that they would. Was I offered a discount or anything to make me think better of this company--Nope. I was given a bunch of lame excuses. I will not return to any Blossom Shops. and there is no need because there is a very friendly florist a block away and she will be getting all of my business.