I live in Columbus Ga and sent Birthday flowers to my mother-in-law in Bent Tree. Was unaware that they were headed out of town for her Birthday on the Sat. morning of them being delivered. After I found out, I called and left a message at the Florist to see about redelivery at a later date, as I was sure they didn't leave them with them at the gate. I received a call back on Monday from what I was to assume was the owner of the florist to have her tell me the her driver couldn't get anyone to the door and they tried to get intouch with my mother-in-law via phone and couldn't. So she instructed them to just leave them at the door. Yes she said at the door!! I stated you can't be serious you left fresh cut flowers on a door step in this April heat. They want last 20 mins. She proceed to say they do not do redeliverys and that they left word with the gate to try and get intouch with the recipient as they had no luck. I'm sorry but this is just bad business. No where on their website does it say we stop, drop and roll on off from where you sent your arraignment not carrying if they get them or not. Why would they, they have your money. I would have expected a hang tag with a simple "attempted to deliver" and "Call for instructions on redelivery or pickup " seeing they are a telafloral vender, wonder what they would say...
A total disappointment, to top it off the original design I picked was not able to be made. I was called that Sat. morning before delivery to be told they didn't have the orchids in stock for the mint julep design and had to redesign something of a spring bouquet of lilies and roses. Also to be told that the website didn't charge me enough for the delivery. So I paid more for not want I wanted and for them to be left out in the heat...
Would say buy at your own risk!!!