Here we offer you the reviews of people like you who are buying the services of KENSINGTON FLORIST - Calgary Flower Delivery (Florist) in the area of Alberta (Canada).
Right now this business receives a rating of 4.6 over 5 and this score is based on 127 reviews.
As you can read, it has an average rating is nearly the best one, and it is based on a large number of opinions, so we can conclude that the rating is quite credible. If many people have bothered to value when they are satisfied with the service, is that it works.
You know that we do not usually stop to set reviews when these are correct and we usually do it only if we've had a problem or issue...
This Florist is classified in the category of Florist.
Kensington Florist is amazing! They continue to astonish me with their beautiful arrangements. The prices are reasonable and the designers willingly work with your budget. I love walking into the store to experience the fragrance, displays, and amazing selection of plants and succulents. Furthermore, the staff are friendly and helpful! I appreciate their ability to provide local delivery at this time. I highly recommend Kensington Florist for any occasion.
Purchased an Orchid arrangement, and was going to compliment the shop on the arrangement that looked beautiful, however the Orchid died only after 7 days! For just under $100.00 I think it should have lasted much longer than that. It was a birthday arrangment for Mom. She recently bougt an orchid very similar and has been vibrant now for almost a month! Sorry but I cannot recommend this florist. Since my last google review, I was contacted by Jolene of the shop. She was very professional and courteous with me. Jolene got to the bottom of the issue and apologized. I will turn around on my original comment and recommend the Flower Shop highly. Thank you Kensington Flowers!
Excellent shop nice and good quality service.
Totally amazed by arrangements for my girlfriend and mother created for me by Keri a few weeks ago. The price-point for what I received and the personal touch was hands-down a better experience than the usual corner-store bouquet. Officially now my go-to for Mother's Day :)
Wonderful service, great people and fresh flowers.
nice arrangement. my mother loved it. thanks!
Beautiful selection of plants and flowers and friendly helpful staff
It’s s been an amazing experience dealing with the shop, they really helped me a lot surprising my friend, and the flowers are absolutely fresh and gorgeous my friend loves it! We will order again for sure. Thank you Kesington Team
I am from Ontario and my daughter who lives in Calgary just got engaged on Christmas Day and I needed a special flower arrangement. Selmipah was very helpful with flower suggestions and kept me updated on the status of the delivery. I will definitely order from them again! I would recommend them highly!
Ordered an arrangement for my wife's birthday. Very impressed with the staff, the service, and the selection.
Ordered flowers mid day today (10 AM) for next day delivery. I called to mention they could delivery today if there was time but no pressure. They were able to turn around within 4 hours. Really pleased with online check out and customer service
I sent flowers my friend, the arrangement was beautiful and lovely.
Good Service
Friendly and helpful staff, beautiful flowers arrangements and unique holiday cards.
Wow ???? I love your flowers!!!!!! So fresh and well arranged, So lovely!!! Will definitely recommend it to my friends.
I needed to find a florist who would deliver the same day as it was our aunts birthday on a Sunday and I was all the way in Victoria. I chose Kensington Florist because they were open and were close to our aunts residence. I was so blessed to have found this florist as I received prompt service and they were very helpful. Ken from Kensington florist was not only very friendly and knowledgeable but actually took my order to a whole other level when he offered to hand deliver this special arrangement personally to my aunt. I know who I will be calling every year from now on for Aunt Sylvias annual bouquet. I would not give five stars, I would give six because of the above and beyond service. Thanks Ken from Kensington...
I've worked with Jenny on a few personal projects for my place and some gifting as well for family. This location is a pretty little dream, clean and vibrant, energy is awesome. So pleased with the craft that Jenny brought to the table, special touches, advice on care/longevity. Personalized service and personalized professionalism is a must in this city and you won't be disappointed coming here!
I placed an order online around 830am, and the order was delivered by 2pm that afternoon and my recipient was very pleased with their arrangement! The shop even reached out to me to correct an error I had made purchasing two cards instead of one for the order. Highly recommend for same day deliveries!
Amazing florists at the kensington location, beats any other in town! 100% recommend their services. We even got to design our own airplant arrangement using the stones and shells they have set out. It was so much fun!!
Great place to get flowers. Open on Sundays.
They were fantastic! I ordered a beautiful bouquet of flowers for my aunt & uncle's 50th wedding anniversary, which were delivered to their home. Thank you kindly Kensington!
Nice Store, The best fresh flowers in calgary
Ordered a bouquet of fresh cut flowers from these folks over the phone. I needed them delivered within four hours and, to their credit, they were able to get the bouquet together and delivered on time. However, given what I paid, I was quite disappointed with the flowers themselves, both the quantity and variety. Expected something much nicer for $75.
Amazing service and beautiful flowers!
Sitting having lunch with my bestie and was surprised with a rose for each of us!!! They smell beautiful and look amazing! Thank you Lee!! Made my day!!!
Super accommodating - I came in last minute for a bundle of my own choosing and they threw in a bit extra as a kindness.
Ordering was easy and the arrangement I chose a lot longer than I thought it would based on some other cut flowers I have ordered in the past from other florists. The only real issue is pickup and it may be temporary with so much parking taken up for temp Covid sidewalks. I only live a few miles away and didn’t want to pay 15$ for delivery but finding a spot close by took a few minutes.
Really cool selection of fresh flowers and plants. Also lots of local artisan giftware
The best plant shop ever!! There are not only beautiful flowers but also amazing plants. Besides, the staff were very helpful to decide what type of plants are suitable for beginners like me. I highly recommend this place if you're interested in buying new plants!
I called in last week with a last minute Mothers Day order and they were able to squeeze me in and delivered the most beautiful arrangement. I want to thank Kerri for accommodating my request.
The best option flower shop in calgary, my friends was so happy for her order hassles free and fresh cut flowers everyday and more varieties more options. Thank you Kensington florist keep it up your good job and more customers..????????
Thank you Kesington Florist for your delivery service. My mom was shocked out, that was a nice gift for Mother`s Day.
(Translated) The staff here are full of information and I love it. I recommend it if you want to have a pretty plant in the house you moved in! (Original) 여기 스탭분들 정보가 넘치고 넘 좋아용ㅋㅋㅋ 이사간 집에 예쁜 식물 하나 두고 싶다면 추천합니당!
Thank you for your service!!! The flowers are very beautiful, and it makes my friend so happy. Really great job!! I recommend this flower shop.
Their flowers are so beautiful and fresh my friend keeps on thanking me, she even told me thats its still gorgeous after several days. Highly recommended, you can trust they taste for the colors, for the flowers the arrangement itself.
KENSINGTON FLORIST is a very special family owned business, they will find every flower for every occasion and will only procure the freshest flowers from all over the world; their professional designers will take care of your arrangement like its an artpiece. You just can't beat same day delivery for these!
The arrangement I requested over the phone was beyond my expectations. Only draw back is the parking. I had to pay for one hour while it took less than 10 minutes in and out.
Horrible customer service. Called ahead of time to see if they had specific selection of flowers. I get there, yes they were there but not for sale. No accurate information. No a place to trust or buy from.
I wanted to send flowers to my friend who was not feeling well. The staff were very pleasant and efficient on the phone and sent a flower arrangement that was artfully designed and contained beautiful and colorful flowers that were so fresh and lasted a very long time. They were able to deliver it the same day and arrange for a time that worked for my friend. She was overjoyed with the flowers and the delivery service.
We appreciate the service we receive from Kensington Florist as well as the incredible arrangements that always seem to demonstrate the message we are sending. Thank you!
Have been a long time customer due to the beautiful quality flowers and fantastic customer service. Now living abroad, I ordered flowers for my Grandma's birthday - Suzie was extremely helpful. Even going so far as to ring the retirement home to ensure the flowers had been received - top notch service. Bouquet was large and colourful, needless to say it made for a very special birthday.
Absolutely a pleasure to deal with and very accommodating! Terri-Lee went above and beyond to make sure my delivery went out the same day for me!
I discovered Kensington Florist by chance six years ago, and since then, I have been going there almost every month. Matthew and Jenna provide one of the best customer services that you’d ever be likely to receive. They are always generous with their time and arrange the Fresh Flowers for me without exaggerating, according to my moods and feelings! They do this while chatting about flowers, life, and art. The shop's interior is designed in a forest aesthetic style, making it easier to navigate and look at the flowers, plants, and pots. Kensington Florist is a little gem in Kensington with very reasonable prices on offer. They can order for you whatever flowers you wish for if you notify them in advance.
Ordered flowers from Ontario for my daughters wedding in Calgary on May 29th. Flowers were beautiful and delivered during the time slot given. Appreciate the professionalism and helpfulness of staff. Will definitely use them again
Im very satisfied with my orders beafutiful flowers has been delivered within the said timeframe and great customer service! Will surely order again! Thank you
They put together a great custom bouquet for my wife's last day of maternity leave. Service was quick and pleasant. Thanks again!
Artisan of floral and service!
love the Flowers, amazing delivery service, super customer service
The staff was extremely helpful and patient in answering my questions! Would recommend
Very helpful staff. I needed an arrangement right away and they put together the most lovely floral arrangement. Highly recommend.
Great customer service and of course beautiful flowers
Been my go to florist for years. Staff are always super friendly and helpful. They can always whip up something quickly for me that looks great.
I would like to thank you from the bottom of my heart for the fantastic service I received from Kensington florist team.its really went above and beyond. Meet all the expectation. Good service I highly reccomend using Kensington for any of your floral needs.Thank you so much for such an amazing and excellent service!.. keep it up....
Excellent service and they called to confirm the order. The arrangements were beautiful for mothers day. Another amazing arrangement, same day delivery. One of the best florists in the city. Beautiful Christmas arrangement.
It was a pleasure doing business with the florist. Due to Covid-19 I was unable to surprise my sister on her birthday. I live in Ireland. My hope was to book a bouquet online, and just hope, that I am not being scammed. Fortunately, I chose the correct company. The bouquet was fabulous and the card was hand written. I was thinking, they would just print it, but never imagined, that they would put so much effort in it. Thanks to the bouquet, my sister was surprised, and I could see her smile. Thank you so much for being authentic, efficient, and creative. All the best for you guys!!
Thank you so much Kensington Florist! After a slight mix-up with the cards, I very much appreciate that you made a second trip to deliver the card (plus some added goodies) to my 100 years old grandmother! And on Christmas Eve!! Great service! I would definitely use them again.
they da best ya bruh
Absolutely wonderful flowers. Very fresh and beautifully arranged. Delivered promptly and great communication on progress and details of the order. Recommended!
I loved this place! I wish they sold a candle that smells like the inside of this florist shop. The team was so kind and helpful (I didn't know what I wanted when I walked in), and they have become my regular florist in Calgary. Like the Variety of Plants and the friendly service. I ordered flowers for Mother's Day, the entire flower bouquet was sent in a timely fashion. The man who helped me was very friendly. Highest ever customer service! So many thanks to all of you!
Kensington Florist have everything for everyone. Beautiful product, fabulous floral designs, and always excellent customer service. Brian and Jenna go above and beyond to make every single customer, 100% satisfied! Best florist in the area hands down.
We recently had flowers sent by Kensington Florists to our sister in law who had just gotten out of the hospital. Although I have not personally seen the arrangement, everyone who has, has called to tell us they were the most beautiful flowers they had ever seen. Great work Kensington, we will certainly use and recommend you in the future. Bob Seeley
I came here when I needed two last minute floral arrangements for a funeral for a close friend's grandmother a couple years ago. She loved blue flowers. I had requested blue and they let me know that unfortunately they didn't currently have anything in stock which was absolutely fine on such short notice. When we arrived to pick up the flowers the next day they had somehow managed to track down blue flowers and also tied a lovely blue ribbon on the vases. My friend and her family were moved to tears. It was exceptional service and such a caring gesture in a dark time, so it went a very long way. Ever since then I have made sure to always come here any time I need any kind of floral arrangement. I am never disappointed. Again today on short notice they prepared another stunning bouquet for a funeral I was attending. They are kind and thoughtful, and I'll never shop anywhere else. Thank you!!!
I was initially very unhappy with the arrangement that was delivered for me because it lacked the creativity and pizzazz that one would normally expect from a highly rated florist. The owner, however, was quick to rectify the situation. She was very kind and wonderful to talk to, and very empathetic regarding the occasion for which the flowers were for. Kensington Florist stands by the quality of their work (you see that less and less nowadays), and the delivery was prompt. That's excellent customer service right there. I will not hesitate to use them again, and would definitely recommend them to anyone in the future. I have attached pictures of the newer arrangement. It looks amazing! Thank you so much, Kensington Florist.
I found this little gem in Calgary as I have family members living there and enjoy sending flowers to them. In short notice Kensington flowers always delivers quality and great customer service. As I like to support local they will continue to get my business.. thank you to your team
Super Accommodating and so much attention to detail!would recommend.
My first experience with Kensington Florist was amazing with the staff picking a very nice arrangement that lasted almost 2 weeks! With my most recent experience I ordered Valentine's flowers - they were very beautiful but the roses and a few other flowers started to bend and die within a couple days. So I send an email to the shop sharing my dissatisfaction and they gave me a handheld bouquet that was even nicer than the original bouquet at no charge! Great customer service.
I came to the shop to pick some flowers up. I choose one of the flowers in the cooler. But Hannah- the designer is very honest and friendly - said no with that flowers because she knows it is not fresh enough for her to sell. She would love to make new flowers right away for my friend when she is so busy. Very professional and honest .Thank you Hannah, they love it. Highly recommended Kensington Florist to everyone that I know.
My experience is that Kensington Florist is committed to excellent customer service and satisfaction. For years, my family has received beautiful flowers from this shop. We highly recommend them.
Beautiful white with purple orchids were just delivered to me. Thank you so much.
Amazing experience buying flowers for my friend's birthday. I live in the states and was worried about buying flowers from a shop I didn't know but it was easy to find something my friend would like on the site and one of the staff even called to check in about the order, which I really appreciated. I definitely suggest buying flowers from here!
I received an arrangement from my family in another city. Tulips for the spring. They were so beautiful. Flowers are such a great way to let someone know you are thinking I them. Highly recommended!
I've made a couple of visits to Kensington Florist in the last few weeks, and have been so pleasantly surprised at their wonderful selection of beautiful flower and plants options for purchase. The staff were friendly, helpful and accommodating to and for me, especially last time when I just walked in and wanted to purchase some cut flowers for $45 to bring to a friend's. They even put water in the plastic wrap AND placed the bouquet in a box for easy transportation. It was truly excellent service. I will continue to be a repeat customer!!
Where do I even begin.. Stumbled upon this shop while aimlessly walking around Kensington looking for decent coffee. With my sister's wedding coming up in a month and no florist booked except a ridiculously overpriced one in Banff, I decided to take a chance on Kensington Florist. Best decision I've ever made. Carissa stepped up immediately to help and was able to tell exactly what I needed, and understood that we were working from a small budget. I sent her a few pictures from Pinterest, gave her the colors and a price range. Now, usually for $150 you wouldn't get much for a large arrangement -not so here! We were able to work in seasonal elements of fall to keep costs down- Ilex berries, natural and red seeded eucalyptus, red hanging Amaranthus, antique hydrangea, striking red roses, along with faux fluffy peonies and sparkly gold accents that I had brought in. Now with any other florist this might look tacky, but Carissa worked her magic and I have never seen a more beautiful arrangement! WOW. I literally did a happy dance when she brought them out! More than a week later, this arrangement is still as vibrant as ever and sitting in the dining room - excellent quality. Not only that, but we had ordered bulk autumn foliage and berries to make garlands, which were prepped and sitting in flower food for us, ready to go the day before. I was given a little lesson on how to properly wrap garlands with pretty gold floral wire. They helped us move everything into the car and offered extra packing material free of charge. On top of that, having pulled an all-nighter making a wedding cake the night before, I had forgotten one very important detail - a cake topper! With pepper berries and roses, Carissa whipped up a STUNNING cake topper in a matter of minutes, even though she was clearly busy otherwise, and threw in accent red oak leaves for our cake table. Not only were we beyond happy with the arrangements, the bulk product, the topper and accents, the service is what will keep us coming back. I love being in that store because clearly they are passionate about what they do, and are happy to go the extra mile for the client even when they aren't making a huge profit. We also had a few good laughs. Carissa was my "botanist," quickly identifying every flower I had seen online and liked, and even wrote the species names out for me. Can't wait to see which classes they might offer, and perhaps spoil myself by foraging in their well stocked cooler once in awhile :) Fall is in full force. HUGE thank you for making this stressful day that much easier.. And cheerfully obliging to my many last minute requests. Do yourself a favor and make these guys your go-to! You won't regret it.
Kensington Florist did an excellent job satisfying my difficult 89 year old mother who is very set in her ways. After sending a beautiful arrangement of yellow roses back, despite the fact that this is what we ordered for mom; the team and Selmitah went out of their way to make a wonderful succulent plant pot for her and included a yellow rose stem. Excellent service and very patient and kind to my Mother. Will use again and completely recommend.
Wow. The ladies here gave me the best customer service I have had anywhere. It was last minute mothers day and I didn't have time to get down to the store before closing. I was looking for a specific style of vase, one girl took photos of a couple they had and emailed them to me!!!! I emailed back to say which one I wanted and they held the vase for me the day before mothers day. Awesome. So happy with my purchase, it was actually a pleasure to shop here! I was blown away :)
Showed up at 12:30 on a Monday. Door locked no one answering the phone. Don’t waste your time coming down here like I did.
Beautiful arrangement and prompt, friendly service from Kerri!
I have had one of the worst customer service experiences of my life with this shop. I received an arrangement to my work ordered by my boyfriend, and it looked cheap and ugly. The arrangement looked nothing like the picture on-line that my boyfriend saw and ordered from as what I received was honestly more greens than flowers. When I called and spoke to Laura the owner I was told that they don't guarantee that the same flowers are used as the picture on-line and said the reason there were much less flowers was that they put in one expensive orchid. This orchid had not bloomed at all and was a thin stem of buds. I was so insulted by being told that every single thing I was saying was wrong. I never heard an apology and was told that they would come and pick up the arrangement right away and agreed to refund the money after I demanded it. However, my boyfriend still ended up paying a 15 dollar delivery charge for me to have a so-so bouquet for one day. Please do not support this shop, you will not be treated with respect and their product doesn't even come close to making up for it.
When I contacted Kensington Florists, I was desperate. I had a small budget and needed several Christmas "gifts". The ladies did up some wonderfully Christmassy poinsettia plants that were absolutely perfect. They delivered some with only a few hours notice, and I also dropped in and picked some up on the spot with no notice. I definitely recommend them!
Best Florist in Calgary! I wanted to get a same day floral delivery for a very special person. I did not want an arrangement that looked like a last minute delivery. Kensington Florist in Calgary put together a STUNNING arrangement and sent me a photo of the actual arrangement prior to delivering it! So special! Superb customer service!! A very professional and pleasant experience from my phone call to the delivery! I am totally impressed and would highly recommend!! Thank you one more time, My mom was so happy to received the flowers. it was so fresh a beautiful. Thank you for making her mother's day memorable.
I needed flowers sent and they were able to deliver same day. HIGHLY RECOMMEND - I could not have been more delighted with my experience with Kerri Kensington Florist. I called from Seattle, and they created the incredible arrangement, It was absolutely the most gorgeous, artistic and fabulous arrangement...and again, delivered same day. I also felt like I was talking to a friend that I'd known for years with Kerri. She made me feel like she would make sure everything was perfect - and it was. I accidentally put down the wrong delivery address and they were able to get in touch with the recipient and correct my mistake. Thankful for their professionalism!
I was able to order my flowers for delivery the next day. My daughter was thrilled with the arrangement. Beautiful flowers, good value and speedy delivery.
Caveat: everything about the customer service interactions regarding the flowers was great. The staff was helpful and I was delighted with what I purchased. BUT, I think it is irresponsible for businesses to be serving clients without masks.
There was nothing particularly wrong with my arrangement, but it didn’t really meet my expectations. It cost $100 and they had cheap daisies front at centre in the arrangement. Gerbras, carnations, hyacinths & daisies seem unimpressive choices for that price point. Feb 13 update: the owner reached out to me & generously provided a replacement bouquet. We very much appreciate this act of good faith & this bouquet was more to my taste than the original.
I've ordered arrangements from them a few times and their flowers are always super beautiful and last! I had the luck of going in today and the owner was there and she made the arrangement for my girlfriends grandmother's 80th birthday extra special. The staff was super friendly and helpful and I would highly recommend giving them your business.
I Received an exquisite floral bouquet as a gift for Mother's Day, delivered by Calgary florist in Kensington. Roses were long and had a big head. I recommend them; the service is fantastic, the flowers are fresh, the delivery is on time. Thank you, Kensington Florist!
I needed a delivery for birthday flowers to a friend; the associate who helped me, was cheerful and patient as I listed my requests for time fo delivery, budget, and flower choice. He helped me send an absolutely beautiful arrangement in a timely manner, and I have a feeling he went out of his way to make this happen because that's the type of service they offer here. I will remember Kensington Florist in Calgary for future orders. Thank you! Alice.
Carissa and her team were able to provide exactly what I wanted for my wedding flowers. Apart from small arrangements and bouquets which I wanted to keep very simple, Carissa designed one large floral arrangement for me and it was more beautiful than I could have imagined. A week and a half later, many of the flowers are still beautiful and vibrant. I'm very impressed, and would recommend Kensington Florist for any event; Carissa can create a flower arrangement for you that you could not have thought of yourself.
I ordered a bouquet very last minute to get it delivered to a family member as something had come up and Kensington Florist was so accommodating and delivered it day of. The bouquet was gorgeous!! I greatly appreciate it and definitely recommend them.
A little late on my review but I find myself buying flowers here almost once a month since my fiancée loves them. I was here on valentines to grab some quick bouquets for my sisters birthday and my fiancee and they were extremely busy but somehow found some time to help me out. A little pricy but their arrangements are top notch and I always get a lot of praise whenever I give them so well worth it. I’m pretty sure I’ll see them next month again for fresh flowers
Thanks for the wornderful flowers, great customer service and delivery on time!
Best Florist in Calgary for sure! Always a fantastic experience; Thank you to the ladies for dedicating the time to help me every time I order. Flowers are consistently delivered on time. Such a terrific service! Thank you, Kensington Florist, for these beautiful flowers delivered to my grandma for her birthday. She loved them! I received a text message and an email when the flowers were delivered, which was nice. I was expecting the flowers to be delivered later in the evening, so I was extremely pleased to know they were delivered at 3 pm! Thanks again.
Kensington Florist has a wonderful Holidays ambiance. My family and I walked into the store and were welcomed with warmth and kindness. I am sure my son believes this place is Santa-Claus’s flower shop. Merci beaucoup!
Exceptional experience with Kensington Florist! I will definitely use them again and strongly recommend them. The quality of the flowers was great and the customer service second to none.
I had to arrange delivery of 20+ floral arrangements across Calgary and the team at Kensington Florist did a stellar job. Beautiful arrangements, follow up on details I hadn't considered plus ongoing check in's to keep me apprised of the delivery status. Top notch customer service and gorgeous flowers too!
The new management has really made this place pop. The store looks so bright and much more welcoming, and the flowers were amazing. Angelina helped me to pick the perfect arrangement for my Mom. They had such a great selection to choose from - I wanted them all. There were great contemporary and traditional arrangements already made in the cooler for me to look at, but when I wanted something a little different they helped direct me towards the perfect flowers for her. I'll be going back for sure.
If I could give them no stars I would. I ordered flowers on December 21which didn’t arrive. I was billed on the 21st. They were delivered on December 28. No explanation from the company and WAY to late for them to be of any value.
Placed order Aug 1 for pickup Aug 7 so there’d be plenty of time to fill it. Ordered and paid $105 for a nice pink vase with a white bow and and a beautiful pink and white carnation arrangement for my wife’s birthday. Came in on the 7th and Dana took the order but neglected to fill it. Now the scramble was on. What I got was no pink vase with a white bow and a lovely arrangement. Instead I got some ugly clear glass vase with some weeds and some dried up flowers. Embarrassed as I gave it to my wife. Horrible service. Very disappointed. Avoid this place. It’s a gamble if you’ll end up happy or not.
Thank you to Jamie and staff for helping resolve my flower issue. The flower arrangement was for my wife on our 11 year anniversary. I sent an email to Kensington Florist explaining that I felt there was an issue with the arrangements quality. I wasn't really sure if I would get a reply. I was surprised how quickly my email was answered and once pictures were reviewed, how quickly Jamie offered fix the situation by replacing the arrangement. My wife was so happy to see the new arrangement. Thank you Jamie your fantastic customer service! Happy wife, happy life :) Sincerely Robin
Amazing Service! I have ordered last minute Designers Choice birthday bouquet delivery recently for my friend from my all time favorite florist in Calgary - Kensington Florist. I had visited the store many times in the past for the pickups. They delivered on time the same day and the flowers were meticulously arranged. The staff is always generous and customer service is excellent as committed. The flowers were very gorgeous, fresh and lasted a very long time! Thank you for being efficient, creative and authentic. Highly Recommended!
Really disappointing! Had no selection in the shop. Charged $50 for something that looked like nothing. Won't go back.
The young lady serving me was so helpful and cheerful. What a gem
Fantastic ????
Lovely people. beautifull flowers. great delivery service
I came to Kensington Flowers Shop on Sunday and had an excellent customer services experience . The guy is really friendly and nice. He answered all my questions. Also, the lady who designed my flowers is awesome too. She is super Fast, and made a beautiful flowers ( more than what I expected in my mind ) and gave me all the recommendations how to keep them last longer too. Thank you Kensington Flowers. Highly recommend to everyone.
I needed to order a last minute arrangement from another city for same day delivery. I am grateful that I was able to find this shop online :) The website was so user friendly, as well there was a large selection in price point and arrangements (including live plant arrangements) My recipient and I were thrilled with what was delivered. Thank you and I will be using their services again.
Just received my mother's day flowers- I am shocked at the poor quality for $90 ($85 + $5 tax- picked up, not delivered). We received 6 flowers that lasted less than 1 week, which was certainly not worth the price. For reference, I received flowers from 2 other florists in Kensington (Oasis and Kensington Wildflower) for Mother's day and they are much nicer (larger, nicer arrangements with comparable flower types) for the same or less cost (see photos). Also, after selecting a product and checking out with payment online there was a notification that we'd receive whatever they had available, not the product we selected- this should have been something that was clarified before we checked out. I do not recommend this company and will be supporting other local businesses in the future. ALSO NOTE- the below is just for publicity; they did not reply to 2 voicemails and an email inquiry. It also doesn't make sense to blame Covid for blatantly ripping someone off (especially when other florists in the area did a great job, as explained above)... DO NOT BUY FROM HERE!
Thanks kensington Florist for the products to international delivery, excellent products, beautiful flowers.
Good Service and stylist ideas
5 star for this shop's customer service, on time delivery and awesome flowers! Thank you Kensington Florist!
My friend and I stopped by tonight to purchase flowers for our friend. The ladies were extremely helpful, friendly and kind. The flowers were a fair price and gorgeous. Thank you for the service and the beautiful flowers for our friend. ????
Excellent service, very pleasant and delightful lady. Thank you for your understanding and helping us to deliver the flowers same day.
Super expensive flowers, employees seems not bothered at all when I walked in. Didn’t greet me even though they weren’t doing anything. I asked a couple questions regarding the price and the type of roses they had and they were very rude. Quoted me $140 for a dozen roses! I left and went to the flower shop in China town. for the same Bouquet I paid a third of the prize that they quoted me here.
I live in New Brunswick and I ordered a bouquet of flowers for my best friend who lives in Calgary. The ladies at Kensington were so helpful to work with and they helped me organize a flower delivery for me to be able to ask my best friend to be my Maid of Honor. After the order was placed, I found out that my friend wasn’t going to be home the day of the delivery - the ladies were quick to be able to help accommodate another way to ensure she’d get her flowers. Amazing customer service from all the way across the country!!
Best flower shop in Calgary! I order flowers online for the same-day flower delivery. The website is a hassle-free all the way. My sister was so happy with the thanksgiving flower arrangement that she received. Thank you for sending such a beautiful flower arrangement and bringing smiles to my family in Calgary. Flowers were delivered on time. I highly recommended it!
Excellent service. Beautiful bouquet, the lady made the bouquet & did an amazing job within our budget. Will definetly return!
Great selection if flowers. A $16 arrangement fee for fresh cut flowers. Come on man.
Our children ordered a birthday bouquet for my wife in late February. The flowers were beautiful and the delivery was great. The staff is excellent and they phoned to check. For any arrangements we will be using this flower shop in the future as they have truly earned our business.
I ordered an arrangement for my mom for mother's day, albeit I was late ordering and Kensington Florist was the only shop that would accept my late order. I was told it would be designers choice and they did an amazing job, flowers were very fresh and beautiful. I wont be going anywhere else for flowers now and I highly recommend.
Great and friendly environment! Beautiful flowers in great condition
I stepped in here to pick up a last minute arrangements for a friend's birthday and I have to admit I was surprised. They had different price point for their arrangements and the lady's that were working were very knowledgeable and friendly. I will definitely be back.
Horrible service. Tried calling numerous times today- was then put on hold and patiently waiting but at the 15 minute mark the phone disconnects. Went through this 4 times as the lady would answer saying pls hold and I couldn’t get in a word. Finally I got through and she did not want to take my order as courier had reached cutoff. My request was for delivery just down the block from them. If I lived in the city, I would have delivered it myself however I was calling from another province. I run a business myself and am well aware customers enable a business to thrive. Whether the customer is on the phone or in your store they should be offered service. To have to wait patiently for an hour on hold, no wonder I missed the courier deadline.
Great service, went in to pick up some pampas grass for a dried arrangement and the designers were very quick to suggest pairings and provide a variety of options. Good prices.
Incredibly knowledgeable and friendly staff. Great value and selection!
I special requested a colourful planted arrangement for a much beloved long time friend. The plants she received were all green. I contacted Kensington to express my surprised disappointment ????. They could not have been more professional or understanding. The sent a spectacular replacement the same day. I am very ???? grateful and happy for how this mistake was rectified.
I live in Ontario and needed to send flowers in Calgary. I ordered online through Kensington Florists and was extremely pleased with the selection. The arrangement was exactly what I ordered, delivered on time and based on the beaming smile of the recipient, beautiful. The online system for ordering was seamless and they accepted an etransfer. Overall and excellent experience and I will use them again.
Great shop! Put together a beautiful arrangement, and their team is super helpful and friendly. Big shout out to Jenna who went above and beyond. Will be my go to shop.
Kensington Florist created this unbelievable floral Birthday Cake . It was beyond my expectations. I appreciate their artistry and care in its presentation. I highly recommend them . They deserve 10 ⭐️
I visited Kensington Florist this Sunday with my daughter and her friend and had a wonderful experience. Customer service is excellent, and the flower selection is beautiful! The staff was so friendly and helpful, making our bouquets extra gorgeous. Quite possibly the best plant store I have ever been to, such AMAZING customer service and a lovely selection of plants at reasonable prices, which is especially hard to find in Calgary. We will be back!
I stopped in to purchase a bouquet for my house. I just wanted something bright and happy. The store was closing when I arrived at 7:30 pm, Melissa there was very helpful. and she suggested Dutch Tulips that I really liked. the red roses looked gorgeous and enticing to have it at my house but I chose tulips instead. When I purchased the flowers she went through the proper care and wrapped them up nicely for me. Very impressed with the quality :) I'd say I had a really nice experience, I like the spirit at this store and the quality of the flowers. I would be happy to come back.
6 out of 5 stars for this place. They have been my go-to for Mother's Day flowers for the past couple of years, and will be for many more. The staff was very friendly, helpful and warm. They've helped me with the arrangement each time, as I am lost when it comes to things like flowers. My mother has made comments each year to me about how beautiful these flowers are, and how much effort was put into the arrangement. in past years, my other brothers got her flowers too, but she has low key told me mine were the best. As much as i would like to take credit for that, I obviously had the best help I could get. this year, my siblings just asked that I order on behalf of all of us because how well the arrangements are put together. If you know what you want, and require a friendly reliable business to get it done - these are the people for you. If you are like me, and have no clue when it comes to flowers - while I got good news for you friend, these people are even more so your one stop shop. Simply give them a call, place an order, and flowers arrive. Show someone you care about how much they mean to you, and call these people to help you do it. They have never let me down!
I trusted Kensington Florist with all my gift baskets for my corporate clients over Christmas. Each basket was just spectacular, and my customers had nothing but nice things to say! Excellent service, I highly recommend this local florist.
I decided to send my sister flowers for Mother's Day, to let her know I’m thinking of her and also to support flower growers and sellers. I know this is a tough time for lots of businesses and florists are no exception. Online ordering was easy and the bouquet was beautiful!! Really, really lovely and just gorgeous, as there was only designer choice available. And the flowers brightened my sister’s day! Now, more than ever, it’s essential to find ways to stay connected to the people we love and sending beautiful flowers is a great way to bridge the distance between us all. Thank you, Kensington Florist!
Terrible service and product. I emailed in before I even placed an order to see if what I wanted was possible and was told it was. I placed the order and received something entirely different. It took two emails and 5 days later before anyone bothered to contact me about my order. The lady told me what I ordered was wrong. I was at no time contacted to say the first individual that told me what I wanted could be done was wrong and that they lied when they said they had all the supplies needed to make my order. I was also told that the glass containers they came in were expensive at $35 each.. yes from walmart you can buy them from walmart for that for from their direct website where they are $12 each. I ended up getting my money back, however my guest left without their birthday present and I received no apology for any of this.
The worst customer service
I am not experienced in purchasing arrangements, as it's easy to just stop at the grocery store for a flowered variety at the ready, but I am so glad I went out of my way to visit this florist today. I had no idea really what I was looking for, or if it would be possible to arrange something within the half hour I had, but right away I was given such great help and knew that my vases would be arranged to suit my needs. So so beautiful! And there was also the perfect card just sitting there, waiting for me to pickup. It felt like I was supposed to be there today and I left a very happy first time customer. Thank you so much!