Reviews of Fish & Bird Emporium (Fish Shop)

Yani Soul

Excellent services his owner has great customer service

Jessica C

Great place, very well kept and friendly staff. They go above and beyond to ensure you have the best experience. The fish tanks are always sparkling clean. Highly recommend!

Dino Sangiuliano

A lot of variety of fish and exotic birds

Roger Thomas T

Awesome

Ed Huntington

Fish and chips are great the fries are fresh the staff is friendly very clean very respectable place

L B

Our negative experiences from Fish &Bird Emporium are increasing in frequency unfortunately. We use the Bettas they provide in our store. The service is noticeably worse recently. Most of the fish they send are usually listless and die every few days. When they are delivered they come in boxes or styrofoam cases, but they're not packaged very well so often the cups are knocked over and the fish only have a few centimeters of water to be in. Sometimes the water is ice cold when they come in and the fish are struggling. We have also recieved empty cups with no fish inside and even a single cup with two Bettas in it, so they had torn each other fins off and the water was black with the shredded bits from the fish. When we tried calling to express our concerns, we were only given excuses ("Tuesdays are our busiest days! I only have 6 guys cupping 5000 fish! These kinds of things happen sometimes, last time was years ago...") and were offered no solutions, or promises of extra diligence to check the fish before sending them, or even an apology. As lover of pets of all kinds I really hope for better from Fish & Bird Emporium and for the animals there. Update: Today's delivery had at least 10 fish with less than 30% of the water in their cup. One lid came off completely and the fish was swimming in water in the bottom of the case. The moss balls had virtually no water in their cup. One fish has a paper sticker inside its cup which then dissolved and made the water cloudy with bits of paper and glue. You guys seriously need to rework how you package the fish.

Spence Diamonds

The owner of this place let my sons whole class have a tour it's very big and the animals are very well taken care of. Unfortunately they do not sell to the public but supply most of the pet stores across Canada with tropical fish exotic birds reptiles small mammals and dry goods.

The Little Fish Store

We have purchased from Fish and Bird several times, and each delivery of livestock has been great, looking forward to more orders. Highly recommend!

Ryan M

They constantly deliver Betta fish to my store that are either packaged poorly (we've received fish in cups that were toppled over in transportation that were were missing 80% of the water.) As well as on one occasion getting 2 Betta fish in the same container where one of them was very badly injured by the other.

Jordan Bellford

The best wholesale for pet stores in Canada hands down.

Debi Opasinis

This is not a store, this place sells to pet stores. They have beautiful birds and fish.