Here you will see all the information of people who consumed the services of Petland Stonegate (Fish Shop) near to the area of Saskatchewan (Canada).
Currently the firm gets a score of 4.1 over 5 and this rating has been calculated on 127 reviews.
As you can see the average of ratings is quite positive, and it is founded on a high number of scores, so we can conclude that the assessment is quite accurate. If people have bothered to evaluate when they've done well, it works.
As you know, we don't usually stop to place feddbacks when these are positive and we usually do it only if we've had a problem or issue...
This Fish Shop corresponds to the category of Pet store.
Friendly staff. Good quality cat and dog food.
Nice customer service and knowledgeable people
One of my favorite places to go when I'm feeling down. Lots of great animals to pet and look at! Not the cheapest place but service is always polite and fast.
They even offered my dog a treat as we left.
Friendly staff and a wide variety of products. Some of the products are available at other local establishments for less.
Great birds
Very knowledgeable employees. They all seem to really care about the pets that are there. Faye was an expert with reptiles! Very happy she was there to help!
Staff aren't the nicest. Some areas of the store are unfinished or wrecked. Not enough selection. Too expensive
This has to be the worst website I have seen...they can't even list regular aquariums.
Great pet store
Good prices on cat food. The good stuff is expensive but not as bad as other places.
They need to carry better quality pet products. Alot of the cat trees are horrible quality for insane prices
Great store many animals to buy more then pet smart and there animals are very healthy
An employee named Aaron was very kind and helpful.
Got a Betta. They were nice and helpful.
Staff very helpful !
Best place for pets. Collect points through their program, helpful service and some difficult to find products can be found there - at cheaper prices than a vet clinic.
The staff were friendly and knew their products
Very helpful staff and beautiful store.
Actually the best one in town.
Store is clean and has a good selection, staff is sometimes hard to find but that's my only complaint I don't shop here regularly but have come in with my son a few times to see the animals and grab some treats for my Shepherd
Bought my crestie from here a few months ago! Had lots of help from Nick and Donovan, they're great! ???? My friends come here all the time for fish and new animals, we all love it!
They have a ton of fish. Also, unlike Lowe's, their employees actually know their products and a lot about what they sell.
Remember always quarantine your fish
Fish Manager told me fin rot isn't contagious... it is. This wasn't the only incorrect advice she gave. The store has good product and pets, but not in the fish section. Do the research yourself they pretend to know and just want your money.
Very helpful staff. Clean, well stocked shelves. Nice atmosphere.
Got ferrets from here, lady was very happy to see them leave (not in a bad way). Just whent here today aswell to get toys and was not greeted but someone did pass by many times and was delighted to see the boys???????? they did seem very busy. Happy with purchases otherwise, they are a great new addition to our family????
Usually pretty quick service, sometimes you get the odd slow day
Staff is rude
Friendly staff and large assortment of pet supplies
Items are fairly pricey here. They are very low on many items they should have in stock all the time (not sure if its Covid related or not). Also had zero help from staff as they can be heard swearing about boyfriends/life in the aisles rather then helping any customers in store on a busy Saturday afternoon.
Always have helpful and knowledgeable staff. Animals seem to be happy and healthy
Very well informed staffs and helpful too. Good stock for pet supplies and a good place for kids to hangout with animals in the open.
I love visiting Petland. Everyone is so patient and kind! ♡ I love giving all the animals attention, wishing I could give them all a wonderful home. They take such good care of all the animals. ♡♡♡ everyone is wonderful.
Nice pets
Good, quick, everything is easy to find
Good alternative to Petsmart
Staff wS annoying cut menoffnincmiddle of conversation nwith mynpArtner many times
Friendly staff. Clean store.
Thank u to the staff at stonebridge petland .. the staff here know there stuff I went in with a problem and they fixed for me ....
Friendly people and everything you need for your pets
The fellow working the fish section was great. Really knew his stuff. His recommendations for our kid's first fish and the tips he gave us have worked out excellent!
Good affordable place
Never seem to have the bulk cat litter, it's the main reason we go.
we went looking for something to help our cat chill out and stop maliciously attacking his tail, and the one clerk there was so very helpful. We came home with the products we needed and they work marvellous. Thank you
I legit dedicated an afternoon and drove all over S'toon looking for sparkly pink nail caps for my kitty. Looking back, I probably should've just called differing locations and asked about their stock, but hindsight is 20/20 haha! I don't regret visiting this location at all in my frantic search for the fabled pink and sparkly nail caps. Not only did they have the mythical caps, but there was this absolutely STUNNING female Betta in a community tank. I'd have stolen her and taken her home if I could've! I'll likely visit again just to see the Betta. edit: I came back to see the Betta
Good collection
Well my dog would give Petland four or five stars for sure! She loves going there all she wants to see if the rabbits she tries to get in the pan with them but I'm sure that that would mean that a lot of rabbits would die. Not sure maybe she just wants to lick them LOL! That being said I'm always mixed about pet stores I find Petland staff to be really friendly and they've been very helpful I buy my dog food there I find the prices are reasonable. I've actually checked online or Amazon vs Petland and it's very comparable. But I'm torn because I don't really like seeing animals especially incredibly brilliant parrots and that type of stuff being sold inside a stores just seems irresponsible I want animals to have a lot more rights.
Good place to get bunny food, hay, and litter. Items are often on sale. Also, they host S.C.A.T. cats that are available for adoption, which is really awesome. Thank you for not selling bunnies, unlike the other pet store in town who will let any ol' yokel come in and take one home :(
Clean and organized, was easy to find what we needed and get in and out.
4/5 of the platy fish I bought have died within a week of being added to my already established aquarium, and I had to treat both tanks because the shrimp, and the platy fishes I added introduced a cottony fungus. The platy fishes would not eat, where so skinny they looked like babys in comparison to the others, and where just about catatonic. At least the shrimp are healthy I guess.. They still sold all their fish but a few in one of their tank the previous week because they where sick. that sickness can and will contract through the filtered water. Staff dont know what they're talking about, saying that schooling fish need a minimum of three of their own kind, and got super offended when I corrected them with the fact they should have at least 6 to school.
I have to say that this business has customer service figured out and it sets them apart. The first time I came here to get dog food, I had my two dogs. One of the workers met me at the door and asked to walk my dogs while I shopped. I figured he just really loved dogs. Then he helped me carry the bag of dog food out to my car. I thought I was experiencing an irregular phenomenon but every time since, I have received this same level of help from different employees. Customer service makes a difference in this day and age, and it has not gone unnoticed. Well done, team!
Clerk was offensive. Asked. 50 yr old if ahe was 60
Wonderful kind gentleman helped me relax with my new dog and fit a prefect harness.
Nice place
I got a snail from here. Workers are incredibly helpful, friendly, and caring about all the animals there
Very helpful and friendly staff. My go to place in Saskatoon for all my pet supplies
Frequently out of bulk cat litter
All Good.
Friendly staff willing to helo
All the pet things
I wish their sign would light up at night - sometimes it's hard to tell if they are open.
Friendly helpful.staff. Nice fish selection
Louvre this place, workers could use more knowledge about the animals but definately a good place
you can find most of your pet's need here, although a bit pricey but you can get a bit discount like me if you are petland club member.
Very pet friendly, good selection, helpful staff
very good with good collection
Love it. Always helpful and friendly
Helpful staff. Usually have everything we need for our pets. If not they usually have something else.
I like the pet adoption concept.
Reasonably helpful staff prices are a little high on some things
Very difficult to find staff on the sales floor to ask for assistance...
Always great
Always very helpful and good selection of stock.
Polite fast workers great for a quick errand on the way home!
I've purchased many fish and supplies from here over the years. My last experience involved me bringing back a dead fish (a guppy... a very cheap fish) on the 30th day of their 30 day guarantee. The very first thing the woman said to me was "not to be rude but..." and then her berating me for not going to the confed location and telling me "you really need to learn to count your days" even though I was within the warranty period followed by many sighs and general rudeness. The only redeeming people here are the older woman and man who work up at the tills (they are always very friendly and the only reason I'm giving this location any stars at all). Everyone else I've ever dealt with has a chip on their shoulder.
Anthony there provided exceptional customer service. He was extremely informative, knowledgeable and patient with us as we asked lots of questions. I really appreciated his input and assistance. Would recommend.
Great staff, good knowledge base, great selection of pet products. I'm a regular, repeat customer and recommend this store to friends.
Healthiest place to buy fish from and the workers there are always around for assistance
Employees are friendly, animals are cuddly.
Very good service! Knowledgle staff
Very helpful staff in the pretty department. Lovely girl helped us check out the cats.
slightly pricey but definitely everything you need for pets
Their fish room is quite nice and they keep the store tidy. It's hard to find sales associates who will come up to you and ask you how you are doing. The plant selection is good, but there is very little products available to help customers grow the plants at home if they have larger tanks, such as CO2 canisters for above 10 gallons. The variety of fish offered is quite nice, but it's limited to fresh water only unless you wish to order salt water fish (direct pickup only because they have no where to keep them). This location has a nice selection of frozen fish food. As for the other pets, the reptile and amphibian collection is fair, and they have few birds on the floor for viewing. I assume you'd be able to order certain pets, too.
Staff needs a bit more info about the fish and aquariums but very friendly staffs for sure
I have my son frog of my dreams . Thank you guys for great help the lady was fanastic worker and once i get the name ill add it to this review. Great customer service and great purchase
Great store for shopping for my rescue!
The food and treats I get my dog are always dollars cheaper here than other pet stores. Although I walk in knowing what I'm getting it is still nice to have an associate ask if I need help.
I was looking for grooming and trimming items and the selection is very poor.
They had great service but the prices are kind of high. All great quality tho
Clean . Pets looked healthy. Lady at pay counter seemed like she hated her job and she should be happy as she was a manager according to her tag.
Really great place to get anything for domestic animals.
A great selection of animal items at pretty fair prices. The staff seem quite friendly, and they have lots of animals to view and purchase. I enjoy stopping in here but the smell can be overwhelming for us. They need better ventilation.
Some workers do help And then there are some that just ignore you which in my terms is not right. Sad that we have to find a worker to help find what we are looking for.
(Translated) Cute cat (Original) Cute kat
Lots of selection and helpful staff
I feel most things are very high priced most things can be bought at other department stores same brand name but 20% cheaper
Came to get a new fish tank filter. The staff were very helpful in picking the right one.
Lots of animals to play with and handle
Actually all the staff and manager here is more friendly than petsmart, they always gave me a good vibe when I'm there.
Friendly knowledge staff. Cute pets!!
Great service
Employee not very knowledgeable about fish.
More expensive. But a bigger selection.
One of the employees a 50 something guy that I think was a manager. Was clearly sick coughing and not wearing a mask. Made it really uncomfortable so I left the store right away
Very helpful and convenient
Good place for a large selection of pet items, however staff are hard to find, and overall not as knowledgable as many of the boutique stores. I only come here for brands/ fish stuff not found in the small locally owned shops. It's nice to see the kitties that are here looking for forever homes from rescues though!
Knowledgeable staff, great selection one stop pet shop
Very dirty store with sad animals. Everything is covered with dust, and the glass boxes in which the animals are located are all in saliva and fingerprints. A dead fish was swimming in the aquarium. There are no dogs or even hamsters.
Good local selection of aquarium supplies. Staff are pleasant and helpful.
One of the smaller Petland locations I've been to with somewhat limited selection. Staff are very pleasant and the animals appear to be content and well cared for.
This store has a lot of Toys, Food and other pet items. They offer adoptions on Cats and Dogs via rescue through SCAT or SPCA. We often. Purchase Cat Nip, Treats and even Cat Towers here. Although we don't buy food here we have been known to purchase Cat litter on occasion too. I have a hard time watching the Birds, Rabbits, Ferrets and Guinea Pigs in their cages. It's difficult to see animals bred to be sold for profit in a store. Adoption of older cats and dogs is truly where my heart is. Please don't buy animals for profit.
Great help and they went above and beyond
Service is never great
Waaay too busy. Animals don't look very happy because children are trying to touch them all day long. Staff are friendly but aren't very helpful.
that's was good i hope it's amazing
Found what I needed but the store was a bit messy.
Fantastic service from Nick helping my friend by his first Bearded Dragon
The staff are friendly and knowledgeable. The place could use a little deeper cleaning but I have yet to find a pet store that is really clean. Having worked in a pet store myself, the staff usually dedicate that time to making sure the animals are doing the best they can for their stay in the store.
Very knowledgable and helpful staff. A great place to visit with very cute pets!
Staff was very knowledgeable and friendly, not pushy in anyway as they want to make sure you can take care if these animals before you buy them! Good job petland!!!
Came in Monday with my son to purchase some live aquarium plants and some fish for my moms 55 gallon tank. Faye got us started and another friendly woman helped us the rest of the time (didn’t catch her name). Very knowledgeable, I learned a lot more than any other visit to any other pet store I’ve shopped in. She helped us pick out some beautiful and healthy fish to add to our community tank, as well as the plants we needed to complete our natural forest themed look. Excellent instructions on how to care for everything we bought, as well as great attention to safely bagging and packing everything up as we had a 4 hour drive home. We will definitely be back to this store, it was an all around perfect shopping experience. Thank you very much ladies!
Thank you for saving my biggest headache: my rabbit . She had broken out of her fabric cage inside my car while on our cross country Canada trip and was causing a royal mess in the car . This plastic cage and the great price and location made it a day saver
Pet friendly store with helpful associates and a good layout. I am always able to find what I need and even if the employees don't know what exactly I'm looking for they will try to help me find it. If you can't find something in the physical store they also have an online catalog you can order from and it is pretty extensive.
Descent selection terrible prices!!!
Great selection
So many cute animals
Some staff members are super friendly!
I was happy with the fish staff. They acknowledged my presence, and served me when it was my turn. They had knowledge and experience with fish and offered advice. I've been in other pet stores and watched customers get yelled at to stay behind the line when they did not understand the rules, I've been ignored by staff busy chopping up food for 20 minutes, and been served by staff with 0 knowledge and experience. The employee at this location was excellent. She definitely was not a field expert but she had experience, training and personal knowledge that was much more appreciated than an expert who ignores me or is rude having a bad day.
Staff are very knowledgeable kind and super helpful!
Veike helped us out 110%. Told us things that would work to help our bearded dragon as well as assisted us in a future decision about getting a snake. Let us hold a couple of animals to ensure we are comfortable in the purchase.
The best pet store in the city
Clean and friendly.
Money grab!
It was a nice place friendly staff and cute animals
I have bought fish here and they die with in a month. I fell in love with one of the hamsters a d bought him in august sept and sad to say he had passed away yesterday after spending over 240 on meds and then we got him cremated as he was my bestest buddy. It seems like any of the animals we buy here they die fast hoping are bunny wont
I go here most often I find some of there stuff a bit over price but the staff is nice and always have what I'm looking for
I like this are, lots of variety
Great location
Might be the most disorganized store in Stonebridge. Pure chaos
Very Nice pet store, with a ton of different varieties for any pet owner!!
Great variety of fish
Great Sales ppl. Especially the assistant manager "Nicole".
bunnnnnnehs! so cute always gr8 convo with the employees ????????????????????
It's over priced and a lot of consumerist hype.
Great selection of small animals and birds.
In the 23-some odd years I've been tanking; I've never met a pet store, specifically fish section, employee as helpful and informative as Vaike. Great service ! Just requires some patience as there's only one of her and she's very thorough with all her customers.
Good service and product.
Great customer service and selection of pet products!
Closing soon! Closeout sales on!
thanks for giving me my guinea pigs!
Helpful staff.
Awesome service in the fish section! The lady there was super helpful and gave some great advice. My tank is clear now and my fish are happy.
Perfectly adequate
It's interesting how sometimes when you could use some input from a sales associate they are nowhere to be located. Whereas when you would appreciate just a few minutes to gather your thoughts a representative seems to impose groin every possible angle. Fortunately this was a "in the middle"situation. I knew what I wanted and what to look for. Some questions that arose could have been easily addressed by expertise. Then again, sales isn't the most appropriate departments hypotheticals and circumstances unrelated purchasing.
Absolute horrible experience We went to Petland to get some fish. No one knew anything about any of the fish. Every thing was very over priced With an hour of Getting home 2 of our 4 fish had died. By morning the other 2 had died. We wont be shopping at pet land again
Have a huge assortment and variety. Inviting and friendly.
????
We got a good deal on some aquarium decorations and the staff were very helpful and lots of good information
The staff there are very friendly and are very happy to help. Came in to get a harness for me and my girlfriends cat Castiel. They offered to try it on before we buy. Thank you guys very much!
The usual overpriced Petland prices on everything. Finches are ALWAYS sick at this location. I find the occasional item to buy but only if I am in the area to begin with. Nothing special with this store.
Very knowledgeable and helpful staff
Excellent
Very friendly staff and our pups always love to visit!
Always happy with the service here!
Friendly staff, great selection, well organized.
Good people who know there stuff
We were gifted some stuff for our puppy. We went there to get exchange on it as the size of the products given were smaller. We were denied to do that because they wanted the person who purchased this for us in the store for any exchange . Store Asst manager was right at the back listening to all the conversation but didn’t intervene at all. When we left store employee came out apologizing to us that he was wrong about the policy. It almost took us good 15 minutes to put it in their mind that receipt clearly stated that product should not be used and can be returned in 30 days. Very disappointed. Will never visit
Love this pet store. Just a tad over priced compared to other large chain pet stores.
Always well stocked with everything the Meow's enjoy"
Very helpful staff, seat belt wouldn't work for my dog and I had to return it and the lady remembered me and helped me find a new one and I purchased extra bones as well
Very slow service. I have had to wait over 30 min multiple times, just to leave without the one fish I came for.
Lady working at the tile was very helpful.on info on Guinea pigs.
A decent pet store with most of what you need. I'd like to see more made in Canada options in general, at any pet store. But, you can get whatever you need at Petland.
Great selection and a very knowledgeable staff, especially the gentleman who runs the aquatic department,
Had the most informative talk with Vaike about my water issues in my aquarium. She is extremely knowledgeable and helpful. Thank you Vaike!
Did not have what I wanted
Absolutely every thing you could need or want for almost any pet
Helpful staff
All of the workers were super helpful! 5 stars!
I wanted to look at plants and fish but they only have 1 employee to let 1 person at a time look, but proceeds to have a half hour conversation with them and I was third in line, I left because I don't have 1 and a half hours just to see if they have what I want
Good selection
Vaike is awesome. She knows how to help you find exactly what you need and keep your pets happy and healthy
Staff was very helpful
The service is terrible!
Very friendly service
Love the open animal cages, and helpful animal handlers
This store has everything we need for our dog, cats and degu's plus more. Their fish department is beyond compare and if you want the very best service ask for Fay.
Pleasant and admirable
5 stars. No dead feeder fish in the tank.
Always good shopping for my pet stuff here
Ok but short of staff
Nice store usually very helpful people to ask questions to
Very poor service. While taking to the fish lady we were interrupted. She left me and served the other people. I was definitely next in queue but was shunned. Walked out and won't be back.
Never been
Quiet nice friendly staff... Good experience
Good selection and friendly staff.
Expensive but one of the only places that carries the dog food I like
Love the staff here!vary helpful and knowledgeable, if they don't know the answer they find out very fast for you or find someone that can answer your question.i will be returning soon.
Great staff, helpful and knowledgeable. Amazing selection though their two tier pricing system always bugs me.
Had issue with dog bones took them back to store. Showing that they are splintering fast easy full refund.ended up buying a different kind this time my Shitzu destroyed the boucherie beef rib bones.
Great service and great selection of items for pets.
Large selection of pet products. Little on the expensive side for some stuff.
Always great service
I purchased a brush from them less then a month ago and it broke. I took it to get exchanged because I liked the brush. Got told no they did not offer to look up the receipt or anything they want me to take my time to come back because the assistant manger was not capable of doing the exchange on her own. I guess a 20$ brush was worth losing the 100$ I spend on food and cat litter. Won't ever be back and hope they fire the useless assistant manager.
Nice place to buy pets, but prices are higher than other pet shops
Great variety of pets and pet supplies!
This place is cool with all the animals in it. And you can touch them.
Always a good place to go
Awesome visit
Always sastfied with the service here.
It's a pet store... good place to buy fish and pet supplies. Animal furniture is over priced as everywhere else. Rescue your animals SPCA always has a large variety to choose from.
Good service and comparable prices.
Helpful staff, free parking
Friendly. Helpful.
could use more pets
One of my favourite pet stores. Recently got into the fish keeping hobby, Faye and Taylor are my go-to fish peeps. Very knowledgeable and caring. A lot of the time, I notice there is only one employee in the fish room which can get very busy. As a company you should support your workers a little better, we can see they are over worked and underpaid. Pricing is on the high end for most products at Petland however their stock is much better kept than the other major pet stores in Saskatoon.
Amazing knowledgeable staff!
The staff here is super knowledgeable and always happy to help! They gave me all the info I needed to know about what kind of food I should be feeding my new puppy. They explained what different brands and price points had to offer without pressuring me to buy the most expensive food. Always very helpful and this is my go-to for all my pet needs!
They carry a great variety of items for all kinds of pets but we find they can run out so best to call ahead if you need something specific. Also, the staff can be hit and miss, sometimes great, too often uninterested.
Has most things I need for my dog. Always in and out quickly
We went to the Stonebridge Petland to put together a new diet for our newt and a lady named Fay was great. She helped us research and was very knowledgeable about fish and amphibians.
Like the pets to look at and knowledgeable staff
Very cute animals like holding the birds
Great goldfish selection, one of my favourite was the Ranchu which was the last one and i quickly knew he was the one, though they are overpriced as usual, i still give it a five star... I dont think of the price as much as long as they live a happy life... And if you're planning on getting a goldfish... Please dont put them in a tank smaller than 20 gallons per fish, especially not bowls!!!
Friendly staff, knowlegable.
Walked in with our dog to get a nail trim as we were in the area. No prices posted. Went to go pay and found out it was $18 for a simple nail trim that took less than five minutes. Other stores are $10 or less. Will never be coming back to this store.
Very friendly staff. Knowledgable staff. Great selection of reptiles
Very helpful
Nice and clean, lots of fish lots of unique products hard to find a person to help
I was a little skeptical going in, spent an hour and a half at the other petland in saskatoon and got no help. Went here and almost immediately a lady came up to me and helped me. I walked out with exactly what I wanted. A+ to yall.
Great staff, fully-stocked supplies, and clean store will bring me back again.
Guest service manager was friendly, otherwise was very gross and disorganized inside. As well as most of the fish tanks were fairly murky and were also covered in those white snails. Never been in such a dump of a petland in my life. Go to confederation mall location much cleaner and actually was organized!
Cute pets great sales
Bought a beta fish . They were very helpful and knowledgeable.
Love to see all the pets
Great advice on fish. Super knowledgeable people.
I come here often for reptile food (crickets, worms, etc) but always find that they have next to no live crickets, even on the day of their shipment. Theyre just dead in the tubs usually. Beyond that, all of their accessories can be found for half price at PetSmart or even lower online.
Great fish selection
Friendly and clean pet store.
Staff are really friendly. At one point I saw a staff pull out a cat and pet it while doing some paperwork just so it could have some human contact
Always fun to go get some pet food or maybe a new critter or two.
Delivered the right products with the best service & value .
Over priced and lazy rude unhelpful staff. Will never return.
Knowledgeable staff who are very Hands-On
We have dogs, cats and aquariums and Petland always has what we need. And their club member discounts always make it affordable. Staff are friendly and knowledgeable also.
Has a nice fish tank section.
Very nice staff!!
I went to this location first time to buy fish and employees working there nobody greeted toward us.Instead they were busy talking to each other.Too much pricy.I was so excited to buy my pets but when i saw this.I suddenly came out.After an hour i went to other store where service was so good.I will never come to this shop again.First impression was the last impression.
A great place to take your kids to look at animals that is free!
Great service knoledgeable staff
Store always looks well stocked and clean. Fish section is amazing and they have a lot of variety of every type of animal. Crickets are cheap and come conveniently prepacked so I can just grab and go
Awesome place
Woman working the aquariums kept arguing with me about the size of my fish tank, my choice of stuff in my tank and my choice of fish (all of whom have been fine for the last 6 months. Rest of the staff was friendly enough, but I wont return, not shall I recommend it to friends or family. Edit: The algae eater died and introduced a disease to my tank of fish. It almost killed the others, but I managed to catch it in time. Everything I purchased from this retail location has been tossed in the trash, except for the fish which was flushed. STAY AWAY FROM THIS STORE! When we were looking at fish, there were dead ones floating in tanks, being eaten by the other fish in the tank. NOT A GOOD SPOT FOR FISH! I wish there was an option for 0/5 stars.
Friendly staff and great selection. Clean store too!
They didn't have what I needed. They are over priced even for a petstore. Their theraphosidae prices are extremely comical for example. Staff was extremely unknowledgeable this visit. They do have a few staff that are able to help you at times. Glad to see their holding areas for their puppy mill dogs are remaining empty.
Best place to go
Nice looking birbs.
Really good supply of fish. Very healthy looking stock.
I was helped quickly and my fish was caught and i was on my way! Great service
Great customer service!
The staff are helpful and knowledgable. The prices are alright.
We purchased five neon tetras from this location and all died within a few hours of getting home, some before we even got home. Customer Service was an absolute joke. Never go to this location!
Great petstore, can be a little expensive.
Friendly staff
Always friendly and helpful. Most know answers but if not always willing to find someone who does
Terrible customer service in the fish section. We walked in and spent half an hour looking without any assistance and then were basically told to buy a $150 tank for a Betta. Then we’re completely turned off of everything because of the attitude of the lady working. Left with nothing.
I had the most helpful, pleasant knowledgeable young staff member help me choose aquarium supplies. I really appreciated having their assistance.
Have stock available.
Very friendly, especially compared to the west side location. Just way too expensive
Went to buy some fish today. The employee was not going to sell them to be because he felt they needed a bigger tank even though the tag said 5 gallon and I have a 10 and a previous employee said it would be fine. There was also a hamster not moving and a small child was playing with it. Good selection of stock and somewhat clean but poor customer service, not very personable.
Dog has been having her hair fall out since we moved to stoon. The man that helped us really knew his stuff and was really helpful finding shampoo that we needed
Friendly helpfull staff.
Amazing service!!! Faye was amazing help! Got me an amazing glow tank and 4 guppies for my son! Went in for a beta but there were none so took a leap of faith and went with guppies and a glow tank! Such a great choice. They are so relaxing to watch. Way better than a boring beta! I am so pleased !!! Thanks so much!!!
Knowledgeable staff
Overpriced often sick fish,Fish manager Faye and fish staff seems incredibly Moody. Have purchased many bullied and sick fish that are now healthy and happy. Was there recently Saw many fish being cannibalized others laying on the bottom actively dying, not busy at all just lazy staff. Shop petsmart they won't sell sick fish, currently both locations fish sales are unavailable due to fish disease. Petland doesn't care about you or your pets,just our money. Ask to see a test of there water quality and always quarantine petland fish.
They have a good selection of specialty cat food and the employees are always very friendly.
One of the staff was helping us shop for supplies for our new dog. He recommended these dog treats which he referred to as the "McDonald's" of dog treats. So in other words junk food for dogs. He said they were great for training and we could give as many as needed. I didn't really think twice about it as I trusted him. It's his job to know about these things. After nearly a week of giving these treats to our dog I happened to glance at the ingredients and discovered that they contained garlic powder, onion extract and the preservative BHA. There is conflicting information online about BHA. A lot of sites claim that even small amounts can build up in a dog's system and cause cancer, while others say it's safe. My opinion is why risk it. Regardless of the BHA it is a known fact that garlic and onions are both extremely toxic to dogs. The guy told us they weren't very healthy but that's a far cry from toxic. I don't understand how they can even sell this product, nevermind recommend it to people for their beloved pets. I will never go here ever again.
My go to place for treats for my dog.
Good shop but stock of what I need is sometimes tough to find.
Great staff!!
Good selection and cats are strays and not bred.
The worst customer service ever had. Pretend to be a professional so they can upsell you However if you Google what they said everything they said mislead you to buy more and more
A person can handle the pets in this store. Birds, Rabbits, and small rodents. Staff us friendly and helpful.