Reviews of Wascana Flower Shoppe (Florist)

Theresa McKnight

It smells so nice in this store that I could hang out in here all day!

Darleen Nichol

The only place in town to go!

Sapir Atiya

Had a private event and have them tuning the program! We had a lovely Plant night, by the end of the evening we had something to take home as well. I highly recommend them. They are professional, friendly and a family business! They came on time and we’re very organised. The program was great and very informative!

Richelle P

I went in to get a corsage and boutonniere for grad. The owner that we were dealing with was very rude to us and her own employees. She got angry with the man that was helping us because he told us wrong information. He seemed fairly new to the shop, so we didn't mind, everyone makes mistakes. I showed the owner a photo of the style of corsage that I wanted and she said she could do it, but with different flowers, which was fine since only certain flowers are in season. My only request was that I wanted mini roses/Camellia flowers in my corsage. She immediately told me no and that it would look ugly and that they would die fast. Every idea I had for MY corsage she told me no. I ended up just sending her the photo of the corsage style I found online and leaving it at that. The day of my grad I came to pick up the corsage and boutonniere and it looked NOTHING how I wanted. It was a sphere of roses the middle a red strip of roses and the outsides white roses. Needless to say I wasn't happy and it was definitely not worth the $100+. I will never be coming back and won't ever recommend people to come here, especially after how rude the owner was to us and my corsage looking nothing like what I wanted.

Rob Sykes

Great customer service! I ordered flowers for the first time from Wascana Flower after ordering from Regina Florists for many years. Unfortunately there were problems with the arrangement, what impressed me with Wascana was how they went out of their way to make it right. I will definitely order from them again.

Kayla McKenzie

I recently went to Wascana Flower Shoppe with a friend looking to order a graduation corsage. The first woman we encountered was very friendly and as we were paying for our chosen orders, we both asked if we needed to keep our receipts in case of a mistake. She reassured us that there would be no mistake and that we could dispose of the receipts. These corsages were about $60.00. The day we were set to pickup our orders I went to the shop and immediately was met by a sales associate who was condescending and snarky. I gave her my information and after not being able to find my order, she asked for me receipt. I explained that I didn’t have it and she proceeded to accuse me of making up my order and rolling her eyes. After nearly 10 minutes of waiting for her to look for my order, she finally realized there had been an error and they had forgotten to make it. She immediately became apologetic for her rude behaviour. My flower was late and after the mistake she became annoyed when I said I was unable to pick it up later in the day. I would never purchase from or reccomend to anyone due to the poor customer service and organization, combined with the extremely high prices. I would also suggest anyone thinking of ordering flowers to check somewhere else before making your decision.

D M

I made the mistake of trying to go into the shop on a busy day to get information about a small order of flowers for my wedding. The girl who looked after me was very sweet but didn't have the information I needed and recommended coming back a different day. When I returned a couple weeks later on a slower day, the shop was still extremely busy because of multiple wedding orders approaching. After getting very little help from the other staff, the owner finally came over to give me a bit of information on booking an appointment consultation for my order. A week later, I decided to call to try to book an appointment for the following week, the woman on the other end was a bit awkward. I told her I was calling to book an appointment, she then asked if I was a registered bride, I didn't know what she meant by that, and I told her I was just told to call to make an appointment. When she finally looked through the book and gave me a free date and time then asked if I filled out the online form. I didn't know what that was because no one had told me about it the previous times I visited. She went on about how they do "600 weddings a year and they're the busiest shop in the city, etc." and I felt like that was her way of trying to excuse away the fact that I hadn't been given good customer service/information. She then confronted me and said "Are you sure you want to book this appointment, you sound hesitant?" I thought that to be slightly uncalled for but I kept the appointment. After going through their form which looked like it was catered to a larger scale wedding than mine, and felt like this was just too much work just to get information/make an order. I decided to call back to cancel as all I wanted was a very small, specific order. When I called back to cancel, someone new answered the phone, I let her know I wanted to cancel an appointment I just made. She put me on hold and someone quickly answered in a snapping tone saying "YUP WE'LL DO THAT", I asked if this was who I was speaking with earlier, and she said no it was the owner. I told her that I was cancelling because it just seems like she doesn't have time for a wedding as small as mine. And maybe if I'd had more of this information earlier, it wouldn't have been so difficult. She then said "We cater to wedding of all scales and sizes, your feedback is noted" and hung up. I understand that they are a very busy shop, but I feel like, as a first time customer, they were treating me like I should know how everything works, instead of listening to what I was trying to say and realising I needed guidance. I'm glad other people had great experiences there but mine left me feeling cheap and like I wanted to cry a little. All I wanted was help with a small order for my small wedding. I feel like their customer service is very hit and miss.

Patricia Meier

Ordered a bouquet for my mom who ended up in hospital while I was away. East ordering online. Even has an option for hospital so YOU don’t need to know the address! Gave moms room number and cell phone. Arrived same day! She was delighted and the nurse said they were some of the loveliest flowers she’d seen! Thank you!

Patricia Meier

Ordered a bouquet for my mom who ended up in hospital while I was away. East ordering online. Even has an option for hospital so YOU don’t need to know the address! Gave moms room number and cell phone. Arrived same day! She was delighted and the nurse said they were some of the loveliest flowers she’d seen! Thank you!

Natalia Kulichenko

Always amazing service!!!!

Moments with Nicole

The staff is so helpful and knowledgeable. I will definitely be goitn back. Everything is beautifully displayed and feels so tranquil and peaceful.

Regina Eats

Great staff, fast service given the busy day.

Levi Overs

Excellent customer service. Went to pick up a bonsai for my father in law and was given over and beyond service. The new renovations look great and the store is in tip top shape. They even gave my wife a flower when she mentioned I don't buy her flowers from them anymore since we moved. Will be opting to buy her flowers from this store again in the future as the selection is much better anyways.

Igor

Great customer service! Always best flowers

pedram kh

Such a beautiful shop with everything you need to decorate for Christmas

Clara Edvi

The best flower shop in the city!! The arrangements are always stunning and their customer service is wonderful!! Highly recommend!

Charles The man

Best service and absolute best place in town!

Jesse Wiebe

Excellent flower shop. Great staff

Karen Legendre

Had a great Christmas party

Pauline Relkey

Love their weekly Friday specials. My clients and friends and family always like receiving flowers from here. They even have a drive through service which is very clever.

Ian Cameron

30 minute wait for a bouquet of flowers. At least five staff were working. Not very chuffed about this.

Rowly Johnson

I ordered the $100 bouquet for a 10th Anniversary surprise for my spouse who was visiting Regina on business. Surprising what a small, grocery store boquet one can buy for that much. The flowers were all cut to the same level reducing them to a small bush. Surprised to see so many mums placed in a three figure arrangement but at least they spared us the carnations and baby's breath. I also learned that autumn on the prairies apparently means a lot of pink. Next time, I'll save and just ask Regjna's Safeway to send over a $15 arrangement.

Dwayne Evanochko

Bought a beautiful bouquet of roses. They were arranged wonderfully.

Collaborative Construction

Everyone at the Shoppe is simply amazing. They are always so eager to help and provide you with something that meets your needs and budget. Anytime we need an arrangement for any occasion, the Wascana team has over delivered. The shoppe design and feel makes it so easy to find what we need! Highly Recommend!

Jaime Lilley

Amazing staff. Knowledgeable staff. Huge selection. Custom orders. Reasonable pricing. Great place all around for your floral shopping experience. I would definately recommend this place to anyone looking for goods pricing and quality products. Thank you!

Agnes Nash

We walked in today to look for something and we were immediately met with a warm and friendly greeting, that alone just made my day :) After that, although they didn't have what we were looking for, the girls there gave us all the information on where to go to find it and we had a quick, up-lifting chat :) It was such a positive experience there! That place will definitely be our go-to place for flowers from now :) Thank you!

Skylar Betz-Wood

Great business with awesome customer service and beautiful selection.

Jessica Schick

Very pleasant and knowledge staff. Awesome service from Ciran, they put together our package based on what we wanted and wrapped it beautifully:)

Greg Makuch

Always great flowers to be had here.

Morgan Bunce

Always beautiful flowers and arrangements. Great helpful staff

Sarah Turnbull

They provided the flowers to our wedding they were beautiful.

Jessica Romanski

Not impressed. Ordered flowers for a friend and was asked how much I wanted to spend. I said roughly $50. When I checked my credit card, I had been charged for $69. Not only did they choose something more expensive than I wanted but they also misspelled the cards. It was supposed to say “things will get better” and they put “thinks will get better”. To top it all off the flowers died after 2 days. Way better off to spend my money on Safeway flowers.

Darwin Oudot

Very friendly and assisted in choosing the correct item for me. Thank you!

Deirdre A-O

Nice fresh flowers...ordered on line for delivery...easy process

Colin McAllister

Great Customer Service ... I made a mistake with my online order saying I would pick up versus have them deliver - the day got on my order immediately and had it delivered right away - she did not even charge me for delivery - she was more interested in ensuring my friend got her flowers than taking the time to capture my payment information - lessons for many businesses to be learned here!! Keep up the great service

Jeanna Kozan

Great customer service, I got a delivery as a gift and the flowers were already wilting after one day. Just a quick call and they were able to replace my flowers same-day. Thanks so much.

Razer Sharpe

I ordered a bouquet for delivery, the same day of my girlfriends birthday, and it was delivered 3 hours later and looked incredible. I'd highly recommend getting flowers from here because they did an incredible job.

Matt Thompson

They were very good helping me find some Gerber daisies.

Lariah

My "Birthday" Easter Flowers were super beautiful.

Robert Thomas

This is a bright and modern store with a really good selection of cut flowers and related gift items.

PorscheRacer14

Great selection of flowers of all kinds. Friendly staff too!

Christo C

Had an amazing experience, the staffs were amazing and knowledgeable on what they sell. Prices seems legit. Overall best place to shop.

Rebecca Eji

I ordered my flowers for my wedding from Wascana Flower Shop, not bouquets, just flowers as it was cheaper and my aunt made the bouquets for me. They had awesome customer service, decent prices for what we got, and they gave us the best cuts. Yes this flower shop is more expensive than some but the quality is way better.

Erica

Great experience, very helpful and kind. Thank you.

Trista Lewis

Wascana Flower Shop produces beautiful flower arrangements! More importantly, they stand by their products. I purchased two flower arrangements from them for Mother's Days in 2018. Both arrangements were beautiful, however for some reason both started to wilt very soon after purchasing. I contacted their shop, not to complain or expect a refund/replacement - but to see if perhaps I was mishandle the arrangements in any way (I've never had this happen with their flowers before - so blame my ignorance to plant keeping!). I was pleasantly happy with the courteous response I received, and even more surprised that they offered a replacement for both of the arrangements. They definitely didn't need to offer this, but sincerely appreciated this customer service. Highly recommend!

Michael Shoemaker

I needed flowers by 6pm and I called at 2pm the same day. The gentleman I spoke with asked what I needed put me on hold to stop the delivery man. We discussed what I wanted over the phone. Got everything paid by Visa gift card. I even got the flowers sent to a local restaurant. I saw a picture of the flowers later and they were absolutely beautiful. I did all of this from Toronto and Wascana flower shop exceeded my expectations. I spoke with another flower shop the same day and they said there would be no way they could do it. I guess Wascana Flower Shop provides miracles.

Nicki McRae

Placed an online order around 8:30am and my grandmother called at 11:30am the same day to thank me for her beautiful flowers. I'm so impressed! I had called just to be sure that they would arrive on time and the lady I spoke with was so pleasant and assured me that the arrangement would be delivered that day. Great quality and fast service, and best of all, my grandmother was thrilled.

Jorge Antunes

Petra and her staff are amazing. They always have the best selection and can make up a unique special arrangement just for you and your special occasion.

Sharon Bennett

Very helpful friendly staff. Will shop there again.

Stacey Grant

Highly recommend! They helped out so much with my wedding.

Catherine Milligan

Absolutely horrible experiences twice. They delivered poinsettias which I paid $100 for, from Canada Flowers. They were worth at most 12 dollars apiece. Today, I received a bouquet from family for my birthday. A grand total of two roses, two pink unidentifiable flowers and a putrid looking central exotic flower. A bit of greenery and three white plastic balls. I feel so badly that my family was charged, no doubt excessively, for this. Years ago, I saw a wreath here for $300. I bought the same wreath elsewhere for $50. DO NOT use Wascana Flower Shop. A disgrace that a store can operate like this!

Tanner Hawey

Very helpful in working with you to ensure you are ordering exactly what you want for the right occasion.

306 :p

Long story, a couple weeks ago a delivery driver flipped me off in traffic for absolutely no reason so I called and they said they would call me back the following Monday, never got a call back, okay whatever maybe this man was having a day. Forgive and forget, I went and bought my mom some flowers and asked for a time frame to be delivered and they were two hours early so I didn’t get them that day, sure okay, but the following day was quoted they’d be there for 4:30+, PERFECT, but due to my surprise of them being delivered at later 2pm early 3pm I was not overly happy, I received these beautiful flowers, not super surprised they’re already dying and falling apart. Not impressed. I know flowers die but I’m not super keen on the amount I spent for them to not even last a few days.

Katharine Brown

Amazing service. Total pros. I live in Saskatoon and have gotten birthday arrangements for a dear friend in Regine these past two years. I won't go with anyone else now based on their wonderful work and ease/speed of communication.

Daniel Stutterheim

Got a bouquet of flowers for my mom's birthday. I was a bit disappointed with the bouquet, it was at a cost of almost $200 and it had wilted and died after just one week. I took it back to ask what I had done wrong, they gave me a replacement small bouquet which I thought was a nice touch.

Daniel Stutterheim

Got a bouquet of flowers for my mom's birthday. I was a bit disappointed with the bouquet, it was at a cost of almost $200 and it had wilted and died after just one week. I took it back to ask what I had done wrong, they gave me a replacement small bouquet which I thought was a nice touch.

John Carlson

12 roses for 99.00 to much money I believe in supporting local businesses trying to stay open in these hard times with covid 19 lurching over us but I felt that this store is over charging there customers in the mist of covid 19

Karen

Spoke to a very unpleasant and condescending women this am on phone. Not willing to give me the time to ask questions. Definitely will not be giving them my business. Will go elsewhere for flowers

Mark LeGrand

Wonderful staff and beautiful bouquets.

Shivaun Eberle

I received a beautiful arrangement for my birthday from Wascana Flower Shop. A day after a received the flowers, I contacted the shop to notify them that a few of the flowers began to wilt. They asked if I could swing by the store and they would replace the flowers that were wilting. Sadly, I was leaving town that Friday and did not have time to go into the store. I told them I would be back the following Monday and could stop by then. On Monday, when I returned from my work trip, I was so surprised when they redelivered the flowers to my office. I did not ask them to do this, but it demonstrated that they stand behind their product and have excellent customer service. I would highly recommend using Wascana Flower Shop!

Blake Lazurca

Charming staff and really nice product though the parking is awkward by nature.

Amanda

Love working with this team!!

Richard Wilkins

Marvelous selection ... friendly knowledgeable staff. Great experience. Learned something

Darren Illingworth

You know i have been dealing with Petra and Wascana Florists for many years now. They have always been there for me and the quality of services deserves one hundred 5 out 5's. Thank you for everything and you will be number one with me forever.

Chet

Very poor customer service. I went there for the first time this morning to purchase flowers for mothers day. I kid you not, the lady actually yelled at the customer before me. This lady was so rude I couldn't believe what I was seeing and hearing. At first, I wasn't too sure if the guy before me was being a dick to her or what not, but then the second she started speaking down to me for browsing and asking for suggestions on what I could get, I knew instantly something was wrong. The first customer left the store awkwardly with his son and I said to her straight up, that the way she was treating me and that yelling before with the other customer was wrong and that she shouldn't treat people like that. In frustration, her partner from the back heard me complaining to her and came out front and told her to go to the back room. I vented my frustration to the new girl and she didn't do anything except stand sternly behind the counter and said "WE'RE TRYING OK?!" . I mean seriously, I just wanted to buy some fricking flowers. So disappointed. On the plus side, I immediately went to Victoria Square Mall Safeway for flowers. They had a bigger selection and cheaper prices. Plus I didn't get harassed for browsing. I'll make sure that none of my friends ever goes to Wascana Flowers. Also, check out Gale's Florist. I've been treated very well there before, would've went there today except they're closed on Sundays, hence I tried this awful place. Oh well, live and learn I guess.

L Cubs

Top florist in the city, no question. Excellent product, great quality, but also expensive. Some of the items are worth the price paid, but others are very over-priced. Service in-store ranges from okay to outstanding depending on the day. Delivery has always been good. Their display room is gorgeous.

Stacey Desantos

The ladies here have been very rude and hard to deal with, I wasn't at all surprised when i went though the reviews and saw other people had the same experience shopping here or just calling in. There flowers and store looks beautiful but I am sure you can find somewhere else that will treat you with respect and not be outright rude!

Mahdad Hejazi

Very nice staff and very beautiful flowers.

Ashlyn Csada

Amazing service!

Sydney Jeune

Exceptional arrangements, long lasting never been disappointed.

Chad Paton

Very very helpful

Shaun Orell

Have to admit I’m rather disappointed in Wascana Flower Shop I called to have some flowers delivered for my moms birthday Found a bouquet online I liked and called to have it delivered She did tell me there was a bit of a flower shortage but would make a few substitutions and would make it look as close as possible. Mom sent me a pic of the arrangement to say thank you and it looked nothing like the one I had picked. We did call to let them know and they were kind enough to exchange the bouquet for a new one and it looked like the one I had picked. The flowers in the first bouquet were already wilting by the next day. Saw the charge on my credit card and had to follow up as there was an extra $21 on my card. They charge $14.50 for delivery. Should have been on the website the cost of delivery. I would have had a family member pick it up for me. I did not order on line I did a phone order Maybe something the lady I was talking to should have mentioned The very expensive delivery charges Regina is not that large of a city to warrant that delivery charge !!

B H

Very pricey for what you get .

Dhara Patel

Good service,I chose the flowers online, lovely flowers

Ken Fahlman

Service was great, ordered flowers for delivery and ran into a situation which they came through with a solution. Super job.

AR

I want to thank the flower shop for their spectacular work and amazing service! I live in Edmonton and wanted to an arrangement sent to my best friend's family. I did an email inquiry, got a reply in the morning, wanted my delivery after lunch and they made it happen. Thank you!

Kateryna Kharchenko

I was asking to create me customized bouquet.First of all,designer has absolutely no imagination and can not create something completely unique and new. Second of all,when I was rejecting her suggestions nicely and calmly she started to yell at me and throwing away the flowers from the bouquet all over the place. I paid 110+$ and was as not happy as it possible. Furthermore, this place doesn't have a good selection of fresh flowers + overpriced. Will never come back here.

Kelsey

I had bought my coworker a plant on Thursday and specifically asked the staff how to care for it as I wanted something very low maintenance. The plant the staff member suggested said it barely needs watering, minimal sunlight and do not water it until it dries out completely. After 3 days the plant had completely died and dropped over. I took it back to the store and the employee went and got the owner. The owner came out with another lady and took the plant out of the planter and said “it’s completely dried out that’s why it’s dead”. When I tried to explain I was following instructions she just walked away from me. She was so rude and dismissive that I will never return to purchase anything and this store. I will also never recommend the store to anyone in the future. I left feeling very poorly treated, although they did replace the plant.

Louise Inglis

They have beautiful arrangements and are very accomodating to your needs.

2vanwyk

Great floral arrangements and great service and selection.

Lesley Wallis

Their lillies are the freshest you will ever find and the most fragrant. One of the best, if not the best, flower shop in Regina. Beautiful bouquets.

TEKS

Rude & abrupt. I ordered flowers by phone for a grieving friend. The woman who I spoke with was clearly annoyed that I called, give perfunctory answers to questions about the arrangement, and was generally unwilling to have a constructive conversation. Sounds like they might have nice flowers, but what an unpleasant way to drop $150.

Danielle McLelland

Petra is very professional and delightful to work with. I had Wascana do all my floral arrangements for our wedding and they turned out absolutely gorgeous. Petra and her team will make your floral dreams a reality. Thank you for making the most important day even more remarkable!!

Kerry Hecker

I don't know much about flowers, but my mom loves them. For my parents' 50th anniversary I requested a spectacular arrangement for around a certain dollar value. The lovely lady at the desk listened very carefully and asked a few specific questions to figure out what I was wanting, including whether my spending limit included taxes or not. They were able to accommodate my mom's scent sensitivity! A beautiful arrangement resulted for pickup, focused around red roses (love) and showing a few subtle and classy touches of gold for the "golden" anniversary. Well worth the money. Thankful for their attention to detail and customer wishes, even if the customer is clueless like me. My mom is over the moon about the flowers, including the Proteus that she loved.

Kyle Wahl

Beautiful flower shop, very helpful and friendly staff.

Anne Cornell

They were Wonderful!!!...Everything is gorgeous in the Shop, and most importantly, they create everything beautifully. They go beyond, with their service and quality. Very friendly...Truly the Best Flower Shop!! I will definitely be returning.

Aaron Gerein

Excellent customer service over the phone. Could not have asked for a better result. The young lady who answered the phone was quite delightful and helped me pick something out for a special surprise for my special someone. Since I don't have instagram, she took the time to describe how many and what kinds of flowers there were, and how they were arranged. Payment was taken over the phone and they were delivered right on time! Thank you Wascana Flower Shop for helping me brighten someone's day with a beautiful bouquet of flowers!

Debra Wall

Last week, I ordered the flowers for my sister's memorial from Wascana Flower Shoppe. I was promised they would be ready by 11:00 this morning for her service tonight. When I called a short while ago, they had NO RECORD of my order at all. If I hadn't called ahead, my sister would have had NO FLOWERS from Dad and me at her memorial. Unbelievable!

Joanne Klippenstein

Had wonderful plant and flower displays. Also some chocolates. They wrapped them all up beautifully for me. Staff very helpful but the were quite busy when I was there. Will go again

Jenn x

Beautiful flowers and great customer service.

Nancy Carlson

Thanks STAFF MEMBER Petra????, you went above and beyond for my great nieces mommy. I explained the situation and I called from BC and her mom Terry picked the flowers up and delivered them. If I could give you a ten I would, so 5 will have to do, ????. More than pleased, thanks again., Petra????

Jackie Lewis

This is the best place in Regina for flowers. I ordered a corsage and it was absolutely beautifully done. Petra and her staff are awesome. Everyone should check this lovely flower shop out!!!!!

Ryleah Leeper

Terrible customer service. Wanted to get a bouquet or fresh flowers and the lady assuming the owner was completely rude and basically treated me like I was an idiot. Obviously not the first customer she has spoken to like this based on reviews. Save yourself some time and buy your flowers from someone who cares about their customers .

Karen Gibbons

Wonderful shop with exceptional service.

Spicy Beefdiner

Service is wonderful, I have received many bouquets from there and they never disappoint. got my corsage from here and it was amazing. Thank you!!