You will be able to see all the opinions of real people like you who consume the services of Vanda Florist - South West Florist Calgary (Florist) in the area close to Alberta (Canada).
Currently this firm has a score of 4.4 over 5 and that rating has been calculated on 76 reviews.
You may have noticed that it reaches an opinions average is positive, and it's based on a high number of reviews, so we can conclude that the assessment is very accurate. If there are many people who bothered to value when they are pleased, is that it works.
As you know, we do not usually bother to set feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Florist belongs to the category of Florist.
I would recommend anyone to order flowers from Vanda Florist. She went above and beyond to ensure I was satisfied with the flowers. She sent me pictures of the arrangements and even called me to ensure if I'd rather have the flowers delivered tomorrow since she couldn't get a hold of my partner. A true gem and great customer service! Thank you so much Hang!
Great selection and even better service. Placed an order with the wrong address. They were most helpful and facilitated the change at the last minute.
Fast, great service! Hannah was a pleasure to deal with and made my delivery happen on very short notice. Thank you so much!!
Wonderful service. I always have good experience when I call in to place an order. Arrangement is beautiful. Also they go extra miles and call me back to let me know the flowers have been delivered. Absolutely to order from Vanda Florist again.
I want to say a big Thank You to Hannah at Vanda Florist for providing amazing flowers and customer service for the bouquet I ordered. There was an issue with the delivery address I provided and they were able to deliver to an alternate address right away. My friend was thrilled with her surprise and I'd definitely order through Vanda again! I wish they're in Toronto so i can order from them here!
I found Vandals Florist on my way to a coffee shop and I can’t believe I haven’t found it earlier! I was looking for a silk bouquet for our wedding and the girls at Vandas captured exactly what I wanted so perfectly!! They even made our dog a little corsage!!! I had so many people ask me where I got my bouquet from because it’s so beautiful!! Thank you so much you lovely ladies!! ????
Friendly and professional service. Excellent selection of exotic tropical flowers with reasonable priced. I will absolutely be back for more flowers - love it!!
WoW .. Brilliant service Vanda Florist.. I have send lovely flowers to my lovely girl friend from this lovely florist in Canada while I was on a trip to UK. The flowers were delivered fast.. My girl friend was very happy and over the moon.. once again thanks to Vanda Florist who has made my day... Excellent fast and reliable service ...
Friendly service and reasonable prices. Will be coming back for next valentine.
Awesome service and selection. Great owners and a great experience buying my flowers there. Would highly recommend to anyone.
I wanted to send a nice bouquet to a friend who lives in Calgary..not only it was delivered on time but the delivered flowers were almost the same as in picture . My friend was so happy with the freshness of the flowers ... keep up the good work thanks so much. Definitely will do business again...
Friendly and knowledgeable owners, very beautiful arrangements and the flowers last a very long time! Would highly recommend.
We ordered flowers for my mom for Mother's day online coz she's in Canada and we're here in US.. she was so happy to receive them. She sent me pics, and they were beautiful arranged in the vase. I am very much pleased with their service. Totally recommend them.
Awesome job on the flowers and delivery.
I just wanted to take a moment and thank you for putting so much care and effort in to this order. Our dear co-worker had just come out of surgery and while we weren’t able to be there to drop in and check on her, it mean a lot to be able to put a smile on her face. The bouquet was beautiful, and I thank you for taking the time and hand writing out each person’s individual note. I believe you are in this business for the right reasons, and I wish you continued success.
Got my flowers for the coming Valentines @Vandaflorist. Awesome staff, with plenty of beautiful flowers here! She really knows how to put them together in a package. Strongly recommended.
The flower arrangement that I received for my birthday is gorgeous! My boyfriend ordered it & was so impressed with the service & the owner interpreted what he wanted easily & turned it into something amazing. The customer service is also great (calling before delivery to ensure someone would be home). Thank you Vanda Florist!
I ordered twice from here while away from home and Vanda was very helpful. Thank you for helping me make my daughters' birthdays extra special!
I ordered flowers well in advance of Valentine’s Day to be delivered on February 14th. When I told them what part of the city my girlfriend worked in they said ok, they do that area first and I said good because she will be done work early. I did not hear anything all day from my girlfriend about receiving flowers and so I called Vanda at 1:00 to check the order and at this point they had not gone out yet! At 2:30 I called again when my girlfriend let me know that her work had notified her that she had flowers for her. Problem was she had already left work and now needed to drive back across the city to pick them up since her office would be closed over the long weekend. Could not be more disappointed in this service. I will never order from Vanda ever again! I wish I could rate them negative stars.
I found Vandals Florist on my way to a coffee shop and I can’t believe I haven’t found it earlier! I was looking for a silk bouquet for our wedding and the girls at Vandas captured exactly what I wanted so perfectly!! They even made our dog a little corsage!!! I had so many people ask me where I got my bouquet from because it’s so beautiful!! Thank you so much you lovely ladies!! ????
Wonderful service. Delivered same day. I believe they were out of the flower I ordered online, so she called to see if I was okay with a different color. I was fine with it and my recipient was thrilled. She added some extras so it looked even nicer than the picture! Would definitely recommend and order again!!
WoW .. Brilliant service Vanda Florist.. I have send lovely flowers to my lovely girl friend from this lovely florist in Canada while I was on a trip to UK. The flowers were delivered fast.. My girl friend was very happy and over the moon.. once again thanks to Vanda Florist who has made my day... Excellent fast and reliable service ...
OUR TWO DENTAL PRACTICES HAVE BENEFITED TREMENDOUSLY WITH MONDAY DELIVERIES OF FRESH CUT FLOWERS ARRANGED SO "MASTERFULLY" BY HANG VO FLORIST DESIGNER. OUR DENTAL PATIENTS ARE DELIGHTED WITH HANG'S MANY VARIETIES OF FLOWERS AND CREATIVE ARRANGEMENTS . PATIENTS ALWAYS REMARK NOT ONLY ON THE BEAUTY OF THE ARRANGEMENTS BUT THE FRESH BEAUTIFUL AROMA WHICH MANY DO NOT ASSOCIATE WITH ENTERING A DENTAL OFFICE. THANK YOU HANG FOR YOUR EXCELLENT CREATIONS AND SERVICE WE WOULD RECOMMEND ANY BUSINESS TO HAVE SUCH ARRANGEMENTS DELIVERED TO THEIR OFFICES ON A WEEKLY BASIS TO BRIGHTEN THE ENVIRONMENT FOR MANY PATIENTS AND CUSTOMERS ALIKE WARMEST REGARDS DARCY SHAW
From the east coast to the west coast Vanda Florist Has proven why they are the best amongst other florist shops. They have an extensive selection of general and unique arrangements at selective prices to meet your needs. Their customer service is beyond 5 stars. Great communication and attention to detail is what they do best. I highly recommend everyone in YYC to shop at Vanda Florist -
The best customer service and awesome flowers I ordered from England and they delivered in time and were very friendly on the phone Will definatley recommend
Marika is an amazing creative! She made a flower neck piece, head piece & bouquet for a fashion photo shoot. She is committed, dedicated to her craft and a joy to work with.
Absolutely abysmal service. I ordered flowers to be delivered to my spouses’ workplace for Valentine’s day as I was in Winnipeg for work and couldn’t deliver the flowers myself. At 4pm I checked with my wife and she had not received anything, I proceeded to call Vanda florist to check on the status of my order. The answer from Vanda was that the flowers were on their way and should be there soon. I advised the gentleman on the phone that the office where my wife works closes at 5pm and that if the flowers were delivered after this time that no one would be there to receive them. Vanda offered to redirect the delivery to my residence which I though was an acceptable solution. At this point the surprise for my wife was ruined but no big deal, if she got the flowers, I was still happy. I returned from Winnipeg late that night and discovered that some of the flowers were already dead, I asked my wife what time the flowers were delivered, and she said they didn’t get to the house until after 9:15pm at night and she was woken up by the delivery driver. For an expensive bouquet of flowers plus a delivery fee this is unacceptable service, not only did they ruin the surprise they woke my wife and delivered a sub-standard product. The next morning, I called Vanda to explain the issue and I was verbally assaulted by the owner. I asked for a refund and was told I should take it up with Mastercard then the owner hung up on me. I will never spend another cent here and I would advise others to avoid this business.
The flowers are beautiful and service was wonderful. Very prompt and courteous, especially having ordered from the other end of the country.
My son and daughter in law sent me flowers for mothers day. Knowing that lilies are my favorite, they ordered an arrangement that was full of lilies and lavendar roses. Knowing that I love coloured glass, they ordered an arrangement that had a purple glass vase. What they ordered and what they got were entirely different, I've uploaded pictures. My daughter in law wrote a review and immediately got a phone call from the florist (Vanda) demanding that she remove her review. I'm writing this review today, and including photos. The fact is that they did not get what they ordered. I'm angry that this florist took advantage of my son and his wife and the fact that they ordered online. This is shameful, and so nervy to then demand that the review be removed. WOW. Here's pictures, you decide.
Always great service every time, amazing arrangements , quick reliable service, I will never go to another flower shop I have been here several times and always awesome service went in today to get arrangement and delivery and could not remember which vase I sent last time but she did I was amazed she always does a beautiful job 100% recommended
I don't usually do these reviews but DO NOT USE THIS FLORIST: By far the WORST customer service I have ever dealt with. I placed an order online for an arrangement to be delivered and spoke with them through email to call the the receivers before delivery for directions. Vanda Florist assured me this would be no problem. They DID NOT speak with the receivers before delivery and instead delivered the arrangement to a 'NEIGHBOUR'. According to them they left a voicemail for the receiver which in reality did not happen. The 'neighbours' address they have supposedly left the arrangement with is not even the same street as the receivers! It took multiple emails and unanswered phone calls/voicemails after almost 2 weeks to receive this information. I am extremely disappointed, this service was no where near completed and upon asking them to re-deliver the arrangement to the proper address or receive a refund they haven't even responded!
I ordered an invigorate bouquet from this shop to my mom on her birthday. It was great speedy service fresh flowers with beautiful presentation.my mom loved every petal of and they lasted long on her dresser.????
I found their selection of flowers to be very poor. Tiny, empty shop. I left without anything. I am pretty sure most if not all of these 5 star reviews are fake
Fast, great service! Hannah was a pleasure to deal with and made my delivery happen on very short notice. Thank you so much!!
Thank you very much Vanda Florist for the wonderful Mother’s Day flowers. You are the best in town. Excellent customer service and awesome arrangements. Highly recommended for the best services and beautiful flower arrangements.
Vanda you nailed it !!!!!! Thanks for making my mom's day special on mother's day. I went to the shop, talk to the girl, was not sure what to buy for my mom, she helped me picking the flowers, she spent enough time with me during their busy day (I appreciate it). Took flowers went to mom's house, she LOVED it. I am glad to see smile on her face. Thank you Vanda, will buy flowers again and again.......... excellent customer service.
Beautiful flowers. Great services!
I would give negative stars if I could. I ordered flowers and chocolates to be delivered to my wife's work as a surprise for our anniversary. Apparently there was going to be a problem delivering them on time, so instead of calling me (the person who ordered and paid for the gift, and whose number was attached to the order) they looked up my wife's work number and called her to tell her. This completely ruined the surprise. The person who answered the phone asked me if I had specifically put that it was a surprise in the notes. Is it mothers day? No? Then it's a surprise! Absolutely ridiculous. Here is a life tip Vanda, if a man is sending flowers to his wifes place of employment, THEN IT IS A SURPRISE. Never, ever call the recipient you morons. Off to find every review site I can. Thank you for ruining this for her, hope you sleep well.
Wonderful and detailed service over the phone from USA. Calgary recipient was overly impressed with her beautiful and tall bouquet, and requested the name and number of Vanda Florist. She has every intention of ordering flowers from this florist. I will order from Vanda Florist again. Thank you.
Absolutely wonderful customer service that I haven't experienced from any other florist shop. Their product is beautifully displayed and very well priced. If you want fresh flowers that will be delivered right on time, this is the place to go to. Definitely recommended!
I had a seamless experience placing an order on Vanda Florist's website and my order was delivered as planned. I'd give ten stars if I could!
The flowers were beautiful, my mum really loved them and made her feel special. However, the note was not written correctly which incorrect spelling of words. The most disappointing part is that a colleague from Vanda had called my mum the day before the delivery to ask it she would be home the following day - so that ruined the surprise because she knew that she was receiving a delivery from a flower shop. As I am in Ireland, i was really hoping it would be a total surprise for my mum for mothers day. Please pay more attention to these things because your customers are more than likely purchasing flowers as a surprise and by calling the person the day before will ruin the surprise. Knowing this I unfortunately won’t be buying flowers again from Vanda.
Vanda Florist have everything for everyone. Beautiful product, fabulous floral designs, and always excellent customer service. Florists take care of every single customer, 100% satisfied! This is the Best flower shop in Calgary, AB.
My son ordered a bouquet for me for mother's day, but they were not exactly what he ordered. They delivered another bouquet. Great customer service. Beautiful flowers. Highly recommended. Thank you
Flowers are beautiful and shape was good.
Professional service. The flowers were delivered on the indicated day and were of high quality and looked just like in the picture. I recommend Vanda Florist!
I ordered flowers from out of country for my friend who works graveyard shifts. Vanda was very patient with the required back and forth as well as accommodating my friend (who may have been a bit grumpy and tired). The arrangement was very beautiful and my friend was very happy to receive it. Thanks again!
This store were great.The arrangement of the flowers are very beautiful. They are very reliable and the customer service was wonderful. My flowers were delivered on time and surprised my family. My family totally loves this arrangement. Strongly recommendation this store.
We couldn’t make it to Calgary for Mother’s Day so we ordered locally. We picked the “Spritely Spring” bouquet, however what my Mother In Law received looks nothing like what we thought it would. I would have never picked the arrangement she recieved today. Very disappointed and feel taken advantage of due to the price and what my MIL received. Will not be using Vanda’s services again.
Wonderful service - excellent flowers - very helpful. I ordered over the phone from the US and received wonderful customer service. Pictures of the finished arrangement were emailed to me. They were delivered promptly. If this were a local florist, I would use them as my regular florist. The best customer service I have ever encountered.
Very Friendly and easy to work with! I was having a succulent/cactus arrangement delivered to a friend, and it arrived exactly as it looked on the website, on the day I requested. Plus I had put error on my message (to be written on the card) when I ordered the arrangement, and when I called it was no problem to change the message. Would highly recommend this florist.
Totally awesome Birthday bouquet for my wife-mixed Lilacs and Roses. Still looks good and they were delivered Feb 11th. I also appreciated the call telling me the flowers were successfully delivered. Very polite customer service, hope they continue to be so professional as they are in my neighborhood!
I am in the states and my mom is in the hospital back home in Calgary. No other florist's would deliver today to her. This man was amazing. Told him my situation and even though his driver's were all busy told me he would deliver them himself! Just got the call from my step dad to say they would be there in 40 mins! You can't beat that customer service and compassion!
Upon stopping at this florist for a simple arrangement, I was pleasantly surprised by their niceness. They had a genuine generous nature. Would highly recommend them.
This place is absolutely outstanding! Not only is it extremely convenient to have a flower shop close to home, but having one of the best as well. The flowers were presented very beautifully and at such a good price. However it was the people who work here that are the ones who make the experience all the better. Friendly and very qualified workers who were effective at answering my questions and making good recommendations as well. If I lived in the outskirts of the city, I wouldn't mind coming all the way here for all my florist needs. Would highly recommend to everyone I know!
Closed before 7.
Vanda Florist came through for me last night (Mother's Day) when Teleflora didn't delivery my mom her flowers until after 9 pm and the flowers were completely hideous. I live in NYC and mom is in Calgary so i have to depend on ordering online. My mom deserved way better than what Teleflora gave her! I messaged Vanda at 9 pm last night describing what happened and Hannah got right back to me within minutes. I could tell she actually cared and wanted to do everything she could to help. She even offered to go back to the shop late last night and do a special delivery at 1030 pm! I mean who else would offer that??? This morning Hannah sent me tons of pictures of the arrangement that she put together by herself just for my mom. They were the most gorgeous flowers I have ever seen and my mom was so stunned at their beauty! Even better, my mom felt so special that she had something custom made for her by someone who actually cared. Vanda 100% saved my mom's Mother's Day and I have never seen such amazing customer service. I would recommend them to anyone and will definitely use them anytime I need a gift :)
Just what we ordered! Speedy service.
Thank you so much! I ordered on line from Western Australia and the service, care and attention to detail was exceptional. The flowers delivered were beautiful and made easy by their friendly and faultless process. I would highly recommend Vanda Florist. Thanks again!
Khawer and Hina, a couple who owns the shop, have no idea on how to operate a professional flower shop. Most of the time the shelves are bare. Flowers that are not sold within one week are usually carried over to use for the next week. Most of the flowers that is on their website they do not have in stock. Worst is they don’t pay their suppliers and didn’t pay one of their couriers. I have personally seen Khawer take an order and not send out the value that it’s worth. Be aware when you buy from these dishonest people.
The service was excellent thanks. Gordon.
I am impressed. First, friendly and professional service. Second, this store has excellent selection of flowers with reasonable priced. Perfect for me. They make fresh flowers for me and it is beautiful. Absolutely, I will be back. Recommend this store in CALGARY. Love it.
I've been a walk-in twice now to order flowers for my Clients. Hanna the owner is so nice and very accommodating! She even remembered me 6 months later! Her flowers are very fresh and she was so quick to assemble them in a beautiful arrangement which my Clients loved! I will definitely come here for all of my flower needs!