You will see the opinions of people who bought the products and services of Westdale Florists (Florist) near Hamilton (Canada).
As of day this business receives a rating of 4.7 out of 5 and that rating is based on 127 reviews.
You may have noticed that its rating is almost the top, and it is founded on a large number of reviews, so we may say that the rating is quite credible. If people have bothered to give their opinion when they are satisfied, it works.
As you know, we don't usually bother to give feddbacks when they are correct and we usually do it only if we have had a problem or incidence...
This Florist is classified in the category of Florist.
Absolutely fantastic place, service was excellent and delivery of the flowers were well under the time I asked.. Well priced and well managed I'll come back here again
Super easy and great service :)
Had flowers delivered for my mother's birthday. Online selection was easy to use. Flowers were delivered in the morning of the selected day with no issues. Very convenient overall. The arrangement was beautiful. Would highly recommend Westdale Florists.
Fast service.
So happy to support a local florist! The flower description online was very accurate to what was delivered. The delivery was punctual and contact-free for these pandemic times. Prices are reasonable and there are many options to choose from. Very satisfied with the whole experience.
Beautiful flowers and wonderful on time service!
I always use westdale florists and they never disappoint they always arrive on time and look stunning.
Ordered flowers for a birthday. They were supposed to be delivered at 6pm as stated on their delivery policy on their website. The flowers showed up at 12:30 and had to be left outside. Very unreliable.
I was hesitant about doing flower delivery for my Mother's birthday because in the past I've always been really disappointed with the service and flowers that end up getting delivered. This year I did some research and thought I would give it another shot. I used Westdale Florists because they already had some positive reviews and I really loved the look of their floral arrangements online. So I'm here to add another positive review- the flowers were great, much better than any other florists I've ever used in the past. They were delivered correctly and on time, and the flowers were beautiful. Will definitely use again. Thanks for making my Mom's day special.
Excellent service. I ordered by phone from NY State and when the item I had ordered was not in stock the lady phone me and suggested something else. It was delivered on time, and was gorgeous. I would recommend this florist.
Great place to buy flowers from!
Quick great service, on time and very happy with the results.
Fantastic service! I ordered flowers online to my sister pretending to be her 1 year old daughter. I emailed Westdale Florist asking them to sign the card as if a baby signed it and they did NOT disappoint. Thank you so much! It was hilarious.
Very great customer service and wonderful ordering experience. Could not ask for a better flower experience. Rosanna was really helpful in picking out the perfect flowers to express my love for my grandmother. Can't speak highly enough of this amazing crew. Thank you so much guys!!
Excellent arrangements, love the service. Great work!
Excellent customer service- Collection of the NICEST people in the City- Variety of selection- Fair Price - Great Price
Wonderful service, great value. Have used Westdale Florists several times and have always been happy, as have my recipients!
On time, beautiful arrangement and well received by all in family ..
I chose westdale florists for my flowers. They arranged everything for me. The flowers were beautiful. Everything was very affordable and they give great advice. The staff are friendly. On the wedding day I had a meltdown from stress and a lady from the store came all the way back and decorated the cages for me extra at no extra cost. I never did apologize to her but they are very accommodating and go above and beyond. I would definitely recommend them :)
Perfection on a stem.
Such help accompanying our prom requests!
Service is amazing. Roseanne and staff treat everyone with the utmost respect. Definitely recommend them to everyone.
Ordered from here many times for various occasions and they always turn out great!!! Its my go to floral delivery place in hamilton!
My experience was absolutely terrible and disgusting !!! Great people to talk to but terrible value! Go to fortinos great deal for your money!!! Got 3 roses couple carnations and some greens for $45 wow you are insane
Great service! Flowers were stunning, true to form! The website was easy to navigate, and I got an email confirmation when the flowers were successfully delivered, great for surprise gifts as mine were.
I've used Westdale Florists for a few different occasions, and they've always been great.
I ordered my sister-in law's 30th birthday flowers from here -- When the flowers were delivered there was a mix-up with the order, and the first thing the next morning the business contacted me. Rosanne was so nice, apologetic, and offered to send out another bouquet the same day! She even offered free flowers for my next order for the confusion. It's been such a long time since I've seen such amazing customer service! Knowing how much they cared to make things right gives them should give them 20/10 stars. I appreciate how they went above and beyond for me, I highly recommend this local florist in Hamilton! Thank you for sending my sister-in law beautiful flowers to make her feel extra special on birthday from me all the way from the U.S!
Trustworthy company, good service.
Great job! On time, fresh plants, will use again!
Gorgeous arrangement and easy online ordering for delivery. This will be my go-to Hamilton florist going forward.
Always Friendly service and beautiful flower arrangements.
Delighted with the beautiful arrangement that arrived for Mother's Day - great service [specially given our current covid conditions]
Westdale florist went above and beyond for us during a sensitive time (our grandma’s passing). There was a change in the date of the funeral (pushed to an earlier date) and they were flexible enough to accommodate the earlier date change. They also delivered the flowers directly to the funeral home although our original arrangement was to have us pick it up (we were rushing to come into Hamilton from out of town). Communication was timely and friendly. And of course, the flowers were absolutely beautiful, everyone appreciated it I am sure. I would highly recommend!!!
The selection and ease of ordering online during a pandemic was only matched by the fantastic, kind and helpful employees at Westdale Florists. Ordered a bouquet of roses online from out of town and they did everything they could to accommodate my needs and delivery which is tricky at best during these times. They answered the phone and took care of any questions I had. Very polite, helpful and genuine people. Would definitely purchase again.
Everything was as expected, and, best of all, my girlfriend was really happy about the flowers! Would 100% do it again.
Took the time to get to know us and what we would like for our wedding, amazing service before and after the event. Hands down the best wedding vendor we dealt with.
Lovely people and they expedited the order seamlessly! Not to mention the flowers and ballon were beautiful. I will use this florist for all my local needs.
Great fresh flowers. Great people.
Amazing quality and top notch customer service. I would wholeheartedly recommend them. The flowers I ordered were better than what was shown in pics. I also requested them if they could deliver it before 10am which they promptly agreed to. Thank you Westdale!
Was a very easy website to use to pick the flowers I wanted and the information for them to be sent I like that they sent me a email to let me know they received my order as well as when they where delivered This is a happy first time customer
Thank you for delivering in the morning. Made my friends birthday start off with a smile. She just loves the arrangement. Nice and full and absolutely beautiful.
Great service. The orchids were fantastic.
Great Good Service & Beautiful Choices of Flowers from A Dedicated customer service Florist ????❤????
Flowers only lasted a few days... some went brown the next day. Bouquet looked cheap. I was very disappointed. I have gotten flowers before many times from other flower shops in Hamilton. There are others (one on the mountain on Upper James), that I have used for years and have NEVER had issues with flowers looking cheap and not lasting. These were sent to me. I wouldn’t ever use this florist if this is the quality of their work.
The flowers are beautiful and can be delivered in the same day! Thank you!
I ordered a little birthday bouquet for someone special and the delivery timing worked out perfectly. The website made the ordering process super easy for me (as someone from out of town). I will be sure to use Westdale again in the future. Support small businesses! :)
Flowers arrived exactly as pictured on their website and on the day I scheduled delivery. Sounds like a no-brainer, but I've had really bad experiences in the past with "national" florist chains, so this was a win for me. Will only look for local florists from now on. Flowers were in great shape, and the arrangement was spot on. Zero issues.
Beautiful arrangements and amazing friendly service! 100 % recommend!
Super easy process to deliver! Flowers were fresh, beautifully arranged, and arrived packaged in a very pretty way. I would 100% order from here again and suggest Westdale to friends and family!
I ordered flowers from Westdale Florists and from the moment they answered the phone to the moment they were delivered I had a seamless experiences. They were so professional and helpful, and the flower arrangement was stunning! I will continue to use Westdale Florists and recommend them to my family and friends!
Got flowers sent to a friend and they arrived same day exactly as the picture !
Great florist. Ordered too late for same-day delivery but they were able to accommodate when I called in. Will be using them again!
This shop is now my go-to. I've used them twice, once with some instructions re: colours and once buying a "florist's choice" bouquet. Both times the recipients were delighted with what arrived.
Flowers were delivered super quick (within ~4 hours of placing an order on same day) and she loved them! Thanks!
Awful. I ordered Mother’s Day flowers. They look nothing like the photo and I ordered the deluxe. They didn’t even add a bow. It looks terrible. Will never order from here ever again
Great service and prices. Ordered both times using a Smartphone. Very simple process.
Lovely shop and lovely people!
Absolutely brilliant service and a beautiful arrangement. I placed an order from Australia and it was delivered the same day. My interaction with Rosanna was nothing short of perfection.
Beautiful flowers.
They have the greatest customer service!
Westdale Florists went above and beyond for the floral arrangements for my mom's funeral yesterday. They delivered on time with only one day notice. I ordered on Valentines Day - likely the busiest day of their year! The arrangements were stunning and no corners were cut to get them delivered on time.
I placed a next day delivery order. Westdale was great at communicating when the delivery was made and I was provided with a notification. The flowers looked exactly like the photos on Westdale's website and were fresh and beautiful. It was a seamless experience. I highly recommend Westdale Florists!
Frist time using Westdale Florist but it won't be my last. Ordered flowers for my daughters BD and they went above and beyond to ensure they were delivered directly to her and what a beautiful arrangement ! Thank you again. Lisa D
VERY PROFESSIONAL, A+++++
The delivery was on time and for the appropriate day. However, the flowers weren't fresh, they looked wilted, and like they had been sitting out for more than a day. This was also from their quote on quote premium selection. I'm dissatisfied.
I walked into the shop wanting to talk to get a feel for the place and talk to someone about potentially getting flowers for my wedding bouquets, and the worker was extremely rude to me. He refused to answer any questions and told me that I should go home and "do my homework" before coming in to see them, and that I would have to pay $100 for a consultation. He didn't even ask me enough questions to know if I'd "done my homework" ... but he definitely lost a customer!
Often when I read an overwhelmingly positive review onine I tend consider if the person is somehow related or connected to the business. We first would like to put a disclaimer that neither I nor my Husband had any connection to Westdale Florist….We shopped around, and for us Westdale Florist was by far the best choice. We cannot say enough great things about Westdale Florist. Rosanna was always friendly, courteous and helpful from the first appointment. They did flowers for our wedding and we were thrilled with the result. The bouquets were gorgeous, full, and exactly what I had envisioned. Westdale florist has the best prices and customer service of any florist in Hamilton. 11 out of 10!
Rosanna was so kind and easy to work with. With COVID completely changing our wedding plans, I initially planned to not have any flowers but decided last minute to order a flower crown. I sent a few pictures of what I had in mind and they put together exactly what I was hoping for. Hoping to go to WF again when we (hopefully) get to celebrate again next year! [Photo by Mieke Aasman Photography]
Lovely flowers, very nice customer service. A+ Thank you Rosanna. :)
Amazing experience. Great presentation and flowers, and can’t even praise them enough for the great delivery service they have. Both times I ordered from them they delivered the flowers without any hiccups, which helped me make my girlfriend super happy, which is always a plus :)
We ordered some flowers to be delivered to our daughter-in-law, on the occasion of her birthday, using the secure online service. The flowers were delivered efficiently and on time, and our daughter-in-law was thrilled to receive such a beautiful display. Thank you, Westdale, for exceeding our expectations and we will have no hesitation in ordering from you again in the future.
Great experience! I ordered an orchid, balloon and card to be delivered much less than 24 hours in advance, but it was perfect. The orchid was gorgeous and the card was beautiful I'm told. I selected a card to be printed with a personal message and it was very professional and well-made. Some places that's an afterthought and a generic gift tag can be a real downer - not here! My delivery was swift and easy with no issues. Even the balloon arrived in terrific condition! You made me look like a real hero. Thank you!
Placed an order to be delivered on Valentines day 3 days before. It was not delivered. No communication.
Went here about a week ago to get flowers for my sister and newly born nephew. The ladies were extremely nice and put together such a beautiful arrangement on the spot. My sister said they were the most beautiful flowers she received. Thanks so much
Absolutely beautiful!
Every year I buy an arrangement for my mother on her birthday from Westdale Florists. They always impress her and apparently they last a long time. This is pretty high praise from the former president of the Ontario Garden Club. Keep doing what your doing!
Very disappointed with the flowers I had ordered. I placed an online order to go to my sick mom out of town. The flowers she received looked nothing like the picture. Makes me wish I had gone with someone else.
The website was easy to use, the staff was wonderful in putting together what I wanted, and my friend loved the arrangement. Thank you!
Best florist in Hamilton hands down.
Thank you for all the beautiful arrangements I have ordered from your store. I will always use Westdale Florist.
**Update** The owner was understanding and very apologetic of my disappointment of the original order and ended up sending my mother-in-law a new arrangement the next day that was much better. ******* We ordered a Florist’s Choice bouquet to be delivered to my mother-in-law for her birthday since we could not celebrate with her in person due to the lockdown. I was not impressed with the arrangement or quality of the flowers. She sent us a photo just 2 days after receiving it and the flowers and they were already wilting and the size of the arrangement for what we paid was not worth it. I will no longer be ordering anymore flowers from here.
I’ve used Westdale Florists for a few events and they have not disappointed. Their service, staff and quality is superb. They’re an absolute pleasure to deal with! Will absolutely use again and would recommend! P.S. their same day delivery (is same day!!!!)
Your beautiful flowers put a smile on my clients face. Thank you for the great service.
Wonderful Service :) Thank You!
You may not necessarily get what you pay for. I have voiced my concerns about the arrangement that was delivered to my dear friend and it has fallen on deaf ears. Apparently Westdale Florists don't care enough to respond to my feedback. I won't be using them again!
Fast and easy service. They're all very friendly. I went in to buy a Peace Lily and couldn't be happier with it.
Very friendly and accommodating
Westdale Florists is always my first choice when sending flowers to my loved ones! They always do a beautiful job with the arrangements and delivery is free and delivered with care the same day.
A beautiful bouquet delivered perfectly. I will buy from Westdale Florists again.
Good job!!!! Ordering was very easy... and the recipient was very happy with the flower arrangement she received form you... I will definitely order again!
Place an order online. After I filled out everything in my order I receive an E-mail indicating they do not deliver to the delivery address entered via the web page. They need to update their web interface to avoid wasting time. Beware!
Premium arrangements, a cut above for sure!
Loved our wedding flowers!
Beautiful flowers delivered on time at a very fair price
I am out of town for schooling and my best friend just landed a job after recently graduating. It’s hard to send your congratulations being far away so I decided to try floral delivery for the first time- was very impressed! Their same day delivery did not disappoint! She received the arrangement not even five hours after I had placed the order. The process was easy and they delivered it with care. Will definitely be using their services again in the future. Thank you!!
Stunning, high quality arrangements and vases. And on time delivery. Would definitely order again.
I live in Vancouver and I used the services of Westdale Florist to order an arrangement for a funeral taking place in Hamilton. It came highly recommended by a family member who resides in the vicinity. Their website and online order form are very user friendly and their customer service is excellent. The Delivery Fee scale is very fair and it was a bonus to not be charged for delivery. I will definitely use their services again and I highly recommend this florist.
Nicest people who you will ever meet. Go above and beyond to make all your needs happen. Such beautiful arrangements every time.
Amazing arrangement at an affordable price! Excellent devlivery service as well. Will definitely come back.
I've gone in here several times. I went in there and a lady approached me and I said I was browsing and wanted to pick out a small bouquet. She only asked me my budget and then started grabbing flowers. Didn't ask who it was for, or what it was for. Then quickly she said oh so I'll grab greenery and then we're good to go. And I said no, as the bouquet was pink and the flowers were for a man. She quickly swapped them out, and rang me up. Perhaps I was not stern enough, but I left upset because I personally wanted to pick out the flowers for it. I am not a fan of what she picked out. Perhaps they should ask customers what they would like instead of just trying to get it done as quick as possible.
I've never been dissatisfied with the quality of service from Westdale Florists. They are my go to place anytime I want to send flowers in Hamilton. The time between placing an order and delivery is quick, and the arrangements are fresh and beautiful everytime!
There was a mix up with my order and I posted an uncomplementary review this morning. Since then I have spoken to the owner and she was so incredibly helpful. I am really appreciative of the response and will not hesitate to order from Westdale Florist again. Next time I'll phone instead of ordering on line though!! ????
Happy to support a local business, beautiful flowers, and the lady who did the delivery was a delight.
Beautiful, fresh flowers in stylish arrangements. I've purchased flowers for delivery twice from westdale, both times I've been very happy with the product. I chose "florist daily deal" both times, where the florist chooses the arrangement. Both times they were beautiful. I've bought a lot of flowers over the years, and this is a high quality product. Tough to do in Canadian winters. The delivery also followed my instructions, which I appreciated. Top notch, will use again.
Good service and arrangements
Really lovely shop with great customer service. Rosanna is very kind.
Great, friendly service! Very nice combination of flowers and great taste! Money well-spent! I basically walked in there today like a “typical guy”, lost, with only an idea of the purpose of my flowers and nothing else. A lovely lady put together a beautiful arrangement in a vase and I was done in less than 15 minutes. The flowers were for a professional reason and I feel that higher level was certainly achieved. Thank you! Oh! I didn’t have change for the parking meter outside, so they also paid for that before starting work on my flowers. Sure, it was 50 cents, but the gesture... Why can’t everything be so amazing?!?
Always amazing flowers and arrangements!from Rosanna and staff. My wife is always excited to receive the flowers.
Great flowers and great service ! Always on time and accurate !!
My son ordered an arrangement for a birthday gift and was initially so disappointed that he didn't want to give them to the recipient (he picked something from the website instead of calling directly). I called and spoke to Rosanna and she said bring them back and she would make it right. She did a fabulous job and he is so pleased with the arrangement now....thank you!!
Westdale Florist delivers another beautiful floral arrangement. We use them for all our floral needs and have never been disappointed.
Reasonable price, free delivery , on time. Nice arrangement. Good service.
VERY PLEASED WITH THE SERVICE WESTDALE FLORISTS HAVE GIVEN, I HAVE ORDERED TWICE NOW FOR DELIVERY, ALMOST A YEAR APART, THE SECOND TIME I ORDERED THEY STILL HAVE MY INFO SO IT WAS MUCH EASIER TO PROCESS AND NO COMPLICATIONS WITH THE DELIVERY.
The flowers I received yesterday from Westdale Florists just continue to have their WOW factor. LOVE them, LOVE them, LOVE them
A great experience. Very easy to go through and find what I wanted. Thank you.
I’ve been ordering from Westdale florists for a while now, wether your in hot water with the Mrs or you remembered and planned for your anniversary (sometimes not always the case) none the less they will deliver top quality flowers in a timely fashion- they are knowledgeable and friendly when you call and try to explain what the flower looks like (because you forgot the name of your mrs. favourite flower) Over at westdale florists they know what they are doing and they make it look easy
Made a beautiful women happy
Vibrant colours, great value, very professional. Super pleased.
Wonderful all-round customer experience while maintaining professionalism and attending to individual needs. Would recommend Westdale Florists to everyone.
I have used Westdale a few times to send flowers to my girlfriend in Hamilton. She always loves their flowers and I trust them 100%. Do not hesitate to use them.
Flowers were beautiful and delivered in one day. Great service , great price
Very prompt delivery and good quality of flowers. The arrangement was exactly as the one I chose and shown on the website. My daughter in law sent me a picture when they arrived and they looked absolutely gorgeous! She loved them! Unfortunately, the balloon was, somehow, lost ,and didn't come with the flower. The refund for the cost of it, was very prompt . I would recommend this florist for all your needs.
I called to place and order for a very special friend who was having a hard day. The girl I spoke to helped so much!!!! I was too late for delivery but they went well above and beyond and had it delivered for me. My friend told me it was the nicest flowers she had ever received. If I ever need flowers again they will definitely be my first call.
Don't buy anything from here. Ordered flowers and box of chocolates for my mother's birthday to be delivered to her work yesterday. Paid dollars for a bouquet that cost 25 bucks at the most in a local supermarket and a box of chocolates that cost 10 bucks at the most. Everything looked and arrived fine but this is not the product that was expected. Shame on you.
Great flower arrangement and on time delivery. I loved that the company notified me when the flowers were delivered.
Arrangement was beautiful, the delivery was quick and seamless and prices were great. Very satisfied!
I was appreciative that Westdale Florists delivered the bouquet on time and during inclement weather. The bouquet itself was less impressive than the picture on the website. I paid for a premium bouquet with daisies and roses and there were many fewer roses than pictured in the regular priced bouquet. I expected much more for a premium cost.
Excellent company, placed the order no problems was processed through and email confirming back no issues with the order. Delivery was timely and flowers were beautifully arranged - Thank you :D
This was my first time ordering from here and I ordered an arrangement for my grandmother for Mother’s Day and she loved them! It’s been 6 days and the arrangement still looks fresh and beautiful! Would definitely order from here again.
This is the worst experience I had with any florist. Ordered something from the picture on their website, upgraded to premium. Delivered something like a poorly arranged bunch of flowers with very poorly done birthday card ( which of course was extra money!!) Leaves were covered with mud. Tried to contact the shop immediately, no response till now.
I am very impressed with Westdale Florists' arrangements and service. The flowers I ordered arrived fresh and as beautiful as the picture on the website. And if that's not enough, they offer free same-day delivery.
I was looking for a local florist to deliver to St. Joseph Healthcare in Hamilton After I submitted the order online, I realized I ordered the wrong flower arrangement. I sent an email and asked if Westdale Florist could change the flower arrangement. Rosanna promptly reply the next day with “no problem” The arrangement was delivered on requested date, beautiful and as pictured on the website. Very happy with the service from Westdale Florist. Highly recommended! Thank you Rosanna!!
I was a little leery of not being able to speak to a live body and ordering strictly online. However, this is the first time that I have honestly been thrilled with the flowers that were sent, felt I got my moneys worth.
I ordered here for mothers day. I accidently ordered pickup and when i called them the allowed me to switch it to delivery no problem. The flowers were very beautiful. The reason for the 3 stars is that they didnt give any of those flower food packages which every other flower store i have ever been to gives out. In addition i ordered a $60 arrangement and was kinda ripped off. The vase was supposed to come with rocks and curly willow in the vase as well as the flowers and they did not include those. This is advertised in both the description and the picture. You can see in the pics all the gave was the flowers so thats lame
Always have a great experience here, great atmosphere, friendly workers, and prices can't be beat.
I have been to Westdale florist a few times now and always enjoy stopping by. The staff are very friendly and knowledgeable. They make such beautiful bouquet and center pieces. I will continue going to Westdale florist and strongly recommend it to others.
I wanted colourful flowers for a friend whose mother had passed away so I ordered online and then called to confirm my order. The florist was very kind and accommodating. The resulting bouquet is exactly what I hoped for and it was delivered the same day. I can't thank them enough!
Wow! needed some flowers for my girlfriend. I can believe my GF's reaction. I mean what do i know about flowers?! And the customer service is "A" grade. I love it when things get done proper!!!
Easy web navigation. Flowers were delivered quickly. There was an added service charge of 9.95 at the checkout which you could remove by clicking the little info icon, but still a bit sneaky! Love that it's a local business.
Easy. Beautiful and fast
Horrible customer service and flowers were delivered a day late. Not worth the $100! Go to Jean’s flower shop or somewhere else. They called me because I had the wrong address (my fault sure, but it was corrected) and the lady I spoke to was nothing short of rude but told me the flowers would still get there that day. Not to mention they wouldn’t call me back after the fact when I was trying to track down my order. I had to go through my bank to cancel the transaction since they wouldn’t return my call. Overall awful experience. Not to mention they have the audacity to ask for extra money during checkout. Definitely deserves to go out of business
Very impressed with Westdale Florists! Beautiful flowers, tons of choice for arrangements and the customer service is fantastic! They are so friendly and helpful. This place is definitely my new go-to flower shop!
Beautiful arrangement with a variety of flowers and greenery in a very unique container what a wonderful gift to have given to me. Arrangement lasted for weeks huge benefit with only needing to remove a couple of flowers with not changing it from being a lovely arrangment.
I went with the florists pick of the day, & was very impressed by the beautiful, vibrant arrangement that was delivered. Highly recommend!
Amazing service, the owner makes you feel like you're one of her friends! I felt so helped when I went there and walked out very happy!
Very beautiful flowers.great staff.great owner!!!
We have been using this florist for a number of years. We live out of town. We call, provide a price point and type of arrangement, and they do the rest. The flowers have always been delivered on time and of a great quality. The staff are always friendly, courteous and polite. Our go to florist! Nancy and Walter
Fantastic customer service and beautiful flowers. Highly recommend!
Westdale Florists is absolutely amazing! Such great staff and beautiful flower arrangements! Top notch service..... I work in Westdale and super glad to have such an amazing shop so close by! The owner is absolutely so generous and kind. =) thank you Melissa
Westdale Florists' delivery service dropped off a sympathy arrangement to the wrong address. The unintended recipient only delivered the arrangement to the intended two days later by which time some of the flowers were already fading. I emailed WF about the error and after a bit of a delay they replied and followed up with an offer to resend a fresh arrangement. It was an unfortunate mistake, but they made every effort to make up for it.
The order arrived at the prefect time, looking beautiful. I ordered the succulent stone garden, and the substitutions were lovely - I liked it even more than the photo on the site! The delivery was free for the local area, and the pricing very reasonable. The wrapping was cute and the message card nicely but privately displayed. The staff were friendly and professional, helping me when I had to make a last-minute change to delivery instructions and even waiting outside to make sure my friend received her beautiful gift. I fully recommend Westdale Florist to anyone who wants a speedy, thoughtful, and gorgeous gift delivered to someone in the Hamilton area, even on a student's budget.
I too had horrible seeing for Mother’s Day flowers. I was guaranteed to have them by 11 am instead they arrived at 3:30 pm when my mother had left already. Flowers died a few days later. Very disappointed as I was excited to order from here after reading from the good reviews I had read.
Loved the beautiful florist choice bouquets I ordered for mother's Day. Flowers were fresh (lilies are still opening). Arrangements with lovely colours and textures.
Best florists in town! They not only have exceptional customer service but their floral arrangements are breathtaking and always so fresh.
This is my first time ordering from you and my Friend said the flowers were stunningl Thank you so much for Making her day and Mine,,,,
On time, flowers arranged as per web picture, and my note was transcribed exactly as entered online. However, I expected the arrangement to be larger for that price. It would be extremely beneficial if you updated your website to show the sizes for each option in relation to some background. I was embarrassed by the size of my selection.
Back in May of 2020, my sister and I ordered flowers from Westdale Florists for our Mom's birthday. When our Mom called to thank us, I could hear in her voice that she was "blown away" by the flowers! An artist from the Shalom Villages saw the arrangement and was so taken with the beauty of the lilies that it inspired her to paint the lily. I recall speaking to a lady by the name of Roseanne, from Westdale Florist's. Well, how do you like that! She was named after a flower! And she was sweet and lovely as can be!!! We ordered Christmas flowers for Mom this year! And I can tell all who read this that they will be very happy with their floral purchase....reasonable prices and wonderful service! From 2 sisters on Florida!
Just received the Mrs. arrangement for our anniversary, and she couldn't be happier! They were lovely. Recommend for any occasion. Thank you!
This is a flower shop you’ll want to visit. It will bring you pure joy. Excellent customer service. The arrangements are absolutely beautiful. The atmosphere is so friendly and it keeps me coming back. Thank you Westdale Florists ????
Excellent service - ordered online directly with Westdale Florists through the local florist network and a beautiful arrangement was delivered within hours. My recipient was so happy. It was very convenient to order online and I was happy to use a local network rather than a 1-800 option.
The flower arrangement for my wife’s birthday was amazing good job Rosanna and staff will definitely be ordering from them again
Flowers were pocked and wilted and far smaller than expected. Same as the other 1 star reviews - You may as well get from a grocery store if you can't be reliably depended upon for quality.
Thank you ????
It was my first time placing an online flower delivery, and Westdale did not disappoint! I wanted to surprise my friend in Hamilton with some flowers, so I placed an order online around noon and they delivered it same day at about 5pm. Flowers got delivered with no problems, and beautifully packaged. Would highly recommend their services if you're looking for bouquet delivery for someone in the Hamilton area!
Very pleased with the service, attention to detail was 5 star. Thank you.
The flowers were amazing and true to image on website. My mom loved them. The lady whose name I unfortunately forgot, a staff member, was so king and helpful over the phone. I 100% recommend. Thank you and stay safe.
Westdale Florists is my go to for work and personal floral needs. Rosanna the owner and her staff are amazing and do great work. Provide them a price point, idea of what you want and they do the rest. I have never been disappointed with the results.
First class florist! Carefully designed floral arrangement. All flowers were fresh and wonderful. I will visit again!
Roseanne is a pleasure to deal with. Had a minor mix up in my order and she went above and beyond to resurrect the hiccup. Grade A customer service. Have been ordering my flowers from here for a while now and my wife always loves them. Happy wife=happy life.
Between the website, the online ordering system, and voice mail, my order was received and delivered exactly as I hoped for. A true "contactless" delivery in these COVID times. Thank you Westdale Florists! I've never been disappointed. The flowers were gratefully received and enjoyed.
Lovely bouquet selection and fair pricing! I placed my order the night before I needed it delivered, online and while the shop was closed. My order was delivered by 11am the next day. Very impressed with the speed and excellence of service! Thank you Westdale Florists!
Not worth the money. I paid for a "deluxe" size of flowers and i got a tiny little vase with flowers... this was supposed to be for valentines day, what a joke. I could of bought a better amount of flowers and prettier at walmart for a quarter of the price. This was their homepage recommended valentines day flowers, and it was tiny and bland. Never again.
Simple to order online. I was a little apprehensive to do this online, but it was late at night. I was ordering from the United States. They were delivered the next day and we’re beautiful! My Aunt loved them! I saw a photo of the flowers and was so pleased. I will definitely use Westdale Florists in the future!
Beautiful arrangements of flowers and super friendly staff! Payment and delivery was very easy and fast, Thank you!
Excellent service during snowstorm!. Very beautiful floral arrangement. Will order again. Highly recommended. Good quality card enclosed-nice touch! A++++++++
Amazing flowers... my husband was in shock when he saw the flowers.
Rosanna stopped by my work today, she’s a regular client of ours. She’s honestly the most kind hearted, beautiful, genuine person. She gifted me the most beautiful arrangement I’ve EVER seen... it by far wasn’t necessary, but so loved and appreciated. Thank you again Rosanna!
Beautiful, fresh flowers, and an easy no-contact pick up. Thanks, Westdale Florists! Definitely a bright spot to have these flowers in the house at the moment.
They had the best prices, and when they didn’t have the one I ordered in stock, they replaced it with one that was way nicer. Also free same day delivery before a certain time is awesome.
Very lovely service and great prices.
I ordered an arrangement from the selection online, a succulent assortment for my mother's birthday. The delivery was on time and "beautiful" according to my Mom. I will definitely order from Westdale Florists again. Linda
I ordered on behalf of my Mom and the Christmas floral arrangement sent to her friend was so beautiful. Thank you!
Great communication and great customer service. Would highly recommend.
If I could give one star, I would. Attached is what I ordered, vs what was delivered. They left out a whole bunch of flowers and the colour wasn’t nearly as close to as shown in the picture. I contacted Westdale florists about this on SEVERAL occasions and they did not reply back to my emails. Luckily, my friend showed gratitude anyways but if she knew what the flowers actually looked like, she’d laugh. Worst flower shop in all of history.
No hassle ordering. Arrangement was beyond my expectations for the price!
If your looking for a florist look no further. Westdale Florists (Rosanna) does an amazing job. She is so easy to work with and her pricing is very reasonable. Highly recommend !!
Nice people, quick service, beautiful flowers.
Second Christmas that I have sent one of your arrangements...the recipient is always thrilled with your flowers!
This was my best online shopping experience in ages...simple and straightforward. and free delivery to boot! ... at this time of year when everyone (like me) is desperate? Incredible!! I will be back!
The website was extremely easy to use, with lots of variety to choose from. Plus - the beautiful basket I chose was wonderful.
I needed flowers but wasn't sure what to send, so I called. The lady there was really helpful and the flowers sent out were awesome! This is the kind of place I like: they make things easy and they know what they're doing.
Our order was delivered to the Hospital, however, our Aunt had been discharged. Westdale made sure that a fresh order was delivered to the home of our Aunt the next day. Westdale Florists really go the extra mile to make sure their deliveries brighten people's day!
I ordered a last minute flower bouquet this morning around 10am, and I needed it to be delivered at some point later today and they did not disappoint! My flower arrangement was delivered around 2:30pm later today! Great service and beautiful products.
I absolutely love the arrangements that are made here. Every bouquet and arrangement I buy I am never disappointed! Crafted carefully and beautiully and worth every penny. Whenever a friend is in need of flowers to gift, WF are the first I reccomend. They are my go to for my floral needs. I plan on contacting them for my flower arrangements for when I get married as well. Their delivery I find is always in good time. Full five stars!
Paid for their most expensive arrangement option and had it sent to a family member. The flowers delivered were no where close to the amount paid. Have tried to contact them multiple times via email and voicemails, they haven’t responded back. Really unfortunate.
Beautiful arrangements
Beautiful flowers, easy to order, and easy to change order!!
Great place ! During this time of uncertainty I wasn’t sure what kind of flowers they would have BUT the flowers were exactly what we’re shown on their website!!! Great job????????????????????❤️
I can always rely on Westdale Florist to create beautiful fresh arrangements. Thank you
Great service and beautiful flowers
Beautiful bouquet, quick delivery, my new florist in Hamilton. :)
I had a slightly strange request for my wedding flowers being white calla lillys with navy dyed centres and Rosanna delivered big time. I couldn’t be happier!