You have the information of real people who consume the services and products of Bloomex Edmonton Flowers & Gift Baskets (Florist) in the territory close to Alberta (Canada).
At this moment the business gets a score of 3.9 stars over 5 and that score is based on 127 reviews.
You may have noticed that it has an average rating is really high, and it's founded on a very high number of scores, so we can think that the assessment is very faithful. If many people have bothered to value when they've done well, it works.
As you know, we do not usually stop to give tatings when these are correct and we usually do it only if we've had a problem or incidence...
This Florist corresponds to the category of Florist.
Ordered a birthday gift for my mom arrived on time great presentation especially the little written card would have given them 5 stars but I ordered the white planter basket and she got a different one. She was still very happy so 4 stars.
We ordered flowers specifically because we loved the bouquet and wanted to have Lillies in our house. The bouquet arrived WITHOUT lillies, and without the packet of flower food that the box said would be in there. I was super disappointed by that. Otherwise, the ordering process was simple, the pricing was good, delivery was good, communication was good.... if I had just gotten what I ordered, I would have been super happy.
I have ordered through Bloomex more than once and always had a great experience. I ordered flowers yesterday and they were delivered today at noon. Great service! Prices are great too, total cost under $50. I will use Bloomex for all my flower orders. ????
Amazing service. The products, delivery and information are excellent. My daughter has always been happy with her birthday gifts.
I ordered a bouquet for someone who'd lost their mother with a sympathy card. I was really disappointed to see the overall style had changed when I was sent a photo of the bouquet. The message was stapled and crinkled in the card. After contacting customer support due to the bouquet sent having almost exactly the same flowers as a cheaper bouquet on their website I didn't get a response (other than a confirmation they received my email). I've attached my order and what was sent.
Flowers came on time and looked fresh but size of bouquet was a little on the smaller side than what picture looked like on website
I use this shop to send flowers else where. Every time the arrangements have been beautiful. The receiver is always happy with it. Of course the arrangement is never the same, as substitution is a factor. But, the outcome is very good.
I ordered a 'cheese lover basket' for christmas, for a friend, at a pretty steep price of 64.99$ + 15$ shipping. All in all, the price went up to 90$. You would expect a cheese lover basket to have more than one cheese product. But instead, I got cheap chocolate almonds, cracker jack caramel popcorn, a can of tuna and a bunch of off-brands chocolates. The cheese lover? 1 costello brie priced 6$ in the grocery. Are you kidding me? Are you for real? That's not even close being worth 64.99 without the shipping. I feel robbed, I could have put together a much nicer basket for half that price, and there would have been more than one cheese in the basket. I'll never order from Bloomex again. That's false advertising at best, and theft at worse. I have maybe 20$ worth of off-brand stuff. I'm embarrassed.
Order number 3373392...Service was excellent. I ordered from Langley, BC around 10pm on the 27th of Sept and flowers, teddy and chocolates were delivered by 8am PST in Mississauga, Ontario on the 28th. Amazing! thanks so much!
We love using Bloomex to send flowers to our family across the country. A little something to brighten their day. The arrangements are always beautiful and better then the pictures and the flowers last along time.
Well priced flowers and the website is easy to navigate. Delivery fee was advertised as $14.99. When I selected my delivery date, the fee jumped to $19.99. Delivery fees are misleading. Google ''bloomex coupon code'' to save money on your order. Overall, good price for a pretty bouquet.
I have had the worst experience with this delivery service. Flowers were not delivered on the due date by saying that the address was wrong even though we have been sending the flowers to the same address for the past five year. They have a stupid policy of no refund and I find it highly ridiculous . There customer service is extremely unhelpful. I am sorry to say but I will never ever use this service again. Customers beware of them you will lose your money and they are very unprofessional.
Delivered 6 days after promised delivery date. Now offering a gift basket in exchange but recipients will not be at home to recieve so basket will sit in -21 deg. temps and freeze. Very very poor customer service and will not use Bloomex again but will certainly post these pictures on all my Social Media sites.
An absolute bust! Their service is absolutely awful, the quality and size of their flowers is underwhelming to say the least, and their prices are obscene… We ordered flowers for our grandmother’s funeral and paid over $150 for a supersize bouquet, and what we got was the saddest arrangement. When we called to complaint, their feedback was that they did not care whether we thought it was too small and sad, as it met their regulation. I am attaching the pictures of what they think it is worth $150… The regular bouquet has 9 roses and 5 calla lilies, and the supersize version we bought had 13 roses and 6 of the saddest and smallest calla lilies we’ve ever seen. Run! Support local businesses that actually care about the client, and NEVER use this place… NEVER
Very simple process to order for same day delivery. I got emails with updates every step of the way, from order confirmation through to delivery. I’m happy with this service. Would recommend.
Bloomex is the best way to send flowers to a friend or loved one!! I ordered the snap dragons the first time and my friend said they arrived beautifully arranged in a box, and they were fresh as if she picked them from her garden herself. Lasted a good long time. Today, I sent her another bouquet of flowers, and the whole process is SO easy! I highly recommend this company for floral delivery!!
I hade a wonder-full experience with this company, we ordered a sympathy flower for our manager and she really enjoyed it . very good service and support. I will recommend 100%
We order this as a tenant token every year end and it never disappoints. Our third time ordering here this year! They offer great discounts and they have very competitive prices too!
I have ordered from Bloomex a few times over the years and usually get pretty service and am happy. This time however, it was just a painful experience. From difficulty ordering to the delivery of my order - it was very frustrating. I specifically order the supersize as I wanted to have a beautiful arrangement and what was delivered was pretty pitiful. After contacting their customer service, they just advised it was within their "variation limits". Well I am very curious as to what the regular arrangement would have looked like then. Just very sad overall.
Ordered a gift basket for my grandfather for his birthday. Ordering online was simple - only confusing part is that you can only enter a message for your recipient after you’ve paid. Other than that, I was informed of where they were in the process up until delivery. Hoping it was received as pictured online!
I had two very bad experiences with bloomex, the first one -- was delivered a week late. I wrote to them and they said they would give me $15 off my next order but i never received an email code to claim it then i needed to send flowers to another family who lost a loved one, i couldn't use the credit, tried to call and request call back, never got a call back, ordered anyway -- kept getting emails that it was "in transit" finally contacted to see why not delivered and why no credit - was passed along for 10 minutes, then was told was delivered and my email address was the code for credit! Never was explained to me. Will never use again.
I have used this company many times, and they are amazing. I always order from the US and send to my parents in Canada. Delivery is always on time, correct and Beautifully put together!
Flowers were left on the door step in December so they were frozen solid when I got home. Delivery date was for the 24th as I’m home that day, but Bloomex had them delivered on the 23rd instead. I’ve never gotten flowers that were alive from this company. Please don’t waste your money and end up utterly disappointed at Christmas time like I am.
Super happy I found Bloomex, as sending flowers or plants/baskets is now just a simple few clicks away! The last bunch I sent were VERY well-loved by the recipient, so hoping for same experience today :)
I ordered flowers for Valentine's Day, and they were delivered 48 hours late. When they arrived the flowers were very wilted from the days in transit. I contacted Bloomex for a partial refund and they would only waive the $4.99 holiday delivery charge. I will not be using their services again.
I ordered flowers for my daughter’s first day at her first job in Vancouver. Because of me living in Turkey, I couldn’t be with her physically at her first day but she could feel me by her side with flowers sent by me. On time delivery was emotionally important for me. That’s why I paid more for the same day delivery. I got shocked when I got e mail from bloomex telling that they couldn’t deliver because the office was closed but I was sure that the office was open. Then I had to have my daughter call them to bring the flowers to her. It wasn’t even 1 pm when they told her the delivery was over for today and they could only deliver tomorrow. But she wasn’t working the other day, so she changed the delivery adress to home address. When she got the flowers the other day they were not as fresh as the first day of course and the baloon was deflated. Whole process was a huge disappointment for me. Since she was involved in the process, no surprise or no good vibes left. I’m really upset for this experience with bloomex.
Anyone I have sent flowers to have all said how beautiful they are! And, they last a long time. I order from Bloomex frequently to send flowers to family and friends in Ontario.
When no other site looked reliable, Bloomex offered the perfect gift basket options. Their great range of products and assured quality made for a nice gifting experience. Will definitely order again.
I ordered a bouquet of multi-coloured tulips for Easter for my daughter. They were delivered on time and were beautiful. She was very happy with them. I appreciated the efficient website and ordering online. I have ordered before and been happy with Bloomex and the service they provide with flowers. Thank you, Amanda
Second year to order from Bloomex, and I am overall pleased with their prices, variety and on-time delivery, specially in the holiday season busy times. Keep up the great work!
I ordered the golden days basket - supersized If there was an option to put no stars I would Basket ordered was missing flowers ( red ruby roses) which could have been substituted with another colour of roses, but were totally left out of the arrangement along with the solidasters... instead the basket was filled with extra cheap greenery.... I will never order from this site again.... I should have just gone with Teleflora.ca photo on the left is what I got, photo on the right was what was advertised. I tried calling them numerous times only to have my call dropped. I sent them a complaint via their website and all I got was their I’m sorry standard company response. And to please email them at Wecare Bloomex.ca, which I have already done. I am not impressed with the integrity of their response offering me their basic corporate 20$ gift coupon, which I would get anyways just by writing this review. As you can see below... I’ve gotten another standard automated response....
I love Bloomex!!!! Easy to order and easy to make an account and easy to pay. Quick and fast reliable.. everyone is happy ! It doesn't get any easier!!!! Lots to chose from and beautiful colors. I will keep going back to order flowers for my family!
Hello there, I received the flowers but you guys didnt bring fresh flowers some of them are drywall and droopy. I’m really not satisfied with them given this is not my first time ordering from you guys company. I will definitely like to be refunded or resent. This is not what I paid for dry and droopy flowers. Thank you
DO NOT ORDER FROM THEM!! Although the ordering was easy, the rest was terrible. I paid extra to have the flowers delivered between 9-12. The flowers arrived 5 hours later - the location was closed by then and they had to call for a different delivery address. The balloon was supposed to be a heart (Love/Romance). Not a gold circle. And finally, the bouquet is far smaller than it appears in the photos. Terribly disappointing.
Lovely flowers and great on-time delivery! I ordered a daisy bouquet and got 10 roses but it was beautiful regardless. My recipient loved them! It's a great gift during the pandemic! Highly recommended!
Their service is truly impressive! Flower quality is great and the delivery is fast and efficient. I will order flowers from them from now on! Thank you!
Do not and I repeat do not use this company at any costs, Very bad experience with them. I`m attaching photos of what I ordered and what they sent. Slight difference I think you will agree. Plus they do not deliver to certain place but will take your money before they tell you that. Well its safe to say trading standards are being contacted about this .
Bloomex was great to work with. They delivered my wife's anniversary bouquet right on the day and everything looked gorgeous! Everything was kept pristine because of the lovely and adequately protective box they were delivered in. Will definitely not hesitate to rely on Bloomex again!
Very fair price and great customer service. I was also updated throughout the process and it was nice knowing when the flowers were delivered. However, I found that there was quite a discrepancy between the picture and what was actually delivered. I get that bouquets vary but the actual one didn't seem put together with much effort and that was a bit disappointing. Would recommend but do know that you’re getting what you’re paying for.
Ordered 2 pieces 2 weeks prior to delivery. Neither arrived. One was shipped a week before delivery and sitting at a Purolator facility, the other never shipped. Customer service is terrible, no offer of a refund only credit. I would never utilise their services again so a credit is of no use. An investigation on this business has been launched. BUYER BEWARE!!
I had never ordered flowers before but It was very easy to order from the website and the live chat was able to address my questions and concerns. The flowers were beautiful and arrived on time (around 5pm on a Saturday)! I ordered the Sweet Blossoms II package and upgraded to deluxe. I’m glad the package came with a vase and card! They also had a coupon available for an extra discount. They arrived just in time for my friend’s birthday and they made her day. Thank you!
I hesitated to give Bloomex even one star as my first order wasn’t filled correctly but at least it was delivered. My second order which went to the same town as the first order was never delivered as they kept telling me it was a postal box. The order was received with a street added and the same postal code as the first order as it is a rural community with one PC for the entire town. As this was a gift not getting delivered I had to go out and purchase another gift somewhere else. After many phone calls trying to straighten this out I asked for a refund to which they replied they give refunds after an hour after payment so I am out so X-ray dollars plus I had to buy another gift. When I asked to speak to a stupor manager they said they are not available during peak time. So unless you are ordering for someone in a large Center I would not order from this company. And read the fine print because if you order something that is temperature sensitive they will replace with what ever they wish….in my case with my first order they replaced a Christmas arrangement with an assortment of chocolate for my friend who just got of hospital with diabetic shock. So no I don’t recommend at all! Giselle Manitoba
Ordered snapdragons and they substituted. Why have them on the website if you cannot supply them? Also, did a Live Chat with a very rude operator, who just stopped communicating with me. Very abrupt.
This was the first i used Bloomex. there was a bit of problems with the delivery; however, the problem was promptly addressed. The recipient was very happy with the order.
September 17/21 around 3 pm. Customer service was excellent. I especially want to thank Zack who was very professional and helpful to deal with. I’m very grateful for his patience, as I’m a senior. He made the whole experience of ordering sympathy flowers, pleasant for me. I thank him for his kind assistance. On checking my order, everything was accurate and all was as we agreed. Very efficient and satisfactory doing business with Bloomex. Sincerely, Marni.
WOULD NOT RECOMMEND BLOOMEX My Mom's flowers arrived 2 days late and in pieces. Bloomex would do nothing since I let them know passed their 3 day notice. Will not buy from Bloomex again!
I was very disappointed in the service from Bloomex. Before ordering I had inquired if they delivered to my friends address, with a response being yes. Placing my order the day before scheduled delivery. On the delivery day Bloomex texted me in the afternoon saying they could not deliver to that address. That being my friends special day Bloomex is saying they can not deliver to said address after confirming in the beginning they could. This special day comes once a year counting on Bloomex to deliver a flower arrangement to which Bloomex failed drastically. My day was saved at the very last minute I called another florist with 2 hours before closing this Flower company saved the day. Making the desired arrangement and delivery. My friend was ecstacy to have received such a lovely flower arrangement. I will never use Bloomex again for the very poor service I received. This is very poor outfit to mention not very personable either. Most dissatisfied customers. P.McDonald
Hard no. I recommend shopping elsewhere. Ordered flowers on behalf of my company to send to a coworker who had just lost a loved one. They didn't contact the co-worker before delivery and ended up delivering to the wrong address. Spoke with customer service and that just got my blood boiling more. Zero care for where the flowers go, once they have your money you're on your own. I've been using Callia ever since and have never had a bad experience.
Great way to send flowers to Canada from the UK. I have used Bloomex to send flowers to Red Deer, Alberta & Vancouver. Feedback has always been positive, both for timely delivery & quality of the arrangements. Will use again.
Absolutely appalled by the quality of the flowers and the lack of customer service in dealing with the problem! I ordered flowers from Bloomex for the first time for this past Mother's Day. Since I was unable to see my mum because of Covid-19, I wanted to send her an extra special bouquet of flowers. I ordered the Enchanted Cottage bouquet and paid extra to enhance it. With shipping and taxes, this cost me $67.18. The photo and description of the bouquet that Bloomex posted were really lovely and exactly what I wanted for my mum, so I was willing to spend this. Unfortunately, it wasn't even close to what she received! The bouquet was supposed to have white roses, white tea roses, purple stock, and purple wax flowers. There was no stock or wax flowers, the stock had been replaced with half-dead snap dragons, and the petals were already falling off of the roses when my mum received the bouquet. I tried calling the company several times, and just got a voicemail saying that they were busy each time and to leave my name and contact number. Nobody bothered to call me back after I had left three separate messages. I also tried the online customer service. The first day that I tried, no one answered. On the second day, I finally got through to a customer service representative who told me to email the company, explaining the issue and to attach photos of the bouquet. I did this but did not hear from the company for five days. I then emailed again. The only response that I received was a message telling me how to take care of flowers. I emailed again and received an email telling me to read their customer policy, which I had already done. I emailed them AGAIN and heard nothing back. This morning, two weeks after the first bouquet was received, my mother received a replacement bouquet. This one was in even worse condition than the first one! When the box that the flowers were delivered in was opened, the petals from the roses just fell right off. Once again, there was no stock or wax flowers included, just a single stem of fern. I have emailed the company once again, this time telling them that I want my money back. What was supposed to be a beautiful gift to lift my mum's spirits on Mother's Day has turned into a huge disappointment and frustration! DO NOT ORDER FLOWERS FROM THIS COMPANY! The first photo that I've included is the bouquet advertised on the website, the second is of the first bouquet received, and the following pictures are of the bouquet received today.
Delivered order # 3406349 on time, but the photo for me was disappointing. Basic package stated 10 sunflowers, so I paid extra to have the ( beyond the deluxe) to the supersize amount of flowers. Looks like fillers were added instead. There were only 7 sunflowers in what was received. Seems unreasonable to pay $80.00 for this bouquet and a birthday card! Not sure why it is Edmonton flowers because this was done in Ottawa!
These are arrived at the destined address, received with great surprise & promptly. Thank you to the Bloomes staff, their expertise & presentation is perfect! Also thanks to the delivery guys ???????????? …
Ordered from NZ for my parents in Canada and got same day delivery. Ordered pretty pink flowers as a way to reveal the gender of our baby so the flowers were a nice touch.
I wanted to send my friend some flowers as she was going through a hard time and I wanted them delivered quickly. I ordered them in the evening and they arrived in the afternoon the next day for her! They were beautiful and came with a really modern vase! Super happy with it
The arrangement was not as nice as I expected it to be. Also, don't fall for the $5.00 refund for a review. Still waiting for that, but I won't hold my breath. "Major review sites like Google and Yelp have strict guidelines in place that explicitly prohibit business owners from offering incentives for reviews." Edit to add: Finally got the refund. Customer service not much help.
Customer service was very hard to get a hold of whether through phone or live chat. What I received was a lesser version of what the depicted picture was on their site. I paid for express shipping same day and didnt even receive it till the following day at 6 AM? Who delivers flowers at 6 AM. I would not recommend.
I ordered a sympathy bouquet online on July 10 at 1 am. When I checked whether it had been delivered, much later the same day, I brought up the order in my email and noticed it had been scheduled for delivery 2 WEEKS later, on July 24. As it was no longer during business hours, I attempted to contact Bloomex via live chat. The customer service agent replied to me twice during a 15 minute online conversation, which consisted mostly of me asking "are you still there?" and ghosted me. I then emailed and phoned the company and had the same experience on the phone. I was told they would charge me $25 for cancellation and that a manager would email me on Monday. They refused to refund my money, saying that cancellations had to be done within the first hour of ordering, which is ridiculous, especially since they had scheduled the delivery, which was basic 1+ day, for 2 WEEKS after the date ordered. I have since been offered store credit, which I am not interested in, after watching the Marketplace episode on this business, which revealed shoddy product, deceptive business practices and terrible customer service. They are not accredited with Better Business Bureau, which is clearly a red flag. An absolutely abysmal experience. Not giving up until I get my refund.
I was very impressed with the ease of ordering flowers and the vast selection of beautiful flowers and gifts. The process was easy. The recipient of the flowers and gift was excited, delighted and it contributed to making HER special day that much more. Thank you! I would highly recommend Bloomex and will definitely use their services again to brighten someone's day!
Not a single star for this company. So disappointed ????. My daughter turned 30 and lives 500 km away from me. I wanted to surprise her with a nice flower bouquet on her birthday and Bloomex he’s robbed me from that element of surprise. I ordered the flower by phone, making sure she will receive flowers the same day, and I even received a confirmation in my email confirms the delivery for the same day. Late that day I expected my daughter to call me to say she got them, and after not hearing from her I called her and she said she didn’t receive anything. So today I called them back to see what has happened and I the answer I got from them was this “your order was made too late for same day delivery, we emailed you this morning and you did not respond to us” also when I asked for money refund as I did not want to send the flowers because that beats the whole purpose of surprise that I wanted to make, he told me oh ma’m I am sorry but we cannot refund you. The order has already been made and sent to the florist. This is beyond the Lowe’s customer service I have experienced. I attached a photo where my order was confirmed. NEVER, NEVER ORDER WITH THEM. Scam company!
Bravo! Very happy with the customer service starting from my phone conversation with one of the representatives who was very helpful to the email updates with the tracking process and order confirmations to the timely delivery.
I will never use this service again. I wanted to send my daughter flowers for her birthday. They were to be delivered on November 26th a day before her birthday. November 30th and they are just being packaged today. I have been given the run around for 3 days. Bloomex should have refunded me.
Received at 4pm, very late in the day and not at all like the picture on the website. not worth the extra cost for a super size bouquet. just wondering what it would look like if i didn't order super size. not at all the same as described on the website. (Gorgeous roses in shades of dark orange, coral and orange combine perfectly with light yellow carnations, yellow button spray chrysanthemums and fresh greens.) the left picture is what we received. sorry but not highly recommending. the only good thing about Bloomex is the ordering on the website. i think if i went to the grocery store, made my own bouquet and delivered in a uber would of been cheaper and faster.
Ordered from Bloomex for our Anniversary and they delivered exactly what i ordered. thank you bloomex!
I always order from Bloomex for all personal and corporate occasions. They have a lot a beautiful flower arrangement options for various occasions at nominal prices. Their delivery is always timely and they send a notification at every stage of the order. Highly recommend!
Sent flowers for my sister's birthday and it showed up on time but the didn't look anything like what I expected. Some dead flowers, some falling off.. I chose medium size bouquet, it didn't look the size I expected. The choice of flowers could've been better. I was embarrassed when I received pictures of the bouquet.
A few weeks ago - I received my first flower delivery from a relative - I was so touched by the flowers and the delivery - I live in an apartment and was very glad they didn't leave it at security. So I decided to try them out for a friend. …
So unfortunate for Canada's Official Florist! I ordered "50 Blooms of Alstroemeria & Card" (See last image), instead got some damaged, not fresh looking flowers without a Card. When I sent them the images instead of solving the matter, they claimed the images are of one single damaged flower from one angle. (You judge for yourself) Mind you, most of the flowers are damaged so they look similar. I recorded a video of the whole bouget; I would have uploaded it here if I had the option on google review. This is just terrible. :(
I have had an extremely poor experience with this flower delivery service. I ordered flowers for a family member who had a father pass from COVID on Monday. I paid extra for the same day delivery and they arrived 5 days later completely mangled. I was trying to get a reply from the company via their email/1-800 number and was getting no response. When I finally did get a response the team was completely uncoordinated. I paid $81 for these flowers and am now trying to get a refund and they will not process a refund for me or even a refund for the same day delivery charge. I would never use this company again.
This is the email I sent to Bloomex. They responded with a generic sorry for your inconvenience email reply. They said that because the plant was perishable there was nothing they could do. My complaint was not that the plant was perishable but that it was damaged by somebody as in smashed before it was ever delivered. This is terrible customer service. My mother-in-law just called me that the poinsettia I sent her was crushed when she received it and it died within days. She is 91 and didn’t realize she should have told me right away. I am very upset. I spent a lot of money to send her this plant and it was smashed before she ever got it. I will never order plants from you again. I don’t have pictures that I can send you of the plant because she lives 7 hours away from me and she has no camera. I deserve a refund of my money. This is terrible service. I have sent her a poinsettia every year at Christmas for years and this is the first time she received a damaged plant.
My friends lost their elderly mother this week, so I sent a bouquet in sympathy. The flowers were very pretty, I am told, though I don't have a photo to share. The delivery was later than promised due to high volume, but they kept me apprised of the changes along the way. I would use this service again. Ann
This is for Calgary location. Pros: ordered in the morning for the same day delivery. Arrived timely within …
I ordered from Bloomex for the first time and I am really satisfied with their service. Ordering from Europe, Ione always isn't sure if everything will go smoothly, it did and the service was very professional and I can definitely recommend this flower delivery service!
I am sorry to say I am very disappointed with the service we receive from Bloomex. We ordered to gift to be delivered to my mother one was a traditional gift basket otherwise to be alive planter basket. Unfortunately due to BlueMAX policy the temperature was below zero so they could not deliver the live planter basket. Instead they ordered another traditional gift basket only smaller which for us was a very poor choice for them as we had already ordered the larger basket. Not happy with the stair of service at all when it came to this decision. Their other choice could’ve been the small Christmas tree not a repeat gift basket. Or they should have contacted us to ask our opinion about it or offered a refund which they did not.
The product selection was fine however the "Coupon Code" for an additional 20% off was NOT ADDED. Even with CHAT, there was no place to enter the code. Very dissapointed. First time using this florist. order #3464520
I ordered a Christmas gift basket to be delivered to a friend at her business. She got it first thing in the morning and she was very happy and excited with it. I truly recommend it. Beautiful basket, amazing customer service!
Ordered "Pretty in Pink" specifically for the color of the flowers. It was for a university grad who loves lighter pink! Although the bouquet looked nice, we were disappointed that the substitutions made made the bouquet look unrecognizable to the one pictured on the website. Also paid additional for vase and it was not the nice tall slender one pictured. Had we ordered a multicolored bouquet we would have been satisfied and given 5 stars.
I ordered some flowers from Mexico for my sister in Calgary for her birthday. Loved the flowers, I totally recommend bloomex, I will buy again for the next occasion.
Smooth delivery! The picture varied from the photo but it still looked beautiful.
Update - second time ordering. First purchase was great, second one not so much. Maybe it was because this purchase was so close to Valentine’s Day and they had a lot of other orders, I’m not sure. I ordered the deluxe upgrade with extra flowers, the deluxe gift box add on, and chocolates. Delivery driver was not wearing a mask, was peeking in the recipients window, and was caught on camera complaining under his breath. Flowers did not look as nice as the online photo. I have no way of knowing if they added more stems than they would have without the upgraded purchase or not. They came in a regular box with no tissue paper, not the deluxe gift packaging I paid for. There were no chocolates included with the order, even though I paid for them as well. Funny enough, if the chocolates had been included, I wouldn’t have even asked the recipient about the delivery or packaging. After delivery I contacted Bloomex via chat immediately and was instructed to send my concerns and photos in an email, which I did. I did not receive a reply until the next day, no apology, they just offered me store credit for the amount of the missing chocolates. I replied that was unacceptable, I really wanted the chocolates to still be delivered, but if they couldn’t do that I wanted a refund not store credit. The following day I received notification of a refund in the amount of the missing chocolates (no email message saying they were sorry or that my business was important to them or anything of the sort, and no credit for missing deluxe packaging or delivery.) I’m frustrated, because of COVID I can’t be there in person. I wanted to do something extra nice for my parents for their anniversary and what I sent instead was a bit of an embarrassment. I think next time I need to send flowers I will look for a different company. Original review - December 2020 I ordered flowers from Bloomex as an anniversary gift, and the recipient was so delighted and surprised to receive them. The roses arrived fresh and right on schedule. I recommend upgrading to the deluxe packaging if it is a gift, it includes a nice box and tissue paper along with a full size card. The friday delivery specials really can't be beat. Will definitely be using again.
I love buying from you flowers you have always beautiful and stunngi arrangements. I am highly recommend you to all my friends. You're the best
Bloomex is a fantastic online gifting company to deal with. They have great prices, options and variety, and amazing customer service response. I was dense at the time of ordering and placed my order that was meant to go to Alberta under and Ontario address. They fixed my error with no extra charge, even after they had to attempt a failed delivery. The person received the basket the next day. I am ordering from them again, and likely will in the future.
Looked at a few florist to deliver flowers to my mum for her birthday. Seemed best value for money and the free chocolates were a bonus.
Bloomex has a lot of deals on bouquets if you’re looking for an budget-friendly gift. The bouquet I ordered was beautiful and fresh, and even bigger than I imagined. My mom, who was the recipient, wasn’t home the first time they called to announce the delivery, but they said it was no problem and they would come back later. She loved the bouquet and was very pleased with the friendly service.
I have used this service on more than one occasion and the recipients have been delighted! I have also been on the receiving end of beautiful flowers from Bloomex that thoughtful friends and family have sent me.. the bouquets have made the occasions extra special!
Ordering was easy with an email notice informing me of its arrival. However, the pictures of the items do not match the description. My suggestion is the Bloomex take pictures of the items when they are delivered for further verification and for the purchaser to actually see the product they paid for.
This is the second time I have ordered flowers to be sent to my daughter in Canada from myself in the UK. My first order were a large bouquet of calla lilies which lasted a very long time (hence the reason I am using this florist once again) and i ordered a vase to arrive with them. I know she will not be disappointed in the antirrhinums supersize bouquet just ordered.
Friendly service great choice and she will absolutely love them, and a nice touch to throw in free chocolates, what more could you want. Definitely will be using again.
I love Bloomex to celebrate all my long distance friends & family! I always ask whomever received the order to send me pics of what they received and the delivered product is always pretty close to the picture. Only once, a large Mylar balloon was forgotten. Besides that, it's packaged well, made with love and delivered on time.
Delivery was on desired day and a nice basket arrived. Only ordered the night before and it was delivered less than 18 hours later. Impressive.
I ordered 6 roses and 3 balloons on 15/7/15 and I am really happy with the customer service provided to me. The delivery was sent on time and was presented well. A marked improvement over the mediocre customer service to my previous order to Ottawa. Good Job on this one. Kudos...!!!
I love this service, they are very efficient. The baskets are always beautiful with lots of variety. They are beautifully packaged and always bring a smile to my friends and family's faces.
I used this company to send my girlfriend some flower and she absolutely loved them so happy with the service they did what i asked for you want flowers delivered that same day then here is where you want to order from - very reliable company!!!
Order # 3327410 was received and loved by the recipients for their 50th anniversary. They are so beautiful.
I'm very disappointed. Looking at the bloomex website the flowers I thought I was ordering were beautiful and huge. However, what arrived looked nothing like the picture. It was very small, wrong colors, and not even the correct type of flowers. I called as I thought they sent me someone else's order. But they said nope, that was the correct order. I was very upset. I was also disappointed with the delivery. I put express delivery and paid more for the morning (9am-12pm) delivery but they didn't arrive until 7pm. I would not recommend ordering from them. Order number: 3357666
DO NOT WASTE YOUR MONEY!!! BUYER BEWARE!!! I've been subjected to a modern day highway robbery! I placed my order on phone and ordered a deluxe Gerber setting. I specifically discussed that I only want Gerber and a fair size setting so was told that by upgrading to deluxe it will be a decent setting. Order was placed 4 days in advance ON PHONE. Only to see a badly set bunch of colored roses (which are greatly disliked by the birthday person) with wilted greens delivered. When complained and had my called escalated by Magnus to someone in the management department, a rude person named Justin told me I'm hard of understanding and should've read their online policy!!!! I PLACED MY ORDER ON PHONE!!! Then he offers 25 cad on their website for a 90 dollar screw-up! When I refused on the basis of bad experience and mentioned I won't do business with them, He sent me an email saying there is no resolution and THAT'S IT!!!! There are many other florist delivering Canada wide. NEVER AGAIN
Definitely will never buy from again! False advertising, and poor customer service. They don’t read what ya type, even when ya try to tell them. Will see if I get any resolution. Not what they show there gonna send!
I always send a lovely Christmas flower arrangement via Bloomex to family in Montreal which are very much well-received and this year is no different. D. White London U.K. Order no. 3475607
The flowers I ordered for a birthday were delivered on time and were very fresh. The delivery driver was extremely friendly and made a timely delivery, even calling the recipient before making the delivery. I strongly recommend this service for same day delivery in the Montreal area.
I spent over 100 dollars on flowers for my mothers 60th birthday. They were over 1 week late and were delivered dead and frozen... Again i ordered flowers and they dod not arrive and i still cannnot get a refund.
Shady.... they offer a promotion but you have to call the call center. When the purchase was done I asked if I received the discount but the operator told me that I had to mention it prior to the order being placed. I said then cancel it and he told me he can't and that there was nothing he could do anymore. SHOP LOCALLY DONT SUPPORT A COMPANY WITH TERRIBLE CUSTOMER SERVICE.
Company doesn't care about their customers. Delivery was attempted in the 5 minutes that my wife left the house to pick up my daughter. $15 for them to re-deliver it, but they won't tell you a date, just ASAP. So now I have to religiously watch my email for an update or be a prisoner at home to make sure I don't miss the next delivery. At this point if I miss the delivery it isn't worth it anymore and will be out $70 from their terrible service. Do yourself a favor and call a local florist. They will probably appreciate the business a lot more than these crooks.
I seriously don’t understand why people order flowers through this company. My bouquet doesn’t look like a professional florist put it together, I feel like a 5 year old could do a better job :( I didn’t order it, my friend from overseas sent me a thank you note and sent me a bouquet from Bloomex, honestly I feel sad that she spent money ordering from Bloomex, such a waste. What can I say the bouquet looks awful…most of all green mums are all brown which means they were old or frozen, the delivery guy just dropped the flowers on the doorstep without waiting for us to open the door and it’s -30C outside right now. Anyways I know for myself that I’d rather order though a local small florist than through this company that doesn’t even try to make it look presentable.
Flowers arrived on time, even better than described, and presented beautifully. I received timely email updates on the order status so I knew what was going on. My recipient was dazzled! I'll definitely be using this service in the future.
Delivery was fine but product was very lacking. It was for a teenager so I carefully picked a selection of chocolates with some cookies. Made sure not the one with coffee and wafers etc. She did not get anything close to what I ordered and got coffee and wafers biscuits. For $100.⁰⁰ I expected better. Wish I could post a picture
I had a couple of issues ordering online but the live chat person Magnus on my first order and Amanda on my second were very helpful in getting my orders through. Both are being delivered on different days so I am waiting to see what my friends say. Excellent service.
didn't provide same day delivery as promised (and didn't refund me for delivery when stated they would). wrong message on the card. didn't call before leaving the flowers at front door so they died in the cold. Ignored my complaints when I called, no refund given. 0/5 will NEVER order from here again.
This is a follow up review. A week ago, I had a delivery and it was something I've never experienced before in a not so good way BUT Bloomex read my review and made it up to us. I received a beautiful bouquet to correct the issue. Atleast customer support is on top of their game and try to correct any problem. Thank you for the service.
I have used Bloomex quite a few times now over the years for many different occasions. Recipients have always stated that they thoroughly enjoyed the delivered items. Sometimes Bloomex can be a little pricey - this is why I usually buy when I receive one of their promotional emails stating that they are having some sort of sale or discount offering. Very user friendly website that is easy to navigate and has a whole whack of options to choose from for many different events or occasions. I think there was one order way back when I had to contact their customer support for something or other. From what I can recall they were quick to respond to my questions and I believe for that specific instance they even reimbursed the shipping fees for my troubles. Whenever I am in the need to send a gift to someone (does not have to always be flowers as they have many other items that can be sent for many reasons) - this is one of my go to options. Their Bloomex bucks program to me isn't really a huge incentive as the reward amount is quite minimal to not be overly impactful to drive me to purchase more from this specific vendor. If they offered some sort of referral bonus - that might help build them up a bit more. Overall - They are doing a great job and worthy of a good review and some repeat business as required.
I recently used Bloomex for the first time to send a Poinsettia to friends. They were overjoyed to receive this as I was when they sent me a photo of the plant received. It was exactly like Bloomex promised and delivered. Just place another order with Bloomex for a Christmas arrangement for family group and expect it will also be 5 star.
I got these as a birthday gift and they were delivered same day. I accidentally put down the wrong address and the driver were kind enough to drive to the right place after already driving to the other. The flowers are beautiful!
We have been using Bloomex since 2018, specially during Christmas time their Baskets are always a hit. Presentation on their basket is really good and their delivery is fast.
I cant say how the flowers are, as I live in France and my Mum hasn't spoken to me in Five years. Ordering flowers for her, from your site, was my last attempt to get her to stop this behaviour towards me and my son. xx Ordering was quick easy and the delivery was next day x thank you.
My flower order arrived on time and the blooms were all alive and vibrant! The only reason I took a star off is because I meticulously searched the site for orange flowers for my fiance and what arrived was all purples. I wish I had known the colours could vary.
Fantastic experience. I've bought a Sweet Memories Gift Basket and a card for my friend's birthday in Ottawa-ON. There is an option on the checkout to write a message that they printed on the card. Which is great especially during covid times. Delivery was on the appointed day, and the products on the basket are perfect. Loved it! Will buy it again.
Thank you for putting together such a beautiful sympathy flower arrangement for my friend. She loved and the appreciated the arrangement so much. It was just as it appeared online and delivered today, as requested. Great job! (Order No. 3069250)
The variety of flowers is amazing & the fact that same day delivery is so easy. I thoroughly enjoyed placing my order with them! 100% customer satisfaction.
Yesterday afternoon we ordered a "designer bouquet" for our daughter who is recovering from Covid. She lives in Toronto. The bouquet was on sale and so was quite reasonable and we paid for it to be delivered today. We heard from her at 1pm that she had received them and she was over the top happy with the arrangement. We saw it on Facetime and it is indeed lovely and exceedingly fresh and we are thrilled with the quality and service. It smells wonderful too. Every aspect of this transaction exceeded our expectations. I have used other services from time to time, but from now on it will be Bloomex. Order #3530634
The services from the Bloomex are a value for money. I have been using its services since 2017. They are bang on every time. It was on time and the bouquet delivered was great. I received information as and when the gift was delivered. I really like the loyalty program.
THE WORST !! My grandmother (94 years old) is having assisted suicide today as she is terminally Ill. We ordered a beautiful flower arrangement for her to have before she passes today. We are in Winnipeg and she is in Ontario. We ordered on October 30 with delivery promised for November 1. The arrangement was not delivered until today (November 2) and got a call from the care home that the flowers arrived broken as well as the vase broken and glass everywhere. I called Bloomex who were the most horrible, unsympathetic people I have ever dealt with in all my life. The manager Justin, was speaking over me and hung up on me. They will not do anything but send a new arrangement which is no longer needed as my grandmother passes today. Bloomex has lost my business which may not be much but I will be spreading the word of their lack of compassion and terrible customer service. Do not waste your money with this company, they don’t care about their customers.
*Bloomex Toronto* I'm disappointed in this order, sadly. When you spend close to $60 on a bouquet/shipping, you expect more. The flowers look healthy - but they don't look like the picture. You can see the bouquet is missing the purple smaller flowers that really bring it together. Also none of the lilies have bloomed, so there isn't the initial wow factor I was hoping for.
DO NOT BUY ANYTHING FROM THIS WEBSITE, IF YOU DID REFUND IMMEDIATELY! This company is a complete scam, I bought half dozen of Sweetheart Roses from this website. They mailed the wrong flowers and the flowers were not fresh at all. I paid 63.13$ included taxes in total and this is what I received. There was no card which was included in the package, and the delivery made it late when it was supposed to arrive before 5 it arrived at 6. Also be aware of the good reviews, those might be fake, as they are paying for good reviews and doing potential comment control.
A beautiful basket of chocolate treats and biscuits and teas all wrapped and sealed with a big bow was delivered on time to a special cousin. Thank you so much!
The website is so easy to navigate. Lots of selection for all occasions. Nice to know you can count on quality when ordering for delivery outside your own city.
Order No. 3339758 The order arrived early in the day which was great as we had errands to run. The flowers were gorgeous! My only complaint would be that the bouquet was smaller than I thought they would be but it is hard to tell by a picture. My wife was very pleased!
I ordered a Flower with Bloomex, I also added another 25$ for Supper size order. When I got the order, it was total disappointment. The flowers were not opened, the Vase was empty, I was scared to look at it. Their suppose to put 11 Lilies on it, but none of them was opened. I contacted them to know what has happened, unfortunately, instead of taking care of me, they said in your next purchase we will give you 20$ discount. I thought they are joking, you should take care of your mistake now, not offer me a 20$ discount on my next order, My total order was 150$ they are offering me 20$ discount ON MY NEXT ORDER, have I lost my mind to order with you again. They ruined my brother's Wedding joy for me. RUN FROM THEM. Just compare yourself with the following picture, if you are not trusting my words.
Had a great experience purchasing a gift for a young person that had just had an operation. Order process was easy, item was delivered on date promised and was as advertised. The young person was very excited and happy to have received it. Thanks!
No delivery info, paid for the delivery, and get me a run around that puralator made a mistake on thr delivery address. Save yourself thr time and stress and order locally. Could have paid the extra 20 for local small biz and get actual flowers. This was for a friend who lost her brother.
I'm living in the Netherlands and I bought flowers for my best friend in Canada. I've ordered the flowers on monday and asked if the flowers could be delivered at a pickup point for the next day.
I bought a monthly subscription for my wife for our wedding anniversary, and it's been thoroughly awesome. A nice variety of arrangements, always arrive on time and look great.
Really easy online process. Took me less than a few minutes! I've receive bloomex flowers a few times now. But never sent them. Excited to send my first boquet.
I placed an order for flowers for my friend's birthday. I very much liked the arrangement I chose, and specified in the order that I wanted to be contacted before any changes to the arrangement was made. The arrangement she received did not look at all what I ordered, and I was not contacted.
Live chat is responsive to my queries. The website is easy to use and I was able to place my order without hassle. Also the delivery was on schedule and the package was in perfect condition when delivered
Always pleased with the service: fast, efficient, and flowers ordered appear to be very close to catalogue photos (friends send a pic when they've received them). Would recommend Bloomex!
Some great deals and prices available to send to your loved ones. Extremely easy and user friendly process of selection and payment. Frequent updates about the order also received through email. Just one issue that I could not fill the complete phone number of recipient and delivery got delayed by one day. Highly satisfied.
The flowers were nice, but I was a bit disappointed that the florist didn't put them in the vase that I purchased for the flowers. The recipient of the flowers doesn't have the knack that a florist would for arranging the flowers.
Not impressed and will not order from Bloomex again. I ordered a plant basket for my Aunt, who loves plants, but she got a gift basket and it arrived a day late. To be fair, they did have a disclaimer that substitutions might be made but in my mind that meant substituting tropical plants with more hardy ones. I also hoped that the flowers would be delivered from a somewhat local florist in my Aunt's area but I was wrong and they came from a big city that is 2 hours away from the town my Aunt lives in. Not a good experience at all.
Third time I've used the service and been satisfied each time. The flowers are delivered on time and the flowers that arrive match what you see online. Another plus is how easy Bloomex makes it to talk to someone if you need to.
My experience was terrible i ordered a DesignerSympathyCollection iv $150.00 i purchased on 50% off plus a card $107.33 later this is what i got .A few daisies ,a couple of roses and a hydrangea . In a glass vase not the urn type vase we were expecting .These were sent to Tilsonburg Ont . I'm disabled and live in Oshawa ont . I phoned the company ..no one called me back .I spoke to someone on the computer that never got back to me .This was a heartbreaking experience . I was not offered anything (credit ,apology etc.)
I order from Bloomex every year for my mom's birthday. She lives a province away from us I know she always loves the surprise on her doorstep :) So thankful for services like this that allow me to order on short notice! Thank you!!
Full experience was very simple & fast! Even happier there was an option to add on a card & bear with our order! Will definitely come back for future needs :)
DO NOT ORDER FROM HERE IT IS A SCAM COMPANY!! Likely only reason why they get customers is because they are advertised as "Canada's #1 flower company" which is farthest from the truth. Because of their franchise based company they lack on customer service and quality control. I would so leave a zero star rating if it was an option. Not only did they send out to the WRONG flowers than from what I ordered, they were also damaged and in poor condition (on the verge of dying). They also delivered at the WRONG time than what was requested. That is annoying considering I payed extra form evening drop off after 6pm (they decided to delivery at 10am). So when they called me claiming no one was home for receiving I was so upset, OBVIOUSLY NO ONE WAS HOME THAT IS WHY SAID AFTER 6PM. The whole experience tainted my Valentines experience with my girlfriend. They replied to my emails with generic responses. Felt like I was talking to a robot and I suspect I'm not too far off from the truth. And also instead of refunds they offer in store credit and at most $20 worth. PLEASE support your local businesses as you are far better off believe me. Do not risk it. And please see attached photos for proof of my experience. Shame on you Bloomex. In my photos I show what I order and what I actually got. I ordered red roses and white daiseys and got poor pink flowers instead. False advertising at its best. And they also print your message on a coupon and STAPLE it onto the card, how embarrassing. At least print the message on the card itself.
i ordered a supersize and received a very small deluxe basket. I had got a good recommend for your company but was very disappointed in what I received. The basket contained 7 small boxes that could have been bought at the dollar store. I do not have camera capability otherwise I would have given you a picture of three very small baskets that did not meet my expectations.
Sending flowers from overseas is made easy! I'm sending from Australia and the web site is very navigable, great prices and I'm hoping the flowers will be as good as they look!!
Order # 3340621. Timely delivery and fresh flowers. Only if packaging could be better. Overall satisfied.
Excellent service, quick and easy delivery and free chocolates! Beautiful flowers to thank my Auntie and Uncle for taking care of my mother when she was sick.
I placed an order for a condolences bouquet on Saturday December 18 and paid for same day delivery - the website accepted the delivery postal code as acceptable for same day delivery. The package wasn’t delivered, so on Sunday I called and spoke with one of the staff - they told me that the package was out for delivery and would be there by the end of the day. It never got delivered. (I was later told that deliveries don’t happen on Sunday, when the girl on the phone originally told me it would be) On Monday the recipient of the package would not be home to accept the delivery so I phoned in to have the address changed to where someone could accept it. I was told “we don’t usually do this - but because it’s Christmas…”. This delayed the package another 24 hours. On Tuesday when the package was actually out for delivery it was sent to the wrong address! I spent over an hour on the phone with the staff there - and was hung up on - trying to find out there whereabouts of the delivery and how this had happened. I was told someone would contact me in 1-2 days to resolve the issue - that would mean 5-6 days since the order was placed. I was promised contact from management and a new bouquet shipped within a week - which was never followed up on or fulfilled. Fortunately with the cooperation of Purolator in contact with the recipient, the package was delivered, 4 days late - The centre piece of the bouquet competely wilted, smashed and discoloured, the basked snapped and broken. I am so displeased with my experience with bloomex - my intention of comforting a mourning family member turned into a 4 day ordeal where the recipient actually had to take time out of her day to call Purolator to organize the successful delivery of damaged goods. This was exactly the oppsite of my intention - to comfort her after her loss with a symbol of peace and respect. Do not give this company your money, their general practices and customer service is abysmal.
Easy as 1,2,3. Only florist i could get a delivery in less then 24 hrs at the busiest time of the yr. I have used this service before as well. The arrangements where beautiful. Thank you ???? ????.
Very bad service. Spoil my wife birthday. Gave correct address and deliver to wrong place. They stick we deliver correct address and inquiry about that. After place order if wrong place delivery than you will not get refund. Only get store credit which spoil your day… useless management only interact with email. No person has responsibility.
I received a beautiful Christmas bouquet from my friend Janet and it made me feel SO good I paid it forward and ordered for my mom and my friend Lorna - LOVE Bloomex!
The bouquet of snapdragons that I ordered for Mother's Day was a disappointment. When I sent an email advising of this, I was told that the flowers were buds and would bloom. Unfortunately, they never did. The response from Bloomex was immediate and a code for a 10% discount on my next order was issued, which I appreciate.
Faced a lot of issues to get my friend her birthday bouquet. Arrived 3 days later for different reasons and the bouquet was such a shame... Thank you SO MUCH Bloomex for the new bouquet you’ve sent to her, what a difference! WE are both, my friend and I really happy and she love her bouquet!
The order was for 2 gift boxes...one for $59.99 and the other for $64.99. The shown sale prices ere $109.99 and $64.99 for a supposed total of approx.$175. The combined boxed were mostly candy with 11 items of sweets. There were 4 small tins of fish and 2 cheeses both Brie and 3 pkgs. crackers plus 1 bottle of red wine. Very disappointing for a supposed value of $175. I have used your business before and everything has been wonderful What happened?
My mother ordered two bouquets for my father’s memorial. She paid an extra ($10 per vase) for clear GLASS vases and the flowers arrived in cheap silver plastic vases. She also paid extra for supersize but judging from the bouquet it was not supersized and I guess she should have requested blooming flowers. What the receipt shows and states is different from what was delivered. Very disappointed with what was received as there were few blooming flowers and were not in the vases that were paid for in the order. Three days later the flowers have still not bloomed. Response from Bloomex is that received what ordered. To me, hard to understand how cheap plastic vases are equivalent to glass. As well, should have informed prior to delivery that roses and lilies would not be in bloom. What was received was a very green bouquet, with majority of flowers not blooming, in a cheap plastic vase. Would not recommend ordering from this company.
Have ordered through Bloomex multiple times for delivery in multiple provinces. The bouquets have all exceeded expectations and their prices can't be beat! I have recommended their website to anyone who is looking to send flowers. So glad I found their services!
Very Happy with the service on the phone when placing the order and the delivery and of course the flowers! The person I sent them to was very happy too. Thank you Bloomex!!
My first time ordering from Bloomex. Order arrived on time, however the flowers were incorrect. I ordered the Heavenly Lilies bouquet for my wife on our anniversary, but instead received 5 white roses. After a few emails with the customer care team they agreed to resend the order of lilies. They arrived a couple days later and although they are in bloom, they don’t look like they’re going to blossom very well. Not sure if I will order from them again in the future. Order No. 3378134 **Update: a week later and the flowers have not bloomed very well, despite fresh water and food. Very disappointing for the price. **
I'm looking from hearing what my mum has to say. Its her 80th and Its not pissible to meet up over the next few weeks cos of corona and lockdown quarantine. Im in Austria and wanted to remind my mother that I love and care about her.
Needed some urgent flowers delivered to my wife and they were the only one able to do it despite the valentine rush with in a couple of hours. They will be my first choice going forward for delivering flowers in Canada
Amazing service and amazing flowers. They looked amazing and my girlfriend loved them! Highly recommend! :)
Bloomex ensures the recipients gets only high quality of flowers and goodies. we've been their customer for years and they never failed us even once.
Although I had read some negative reviews about Bloomex, I decided to give it a try. The flowers were beautiful, pretty much as described in the order form. They were well wrapped and the vase (which I purchased separately) was in the box. I’m taking off 1 star for the choice of Mylar balloon. The balloon looks like it’s more appropriate for a young child rather than the 60 year old recipient of this arrangement (who’s not much into sports). All in all, my experience with your company has been good.
Update: Bloomex reached out and sent a gift basket of equal value as an apology. It appears Bloomex as a company isn’t awful, but the Leduc branch has zero customer service. I’ll increase my initial one star to a three star for their quick response and generosity to amend the situation. If I could give less than one star I would. Worst customer service ever. DO NOT BUY FROM THEM. My boyfriend sent $100 worth of flowers to my family's house which can be tricky to find but instead of calling me to confirm or clarify the address, they gave up and handed it over to Canada Post. We tried tracking down the flowers and eventually they were dropped off at a post office. Took almost a week to finally get the flowers and they're MOULDY. Bloomex won't give my boyfriend a refund or send new ones. The best they could do is give him "$5 off his next order" because of some 'policy'.
First time ordering flowers online from Bloomex. I am very impressed with delivery time and ease of tracking! My mother-in-law loved her flowers!! I’ll definitely order floral delivery from Bloomex again.
I ordered the Birthday Designer Combo II package for my sister's milestone birthday online from Vancouver for delivery in Edmonton. It was very easy to order online. It arrived on time and the flowers were of very good quality, fresh and …
Ordering was super simple, the prices are great, and since I’ve received flowers from Bloomex myself, I can say that the arrive well packaged and beautifully arranged. I’ll definitely order again.
I NEVER EVER recommend to anyone, just scam, in Canada website i bought and when i confirm money they charge me American dollars , NEVER EVER trust them , I email them make complain and just silly reply ," Please note that order was placed outside of Canada or with an international credit card for delivery to Canada they will be charged in USD" but in website all Canada money. AND finally i order beautiful flower i received this. DON'T TRUST THEM, THEY ARE SCAM. supposed to charge me $56 and charge me $79 DO NOT TRUST them
I ordered flowers and there was a glitch and they were delivered later than expected. I was informed that this was happening and given an upgrade for my trouble and the flowers are stunning.
I'm a new customer to Bloomex and I'm very happy with the experience. From the quality of flowers sent to the customer service I received afterwards, I intend to remain a loyal customer.
This was absolutely unacceptable. This is what I got and the second picture is what it was suppose to be. Bloomex will not compensate me for this failure. DO NOT BUY from these people.
Only delivered part of my order and did not deliver what i ordered, they delivered a cheaper not in season succulent and did not deliver chocolates. They didnt seem too bothered. Offered me a $20store credit!!! Refused refund. ...very very poor service. Just want to take your money. B D
The only reason I am rating Bloomex one star is that I am unable to rate them zero stars, or even 1/2 a star. My experience with Bloomex was not a pleasant one. I recently purchased a basket for my mothers birthday and had multiple issues with my order. When I placed my order (approx. one week prior to the birthday) I indicated the date that I would wish to have my package arrive. After paying for and placing my order with bloomex, I received an email stating that my package would be delivered 48 hours later than what I had requested. When I called bloomex to discuss this issue, their Customer Service Representative (CSR) told me that there was a pricing issue with a partner company that caused this issue, and that I would still be forced to pay the $15 shipping fee. I was told that even though I had selected a Monday delivery date, that this was simply not possible as they do not deliver on Mondays (even though this was an option at the time of purchase). If I had known that this was not possible, I would have simply gone to another floral company that WAS possible of fulfilling my order properly. Instead, Bloomex CSR told me that this was my problem and refused to take responsibility for the error. After I got in touch with a supervisor to voice my displeasure, all that I requested was that I be refunded the shipping fee for the basket, as I was still very willing to pay for the basket itself. I was then told that my package would be 'upgraded' and that "As much as we’d love to help with that we will not be able to issue a refund a delivery fee for the order". All in all, the basket that my mother received was sub-par and extremely overpriced given the contents and my experience. So here I am, filling out a review of Bloomex for a $5 refund (as indicated in my confirmation emails). TLDR: Paid full price for a gift basket, was told that due to a pricing issue with a partner company that the package would be delivered 48 hrs late, Bloomex refused to provide any sort of refund for shipping although they 'upgraded' the gift basket sent. Don't waste your money, and instead call a local flourist that won't charge you an arm and a leg, while they screw around and refuse to be accountable for their brutal customer service.
Recently ordered Bloomex's Sweet Blossom Collection for my grandmother and she loved it. They were delivered on time and in perfect condition. The flowers were fresh and continued to blossom for many more days. Bloomex made her day - Thank you!
I have ordered flowers through them several times now and the people I send them to, are always pleased with them. I feel like it is a good company and will continue to use them for ordering flowers.
They had a wide selection of flowers. I ordered late at night and the person called me next day to confirm the details and verify some information. She was very professional and sweet. I’ve ordered from here before and would definitely ordered again. My mother also orders from here as well!
My experience was a horror show. I order a birthday gift of large bouquet, cake and wine. The first email was a refund for no balloons. Okay, no problem. The evening of the delivery, late, I received an email. My birthday gift was no delivered due to issues how ahould the proceed...resend please. After 5 days the dead bouquet was delivered. The sixth day a bouquet with maybe ten flowers and the cake. No wine. A complete and utter embarrassment. Offered a credit. Seriously. Be very careful.
Ordered 2 bouquets and sent them to 2 differend friends. Seamless delivery, with email updates and they turned out beautiful! Very happy with the online process and results!
Absolute WORST experience ever... flowers showed up a day late AND were all dead! The chocolate was mush, melted, and they just ignored me on chat 3 times ... basically left me on chat and stopped talking to me... STAY AWAY!!!!!
My friend received the funeral arrangement I had sent to her via your website. It looks NOTHING at all like the photograph. The arrangement is horrible looking to say the least, I want to speak to someone who can actually help in this matter. This is from the HALIFAX location. First photo what I ordered, the second photo is of what was actually delivered.
ordered "Starlight Serenade", shows a lavender vase and flower arrangement for $45. more expensive than the other advertised "bouquets". I read part of flowers description and was exactly what I wanted... I did not read description to the end..my mistake. I assumed for the price vase included. the second picture is what arrived...at best a $30 arrangement lots of greenery...nothing similar to advertised. When contacted Customer service was told no vase and "upon review arrangement made in accordance to policy and variations in computer monitors and the flowers seemed quite lovely and fresh". The expectation is flowers are to be lovely and fresh I did not know that is a option. I will not be shopping online thru Bloomex again.
They’re always my first choice for flowers and gift baskets! Always exceeding client expectations! Highly recommended! ????
So disappointed in Bloomex. I ordered 24 roses for my mom for delivery on Mother's Day. After I placed the order and paid the increased fee to have the flowers sent on the actual day (Sunday), I received an email saying there would be a delay of up to 2 days due to COVID-19. I figure, that's fine and understandable I guess, they'll send them out the same day and they will still be fresh. I then tracked the order the day after I placed the order and saw the flowers were on a truck and out for delivery on Friday. Better earlier than later I thought. So I checked the tracking site every day and it was updated each day to say the same thing, on a truck for delivery. The flowers were finally delivered on Tuesday, dead and droopy and unable to be revived. My mom trimmed the stems put them in a vase anyway, hoping she could get them to come back to life but the heads just started to fall off. I sent a photo of the flowers to the customer care email (as I couldn't reach anyone by phone or chat) and since then have tried desperately to get a new bouquet sent out but I keep getting chat bots that tell me they are waiting for more supplies to fulfill the resend order. I've emailed asking to just please send any pretty comparable bouquet but I get automatic responses saying the same thing, waiting for supplies. It has been 16 days since the flowers were supposed to get delivered, 14 since the actual delivery and my mom is still waiting for Bloomex to send out a replacement. This is not acceptable and I wouldn't recommend Bloomex based on the customer service experience. ---Edit: About 4 weeks after the original Mother's Day disaster, a new bouquet arrived. Too little too late in my opinion, Covid or not.
I placed an order, stated it was a business, and paid extra to have it delivered that day. While watching and waiting on the status of the delivery, I noticed that the office I was delivering to was going to close in 45 minutes, but the status hadn't changed. I called Bloomex, spoke with customer service and then I was told that apparently the driver had made an attempted delivery but that the place was closed. I called the office where I was trying to deliver to and they said nobody had come in at all and that there were no closures, not even for a moment. I am not really sure what the justification is for the driver, but I just find it rather disappointing. This is the third time that I have tried to give Bloomex a chance, and the third time I have been left disappointed. Previously they were quality issues like paying for the largest bouquet size and getting a teeny tiny bouquet, or wilted flowers. But this time, the service and just laziness. This business will be one of a last resort.
Another wonderful year of Christmas Gifts packaged and delivered by Bloomex. The site is easy to navigate and delivery has never once been late in the 5+ years I've been using the service. Would love to see more diversity in the gift baskets offered, but the floral arrangements are gorgeous!
This is this second order i placed with bloomex for a gift basket to be delivered for a birthday gift this week. The basket was delivered on time and looks beautiful. Very happy with both of my orders I placed this week. Very happy with the service and will use this service again.
What we ordered was not what was sent. And then Bloomex said I only had 24hrs to contact them so I was too late. Normally the person sending the flowers don't get to see the flowers at all we depend that Bloomex is sending the correct product that we ordered. I got lucky and got to see what Bloomex sent and its nothing like what we ordered. Bloomex definitely pushed this customer away!
I have just placed my order with Bloomex for the most beautiful bouquet "Enchanted Cottage"! I am very excited for this to be delivered to my friend for her birthday as white roses are her favourite. Cant comment on the display as it is yet to be delivered in January, but Bloomex has been very helpful in clearing up my concerns regarding my order.
Very disappointed!! I ordered 50 blooms of Alstroemeria as a birthday gift to my loved one. In the website, the bouquet picture is very colorful with red, yellow, orange, pink, peach and white colour. But the bouquet arrived ONLY with red and white blooms. It’s NOT EVEN CLOSE to the picture in website! I even paid $5 extra for deluxe. I will not order from bloomex again. Order number 3313053
The website is easy to navigate. Placing an order is easy with few simple steps. I placed an order at 9:39am and it was delivered at 2:11pm - same day delivery is great! The flowers are nice - see attached photo. The message in the card is printed (not hand written).
Order was easy and arrived on time. My friend was delighted and said the arrangement was beautiful.
Part two: see store response below they only wrote that to look good. - just spoke to them and was told a) they don't see my emails and then once they found them was told that they do not do refunds that they can only give me store credit. NOTE: IT STATES ONLINE TO POST A REVIEW AND THEY WILL REFUND YOU 5$. So they can do that but can't stand behind their product. I asked to speak to a manager and was told no one was available. They said because the flowers were delivered that I cannot be given a refund. They also send me an email saying I called in stating that they were not delivered which I never did. BUYER BEWARE Never have I had a worse experience. I have been trying to speak with someone in customer service for 3 days. I spent 70$ on a bouquet that was delivered in the wrong colors, charged me for super-sized and it was smaller than the regular bouquet size, so I paid extra for absolutely nothing. Flowers were wilted and dying and were low end weed replicas. The 3 roses in the bouquet were supposed to be white however they were browning and already fell apart the morning after receiving them. I spent all day on the 31st trying to rectify this. I left two voicemails and two emails and even attempted live chat with the bot, that did not respond. Funnily enough I had no problem reaching someone in sales to take my money however they couldn't transfer me and said they would have a manager reach out to me today which never happened which is why I am now writing this review. I was hoping to speak to someone to find a resolution but no luck. Do not order flowers from here, especially if they are for a special occasion, I wouldn't wish the experience I've had with this company on my worst enemy. 1 star is too high. This was their designer birthday bouquet (original price is $80) - Safeway will put it together better for you with the same flowers for $20.00.
Bloomex is the best! I have used them on many occasions and they have always been fantastic and dependable! I would recommend them to anyone who wants to send gift and flowers to family and friends.
NEVER give these people one red cent of your hard earned money. Flowers for funeral never showed up. When I called the delivery guy directly he said the funeral home was closed when he got there so he left the flowers outside on the corner by the funeral home! Customer service tells me “our records indicate the flowers were delivery to the flower room” which is an outright LIE. Still trying to charge my visa
I’m honestly really happy with the flowers, I gotten them delivered to my BF’s house and he’s loved them every time. They’ve done a great job for me so far.
It didn’t look anything like the wish bouquet which I ordered bright flowers of purple, yellow, white or pink!
Ordered for my daughters birthday as she is away from home and wanted to surprise her, she sent me a picture and they look nothing like what I ordered , they were supposed to be pink which is her favourite colour and most were purple and yellow. I also got a dollar store glass mug not a mason jar vase I paid extra for a deluxe and there were 6 flowers total and a couple green leaves some had brown on the edges called customer care and they said they didn't have some of the flowers so just chose what they wanted or had. Just very disappointed as I paid a lot for something I didn't order I just thought would get what I ordered which as what I ordered was beautiful just like my daughter. I will go somewhere else next time as just a lot of issues which included shipping and quality of product Order number 3400818
Bloomex always comes through for those special occasions, celebrations or times of condolences. Their website can get glitchy at times but with some work always comes through as reliable with my account neatly displayed. Great offers, selection, and options.
Order process was easy the prices were good compared to other similar services. The search function is very helpful and the different gifts were customizable without being overwhelming or breaking the bank. Would definitely use them again
The sale person was a real gentlemen. He gave me divers options to send a nice bouquet of flowers for a friend who just recovered from hospitalisation. The flowers included chocolates. The dellivery was done quickly. Estela Gregorios Order number 350037
I ordered some condolence flowers (Lilies) and they sent them budding, which looked very bad, it have been 13 days since they sent them and they have not bloomed yet, the truth is I felt very ashamed of having sent those flowers. I complained to this company, and they said that they always sent them budding, not fully bloomed flowers, so the recipient can enjoy them longer, which I totally disagree because of the presentation. They didn't bother on giving me a refund or sending new flowers. I was very disappointed. See the difference to what they offer and what they sent.
Love this company! The two people I sent flowers to said they were the most beautiful flowers they ever got! Gorgeous colors, huge bouquets, great customer service. Will never get flowers anywhere else!
Always a great experience ordering with Bloomex! Prompt delivery, replies to emails/calls right away and the flowers are always beautiful!
I ordered flowers late last night for this morning delivery for a 21st birthday celebration - the flower arrangement was perfect - very lovely and beautiful -- it made the birthday girl's day !! thank you for your prompt service and great quality and presentation - my order No was 3093920 - ordered in Toronto ON
Very helpful in changing my delivery day. Flowers arrived at a time I asked for. Looking better than the picture. Excellent service. Thank you.
Wonderful experience. Ordered a Half Dozen Sweetheart Rose Combo as a birthday gift and the recipient was very pleased; the roses were peachy and pink - very healthy and came with plant food and instructions to make them last for weeks, the teddy bear an adorable tiny little plushie, the card printed up in a nice script font and I assume the truffles are delicious too but not tried them yet! Additionally I placed the order about 2 hours before opening and it was out for dispatch within about an hour of them being ready for business, very impressive. No problems using a UK VISA credit card on a Canadian site either - pretty seamless. One very happy recipient and an equally happy customer. You pay for premium service, and that's exactly what you get. Well done Bloomex!
Really easy and simple to use, I used Bloomex whilst travelling in the USA to get flowers arranged and delivered in Canada with no hassle and delivered on time.
Sent my 81 year old mam some flowers as i havnt seen her since lockdown as im a nurse wanted to know i was thinking of her even though i talk to her every day Will definitely be sending her more from here as my mam said the flowers were amazing
I have used Bloomex Florist a numerous times to organise flowers and gifts for my Canada based Mum. I am Australian based so arranging gifts can sometimes be difficult, but not with these guys. The website is easy to navigate and the flowers are gorgeous.
I ordered the Sweet Blossoms Collection II Deluxe size and was very pleased with the arrangement. Although the flowers received were different from what was pictured, they were beautiful and fresh. The recipient loved them! The ordering process was extremely easy and very user-friendly. I will definitely be using Bloomex again in the future!
Recipient was very happy said stunning arrangement. Very easy to order on website. Had one query which was dealt with satisfactorily. Very happy
The site is easy to navigate. The prices are reasonable & the flowers are fresh. They communicate every step of the way which is great. I ordered a subscription for a gift & it's a lovely surprise.
Terrible service provider. I ordered flowers for my friend's birthday and she did not get her delivery. I received an email stating the delivery was made but it was not. I provided both my phone number and my friends, neither of us were called about any possible issues they had (But they lie in an email stating they have been delivered). The 1800 call center was so unbelievably unhelpful to resolve the issue and they refused to answer any questions over the phone. Once off the phone they would send replies to my email address only. They refused to give a refund as they say the proved a service to me? And they also stated the delivery man would not leave the flowers on the door step because it was windy? But yet the email I received stated they were delivered. Wouldn't want their garbage to fly away I guess. Just lie to your customers and tell them the delivery was made! I would not recommend using this site unless you want to get scammed! Update: they delivered the flowers 2 days later and they're seen pictured below. Wilted and crushed. If you want a reliable flower service use Callia Flowers instead.
Have to say wasn't very impressed. I ordered a pink vase for my daughter's arrangement and they sent a dark blue one. I assumed since I purchased the vase that they would arrange the flowers in the vase, they didn't. I asked my daughter to send me a pick and the first one she sent I thought they looked terrible. She sent me another one a little later and they looked somewhat better after she played around with them but when you pay $100+ for a service you shouldn't have to plump them up. Will I use them again...no. I have to say i used a different service called petals for less for the same daughter, same city and the arrangement was draw dropping, looked exactly like the picture. This arrangement did not look like the picture. I paid for the highest arrangement that you pay extra for and there was no comparison to petals for less and the prices were in the same ballpark. I was disappointed.
Quick and easy way to send flowers, gifts etc to Australia or Canada Very happy with the service and would certainly recommend Bloomex.
The flowers we ordered don't look anything like the little handful of flowers that they received. I also paid for a "full size card" but got this little piece of paper taped to the vase. I paid over $85.00 (!!!) for what amounts to a handful of grocery store check-out flowers worth $10.00, a dollar store vase and no card. This was from the Trenton Ontario Bloomex, my order #3324592 placed and received 04 August 2021. I'm absolutely disgusted with the what I got for my money.
I live in Alberta ,so I am so thankful that Bloomex Canada delivers all over Canada .I might add when doing a phone in order your employees are all very kind polite and professional.I have also compared and found your prices to be very reasonable also .My sister lives in Alvinston Ontario so it is not easy to go visit her when she is sick . So Bloomex to the rescue ???? ,and she send a picture of the beautiful fruit basket too.I am so happy with the results. Thank you Bloomex you have no idea how happy you have made both my sister and I. Guaranteed when ever I want to send someone a bouquet of flowers, or gift basket, I will definitely turn to you first . Sincerely Irene letkeman
Sadly, my wife and I are not at all please with either the flowers or the service we received. This is our 50th wedding anniversary and I wanted something special, what we receive I could have purchase at Costco. In addition I was assured that my order would be delivered between 9 -12 . They just arrived and it now 4:47 pm. Suffice to say your service did nothing to help us celebrate our momentous occasion. Two very dissatisfied seniors. If ever asked we will not recommend your business.
We’re regulars with Bloomex, they are a high quality, dependable flower service. Thanks for all you do!
Got a flower basket for my mom's birthday. It was beautiful and "large" even with just the regular option. It was delivered promptly on my selected day, no issue, even during lockdown. Very professional as always. Been using Bloomex for years and never let me down.
ATROCIOUS! DO NOT order flowers from this shop, unless you want to disappoint your loved ones. I ordered what I thought would be a beautiful bouquet for my wife's birthday, I opted in for a deluxe version ($10 on top) to have a bigger bouquet, and I added mini-balloons for $2.99. Also in instructions section I asked to deliver it in the morning, by 10am. What I received: - Got it at 3:00 pm from the courier (no notice from the shop about late delivery); - No mini-balloons, just a bouquet; - All flowers are either dull or dead, overall looks like *&%! - well, as it is shown in the photo attached; - Called support but nobody answered - still waiting for the call back. This is a real BAD service, to say the least - especially knowing how competitive the flower delivery business is in TO. My advise is to steer clear from Bloomex!
Given that this is a discount florist, more or less, I am satisfied with the service and the product. The flowers arrived on time, and they are lovely.
Very disappointing. I ordered two Christmas arrangements for two aunts aged 91 and 96 living in different cities than where I live. Both arrangements were delivered in cardboard boxes with little packing to protect the flowers and no marking on the box to indicate "fragile" contents, or "this side up." One of the boxes appears to have tumbled around in transport and some of the flowers had fallen out of the arrangement and were loose inside the box. In the other package, the flowers arrived frozen. When I contacted customer service, I received an email response saying consideration would be given to only complaints received within 24 hours of delivery. They also insisted that complaints include a photo of how the flowers arrived. My elderly aunts were reluctant to tell me how their flowers arrived, so I’m quite sure they weren’t making up a story. Given their ages, they do not use cameras or take cell phone photos. I will never use this online flower company again. Product and customer service were terrible.
This was a lovely place to order from! I really appreciated the same day delivery and I ordered at 12 noon on that day. The delivery was efficient as well I believe the recipient got them about 2 hours after I placed the order so that was wonderful. 4 stars only because the arrangement delivered did not match what I picked online. The arrangement that did arrive was beautiful though! Thanks!
This review is for Bloomex Ottawa. I ordered a beautiful bouquet of flowers and Bloomex changed the delivery date afterwards so they promised me an even nicer bouquet than I ordered. I was impressed. But in the end they delivered a really cheap looking flower bunch that was not even close to what I ordered and it look horrible. Their policy is that they can substitute with nicer flowers but this totally unacceptable.
Terrible substitution that I was not advised of in advance. Had I known the flowers I ordered couldn’t be provided I would have asked to cancel the order.. I need a refund now NOT the $10 in store credit I was offered.
easy ordering process and gave me a surprise discount for my first order...also a great deal for Friday deliveries if you want to surprise someone...holding back 1 star only because they haven't been delivered yet (set for future delivery)
I am very pleased with the service provided to me. With the current COVID-19 situation I had difficulty arranging a special evening for my spouses birthday. Bloomex provided me with everything I need for a memorable evening. Website was easy to use, packaging was elegant, taste was great and good price for value.
I'm a returning customer. I ordered a gift basket for my sister's birthday. It delivered before noon. Everything looks beautiful and nice. My sister love it. Thanks again Bloomex for the excellent service !!
Order beautiful flowers at bloomex.ca!! Their blossoms are magnificent - great flowers at a great prices!!! Fresh-cut, with gorgeous long stems!! I truly love all their flowers!!!
Been using Bloomex for several years now,,,,very pleased with the attention and the choice of beautiful flower arrangements send to my family..Thank you Bloomex for the great quality of care & customer servive
BIoomex is a great company. I've sent flowers and gift baskets in Canada, the US and the UK. I've never had any issues, the prices are reasonable and had reports that the flowers/gifts were quite nice.
We ordered a bouquet that showed several varieties of flowers but when delivered was only 2 roses and a bunch of carnations. We realize that the bouquet may be different than what is pictured, but it should at least use the same flowers rather than substituting most of them with the cheapest flower in the bin.
This is for the Toronto location: Order No. 3432455 I was so very pleased to have a Birthday 'box' ordered yesterday that will be delivered tomorrow, to a dear friend who is alone on her birthday. The agent was so kind and immediately sent me confirmation of the order and checked for the proper spelling of my name as well as the recipient's name. Since I have ordered from Bloomex Canada before, I am confident my friend will receive her gift on her special day! Thank you, Bloomex!
Well I ordered flowers for my very sick daughter on the 16th of Jan. and there still not delivered on 18th. not happy right now. Maybe hire more people to help out>
Ordered a bunch of flowers for my aunt to be delivered on her birthday. They arrived on the day in good time.She was very happy with them and the box of chocolates and from the picture she sent me they looked beautiful too.
Great service, thank you. Was a bit surprised as I supersized the Roses and Truffles order but it only had 5 roses… Delivered on time and in a box protecting the bouquet.
I would not recommend this company. I ordered a Lindt Chocolate basket and was very disappointed. All of the chocolates were the same - I could have bought this cheaper at WalMart
Beautiful arrangements and thoughtful add ons, easy simple ordering process and awesome follow up updating where your order is in the process ... Sending flowers from UK to Canada made simple thank you
I ordered flowers to my sister,never was sent there. Was sent in Ontario instead bc. not satisfied when they sent chocolate ????was about the money.,couldn't get a credit. Never again ???? .I would not recommend to buy from bloomex.
Firstly a great collections of blooms. A super easy, no-hassle experience. The customer care service was great and my order was received on time. My sister was totally surprised and extremely happy with the flowers. In short i think i found the right place for flower shopping :
Ordered the birthday flower arrangement and it was sent on time and was beautiful the person I sent it to was very very pleased and said she had never seen anything like it before
My husband tried to do something sweet and send me birthday flowers from my kids who are 4 and 6. I found them sat outside on my doorstep unaware of how long they were there since nobody knocked or rang the doorbell. He was charged $60 for 8 lilies with 2 stems of greenery and 1 of the 8 lilies was snapped! The most disgusting part of it all is the message that he asked to be put on the card from my kids was printed on the back of a coupon.. could you get any trashier? They also placed it coupon side up in the box I almost threw it in the garbage!
I have ordered from here multiple times and it has always been a success. I love that there is an ongoing status we can track too. The baskets are a great price and beautiful baskets!
Happy with the end product and speed of delivery. Made very easy ordering. Ordered a large basket which was delivered on time however the dates got mixed up. Maybe a misunderstanding. Requested not to add chocolates but they were added. Overall very impressive basket with fresh fruits. Appeared expensive and my son loved it. Very happy with all the products including the cheese. Service by Steve on line was a great experience. He assisted with the fulfilment of the basket. Highly recommend Bloomex and it’s products.
This has been a terrible company to deal with. Not only did I send an email as soon as I placed the order, to ask to change a spelling error on the card and was never contacted back, but it was delivered 3 days past the date selected. I ordered this on the 11th and it was delivered on the 15th. I sent two emails that were never followed up with and tried calling and had to leave a message, in which nobody ever returned! They say they’ll get back within 24 hours! And they blamed it on the courier, which makes no sense because they are the ones that delivered it, but they didn’t have the flowers sitting for days in their truck! For a company as large as they are, they have the worst customer service I have ever experienced, and by worst, I mean they don’t have any!!
Well where do I start? Because of Covid we could not come to Edmonton to celebrate my neices 4th birthday so I thought we would send her something special. Well they did not call when they attempted to deliver the first time which was in the evening and they had my sisters phone number. No note was left on the door to say sorry we missed you. We were all very disappointed so I called the next day and asked why they didn't call or leave a note. I was told they would try the next day but actually now it was too late in the day so now this is day 3 of the original order date. I said I didn't want to pay for 3 day old merchandise. I was assured that everything would be replaced and fresh. I also wanted the order to be delivered by 3pm on the second try as its for my 4 year old neice who obviously doesn't stay up late. Well they did deliver the order the delivery person did not call as they were instructed to do banged on the door and took off before my sister could even reach the front door. I can't tell you the utter rage and disappointed I felt when my family sent me a photo. See attached. I tried calling to no avail and had to leave 2 messages. I received an email that said I would not get a refund because the product was delivered. Or get this.... I could have a store credit. Like WHY the heck would I want to order ANYTHING from them again. I would NOT recommend this company.
Not exactly as pictured or described in the description. My arrangement did not have any berries or pine ones and certainly did not have the number of roses pictured even when I paid for the maximum upgrade. Delivery was fast though.
We were able to find a bouquet within our budget very easily. Bloomex also sent e-mail updates when the order was being processed, shipped, and when it was delivered, which gave us piece of mind that it was being processed in time. Very happy with our order!
Order# 3040006. I ordered Flowers for my Wife on Valentines. They were delived 5 days late and were frozen. Bloomex stated they would resend out fresh flowers to replace them. they arrived 1 day late and were 1/2 dead from the cold. all the pink roses were dropping their petals. Took pictures and sent them in. Reply came back that they were acceptable. Sorry I cannot agree and our company will be finding another source for our flowers and gift baskets. The Red were from the first batch the pink from the second batch.
Thank you so much for the beautiful arrangement. The flowers were exactly what was pictured. The arrangement is extraordinary. Delivered right on time. I could not be happier. Thank you once again. Please keep up the good work
Bloomex consistently delivers what they offer - lovely fresh flowers with prompt and friendly service. Website is easy to navigate. Also, they remind me to send flowers for special birthdays - superb!
Ordered these lovely flowers for a friend. Great prices and super fast delivery ! I will defiantly be ordering from Bloomex again!!
Items arrived late without any communication. Support was dishonest and unhelpful. One item was completely different (and much cheaper) than the one ordered. Support was unwilling to correct the mistake. I was scammed. Avoid this company like the plague.
I ordered flowers from here and my friend took half.a day off work to recieve her birthday gift then go find out that bloomex could not deliver. Then they had to reschedule and gave me a 5 dollar upgrade. Which was not even close to making it right. Then trying to speak with the customer service is a night mare.
Had a great experience with flower shop. Delivery was on Time and the flowers were fresh... I didn't have to worry about anything... My hubby loved the surprise .
My best friend delivered her baby at 10pm in another province and I got the news shortly after. I quickly ordered her flowers and balloons from her local Bloomex to be delivered as a surprise to the Postpartum unit at the hospital the next morning. I was nervous they might not make it to her due to Covid restrictions at the hospital, and not knowing when she would be transferred from the birthing unit to the post Partum unit. But I left a pretty detailed note and sure enough I woke up in the morning and I got the text from her that they had already been received. Quick and painless delivery!
At short notice (morning of delivery day) I found out that they needed to be delivered by noon. I called and asked if that would be possible. They were delivered by 11 am. Very pleased. Would highly recommend them.
I have used this service on a handful of occasions and have been extremely satisfied every time. The website is easy to navigate, customer service and delivery prompt, and the flowers always as advertised, sometimes better! I've only had positive feedback from the recipients. :)
My friend called to tell me how much she loved the flowers I sent her. They were delivered according to my instructions and on the day requested. Thankyou.
Excellent service flowers were beautiful highly recommended. Also received a free box of chocolates with the flowers, Thankyou so much Bloomex!!
Awesome! Have used Bloomex 4 times now, and have never been disappointed. flowers arrive on day specified, and are always beautiful. Would recommend them to anyone!!!
I'm a regular customer now! Best place to order flower bouquets! 10/10 customer service & no compromise on taste either! 100% recommended, do try here.
Everything was easy. Ordered online and chose my delivery date and location. I wish I was able to choose the balloons that were delivered though as they were nothing like the photo.
Bloomex has been amazing every time I have used it. Whsther for a special Birthday delivery or a warm teddy bear hug for a friend dealing with hard times In the hospital. Easy to use website and great customer service. Thank you for always sharing the love Bloomex. I refer you to all my friends and family.
I was happy with the two Christmas bouquets I ordered from Bloomex in Vancouver. I added the glittery curly twigs to the alstroemeria as it needed a bit of brightening up. No berries included with the alstroemeria bouquet which had been in the photo online but nice all the same. No holly or baby's breath with the carnations and roses as was depicted in the online photo - these additions would have made them perfect.
I always use Bloomex for any gift delivery I need. Selection is great, flowers are super fresh and beautiful, prices are extremely reasonable and shipping is quick, reliable and very cost effective. Very happy with Bloomex as always. Definitely recommend for anyone looking for gifts for any occasion, sympathy, new baby and more!
I sent my boyfriend surprise flowers from across the world and it worked perfectly! The customer service is super quick, friendly and helpful. (Rebecca helped me a lot!)
Was happy with the quality of the the flowers. They were for my grandma on mothers day they were delivered as promised. She was happy overall the service was easy, fast, and simple. I would recommend anytime, great quality for a good price. Plus there are always good deals going on. I heard about them through work and was really happy with their service.
Flowers delivered more then a week after they were supposed to be. Apparently upgrading the order is supposed to make up for that, doesn’t really do much when you buy something for an occasion. On the phone I was told they can’t change addresses, on the chat once I got past the bot gatekeeper they weren’t able to do anything either. I would never use bloomex again unless I really didn’t care when or if the order actually arrived.
Sent some flowers to a friend who was having a particularly hard and sad time. She was thrilled to receive them and said they were beautiful and healthy, with lots of buds still to open. For me, the price was fantastic, the service was excellent. I will be back! Those flowers lasted 2.5 weeks!! I have just sent a second bouquet through Bloomex. The flowers are always fresh and beautifully arranged and wrapped. There are quite a few affordable add-ons you can add to your order, and always an active discount code can be found for Bloomex. Bloomex is now my go-to for flower delivery.
Flowers seemed fresh and nicely organized BUT, the order that was delivered is NOT matching the one purchased! 1- The flowers were NOT blossoms, totally different, not even same color or type or quantity! 2- The vase was NOT sent although purchased; totally unprofessional! 3- The chocolate was NOT the same brand or kind! So you might be better purchasing what you physically see in-store, not online, if you delicately care about such things.
My very first order at Bloomex and I very much like the set up, I made the order for my partner as we are both self isolating and im missing my partner heaps the order was delivered few hours ago hope my partner will like the flowers also value for money. Thanking You very much
My mom loves receiving her flowers each month. They beautify her room in a nursing home. This is so important now that we are socially distant!
I would absolutely use this service again. Super impressed! On the online order form I made an error and I wasn't able to correct it myself. I called and and was told to complete the transaction and then call in for the correction. I did so and it was quick and easy. Then, I got multiple email messages detailing the process: order received, order picked up, order delivered.
This is the 1st time we ordered from Bloomex . We owned a flower shop here in BC for 20 years....I had ordered a fruit basket with a small plant in it for my sister in Edmonton today...She sent a picture. There was no note attached . She was texting around to see who had order ed it. And....there was no cellophane wrapped around it. She did say the young man who delivered it was very pleasant....When I called in the complaint..a young lady called my sister to say what was on the card...but it's not the same...Very disappointed!!
I just ordered beautiful flowers. Making the order was simple and pleasant. The most difficult part was choosing my order as all the options are so beautiful.Thank you
Buyer beware: Be advised possibly the worst experiences I've had in attempting to create a memorable gesture. Please save your self the hassle and stress and use From you flowers or just go to any convenient store to get what you need. They …
Amazing service! Delivers early/right on time unlike other unreliable Toronto florists who lost my mothers bouquet of roses for Valentines day! Great delivery, amazing arrangements and the website was so easy to use. Will continue to use for Mothers day, birthdays and all special occasions for the family/friends.
I was very disappointed with the service provided by Bloomex. I purchased same day delivery and the flowers were not delivered on the day promised. Furthermore, the flowers I purchased were not the ones delivered. They made a substitution and did not inform me of this change. The flowers that did arrive looked sad - not like a fresh bouquet at all. They looked like they'd already been sitting out for a week. I'm very disappointed in what I ordered vs what was received. When I brought it up with them, their response was "Upon having reviewed the pictures sent to us we were able to determine that the arrangement you received was in accordance with our policy. " I will not be using their services in the future
I am so impressed by Bloomex's customer service. When my first bouquet arrived, the sweetheart roses lived for only one day. I wrote to the company, and within days they provided a new bouquet that was a significant upgrade on the first bouquet. My parents were thrilled.
Had flowers delivered to my mom for her since I live in BC and she's in AB the flowers are absolutely beautiful! But I wish the driver had left them outside instead of with the neighbors thankfully they were delivered to the neighbors she trusts but if it was a different neighbor she probably wouldn't have received them! I just wish the driver asked before just giving to a neighbor to hold onto or had left them at the door as it wasn't super cold outside otherwise I'm happy with the service! Order #3531985
According to my mom the flowers were very fresh and looked nice. I did have an issue with the flowers not being delivered on the scheduled date (January 9) despite putting in the order on January 6. They were finally delivered on January 11.
I ordered 2 identical bouquets, got two different colors, I also paid extra for more flowers, the first picture is what I ordered and the second one is what I received. I wrote to them sharing my concerns, they told me I got what I ordered. …
Horrible experience. Not only did they not Deliver the flowers on the day it was scheduled for, they did not take the time to email, call, or text to let me know when it will finally get delivered. I had to call them on the day of and the next day to continue on pushing for a delivery status update. It was In transit for 36 hours. The operator tried several attempts to get a hold of the driver and was not successful. The flowers were finally delivered a day later however it was a small bouquet and I had paid for a premium. Let it be noted, I have zero emails or calls from Bloomex apologizing for the late delivery or the fact that they delivered the wrong bouquet. Worst experience ever. Totally sucks that i missed the window to surprise my friend with flowers on her 40th birthday. Don’t waste your time or money.
Ordered for same day delivery and everything was going great. I got the email it was out in transit then the next email I got said they tried to deliver but no one answered and that they called the phone and no reply. For the recipient I put my phone number and I never got a call. The recipient was also home at the time and has a video doorbell and the delivery driver didn't attempt to deliver the arrangement at all. Unfortunately I had to call them and arrange for a delivery for tomorrow. When I was on the phone with the lady I tried to explain to her how the delivery wasn't attempted and all she could tell me was that they have it confirmed that it was out for transit earlier. I then asked to file a complaint and she doesn't tell me how to, it was silent on the phone for about a minute. So i ended up asking if she can transfer me or if I just have to email She replied and told me she can't transfer me at the moment. I thought that was odd. The entire time she was very cold, rude and unwelcoming. I asked for a refund and she said since they've tried to "deliver" she can't. I am very regretful choosing this company. I've already tired fixing the issue over the phone so i don't need a reply telling me to contact the company to resolve the issue.
The flower delivery was on time and the flowers were also fresh. I've used Bloomex twice now and both times experience had been good. Recommended for fresh flowers delivery in and around Toronto.
The flowers were delivered on the date it was specified, however, the bouquet wasn't arranged in the vase that I paid for. Why pay florist prices when the customer has to put flowers in the vase themselves? That makes me so mad. Also, so disappointed that they used so much daisies, not enough roses or lilies as looked in the picture
First impression, GREAT SERVICE ! I was notified every step of the way to let me know the status of my order, right up to being delivered, even providing the name and phone number of the driver. I was expecting a vase in an open box containing the flowers but to my surprise, the flowers were wrapped in tissue and put in moistened green foam, the vase separate, along with food and a card - very impressed with that ! My reason for 4 stars and not 5 was because of the size of the arrangement. The picture is showing "deluxe", thought it may have been somewhat bigger but it still put a big smile on the recipients face.
I called this morning from California and ordered a beautiful bouquet for my baby sister. She was in tears and loved her arrangements. Customer Service Lady was wonderful and helpful. Thank you for a wonderful experience and I will definitely will use your business again!
Very professional delivery, my sister got her bunch of flowers, ordered online from the other half of the World, right on time for her birthday, while Bloomex was sending order status infos via e-mail all day long. The joy of my little sister worth every penny!
Delighted with the quality of the roses. The delivery was carried out in a professional manner with my being advised immediately it had been made. I would recommend this supplier.
Great Customer Service and easy access to order. Awesome pricing and the status of your order communication is provided to you at every step. The delivery was very efficient and the final product of the purchase was very impressive and just as expected in the order and well received here in Atlantic Canada . Great job
Don’t ever buy flowers from Bloomex! I ordered a bouquet, the Enchanted Cottage. Bouquet is supposed to contain white roses and spray roses, lavender stock and waxflower, all beautifully arranged.. The bouquet that was received had red roses, pink and coral carnations, yellow and rust coloured flowers. See the attached photos 1st photo is what was received, 2nd photo is what was ordered. The bouquet that was received had less flowers than what I ordered. I ordered the supersized version of the bouquet. They also delivered it a day before it was supposed to be ordered. I wrote an email explaining how upset I was with the bouquet that was received by my mother-in-law for her 86th Birthday. I explained that the bouquet was not at all close to what I ordered and I mentioned about the delivery date mix up. I received an email back apologizing for the delivery date mix up and offered a &15 credit. Not one word was mentioned about the bouquet itself. NEVER EVER USE BLOOMEX for flower delivery! You will be sadly disappointed!
My first order and it was so beautifully packaged, arrived on time and was a very fresh and abundant bouquet. My daughter loved it and has ordered a bouquet to a friend just this week. Will certainly recommend and use again. No disappointments with this company. Happy customer!
I placed an order on Friday eve. My friends mom was turning 102 yes old on Sat. I decided to check on my order on Saturday morning. Good thing. I had not put in the correct delivery date. Fixed that and a very nice gentleman named Ernesto ,who was very helpful, was going to try to get it there today, esp after hearing it was a big birthday ???? ( I later received an email from someone else explaining due to unforeseen circumstances the delivery would be delayed. I get it they tried). Guess what??? They arrived at 4 o’clock this afternoon.!!!!! THANKYOU. Nice work!
They are amazing! I was hesitant since having bad luck with previous online flower companies but Bloomex was perfect! They have such amazing selection, the delivery for Mother’s Day was perfect, flowers came promptly.
This is the second disappointing experience with Bloomex and their Sault Ste Marie, Ontario distributor. My daughter was very disappointed to receive a subpar, disjoiinted, and mixed up , half dead blooms with no artistic sense. Order # 3430824 I was simply embarrassed. As you can see the colours are disjointed and mismatched. The types of foliage were cheap and more filler than flowers.what blooms were in the bouquet looked half dead.. I will not make the mistake a third time . Disappointed and embarrassed are not words associated with receiving flowers usually which in fact spoiled my daughter birthday. Save yourself the money the embarrassment and use a better florist with better quality. Regards, Marlene Aquilina-Bock
I ordered an arrangement that was delivered on a timely matter (Dec23rd). Unfortunately, it had to be returned. I didn’t know about this until i called to find out if they had received it. I contacted Bloomex on Jan 8th and they said they would refund me but only after I left a review. No one telling me it was returned and being obligated to write a review does not seem right to me.
Bloomex my go to online Flower Shop! I have ordered a couple of times from them and very satisfied with their fresh flowers, nice designs and delivery service. Also you cant go wrong with their …
It's my second time to buy flowers online, and I can say that the service is excellent. My friend is happy when she received the flowers. And being the sender, Bloomex make sure that I am informed with the status of my order. It gives me security that I chose the reliable one.
Beautiful bouquet of flowers! I was very impressed that there was a delivery option for two days after I ordered. Very Impressed and will definitely order again for the next special occasion!
I ordered with bloomed and what they delivered had 1/4 of the greenery and flowers, so much so that the entire box was showing. There were no pine ones or cranberries or anything that was supposed to be in it. When I expressed my disappointment they responded with an email justifying instead of rectifying. This was the worst experience I have ever had with ordering flowers and will going elsewhere in the future.
Ordered a lovely bouquet for my mum as she’s in a care home which is on lockdown so haven’t seen her for 4 weeks the flowers really cheered her up they are beautiful Thank you so much ????
I was told by the individual who received the fruit basket, that they liked it very much.There was a lot of variety of fruit.The fruit was very fresh and delicious.
Recently I wanted to order some flowers and came across Bloomex as being a great option in the Canada. The ordering process was seamless. Also the suggestions once you've chosen the flowers you like are really great. I would recommend everyone to use their online service.
Sadly, once again the arrangement that I ordered - a spring planter basket - was not available. I didn't see the email about this == it was 24 hours after the order was placed -- until it was too late to do anything about it. For $80 I ended up with a bunch of yellow flowers, pretty enough, but nothing at all as I'd requested. They could have at least substituted another kind of planter basket. Also, the "Chat" function was a waste of time. I had to change the delivery date, and ultimately had success with a helpful person on a telephone call.
The flowers were healthy but they were completely different flowers than the ones pictured on their site. There may have been the right number of stems but the bouquet I received was not shaped or as full as the one on the site. They “investigated” and decided their work was sufficient. Also, I received a note saying they’d left for delivery before noon, but didn’t receive them until after six o’clock. Had they helped, I would have reordered. Unfortunately, they weren’t willing to do anything for customer satisfaction.
Have dealt with Bloomex already twice this year. Beautiful flowers and great gift boxes.
Quick, easy and great value :) I wanted Alstromerias for my Aunts birthday and that’s what she’s getting along with other flowers and some lindt choc as a free bonus :D Thanks Bloomex ❤️
Easy to order, delivered on time. My friend was delighted with the high quality of the actual flowers.
This service was terrible. I thought the website looked like a scam site and was hesitant to order. My order was delayed by a day. I called to cancel because I would no longer be at the delivery address. Customer service convinced me to not cancel and just deliver to my other address instead. The order never arrived. I called again to cancel everything and just get my refund. I was informed that they cannot do refunds. This was extremely disappointing since I did not receive a product. Customer service said they would send an upgraded bouquet to my new address which I confirmed with them over the phone twice via separate calls, and via email, and on the online order form.....they delivered the upgraded bouquet to the initial address instead. Terrible experience from start to finish. Customer service was unable to rectify the problems or follow through with their suggested solutions.
The girl who help me with my order was very good. The delivery was horrendous, they didn't knock at the door, they didn't phone the recipients , the little envelope with food was missing. They left the flowers at the door for more than 6 hours. Some of the white flowers were already brown. Disappointed !!!!!
After dealing with a company that delayed the delivery date twice then tried to get an additional $35 from me to deliver I canceled the order and found this site! The florist was in Minden which I loved the idea of supporting local and they had my order delivered the very next day for a very reasonable price!! Moving forward, this is the only place I will order flowers from!! Thank you!
I had an unfortunate experience with a "substitution" from Bloomex after placing an order online for my MIL's birthday. You can see what was ordered (hydrangeas in a mason jar that actually works with the scale of the arrangement) vs. what was delivered (assorted roses in the same mason jar). No mention of a substitution was brought to my attention prior to delivery. The response from customer service - a discount on a future order - was less than satisfactory. I'll be ensuring I work directly with a local florist in the city where the arrangement is to be delivered going forwards, because important details like this poor choice of flower substitution seem to get overlooked when you're working with a middleman like Bloomex.
I was debating between this florist and another company. Decided to give Bloomex a chance. I placed an order and enter a promo code for 20% off I saw my total and it was correct. However as a placed my payment and checked out I received an email with my receipt and the 20% discount was not applied. Called customer service and they said they will get back to me. Hours later I receive a email that they can’t apply the promo discount. And because it’s more then an hour from placing my order I can’t cancel now.I have to say I’m disappointed they should have just cancelled my order when I first called in and told me to reorder or just simply apply the coupon to keep a new customer happy.
I bought a beautiful lavender coloured bouquet for my friend who recently got engaged. Delivery was prompt, and professional. The bouquet was arranged beautifully and my friend absolutely loved it! Thank you Bloomex! I definitively recommend!! :)
Terrible experience. I am never one to write reviews but this is not acceptable. I ordered 3 separate deliveries for Mother’s Day 2020 the flowers the recipients received were nothing as the photo or description in the site. Yes I do understand that sometimes flowers have to be substituted and the arrangements may not be exactly as shown but to be 100% different and have none of the flowers you order is not right, for one you choose these arrangement because of the flowers they are supposed to contain having one different flower is ok sure and colours. And the worst part is the flowers I ordered for one of the recipients was dead less then 24 hours later ( I have photos to prove this) and when I contacted bloomex all I got offered was 20 store credit no apology, how can you as a company be ok with sending out flowers that die the less then 24 hours after delivery? It’s unacceptable and I will never order from this company again. Below are photos of what I ordered, what I received and one day after they were received
The picture on the left is what is advertised on their website. The picture on the right is what was delivered as a gift. Very embarrassing. Poor quality and not at all what was advertised. 6 deficiencies and the flowers look like they peaked days ago. I complained but was told what was delivered is acceptable. I will not order from Bloomex anymore. Order 3451409
I sent flowers to my sister in law for her birthday and she loved them.... they delivered the flowers next day, great arrangement and very fresh.
Worst experience ever. Spent $50.00 on a bouquet of flowers for a friends birthday and got a disgusting $10.00 grocery store bouquet. I would never recommend them and they showed zero interest in the situation citing some fine print rhetoric....... lost a customer I will only use local florists this would never happen with them. Adios amigos repeat business isn’t something you are interested in apparently.
Ordered a the Holiday Splendor bouquet last week upgraded to deluxe and the bouquet that was sent was awful. 6 flowers no vase. I asked for a full refund or have them redeliver the bouquet all I got was a $20 in store credit. Unbelievable.
Very disappointed in the arrangement my friend received. I ordered the Beautiful in Blue bouquet and this is not at all like the arrangement shown online. I PAID for the vase which is apparently is the blue part. I emailed the company only to be told that this is within their policy guidelines. Not impressed.
Worst experience with flower delivery! I've tried Bloomex twice and both times have been very disappointed with the service. They don't deliver the flowers as advertised, delivery was late and they didn't charge me appropriately. Please do not waste your time or your money. The flowers that were delivered could have been bought at Walmart for much less. UPDATE: I contacted their customer support team and they refused to provide any type of resolution for this horrible experience. I showed them that they did not deliver the arrangement per their policy, but they have still replied that they can't do anything to help. It looks like they send this generic response out to anyone who gives a negative review to appear concerned but don't actually do anything. You can keep your $15 credit because I will not be ordering from this service again.
What I chose for my good friend's Birthday bouquet was suppose to contain roses, lilies, hydrangea, daisies and gerbera, no greenery and over 18 blooms with more in the back, the bouquet in the photo was too full for me to count them . Instead what she received was spares, half greenery and only 13 blooms. NO roses, NO lilies, No hydrangea, No daisies and NO gerbera!! Carnations...the last thing I would offer and another flower I don't know. I felt very badly for my friend and after writing to ask for the real bouquet to be sent, I was offered this 5$. Not even one star, for they delivered it about 6pm.
Lovely flowers for an amazing price being the first time ordering them to be sent and they arrived on time scale I was given will definitely use you again if needed
The flowers were absolutely lovely, just special dor the occasion! I hope everyone else orders through Bloomex!
Flowers weren’t delivered due to a small error in address (rd/ave) delivery driver hung up on client, website fussy, customer service is unreliable, Did not get back to me and when I reached out was interruptive and not understanding. (One lady did her best) Will only give me a credit in which I will never use because of my first experience was more than difficult, unfortunately. But at least I get five dollars credit for writing a review!! (Toronto, not Edmonton)
Nothing beats their professionalism in terms of getting the flowers delivered at the promised time with perfection. Ensuring the customer who ordered the flowers is informed during the whole delivery process from the time it has left for delivery until the arrival. Very reliable and highly recommended
It's my Aunt's 70th birthday and as we can't be with her I thought we could send her flower, well I came across you and you offer the perfect present I was really surprised how easy and things went with transaction I hope she loves the flowers, I will definatly be ordering again, Thankyou xx
Getting my friend in Hamilton a gift basket and balloon was easy. From the ordering process online to the delivery (within 24 hours) was so straightforward and swift. In all, the experience was a seamless one. Great job, team Bloomex.
Using this company was a nightmare. I wish I never googled them. I would not recommend this company. Extremely unhappy with the whole process. I had to chase them for the flowers every day for a week and got no where. Finally they actually arrived and it looked like my 5year old picked the flowers and the balloon was missing. There was chocolate substituted I was told they were going to do a complimentary upgrade so adding more flowers or chocolates. I would have saved time and tonnes of headache and money If I would have asked her husband to go grab flowers from Costco and they would have been way nicer and a third of the cost. Very disappointed!
I’ve used bloomex multiple times over the last 2 years and have had a great experience each time. We had 1 issue with the delivery service but Bloomex was super quick to fix the mistake and left us happy customers!
I had ordered a bouquet & a balloon. While the flowers and the card were very nice, the balloon had very less air and by the next day was almost deflated. However, when I complained about it, they very promptly and generously resolved it.
Unable to spend last Christmas with my family in Canada, Bloomex flower came to the fore. Good product, good service and delivered as promised. THANK YOU
During the busy Christmas rush, Bloomex was so easy to use. My flowers were delivered promptly. Everyone said how beautiful they were. I do not have any pictures because they were delivered.
Very easy to order, flowers arrived safe and on time recipient surpriseD and delighted.with quality! Would use service again.
I have nothing but great things to say about Bloomex and their team!! On the couple of occasions I’ve mixed up a delivery date or had to cancel an order, I’ve received quick and courteous replies! They’re the only service I use to order arrangements for family and friends!!
Bloomex is quick and awesome! The flowers are sooooooo beautiful! The only issue is that sometimes the delivery drivers do not follow instructions and the flowers get left out. The delivery drivers are the only reason I did 4 stars. I think they could work on better communication!
I have used Bloomex before and it is always a great experience. This time I sent a basket of goodies to my sister for her 70th birthday. I live in California and she lives in Montreal, so this is a nice service to have available. The ordering is easy, the prices are great, and the selection is wide and varied. Best of all, my sister loved the basket! I would definitely use Bloomex again.
Always beautiful Flowers, they accommodate delivery time requests when possible. Very pleasant delivery staff and in store staff. Highly recommend.
I have used the Bloomex for both flowers & baskets on several occasions because they promptly deliver a quality product every time.
Ordering with them is really convenient. Never been disappointed with them. Fast delivery and superb service plus they have amazing flowers!! Thank you!.
Order No. 3527398 This is my first order with Bloomex. Their website looks good and their online order is nice and user friendly. It is easy to order and delivery was made in the morning of the following day. I was impressed with their track order system, they gave notification and updates on the order status. The receiver told me the driver who delivered the flowers was nice and helpful. I ordered a gift packaging which is beautiful, and the flowers look fresh. The only comment I did not rate it high is the flowers actually delivered look different compared to the image on the website. Not only the bunch size was much smaller, some of the flower types were different. It failed to meet customer’s expectation on what they have ordered. I found a lot of reviews have similar comments on this, so I suggest Bloomex should find ways to improve this. Bloomex should indicate the size shown on the image belong to which type - Regular/ Delux/Supersize on their website so that customers can expect what they should order.
My friend lost her brother very suddenly and I used this company to forward a floral arrangement to her. My friend lives in Hamilton and I am in Scarborough. The site was very user friendly and my purchase was delivered to her.
When I need to send flowers to Montreal I always do it thru Bloomex. There are always a good choice of beautiful bouquets. People of Bloomex a very friendly and helpful. Thank to all.
We ordered a plant arrangement as a Christmas gift for our friends living in Toronto. The order process was easy and the plants reached our friends the next day in perfect shape. Thank you Bloomex!
Extremely poor customer service!! Liam (supposedly his name) does not listen and Manger Nastya does not return calls. Driver did not follow instructions, left flowers on front porch, where my neighbour's inquisitive kids could have taken them. Flowers were not the best - Spend your money somewhere else
MY ORDER NUMBER IS 3332055 AUGUST 16,2021 I order for a morning delivery last Saturday and finally turned out that they could not make it to deliver before noon. My friend was in a hurry to leave home. Though they said would re-fund me the extra $5 but my whole half day was hindered and frustrated while working. Finally , it turned out that the order which received was not the Beautiful in Blue supper size which I ordered. It's one with more than half red and pink flowers. Seriously, that's for a Sympathy Flower!
I searched online on various sites for birthday baskets and settled on Bloomex. The site was easy to use, prices and variety of choices was within my budget. Overall the experience was simple straightforward and the delivery was on time with no hassles. Will use Bloomex again.
Very easy to order, great selection and price. The flowers were pretty and chocolates were enjoyed. 3439506
Absolutely stunning flowers. I sent some Sympathy flowers and my sister in law LOVED them. She said they smelled beautiful and looked great. HIGHLY recommend Bloomex for all of your flower needs.
I have been using bloomex for 2 years now and each person that I send them to is always quite pleased. They have so many options to choose from and I can always find something special for my loved ones.
I LOVE this florist! Prices are reasonable, there is great customer service with phone and chat support. The arrangements are beautiful and the staff very helpful.
Flowers does not feel fresh and on top of it 19$ charged for delivery. Just fyi, delivery guys did not delivered only mine but couple of orders in neighbourhood. That’s why it’s very expensive and not worth to order. Charging 19$ to perform delivery in 3 hours window not even specific time. I did not like it.
It was easy, fast and quality of the flowers were good ! It made the reason of using the company worth while for the surprise ! I am based in Tanzania and was able to get it done in Canada ! I recommend all to use it always ! Best experience !
Bloomex was super easy to use! They had a really good deal on, and their flowers are high quality. I've ordered from her twice so far, and will continue to use them when I need flowers sent out!
The flowers I ordered from the Toronto location were delivered but did not look anything as pictured and lasted one day. It was extremely embarrassing to find out what they looked like when I visited the gift receiver to see the flowers. When I reached out to customer service they said there was nothing they could do. I was one day late in letting them know. Over the past week, I received an offer from customer service Edmonton location with an apology and a store credit for a future purchase. While this is a nice gesture, I am not able to use that as I will not be using Bloomex again.
Such a lovely range of collection of gift ideas and baskets. Thank you for making the ordering process easy. Online chat assistance was a great help too. Very happy with my selection.
My first experience with Bloomex was excellent. The delivery was made on time and the flowers were so fresh that they lasted for weeks! I will definitely use Bloomex again.
Very Happy ! Flowers were delivered on time and good communication for tracking my order.
Recently, ordered a bouquet of flowers with a clear vase to be delivered. Tried to reach customer services through online chat along will many phone messages left to update my order, yet no response. Although flowers were delivered on time, but they did not have any similarities with the image on the website. The flowers delivered were not worth their cost at all. Very upset as it was a gift to a friend. I decided to order flowers through Bloomex for the first time, as I received a gift basket from them over the holidays that was very nice. However, my experience was very disappointing at this time.
Bloomex promised next day delivery and they delivered on time! The lady on the phone that took my order was very helpful. I would definitely use their services again.
The recipients of my orders have all been happy so far. The pricing is good and I especially love when there is a package deal.
Flowers were beautiful and delivered early..not quite as picture online..but satisfactory. Order#3411167
It is the first time I have ordered flowers from this site but it was very easy and I hope my wife loves them as it is our anniversary.
First time I have purchased from Bloomex, very well done. I was very impressed with the person who took my order. He was very accurate and precise on handling the order. order arrived on time and without any cliches.Order # 3533717
I was worried when I hear "Sale" but turns out my daughter in law Loved the bouquet and bonus...I added the truffles! She was thrilled and I was happy to please her. GOOD JOB! Thank you for helping me make her day!
I am very pleased with Bloomex. Both sender and receiver of the flowers were thrilled! I will use them again in the future. Order number #3141612
The flower bouquet was nice; however, the delivery service was not. I paid for express delivery to have it delivered in the morning, but it wasn’t delivered until after 2pm. I also received a false email notification at 12pm that it was delivered, but when I called customer service, their end shows it is still in transit and her attitude wasn’t that great and just wanted to hang up.
I have ordered and received flowers from Bloomex and have been very happy with the fresh flowers arrangements. Delivery is always on time and I will use them again soon. They are my go to flower delivery company. Order #3524215
I ordered a Christmas centerpiece on 12/21/21 to be delivered on 12/22/21. Bloomex delivered as promised however, I was embarrassed that my gift recipient got a Christmas centerpiece that was created with wilted & tinged brown roses! Also, the centerpiece was not as full as advertised. I reached out to customer service after Christmas, with photos, but was told there wasn’t anything that they can do because they were not notified within 24 hours upon receipt. Really? You’d think that Bloomex would make an exception during The Christmas season, as it’s one of the busiest holidays for most of us, myself included. The last thing on my mind would be to file a complaint.
Sent this pretty bouquet to my friend for her birthday, and the flowers made her day! They are beautiful, healthy and full, and the order process was easy and efficient. Will order again!
Well what can I say. 1st time ordering they delivered DEAD flowers because the flowers sat in the truck for 4 days in November. So silly me wanted to give them another try. I ordered a basket with 3-4 small plants so my friend can put them around her dad's gravesite. Instead they received the picture below. When I complained they said they have the right to change the order, but from plants to cut flowers? Really? I will never order from them again and will spread the word around. Never will I do this mistake again! So disappointed and for the price I paid, inexcusable explanation of what they did.
Spent $90.00 on flowers and they lasted one day, then started wilting. Gone in.2 days. Flowers obviously were not fresh. Got them Dec. 24. Gone by Boxing Day. Offered a $ 5.00 refund. That does not even co er my fiance ee's disappointment. Will never use them again and will WARN OTHERS ABOUT THEIR SEVICE.
I recently used Bloomex to order a special arrangement for someone who had lost her husband. The ordering process was easy and Bloomex kept me informed throughout the process on the status. The arrangement was delivered as promised and was beautiful. The person receiving the flowers was thrilled with how beautiful the arrangement was. Bloomex was excellent to deal with.
Recipients were pleased with products but the flowers were nothing like what was ordered. Different flower type and completely different colours
Ordered some flowers for many occasions and the service that was provided was spot on and very straight forward. Everything was on time and the quality was great. I would recommend them to anyone looking to purchase any floral arrangements.
My comments are not directed at the Edmonton store specifically, rather to Bloomex in general. Horrible! Terrible! These guys are crooks. They advertise something nice on their website but deliver wilted, decaying flowers. I will never use them again and caution anyone else from using them. You are better off spending twice the amount and saving yourself the embarrassment of sending flowers that look as if they were plucked out from the local supermarket's trash.
I sent flowers for a funeral and was really deceived. I went to the salon and did not even recognized my bouquet. Neither size, shape or flowers were matching what i ordered. The only criteria fulfilled was color- all white. Needless to say i apologized to the family after the fact. I wrote after the fact but did not offer anything other than sorry and « Therefore we have a substitution policy presented on the website. » I will not order again from this company
Do not order flowers from them!!! I ordered the 'Pink & Red delight' but what I received is a totally different product. As well I paid the super-sized option. Ended up paying close to $100 for that scam that I can't even call a bouquet( vase not included)... pictures included of what it should be on the website and what the SuperSize bouquet looks like when it is getting delivered. Update: I emailed their customer service and here is the response: "Our florist informed us that they ran out of stock of requested flowers at the moment of preparing the order. We tried to send your order with partnered florists but their prices are higher and they do not carry our specials. We had to substitute your order not to cause a delay and ensure Yana receives your gift. Substitutions are sometimes made if our florist does not have a specific flower type. We ensure every step is taken to create an exceptional gift of equal value. Upon having reviewed the pictures sent to us we were able to determine that the arrangement you received was in accordance with our policy." According to them this is a good flower arrangement...They offered me $20 dollars credit for next purchase...funny... Good luck running scam business, but I am not gonna order from those scammers again. Too bad I could not give them 0 stars!!!
Very fast delivery but I'm unsure that my Aunt recieved what I paid for. The bouquet looks a bit underwhelming considering I paid for an upgraded bouquet. The flowers were fresh.
TERRIBLE. My mom ordered flowers for father’s funeral. Half were shriveled the other half unopened. Costco flowers picked up the day before were twice as nice for one third the cost. Customer service completely unhelpful Costco on left for 17.99. BLOOMEX on right for $70.
Love Bloomex. They have beautiful, well priced flowers, baskets and their service is so good. Very polite, knowledgeable people. Same day service. Can't go wrong! They also keep track of your account for past orders so if you need to resend to a previous address, they have all the info. So helpful! Thank you Bloomex for making this so easy.
Terrible!!! Half are dead on arrival, didn’t get the vase we paid for and the size of it is pitiful for supersized. Total waste of money. Next call is credit card company to stop payment
I ordered 5 Christmas arrangements for our school admin assistants. I clearly indicated delivery by 2pm on Tuesday Dec 21 as one of our admin assistants is retiring and today was her last day. The delivery didn’t come. I could not reach anyone on the phone so I used the live chat on the website. They apologized and said it would be delivered the following day. However when I arrived home at 7pm I received an email notification that the flowers were delivered. However the school is locked! I phoned our custodians who looked at each school door and there is no delivery. Now I still can’t get a hold of anyone to find out where the flowers are. And tomorrow is our last day. We spent hundreds of dollars on these arrangements. This is the worst service ever. Never order from Bloomex!
Beautiful flowers, always healthy (never half dead as I've received in the past) it would be nice if the vases purchased didn't have bloomex stamped on it but that's a small issue. Overall I'd order from them again!
I ordered flowers in the morning for a birthday delivery the same day , and the beautiful, full bouquet arrived at dinner time. There were so many nice options to choose from - the price was great, the quality was excellent and the recipient was touched! Have used Bloomex before and will do so again!
I am deeply unhappy with the quality of the product that was delivered for my mom's birthday - I will NOT be purchasing again from Bloomex.ca - My order number is 3301522 Attached pictures is what was ordered vs what was received.
I ordered a bouquet for my wife's birthday. It was perfect and better than any flowers I've ever had. The bouquet was lovely and amazing! Delivery was on time.
Ordered a day before delivery. The flowers..I would say everything looks awful. Seemed the arrangement was done 2 weeks prior. What they could offer me was instore credit what made them think that I will order again.
Everything was very well arranged by flower shop , starting from the way of display to the choices to how to make the order, the confirmation, the email of details, the email received on the same time of delivery.
One star because Happy with the delivery time! Ordered 5 gift baskets for my employees and all were ordered for the same size. Where as I received 2 baskets of different size and 3 of different size. How am I gonna differentiate between my employees with different sizes of the baskets. Another things when received baskets were stacked on each other and clearly cellophane wrap and flower ribbon is crushed - destroyed for 4 baskets. Clearly there should be a way to pack/ stack the stuff for delivery if it’s more than 2 baskets. We were actually impressed with the service on phone and thought from next year we will order the bulk corporate order from here only. I would never order again and do not recommend to anybody if ordering in bulk.
I live in NZ but my grandchildren live in Canada. For many years I have ordered stunning birthday cakes with Broadway Bakery and have never been disappointed. I love that they keep me updated via email on the orders progress.
100% Disappointed. Paid for a $15 vase and they 'substituted' a $3 bag of chocolate as a substitute saying its their policy. I will never recommend these thieves ever again !!! It was embarrassing to see what they sent, compared to what I paid for.
Very easy to use as a first timer took 5 min to order an pay didnt have much funds but only cost $19,99. Bery happy with that will be using it again thankyou
Flowers are exceptional!! Had a problem with delivery, partly due to my poor instruction; it was promply corrected by Bloomex. What i like most is being able to send to other countries directly from my log-in in Canada. I will continue to use Bloomex high quality product.
Recently made my 3rd or 4th order from Bloomex in Canada. Once again, these guys did a great job. Flowers ordered were great and as advertised. Delivery was within the time window they provided. Would definitely recommend to anyone.
Excellent online service quick, easy, no messing and a very good array of flowers to choose from at a very competitive pricing. I will certainly be back again
I ordered the Starlight Serenade bouquet of lavender roses, white lilies and other flowers for a coworker who was retiring. They were beautiful, the lilies had not opened yet but I’m sure once they do, the arrangement will be stunning. Pleasing as well was the $20 off sale. _____________________________________ This is my second time ordering the Starlight Serenade bouquet, this time it was for my daughter’s promotion. The arrangement arrived on time, Sept 13/21 but did not look like anything that I ordered but still pretty. Once again, the $20 off was a plus.
Excellent service, no problems at all. Lovely flowers, delivered on time, family well pleased, Will stay with Bloomex as reliable company.
It's really great and quick service and the flowers are always fresh it's so easy and quick to order. Would recommend this to everyone for every occasion, there service is professional and amazing I'm not even in Canada and they are always available to send requests to my wife your team is amazing
The worst company to delivery especially to a hospital. They did not deliver and to,d me it was in a warehouse. Delivery calls hospital to find out if they could give it to family member or throw out. They called hospital receptionist at front desk not me. I was not aware it wasn’t delivered nor was I aware of any issues. They had my number. Never ever again. After several calls to Bloomex still no solution. On hold for 15. Inures or more,
I placed 4 orders on 23 December 2021 for delivery in the Edmonton Area and one in Victoria. I made an error on line so I called in to correct it. A most pleasant and ‘with it’ lady answered my call and despite my panicked style at doing …
Very prompt delivery and a very easy site to use.Beautiful flowers at a reasonable price what's not to love.
I ordered flowers for my friend and they were beautiful and were delivered very quickly! I would highly recommend!
Fantastic offering of gift baskets for any occasion. Easy to use website, picking the basket, options, payment and delivery instructions. Really enjoyable to use.
My future mother in law lives in Burlington, ON on her own, me n my fiance sent her flowers x she was overwhelmed with the surprise and the flowers are gorgeous as expected and was nice to receive the chocolates that I am sure brenda will like them
We wish we read reviews prior to ordering from this company. Please be very careful as many people posted the same issues we had. Bloomex substituted a Christmas wicker basket planter with a pointsettia, ribbon, red decorative balls, pinecones ivy and other green plants for a plain white oblong bowl with 2 small plants (one anthurium and another small green plant). There were no other decorations with it whatsover and no Christmas theme. They considered this an acceptable substitution. This was a gift and the whole point was the Christmas themed plant. Customer service will only provide a $20 credit on future orders. Who would be foolish enough to try this a second time? They bribe customers with a $5 credit to write a review before the plants arrive and when they do, the customer is left with the disappointment and feeling like they were scammed. They state the automatic substitution policy and do not contact the customer for permission to substitute. This is a disgrace!
One of the best experiences and memories has been created by the Bloomex. I have requested on few occasions and every time they have done a great job. Their flowers and fruits are of good quality and fresh.
Disappointed with these flowers. They arrived on time which was good but they were not the colours that were listed on the site. There was supposed to be 5 but I only received 2 colours. I also ordered the supersize but the bouquet was very small.
Easy to order, decent price. The downside is the the flowers did not really looked the way it was advertised on the website. It would be nice to have a picture sent to us before the departure of the flowers to the client.
My order on an easily navigable website for flowers was made from Scotland to an address in Toronto. The order was delivered on the due date and I was informed by the recipient that the flowers were beautiful and a pleasure to behold.
I have always had a great experience with this company. The flowers have always been beautiful and fresh and the service has always been fast. Thank you so much. I recommend this company whole heartedly.
Very happy with the delivery of my flowers for my sister. The delivery person carefully followed my delivery instructions, and the flowers were even covered and safe in a box (to prevent getting wilted or rained on, etc). Also, I’m very happy the flowers arrived on the day I preferred for them too, it was very important for me. Thank you. Will definetley be using this service again.
This was for GLOUCESTER, ONTARIO BLOOMEX! Have no idea why Edmonton came up, it was through their link that was sent! The picture on the website of what I ordered and picture of what was delivered was quite different! I even called and spoke to ‘Max’ at the store to ensure of what I was getting and I opted to super size it to make it the best possible. Very disappointed! Sent concerns via email and online chat with no response! Would not recommend at all!!
I love the flower shop! It is my go to website for ordering flowers, even their chocolate and cookies taste so good! Fast delivery and they live by their slogan "delivering love"! Couldn't agree more!
I ordered flowers and chocolates for my friend. The service was great. It got there the day that it was supposed to get there. Everything was there like the pictures. I would have liked to have a choice in the flowers, as I chose the birthday designer collection. It would be nice if we could at least know what kind of flowers might be included in the package. All in all, my friend loved the gift, and I was really happy about the delivery updates. I kept getting emails tracking my delivery, and I even got an email as soon as it was delivered, which was awesome.
I've been using their service for the last 6 years. I have never been disappointed. I rely on their service so much and I have full trust that every instruction that I give and the time they promise to deliver will always be fulfilled. I hope they'll never change! Thank you Bloomex
I was thrilled with the Gourmet I I basket that Bloomex delivered to my brother for his 50 th! They put more than I expected in the basket. My disappointment with this company was their virtual chat. I had a few questions and the virtual chat never answered them. Also my computer found me some coupons through honey so the total that was displayed was different than the total I was emailed. When I inquired why, they said Bloomex doesn’t accept honey coupons. So I thought I was paying less than I actually paid.
I used Bloomex to send flowers to my daughter on the other side of the country. I was very impressed at the way I was kept updated of the delivery status every step of the way, from confirmation to delivery. Gave me piece of mind that my order was being managed and followed through to my requests! I will certainly use this service again!
If I could give a zero star, I would. Flowers were not as depicted on website. They were also wilting and falling apart. Flowers were sent from Nova Scotia for delivery in New Brunswick??? by Purolator Courier. Customer Service refused to talk to me on the phone. Eventually received a promise of a 10.00 credit to order more wilted and artificially coloured flowers!!! Stay away from this company.
With living in Nova Scotia and our family can't travel to visit family cause of covid Bloomex makes sending flowers for different occasions to family members easy an worry free. Highly recommend
I have used bloomex often for sending flowers to friends and relatives. I really like their different "specials" - a great value. They are delivered promptly and so far the quality has been excellent! I encourage you to use this company for your flower needs!
Ordered the "Sweetheart Collection 2" where the picture shows about 19 red roses/carnation combination with several white flowers as well. Hard to say if there was more on the backside from the picture. My flowers came with 3 Red roses/3 Red carnations/3 stems of white flowers each having 3-4 offshoot buds on them. Definitely not what was advertised in the pictures Was contacted by Bloomex and have straightened out the confusion. Compensation offered and accepted and will use on future order
Truly amazing and unfortunately I was not there to see the joy in my darlings face but her reaction said it all and I thank Bloomex for their attention to detail and care in delivering my wishes.
Excellent online service, easy to do, delivered next day with no problems, got sent a photo of the flowers and they were absolutely beautiful. Will I use again ? Definitely without a doubt.
I received same day delivery. Flowers arrived in great packaging as it was extremely cold. Flowers were beautiful and met my wife's expectations!!
Giving our Mother flowers every month for a year has been one of the best gifts we have ever given. It is nice to have a gift that is a new event every month.
I've been a subscriber for over a year. Every delivery has been a delight! The flowers are fresh, healthy, and absolutely beautiful, and last an amazingly long time.
I absolutely adore the quality of the flowers. They last so long! They also dry beautifully. The violet roses are my favorite. All roses actually!! I only buy flowers from you all.
im so disaapointed.it looks different from the one i ordered.they put cheap kinds of flowers.not worth it what i paid for.
Absolutely the worst ever company I've ever delt with. I'll be continuing with my complaint until it is resolved. This company makes false promises, charges for services that they do not provide. I will do whatever i can to let other consumers know about this rip off false hope and promises of their services. They gave me phone numbers to contact them and when calling them it will ring once then hang up. I was told in December through email that someone in customer service would be in touch with me within 24 hours. Never happened. Just disappointed and very disgusted at companies that would do this. Melonie Donnelly.
Beautiful flower arrangements and seamless order and delivery. Even received an email informing me that the flower color I ordered was not available and that a similar color would be substituted, and in the end the the original bouquet was perfect.
I have been ordering flowers from here for the last 3 years and there has been no issue even once. The delivery is on time and the product is always upto the mark. Highly recommended.
I used Bloomex for the very first time and found the service to be exceptional. My closest friend absolutely loved her gift and shared it on social media. I will definitely use Bloomex again!!!!
So easy to order and I used my credit cars to pay, the whole thing was so easy and I was able to share with my friends a picture of what we were going to send, plus an added bonus of a free box of choccies for the recipient's hubby. Perfect!
I ordered from Abu Dhabi to Canada and it was amazing. I was a bit worried at first because it was my first time but you get what you paid for and more. It was an amazing experience, it came on time with fresh flowers and cake and even with a card. I highly recommend this for your loved once.
Great service.. Delivered on time as promised.. The bouquet was superb and liked by all.. Keep up the good work.. Kudos to the team behind such an amazing customer experience..Thank you Bloomex
I ordered the attached flowers for my wife expecting for her to have a nice surprise. I was expecting a similar arrangement as the photo online and was expecting same day delivery before 6pm as I paid the additional delivery fee to have this done but they arrived after 8PM instead. I did not want to be home when they arrived. Instead she received the attached photo of limp flowers that appear to be dead and have no colour. She took them out of the box and laughed at them. This was not what I was expecting as I have ordered from you in the past and they were great. I paid extra to make it delux as well. I would hate to see what the non delux version looks like. I also paid to have a balloon that looks like the attached balloon. Instead it was a balloon with no writing on it at all that arrived. This is just not right. The photos look nothing like the real thing or even close for that matter. Please provide me with a full refund for this
The company is simply great. The flowers are always fresh, alive (key) and show stopping. I have yet to find another flower company that has such a great product, service and brand. Love their style.
Always order flowers from here and have never been disappointed! The arrangements are stunning and the delivery is always on time and accurate. Happy to give my business to a place that delivers top quality customer service every time!
The bouquet advertised on the website does not look like the one that actually gets delivered. I paid to upgrade to a "deluxe" bouquet and what we received was a tiny bouquet about the size of a small hairbrush. There were 2 small roses, which weren't the colour in the photo. I paid $65 for this bouqet for my sister's birthday, and her friend got her a bouquet from Sobey's for $25 and it was twice as big.
I have used bloomex on several occasions and always have been delivered on time and In great condition....have sent flower arrangements as well as the gift box and have had many thanks from the benefactors.....will continue use to use their services....
Delivered on time as they said they would snd I've had feed back back from who I sent the flowers to and they love them brighten up there day so yes very pleased thanxu.
My flowers are absolutely beautiful and still holding on strong thank you!! I'm extremely satisfied and I appreciate the subscription. I have something totally to look forward to without reservation:)
Always on time... Have been ordering from them since many years and they never disappoint me The orders are always fresh and same what I order Highly recommended Don't think if its your first time :) They know the best how to do their job :)
My friend, recovering from a recent operation, was delighted to receive the bouquet.I was reassured that the flowers were fresh and lovely, as I’ve had previous experience on other occasions, using other firms, which were less successful.
I'm away on a course until next year and need to order some flowers for my wife and I found your site very user friendly and most of all I can rest assured it will be delivered in great condition.
placed 2 orders and both orders were received with MUCH DISAPPOINTMENT!!!!! 1 - order was supposed to be BLUE, and the flowers were ugly and not even Blue or even as close to the Blue as shown in the order!!! 2 - the other order was received with DEAD, DYING and heads popped off most of the flowers !!!!!!! again - HUGE DISAPPOINTMENT!!!!
Overall disappointed with the quality of these flowers (petals are already falling and just received them not even 8 hours ago). I even requested to have the flowers delivered after 430 and they showed up at 10am. (Venti coffee cup for reference)
Pretty good experience. Order was delivered timely, but they were out of stock and replaced my flowers with pretty much an entirely different bouquet. It's understandable with all that's going on though, I just wish it would've been communicated more directly!
Ordered extra large order of flowers and card for my Mothers Birthday. They arrived on time and mother said they were beautiful. Good Price and happy with the service.
With multiple items going to different addresses, opted to use telephone service calling from Arizona which was exceptional. First delivery today of fresh flowers to my elderly mum was met such much enthusiasm and praises, I’m disappointed I can’t see them for myself. Xmas centerpieces to family members, I’m sure will be equally outstanding when delivered next week. Thank you so much Bloomex Montreal.
Flowers were delivered on the correct day and the recipient was delighted with the arrangement. This is the second time using Bloomex and both times worked out very well. Thank you.
I always order from Bloomex for all personal and corporate occasions. They have a lot a beautiful flower arrangement options for various occasions at nominal prices. Their delivery is always timely and they send a notification at every stage of the order. Highly recommend!
Always had great service ordering from Bloomex. Deliveries are on time and turn out beautiful as advertised. Will definitely keep using them.
I am very disappointed in the flowers sent to my aunt for her 94th birthday. I had ordered a bouquet of cut flowers and, instead, she received a wicker basket with some kalanchoes planted in it. If I had wanted plants I would have ordered plants. On complaining l, I was told that the vendor Bloomex dealt with had no cut flowers and that they reserve the right to substitute the arrangement. They could, at the very least, have consulted me first. My aunt lives in LTC and is unable to care for plants. I will never recommend Bloomex and will never order from them again. If I could have rated them no stars I would have. It’s interesting too that they tout a “sale” and then charge $14.99 for delivery.
Loved all the options for the arrangements. Great prices. My mom even got her order two days sooner. She loves her flowers and I will order from here again.
Amazing service and beautiful flowers. I also ordered chocolate basket which were incredibly delicious. I would recommend to all my friends, really impressed :)
I ordered online to deliver for a specific date. It came on time with no issues. The flowers, teddy bear and chocolate looked very nice. I would definitely order again in the future.
Thank you Bloomex for making gift giving so easy! Sometimes living in the U.S. makes sending gifts to friends in Canada difficult but you save me time and offer beautiful products at reasonable prices.
I wanted to give NO stars! Ordered upgrade and received 2 doz roses with no lilies or added greenery. See the difference of what I expected as a funeral arrangement on the left and what was delivered on the right. Oh, and if you aren't happy you only have 24 hours after delivery to notify Bloomex. So if you are not able to see the delivery in that timeframe for yourself, you better ask for the recipient to take a picture right away and send it to you. Bloomex won't even consider any type of discount. Will never use or recommend them again!
Do not order frim this company. This was the worse experience I have ever had with ordering flowers. The arrangement I received was not at all what was advertised. Flowers came in a box, mixed in with the vase and teddy bear. Everything swished together. Person I sent it to had to assemble the arrangement herself. Flowers were completely damaged and dead. Teddy bear wearing their logo. Everything is very cheap. Card is printed on paper. Not an actual card. Customer service was terrible when requesting a refund on horrible product.. very disappointed. Would rate this a big fat 0.
The Joy of Flowers Basket was a beautiful surprise and my Daughter just loved the arrangement. The flower colour was beautiful coordinated.
I ordered an arrangement in the morning and it arrived within three hours!! Such quick delivery and the arrangement turned out so pretty. My sister loved them. Definitely ordering again for other occasions.
If you don't live in major city then not 1 day delivery. 3+. Flowers were not properly packaged for courier service so many flowers bruised or tops broken off. Spent over $100 then get $15 credit for their poor service. They should know how to properly package flowers for shipment. Will not buy from here again. Had to throw out over half of them to salvage a much smaller bouquet.
Extremely happy with my purchase from Bloomex! The arrangement was gorgeous and well-priced. This was my third time ordering flowers from Bloomex and I will continue to do so in the future!
The flowers I have ordered have been extremely fresh and long lasting. Not to mention absolutely beautiful. Don't hesitate to order from bouquet.com
Fantastic customer service they contacted me to advise that wine I ordered was out of stock and I agreed to change it to sparkling wine and my mother really liked it she said this is the best sparkling wine she tried, will go and buy one more bottle ;) overall really great service do not miss on bloomex!
Bloomex Flowers & gifts' service is exceptional. The operators were friendly & efficient! The flowers order was placed a day before in Alberta for a friend's birthday in Ontario the following day. The flowers arrived on time & in excellent shape in a beer mug instead of a mason jar, but look just as beautiful!
Excellent service, next day delivery and mum said flowers beautiful. Ideal 70th surprise in covid, when she locked away from everyone.
Really easy to order, great tracking and updates, and my friend was so happy with the beautiful flowers! Would definitely order from here again. Thank you.
Maneuvering any changes on the website is a challenge; perhaps too much success too fast. Orders are sent as a gift. Feedback has been good; timely delivery.
I have been ordering through Bloomex for a couple of years now but am not really impressed. The flowers are usually past blooming, and there are no leaves left on the stems. They seem a bit bare bones. On another occasion, the colour I ordered ran out so I got an assortment of different colours, which I didn’t love.
Amazing!! First class service, quick to order, easy to use straightforward site, amazing prices and beautiful bouquet choices.
Absolute garbage of half dead flowers. Thoroughly disappointed and embarrassed to send those to a close friend. Customer Service saw the pics and said they were lovely….. on what planet!!! And that was a delux order. Go to a local mom & pop store where you know the people. I gave one star b/c they had no problems at all taking my money - that part worked like a charm.
I ordered a all occasions bouquet for an elderly aunt. It was delivered as ordered. The bouquet was disappointing. It had roses, some greenery and nothing else. The arrangement looked very unprofessional. I was a bit embarrassed by the presentation, and will not order from here again. Better to limit the flowers, provide an assortment of blooms and a pleasing bouquet.
My aunt loved the flowers and the vase! Thank you Bloomex! The whole service experience was very fast and reliable. I was kept posted the entire time as I made the order 7 days ahead of my aunt's bday. I will definitely avail of their service and the flowers again.
I have normally good experiences with Bloomex, but this latest order was incredibly disappointing. I ordered tulips for Valentine's Day and had them delivered on Friday, February 12th. These are what they looked like the next day. The owner says below that you can contact customer service and they will respond within 24 hours. I emailed them on Sunday, February 14th and again on February 17th. I still have not received a response!
The service and process was so simple. I was able to do it all on line and get exactly what I wanted. I will definitely use them again. It was a great bouquet with a teddy bear and a box of chocolate Thank you
Ordered and paid to be delivered next day, charged 20$ delivery fee. Emailed me to say location I wanted delivery to was out of their range. Should have told me that before! And that delivery would me made 6 days later (which is way past …
Totally happy with the experience. Used PayPal with my apprehension of online without knowing the company; they not only confirmed along the way, they outdid themselves with the product. Sent from Ontario to Alberta for my sister and wasn’t disappointed. Will use again.
The flowers I picked were excellent when they arrived, even better than the picture I chose it from. The delivery instructions were followed precisely. It's the first time I've used this company and can't fault this them for anything. My daughter and Son in Law were delighted. I will certainly be using them in the future.
Ordered from this place multiple times and I have no complaints. Confirmation was sent within minutes of placing an order and a status update is provided at each step of delivery. Extremely satisfied with the company.
I had an amazing experience with them along with professionalism and being friendly. Every experience I had was like a first time surprise. I had an incident where I was late to get home for my delivery and the guys were so patient.
Honestly, the worst. I ordered flowers from my location in Edmonton to be delivered to my mom for her birthday yesterday in the Toronto area. After waiting until the end of the delivery window and finding out they never arrived, I used their online customer service bot, which gave me the tracking info, only to find out they had a sorting error in the morning. They never contacted me to let me know my flowers wouldn't arrive on the day I paid for. I emailed customer service and I haven't heard anything back. The flowers arrived today, in a broken beat up box, no knock or doorbell ring, with broken carnations and browned edged roses. The best they could do was offer me a $15 credit on my next order. The lack of customer service, inconsistency with bouquets and poor quality flowers, not to mention unreliable delivery is a complete disaster. I don't know what is up with their operations but its such a joke. I love sending flowers whenever I can but I will NEVER be using this company again.
Beautiful flowers and fast delivery, I order from out of country to my sister in Ontario and the service was superb. Ease of use on their website and perfect flowers on delivery. Thank you BLOOMEX. Will definitely be recommending and ordering again.
At $90, I am not really sure what I was expecting in all honesty knowing that pictures can be very misleading but given I even asked for the 'deluxe' version and it still didn't come close to the 'basic' image posted I can only suggest to avoid this particular selection like a 17th century plague.
Fast and easy process to order online! Love the updates of the whole transaction. Delivered quickly! Flowers weee beautiful and loved by the recipient. Would order from again!
I ordered a set of 12 assorted roses for my son’s wedding anniversary but instead I received all red roses. I did not receive what I ordered. I was expecting everything as per the picture shown on the website. The greeting card also was not an actual card but just a plain paper with the message, not to talk of the vase, totally not there. The order was received well in time, so one star for timely delivery. Will never order again!
This company is terrible. They took my order, charged my credit card and then delivered frozen (ruined) flowers to a warehouse 5 hours away from the funeral location. They refuse to refund my money stating it isn't their policy to refund money once the order "has been confirmed, prepared, and sent out for delivery". They are correct, I did confirm the order. I assume they prepared the flowers, so again, not disputing that fact. Where they screwed up was the DELIVERY of the flowers. I recommend NOT ordering from this business if you actually want your flowers delivered to the right place. (Please note that I'm only giving them one star because I can't post otherwise. They deserve 0 stars, but unfortunately this isn't an option.
Good price. The flowers could not be delivered to the area we wanted on the day we had opted for, so we received an email saying that they would be delivered after the weekend. Was not a problem for us, as it was a thank you package and didn't need to arrive on a specific date. Mother-in-law loved the flowers. Bloomex said they would upgrade the flowers because of the change of date, but didn't specify what that meant, so not sure if anything happened with that.
I've used Bloomex a couple of times and it's always been a great experience! The service and delivery is fast and their baskets are carefully arranged. Bloomex is my go to gift basket provider.
The worst so called flower arrangement I have ever had sent to someone. I was actually embarrassed when I saw what they had sent out, it was more like a DIY project, with flowers that were damaged and others that were so dried out they crumbled. Tried to contact customer service, but it's basically impossible to speak with someone unless you want to place an order, then they are more than happy to speak with you. Seems like email is the only way to deal with them, if they so choose to return your email. They have refused to refund my purchase saying they can only do an in-store credit (as if I ever plan to deal with them again, I certainly would never) so its basically useless. I highly recommend if you need flowers delivered, GO ELSEWHERE!!!! Order number was 3468011
I used their services 4 times already and until now they still provide the best delivery service and quality flowers. They have a fantastic delivery guy and will always accommodate you. Will use them again next time for special occasions. Thanks Bloomex.
The website was super easy to use and the prices are amazing! I’d recommend placing your order a couple days in advance to save more money on delivery as same day delivery cost me $20, but overall there were no hurdles in placing my order.
WORST FLORIST EVER!!! Until now, I have never complained in 30 years of sending floral arrangements. The advertised Bloomex arrangement I choose was bright and colorful with vibrant colored flowers in abundance arranged beautifully. I …