Awful experience. TL, DR: Florist blew off our appointment even though we drove two hours both ways to meet with him, no explanation or apology. A couple of weeks ago, I called Seaview Flowers because I was looking for a florist near to where I'm getting married (in Margaree). I live in Sydney. I made an appointment to meet with the florist at 10am on a day the following week (as she said the florist did not work Saturdays (?)). I was clear to her about the fact that we were driving in from Sydney. We drove two hours and arrived at about 9:50. One woman was working in the shop. We told her we had an appointment with the florist and she said, "Oh, he's out on an appointment. He won't be back for an hour or so." We explained that we had made an appointment but that didn't change the situation. She suggested we come back at 10:30. We came back at 10:45 after having some breakfast, thinking he might be back by then. NO SUCH LUCK. We enter the store, the woman is on the phone. A minute later, she hangs up and says "Oh, that was just him. He's going to take longer than expected." No time frame, no REAL explanation of why he was not there for OUR appointment. We tell her we have to leave and simply cannot wait any longer because we have to work and we live in Sydney. She asks if we WANT TO MAKE AN APPOINTMENT WITH HIM. In my mind I am screaming, "THIS WAS AN APPOINTMENT!!". We say no, thank you, and drive home. She did not ask for my phone number. She did not offer an apology. Purely a waste of time.