Reviews of J.J. Neville & Sons Limited (Florist)

Lorraine Murphy

As always J.J. Neville & Sons Ltd. attention to detail is great. The loss of someone dear is hard and J.J. Neville's is always there to help and make suggestions. Proud to support a long standing NL local business.

Kathy Bungay

I couldn't believe the beautiful arrangement created on very short notice and delivered within a couple of hours after I called on Christmas Eve! My sister was so impressed she posted the photo on facebook. My mom's birthday on Christmas Day was extra special because of the efforts of the staff at Neville and Son's. Thank you so very much!

Ken Ellis

Wonderful service, my parents always tell me how beautiful the arrangements are!

Brian Hatcher

Flower shop with very helpful staff. Good selection of arrangements and ability to customized based on seasonal availability. Could use so air conditioning in the building otherwise showroom is nice.

William Brown

They went out of their way to deliver flowers to my mother in Carbonear. It was difficult but they managed to do it.

Pat Ebbitt

JJ Neville is the BEST. I needed Flowers delivered yesterday half hour before the store closed. Bradley took care of everything & the the beautiful white Roses were delivered !! Thank you for your excellent customer service, and always providing the most gorgeous Flowers.

Mike Pinsent

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G W

Have used Neville’s in the past and always was greeted by a surly woman on the phone. Had stopped using them because of this until lately yesterday when the super friendly guy at Mt. Pearl Florists wasn’t answering his phone for a last minute Mother’s Day delivery. Ended up calling Neville’s and ordering with a lady who wasn’t the usual surly woman but still hardly someone you would call overly cheerful. Later that day I decided to add my brother to the greeting on the card and attempted to contact them but with time difference they had already closed and much to my surprise they had no way of leaving a message??? I emailed them the changes instead and when calling them them the next day at 3:30pm their time to confirm they got my email the infamous surly lady (who claims to be the manager) unapologetically and defiantly said they don’t have time to check emails on busy days. What a crock…no voicemail and don’t have a junior staff member that can take a few minutes to quickly scan emails at the start of a day for something that looks important. It’s people like this that do a disservice to my wonderful home province. Never will use them again. Update Have gone back you using Neville's simply because my Mother did prefer the arrangements over Mt. Pearl Florists. Lady who answered phone this time abruptly blurted out "JJ Neviles please hold" and putting me on hold before she even finished speaking instead of simply asking "can you please hold" and waiting 1 second for my reply...come on I expect better from my fellow Newfoundlanders that have such a great reputation for friendliness. The lady that took my order was polite and nice and was happy with her service. So I will confirm their arrangements are superior according to my Mom.

Marsha Mont

Easy to order online. Quick delivery. Disappointed though the plant delivered was very different than the one on the website. **Update: excellent customer service! I highly recommend this company!

Robyn Gaudet

Thank you so much for the beautiful arrangement. I was ordering from out of province and was not sure how they would look but I have since seen pictures and you did not disappoint! Plus they were there early just as I had requested!! Robyn Gaudet

Gerardo

Excellent service and quality

Bingham King

You performed as requested - and we thank you. Oh! Did you add on to the card who it was from. [my 2nd e-mail gave you the information.]

Candice Monett

Great Staff and Great Service. The only store I go for my flowers.

Deborah Rideout

Very accommodating and the wreath was beautiful.

Shannon Dawn

Very disappointed in the service and flowers at this establishment. I called to order a mixed bouquet over the phone for delivery. Spent well over 70$ on these flowers. The gentleman who answered wasn't very friendly at all. I can forgive that. When I asked for a specific flower in the arrangement ( a stargazer lily) he laughed at me stating "not for that price". I’ve seen Stargazer lily’s in grocery store arrangements for under 20$! I can’t imagine why one couldn’t be included in a 70$ arrangement. When my friend sent me a picture of what she received, I was shocked! The arrangement sent couldn’t have been worth more the 20$. It consisted of a few mums and carnations, with 1 single sprig of alstroemeria, no filler, 1 sprig of tree fern. Not a single rose or presentation flower to make it worth the price I paid. It literally looked like something you'd buy out of a bucket at the pharmacy. Disgusted! Feeling ripped off, for sure!