Here you have all the reviews of people who are buying the products and services of Pat's Pets & Supplies Ltd (Fish Shop) in Regina (Canada).
Currently the firm gets a rating of 4.4 stars over 5 and that score is based on 127 reviews.
You may have noticed that it has an average rating is really positive, and it is founded on a large number of scores, so we can think that the evaluation is very reliable. If there are many people who bothered to give their feddback when they've done well, is that it works.
You know that we don't usually bother to place evaluations when these are positive and we usually do it only if we have had a problem or incidence...
This Fish Shop is included in the category of Pet store.
Always super helpful and understanding! Not to mention their variety is wonderful.
Cool store!
The service is spectacular and the team is very knowledgeable. You can tell each and every one of them truly loves animals. Hands down the best place to get your pet groomed and if you need some help with your pet’s training, Sheena is your go to. She’s an animal whisperer :)
Overcrowded and didn't look sanitary
Very helpful, knowledgeable and friendly
Friendly staff, nice selection
Best service
Wonderful, friendly, helpful staff, and excellent, high-quality food at reasonable prices.
Wow my new store love it
Friendly and helpful people
Large selection of pet supplies all crammed into this modest sized space. If you can't find something, ask - as they probably have it it's just hard to find. #shoplocal
Friendly staff, they arent very knowledgeable on Reptiles though. I was given an incorrect setup when I got my bearded dragon from here and he got impacted and almost died. Cost me a lot of money. Great place for other pets but if you want a reptile go to Prarie Aquatics and Exotics.
Always very knowledgeable! Bests place in town for amazing customer service!
Friendly staff good selection for fish birds reptiles and cats and dogs
Everything you could want for your pet and great friendly service! Very easy to find at 7th and Scarth in Regina. I gave it a 2 for "appeal" because it's off the major streets and you have to walk for a short bit if you do not have a car. About 5-10 minutes.
No Strawberry Finches!!! ????
Nice small but has lots
Very friendly and knowledgeable staff. Very patient and willing to be helpful
Great place! They have an amazing selection of pet products and very friendly knowledgeable staff who truly go the extra mile! Absolutely recommend.
My go to pet store. They got everything I've ever needed and have been able to accommodate for my special requests. Don't think I'll ever go to another store my my aquarium needs.
Staff are very knowledgeable and friendly
They have great customer service. They are always willing to help me and answer questions about my fish. When I first started going there they have always been professional and kind , and still they do it.. kind of expensive for fish supplies. So Walmart I go!
Very poor service i did not like it i spent over $300.00 and they werent concerned that i wasnt happy with there services.i left telling them i will never recommend there store to anyone they were very poor services
Very friendly and helpful staff. Didn't know what to do for my boy's new 5 gallon tank. They give great advice and have a tone of fish to choose from!
Very good
I’m a fish and bird guy. Pats got pretty much everything you need to successfully raise either . Staff friendly. Could use more salt fish. Over all a good experience
They take a very good care of their animals and your pets
Always a great experience going here. The staff are super knowledgeable and there's always someone on hand who can answer your questions related to pretty much any pet. Definitely recommend checking them out first if you're in the market for a new pet or if you just need some basic help with your current one.
Huge selection of quality supplies for all types of pets! Friendly, helpful staff, and a well kept store and sale animals. I would recommend Pat's to anybody!
Corner store for pets
Very helpful, friendly and they know their animal products. Great quality in selections of dog and cat foods. Highly recomend.
Tanks were clean. Good selection of fish and fairly priced for a LFS. As a matter effect, some fish are priced cheaper than big ticket stores if you know the going price of what you are looking for. Staffs service was ok but lack of personal touch and interaction, thus why no five stars are given. The staff who netted the fish for me can use a bit more training. He used a tiny little net to try to catch small and fast moving fish results in stressing the fish out. Instead he should use a small net to school the fish into the bigger net waiting at the corner. His way of handling resulted in water splashing everywhere and all the other fish in the tank were stressed and freaked out, obviously the tank was clouded with debris.
Was actually way better than expecting! Huge store, huge selection, exotics... truly seemed great! My only issue was the staff. There was one kid who seemed to be happy there.... the rest, especially the kids at the till couldn't have cared less about thier jobs in my opinion.
A bit congested for the small space and a little pricey but a good selection of pet supplies. Nice staff also.
Great help for first time aquarium enthusiasts. Offered to answer any questions we might have in coming days after our purchase. Staff was great!
Great service
Helpful, great selection, a little cramped
I went here to purchase 2 fancy goldfish for my tank and one of them passed away and the other one has given ich to the rest of my goldfish in the tank. Their goldfish care is less than perfect as I saw many dead goldfish in their tank, probably from the ich. I wouldn’t recommend buying any goldfish from their store until they step up with their care and start using those fish treatments they sell in their own tanks.
Good pet store. Stock and service are great
Miss their exotics spiders and snakes galore but not no more....
Super friendly and knowledgeable staff with a great selection of pets & supplies!
Great service. I go for tropical fish and tank supplies. Knowlegable staff that are more than willing to offer advice and answer questions
Tanks were really dirty and didn't seem to be taken care of.
It has a lot of different types of pet food, toys and accessories. They also have a wide variety of fish, tanks, filters, as well as good salt water fish selection. Friends helpful staff also helps gives them a five star rating.
This is the best per store in town! Great prices and selection.
They've got a lot of stuff here! And good prices on all the stuff we checked out.
Best pet store in the whole city!
This place is awesome, if you ever have any question about anything pet related they are there to help! Plus they have tons of items in stock.
Primarily fish focused, but that's fine with me :)
Friendly helpful staff
Good selection of fish/Reptiles. Over priced like crazy though unfortunately. Staff are fairly nice but been avoided a few times after asking for help.
They are so knowledgeable and helpful. Thank you foe helpinhnour son get his first fish set up right.
Still waiting to hear back from the owner/management for about 4 days now. Sold us a product that wasn't reef safe and it resulted in some of our very beautiful salt water fish dieing.. POOR CUSTOMER SERVICE!!! I see the owner or management replying to some of the good reviews so hopefully this gets us a call back sooner. ** UPDATE* DO NOT GO TO THIS PLACE IT IS A DISGRACE, OWNWER WAS THREATENING MY HUSBAND OVER MY REVIEW, when he took almost two weeks to get back to us after our fish died from a product they recommend. Tried fixing the problem by putting the blame on the company that they stock their shelves with. Zero accountability for their mistake. Quick to make a sale! But zero sympathy when they cause your pets to die oh and a tip maybe dont allow clueless kids to run your store!!!!
Great place
super friendly staff & they were helpful. unfortunately all the fish that i purchased developed ich & died. did everything directed to do & still lost the entire aquarium to disease. water had been treated & tested, came back clean. temperature was in recommended parameters. dont know what went wrong.
Always friendly and helpful.
Their fish tanks are really dirty and gross. But the staff is nice
Cool place
Great staff and lots of supplies
????
The place to go for information on pets.....
Some great advise on fish needs here.
Great products. A wide variety of stuff for our chinchilla and friendly staff. A super nice tortoise is also a resident looking for a home.
Friendly staff, good variety of inventory. They're the only supplier of my cats' food in town, so they will continue to have my business for years to come!
The staff is always helpful, knowledgeable and friendly
I always buy from Pat's. Great quality food, and nice staff. They even carried the dog food to my car today because I'm super pregnant right now. Great place!
They were really good clipping my large puppies nails. Great local place. I think they need a bigger and more visible location though.
Limited parking. No disability parking. Coming. Into the store is dangerous as the entrance is uneven and broken. Caution going in is strongly advise. The store is full of your pets needs at a reasonable price. The fish are many varieties and beautiful. We bought aquarium supplies and 4 fish. Enjoyed my time in there walking around . Recommend highly if they fixed the entry way.
staff was very helpful
Very friendly. Good service.
Very good store would recommend to people and friends very good service sometimes a dog who walk around the store don't be afraid he is friendly and one of the girls dog also his name is Kevin might at sometimes be noisy because of bird chirping but not very often usually have what you need have a shelf with clearance on it all the time have a wide variety of dog and cat food reptile décor and food or bugs also have a very wide variety of animals rabbits,reptiles,fish,hamsters,birds,tarantulas, scorpions,you pretty much name it they have it if the don't have the exotic pet you are looking for go to pae prairie aquatics and exotics they might have it they are located on park street just up the street from cowtown but pats pets most of all has nice employees would recommend them over petsmart , pet land and all the other big brand stores oh and they have very reasonable prices
Not much selection. Maybe better for exotic pets but not much for cats.
Always great customer service! And Salt Water stuff!
Clean store and GREAT service, with knowledgeable reps. I'll go back.The selection is GREAT.
Very knowledgeable and good staff. Care about your pets as well, often have good suggestions!
Super helpful and knowledgeable staff are very willing answer whatever questions you may have.
Expensive
very friendly workers
Ive only been in the store once or twice since i moved back to the city was pleasently surprixed how friendly they were to myself and my cat. This was the first time ive taken my cat to get her paw nails trimmed. They handle her(my cat) with kid gloves .and my cat didnt put up a fight ( which i thought she would have ) pricess were reasonable will return for sure Dunc.
This is an amazing pet store! Huge variety and staff are caring and really know their stuff!
Great selection of critters and supplies. Great attitudes and can answer any questions. I've been going there for over 15 years. Support local.
Good selection of stuff & reasonable prices.
It has a lot of different types of pet food, toys and accessories. They also have a wide variety of fish, tanks, filters, as well as good salt water fish selection. Friends helpful staff also helps gives them a five star rating.
Lots of toys for the fur babies. Hard to decide what to choose. Nice place.
Excellent staff and everything pet you would ever want or need.
Lots of fish & pets to look at, lots of supplies and helpful staff!
Pat and his staff and awesome and very caring!
Amazing service and helpful staff! Will definitely be shopping here for all my animals needs!
Awesome. Simply awesome.
Great place. Has what I need when I need it. Friendly staff!
I highly recommend this store. Sheena, the staff and owner are extremely knowledgeable and friendly. They always go above and beyond to answer your questions and help you. I won't go anywhere else for pet supplies and services.
Great selection, prices and staff! Love my stops in the store, I can walk in and find what I need when I'm in a rush but love to wonder around and see the selection of fish too.
Friendly staff, lots of fish, awesome pricing! Will definitely be back once our li'l pigs arrive (if they do)
I always love how they know so much about reptiles and salt tanks :)
We take our dog to get clipped there and unlike other places he's been he isn't all anxious and weird after his cut. I'm not sure what they do different but he seems relaxed with the care he gets from the cutter. We sure appreciate it.
Honestly they are really helpful and cooperative. Mostly they are polite and trying to help customers.
The staff is very knowledgeable and friendly! Great experience, will go back instead of shopping at a chain store
Lots of friendly service.
Super friendly staff! Great selection of reptiles, fish and other animals. Plus all the things to go with!
Staff are always helpful and non-judgemental they have a great selection for all types of pets. Will keep going back for sure.
Staff seem informed and are helpful. Store building is old,dark,overcrowded and rundown but the fish I bought are healthy and doing well.
Large selection of aquarium fish
My girlfriend works there and she loves it! I know they take amazing care of all of their animals and other livestock. They love and care for them like they're their own pets. They're also super friendly and knowledgeable when it comes to almost anything!
Pros: This place had a large variety or merchandise for all your needs, great choices from high end to.low end foods and supplies. Also had a great range of Fish tanks one could possibly need for new or old hobbyist. Cons: Over priced stock. Store needs new paint on outside and in. Shelves where everndirection often leading to confusion and discomfort. There was just to much on display to fully grasp the enjoyment of the variety they had. I would love to see this store much more tidy and alow room for people to move around. I personally felt almost filthy just walking around. Nutral perspective: I did enjoy the friendly service and various types of fish and variety they had to offer. Will not return :(
Very helpful staff
Hands down best pet store in Saskatchewan
My cat has allergies. I get my cat food from here. Staff were helpful.
Love this place all the crickets my dragon needs and more
Still waiting for pre paid pet ????
I’m all about supporting local and I like the fish selection you have, but honestly my last visit to your store I got yelled at by one of your staff for going in your bird section not realizing it was employees only but the door was wide open you don’t see the sign, I’m pretty sure there was a better way to handle it, I just apologized and walked away. Will never come back.
Knowlageable staff. Lots of quality products.
Awesome mom and pop shop. Love locally owned!
Staff are very knowledgeable and helpful
Knowledgeable and friendly staff! Recommended for everyone who has pets!
Lots of stock and great staff!
Huge selection and friendly staff! Shop local!
Spent a 100 dollars on fish and all of them died, I'd believe it was my tank but everything is in balance and two of them didn't look good hours upon having them in the tank
Very knowledgable and friendly staff!
Excellent as always
Pet market
Good store
Great place
Really good customer service! :)
Great people with lots of knowledge of all sorts of pets
Very knowledgeable about pets and what is required for care of your pets
Absolutely amazing pet store if you love fish of all species fresh and salt water this is your store... also a unique variety of reptiles as well as rabbits,farrets,hamsters,birds an all around awesome pet store don't waste your time with pet land or pet smart
They are ordering my dogs treats for me.
Graet selection
The ladies were very helpful and friendly with my Chloe
Excellent selection
Amazing selection and the staff seem to actually care about your pets needs
Got the cats claws trimmed. Did the job quick and efficient as usual.
Was an awesome experience, staff are attentive and knowledgeable. Would highly recommend
Have not had a good expirence in this store. Questions often dismissed. Many of the reptiles are not being cared for properly. Sells animals to new owners as babies without proper disclosure of needs as adult. Certain reptiles in with other species that have different care needs. Really unfortunate.
Not selling any fish right now so had to go to pet smart like to support small businesses when I can seemed to be quite paranoid told me to get what I needed and get out and that I shouldn't be out in public for there peace of mind they should probably close right now people can get dog food in a grocery store business w
Love this store! I set up a community tank and after planning out all the fish ( mostly Barbs, Tetras and Guppies) the staff was great at locating them and selling me ones that go well together. They made it easy for me to maintain, as they sold me tropical flakes that all my fish can eat, and laid out a cleaning plan every 8 weeks. Also I once saw some ladies buying a bugdie bird (I overheard threir 3rd try) because they had a tiny cage and an agressive female one that killed the last 2 :( Pats pets staff deterred them from subjecting another one! Good for you guys!
They didn't have the food I wanted in stock, but the staff were great
I came here one night after dropping my kids off at the near by jujitsu gym. I took a look at all the neat pets they had and inquired about some fish. I had a small aquarium at home housing a betta fish and I wanted something larger. They answered my questions and seemed knowledgeable. I ended up buying some dog food while I thought about the fish idea. My wife ended up buying me a larger aquarium for Xmas so I returned to Pats and they helped me pick out a few fish, the girl was super friendly and seemed to know her stuff about fish. I want a couple more fish so I’ll be back to get more. I will continue to buy my dog food from Cowtown however only because of the loyalty program they have. If Pats had one similar to theirs id probably buy from them. Thanks
I love this place. Always neat animals and they are always willing to help in anyway they can
Staff very friendly and knowledgeable happy to help
Nice
My 17 year old dog gets groomed here. Staff are amazing and very patient with her.
Ok prices, awesome selection. Friendly staff.
Great service and friendly helpful staff!
Great selection of stuff for your animals at good prices..friendly staff anlway wanting to help you get what you need
Not Box Store garbage. Pat's pets stuff is the stuff that dogs should be eating. Real food not fillers. And it's local
Locally owned and operated for anything pet related
Great prices friendly staff really good Sheena did a great job with my dog
Knowledgeable staff and decent prices
Went in because I was curious about rats as I've been thinking about getting some for quite awhile. Although they had none at the time I had asked where they normally get their rats from and the lady flat out refused to tell me. I went here thinking a locally owned pet store would get their animals from reputable breeders rather than mills like large company stores do but her saying she wouldn't tell me left a bad taste in my mouth. This was my first and only experience there.
Knowledgeable staff, lots of stock.
Always good service and products.
Friendly staff, great service.
Great pet store
Great friendly staff
Best place in town
Great help as always! ????
My dog likes the smells and treats ... Who am i to argue
I adopted a kitten and its obvious he was well looked after and well trained, the adoption process was great too. All the staff were amazing and friendly and knowledgeable.
Has a good variety but is highly overpriced.
To crowded but nice people very helpful if they don't no the answer,they will try to find it. Just to much stuff everywhere. Get a storage locker or have a huge sale. But I still love it.
Best fish selection in the city period.
Best Pet store in the city. No a pretty store but he has a lot .
Always have what you are looking for. A full scale, one stop pet shop.
Just spent a half hour in there waiting for service and never got any. Had planned on spending over $100 there but they're too busy to care.
Very knowledgeable about my bird and how to help take care of him
Friendly staff aways have what I need.
Friendly and knowledgeable staff. Will definitely be going back!
Good selection of fish you don't see at the big box stores
One of few places in Regina that have all your pet needs at decent prices!
.employees friendly
Mixed feelings...I go here if my regular store doesn't have stock
Great Service!
Hidden gem! Well stocked and lots of staff to help!
Friendly and helpful staff. Spent alot of time discussing options. Did I mention friendly?
They gave me my lepord gecko but the crickets died to fast
FOR YOUR DOGS SAFETY - DO NOT GET YOUR DOGS CUT HERE - STAFF ARE CLUELESS - had my two dogs hair cut there horrible job and i have serious concerns for the safety of animals brought here. Not only did the person doing the grooming show up 20 minute late, but she obviously did a rush job that threatened the health of my dogs. One of my dogs was supposed to get a breed specific cut - a Scottie- the lady doing the grooming had no idea what a Scottie was and pretty much trimmed off his eyebrows; she kept referring to him as an Irish terrier. How can they offer breed specific cuts when the person doing the grooming has no clue what the different dog breeds are. Worse yet the other dog was just in for a baths and sanitary trim. The trim involved shaving her face to the point where her eye LASHES (not brows) were FULLY shaved off. I have never seen that done before and am just glad she didn't do any damage to her sight. FOR YOUR DOGS SAFETY - DO NOT GET YOUR DOGS CUT HERE - STAFF ARE CLUELESS
A lot of selection but makes me feel claustrophobic.
Huge selection of aquarium and pet supplies
I like the people that work there and that's where we adopted our kitten from.
Top notch customer service. If they don't know a solution to a problem, they will actively try and find one. This is proper customer service in my books. Very friendly and knowledgeable. Been dealing with this store for many years and any time I deal with other stores, I'm reminded why I shop here. They are the best!
Great Help! Such a wide variety of everything!
Awesome place. Large selection and very helpful.
Just plain rude, and don't bother placing orders here they don't even write them down. How they even stay in bussines. Wont recommend go to pet land at least they medicate their fish.
Supporting local is easy with Pat's! The friendliest staff, competitive prices and VERY cool aquariums. They do lack variety in cat toys-- but I don't care, I will support this business as long as I live in Regina!
Staff were uninterested and not very knowledgeable.
Nice and friendly workets. Reasonable prices
Huge selection of products! Because of the huge selection space is a little cramped but well worth squeezing in.
Warm and friendly staff. Good at suggestions for products to help your pet...
Nice place
Nice place for critters
Staff is absolutely fantastic. Selection on aquariums, product and fish are far better than anywhere else, and the quality of their fish are superior than anywhere else too. Prices are reasonable for the most part, if not a bit more expensive but they actually have items in stock unlike everywhere else. All in all, best place in the city for your pet needs.
Great staff,great knowledge.
Love this store. Very informative staff too!
They helped me by answering all the questions I asked about a certain pet.
Friendly staff and great products
Very knowledgeable and friendly.
Very nice and helpful people. The store has a lot of different items. It is a little cramped and as with most local businesses it's a little more on the expensive side.
Pat's Pets is the go to place for extraordinary knowledge friendly staff and superior selection
Lack the knowledge & spirit. Not so welcoming.
Lots of stock. Old and new. Fish tanks were a little cluttered.
Always get the best pet food and treats here, and they always have good advice when I'm having a problem with my cat or dog.
They have everything i needed for all my pets
rlly friendly workers, also i got to hold their ferret ????
Best aquarium store in town by a landslide with a great selection of fish. They have fair prices and a more than fair warranty on livestock.
Loving pats pet's, they help me out w/ so much, aswell as having various pets to enjoy you look around while your there.... Always entertaining ????✌????????
Lots of good selection.
Went in and looked at a variety of creatures. Employees dropped a hamster and did not assess it further for injury. A uro and beardie were being kept together which have very different needs specifically heat and diet and should not have been cohabitated. Do not recommend.
Very friendly staff and extremely knowledgeable also very accommodating
Way over priced. Worker was not helpful at all. Nobody should adopt animals from this place. Was disgraceful.
Staff is always super friendly and willing to help, always a great experience!
They are friendly and very knowledgabe.
Great selection of fish and supplies
awesome deals
Super disappointed with their no exchange policy for unused products. My mom went in to buy us a kennel as a gift and informed staff the dog would be no larger than 40lbs. Staff recommended she buy the XL kennel, which she questioned them on and they reassured her it was the correct size. When I saw how large the kennel was, I contacted the store immediately about exchanging (as the kennel hasn’t been used at all as we don’t even have the dog yet). The staff member was kind but gave no explanation as to their policy - just stating that no exchanges were possible. As a soon-to-be dog owner, I won’t be purchasing anything again from this business. If you take advantage of customers who are asking questions about a kennel size, it doesn’t leave much for reassurances about buying food and other necessities for your pet.
A bit cluttered but great selection that seems more price friendly than most pet stores. Staff were great but I'm did not appear to have a great deal of product knowledge.
They have excellent staff and a great variety of pets and pet products. Very happy with the gold fish and koi I purchased the other day from them!
Great pet store! Wide selection of products. The beta fish I bought was healthy and colorful. The do not keep their beta's in a small cup or bowl. The fish get their own filtered tanks.
Great local pet store with very friendly and knowledgeable staff.
Friendly knowledgable staff
Helpful friendly staff. A good variety of products for all animals big and small