Reviews of Canada Flowers (Florist)

Nicolae Horumba

I ordered for Valentine's day fro my wife evening glamour and i paid 171 CAD for it, without taxes. All she got was a do it your self kit. Some flours spread in a package with some vase or something. I will never ever buy from them and I advise everyone not to buy from them anymore. I am coming back on my review to say tat I appreciate the refund of my money and advise you not to use the shop which delivered the flowers last time as they did a very poor job and all they did is cast a shadow on the way you do business. This is making me rethink my position and I will be using your services again in the future. So after all Thank You!

Meaghan Causton

Never disappointed. Canada Flowers always gets my deliveries on time - and their arrangements always exceed expectations. Thank you for continuing to help me wow and delight at just the right moment.

David McCaslin

Placed an order 3 days early for my anniversary so they couldn’t screw up 5pm of anniversary no show and no call Called to find out what’s happening and the answer was the florist didn’t pick up the dispatch Why no phone call to to give me a heads up ? Answer: oh I don’t know phone next day again spoke to a supervisor to find out what’s going on? She said I’ll call you back shortly Never called back Don’t ever use this company, they simply don’t care !!!!

Shawn Wallace

Purchased a bouquet delivered to the house for my anniversary. Flowers arrived wilted and brown. After complaining they offered to refund me 35% of the order amount. So much for their freshness guarantee. Do yourself a favor and just drive down to the local florist instead of ordering from these people. Oh, and they were completely dead less than two days later, had to throw them out.

Cameron

I ordered a bouquet of flowers online for my girlfriend. The flowers in the picture looked great so I thought Id try out the service even though the cost was pretty high. The flowers that my girlfriend received looked nothing at all the like the picture online even though right under the image it says that you will receive exactly what you see in the photo. Overall, it was a very embarrassing experience ordering from here I do not recommend this scam.

Daryl Theurer

I paid $112 for an arrangement of roses for my wife. What she received as a bunch of roses that are tiny and of poor quality. PLUS after only 24 hours, they are all wilting. Someone else in my house bought roses at Walmart for $15. They …

Sandie

I did not see the delivered flowers but the recipient was thrilled with them. Brightened her day just as they were intended to. The ordering process was super easy and delivery was on time.

Marnie Saunders

The flowers I ordered for my daughter were beautiful! She was so surprised. The yellow roses were fresh, luscious and made a great contrast to the sassy daisies. Thank you! It was just what I wanted for her!!

Charlene Gozjolko

The online process for selecting the flowers was easy and painless. When ordering online I am always worried if they are going to get the flowers and what are they going to look like, in this case, the person got the flowers in the time specified and they looked great. I am very pleased with the service.

Georgina Yousif

I ordered a premium arrangement and they didn't look fresh from the first sight. The tulip petals were hanging down and the roses had dark spots on the top of the petals when the delivery guy took them out of the truck. I could see my mom was trying to make me happy by saying she liked them but I'm very disappointed. I was expecting them to be fresh, especially after paying over $100.

Shirley MB

Using the website was easy and the flowers that were delivered were exactly as the pic showed. The delivery had a discount code which made it very reasonable. They were delivered early in the day.

Alexandra Roberts

I ordered flowers for my cousin’s engagement. They were delivered on time and the bouquet was beautiful. I selected the mid-size and was not disappointed. Some places tend to look nice online but the actual arrangements appear smaller or are not true to the photo. In my experience this company is not one of those. It was a beautiful arrangement and looked true to the photo. Very good experience and would recommend.

Greg M

I paid the highest amount for the premium flowers for my mom. She sent me a photo and I was not impressed with the size/amount she received. Unfortunately, I know it's local florists who get the orders from Canada Flowers so it's not directly Canada Flowers fault. I still won't be ordering from them again.

Rodney

Order was delivered late and I was only notified late in the day of the delivery that the affiliate had no stock left of what I paid for. Was told in a few days the order would go out. A few days????? Anyway CF sent a different flower arrangement to my mother and it was not at all what I ordered. I feel that the florist just filled a vase with whatever they never sold on Mothers day and used it to fill my order. I was not given the chance to adjust my order just accept that they sent out equal value for what I paid - I doubt that however. Anyway not impressed with how this turned out and I will look at other options in the future

Cyp_chick

I use Canada Flowers exclusively as they send beautiful, fresh flowers that are worth the cost. They also often have coupons available that help with the taxes or delivery charges. Highly recommend!

yvonne dignard

The one star is because Canada Flowers did delivery on time for the funeral and when I phoned them to make sure the flowers would arrive in time they then phoned the Florist in Winnipeg to make sure. My cousins sent me pictures of the 2 arrangements and I was very disappointed in the skimpy amount of flowers. I had ordered Purest Love (the most expensive) and Harmony (the most expensive). These do not contain the amount of flowers that are on your website and the arrangement of the flowers is not professional. I won't use your services again.

Grace Cherian

My sister came home to find a very beautiful surprise awaiting her outside her condo door. She was extremely delighted with the beautiful bouquet I had sent her!!! However, I had specifically asked that the truck driver deliver the bouquet to Liz in person. Anyone could have walked away with the bouquet I had ordered for her.

Kathy White

Thank you Canada Flowers - Toronto Florist for your prompt and helpful service online to purchase a lovely Birthday bouquet with balloons + chocolates to provide my family as I'm unable to travel to see them.

Liubov Elkina

What a joke! My husband ordered premium level bouquet for $100 and we got 3 roses in it). They call it their very best version. size of bouquet less then 4"*4". Please look at the picture and never order there. It is less than my palm and a bottle old water(( Tomorrow will call and ask for refund...

Rick Chiappetta

I have used Canada Flowers for the last 5 years and they have been nothing but great! The arrangements are even better than the pictures portray! Thank you Canada Flowers for making sending flowers easy!

lil aquila

I sent my boyfriend surprise flowers from across the world and it worked perfectly! The customer service is super quick, friendly and helpful. (Rebecca helped me a lot!)

Juan Carlos Morales

The premium is too small and very expensive. Never refund my delivery cost. Sorry for them

Jeff Melanson

Great friendly service on the phone. The agent was very professional and nice to speak with. After I provided the delivery address she noticed that it may be a mistake, which it was. Together, we confirmed the corrected address. Thank you to their friendly and professional services my mother received her flowers on time. Thank you Canada Flowers!

Rachel Bartlett

Always on time, and always beautiful arrangements. I've been using this service professionally and personally for many years and have never been disappointed with service or quality.

Andra Nita

I used Canada flowers now for a couple of times and always was a pleasant experience. They did exactly what I request. The flowers were beautiful and showed as in pictures. I really recommend this company;

Connor B

Beautiful flowers, and quick service. The flowers look better in real life than on their website. When I was inside waiting for the flowers, they employees were laughing and very happy to do their job. God bless

Diana Tomasella

The arrangement wasn't as nice as picture. I was not pleased. Certain flowers were promised and didn't get them. Not well put together like picture. Totally different theme and colour. Don't think I would trust them again. Too bad. Customer service was great though. This was for my sister's 60th too. I wanted a more trendy arrangement and received a traditional style.

Bridgette Murphy

Unfortunately, I had a very bad experience with this company. I ordered flowers on Friday to have them delivered on Saturday. I received email after email saying that the shop was out of the flowers that I ordered and that they couldn’t be delivered or even replaced for equally priced flowers. FINALLY they were delivered today(Wednesday). I gave them 2 stars because they gave my a complimentary floral upgrade due to everything that happened. I won’t be ordering from Canada Flowers again, I was very disappointed in their customer service.

Kristen Agro

I order flowers from this site every other week to my office and they are incredibly fresh and beautiful. Always come on time, and they last for almost 2 weeks. I recommend this site to all of my friends because I get so many compliments on my arrangements!

Sonya Mcdonald

Canada Flowers did not disappoint! The bouquet was absolutely beautiful and delivered on the day they promised! Very Pleased with this company and will now be our go to for floral deliveries!

Debra G

Used Canada Flowers for several years now and they provide a fabulous service at excellent prices. My family always loves there bouquets.

Barb Niwa

The two sets of flowers I ordered for Mother's Day were gorgeous, according to their recipients! Also, the order was processed within 2 days, which exceeded my expectations. The only reason I am giving a 4 is because I find the prices a bit high in order to get a full vase of flowers.

Kim Dekroon

I was nervous to use this company because I read a lot of bad reviews but my experience was very positive. After I placed the order I called and asked them to set up a delivery notification so I could know that the flowers made it to the funeral home. They set this up for me and delivered the flowers the same day I placed the order. They did substitute some flower types but they still looked beautiful so I didn't mind.

Deborah

I ordered the flowers in a cup with a birthday balloon. My friend was so excited she called to thank me before fully opening the box. I would use Canada Flowers again.

Harper X

I sent my mother some sympathy flowers for the loss of her mother. A loss she had to go through... in a facetime call due to covid restrictions. They didnt arrive on the date they were supposed to due to weather. Understandable. What I still cant grasp is how these people can ask 150$ for a premium arrangement, that isnt worth 20$ & when you complain about it they say they're 'investigating the situation' and ignore you in hopes that you'll forget. I'll attach a pic of what I ordered and one of what was received. Take the extra 10 mins and go to a local flower shop OR EVEN THE GROCERY STORE. Avoid this company. Pic 1 - what was ordered Pic 2 - What she received

Lori Beaudry

Very disappointed in the quality received!!! Save your $$ The ordering process was easy, and the delivery went relatively smooth but the quality was extremely lacking I ordered the Teleflora Get Well Flowers (Premium) as I wanted something big bright and beautiful for my girlfriend. When I discovered what they looked like (which was the same day) I contacted Canada Flowers right away by phone to let them know my disappointment and also emailed them pictures of what was delivered as it did not look like the picture that I ordered and that it was not worth the $124.00 that it cost me. I was told that someone will get back to me within 48hrs...which nobody did. A week later I emailed them again and told it was being reviewed. I asked when I should expect someone to reach out to me as it has already been a week. Again I was told typically 48hrs, but it depends on the investigation. Well today marks two weeks exactly to the day I placed my order and I received an email advising me that the flowers I ordered was what was received and they are sorry but generously offered me a 10% discount on my next order! I have used Canada Flowers a handful of times and I can guarantee that I will NEVER order from them again. Makes me wonder what my other orders looked like So much for their 48hr guarantee!!!! The picture on the left was what I ordered and the picture on the right was what was received

Joe Arnold

This is in their ad: This festive basket also comes arranged with playful party favours and a birthday balloon. Please note that balloon and favours may vary regionally across Canada. There was no balloon, or playful party favours. The flowers were a hit with my sister, but I am not happy with the fact that items were left out. Delivery was excellent. And my interaction with the member of your staff i ordered thru was very polite and informative.

Anna Finkelshtein

Their customer is polite and responsive, the only reason I'm giving this more than a star. However, the service was below satisfactory. I ordered two bouquets for Mother's Day (well in advance). One never arrived at all, despite me following up twice during the delivery time frame and being assured it was coming. The other, had arrived in a timely fashion but I paid for an upgrade, and it certainly didn't resemble that. All I got in response is that it was "the correct size and value", but a visual comparison clearly indicates otherwise! Their resolution: a promised refund for the order that didn't arrive and 15% for the next order for the order I didn't think matched the upgrade. It's frustrating to be told that it's the "correct size and value", when it's clearly not. I just wanted a refund for the upgrade value, I thought it was a fair ask. Will I order from them again? Definitely not! My first and last time, and it was disappointing.

Ellie Joy P.

Reliable delivery around Toronto even on the rainiest day! A knock on the door and I was surprised to open to two incredible bouquets delivered contactless! Beautiful arrangements, thank you! They certainly made my day! I would have given it 4.5*, as it could have used a bit more attention to details (some petals falling the moment I unpacked them, the sender’s note printed very small at the top of an otherwise empty page, etc, but overall they are a joy to look at!

Patti Corcelli

My Aunt and Uncle sent me a photo of the flower arrangement that I sent for their 60th wedding anniversary. They were thrilled! And I was very pleased with how nice it was, met my expectations and more. And the added “Happy Anniversary “ balloon included was unexpected and a lovely finishing touch.

Stuart Keiller

A nice bunch of flowers for my wife on Valentines day. I went for the large bunch and I am glad I did as even these were not huge. It wasn't too much like what was advertised online but it was a nice bunch. I got delivery in Montreal but when I clicked on the email to give feedback it sent me here. Thanks for the flowers.

Cindy Lee

I've ordered from Canada Flowers twice this year and both times the service has been great and the flower arrangements were beautiful. My parents were impressed with how fresh the flowers look (I was quite pleased with how similar they were to the reference picture on the website). It's well worth paying a little more for quality. Will definitely keep ordering from them in the future.

Lindsay Mannella

My order was to be delivered 2 days ago, my friend has still not received her sympathy arrangement , now 2 days later. I have called a few times to speak to someone, finally this morning I was advised they were going to be delivered today. So far they haven't. The work day for the flower shop is almost over here is hoping they are delivered. Very frustrating. I thought this was the best route. It would have been easier to call somewhere and they would have been delivered the the same day.

Paula Weir

Fabulous experience! Flowers were outstanding!

Eat ing

Price wise not cheap, plus $15 delivery. Chose the cheapest bouquet and it still ended up costing me $47 even with my Groupon discount. 5 stars because they got my order sent the next day on Valentine's Day. Customer service is bad since I didn't get a confirmation email nor responses to my messages.

Jeannette Richter

Order was delivered on time as requested. The flower arrangement looked like the picture presented. The recipient was very pleased.

E J

New Review: October 2021. I have used Canada Flowers a number of times. I ordered flowers and an indoor plant for the occasion of my daughter's first apartment. The flowers and plant look great, and as you can see in the picture they really warm and brighten the room. Thank you, to Canada Flowers for its part in helping to make the occasion of my daughter's first apartment extra special and also for its stellar customer service. Satisfied repeat customer. :)

Vicci Collins

What my Aunt in England received was nothing like the premium item chosen in Canada. I understand substitutions but this was not even close.

Barbara Fraser

Thank you the flowers arrived on date arranged and they were very happy with the arrangement.

Aaron Pederson

Great service, Mother's Day during a pandemic meant that shipping was my only real option. Arrived on time and beautifully done and as an added bonus I joked "watch out for bees" on the card - and the florist included little fake bees hidden in the bouquet. Loved the attention to detail - will definitely use this service again.

Mitchell Zeifman

A beautiful arrangement delivered to a tricky address. Thank you!

Falcon Wings

Product Quality: truly appreciate the quality of the flowers. Packaging: very well packaged. …

Amanda Bortolus

Terrible DO NOT USE. I ordered two vases of individual daffodils to give to the admin. staff for Administrative Professionals' Day and they arrived limp and lifeless. I had to go and buy more flowers last minute from another place because I was too embarrassed to use the Daffodils. I emailed them 1/2 hr after I received the flowers with picture and they refused to give me my money back because I had "tampered" with them, as in I moved them from one main vase to individual vases to see what they looked like.

Keith Richard

The whole process was easy and the end result was a beautiful flower arrangement and a very happy customer and an even more happy recipient. I was nervous about ordering flowers online and for someone far away. But the process was easy, the website had lots of beautiful arrangements to pick from and reasonable rates, so I ordered with fingers crossed. The flowers arrived on the date I ask and they were beautiful. I would certainly recommend them for your future occasions :)

Milan Stepan

Very helpful in changing my delivery day. Flowers arrived at a time I asked for. Looking better than the picture. Excellent service. Thank you.

Sharon Hamilton

Deliver was good. Unfortunately some of the flowers were old - the recipient advised that a lot of the petals of some of the flowers fell off as she unwrapped the bouquet. When I notified Canada Flowers of my disappointment, I explained that due to person being out of town from us & over 80 we were unable to get pictures, the response I got was they would need pictures to settle the claim. Very displeased the customer service person didn’t read my email with the intent to understand.

Jody F

I included specific instructions on where to leave the delivery. My mother received a call saying it would be delivered after 4 PM. She checked, no delivery. She didn't receive her flowers on her birthday. Although the bouquet was delivered (I had to phone this morning to confirm that it was indeed delivered), it was left in an unclear spot and therefore left overnight outside with frost. And no flowers for my mom's birthday. Disappointing experience. Oh well. Will not use again in the future.

Rochelle Harrison

WORST SERVICE IVE EVER HAD. I ordered a bouquet through Canada flowers and I was told due to covid there may be changes. I was also told and asked that I ba called with changes because if it was not up to the standard I would like I would like to cancel. No one called. I was due to pick it up the day before Valentine’s Day, no one called. I called Canada flowers and they said the flower company was supposed to call me to pick it up. I called the florist whom I had to reach out to MYSELF and they said Canada flowers was supposed to call me..THE BLAME GAME no one owned it. It was my mother’s birthday/ Valentine’s Day dinner and no flowers. When I went to pick up the next day the bouquet looked NOTHING like what I expected and since I didn’t receive a call so I was expecting a spectacular bouquet. There were no roses and the guy said “oh! And went to put some roses in. The roses were small and closed and he said they’re new and would open, they did not. I called and emailed back and forth and they felt all my troubles were worth a 15% refund and a 15% discount on a future order. I just spoke to a manager named MICHELLE and not only was she rude and interrupting me constantly she told me that if I had gotten the bouquet as ordered she thinks I would still be calling for my money back. I explained I’m a single mother with no job due to covid and I reserved the right to cancel had I been given the chance and she basically said “well this case has been closed and we feel that we’ve done everything we can” no remorse. No responsibility was taken she was just rude and speaking while I was speaking. If you can help it DONT ORDER THROUGH CANADA FLOWERS. They have gotten multiple complaints about this particular florist and yet they feel that keeping majority of your money and not offering fair compensation for flowers you could buy at a supermarket is quality service... WORST SERVICE EVER. The first picture is what I was expecting and did not receive any communication I would not receive and the following is what I got. -3 stars if I could

Rick Bartalini

Their Yelp reviews reads like a crime spree of not delivering orders to delivering the wrong orders. The same experiences over and over and over again and taking no responsibiliy for ripping off their customers. What a complete fraud of a company. I ordered the premium Fresh New Day flowers as seen in the photo below with the white background. The other photo is what was received. As the flowers received were at best 30% of the size of what was displayed for sale. Even the standard lowest price version they are selling is bigger than what was received. So, they told me they investigated and that I received the 6 roses and that it was correct. First, there is no detail on the website about how many roses you receive. But in the photo it shows 6 roses just from one side. So it's safe to assume there are another 6 or more on the reverse side. The number of roses aren't the only issue, I wouldn't have even noticed that if the arrangement was similar in size. I inquired again and they said sometimes there are substitutions. OK, sure. But that still doesn't explain the size. They offered 10% off. Call your credit card company and ask them to issue a charge back. This is consumer fraud.

Martin VS

My order was processed and delivered on time, as usual. I had a chance to look at the arrangement at the occasion it was delivered for and they were really beautiful. I noticed they had substituted some flowers as the description had advised, but they certainly went above and beyond in putting it all together. Sorry, no picture, you will have to trust a returning customer who has been extremely happy with past services and arrangements. I recommend this service to all, as I have never been disappointed.

Sundeep Thotey

Flowers are Great and Delivery was on Time as per the Schedule. Cons Very Expensive Lack of Tracking the Order/Updates

Yvonne Way

I wanted to send flowers out of town to a friend for her birthday. The flowers arrived when scheduled, and my pal just loved her birthday bouquet. She said they were so beautiful and she was tickled to arrive home and see her flowers there waiting for her.

Timothy Calford

You have amazing customer service! I was able to adjust the information for my order easily, and get a more specific delivery time window when I requested one. The flowers were beautiful and surprised my wife, as per the plan, right in front of my in-laws (not part of the plan but definite bonus!) Nearly a week later the flowers are still looking amazing, showing how fresh they were. I would recommend Canada Flowers to anyone; it's worth the money :)

Christine Pagulayan

Flowers were beautiful, and looked like they did in the photo. Delivery was quick. Canada Flowers made contact with the recipient and made sure the delivery time worked for them. Price was reasonable considering the arrangement. Would recommend.

AidaJof

I chose this arrangement for my friend's birthday, which was supposed to have purple irises but were replaced with statice; notwithstanding, she was very pleased and sent me a photo. I agree the flowers were beautiful. I love the fact that the delivery man thought better of leaving the flowers at the door and left a voicemail instead and were delivered when my friend was home. Thank you, Canada Flowers - you were outstanding!

Mary

First time using Canada Flowers with Excellent customer service and the delivery driver was very nice too. I will be using there service again. I give them 10 plus stars ⭐️

B Elliott

Beautiful flower arrangement as always, I highly recommend this site for any occasion they never disappoint.

Elaine Evans

I wanted to send flowers to my friend for his wife's funeral last Friday. I ordered the flowers on Tuesday with a notation to deliver them on Friday morning. They were delivered on Tuesday, 3 days before the funeral! I was extremely embarrassed, plus the flowers were not looking their best by Friday afternoon. When I called Canada Flowers they apologized for the error and offered to send more flowers on Friday or give me a partial credit on my order - the person I spoke to suggested the cost of delivery. I said I would accept the credit and leave it up to them as to what they considered was fair. When I got my credit card bill I saw that they did gave me a credit but it was for just slightly more than half the delivery cost. Sorry Canada Flowers, but that is the second time you messed up a flower order and it is just not good enough.

Vivianne Schinkel

These were for my Aunt's 90th birthday. She was pleasantly surprised and loved the assortment of flowers. Plus the message was exactly as was dictated. Delivery was very quick as I had placed the order in the morning and she called me arount 3pm from Barrie. Thank you for quick response. Canada Flowers has never let me down since using them for over 10 years.

Michelob Ultra

If you like flowers delivered at 7pm on someone’s birthday use this service. Birthdays are to enjoy throughout the day yet my delivery happened at 7:00pm causing my mom to believe I forgot her birthday. I trusted and ordered days in advance. I could’ve driven flowers to her if I wanted them to arrive at 7:00pm at night. Arrangement was supposed to be an upgrade, I would hate to see the basic arrangement. Worst $85 spent on flowers yet.

Grace Sheng

Beautiful vibrant flowers were delivered to my friend's place for her birthday. The flowers provided were exactly what the picture looked like. Service was very good also! I would use this florist again.

Robbie Piper

Was nervous to order but all turned out great. The flowers were sent to my mom for her 80th birthday. She loved them My only disappointment was that the vase was not silver as advertised but that was so minor it wasn't an issue.

Denise Hamalainen

Both Tina as the recipient and me as the sender were 100% satisfied. The arrangement was spectacular. Many many thanks. Will definitely do it again when the occasion presents itself.

Amanda Fenton

Very disappointed with the gift basket I ordered. The description of what was included in the Gourmet Picnic Basket was "Fresh fruits, cheeses, nuts, sausage, olives and crackers arrive in a bow-tied wicker basket." What was received was nearly all fruit - not at all worth the $143 (which came to $176 TOTAL with delivery fee and taxes). Not at all what I hoped my grieving family would receive. The photo on the website is not representative of what my family actually received.

Barb Aiken

I sent flowers to my friend in British Columbia and this is the first time I have sent flowers on the internet through Canada Flowers. My friend e-mailed me to say that her flowers were delivered the next day and that they are absolutely beautiful. I asked her to forward a picture of them so I can see them, which I am still waiting for. I told her this is the first time that I have sent flowers via Canada Flowers and she said "YOU DID GREAT!!". I will definitely use this company again.

Hiva Patri

I love ❤ their flower ???? arrangement and options, and have always been happy with the service, speed and quality of everything!

Monica Sandhu

I had preordered them a week prior to my best friends birthday and they delivered on time! She sent me videos and pictures of the flowers and they were even more beautiful in real life. I will definitely be using this company in the future. Such an excellent variety of flowers and a simple checkout process.

Marcia Wilcox

Decided to order a ‘budget’ “arrangement”. I highly recommend you avoid these. What I received looked like a 3 year old threw together. There was no ‘arrangement’. Just 6 carnations and a bunch of leaves in a cheap vase. No ribbon. No bow. No babys breath or fern. Just a blah, boring and unattractive purchase. This was the least expensive “arrangement”. If this is what I get for $56, I can only imagine what I’d get for a higher price. As a resolution, Canada Flowers offered me 15% off my next order and told me what I received was what I ordered. It looks nothing like the photo on their website. There won’t be a next order. I highly recommend you order elsewhere where your money will go ALOT further and looks like a professional prepared it.

S Mattick

My friend called to tell me how much she loved the flowers I sent her. They were delivered according to my instructions and on the day requested. Thankyou.

Suzy De Oliveira

Fast & reliable! The bouquets are beautiful and the price is fair! I recommend it!

Kim Elliott

Our friend loved her arrangement. The florist called first and was able to make arrangements for delivery. Well done!

Merja Riikonen

The arrangement I ordered for my sister in law mother’s funeral was gorgeous. Many comments were made on it & the family said it was beautiful

Cheryl Smith

Third time in three months that I have ordered flowers for my relatives and there are always rave reviews on the beautiful arrangements. Very pleased. Will recommend to others.

Kimberlite Buckton

Ordered a beautiful bouquet for my Aunt. Delivered next day on the other side of the country. Absolutely amazing service and quality of flowers!

Raymond McNutt

Excellent service, and on time delivery to the hotel and the quality of the roses was superb. The courier driver was also very accommodating by delivering to the our room per my request.

Michelle Carvell

Ordered flowers for my mom's birthday. They were absolutely beautiful! Delivered same day, which was fabulous. Only reason it's not five stars is because the delivery person just left the outside her apartment door when she wasn't home to accept them, where anyone could've walked off with them. The neighbour across the hall brought them into her place until my mom got home.

Alanna Rinkel

There is no better place to order flowers from than Canada Flowers. It's the best place for original, exotic and beautiful and creative arrangements at the best price. The delivery is always on time and they will allow you to cancel an order and refund your money immediately. No problems whatsoever.

kurt fastje

Flowers received were beautiful and saw the results from a photo sent to us. The only problem was the delivery time. Ordered on a Thursday and could not be delivered until September 7 and found this slow considering Germany did not have a holiday when we had the Labor Day Holiday. Will know for future that so much time is needed when sending overseas.

D Cluett

Zero stars actually ..... PLEASE REMOVE SUNFLOWERS AS THEY ARE NOT IN SEASON. I placed an order today, it was confirmed and then AFTER it was out for delivery I received an email that sunflowers were not available. These were for a special occasion during a difficult time and I tailored the card to the meaning of the flowers. When I emailed them with my concern, I did get a call back from a lady with some attitude... I stated that because I had good service with them in the past that was why I used them for such a special occasion. She simply said " Well your order would not have been placed if you did not click that there may be substitutions"... RUDE!!! I asked what could be done for me, and I did NOT ask for a refund, but gave her an opportunity to do " something" for me... but NOTHING!! I said it was unfortunate but wanted to give them an opportunity to do something, .... then when I said, unfortunately, I will need to give a bad review, she again simply said " OK".......OMG I WAS FLOORED BASED ON PAST EXPERIENCE... I will share this story everywhere.... TERRIBLE CUSTOMER SERVICE .... My confirmation of my order stating " Sunflowers as shown" but it does not allow me to". PLEASE USE ANOTHER FLOWER COMPANY THAT VALUES THEIR CUSTOMERS DURING THE DIFFICULT SAD TIMES WHEN FLOWERS CAN HELP A LITTLE. I will definitely be posting a photo of what I paid + $70 for .... stay tuned

Rosemarie Reiss

I ordered this bouquet for a friend who just had hip surgery. It was okay, but I was a bit disappointed. There weren't as many red carnations as I had expected as per the picture on the site. Also, I understand that the florists often need to make substitutions, but for the florist not to have any plain, common white daisies was pretty surprising! My friend did like the bouquet, however. She said it made her day, so that's why I am giving a 4/5. I do have a good experience when I order from Canada Flowers, however...the service is wonderful, the choice of products is fantastic, prices are reasonable and customer service is amazing! Canada Flowers is my "go to" online florist! :-)

Lucy Domingos

The order was delivered one day late which took away from the birthday surprise and when it was delivered it wasn't remotely close to what I had ordered. I understand the issues revolving around Covid, but the actual container was supposed to be a mug (which is why I purchased that specific arrangement) and it was only a vase when it arrived. A little disappointed this time around as the last few times I've ordered from this site everything was great.

Jan Stewart

I ordered a beautiful arrangement of flowers for my daughter-in-law's birthday. I was told that due to COVID-19 that they were unable to get the exact flowers shown but would do their best. Daughter-in-law was very impressed with the arrangement and I must say it was very beautiful and so very close to what I had ordered. Prices were very reasonable.

Holly Crowell

For the price that I paid I thought that there would be a lot more flowers in the arrangement. Also, winter greenery was used rather than spring/summer greenery as advertised. I could buy the same arrangement for one third of the price from my corner store in Vancouver. However, the recipient in Calgary was pleased which was of course the goal.

Lynn Roy

Always order flowers from Canada Flowers, and recipients have never been disappointed. Even after order has been placed, I get an email stating they rec'd the order, I sometimes need to make changes to the card, they do it and reply stating it's done....Great service, never late, flowers always fresh

M. Marsy

They came up with a joke of an arrangement when I had ordered a premium size arrangement from their website. It was my 4th time ordering from them...I wonder where my money went those last 3 times. They offered a new arrangement, I told them I want my money back, even called and spoke with an agent and she said she would note it on my file. Next day..I get an email saying they resent the arrangement. My request was 100% ignored and they played dumb saying I was too late (I responded within 10 minutes)!

sukhwinder sandhu

Excellent experience. Ordered and delivered on the same day. Flowers were fresh and nice but a bit costly.

yoyo ma

ALL FLOWERS DEAD WITHIN A WEEK - THEY SELL THESE FOR $200 First signs of wilting within 24 hours of delivery 33% of them died before even fully blooming Customer service absolute trash Arrangement a lot smaller than advertised Delivered too early GROCERY STORE FLOWERS OUTLIVED THESE BY A LOT

Mark Taylor

I placed an order of flowers for my sister's birthday, but mistakenly put in the wrong date for delivery. I e-mailed Canada Flowers on a Sunday afternoon and they very promptly responded and adjusted the delivery date. My sister was thrilled with the beautiful bouquet and it arrived on time. Great service and product. Thank you Canada Flowers.

Gaetano Contrino

Wonderful service delivered promptly and as described. The receiving party was very happy with the bouquet. Will definitely use again

Nataliia Yarets

I am very disappointed with this service. My ordered bouquet of premium class did not correspond to the image which they expose for advertising. I paid the premium and they brought me something I would never order. I had to buy other flowers because it would not be convenient for me to go with them for a birthday. It is a pity that the courier did not warn me in advance when he would arrive, because I could not be at home and wait for him from 10 am to 6 pm. They left orders in the hallway. I would definitely return it if I was at home. I will never order flowers online again.

Katie Ades

Purchased as a surprise gift for my mum. I was luckily on the phone with her when the flowers arrived and was able to hear her surprise and joy when she opened them and found out they were for her. Purple is her favourite colour which goes beautifully with the bright yellow on the backdrop of green ferns and leaves. I am very happy with Canada Flowers: the website was easy and quick to navigate, the options are all beautiful and decently priced, the flowers are fresh and made her smile, and delivery went down without a hitch. I chose the Cottage View Bouquet with 1 step up for more flowers. I'm planning to order more from here for future occasions. Thank you for helping me make my mum happy Canada Flowers.

Ian Shaw

I have taken my time writing my reply, as we have so many experiences with flowers not lasting and having to complain, spending big money on flowers should be a pleasurable experience and I can tell you, this time Canada Flowers hit a towering home run. On August 30th my Wife's bouquet arrived, it happened not to be what we ordered, but a whole lot more, a full arrangement arrived in a large red vase, beautiful, not just roses but lileys and other flowers adorned the vase. It is now September 8th and the arrangement is still like the day it was delivered (or pretty darn close to it). Best flowers ever, and thank you for making my Wife's birthday even better. Someone really went the extra mile. Thanks again, Ian

Rita Yeap

I ordered a flower arrangement for my husband’s birthday. I specially chose the so-called Sapphire Sunrise’ as it’s a combination of blue and yellow flowers with a blue coloured vase which are his favourite colours. But when I received the delivery, it was such a big disappointment. I can understand there might be a substitution of flowers or vase but the whole look of the flower arrangements are completely different to the photo as on the webpage. Plus the vase is an ugly clay colour stuff and most of the flowers are not fresh. This is one of the risk when purchase online. I informed Canada Flowers about my dissatisfaction and they responded quickly and their sincere apology made me feel better and have the confidence to try to purchase flowers from them again. In February I had purchased a flower arrangement from Canada Flowers which was beautiful, that’s why I chose to buy the birthday flowers from them again. Hope the standard and quality of their flowers arrangement will be monitored and maintained.

Susan Pallister

Flowers were delivered on the correct day and the recipient was delighted with the arrangement. This is the second time using Canada Flowers and both times worked out very well. Thank you.

E June

Great online easy use service. arrangement was exactly as described, beautifully put together & received on selected delivery date. highly recommend!

Linda D'Amelio

Absolutely beautiful arrangements. Order all flowers, plants and gift baskets from Canada Flowers and have never been disappointed! Highly recommended!

Michel LeBlanc

I have to say that these flowers were the best in a long time. Others from a different provider were not as well balanced as these were. My Grand-daughter really enjoyed receiving these. The only problem, which in these times is acceptable, is that the original order called for purple roses but, I was informed ahead of time that this might not be possible. Really nice arrangement.

The PMA Canada

I have ordered flowers from Canada Flowers for a while now. The process has always been smooth and the recipients have always loved the arrangements. Last week I ordered flowers for the 29th. On the 28th I realized I had made a mistake and the teacher's birthday was on the 28th. I called Canada Flowers and they were more than helpful. They delivered the flowers on the same day with no extra charge. They most certainly bought my loyalty!!

sabina campbell

Satisfaction is NOT guaranteed as they state. Ordered a premium arrangement, cost $206.00, what was received was less than pathetic and did not look anything like what I ordered. I have a picture of what was received and I was totally embarrassed. The company offered a 10% refund. Do not expect good customer service from this company. I would give them a zero rating if I could.

J. Doug Humphries

Even when Canada flowers could not effect delivery which was no fault of theirs, they contacted me and I was immediately able to redirect the order to my complete satisfaction. I have used this service multiple with total satisfaction.

Debra Mildon

Thank you so much for the beautiful arrangement. The flowers were exactly what was pictured. The arrangement is extraordinary. Delivered right on time. I could not be happier. Thank you once again. Please keep up the good work

Sumita Sikand

Beautiful arrangement for a great price and they were able to deliver the same day! It's hard to find good, reliable online florists but I will definitely be using them again.

Jodie Stefani

ZERO ZERO ZERO ZERO ZERO ZERO ZERO STARS! DO NOT use this company they are a rip off and use the excuse of COVID (or that you HAD to sign an agreement that they can sub flowers based on availability) for not including flowers they were supposed to include in the base arrangement. They count on the purchaser not actually seeing what is delivered and the recipient is not going to say anything because that would be rude. I paid $90 ( with an upgrade) and the arrangement was missing three flowers that were to be included in the base arrangement. Flowers that I just purchased at my local grocery store. The arrangement was super tiny and the picture that they show on their order pages is absolutely a misrepresentation of what they provide. Thankfully the third time I used this company a picture of what was sent was shared with me because now I’ve been made aware exactly what RIP OFF this company is. I WILL NEVER ORDER FROM THIS COMPANY AGAIN!!!!!!! If I could post pictures I absolutely would!

Darlene Watson

I had googled flower stores and found them. So easy to use their website and they respond very quickly. I had forgotten to put something on and they called me back to confirm what I wanted. Very affordable prices and good quality selections. First time user and now I'm so going to be using them, moving forward. I highly recommend this place. Great products and to your needs. Very satisfied customer. Thanks again for your help and support.

Susan Tallett

I was delighted with the experience of ordering a table centrepiece for friends in Calgary this Christmas from Canada flowers. The online site is easy to navigate and the options for purchase are displayed well with details of what will be included. Ordering was simple and I appreciated that prices were shown in Canadian dollars. My friends were very happy with the gift and the photo they sent showed remarkable similarity to the picture and description on the site; this was much appreciated considering the challenges florists are having with their stock during the Covid pandemic. I will definitely look forward to using Canada flowers again!

Sedeeka

The flowers were delivered on time, they looked good. I thought the arrangement was quite small for $87 plus delivery.

Lauren Sambira

My brothers and I sent a bouquet to our Mother for Valentine's day ordered online from 3 different stores. My bouquet from Canada Flower was by far the nicest and rich looking. It was reasonably priced for the holiday and I will gladly use them again and recommend then to others!!!!

ian osias

Flowers were just okay even if I paid premium for it. The standard flowers in the picture looks more premium to me.

sylvia crossey

Found out flowers did not arrive at the intended address. There was an error on the address of crescent instead of court but the postal code and phone number were correct. Also, The town it went to does not have a crescent with this street name. So I don't understand when they didn't find a crescent with that street name they didn't call to clarify. It has been over a week I have made 3 phone calls to customer service and no one has been able to confirm where the flowers went. Disappointing. Company look into and provided refund.

Laurie Martten

Website was very user friendly and easy to use. Selection of flowers was very good and delivery was made as promised the next day. Although the flower shop did not have the exact flowers we chose, they phoned us to tell us that and said they would change up the flowers to ones they had in stock. The recipient said they were very nice although I would have liked the flower shop to email us a picture of the arrangement. All in all I was pleased with Canada Flowers.

Hannah Anidjar

I ordered multiple flowers to be delivered to separate branches. The flowers arrived on time and were beautiful. Thanks! I will use Canada Flowers again.

Marni Shulman

DON"T WASTE YOUR MONEY! I would NEVER use this service again. I ordered a beautiful purple arrangement for my best friend's 50th with 2 birthday balloons. What I received was a hideous, anemic, tiny arrangement with NO balloons. I understand sometimes there needs to be substitutions, but they are supposed to to send something comparable. At least try to use some of the same flowers, or stay in the same color scheme. You telling me no florist in the area had any roses or purple flowers?!?! I find that hard to believe. What's the point of website images if what you receive is absolutely nothing like what you ordered.

Nancy Lynn

This plant was lovely. Lots of greenery which I wanted because it was for a friend who had lost his father but I didn't want cut flowers. I have ordered a few plants from you and am more than happy with what I have received.

Catherine Atchison

I ordered flowers for my brother who just lost his young son. I spent hours searching for the perfect arrangement and upgraded it so it was a large, beautiful fall boquet to help him through this awful time. I understand that they can change the arrangement, and the vase was different (not nearly as nice), but the main thing was the flowers. I spent over $110 for these flowers, and they sent me a photo, and the arrangement was very small with half the flowers of the picture shown for the regular version of my order, let alone the fact that I had paid to upgrade it to MORE flowers. I'm not happy about this at all. The arrangement he received would be worth "maybe" $40. For the price I paid, I expected something really beautiful and full. When he sent me the picture, I couldn't believe that they would deliver something like this, and clearly pocket the rest of the money that should have gone into the boquet. If I can't rely on Canada Flowers to deliver what I spent hours searching for on their website, only to have something much cheaper delivered (especially at a time like this), then I won't be ordering through Canada Flowers again. It is fine to make small changes...the vase, if they don't have it, they don't have it. But the flowers, even if they didn't have the ones I ordered, they could have at least made a decent, full arrangement to be delivered to a grieving family. Never again!

Kerri R

Shipping was a little expensive but that’s no surprise when shopping anywhere online. However, the flowers were beautiful and fresh! Even a few buds left to come out! They made the arrangement look full, quite impressive for the price. Very happy and so was my mother-in-law

Annelise Dent

The flowers were delivered on time, and my sister was just thrilled with them. Although they were not exactly the flowers pictured, they were beautiful, and she was so excited to get them. They called before delivering and were very pleasant.

Kat Nunya

This was bought for my sister and it made her day. They are so beautiful.

Mary Ellen Moulton

Fantastic service! Consulted me before a necessary substitution for the container. Same day delivery. The recipient was thrilled with the surprise and the high quality of the flowers.

Kathleen StGermain

I was very pleased with the ease of ordering. The flowers arrived on the scheduled day. My daughter-in-law raved on how beautiful they were. Thank you, I will always use your service from now on.

Hirute Issayes

Horrible customer service. Called into a rep to get flowers to Regina Saskatchewan. Wrong flowers arrived. Different from those pictured. Not patient with me to send the correct ones. Offered small portion of refund. I will not use their business any more and suggest using someone else in Canada.

mila glushin

I have ordered First time from CanadaFlowers.ca I have read some reviews, but was looking positive and hoping for the best results. I’m putting 2 stars just for easy and not complicated order via PayPal. …

Patricia Colville

The recipient loved the flowers. They are glorious with all the pinks and greens. Could not be happier. Thank for again for making her day special.

Christine Baron

I ordered flowers online to be delivered to Surrey, British Columbia. The flowers that arrived were just as beautiful and just as nice as the photo on the website. I'll definitely order again.

Laurie Powell

Arrived when requested. The arrangement was close to the picture that I ordered from but would have been nice if at least a couple of the Lilies had at least started to bloom.

Terry Wykurz

Very happy with how quickly and how beautiful the arrangement sent was! Love the easy online service with Canada Flowers!

Cristina Barillari

If it were possible to provide them with a 0/5 star I would do so. There were so many issues I experience while dealing with Canada Flowers I don't even know where to begin: 1. I originally ordered "Dance with Me" for my Grandmother's 80th Birthday (see screenshot of the arrangement as advertised on their website). The original arrangement delivered to my grandmother did not arrive alive. My grandmother is 80 so she does not own a digital camera, cell phone with a camera or laptop. Canada Flowers refused to refund me because their Local Affiliate needed to see a picture of the dead arrangement in order to conduct an investigation. After much too much back and forth, my only recourse was to accept a replacement arrangement. 2. The process of arranging a replacement arrangement was extremely tedious. They demanded the old arrangement be return which is fine however we are in a global pandemic and I had to coordinate with a senior citizen via telephone. I asked that the Affiliate Florist provide me with a photo of the replacement arrangement prior to them delivering it to ensure they actually are fulfilling their obligation as advertised. That was refused by Canada flowers because they said "its not their policy". So they have no issue demanding photos from their customers but they cannot meet the same level of expectations as the service provider. 3. The replacement arrangement was delivered (outside of the agreed upon delivery window) and it was still incorrect. Roses were substituted for commercial mums and daisies. The overall size of the arrangement was significantly smaller than what was advertised. I was able to obtain a photo of the replacement arrangement which I provided to Canada Flowers (see attached) and Canada Flowers attested that I got what I paid for. I told them this could "possibly" be a suitable replacement for the standard version of the arrangement but I can purchased and paid for the PREMIUM version and this arrangement was definitely not a premium arrangement. My estimate was that I received approximately $30 worth of flowers but I paid $94. Canada Flowers offer an insufficient credit of 15% of what I paid plus a 15% coupon code for a future purchase (which I will NEVER use). I tried to reason with them via email and negotiate a middle ground between their offer of 15% and a full refund and they have outright refused. To me this indicates a pattern of poor service and quality otherwise any quality florist would have refunded my money. Please refer to the Better Business Bureau for accurate reviews from other customers who also experienced what I have experienced. I understand some substitutions need to be made as a result of COVID however, today I purchased an arrangement from an excellent local florist who assured me there are plenty of roses in the marketplace and they would NEVER substitute mums or daisies for roses as they are not of comparable value. This is an example of fraud due to false advertising. My last note if after all this you still decide to try your luck with Canada Flowers - Buyer Beware!

Caroline Nisbet

Excellent. I asked the recipient to send me a picture of the arrangement. …

Russ A

Dissaponted with their flowers. I ordered a dozen of roses, the total cost was over 90$ after tax. Basically got 20$ flowers from metro with some greeneries. Expected 90$ roses to be taller, with lusher bud, instead got short, small-medium bud flowers. Nothing special, and totally not 90$ flowers. Presentation is very bad, flowers were just put in an ugly carton board box and wrapped with plastic wrap. Filled up the card when submitting order, no card was found in the bouquet. Absolutely not worth the price. Maybe it’s just my particular case, since I see many good reviews here (this was the reason I decided to order from here). However I will never recommend this place to anyone, neither will ever use their service again. P.s. vase is ours

Matt Warnke

Very good customer service. And a nice greeting. Flowers were beautiful very well presented, girlfriend loved them

Penny Eccles

This was a disappointing experience. The flowers were to be delivered on May 31. When I did not hear from the recipient I emailed Canada Flowers asking about this. I received an email saying the flowers had been delivered on May 31. On June 3rd the recipient called to thank me for the flowers which were delivered on June 2nd. I confirmed with her that they had not arrived on May 31 as requested. The recipient sent a picture of the flower arrangement. The flowers were adequate, but very poorly arranged, and not what I had expected when I upgraded the order. Yesterday I had a need to send another bouquet of flowers. This time I decided not to use on online flower service. Instead I decided to 'shop local'. I went on line to find the name of a florist in the town the flowers were going to. I spoke directly to the owner, placed the order and it was delivered that day. The quality of the order, based on the picture from the recipient, was excellent. I would encourage people to forgo online florists. Google the names of florist in the town you are sending. Most of them have websites and many of the websites have reviews. When you deal directly with the florist, instead of ordering online, the florist gets the full cost of your purchase and does not have to pay the online service.

Claudia Chamberland

Friends and family have always been in awe of the beauty of bouquets and arrangements they receive and have added joy to their day! Ease of ordering, responsive. Flowers always delivered in a timely manner.

Nicki Rakitti

Flowers were delivered on the day I requested. The bouquet was really pretty and came in a vase.

Lynda Gingras

The flowers were beautiful, just like the picture I saw on the internet, it is nice to be able to see what you are ordering, they arrived on time. The recipient was surprised and very pleased with the flowers. I was very happy to have been able to order flowers for delivery in another province, this is a new experience for me as my daughter just moved to Nova Scotia and I am in Ontario, other companies told me that because of the virus they couldn't deliver. Canada Flowers went the extra mile Thank you

Linda Myers

I have used twice now and both times impressed with ease of ordering, compliments from party receiving. Also liked that identified what flowers were in bouquet.

Daniel Martz

The price was reasonable (though still pricey) when compared to other overpriced online flower delivery services. I felt the arrangement, flower types, and included vase were within the price range, and the arrangement was beautiful. All flowers were fresh. Delivery was on time and the delivery woman was very nice. Packaging was professional with a simple ribbon tie around the vase and plastic wrap to protect the flowers. I would order again because of how easy the process was, and the quality of the bouquet. I was worried that a generic name like "Canada Flowers" would be more about bulk and not quality, but the experience and product turned out excellent.

Laurie M

I ordered a sympathy arrangement in white. It arrived colorful with a big yellow ribbon. Be advised that the substitutions they have you agree to are significant and they do not preserve the integrity of the arrangement.

Shagana Visuvanathan

It's unbelievable just how much this store does not care about keeping its customers. I received a bouquet that looks entirely different from the one they advertised on their website. Their florist used carnations instead of roses and all the lilies were buds without a single bloomed flower; at a glance, the whole arrangement looks like it's entirely composed of carnations with little variety. I had no intention of spending $87 on a bouquet of carnations and although I understand that some substitutions were necessary due to the pandemic, I definitely would not have ordered this bouquet if I'd known it would look like this and the store made no attempt at letting me know it would look this different. When you email expressing your dissatisfaction, they only respond by saying that upon review of the photos. they conclude that the value is the same as the bouquet originally shown. An arrangement is more than just the flowers it contains; you pay for not only the flowers but the way the arrangement is styled. This arrangement that already contains white carnations had ADDITIONAL white carnations instead of white roses which is entirely unacceptable and is in no way the same value as an arrangement with roses and variety. I would not have minded the substitutions had they been a substitution that was in any way aesthetically pleasing or a different type of flower that wasn't already included. Substituting with white carnations when the bouquet already has white carnations is absolutely unacceptable. They only offer a 15% coupon for your next purchase. I will not be purchasing from them ever again so their 15% coupon is not satisfactory; I will simply receive another disappointing arrangement where they will blame the pandemic when other bouquet stores have had no issues (I had already purchased two different bouquets from La Belle Fleur and had no substitution issues whatsoever during the pandemic). I took a chance with Canada Flowers and I'm extremely disappointed.

leila jadidi

DON"T WASTE YOUR MONEY! I ordered a beautiful fall orange arrangement !What I received was mixed color different flower with totally not compatible glass vase instead of beautiful …

Bao Ly

This review is for a specific order placed recently. Previous dealings would warrant at least 4 stars. I ordered two arrangements/bouquets for my girlfriend's birthday. Both delivered on the same day via different couriers (probably because these guys are an aggregate middleman type company with multiple suppliers). The first order had reasonable alterations from stock photo to reality, but she was happy. The second order arrived later on the same day. However this one was a bit different from what was ordered. Interactions with the CS team were positive and professional, 15% refund offered, and a 15% off coupon as well (net effect is really just the initial 15%, since a coupon only has value for a returning customer). We both feel the delivered arrangement does not come close enough to what was ordered, We would have preferred a call/email and be given the option to cancel or change the order instead.

Carol Martin

This was my first experience ordering flowers on a website. I enjoyed the experience. The flowers were exactly what I ordered and very appreciated by recipient. I will use this service forever now.

Monique L.

I called Canada Flowers before placing my order online. The lady was very courteous and answered my questions. I then placed my order online. It was easy and the instructions were clear. The recipient of the bouquet of flowers I ordered was very pleased. She sent me a picture. The flowers were beautiful! Very happy with this transaction and would definitely order from Canada Flowers again. :)

Gavin Ramsay

The service was great and the flower arrangement was the same as what I saw on their website! The only thing I didn't like was I thought I could've had them be delivered as surprise, but their protocol is that they need to call the person you are sending them to regardless. Even if you tell them that they will be their to receive them. But overall very happy with my purchase just now I know they won't be a surprise, at least until they call them.

David Reilly

Flowrs ae expensive in Canada and more often than not ,what you get doesn't live up to the price. Canada Flowers however, are the exception. We are always delightd with what they provide and will use them exclusively as long as their great service continues.

lynne wilson

Don't deserve a even 1 star. I ordered the White Garden arrangement for a bereavement. They delivered plants stuck in a planter decorated with cutesie robins and a tacky orange ribbon. So totally inappropriate for a bereavement arrangement and looks NOTHING LIKE MY ORDER! The damage has been done nothing can fix this.

Jac Damas

I ordered get well flowers for a relative. They arrived swiftly and were close to what I had selected. She commented on how pretty they were! I asked Canada Flowers to correct a mistake I initially made on the card which they did immediately before sending. I found this company professional, and reliable.

Kelley Seiler

I have always had a great experience with this company. The flowers have always been beautiful and fresh and the service has always been fast. Thank you so much. I recommend this company whole heartedly.

Lorna Hannett

I recently ordered Easter flowers for my 3 children's families, that live in 3 different towns in Alberta. I ordered all 3 the same and while they weren't identical, they were all very nice and spring like. I also ordered a cute one for a Birthday, which was also very nice.

Bonnie Vautour

I use this shop to send flowers else where. Every time the arrangements have been beautiful. The receiver is always happy with it. Of course the arrangement is never the same, as substitution is a factor. But, the outcome is very good.

paul deacon

I ordered flowers for my wife on our anniversary from a local florist, and was pretty impressed with the flowers arrangement for the price range I had requested. I thought I would order flowers for my mother in law who lives on Vancouver Island and thought I would use Canada Flowers. The service was good and the flowers looked good, I went with the the fuller arrangement, but it was less than half the size and more than twice the price of what I arranged myself through my local florist. I will call a florist directly next time and I am sure the delivery will be free as well. Disappointed in the size of the arrangement and would hate to see the smaller one.

Renay Stone

Always pleased. Flowers always delivered on specified date. My experience with Customer service has been fantastic when I’ve messed up on the delivery address (more than once). The only reason I didn’t give 5 stars is that at least once the arrangement sent is quite a bit different than the picture I ordered from. Having said that, still very beautiful arrangements and happy recipients. This is my only go to place for ordering flowers.

Mary Jane Hunt

The flower arrangement received by my sister was absolutely beautiful and she truly enjoyed it. Thank you again Canada Flowers. I always receive rave reviews about your floral arrangements. Keep up the great work.❤️

Carole Bindon

The flowers were beautiful. We required a Sunday delivery which can be difficult. The flowers arrived as ordered. We were more than pleased and wish to thank the staff of Canada Flowers for ensuring our requests were met. Thank you

Linh Dang

Ordered flowers for my friends birthday. Delivery was early and flowers were beautiful! The only thing was they forgot to do was include the birthday message with the flower, so my friend had to spend some time trying to figure out who sent them to her. Other than that, arrangement was beautiful and she loved them.

genevieve manson-hing

I have used Canada Flowers twice and have been completely satisfied with the good, dependable service. I would definitely use this business again.

Paula Cormier

The flowers were pretty but not what I expected after I had upgraded. Looked more to be the lower cost flowers. My daughter who had received the flowers said that the arrangement should only have cost $30.00 to $45.00 and not the $80.00 that I paid. Disappointed to say the least. Next time I will just go into a florist and get them.

Barb Khagram

The recipient was delighted with her flowers. Delivery was on the same day as the order. Very pleased with the service and the flowers.

Steve Bles

The individual flowers (roses) were nice, full and colourful, but the presentation and arrangement was weak and not up to what I believed a $100 dollar bouquet would warrant. The only reason I gave it 3 stars was due to delivery timing and the flower condition as noted above, otherwise the entire experience would have been 1 star.

Chantelle Soares

Loved all the options for the arrangements. Great prices. My mom even got her order two days sooner. She loves her flowers and I will order from here again

Stan Janas

Delivery was done as requested. Arrangement was beautiful. The recipient totally loved it. It was even better than the catalog picture.

Laya Alles

The initial responsiveness was very good. There was a need to change the date and that too was handled very well. The quality of the flowers delivered were also very good. However, there were specific instructions to deliver the flowers first thing in the morning, and that was disregarded. Hence three stars

VHS3221

The quality of service delivery is low. The website says that delivery is possible from 8 AM, but in fact the courier picks up bouquets from a hub only from 12 AM. Also, the service does not guarantee either the similarity of the bouquet or the similarity of the vase with the photo.

Daniel Legris

Horrible customer service. My emails about completely inaccurate order were responded to once, claiming they'd give some form of compensation, but was never followed through. Any follow up emails have been ignored.

Annamaria Pettorosso

A partial refund of 60$ from almost 800$ is not a partial refund. It also doesn't even cover shipping. Your company is full of lies and fake reviews! Your "future discount" is 10% which is what they offer on the website anyways!!! And blames their mistakes on on the driver. Which makes 0 sense. Terrible, terrible customer service. Flowers came not even close to what I ordered. They dont follow their procedures and policies. Think it's okay to send wilted dead flowers (apon arrival) and not even make the bouquet you request. With the proper coloured flowers.

Florence Picard

Canada Flowers is a very easy website to use. The delivery was on time and the floral arrangement was exactly as ordered. I have used them many, many time, snd have always been completely satisfied.

Judy Kidd

Thank you for my most recent order #4579688. I appreciate your great customer service. At Christmas I foolishly ordered from another florist because when I checked you couldn't deliver until after Christmas. So after searching for more florists online I happened upon one who promised delivery on the 24th so I went with them. Disaster!!...in many ways AND not delivered until Dec.29/20, no vase and left outside on front porch in -3 weather!! This time I went back to Canada Flowers and I was not disappointed. I was emailed at appropriate times re the status of my order and even when it was successfully delivered in the requested time frame! From all reports the flowers are fresh and beautiful AND as depicted on-line! Thank you again for doing what you advertise and sending exactly as requested!!

H Suurnakki

Girls look at the beautiful flowers Heather and Harley sent to us for Easter! Heather they are stunning, thank you!! These were perfect! Timely delivery! Harley is my dog!

Sandra Pearson

I have used Canada flowers several times and been very satisfied that my orders have been fulfilled in a manner very similar to the picture shown on their website. I like the variety especially with options for plants vs cut flowers. Prices have been competitive with other floral companies but with greater choice. In an instance where the flowers shown were not available, I was notified by customer service that substitutions would be made; the substitutions were beautiful. I will use this company again when needed.

Deanna Brooks

It's great to be able to order flowers online and trust that they will be beautiful and delivered on time!

Toni Stratis

Flowers were phenomenal. Very happy with the product. Reason for 3 stars... they dropped the ball and did not include my personal message for the recipient. The recipient didn't even know they were from me until I asked them 2 days later if they received them. Super awkward from a gift giving and surprise gesture perspective.

Justine Mulready

I am extremely disappointed with the order that I placed for Mother's Day. I ordered the upgraded version of the Blooming Serenity bouquet, and what I got was less than desired. The bouquet looks like someone did half of it, got bored, and then just plopped some large, unrelated white flower in the bouquet. I sent an email to their customer service email and got a small refund, a coupon (which I certainly WILL NOT use) and an explanation that the total "value" of the bouquet was delivered. I highly disagree. I have followed up TWICE with that email in the last two weeks that I am very unhappy with this resolution and have received no response whatsoever. This is abysmal customer service. I will admit, I have not tried calling their customer service line, but from what I can see of recent reviews, it does nothing. Please do not reply like you are to other reviews saying that "there is a shortage of flowers" as I can clearly see the flowers that were supposed to be in the bouquet in the half that looks decent. That is not an excuse I will accept. I will admit that the website is easy to use and the delivery came on time (considering it was Mother's Day weekend), but that is the only positive I have to say about this company. I WILL NEVER RECOMMEND OR USE THIS SERVICE AGAIN. If you want to reach out to me, PLEASE RESPOND TO THE EMAILS THAT YOU HAVE YET TO RESPOND TO.

Marilyn Best

Flowers were ok but not anything like what I ordered so not pleased. I am editing this review to add that Although not like I ordered the recipient of the flowers was thrilled and says they were beautiful. The roses faded rather quickly but the remaining flowers were long lasting. So I am giving a positive review.

Theresa Nguyen

LOOK NOTHING LIKE THE PICTURE! I recently received a $100 bouquet of flower for my bday when opened it I was so disappointed because it looks nothing like the model pictures. When called to complained they said they had the right to substituted flowers which was understandable but what I don't understand is the substitution for all cheap flowers and greenery that it was two different bouquet. The arrangement was so bad we paid for nice arrangement and high quality flowers but get a $20 bouquet at the grocery. We felt so ripped off. I would not recommend this company to anyone!

Laur D

I received a bouquet as a gift and if it wasn't from my mom I would've thought it was intended as a joke. First, the entire thing was leaking, second half the bouquet is done the other half is completely empty and filled with broken flower stems. The bear advertised was pink but we received a brown one. I think that whoever put this together did so in the dark.

Maureen Mein

Excellent service. I ordered flowers to be sent a friend in the hospital however the wing she was in did not allow flowers. Canada Flowers contacted me before filling my order so I could choose an alternative delivery location. I was able to postpone delivery until my friend returned home 4 days later. She loved them and they looked exactly how I was expecting. The price was very reasonable.

Maryse Ristuccia

The flowers I ordered for my sister's birthday were gorgeous. She loved them and posted them as her profile picture ! I accidently doubled the order and the customer service immediately rectified the problem. Very happy!

Lori M

I ordered a bouquet of cut flowers for my cousin, and she sent me a picture when she received them. They looked exactly like the online picture. Well done!

Ruth Francis

Online shopping experience was good given the current COVID situation, and delivery was perfectly timed for Mother’s Day. However... I do not think these flowers are worth the price. They do state that due to shortages they will be replacing some flowers in the picture with similar substitutes but I feel like they could have knocked a good $30 off of the price for what I received. Probably won’t be buying from here again.

Alexa Acc

**** Michelle the manager is very unprofessional and she was arguing not giving me her boss’s number and these people are located in Toronto. This woman lies. Don’t, please don’t trust or shop from them. They are scammers. She says she’s in charge but no respect for customers. Ugly manners, ugly taste. They said we substitute all the flowers. Why? Totally of what I paid for and wanted. I placed my order weeks ago and the managed to do bad job like other negative reviews. This place is horrible, save your money. You will not get what you paid for. Florists, such an easy job but do such a bad job. All the roses which was the main reason I purchased this were dead. Look at the pics. And hey Michelle don’t pretend you care and respond back. This is what I received all dead flowers, ugly presentation for something over $100. Totally opposite of what I ordered and ugly. I would not recommend them. Trust me on this, I have shopped from so many other florists and this place was garbage. Not trustworthy. You count on them for these kinds of special days and they put you down.

Tom Duquette

Ordered early enough and requested delivery by 3pm.. Service did not meet my request , and my gf only got a picture after she left work and someone else accepted the flower delivery.. I will not do business again.

Cheryl Davis

The Arrangement was Beautiful, full of Yellow's and Purples and looked just like the picture. My Recipient was so thrilled with the arrangement. I definitely Recommend Canada Flowers.

Deborah Alper

Beautiful flower arrangements and seamless order and delivery. Even received an email informing me that the flower color I ordered was not available and that a similar color would be substituted, and in the end the the original bouquet was delivered and it was a ‘show stopper’. I’ve ordered again for my sister’s birthday!