Reviews of Forest of Flowers (Florist)

Korean Whitney

Always outstanding service! Whether I go in the store to order in-person or online, quality is exceptional! Highly recommend!!

Rose

My boyfriend loved the flowers so much. Thank you Monica for your help! ❤️❤️

Cathy Menear

The flowers were beautiful and the delivery was prompt on Saturday morning. Celebrating a 60th in isolation can't be easy but at least you can be cheered up with some amazing flower arrangements! Thanks again for your wonderful arrangement. Cathy

Kelsey Lauren

Got flowers for my mom for Mother’s Day. These were $80 flowers. The roses were dead within 12 hours.

Chantelle Hosein

A friend of ours lost their fur baby and we went here to get a flower arrangement and it was so beautifully done. Super impressed and recommended for anyone that needs any type of floral arrangement!

Linda Harrison

Forest of Flowers was a joy to deal with. I had to order some flowers for a family funeral that I could not attend as I live out of province, but they were extremely helpful with aiding me in picking out the right flowers to convey my condolences properly. My family members said they were beautiful and they arrived on time and in pristine shape. RIP Auntie and Thank you so much to the people at Forest of Flowers in London, Ontario for taking such good care of me and making that stressful time a lot easier to deal with.

Linda C

Amazing Staff and Excellent Service. Megan has gone over and beyond expectations of superior customer service. Always a joy to order flowers from here.

Sarah

Beautiful arrangements ! Online ordering and delivery was so convenient . I am so happy with my purchase and will be a repeat customer .

Lyn S

So when you order green roses... apparently they give you off white roses named green tea roses there is nothing green about them totally dissatisfied and very upset Way to totally mess up Valentines Still can’t understand why a florist wouldn’t have explained in the first place that they don’t do green roses that they do off white ones with the name green tea

c hunt

Great people. Great prices . I will absolutely make this my go to place for any flowers I need

Scott Rowe

Mom love her mother's day flowers

Shay Khan

Love the service and the flowers. Appreciate you guys ????????

Roxy M

I live outside of Canada and ordered a bouquet of flowers for mom’s bday to be delivered on her birthday. To be honest, I only had disappointing experiences with other flower shops so my expectation for this delivery was not very high. This time around, I was pleasantly surprised by the whole experience!! The customer service was great and the bouquet was gorgeous! My only instructions were that mom likes yellow flowers and the bouquet had just the right amount of yellow without making it be too much..I will definitely keep you as my flower shop of choice. Thank you!!

Brandy cholmondeley

Everything I expected. Happy customer.

John Mir

Amazing team and friendly services

Dave Hutchinson

Excellent

Angela G

Forest of Flowers on Wellington Rd S London ON never disappoint. The flowers and arrangements I get from them are always beautiful and long lasting

Sheri-Lynn Miller

Was on my way home from work and used google to find a flower shop near me, Petals and Pots was the first listing. Went in and the lady happily helped me pick a nice bouquet for my daughters 20th birthday. She needed some cheering up. Definitely recommend and will return. Thanks again!

Paul Smith

Good flowers for a decent price. They usually have roses on sale for that special someone, or a nice bouquet. Will deliver for you same day. Friendly staff and a good selection for all your flower needs.

Andrew Stultz

Staff here are really helpful and insightful. They go out of their way to explain in detail the products they offer.

Dan Nelson

This is a great place for all your floral needs. From picking out an on-hand arrangement or sending flowers anywhere. They are fast and efficient....and fresh. All holidays and special occasions are covered. Once you are on the client list, it is so simple and easy to send to your usual recipients. They have multiple locations in the city and even one in the Oakville/Burlington area. You can drop in, call in or use the web, they really make it easy.

Dalia D

Beautiful flowers. Delivery was same day. Im very happy with service. Website is easy to navigate and place an order. Recommended to everyone.

Ahmed Zekairy

Fast same day delivery

E Wheeler

Great little place. Nice staff always makes a nice little arrangement for the girlfriend.

Rebecca Garnham

Excellent service!! So efficient and the website is easy to use. I always use Forest of Flowers when I'm in need of a gift :) Highly recommend!

James H

This is an excellent flower shop. High quality beautiful arrangement delivered on time. I will use them again

Jan Nyhof

I received an arrangement for Mother's Day that I was disappointed with. I sent an email directly to Forest of Flowers and Theresa responded before 9 am the next day. Six hours later I had a beautiful new arrangement delivered with a handwritten note from Theresa apologizing for my dissatisfaction. They truly stand behind their guarantee and go the extra mile to ensure their customers are happy. When everyone else seems to have forgotten what customer care is all about, it's nice to know it is still a priority with this business. I will definitely be visiting the shop and recommending them!

Nick van Vlymen

Great service, thanks so much.

Shannon Woodhouse

Very impressed with both the speed and the quality of the arrangement that was sent. The value was definitely there. It was delivered in less than 4 hours to a colleague who had lost her mom. The price was reasonable and I was very happy with the service!

Andray Sumeer

Amazing service! Thank You Alex Lim!!

Aaron Cryderman

Very nice flowers. Service was good

Marian Peralta

The flowers were beautifully arranged. Just as pictured. Thank you!

Gerry Clark

Great service and product. Hand written card and delivered as promised.

Alex Kotanko

Great service, very friendly and well versed, understood what I wanted and was very helpful finding what I was looking for.

Raymond Sheng

Beautiful flower arrangement and on time delivery! Very happy with how it all turned out.

Frank Schindler

Hey guys / girls great place to buy that someone special roses ❤️

Krevan Photography

I was so impressed with my sisters birthday plants and balloons! So beautiful and really loved the full sized ballon! I should also note that not only did I place the order the day before from my home in BC, but the delivery lady delivered it the next day in a huge snowstorm!! They went above and beyond and highly recommend them for any floral or botanical needs! Thanks for saving the day, you are wonderful!

Tara Heraldo

Feb 21, 2018 - They provided excellent customer service. Monica who was so very helpful and assuring helped us pick out a beautiful arrangement of flowers for a certain occasion. Feb 23, 2018 - When they arrived it was even more than I expected. They absolutely do a wonderful job in what they do and I know before walking out she told me to not worry that I would be happy. Everything was perfect...the cost, the arrangement of flowers, the colors and types of flowers chosen...more than I could've asked for. I've been to them a couple of times and they always kept it beautiful consistently. Definitely a recommendation for any occasion. Thank you forest of flowers!????????

Matteo Sivilotti

The staff is amazing the quality and beauty of their floral compositions is outstanding for the price. Definitely a great place to consider if you want to impress your loved ones. I have purchased many flowers from that place I have never regretted it.

Joy Henke-Paxton

Flower arrangement was beautiful, fresh and bright and was delivered on time, as requested. Will definitely use you again! Thank You!

Marta Wlodarczyk

Absolutely beautiful flowers! Very satisfied with their great quality flowers and amazing work putting the flowers together!

ryan rece

First of all the customer service is amazing, your greeted with a smile and not approached as an extra task. Friendly atmosphere from all staff and good quality flowers used, not ones that will die quickly. The location is convenient and so are the hours, that's right no banker hours here and it gets better they actually have sales and a rewards program. If you live in KW or close to the highway, just shop here, it's well worth your money!

Michael Oliveira

Beautiful flowers!

David McManus

1st time customer I was . The employees were all amazing. Very helpful and so kind. I could see and feel and sense they were a close knit group. So refreshing ! Great Job Well Done.

Umi Shamji

Ordered flowers online for a friend's birthday. The flower arrangement was beautiful and it was a pleasant surprise. Thank you!

L. Emerson

We ordered 2 bouquets for our daughters sweet 16. The day felt like an impossible task under the pandemic conditions. But the flowers we picked up were amazing and our daughter absolutely loved them. The curb side pickup was easy and the girl (I think her name was Megan?) was very pleasant and made sure I was happy with them. If they can make us this happy during a pandemic, I can’t wait to see what they can do under “normal conditions”!! We will definitely order from them again!!

Zino A

I ordered last minuet and the flowers on time and looked just as pretty as they did on the website. Glad I used this service!

Darryl Durham

Thank you Thersa for all the help and mistakes I made. The flowers were delivered, it made my day. Thank you Darryl

Allison Furdan

Great place for wedding flowers, when you're on a budget they abide by it. They answer all your questions and are really friendly people. 10/10 would reccomend.

Maya D

They have good service and quick same day delivery.

Kate Laing

Customer service has been over the top, and the sweetheart roses that I get there have been full, fragrant and phenomenal. Great job guys!

Faye Veilleux

I highly recommend Flowers of Forests for all your flower needs! They are such professionals and true artists. We often work with them for our work events and more recently, my wedding! Their arrangements are simply stunning. Great to work with from start to finish - amazing selection and customer service. One very happy ???? customer!!

Brian Flanagan (Brian F)

Fast delivery and updates to track where things are at.

Greg Bie

I went in this afternoon to get a nice bouquet for my mom (mother's day.) First time. When I arrived, I found several ladies bustling, wrapping up arrangements, and moving people through quickly. Got a really pretty arrangement (white, yellow, and teal), price was very reasonable, and I was in and out in about 10 minutes. Very impressive.

Jesse Schwartz

Great selection, staff, deliveries and prices! Best choice in town :)

Kris Howson

I've been buying flowers from Forest of Flowers religiously for the past year and a half, for weddings, birthdays, get well soons, funerals, etc., and Monica and her team NEVER EVER FAIL TO DELIVER. Honestly, you're hardpressed to find any company now a days that cares at all about their clients, but this location goes above and beyond for literally EVERYONE. It's honestly really refreshing. Love this place, truly never disappoints.

Gary Davies

Although I haven't seen the arrangement my friend was impressed.

Aatif Baskanderi

Great service!

Sid RaECon

They have excellent service, are local to my community and every basket or bouquet I have ordered has been beautiful.

Kristen Bobyk-McCarthy

Two Thumbs Up! After a misstep on the original arrangement Gary was quick to find a solution and make it right. Excellent customer service and the roses were beautiful and smelled even better!

Roo 2010

Very accommodating & pleasant. Thank you for the beautiful bouquet. They swapped out the flowers she doesn’t like for the ones she did at no extra charge ????.

Mike “Venom Ninja” Hilario

Great staff with a large selection of high quality and fresh flowers. This store is in a huge plaza with tons of parking. The store is easy to find driving down Dundas road. The lady that put together my flowers asked if I was giving them today or tomorrow. When I said tomorrow, she offered to put them in water and in a box. I'm so glad she asked. Very professional and great service! Will definitely come back here again!

M Reddick

Had a very warm welcome from the ladies working here. Very friendly and helpful finding flowers for a very special occasion. We also connected by talking about university sports, and before I knew it my flowers were wrapped, and ready to go. If you are looking for flowers for any occasion, pay Forest of Flowers a visit!

Laura Ruiz

My boyfriend bought me one dozen roses for Valentine’s Day. There were barely any babies breath and greens. The roses were wilted the next day. This had to be the saddest bouquet I’ve ever seen. I know he paid a ridiculous amount of money for them. What a shame. Flower buyers beware!!

Anne Hamilton

Lovely garden basket. Perfect for occasion. Grateful for such care and attention.

Thomas Mouquot

Not very happy with my last order. I ordered a bouquet for my girlfriend and got delivered to the wrong address. She had to go and pick it up. Bouquet is ok but not as shown on the website. I don’t think I’ll order from there next year...

Irshad Mulla

Great experience. Pre-ordered flowers for Valentine's Day and the flowers were available on time and beautifully decorated. Highly recommend this place.

Brittany Connor

Great service, beautiful flowers, and reasonable prices to fit most budgets. Will definitely use these guys again!

Richard Clifford

Beautiful flowers.

Amanda Grossi

Great selection, friendly and helpful staff. I would give this 5 stars but I found their flowers to be overpriced. The cheapest bouquet of basic carnations and Gerber daisies was $40. Every other bouquet was $50-$65.

Wayne Powell

Very nice arrangement and exceptional customer service and delivery.

JoAnn Smith

Petals and Pots Flowers in Kitchener Ontario is awesome. I live in the states and wanted to send flowers to a friend in Kitchener. Found their website online and decided to take a chance. Flowers were delivered a few hours after I ordered them online. My friend called to say how beautiful they were! Will definitely be a return customer. 5 Stars for sure. Thank you Petals and Pots! JoAnn Smith Ohio USA

Helga Gruber

I am very impressed by the team who handled the flowers I sent from New Zealand to my daughter in Toronto I will do so again . Thank you to all of you and greetings from the beautiful Aotearoa Helga

Stephen Vinson

Same-day delivery as ordered. I will definitly be using again.

Scum Bag

Quick and speedy. Thanks

RAVI HALDANIA

Love this place! They are professional... Suggest very good ideas when preparing the bouquet... $10 discount for second visit... Very well prepared for COVID... Only 2 customers at a time policy... Very reasonable prices...

RAVI HALDANIA

I have been their fan from a long time. Love the Mississauga location and now this location at Kitchener is already impressing me!!! Spoke to Ashley this morning over the phone to book an order for bouquet. She is amazing and very helpful! Thanks Ashley ???? So here it goes - Order - you need to order via phone since they are not accepting in store customers. You need to very specific and have patience. They are equally patient and really help you making right choices for the arrangements. ???? Fresh Flowers - they get fresh flower every Tuesday of the week. Also, sometimes they get it on Friday if there are a lot of orders. So the best day to place an order Tuesdays and Fridays, you can get their freshest flowers. ???? Lily - we love Lilies and to add more, there are 2 kinds of Lilies they have. The small ones and big ones. Wait for Tuesday if you would like the large ones. Also, they smell amazing!!!! Prices - they have always been reasonable and affordable since last 2 years. I trust them and they are my only choice and go to spot for fresh flowers!!! You can also get gift certificates (discount coupons) if you are lucky!!! ???? Note - they generally do not sell Vase separately so the cost of Vase would be included with the arrangement. I was charged $20 for the Vase. Preparation time - this where I would like to make a request!!! Pls add more specialists!!! The preparation time can vary from 20 mins to 1 hr depending on how busy they get. So, pls make sure you check the store timings before you call for pickup. The delivery definitely is a great option as well if you are not surprising anyone. Delivery - their delivery charge is $10 for each delivery. Not sure what's the charge if you have multiple arrangements being delivered. Pls add to the comments below if you have an idea. Further, pls note there are 3 delivery time slots so pls call well ahead before you miss your time slot. Location - their location is a bit tricky to get to if you are driving south on Ottawa St South. The left turn you have to take is earlier than the signal that you would see. I am adding a video here just to make sure you would understand what am I talking about. I am not able to attach any pictures except from what the location looks like from the outside and the video as described above.

Maja Rudnicki

Absolutely crushed it and even hand drew emojis for the note we sent, PLUS they promptly shipped it the next day. Icons, legends, and purveyors of gorgeous flowers!!!

Mei Chen

We used FOF for a funeral and a wedding in 2019. Unfortunately, our experience with FOF did not meet expectations. For the funeral, we had reviewed a catalog of arrangements and was promised our arrangements would look similar to the catalog, albeit different flowers and colours. The flowers ended up being delivered on the wrong date and had to be redelivered (due to a miscommunication on our end). However, in the first delivery, the funeral director was appalled at the quality of flowers and sent us pictures to review. When we looked at them, honestly, the flowers looked like they were dying, which is not what you want at a funeral. When we went to FOF to try to correct it for the second delivery, they were defensive and told us "all white roses have brown edges" and that it was unreasonable to expect our flowers to look close to the catalog, despite promises of it during purchase. The roses looked worse than the Costco white roses. They even compared our expectations to that of expectations for McDonald's burgers which doesn't live up to the advertisements. We were extremely frustrated at having to discuss the issue with them for over half an hour before they would agree to a compromise to resolve the issue. It was not something anyone should be dealing with while planning a funeral. Ultimately, they did agree to replace the dying flowers but tried to charge us for them which was not reasonable. Too bad we had already placed the deposit with them for the wedding; otherwise, we would not have returned. Their pricing is decent and I think it is unfortunately reflected in their quality. I would not recommend them for the lower quality of flowers, as well as frustrating customer experience when trying to fix a problem.

Sonya Azr

Very limited selection of plants also overpriced

Grant Atwood

Roses are great for girlfriends!

w l

GORGEOUS & BEAUTIFULLY WRAPPED PINK ROSES!! Lasted well without water for 24 hrs as stems were put in a green hard sponge.

Greg Monbo

Can’t say enough about this place and the ladies inside. We were in jam Thursday Sept 2 and not only did they save our buts, they were willing to do all the prep work if we needed it. Thank you ladies ! You are amazing ????

Metro Signs Accounting

Delivered on time and I ordered the florist choice as I am in Detroit and my mom LOVED them. Thank you so much.

Pat King

Very helpful and beautiful flowers

Madalina Liliana

great job, guys!

Angela Cher

Very disappointed with the Mother's Day flowers that arrived on Sunday. Very poor looking and I definitely expected more based on the money I spent for the deluxe flowers. I could have gotten a wonderful and beautiful boquet if I paid that much at Metro. The only reason that I gave 2 stars instead of 1, was because of the delivery. I had asked to make sure my mom was delivered these flowers before 1 pm as she was not going to be home after that and they arrived before 1pm. UPDATE: The day after my 1st review, I received a phone call from the owner and was asked if there was anything they could do to fix this issue for me. They ended up making another bouquet and delivering it to my mom. The second bouquet was exactly what I was expecting. I was beautiful and full and definitely makes me feel like I spent my money well. Great customer service. Ended up very happy.

E Magz

Flowers were great. Delivered same day. Thank you!

Dan Kimmel

I had some flowers delivered for my wife today for her birthday and they showed up promptly and exactly as I saw in the picture on their website. I would definitely recommend them to anyone looking for flower deliveries in the KW area.

Becca Tracey

Will definitely use them again!! My Nana loves the flowers I sent to her for Mother's Day. Thank you for such an easy process!!

Queen Of The NileTM

Great customer service.

lin jawhar

Ive always wanted to try this place. Not so impressed with my experience at the highburry location. She was nice, welcoming and answered my questions but did not go above and beyond to help me personalize my bouquet. “Choose any of the flowers or roses you like in there” while i was clear that i didn’t like the already made bouquet! I was a potential buyer its not like i was not going to pay for her service and the bouquet. Veryy disappointed with my experience. Ended up going to another place and personalizing a beautiful bouquet that i love. I have nothing against the sales person but she needs to be trained on how to sell :) thank you for your help anyway today.

Tina Coombes

I got the Cool Blue Hydrangea and Lily Arrangement as a sympathy gift and it was more beautiful than the pictures. I forgot to put a sign off name and the lady was courteous enough to call and ask me to complete the message. Thank you so much!

Mehak Yawar

Best Flower service I ever received. The lady was very helpful while placing the order as it was not going through when i was ordering online. She ensured to follow up with me and took my correct order. I placed rose flower of 6 with birthday card and birthday balloon for my sister birthday. First the price is so affordable, second arrangement of flowers was beyond my expectation, third they also delivered it with vase and its food which was the best. I have recommended to my social circle already. Please stay like this as now there are so many florist in business but too pricy and quality of service is not as remarkable as yours.

Anna D

I ordered two flower arrangements from here and they were both very beautiful! The flowers were delivered in excellent condition by a professional driver, and on time! They were beautifully wrapped and I would definitely order again!

Manav Gupta

Very disappointed. I ordered 2 dozen roses for my wife this Valentine's day through their website on 12th Feb. Flowers were not delivered until 5:30 PM on the 14th. Called them twice and left two voicemails, and sent an email asking for status... NO RESPONSE. On top of this, the flowers died in a week - no flower food delivered with the bouquet!

All Time Agency

Worst flower shop ever. Don't ever buy there, don't have them deliver anything for you. Costumers service is by far the lowest quality encounter. Owner has no idea how to run t=his business, and he's never prepared or organized. I feel sorry for ever buying anything from them. Don't waste your money on them. You will regret it!

Carol Hall

The flowers were delivered the same day for a very reasonable delivery fee and the recipient described them as stunning! Very happy with Forest of Flowers.

Alice Almeida

Beautiful flowers

Michael Jursic

Fast, friendly, affordable floral arrangements.

Joan Griffiths

I received a bouquet of flowers on Monday afternoon of this week. A friend sent them to me for my retirement. They are absolutely gorgeous and look as fresh today, Friday, as they did on Monday. I’ve just been admiring them and enjoying them all week. Thank you for sending such fresh flowers ❤️❤️

Donn Petelka

Great design skills and service❤️

Laura J

Awesome staff

Deahna

The ladies at this Forest of Flowers location have continuously gone above and beyond with each and every one of my events, especially over this past weekend. Nova Era bakery froze my white flowers, which caused them to turn brown and wilt. Delivered just 30 minutes before the start of my event, I was left with a cake topped with dead flowers. These ladies saved the day by immediately providing new flowers free of charge. I literally cried with gratitude! I highly recommend this location for all of your floral needs.

Jack Willim

Saved my life

jaden pereira

Amazing flower shop with friendly staff who really care. Their arrangements are fresh and beautiful. My delivery was flawless, the driver was on time and very nice!

Marty

Very friendly service. Ordering and setting up delivery was easy. I will use them again and would recommend their services to anyone.

Alannah Leach

I have sent flowers to my Mom & friends work a couple times now and the bouquets have been flawless every time. I live in Alberta, so it's super handy being able to do same day delivery in a different province with booking entirely online. The bouquets always look as good as they do on their website too!

Simon Peebles

They were so helpful! Deb and the whole team at Forest of Flowers were so helpful, and their flowers are beautiful! Will always got to them whenever in need of a florist.. thanks again!

Luke Jackson Vail

Great service and loved the fast time on my order.

Krystin MacAskill

Easy to order, same day delivery and local.

Jontue Elan

I called Esther for a bouquet for someone in a time of grief. She called back her delivery driver, so the delivery could be made that day. She completely went out of her way, explaining that she would love to help in such a hard situation! Thank you Esther from the bottom of my heart! Would highly recommend for impeccable kind service.

Ang Curley

Beautiful store ???????? Loved the Flowers ⚘

Desmond Correia

I've been here a few times. Great place

2288Sheppard

First I was kept waiting outside in the heat by the associate who clearly saw me standing there. Finally opened the door a crack and asked what I wanted - said pick up and delivery only. I asked how could I place an order for delivery without coming in to see what flowers they had? I was told that even with a mask I could not come in. And then she suggested I go elsewhere because they couldn’t guarantee delivery tomorrow. If she had of been pleasant at least, I would not be sharing this review. But she was anything but pleasant. Clearly she didn’t want my business so I will not be back.

Mike Jubenville

I have never left here disappointed. Great staff!

Gingers Snapping

The best place to go for delivery service and all floral needs!!

Mark Benesh

I ordered a sympathy/funeral bouquet. The recipient commented how fresh and fragrant the flowers were 5 days after the delivery. She was also very happy with the arrangement. I would definitely order here again, and next time hopefully it's under better circumstances.

Adam Van Ginkel

Fast service and excellent quality

Linn x

awful.... my flowers were wilted and browning on the edges within the first hour of receiving them... I was disgusted to find out the price of this bouquet was over 100$, none of the flowers were arranged nicely - and it was smaller than a previous bouquet I received that was LESS money and had more expensive flowers in it....

John Matthews

Delivered on time and beautiful arrangement! Thank you Forest of Flowers.

Jan Jolliffe

Great service. I'd use them again.

Michele Ingold

Excellent service and beautiful flowers

Susan Eitel

I live in Nova Scotia and ordered flowers online for my mom in Ontario. They were beautiful and arrived on Mother's Day as promised. Excellent price to boot!

BUYONLINEAUTO

Excellent, professional and prompt service. The flower arrangement was beautiful. If you want to step up your game - order with these guys and the effect will be well worth it!

Gladis Flatt

Had good selection of potted plants.

Moose

Friendly owner/staff but way overpriced! The roses are also not the best quality.

Mark Thomas

Great place!! The best in town hands down. They have never let me down!!

Isa Garcia

My sister loved, I left it to the florist's choice and I don't regret it at all. Nice job!

Kristin Lamb

Excellent shop to work with. They were very helpful and communicative throughout the transaction and delivery.

Rich sV

Very well priced and an absolutely beautiful arrangement. Top quality and low price. You have my business any time!

Dennis Cano

Amazing service they will go the extra mile to make you happy.

Derek Desormeaux

A great selection for any occasion. The arrangements are beautiful and smell wonderful. The staff are proficient and do what they can to ensure satisfaction. I highly recommend Petals and Pots.

Gabriel Adam

Great job! Thank you for the great red roses bouquet. Definitely will use you again!

Martin Denis Sarkissian

Amazing arrangement great communication is super fast delivery love these guys

Lawrence Cornelius

Fast and efficient. Good price. Wonderful arrangement.

Ditas Ferrer

Totally disappointed and totally unacceptable with the service. My boyfriend from LA wanted to surprise me on my birthday so he ordered online for the flowers to be delivered to my workplace. He was promised that flowers will be delivered by 3pm. Came 3pm, no flowers delivered. Phone florist, and they suggested to deliver it at my place, and I said yes. I live 10 minutes from work, when I got home, again, no flowers delivered; Called back again, was told it was delivered. Yes it was delivered.... at the "wrong address". It would have been nice if they took an extra mile to deliver it today (on my birthday) and it would have made my day.

Kousik Das

Experience is just excellent. Flower quality is very good. Loved the gift.

Antonio & Madeleine D

Exceptional Service

Linden Wadel

Friendly service and great flowers.

huzefa pedhiwala

Delivered fresh and on time. Got a confirmation call before the delivery, super pleasant experience, will use the service again. Thanks!

Chickadee Lovin

My new Flower Shop, beautiful flower arrangements, easy to order website and delivery. I was blown away by there service and it was exactly what I ordered.

Sharon Unsworth

They are quite amazing and delivered beautiful flowers for my daughter in law

Sabrina Khan

It was very easy to place the order and was delivered on time! Thanks!

Jeffrey Gagnon

Been here a few times over the years, the staff has always been a pleasure to speak with. They make beautifull bouquets and have a large sellection. I had hoped to also obtain occasion cards but they do not offer them, they are a flower place afterall. I highly recommend the flower delivery option. If I could suggest just one thing it is to also offer cheap packages/bouquets for low budgets and us cheapos ;) Will shop again!

Anita Tar

Should be zero stars and from the previous review i'm sure many feel the same! I called Thursday to place an order for same day shipping. Which I did online, there was no mention of a time period for the bouquet delivery so I called. the lady to answered the phone was extremely rude had horrible customer service and stated if she could get the delivery out to me today she would. I expressed that the delivery date was already made for today online and she said she would contact me back. I told her thank you and appreciate her time, as she hung up on me. I then called back and stated that I wanted her name and the managers name, that during this difficult time the last thing I needed was someone to be extremely rude with me and for someone like me who supports small local businesses it was not right and wanted a refund. she said she would not give any names but would give me a refund and hung up. will not be calling this place back and I'm sure there are many people with out work right now that would be better deserving then this person I dealt with today. what a shame----Still haven't rec'd a confirmation of my refund, it is Friday- I'll be looking into this tomorrow. Garbage service, garbage cx service and staff

Sebastian S

Excellent service and they're great at customizing to your wishes.

Ryan Doan

They have a huge selection of flowers that fits anyone's budget.

Deborah Desmond

Nice flowers

Mike Day

Meagan is amazing! She helped us with an amazing funeral arrangement last minute. It was so colorful and vibrant. She truly needs to be recognized for her great work and awesome customer service. Above and beyond.

Jeff Mohring

As always a great experience Thank you for the great product and very good communication

Robyn Hawkins

I rang from Australia for flowers to be delivered to my daughter for her husband who was in hospital. The lady was so nice, the transaction was swift and the flowers were beautiful, I was very, very pleased with their product and service.

Tara Fawsitt

I love going to Forest of Flowers! They are always friendly and have a great selection.

Zuzana Kha

Great staff members. I always get the best customer service and the flowers are beautiful

Victoria Blunt

Great staff, lovely flower and okay prices

Kimberley Fenton

Great customer service.

Diana Lamb

Super selection of plants, flowers. Friendly helpful staff. Seasonal sales are great

David Waller

This is one of London 's best florists. You can stop by and select from a wide variety of flowers or you can order on line. I have always found that the staff are always helpful and can assist you in putting together the perfect bouquet of flowers.

Plinio Gonzalez

Go in store to use their services. Both times I have used their online shop I have had my CC number stolen and used in the US. Seems like their website might be compromised. To be fair I haven't used their online service for a couple of years, it's possible their website security has been updated since then.

Steven Mechrek

I love plants and I love bringing home flowers or a fresh new plant. They even open an account for you to start saving points and it’s nice to have them call you by your name. They always have fresh flowers. This passed Valentine’s Day they had orders over orders and still had something for last minute and enough staff to assist with a big smile on there busiest day. Great job team.

Kyle Hollis

Great place and exceptional service and staff. Something got mixed up and they fixed it right away!!! And the flowers are always top notch.

Dana B

I received flowers for my birthday. The vase was meant to be full of rocks, but instead there were about 5 rocks at the bottom. The flowers were still very pretty and very appreciated, but I just wish the advertising photos online matched the actual product more closely. We have contacted Petals and Pots and the situation has been dealt with, but I would still like to warn others to double check their orders is all. :)

logan sovereign

Great service! Great support!!

Dom Merigliano

The best and most artistic arrangement i ever purchased! For the price it was a steal! dont get rid of Dana!! this florist has true talent! thankyou ,really impressed!!

Bruce McGuffin

Great selection, great service, friendly knowledgeable staff!!!

Sandra Klis

We’ve used their services twice now and each time we get beautiful flowers, great service and timely delivery! Super happy with their services and will use again in the future for sure!

Paul patel

Great staff and good customer service. Good selection of flowers and helpful recommendations. Little pricy but good quality

Alexandra Reid

Very disappointed with the Mother's day bouquet I sent my mother. Cost me $90 and it was 2 red roses and all the rest were pink carnations with 3 twigs of Pussywillow. Looked like it was a $30 bouquet. Shouldn’t have picked the daily bouquet.

Jeremy Daniel

Flowers were beautiful and delivered on time. My wife loves them. Will order again.

Mama Bear

Forest of Flowers has made it easy peasy to continue putting smiles on loved ones faces.. Their flowers are absolutely stunning ! Thank you

JS Crocker

Great arrangements, friendly staff, reasonable price.

Melissa Forde

Probably the nicest shop owner I've ever met! Great customer service!

Devin Norris-Lue

I had a project to do for school that required photo references taken by me. I decided I wanted my subject to be flowers, and so I decided to go here to get that done. After the staff cleared it with the boss, they brought out flower after flower for me to photograph. I was overjoyed because they even tried to find similar flower to the ones I was looking for when they didn't have them in stock. I tried to tip them but they snuck my twenty back into my book when I wasn't looking. I found it the next day when the twenty fell into my lap during class. I really appreciated it because they put in a lot of work to help me and I didn't even buy anything. I regret that I didn't get the names of the two employees, but thank you for being so accomodating.

Day 2 Knight Events

Every time I need flowers or know anyone needing flowers there is nowhere else I turn than Forest of Flowers! The team at Wellington and Southdale are super friendly, always helpful and do a fantastic job! I have been blown away by the flowers I have purchased from them on multiple occasions. Try them out! I guarantee you won't be disappointed!

cheryl Rinquinha

I was just delivering but they were beautiful

Ryan G

Staff is always friendly no matter how busy it is. And the arrangements are always stunning.

David Morin

Really like this location and the staff that work here. They have a good selection and are quite helpful. What they say about the life of their flowers is absolutely true. They will last 50% to 100% longer than flowers bought elsewhere. I’ve become a regular here because it’s actually affordable and worthwhile because of how long they last.

rajat

Excellent service and beautiful flowers!!!

Edward Coughlin

I got a beautiful bouquet for my wife.

Vic Zaf

MY ORDER WAS NEVER DELIVERED!!! ORDER SOMEWHERE ELSE!!! Ordered online a week in advance for mothers day. My order was never delivered. No phone number to call. The order confirmation on email contains no helpful information.

José Martín Gallea

Thanks you’re perfect solution for someone who is far from London

Olivia Dawn

Great customer service and I was pleased to discover my mother received her gift the day of before noon. amazing prices and fantastic to deal with. highly recommend

Syed Gilani

Just had a floral arrangement of white orchids and pink tulips picked up for my Wife's Birthday...She loved the flowers...Very nicely crafted...Good job forrest of flowers.

Priscilla Williams

Fantastic Arrangement and service. The photo did not do the arrangement justice. It was gorgeous with huge blooms. Will definitely use again and highly recommend

David Corriveau

Great bouquet, ready for pickup on-time, flowers were fresh. I will buy here again.

Damian Martin

I was having trouble with my situation in Kitchener with my ex-wife a gentleman came on the phone and I spoke to him and he was very nice and polite and very respectfully. This is what I call good customer service on a person understands how you're feeling. This guy should be the boss.

Marc Crichton

Ordered a bouquet was delivered n looked as promised!

Mike Childers

Horrible service!!!

maxinepowerr

Purchased a beautiful bouquet for mother's Day and the flowers are still holding up really well a week afterwards

Elaine Binnema

Honestly I couldn't believe the flowers got there literally a couple of hours from my order. It meant the flowers were available for the viewing and the funeral. Thanks so much for such quick service! Received a pic of them and they were lovely.

Dom ilicious

Fabulous flowers, great selection and amazing staff

Kelly Lee

Kind staff and negotiable plrice

Peter Barnaby

Have stopped here for both spur of the moment flowers for the wife and bigger more extravagant bouquets for special occasions. Never been disappointed Staff are friendly, knowledgeable and very helpful. Prices are reasonable and competitive with other florists in the city.

Adam Monast

For the last two years this has been my go to shop for sending flowers to love ones as I am studying far away. The staff is usually very friendly and upbeat with plenty of assistance.

B.M.

Easy ordering process. Great follow up to ensure someone home for delivery. Flowers are fresh and still beautiful after 1 week. I'll definitely use them again

Philip Domingue

My go to flower shop!!!!

Christina White

Helpful and quality for the prices

Nirmala Jethoo

Will definitely order again! Amazing quality flowers

Paul van der Mey

The ladies who work here lput together the most beautiful rose bouquet for my fiancé‘s birthday. She was ecstatic with the flowers and I just wanted to say thank you for going above and beyond and making her day so special! You’re the greatest!

P Simon

Beautiful arrangement for my wife's birthday. While not the cheapest, definitely worth every dollar. Thanks

Mohammed Al Tamimi

Amazing Experience .. ordered a bouquet and delivered a beautiful arrangement within cpl hours .. Thank you

Steve Hohner

Forest of Flowers is the perfect flower shop for your floral needs. I've been a happy customer for six years and they've always come through with the perfect bouquet for every occasion, such as anniversaries, birthdays, or just that special moment when you want to send flowers to cheer family or friends up. The service has always been superb, with beautiful arrangements ordered by phone or online and the deliveries have always been on time and as requested. I would highly reccomend Forest of Flowers to anyone for that special occasion!

Erin Maxim

I ordered flowers for my Mom on a whim at 9 AM and the flowers were on her desk by 3 PM. Flowers make everyone happy and these were no exception! Thanks Forest of Flowers!

Laine R

Beautiful items and excellent customer service. I also love supporting local businesses:)

Jackie Miltenburg

Flowers were delivered within hours and the recipient was delighted with the bouquet. I'm grateful for fast, easy service! Flowers were delivered to the hospital, and there were no issues with delivery.

Alex & Ana Timofte

Good variety but prices can be better!

Shawn Kesselring

Delivery was perfect timing and what I bought for my wife and two daughters was reasonably priced. I ordered the flowers online for Valentine’s Day! Shawn K.

Ellie Contursi

I ordered a funeral arrangement and Forest of Flowers did an absolutely wonderful job. The flowers were gorgeous, tasteful and we are so pleased with how they look. An employee called me the day before to ask for some details about the arrangement and I was so impressed with this detail. Thank you from my family for the care you put into this display at such a sad time for us.

Ernest Niedermayer

We want to express our thanks for the beautiful flower arrangements you provided us for our antie Katy Reinhardt in Walsh's funeral home. They were outstanding so much so that we have received calls wanting to know who made the arrangements for us. We want to thank you looking after our needs we certainly will come back to you for other needs. Ernest Niedermayer and Annie Ferber

Sana Qadri

Timely delivery and beautiful flowers.

Jazmin Quintanilla

The arrangement was beautiful and affordable.

Jordan ONeil

Very helpful and friendly staff

brittany m

The shop delivered a bouquet today on my behalf and they were absolutely beautiful, fresh and exactly as ordered. On top of it I requested an out of town delivery before 2pm and they were super early at 11am. Couldn't be more satisfied and will be a re-occurring customer! thank-you!!! Brittany

RTMeads (Zactastic)

I received a fabulous vase of beautiful flowers today. What an wonderful designer. Thank you Becky

Rena

I booked flowers on Amazon which was delivered through this place. Even though I specified the date of delivery I got a call 7 days prior saying flowers will be delivered today. When I explained that the birthday is not today the person on the phone became extremely rude. And I got another call saying the flowers will be delivered today and they really don’t care right day or not and didn’t even apologize for the fact. It’s not the customers fault that the instructions don’t come through to you guys from Amazon. If you’re getting customers from Amazon you have to make sure you’re doing it right. The whole experience was so negative.

Joanne Turnbull

I had such a great experience here. I stopped in to pick the perfect flowers for my best friend and I found them but with the most friendly service. This location has plenty of beautiful arrangements and individual flowers. Below is what I picked out. I went in thinking I was making my own until I saw this beauty.

Erick Chinchilla

Highly recommended. First, I went in only 2 minutes before closing time on Good Friday (Easter), despite this, and unlike most places, the woman behind the counter, who I believe was the owner, welcomed me with a huge and friendly smile. She took the time to meet my needs, was knowledgeable and friendly. The flowers were then delivered the next day on time as I asked and the flower arrangement was just as beautiful as in the picture found in their website. The lady friend was extremely happy to say the least. They have a customer for life in me and there is no way I am using anyone else in the future when I need flowers! Thank you for the amazing experience, Petals and Pots!

Sacha Gagnon

Easy process to order online. Delivered on time, greatly appreciated. The flowers were beautiful. Only downside was the vase was not as advertised. We do canning of food, so a pink mason was a funny twist which could be kept as a mememto of the day. Instead, we received a plain glass mason jar. As a vase for flowers, this is disappointing.

Allyson McKnight

My friend loved her flowers and the service was above and beyond what I could have expected. I mistakenly had the address wrong -- put a 4 in the address insteadof a 5! The florist made a fresh new arrangement the next day and delivered them to the correct address, without charging me more. I am so, so grateful! It is rare to receive this kind of customer service these days (especially when you're the one in the wrong!). I would absolutely recommend their services and will shop here again!

Tammy Gamble

I ordered a simple bridal bouquet from this location for our elopement. While I had a very broad idea of what I wanted, they were helpful with recommendations. I was told at the time that my bouquet should be a minimum of 24 roses or it would look too small (more for a flower girl than bride), so that was what I ordered. It arrived with only 17 roses and while beautiful, it did seem a bit small. A minor detail on an otherwise perfect day.

Koos van Berkom

Super service, thoughtful and attentive, great flowers and everyone was happy. We choose the deluxe and it was very nice.

Liz Goddard

Forest of Flowers provides striking designs and delivers them carefully and accurately and on time. I am a florist myself and am glad I can trust them to communicate my message so artfully.

Linsay McInroy

Staff is always helpful, store is clean and delivery is always on time. Online shopping is good too! Lots of flowers to chose from! I will be back!

Rachel Brandon

As a loyal customer of almost 10 years I am appalled at the incompetence and resolution offered by the staff at this location. I understand covid lockdowns have caused difficulties maintaining proper business operations, however, it does not give you the right to give me the completely wrong arrangement, tell me it was they’re mistake and the arrangement I received would be no charge and I could pick up my arrangement that I ordered at any time. Only to come back 2 days later to the location and be told that it was my mistake therefore I could not receive my original arrangement that I had PRE-PAID for. The staff member I had spoken to over the phone 2 days prior Tori, assured me I could come in for my original arrangement of 2 dozen long stem roses at any time during business hours. Upon arrival I am told it was my mistake and that staff had checked my name and that I in fact grabbed the wrong arrangement. This was not the events that led to my significant other not getting the Valentine’s Day gift I ordered. A resolution to give me half of my order was proposed to me or half of the value credited to my account. This was not what I was told over the phone when I called to declare the mistake. The fact that a mistake was made is not the issue here, the fact I was lied to by staff at this location has left me no choice but to take my regular business to a place with a sense of integrity

Creative Impulses Photography

Very friendly and helpful staff

deserthawk116

Return customer, i got my wife flowers for valentine's day and was happy with the flowers, but I tried ordering online for mothers day and flowers pictured are nice looking, it wasn't what I was expecting for the price i had to pay, same or less flowers for triple the price! Feel as though I've been taken advantage of during a quarantine where I can't see the flowers before I have to pay for them.

M G

Great prices and great staff. The bouquets no matter the price are always beautiful and perfect. Thank you for helping me send a little extra love to my family members that are far away from me.

Meredith Watkins

I live out of town now, but regularly use Forest of Flowers to deliver bouquets to my parents and friends. Very consistent service and good prices for such good quality flowers that last! Online ordering is very easy to use and you can order same-day. 10/10 London small business!

Mark Sferrazza

I almost forgot to get some flowers for my wife's (then my fiance) bridal shower and the staff here where very helpful and very quick. The price was perfect as they suggested I go with the special and got twice the flowers for almost the same as 1 dozen! Bravo!

Nuria Bassas

Came to this location for a last minute flower arrangement for a funeral. We had a few specific requests for blue flowers and Nina was so helpful, went above and beyond and even showed multiple choices to help find the perfect arrangement. Thank you so much for your kind assistance ????

Mira Grasso

Great place for flower delivery. I called this morning to place an order on one of the flower arrangements I saw on their website and my sister already got the flowers. My sister sent me the pictures and they looked exactly like on website. I also found pricing very reasonable comparing to other floral shops in Kitchener.

EC

My sister loved her beautiful lovely birthday flowers. They arrived just when she was coming home from work, so perfect timing!

superlativelyabnormalsuperficallynormal

Flowers lovingly done with care and attention to detail.

Liz Hawkley-Mackenzie

I ordered an arrangement online for a good friend who was in hospital. Lucy called me about a half hour later to ask if I wanted a refund because the receiving party was still in ICU and flowers/gifts could not be delivered there. Lucy even offered to call the hospital each day to check if she had moved to a private room so that she might then have the flowers delivered. Lucy provided excellent and friendly service. She's gone above and beyond. Thank you Lucy!

Hayden Poole

Great company. Flowers looked great and they arrived on time the day the were delivered. Definitely will be using this service again!

Mike Soy Todo Tuyo

Excellent people, great quality of flowers, very helpful, I will go again.

Sandy Hamilton

Recieved what would be a beautiful bouquet today except all the Stargazer lilies are dead. Not wilted DEAD. Called several times with no response. These came from my boyfriend in Perth Australia. He could have flown here with them and they'd be in better condition.

Paulo

Very excellent service. I am pleased with everything and plan on using them again!

Cosette Labbé

Flowers are very stunning! For a very low delivery price, the flowers were delivered the same day. Forest of Flowers has made me very joyful.

Tim M

Very nice birthday arrangement ordered. Delivered quickly but good thing I checked the porch! Way too hot to be left out.

Brendan Cooney (Beardsational)

Best experience I've had ordering flowers from anywhere. Great prices, beautiful arrangements, free local delivery and great support. Shoutout to Gary.

Rick Bettencourt

I ordered a beautiful arrangement for my wife’s birthday and had them delivered to her work. My wife loved the flowers! Everything was taken care of without a hitch. Forest of flowers came through again!! Thank you

Anna Grigoryan

Satisfied with FofF service. Thanks ????

Stefanie Joseph

Friendly service, great customer care, speedy delivery and a beautiful bouquet at reasonable prices! Will be ordering from this florist again soon!

Kathy Hansen

Beautiful arrangement/ centerpiece. Quick and efficient delivery. Went above and beyond in customer service to correct a slight glitch with the delivery date. Impressed! Will definitely use their services again.

Patrick Binetti

Delivered my girlfriend flowers for Vday! She LOVED them. Fresh and nice big arrangement (I oredered premium size) Thanks so much :)

Gabroo Ji

Recently bought flowers from the store, customer service was excellent and the lady helped me out very well. Staff is friendly and the quality of the flowers are really good. Staff has proper knowledge about the flowers and will guide you through the prices and help you to pick the right one for your occasion :)

Dan Gabriel

Beautiful flower arrangements! My wife loves them! Also the mini orchid in a vase with clear water jells is adorable and very good centre piece!

Aim Crowd

Great selection, friendly helpful staff. I've bought flowers for just about every occasion and they've all been bouquets of excellent quality.

Joyce Sawicki

Very disappointed. The flowers I wanted to be delivered were not. Something of very sub standard were delivered. First picture is what they should have looked like and the second picture is what I got.

Chris Malek

Super friendly staff. Excellent selection of flowers.

Verna Dykstra

Friendly service know thier stuff

Q. Zhang

They delivered on time for my aunt 90th Birthday. The flowers are beautiful.

Ryan Vincent

Sweetheart staff and great service. My girlfriend loved her bouquet thank you

Garett MacLaren

When I was there a man who was in a wheelchair and unable to move or speak was purchasing flowers and the staff was incredibly accommodating for him and made sure he had the same quality of service as anyone else. I would highly recommend this shop for any flower needs, awesome selection and fair prices.

Mark Eff

Huge selection, polite staff

Tracey Demers

Love how they send an email once it has been received, very good service.

smartycan74

Been going to this place for five years. Wouldn't think of going anywhere else. Their in house arrangements are great.

Sandra Howell

Love ordering flowers from here. Their website is super easy to order from, they have beautiful flowers, great service and on time delivery. Even with everything going on now, they are still providing great, safe service. When we can be with our family members during this time it's so great to have this company who will deliver beautiful, quality flowers! Thank you!

The Fishing Finatics

They created a beautiful arrangement for my sister in law's birthday! It helped brighten her day!! Thank you Forest of Flowers!!!

Chris Varey

Absolutely amazing service. I know nothing about flowers or what looks good, but when the girlfriend sends me to get some for an event or party, they will make custom arrangements and they always look amazing (girlfriend approved).

Nick Matthews

The parking lot can be a little cramped at times, but they have a decent selection of flowers here.

Robert Donald

Awesome arrangements and professional service.

Emily Hirst

Although ordering the flowers from Forest of Flowers was very easy due to their streamlined website; unfortunately the customer service aspect of my experience was really negative. On the website it asks for delivery instructions - when I had originally filled this out I had made an error. I called Forest of Flowers to notify them of my error and the individual who answered the phone was extremely rude. They informed me that they didn't have time to take the correct details as they had over 200 deliveries scheduled for that day. It is great that they are so busy; however as a customer I felt very disrespected and that my business did not matter to them. I understand that I made the initial error and that I ordered the flowers for Mother's Day; however I still expected to be treated with respect.

Rosalina Hannah Kim Lee

My Boyfriend sent me an absolutely beautiful bouquet from here and I loved it, however, I noticed the balloon it came with's seal had come undone and that it was deflating. I called just to see if I could get re-inflated and they were immediately understanding and kind enough to offer me a brand new one in it's place. When I went in to pick it up they even gave me another bouquet of roses as an apology which I thought was so sweet and not even necessary! They were incredibly kind to work with throughout the entire process and the flowers are very fresh! I would highly recommend this place to anyone and will definitely be coming back for future gifts.

Tiago Santos

Fresh flowers great staff fair prices

Sal S

I found the selection of arrangements on their websiye reasonably priced and beautiful. The flowers were delivered on time, with no issues. The only issue I had was what I ordered on the website was very different from what was delivered. The vase, flower colors and arrangement style doesn't depict what I saw.

Deryck Kissoondath

Great staff and very nice bouquets put together twice this week. Thank you!

A. Taylor

Really big mistake that should never happen.... for a funeral arrangement. I had ordered a bereavement wreath for my Father in-laws celebration of life a week before we needed it. When I arrived, they did not have this ready. The person in the store told me that I had ordered it for the following day. I advised them, that I was really clear with my instructions and that we in fact needed this for today. I even called earlier to see what time they were open until that day and nothing was mentioned. We were on our way to set up the hall we had rented, I had to tell my spouse to leave me at the flower shop and head to the hall so he could set up and I could stay and wait for the arrangement to be made. The store owner found my ticket which clearly said that it was to be ready the day I was there. They quick rushed the order together, which showed when they presented me the final product. They did put additional flowers on the wreath, but it was still a very rush job and it showed. The gentleman whom I believe is the owner apologized many times, but did not once offer to discount the $170 wreath that was paid ahead of time. This was an emotional day already, and not having this ready really added to the stresses of the day.

Austin Jones

I asked for flowers to be delivered today at 3:00PM. They were delivered within two hours. Very friendly staff on the phone. Personally, have never had a better flower delivery experience, considering I am in trouble a lot! lol

kimmieK

Excellent, and quick delivery of a beautiful floral birthday arrangement.

Stef McEwan

Fastest delivery I've ever seen for the busiest flower day of the year (Valentine's) beautiful flowers. Would order again for sure!

Wayne

This is a great company that stands by their claim to guarantee customer satisfaction. I had a issue with the roses being open too much, sent an email with a photo along with my concerns and they were replaced the next day, no questions asked. Can't ask for better then that.

Kelvin Erickson

Like a man I ordered flowers last minute and they were delivered within 3 hours, way to make me look good, wow!!! Thanks so much for your efforts, I will be back, and I will try to give you a bit more notice. Haha

Julie Thursby

I couldn’t have been happier with the Autumn’s Touch centrepiece, I ordered to take to my sister this past Thanksgiving weekend. Thank you to the excellent staff at this new Wellington location.

Ryan Smith

If you want to surprise your significant other with flowers... Use someone else. They called my wife to make sure she was home and to confirm the address (which they also got wrong). I've ordered flowers delivered over 20 times and this has never happened. I even ordered flowers delivered to our cottage during Covid and this didn't happen! I also asked for Gerber Daisy's and I got 3... Zehrs flowers have far outlasted the bunch she got as well, 3 days and they looked pretty dead. Save your money, go to Zehrs, pick out your own and deliver them yourself for half the price and twice the surprise.

Sam Harefeld

The arrangement was perfect and delivery was so quick!

Priya A

on time (especially on Mothers day!) beautiful flowers! Thank you!

Mariah Adkin

This service was unbelievable!! I told her my budget and the colours of what I wanted and she put a beautiful arrangement together, Thank you so much, I was very pleased with the service you provided. Mariah & Dillon ❤❤

J Mac

I went to buy my girlfriend some roses and was quite impressed with the customer service that I received here. The flowers were very fresh and the cards were plenty to choose from! I have shopped here a few times and I must say that I'm also a fan of the prices.

Shanna Clermont

feeling a little disappointed. I ordered flowers for my moms birthday. The arrangement depicted in the online picture was a lot more full looking than the one my mom received. The arrangement my mom received was nice but just a lot more scarce than what I thought she would be getting. I am not sure it was worth the 47 dollars plus tax and delivery i paid for.

JMB Data Services

????????????Wonderful!! I went in to purchase fresh cut flowers to place in several different small vases to stretch out across the length of my dining room table for Thanksgiving. I wanted certain colours to compliment my table linens. The staff was very willing to accommodate me & the assortment of different types of mums they had were lovely, some I had never seen before. The flowers were so fresh I am still looking at them now, almost two weeks later!! I was able to send my daughters each home with with a small arrangement sharing with them the colours of autumn. Bravo Forest Of Flowers!! Joanne Byers ????????????????

Betty Wall

I just wanted to say thanks to Monica for the wonderful service. I live in Australia and phoned in an order for yellow roses for my sisters birthday. I asked for them to be delivered early on Saturday morning. Monica said she couldn't guarantee a delivery time as they would be busy with it being easter weekend but said they would try to have them there by noon. When I spoke to my sister she said the flowers arrived at 8:30 Saturday morning and they were beautiful. Many thanks.

Bill Whitehead

Great service Everyone helpful

Sai G

Wasn't too thrilled with the selection of rose colors offered to me. They only want to give me one color and if that is the case I can head to Costco and get bulk flowers in one color. I come to boutique stores to get various colors. I had to fight to get 4 different yellows with my reds.. Had a chat with the owner after complaining about the only getting one majority color. I was told I took advantage of a promotion and so they could only accommodate a certain type of color but they let me slide by getting 4 different colors. Honestly I never went for the 'promotion'. Even if I called ahead a day or earlier they would make no provisions for getting different colors of roses, in essence what I see is what I get. Kinda makes me wonder why a flower shop would have such low inventory of roses. Went to them for convenience as they are around the corner but lately I have noted that convenience comes with too much disappointment. Time to start ordering online and forgetting about supporting local shops. UPDATE Feb 23,2018. To keep me as a customer they gave me a dozen roses for free. So I thought I would pick at noon today but they told me that the flowers will only be ready after 4pm and honestly I don't believe them. They have a huge supply issue and I would honestly stay away from this retail flower business who can't to keep an inventory of "ROSES" on a friday afternoon.

Darryl P

Fantastic service! I called last minute for delivery and this location couldn't have been more helpful. Thank you. I apologize for not getting the ladies name that helped me. Thank you so much my wife was extremely happy!

DIXONRO2113 Bob Dixon

As ever, excellent service and a stunning bouquet for my valentine.

L Norden

Don't bother! They will make it look pretty (if they stop chatting long enough to help you) but their flowers are really bad quality. This last wk was my third purchase in a row flowers (roses) are dead within 3 days. Staff is uninterested and tells you to "go look yourself" when i asked for help to arrange a bouquet. You'll find better quality flowers at the grocery store!

Amanda Bourgeois

If I need really good quality flowers that are arranged beautifully I come to this location. Everyone is so nice and friendly and always willing to help you find what you're looking for. They also will take the time to customize something for you and take pride in their work.

Jocy Dudok

I got my gorgeous wedding bouquets done here. Great customer service!! Would definitely recommend if you don't have thousands to spend on flowers- Petals and Pots did a great job at an affordable price!

Mark Brooks

Always very helpful and great recommendations

Dana Underwood

This place is always my first go-to place for flowers, they always have lots of options and staff is very friendly! ????

Julie Sischek

Always so happy to go here. The product is always fresh, lasts a long time, and their customer service is fantastic.

Ian Caruso

Thank you for your timely and reasonably priced orchid delivery. Stunning quality. 5 stars!!

Mucho Burrito -Sarnia

The girl who took my order over the phone was very patient and thorough. Receipts came via email quickly as promised, delivery happened quickly and my recipient was super happy about the arrangement. Quick and easy service.

Robert Praeg

Forest of Flowers has always been perfect! No complaints

Ruby Sweeney

I ordered on a late-Friday morning a few hours before the same day delivery cut off. The arrangement was a surprise birthday gift for my Mother. The bouquet looked terrific and my Mom loved it! I've never had a problem with Forest of Flowers. Consistent, good quality arrangements for a fair price. The florists care about their craft are always friendly!

Ingrid Pawley

The flowers were well received with a huge 'Thank You'. The service was extraordinary as I put down the correct street address, postal code, but the wrong city. The 'store' called to verify the order and to correct the error. My daughter was so pleased to receive the flowers.

gaby Kuntz

Walked in during what seemed to a busy time, every staff member was occupied with customers or completing orders however they still asked me if I needed help with anything within the first 15 seconds of being there. I explained that I wanted them to make a custom arrangement for me as soon as they could because I was going home to my gf to surprise on her our anniversary. They were quick to show me their wonderful selection of flowers and got started on my order right away. I was in there for no longer than 10 minutes and walked out with a beautiful arrangement that was done on the fly! Thank you for your amazing customer service and for being so quick to complete my last minute arrangement! Will definitely be returning here for all my flower needs:)

Paul Hira

This place is amazing!!! My valentines order wasn’t correct and the owner sprung into action to make sure it met the high standard this place usually delivers. He personally delivered the correct order and showed genuine concern for the mistake. Very impressive!!

Kenneth Chandroo

Absolutely the best in London. Great staff, prices and the most beautiful flowers.

Maher Amrou

Ordered some roses from this fine establishment. Liz was a great help and got me exactly what i needed very quickly and at a great price. Appreciate the great customer service!

chris.rankin1975

Flowers and service are absolutely awesome!

Tina Verbeke

Website was very user friendly. The recipient was delighted. Said she would order from your site. Packaging was beautiful. ???? Well done.

Seb

Not sure if someone over there was having a bad day or something but, what's the point of going for the Deluxe version of the flowers if there will be components missing (pink roses absent and completely unsubstituted) and it looks sparser than the Standard version pictured... do I have to buy the Premium version to get what I actually paid for? Very disappointed.

Cool Mom

Great customer service. Love the staff and the quality of flowers

Dana Dramnitzke

Beautiful flower for my mom, delivered precisely as promised.

Laura Bomers

Ordered a spring bouquet for my mom. The flowers were still beautiful a week later!

Eleanor L

Great prices, beautiful arrangements, and fast turnaround. Did beautiful sprays for my father's funeral, and used Forest of Flowers to send a beautiful thank you to a friend.

Suzy Caiger

Awesome flower shop .. friendly owners who have that personal touch. Their cooler was full of beautiful fresh flowers and they could deliver same day. Thanks for the amazing flowers my daughter loved them

Albert Mouchian

Nice flowers. Delivery service not consistent.

Kimber M

There's never a special occasion in my house for flower's because my hubby surprise me with beautiful arrangements from Forest of Flower all the time. The staff always put together something beautiful to make me smile...Flowers are always fresh and last....Best flower store in London ....

Jackie Del Degan

I ordered the Christmas Kiss bouquet for my Mom from the Huron and Highbury location - very pretty. Mouta did the arrangement for me and as usual the bouquet was beautiful. She really liked it. Thank you Mouta. Jackie

Lisa A.

The flowers delivered looked exactly like the flowers I chose online to order...maybe even more beautiful! Thank you so much! I would definitely choose Petals and Pots Flower and Gift Shop again! Thank you!

Denise Roque

If I could give them 0 stars I would because how else would you rate a no show? Extremely disappointed that my friend received a call from them confirming the address and yet no flowers were delivered. It’s now the end of the day and I’m sure they’re not making deliveries at 10 pm!!! Absolutely ridiculous how there was zero communication and disappointing to find out that they were not delivered. Will need my money back considering I am paying for nothing at this point.

Minne Bouma

I have ordered from this store for the 5 years that I have lived in London and have never been disappointed. I have always experienced great professional service and have never been disappointed by the quality of the flowers!

Candice Stark

Always a great experience, friendly staff, fresh flowers and fabulous arrangements.

guy hache

I have been using Forest of flowers for about 10 years. I live in Arizona my mother lives in Ontario Canada, and they've always been on time with the freshest flowers and the nicest delivery people. The people taking the order for me are always very helpful telling me what kind of flowers they are. I highly recommend Forest of flowers.

Danielle

Our go-to shop for flowers for years. Beautiful arrangements. Same day delivery. Great staff :)

Reema Zafar

Thank you very very much again Tania and team for making my nephew’s birthday so so special! He adored the beautiful arrangement of “Flower Festival”.You all surely made his day as well as ours! Thank you much once again !!!

Saosan Almoqaiad

I love this place and they have friendly team and the serve very fast with amazing flowers and a pretty design

Bart Wilczynski

Very disappointing Ordered flowers day before Valentines They called me on Valentines day at 2 pm that they won't be able to deliver. Bad service.

Marina Taneska

I had a very last minute order to arrive for the same day and on a Saturday at that! They were great about getting it to me as soon as possible, they called to confirm the information was correct which I really appreciated it. The flowers are beautiful, very impressed with the service. Would be a repeat customer.

Dennis Pike

Thank you for the service rendered.

Graeme Gordon

Order was delivered on time. Arrangement was upgraded and was lovely. Recipient was delighted.

Mark Angelski

This is the best of the locations in London, happy customer for many years

Rita Lieto

Gorgeous arrangements !

Great Dude

Poor selection

Diane Lindsa

Always a nice bouquet of fresh flowers here

David Morris

Delivered on time. Flowers looked great ????✌️

Ken Garrett

Very helpful staff

Gwen P

Amazing customer service! Walk-in cooler is always stocked with fresh bouquets, arrangements and floral selections.

David R

Perfect service everytime and the flowers a beautiful

Sharon Haniff

My niece loved the flowers!!! I am happy and Satisfied

Hany Demian

2 stars because flowers arrived ! Everything else .. Terrible

Angela Smith

Ordered flowers to be delivered to my mom, who is in a nursing home and to my mother in law. The flowers were beautiful and the young lady who took both orders was wonderful to deal with

Peggy Rivard

I have never been disappointed with the arrangements I have picked up at the Highbury/Huron location! The staff is always very patient in explaining different options for the price point I give and the finished product looks absolutely gorgeous every time. Thank you!!!

christine kekic

Fabulous people!! Experience was amazing the talent is unbelievable. Very organized and helpful.:)

Tom Bryden

Love this place .Great people. lovely flowers....very helpful with designs of arrangements.....

Brad Wells

Very nice arrangement of roses delivered to my wife at work on our anniversary. She loved them. Friendly, chatty staff. Didn't just take my money and push me out the door. Nice price too for a frugal dude like me. What more do you want?

Danish Mirza

Wife loved the roses. Delivery on time!

Marti Acton

I called in an order for pickup that same afternoon and asked for a colourful bouquet. No special requests or ideas, just colourful. The sales person said ‘no problem’ and asked if it was a special occasion. When I replied a birthday for a special friend, she said she already had some flowers in mind. We were thrilled with the beautiful bouquet she created. Our birthday friend was also thrilled. Her two favourite flowers were included and the colours were magnificent. There’s a reason why I always order from Forest of Flowers and this is it. Thank you again for, once more, going above and beyond to make someone’s day extra special!

Loomi Lime

Angie was super nice and helpful. She took the details of what we wanted and turned it to a magical beautiful bouquet!! Thank you for a great service☺️

Victoria M

Great customer service. They have a 10 day flower staying alive guarantee. My bouquet was alive for over 2 weeks! Very happy.

Jason Taylor

Great service and the woman who did the flower arrangement for me did a very nice presentation.

Desiree Simpson

Not Happy/Poor Customer Service Ordered a Christmas Eve bouquet for my Aunt. Didn’t receive any confirmation. Emailed a week later to confirm they received my order(as my CC was already charged). Was told it was received but to check my junk mail and didn’t offer to re-send the confirmation email. As a woman with brains that is the first thing I checked before emailing. Then when the flowers arrived they spelled my name on the card wrong and the arrangement didn’t look anything like what I ordered. Marie(no last name) called and basically said it’s what you ordered to bad. She tried to play off the vase as an “upgrade” and that things are subject to change without notice. No apologies were given for anything. Frankly I don’t know why she called in the first place? To tell me that’s what I ordered but how could I fight it when I never received a confirmation? As someone who works in customer service for years she should have been apologetic and asking ME(the paying customer) what she could do to correct how unhappy I was. She had an attitude of “I don’t care” and “you got what you ordered and we upgraded you, so you should be happy”. I have never received such poor customer service and will never recommend the Wellington location again. Also on a side note, my Aunt ordered from them a month prior and they didn’t even include the greeting card. So she followed up with them as the recipient didn’t know who the flowers were from. They again didn’t apologize for the inconvenience and essentially “blew her off”. Mistakes happen right? Too many mistakes from the same place is no longer a mistake but sloppy. I look forward to the response from the owner, since I didn’t get anywhere with her staff. Although I don’t feel like there is anything left to talk about since this has left me with a bad taste in my mouth and will advise others to order elsewhere. Sometimes the customer is actually right, and an apology and trying to rectify the situation can go a long way. They simply just need to do better.

Petro Zelinskyy

I have placed an online order for a classic roses arrangement to be delivered for a special occasion. I must say the flowers were really fresh, delivered in a nice vase. Will be a repeat customer.

Nathan Card

You made my girlfriend happy and fast delivery! Thanks :) Highly recommend for this shop.

Joseph Freeman

Awesome experience . Timing was perfect and made my ladies day . Beautiful ensemble . Thank you Rodney

james douglas

Thanks so much for amazing customer service and a beautiful arrangement delivered on very short notice! I would highly recommend this florist.

Julién Cornélius

I was going to send flowers for Mothers Day from a national online retailer and decided to use this local florist instead. (I live out of town and have used them in the past..why did I forget?) It was easy from start to finish. They created a beautiful bouquet that wowed my mum. Prompt, friendly and easy during these trying times. Support local! They will be my preferred florist going forward. Thank You!

Lauren Michaelis

An amazing first experience with this business! I ordered a “Classic Hand Tied Bouquet - Florist's Choice-Standard“ arrangement for my friends birthday and they were absolutely beautiful! The price was very reasonable, online ordering was easy and delivery was prompt. I will definitely be using them again!

Corey Langan

The ladies at Forest of Flowers deliver the most exceptional service and highest quality flowers! I RECOMMEND FOREST OF FLOWERS OVER ANY FLOWER SHOPS whether on line or in store!

Alberto Phillips

Ordered the "Be my Love" bouquet at the 'Premium' price level for my engagement anniversary. The flowers delivered were not as advertised, but looked more like the bouquet pricing level below it (goes from 'As Shown' to 'Deluxe' to 'Premium'). Did not receive what I paid for.

Lindsay Schaefer

Loved the prices and the selection, however at checkout you can edit all but your order so I had to restart BC I chose the wrong card. My fault but kind of annoying since I had to redo the whole thing.

Alana Haggis

long lasting flowers, beautiful selection

Stacey Hicks

Placed my order online, which was super easy! The arrangement was beautiful and was delivered as promised. Also received an email notification when the flowers were delivered. I will definitely use Forest of Flowers again!

Sahan Warnak

Turned down my business because I don't have a credit card ! Not even a resolution!

Jane Colligan

Beth from My FOF listened patiently to my request, asked some really intuitive questions, and then composed a beautiful arrangement to honour the passing of my lifelong best friend. I’m really grateful, thank you.

Mansur Shah

Delivered as it shows and reliable and time frame of delivery is flexible as per request

Michelle y

Great friendly service.

Jordan Matchett

Terrefic shop with a friendly and helpful staff. Ya want nice flowers with the consistent service anywhere? This is the Starbucks of Flowers... Whether i have an occasion in oakville or london, I know I can get that last minute special something for that special someone. Thanks FoF!!

Chad Chaffin

Excellent location to get flowers. I have been using them for several years and their arrangements are always great. My only advice is to call in advance since the may not have the more uncommon flowers in stock but they can usually get you whatever you need.

Michelle Fernandes

Totally unimpressed with their flowers. I’m sorry half the lillies were brown on the outside the filler greens were bent. They were nice to send out new lillies but still. The overall presentation was not so worth the price I paid.

Gail Sumeraj

Horrible.... ordered flowers for Mother’s Day May 9,2021... never arrived!!! Not even an apology or compensation!!! Never again.

Sawsan Khabbaz

Very disappointing!! I made an order a few weeks ago for a premium floral arrangement to be sent out on the 5th of May and they never delivered it. I have emailed them twice and called leaving a voice message and no one has even bothered to respond back. What a complete waste of time and a waste of my money!! Don't bother with this company.

Janet Claridge

The most beautiful bouquet of flowers I have ever ordered! Simple gorgeous

Tiffany King

I was disappointed. I sent flowers to a friend and I was expecting her to receive bright, beautiful flowers - oranges, reds, and yellows - and instead I see it’s a mostly white basket with some yellow in strategic spots. I’ve ordered from Forest of Flowers a handful of times and never been disappointed in them before.

Al hobbs

We used the Forest of Flowers at Oxford and Wonderland for a phone order and it was delivered. GREAT service and wonderful flowers. Jolene was great to deal with and flowers arrived exactly as promised. Will use many more times in the future

Beverley Spurr

I was very happy with the bouquet that was sent to my daughter in-law it was beautiful! Only thing is I also ordered balloons and they were not included in the delivery. Bev Spurr

Ivana Govedarica

Kathleen is absolutely amazing! We had to cancel our order due to an error on our end and Kathleen went above and beyond to assist me this morning in rectifying this issue. Patient, kind, caring and so, SO helpful. Thank you so much Kathleen.

james coddington

Staff was so helpful

Bc Gems

A great experience ,and the follow up email to me sealed my support for this company. Thanks for making my mom happy after a bad spell... Brandon Snider BC Gems and Diamonds

Audrey Rocha

actually would rate this 4.5 as their offered excellent service and value for floral arrangements. Unfortunately downfall was that they offered a delivery fee for a house that was down the street from their store. Recommended a tier delivery fee or even if a minimum spend amount and delivery is free. Other than that was very happy with the quick turnaround time as well as the arrangement completed.Florist worked well with me to ensure what I wanted was executed.

kim gregorio

Very helpful and friendly service.

Brenda Sh

Beautiful product /arrangements and very helpful staff!

Brad Nother

Great service and staff. My mother was very happy with her flowers for her 65th birthday

Andrew Tavares

Beautiful flowers and arrangement. They delivered on valentines day, so they couldn't contact the number I gave them to confirm the time of delivery as stated on the website. What matters is that the flowers were delivered on valentines day and they were beautiful. I will probably use their service again

Maureen Morrow

Absolutely beautiful floral arrangement! Called on Sunday for Monday delivery. Left one substitution for florist to make. It turned out beautifully. We are very pleased. Will definitely order again????

Beonca L

I'm really happy with forest of flowers! I made a last minute, same day order over the phone with Monica and she was absolutely wonderful. She was very helpful and was able to complete my order promptly. I ordered on a Saturday around 1pm and they delivered my order to the recipient at 3pm! Very happy with my purchase and will definitely be ordering from here again.

Omar Qureshi

Very Professional and friendly ladies, reasonable prices

Richard Myers

Absolutely amazing bouquet. Thank you.

kevin nguyen

Went in for my gf birthday gift, awesome selection. The lady was very helpful and even refreshed some of the flowers I picked because they were wilting a little. Made it look even more beautiful. I hope the gf likes it!! A+ service.

Rebecca Cochrane

My fav place to get my Arrangements done I always get the same girl to just make me up some and I always have faith and trust in her I believe her name is Olivia I can't remember but that's my own fault cuz I'm horrible with names

Sadiya Shamim

Forrest of flowers made casket sprays for a recent family funeral. The casket sprays were beautiful, with the individual flower requests we made and were made quickly on request. Meghan was very helpful on the phone for our order. Our family is appreciative that the owners took the time to review our order and the owners sent us an extra vase of flowers for a tragedy. It was very thoughtful and appreciated. I would highly recommend them to everyone.

Sally Livingstone

My son and daughter in law ordered flowers for me for Mothers Day. They chose florist choice. It was and still is, absolutely beautiful. After 6 days it is still amazing! You are definitely my new florist!

Colleen C

What amazing service! We have always had good service but my Mother’s Day present fell through. I called on Sunday morning to order daisy’s. They only had a certain florist choice package available so I purchased that. They delivered same day with 90% daisies just as I wanted. Perfect place!

Amanda K

Sent flowers to a friend and they came out great! I am so glad I trusted the online reviews, as I am from out of town and did not know where to order flowers from in London. A beautiful arrangement and quick service!

ann Llantero

The florist did an amazing job doing a bouquet for Okasan's birthday! Thank you guys!

natale yakoob

Accommodated my last minute same day delivery for me and met my time restriction. Very beautiful arrangement, looked even better than the photo. Thank you !

Kylie M

Easy to order online, no delivery fee (extra bonus!), and reasonably priced. I'd order from here again any day.

Paula Paula

The arrangement that arrived looked exactly like the one I ordered online. What more could you ask for? I would use Forest of Flowers again!

Janine Boynton

Always beautiful arrangements that last and reasonable prices. Staff are super friendly and will even wait for an important pickup if running a little behind because of weather. They are the best ????

Victor Capone

I am very disappointed with this florist. I paid $60 for an arrangement, and based on the size and quality, it looks like it should cost $15. Half of the flowers are dead, and the florist across the street at Zehrs can do a much better job, and for far less money. Would recommend taking your business there instead!

Michael Truong

had a an arrangement of flowers delivered in a ceramic vase. What was delivered look nothing like the image online. Substituted different flowers. Sent them an email requesting a refund, waiting to hear back. Otherwise contacting credit card company for dispute.