Reviews of Al Smith's Flowers Ltd (Florist)

Amy Miller

Absolutely loved it here. Came here for funeral arrangements, and the woman was friendly, suggestive, and very helpful. Would recommend for anyone who's going through a difficult time, or is looking for a beautiful bouquet of flowers.

Cubicmaddness

Absolutely satisfied with these people. They were able to coordinate and compensate for time discrepancies with my order. Polite. Professional. With easy payment options. Trust me they aim to please. Can’t say enough good. Absolutely my go to florist. Nuff said.

Greg Bie

Very accommodating and helpful, even on a tight budget.

Raman Johal

Thanks for these amazing flowers, same-day delivery ????

John Fogarty

New owner Paul has really come through on more than one occasion. Fresh, colorful and unique designs and fast and courteous service. Would not consider another shop in this area. Great job!

Liz Boggs

Lovely ladies this morning.

Maegan Dubois

Ordered my bouquet, boutonnière, flower crown and some decorative arrangements for our small wedding ceremony this past weekend and I was blown away! The designer had read my mind at the consult and everything was stunning! Not to mention super reasonably priced! Incredible people to deal with too! Thanks so much Smiths!

Darlene

Great suggestions. Great customer service as usual......AND, they have Reid's Chocolate...you have to try some.

Kim L

Lovely fresh flowers. Wide selection of beautiful giftware. Silk flowers candles and tropical plants.

Doug Watt

Excellent service. Delivery was on time & professional.

Emily Dennis

Went to Smiths flowers looking for flowers for my parents anniversary and had a wonderful experience. The lady I spoke with was very helpful. I was looking for a romantic & organic idea with maybe a touch of blue. The bouquet my parents received was beyond beautiful. They were able to take my idea and bring it to life and with beautiful detail! I will be returning. Thank you so much!

Michelle Daymond

Today was my first time using Smith’s Flowers. I’m sorry I haven’t sooner. They made the most beautiful and thoughtful bouquet I have had made in town. I buy a lot of flowers and they blew all of the other florists in town out of the water, at a very reasonable cost! I will be buying all of my bouquets here from now on. Highly recommend. Really friendly greeting as well ❤️

Lizinka

Amazing personable and professional service. Love them and highly recommend!

Scotty H

I'm very disappointed. I ordered flowers for my wife to get delivered at her work, as a surprise. The shop just called my wife to verify if she will be there, how's that for a surprise.

Devon Bennett

I recently ordered flowers from Smiths and I was so pleased with the person who I spoke to on the phone, she was super friendly and helpful. I ended up ordering online and they delivered the flowers within hours and the bouquet was absolutely stunning. The bouquet was bigger and prettier then and I expected and matched the description on the website. Thanks Smiths!

Adnan Khan (Match Point By Dr Adnan)

Ok

Jamie Lynn

Website was easy to use, placed my order and got it delivered free the same day. Flowers were beautiful and my mother loved them. Definitely would recommend to everyone.

Khuyen Nguyen

Wendy was very helpful in sorting out my flower delivery. She was patient in my decision making with the flower arrangement, and was very personable & warm. Excellent customer service. She assured that the flowers would be delivered today and it was. Thank you!

Scott Takacs

Lovely flower, AWESOME customer service!

Geraldine Ketchum

They are always the freshest and most beautiful bouquets I have ever received.

Tracy C

Thank you so much for delivering such a stunning arrangement today! Absolutely amazing service.

Bre Devine

Smith's is my go to flower shop when I need to brighten someone's day! Their website is super user friendly, but honestly, calling into the store is just an enjoyable experience. All the staff are very helpful. The designers create beautiful arrangements even when I provide them with minimal information. I love that I can call and give them my budget with delivery and they go to town creating magic. Arrangements arrive beautifully packed and the cut flowers last a substantial amount of time. Thanks for the great service as always! Shout out to the delivery team too. Very friendly!

Susan Keburis

Great staff!!!

Ailsa Coughtry

Just beautiful! I received a mixed bouquet delivered on Valentine’s Day and after two weeks many of the flowers are still going strong. You can’t fake fresh! ????

Y Blanchard

Excellent, very friendly customer service over the phone, beautiful flowers which are long lasting. Will definitely use this shop again!

Kyle Barnes

Competitive prices

alex soares

Such a cute flower shop! Very accommodating and the staff is lovely. I always get my flowers from them. They carry locally grown flowers as well which is so nice for the community. They also have amazing gift wear I revived the nicest coasters from there and an amazing smelling candle. They have always gone above and beyond for me. I definitely would recommend them for all occasions.

Brandon Kierstead

Fast service nice people nice flours

Trish

Quite the assumption Jay Cee!!! I've been going there for years and have had very good service. You should be more careful of what your accusing people of without any proof. Shame on you!!

Michelle Daymond

Today was my first time using Smith’s Flowers. I’m sorry I haven’t sooner. They made the most beautiful and thoughtful bouquet I have had made in town. I buy a lot of flowers and they blew all of the other florists in town out of the water, at a very reasonable cost! I will be buying all of my bouquets here from now on. Highly recommend. Really friendly greeting as well ❤️

Quinn Nash

I was able to customize a beautiful Valentine’s Day gift and had such great help and amazing hospitality, treated me great and was very happy with my experience, will be back in a heartbeat

Betty Bondy

Amazing!!!!! And even on a holiday Monday service.. Highly recommend

Joseph Embury

My first time here, got Rose's for my girl

Carole PONY_4

Bought deep carnations

Anne U

Not very good service. Showed arrangements in cooler. Old flowers. Trying to tell me not. Arrangements were made 6 days ago. Really, not old? Ordered flowers anyway because she said fresh flowers coming. Asked for her to send pic of arrangement before going out. No pic. Had to call the next day to see if was delivered and pic. Arrangement looked like still repurposed older flowers. Roses opened to much for fresh. Very disappointed for $70.

terri hearns

Wonderful staff! Always a great experience and beautiful flowers!!

Caroline Bertrand

Courteous friendly people with quality flowers. Nice store

Paul H

Great service and great flowers

Ally Turner

Locally owned, reasonably priced, and high quality.

Alessia Morrell

Beautiful flowers. Other flower shops often cheap out. These were so nice and good quality. My best friend loved them.

Heidi Paterson

Always happy with the product and service. Beautiful flower arrangements for a great price : )

Jamie Gofton

Overpriced for what I received, was expecting more for the price! Also, you have a sign on your door to call for curbside but your phone message tells you to knock..

Gigi Hazzard

I ordered the flowers online. It was very easy and the arrangement I got was exactly what was showno. The website. The emails were very convenient and gave me peace of mind that my order was delivered.

john gossier

Great staff and products

jane snowdon

I got beautiful flowers from there as a gift

Bev McLean

The flowers were beautiful thank you so much

Nicole Gallant

I am writing regarding an experience I had with Smith’s Flower on Aug. 22, 2020. I ordered a bouquet, boutonnière and wristlet for my wedding on August 22, 2020. I was very happy with the customer service I received right up to the day of the wedding. That is when everything went south. It was a very, very busy day with 6 women and 1 toddler all getting ready in one hotel room. The delivery time for the flowers was between 12:00p.m. and 4:00p.m. at the Best Western Plus on Saturday August 22, 2020. At 6:00p.m. when we arrived at the venue, my maid of honour said to me “where are your flowers?”. They hadn’t arrived and being the nervous and somewhat stressed bride I was, I hadn’t even thought about it. Smith’s had closed at 4:00p.m. on Saturday and didn’t open again until Monday morning. On Sunday evening, I spoke with an employee at the Holiday Inn Express in Woodstock who informed me that my flower were there, at the wrong hotel. On Monday morning I called Smith’s flower and was transferred to the owner. She proceeded to tell me that it was partially my fault that the flower were delivered to the wrong address as I did not call to follow up. She used an example of her own wedding when her husband was missing part of his tuxedo and followed up to get it right away. I was in tears when I got off the phone with her. She made me feel small and silly. Even if I had followed up for the flower upon the expiry of the delivery time at 4:00p.m., it would have made no difference. The shop closed at 4:00p.m. She offered to give me 75% of my money back saying that she would not take full responsibility for the error. My husband went to the Holiday Inn to look at the receipt that was delivered with the flowers. It clearly stated that they should have been delivered to the Best Western Plus. We did not want the flowers and they were left at the Holiday Inn. My husband called Smith’s Flower back and confronted the owner with the information and she informed him that the Holiday had called her and were returning the now two day old flowers to her and that she would “use them for something else”. My husband was then granted the full refund. Needless to say I was very, very disappointed with this experience and will not be using or recommending the services of this shop.

Arthur

Had a problem with roses not blooming so I called the store and without hesitation they said they would replace them. The lady I spoke to on the phone was very courteous and understanding. When I went to the store for the replacement roses the lady said if I had anymore problems to make sure I called them. Thanks Smith Flowers for the wonderful service.

Hillary Coggins

I called in a phone order last minute for a next day delivery. I was really vague and basically described the recipient and then told them everything I didn't want in the bouquet. They did an incredible job - the recipient was delighted and I certainly could not have selected a lovelier bouquet had I been there to choose myself.

Susa

I needed a couple of things at different times. They always helped me find it. Great service!

Lisa Hope

I deal with Smith's regularly and have never been disappointed....excellent customer service...excellent quality....I highly recommend!!!!

Jamie Easton

Staff are very friendly and knowledgeable. Were able to help with an order on short notice.