Here we offer you the opinions of real people like you who use the products and services of Fragbox Corals (Fish Shop) in the territory close to North York (Canada).
Nowadays the business receives a score of 4.9 over 5 and this rating was based on 127 reviews.
As you can see its rating is virtually the best one, and it is founded on a very high number of feddbacks, so we may be quite sure that the valuation is quite credible. If people have bothered to rate when they are pleased, is that it works.
As you know, we don't usually stop to give reviews when they are correct and we usually do it only if we have had a problem or issue...
This Fish Shop is classified in the category of Pet store.
I ordered online from Fragbox and the delivery was very quick. I purchased beginner corals as I am new to the hobby, and was pleasantly surprised by the selection of corals I received! I got several zoas, montis, xenia, and favia from the easy frag pack. Fragbox even threw in an extra coral, which was very kind of them. There was also a baby nerite snail on one of my frags- it is very cute. Thank you Fragbox; I will be purchasing again the future :)
Amazing customer service and great products! The corals and live stock are really taken care of
Good prices, good stock, quick and efficient service by mail. Had the chance to stop by in person last week and was greeted by pleasant, knowledgeable staff. The owner and employees clearly care about what they do and how they do it. Will certainly be ordering from them again.
Nice stuff. Easy website to navigate, and all frags were nicely packed in their own seperate labelled bags (those labels, amazing!), in a nice tidy box. Even over a long weekend I had it from one side of the country to the other in 4 days from order. Sadly all my SPS didn't last much longer than 2 days but thats potentially the luck of the draw. Will order again from Fragbox!
Super friendly and knowledgeable staff. Awesome selection of corals!
my corals/crabs were shipped promptly, well-packed, excellent condition - great quality and great customer service, definitely will be going back
Fragbox folks are absolutely awesome! We are relatively new to the hobby and when we called in January inquiring on quality setup, March was really good with explaining what would be a great quality set up with the Red Sea XL425 we wanted. He packaged it all up and had it delivered to us in Barrie! We are life long regulars! Quality products, beautiful healthy Coals and inverts!
Fantastic corals! Shipping and packaging is very professional. They accept e-transfer as payment which I love! Great service! I’ll definitly be ordering again!
It's the perfect little shop. For such a small place you can get everything you need to set up your own sweet sweet reef. From parts to DIY, built set up's and the livestock you need thatll allow you to stare at the tank with a smile on your face for hrs.
Best store in the city! The staff is very educated and helpful. Quality of the their corals, shrimp, snails etc are beautiful. We’re always going in to check what new in the shop because they get some amazing stunning colourful gems!
I bought some snails from them. They were very healthy and active. My tank is already looking better.
Great corals and they have always done great with shipping. Pics have been very accurate in my experience
Incredibly healthy stock and friendly staff. After receiving corals and snails from another dealer I was much happier with fragbox's quality and product selection.
A lot of selection, would recommend if you're looking to get some deals.
Have ordered several times and service has been tremendous. Always so carefully packed and professionally labelled. It is my "go to" online coral shop.
Was surprised to find really competitive prices here, got my tank $40 cheaper. Staff was super knowledgable and I really appreciated that they took their time explaining stuff to me. They also got my wife super excited about reefing (thank you!) Definitely will be coming back more.
I’ve been ordering corals from them and they are all great. It is reasonably priced and they come healthy. Easy to communicate via email if there are any issues. The corals are packed nicely and came with a heat pack. Great selections and found unique ones that i can never find locally.
Awesome store! Staff know their stuff, theres a huge variety and constantly new stock on unique corals! Got my clownfish there a little while ago, they're in great health and are exploring the new corals I'm putting in day to day!
I can't say enough incredible things about this company! It was the most amazing experience purchasing my corals and cleaning crew from them.. 100 percent satisfied and I will MOST DEFINITELY be buying from Fragbox again! EXCEEDED my expectations!
I had just recently got back into the saltwater fish hobby and never had coral's before and I bought one and I was hooked. My Dad told me about Fragbox.ca and I went to the site and ordered some corals and later set up a bigger saltwater tank and ordered some fish. I must say the packaging is top notch, shows they really care about the safety of their fish and coral's. I will be a loyal customer for years to come. Fragbox is the greatest.
Good selection of corals and great price once shipping is diluted per frag. Corals are carefully packed with heat pack, my most recent purchase traveled across the country, arrived in the dead of winter, all them survived.
Wonderful service and products! Tia was exceptionally patient and informative. They have a great selection. A must visit for any reef enthusiasts!
first time online shopping of corals. the package was great. No damage and on time deliver. Fast shipment and price of the both corals and shipping were great too. Zoas opened right after acclimation and transferred to the main tank. Definitely will do some more shopping in the future.
Friendly and Knowledgeable staff! Super helpful helping a beginner get started. Beautiful corals and fish and very well priced!
Placed a order few days ago. Recieved shipment today. All corals opened up as soon as i put into my tank. All look great. Deff recommend .
Great healthy livestock. What I really appreciate are the corals photos are realistic, not overly photoshopped like other places.
just got my first every live stock order and it was a truly amazing experience, box arrived on time if not I would say early;) heat pack felt like it was just put inside the box and the corals are all extremally clean and healthy!!!
Coral shipment was fast and corals came healthy! Great to deal with, very friendly and will go the mile to provide great service!
Best place to get a fish..... it's some place I'll recommend to anyone. Great customer service and satisfaction. You can call and the owner or his employees have great knowledge on the products and services they provide.
Friendly helpful staff. Bought 2 tanks, fresh and salt plus extras. Reasonable prices.
Always great service and products. Fragbox has great coral selection and reasonable prices, and that's why its my go to for anything reefing.
I am newer to reef tanks, and these people are so helpful. Love this store!!!
Ordered a few pieces from them and they were all as pictured and the packaging was very good. They have a great YouTube channel as well.
Fragbox is my go to for designer zoas! They're incredibly helpful and their prices are super fair and reasonable! Their store policies regarding their livestock guarantee is great and super generous of them to include. They always have super unique corals to choose from, and I find that their prices beat my local LFS sometimes. Their customer service is also 11/10, as they always go above and beyond to ensure that their customers are satisfied.
I just wanted to say off the bat that you guys are amazing. A couple days ago my mom ordered a couple corals for me in exchange for work at the farm. We ordered a gsp and an armor of god frag. we were called and told that the armor of god melted and they would be sending an Utter chaos, (which was way above my budget) for no extra cost. not only did they do that but they sent a free coral frag (Which is yet to he identified, but is very colorful, even if half open). On top of that, they gave me a coupon for 50% off shipping on my next order. I cannot thank you enough.
the frags i got look good i do wish the fras came in a bit warmer water but they are in the tank and opened in 3 hours. look good and now have new family in my tank
This is a magical place. Fragbox sells live corals and other aquarium products, as well as a small amount of fish, crabs, shrimp, and snails. Going in is like being transported into another world. All the corals glow under the UV lights that enhance their natural colors. I was here for a while ogling the fish, the snails, the crabs, and the occasional urchin and starfish, and saw a number of customers come in. Love the environment. Each customer has so many stories about his/her own tank and that makes Fragbox not just a store, but a place for coral and aquarium hobbiests to gather and share.
Have ordered from them twice now, corals and snails. Everything arrived alive and in great condition. I love the massive selection they have on their site.
Excellent customer service with wide selection of corals and product. Friendly and knowledgeable staff ! Definitely would recommend.
First time ordering from Frag Box and I have no complaints. The order was shipped quickly and I received it the next day in BC, everything arrived alive and healthy, and was packed very well. I will definitely order again in the future, top notch service and the frags were some of the cleanest I have ever seen, no pest algae on any frag plugs or frags, and when I dipped nearly no pests which is a bonus. Highly recommend. I have now ordered 3 times, and each time has been a great experience, all corals and inverts were well packed and arrived healthy and in great shape!
I went to Fragbox for my first time today. Great and friendly staff. I will definitely be returning.
Hassle free online shopping! Great communication. Corals arrived healthy packaged extremely well. Can’t wait to place my next order of frags :)
I went here yesterday and the service was just AMAZING! I mean the staff really goes out of there way to ensure you have everything you're going to need. They told me to call if I had any questions about the tank, I called today and spoke with a young lady and she was just AMAZING. I am huge on service and they literally nailed everything! - Good Job!!
Just received another great order of livestock from Fragbox. All healthy and great quality. Very fast shipping. Highly recommend them, you won't be dissapointed!
I initially went into fragbox to get more information on how to start a nano reef tank and told Tia that I wasn't planning to purchase anything at this time. She was so helpful didn't rush me and answered all my questions and showed me all the equipment I would need. She was extremely helpful and I ended up purchasing the Fluval Evo 13.5 because they had it at an amazing price! Frag box is about 45min from my house but well worth the drive, and can't wait to go back to purchase the remaining pieces to get my reef tank started! Thank you so much. First time customer and will be a repeat customer.
Good price with excellent coral frags and live creatures. Online shopping and delivery save times and energy. Will place more orders in next few weeks. Stay home, feed corals.
No masks, no greeting, not overly friendly except the girl. Some nice stock but can’t say it was an overwhelming experience. I get better vibes in a big als.
Best coral store ever ! Super helpful and friendly staff. Honest and truly helpful advice. Fair prices and beautiful corals.
Most honest well priced coral dealer in Canada. By an far my favorite place to order coral frags. Bought from them 4 times now and every time I was extremely satisfied they package the coral so well that the delivery guy left the package out in the middle of the winter and the hermit's and coral frags were fine.
By far the best place to order coral in Canada, I have never had a problem with any of there corals! Amazing youtube channel with lots of good info and will answer any questions you have.
Great Selection of corals!! Great Prices, yonger staff comes off cocky, just ignore the arrogance. Great store overall!!
Placed my second order with FragBox and I was not disappointed. Excellent product and service. I’ll be ordering again soon.
I was worried because I live in Winnipeg and it gets super cold, but they turned up fine! They also were willing to accommodate and ship on a certain day. I ordered 3 and they came to me perfectly. The product photos are a bit more vibrant than what they actually are but I still love them!
I shop here for equipment and corals from time to time. The choices are great for corals and they have a good line of reliable brands for aquarium stuff. The owner and staff are very helpful. Customer satisfaction guaranteed. Very clean place and well priced (competitive).
Options are limited in the Maritimes for stock, coral and equipment. Fragbox is more than competitively priced, and they have the product to me the next day. Customer Service has been fantastic to deal with and I cannot wait to place my next order.
Fragbox has not only a wonderful selection of corals but some great fish too! My first order from fragbox included some clean up crew essentials and my wonderful pair of clownfish. They arrived well packaged and lively as ever. My second order included the starter coral set and it was such a thrilling experience! Beautiful corals, again well packaged with wonderful colours. I will definitely be ordering again from them for my next box of corals and maybe even some new fish!
Great corals,great prices great service. Anytime I'm in the area I try and stop by here and see what they have on sale. Nothing but positive vibes and the place is beyond clean! Marcelo and Alison are both awesome to deal with will give you tons of good honest advice for reef keeping, thanks fragbox!
Have made multiple mass order purchases to be shipped from them to the Winnipeg Area. Extremely easy to deal with, friendly and when you call they remember who you are. Have been given free frags on several occasions now which really makes your day when you're new to the hobby and trying to stock your tank. I will 100% be stocking my new and upgraded tank through these guys.
I am very happy with the beautiful corals I received. Shipping was very fast and packaged well. Very healthy and vibrant colors on all my pieces. Looking forward to the next purchase in the near future!
First online order for a powerhead took a WEEK to ship out! Second online order they didn't include an item. Took our money but never bothered to contact us that the item was out of stock. We had to contact them when we received the shipment and noticed the item missing. Their excuse was "sorry we dropped the ball there in not contacting you." We visited their store today to buy some items. The store owner (March) was incredibly rude and egotistical. 3 for 3. You're out. This place will never get my business again
Wow, I am blown away with my first purchase from this company. All I can say is I'm a customer for life. They went over AND above. Thank you so much! ????????
I placed an order online first time from Fragbox. Just received the frags yesterday. Fast shipping to BC, good insulated packaging with heat packs. All corals arrived in good shape. Will order from them again.
Though the girl was nice, the guy at the computer wasn't even friendly. We weren't even greeted and had to stand at the counter until they decided they should try to talk to us. Not to mention NONE OF THE STAFF WERE WEARING MASKS. There was also an open box cutter with the blade extended to about an inch, maybe a little more just sitting on a shelf that was maybe 2 ft tall. Thankfully we were carrying our 2.5 year old or things could have really gone sideways since it was well within her reach. Sticking to Big Al's.
I've ordered online twice. The first time everything arrived dead because of the cold weather and I emailed them right away. The customer service was great and very helpful!
Just found this place a couple of months ago and have already ordered quite a bit and will be ordering much more! Great corals and service with fair pricing. James Purdy
Great selection of coral. Great staff that care about our satisfaction.
Excellent selection of corals at a good range of prices. Orders arrive on time as requested, in good condition. Also enjoy the free frags that come every so often in my orders.
My order was shipped quickly and arrived in fantastic shape all the way to PEI. Hands down would order again!
Marcelo is so friendly guy. His frags are healthy and he has a wonderful sale every weekend! Once you go to his store you'll regret going anywhere else!
They have daily deals on the website so there is always something nice to get. While in the store you can great advices from the owner and some staff. It’s a good idea to carefully check the frags when you pick up your orders.
Huge range in coral health. I had a number of Acros shipped, half looked, and continue to look, fantastic, the other half slowly withered and died over the course of 10 days. Complete coin toss when ordering online.
This was my 2nd time ordering a group of corals and I am still impressed with the shipping and the quality of the corals I received. Literally Fragbox is the No 1 place in Canada to buy corals from! specially for super fast shipping! it literally arrived the next day after shipping was confirmed and I live in the BC Vancouver! very impressed once again! Thank you Fragbox! I will be buying many more in the near future! :D
I had corals shipped for the first time (I usually shop in the store). Excellent experience. Arrived well packaged and labelled, and of course were beautiful specimens!
Plenty of corals, also affordable. Nice place and would definitely come back.
Great collection and speedy service! The corals came in excellent packaging and are all doing well in my tank. I usually try to stick to LFS since I can see and pick up corals myself, but I'm definitely comfortable with ordering online with these guys.
Love love love! I order online from these guys because they have the biggest stock, best prices and low shipping costs. Amazing customer service, always accommodating what day you want the order to arrive, if you want to add extras into your order or if you're looking for something not on their site. They value their customers and sometimes give freebies which is pretty awesome! All my best corals are from here and I've never had anything short of an awesome experience.
We were new to salt water fish tank. The staff were very friendly and patient to explain the details. We were very happy to have our own tank. And we look forward to put our fishes in the tank in a month (we didn’t know you need a month to run the habitat before you put fishes in)
B!E!S!T! I mean the best coral frag shop in GTA! Very good amount and rare SPS stock. Very friendly stuff! Must shop to go for corals shopping in GTA! ( Ps. got couple urchin today and stabbed my finger right the way when I got home. This is BAD! Lol!)
Good prices and selection of frags to choose from. Highly recommend Fragbox to anyone who wants to find that something special to add to the reef aquarium.
Fragbox has the best variety of corals with reasonable prices throughout Canada. They are extremely quick to ship and the packages received are very well packed and always in excellent condition. The corals are fantastic in terms of color, quality and size. They truly are an excellent store to purchase corals!
Fragbox Corals is excellent to deal with answering my questions without getting frustrated...all shipments come in so quickly packed with the utmost care...
Ordered couple of marine snails. They were delivered in the right package with the best conditions. All of them are alive and are doing well after introducing them to the tank. Will highly suggest to purchase livestock from this place online.
Ordered 4 times with them now and i'am very pleased with everything they have to offer. Excellent customer service; great prices; very good coral diversity to choose from. I'll definitely order from them everytime my wife let's me :) 5th time ordering; again quality pieces at good pricing. Will definitely order from them. Event had a little freeby inside :)
Made an order a big order from Saskatchewan, was extremely disappointed! The bagged coral frags arrived in ice cold water which didn't help them make it through travel. By the time we were able to accumulate them it was clear they were not going to make it due to stress. 3 out of the 12 made it and the 3 that did make it have aptasia on the frags. When my first order arrived they sent more to replace the ones that did die due to stress but again those one didn't make it either!. I was impressed by the reviews but will definitely buy elsewhere. The packaging they arrived in was very poor aswell! Please buy elsewhere DO NOT BUY ONLINE it's not worth buying dieing frags contaminated with aptasia!
This place is great. Tia was a ton of help and made sure I understood everything.
I had wonderful shopping experiences with Fragbox many times, and every time was incredibly fantastic! Love to check out their website and they always have a lot of good stuff up to date! I will recommend this shop to my friends for sure and I will keep shopping for the following.
This was my first online order of live coral, living in Nova Scotia and ordering from Ontario I was a bit hesitant. Within 24 hours of placing my order it arrived, professionally packed and the water was still warm. So far my corals are doing great. Will definitely be placing my next order with Fragbox.
Amazing store and amazing staff. Super knowledgeable and really helped me get into the hobby. My go to for all my coral and supplies.
Fantastic experience! So happy with my order. My blue porcelain crab arrived safe and happy and is feasting up a storm. Not a single hitchhiker on my frags. Can't say that about other online orders. If you want healthy, pest free reef inhabitants look no further than FRAGBOX CORALS.
Really love ordering from Fragbox, Even tho shipping might be a little pricey to Montreal Quebec, I don't mind, Because of the fact that there products and service is to 100% satisfaction & also well packaged. I'd tell ne 1 that where to ask me for referral to check them out. I been on other sites, But this 1 takes the cake ( to me that is ) because they ship out to where I'm at where by other's don't when it comes to live stock depending on witch area your in witch Sucks..... Once again BIG THANKS to ya'll at Fragbox & I'll most def keep my future orders with you .......
I have been buying corals from Fragbox for a few years. They always arrive in good shape and if by chance there is an issue, Fragbox staff are quick to resolve it. Thank you, Fragbox, for the variety and quality of your corals!
I placed my order Wednesday morning at 9am and it was at my door Thursday at 1pm…remarkably fast!!! Stunning corals for the price!!
Absolutely stellar service and corals! Have been getting my pieces from Fragbox for the past 2 years, and have been more than satisfied with every order! Got my first corals here, and have been regularly ordering with Fragbox since! Fragbox has an amazing variety of corals available, catering to every level of reef hobbyist! Whether you're just a beginner looking for some hardy "starter corals", or a seasoned veteran hunting for some more intermediate sps species, they got it all! Can't forget to mention their plethora of dry goods either! Staying up to date with the latest gear to help keep our tanks looking fresh, and operating in optimal conditions! While Fragbox has an amazing track record of being one of the best stores to get corals shipped to your door, nothing really beats being on site and seeing their operation in person! Very clean store and systems, with a team that is very knowledgeable and eager to help! Definitely one of the first reef stores that come to mind, when people ask me for recommendations!
Received my hermit crabs, Zoa and snails in perfect shape. Package was well done, well isolated and still warm upon arrival. I recommend to everyone looking for fast and safe shipping
Just received my frag and invert order and was very happy with quality of livestock and great packaging. Corals were size and quality expected and they are now acclimated and in my main tank opening nicely! A big thanks to all the Fragbox Staff for their professionalism and helpful advice! Definitely one of my favorite reef stores.
Great place to shop for corals Very professional Always ship on time Highly recommended.
Just ordered corals online from Fragbox and all corals came in very healthy and quickly. I will definitely be ordering again from them in the future
Ordered a coral I get it the first time was on FedEx not showing up on time so lost coral, but they send me a new one full of pest had flatworms a gross looking sponge all over the frag and over 8 of those tube worms things, luckily my tiger cowrie ate the sponge showed everything under was able to get everything off but had to figure that out cause fragbox decided to not reply and help me just ignores emails, Goodluck getting stuff from them hopefully you get better service
Great customer service, and the staff are very accommodating. I live in Vancouver, my corals arrived very quickly and they were all happy. Their prices are very good, and they have beautiful corals with so many stunning colours that I havent been able to get here for those prices. Very impressed!!!
Not only is the in store experience wonderful, but the online service and community for this business is top notch!
My first time ordering from frag box, and iam very happy with how quick i got the order, and how the order was pakaged. The heat packs were still warm and everything packed tight and nice. They even gave me 2 free corals! All in all great company to deal with. Any questions that i had, they responded to me within 20min! I will be dealling with them from now on
First off, I have never been here. I am writing this review because I appreciate the amount of corals they sell on their website. It is quiet impressive. I live in Mississauga, and one day I will take some time to visit this store. I go on their website every week and just imagine of having these wonderful corals at such great deals. From frags to colonies at such great prices with weekly deals. They keep updating their website with new corals and that is how I am assuming they are doing quiet well in this business. I am a huge fan of their YouTube channel. Make sure to follow them on YouTube for great informative content. Just amazing. Keep up the hard work.
This is a great little coral shop. It's too bad it's so annoying to get to, and the parking situation in that plaza is atrocious. I had heard they carried the Chinese Jebao DC return pumps, so I took a trip down to get one. I didn't really look at their corals but they had an excellent equipment selection including a nice selection of APEX products that you don't usually see in other stores. The girl that was there was knowledgeable and helped me pick the right pump for my system. I wish the store wasn't in such an awkward location because I would love to give them more of my business.
Ordered online and happy with the quality of each frag as they look to be pest free and algae free for the most part, unfortunately one of my items didn’t ship but I ordered two of it anyways so I guess all is good.
Got my fish online arrived very fast and alive and happy! Great service
Fragbox is a great alternative to the big chains. They clearly know their stuff and put in the extra effort to deliver great live coral, fish and supplies. It's exciting to see their sustainable live goods program expanding. They now bring in a variety of ORA captive-raised fish and continue to expand their Fragbox Cultured Corals (FCC) program, giving great options for those of us who believe our oceans need more corals, not less.
I could not be happier with my experience. We had a shipping delay over a weekend that killed part of my order. Fragbox were fantastic in taking care of me through this process. Very easy to deal with and really went above and beyond to take care of me.
Great place. Been visiting this store for years. I have seen this store grow exponentially over the years and quality and proper customer service never felt short of this growth. Definitely my go to reef store in the GTA. Great variety , quality coral and great pricing. Always worth the drive. High recommend.
Excellent online coral shop. Large selection of vibrant corals at fair prices. Package was well packed & arrived quickly. Fast communication. Would highly recommend & will buy again. Thank you!
By far the BEST of the BEST when it comes to quality marine products and customer service. Your always left feeling welcome, and with im sure an abundance of questions, the team at Fragbox have always answered my rookie/noob questions with grace. I drive almost an hour to their store and it's because of that I will continue to do so! Thanks guys! Keep up those YouTube videos as well :)
Great place for corals. Fav local shop
Probably the best selection of corals online in Canada, and the store is even better. There are lots of great reef shops in the gta and fragbox is certainly up there with any of them. Very clean store with fair pricing on both the high end and the low end. You can find the "designer" pieces with expected pricing but there is also a great selection of low cost frags in the $10-$20 range. You can leave with a lot or a few select high end pieces. Either way you will be happy and customer service is second to none. Great place to shop online or in person.
Great selection, great team. Highly recommend!
This store is amazing, I’m just getting started with my reef tank and ordered a light from here and it arrived quite quickly and it looks great! I love their YouTube channel as well, I’m learning so much about the hobby and I can’t wait to learn more. March is super helpful and you can tell he really cares about his business!
I had an issue with my order and Fragbox stepped up to make it right. I'm pretty amazed by their customer service to be honest. Will be ordering again soon!
Hands down the best store for all your coral and equipment needs!! Best prices, and even better best customer service too. I highly recommend this store to anyone. March is the man to to go too!! I drove from Brantford to there, and it was well worth the trip. 5 stars from me!!
Called today and the staff was super friendly.. so we went in and got 2 saltwater starter packs both staff were super friendly and somehow managed to help every customer super fast would definitely recommend these folks...
Just got my derasa clam in the mail and it looks super health! Not even 10 minutes into it being in my tank it was really open! This is the second clam I have bought from him and will not hesitate to buy other live stock from him!
Amazing online Customer service . Several awesome corals and great prices. Definitely recommend for You to check out. Not high prices for delivery charges and shipping quality is good. They keep up with their word on warranty I’ll definitely order from them again.! Constantly recommending this company to other saltwater people .
I ordered a clean up crew for my aquarium which included some Emerald, as well as Hermit crabs and snails. The shipment came promptly, all the invertebrates were alive and as soon as I finished my drip acclimation, placed them in the tank they started eating which is a great sign. I will order from them again for sure. The shipping being prompt was great as I didn't have to drive into the city.
Marsh and is team are amazing, watch fragbox youtube channel for great tips and info!!
I ordered 2 frags but unfortunately FedEx lost the delivery. To be clear this was no fault of Fragbox. Once I contacted FragBox they delivered more than what I ordered, on time, on the day I requested. A plus on customer service! I will continue to order from them as they are one fo the few businesses that pride themselves on customer service. Thanks guys!! Eric
Great experience with my coral purchases from Fragbox. Everything shipped in a timely manner and the customer service was awesome.
Really nice staff and understanding when one of my snails didn't make it they replaced it without hesitation. I make the trip from west just to shop here.
I live in London which is 2 hours away from Fragbox and yet every single coral in my tank is from them. Absolutely hands down best coral/saltwater store in Canada, staff are awesome and extremely knowledgeable and display tanks are out of this world, as for shipping packs are always still warm and corals are happy every time 10/10
Newbie in Ottawa,.....Great people, very helpful, my first order arrived without a hitch..Thank you again
Great shop to buy corals from, orders come in very quickly without any delays and are very healthy and colorful!
Good Coral selection, have almost everything you need starting out your reef tank, and staff are knowledgeable and friendly.
Great selection of equipment and corals. Staff is very friendly and prices are very competitive
Great Selection of Corals and the prices are awsome. When you purchase a WYSIWYG it really "What you see"!. Corals arrived fast and was packaged excellent. I got 4 corals and they already opened up within minutes in the tank after acclimation. For sure a repeat buyer as service is Excellent. They have an Great Youtube channel as well with education on corals, equipments, cycling and more. Legit respectable store.
Fragbox is simply the best! Best selection, products and customer service! I REALLY can't say enough amazing things about them! Tia, Dylan and March are the best in the business! Thank you for everything that you do!
I just received my Fragbox corals in 3 days only, packaged is organized safe and clean i like it much. The corals are super healthy i will be ordering again and again. Thanks Fragbox
Amazing selection of corals and fish as well. Coached me through my order and gave great advice. The store is also very impressive. Staff are super knowledgable and what was really important is that they sold me what I needed / the right items and not the most expensive products. That's why I'll definitely go back. Some of the best customer service I've had.
Great place to get corals and supplies. Prices are awesome! March and staff are super friendly and helpful, without being overbearing. The store is clean and organized too!
Great selection of corals, inverts and dry goods. It does get busy sometimes, just browse while waiting your turn. Excellent customer service.
The best store to go to for the hobby. March and his team provide expert advice and amazing customer service. They share their knowledge and set you up for success. Anytime I have a question or need a product, they are my go-to. Keep up the amazing work guys.
Lots of choice, friendly help, comparative prices and very clean systems, the latter being most important. The frags I have purchased have been well taken care of and free of pests. Good team here, clearly know what they are doing. Update These “guys” are the real deal. The invest themselves into all they do. I find prices are reasonable here and everything is priced. March (and now Tia) run a daily you tube video which is both fun and informational.
best online store !!! Corals are always nice and healthy, variety is awesome ! Always reply fast to my emails ! And prices are great to! definitely recommend shopping here !
I made my very first online livestock order yesterday and I was a bit nervous about it but the package was delivered to Quebec City less than 24 hours after I placed the order! The Dwarf Hermit Crab is energetic and the frags are absolutely beautiful. Shipping price is cheaper than a lot of other companies I've looked into. I am amazed and I will definetly buy from them again.
Went to Fragbox as a beginner in the hobby. They were so welcoming and took time to share great advice. Their passion is contagious and I know I'll be coming back in a week just to give them an update on how my tank is doing. The selection is great, the people are great, I don't know why anyone would go anywhere else for corals.
I really don’t recommend this place. They don’t care about any information they give to clients. They sold a sick star fish for me with many legs broke and I just put in my aquarium and it died. I asked about about some fish that I have and he gave wrong information for sell his shrimp and crab, he told I can put together. The fish eat all of than. I spent almost two hundred dollar on hes store and list is on second in my home. I don’t have shrimp, crab and star fish anymore. I’m very very sad about. He lost a good client, because always I was going there, I both my aquarium there with another girl. I’m very regret to make business with him.
Great selection of products, friendly staff and some beautiful corals. Note: 2 of 3 tank are using radion LED's and 1 is using T5's!
I have ordered from Fragbox many times; fish, corals, hardware, etc. I have always been highly satisfied with the health of the corals, how fast my order shipped and how they always did what they could to make sure me (the customer) was 110% satisfied. Would highly recommend!
The staff went above and beyond normal service I highly recommend this place to anyone who wants top notch customer service and information. My package was packed perfectly I will shop no where else from now on. Thanks Fragbox
Great service and the material were well packed. Ordered from Québec City and when the package arrived, the water was still warm. Will order again for sure.
Awesome store 10/10 recommend for people who wants too buy healthy and colorful corals, i bought 1 toadstool, 1 zoanthis frag, and 1 acropora and they were all healthy. My toadstool already shedded once and started to grow. very happy with this store gonna keep buying from them very happy:)
I'm disappointed with my dealings with Fragbox unfortunately. I have been wanting to start a SW tank for years and finally decided I would go for it. I've been ordering pieces for it for the past few weeks and have been searching for the particular heater I wanted everywhere. I was very excited to realize that Fragbox had it listed as in stock on their website! So I ordered it along with a couple of other pieces of equipment a week ago and assumed it would be processed and packed within a few days. Unfortunately today I get an email saying I've been refunded because what I ordered was out of stock. The email didn't tell me what was out of stock so I can't tell you which part of my order has caused the problem. Then when I checked their website again everything is still listed as in stock. I'm just disappointed. I had hoped that all of the pieces would be here this week but now I have to search for somewhere else that has the heater in stock. I'm hoping to give Fragbox another shot in the future because they do have awesome reviews!! But for now I'll go see if I can find the stuff somewhere else. I really wish I could give half stars because I want to give 2 1/2 because they carry a wide variety of stuff and their website had a lot of useful information, but I was very disappointed in my ordering experience with them this time.
Everything that I ordered came in amazing condition at the exact time that was given including something extra! ( : Great website with a great selection of gorgeous corals and I’m looking forward to ordering from here again!
Ordered beginner coral pack a clownfish and 3 crabs. Sent overnight got to me in 12 hours everything was great except one pulsing Xenia coral has passed. They had no problem giving me a credit for a new one next purchase which is coming when new fish arrive
I had the pleasure of dealing with March (the owner) and Tia. They were both a pleasure to deal with. The store is small but well stocked. I would highly recommend this shop.
This was my first time getting corals and was honestly a little nervous about ordering them online. I called to clarify a few things and found the staff very helpful and accommodating of my busy schedule holding onto the corals for nearly a week before I had a day off to receive them! Asides from all the corals I ordered being in terrific health and packed extremely well. I was also delighted to find a little surprise in the box! I will certainly be ordering again!
My boyfriend has done many orders with Fragbox. Never had a problem and the corals there are amazing! A great company :)
On cyber Monday my wife and I took advantage of the great sales that Fragbox had, unfortunately due to weather our package took an extra day to get to us. When our poor corals arrived, they were dead; at no fault of Fragbox. To our surprise Fragbox replaced the entire order and not only gave us great corals, they gave us more than what we paid for. I will be recommending Fragbox to my friends. Thanks again!
Very helpful and knowledgeable staff, easily the friendliest I have met. Great selection of top quality coral but at very good prices. Definitely worth the 3 hour drive for me to get there. Would recommend to everyone in the hobby in Southwestern Ontario to check them out!
Fragbox has been amazing to deal with for every order we have done. The corals are always shipped perfectly and heated. They are easy to get a hold of for any questions and always super quick with their response. Definitely recommend purchasing through them.
Every single ocean god and goddess to grace human cultures must be enthroned in this otherworldly shop. I have been windowshopping this website for years, and low and behold, my friend points out the store to me and says "Fragbox". I literally had goosebumps. I'd been waiting almost two decades to come to this place and it exceeded my every expectation. Not only was I awed by the colours and health of each specimen, the variety was overwhelming. I've never seen healthier corals outside of the ocean. And these folks FRAG their corals and offer manmade liverock and every beautiful piece of equipment you could imagine. I salivated at the vortechs. Mmm. Please come here and please always remember to support shops like this and reef responsibly! Don't be intimidated by the craft of reefkeeping. Its for everyone. I WILL be back. A million times.
Excellent shipping methods and very reasonable pricing along with great selection, definitely ordering again!
Incredible customer service and top notch corals. I haven't ordered from them too many times yet, but, with how things are going lately, I think that's going to change haha. Thanks for the green/pink torch guys!
Really good and amazing place, I bought 2 emerald crabs for 10 dollars and they were huge
Purchased corals from British Columbia. All frags arrived quickly, in nice packaging, and were of reasonable size (except one tiny one). I will purchase from again for sure. Thank you Fragbox crew :)
Just received my first order and wow quality of packing is Superior and so is my order. 100% going to be ordering from them again
fast shipping, great prices and everything arrived live and well. I will defiantly be ordering again.
This is an amazing place. The corals here are not only beautiful but also very healthy! I used to buy corals at Big Al’s, but not anymore!
Excellent service! Same-day ship and everything always arrives well-packaged, healthy and as-advertised or better!
Was impressed with the costumer service I received. Package came quick, next day. As well as the packaging was impressive. All corals were healthy and happy. Will order again. Thanks Fragbox
Top quality corals, with the occasional freebie :) Always dependable packaging, arriving on time, with no issues. I have ordered multiple times, in all types of weather ( through out the year ) FRAGBOX is definitely my favorite online coral vendor. Affordable prices, great selection. Show piece livestock to bring out the true beauty of your reef!!
The customer service that March (Fragbox) provided to me earlier this week was over and above. He did something that he didn't have to do. A little history, I was a customer of March's years ago when he wasn't retail - he was just selling his frag's (outstanding healthy ones) on a forum. The health and quality of his corals always meant a great deal to him - he was very proud of his husbandry and it showed. I have just returned to the hobby and my new set-up is presently cycling. I wanted to start to collect some hardware and thought I would reach out to Fragbox. When I contacted Fragbox this week about buying some hardware, I didn't bring to his attention that I had been a coral customer of his way back when, I was just a stranger to him and it didn't matter - his customer service hasn't changed one bit after all these years. I am sure that it is that very customer service attitude and the outstanding corals he sold that confidently enabled him to plunge into the retail world. He still cares about his customers. We don't see that very often in this crazy cut-throat retail world. Thank you for what you did for me and I look forward to once again buying your amazing corals when my system becomes stable enough to sustain them.
Great customer support and fast replies. Great selection of corals!
I have ordered corals several times from frag box and I am 100% satisfied fast shipping and great product. Great knowledge of corals, very friendly staff.I highly recommend them. I also enjoy there daily videos.Great job.
Frag box was great to order from with next day shipping and nothing but a good experience using them.
The best in town. Wife hates when I come here because I always spend too much but the corals are worth it. Best staff and corals. Best deals and prices and equipment for days.
Amazing livestock selection and even more amazing customer service. Btw, thanks for the hammer!
March and his staff have been helping me with the reefing hobby for over a year. so much knowledge to offer and an extremely pleasant staff to work with.
I was skeptical as to order online but great service! Arrived the next day to Montreal (Lery). Great packaging and really good price compared to local stores. Totally recommend!
Quick delivery of healthy snails. Received exactly what we asked for with an easy ordering system. Will definitely order more once the tank has settled down and balanced. Thank you Fragbox!!
Great selection of corals and some small inverts...crabs,snails etc
Great experience, corals arrived healthy and in a timely manner. I missed a promo code for free shipping and they promised to send me a coral of equal value on my next order, that is good customer service.
Can't say enough good things about fragbox. Been ordering from them since they first opened and has been top notch service and are able to cater to your delivery schedule. The quality of service and frags has not dropped since then either, They have some amazing frags and they always look great after I put them in my tank. Have no complaints of pest hitchhikers ordering from them. Packaging is excellent and frags remain at a decent temperature when shipped through the deepest and coldest of Manitoba winters. Shipping rates are also very reasonable compared to some other online retail stores which is a great plus. These guys are usually my go to when ordering frags. I also appreciate that they have their own line of cultured corals. More retailers should be doing this to advance the hobby. Thank you fragbox for your contributions to this hobby!
Never bought coral online before so did not know what to expect especially shipping in the cold but I could not have been happier to see how my Acropora arrived. Shipping was quick on on the day requested, packed perfectly , doubled bagged in styrofoam peanuts with hand warmers which kept water perfect temp, and then all in a styrofoam cooler inside cardboard box, I will definitely be buying from Fragbox again with no fears
Fantastic shop with fantastic employees! I am brand new to the hobby and they have been so welcoming and helpful to get me started. Highly recommend!
Awesome ordering from fragbox. Other sites make it harder than it needs to be. Everything arrived alive and looking healthy.
Great prices, shipping was fast but some of the bags were pierced when they arrived.
Placed a livestock shipment and was thoroughly impressed with the whole process. Quick shipment, really well packaged and I loved that they labelled each frag on the bag so I knew what I was working with. Great overall service!!
10 stars! Staff were very friendly, knowledgeable, and passionate about their work. I purchased my first saltwater tank today and had a wonderful experience. Exceptional selection of hardware and live stock to fit all budgets. I was not pressured into any purchases. All live stock were happy and healthy. I will definitely be a regular customer.
I organized a group order for myself and a friend. I ordered online and we arranged shipping details once the order was complete. All items were received in great health and good sizes. Items were securely packed and still warm even in -30 weather! I will order again.
Bought my first corals online frome these guys. Customer service was prompt and got the job done. Corals arrived in great condition and acclimated to my tank just fine. It's only been an hour but they are already puffing up and looking good.
I have ordered more from fragbox than i go to my LFS... FRAGBOX IS THE BEST!!!!! Always has the dopest corals in stock, and stock changes daily!
Corals all showed up looking like they did in the photos and shipped fast. I will definitely order again, thank you!
Corals all arrived very healthy and starting growing in no time. Shipping/packing and communication was excellent. Wouldn't hesitate to place another order with them.
I have ordered corals and inverts from here numerous times. They have great selection and very reasonable prices. Livestock/coral are very well packaged and shipped promptly. Customer service is excellent and responsive and they honour their DOA guarantee. I would highly recommend considering Frag Box for your coral, livestock and supplies.
No greeting when I entered, short answers and no masks, too bad
I can't say enough about March and the staff. They are so knowledgeable and helpful. I really like how they don't try to upsell you, if you don't need something or can get by without it, they will just tell you so. I've gained so much respect for them, for that very reason. I've trusted their advice and all the equipment, corals and fish they've sold me, and I have a thriving reef tank because of it. I highly recommend them from beginner to pro. Thank you Fragbox!
Just got my order love the corals amazing deals . live on vancouver island very remote but still best shipping and price in canada .
Much better then big al's nice and informative staff.
March is an incredible person to deal with, he goes the extra mile for his clients. Would recommend in a second, the corals are beautiful and always healthy. Thanks March!
I have wanted to order coral frags online since I started my reef tank because my LFS only carrys common species of coral. I finally made my first online purchase on monday at 7pm and I received the coral at 12 this afternoon (wednesday) the frags looked amazing and were a good size and fairly priced! I even received a freeby :D. I think this is a passion driven company, corals grown by hobbyist for the hobbyist. Thank you fragbox for the great service I cant wait to make my next order.
Fragbox was fantastic to deal with. I am new to this and their staff answered all my questions and made great recommendations. My first order was placed at noon one day and the package was at my door by noon the next, amazing considering I am over 700 km away. Fish and inverts are very healthy and I will be placing my next order with them shortly.
Friendly and knowledgeable staff! I dealt with Matt during my visit and he helped not only with questions about the coral they sold but also with some general inquiries about my tank and information about lighting setups etc.. As a newbie to the hobby, I would recommend this location to anyone who's starting out like me and will absolutely be visiting again!
This place has a excellent selection of corals for all budgets at great prices. They are extremely knowledgeable, and really take time to help their customers.
Great place to buy corals. We have 300 gallon tank running for last 7months. During last 2 months I've bought so many frags from here. Their frags are good size. Most of my frags are doing well. The staff here are knowledgeable and very friendly. They have all kind of test kids. I will surely recommend them to a friend.
I just recieved my first FragBox delivery and I couldnt be happier. I ordered 5 frags and they all look amazing. The shipping container was awesome and it showed up on time! Im already looking to place order number 2.YAAAAAA
Only place I buy corals :) The shipping is amazing, both in how it's shipped and the low cost. Everything always arrives alive, and never any issues with pests. I did lose one mushroom I bought from Fragbox, it came not attached to anything and unfortunately I couldn't get it to attach to my rock and it died a few days later, but other than that everything has always been great and would recommend to anyone. The staff have always been extremely kind and quick responses whenever I had questions :)
Ordering from Fragbox is a seamless process, they offer coral to fit every budget and have some great deals. Their youtube channel is a wealth of information, their passion towards marine life and growing this hobby is contagious
These guys are the best ! Friendly professional and actually helpful !! Can't say the same for other stores. Corals are super healthy and colorful. Prices are unreal. This is my favorite reef store ever!!
High quality product.. Great customer service.. And very fast shipping..
I have been purchasing corals from fragbox for alot of years. expect exceptional service and quality A+++. You won't regret great stuff guys keep it coming.
First time ordering was a good experience: all frags arrived healthy and shipped fast. Great customer service and good selection of frags. Thanks! Love my red micromussa esp.
Been in this hobby for years, after having kids. Need to give up and finally return again. My friend recommended me fragbox online order.... old fashion guy like me are worry about online order live corals. But let’s give it a try for the first time! And the customer service is over the top answering questions, shipment arrive on time. And the quality of the corals...OMG healthy and colourful... price and selection are so great. I am not sure if I can purchase my corals any where else after this... thank you!
Absolutely atrocious behavior on the phone and by email. STOP attacking me in the morning. When I call up they are so polite they wont reimburse free shipping, dead animals, or corals. BY PHONE March owes me 3 free shippings and at this time I have to say - it's not worth it.
I've ordered from fragbox multiple times. Great quality livestock, and willing to work with you on a delivery timeframe that works for you.
All the corals are in high quality, and shipping is fast and secured. Definitely recommend!
First purchase at FragBox and won't be the last. I did purchase a wysiwyg (buy what is pictured) Constellation with 3 polyps. I received one frag with 2 polyps and another with one. So it did't come exactly as pictured, but you know what, I was very happy with it as I could place them in different parts of the tank. I called in, and the guy on the phone was very helpful as I was making a very late order, and he made sure to get everything set before the truck left for the day. I wish they had a shop in Vancouver. Very happy with the corals FragBox.
I have received beautiful corals and healthy snails shipped overnight with a few orders. I look forward to adding to my corals through their store.
I have now had 2 shipments from Fragbox and have been very pleased with the service and quality of corals that I received on both occasions. Will definitely be using them again in the future.
I love the corals I have purchase so far.They are larger than other people that I have bought from.Always in good condition and very helpful staff if you want to make an adjustment to your order.I will always buy from them.Keep up the good workHad a problem with shipping but march came through .I have never seen a store take care of its customers like they do thanks march
Great selection of corals and for good prices. Haven’t had any issues with shipping or livestock guarantees unlike another store I have ordered from. Corals always arrive healthy
My first experience ordering online corals, and all expectations were exceeded! All corals (zoas/palys, flowerpot, montipora, toadstool, cyphastrea, chalices, GSP) came tightly and securely packed and all opened within the day or next day of adding to my tank. After a month I've already seen noticeable growth on some corals and look forward to putting in another order.
Exemplary service from March and his staff. Corals are always abundant and in spectacular health. Prices for livestock and equipment are very fair. You may even get a freebie coral frag thrown in if your lucky! I cannot say enough.... I always come back because the store is just "that good"! Thank you, March and his staff, for making the hobby just that much more sweeter!!! :-)
Amazing store full of friendly staff who are knowledgeable and are attentive to the health of the animals and cleanliness of the store.
Awesome service! Got the package first thing the next morning after getting the shipping notice. Received with all the corals bagged and labelled individually in a well insulated container which was even labelled with my name. They even threw in two "freebies" which are looking amazing in my tank :)
Super helpful in store when I was visiting the area. Order went well and great support throughout. Order arrived packaged very well and with care. Will shop again.
Had a few corals arrive DOA, they take their alive arrive guarantee seriously. They went above and Beyond to make sure I received my refund and had my re order shipped out immediately. Great looking corals great refund policies, can't go wrong.
This is by far one of the places where I have found an outstanding customer service. The store is a beauty, they have the displays right in front, mixed tanks with lots of species, big tanks, medium tanks, and even nano tanks for display. As for someone like me starting the hobby, to find this kind of store makes the process much easier, as you have someone reliable to trust your experiences and deal with your issues, prices for accessories and products are fair and usually on the low-end compared to other stores/online. Their corals looks amazing, healthy and the store grows a portion of the corals which also tells you how is their way of doing things. Staff at the store knows the hobby, you can tell their experience just by talking to them and watching them work. If you are getting into the hobby or looking for a place to supply your tank in Toronto or the GTA, this is probably the best choice. Keep up the good work!
This will be my second time ordering from Fragbox.March and his staff are excellent. Quality, selection and pricing are second to none.I picked out my corals selected my delivery and with overnight delivery via FedEx I received the next day. Packed in a secure Styrofoam box with heat pack. Can't ask for any better and I received a little special surprise with my order. keep up the great work.Thanks Bryan
I've ordered corals a few times from fragbox. Corals were beautiful, and perfectly packaged. Delivery was very quick. They have a wonderful selection of colourful healthy corals. They even included and extra "gift" coral with one of my orders ????
I order several times from fragbox.ca. They have beginner corals to rare corals. Sometimes corals as low as $5. The customer service has been great! I'll definitely be ordering more from them.
Best Place to purchase your Marine needs, the staff will answer any questions you may have. Great Deals when you get a customer card too....
Make sure to go to the store if you can. Some of the photos are heavily photoshopped in my opinion and look different in person. Price is average and comparable with other stores. The lady staff is the most nice and friendly person in the store.
Ordered some corals and snails from these guys and I live in Edmonton, shipped next day with no issues. Beautiful coral!
#1 Coral Frag store in the yorkdale area. It's 100% worth driving the distance and dealing with traffic to feast your eyes on the magnificent display of rare and exotic saltwater animals. There is not a better place for advice and customer service to purchase a wide variety of your saltwater aquarium equipment needs and animals down to simple everyday products used to maintain a healthy reef.
Excellent service- livestock all arrived safe and sound! Will definitely order again- highly recommend.
Ive bought at the store and online and i have never had an issue, very knowledgable staff and very nice people to deal with, recently i placed two orders online and was so surprised as to how the items were packed, the 30 dollar over night shipping is cheaper than me driving the 3 hour trip one way. I will continue to purchase from them online and if i,m in the city, i,ll drop by, i am very happy with my purchases. The Japanese long tenticle leather is beautiful, thank you so much.
Professional, fast and the corals was well packaging. For sure I will order from them again.
Great place to order frags from. The order came exactly as expected. Competitive pricing with ever changing selection.
Great service. Corals, Urchin, test kit and additives arrived the next day shipped from Ontario to British Columbia. Very happy with my purchase.
Really happy that this is my LFS. They have a pretty good selection of coral, they sell at fair prices, and I like the dry goods they keep stocked. The owner & regular staff are friendly & knowledgeable too.
Corals always arrive in healthy condition and in a timely manner in excellent packaging to keep them both safe and healthy. Never been disappointed!
Had such a great experience dealing with this company. I was nervous about buying online and it arriving like pictured, this was not the case. Everything was exactly as pictures and perfectly fine. Will be ordering again soon.
My first time ordering from them and I was extremely happy . The way they package their corals they arrived in perfect condition and the hot packs still warm . They work around my schedule which was awesome. They took Carr of me and I will definitely order from them again . The corals were beautiful and you get what you order !
First time at the store today ! Wow simply amazing staff and service from Tia was over the top her knowledge and willingness to share it second to none. No high pressure give us your money here. Store was clean and organized beautiful setup I will definitely be back! Beginner or old hand this the store you need for reef supplies just to look at what could be. ????????
Have known owner from way back (AquariumPros)and am glad this store has unbelievably almost everything under one roof. Pricing & selections is what's pulling me back to the store!! What a "March"!!! Highly Recommended.
I have purchased several corals and fish over last 4 months and and completely satisfied with everything. Any issues were promptly dealt with be very helpful staff. Two thumbs up guys... ????????Another great experience with staff at fragbox super helpful and friendly...keep it up guys...????
Great selection, great prices, Super fast shipping the list goes on, I always dip my corals and when I dipped the new corals I got from fragbox, there wasn’t a pest in sight... great quality and service, hope to visit the store someday if I’m in Toronto!
Very knowledgeable and helpful!. Coral selection is by far nicest I've seen. All their hardware is top quality. Everything I own for my salt water tank was purchased at fragbox from livestock to hardware. Also to the previous reviewer if location being "awkward" is the sole reason why you wouldnt leave a company 5 stars you really shouldnt be reviewing anything. Your judging the store you went to and not its location. You obviously went there because they had whatever you needed, that and the service is what you should be judging not its location. Id give fragbox 20 stars for being in the perfect spot!
my favourite store! i've probably spent well over a thousand dollars here and my tank has only been up for 5 months. I bought a clownfish here and it's so healthy and strong. All of their fish are captive bred and sometimes they have captive-bred shrimp too, and they are the friendliest shrimps you'll ever have. i only order online, and sometimes they are out of products that i bought but they are always quick to contact me and find something new that will work!
Frags were received on the day requested and were packaged extremely well for shipping from Ontario to Alberta. Excellent service was provided to ensure that quality livestock was received and communication received in this regard, was stellar. I would highly recommend purchasing from FragBox!!!
Ordered corals online from them and was very impressed! Came in record time and all the inhabitants were healthy and beautiful. I will order again!
I am very happy with the corals that were shipped to me by fragbox last week. I live in BC and I had never ordered corals online before . They were shipped fedex overnight, packaged professionally and well insulated. The frags were high quality and all were starting to open within 4 hours of placement in my tank. I will definitely be ordering again. Pic is of a duncan frag I ordered.
Great quality of corals and the shipping was super fast. I will definitely be ordering from them again.
Fragbox is one of the best coral shops I've seen. I came here twice - and my second experience had a minor issue. However, the owner March stepped up and was very kind and generous when he talked to me. He resolved my issue, and made me very happy. This is probably the best LFS in Ontario, and if not, the entire Canada!
I’ve purchased Acro colonies from fragbox a few times now, I recently had a Acro colony parish after two days, and they were more more than happy to help me out. They got to have the best and most unique Acro colonies in Canada and amazing customer service too! Thanks guys!!
Hands down the best shop for coral in Ontario. Reasonable prices and insane knowledge of the hobby. I haven't yet visited in person but all the staff I've interacted with online have been excellent. Orders have always been packaged …
I have been ordering from here for sometime now! I love the selection, and the customer service is amazing :) Definitely one of my go to stores for frags :)
Great Corals and in awesome condition. One didn't make the trip across the country and without hesitation Fragbox offered to replace it for free on my next order! would 100% recommend!
Every coral I’ve ordered has looked amazing! Great service too!
First time buying coral from these guys and first time online, very happy with the experience. Awesome pricing and delivery, well packed box. I will be getting more corals from fragbox for sure!
Great sized frags and any issues whatsoever they will fix for you. Great customer service. Shipping has been very accurate for both my orders.
Absolutely love ordering from Fragbox as they always have an awesome selection and ship it when it’s convenient for you! Highly knowledgeable and great prices!
Incredible well shipped! Corals looked great. Will definitely buy here again!
One if the best place to get good quality corals
Made my first order a few weeks ago, everything arrived well packaged and alive. Definitely going to order again.
I’ve placed a few order from FragBox. The 1st order they forgot to put my unit number on it and had the issue fixed with in an hr and delivered and my next order put in a few free items was defenantly and still am impr seed with FragBox! I would recommend them to anyone!
Both the owners and his staff are very knowledgeable and help. They are patient when answering questions. I dont think there is any other store that price frags with the average reefer in mind.
By far the best reef store in the city.! These guys are so helpful and always greet you with a smile. Couldn't ask for more. The prices are more than fair and selection is amazing. You need to check them out! THANKS GUYS!!
Awesome place for coral frags with a good variety and March the owner is a great guy! I can always expect top notch friendly customer service here.
Great corals at very affordable prices. Excellent customer service.
Outstanding customer service and corals. Have been in store and have recently purchased online. Very satisfied. Purchase with confidence! Update: Have since purchased more frags and cleanup crew and every single time items arrive fast, healthy and as described. Pleasure to deal with.
lGreat customer service, always quick to answer and helpful. Great prices and some of the best shipping prices in Canada. My corals are healthy and look as pictured. I also got some freebies!!!!
Placed first order with FragBox…..24 hrs later the order is at my door???? You can’t get better service that thanks for the great service and speed. Cheers, Carl
Received my order yesterday and I couldn't be happier. Under my lights the frags look exactly as shown in the pictures. All the frags are really healthy and all the polyps were open 30 min after acclimation. I will definitely be ordering from Fragbox again. Thanks much
My first experience and every thing was perfect. ????
Purchased a few soft corals for my reef tank from fragbox and they arrived promptly and well packaged. Corals were great condition and are thriving in my tank. Looking forward to my next order.
Amazing service, store. Have travelled from Peterborough a few times and have had overnight delivery approx. 5 times in past year. Always A++++. Fish, corals, invertebrates always arrive healthy..... 117% would recommend!!!! 5++++
I have ordered multiple times from Fragbox, Order is always correct and if something is not available they contact you right away. Always accommodating. Thank you Fragbox!!
Amazing, well-rounded reef aquarium shop! Great displays to showcase the corals. Provide good quality livestock at a reasonable price. Have very good shipping practice and I have never had a problem. Provide a great selection of hard goods as well. Very courteous and always put the customer first. For example, i once had and order mixup... they immediately shipped out the correct item AND told me to keep the extra item! The shop also has a youtube channel that posts informative content on a regular basis. The owner takes the time to make the videos himself and is very personable. A true gem in the Ontario reefing community!
Amazing customer service, quick responses. Love the quality of the shipping containers and the detail for care. Keep the good work going.
Beautiful corals. All arrived as expected and when expected. Excellent first experience with this store. Will order again!
Had a friend order me coral for my birthday from here. I was very impressed. Of the 3 corals ordered, 1 didnt make it, but arrangements were made to have a new piece shipped to me as soon as possible. Wysiwyg was spot on. I got the exact corals ordered and the replacement one was more then compensated for. Second order came in perfect condition and I will definitely be buying from here in the future.
A great store to get started in the saltwater hobby! March, Elaine, and Tia were all super patient and answered all my questions with enthusiasm. A nice size store too - big enough to have good stuff in stock and a few tanks on display, but small enough to not feel overwhelming.
Professional Colorful Passionate Considerate The team, the animals and the hardgoods they sell are top notch, experts in every corner. The business is a wealth of knowledge and passion. Product recommendations with experience and conviction, 5 star business, You would be crazy to go anywhere else. treats every customer with equal respect, regardless if you're spending $10.00 or $10,000.00.
Everything I’ve gotten has been 100% except I dipped my two acrops before letting them relax and they died from (RTN) read up on it even fragbox website says not to dip(that’s where I learned) but RTN(rapid tissue necrosis) was a bad thing… lol love and learn glad I didn’t buy the Disney frag yet… one day guys keep loading me up with your amazing reliable products
Great coral reef shop. Friendly knowledgeable staff that really go above and beyond to help every customer from novice to expert. Great selection of corals, there's something for everyone's budget! And impressive selection of dry goods. Will definitely be back!
First time ordering corals through the mail. I was really impressed on how good the packaging was. I also visited in person a week ago and was also really impressed with the healthy look of all the corals for sale. Another thing that was great was that the staff was very knowledgeable and also easy to talk to. I also subscribe to their byYouTube videos to see what's coming up and also helpful tips on reefing and equipment. Really great store, staff and corals/equipment. If you haven't done it yet go there and buy the IM accudrip for acclimation. It's the best thing since sliced bread. No more syphoning with airline and drinking your tank water lol.
I've bought from Fragbox for years and have picked up some very fine specimens. Communication is excellent and any issue is dealt with promptly. Corals are well packed and labelled. Freebies have grown into some beautiful specimens in my tanks.
Honestly the best place ever!! The store is beautiful and spotless. I'm new to the hobby but these have been the healthiest corals I've ever purchased and they are thriving! I'm excited to become more involved in the hobby. The staff were amazingly helpful and patient even with my basic questions. Eggsy was the best door greeter ever. I can't wait to visit again!!
Awesome experience ordering from this store. Order was delivered quickly and all corals and snails arrived in perfect shape. I was really impressed with how nicely they packaged and labeled everything and how it was all shipped in a Styrofoam box. Can't wait to order again!
Purchased fish and invertebrates from Fragbox. Great packaging for shipping and customer service. Highly recommend using the company for all your aquarium needs!
I have been ordering online from these guys for the past 3 years. Customer service is something you can't even describe. These guys go above and beyond. If you ever have a problem you can just call them and they honestly are some of the most down to earth and nicest people I have dealt with. period. I had entire order online die because of a shipping delay. They went against their policy and shipped me an entire replacement order free of charge! Had the pleasure of visiting the shop in person and its simply WOW you have never seen a salt water coral store like this. Thanks again team Fragbox. Go check these guys out.
Stopped by for the first time today. Excellent service and information. Quality of the frags is some of the best I've ever seen. Will definitely return. Thank you for all your help March
Getting back in to reefing after 5 years Frag box is best place in town owner and staff are very friendly and 10/10 customer service
Every order I make arrives in perfect conditions! You can find some really good deals on certain frags, love this shop !
First time ordering online was scared specially we are in winter ... decided to let them pick for me. told them to just impress me gave my budget and waited for it to arrive FAST shipping and WOW that was the best idea ive had in a long time didn't know what to expect and opening the box made me feel like a kid at Christmas all arrived in great shape and selection they picked for me is BEYOND AMAZING highly recommend and this just became my go to place for Coral thanks again FRAGBOX !
I couldn’t be happier with the prompt delivery and the little extra surprise I got with my order. Not sure if it was intentional or by accident but they upgraded one of my “per polyp” frags to a small colony. I am certain I only ordered one but was pleasantly surprised. I am already planning my second purchase!
I've done a few orders now with Fragbox. Most recent was today my order arrived and all was great. Each time the corals have arrived for me on time as scheduled and everything has been fine with the corals. I have called them a few time and talking with the staff was super help full as well with my orders. I do plan to use them again in the future. Thanks
Excellent customer service and excellent shipping! They sent it out one day and it arrived safe and sound in British Columbia the next morning!
I have ordered twice in the last couple months and both times have been very impressed. Corals are beautiful and nicer than the pictures! Delivery on date expected also! Keep up the great work!
I have been going to Fragbox for the majority of my corals and equipment for the last year and a half. I live ten minutes away from a half dozen other stores in Mississauga but none of them can compare. First, the customer service is unbelievable...the door hadn't even closed behind me today and March had already greeted me with a wave and a smile! Second, the quality and selection of corals is unmatched. I have spent way too much time (for my wife's liking!) just staring at the corals trying to decide what I want as it is overwhelming to the senses. Finally, both March and Elaine are very knowledgable and honest and they have always given me great advice on corals and equipment!
This was my first time ordering corals online and I was a bit nervous because the pictures on the website almost looked too good too be true, but they really are true to their photos. My corals were shipped quickly, and I am blown away with their colours. Everything was open and happy within 20 minutes of being put in the tank. I will for sure be ordering from them again.
Healthy beautiful corals and livestock, I wanted to buy everything there. Has the friendliest greeter, whom I also wanted to take home (adorable Bulldogge)
Wonderful service. Breakneck responses and fast shipping. #1 in my books
Beautiful corals, customer service is amazing. Shipped and arrived the next day! Will continue to buy from here!
My 1st experience ordering coral and supplies on line was excellent. I had had lot of questions and when calling the staff were very helpful. The saltwater fish stores in my area never seem to have what I need in stock or a good selection of coral in my price range. The coral I ordered arrived as schedule and so far appear to be thriving well. I definitely will be ordering from them again very soon. Great selection of corals and at variety of price ranges.
Great experience ordering a lot of frags. Shipping/timing were spot on. The corals were all healthy and very well packaged. I was nervous about the cold weather but fragbox knew how to prepare the package to keep everything in good shape. Will be buying more from them soon.
Just set up my first 20gallon tank with them. They are really professional and helpful. Definitely the best place to go if you have any need.
Great deal on Pulsing Xenia coral. Super packaging and fast shipping. Will certainly buy again. Ideal store for marine items. John.
Have bought from fragbox at least 4 times now. The corals are a good price for quality and the communication is really good:) will definitely buy again :) Would highly recommend:)
Absolutely incredible shop and amazing staff! Family and I thoroughly enjoyed it. Placed an online order and came into store to pick up. Ended up walking out with a few more frags and another Clownfish. 100% amazing! Will definitely be back!
Excellent, passionate staff who really take the time to thoroughly explain anything you need to know. High quality corals, equipment and fish at a very reasonable price. Would recommend going here for anything related to reef tanks!
Very nice selection of corals and pricing is also quite fair compared to other stores. One of the peninsula style display tanks they have is the nicest one I have seen so far in all the aquarium stores I have been to.
Very knowledgeable and friendly staff... great selection of corals and dry goods as well...
I got my frags today and they were all in good shape. Thank you very much Fragbox. For sure I’ll order again next time. :)
Awesome place for any salt water needs! Marcelo is great and is very knowledgeable. They always make you feel welcome and help you with any questions or concerns. I will definitely return!
Great selection of corals, reef supplies. I live out of province in an area without a great selection and ordering from Fragbox is easy and fast! Great selection of hardware. Corals arrived healthy and fast next day on time! Will definitely be ordering again very soon. They also threw in a free sample. Great shop!
INSANSE CUSTOMER SERVICE The owner dealt with me personally on a some lost live stock through shipping. took the matter personally and went out of his way to ship me everything I lost. hand picked new replacement colonies, took the loss for shipping even after I offered to help out with shipping the new colonies. took the time to get to know me out of his insanely busy schedule. made sure I was happy. "If you're happy, I'm happy" he says. Guy is nuts, he just had a big catastrophe and major catastrophic loss at his store from his own personal tank he's been growing for a decade and he still put me first. I'll be ordering all of my corals from Frag box from now on.
Great experience overall with Fragbox! great looking corals and well packaged! will buy again. Shipped overnight to New Brunswick.
Picked up a wonderful maxima clam and acropora frag. Also received a free frag. All three are doing well and arrived healthy. Will be purchasing more livestock for sure. Highly recommended.
Ordered some frags as well as some snails and hermit crabs. Everything came by the next day and was very healthy. My frags opened up within a few hours and look incredible! I definitely recommend to anyone that is looking to order frags online!
fragbox has awesome customer service and does a great job at ensuring there customers are happy with there order. All the coral I have received from them have been healthy and have great color. Also find it cool when they send a little somthing extra ????
Order came in one business day. Packaged well and corals were generous in size and quality was good. One issue with order and they responded immediately to my email.
Best coral store in Toronto this place is packed with amazing coral also large variety of dry goods March is an amazing guy very knowledgable if he doesn't carry something he will order it for you.
awesome place received my 3rd order from them today, always come on time and look phenomenal 10/10 recommend!
Went to Fragbox and had an excellent and informative shopping experience. Matthew answered all my questions with a smile (under his mask). I would recommend this store to any marine enthusiast,
Great place and tia is super knowledgeable. awesome store keep up the great work guys
I've ordered 2 times now from here for inverts and live fish to Alberta. Always high quality animals arriving next day. They accidentally missed 2 small coral frags for my order and I emailed them (to be fair I added them as a second order so I got one shipment). They were quick to rectify the situation which shows their level of customer service is top notch. Definitely recommend this place, especially for online orders!
Excellent selection of corals and accessories. Great atmosphere and helpful staff!. Love coming here!
I ordered about 11 coral about a week and half ago and they are all doing great. I got the beginner frag pack which contained all healthy coral as well as a duncan and a favia. The frags were all packaged well and I will definitely be buying from them again.
Fragbox never disappoints. Love their customer service as well as their YouTube channel!
I have ordered from Fragbox a few times now and I have been very happy with the selection and quality of livestock. Most recently my long spine urchin was packaged very carefully and it came in looking amazing! Highly recommended.
Placed an online order with specific delivery dates. Shipment came in on time, well packaged with warm packs. Corals were super healthy, opened up within an hour of being in the tank! Great selection and pricing is worth it! Will order again and again
I live on the West Coast, the service and delivery is top notch. Everything arrived in excellent condition with a follow up contact. I 100% recommend the gang at fragbox and can not wait to order again from them.
Great store with very helpful and pleasant staff. They carry a good selection of healthy corals, inverts and hardware for your tank. I come from hamilton to shop here becuase of the service and quality of products. Would recommend visting the store for people in the hobby or interested in starting an aquarium.
Ordered a few times from here now and the mixups and DOA’s were all taken care of and refunded or credited with no issues or hassle. Shipping to the west in the winter has its downsides but these guys stand by their corals and always make it right! Love all the options and the great prices! My go to for coral shopping!
First time customer! Will definitely be buying more. Very pleased with my corals ????
This is the best coral store in the city. It's like a jewelry store for coral. Friendly and knowledgeable staff that are always happy to help and always has a great selection. Highly recommend.
I have been ordering frags online for the last 3 years. I stumbled across fragbox about 6 months ago and I haven't shopped anywhere since! The next day delivery is perfect and I haven't been let down yet. You can even tell them what day works best for you and they always accommodate. The packaging alone deserves 5 stars. You definitely know your ordering from professionals. I haven't had a bad frag yet and the freebies are amazing! Keep up the great work guys and I look forward to ordering from you again and again in the future.
Reasonable prices and very knowledgeable, helpful staff. A go to for coral, inverts and dry goods... and it appears their fish selection is a bit better of late as well.
I have ordered multiple times from Fragbox and I receive high quality pieces every time! They are healthy and bright and seem to always open up completely within an hour! I'm definitely going to continue purchasing corals from them.
First experience doing the online ordering. I was apprehensive but read reviews and thought why not. Corals I ordered came in good shape and doing well in my tank...will order again. In about 5 minutes. :)
I love these guys. I’ve tried other places but always come back to FragBox because they have the best corals at the best prices. Shipping is quick and easy, communication is fast and clear. Inventory is constantly being added and updated. If I could give more than 5* I would.
Always great and healthy corals with fast delivery and quick follow-up when issues arrise. Recommend!!
corals came in very nice and healthy, tons of beautiful specimens. They replaced my frag when it died on arrival. Great services, great staffs. I highly recommend this place for anyone that just start to get into the hobby as well as long time reefers as well.
Ordered twice now and been very happy both times. Dry goods are reasonably priced, coral frags always look even bigger and better when received, and the fish/inverts are always high quality animals. Never had a problem with shipping and always arrives in great shape on the day specified. Will continue to order.
Good selection and healthy corals plus fast overnight shipping. Highly recommended!
Perfect online shopping experience, well packed corals and prompt shipping. Very impressed with their quality control system for shipping. Would highly recommend Fragbox to anyone looking to order online.
Amazing corals and the prices are great. Shipped from Ontario to Alberta and everything was packed perfectly and came exactly as show in pictures.
Good quality corals and nice prices, I shopped a lot of times and happy to share to friends!
I ordered a few mixed corals and a beginners frag pack from this company a month or so ago and forgot to post a review. The packaging was excellent for the order and surprisingly everything was very clearly labelled (not always he case with mail orders). Corals arrived healthy and all are doing well in my tank right now, my friend, who I split the order with, was very happy with her frag pack. I did order a coral that was out of stock and communication with the company was very quick in terms of updating the order. In summary, I was very happy with service, shipping and prices and will order again!
It had various species of corals and if you are thinking about starting the saltwater hobby or buying corals this is the best place. They are amazing and the colors of the corals are mesmerizing.????????????????????
Fragbox exceeded my expectations- the corals were beautiful and the addition of various macro algae with my crabs was a nice touch. I will be a repeat customer. Thanks Fragbox
Received my second order and like my first one shipping very fast. The frags I received were healthy and of a nice size. This is a great store to deal with.
Great reef store just wish it was closer to me, they always have something different. Also the only place I know of locally that rents PAR meters and for a reasonable price too! Thanks.
I bought my nephew clown fish from here and he really love them! Highly recommended.
Always a great experience I have bought from them many times and frags are always A+. Beautiful store setup as well. When I have ordered from them shipping has always been prompt. Great experience all around right down to the lively personnel.
I have purchased livestock and corals twice from Fragbox. Everything came well packaged and alive both times. My second order needed one substitution and I was called and asked what I wanted to substitute. Not only did I get my substitute but I also got a little freebie! Thanks to Fragbox for their time and effort to keep me happy! I will buy from there again!
Great service, fast response and good care taken to ship corals.
This is an amazing place for both fish and corals I purchased online and had them shipped it was easy and safe for my fish and corals.
I am a returning customer. I really appreciate fast delivery and always receive healthy corals. You can definitely buy online confidently from Fragbox. Happy reefing!!!
Super nice staff, and awesome selection of corals, good price and found the copepods I was looking for. Store is really clean and tidy.
The owner is nuts the corals are even crazier. Best store in Canada ;)
I did in person pick up to get an acropora and a hammer coral. Upon further inspection the day I got the coral and got home I noticed the acropora was dying and turning white at the bottom. I emailed them the day after but they did not respond and I spent my money on an already dying coral and on top of that they didn't respond. Always inspect your corals but in my case I couldn't because it was dark outside.
Marchello and Elaine are very nice to deal with, and super knowledgeable. The selection of corals, and equipment is very good, with reasonable pricing. With the coaching,tips, and quality livestock from fragbox,it really makes it look like I know what I am doing.
Very good experience, Answered all my emails fast and shipping to vancouver island was also fast, woke up at 830 AM to the package. all the livestock was lively and healthy! Cheers, FragBox!
I could spend hours in this place. They have the healthiest corals have ever seen and I would never go anywhere else to buy. Customer service is exceptional, all of their people spending as much time as you need to educate you and answer all your questions and concerns. They also recommend you the right product for what you need not just the most expensive one. Anyone looking for corals or aquarium supplies should make this their primary spot, you won’t be disappointed!
I have been buying dry goods from here while getting my tank set up. I always get good service and great prices. They always finds a way to help me out. I recommend this store to anybody. Thankyou for stellar service every time!
Fragbox's coral selection and pricing is always fantastic. There is something for everyone. As an added bonus, March has provided endless tips to help me improve the health of my livestock over time. I highly recommend.
Order was sent to BC. Everything was in excellent condition except for 1 coral. Sent them a photo and they said they would replace it on my next order. No problem. will order from them anytime.
Very informative and friendly. Received my first order and everything was great! Filling out my next order now!
First time ordering coral online. Happy with my purchase. Would order from them again. :)
I would consider myself a regular customer. Not only amazing customer service but great selection of corals. Thank you for my most recent order!