Here we offer you the reviews of real people who know the services of Surrey Flower Shop (Florist) in the territory of British Columbia (Canada).
At the present this business has a score of 4.7 over 5 and this score has been based on 127 reviews.
You must have seen that the average score it has is almost the top, and it is founded on a very high number of feddbacks, so we may be quite sure that the valuation is very credible. If people have bothered to give their score when they've done well, it works.
As you know, we don't usually bother to set scores when they are correct and we usually do it only if we have had a problem or issue...
This Florist corresponds to the category of Florist.
Thank you Dolly and Team for taking time out of your day to help me. I ordered flowers and they did not disappoint. Awesome customer service along with a very warm hearted staff. I hope someone is able to make your day because you made mine and hopefully my girlfriends too. Please keep up the good work and god bless you all! Sukhi.
The staff was super friendly, helpful and did an excellent job of picking and arranging my wife's anniversary flowers. She loved them! Excellent quality and reasonable prices. I will be coming back here and telling my friends about them!
Maybe you could update your hourly operation. I wanted to buy flowers for my mom but ended up soaked by rain. I went there 5:30pm and your online ad says you’re open ‘til 7pm and your store says it’s still open so I waited 30 mins outside.
I've becoming coming to get my flowers from the Surrey Flower Show for many many years..every single time I got my flowers I've been very impressed..The service here is amaazing and the flowers are amazing beautiful bouquets made by Dolly and her team!!!.I highly recommend this place to everyone.
My cousin loved her bday flower's. Thank you!
I have bought my gramma flowers from here four times now I think, and she has been ecstatic with them each time. I've ordered with the same lady everytime I call, and she's always been nothing more than an absolute gem. Thank you for bringing my gramma some joy :). Delivery and arrangement prices are on par with other stores, but the quality is definitely above.
Wondering service and they're really accommodating even if you just walk in with a big order! Would recommend to everyone for all kinds of occassions.
I have been going to this flower shop for 3 years and they have given me the best service. Their work is amazing ..............I love the arrangements they have done for me. I have used them for happy occasions and for sad occasions such as weddings and funerals. They took the time to understand what I wanted and they delivered on time.They have also done rush orders for me . This is the best flower shop I have been to.
I live in Saskatchewan and Surrey Flower Shop is the only place I trust to send flowers to my family on the lower mainland. There's never been a late or missed delivery; the flowers are always vibrant and healthy; excellent customer service and my loved ones have never been disappointed with any arrangements.
I've order so many flowers for my fiancee from Surrey Flower shop and the store always goes above and beyond for us. Best place to order flowers
Great service! Accommodated an unreasonable request! Will come back again!
Owner/Manager followed up with me after a not so good experience and turn it around. Thank you!
Great service. The shop stayed open late for after-hours pick up.
Great place and good customer service.
Dolly did the flowers for my daughters wedding in July 2016. The reception was at the Vancouver Law Courts and the flowers were so beautiful. She helped us pick what type of flowers would look nice with our decor. I would recommend Dolly in a heart beat. The service was great. She is so easy to talk to and her prices were great. I will definitely go back to her. Thank you Dolly for everything. Amy
Great service. They were given the wrong address on a delivery one night and went out of their way to find the correct address, after hours.
Best flower shop in Surrey. Very good customer service. They made special cute little bouquet for my 7 year old. Love their service ❤
Nice selection of flowers.
I had the most wonderful experience. Customer service is 10/10 and the woman is extremely talented, super friendly and knowledgeable. Cute puppy in the shop to brighten your day and I can’t get over what a BEAUTIFUL bouquet I have. So thankful and would absolutely recommend this shop to anyone for any occasion 12/10 amazing experience ????
Did a great job for my wedding...the Bride was very pleased...happy wife = happy life! #ritawedsdavid2016 ????
We placed an urgent request today for a flower arrangement and we were so thankful for the team at Surrey Flower Shop for their incredible customer service. Even though they were busy, they went out of their way to accommodate our order. The arrangement was beyond our expectations and the team added such beautiful flowers that truly stood out. From the second you walk in, you are greeted with a smile and amazing customer service. I highly recommend this shop for any of your floral arrangements, you will not be disappointed.
My go to flower shop from now on! I called them the morning of my event for Peunies and they somehow managed to get them done for my event! Super friendly staff, great prices, and incredible customer service!
The people working here are so kind and helpful. Highly recommended!
I requested for bouquet delivery and I initially was scared if it was gonna be good one, but they exceeded my expectations. They assembled the bouquet so beautifully. Surrey Flower Shop did a great job. It was my first purchase at this shop and now I’m gonna be their permanent customer.
I love this flower shop, Dolly makes the perfect arrangements based on the colors and flowers you like. I highly recommend this shop to everyone.
I ordered flowers for a memorial service and we received so many compliments - even the funeral staff agreed it was one of the most beautiful displays they had ever seen. If you're looking for creative, talented, caring professionals with a penchant for customer service then look no further than this florist. They are THE BEST!!!
Dolly did all my wedding flowers and they were beyond outstanding!
Deliver lovely flowers. Stay fresh for almost two weeks :)
98 bucks for flowers and a had written note that's kinda expensive i thought the card would look more professional then what we got. An they wrote the wrong name on the card????
I've ordered from Surrey Flowers multiple times now. Every single time they are delivered ahead of schedule. They are arranged very artfully and the flowers are always extremely high quality and very very fresh. THANK YOU. I'll never order from anyone else.
I ordered a vase of my daughter's favourite flowers from the Surrey Flower Shop, to be delivered to her for her 21st birthday. She is out of province and we were celebrating her birthday remotely. The flower arrangement in a vase was beautiful and exactly what we wanted. The Surrey Flower Shop staff provided excellent and attentive service, and the flowers are fresh and presented very well. Plus, the flowers were delivered exactly as arranged. I do not hesitate to recommend The Surrey Flower Shop, not only for their beautiful arrangements, but also for their exceptional customer service.
I received the most beautiful autumn arrangement for Thanksgiving. The flowers were so fresh and beautifully arranged! Colors were spectacular!!
I just want to thank you for the beautiful flowers and service you (Surrey Flowershop) provided for the funeral service for our Pastor. We received many compliments. The staff was very friendly and kind. We will come back for sure.
I came at this flower boutique 20 minutes before it closed, hoping to get something from the counter. The owner was incredibly busy; however, she welcomed me in and created a beautiful piece for my friend's birthday. I know she will love it and I can see the passion she puts in her work. Thank you for doing an awesome job!
Lovely person on the phone, quick delivery but the arrangement fell a little flat. Looked like it was put together a little too quickly.
I’ve had the pleasure of dealing with Dolly and her amazing staff numerous times, and they always make it a very pleasant experience. The quality of their flowers are second to none, and I cannot recommend them enough!
I really like the wedding bouque that we bought in this shop i highly recommend even if it rush they can make your occasion si special...
Was trying to find some roses for my girlfriend and the lady there was very helpful. Has a beautiful shop, and great deals. Very fast and efficient. Will be going there for all my flowers from now on.
That florist I love! I love this florist! All is fresh, and behind their product they're standing. The florist was great when I put my flower order in last min. Always deliver more than expected! It was they who helped me select a the flowers. I'm going to visit your shop again absolutely.
Good flower shop, the boss has a good taste and help me with much patience
Very friendly service! Staff are super helpful and bouquets are gorgeous
The lady was so lovely and helped make my friends birthday absolutely spectacular during this hard time. I don't normally go out of my way to write reviews but this little shop sure deserves it.
Best choice for any occasion. Strongly recommend for anywhere in the Lower Mainland. Thanks again
Fantastic customer service! The staff were extremely helpful and put together a wonderful arrangement in a very short order. Definitely recommend.
Very helpful, easy to work with. Bouquets looked as shown on the website. Very lovely arrangements.
I am in Ontario and wanted a thankyou sent to a vendor in surrey bc. I gave a price and card information to the flower shop and received same day delivery and a very grateful phone call from the recipient saying they look and smell beautiful. Thank you surrey flower shop
I went into this flower shop today and was welcomed with smiles and laughter even though the place was in the middle of a reno. I was buying my girlfriend some flowers which I clueless at lol. The owner whipped up this crazy beautiful arrangement that came out super nice. I'll def be back. Great work ladies!
Excellent customer service and selection! I came to the shop with my list, they had everything I needed but one flower and swiftly found me a beautiful substitute! As they were wrapping my bouquet and helping other customers efficiently at the same time, they were so genuine with people. I was made to feel my time was respected and the attention to detail was there in full effect. There was natural conversation and kindness. Unfortunately in my haste, I rudely forgot to ask anyone's name even though they asked mine, so I'll certainly be returning! Thank you!
I highly recommend this flower shop! We went in looking for an all white bouquet of flowers for a university convocation. Not knowing what to get, the owner helped us pick out one of the most beautiful bouquets we've ever seen. She even came in early the next day so I could come pick it up on the way to the ceremony. The flowers were turning heads at the event and we even had some other graduates ask to take pictures with it! Definitely will be back!
Great a little shop, but over crowded inside
Excellent service . Absolutely beautiful flowers. Here m adding a photo shows flowers are still FRESH even after a week. Highly recommend this place. Thanks for making my day special. ????
They are so sweet here!! My boyfriend and I got flowers for his mums birthday. It was a bit last minute but they were so kind and made our bouquet beautiful!
I needed flowers quickly so I decided to walk into the store and was very pleased to watch the florist assemble the flowers infront of my eyes. Their website is in the description.
Ordered a Thanksgiving arrangement for my mother who lives in Surrey and she was thrilled with it!! I will use this shop again as I am always nervous trying somewhere new from across the country but the arrangement and delivery were fantastic. Very happy customer!
Surrey Flower Shop did an amazing job with the flowers for our wedding in January. They fit very nicely into our smaller budget as well. I know absolutely nothing about flowers, and their incredible knowledge, talent and help produced bouquets, boutonnieres and flowers for mason jars we loved! Thanks so much :) 10/10! I'd recommend to everyone!
the flowers are so fresh and the bouquets are awesome . prices are reasonable . it is definitely my to go shop from now in surrey, newton :)
I am a recipient of this beautiful flower arrangement!! Not only does this bouquet look gorgeous but it smells amazing!! My husband (who bought the flowers) couldn’t stop talking about his experience with purchasing the flowers from Dolly! Knowledgable, friendly, and great customer service! We found our neighbourhood one stop shop for flowers! Thank you Dolly =) #eightrosesforeightyears
I called from out of town and asked these fine people to surprise my fiance- they did it on time and was well executed. Thank you for the great service
Great service! Definitely recommend for all flowers.
A fabulous flower arrangement! So professionally made up with personal attention. It was truly beautiful. Quick and efficient delivery. Thank you
Very Prompt service. I had an urgent request for a bouquet and it was delivered in 45 minutes! Excellent service!
I've been buying flowers from them for the last 10 years now, I've bought flowers from other shops too, but Surrey Flower shop has the best service always. The owner is a super sweet lady and everytime I buy flowers on Valentine's, she gives me an extra rose for my wife, along with a beautiful arrangement of flowers. I've always gotten the best flowers that last longer than ones I've bought from other places. I would always recommend them to friends and family. Keep up the good work Surrey flower shop.
I ordered flowers from this shop last week to be delivered to my girlfriends office in Surrey. I wasn't sure how they would turn out as I usually use a florist close to my home in Vancouver. I have to tell you, the arrangement was magnificent. I was totally impressed. Dolly the owner did a great job. This is, in my mind, the best florist in the Surrey area. I will certainly use their services again without question.
Beautiful on - the - spot bridal bouquet made for me after hours... thanks for accommodating us at the last minute and keeping us within budget!
I called the flower shop to send my Mom flowers for her birthday. Dolly and her staff did an amazing job and the flowers were delivered the same day. The fact that I live out of town and told them what I would like, they provided me excellent customer service. Thank you again!
Thank youfor your wonderful Oriental Lilly arrangement. The Customer stated that they beautiful. Good Job.
Super friendly team of ladies who helped me! This will be my new go to place for flowers!
Beautiful Flowers and the Most Helpful Staff! This shop handles all of my flower orders in the lower mainland. Amazing!
I've been going to this shop for the better part of a year and half and have always been impressed with how professional and polite everyone is here. They work extremely hard to meet their orders on time and pay close attention to detail and personalizing for you. Prices are fair and I had enough confidence with this team to do my fiances engagement bouquet and she absolutely loved it. If you respectfully place your order within a reasonable time they will provide you with a bouquet that exceeds your expectations. I find even their ready to sell bouquets are very respectable and better then anything you'll find at other local shops. Highly recommended.
We love Dolly and this flower shop. Great place, friendly staff, and beautiful flowers!!
I could not be happier with the flowers I received from the Surrey Flower shop. I emailed the shop a photo of some flowers my Grandma put together for my Mom's 50th birthday and asked them to replicate it for my Mom's 60th birthday. My mom didnt know this and when she saw the flowers she broke down in tears as it brought her back to her 50th Birthday when my Grandma was able to visit. It was a touching moment. I showed up a few minutes early to pick up the flowers and saw they were putting the bokay together FRESH right before the pickup time so the bokay could last as long as possible. The owner also ensured no ugly flowers were put into the bokay, only the best! A++ It was my first time here but I will be back. THANK YOU
Nice flower collection
I have been a customer to the Surrey Flower Shop for many years now and not once have they let me down. Their customer service is outstanding and their flowers are always top tier. They helped me prepare roses and rose petals for my engagement which turned out absolutely wonderful. They also helped me pick out flowers based on the occasion and informed me on how to keep them healthy. I recommend anyone in need of good flowers with friendly staff to head over to this location immediately as you will not find any better :) Thank you all at Surrey Flower Shop for your continuous good work ????
Just a regular flower shop. Nothing fancy
This place has amazing flower arrangements for all needs, along with amazing customer service. Thanks Dolly for the stunning center pieces at my cousins wedding!!!
I'm on the other side of the country and can always rely on them to deliver the loveliest arrangements! I get pictures of the delivered flowers and they exceed my expectations, every time! Highly recommended.
Little bit over priced but they can take orders over the phone and deliver.
Great flower shop with impeccable service. The owner has always provided beautiful bouquets for special occasions when I have needed them for birthdays or other special events. You can even create custom arrangements based on the persons favorite colors / type of flower. Definitely the place to visit when needing an arrangement of some sort.
Awesome customer service. My first time here. Will come back again.
I wanted my team to know how much I love and appreciate them. The staff at Surrey flower shop made the perfect arrangement to show how much I cared. Would definitely recommend again!!
Thank you for the quick delivery and flowers were so gorgeous and I really like colours. Flowers stay fresh many days. I will recommend to my all friends and family thank u so much for very good service.???? will recommend to all my friends and family love to go again.
Dolly and her team did such an amazing job of some arrangements I ordered for my friends baby shower today! Not only were they incredibly beautiful, but the service was excellent! I gave an idea of what I wanted and her creativity made them extra special. She is a lovely florist and I would highly recommend to anyone I know!
Order a wedding bouquet for my friend and Dolly was super helpful. She help me pick the flower and gave some alternatives on how to make it even better. The bride was absolutely delighted. Will definitely come back for more.
The lady does a perfect job with organizing the flowers, it exceeds more than expectation, we were really happy with everything she did for our wedding and would recommend her 100%. Thank you for the fabulous job.
Best Flower Shop I ve ever seen, called for rush order for a wrist Corsage and they prepared it better than I expected and in time, thank you guys , so friendly and fast
Super friendly staff and above and beyond service, look no further for your personalized flower needs!
I received a gorgeous bouquet of 15 baby pink roses. They are still going strong after one week. They are the most perfect roses I have ever seen. They opened beautifully. This is the second bouquet I have received in a couple of weeks from Surrey Flower Shop and the other one was just as high quality and beautiful. I highly recommend them to everyone.
An okay place if you've got nowhere else to shop your flowers from. Not very helpful staff. This one's was beautiful though.
I've been a regular customer of the Surrey Flower Shop for several years. I've been very happy with the customer service given by Dolly and her staff. I typically purchase a bouquet once every two months, and they're always happy and ready to put together a custom arrangement with a budget in mind. Don't hesitate to try out the Surrey Flower Shop, they are a Great Local, Women Owned, Small Business in Newton.
I have purchased flowers here exclusively the last of couple years and I have to say the attention to detail and the flower arrangements have been beautiful. My girlfriend has always been happy receiving the work from this place. However just picked up flowers here for Valentine's day. I spent $110 for a bouqet of red and light pink roses ( pricey for roses) and when I went there they tried to hand me a random bouqet of all red roses they had pre-maid. They didn't have my order ready or even know what my order was. I told them I would pick up at 11:00 am when ordered and they said no problem and when I showed up at 1:00pm the order wasn't ready, I had to wait and it felt like there was no sympathy or any type of customer service to make things right. Other than making my bouqet on the spot there and then. Moreover, they were scrambling to get delivery orders ready on time. So I can only imagine how many other people will have their valentine's day plans not go as they wished. I give 3 stars to try to be fair, since previously the work and service was amazing. Bottom line, I would still recommend this place when it's not a holiday and avoid this place like the plague when it's a on busy holiday like valentine's day or you won't get your flowers on time or might have to settle for the ones you didn't order.
Amazing arrangement! Came together so well. Absolutely beautiful!
Trying to find a specific flower bouquet for my wife. I called all over town, but no one had any due to the bad weather. The owner of this Surrey Flowers was so helpful. She had the right flowers, but they were in poor condition due to the rainy season we have had. She put together a wonderful arrangement including the special flowers requested (at no charge) and did all this on short notice. Highly recommend Surrey Flower Shop and thank them so much for making our anniversary even more special!!!
Great service!!!! My mother loved the flowers. Thank you Surrey Flowershop.
Thanks Dolly for the great arrangement you made for me . This place ranks number one in quality and presentation, I was blown away with the effort and pride Dolly takes in her work !
Really good service!! They were closed and still she made the flowers ready ! Guys should come here for sure to get lovely flowers!????❤️❤️
Excellent service! Very easy to order and everything was delivered in a timely manner. Communication was A+++. Would highly recommend!
Fast, friendly and always reliable; this place is good.
Did not get the opportunity to thank you for the beautiful flower arrangements that you did for my mothers funeral on Feb 12/17. The driver was there before we even got there which was a relief.(one less think to worry about). I am sorry it took this long to respond and say Thank You from the entire family. Mothers for daughters is breath of air and when that was taken away from me, I had to find other reasons to live. I was a mess for a while, getting things back in order, but she will always be in my heart. When we came to your shop you took over immediately making it much easier( as flowers was the last thing in my mind). The colors that you chose were absolutely beautiful and my mother would of loved them. Once again Thank you so much for helping and making it easier on this very sad day. It meant a lot.
Love the lady who owns and operates the store so friendly and has such nice flowers.
best quality and service
Made a wrist corsage for me on short notice. It was prepared and looked beautiful within the hour. I would highly recommend it .
Dolly is amazing at what she does. She truly cares about her clients. Our flowers didn’t come as we had envisioned but she still did whatever she could to accommodate us. She even stayed after her store hours to ensure my wife and I were happy with the flowers we received. She made additions to our order free of charge. All is well that ends well! (Thanks to Dolly!) 100% recommend! ✅✅✅✅✅
Amazing customer service. The lady was very helpful and made a beautiful bouquet.
Went in for spur of the moment flowers and got great service and an amazing custom made bouquet of flowers. Will definitely be going back and spreading the word!
This is the best flower shop that I have ever been to!!! I buy white lilies and I find that finding fresh, quality ones all year is a challenge but here they always have fresh ones in stock all year round. The owner clearly loves and enjoys her job and puts her heart into every flower arrangement she makes. I will never go elsewhere. Thank you for your amazing service! =)
thank you for the confirmation and updates. very satisfied for great prompt service! I will definitely use your company again in the future. Many thanks.
They went above and beyond delivering flowers I needed delivered after they had finished deliveris for day!!
!!DO NOT ORDER DELIVERY FROM THIS PLACE!! Ordered one of their flower sets online over the phone and what they delivered was COMPLETELY DIFFERENT. Do not expect your delivery to look like the photos posted on their website. Very disappointing and embarrassing for the sender.
Dolly did such an amazing job with the order!! Best Florist in Lower Mainland 100%
Thank you so much for going above and beyond for my mother’s wedding! The bouquets were personalized to her needs. You were able to make last minute changes and were so patient. Thank you!!!
I went in looking for a small bouquet. This is a small family business, the owner chatted with me the whole time putting my arrangement together... such a kind lady. She used all the colors I asked for, and at a reasonable price. I would definitely return and recommend anyone to go and see them.
Thank you for the beautiful arrangement. Will be back for sure.
Love this place!! They made the bouquet better than the picture I sent in such short notice for such a great deal!!
The most divine flowers for our Aunt were delivered and she was absolutely delighted. The florist were extremely helpful and friendly dealing with our order from Australia. Highly recommend! Thank you so much Dolly!
Excellent service. Great team members! Best shop in Surrey!!
I ordered flowers for a relative that lives in Vancouver.
Always excellent customer service and exceptional flowers made by Dolly.
We have never purchased flowers here, but have had five deliveries from here from our kids up north.....never have had flowers last so long, just beautiful arrangements and super nice delivery guy....received the flower birthday cake and it lasted almost three weeks...best flowers anywhere
Awesome selection, very helpful. Got my order ready on time.
Owner was great at fixing a mistake with an original order. Going above and beyond for clients!
Become a repeat customer. Friendly staff and great arrangements.
Smaller shop, with a selection that reflects their size. Bouquets were nicely arranged. Flowers looked and smelled great. Definitely pricey. I've purchased a lot of flowers in my life and for the amount/size, the price is definitely on the higher end. A smaller bouquet (on display in front of the shop) started at 30, and by the time I paid was 39 something with taxes. An arrangement was quoted at 70+. Friendly staff though!
great service and quality
First time ordering from here. Great service and beautiful flowers.
Always been very happy with the flower arrangements. I use them for my anniversary each year and they always do a beautiful job.
Dolly went above and beyond to take our order after hours and handwrite a lengthly note. She even sent a photo by text before it was delivered! I was thrilled with the excellent service and beautiful arrangement. I highly recommend Surrey Flower Shop.
Wonderful! Open despite Covid closures and they went out of their way to put together a lovely.last minute birthday bouquet. A hidden gem!
Amazing service helped me after hours get the flowers I needed went above and beyond
A huge thank you to Dolly for creating a huge beautiful arrangement of gorgeous flowers in a short amount of time. I'm so glad to have found the Surrey Flower Shop and Dolly. Five stars are not enough!
Just moved into town and needed a bouquet of some type but didn't know exactly what i wanted, i went to this store and my life problems were turned into smiles. I told them the reason i needed the flowers, my budget and time, and they helped me come up with something that would suit my needs. Not only was i only in there for no more than 15 mins, i got unbelievably good service even when they had other work to be done. Awesome place, friendly and honest people, definitely a recommend.
Thank you Surrey Florist for my flowers arrangement. You guys did such a beautiful job you guys are the best!! Your customer service was truly amazing!!
Horrible lady runs this place.
Awesome flower shop got beautiful roses for anniversary.
Great flower shop, they really accommodated me well even though it was last minute, and have the best prices compared to the other shops I went to.
Great service and beautiful flowers. The owner and I had a misunderstanding about the time I was supposed to pick up my flowers and she dropped everything she was doing and made my bouquet of roses plus additional Lilly’s.
Great job and make someone very happy.
Incredible flowers and was able to push through a rush order no problem. Couldn't be happier with the flowers received!
Poor delivery
Friendly people. Quality arrangements. Fair prices.
A+ for service plus they also have beautiful flowers too. There were flowers being delivered to us however they were given the wrong address yet they still went out of their way to figure out the missing details. Ended up delivering the flowers after business hours after multiple attempts. Appreciate the extra mile they went to make it happen
Terrible!! As a single female, I ordered a bouquet for myself on Valentine's Day as a treat. I placed the order over the phone and opted to pick it up in person to save the $15 delivery charge, given the shop is located less than 10 minutes from my house. Was informed I would not be able to pick it up until 6pm, which was inconvenient to have to pick up so late since the day is close to over at that point, but I agreed. I showed up 10 minutes past 6pm to arrive to an understandably long line up. By the time it was my turn, the ladies could not locate my bouquet, only to eventually find that it had not been made and blamed whomever had taken my order over the phone. If that wasn't bad enough, now they were telling me that they would not be able to create my exact order since they were running low on several flowers because it was the end of the day. As well as having to wait at least another 15 minutes while they scramble around to put it together! At this point I said to forget it since an overpriced Valentines Day bouquet really wasn't worth all that. They did not even apologize for messing up my day. Would not bother with this shop in the future.
First time ordering flowers and coming here, I can't imagine how busy it must have been the past few days (Valentine's Day). Despite this, the owner (I believe her name is Dolly?) still managed to get my order ready even though it was placed last minute. I also decided to add another bouquet and they got it done without any problems. If anything, they gave the courtesy of adding more roses and such to make each bouquet prettier. Service was excellent and they are very welcoming despite the how busy they were. Both my mom and girlfriend loved the flowers! I offered to pay tip just because of the overall great experience but Dolly insisted to just write a review instead and I hope this justifies how great of a flower shop they are!
Service was great and the flowers were absolutely beautiful. Would highly recommend this shop rather than cheaping out and buying flowers from Safeway.
Great place. Best flowers i ever got. Best help and advice.
Dollys (flower shop owner) flowers words can't explain how amazing they are! Out of everything from my wedding her flowers were my absolute favourite! I barely needed decor because Dolly's flowers made my wedding a dream! She did my wedding bouquet and bridesmaids and it was everything I could have asked for and more! She was time efficient with delivery everything and setting up! I will always get my flowers from her, her work is art! You can tell how much love she puts into her work and how talented she and her team are! I would recommend this flower shop for any type of event! Even to just go in and take a look... I am extremely picky and want nothing but the best and Surrey newton flowers is above the best! Thank u dolly !! -Cava
Great flower quality, very good pricing and friendly staff. Highly recommended.
Went in today and the ladies were very helpful and honest...Very happy with the flowers I got and they were so nice to even give me some Gerber daisies for free. Will definitely be coming back again.
Thanks so much for the beautiful flowers, my girlfriend really love it.
Great place and service. Top notch quality! A++
Thanks for the great service and beautiful flowers you delivered. The flowers are still fresh after a week.
Fresh and fast amazing flowers. I am so impressed with my best friends flower delivery the bouquet looked even better than the photo online. Just bursting out the vase with flowers! Thank you Dolly and the whole team at Surrey Flower Shop.
Working with surrey flower shop to get all my wedding flowers was such an awesome experience! Dolly did a fabulous job making my vision come to life!
Beautiful variety of flowers.
Came here in the morning to purchase a small Bouquet for my wife. Before I could even inquire she told me they were too busy and turned me away. Confusing as most reviews are positive. I will NEVER return here.
Amazing experience! Loved my flowers, most beautiful bouquet I have ever bought! You will not be disappointed.
good selection
Thank you for the excellent service and the flowers were beautiful and fresh. Will be back!
Very rude owner. I asked for a rose bouquet and she just answered 1 stem?? Wow I was shocked by her answer. And I asked for a price and she answered $75 like a question,it’s like telling me if I can afford it. Very disappointing experience. Can’t believe it.
Did an amazing job for my mother's birthday flowers. Came on time. Got exactly what I ordered. Would definitely recommend
I went in a few days ago at 7:52 pm (Closing time was 8pm) and walked out 10 minutes later with a masterpiece! I never expected such amazing service and quality! When comparing their prices to other places you can say they are very similar... but comparing their quality is another thing! They are the Ferrari of the industry! Such great customer service and such beautiful arrangements that they made within 10 minutes! I will go back again and again and again!!!!!
I stopped in on a very busy Saturday late afternoon, the owner had stacks of orders to get out but took the time to make a very special arrangement for me. She was lovely. I'll definitely be back.
Superb customer service. I'm a last minute type of guy and each and everytime I've come into the shop the owner always hooks me up with a beautiful bouquet. With a wide variety of flowers to choose from I've always received the perfect arrangement for every occasion. I've been to numerous flower shops in Surrey and by far this one is the best hands down.
Dolly did a wonderful job for my sons wedding earlier this year. All the arrangements from the sangeet to the wedding day and reception were out of this world! Thank you so much for going above and beyond Dolly!
I been using this particular store for almost 2 years now. I am so glad I found Surrey flower shop. I have never received such great customer service before anywhere else. The owner is probably one of the nicest ladies I have met. She puts so much effort in making your experience the best possible. Hands down 5/5 Great prices great customer service.
Highly recommend! Great customer service and a large variety of flowers and other items to choose from. My go to flower shop and one of the best in Surrey. (Great people, amazing flowers)
I always get the perfect flowers from Surrey Flower Shop and have the best experience. Highly recommend this place, I’m never disappointed!
After a misunderstanding about what my mother had pre-paid and pre-ordered, we found ourselves without flowers for her burial THE NIGHT BEFORE. The Surrey Flower Shop is very close to our cemetery so I took a chance and ordered a large arrangement at 2:00 in the morning, needed at the cemetery by 1:15 that afternoon. After placing the order on-line, I called their 800 number and let them know that if they couldn't complete the order on such short notice, I would cancel it and buy something in person. When we arrived at the cemetery at 1:00, the arrangement was already there. Not only did they have it to the cemetery well before the appointed time, but the arrangement was larger and fuller than expected and included gladiolas - Mom's favourite flower, which the 1-800 rep wasn't sure they could provide on such short notice. The caring staff at The Surrey Flower Shop went out of their way to get gladiolas for us and to ensure the arrangement was gorgeous and delivered on time. We are especially grateful to them after a mix-up with a different florist left us without flowers for Mom's memorial a few months ago. The Surrey Flower Shop's stunning arrangement made up for that, and then some. Thank you so much for making my mother's final send off so beautiful.
I ordered a birthday bouquet by email as I live abroad and Dolly was very accommodating. They know their stuff with flowers and are happy to provide a 5 star customer service. The flowers were very tasteful. I would trust this florist for another order next time! Thank you
We ordered 4 sunflower bouquets & they were stunning! Customer Service is outstanding & they will customize your arrangements with your favourite colours & to suit your budget. I have been ordering flowers here for years & wouldn’t go anywhere else!
They have always done their best in providing the prettiest flowers in surrey. They do not disappoint. On a case you are very distant away from your beloved, you can always count on them to bring that smile on your partner despite of the shortcomings you have. It will not always be the right timing but you know it will always be for the right person
an amazing place to order flowers the arrangement was beautiful and the lady I spoke to was the example of great customer service I never give ratings and this is 5 out of 5 thank you
I had been looking online for a florist and came across Surrey flower shop. I read the reviews and decided to try them out. I went in looking for flowers for my aunt. I received phenomenal customer service from the second I walked in. They asked me what kind of bouquet I want and custom made it for me on the spot. The bouquet looked absolutely gorgeous and the flowers were all fresh. The cherry on top of everything was the price. They are a very reasonable price. I now have found a new florist for myself and will definitely be going back
My go to flower shop! They provide the best service and quality of the flowers are top notch.
I like to add a personal touch to my gifts so the owner of the shop allowed me to come in and customize the arrangement with them as they made it. Considering it was a day before Valentine's day, they were extremely busy. The phone was ringing non stop and they probably had hundreds of orders to fill BUT they were very accommodating. I was able to pick the colour scheme, types of flowers and was given everything I wanted. She gave me her honest input and I left with a gorgeous arrangement, more so than the one I chose from the website. The value was great and I was never once told that it was going to cost me more. I chose everything. Thanks again you'll see me when I need another!
I have gone here numerous times and by far the best service I have ever had. They are very nice understanding and most of all reasonably priced. I have gone 2 times very last minute and the owner has worked something out for me and figured it out. For all your flower needs I highly recommend surrey flower shop.
Great place, great survice
Absolutely the best service in Surrey. I haven’t been anywhere else since finding this place! Completely personalized and ready to make the best arrangements for any occassion.
I use Surrey flower shop for many years and can't be more satisfied with their flowers and service: ALWAYS a PERFECTION!! The most fresh, beautiful arrangements you can find for any occasions for whole family events! Would recommend them to everyone!
I ordered a bouquet for a friend and I gave some guidelines of what I was looking for...the bouquet turned out amazing! Exceeded my expectations! In addition, service was awesome and delivery was quick. Thank you! My friend really loves them!
10 Stars!!! Called these guys and ordered a bouquet for my wife's birthday, she told me to trust her she would put together a beautiful arrangement so I did. My wife said that it's the most beautiful arrangement she's ever seen! Job well done and delivered on time!
Good service, came to buy my wife flowers. They were quickly arranged and the owner was very helpful in explaining how to take care of the flowers.
Best in the business. Always satisfied. Courteous and creative staff. Affordable pricing but most of all, reliability. Will be back.
Came into the flower shop today needing a bouquet for cousins engagement right away. The shop owner although as busy as she was made me the perfect bouquet in under 20 minutes. She went above and beyond to make sure the bouquet looked perfect for the event and even added more than what I had initially asked for. I would definitely recommend this shop to anyone who is in need of flowers for any occasion. The flowers looked great and there was no flaws in anything. 10/10 recommend this place for your next purchase of flowers for any occasion.
Dolly is always helpful
Very helpful and went above and beyond in creating bouquets and assortments that I needed for my Mother's Day gifts as well as other various occasions. Honestly it is the best flower shop in Surrey.
I have used Surrey Flowers twice during the past few months. The first time I used them was a result of a friend's recommendation. I can honestly say both times I have used them have been excellent experiences. They were delivered fast and the flowers are fresh. Perfect flowershop for everyone.
Very prompt service! Loved their flower arrangement pot. Five stars.
I live in Edmonton, and wanted to send 2 arrangements to Surrey in sympathy. Due to Covid virus, the florists here, recommended I shop for a local florist in Surrey. Choosing a florist without really knowing their work, could be risky! Surrey Flower Shop reviews appeared to have many happy customers. They did not disappoint. The recipients immediately, phoned me to say, the arrangements were stunning and gorgeous. (Imagination Blooms with cymbidium orchids and My Darling Dragonfly) Thank you so much to the staff at Surrey Flower Shop! I highly recommend.
she saves my ass all time I dont know what to do without her. i come from Vancouver just to see get her flower
Amazing service!!! Asked for a rush delivery and they were able to complete the order within the hour as well as adding extra flowers to the order to compensate for a rushed added price. Definitely choose this shop if you are trying to send flowers to a loved one!
One of the best flower shops in the lower mainland. It has a wide variety of flowers to choose from and custom made bouquets available upon request. They have great customer service skills and are very friendly. I went last minute and they still managed to make me a beautiful bouquet of flowers. Definitely would recommend this flower shop to everyone.
The Surrey Flower Shop is the best. For years I have called from Florida to order a birthday bouquet for our daughter who lives in Surrey. The shop chooses the flowers and delivers them on time. Our daughter is always pleased but this year she enthused: "THEY ARE BEAUTIFUL!
Thank you Dollie. A small flaw in a past arrangement and you went above and beyond and called me several times to fix it and then sent a stunning large arrangement to my mom in Surrey. I will order from you every time. Great PR.
Was awesome experience. I told the lady working my GF likes purple. She wrapped it in purple gave it a purple ribbon and threw in a couple extra purple flowers with no xtra cost. My GF was very pleased as was I. Tyvm. Definetly be back for more flowers in future.
I recently sent 2 arrangements to friends in Surrey via this shop. I ordered them online. Both arrangements were beautifully done! One of them was delivered a week early and when I called them to advise, they had already caught the error and were delivering another (different) arrangement on the correct day at no charge! Amazing service! Highly recommend this flower shop!
I wanted to thank you so much for such an amazing job at our wedding reception, Everyone said the flowers were outstanding and that we definitely got more than our money’s worth which is never the case in the Indian wedding industry, so thank you so much! My friends will be using you for their future events too :)
They are amazing and I can't stress this enough! The staff is extremely friendly. Thankful that I found them. I will soon be posting a picture of my beautiful plant here!!!!
Dolly and her Surrey Flower Shop provided wonderful customer service for my wedding recently. Not only did she go above and beyond to create my own fantastic wedding bouquet and smaller beautiful bridesmaids bouquets for my sisters but she provided lovely buttonholes for all the guys on the days of the wedding AND completely transformed my reception with her amazing talent! I highly recommend Dolly and her shop to all of the brides out there!!
I got flowers from my mother from these guys - the teleflora daisies and sunbeams - they came exactly as advertised and look stunning even a week later. Price was reasonable and delivery as promised. I would (and plan to) buy from them again.
Awesome!!!
Needed some flowers delivered on extremely short notice, and Dolly @ Surrey Flower Shop delivered!!!!!! Thank you x 1000!!!!
Dolly's flower arrangements are my favourite in the Lower Mainland. Her arrangements go above and beyond my expectations, and she always adds a special touch for each of my purchases. Her unique arrangements stand out, and bring lots of joy to loved ones. I always go to the Surrey Flower Shop when gifting something meaningful to my loved ones. Her excellent customer service make me always want to choose her services, and I have been going to Dolly for the last 6+ years. Highly recommend this store, and I assure you you will not be disappointed.
Amazing customer service. I ordered flowers just before they closed and they were able to deliver them specially for me same day! I recommend them.
Had to order flowers from overseas. Was reliable, delivered as promised, on time and on budget. We are grateful we found someone that we could rely on.
I've had the privilege of receiving several bouquets from Surrey Flower Shop and have never been disappointed. The flower arrangements the owner puts together are immaculate and would highly recommend to anyone looking for a place to buy flowers.
I went to surrey flower shop looking for some flowers for my parents anniversary. I was greeted the minute I entered with a very friendly staff who was eager to help me find what I needed. After about 15 minutes of discussion in exactly what type of flowers and colours they like I was presented with a hand made bouquet that was everything I imagined and more. My parents very ecstatic with their flowers and we are all sure to go back for any of our flower needs. I highly recommend them for anyone looking for flowers for any occasion, I was also pleased to know they cater to many events as well!
I am incredibly impressed by the service provided by the owners of Surrey Flower Shop. They were very accommodating with my request and their communication/follow-up went above and beyond expectations. I don't hesitate to give this shop my highest recommendation.
I was in awe when I received this bouquet. ????
Amazing customer service and very friendly. Placed an urgent order this evening and they were able to get the bouquet delivered on very short notice. Highly recommend.
Amazing family owned business. Have been coming here for the last 7 years. And they have never dissapointed!
Order was seamless and easy and the order quality was awesome!
I've been buying roses from Surrey flower shop for a year now and they never disappoint. Dolly and her staff are amazing. She has taken last minute orders from me for same day delivery and my girlfriend loves their arrangements every time! I usually get roses delivered to my girlfriend's house or her work. There's never been an issue with delivery. When Dolly says they will be delivered by a certain time, you can bet her driver will deliver it by the time agreed. Dolly is very professional. I've called her when she was pretty busy. Her staff told me she'd call me back in 20 mins. and sure enough, Dolly called back to take my order. My girlfriend and I have always been pleased with flowers from Surrey flower shop and will continue to get flowers from Dolly.
What beautiful flowers and the service was excellent. They made sure the delivery to my parents came before they left on their anniversary trip!
Thank you so much Dolly and the entire crew at surrey flower shop. Our wedding couldn't have been better and the service was some of the best we've experienced.
I come here often, and these guys are amazing at their job. Good customer service and they have a good selection of flowers.
Dolly is amazing to deal with and flowers are outstanding! Fresh flowers and the smell is breath taking. Their delivery of the flowers was exceptional and right on time!
Best place in town. She knows how to spread your $$ and give you real bang for your buck. I keep coming back because I know I'm always going to get the best arrangements not just your run of the mill bouquet. Love this place! 5/5
Placed an online order for a sympathy floral arrangement (I'm in Alberta). Delivered promptly as per request, and I've been told that the flowers are just lovely. I would recommend without hesitation Surrey Flower Shop for your long-distance floral needs.
I have used Surrey Flower Shop many times and have always been very happy, however I am disappointed at the difference of what I ordered online to what showed up at my partners office today. I will use them again as their flowers are beautiful, but it was such a special occasion and I was left feeling disappointed in the product sent
I've been purchasing bouquets for birthdays, anniversaries, etc. from Surrey Flower Shop for the last 4+ years. Quality arrangements and great customer service.
I always get my flowers from Dolly at Surrey flower shop and she has gone above and beyond to help me and other customers. She helped me yesterday to wrap a gift for me even though if was their closing time. I want to thank Dolly for providing the best customer service I have ever recieved.
Showed up after close and got me everything I need and more ! Went from having to stop at 4 places to getting everything here
Great service and excellent choice of flowers all the time! I’ve been going to Surrey Flower Shop for all my floral needs for many years and the quality has always been phenomenal.
Love this place good custermer services the smell of the flowers so relaxing ????????
Very Disappointing, I would advise taking your business elsewhere. I initially ordered a $144 Valentines day arrangement to be delivered to my wife's work. I placed this order about 3 week's before valentines day through there website. I called after placing the order just to confirm that they would be able to make the delivery during the hours in which my wife worked (7AM-3PM). Not only did they not make it in time to deliver the flowers, the delivery driver called my wife to ask if he could bring them to a different address, ruining the valentines day surprise. Obviously with the amount I paid I was not very happy. I called and spoke with the owner "Dolly," who offered to have another arrangement of flowers sent out the following week, no charge. I called Dolly at 2PM on the day that those flowers were suppose to be delivered asking if they were going to make it on time, she assured me they were. As of right now my wife has left work without the flowers being received. I would highly recommend not using this company for any of your flower needs. They are unable to deliver flowers regardless if it is busy or not. Huge disappointment, would never use this company again for any form of flower delivery.
My experience to Surrey Flower Shop was perfect. I went there in a holiday and it was open. Very great service, she took time with me to find the perfect bouquet for my girlfriend's birthday . The flowers are fresh and the quality is wonderful. Flowers smell so great, I haven't seen anything like these in BC. The delivery was on time. It's a perfect place to go, Thank you so much, my girlfriend is very happy!!!
Best flower shop in town !
Very friendly and helpful, definitely going back for my next flower purchase. Highly recommended
I don’t know where to start but I can say this is the worst flower shop I have ever dealt with. I went online to find the perfect flowers for my daughters birthday to give her a smile after a very tough year. I ordered the flowers 10 days ahead of time. What was shown in the picture is not anywhere near what she got. I wanted beautiful and she got an ugly mess. And I think they were forgotten and when I called late in the afternoon to find out why they weren’t there they got thrown together. If I could post the pictures everyone would see
I had a specific request for a bouquet for my girlfriend and the customer service I received was excellent. They listened, made suggestions and delivered the flowers the next day. My girlfriend sent me a picture of the flowers and the arrangement was lovely. I would highly recommend this florist.
Beautiful bouquets; can make a masterpiece out of anything! Was very helpful and professional! Got more than what I expected when I left. Also workers are very caring and give off good vibes. Would definitely recommend this place.
A beautiful bouquet was sent for a very special lady's 90 birthday. She was thrilled. They were one of the nicest and freshest flowers that I have seen. Thanks very much for making her day very special.
I called the shop on my way home from work asking for a bouquet of any sort of yellow flowers - I needed a very quick turnaround, and they were able to accommodate my request. I don't have the best eye for this stuff so I allowed the owner to freestyle as I didn't want to be picky, since it was last minute on my part, but she still did an amazing job! Would highly recommend this shop to everyone!
Such bad experience with Dolly. she took my order and i was supposed to pick it up at 5pm and it was not ready, and I ended up waiting in her store until 6pm. She was so rude and bossy with her co workers. She did not at all meet my expectations. I asked her to make a small bouquet and she handed me a big bunch of flowers covered in an almost cardboard looking paper.
Great place. Dolly has the most beautiful and fragrant flowers. Her arrangements are unique. A great place to just pick up a bouquet also. Location is convenient.
Amazing service and amazing choices! Will never need to go to another flower shop again!
I had to send in birthday flowers for my friend living in Surrey and had a really pleasant experience! There was actually a bit of a mixup with the delivery date but they made up for it immediately and were very responsive. Would highly recommend to anyone looking for floral arrangements in Surrey!
The best flower shop i’ve ever been to! The owner of the shop is very kind and accommodating and made time in her very busy day to make my order! I had an amazing experiance and will definately be recommending them to friends and family!
Very helpful staff! Excellent service!
I've received gifts from here a few times and the arrangements are always beautiful and long-lasting. The owners (i think!) are also very friendly and I love the shop dog so much!
Very good experience. Flowers are fresh. The owner is very nice and friendly.
I randomly came upon this store during a google search and drove out of my way to get to it-so glad I did. The flowers were ALL fresh, huge variety, and I was able pick out the flowers as they were delivered. The owner was lovely and created a stunning bouquet for my 7 y.o cousin. Will definitely go back!
I ordered flowers for a relative that lives in Vancouver. Ordering flowers online was incredibly easy and they arrived on time and were so gorgeous. If I ever need to order flowers in the Lower Mainland, I will think of this business first!
This place is excellent on handling orders, I try to order some Peonies for someone special For her birthday. They tried to get them in and told me straight up that they weren't good, So offer me an alternative flower Garden Roses in the colour i have ask for. They have exceeded my expectations more then i can ask for, I called late night to see if i can get a rush delivery first thing in the morning and it was successful! not to mention as well that i am from Calgary, And they are located in BC i am very happy with the outcome, and the customer service.
This flower shop is the best place to order from. They have excellent customer service, and top quality products. Every time I order from this place, whether it is delivery or pick up, they never disappoint. If you are looking for a place to order your flowers for whatever occasion, this is 100% the place to go!
The worst flowers shop ive ever been in surrey, rudest customer service! Save you guys money go to the 88th flower shop much better service accommodating and best designs this an example of what i bought at 88th flower shop
Morgan, the owner, was very helpful to me sending condolence flowers from Kentucky, USA. She made the whole process easy, understood what we wanted, made a beautiful arrangement within our budget, and even sent a picture through text before they went out for delivery since I am so far away. Being a wedding planner, I very much appreciated not only her talent, but also her professionalism and above & beyond customer service in a difficult time. I recommend her highly to both locals and those who live away but wanting to send flowers to loved ones in the Surrey area.
I walked in today at 5 pm honestly because this was 1 of the only shops listed as open till 6pm. I needed to get a last minute bouquet for a friend who had just come home from the hospital as a get well gift. The owner was putting together orders, and looked bombarded with work, but still kindly put things aside to help me as a walk in. I told her it's for a man, who loves gardening, and she put together the most lovely bouquet for him. I gave her a price range and a few different flowers I love and she created the nicest yellow toned piece perfect for the occasion. There were orchids, Gerbera daisies, roses, hydrangeas and so much more. He sent my family a picture of the arrangement proudly displayed in his foyer. Despite having over capacity orders she still was kind, talkative and just overall so helpful to me, which means a lot to me. We often pay for a product and don't realize we are missing the service, but with this kind lady, she's got amazing products and great service. She stated her business has picked up over 200% and I can clearly see why.
Everyone must visit them for best quality and fresh flowers. My experience was great with them. I placed my order in rush and they made it in like exact time i need . Price is reasonable too. I highly recommend this place to anyone looking for fresh flowers .
Great arrangements, very reliable, 5☆
Wonderful customer service!!! The worker went above and beyond to create a bouquet specific to my needs and it turned out beautiful!! Highly recommend them!
I ordered flowers for my mom's birthday and my order was immediately confirmed, so I thought everything went smoothly and had no reason to worry. A few days later the flowers were eventually delivered to my mom and they looked absolutely gorgeous. The next day I received an email from Dolly telling me that my payment was declined, turns out that that my payment never went through due to some added security measures on my credit card. On the day of the delivery, Dolly was aware of the payment issue, yet she still delivered my mother's birthday flowers with hopes that I'd eventually pay her back. She said, she knew that the flowers were for my mom (after reading my note) and felt bad. I eventually saw the email and paid her back. Thank you Dolly for your thoughtfulness, I honesty can't thank you enough.
Super happy with the flowers, it was put together very nicely and the owner was very accommodating even with a walk in order. Will definitely buy again
Best customer service & makes the most beautiful arrangements! Polly goes “above & beyond” and will customize to your budget. I highly recommend this florist!
Arrangement arrived beautiful as ever. Thank You as always for the exceptional quality and prompt service.
The Surrey Flower Shop has always gone above and beyond my expectations. My girlfriend has loved every arrangement they have ever made. I would never hesitate to recommend the Surrey Flower Shop to anyone. No other flower shop comes close to attention to details that this shop provides. They have a quick turnaround time and they never disappoint. If you ever need that perfect arrangement of flowers to wow someone this is the place for you.
Thanks for the rose and balloon that no one had in Father’s Day you really saved the day Officially The New Spot…. ☺️????
First off, thank you for being open until 7pm! Getting off at 5pm means many stores aren’t open but this one was! I was looking for a gorgeous birthday bouquet and got it here!! I just had to say which colours, price and wait about 15 min while the owner pulled it together. Happy on all counts and will definitely come again!! PS. The birthday girl loved the flowers!! Great job!!
Amazing flower shop. The staff are excellent and the flowers are always beautiful and fresh.
She is really nice and she designed my flowers. Thank you very much for your cooperation and experience.
Amazing service, always with a smile. Always makes me leave with a smile! They’re the best all in all, I wouldn’t go anywhere else. Especially during valentines with all the other cheap quality companies giving such bad product.
I live In Miami Florida and found Surrey Flower Shop online. I was so pleased with the gorgeous birthday bouquet we ordered for our grandma, who lives in surrey. Grandma was so happy and sent us a picture of her flowers and chocolates...it was so beautiful!! I'm very happy we found this flower shop. Thank you Dolly for putting so much love into your work, it definitely shows and we were all pleased! I Look forward to ordering from you again.
Great service, had to get last minute roses for my 4 year anniversary. As always, a man waits until the last minute. Can't thank surrey flower shop enough for the fast and prompt delivery.
Thank you so much for opening the shop early for me today so I could come and pick up my order. And the flowers were beautiful as usual. Highly recommend this business, wont find this level of quality and service anywhere else.
Loved the bouquet that I received from Surrey flower shop, always very picky about my white roses but they nailed the simplicity and beauty of them in this bouquet. Would recommend this shop to anyone wanting quality product and service!
The shop has the best flower (roses) so far I had seen in Surrey. The color are so solid and the petals are very firm, not flimsy type.
We used Surrey Flower shop to provide flowers for my brother in law's funeral last October. It was a very tragic and sudden death and we were in a scramble to make arrangements. Surrey Flower Shop were kind and compassionate explaining the various options and helped us find something within our budget. When we showed up to the funeral home everything looked great. We're grateful for their help during a difficult time.
Said they would have my flowers ready in an hour and came back in an hour and a half and they weren’t made. Lady was gone and I had to take my vases to go somewhere else. Horrible lady
If you are after bespoke and professional service then look no further. The quality of these flowers are second to none and the arrangements are truly one of a kind. Staff are friendly, knowledgable and incredibly passionate about their flowers. They will not disappoint!! 5* review from me and my family!
It’s was the best experience ever. She did such a good job on my wedding bouquet♥️♥️♥️ It was so unique and luxurious looking????????????
I live in the maritimes and have used surrey flower shop a few times to deliver flowers to my mom. They are so helpful and make sure my mom gets amazing flowers every time! I highly recommend them!
Surrey Flower Shop certainly went over and above in fulfilling my order. The Customer Service Representative's positive attitude was on full display while caring for my Christmas concerns. In particular, reaching out to find a solution to fulfill initial product request which was no longer in stock. I did have a previous experience with another florist (which I won't name) , who simply substituted ''Not In Stock'' item with a product of inferior quality at the same cost. Rest assured you have a five (5) Star client who will continue to deal with a five (5) Star Florist!
The team at Surrey Flower Shop is incredible. The selection of blooms is broad and they do a great job of keeping different colours in stock. They have something special for any type of event you could imagine! In addition to this they are very knowledgeable about the blooms and provide great tips on how to take care of them and ensure they thrive. I always walk in last minute and they provide diligent service and the most stunning florals. I personally add the florals to my cakes and they add the perfect touch every time. I am never disappointed by the super fresh and vibrant quality of florals! I have been to many florists in the lower mainland but Surrey Flower Shop is special. They go above and beyond with their services even when they are busy or about to close. I highly recommend checking out this shop!
The best flower shop in Surrey. The staff here is amazing and helped my create the perfect bouquet.
Surrey Flower Shop saved the day! Fast, helpful delivery during times of quarantine. Would definitely recommend their services and products to everybody.
First time using this florist and the staff were great. I explained over the phone as I'm out of town what I was in need of and my budget and they did an excellent job. They made beautiful arrangements both my mother's were happy. I'll be using them again.
Lovely arrangements and excellent customer service! I missed a delivery today because I had my headphones in for a virtual meeting. My phone was on silent, but the driver called me multiple times and left a voicemail. I noticed 10 minutes later and looked outside. My flowers were very carefully placed next to my door, out of the rain. I got another call just before the shop closed to make sure I received my flowers. Thank you so much for providing amazing costumer service and making my Birthday that much more beautiful ????
They did an excellent job on the flowers and delivered the next day as promised. My mother loved them! 5/5 as I had perfect service!
Great place. Flowers were great. Will return for sure
I've been a regular customer of the Surrey Flower Shop for several years. I'be been very happy with the customer service given by Dolly and her staff. I typically purchase flowers three to four times a year, and they're always happy and ready to put together a custom arrangement without the big extra cost with a budget in mind. Don't hesitate to try out the Surrey Flower Shop.
Excellent customer service, the only company that could do same day service in the afternoon on a friday. Staff was wonderful helping choose a bouqet working within my budget. Thanks so much - Christine and Mary
I walked in and was given great service. Staff made a beautiful bouquet. Great flower shop with great customer service :)