Here you will be able to see the opinions of people who are using the products and services of Avondale Flower & Gifts (Florist) in Belleville (Canada).
At this moment this business receives a score of 4 over 5 and the score has been based on 116 reviews.
You must have seen that it has an average rating is really high, and it is founded on a high number of scores, so we may say that the score is quite reliable. If many people have bothered to leave their score when they are satisfied with the business, is that it works.
As you know, we do not usually stop to place opinions when they are correct and we usually do it only if we've had a problem or issue...
This Florist is included in the category of Florist.
Ordered some flowers for my 93 yr. old mother's birthday on Easter Sunday. I gave Avondale what I thought was a reasonable budget to work with. I was very disappointed with the "bouquet" my mother received. I feel like the bulk of the money was spent on the vase (too large for the few flowers that were in it) and the delivery charges. Would definitely think twice about placing another order sight unseen!
My favourite flower shop. THE most beautiful flowers in town at a very reasonable price.
Horrible, disgusting behaviour when inquiring about a bouquet that hadn’t been delivered for a relatives funeral yet. From reading other reviews I see that this despicable behaviour is a common occurrence and can not understand how a person lacking such compassion and decency could be the owner of a business. I wouldn’t recommend Avondale Flowers to anyone. There are many wonderful flower shops around Belleville who I guarantee will treat you with much more respect than what you would receive here. I cannot stress enough how awful our experience with Avondale has been.
What a caring family ran business! I'm a regular now!
Always fantastic service and selection! I use Avondale for all of our corporate gifts as well as anything I need personally. The new owners have really stepped up and have continued the tradition of A+ customer service, I'm a customer for life.
I would like to thank you for the beautiful centrepieces you created for our family wedding on Sat. All the flowers were so fresh and the roses were amazing. The Mother and daughter team were very helpful and went over and above to make the reception tables look fabulous.Thanks again for the out of town delivery, the extra help with setting up and making the centrepieces so special.
This past Easter holiday my mother received a floral arrangement from Avondale Flower & Gifts she simply could not say enough of for its beautiful flowers, arrangement and long lasting quality. It's a day after Father's Day and she still mentions that gift of flowers. I would not only recommend Avondale Flower & Gifts for its beautiful arrangements but for the exemplary service that is both wonderfully friendly and exceedingly thoughtful.
Mary and her team from Avondale Flower shop has created beautiful Christmas urns and arrangements, for us and our clients, for the last ten years.. including delivery... Thank you!
unpleasant experience
Very knowledgeable and friendly staff.
Mary and her staff have always given us friendly , professional service with quality products. Each year she makes 30+ , stunning , Holiday centerpieces for us to hand out to clients and they RAVE about them .She has also provided us with fresh cut flower arrangements and indoor potted plants , all of which were done beautifully . We would 100% recommend her to any of our friends and clients .
You don't treat people the way you did. Especially when they are mourning
The staff is helpful and severe is fast
I ordered stems from these guys back in August for my wedding, because I wanted to do my flower arrangements myself. I gave them only a bit of instruction, and asked for a flower crown as well. The day before my wedding, I come in to see they've given me 100 beautiful red roses! We had some beautiful yellow flowers and some greenery as well, and the flower crown was absolutely gorgeous, everything I was hoping it would be. Thank you, Avondale, for providing the beautiful flowers for my wedding! <3 10/10, would order again!
Thanks to everyone at Avondale Flowers for their beautiful arrangements. Your attention to detail and personal service is always appreciated!
Every week, I obtain flowers from Avondale Flowers and incorporate them into my lifestyle business. I am always thrilled with the selection and how fresh the flowers are. The staff are always so friendly, and extremely knowledgeable. I recommend their flower store to everyone I know. Tracy Struthers
Take good care of me and let me know when there is fresh product every time! No reason to call anyone else in town!
Very Disappointed! They completely messed up my order. Staff was unresponsive and owner was even less of a help. Ended up going to: Live, Love and Laugh Flowers, Antiques and Gifts Got my order right the first time....would definitely use them again!
Avondale flowers has never disappointed. I have been able to walk into the store last minute on multiple occasions for a bouquet and they always deliver! The flowers are reasonably priced and always BEAUTIFUL. Not only are the flower gorgeous, but they last! All of the flowers I have given and received from Avondale Flowers have lasted well over weeks in the vase. I have recommended you to many friends in the area and will continue to!
Nice place to get and order or even deliver flowers to your love one. Definitely suggest to try once...
I live a few hours away because of University but I use Avondale to send flowers to my mother. They are absolutely wonderful and it takes 5 minutes maximum to have the flowers set up to be delivered the next day. The arrangements they make are outstanding. They also did my corsage and boutonnière for prom and they were beautiful. Best flower shop in town with the most lovely staff!
I bought some beautiful bouquets from Avondale flower & gifts. It has been a week and they still look wonderful. The staff is friendly and helpful. I will be coming back often. This place is my go to flower destination.
I had a very disappointing experience with this flower shop. My mother ordered me an arrangement from Avondale through her local flower shop in another province. They called to arrange a delivery but never showed. I phoned them a couple of days later to let them know I never received the delivery. The woman who answered the phone said she would look into it and call me back. She never called back. My mother followed up with her local shop who called them multiple times and emailed them, never receiving a response. Finally, nearly two weeks later, they managed to reach Avondale and they promised to deliver me a “spectacular” arrangement later that day. I did receive a bouquet of carnations and mums; nice enough, but not exactly spectacular and no apology. This shop might be fine if you’re going in and buying flowers or a plant in person and taking them with you. However, based on my experience, I would choose a different shop if you’re planning on having flowers delivered, especially if you want them delivered for a special occasion on a specific date.
My husband and I used Avondale for our wedding - they did an INCREDIBLE job! Not only were they patient with our last-minute booking, the flowers were perfect and we had complements on them all night! The team is friendly, professional, and very skilled. Last minute, we decided to put together a photo area using a large white wall on the venue, Mary not only made a beautiful tropical backdrop, she helped connect us to the perfect couch. That ended up being where my favorite photo from the wedding was taken. 5/5!
Amazing staff, and a super cute bulldog to see when you stop in! Only place I shop for flowers!
I buy flowers a few times a year here for special occasions, never had a problem with this shop. Flowers have been fresh and lasted a very long time. I have read some of the negative reviews, but that has not been my experience. The ladies that work there have been very nice and the flowers are beautiful. Yes, I would reccomend this place to friends and family.
Avondale consistently provides a wonderful selection of fresh flowers, they are always happy to help and a pleasure to work with.
Owner is very unprofessional and rude. I would never buy flowers from this place again. There are so many great floral shops in Belleville like Flowers by Dustin where the owner goes beyond for her clients.also Flowers by Barbra has kind staff that welcome you with open arms and that is where I will take my business.
Ordered flowers last minute for a funeral I was attending in the area, I picked up the bouquet 40 minutes after I called and it looked great. ????
Very friendly and great customer service. They delivered an amazing bouquet of gerbera daisies. Better than expected for the money. My wife loved them.
Thanks for delivering beautiful bouquets to both our moms for Mother’s Day!
Have been using Avondale personally for years - so sorry to see the backlash of one angry woman's social media post having such a negative impact on a local business that I hold in such high regard.
The birthday bouquet you made for me was beautiful. Thanks for delivering as well, my friend at work was surprised and very excited. The selection of flowers was awesome ???? ????As always, you folks are awesome ☺
I love both the quality of the flowers and the creativity with which arrangements are created by Mary and her team. They have done both winter and summer outdoor planters for me, indoor bouquets and plants and even searched the suppliers for a specific plant I wanted as a gift for a friend. Always amazing value for the price.
Great florist, great service!
Always beautiful flowers and great service :)
Great selection of beautiful flowers at fair prices.
They did a beautiful job on the flowers for my father-in-laws celebration of life.Thank you! ????
Such a lovely person and beautiful product.
Honestly, if I was able to give ZERO stars, I most certainly would and had I not last minute had a bomb shell dropped on me, I would have walked right out of the store, at the second the "owner" opened her intellectually redundant mouth because she had NO idea what she was talking about and was talking all over the place. Also with absolutely no concept of knowledge regarding her OWN business! Nor how to have a simple conversation without making my husband and I feel EXTREMELY UNCOMFORTABLE but then we were saved by the ONLY person who not only was extremely pleasent, knowledgeable and was able to convince us, by not only reassuring us about the quality of the product but she stood by her employer and her employers business, as if it were her own and assured us they would arrange the arrangements to the best quality work that they always do! Which she most certainly did! The younge lady had long beautiful hair, glasses and slightly shorter then the average but had the biggest personality and refreshed us with her bright, positive attitude! Although the arrangements were absolutely gorgeous, when they were delivered by another young lady, she was actually going to leave them with our neighbors because we apparently didn't go to the door "fast" enough! So our neighbors brought them to us while the lady was leaving and then informed us that all they smelled was alcohol on the lady's breath! Had we been able to get the license plate before she had sped off, we would have most certainly informed the police! Whah, all I know is she must be related to the owners because she was a complete disgrace, as she seemingly was driving under the influence of alcohol and was actually going to leave our arrangements with neighbors, whom could have left at some point leaving us without our arrangements for the time needed! With this being said, I would NEVER recommend Avondale Flowers to ANYONE and my family and friends will surely NEVER go to the horrible establishment again but I truly hope to see the young lady who served us again in different circumstances, so that we can thank her for HER business because she should have been the one running the place, that's for sure!
If you are considering using this florist you will not be disappointed. They always do beautiful work at an affordable price. Best florist in Belleville by far!!!
Exceptional customer service. The arrangement of flowers was absolutely beautiful and I could not believe how long they lasted. Great people, great product and exceptional service.
I am real pleased with this flower store. I am 3000 miles away in the USA from my home town and they did a wonderful job of getting flowers and wine to my brother and wife. They went above and beyond any service I expected. They even sent me a picture of the flowers before delivery. Thank a bunch for their whole team. Fully recommend Avondale Flowers.
This review is based on the quality of flowers and the look of the arrangement. I was in on Saturday and they lasted until Tuesday. flowers did not last like I thought they would. Usually when I change the water and clean the stems they last 1-2 weeks! friendly staff but expected more quality.
We have been using Avondale Flowers' products and services for years. The flower bouquets are always fresh and beautiful. They have great suggestions for anyone on your gift giving list. Keep up the amazing work Thank you for what you do!!!!
Terrible place. Rude staff
Great service!
The workers there always try to help you as much as they can, they really put an effort into serving customers. The place has a wonderful atmosphere as well!
Staff at Avondale is rude and immature (especially the owner) – they made a serious mistake and then turned around and blamed me for it. This made no sense given the amount of business I had given them over the last 2 years. Suggest you avoid them!
Always a pleasure to deal with. Incredible selection at reasonable prices
Excellent Service, wonderful quality and amazing prices. We ordered 125 bouquets on Mother's Day weekend. They were GORGEOUS...above and beyond our expectations.
The old owners were amazing. Whoever runs this place now has got to be the most arrogant, rude & snide person I've ever had to deal with in my life. I am looking forward to taking my buisness eleswhere. Along with informing my large connection of family and friends not to, as well.
Always great service and quality!
Service and quality was better with the last owner
Avondale Flower & Gifts graciously opened their doors to Centennial Secondary School’s Cooperative Education Program hosting one of our students.
If I could give zero I would probably one of the worst experiences I’ve ever had
Quality products friendly service.
Extremely friendly and helpful, couldn't have been happier with how everything turned out for our wedding. Staff helped us create the bouquet within our budget and we loved it.
I love this flower store, Mary the owner is very helpful and sometimes she can order in flowers that I like. Highly recommend this shop.
Picked up the most beautiful arrangement. Even though the owners have changed, the quality and prices have not. Avondale has never disappointed and continues to provide excellent value. Staff was friendly.
I really enjoyed the service I got here. The woman on the phone was extremely polite and helpful and the arrangement came perfectly on time. Wonderful and would definitely recommend for the service.
Beautiful floral arrangements and excellent service.
Bought several pots of Poinsettia as Christmas gifts to my colleagues - they were so healthy and gorgeous! It made every office so merry and bright! The staff of Avondale are always very welcoming and friendly- their customer service is par excellence!! Just love their very colorful greenhouse♥️
Our flowers were spectacular beyond our expectations. We wanted a tropical style to go with the theme and they couldn't have been more perfect. Mary is absolutely wonderful to work with and very creative. She knew exactly what we were looking for even with us not knowing what we were looking for. All we said was a tropical theme and she took it from there. Thank you Mary so much????????
Disrespectful owners will never go there ..frankly dont even deserve 1 star
So happy with all the beautiful and unique arrangements prepared by Avondale. Whatever the occasion; Christmas, Thank you, Birthday.....all lovely. Would highly recommend!
As a former florist this has been my go to flower shop for the last year. Her designs are always what I ask for and are delivered on time. I have had nothing but friendly service from Mary and staff and I’m always greeted with a smile. They take the time to get to know their customers and what they like in arrangements.
Beautiful flowers and wonderful customer experience!
Staff is always amazing and the arrangements always get a thumbs up from my lady.
Awesome place to get flowers. Whether it's a single rose or full bouquet of mixed. Reasonable pricing and friendly service. Lots of gifts and already potted plants. Flowers last a very long time also.
A big shout out to Mary and the Avondale team for making me look good! The flowers you sent were simply breathtaking and you always seem to know the right fit. I never hesitate to use you when I need that special gift. You guys are awesome!!
My bouquet looked like somebody just jammed flowers haphazardly into a small vase. With nothing to hold them together (no sponge!) they were falling out of the vase. And box of chocolate... never arrived at all.
The flowers we ordered for our church were beautiful! Great prices and service.
Had to call to place an order from Toronto; and had a very pleasant lady helping me with my order. Prices are lower than most places, and had free delivery to hospital. Pleased with the whole experience.
Avondale's owners truly love what they do and love their customers. Great people to deal with and very generous. Their flower arrangements are stunning with great value. They have something for any occasion and will go out of their way to accommodate.
Every week, I obtain flowers from Avondale Flowers and incorporate them into my lifestyle business. I am always thrilled with the selection and how fresh the flowers are. The staff are always so friendly, and extremely knowledgeable. I recommend their flower store to everyone I know. Tracy Struthers
I had sent a message inquiring about wedding flowers. I got a response back that they would "contact me early next week". I even left my phone number I Was just given a thumbs up. I then replied with "if its better for me to make an appointment I'm open to that too" the response was another thumbs up....over a month later I still haven't heard anything. This is a huge lack of communication.......
The arrangements are fine art, outstanding work, very good prices
Excellent friendly staff and the nicest roses I've ever got anywhere.
I just got married September 21st, 2019 and had Avondale as my florist. Mary and her team worked tirelessly to ensure that my vision was captured and they did an ABSOLUTELY PHENOMENAL job. Everyone was talking about how beautiful the flowers were! I had multiple people ask me if I got the flowers from Toronto and I advised them that I used, Avondale, an incredible florist just up the street ;) One aunt even cried because the flowers were so beautiful! I am so grateful to Mary and her team as they played a huge role in making this day the most special day of my life. She is spectacular in every way (loving, kind and caring) and I simply cannot thank her and her team enough. I LOVE AVONDALE! Thank you again for playing such a huge part in my wedding day!
I live in Ottawa now but Avondale Florist was my "go to spot" when I lived in Belleville. I ordered 2 prom corsages over the phone for pick up and had a friend deliver them to us on her way to Ottawa. Once again we received a beautiful product. We couldn't have bought one corsage in Ottawa for the price we paid for 2 at Avondale Florist. The presentation was lovely too. Thank you again for excellent service and beautiful flowers.
Really good service and I absolutely loved my bouquet! I would highly recommend to anyone :)
We went to Avondale flowers to order an arrangement for my mother in laws funeral. Mary took the time to show us through the book and made an absolutely stunning arrangement. We could not have asked for better service and price. Thanks again Mary and staff you made this hard day a little easier
Wonderful customer service and beautiful flowers always!
Lovely plants, lots of pots and very reasonable prices.
Terrible disrespectful service. I ordered flowers for my mother in laws funeral that were supposed to be delivered on Friday. I went to the funeral home early Saturday and discovered that the flowers had not arrived. Burke funeral home said they would call but I decided to go to your store in person. When I got there at 10:25 there was a sign on the door that said “open at 10:30. I waited with another customer and at 10:40 I found a gentleman in the yard and I explained my situation. He said “let’s go inside and figure this out.” When I stepped in the store and simply asked about the flowers the owner raised her voice and pointed her finger at me and said “ get out of my store right now.” I said “ why are you being so disrespectful” and the owner said “ get out of my store right now your flowers will get there.” I started crying and said “ thanks for your compassion” and the owner replied “ you are welcome” I will also mention that the other customer walked out without ordering anything and said to me “ I have never witnessed anything so disrespectful in my life.” I have frequented your store on several occasions and can promise you that I will never buy another flower from you and I am spreading the word in small town Belleville. I will as I will alSo mention that I paid 120.00 for a bouquet that looked like it should have been 60.00.
The ladies in the flower shop are awesome! Always beautiful arrangements!
We have been dealing with Avondale Flower & Gifts for may year, all the flowers and plants located in our common area planters, are from Avondale. They also supply flower arrangements to the new tenants of Quinte Mall. They have proven to be very knowledgeable and have great products.
We frequently order from Avondale Flowers and Gifts and are always pleased with the flowers and have always had great customer service. As well, Mary and her staff have kindly donated generously when we've approached them for a donation to one of our charitable events!
Really nice arrangements! Best in Belleville area
Awful service. Very disrespectful to my mother on the day of my grandmothers funeral. Yelled at her and pointed at her to get out of the store when she came to pick up flowers BECAUSE they weren’t ever dropped off at the funeral home the time they were supposed to (the day before). When the flowers did arrive they were half the size we paid for. I also ordered flowers here a year ago and they were unprofessional , had to wait forty five minutes at the location for them to complete the order even though they were ordered two weeks in advance. Will not be returning.
Very disappointed with the poor service provided. The arrangements are acceptable but are not to the standard of their pricing. But really the main thing that would keep me from ever giving this company my business is the fact that when something goes wrong instead of taking accountability and attempting to rectify the situation they instead refuse to acknowledge any error and then take ridiculous efforts to attempt to bury any negative reviews. An employee is only a human and it is unrealistic to expect that nobody will ever have a bad day or make a bad choice, the distinguishing feature between great businesses and those that are less than satisfactory is how they handle these situations, which is why I’m leaving one star.
Wonderful Service and fresh flowers! Avondale played a special role in our corporate event in November at The Carlu in Toronto. Thanks for the delivering beautiful arrangements Mary!