We have all the feddbacks of real people who consume the products of Bloomex Halifax Flowers & Gift Baskets (Florist) around Halifax territory (Canada).
Currently the firm gets a score of 4.1 out of 5 and the score has been calculated on 127 reviews.
You may have noticed that the average score it has is quite high, and it's based on a very large number of reviews, so we may think that the assessment is quite reliable. If many people have bothered to rate when they are pleased with the business, is that it works.
As you know, we do not usually bother to give feddbacks when they are correct and we usually do it only if we have had a problem or incidence...
This Florist is classified in the category of Florist.
Do not use this service. Flowers were ordered for my sister's birthday. Paid extra to have the delivery brought in Wednesday morning, as she was moving out of that area later in the day. They failed to send this information through, so the delivery did not make it on time, and then they refused to refund us for something caused by THEM. If you want to lose your money due to poor management and awful customer service, feel free to order from Bloomex. EDIT: Customer Service is absolutely horrible! They left a cookie cutter reply, and attempted to blame the pandemic which WASN'T A THING WHEN THE ORDER WAS PUT IN.
I am so very pleased with the bouquets I ordered from Bloomex. They arrived on time and were packed so well - each and every flower was protected and carefully packaged for shipment. And the best thing is that my family member just called to say the flowers are still going strong and I haven't seen flowers last this long before (they received them eight days ago). The bouquets I sent were gorgeous too!
I use Bloomex for my business and the corporate program is fantastic!! I love Bloomex's selection, quality, and promptness of delivery. My clients always report back that the flowers are gorgeous too.
Zero if I could. Ordered and paid for early delivery, next day I am informed they cannot deliver and refused a refund, offered store credit.
Fantastic service during an exceptional time. They haven't failed me yet!
I'd post a picture of the flowers i spent $100 on for my mom on mothers day but they didn't even show up.. Disgusted. Nice reply it's not an opinion it's how things happened. This company is a sham.
I shopped with Bloomex for Jean's present for Christmas present. They contacted me and advised they didn't have a partner in my area. So they arranged for it to be shipped to my door and got it in todays. Great Customer service.
We have used Bloomex for 5+ years and are so impressed with the quality of service. Never had any issues with our orders and ordering online is easy!
Best price, friendly service and helpful assistance is the reason why I have been ordering from Bloomex for several years now. Be happy to recommend.
Do not order from. Worst customer service experience ever.
I’ve been a loyal customer of Bloomex and every time I’m making a purchase, is always beyond my expectation. Definitely, I’m a satisfied customer and will recommend this flower shop to my friends and to other people looking for the best florist. Thanks and all the best!
Easy website to navigate. Lots of selection. Was able to make a choice and have it set up for delivery in under 5 minutes.
I ordered a small bouquet of roses for my mom for mother's day. The bouquet that was delivered was not good....I immediately emailed customer service and within hours they had credited my account so that I could order a replacement. They were so kind and responsive that I ended up ordering an even larger bouquet and spending an additional $50. The replacement bouquet was STUNNING. Absolutely the most beautiful roses I've ever seen, and they were delivered within two days. I will continue to place orders with Bloomex every time I need flowers. I could not be happier with them!
Always the most beautiful flower arrangements and great prices!
What a great company! I turned to them when an online order from another company did not pan out. I have been using Bloomex.ca for several years now, and they always deliver (no pun intended) above and beyond! Bouquets are fresh and more beautiful than the pictures online, and they last a long time!
Great to know that this is all over the BC ^^
I'm always using the mobile to order flowers for any occasion, and is very happy with the great and seamless service. Easy to use the website and follow the steps and very accurate in their deliveries.
I never write reviews but I'm so disappointed about my order from Bloomex. I ordered two deluxe rose arrangements to be delivered the day before Mother's Day (to ensure that they would arrive in time). Not only did they deliver the order over 48 hours late, the flowers were also wilted, and I'm missing one of the bouquets completely! they only sent 1/2 flowers and the one I sent isn't event the right one?? My order was $104.50 and everything was completely wrong!!! I hope I get my refund. Save yourself the trouble and order your flowers from elsewhere. Bloomex is a scam.
I have been using Bloomex for my corporate and personal condolences and celebrations for the past 4 years and have been impressed with the responses every time. I generally use the gift box option that allows me to send a more personal touch to a delivery, but the flowers are always good value for the product as well. If you plan on using the service more than once a month, I would recommend paying for the platinum membership that allows you to have unlimited shipping for a year.
100% poor customer service beyond the sweet reps who are just there for a paycheck and know it's a garbage service. I ordered a fruit basket for the day of a wake, to be delivered in another province. I paid EXTRA for next day delivery (ordered Thursday evening). Friday, they email and say they can not deliver that day, but will deliver Tuesday instead with an "upgrade". I went on live chat, gave my information and "Jon" said sorry, your order can't be refunded at this stage." ..and never came back! After 20 minutes, I called the 1-888 number. I said I wanted my order cancelled because Friday was the delivery day for a reason(wake). Tuesday would just appear delayed and not tactful. They tried to upgrade me to keep the order. I said no way. So the rep told me it had to go to management to be approved for a refund and they would contact me Saturday morning about 9am. By Sunday afternoon, I called again and this rep told me that no management was even in on weekends and they will respond to me tomorrow. If nothing is done, I will challenge with my CC company and file a report with BBB. Just a very big runaround. Absolutely horrible service.
Lovy selections, great prices and well designed interface! Nathalie V
I am always happy with my Bloomex experience. My flowers have almost always been fresh and beautiful, and the few times that I haven't been happy, I have written to customer service and had my money promptly refunded. Bloomex is the only place I ever order flowers from. Great flowers, great service and prices are always competitive.
Always offer great gift options, both flowers and treats, with a good selection for every budget. Quick to respond to queries and a good loyalty program as well. I use Bloomex multiple times a year from overseas and am always pleased with the results!
Bloomed is our favourite florist! We depend on Bloomex because the flower arrangements are always lovely, the service is great, delivery is prompt!
Great service.
Wonderful and very convenient to be able to ship throughout Canada and the U.S.
It was a wonderful experience that we had for our order from Bloomex and really appreciated your fast and quick service !! Thank you ☺️
Bloomex offers some very good deals on flower delivery. Unfortunately the quality of the flowers sent is hit and miss. Some times they are fantastic, other times they are average and then when you least expect it they are terrible. But it's the only affordable option for flower delivery, so you roll the dice and take your chances.
Easy to use website allowed me to order online and select from a wide variety of flowers, food arrangements, stuffies, and much more. The package was delivered right on time and really made her weekend! Nice presentation too, I might add.
I would definitely order flowers through Bloomex again.
Sent same day birthday flowers to a friend. By far the simplest and most cost effective way to go! Beautiful flowers and selection would recommend!
Great experience! Wanted to send flowers to my friend for her birthday and had someone recommend Bloomex to me. It was easy to order, the price was very reasonable, the flowers were delivered quickly and they were so beautiful! I also ordered a balloon which they had run out of, so they added extra flowers instead which I was happy with. Will remember them next time I want to send flowers.
In all my life of dealing with business and being a business owner my self i have never came across a company who has treated me so badly before. I ordered flowers for a important occasion every thing was fine i even was charged extra for delivery on the day i requested. Every thing was fine until the day they were supposed to arrive not a call not a email that they couldn't make the delivery until after lunch about 3 hours after they were supposed to arrive telling me they over booked customers . Then to make matters worse they tried to set a date for a week later like how will they help at a funeral a week late lol. So then i try to call and cancel only to find they have their phone shut off and only taking messages their online site wouldn't let me cancel it saying the last name i was entering wasnt correct even though i was copying it from their own receit lol. Finally they get call back on the phone and tell me its not their problem if i wanted my flowers i should have called some one else still wasn't even given a apology or anything. If u want to ruin a special occasion you can count on these guys to do that for you they care about their customer service so much every reponse to a review on here says the same thing they cant even be bothered to properly answer any one please dont support these low lifes
I am really impressed with delivery. My partner reports that the flowers were beautiful and are still looking wonderful today, almost a week later. We will not hesitate to use these services again.
The picture is what I ordered and the sad poorly wrapped bouquet of pitiful flowers are what was delivered. The worst part of it was this was a token to comfort a friends loss of a loved one and they chose to send a sparse amount of dead flowers. My note was also not included. Save yourself the disappoint and embarrassment...use another company. I surely will be moving in the future.
The website is great, very user friendly. Their live chat customer service needs some training, they did not listen to anything I said. The issue resolved itself thankfully and I was able to go ahead with the order :)
A quick a easy way to check some last minute gift. I always get happy response from the receivers!
This service is great! It's quick and easy. They had a 50% off deal going on and I was also able to find a 15% discount online to make it sweeter. Even during the holidays, I was able to schedule a very quick delivery.
I had an issue with a groupon code and I was helped right away. They made it so easy to redeem something that was my fault. Thanks so much. I signed up for the membership because of the attention I received. Thanks so much
Affordable pricing and amazing service! The website is so easy to navigate and the prices were by far the most reasonable compared to all other flower delivery services.
Always an efficient and easy to use service with reliable results! Packages come delivered on time and in tact.
Terrible customer service, sent flowers a day late, and they weren't even the same flowers we ordered.. or even the right size, and they were dead.. they don't answer emails or phone calls, and then only refunded us $4.99 out of the $100 we spent. Absolutely awful business. Don't buy anything from them !
Great delivery service! The flowers were well priced and arrived promptly and beautifully at my sister’s door. So pleased, I will never order from another floral delivery company, Bloomex is best!
Those guys are the best, I ordered a hamper to be delivered at specific time which make them took all the details and placed the order for me through online chat.
I use this service all the time and I am always happy with the speed delivery and selection that is delivered. Recommend
Had a great experience with these guys! Very fair prices and same day delivery!!
The bouquet cost $53. The flowers were NOT what was shown in the description and they were old and wilting. The company support is AWFUL and I certainly discourage anyone from using them. Terrible customer suppirt
My order was supposed to go to my mother for her 86 birthday, I ordered very early so there wouldn’t be any problems with a delay. It arrived two days after her birthday. Bloomex promised to send out another arrangement to anyone I want for free; it should be delivered by Nov.14 (which is not here yet) plus they took $10 off my original order. I think that was more then enough compensation.
I highly recommend Bloomex to all my friends. During COVID I have sent MANY bouquets of flowers to friends to raise people's spirits. They are always so impressed with how beautiful the variety of flowers is. My only complaint is pretty selfish...I wish they had a better loyalty program! LOL
Great customer service! Terrific selection and awesome prices. I preordered a bouquet and box of chocolates to be delivered later on this month, so hopefully delivery goes as planned. I am confident it will. I wouldn't hesitate to order flowers here again.
Ordered online- great prices- seamless transaction!
Very good experience ordering with this company, website is very easy to do and very fast responses from the online help team for any questions that I had, I would definitely recommend them!
Very fast delivery, flowers were wrapped very nicely without damage. Girlfriend really appreciated the variety of flowers. Thank you for making her happy in our anniversary. A+ Bloomex.
The web page was easy-to-use and the prices were reasonable.
This is an amazing flower delivery service. The flowers arrive in such perfect condition and look amazing. I would continue to subscribe to this company if it wasn't for current financial situation. I would recommend this company to everyone and would also suggest you treat yourself to a home delivery. I treated myself a few times and then gave them to a friend to enjoy. I will definitely use this company in the future, thank you Bloomex.
Nice site but would be nice to not have to re-enter everything every time you return to the checkout page. First time ordering, hope my friend likes her gift.
I've received a couple of orders from Bloomex and I've been delighted both times. The roses have arrived in bud/just blooming state and have lasted over a week each time. The quality of the roses has been very high and delivery tracking information has been excellent.
I use Bloomex several times a year to order flowers. Always a good experience. Nice product arrives on time.
This was a simple process.
The delivery was when promised, and the flowers lasted almost two weeks. I will definitely be ordering from Bloomex again.
Easy ordering process with discount coupons/offers available. Quick delivery and wonderful quality
Easy to order online, delivery on time and the flowers are beautiful! Great option when you live in a different city. Thank you!
I’ve ordered twice now from this company & both times was highly satisfied with the product. Time frame is met, product is fresh. The last time I placed an online order, I was trying to synchronize it with the delivery of cookies from another company. The other company couldn’t get it there as soon as Bloomex was going to deliver, so I had to call and speak with someone on the phone about changing the date a few hours after the order was already placed. Customer service was amazing, friendly & competent!
Ordering online was easy, delivery man was very nice and was wearing a mask, will be ordering again!
It was easy to pick out a bouquet for delivery and the prices were good.
Great service, delivered on time.
The flowers sent are just plain gorgeous and so fresh. They are a dramatic gift and they last a long time. I’m very glad I found Bloomex.
I always order from Bloomex, I am always happy with the delivery. They are prompt and deliver when they promise. The quality is always on par or better than the pictures! I highly recommend them.
I've only had one problem with an order call customer service I'm was given the chance to make a reorder and have a credit I'm very satisfied and out of all the orders I do per year there was only one that I was not satisfied customer service was very professional courteous and I'm thank them very much
DO NOT ORDER FROM THIS WEBSITE!!!! Spent 120$ on flowers for my mothers birthday. Should have known better. All of the flowers were molding, dead, or falling apart, and limp. Was told by my mother "the nicest part of this arrangement is the box" the customer service is an absolute joke and refunds are not an option. Feel absolutely 100% cheated. Terrible terrible business. ZERO STARS!!
Beautiful flowers. Easy to order online. Delivered on time. Would order from again!
Effective delivery as planned, the flowers are best quality. Maybe the best Bloomex in Canada, with online orders, home delivery and beautiful flowers
Excellent online ordering experience and a host of floral gift options!
Bloomex has performed efficiently and i was overall very pleased with their products and services.
Great service!
DO NOT USE THIS SERVICE! Terrible, terrible service!!! I will never use this company again and will make an effort to ensure anyone I know doesn’t either! I ordered flowers for my Mother for Mother’s Day well in advance. The order shipped OVER a week ago and my Mother STILL DOES NOT HAVE HER FLOWERS! It is now nearly a week after Mother’s Day. Customer service is TERRIBLE! As another reviewer said you can never get through to a representative, they have never returned my emails or calls and the online chat was completely useless! Awful!!!
This is was the first time I ordered flowers from Bloomex, Canada, and I have nothing but good things to say! From ordering online to the delivery, everything went very smoothly. I am very happy that I ordered from them.
Easy web experience that helped us to send a special arrangement to a team member. Thank you
Awful. I discourage anyone from using this company. I understand that flowers are perishable and substitutions must sometimes be made, but the bouquet I sent my mother for Mother's Day had visibly expired flowers. I immediately sent photos to the company and was given a run-around about details and then told I had waited too long to contact them. 12 hours when I'm 4000 km away is too long?! Horrific customer service. I will never use this company again and suggest you don't either. I wish there was a zero star option.
very happy with the service a speedy delivery
Absolutely gorgeous bouquet- the perfect holiday/winter mix for any location. I especially loved the succulents mixed through with pine as this pulled together the southwest & tradition Christmas decor. Flowers had not bloomed until 2/3 days of being in water. At first I was nervous they had died during transit; however, they just needed to hydrate and lasted nearly a month!
I ordered the Deluxe Super Snapdragons, plus a heart-shaped balloon, to be delivered to my mother on Mother's Day. I paid extra to have the flowers and balloon delivered on Mothers Day Sunday. However, the balloon was delivered on the Thursday before, all by itself. Instead of the heart-shaped balloon I ordered, a purple happy face balloon was delivered. The next day (Friday), the flowers were delivered. Not only were they the wrong flowers (an assortment of irises, daisies, stalk of fern, and some wilted purple snapdragons), but there was no card greeting included either. I contacted Bloomex and they were not helpful at all. First, they gave me "care instructions" after I mentioned the flowers arrived wilted. They said no refund is possible, but that they could re-send the proper flowers and balloon. I have e-mailed twice since then, and of course, no response, no flowers, nothing. Bloomex, I gave you the benefit of the doubt, and ample opportunity to make this right, because I realize mistakes can happen. We are after all, all human. However, your customer service is quite terrible and I'm so very disappointed that this was a complete fail. I almost never see mother as we do not live in the same province. I wanted to surprise her with a beautiful package, which completely backfired with no offer of rectification. So very unfortunate.
Bloomex NEVER disappoints!! I have sent them for thank you's, Christmas and birthdays and I always get pictures showing the beautiful arrangements! They last a long time and are a much greater value and more unique than local florists.
I was very impressed. The flowers came in perfect condition, and just in time. As a trucker I am on the road a lot and miss a lot of holidays. I ordered the flowers to arrive in the short window I was home and they came just in time! Mom was very happy with her mother's day gift.
Can I give less than 1 star? Order was late arriving. When I called customer service they were incredibly rude and condescending. I’ll never use them again.
Arrived a week late after paying for next day delivery. Also arrived dead and UPSIDE DOWN ! HA. after painful hours of back and forth with multiple incompetent customer service platforms - they refuse to refund and offered 15$ off a future order.. as if I'd ever order from them again. Terrible. Waste of time, energy and money. definately DO NOT RECOMMEND! UPDATE - THEY PROVIDE A GENERIC AUTO APPOLOGY IN RESPONSE WITH AN EMAIL ADDRESS THEY DO NOT MONITOR. THEY OFFER STORE CREDIT ONLY AND WONT REFUND. TERRIBLE TERRIBLE TERRIBLE.
I always want to send flowers, but hate the packaged, horrible bouquets most services offer. Bloomex sends fresh flowers I choose, and they do it on time, and for a reasonable cost.
Ordered Mother’s Day flowers... paid extra for delivery ON Mother’s Day.. my flowers still have not arrived at my Mother’s... and i cannot get in contact with customer service so.. never ever will I order from them again
Horrible flowers. Dead in 3 days. Spent $85 on tulips and my wife was ready to throw away the day after mother’s day!!Was contacted by Bloomex—they replaced the flowers! Second delivery was much fresher and look fantastic! Thanks for your quick response!
I love that Bloomex has same day delivery, and such a wide assortment of available options. Have sent flowers via Bloomex on several occasions up to this point and am always pleased.
Absolutely awesome service even offer last minute shipping. Love this service !
Wonderful flower delivery experience! I had to engage customer service and they were prompt and very pleasant and handling my issue. The flowers arrived exactly one promised and the recipient was quite pleased. I felt like the flowers were reasonably priced for the quality received!
I’ve ordered from Bloomex 3 times and each time the flowers were delivered on time... they were fresh and absolutely gorgeous. What you order is what you get! My mom has loved all 3 of her surprise Bloomex bouquets!
We tried to purchase a gift basket for our friends in Montreal. Bloomex.ca had the best website that enabled me to find the perfect item and complete the transaction very easily.
I've been receiving gorgeous flowers from family outside of town - each bouquet has lasted about a month! The delivery is covid-safe and mindful of the harsh winter!
BUYER BEWARE!!!!! DON'T order anything from these scams. WORST customer service ever and poor product! looks nothing like the pictures online, pick dandelions and deliver yourself you'll be better off.
This was the first time I used Bloomex and I couldn’t have been more pleased. The flowers were absolutely fresh and beautiful! Customer service was efficient and quick to respond to my questions.
This is my third experience using Bloomex and will not be my last. Flowers are truly exceptional !Thank You
I ordered the 12 long stem roses for my mother for mother's day... When she received them they had no smell at all. Within hour's of her receiving them they started wilting and turning brown... I will never order from this company again as flowers from the grocery store including the roses last alot longer and are way cheaper..... I expected more from this company and was left disappointed.
Online ordering was easy. Arrangement was absolutely beautiful and delivered promptly. Highly recommend Bloomex
I have purchased and received flowers from Bloomex for years....Every bouquet has been beautiful and perfect. I strongly recommend this supplier of beautiful flower arrangements.
Great flowers for reasonable price.
website says same day delivery but they do not deliver same day. They lead you to believe that the flowers come from a florist in the city you're delivering to but in actuality they come from a different province and are sent through the mail by purrolator or canada post. would not recommend using this company
My niece LOVED the bouquet! Bloomex is my first choice for flower delivery.
Loved the online shopping experience - Pain free!!
I use Bloomex for all my flower orders! The products are beautiful and last! They even have amazing gift baskets for any occasion!
Horrendous experience. I was told if I checked out through an email link I was sent there would be a coupon applied. Coupon not applied. I paid extra for a vase with the flowers. The flowers never came with a vase. I reached out to customer service, not once, not twice, but three times without a single reply. The flowers also came in poor condition and it's clear that they slapped a bouquet together without any real care. If I could do less than one star I would. Worst flower purchasing experience ever, hands down.
Excellent product. I have used Bloomex for several occasions and have been impressed with the quality of the product and service.
I’ve used Bloomex a couple of times, and both times they did not disappoint! Excellent timing, fast delivery & beautiful arrangement of flowers! They also have great deals and discounts!
The feed back I receive from my recipients is excellent. One time there was a problem with less then stellar flowers being sent but Bloomex immediately stepped up and replaced & with a full credit. So besides their quality flowers, they have excellent customer service. I will continue to use as they are the best value for flowers I have ever used.
Bloomex are brilliant! I love ordering flowers and gift baskets for my family from Bloomex. So easy and so quick. And they love them!
Was able to send a "Supersized" bouquet of flowers for under 30buks!
Bloomex is the Best! I was so delighted to find their website, when I was searching for flowers for my sister's birthday. I love the company's story, and their bouquets looked so lovely! I ordered my sister's favourites-- freesia. They were absolutely BEAUTIFUL! She was SO happy!! And they lasted a long time! I am a forever fan of Bloomex Company! The flowers are gorgeous, the prices are very reasonable, and you're helping support local flower farmers. It's a win-win-WIN!
I've been ordering from Bloomex for years and there has never been any issues with delivery. The website is easy to use and allows for a variety of delivery options. The flowers are not always exactly as they appear in person, but they are still very beautiful. My family and friends have all said wonderful things when they receive the flowers and it's the thought that counts. If photo accuracy is important to you, you may be slightly disappointed.
Wanted to surprise my mom with flowers delivered to her in the hospital- they arrived within hours after ordering, beautiful flowers and she loved them. Great service. Thank you!! I would use this service again :)
I have ordered flowers from Bloomex.ca to be sent to different parts of Canada and have always been very satisfied with the service. It has been especially helpful this year during the pandemic! Thanks for the fast and efficient service that brings a smile to the recipients:)
Easy to order and great prices.
I ordered three days early for Valentines day, I was told via chat a delivery would be no problem The delivery never came, when I called there was no customer services, just a message that said they were too busy and I should leave a voice mail, the chat widget on their website was totally unresponsive. They took my money no problem, actually delivering the flowers, not so much.
I have ordered from Bloomex several times - to send to family for special occasions as well as for funerals. I am always happy with the quality of the flowers and materials. I am pleased with the pricing and options to add extras like cards and teddy bears. Same day delivery is fantastic as one living a busy lifestyle I frequently need to do things "last minute". Everyone who has received from me has always told me how pleasantly surprised they too have been with the quality and proper arrangement of floral displays. I will undoubtedly be a returning customer again in the future!
Just sent my second order of the day with Bloomex. I highly recommend them.
The flowers are lovely and last for days. What you order is what you get, the pictures match the actual flowers.Bloomex is my go-to place for flowers now!
Ive used them twice this week and the arrangements are beautiful.
Their service is terrible. They were to deliver Saturday by 6:00pm. It’s Wednesday after 8:17 still no delivery. Don’t use them they are a waste of money.
Ordered online for my aunts passing as I live in another city. When I arrived and saw the arrangement, I was very pleased with it. The flowers were fresh, size was decent, and price was great! Would definitely order from there again! (I got “Peaceful White Lillies” “deluxe” size)
I love the flower quality provided by Bloomex Company. I just wish they weren’t so expensive. If they weren’t so expensive I would definitely use them more often.
I’ve received beautiful bouquets from this site. Because of this I ordered flowers to send. It was quick and easy.
Great deals - Its nice to be able to order from across the country!
Great experience. Second time using them and there hasn't been any issues. Beautiful flowers and a happy friend.
Great experience, exactly what I ordered.
I always receive beautiful flowers from Bloomex and will continue to make my monthly purchases.
The website is very "USER FRIENDLY" and deliveries are always great and on time. Wish their prices were lower but the flowers never disappoint. thank you
I have been dealing with Bloomex NS for a few years now and i have to say they are excellent and very attentive to what i need. I send flowers to relatives in Ontario and if i have a problem with my order it is fixed right away (which by the way has only been minor and caught before my delivery was sent). I have been sent pics of my orders from the recipients and they just love the quality of flowers and the beautiful arrangements that i sent and it is exactly what i wanted to send.. I would definitely recommend Bloomex to all my friends and family... I only wish someone would send a Bloomex delivery to me... !! I will continue to use Bloomex for my flower delivery needs..
Order process was user friendly. Beautiful looking products. I’ve been sent a Bloomex bouquet before and was impressed with how fresh the flowers stayed after delivery. Hoping this next order is just as nice for someone else this time!
I use Bloomex often, and the recipients always remark how fresh the flowers are when they arrive.
Brilliant service thank you
Horrible experience trying to get flowers. I ordered online and they shipped them from Quebec instead of shipping them from the local store here in Halifax. It has been 3 days since they were suppose to be delivered and they still aren't out for delivery. I have been trying to cancel the order and get my money back, I have sent multiple emails with no response, I have made several calls and no one answers the phone. Do yourselves a favour and order from a local florist.
I love to give flowers from Bloomex! They offer beautiful flowers at a reasonable price, with no shipping charge. Other places charge a crazy fee for shipping and handling. I usually plan ahead, and the Bloomex is great at reminding me about special events. If taken proper care, these flowers last several weeks, (Bloomex sends easy to follow care instructions with every bouquet. They also have great customer care reps that can handle any situation. Highly recommend to all!
Bloomex has become my 'go to' flower delivery service ad has taken over another company I use to use quite often. I find them fast realiable and they have never 'failed' me yet. Absolutely all friend and faily have complimented their flowers that I've ordered for them- Thank you Bloomex for making me look so good!
I’ve been very pleased with the beautiful fresh flowers from Bloomex that arrive each month! I appreciate the prompt notification that they have arrived so that I can get them as soon as possible into a vase of water. Quite happy with the product as well as customer service!
love picking out the arrangements and then get photos back from the recipient and they are a perfect match.....I love this easy fun way of shopping.
I've ordered birthday flowers for my friend for the last 5 years at least, always Bloomex. They're beautiful and show up on time!
Please do not spend your money here. What a poor experience. They missed the delivery window with no heads up or explanation as to why. The bouquet was less than a third of the advertised size and the flowers were falling apart and almost dead. I just counted 9 flowers total in our bouquet. The bouquet on their site shows 30+ in the vase facing the camera and assuming some on the other side of the vase in the photo it would make it more like 40 or 50 flowers. The person who sent this to me was very disappointed. Please do not spend your money here.
We love Bloomex and get monthly flowers. Last roses wilted much quicker than most. We are usually really happy because they last over a week - sometimes two. would still recommend !!
The service itself was wonderful. The flowers got to their location on time and were packaged securely. No blossoms were damaged. The bouquet itself was a bit disappointing, though. The design was very nice (a good mix of flowers), but some of the flowers only lasted about two days before they got wilted. I've had previous bouquets from here, though, that have lasted at least a week.
The website is easy to use and beautiful selections. Will definitely order again.
I would not recommend this company. I should have read reviews more before I ordred. They make you pay for delivery and spesfiy the date of delivery. My order was delivered one day late and missed my friend's birthday. I paid extra fees to add a vase and a card. The vase was never included for the delivery. I ordered multi colour roses but it wasn't really multi colours at all. Customer service chat online is computer and useless. Over the telephone, it would ask you to leave a message. No way to communicate properly. Don't go with this company!
So far the people I send flowers to are pleased. As it is unusually important to me that these particular recipients receive attractive, fresh flowers, I’m pleased. Also I thought subscription would be hard to manage as flowers need to arrive in time for ceremonies scheduled on a lunar calendar. The stage of the moon is always the same, but the date on Western calendars shifts from month to month. Bloomex’ system makes it easy to accommodate the situation.
I have been blown away with the quality and the easy at which I have been able to pick, buy, and send flowers. I have been sending flowers to my wife every month for the past 12 years of our relationship and I have never found the combination of quality and savings that I have found with Bloomex.ca. I am currently deployed as a member of the US Military and the subscription service allows me to continually send flowers even when I can not get on the internet. Also if there are any issues the customer service is amazing. They have fixed some of the issues that I created just to be helpful! The price is just right too! Normally on other flower websites you have to pay double just for shpping. With Bloomex.com the price is amazing you get some of the largest, longest lasting, and freshest flowers ever!
Lovely flower arrangements with simple and easy processing, and great discounted prices.
Have used Bloomex multiple times. The first time the flowers arrived without my message card. Every other time has been great- and the first time, the flowers were beautiful, just missed the card. I also suggested after my first purchase that they have some choices organized by color and that was available within a few days. Will use them again!
Good stuff just hope the Delivery guy would have his mask on.
I ordered flowers for a funeral through Bloomex.ca and not in a million years would I recommend this flower company for anything, ever. We ordered the family flower arrangement for our loved one's funeral from Bloomex. We had a lot on our plates with the funeral arrangements and figured it would be easiest to order an upgraded, deluxe arrangement online and have it delivered directly to the funeral home the day of the visitation to take one thing off of our plates. When it was 4pm and I still hadn't received confirmation of their guaranteed delivery by 5pm, I reached out via their live chat. Via chat, their customer service representative named Garry was rude and incredibly unhelpful, responding with "got your point" when I mentioned that the flower order was for a funeral. Eventually he said he was checking on the order and then never came back or responded. I called in to get more information on where the flowers were, and their staff on the phone were equally unpleasant. They had said they'd check with the courier and email me an update -- when I asked for a phone call instead of an email due to the fact that the funeral was in an hour, I was told that they send emails instead of calls and "maybe they will call" (without even actually taking my phone number). I received an email later saying that my order wouldn't be delivered and they'd like to send a bouquet to the family's address since they didn't arrive in time for the funeral. The problem is that we ARE the family, we don't want flowers AFTER the funeral, and now our loved one didn't have a family bouquet because of this company. I called after the funeral and was given the same run around. I asked for a refund, was told that the person I was speaking to was not qualified to offer a refund, that it would be taken up with higher management, and that MAYBE they could offer me a refund based on their investigation. MAYBE I could get a refund for flowers that never arrived. I asked to have the higher management CALL ME instead of email, and was told once again that they usually email about couldn't guarantee that someone would call. And also couldn't guarantee a refund. Absolutely TERRIBLE customer service, the WORST way to handle the situation, and completely unacceptable to only be able to hear from anyone via email. A terrible, stressful experience on top of the stress of losing our loved one. Pick ANY other company than Bloomex.
Infuriating to say the least. My boyfriend is currently out of state & I was feeling a little lonely therefore he made an order from Bloomex on Thursday so it could get here for either Friday/Saturday. He payed the quick delivery as it was advertised that it would take a day. Anyways Saturday comes & still no flowers, I try calling customer service and nobody answers so I head to the live chat. I was assured it would be there before 8PM and not to worry. It never came. I waited a full week and it finally came, I was beyond upset. I actually got in touch with someone on Tuesday and they were saying the same but nothing came. Delivery wasn't even the worst issue. He had gotten a huge bouquet of red, white and pink roses with a card & a teddy bear, it was 70$ before everything. I can't even make this up but there was about 7 flowers in the bouquet, 3 red roses and 4 pink carnations. They were so small and barely even bloomed. Absolutely nothing like the picture they advertised online. And the card, they glued an uneven piece of white paper inside with a printed messaged, looks like a 4 year old made it. The teddy is about the size of my toe. I had never seen such horrible advertising, it was all false. I called about 4 times with no answer, so I emailed. I sent in pictures I took to compare whats shown online. I was responded to a day later saying it was sent to the manager, he only contacted me 2 days later. A long paragraph was sent saying how my bouquet was beautifully done, nothing was wrong with it, the delivery was correct & theres nothing they can do about it. I was in shock considering its not rocket science to know how obviously false their advertising is. I give them another call, finally someone picks up, I had to leave work to do this. After my loud complaining and frustration taking over, I was told it still looked beautiful but then I realized he was re reading the email trying to get rid of me. Long story short with my yelling & hard head he offered to send me cookies? I told him no, I expect a brand new bouquet of flowers shown exactly how its advertised online. It took me 30 minutes to do so, refused to let me speak to a manager, but he agreed on sending me a new one and would be here in 4 days. I will follow up on this when I receive the order. All this to say, coming from a marketing director, the advertising is beyond false and needs to be reported immidietly and customer service needs to be taken care of. I had never dealt with such a horrible company. i really hope they make up for it.
So simple and easy. Flower arrangement always look great and last. Will use this service again to make my loved one smile! For all of us who need to send our love to those we cannot visit during this most unusual time. Thank you Bloomex flower arrangers and drivers!!!! Kudos to you for making all of this happen so flawlessly.
I appreciate everything about the Bloomex. Creative designs, flowers delivered in perfect condition from sustainable sources. The bouquets last much longer than any other fresh flowers I've ever bought.
Bloomex has great customer service and their flowers are gorgeous. Have ordered through this company multiple times and have never had a problem. Would highly recommend!
Flowers arrive on time and the arrangement was better that the photo on the web site. Nice job. My partner was very pleased with the flowers and ME!
Just ordered flowers through this website, so easy to use and very reasonable prices, would definitely use again!
I have ordered flowers twice, once from Ecuador and once from California. Both times, the roses were fantastic. Large, fresh wonderful roses lasting about 10 days. The prices were much lower than other online services, and you cannot get this quality at the grocery store.
Always fresh and beautiful bouquets Bloomex company is my image. My friends know me through their exceptional beautiful flowers.
Bloomex always tries to please and will do everything they can to make your purchase enjoyable and worth your business.
Payed a lot of money for two expensive bouquets. Paid extra fees for quick same day delivery Flowers were never delivered. No calls by company to explain. When I called the head office in Ontario the non English speaking customer service rep would not get a manager for me
Used their services twice. Loved it!
I've never had a bad experience with Bloomex. The biggest reasons why I recommend them to my friends and colleagues are easy online ordering, amazing products, great customer service, fair prices, even on special days, and prompt shipping. What else could I ask for??
Forget about 800 Flowers. Bloomex took care of what I needed without any hassle.
I've had two experiences with Bloomex Company and both were WOW! First, I was a recipient of a gorgeous bouquet sent for my birthday earlier this year. The flowers were so incredible - and lasted a very long time - so I decided to use Bloomex for Mother's Day. I chose the Designer's Choice option and my Mom hasn't stopped beaming over her flowers. She received roses and the blooms were so large that she had to divide the bouquet into 3 vases. They were beautiful and definitely helped me to score points with Mom (LOL). Thanks, Bloomex!
I use Bloomex exclusively for floral gifts. Always appreciated and last a long time.I get pictures from the recipients..and the flowers are beautiful!
I would give this company 0 stars if it were possible. Placed order well in advance to be delivered on a certain date. Order didn't arrive until days later, despite paying extra for delivery to ensure it was there on time. When order did arrive flowers were all wilted and mostly past their best. Again, I paid extra to make the arrangment of flowers larger, however what arrived looked something akin to what you would pick up at a gas station and none of the flowers pictured where in the final delivered arrangement. Most of the fruit in the fruit basket were inedible. I contacted the company several times and they refused to refund, however said they would resend another fresh order, this never happened. Lessoned learned...always order from a local company instead of this company.
Terrible. Never again.
Sent New Year flowers to mother with less than 24 hours notice and with a 15% online discount offer ... arrived before lunch the next morning in excellent condition and was notified by email at every stage of delivery (can’t really think of how to improve the service)
Bloomex is a fantastic service, and delivers high-quality flowers, on-time.
Ordered flowers and they were very fresh, amazing bouquet she loved them so I ordered again.
Really easy to use site :)
Spent over $100 on flowers and gifts for my mother on mothers day. 4 days before the selected delivery date my mom received a smiley face balloon from Bloomex. No, I did not order this. Confused, I attempted to contact Bloomex by their online chat they push for customers to use and did not receive any helpful information from the robot they use for this chat. I tried phoning. A lot. My calls went to voicemail indicating I was next in the que for a call back. I have yet to receive a call from Bloomex after 5 calls to them. Today... my mother received her flowers. Moldy and dead and without the correct balloon and sweet msg I requested for her. Best of luck to anyone else using this company. I feel like I was scammed. Amazon gift card for mom next year!! If i knew how to attach the pictures of the moldy flowers on here I would.
Great selection of bouquets for all occasions, simple easy checkout process and arrangement for delivery.
I have used Bloomex at least 5 times. The website is incredibly easy to use. The products are great and the prices are very competitive. They also offer promotions pretty regularly. Their delivery service is really good too. If the person is not home when they attempt to deliver, they call to make arrangements.
Love the eucalyptus wreath! A little hard to navigate web site, but well worth the time! The subscription service will be wonderful as Bloomex has a wide variety!
Nice flowers. But spams your email daily.
love there flowers always deliver on time, best flower delivery
We didn't start off on the right foot but Bloomex came out in full force to make it right and I have been very happy since and so have the recipients of my orders. Another happy customer !
Great service
You guys are awesome!
The flowers were beautiful...and shipping WAS included in my order. My opinion might now change since I believe Bloomex has started charging for delivery. Flowers were fresh and lasted more than 10 days.
Very disappointing. Received email confirmation that my order would be delivered on December 24th as requested. However, on December 24 I was told that my order would not be delivered until December 29! I asked for the order to be cancelled and for a full refund but they won’t refund my money. Very poor business practice. Not a trustworthy business.
Ordered from Bloomex and was not disappointed!
Love these roses. They lasted TWO weeks.
I called upset after receiving a valentines bouquet. Six red roses, one small teddy bear and box of chocolates later, I was advised I had indeed received my $75.00 worth. As the bloomex customer service respresantive told me "have a beautiful day"
Flowers were fresh and delivered timely. The truffles were well appreciated by the recipient - "They were Yum..." was the feedback I received. Thank you Bloomex.
My flowers were beautiful and so fragrant! A few stems went limp after just one day. Bloomex offered to replace my flowers. Great customer service!
Great sevice. on time delivery, the flowers are arranged professionally. the costumer service will guide you and updates the status of order so you dont have to worry. thumbs up ????????.
This afternoon I received a bouquet of flowers from this company which my husband ordered online yesterday. First they promised delivery the same day, then called later in the day to advise that wasn't possible. My husband agreed to delivery today. Today they arrived, and instead of the huge bouquet of lillies he ordered and paid $70 plus for, I received a small bouquet of carnations, that I guarantee you can buy at the grocery store for $10. He emailed pics and their response was that sometimes comparable substitutions are made, and that according to the pic he sent it was comparable. Horrific service, please do not waste your time or money. I am grateful for him thinking of me on our anniversary, but am horrified at the lack of customer service he received.
Thank you we love Bloomex !
I use this service from abroad to bring comfort to my loved ones in Canada. The site is easy to use, efficiency in delivery is 5 star and most importantly the flowers are beautiful. Healthy and well presented. Never a complaint.
It was a superb experience! East and fast delivery service. Definitely, I'll order again for every event/celebration! Cheers!
Great prices ! Very pleased first time using this service:)
My experience with Bloomex was fun and easy. Many different options and features that are easy to use on the website. Very straightforward and simply elegant. They impressed me with all the various flowers and add ons. I will be ordering from them again and I strongly recommend Bloomex for your special occasions.
Ordered flowers for my best friend who lives in another province. Delivered on time and beautiful! Thank you bloomex!!
great experience overall. excellent flowers.
I was very happy with my experience with Bloomex. I could choose my delivery time. I gave them the wrong address (completely my error). They notified me and I corrected the address and the flowers were delivered the next day. Thank you!
Arrived on time, beautiful presentation and vase. Thank you/ Would easily recommend.
I absolutely love to order flowers from this place! I’ve already ordered 4 bouquets from here and they were always exceeding my expectations! I would send them pictures of my ideas and honestly every time they delivered what I asked for.
Ordered online his morning and was delivered within 4 hrs. The flowers were beautiful and the recipient was very pleased with them. Great service!
The site is very easy to navigate and they have great prices, sales and discounts. I have ordered through them a few times now and they are becoming a favourite.
very good pricing
It was very simple to order the flowers during a very difficult family time. The prices were very resonable as well.
Easy and quick ordering process, will definitely order again!
Disappointed with the gift basket I ordered to ship to a friend. The goodies in the basket weren't the greatest. I'm not sure why I got 6/7 items that was supposed to be in the basket. Instead they sent me a 90$ off promo card for hello fresh. Why was this placed in my basket instead of another treat item listed in the list. I'm so upset and disappointed with this. I get those stupid hello fresh cards in the mail and never use them!!! I won't be using there services again. Spent about 52$ on this, not worth it.
Friends receiving flowers ordered through Bloomex have always said how beautiful they are.
Excellent service. Good quality, thanks.
Great flowers, superior delivery - love the international easy service
Bloomex is my florist of choice for gifts. Always fresh and beautiful
Quick and easy to use!
The flowers were beautiful and fresh. Michelle really liked them a lot. The only thing I would say is that I didn't get a confirmation for my purchase. I did get a confirmation for the delivery, but I had to email Bloomex to see if they got the order. I will use Bloomex again. I liked the way the flowers looked, how fresh they were, and how happy Michelle was. Thank you.
They sent totally different flowers than what was shown in the picture. The arrangement was totally disappointing and their customer service, when you complain, is horrible. DO NOT USE THEM!!
Always a great service!
Great flowers, fast delivery!
Flowers last longer than other companies we have tried. Bouquets are consistently pretty. Have been delivered on exact date for all multiple purchases.
Most dissatisfied. Not only late but very poorly put together gift baskets. Advise you to shop around for better quality for your money. Also look for a company that cares more for their customer service. Would have given no stars but it wouldn’t let me.
I used Bloomex for Mother’s Day and the Mothers loves their flowers. Beautiful!
Horrible!!! They looked nothing like what I ordered- one was to be a plant in a basket, was sent in some cheap tray with hardly any plants, second was to be a mason jar with sunflowers, arrived with neither, cannot believe how much money I wasted!! I've emailed them requesting my money back so we will see what happens. Update: got the line that on their site they have the right to substitute, which I can understand but when I order something and you send something drastically different, it’s not fair. They should have communicated with me that they didn’t have a mason jar or even sunflowers!!!! Told I will not get my money back and thinks offering me 15% off is fair, yeah I’ll never shop there again
Another winner. The person I sent the flowers to loved them. Also, the friends that chipped in wanted their own links to order. They were so impressed. Great job, Bloomex. Only wish things could be sent in a shorter lead time.
The site is quite nice, but the mobile navigation could be better. Haven't receive the review of the flower sended but I guess it would be great!
I love the excellent service I have receive from Bloomex.
I love delivering flowers with Bloomex Company! Whether for myself or a friend, I know they'll be gorgeous and last for a while.
Was not impressed with the Europian Sampler fruit basket that I sent to a friend. I was visiting the person when it arrived. It looked nothing like the advertisement, it looked like the gift was the basket because you couldn’t see any fruit in it until you searched under the plastic wrap. It was embarrassing. I gave a 2 rating because although the basket was terrible, it was delivered on time.
Thank you,my sister-inlaw liked the flowers. And we liked to use your site - quickly, clearly and conveniently!
Very easy ordering process. Delivered on time. The flowers arrived fresh and beautiful and looked exactly like the photo online. We followed the care instructions and they still look amazing over a week later. Highly recommend and will definitely purchase again in the future.
Very easy ordering process. Delivered on time. The flowers arrived fresh and beautiful and looked exactly like the photo online. We followed the care instructions and they still look amazing over a week later. Highly recommend and will definitely purchase again in the future.
Bloomex are the best gifts I have given, for the last couple of years... And, I have never had so many thank you's for gifts before. There are always so many flowers in the bouquets that people can make spectacular arrangements, or several smaller special ones. Nothing has ever been late for delivery, and the prices have been amazing for what Bloomex delivers. Oh, and the flowers last and last! Thank You for your service.
Good service
Ordered online and paid extra to get the flowers delivered on the date of anniversary. But when I called to ask why it had not arrived yet at the end of that day, the representative told me it won’t be delivered today since my address is not local. First, the date was available after I put in my delivery address on the website. Second, I did not receive any call or email regarding the late delivery of my order. I would not know anything about where my order was if I did not call them. The flowers did arrive today, in bad condition. I would not recommend it to people who need it for special events.
I have never written a google review before. My poor service from Bloomex has left me no other option. I ordered flower for my anniversary the next day. They offered the following day as an option for delivery so I took that as the late notice would not be an issue. They called me the day of delivery to say it wouldn't be able to make it that day and offered some kind of complimentary upgrade. I was frustrated but understood and accepted the upgrade. The following day, I never received a phone call, only a status update that the flower were out for delivery. Nothing came. the next day was remembrance day, still no delivery. SO now its 4 days since I ordered, 3 since the original delivery date and the flowers still haven't arrived. Very disappointed with the service. When I called their service centre, I was repeatedly talked over, couldn't get an firm answer as to if the flowers would still be in good condition when they arrived, and was eventually hung up on when I said I couldn't understand the woman on the phone. Very disappointed in the overall service. At this point I am still really hoping they arrive in reasonable condition, but based on my experience I do not have very high expectations.
Love this site, use it for everything, highly recommended!!
I don't always have a phone number to where I'm sending flowers. Please take that out of the form as *required. Great quality flowers. I only use Bloomex.
Item was delivered on time. I was called as instructed. Very good service. will highly recommend it to friends.Well done.
On November 10th it was my one year anniversary to my fiance. My fiance loves flowers and I came across this flower shop online. Loved the experience, the selection and information about my order was in real time. My fiance loved the flowers!!!!! Thank you so much for the great experience and I will definitely order again.
Was great to see they had services in remote areas. Delivery was higher than I would have guessed but the ease of getting a gift to a tough area makes that worth it.
Easy to use system and I received 20% off because I was taking so long to place my order...what more could I want?!?
WORST EXPERIENCE EVER! The flower did not match what I ordered online. The customer service was extremely bad because the agent was impatient and rude, and HANG UP ON ME. You can't track orders so you don't know if the flowers are delivered to the correct person. The price of delivery is ridiculous, too.
This was beyond simple to use. Great prices. Flowers beautiful. Unfortunately not the bouquet I ordered which would certainly be a complaint, but because it was for no specific occasion it was OK this time around.
I've ordered form here a bunch of times. I usually get the seasonal special and let them design it and it's looked beautiful every time. The website is easy to use and I haven't had any issues.
Order most of my flowers through Bloomex. They do wonderful bouquets and have always delivered on time!
The offers are attractive and the bouquets are super cute.
Always have had great service from Bloomex.
The flowers received are so fresh and great service! Thank you!
Yesterday I ordered flowers for my mother's birthday from Bloomex, and had them delivered the very next day. The price was great ($25 less than the place I usually use) and the flowers arrived on time, in perfect condition. I will definitely use Bloomex the next time I order flowers.
First delivery driver was not wearing a mask when we met at my door. Placed an order nine days before the desired dlivery date but, with flowers, I forgot that may be too much time. Had ordered a bouquet of mixed spray roses but received longstem red. Flowers are in nice shape but may age quickly as they are well open. Received a cheaper vase in replacement of a requested hand-blown but was offered a credit toward my online account, so that is more than okay. Birthday cake arrived a day late and had clearly tumbled around during shipping as the frosting on top had been flattened to the protective lid. Their chocolate fudge tastes good, however. Bakery did a nice job. Shipping was the issue. All in all, I will try Bloomex again a few times for an overall average. Not bad but there is a little room for improvement.
Just ordered my second bouquet from Bloomex and already looking into placing a third order this week! Great service and great product. Thanks Bloomex!
Awesome me beeing in the Canada they everything smooth
The flowers were beautiful. You're getting 4 of 5 stars because they had a much more limited color range than the bunch in the catalog. In fairness, you did indicate that the colors might not be the same. We will definitely gift Bloomex again because of the breathtaking quality!
The recipient loved the arrangement! She said it was beautiful.
This was my first time ordering and it was great. The website was very easy to use. Service was great placed my order late last night and the flowers were delivered before midday. My friend loved them! Thank you for helping me make her feel special.
Needed flowers to be delivered between very specific timeframe on a Saturday as a surprise for a bridal shower in Cambridge ON and Bloomex managed to do it. Flowers arrangement was very accurate to what was displayed on website. Very happy with service no hesitation in using again.
I recieved beautiful pink roses from Bloomex and they really lasted for a long time. I also ordered the chocolate basket and it was delicious tasted.
No one offers better value than Bloomex! I have used them a few times and just placed an order now for Valentine's and once again the value ($$$ and what you get) is untouchable! Super efficient and a convenient way to find flowers for someone you care about, without the hassle of driving across town to find out shipping and what you need. Keep up the great work! Looking forward to seeing the flowers delivered to the door of my fiancé!
flowers are always great quality and delivered in a timely fashion. my go to for all my floral needs. I would highly recommend using bloomex to anyone looking to buy/send flowers
Flowers from the Bloomex are fresh, long lasting and a winner every time. I always get more than I expected.
Wonderful Service. I use it regularly. They have never missed a beat.
I liked the prices, the flowers and even a balloon! I will be back to send more flowers! Thank you :) UPDATE: The balloon deflated soon after it was delivered and on advising them I heard nothing back!
Very personalized service. Liked that the lady that called and spoke to me was patient enough to actually help me craft out a sweet message for my girlfriend and helped me pick out a package that was suitable for us.
I have sent flowers via Bloomex several times and I always get amazing service and flower quality
DO NOT BUY FLOWERS FROM BLOOMEX - TERRIBLE FLOWERS AND HORRIBLE CUSTOMER SERVICE. I wish I had read some of the reviews before ordering, because it seems like most people have similar things to say. I ordered flowers for my mother's 50th birthday which is a pretty big deal, and unfortunately I'm halfway across the world currently. I paid to supersize the flowers (the most you can buy) because I wanted them to be truly perfect. When I saw the messages from my mom after she had received them, I thought there for sure had to be a mistake...The flowers look NOTHING like the picture, they didn't even include the same flowers from the photo. What is the sense in ordering based on a photo if the photo is disregarded and you're given whatever the florist wants to give? It's highway robbery, and I hope everyone reading this review chooses another company. Upon sending a complaint about my dissatisfaction, I received a generic-looking response that stated Bloomex had reviewed my complaint and determined the flowers were exactly what they should have been and were beautiful. Wow, are you kidding me? If a customer is unhappy you need to ensure you do something to fix that, but instead they have actually made it worse. As you can see in the attached photos, they have used a cheap flower for the entire bouquet and were only nice enough to include one rose. The whole reason I ordered this bouquet was for the lilies, but there are none to be found. I could have picked a better bouquet from my garden, what a disappointment. Also - Bloomex mentioned issues occurring in stock fluctuation. Why is that my problem now? If you're unable to fulfill someone's order then maybe let them know and see if there's something else they're interested in? Instead of giving garbage flowers and claiming it's 'part of your policy'. Thanks for nothing Bloomex, your flowers and customer service are the worst!
Buyers Beware!! Do NOT order from this company!!! They falsely advertise and scam people out of their money. Placed 5 seperate orders for Christmas centrepieces on October 26 to be delivered December 21-23. 2 were completed on time and were a centrepiece of extremely poor quality , 2 orders were late and horribly substituted with nothing similar and flowers were 1/2 dead and damaged. One order was never delivered. $300 in orders. I was offered $10 vouchers for credits on future orders for my troubles which I will NEVER use. No refund, no replacements
Services was as per its scheduled and keeping you posted via email . Thx for your customer service.
I have had several Bloomex flowers and the last order was perfect. The flowers were fresh and they arrived in good condition. I have had other bouquets arrive that were not so good. I feel they just need to work on their consistency to provide a good product all the time, especially when you pay a premium price to increase the number of stems to create a more boutiful bouquet.
I am very far away from my family but i always use bloomex to send my wishes to them. I am 100% satisfied with there service and quality
Order flowers for my mom every year for mothers day because I live in another province. The flowers are always beautiful and full looking. Not always exact to the picture but wonderful non the less. Would deffently recommend them.
ONLY CHOSE 1 STAR BECAUSE I HAD TO. My husband ordered flowers for myself and our 2 daughters and paid to have them delivered on the morning of Valentine's day to my work. No delivery and no communication from them. Then at around 11am this morning, only 1 of the 3 bouquets arrived. Driver said he had no idea where the other ones are. When my husband tried to contact customer service there is no answer and when speaking to someone in a Facebook group chat, the rep left the conversation. TERRIBLE SERVICE AND WOULD NEVER RECOMMEND THIS COMPANY
quick and easy with fast delivery offered!!
The ordering process is straightforward and simple. Placed two orders for farmer's choice orchids. I will review the delivery status once they have been delivered. Flowers make the world go round.
Incredibly easy to use! Beautiful selections that get delivered looking exactly like the picture you chose your from. And every Bloomex bouquet is priced perfectly! For value and quality.
Great experience! The flowers arrived in perfect condition and continue to look great as they open up. My girlfriend loved them. Bloomex has the process of shipping flowers down to a science. They were a few days late but I that’s more due to the pandemic than the company itself.
Easy to order through Bloomex. Hassle free and a great way to send last minute gifts.
Ordered flowers for my wife. They were suppose to arrive on Valentine's day. They arrived 3 days after Valentine's day dead, and smelling like compost... To the point I had to remove them from my house. Spent over $100 for dead, late flowers. Called for a refund and was told no. I will not be doing anymore business with bloomex
I really want more timely and accurate shipping info, especially on big flower days like Valentines Day, etc. If there is something wrong, I need to cover it myself some other way that day, or I bear the brunt of the error, not Bloomex and no refund or later discount will fix that.
You guys are awesome. The customer service is great and the website is clean and easy to understand. That’s why I keep on coming back to order more!
I just received fresh flowers from a dear friend that she ordered from you. Drooping tulips with yellow leaves, broken flowers, brownish petals, crushed tops. Shameful.
Great service, communication and arrangement. Highly recommend.
My flowers were delivered in Sault Ste Marie Ontario. I live in Toronto. They were beautiful and delivered on time. The quality of the blooms was outstanding. Thank you
They sent a substitution bouquet which I know they are permitted to do. It ended up being mums so between the cost of the flowers and the delivery charge I could have called Superstore and have had a much nicer bouquet delivered by cab. It was extremely disappointing. After ordering a pretty white and lavender selection they sent dark red and yellow mums. We are all aware what mums cost and you don't have to go to a florist to get them. This is my first and last experience with Bloomex.ca
Absolutely beautiful flowers and some unusual ones. 2 of them drooped and never recovered. The vase wasn't big enough for the medium size arrangement.
No matter what I need or where I need flowers send Bloomex has been my go to for everything. The professional way that they provide flowers has been wonderful.
Their website is very easy to use and the prices and choices are displayed very well. Plenty of options to choose from.
What a fantastic way to send gifts across Canada!
This is by far the best teleflorist I have ever dealt with. Efficient and friendly customer service; the flowers were delivered on time and the flowers were absolutely beautiful! Would definitely recommend this company!
had another delivery for my husband's birthday, it was okay
Easy to order!
Best Experience!
Very good experience. Ordered from Bloomex three times and each time the delivery was on time and the recipients loved the quality of products delivered and the freshness of items like flowers. Highly recommend their services.
Flowers were beautiful! Bloomex immediately fixed and responded to the unexpected delay in FedEx delivery by arranging for another complimentary arrangement.
Great service! Thank you!
Hi I have been ordering from Bloomex for a couple years and have never had a problem with my order. This year the order for Mother’s Day was a different story. The wrong flowers were send to my mother twice. With about ten emails, two orders of flowers sent. The company finally decided to give me a refund. This company is usually good with their orders. This was one isolated case where my order of flowers were not correct. My advice to the Bloomex company is to check their website to make sure it lines up with what your customers are seeing because there was obviously a mixup with the photos of the flowers and they did not catch the mistake until I resent photos of what was sent to my mother, so they need to check into that for sure, so they won’t have that problem for the next customer. I’m happy to say that they did follow through with correcting the error at the end with a live person named Daryl B.....thank you Daryl for taking the time to resolve the matter at hand.
Flowers showed up dead and they wouldn’t return the $
I have never been disappointed with Bloomex, I use them for all occasions especially with Covid and not being able to see loved ones on their birthdays. So bloomex baskets are amazing.
worst customer service ever. Flowers arrived 5 days late and DEAD, and will only issue a store credit... what a joke! Save your money and order from a LOCAL florist... that was my first mistake not doing that in the first place!
I really didn't understand what happened with my order, but I could tell there was a problem- Bloomex more than made up for it- with a great example customer service.
The flowers are always beautiful and they have great customer service! The one time I had an issue they resolved it quickly and made sure I was happy. I would like if they sent a picture of how the bouquet should look and/or a link to maybe a video of how they arranged it. Being someone who knows nothing about arranging flowers it would be helpful.
They charge higher delivery rates for special occasions then ship the product 3 or 4 days earlier and pocket the extra money. If I wanted the flowers 4 days early the delivery date was available and with lower charges, I would have chose that obviously. If you have to ship 4 days early to get the items out on time then maybe think about posting higher shipping costs the whole week instead of the one day so it's realistic to customers and doesn't make your company look like it's ripping people off.
Love these Bloomex. Glad I have a subscription Last at least 10 days with care. 1 order did arrive less than perfect, seemed affected by freezing temperatures.
I placed an order in April for the first time with Bloomex. The flowers were lovely, they arrived on time as promised and Bloomex even sent me an email with the cell phone number of the delivery person if I had any questions/issues. Great product, excellent service - I will be using them again.
Always beautiful flowers with great variety and colors. Have used Bloomex for several years and never disappointed with any of the deliveries, whether for gift or myself.
today, I sent off my third bouquet from Bloomex and have had nothing but compliments about how beautifully they show up & I will give the service a 10/10 ~ thanks for delivering a gift from my heart with such care when I can't be with loved ones ;) Saint John NB
I'm one of their regular customer and every time I used their services I'm very impressed and I highly recommend them.
So easy to order, great selections and decent prices too. Going on 4th order now, perfect for whatever occasion. Thanks!
The most beautiful flowers I have ever received. The quality of the flowers. Customer service. Packaging. From start to finish. I will not purchase my flowers from anywhere else. Sent it to all of the special people in my life this holiday season! Thank you Bloomex and to the farmers for their care and contribution
Had an issue in 2017 and Bloomed took care of me in a great fashion
I have been using the Bloomex.ca service for a few years now, and all recipients have remarked on the good quality and attractive arrangements. I have also been pleased with most of the customer service agents with whom I have interacted. I'm glad I found Bloomex.ca!
Beautiful Calla Lillies and arrived on time. Fresh beautiful flowers.
Love my experience with Bloomex. Had an issue early-on and their customer service was unparalleled in getting it handled and reconciled. My wifes' friends are jealous every month when her bouquets arrive. 5 Stars
Was looking for a florist close to my mother in law so I could send her flowers etc, as we live in BC and she's in Winnipeg, and this is the best. I will always use bloomex!
Have used Bloomex on numerous occasions. Great service, great prices and beautiful flower arrangements that last a long time. Highly recommend it and just placed an order for a beautiful Christmas Planter for a dear friend who we are unable to visit due to Covid.
This company does not even deserve one star unfortunately not an option ive placed numerous orders and every single time something is wrong never ever delivered on time and you absolutely never ever get a call back unbelievable how a company can get every single order late and never deal with a customer service issue BEWARE DO NOT GIVE THIS COMPANY YOUR MONEY!!!!!!!!!
Used these guys several times over the years. They are generally consistent, and the flowers are always lovely!
great service! reasonable prices!!
Very easy to order off of, delivery is set for 2/14.
Very easy to place the order, alot of options to choose from and love that I could add a card and balloon for my friends birthday flowers. EDIT: I ordered a supersize bouquet pretty in pink and that was not was sent. There was one pink flower in the bunch they delivered. Be wary of this company. I will never order again.
I ordered a bouquet for Mother's Day, and chose Sunday 10 May as a delivery date (which cost $19.99). Bouqet + delivery + taxes came to $70. On Saturday, I received an email from Fedex informing me that the flowers were coming from Quebec (I live in Halifax), and that they would not arrive on Mother's Day as expected. Quebec????????? When they arrived, the quality and freshness of the flowers were highly suspect. I contacted Bloomex customer service, not to get anything from them, but to simply let them know their service is a day late and a dollar short. In sum gentlemen, when purchasing flowers for that special woman in your life, I recommend you don't use this service. If you've left it to the last minute, go to Superstore.......their arrangements are on par (if not a touch better) than Bloomex, and they'll cost you MARKEDLY less. Unless you don't like money and enjoy disappointment....then by all means, use Bloomex
This company did a great job for an important occasion, it was a funeral I couldn't make it to they did everything right and the flowers looked beautiful according to the widow. Great Job Bloomex!
Found the website very easy to use, beautiful selection of floral arrangements
Bloomed is the best place to order your arrangements. Would recommend them 100%.
Always my go to florist. I've always been pleased with the price, service and delivery. Highly recommend.
With the Bloomex Company, the order process was very easy and the flowers that were delivered were fresh and beautiful.
I had ordered flowers for my mom's B'day. They got delivered perfectly on time. No issues.
Site very easy to use. Great assortment at reasonnable prices.
Great prices, selection and quality. Have used them in the past and would use them again.
I am really happy with the Bloomex services. Everyone on the phone is helpful and you will never be disappointed with their arrangements. Thumbs up!!!!!!
Worst worst worst. Got my Mother’s Day flowers a day late. & the 2 lame rose buds were freezer burned & I ha to pull out the dead leaves. You’re better getting a nice bunch from the supermarket. Very dissatisfied & disappointed.
Perfect gift! Have used Bloomex on several occasions & have never been disappointed. Lovely arrangements, perfect flowers and prompt delivery.
UPDATE, they won’t be giving me my money back because I can’t send in a picture of the missing flower.... HOW ARE YOU SUPPOSED TO TAKE A PICTURE OF A MISSING FLOWER? This is the second review I am giving as I tried to give this company a second chance but once again I am completely disgusted. DO NOT SPEND YOUR MONEY ON THIS COMPANY! I ordered three item only two showed up, I called the support line and they told me to send in an email, I did exactly a week ago and have yet to see a reply from them. Should have trusted my first experience, that was on me. Also the ballon I ordered and the ballon that arrived was completely different and embarrassing. HORRIBLE COMPANY SAVE YOURSELF THE TIME AND DO NOT ORDER FROM THEM! Wish I was able to leave no stars.
The flowers ordered were for my sister’s birthday. She loved them and said she will be ordering from Bloomex in the future.
Easy to place order and lots of choices.
Bloomex never disappoints. I use them for all my flower deliveries!
The flower shop has been amazing in all ways imaginable. I've ordered flowers for my wife's birthday. The delivery was very punctual. I even made a mistake with the delivery time, called them less than 16h before.
Very interesting shopping and sending gifts. It is ow some to be in Montreal and someone can take care of delivering an anniversary gift in Ottawa.
Great experience sent to 5 different locations all different Bloomex and all were gorgeous and lasted! Thanks
Received a Bloomex.ca bouquet for my birthday and have been ordering flowers from them ever since. Long lasting, top quality, and exactly as advertised on easy to use website. You won’t be disappointed. They run great specials and track orders so you’re never in the dark. Highly recommend this sustainable company.
I just bought flowers for my friend after having her first baby. She loved them! I ordered on Sunday and they could deliver them on Monday. I thought they had very good prices! They had a lot to choose from!
I have used Bloomex in Ottawa to send flowers to family and friends and have always gotten 5 star reviews. For my daughter's birthday in early May, I ordered flowers from Dartmouth and was both embarrassed and disappointed when I saw them. They were brown and droopy....I sent pictures taken just after delivery and the customer service was non existent - I got nothing but an auto reply saying that they got my email. This was during COVID, so perhaps there were supply problems. I would not have ordered if I thought I would get poor quality. If Bloomex can't deliver what they promise, they should not deliver at all.
i had received 2 bouquets from your company and was so impressed I sent a bouquet to my daughter for thanksgiving as I wasn't able to be there due to the pandemic. I have been so impressed with your presentations I became a subscriber I also have two bouquets ordered one out for delivery today the other. keep up the good work.
It is hard to believe that after two weeks, the From farm to table my flowers are still looking fresh with scarcely any loss and were sent directly from So. Canada. as shown on the mailing label. The smallest of the bouguets are even more generous than the pictures show. The next size up filled three large vases. They were packed so well and the brown paper wrapping tied with raffia around a white collar was a nice touch. I will only be ordering from Bloomex from now on as there are such delightful arrangements for all occasions and good discount deals come up. .
I've ordered a couple of times now from Bloomex and have always been impressed. Will continue to use their service in the future.
Their flower arrangements are extremely well packed. I was concerned about ordering an arrangement and it sitting outside in the cold weather had I not been home when delivered. They’re very beautiful and their prices best anything else I could find.
Great service! Ordering a flower delivery from France to Canada was very simple and quick. My wife was very happy with the delivery and the flower composition was perfect.
Simple easy and fast will definitely recommend
I can always count on them for fresh flowers that look bright and alive. Compared to retail stores and their bouquets Bloomex has the best quality.
Flowers arrived to my Aunt’s home in beautiful condition. I will definitely continue to order from Bloomex as I need flowers to send across the US.
I had flowers delivered on a very busy day (International Woman's Day) which were delivered on time and with extra effort by the delivery person to ensure correct delivery. Well done!
I’ve yet to be let down by Bloomex. Gorgeous bouquets arrive in a timely manner. 5 ⭐️‘s.
For Mothers Day my family from Minnisota .the U.S. ordered me a bouquet of flowers and payed extra to have it delivered the Saturday before Sunday May 10 2020.I live in New Minas ,Nova Scotia,so the order was sent through to the Dartmouth N.S.flower shop,the arrangement arrived the day after Mothers day on Monday even though my daughter had payed the extra fee for the Sat. delivery.when i received it the flowers were brown,the leaves dry with some of the flower heads laying and rolling around the box and to add insult to the mess i received, four of the stems where broken,i let my daughter know because for the mess they sent me and the over payment for not receiving it on the date that was agreed upon i felt a full rebate was owed to her from Bloomex.Well they gave her the run around and she received nothing of her hard earned money back and i ended up with a mess of dead and broken flowers i had to throw away.THIS IS A WARNING THIS FLOWER SHOP IS A GIANT RIP OFF SO PLEASE DON"T WASTE YOUR TIME OR MONEY WITH BLOOMEX WHERE EVER YOU MAY LIVE.Thank-you for reading this and i hope you will boycott this despicable business calling their selves a flower shop.Totally annoyed with these rip off companies ...Bonnie Bezanson .New Minas .Nova Scotia
I wrote a positive review originally so that I could receive the $5 refund the company offers for reviews.. but I have to change my review as the product I received definitely did not deserve 5 stars. When I wrote my first email I had noticed a couple of other bad reviews and I wish I had taken that as a sign to cancel my order. My flowers arrived at a decent time in the day but they were not as expected and the quality was poor. They cut off so much of the stems that the flowers ended up looking ridiculous and didn’t fit any of the vases I had. No plant food was provided and the flowers were clearly not fresh and they looked withered. I wouldn’t buy from here ever again.
Im a regular purchaser from Bloomex. They’re the best for quality.My last two orders were not the usual.I ordered for my mom on thanksgiving. They only lasted 2-3 days. Not good.I ordered for my girlfriend mid December These were much better.So Bloomex. You’re still getting “B”Thanks
So far terrible service ... selected morning 9-12 delivery, it is now 6:00pm. I called the customer service line, the agent was very rude at around 12:30.. I have been trying since 3:00 to get an update and not one call can connect me to an advisor, just now an answering machine, if this does not deliver and is a scam this company needs to be reported to BBB! . I will update the post once package finally arrives an shape it arrives in IF IT DOES ARRIVE! Update.. arrived around 7pm. I can’t BELIEVE you glue a flyer in the card and use the back to have the writing on.. your charging 70$ .. I would HIGHLY advise on not buying from this website, just avoid the hassle and headache.. I know I won’t be purchasing from here ever again..
Our Daughter purchased flowers for her Mums 50th birthday. They were supposed to be delivered on February 12th 2021. They order was processed on February 9th. The flowers arrived wilted and dead on the 15th of February at 2:12pm. My Wife called the 1-888 number three times, twice to check why she had not received the flowers and once again today to let them know they were dead on arrival. She has been asked to email a complaint to bloomex. Poor service and a very disappointing birthday gift.
Great company with great prices and nice flowers!
No problem ordering from year to year!
Excellent Service, i recommend it strongly.
Love the flowers I get from Bloomex. Have had many deliveries and the flowers are always fresh and beautiful.
I love the Bloomex. Stems of last delivery were not wrapped and flowers were not in the best condition, but they made it right.
Loved the flowers I've received and delivering these flowers were very easy!
I DO NOT recommend buying from this company whatsoever!!!! My nieces ordered a Christmas arrangement for me that costed them 120 dollars and what was delivered was nothing more than a few carnations and daisies amounting to a Sobeys $6.99 arrangement. They were supposed to be delivered on 23 December, I receive them 30 December. They were delivered by Purolator in a box placed on the front doorstep without even ringing the doorbell. All of the flowers were limp with black mold appearing on the carnations. This quality of service is absolutely ridiculous. I too would give zero stars if I could. Please do not waste your money and find a suitable local business that deserves your business and will give you the service you paid for.
excellent service especially last minute
Great looking flowers reasonable price Will wait and see final product
I bought a recurring delivery for my wife as an anniversary present, and she has been thrilled to receive them every two weeks. The seasonal selections have been excellent and last in many cases past when the next delivery arrives. She loves bragging about them. Thank you Bloomex!
I have used Bloomex for various occasions, some happy and some sad and they have always been fantastic. The recipients have loved their flowers and I have never experienced a delivery issue.
The experience I have had with Bloomex has been absolutely wonderful. The ease of selecting the perfect bouquet to send and the quality of the farm fresh flowers has been incredible. I will continue to use Bloomex and recommend to anyone needing flowers for any occasion!
Bloomex emails special offers a little too often, but you can always count on them to have great deals on fantastic flowers. I've ordered from them several times over the last few years -- never a disappointment. Recipients love the quality, uniqueness, and beauty of the flowers. Shopping experience online is excellent, too. No hiccups, fast-loading pages, great photos, simple to add/subtract items, and extremely easy to ship to several different recipients on one invoice. I'm 100% satisfied and would 100% recommend to anyone shopping for flowers online. Extremely competitive prices and WAY better goods.
I use bloomex often! It's quick and easy and the arrangements are beautiful and affordable! Great value and never any issues.
I ordered again from Bloomex. I was very impressed with the delivery and will use them again for the delivery service. Thank you. I really liked the white roses but the bouquet did not look like the one in the photo, that I ordered (see photos). I ordered the supersize bouquet and would have expected a bigger bouquet for the additional money. The flowers are less expensive than elsewhere but the consistency and quality are not reliable. In reality, the flowers do not look like they come from a florist but rather are supermarket standard. I also ordered a balloon that was supposed to say "thanks" but instead was a blue heart balloon with a smiley face. Another positive was that I was able to send a bottle of wine with the flowers. I am not sure about the quality, as the recipient did not tell me. The worst part is that it seems that my credit card details were used to purchase something else without my permission. Luckily my bank picked up on this and stopped/cancelled my credit card. However, it was annoying and inconvenient to be without a credit card for a week due to possible fraudulent activity. I would like to given them another opportunity to show me that they are "Canada's official florist".
Excellent service. I ordered at 5 pm and made a same day delivery...u guys were on time and the ordered stuff was of good quailty.. great service!..i am going to order from u guys for future occasions.
The Best Place There is to get fresh flowers and know they will get there when they say so
If you don't want to just throw your money out the window, don't use this company. I suggest using Canada flower instead. I placed an order on a Thursday to be delivered on Friday. I put in the dates, the address to be delivered, there was no problem. They took my money very fast. 2 hours later I got an email saying that the address wasn't in their usual area of delivery so the flowers wouldn't be delivered until the Tuesday after. Btw their cancellation policy allows you to cancel within an hour of placing the order. So very conveniently they sent the email after that. Also It's very upsetting they took my money in the first place even though they knew they couldn't do the delivery. They should really set up their website to not allow people (and not take their money anyway) to set up deliveries on days the company knows they can't do it. When I got the email I was upset but didn't want to make a fuss. I waited until Tuesday when I was told by my friend that she never received the flowers. It's now Wednesday, I called them twice already, they said their customer service team is 'investigating' the problem. And that they would call me in half an hour which was hours ago. Worst florist company in Canada.
The support was amazing, friendly and easy to deal with. The price could not be matched and what beautiful arrangements!
Received roses recently as a surprise but one was dead upon arrival and the rest were old news only a handful of days in. Just bought two dozen roses at the grocery store for $40 total and they are in far better shape. Longer stems, tighter flowers. None required any grooming or discarding. Sobeys > Bloomex
I ordered two bouquets for my mother and grandmother for Mother's Day and only received one on my front doorstep. I caught the delivery driver as she was leaving and let her know that I expected two bouquets in the order. She said she would check with the distribution centre and come back, which she never did. I proceeded to contact customer service by phone, to no response. Then, I tried email and received a response asking for my order number. I provided it within minutes and received no further emails, even after following up a while later. I tried their online chatroom and finally got through to somebody who said they would request that the distribution centre rectify the situation. Sure enough, nobody came with the second bouquet. I finally reached Bloomex by phone today after being put in a queue and then redirected to leave a message several times. I requested a refund as the flowers are now a day late and Mother's Day is passed. Because of them, my grandmother did not receive a bouquet for Mother's Day. Their lack of responsiveness was very disappointing and needless to say I won't be ordering from them again for fear of ruining another holiday surprise for my family. Buyer beware.
Bloomex is super reliable and on time. On any special occcasion, I always use them!
I love flowers. I was looking for a website to send flowers to a friend of mine. That's when I discover Bloomex . My friend loved the flowers I choose for her. I really love all the selection you guys have foe your flowers. The only thing I am not too satisfy about is the price. It's a bit expensive but the flowers are way too pretty. So that's why I am giving this 5 stars.
Awesome Service and affordable too
I ordered flowers for my girlfriends birthday on Saturday to be delivered on the following Monday to be delivered anytime between 9am-6pm. Since I can’t see her due to quarantining I thought this would be a nice way to make her day a little better. Monday came and 4:30pm rolled around and still no delivery. I decided to call the customer service line where a lady told me they “just got the notice” that no one was going to be delivering the flowers that day. At this point, it was too late to order from any other places so I wasn’t able to get them for her for her birthday. I understand that things happen, but why wait to inform a customer until the end of the day when they call you. Why offered deliveries for birthdays, anniversaries etc. and not deliver on those dates. It was an incredibly frustrating experience.
Always 5 star service. I order the flowers via online ,due to reason I live in Italy. I normally send the flowers to my mom ,who lives in Halifax, NS. She is always impressed with the quality of the flowers.
The bouquet from Bloomex was uniquely beautiful and very special. My friend could not stop raving about it -- especially the succulents that lived on past the arrangement and could be an enduring reminder of her wonderful mom.
Easy to use. Good prices and promotion's.
I ordered 2 poinsettias from Bloomex and I was terribly disappointed with the size of the plants. They were very small and sickly! One of them died shortly after we received it.
Ordered flowers for mother's Day; flowers came two days late- even though I paid extra for a mother's Day delivery- nothing like the advertisement; and, missing the vase.
Bloomex provided a beautiful bouquet as ordered and scheduled. My recipient was thrilled (as was I). My only complaint is that it is impossible to fix a typo without cancelling and reordering. Otherwise I was 100% satisfied, especially with the Earth- and farmer-friendly policies, and will be using Bloomex again.
Beautiful flowers and when anything isn't perfect, Bloomex makes it right!
i was sent the wrong bouquet but after explaining my situation, they decided to resend me the original order at no extra cost. although the experience was not ideal, i do appreciate how it was handled in the end.
Very disappointed and not at all happy!! Don’t use these people.
I have nothing but praise & gratitude for this company! The service is outstanding, with prompt shipping and on time delivery. The flowers, which are fun to choose, are absolutely magnificent, fresh, and long lasting with the proper care (which is provided). Thank you Bloomex..my “go to”Flower Service!????????????
Flowers were delivered as expected at a reasonable price.
This company has been amazing. The life of the flowers that I have sent is incredible. Even a year later, some of the plants are still alive. I have bought potted plants as well as bouquets and been thrilled with the expediency.
So easy to order on-line!!
Products are wonderful. Shipping charges are overboard. (I handle shipping for my firm, so I know). Need to spell out up front that you don't get promotional discounts unless you are logged in. I wasted time trying to place an order only to find out code was not available unless logged in.
This is my second time ordering from this site, reason? Because this site is very professional and the best florist online I've ever visited. …
This was my second experience n it's mind blowing. Delivery on time... keep up
I have used their service 4 times now and the online shopping experience is fantastic. best of all their deliveries are spot on and always on time. Its such a pleasure doing business with them.... A big Thumbs Up .
I recently had an unpleasant experience with Bloomex and would highly suggest you research the company prior to making a purchase. The delivery was not made and when I called to ask why, none of the phones worked. I finally was able to speak with CR and they noted that due to COVID-19 the order was facing disturbances but will be sent right away. The CR stopper responding after noting this. I then spoke with another CR as the one prior had hung up and she noted that the delivery was attempted but not made. If I did want them to make an additional attempt it would cost me an additional $9 or $25 to “cancel the order”. The girl never received the flowers and when I ask for a refund they respond by telling me that is not possible. Be very wary of this company, they were recently written about in CBC news and found several issues with orders. I expect a lot more from Canadian companies. Buyer beware Update: Bloomex ended up delivering the flowers. About 2 weeks late and with no notice but they were delivered and with no fees.
I recently ordered from Bloomex for a friend and she was very happy with the flowers. The ordering process was easy and they arrived on time. I will definitely be ordering from them again!
Great quality flowers, same day delivery and real time updates on the delivery. Often offer promos and discounts. Definitely would recommend.
I love using Bloomex. I have family spread across the country and I am never disappointed with the service I get. It's always reasonably priced, on time and absolutely beautiful. Definitely recommend all the time to my friends and family.
The bouquet was very pretty and well conserve and my mother was very happy when she received. I definitely recommend Bloomex to my family and friends.
Excellent services. i love the items you sent to me.Highly recommended!!!.
Not the money worth. Go with local flower shop they to a better job. I got this flowers for my 60st Birthday. After contacting them we did receive a gift basket, which had no value.
Good rates, beautiful flowers that last, delivery has always been on the promised day.
Bloomex provides amazing service and the highest product quality. I can ship flowers anywhere in the country quickly and easily.
I've received flowers from Bloomex before. They where always fresh and lasted a long time. I received them from someone across the country in a next day priority. It's the first time I am using their service. I'm impressed and hope that my order to that same person will be as great.
Terrible customer service and sub par product. I placed an order online to be delivered Monday to a friend, even did the real-time chat with their staff to confirm if my delivery would be made Monday for sure before placing the order, after having her wait home all day, it was not delivered Monday and when I called to speak with someone there was little to no help. I was offered an upgrade to chocolates with my order. When I reached Purolator (the delivery company) they had already picked up the order. So I again called bloomex back reached a man who was quite rude on the phone when I asked to speak with a customer service Rep/manager he refused to transfer me and said that anyone in the company would not be able to help me. Today my order was delivered and I paid for a super-sized bouquet of large flowers.. What we received was about 9 carnations without a vase. I would be very cautious about ordering from this website if you are looking to.
very very ugly flowers and not at all like the pictures. ruined mothers day for me. dont bother ordering from here
The website is easy to Navigate and when you have a question the Chat is amazing support that one needs! Great service and Excellent Prices!
Bloomex flowers were amazing. I was skeptical at first because I've always used our local florist...but when the nursing home our mother is in shut down local flower deliveries my sisters and I were in a tizzy. I googled top flower shipping companies and Bloomex was in the top 5 as one of the most reasonable. I decided to test them and sent four different bouquets to myself and my three sisters. They were all fabulous and all stayed fresh for well over a week. Mine even had succulents that could be planted and the are thriving in my window still. Out mother is now enjoying her monthly subscription that is bringing a little joy into this crazy locked down world.I would highly recommend Bloomex for any flowers you need to ship!
The flowers were delivered to shipping and receiving instead of being dropped off at the reception desk. I made several calls to FEDEX, the hospital and shipping receiving trying to trace the flowers. Shipping and receiving admitted receiving the flowers and said my friend would receive the flowers, but she never did.Peter John S. was wonderful throughout the process. He was very professional, courteous and friendly. I love Bloomex Company. Their flowers are gorgeous and the company is very easy to deal with.My friend absolutely loves her flowers.Thank you
Unfortunately our order wasn’t fulfilled the Monday following Mother’s Day and I was only informed that day. Even though I got a 15% discount it defeats the purpose if the delivery is three days too late. Disapppointing!
We love their beautiful flowers; they last so long! I did have a problem with an order back in May due to a Covid FedEx delivery delay that wasn't their fault, but they still gave me a 50% off code for a future order. I just used that 50% on a Christmas bouquet for a friend who's having a rough time. Thank you Bloomex!
Bloomex was recommended to me by a co-worker. I was a bit taken aback by the cost of the flowers and delivery however it was a quick and easy order process. I was impressed by how fast the flowers were delivered. The recipient of the flowers told me the bouquet was beautiful and that the flowers lasted 3 weeks. I would recommend this company to others and I will use them again
Two undelivered orders that cost me almost $200. No one will return my calls or emails. Should have been delivered a week ago!
Ordered flowers for Valentine's Day, delivered on date and as expected! Great service and easy to order. Used them again this year. Would recommend.
Sent flowers to another province for Valentine’s Day, ordered relatively last minute and were delivered on time. The ordering process was easy and I’m told the flowers were beautiful. Will be using again for Mother’s Day!
Beautiful arrangements and so many options to choose from. They always look so amazing when delivered and last for weeks. Bloomex is my go to flower service from now on!
I live in the US and sent flowers to a friend in Canada. I had an issue with the address I provided but the sales associates I spoke to on the phone were so very helpful. Even the driver was very willing to help. I am so satisfied with my order.
I use Bloomex regularly and they have yet to disappoint. The flowers are always beautiful and the presentation is amazing. Customer service is top priority and it shows in all of their transactions. The website is very user friendly and checkout is super easy. Oh, and the prices are AMAZING. I'll always use Bloomex for my flower deliveries. - Caroline
Order flowers on Thursday (for a funeral) gave very clear instructions that they needed to be delivered on Saturday morning before the service at 10am. Order and instructions were confirmed in email. I receive a text on Saturday an hour and a half after the service that the address is out of the same day delivery area and my order will be delivered on Tuesday. Never again!
I placed a order today for a upcoming birthday. So far, the customer service seems to be on point! I was ensured the delivery would be on time and in excellent condition. The customer service was helpful and kind.
I have ordered from Bloomex on several occasions and have always been happy with both the products and the service. This past week I purchased two different gift baskets for family members at Christmas. I was very happy with the products, prices and the service. I would highly recommend Bloomex for flowers and gift baskets to my friends and family members.
Pretty easy to use web site. using it for the for the first time hopefully flowers will be beautiful .
Very Easy simple to use to place a flower order for upcoming birthday! Can include a personal card too. There are add ons you can choice as well. Would defiantly be using bloomex again!
I love the quality of Bloomex flowers. My sisters and I all bought my mom flowers for her birthday. I bought Bloomex, my sister used other vendors. My bouquet lasted at least a week longer that the others! Such beautiful bouquets and really the highest quality.
Great experience, recommend!
I love Bloomex...always so professional and prompt. Never a late delivery! Flowers always fresh and elegant. I love the Mason jar vases, gives bouquets a throwback feel.
Terrible quality bouquets. They deliver on time but they do not at all care for what they promise to deliver, almost none of the flowers matched what they had in the description and it was so poorly constructed I am actually ashamed I sent them. If you must use this service as it is very convenient I suggest perhaps stick to red roses, you cannot mess those up.
I've gotten Bloomex for over a year now. Absolutely love this service.
There is no question that Bloomex is the best! Stays beautiful longer than any other vendor in the market, and always on time.
My go to site for ordering flowers. Bouquets always exceed expectations and are delivered on time. Great customer service too. If they are put of a type of flower, the florist reaches out with plenty of other options. Amazing prices for beautiful product.
The site was very easy to navigate, adjust the order and to go through the process without a glitch or any surprises. We even called to ask a question and had immediate help and fully answered all of our questions. Much easier and smoother than the other 3 sites we first tried. Would recommend Bloomex to anyone
Ordered flowers for mothers day. They arrived 2 days late and half dead. Have been trying to reach someone for 3 days on this and cant speak to a person. I recommend saving your money and go somewhere else.
Having spent many years making a habit of sloth and laziness, I have frequented many of the popular online flower delivery services. Bloomex, however, will be the last one I use. Not only are the blooms reasonably priced, but they are also beautiful and last weeks!!! The selection is amazing (it's not just different colored roses which most sites offer) but they offer a wide selection of types (such as renunculus, my wife's personal favorite which are next to impossible to find) and colors. I HIGHLY recommend Bloomex for all your floral needs.
The flower arrangements from Bloomex are exceptional! They are beautiful when they arrive and just continue to get more beautiful as there are also buds that continue to bloom.
Easy to order online. The delivery cost of $14.99 is a bit steep. A lot of great choices. Good detailed descriptions of which flowers etc will be included in the arrangement. Perfect for a pandemic Christmas in lockdown!
Really good and fast service. I was really happy with the service and the product.
Flowers are great! Will definitely order from them again
I love Bloomex!! They always send me exactly what I love and its always on time and exotic!
Great service. Used local businesses. Flowers arrived on time and what I expected. I would definately use this service again.
Flowers are lovely I do wish I could have gotten a window in when they were being deliver but they look great.
No matter where I am in the country, or where I want my flowers delivered, Bloomex has consistently gotten what I ordered to the place on time. Always high-quality flowers and gifts, with reasonable prices.
Worst customer service ever. After having an issue with my order, I waited for more than 40 minutes on their online chat to end up having the chat ended by "Jon" after I told them I've been waiting for so long. I then called their customer service number but still no response. Will NEVER order from them ever again.
Used Bloomex for several years now and they provide a fabulous service at excellent prices. My family always loves there bouquets.
Bloomex never disappoints! I ordered roses to cheer up my Mom and as always they arrived beautifully boxed, in perfect shape.The color was gorgeous and they have all opened without a single droopy head.
This is probably the worst company I have ever dealt with. I placed a $100 order guaranteed to be delivered on New Year's Eve. 5 days later it still hasn't arrived. The company will not refund my money and blames the delivery company only! DO NOT WASTE YOUR MONEY o Bloomex istill haven
This is by far the best online flower shop there is! Their dedication to customer satisfaction is noteworthy! Their floral arrangements are dazzling and their prices are unbeatable.
Love Bloomex!They have the best selection and so unique.
If giving a negative star review were possible, you better believe I would. I ordered a (supersized) bouquet of red roses. Apparently, red roses were hard to come by that day, and an assortment of red (but only 2 of them), pink and yellow roses were used (and it certainly didn't appear to be supersized by any means). When I contacted their lackluster customer service department, I was told that on their website (yes - if you search under policies it does indicate, nut nowhere during the checkout process) as well as in my email confirmation (which it does not) they reserve the right to substitute orders. One would imagine, as a courtesy, the company would make contact to inform of these changes. But no. Offering 15% of a future order as compensation is hardly satisfactory resolution. I would HIGHLY recommend finding an alternative supplier for your floral needs, unless dissatisfaction and miserable customer service is what you're after...then by all means, use Bloomex.
Our friend loved her arrangement. The florist called first and was able to make arrangements for delivery. Well done!
I love ordering from Bloomex, they always deliver on time and always outdo my expectations!
I checked my local florist in BC and then Bloomex. The Bloomex prices for similar items were a third cheaper than the local offerings, so I ordered from Bloomex. The flowers were delivered on the day promised and were beautiful. I shall use Bloomex again.
I love the Bloomex and love seeing who the farmers are that prepares the flowers!
Amazing flowers and service. I will be using them again
I have used Bloomex exclusively for all my flower deliveries. We have been very happy with every bouquet.
The arrangement that was delivered is embarrassing. The flowers were dead, others were rotting. The arrangement was not worth anywhere close to the $130 charged. The other arrangement I was suppose to receive didn’t even arrive and they paid extra for a vase. Was terribly disappointed that my birthday surprise was ruined with such a poor clump of green bin ready florals.
Basic flowers are 62$ CAD incl. 15% discount and shipping. There are lots of delivery dates available which is nice.
I ordered orchids for my wife to be delivered between 9 am and noon on a Friday. They didn't deliver them until 5 pm Saturday evening, and with their "contact less delivery" they don't even confirm someone received them, as my wife was not home and wouldn't be home all weekend (as this was with the delivery instructions). I spoke to customer service at 3 pm on the Friday and I was assured they would arrive by 8pm on the Friday. Then customer service would not return my calls and when I finally got through, I was informed that I could not be refunded by customer service, and had to email someone else (whom also didn't reply) I wanted a refund as the flowers where never received by wife and bloomex blamed me for not being home for them to deliver the flowers almost 2 days late. It's winter and the flowers were left on my door step as per the contact less delivery (this is what I was told). They may have been taken or blown away, I don't know, but by them not confirming someone was home, I treated this as product not received. Eventually I was able to get ahold of someone through email and all they would do is resend the order, and not tell me when they were going to do it. And what came was nothing like what I thought I was ordering. Summary If you want "ok" flowers (not ugly, but nothing that makes one say "wow") at a high price, that could be delivered Monday to Friday between 9 am and 8 pm regardless of when you ordered them for, then Bloomex is for you, but if you want to get what you pay for, hire a taxi to pick up some flowers at sobeys and deliver them for you, because it will cost a lot less and get a way better and on time product
I have been using Bloomex now for a few years and I have ordered from them nearly two dozen times. The flowers have always been well received, fresh and reasonably priced. The delivery is wonderful. I know that Bloomex will deliver my order on time. Their website is easy to use and if you have any problems, their staff is very helpful and friendly. If there is any problem they make it right. Bloomex makes it easy to send beautiful arrangements to make my family and friends happy. Thanks Bloomex. Your loyal customer, Linda
I have been ordering flowers from Bloomex for several years now and have NEVER been disappointed. Their arrangements don't look like what you find from other dealers. They are modern and intense in color.
Great flower options that you won’t find elsewhere coupled with terrific service. The flowers from Bloomex are worth every penny.
DO NOT ORDER FLOWERS FROM HERE COMPLETE RIP OFF! (Second email sent on Sunday evening) These were delivered Friday afternoon... and they didn’t even last a full 3 days until Mother’s Day was over?! not only did “stock issues” mess up my arrangement style I had purchased, but they didn’t even stay presentable for 2 days. I am furious after having my first complaint dismissed by your company due to problems of none of my own that should of been posted On your home page stating covid 19 is causing stock issues! And now I’ve had to throw out wilted flowers after only having them for 2 days?! I am officially requesting a refund. This is disgraceful for your bussiness! I hope to hear back with a response soon! (First email sent Friday afternoon) I Order the enchanted cottage in supersize it looks nothing like the picture and considering I upgraded to supersize I’d assume it would be as extravagant or provide the wow factor as described. I am throughly disappointed considering without shipping or taxes the bouquet was $50 and looks as if I purchased it from the local grocery store. There is a picture for refrence. I’ve read the policy and understand that if flowers are not available they will be substituted with a flower of similar value but this is ridiculous. I will be sharing my experience or review as per requested where relevant because this is just unacceptable. Consumers need to be ware when sending flowers to friends and loved ones. I decided not to shop local this year because I’m extremely busy and it was the biggest mistake. These are the two emails I had sent to both Wecare@bloomex.ca And Customerservice@bloomex.ca And they have yet to reply to me with anything other than an automated email offering 15% off my next order! I will never be ordering from your establishment ever again after haveing you guys mess up on one of your biggest money making holidays of the year everyone and everything should be on their A-game. All in all shipping and horrible dead arrangement cost me $86.22 for flowers that didn’t last 2 days and ruined my wife’s Mother’s Day!
Great selection and speedy delivery
Do not order from Bloomex! ANY local company would do a much better job -- even the arrangements at Sobeys are nicer than what we received. The order did not arrive before 5 p.m. and the note that was written to the recipient was printed on the back of a coupon for our next order! I am so disappointed with this experience.
Update: I have attempted to contact the company once again via email as per their recommendation. Still with no attempt at resolution. Not a happy customer. I have had two terrible experiences with this company and they have never been resolved. One delivery was made in Halifax and one was made in Newfoundland. In both situations the flowers sent to the recipients were not the bouquets that I ordered. They weren't even close to what I ordered. I made several attempts to contact Bloomex via email phone and their live chat to resolve these situations and was unable to get any action. I could hardly get a response at all. It is very disappointing for friends and family to send a photo of the bouquet you sent only to find that it is not what you paid for and the company will not stand behind its product. I will not be ordering from here again which is a shame because it is a convenient service.
Terrible, terrible experience and service. I requested a delivery for the following day, and not only did the order never arrive, I was unable to get any concrete answers as to the status of my order or when it would be delivered. On one occasion, I was hung up on by the customer service agent. On two occasions, the person "helping" me on the online chat left the conversation and I did not get any answers after 30+ minutes of waiting. I attempted to get a refund on the 4th day as the flowers have still not arrived, and was told this was not possible. I would not recommend this service and will never use it again.
Bloomex is a very efficient way to send flowers and gifts and offers top-notch service. Their flowers arrive very fresh. I especially like their Ecuadorian roses. Absolutely stunning! My Mom lives in a seniors' residence 500K away from me and is very hard of hearing a knock on her door. The delivery person is very patient and kind to her and ensures she receives her flowers.
First-time customer. Quality of order was very good, price was reasonable and customer service was prompt and professional. Would order again.
This is now the second time using Bloomex and both times have been amazing. The flowers arrive in great shape and continue to bloom for the rest of the week. Beautiful flowers, great service and long lasting.
I have had nothing but happy experiences with Bloomex. Truly, just what “flowers” symbolize!
ordered from Bloomex a couple times now, Never disappointed and recipients have loved what they received. virtual chat gave me incorrect information thats why they are only getting a 4 star