We offer you all the opinions of real people like you who have information of the products and services of Johnston's Quality Flowers Inc. (Florist) in Fort Smith (Canada).
Nowadays the firm has a rating of 4.9 over 5 and that score has been calculated on 127 reviews.
As you can see it has an average rating is practically the top, and it is based on a very high number of reviews, so we can conclude that the score is quite reliable. If people have bothered to rate when they are pleased with the service, it works.
You know that we don't usually stop to give evaluations when they are correct and we usually do it only if we've had a problem or issue...
This Florist is included in the category of Florist.
The best florist in Fort Smith. Top quality fresh flower arrangements with fast delivery and excellent customer service.
The flowers I ordered were very pretty, the price was great, the florist called me to confirm details quickly after I placed my order. I appreciated their level of service and the recipient loved the flowers.
They were incredibly quick, friendly, and helpful. The person I was sending flowers to was moved from one hospital to a rehab center just before I'd placed my order, and Johnston's staff reached out to me ASAP to let me know there was an issue. We were able to get it sorted out quickly, and they were so kind and a pleasure to work with. I'll definitely use them again!
I just want to say “Thank You” for an incredible job on the flowers I ordered! I wanted perfection for this special lady, and you delivered! From the custom building of the arrangement to the rearranging of the delivery and card, you’re great people to work with! Highly recommended and you have all my future business!
The arrangement was absolutely beautiful. They were for my anniversary and delivered to 21 West End. My wife said that they are the most beautiful flowers I have ever got for her. They are now my go to florist and I highly recommend. You will not be disappointed.
I was so impressed that I got a reminder card of my mom's birthday in the mail. This kind gesture caused me to order flowers from this florist for my mom AGAIN! Their name says it all...Quality!
I love the service and positive vibes that are shared to make your shopping experience comfortable!!!
Beautiful arrangement sent for a birthday gift. Arrived early in the day so it could be enjoyed all day!
I placed an order online for an assortment of plants in a basket for a funeral. The next morning I received an email that my card was declined and asked me to call or email new payment information. Before I could reach out to them, they called me to resolve the issue. They informed me that the church and the funeral home were not accepting deliveries at this time (Covid) and asked if they could deliver the flowers to the home instead at no extra charge. Wonderful customer service! I feel they went above and beyond to insure that my sympathy was shown to the hurting family. I got a message from the recipient letting me know that the arrange was very pretty as well!
Always love the arrangements! Bring a smile one’s face.
It’s always great ordering with Johnston’s, either online or over the phone. I typically order the designers choice for a birthday or special occasion and it is always received well!!!
You guys are awesome. Mona really likes them. Thank you again. Mike and Mona Becker
I love Johnston’s! They always send professional and beautiful arrangements. They have always provided what I’ve asked for. The arrangement they delivered for me yesterday is beautiful.
I ordered a same day delivery and Johnston's were able to accommodate with a beautiful arrangement. Additionally, I mistakenly provided the wrong delivery address, and they were so helpful and understanding of my mistake. I highly recommend them. Thank you Johnston's!
It was very good of this florist to do a same day arrangement and delivery. However I was very disappointed in the quality of the arrangement I ordered. It was a sympathy arrangement for $75 and was nearly 100 including tax and delivery. The person on the phone told me that they would make it and it would be beautiful and that it would be done right. It was very sparse and skimpy and mostly greenery. I will not use this florist again. I wouldn't have been happy with a fuller arrangement even if it had been smaller.
I was and have always been very impressed with Johnston's Quality Flowers. The individual who delivered our last order was courteous and presentable.
As always I received personal care ❤ and service is a understatement I lost my 32 year old daughter tragically on 9/29/2021 and the man who answered the phone was so nice and patient, BEWARE OF ONLINE ORDERING! Call your local florist DIRECTLY or a florist in the area of the delivery because the florist does all the work and they get about HALF of what you pay the online hijackers...the arrangement was for my son to remember his sister it's called MY SUN, MOON, AND STARS...beautiful blues and delivery was right on time THANK YOU JOHNSTON'S FLORISTS FOR YOUR EXCELLENT HEARTS AND BEAUTIFUL FLOWERS ????
The order was completed exactly as requested. The flowers were beautiful and the Birthday gift was perfect. Thank you
The person who answered the phone was super friendly, communicated clearly, and was overall quite helpful. The flowers were delivered on time, as scheduled, and were beautiful. I called from out of town and could not have been more pleased. My family members sent pictures....very pretty.
They cannot be beat for quality and service!
First time using them, as I am from another state. They were pleasant and helpful on the phone, and the delivery was fast. Our grandmother loved the flowers! She thought they were absolutely beautiful!
Johnston's are so easy to work with, especially under distressed circumstances such as the illness and death of a family member. I live in Georgia, and Johnston's has gone above and beyond all expectations. They have made a very difficult time, a little easier. Recommend.
The plant was beautiful. I didnt get to see bc i ordered it over the phone. So I let the lady pick it for me and my girlfriend LOVE IT.Thank you Johnston's Quality Flowers.
Johnston's Flowers in Fort Smith Arkansas is my go-to florist because I can always depend on the arrangements and plants to be of the highest quality. Additionally, the staff is responsive and straightforward in responding to questions. They deliver, meaning they do what they say they will do. You cannot go wrong with this florist, especially if you are ordering from out of town.
Employees were very helpful, polite, and considerate. A real pleasure to shop with this Company.
Called from out of state to order for a friend's birthday. Super friendly customer service, arrangement was still just as beautiful 5 days post delivery!
We needed to send a plant/flowers to our pastors family, due to the death of a family member. We were amazed at the variety and quality of the plants they had,and were helped by a genuine salesman, to pick out a great choice of plant! I can see why this business has been here for so long!!
Very great service and nice people. Very quick, I put in a order at 8:00 and it was done before 2:00. I wish they would notify you when it is finished though...
Very helpful service when I called to order a plant for a funeral. They made sure I knew when and where it would be delivered and that I was getting exactly what I was looking for. I received an email when it was delivered. The family took a picture of the plant and said it was the perfect thing to be next to the communion table during the service. Thanks so much.
Candance at the flower shop has excellent customer service. She helped make my mother in laws bday extra special from her California family.❤️
Extremely kind, helpful, encouraging and helped me stay in budget! And the actual arrangement was even prettier than I imagined! So thankful!
I highly recommend Johnston's Quality Flowers. Their staff were easy to work with. We placed an order from Oklahoma for a funeral in Ft. Smith. We weren't sure what the arrangement was going to look like exactly but it looked absolutely beautiful when we got there. Very fresh and full.
Representatives from Johnson’s were outstanding. They helped me choose something even though I wasn’t there, just by caring enough to take the time to hear about my loss. They did a great job and the recipient was very pleased. So was I! I will definitely use Johnson’s again!
Thank you for my daughter's corsage ir is beautiful. I live in Dallas and did the order over the phone. And you made it come to life. It is a family tradition to go get our flowers from yall. From my own, my mom and etc. Always top quality. And friendliness plus the professionalism. Again Thank you! Y'alls team ROCKS!!!!
Awesome service beautiful flowers for a birthday!! Thank you
I ordered a spring boquet for my grandmothers funeral days in advance. It cost close to $100 when all was said and done. The lady that took my order was very nice. We live out of state. When we arrived at the visitation, we were very disssppointed in the bouquet. It was placed in a cheap clear $2 glass vase. The vase was mainly filled with greenery. I could have easily went to my local grocery store and picked up a $10 bouquet of flowers. I attempted calling several times...only to reach an answering machine.
I called to order bouquet for a friend. Asked for orange since it's her favorite color and you all put the most beautiful bouquet with orange and bright colored flowers. She took a picture to show me and was so happy to receive. Great work Johnston's.
Professional, courteous, and fast. I ordered a live plant for delivery to the hospital and it was there in about an hour.
I can always count on Johnston's Quality Flowers. They have beautiful arrangements and are always fresh.
Wonderful place. Employees were helpful in my choice of a birthday bouquet. Prices were very reasonable.
Very professional and eager to help. I was placing an order from Texas to be delivered locally and they were very helpful in helping to add a little extra to the arrangement for a special couple's 50th Wedding Anniversary.
She loved them and they were delivered fast
Johnston's has always done a fantastic job for me. My sister was thrilled with the beautiful plant she had delivered for her birthday!
We’ve been customers for several years and the folks at Johnston’s ALWAYS do an amazing job! Very high quality flowers, beautiful arrangements, reasonable prices, and they are always more than happy to do outstanding work. Rock solid local delivery, as well.
Excellent service. I've never sent flowers, before. I was treated with respect and great kindness.
Great service. I live out of state and Johnston’s always gives quick, courteous service. Flowers look great!
Johnston's Quality Flowers is the best florist in town because they always deliver high quality flowers in great condition.
Johnston's Quality Flowers is great. I highly recommend their services. The staff are always friendly and their flowers are beautiful.
I live in another state, but I needed flowers delivered to a family member that was in the hospital. I tried to find a local florist (to support a small business). I found Johnson‘s flowers online, and I read reviews that were good. I was so pleased with my experience with them! There was a problem finding the room number because this person was in ICU. Johnson’s called in every day until they were able to find out what room she was in once she was moved from ICU, and they got them delivered. I didn’t have to do anything else after my initial phone call they took care of everything. I was very vague in what I wanted, but they knocked it out of the park! I would definitely use them again!
Johnston's Flowers has great service, great people, and most of all great flowers! Would not get my flowers from anywhere else.
Johnston's Quality Flowers is a great place to get all of your floral needs. The staff are professional, friendly, and caring. Also great is the fact that you can rely on then to get your order delivered in a timely manor. They always go above and beyond to make their clients happy.
Awesome customer service!! Love that the woman who called had a great sense of humor for the message left on my card. Definitely recommend them to anyone in the Fort Smith area!!
Great service, Great people, Great product. 5 Star.
The Lilly arrangement they sent my mother was absolutely stunning and beautiful! I loved it the service was good and the delivery was quick! Great job highly recommend!
Really good people to deal with and really good quality products.
Very fast delivery and wonderful arrangement!
Johnston’s Flowers did an exceptional job with my mother’s memorial arrangement. I can not thank them enough for their professional service. God Bless!
I live out of town and have used Johnson’s to send flowers to family several times. They always have the nicest customer service and deliver the prettiest flowers. I would definitely recommend it!
Great Service and the flowers turned out beautifully. Very happy with my purchase.
They were so helpful and took care of my order quickly! Will definitely use them again!
They were extremely helpful and thorough in preparing my order. It was delivered on time and looked amazing.
Was not happy about deliver getting there so late had i not called would have been later. The flowers were amazing as always but disappointed in the delivering time
Did a great job for me and my wife.
I was looking for a great local florist in Ft Smith. Their website spoke to me and it lived up to my expectations and then some. My client was thrilled and that was my only requirement.
Super friendly, made and delivered FAST, reasonable pricing, and had ALL items I asked for. Shout out to Tracy who helped me and had patients to please her customer. God Bless y'all!
Great business and great people to work with!
I have been across the globe on numerous occasions. I can always count on Johnston's to deliver beautiful, fresh, and on time flowers/gifts. Whether I am gone with the military or now as a contractor, they have always been my go to florist. They have arranged other people's weddings and made mine a special day also. I would always recommend Johnston's to anyone looking.
Johnston's Quality Flowers does a fabulous job always. They continually offer their customers great products as a reasonable price.
Krista explained my choices so that I could picture what my options were. My flowers were delivered soon after, and I am very pleased. Thank you so much...
Thank you for making my mother’s birthday full of sunshine. The flowers were absolutely beautiful. It’s so hard to be so far away from family and people and companies like you and your exceptional service makes it so much better to see my mother’s smile over FaceTime. Thank you so much. Definitely will be shopping again and will recommend you to everyone in the area.
I asked for an 11am delivery and they werent delivered until 4:30pm
Wow, ordered late one evening and delivered by lunch the next day!! Thank you so much!!
I am out of town and always order flowers from Johnston’s for my mother in Ft. Smith. She always raves about the quality. They deliver on time, send me notifications and keep me informed. They are good about email reminders without being excessive. I have gone to them for years now, with no complaints.
Johnston's always provides great service. When I call with something in mind, they always come through for me. If I don't know what I want, they are able to help me pick just the right arrangement or gift.
Their flowers are way too expensive. I purchased roses for my wife less than a week before Valentine's. On Valentine's Day her flowers wilted and crumbled away. This is even after she had water them every single day. Johnston's flowers did not do one thing to make things right. I will not order anything else from Johnston flowers! I suggest you do the same!
What great customer service and the flowers are awesome. Very pleased and I am a repeat customer from out of state.
Great selection of flowers, plants, gifts, and holiday items throughout the year. I prefer to drop in and do most of my selections and shopping right in the store. It is great to look around and see all of the unusual flowers. It is nice because they don't just have the hum-drum vase and flower arrangements. They have really neat things.
I really enjoy the varieties Johnston's Quality Flowers Inc always has to offer. The entire staff is courteous and work great hours to fit around everyone's schedule when we need them the most.
My experiences with Johnston's Quality Flowers has always been very positive. I have used them several times and appreciate all of their great customer services and beautiful flowers.
Beautiful flowers delivered to my mom. Looked exactly as pictured online! Johnston’s always does a terrific job.
I called from out of state to place a custom order for Mother’s Day flowers with very specific and important instructions. The woman who helped me was very friendly, helpful, and accommodating. I am now a customer for life.
Large store, great variety. Excellent customer service.
Whether I go in for a $100+ arrangement or a single rose for the special women in my life, their customer service & work is incomparable!
A stunning arrangement was delivered to my daughter for her birthday. I had a vision and a picture and it exceeded my expectations. Perfection! I am out of state and it’s nice to have a florist for all of the special occasions.
Always great service and great products. Best in the River Valley!
Johnston's provides great service, healthy, and long lasting flowers- friendly people!
I called to order flowers for my wife. I was able to describe what I wanted and they hit a home run. Delivered the same day!
Wife’s happy so I’m happy.
Beautiful winter roses that bloomed all together really big and beautiful delivered to my mother in law and I was in awe as much as she was. Will use every time!
Freshest and best place for any type of arrangement in the area!! From first love to last kiss, this is the ' GO TO' place for any floral arrangements!
My wedding flowers were gorgeous! I had called a few times and went in a few times to change some things and they were great to help me! Delivery was right on time to the venue and they were very nice!
excellent friendly service flower arrangement was beautiful, girlfriend loved her birthday flowers!!
I’ve used Johnston’s Quality Flowers twice now and I love their flowers. I will forever use this company. Great service great quality and great flowers!
Went to Johnston's for a Valentine's day arrangement with delivery. Everything went as planned and I couldn't have been happier.
Great service, all the staff works hard and goes the extra mile.
I can count on Johnston’s Quality Flowers to provide beautiful floral arrangements for any occasion. While some floral shops have been challenging when ordering flowers from out of state, not Johnston’s. They are always very professional, caring, and patient. Whether they deliver or push through a rushed order to be picked up at the store, I have always been happy with their service. Thank you Johnston’s Quality Flowers for the beautiful flowers!
Excellent service when ordering and delivering!
The service is great. I know that when I place an order that I will receive fresh flowers or a very nice plant. I can even ask for advice about what to send and can always depend on the advice given.
excellent place to get flowers!!!!
Johnston's has beautiful flowers at a great value. I have been a customer of Johnston's Quality Flowers in Fort Smith for many many years. They always provide me with the most beautiful flowers and whenever I order they are delivered on time and in excellent condition. You get a great value for your money!
They were very prompt and flowers were beautiful!
I have been ordering from Johnston"s for years and they never disappoint!
Loved th flowers that were delivered to my boyfriends mother. I live out of town so they arranged everything from a simple phone call. Highly recommend if you’re out of town and needing a florist to trust.
I was very impressed with Johnston's Quality Flowers. They were very easy to work with and reasonably priced. We ordered flowers from out of town to be delivered for a funeral in Ft. Smith. I wasn't sure how it was going to turn out as I have never worked with these guys before but when I flew in and saw the arrangement at the service I was very happy. It was absolutely beautiful and full of fresh flowers.
Always great service and Sid is wonderful to deal with called order in and it was delivered in less than an hour
Perfect arrangement, great customer service, and arranged a beautiful bouquet when left to their creative endeavors (even with my somewhat odd requests of a few choice flowers). :)
Johnston’s Quality Flowers is awesome! They were quick with processing my order. I had to change the delivery address, but the flowers were already out for delivery. They were able to change the address and get the flowers to the new location without any trouble. Oh and the flowers delivered were beautiful! Great flower shop and customer service!
Called needing 2 special orders - 1 in town delivery and 1 out of town delivery same day! - they offered wonderful recommendations for both - and gave me options as well as updates on delivery- great service and products!
I love the quality of the flowers here. They always make beautiful arrangements.
I called & talked with Ed, he took time for all of my information for 2 deliveries to my Aunt's service & to my cousin for her home. What a sweet compassionate business man. Very professional. Exactly what I needed.
Great arrangement and mother in law loved them. Been dealing with Johnston’s for years and never been disappointed.
Excellent Service Beautiful Flowers
I ALWAYS get my floral products at Johnston's Quality Flowers--have been a customer of theirs for years and years. I have ALWAYS received The Best Care/Help with whatever I need, and have been well pleased with their service. One of the BEST places of business in "The Fort"!!!
I was very pleased with the friendliness of the customer service person that answered the phone. He was helpful in making a selection. I placed an order that morning and the flowers were delivered by early afternoon. The flowers were …
Great experience! Wonderful professional help over the phone. The arrangement turned out even better that I imagined! It was perfect!!
Had a wonderful experience with Johnston’s Quality flowers. My mother lives in a different state and I wanted to surprise her with flowers. She usually works her own random hours, so I was slightly worried about having flowers delivered to her work. I put my flower order in explaining I knew she was at work right then, but didn’t know for how long. They had delivered the flowers within an hour of me placing my order. And they were beautiful. Thank you!!!
My mother used Johnston's Flowers dating all the way back to the seventies. It is the only flower shop I will use.
The flowers were delivered as promised. My daughter loved the arrangement. The gentleman that took my order was friendly and helpful. Overall a great experience. I will use their services again.
Great place to buy flowers. Staff is so friendly and helpful.
Friendly service, very helpful in selecting the right arrangement.
Johnston’s is known for their beautiful arrangements so I won’t go on about that. I spoke to Christa on my children’s first day of school realizing I forgot to send a teacher gift. She was so helpful! They put together and delivered same day. Johnston’s will be my go-to and they should be yours, too!
You guys did a wonderful job on the flowers for my wife they was very beautiful flowers and the delivery was on time.
Great service and quality arrangements.
I know I can call and get flowers whenever I need them. They do a great job at making sure my orders are completed on time.
The wife love the flowers.. great work always thanks
I always use them for special occasions. They are professional, helpful, very informative, and an overall great shop. I have been using them for years, and look forward to continuing to use them for years to come.
Excellent job every time. Same day delivery. Always exceeds expectations.
Everything was very nice! Ty so much. ????
Wonderful, My daughter loved all of them. Fresh, Great design and terrific customer service.
Easy to order online, delivered on time, excellent quality roses & greenery.
Arrangement was beautiful. One suggestion, send pic of arrangement to ordering person when sending confirmation of delivery. That way I know what the arrangement looked like since I ordered over phone.
Best selection, friendliest people and freshest flowers in Fort Smith Arkansas!
I placed an order from 12 hours away and it arrived perfectly and on time. Awesome easy over the phone ordering. Thanks!
Beautiful arrangement, competitive price and very timely.
I highly recommend Johnston’s Quality Flowers. I’m out of state and I sent flowers to a funeral. They sent my receipt plus a delivery confirmation. I appreciate the helpfulness, kindness and professionalism of this florist ????
Sid was super helpful. They went out of their way to make our delivery happen. The southern hospitality was amazing!(im from Oregon) Would totally use them again!!
I placed a phone order at the recommendation of a friend. So far, so good! Service was excellent. Good variety of flower and plant arrangements to choose from.
Always fast service, and have never had any complaints about the quality of the arrangements I send
I would never use any other florist. They are fantastic. My wife loved the anniversary flowers. Big hit.
These people right here went above and beyond to make sure my order was taken care of and came out just like I wanted I asked for two dozen roses with six sunflowers and they suggested things to help it all come together extremely friendly staff would definitely recommend this place for any of your flower needs
Johnston's is a well established business that has been in the area for years. I have used them and will be using them in the future as their arrangements are beautiful.
Always on time. Easy to work with. Beautiful arrangements. They always make those special times even more special.
Best flower shop in town by far! Always friendly, professional and accommodating! Thank you again for the super fast delivery and beautiful bouquet!
The floral arrangement these people come up with are amazing! The service is second to None!! Reasonable prices and BEAUTIFUL FLOWERS!!
Very helpful, friendly and professional! Best florist in Fort Smith!
When I called she was so helpful. She led me to how i could get the most impressive bouquet for my money. I am from out of state i reallt aopreciate her help and beautiful flowers she sent.Vivian
The young lady that I spoke with on the phone was very pleasant, respectful and most definitely very helpful. One I didn’t have pictures of your arrangements in front of me, and a lot of times that’s scary because you don’t really know what you are getting. But the smile “in” her voice really made me smile ( I was just getting home from work and was very tired), I’m being honest when I say I’m not really smiley at that time of day, nor talkative. But she made “me”, smile. And that is only half of her awesome-ness????, she took the time to make sure your place had what I asked for before completing my request. And it was delivered in a very timely manner. My sister (of whom the flowers were for), called me with a smile in her voice, now I did not know that smiles could be so contagious. She said the flowers were so beautiful ????????????Thank you so much, smile whisperer!! God Bless!
This is the second time I have contacted Johnston's Quality Flowers, I am located in NY and needed to have an arrangement sent within hours (not intended), each time they accommodated without hesitation. They were polite, helpful and kind (and their suggestion were a huge hit!). The arrangement did just wanted I wanted, made a difference to my friend. Their Name fits them perfectly "Quality". I will use them from now on. Thank you Johnston's Quality, for standing above the rest!! Another time I needed to send Flowers, this time for a funeral, I supplied all the information and Johnston's Quality Flowers took it a step further, they went on the web site, only to find out the information I supplied was wrong, if they had listened to me, my flowers wouldn't have arrived on time. Again this is the reason they have been in business for so long, they care to go the extra mile to make sure everything is perfect- God Bless you Janie & Johnston's Quality Flowers !
Thank you for taking care of us so well. We had a death in the family over the Christmas Season and your staff was very kind by making sure to get our floral order delivered quickly. It was very comforting to know that there are people who care.
Thank you Bill for providing great service!! Much appreciated!!
Great quality and service. Beautiful flowers at a great rate!
I had 4 bouquets from my internet order delivered for mother's day and each were even prettier than the picture on the website! All the ladies in my family raved about them. I have never had a bad experience with Johnston's over the years and will continue to give them my business.
This place is amazing. They do a great job of putting bouquets together and make sure that everything is just as you requested.
Great service and beautiful flowers. Got them delivered quick and my fiance loved them. Thank you.
Johnston’s is the best place to buy flowers in the Fort Smith area; hands down! I’ve been here countless times and make the most beautiful arrangements. If you are looking for flowers, go here.
The flowers I ordered for my daughters birthday were beautiful! They were really busy since it was the day before thanksgiving,still delivered them to her office by 8:30.
The arrangement was beautiful and the delivery time was very fast. Will use this flower shop for all my flower needs
Best flowers in town!
They do beautiful flower arrangements and we use them often.
My mom loved the arrangement! Thanks for making her Christmas Merry! Good job!
Johnston’s Flowers are the best in town, in my opinion. Same day delivery. Super friendly. Plus the quality of their flowers are great!!
I was so impressed with the service of Johnston's Quality Flowers. I placed an order late morning and asked if it would be possible to have delivered the same day. Not only did they deliver that day, when my daughter wasn't at her apartment they called to see if they could deliver to her school. I asked how I could tip them as they went out of their way to get her flowers to her that day and I live in Kansas City. They said no tip needed, just happy for her flowers to get to her that day. So sweet!! My daughter was so touch she said she cried when she saw flowers for her at school when it had been such a bad day! I cannot thank them enough!!
Johnston's Flower shop was so nice and accommodating. They took their time, listened to me, didn't make me feel rushed and delivered a beautiful product! I will use them again.
Called from out of town not knowing what to send. Johnston's was extremely friendly and helpful. They were patient and very informative. The bouquet was absolutely gorgeous! 5 stars and I will continue to use them. ????
I've been doing Business with them for years. They're great!
Once again you have outdone yourselves. My daughter sent me a photo of her birthday flowers and they were absolutely perfect. I asked for delicate and colorful and they were all that and more. Thank you for always making me look good when giving flowers!
I've been a customer for a couple of years and think they're very helpful. They've taken good care of me when I place orders.
best around
This flower shop is the worst flower shop I have ever done business with. I worked 70 days straight to come home to marry my fiancee so I ordered 2 bouquets for my small wedding. I ordered over the phone so they said that they would be about 100 a piece, I agreed, and they charged me 216. No worries. I arrive the morning of my wedding with my 4 year old and receive the prepaid flowers then get back in the car and strap my son in. I look over at the flowers and I'm furious. I unstrap him, grab the flowers, and march back in. Of course I have to keep the flowers because I need them and I had to order them over the phone because I was away for so long, but these bouquets were worth 50 to 60 dollars each. So I told the clerk and then the owner that they were bad people. What can we do to make you happy? Not cheat me? I told them that I wasn't trying to make them do the right thing, I just wanted them to know when they go to sleep at night that they are bad, bad people. I left and missed a call from the owner while I was strapping my son in. He left a voicemail saying that they were refunding me 20 dollars a bouquet. They did refund me 46 dollars. I would encourage flower shoppers to go anywhere else and let the free market do what it does to businesses who cheat good people. If you do go here, I would only buy from the inventory in stock to prevent being cheated.
Ordered by phone, kind of last minute, but the arrangement was beautiful and delivered that day for a wonderful surprise.
The arrangement was beautiful and special. Everyone was helpful when I placed the order. I specially appreciated the call from the florist informing me of the arrangements details, so to get my opinion. I thought that was an added service. The arrangement was delivered on time and was delivered very professionally. They called before delivery to see how they wanted it delivered. Again, special service. I would recommend Johnston’s to anyone.
The flowers turned out very nicely, and when I ordered online in the morning, they were delivered just a couple of hours later. Very happy.
The flowers were done exactly the way we told them. It was beautiful! A picture was sent to us from one of our close friends(as we could not be there). It was gorgeous! They also took them to the grave site and that made me extremely happy! She was a very good friend! I'm so glad she is with the Lord! I was very proud of the flowers. It was done very professionally!
They are the best quality!!
The delivery was exactly what I wanted & was delivered at the correct day & time. Was real pleased. Listen to everything I wanted.
Keeps history of my orders so when I call they know exactly what I want and where I want it sent very nice and friendly answers all my questions very professional
I ordered these flowers for my daughters birthday and a balloon and paid $75. For basically 3 flowers . I will use someone else from now on
Always great service!
My order was beautiful i didn't pick my own flowers the designer did and what a great job they did i recomend Johnston's Quality Flowers I'm Mr. George Everidge Jr from New Orleans La.????
They have the best selection and service. Pleasant people to deal with and make sure everything is exactly what we want.
Great product and service!
I order online so that the flowers could be delivered to my girlfriend since I’m out of town. I bought the Victorian Romance and when she sent me pictures of the flowers I was honestly disappointed. Don’t order online.
I order flowers for my bosses wife frequently - and they are always amazing. The flowers look great for a really long time. Super helpful friendly employees.
Absolutely fantastic! I live on the other side of the country from the delivery address. I’d made a silly mistake during online ordering. Right at 9am my time I received a call from the florist to get everything corrected. The flowers were delivered promptly. The recipients were thrilled and said they were beautiful! Thank you for being so professional.
Great service and beautiful flower arrangement.
I’ve been doing business here for years I’ve actually given them 5 stars on yelp. Until today usually if I order days ahead of time and my order arrives by about 10am today is my wife’s birthday and it’s noon and I hadn’t got my usual thank you txt. So I call Johnston’s and say “hey my wife gets off work at 3 what time are the flowers showing up” they reply with “well there not a specific time on the order.and we can’t have them there till right at 3” I ordered 100$ worth 50$ on fruit basket and 50$ On flowers I’d like for her to be able to show them off not get them at leaving time.... I’m sorry I thought if you ordered days before that was a given you wanted them there early. Maybe that’s my bad. Like I said I’ve been doing business there for years and been very happy with there service my go to place for flowers. same ole same and always done me right until today.
Great customer service and great flowers!
Wonderful customer service! Beautiful flowers and plants!
What a wonderful group of folks to chat with! Their suggestions, their research and their help have been wonderful! I recommend Johnston's Quality Flowers to everyone now! They sure made some folks very happy! I am glad that I called them! Tom O'Maine
I have moved from Fort Smith, but when I order flowers for friends there I always call Johnston’s. Everyone there is extremely nice and helpful! I have developed a great rapport with Krista and she knows what I like, so I usually work with her. She can send me pics of some of what they have and we discuss colors, types of flowers, design and containers. The most recent bouquet was gorgeous! It obviously takes extra time to work with me over the phone, but Krista is creative and patient. Thanks to all the all the great people at Johnston’s!
As always excellent service.
Good pricing and great help
Would've given 5 stars but never received a delivery confirmation email after I was asked. Otherwise very happy customer & I will use again.
They provide great customer service when you go in and whenever I've had an arrangement delivered it was on time and in perfect condition.
best flower shop
The person I spoke with about what to order was helpful as to what kind of arrangement I should order. She was spot on! So much in fact, my bride to be loved them and me even more!
Johnston’s always does quality work and they always do what they say they will. Flowers are always beautiful and delivered on time.
I am so glad to recommend Johnston's. I place my order from out of town and know the flowers will be beautifully done and delivered on time. Mothers Day bouquet was perfect.
Took the time to help me select the perfect flowers. Showed me examples of what the bouquet would look like. Extremely professional and extremely friendly. Definitely would recommend them to anyone.
They provide great customer service when you go in, and whenever I've had an arrangement delivered it was on time and in perfect condition.
Terrible ordered flowers for bday mom never received terrible phone service didn’t want to credit me will never order from them again They have no sympathy!!! Glad I live I. California!!!
The florist created a custom Halloween themed centerpiece. It had a superd collection of flowers and planting to fit the season. It was a surprise for my wife and she loved it!
Flowers were great and on time with flawless online order
I got an arrangement for one of my clients and she loved it, so enough said! Thank you!
The flowers were beautiful as always! We use Johnstons for all our needs! Wedding, funerals, Birthdays, etc. They never disappoint!
We love it here! They have done arrangements for us for weddings, anniversaries, etc. Any occasion that calls for flowers we have used them. Great people to work with.
The custom flowers were beautiful!! Wonderfully arranged and delivered on time. Will be ordering from them again!
For more than 10 years my Family has encouraged my exclusive use of Johnston’s Quality Flowers; I’m always pleased. An every occasion florist.
Our family has used Johnston's for generations very happy with the service. Staff is very friendly and helpful would highly recommend them.
this is seriously the best experience Ive had after getting the run around from a 1800 flower company its fantastic to know that flowers can still be beautiful and delivered on time. will only do business through Johnstons from now on.
Ordered flowers for my mother’s birthday! I live out of town, had special instructions, and they were able to fulfill my request! Thank you for making my mom smile on her birthday!
Friendly service and good advice/recommendation on my purchase. There was prompt delivery and a followup to let me know exactly when the delivery occurred. I could not ask for better service and the price was good. I wholeheartedly recommend Johnston’s Quality Flowers for all your floral needs.
Told them exactly what I wanted, and when I wanted it. They were perfect and on time! Great service!
I have used these folks all of my life and they have always taken great care of me and my family. Had a little issue with a card being wrong here the other day and the flowers weren’t exactly what I expected but they were depending on someone else to take care of it as they had to out source the bouquet to another business. I called and let them know that it was the first time that something like this had happened. They sent another bouquet to replace the damaged one. I couldn’t believe it, wow! These people are awesome, Billy Gibson
Very satisfied with them.They took care of me and were very intuitive and understanding. Will definitely be using them again
Excellent service and the arrangements were beautiful. Love this shop wonderful people.
Called last minute and they still took great care of me! Highly recommend!
Always friendly and helpful! Clean well lit shop
Fantastic Service!
Very friendly and reliable! Flowers were beautiful
Great flowers, great people, I will definitely order from here again
Johnston's is fantastic! The people are friendly and always help in determining what is best for the bouquets. The recipients are always happy!
Every time I have called them they have always been very helpful. I would not trust any other florist in the area. Even over the phone you feel welcomed. Again they are the only one we use and our company is in Oklahoma. GREAT JOB!!!!!!!!!!!!!!!!!!!
Excellent service, owners and staff are always extremely nice!
We have seen many beautiful arrangements from Johnston's so we chose them for my dad's funeral. The woman helping us was patient and did an outstanding job. The arrangements were beautiful.
Helpful with suggestions and made a unique arrangement for this memorable event. Thanks Johnston's!
Wonderful selection of flowers and gifts they had everything I was looking for to help make my fiance's special day start off to be her very deserved special day a reality thank you to all the staff who work here y'all are doing a wonderful job
Ordered flowers from them. Paid an exorbitant amount for the flowers. They took some cut flowers stuck them in an over sized vase and called it good. I ordered special flowers for my daughter who had lost her grandfather and the flowers were a special bond between them. I was horrified when I saw the flowers that were suppose to be delivered at noon but arrived 4 hours later. We had to call 4 times to even get them delivered. A first grader could have done a better job with the flowers that I could have bought at Wal-Mart for about $6.00 dollars. Will never use this store again or will I recommend them to anyone I know. In fact I will strongly encourage my friends and family to use someone else. Social Media will also know of the horrible thing Johnston's Flowers did to my daughter and my family. After talking with a staff member my daughters flowers were replaced with a beautiful flower Arrangement. Thank You for making a gloomy day brighter.
If you want a certain vase type and certain flower types or colors, just tell them and that's what you get. If they can't make it like you want it, they will call you and ask if they can substitute. Really a quality shop.
Butch and his employees go above and beyond in providing you great arrangements for every need.
I ordered flowers from out of state for my Aunt I asked the lady who toke my order if she would text me a picture of my order. Because I added additional flowers for my arrangement . She said that she was to busy. They were scheduled to be delivered the next day? My cousin sent me a picture and some of the flowers were not in my order. I overpaid! That is to bad for them! I was hoping to build a relationship with this florist for future orders. My recommendation is to find another florist in town.
I called the day prior to my Dad's funeral services to order flowers and they did everything within their power to complete my orders (3) and insure they were delivered that day, which they were. The flowers and 2 plants I ordered were delivered and all were beautiful. I appreciate that they went the extra mile for me.
Delightful! A last minute panic over a Father's Day gift for a shut-in; Johnston not only made it happen, but made it a joy. Quick, kind service (thanks, Rena!), fast delivery, and Dad loved the balloon bouquet and candy. I'd work with these folks any day of the week!! Thanks, Johnston's.
I truly love this team. Melanie is so great and always gives me exactly what I ask for. This will always be my go to Flower shop. I just placed an order and the arrangement exceeded my expectations and small wonderful. Thank you for all you do!
Excellent service as always. My go to for flowers for any occasion. Quick and prompt service
Always beautiful flowers! Wonderful customer service. I've used them over many years! Never dissappointed!
Have been using Johnston’s Quality florists for almost 60 years...first in high school in Ft Smith and throughout my career. Always fresh quality and creative designs.. not cheap but always of the highest expression of floral,artistry... PhillipMarks, M.D.
This was a stressful order. Dad in hospital, his and mom's 61st Anniversary. Sid was way more than helpful. Even got card changed when I realized the correct number of years married. Very accommodating, easy to work with, fair price. Thanks a ton for your help.
Excellent quality and speedy delivery! Thank you!
Called in an order and it was perfection for my Mom’s 83rd birthday!
Highly recommended, super friendly staff ready for your custom orders.
Wonderful arrangements. Timely delivery
They are so easy to work with! They had the order in and delivered within hours of me calling. Thank you Johnston’s quality flowers!
Lovely people to work with, beautiful flowers delivered so quickly, kudos!
I live out of state and ordered flowers to be delivered to a relative in hospital in Fort Smith. The Johnston's staff were very friendly, helpful and efficient. My aunt received her flowers before lunchtime and they were beautiful. I …
Nice people...always beautiful flowers..always do a great job!!!
You were friendly on the phone and I was amazed at how fast the flowers were delivered. The recipient was thrilled.
My experience with them through the years has been great. I like that they are a family business and always take good care of their customers.
I ordered over the phone from out of state for a special birthday delivery for my sister. The lady who took my order was incredible, even going to check quantities of the roses I was interested in and their condition. She went above and beyond to help me choose a vase, special greenery and ribbon. My sister was delighted with the roses! She sent a picture and they were exactly what I wanted. It brightened up her day in the way that only a gorgeous flower delivery can.
Always top notch, quality is never an issue and flowers last for three-four weeks minimum!
My order was delivered and was very beautiful! The recipient was very pleased, which, of course was my goal. I am a floral designer in another state. The recipient sent me a photo if the flowers. I was very pleased, as well.
You were very helpful in deciding what to get and just as courteous when I picked them up. My cousin was so happy! I had to drop them off at the door, but she called me shortly after and kept telling me “how beautiful “ they were. Will definitely use you again! Emily
I was looking for roses for a dear friend. I don’t pick roses well. They were so kind and helpful and looked at roses with me for a good minute. It was close to closing and they still delivered that same day! My friend loved them!! Thank you so much! I would refer anyone I know . Thank you again!! Shannon
You are always my go to florist in Fort Smith for many years. Have never been disappointed.
Your flowers are absolutely beautiful and fresh. Your designers are outstanding so the finished product is just gorgeous and very much appreciated by those I send them to. Prices are very reasonable. Thanks for the care you take when delivering an arrangement that lasts and lasts.
Customer service is great. Flowers delivered on time, fresh, looked great. Have used Johnston's Quality Flowers for over 30 years, never been disappointed.
My girlfriend was very excited and the flowers were beautiful. Thank you Johnston’s Flowers
Great customer service and wonderful quality in flowers