Reviews of Passionate Blooms FLORAL - Custom Fresh Flowers + Plants + Delivery Kelowna/West Kelowna/Peachland (Florist)

1515 Westgate Rd #13, West Kelowna, BC V1Z 1W3, Canada

Average Rating:

DESCRIPTION

Here you will see all the information of people who have information of the services and products of Passionate Blooms FLORAL - Custom Fresh Flowers + Plants + Delivery Kelowna/West Kelowna/Peachland (Florist) near Kelowna (Canada).

Nowadays this firm receives a score of 4.9 over 5 and that rating was based on 127 reviews.

As you can see the average score it has is practically the top, and it is based on a very large number of reviews, so we may think that the score is very reliable. If many people have bothered to value when they are happy with the service, is that it works.

You know that we do not usually stop to write feddbacks when they are positive and we usually do it only if we have had a problem or issue...

This Florist corresponds to the category of Florist.

Where is Passionate Blooms FLORAL - Custom Fresh Flowers + Plants + Delivery Kelowna/West Kelowna/Peachland?

REVIEWS OF Passionate Blooms FLORAL - Custom Fresh Flowers + Plants + Delivery Kelowna/West Kelowna/Peachland IN Kelowna

Nathan Flavel

Always so good and so appreciated. Passionate Blooms is simply off the charts when it comes to design and delivery. I am a multi repeat customer and have never experienced anything but top notch service and product. I book online and know with full confidence that my delivery will be a show stopper. Thank you!

Davis Claffey

I had no idea what to order, they put an amazing arrangement together and they were very quick and on time!

Samantha Scott

By far the best experience i've ever had. So helpful (and patient). I am new to the green thumb world and have cats so they were so insanely helpful finding something that suited both of those. Everything was done through instagram and I picked it up. I've recommend these guys to everyone i know needing a bit of greenery during isolation.

Ian Streutker

Amazing bouquets, amazing service. My family and I have used them several times and are never disappointed

Jenny Dyer

Beautiful flowers, fabulous service! Passionate Blooms Floral responded to my questions promptly and even took the time to send me a picture of the stunning arrangement they designed before delivery.

Miss Desiree

Amazing personalized same day service. I had a gift box with wine succulents and amazing treats delivered within 5 hours! Definitely recommend

Janice Campbell

This was my first time ordering from Passionate Blooms. They were polite & helpful. They always kept me in touch regarding my order & even sent me a picture of the beautiful flowers that went out to my best friend. I’ll definitely be ordering from them again :)

Lauren Kavanagh

Although the studio was crazy busy over mother's day weekend and they were sold out of fresh flowers, the team was able to put together a stunning potted arrangement. Because we were flexible on delivery time, they were able to get it out before the weekend and my mom was delighted! I've ordered fresh flowers in the past as well and they have never disappointed. Thanks for the genuinely friendly service and beautiful blooms :)

Becky B

I ordered a gift for my son and his wife and they both loved it. It came on time and my son says it looks like it belongs in a mansion. Very beautiful and thank you I highly recommend this place.

Shawn Neubauer

Amazing, friendly, service. Staff is absolutely spectacular, they even called me to remind me of a special occasion anniversary... Life savers!

Coleman Rooksby

I am so impressed with the customer service! I had made a mistake with my order that I didn't catch until after the flowers were already delivered. I was willing to leave it at that, but they insisted on putting together and delivering a new arrangement. Thank you so much! I definitely know who I'll order flowers from next time.

Nicole Kokoska

The flowers are beautiful. The recipient was thrilled with them. Will use this business again.

Stephanie P

Sent flowers to my mom (I am from Vancouver) and I was so impressed with the website and choices provided. The customer service was great, and the flowers turned out beautiful! Loved being able to add the addition of a bottle of BC wine. I will definitely use this company again if I ever need to send a gift in Kelowna.

Shelly Yu

Ordered some flowers for a friend's birthday. Flowers were delivered on time and the bouquet looks beautiful! The website was easy to use and made ordering super easy. Overall, great service and wonderful flowers. Definitely recommend!

HILDA ZEINALI

I ordered a Valentine’s Day box for my sister and her boyfriend from here. I live in Vancouver so my fingers were crossed it didn’t disappoint and it really didn’t. They did such a beautiful job it was prompt and on time and exactly what I had ordered. They even sent me a photo of the delivery before it went out. I’d highly recommend their services!

Pam Patten

Our family was delighted with the succulent bowl. It was thoughtfully curated and delivered same-day to folks who needed a spirit-lift the day after the crane accident. Lots of choices, and excellent service at a distance. Hearty recommendation!

Courtney Daniel

Passionate Blooms created a beautiful modern bouquet of flowers for my friend's birthday. They were wonderful at communicating what the arrangement looked like and that it had been delivered. I would use them again.

Diana Gomez

I live in California and had an Uncle that lived in the area and passed away, so I needed to have some flowers sent to my Aunt asap! Passionate Blooms were able to help me and texted me a picture of the arrangement and let me me know when they were delivered. Their website was easy to use and gave me ideas of what I was looking for. After speaking with my Aunt she said they were beautiful and it make her day after all she was dealing with.

Diane Martin

Ordered a bouquet for my moms 95th birthday the flowers were amazing - fresh colourful and very artistically arranged. I will come here for all my floral needs. They out did themselves

Martha Edwards

Ordered a birthday present for my mother who lives in Kelowna. It was gorgeous, and delivered exactly when I requested. They also texted me a photo before they sent it out which was a really nice touch and very appreciated. Really happy with their service.

Lisa Hayden

The team at Passionate Blooms were so unbelievably helpful, quick to respond and accomodating to my requests! I was ordering a bouquet for my friend living in Kelowna but I'm in Ireland so all the communication was done via email, even payment as I couldn't call. The result was a beautiful, reasonably priced bouquet delivered on time (same day as ordering!) and with a special colour ribbon included. My friend said it was one of the nicest bunch of flowers she's ever received - so thank you!! :)

Erin Johnston Cannon

Great quality and service on any orders I've made through them. I love that they send me a photo of the bouquet I'm sending so I know exactly what I've gifted.

Bre Y

I would NOT recommend Passionate at ALL, unless you want to be completely disappointed!As stressful as a wedding is, it was super upsetting, very disappointing and frustrating to have received orange roses in my wedding bouquet, when I requested for dusty rose pink! I also requested for my bouquet to be hand tied in pink ribbon, and they showed up in white ribbon NOT pink as I requested! Our boutonnières were white, instead of pink & corsages white, instead of pink as I had requested! Nothing was done right or correct as I had requested and colours were not the right colour. My colours were Pink & White, NOT ORANGE! Photo attached of the orange roses I received and pulled out of my bouquet, next to some of the grocery store pink & white roses we had to buy. This resulted in us having us to panic and go to the grocery store last minute and to find replacement flowers. If you were not able to get the flowers I requested, I would have appreciated a phone call prior to them being delivered and could have had them fixed. This was so super upsetting and caused our ceremony to be majorly delayed, as we had to take my bouquet completely apart to fix it! I had makeup running done my face and then had to spend time to fix my makeup. We had our very expensive photographer & videographer standing around doing nothing, as everyone was panicking trying to fix this issue. All this caused everything in our wedding day to be so delayed and rushed! Imagine the happiest day of your life being ruined and causing major anxiety all because of someone not following your order that your paid for. I have emailed contacted/contacted Passionate a couple times, and all I received was the owner would follow up with me. It’s been 3 weeks and yet NO phone and NO apology for screwing up my flowers and ruining my wedding. Terrible customer service and I should have been refunded for my order within a couple business days after my wedding and yet NOTHING has been done! Ordering my flowers through Passionate Bloom will always be my BIGGEST regret on my wedding day!

Judy Janssens

Passionate Blooms delivered an absolutely gorgeous arrangement to my mother on her birthday. The whole process was so simple. I will definitely use them again. ????

Sara C

I've ordered quite a few times from Passionate Blooms and I am always delighted with the results! The arrangements are handmade and unique every time (and very affordable in my opinion). One thing that I love is that they always send me a photo of the arrangement they created so I know what the person I am sending to is receiving. Passionate Blooms is my go-to florist and I will continue ordering from them in the future. You will not be disappointed! I highly recommend checking their Instagram account for more beautiful examples of their work.

Leana Keto

We had a great experience with Passionate Blooms for Mother's Day. I ordered a bouquet to be delivered to my Mom in West Kelowna. The arrangement was stunning, and the team did a great job with the delivery. A week later and the flowers still look and smell lovely. Wouldn't hesitate to order again.

SA T

Fantastic friendly service! Quick to respond, great attention to detail and happy to accommodate special requests. We ordered a beautiful (custom) bouquet for a birthday - super happy with it the result and turnaround time!

Emma Swords

We can't rate Passionate Blooms enough! We contacted them fairly last minute to create a bouquet/boutonnière for our elopement/wedding and they were more than happy to accommodate us! They also offered delivery from West Kelowna to Vernon (Sparkling Hill resort) for a reasonable fee - fabulous! Also - on our wedding we day we had to bring the ceremony forward due to incoming thunderstorms and the delivery driver managed to get them to us way ahead of time! Thank you for reliving that stress and being so prompt!! As you can see the flowers were gorgeous - loved the colours and the added towel to avoid the flowers dripping on the dress. Overall, a wonderful experience with them - can't recommend them enough. Thank you x

Heather Stewart

Amazing Flower Arrangement and Service! On Good Friday I reached out to Passionate Blooms from Toronto wanting to send an arrangement to my sister in Peachland as she was going to be alone for Easter weekend. I was inquiring about having tropical flowers and PB went above and beyond to create a stunning arrangement. It was easy to connect with them by text and then by a phone call to discuss price and delivery. Thank You so much for making this possible especially on a holiday and for having it delivered by dinner time. My sister was in tears over this in a good way...it made her weekend and it helped her to feel connected with family...good Luck and Stay Strong...everyone Support Small Business Now....Thanks Kindly Heather :)

Emma Gilman

Beautiful flowers, on time delivery, and easy online order process. Would highly recommend. They even emailed me a photo to preview what the bouquet looked like prior to delivery, which I thought was a nice touch.

Samantha Soehn

I’ve purchased from Passionate Blooms for my mom twice now and both times have been a fantastic experience. Their online site is very user friendly, delivery is on time, and they always take a picture of the bouquet for me to see, which I love! By far one of the best places I’ve bought flowers from. I’m buying flowers in Kelowna from no one else but this place.

Bianca Scofield

I always order my flowers from Passionate Blooms, they are amazing! Their attention to quality and detail make for stunning arrangements. I always receive glowing compliments from my delighted recipients, being my Mother and Grandmother in Kelowna. I tried other florists once upon a time but there is no comparison, this is where it's at! Very highly recommend! :)

Melissa Spanjer

We were able to conveniently place an order online and have same day delivery! Loved that we received a photo of the delivered bouquet. We opted for an arrangement designed by their team and we're so happy with it! Beautiful flowers and easy service to use!

Jp Gladu

I have a friend who needed some flowers and bath salts in her life... Passionate Blooms delivered! She loved them and the bath salts. I received a photo of the bouquet.... gorgeous work! Thank you.

Cara Flynn

beautiful flowers, delivered on time. Always a gamble ordering from out of the country, but I did online order, and did the designers choice since they know what they have that is fresh, I also chose the upgraded artist card- thank you for the lovely arrangement.

Cara Byl

I have used Passionate Blooms to send gifts and flowers to my family a couple of times. It’s a great way, especially if you are not in the same city(Kelowna area) as family or friends like I am, to send a gift without any hassle. They always make beautiful arrangements and are kind and helpful getting the orders out to the recipient. Highly recommend!

Kris Sigmeth

Shauna and her team are AMAZING! We had the pleasure of a few of their creations join our GrowthCLUB 90 day planning event last Tuesday and lets just say that the room stopped with plenty of oohs and awws and can I order something right now. It added something extra special to the event and I would catch people taking a minute to smell the roses quite literally. Thank you so much, we could feel your passion and vision.

Odette Auger

This is the best way to surprise a mom! Beautifully styled arrangements, and great customer service. Best gifts, we're return customers- thank you Passionate Blooms!

Veronique Verreault

Beautiful flowers Exactly as on the pic Lasted 1.5 week Great follow up by phone for delivery

Beverly Barry

Ordered an arrangement for a recent death in the family. It was just beautiful. Even the container fit the occasion. It was lovely.

Ladie Bird

Excellent service. I ordered online, then called to confirm same day delivery. Gorgeous flowers, will definitely use again. Thank you *****

Sonya Barker

Passionate Blooms provides the most beautiful flower arrangements that are unique, robust, high quality and stay fresh a long time. I have ordered many arrangements for myself, friends and family over the past few years. The staff are very helpful and even take the time to send me a photo of the arrangement before delivery. Please support this LOCAL business owned by a wonderful LOCAL women.

Michelle Keeley

My sister was delighted with the stunning arrangement we sent her. the website was easy to navigate and pictures were helpful. Local delivery fee of $40 felt a little steep. Loved that Passionate Blooms texted me a photo of the arrangement they created and delivered. Great touch in customer service.

Natalie N.

I recently placed an order online and left a note asking if there was any way possible to do a same-day delivery. They had the order ready in a few hours! I have ordered from Passionate Blooms a few times now and the flowers have always been beautiful.

Jasmin Dojan

I ordered my mom a bouquet for her birthday and they arranged it beautifully. They also sent me a photo of the bouquet on the day it was being delivered which I thought was a nice touch. Everything went effortlessly.

Maija Wiik

Passionate Blooms truly delivered when I ordered (py phone) a floral crown to my daughter-in-law, newly moved from Vancouver to West Kelowna, to celebrate Midsummer Fest which we this year could not celebrate together. The order had lots of emotional weight as the day was also my son’s birthday and the crown would also elevate that occassion. So it needed to be just right! Passionate Blooms totally got it, tied a beautiful crown based on my wishes and delivered it as agreed. I was told by the receiver that the whole family was in awe as the surprise delivery arrived. Just what I wanted ????! PB sent me a picture of the crown and it was a beauty! I will absolutely use their service again and highly recommend it to others! Maija (Vancouver)

Angela Wilson

Amazing floral service! I have lots of family members in Kelowna, and living in Alberta has kept us away not able to visit for all the big events! I found Passionate Blooms on line and was immediately impressed by their website displaying modern, yet classic beautiful floral arrangements & gift baskets available for delivery. I’m also in the floral industry so you can’t help but be picky when shopping for your loved ones a province away. The team at PB always delivers absolutely stunning, fresh & unique arrangements and my family members are always so impressed when they receive their delivery! It’s so nice to be able to spoil them and make their day with this service especially when you can’t be there. Affordable, reliable, and very talented florists will never disappoint on your order for your loved ones! So glad I found you guys! Thank you ????

Lynn Tilley

I am in the UK and wanted to send flowers to a friend. The website was easy to navigate and the transaction smooth. An acknowledgment of my order was received promptly. I was delighted to receive a pbotograph of the bouquet which was beautiful and reassured me that my order was of the quality I wished for. My friend told me she thinks they are beautiful too. Thank you so much.

Amber Harker

I order flowers for my Grandma who is in long term care facility on West Kelowna. The online order system was so mouth and the arrangement was beautiful. I had made my order in the morning and the arrangement was delivered the same day. I was so pleased they were able to help me put a smile on my grandmas face as we have been unable to see her for well over a year now ????????

Tayler McMahon

Passionate Blooms created a beyond beautiful floral arrangement for a delivery that same day and delivered within a few hours. On top of that, they went above and beyond and ensured they emailed me photos of the arrangement before It went out. Would highly highly recommend supporting local for your next floral arrangement and going with Passionate Blooms.

Jocelyn Moore

I have both received and gifted beautiful bouquets from Passionate Blooms. The arrangements are incredible and they last!! Amazing quality.

Courtney McKenzie

The arrangement options were much more contemporary and natural in style than any others I could find in the Kelowna area. The online order process was easy. The order was completed and delivered promptly. They followed up via email to confirm the order was delivered and included photos of the arrangement design; that was a nice touch. The delivery fee of $25 was more than I was expecting but I still proceeded with the order as no other floral options compared.

Val Thomas

Beautiful flowers and excellent customer services. I would highly recommend!

Jackie

Been there five times; never disappointed. I always tell them designer choice on what to do and it always comes out perfect. Way better than i can ever imagine! Will definitely only buy flowers from there! They are very busy, would recommend giving them a few weeks notice during Mother’s Day, X-Mas etc

Doug Deschner

The team at Passionate Blooms ALWAYS delivers...in quality, creativity and literally delivers when they say they will. We use them exclusively for our flower needs.

cynthia penner

Caring, professional, and trustworthy. Love how easy it is to work with this amazing group and how the end results align with their promises.

Crystal Raposo

Passionate Blooms goes above and beyond for their customers. They create the most beautiful arrangements. I love everything I have ever purchased and will continue to order from them on a regular basis.

Gzinter

I called from out of town to arrange the delivery of a celebratory bouquet and bottle of wine. The level of service was excellent and the quality of the gift exceeded the expectations of the recipients.

Debi Bailer

The service at Passionate Blooms is excellent! It was a lovely surprise that they text a picture of the bouquet before delivery. The arrangement was stunning! Very talented floral designer! Will definitely be using their services again!

Nancy mamini-serna

I ordered from London to deliver in Kelowna to my Mum for her 80th. They did this stunningly creative and original arrangement from my description of what I wanted over the phone. We were all thrilled with the results.

Kelly Chesko

Found Passionate Blooms via an internet search as I’m not from Kelowna. Excellent service! I was sent text updates and a picture of the arrangement and confirmation it was delivered. The arrangement was beautiful!

Rose Marie Giustra

This is the second year in a row that I have ordered birthday flowers for my daughter long-distance. And both times Passionate Blooms Floral have created a wonderful and colourful flower arrangement that exceeded my expectations. Not only that, but they also offer the option of adding a bottle of wine and chocolates! Thank you again for doing such a wonderful job!

F Cheng

I live in Vancouver, and a friend of mine recently moved to Kelowna. It was her birthday the other day and I wanted to send her a bouquet! I've never ordered flowers from Passionate Blooms before, or Kelowna in general so I was nervous since I made the order all online. I chose the custom fall bouquet in size Luxe and it was huge apparently and it definitely looked great! I didn't know what the different sizes meant since different florists have their own lingo sometimes, which was the only downside. But you can easily call/email them to find out (I ordered when they were closed so that's why I didn't and just winged it). I also love that you can add little gifts! I selected a bottle of hand soap (lemon peppermint), but they also have bath bombs, bath salts, and of course WINE! I asked them to also send me a picture of the bouquet so I can see, overall happy with the service they provided!

Sandra Hein

Love the creative flair this floral house brings to every arrangement. My #1 stop for any floral needs on Kelowna. ????

Angela Greenwell

Beautiful arrangement! A wonderful presentation of colour and style to make you smile... Thank you

Samantha Rensby

Absolutely my favourite florist! Their designs are always so stunning and unique, and the service is fantastic! Highly recommend Passionate blooms!

Moira Game

Shauna and her team totally outdid themselves on our wedding flowers. I gave her a few photos to illustrate my vision and she took them and ran with them. The colours were exquisite and set the scene for gorgeous photos and a very elegant reception. Couldn't have been more pleased! Photo credit to Alisha Khan Photography.

Stephanie Woods

Buyer beware - what is shown on Instagram is healthy beautiful plants. What was gifted to me from my boss, purchased online and delivered by Passionate Blooms, was a sick plant. After several days of calling and asking for follow up to address my concerns, I finally received a replacement plant that is equally in poor health. Passionate Blooms did not attempt to satisfy me as a customer, nor go above and beyond (despite what other customer service responses suggest on Google reviews). What was meant to be a nice gift has turned into a very frustrating and upsetting experience as a customer. Photos below show the new plant that was given to me as a replacement by the owner.

Rae Doucette

Not impressed with this flower shop, I emailed them back in May about the possibility of doing flowers for my wedding, they said they were available and to send some inspiration photos. I did so the same day. Never heard from them until today (July 29) saying they were unavailable. Will not be recommending to friends or family

Karen Holmes

I don't live near my mom, so when it came time for her birthday this week, I wanted to send her flowers. I called up this wonderful floral shop near where Mom lives and the gal I spoke with was very helpful! I told her what I was looking for, but really had no idea how the bouquet was going to turn out. Not only did Passionate Blooms kindly send me a photo of the arrangement (the flowers are absolutely gorgeous!), they also delivered it on time. Mom was totally thrilled, and called to share how beautiful the flowers are. I highly recommend this shop to anyone who is looking for high quality floral arrangements and superb customer service. __________ Karen H.

Terry & Kim Cook

What a super online experience! I ordered an arrangement from the website - which was very easy to navigate - and am so happy with the outcome. A picture of the arrangement was sent via text prior to delivery and it was more than I hoped for. Will DEFINITELY be my go-to florist in Kelowna!

Sandra Kovacs

Passionate Blooms is my ‘go to’ for sending flowers to my grandma in Kelowna. I love that they text me a photo of the flowers so that I can also enjoy the bouquet that they’ve put together. Highly recommend!

Julia Smithers

The work the team here does is stunning, no cheesy floral arrangements here! Their prices are reasonable, especially for the extra stunning work they do. Their team even took the time to send me a photo of the bouquet; as a frequent flower sender its very rare that I get to see the actual product delivered. I very much appreciated that special touch. I will for sure be using Passionate Blooms for my floral needs in the future, they will be a big hit to whoever I send to!

trish macvey

Loved this bouquet for a 90th Birthday Celebration! I also liked that it had a modern look to it -- not just the ordinary choices you see offered online.

Nickie Rodger

This was such an easy and wonderful way to surprise my mom with flowers. Even if I was a week early for Mother’s Day!! Ha ha but she loved it and it was so gorgeous when it arrived. Thank you so much!! Online or in person this are the best flowers in Kelowna!!

Sammy Barker

I ordered bridal bouquets and boutonnieres from Passionate Blooms. I was blown away by the quality of the florals, and how beautiful the bouquets turned out. We received endless compliments on the flowers! Thank you so much for being a part of our special day.

Marilyn Will

I ordered flowers for friends who live in Westbank. I am in Calgary. Passionate Blooms responded quickly, and created a lovely bouquet for them. It was full of bright colours and beautiful high quality blooms - including roses and an orchid. Fit the bill! Thank you.

Robin Studniberg

Very easy to order online. They even sent me a photo of the arrangement that I had sent to my friend (who loved it). The photo was a very nice and unexpected touch, and the flowers were beautiful.

Tracey Paterson

Wonderful service! The bouquet we ordered was absolutely stunning (exceeded expectations). They even sent a photo bu text of the bouquet before delivery. Would highly recommend!

Jill Carberry

Just read the review of the last bride that worked with Passionate Blooms so thought I would share my story. At least you got flowers. I asked them and they confirmed in writing that they could work with me to get my flowers in place for an August 11 wedding on July 9th. Yesterday, after following all of their instructions and chatting to someone on the phone about what I was looking for....they cancelled saying I was not a fit for them. I am having a 10 person front yard wedding. I work in Business Development and love helping my clients and making sure I meet their needs and expectations, regardless of how simple or complex. I was referred to Passionate Blooms and always jump at the chance to work with referral partners. Never has this happened with a referral. Went downtown Kelowna and got everything in place in minutes with another florist. They were not too busy and did not over promise and under deliver and gave me the time this bride who was left flowerless with only a couple weeks before her wedding deserves. I didn't sleep last night after receiving the email from you but tonight I will knowing that thing are working out for our upcoming wedding. They may be great for one off bouquets but look elsewhere for wedding flowers. Stay tuned for that 5 Star Review from the company that deserves it.

Business Hours of Passionate Blooms FLORAL - Custom Fresh Flowers + Plants + Delivery Kelowna/West Kelowna/Peachland in Kelowna

SUNDAY
CLOSED
MONDAY
CLOSED
TUESDAY
9:30AM TO 3:30PM
WEDNESDAY
9:30AM TO 3:30PM
THURSDAY
9:30AM TO 3:30PM
FRIDAY
9:30AM TO 3:30PM
SATURDAY
9:30AM TO 1:30PM

PHONE & WEBPAGE

Passionate Blooms FLORAL - Custom Fresh Flowers + Plants + Delivery Kelowna/West Kelowna/Peachland en Kelowna
View Phone Number
View WebPage

PICTURES






Others also saw
Floral Therapy Kelowna
Floral Therapy Kelowna
Florist - Kelowna

Florist

Landeau - Kelowna
Landeau - Kelowna
Florist - Kelowna

Florist

Passionate Blooms FLORAL - Custom Fresh Flowers + Plants + Delivery Kelowna/West Kelowna/Peachland
Passionate Blooms FLORAL ...
Florist - Kelowna

Florist

Carls Flower Company Inc Kelowna
Carls Flower Company Inc ...
Florist - Kelowna

Florist

Petal & Vow
Petal & Vow
Florist - Kelowna

Florist