Reviews of Petland Prince George (Fish Shop)

JustJoanne

Twice in the last year I have gotten great service & hearty fish here. When I say I am from out of town they package them up really well for the long drive too.

Dejan Pesic

A bit hard to find staff but great service

Lily Beigi

Staff are really helpful and friendly

Renee Trepanier

Great costumer service

Ben Seidel

Wonderful helpful staff. Excellent variety of products.

Rusty Shackleford

Refillable kitty litter, what's not to love.

Katie Passmore

My son loves seeing the birds and animals when we are there to grab dog & cat food

Stefanie Werstiuk

The people here are great and are very knowledgeable.

Bryanna Foster

Great place

Aviation freak 117

Hamster go squeek

Sean Kelly

Nice staff.

Darrell Kopp

Great service

Blaine Watts

Always have what my fur baby needs

Travis Reynolds

Knowledgeable staff, fair prices. Animals are usually in very good health.

Mason Wong

They have really good pets and for the most part have great customer service. I was not impressed however with one of the employees aggressively shoving a small rat into a box when I adopted him. A gentler touch would have been appreciated

Corey Petersen (Grim_Tigger)

Petland always seems to have a very relaxed environment, with lots of nice young people, tons of variety in product! They seem to take relatively good care of what animals they do have! (Reptiles and Fish), but they carry a ton of product for all kinds of pets!

Shane Chevalier

Service was amazing!

Lee Munro

this place is so overpriced, its hard to believe the cost of stuff thats not worth half what is being charged.

Gail Soucy

Great shopping for our # 1 pets!!

Caryn May Barnes

Staff is always friendly and incredibly helpful. Super easy to find what I'm looking for.

Alex Carroll

Amazing place. Knowledgeable staff, very kind and helpful. I really wanted to buy the Senegal they had...

Floyd Brown

It a pet store lol

Frank Rioja

Very nice place and clean

Donald Dragomatz

Friendly and helpful staff, great service and great pricing

Jennifer Carter

Good products

Deven Kromm

Good place to buy animals and animal care supplies. When it comes to pet food they are over priced! But great service all around!

kate m

theres a lot of things wrong with this place, mainly how the animals are kept but it is what it is I guess

prince efren

friendly service..

Giggle Giggles

So much too look at!

Jaime V

Decent prices and always has what I'm looking for. Sometimes I wonder about the treatment of animals but I wonder that about most corporate pet shops. The staff all seemed really passionate about animals and have lots of information.

Shane Ball

Lots of pet products, few cats, birds, rabbits, fish & snakes

Mike K

Very helpful staff for when you get a chaotic new puppy

Mike Cabat

Good pet store large selection a little bit pricey for some things

Heather Himmelspach

I love this place and has great fish

Cody Thomas Gray

Place needs an update or a deep clean. Lots of haggard looking fish. But the staff are always pleasant.

Kimberly Ratzlaff

Staff was so great, so helpful, and friendly!!

Ivory Cameron

Helpful staff

Kimberlee Reimer

Good selection, lots of cute animals to pet

Ashscorp Ashscorp

Amanda has amazing customer service skills and her knowledge about the reptiles is just phenomenal.Kudos to her

Brandi Winters

Love the pets

Dally Bedell

Only pet store i shop at!!

Sue Sadler

Good service

Greg Nixon

Always good personalized service. There is some competition among the departments, but the customers seldom see it. Pets on a leash or under control and welcome to visit to see the animals on display and the pets love it! Good selection of goodies. Best of all, and least mentioned, is that they have Ginger, the best dog nail trimmer and groomer I've ever met. She simply has a natural rapport with the animals that keeps them calm and happy no matter what she is doing with them. She's a keeper, and deserves a big raise!

Terribee Jones

The Petland staff are friendly and helpful, however at times they can be hard to find. My main concern is the grooming department. I was assured the groomer, Ginger, was very experienced and able to groom any dog. With that in mind, I made a long 21/2hr. drive to get my shitzu groomed. (There are no groomers in my small community). After spending less than 10 minutes with the dog, who is a bit energetic, she refused to groom my dog. She even had the gall to require me to stay there during the appt. Any other groomer prefers to make a connection with the dog on their own and don't require extra help...isn't that what they're paid for??? Petland should hire someone who isn't afraid to get their hands dirty and try to get the job done. Very disappointed and disgusted.

binge bee

This is the best place to bring your children because there is open cages and you can ask to hold the reptiles and the services are a 7/10

Cheyenne Michelle

My dog is like my child and out of all the pet stores in Prince George, Petland is by far our favourite. The staff there is very helpful, kind and are genuinely animal lovers! They are always so happy to see me and my dog and I definitely don’t get that treatment anywhere else!

J.P. Muldoe

Five stars because animals.

Geraldine Johnson

were not helpful in finding my item

Paula Tytula

Clean, with friendly staff

Arthur

Good customer service, not that bad of a selection could have a bit better prices

Rachel French

Great to bring the kids always cheers them up and it makes me happy to see all the Pets so neat ????☺️ Check them out they might need a nice home to go to ???????? Pets bring you joy ????

Laura Jaffray

Love to come and visit the different little animals????

Richard L

They got what you need most likely.

That Guy

Friendly people. Store manager is pretty nice and very reasonable!

D Nolan

The staff is so helpful their advice is on point with the animals best interest in mind. great tips like how many fish I can have in my tank so they are happy and healthy! Watch out for crazy good sales! The products here are great quality there is a huge selection!! This store is huge the layout is really good with wide isles for great accessibility. There is a huge double door that auto opens and the store is wheelchair accessible.

Tylara Whitwick

I love this place. The staff are always so nice and you can interact with all of the animals which is amazing for choosing a pet. The selection is excellent and they have some good sales but only really around specific holidays.

Jason Mazepa

Was a great experience buy our first fish and tank for the house. The girl that helped us was extremely knowledgeable and gave great guidance in what to do etc. Great staff.

kellie Broderick

Great selection of all your pets needs. Friendly staff, my dog loves coming in .

Werewolf ofWinter

Overpriced compared to any other pet supply store in town, or online, but their service is usually great and their selection is pretty good as well. I will shop here when I need immediate in-hand items. Otherwise, I order from my established online suppliers.

Emma Milton

Service was real good staff helped me when I couldn't even find what I was looking for .

Jenn Mahoney

Great selection

J Graham

My go-to for grooming and pet toys. They carry mostly mid-tier quality foods at comparable prices. Groomers always a pleasure to talk with and my dog has no complaints.

Deep Thoughts While Driving

Always friendly and helpful

Hannah Rae

Organized and fully stocked

Cheryl Keoppel

Best pet store staff I have found in Prince George.

Marc Posselt

They always have friendly staff, and a large selection of furry and feathered critters for my kids to enjoy watching. My daughter especially loves the reptile, insect, and fish areas with all of the glowing fish tanks.

Seventy Eagles

Overpriced but this is good as it gets for big chain petstores in pg.

Ryan Todd

I have yet to have a good experience at PetLand. There are MUCH better stores in the Prince George area to get pets from. The staff at this store are very uneducated and their prices are way too high. Go to one of the local stores when you can talk to someone who actually knows about animals and can provide you with a service.

Oskya K

Customer care is perfect here, very friendly people who care and know alot about animals. They help you in any way they can and for me they went beyond expectations. Unfortunately I didn't have much luck with two hamsters I bought from petland but they went above and beyond to help my little guy. They treated me with kindness, compassion and understanding.

Lars F

We found our guinea pigs here. That was a surprise purchase haha!

drizzt godfrey

Good

Carol Bird

I enjoy seeing all the animals. I know if i'm looking for a surtain product for my pet. I'll find it there

Zachery Wildeman

Great place to get fish and the odd items something's are way over marked up

Missy Lynn

Lots of pets to see.

Jason Peters

Not much for cat treats. Lol. Lots for dogs.

john stratton

Awesome customer service and good selection of products. Staff are very knowledgable and helpful in getting information on items I am after. Definitely my go pet store when in town.

Bill Crawford

Had everything I wanted for my bird

Crystal Maritimus

Too pricey and not a very good selection of cat collars.

Pamela Lea Turnbull (Ela)

It tends to have my dog food brands stocked in most cases. The staff tends to congregate at the front. When I am hauling my three plus bags of large breed dog food to the front and get asked if anyone helped me, my answer is 3 times out of 4 ....is....no. I clearly park right out in front in handicapped. And 3 times out of 4 am hauling those bags to my car :). There are never more then 2 or 3 people in the store when I am there, the only time I got spectacular help was when the manager type lady was there she was beyond helpful went the extra mile gave me extra samples and helped me carry to the car. Extra kudos and genesis points to her, would bring her cookies if I could, as hauling dog food bags is not easy for me. ( tall lady long curly brown hair if memory serves ) the four points are directly to her. ☆☆☆☆

Wade Foreman

Lots of cool creatures to check out. Good selection of everything pets.

Tyler Schofield

Best selection and go to in town I'd say for pets.

Lorranna Ramsey

Love this place and the staff is friendly and nice.

Kathleen Fortuna

It's overpriced. Staff are friendly. Have the largest selection of bird and small animal products in town

Kelly Beveridge

Staff was very helpful in finding what we needed best to suit our pet. Very knowledgeable.

Fsparv

Good service and good selection.

Arashdeep kaur

Nice place

Miles

Yup they got pet stuff

Natasha MacDonald

Well-stocked with friendly staff

Elaine Goudie

Great store. Friendly and helpful staff. Good membership program and brands.

Ben Berland

I used to bring my dog down here to get treats and toys for her. They have a great selection of supplies for all types of pets. I sometimes come here just to see the hamsters, bunnies, or birds. Brings back some good memories of my pooch.

Russ RJD

Large store typical

Stephanie Good

Very friendly whenever I bring my kids in to look around at the animals and they’re always so helpful when I’m trying to pick something out for my pup! The girls there love the animals and treat them as if they were their own ❤️ Best pet store in town!

sanjay keith

Great store

brianna johnson

love buying my pet food here

Amanda Horne

Healthy fish! Great products.

Caleb Seel

Friendly staff, and a clean and pleasant store.

Nullskull

They have aminals

Ryan Cox

Pick up my dog's food and toys from here. Always great service and knowledgeable staff

moodybetta fish490

Good healthy aquarium plants and Betta fish I love the most and the other fish

Eric MacLean

Carry the dog food I need..

Jenni F

I like going here. I can find what i need and the staff answer my questions or find another staff member who would know better

Russell Jones

I just recently moved to Prince George from Kamloops. I was 1 more tub of super worms away from getting a free tub, with the Petland bug program, but they don't offer it here. Other than that, I would put 5 stars, but I liked the bug program.

Doug Drappier

Very friendly

lawrence cadieux

I always use this place

MollyMDMA Bullock

They take pree bad condition of there fish it's kinda sad but witch pet store isn't .. the employees seem quite friendly and nice a couple have shoplifter paranoia n need to calm down about more then the others there's only two lady's that do it though ... Other then that great place

Jay Third

The staff are lovely but I’ve had a lot of problems with their fish. I recently purchased some platies and was assured of their great health. Unbeknownst to me, they had anchor worms and are killing my whole tank.

Robin Mathis

The service and the problem solving was excellent.

Lindsay Dagenais

I like how you can pick up the critters and view them easily.

Doug Courtice

Great Place for all pet food. Good selection of different varieties!

Alex Will

Short visit to look for a harness for our dog. Realized we need her girth measurements. We arrived about 20 minutes before closing time. Staff were cleaning io but still friendly and helpful.

Tina Beadle

Excellent food as always. Friendly service.

Sandy Gibbons

very helpful

Steph A

Terrible customer service. The cashier was trying to help us when some other employee was talking over her to us after I asked her a question then went on to talk to her about something while she was trying to help us. He was completely rude and unprofessional. I was in the store around 630pm on Monday June 22. Also I find in the last year or so the fish quality has gone down and the prices up. This last experience in there has pushed me further from Petland and I will go support the little stores for now on.

Kai Kern

They should fill up the shelf more often it's always empty ????

Barb Hansen

No service...was ignored...

diane dalton

Love the staff..informative on pets .. stock..an food requirements...????

Gwen Marshall

Has all things you may need for pets.

Roderick MacDonald

Best place for high quality dog food.

Sakura Haruno

I was waiting to be helped and a lady with a dead fish infront of me and ended up getting helped before me even though i waited 20 minutes for the worker. Pets are healthy and well taken care of, some items are over priced and better off getting them off of amazon or going to a different shop. Outdated care sheets and id suggest doing your own research on an animal

victoria smith

It was ok but couldn't find what I was.looking for

Maryann Bolen

Lots of stuff

Junho Bae

Good

Jaemae Prochner

The worst grooming experience my dog has ever had. Terrible job ! I should not have paid and just walked out.

Ryan MacDonald

Manager fired staff on the floor in front of customers after a transaction was done. Manager was hovering by during entire transaction.

discoveringme2004

Great service...lady knew exactly what i needed.

Kirti

Staff is helpful ,their were no dogs or anything if they selling it.over all good kids loved ❤bunnies And fish. We will visit again .

john hamel

They have everything

M

Staff were friendly and knew what we needed.

Maddie Corbett

The employees were super nice and helpful!

Susan Banks

Everyone was really nice.

Taylor Hawkes

Tons of selection of both products and pets. My personal favorite pet store in town. The staff is incredibly knowledgeable and helpful!

night shadow

Little expensive than others

Jay Seebach

Shop here alot

CllConnie

I don't buy much there, but I do take my dog to Ginger, the groomer. She is just great! Not real fancy, and very down to earth. She gets the job done with minimal fuss. My dog HATES having his nails trimmed, which is why I can't do it myself, but Ginger just calmly trims him, and he sits there like an angel. Boggles my mind. If you are looking for a groomer that is sensible and will treat your dog well, this is the place!!

Georgina Kirby

Great range of size choices for dogfood we went for, better for price and choices than the famous competition!

Ashley Maida

I Love petland! friendly and knowledgeable staff who love all the animals. They treat the animals great and make sure they all have what they need when they need it. I was very satisfied with how I was treated as a customer and how the staff loves the animals so much.

Brad Carter

Lots of selection and decent prices. Staff was helpful.

Lisa Gladstone

Great selection + knowledgeable staff who were happy to help

Harry Lang

Great people and healthy fish!

Kijana Blaus

Keep getting fish with camallanus worm ****DO NOT BUY FISH IF YOU DON'T WANT TO WASTE YOUR MONEY AND GO THROUGH HEART BREAK***

Rebecca Sluchinski

I am appalled at the absolute disrespect for customers at this store. The abusive ways myself and 9 year old child was treated by the female manager and a staff member in the fish department is never acceptable. In front of several customers and staff both my child and I were wrongfully accused of having covid-19. Yelled at and harassed in public. The slander that was committed is appalling. A formal complaint to head office will definitely be followed up on Monday when they are open

Eric Lytle

Great service

Katherine Brown

I find that every time I go there the staff ignore me. I dont want anything special. Maybe a smile, a hi, or can I help you find something.

Myrna Shiels

Found my cat the purrfect cat tower, for her inner diva.

Madison

Great place for toys, food and info on pets you may want. Tue staff are always helpful and kind

Jennifer Cormier

Too bad I can’t post the screen shots I have of a post so here is the copied and pasted version this is from someone else who bought a tarantula from there recently..management and staff need to be turned over or given proper training Shout out to Petland for killing their animals and their terrible management????Bought a tarantula last week from there that was pretty much dead when I bought it. When I got there, I saw that the 1/2" sling (baby tarantula) was put in a 5 gallon tank (way too big of a tank for a tarantula that size) with no water and a live cricket twice the size of the T (crickets can harm the tarantula). Little buddy was curled up in the corner. Seeing the condition it was in, I felt like I was forced to buy it knowing that I'm probably it's only chance at living. When the lady went to get him, she was poking at him with metal tongs which made me stop her and grab the little guy out. He was barely moving and was in death curl. (You shouldn't even be able to pick up a baby tarantula in your hands without it moving unless there's something wrong with it). I let them know that I would probably be coming back to get a refund since it'll most likely pass away due to the environment it was put in, to which the lady tells me that they offer a 30 day money back for animals that don't make it. The day before yesterday, I called petland to let them know that it had passed and that I would be coming in the next day. Yesterday, I went there and walked to the back to talk to one of the employees. She told me to wait a sec while she tries to get one of the managers on the phone to come back there. When she's done on the phone, she tells me to follow her to the office in the front where the manager is. As I got to the office, I noticed that both managers (male and female around the same age) are both in the office with the door closed with only 2 new employees out in the store helping people. I start to tell the managers the problem and let them know what they were doing wrong with the tarantula in how it was kept. While explaining what they were doing wrong, I was cut off by the store manager (male) with "well we can already give you your money back since it's been under 30 days" clearly not wanting to hear what they did wrong, just wanted me out of there. So when I ask for my refund, he tells me that there's a number at the bottom of my receipt I have to call before I bring my purchase back for a refund (which I was never told of ahead of time). He said that this number I call is a lady in Alberta that will email him that I really did buy my purchase in under 30 days (even though it says when i made my purchase on the receipt and on all the paper work I did before I bought the T). He then goes on to tell me that the lady I was supposed to be calling was on call that day so there was no guarantee that she'd answer the phone until Monday so I wouldn't get my money back until Monday. So I walk out of the office, called the lady on the spot, and got a guaranteed refund after I explained to her my situation. While on the phone, I knocked on the office door and told the store manager that she said I could get my money back. End of the day, I did get my money back, but I also know that petland will continue to do this to more tarantulas (and probably other animals) since they clearly dont want to hear what they were doing wrong. So just a heads up if you plan on buying a tarantula. BUY THEM ONLINE, NOT PET STORES. I really hope petland gets new management????

Dori Dyrland

Steve is awesome, he takes time to explain things, and helps and guides you so you don't have to sweat the small stuff, he has excellent customer service

Summer Rich

Excellent service

chantal massin

Not sure of this place any more kind of dirty and stock either nil or out of date sorry guys

James Sanders

Everyone was super friendly

Claude Shaw

Friendly service. Knowledgeable staff.

Blossom Williams

I love going there to see the animals and the birds and reptiles

Matt Rathjen

Good store can be pricey but the staff do know what they are selling and will help

James Beauregard

Great service

Bethany Wallis

Great and knowledgeable staff

David Little

I love going shopping at a place that lets your pet come inside shopping with you! Great Stop For Sure.

mike watson

Is where I get almost all of my pet related needs

Corey Clayton

Awesome staff. Live feeders dont last long though

Lindsay Logan

Came in for fish and aquarium accessories. Walked out with all the finishing touches for our new aquarium. Helpful service, nice looking fish!