Reviews of Botanix (Florist)

Laura Cicciarelli

(Translated) Nice and big selection and great service. Nice family business to be encouraged. Thanks for being there every season! (Original) Belle et grande sélection et excellent service. Belle entreprise familiale à encourager. Merci d'être là à chaque saison!

Sergii Muzychko

(Translated) Large selection of plants (Original) Большой выбор растений

Vince Mcloud

Great selection

Stephen Johnson

(Translated) Very good advice (Original) Très bon conseils

Izzy Belisle

Great service, huge collection of plants and products. Overall its a wonderful shop

Alex Lalonde

(Translated) Beautiful selection of flowers and competitive price. But one employee was quite offended when I mentioned that the product I was looking for was available at other Botanix's. I have been told to go elsewhere to buy this product. Wow wow. A chance the cashier was nice. (Original) Belle sélection de fleurs et prix compétitif. Mais un employé à été assez offusqué lorsque j'ai mentionné que le produit que je cherchais était disponible chez d'autres Botanix. Ont m'as répondu aller ailleurs pour acheter ce produit. Wow wow. Une chance que la caissière était gentille.

Kamilya Agoshkova

(Translated) Botanix is an adorable place with a very professional team! Thank you! (Original) Botanix est un lieu adorable avec une équipe très professionnelle! Merci!

Willy TIETCHEU

(Translated) Staff really attentive, gave advice on the different choices of their products! Vast choice! (Original) Personnel vraiment à l'écoute, donné des conseils sur les différents choix de leurs produits ! Vaste choix !

Gabey Baby

I ate a plant

Angelo Sierra

(Translated) Very well organized (Original) Très bien organisé

Jose Contreras

People were rude and attention was missing

Lauraine Aubert

(Translated) Their plans and services are extraordinary. ???????????????? (Original) Leurs plans et services sont extraordinaires. ????????????????

isabel guerra

(Translated) Full of beautiful plant. (Original) Plein de belle plante .

Philippe

(Translated) I decided to start indoor gardening. I went to Botanix in Chateauguay and received a perfect service! they gave up everything they were doing to help me and advise me. when I call to ask a question, they answer me precisely. people who obviously know their stuff and who are passionate about it. it seems in their service. I recommend 100%. (Original) j'ai decider de me lancer dans le jardinage d'interieur. je me suis présenté chez Botanix a chateauguay et j'ai recu un service parfait! ils ont tout lacher ce qu'ils etaient entrain de faire pour m'aider et me conseiller. quand j'appel pour poser une question on me repond avec précision. des gens qui connaissent obviously leur matiere et qui sont passionner . ca parrait dans leur service. je recommande a 100% .

Annie Talbot

(Translated) Whether they are graduates of a horticulture school or simply passionate about landscaping, the counselors are very cordial, knowledgeable and helpful. It is always a pleasure to go for walks in the garden and discuss gardening with them. They work hard, but even in peak periods I get great service from them. (Original) Qu'ils soient diplômés d'une école d'horticulture ou simplement passionnés par l'aménagement paysager, les conseillers sont très cordiaux, connaissants et serviables. C'est toujours un plaisir d'aller sillonner les allées de végétaux et de discuter jardinage avec eux. Ils travaillent fort, mais même en période de pointe je reçois un super service de leur part.

Martin Coderre

(Translated) Competent and very kind employee (Original) Employé compétent et très gentil

Tom Mullins

Called from Toronto to send flowers to a friend who lives close to their store. They would deliver for an extra $40, but I had to come to the store to order. Honestly...

Christine Noel

Always great finds and good service

MARC V

(Translated) High prices; Professional, knowledgeable and friendly staff; Excellent quality and a wide variety of products. (Original) Prix élevés; Personnel professionnel, compétant et sympathique; Excellente qualité et grande variété de produits.

Diane Lalonde

I've been looking for a bird bath in this area and finally found one here. No other store in the area carry any so far.

Salim Damirov

Clean and quiet place, with flower smells. Nice stuff.

Debra Tait

Nice selection and employees

Deirdre Brunswick

I live in Chateauguay, however I go to the Botanix in Mercier. They are more helpful and take their time with you. We tried in Chateauguay and I felt I was bothering them with my questions. We purchased our three trees which they planted, plus bushes and flowers in Mercier. All our mulch and decorative rocks too.

Maureen Ireland

(Translated) I immediately got an out-of-pocket service until the car they are focused on the service Bravo (Original) J'ai tout de suite obtenu un service hors -pair jusqu'à l'auto ils sont axés sur le service Bravo

fernando dasilva

(Translated) I went to buy a rose bush I found it at a very good price. excellent service. thank you for that (Original) Je suis aller pour acheter un rosier certe je l'ai trouve a tres bon prix . excellent service . merci pour cela

Jean Marc Nault

(Translated) Good choice of plant and helpful staff (Original) Bon choix de plante et personnel serviable

Jade

(Translated) Very good service (Original) Très bon service

Roxnery RG

(Translated) Good (Original) Bien

Gilles Gauthier

(Translated) Service (Original) Service

prestainside

Great service

Jean-François Rioux

(Translated) Good advice when I go. Lots of choice and much appreciated after sales service. I recommend this place to you. Correct price even if slightly higher than in some large surfaces. On the other hand, the quality is superior at Botanix (Original) Bien conseillé lorsque j'y vais. Beaucoup de choix et bien apprécié le service après vente. Je vous recommande cet endroit. Prix correct même si légèrement plus élevé que chez certaines grandes surfaces. Par contre, la qualité est supérieure chez Botanix

THE MAC

Good place but overpriced!

Kimberley Moreau

I get my veggie plants and flowers there. And im always happy with my purchases.

Adam L

Great if you like gardening and plants in general. They have what you need and the prices are good too.

Ronald Demers

(Translated) Well, believe that we are in Covid 19 crisis but tell a single parent of a 2 year old child who would stay in his arms that I can't come in and buy things that his only 1 per family wow you will never see me again his on that it's been 1 month, I'm dear, I respect the norm of social distancing. I only go out when it's necessary. (Original) Bin beau croire quon est en crise de covid 19 mais dire a un pere monoparental dun enfant 2 ans qui aurais rester dans ses bras que je peut pas entrer acheter des chose que ses seulement 1 par famille wow vous me reverer plus jamais sa ses sur surtout que sa fais 1 mois je suis cher moi je respect les norme de distanciation social je sort seulement quand ses necessaire serieu bravo... le virus provient pas des enfant en passant soyer intelligent un peu...

Jessie Fortier

(Translated) I service was just ok. I was expecting more. (Original) Je service était juste correct. Je m'attendais a plus.

Marc Rheaume

(Translated) Good competent staff. Good advice (Original) Bon staff competent. Bons conseils

Gustavo Eduardo Ramirez Perez

(Translated) Very complete. (Original) Muy completo.

Wayne Stevens

Good, friendly service

Melanie Potvin

(Translated) We did business with them for the purchase + planting of a flower bed. The plants were guaranteed for 1 year. After the first winter I have 2 plants that did not survive. I went to the store to see how to do it. I was told that Daniel was going to come to my place to assess ... he never showed up for the appointment. I went back to the store to meet him on several occasions. He would tell me every time he was going to go through the week without ever coming ... after sales absolutely bad! (Original) Nous avons fait affaire avec eux pour achat + plantation une plate-bande. Les plantes étaient guaranties 1 an. Après le premier hiver j’ai 2 plantes qui n’ont pas survécues. Je suis passé en magasin pour voir comment procéder. On m’a dit que Daniel allait passer chez-moi pour évaluer... il ne s’est jamais présenté au rdv. Je suis retournée le rencontrer en magasin à plusieurs reprises. Il me disait à chaque fois qu’il allait passer au courant de la semaine sans jamais venir... servie après vente absolument nul!

Dmitriy Gult

Bad customer service when you show up at 9 am and google maps show they are open and they have a sign that they are closed until march 1st. Wasted time.

Fatemeh Lotfi

Their returning policy is very bad.

Michel Paradis

(Translated) Many choices and relevant tips by pros (Original) Beaucoup de choix et des conseils pertinents par des pros

Sylvie Montpetit

(Translated) Good service (Original) Bon service

Elisabeth Meyer

(Translated) Good service every time (Original) Bon service a chaque fois

Danielle Durand

(Translated) Fine product choices (Original) Beaux choix de produits

Serge Demers

(Translated) Plant still available and good advice (Original) Plante encore disponible et bon conseil

Jules Lemay

Good choice, good advice, great service in the off season. In May and June, parking is difficult and service is necessarily rushed. Somewhat expensive, but you get good service and advice.

Dmitry Henin

Good and friendly place

Youlia Dvorezki

(Translated) Don't let people use the bathroom! I wanted to take a tour of the store, but I had to leave because the lady did not let me go to the bathroom !!!! It is unacceptable to treat customers like that !!!!!!! (Original) Laisse pas les gens d utiliser la salle de bain! Je voulais faire une tour du magazin, mais j ai du quitter a cause que la madame m a pas laisser d aller au toilettes!!!! C'est inacceptable de traiter les clients comme ca!!!!!!!

sylvain provost

(Translated) Super nice service and good choice (Original) Service super beau et bon choix

m white

(Translated) Poor customer service and higher costs. (Original) Un faible service à la clientèle et des coûts plus élevés.

Julio Martinez

(Translated) A bit expensive, but I always found the items I was looking for. On the other hand, the clerks are not very attentive to answer my questions. (Original) Un peu dispendieux, mais j'ai toujours trouvé les items que je cherchais. Par contre, les commis ne sont pas très attentionné pour répondre à mes questions.

Murray Stark

Helpfulness

Eric Deschambault

(Translated) Thief (Original) Voleur

legitu legitu

Poor customer service ????

Valerie Gagnon

(Translated) always answers to my questions! ???? (Original) toujours réponses à mes questions!????

Jeff Solomon

High prices but great quality. Worth what you pay.

Sylvie Desmarais

(Translated) Beautiful variety of plant of all kinds. Some items are a bit too expensive but for plants it's ok (Original) Belle variété de plante de tout genre. Certains articles sont un peu trop cher mais pour les plantes c'est ok

Sylvie Chenail

(Translated) Lots of diversity. Correct price (Original) Beaucoup de diversités. Prix correct

Skandar Eghtedari

(Translated) Fine products and good advice. (Original) Beaux produits et bons conseils.

N X

(Translated) Beautiful variety and not found elsewhere, and healthy. Quality tools, in metal. Only cedars are sometimes a bit expensive (but healthy) (Original) Belle variété et qu'on trouve pas ailleurs, et en santé. Outils de qualité, en metal. Seul les cèdres sont parfois un peu chers (mais en santé)

Mélanie Gauvin

They know their products, excellent quality - very good service

Sarah J.Alden

I wanna give a 0 but my husband insists I give it a 1 because we got everything we needed. Very bad customer service. The cashier was talking on the phone for 10 minutes and we asked to pay. She turned her back and kept talking on the phone. We asked if we could pay again and she walked away and kept talking on the phone.

Dutauzia Camille

(Translated) Beautiful shop and very friendly staff I recommend! (Original) Beau magasin et personnel très aimable je recommande !

Maurice Houle

(Translated) They have experts to answer all the questions (Original) Ils ont des experts pour répondre à toutes les questions

Michel Schofield

(Translated) Good (Original) Bien

Panos Partheniou

Good selection of plants but somewhat overpriced.

Kai Opalka

Small when compared to others locations in larger cities like Laval. Botanix carries a large enough inventory to support all the usual plant and gardening needs. Very helpful staff.

Pierre Ouellet

Nice selection of products, staff very knowledgeable, a certain owner should learn to smile more often.

Neil Groulx

Friendly and helpful staff. Helped us get everything we need for our new plants today, and explained what we will need to do to care for them going forward.

Elaine M James

Love that place

Marc Archambault

(Translated) The staff is always ready to serve you and give good advice. (Original) Le personnel est toujours prêts à vous servir et donner de bon conseil.