Here you will see the information of people like you who consumed the products of Highwater Tackle LTD (Fish Shop) around North Vancouver area (Canada).
Right now this firm gets a score of 4.7 over 5 and this rating is based on 127 reviews.
As you can read, the average score it has is almost the top, and it is founded on a high number of reviews, so we can say that the score is very faithful. If many people have bothered to evaluate when they are happy with the business, it works.
As you know, we do not usually stop to write reviews when these are positive and we usually do it only if we have had a problem or incidence...
This Fish Shop is classified in the category of Fishing store.
Dave , Gill and team always go above and beyond to take care of you. Great shop, great knowledge, great service, great gear! Tight lines.
I’m fairly new to fishing . I went to Highwater to buy some lure and to get my rod fixed . I met Max @ High water who spent a good amount time teaching me what techniques to employ in order to catch salmon. I went angling the next day and coughs my first salmon. Good costumer service ,in depth knowledge knowledge of what they do , fantastic attitude and reasonable prices
This has got to be the best angling shop on the lower mainland. Staff is extremely helpful. I have been able to get into hundred of salmon this summer with their help. If you're wondering about price, they are as competitive as anyone. I did some online digging prior to a few big purhcases and they were priced the same or better on everything I needed. Plus their advice is priceless!
Awesome little mom and pop tackle store. Lots of fly fishing gear as well as conventional. Friendly helpful staff.
I'm relatively new to fly fishing, and was reluctant to just walk into a store and drop a small fortune on gear to get myself started. As most consumers would these days, I did a lot of research online before I went in to Highwater. Being a salesman myself previously I know that dealerships will often "sell what they have" as apposed to what is "best for the costumers needs". I called in advance to make sure that they had what I was looking for and found Gillian to be very pleasant over the phone. When I arrived at the store I was helped out by a young gentleman named Wes (I think) and his knowledge of their products, and obvious honesty was exactly what I needed to make me comfortable in my purchasing. I've since been back to the store to stock up and was helped out by Matt who took the time to answer all of my questions, direct me to the right flies and even inspire a little confidence in my abilities. This store is a class act, for any retail store, in any industry. Bravo Highwater staff, you've won all my future business!
During this "quarantine, lock-down" , the staff at Highwater Tackle remain to be very kind and helpful. I ordered some fly tying gear over the phone and pickup/ payment was easy.
Pretty good prices for all gear and things, but I guess the only downside is that they don't have a lot of rod brands
I have been my local tackle shop for over 15 years! Unbeatable service and great selection of tackle. The shop is a excellent place to visit for all skill levels of anglers.
Really appreciate Dave, Gill, and the rest of the staff at Highwater. From getting me started out with my first rod & reel and basic tackle for Rice Lake all the way to ordering me in specific gear, they always go the extra step.
Absolutely amazing people and service, always get great advice and wheres the best place to fish. My family has gone here for yesrs and never leave unsatisfied. Great prices and highly suggest stopping in when you need good advice and service. Ever need help always ask for Dave and Gill☺ and for a good sense of humor talk to Malcolm
The only downside is the guy who works there, he is not friendly at all
Very friendly knowledgeable staff, good selection at store
This family owned business is the heart and soul of all forms of angling in the lower mainland. My fishing journey has been guided by all of the qualified souls employed herein who counsel my adventure.. The knowledge possessed by Dave, …
I went here with a just a screenshot picture from amazon for a crab trap part my friend needed. Their price not only beat amazon, but their amazing customer service made me feel like I got it for free.
I've visited Highwater Tackle for past few years now. They have the gear for all fishing kind. I have mostly dealt with Gill and Malcolm who helped me with smart picks and got me set up for the year! They are both very knowledgeable and super helpful. Even though I visited minutes before closing time on a Saturday, Malcolm was kind enough to set me up with what I needed. Definitely recommend checking them out and you'll be glad you did.
I have been visiting this shop for a few years now. Always extremely helpful. Every staff member is extremely knowledgeable and friendly. Don't be embarrassed If your new to fishing. If you ask they will even give you printouts on how to setup your rod for various scenarios. I purchased a Fenwick baitcast rod here that I ended up breaking. They took care of the warranty and got me a new rod free of charge. They have custom ordered me in flies if they run out of a specific fly. I can't say enough about this place. I will be a lifetime customer. Keep up the great work Highwater Tackle.
Great shop with very friendly/excellent customer service. They are very helpful with recommendations and know the local tips!
Excellent service from both Dave and Gillian. Super knowledgeable staff and they're there to help you grow into an outdoorsman not just to make a quick sale. My favorite part is how knowledgeable they are about fishing all over BC, you can't put a price on that kind of information.
Excellent service (I’ve had a downrigger repaired and reels spooled with new line) and knowledgeable staff.
Years ago I was on the way out of town on a fishing trip and needed to buy a full set of tackle. Rushing out, I left a fishing reel spool on the counter at Highwater Tackle. I managed the weekend without it, and then got busy. Perhaps two …
I am so happy with them, maybe they repaired my Scotty down rigger under the warranty more than 2/3 times. They are so helpful answering all the questions and super friendly. I always shopping with them also their price is reasonable. Variety of choices I really like to go there instead of the big fishing stores. I learned a lot from them and keep continuing to learning. Do not hesitate to ask questions to them, they are very patient and friendly. They really like to help.
Excellent selection of fine fishing equipment, Friendly knowledgeable staff that are always willing to help. They stand behind what they sell.
The staff here can help you get what you need. Have a budget? They can work with that. They know so much about fishing that they are willing to share that with you. Fantastic shop. Way better than going to some big box store.
Very friendly and knowledgeable, fair prices, very good people to deal with.
Only the best tackle shop around! Knowledgeable and friendly staff. Been going there for many years
They're ok! They have a very poor selection of gear, such as snap and Barrel swivels and lures especially for larger fish species.
Friendly, knowledgeable, family owned fishing store. Dave and his team rekindled my childhood passion for fishing and have been an invaluable source of information and support on everything from small lake fly fishing to big water trolling. If you value exceptional customer service, you'll love Highwater!
From our of town, great selection. Really helpful costumer service, even helped me with a return. Thanks!
My husband and I came in today as total beginners, and the staff were so helpful and friendly. They got us started well within our budget and gave us lots of advice. Thank you!
Number 1 source of all your fishing needs. If they don’t have it they can bring it in! Expert advice, fair prices and great staff.
Amazing customer service! I’m not a fishing expert and had some fishing equipment passed down to our family, I brought everything in and Gill spent a lot of time helping go through and telling us what was still good/useable and even fixed a …
I have come here many times as i am new to fishing, they have excellent customer service and offer help when needed.
My son and I have been shopping at Highwater Tackle for about 8 years now. Bought our Simms jackets, waders and other gear for my son and I, from Highwater. Simms is the best, and they have a great selection. Dave and Jill are a wealth of information.
Have been going to this tackle shop for years now and have had so much help when it comes to everything we need for the trip (gear, where to go, local stories etc). This place feels like home away from home and is always nice to visit. My husband and son love fishing and we have made this our go to place for everything we need. The people are so helpful, sweet and kind and know everything about fishing in the area and what you need for your trip. They also have great prices for fishing gear. Absolutely love it here and highly recommend it to all our family and friends!
I have been twice to this store. In my opinion they have poor customer service spacially the Asian guy who works there. No greeting or offering any help! I should say their prices are cheaper than most stores though.
I have been dealing with Dave and his staff for 15 yr.+ & find them to be: honest, helpful, very knowledgeable about the merchandise they sell and willing to go the extra mile to get you catching fish. Awesome new store that is very well stocked to provide anything you might need. James Parkins
Highwater tackle is the best fishing shop in the lower mainland. Period. Whether you are new to fishing or a seasoned angler, the father daughter team of Dave and Gillian will make you feel welcome and provide top notch professional service and great advice for whatever purchase you are making. This store also caters to all budgets and has the best Simms fishing gear inventory around! I always get great advice about fishing from this place and their pro tips on fishing techniques and local intel help me find the fish! I am giving Highwater tackle full marks for their friendly service, extremely well organized and well stocked store and being great folks! This place feels like home! thanks for the help, I'll be back soon!
I've been dealing with Highwater Tackle for close to 30 years now!! Dave has the gear for all your fishing needs and then some, at good prices. Everyone who works here are avid anglers who will help you make smart choices and get your stoke on! Always a first stop before any trip. Go check them out, you'll be glad you did.
An absolutely amazing store with a great selection of products. Top it off with the most accommodating, informative, friendly staff and you have a recipe for a great experience. Shopping for gear has become a pleasure, I have learned so much from their willingness to share and teach. Thank you for years of great service and for exceeding my expectations.
Over 20 years of visiting the store and it is single handdedly the best tackle shop in Vancouver. I’ve had the pleasure to travel and fish world wide and this store not only provides great advice but more importantly world class service. Family owned and it is obvious; they care and they deliver! Tight lines!
Highwater Tackle provide honest support for your fishing needs, they respect your "snack bracket" and will provide valuable guidance on gear or fly, whatever your needs may be. Small business with big knowledge. Highly recommend anyone from out of town looking to fish the coast visit Highwater first - honest info by honest crew!
This place is amazing and their customer service is off the charts. One of the best fishing shops I’ve been to.
I have been going to Highwater tackle now for over 10 years, and I am always impressed with their level of service, Knowledge and passion for the sport. I highly recommend this shop to anyone from beginner to seasoned angler, you won't be disappointed!
Terrible experience here. I came in as a tourist looking for some basic advice on salmon fishing in the area. The middle aged guy that dealt with me was very rude, sarcastic and unhelpful from the start. I've been fishing over 20 years and have been to alot of tackle shops. This was definetly my worst experience. I can understand that tourists probably get annoying from time to time but this was customer service at its worst from the first sentance he spoke. A friend of mine was in the tackle shop a week previous, dealt with the same guy and left as a result. Disappointing as the google reviews were good and the tackle seemed well priced.
Excellent service!! All staff are extremely friendly and very helpful. Prices are great and they have a great selection of gear for all your fishing needs. I strongly recommend this store for any angler new or advanced. All around 5 stars
Great shop with amazing people. Extremely knowledgeable.
I have been dealing with Dave Steele at Highwater Tackle for over 25 years, always excellent service and friendly staff, prices are the same the big box stores, always willing to help and gives his time freely, excellent for reel repairs and custom orders, Thank you for all years of great service, Best regards Wayne
Great shop for people of all levels of fishing experience. Super helpful and knowledgeable staff with a seemingly endless selection. I bought my first fishing gear there when I started out years ago and go there for pretty much everything else fishing and outdoors related ever since. I would (and do) recommend them to anyone that asks, they are a must stop before any fishing excursion
I'm not a regular customer as I don't live in North Vancouver, but the few times I have been at Highwater over the past few years I have always had great service. Each and every time, I have been met with very friendly and very knowledgable people and always have found what I was looking for. Once, I even got a rare chance to 'babble' about Hardy "Longstones" !!! Very Knowledgeabe!!! Thanks and keep up the great work!
Great selection of top end gear, very knowledgeable and friendly staff. As someone who was visiting the province I recommend this shop if your looking for knowledge on fishing the area and finding quality gear
All the people at this store are friendly and helpful. They take the time to help you with your equipment and are committed to help make your fishing experiences as productive and memorable as possible. I will always support my favourite local fishing shop!
Good services and good price..
We are super disappointed with their customer service, particularly with one Asian guy who works there, he hates children n let you know that very clearly. He never even greets us when we come as a family, never offers any help, option or alternative when they are out of things. Super rude behavior n we will never come back. So sad considering this is the only professional fishing store on the North Shore.
I have been a customer for close to 20 years. The most friendly, knowledgable and talented staff of anywhere in the lower mainland. Reasonable pricing and lots of product. keep up the great work Dave, Gill and co Doug
One of the best Vancouver area fishing stores. I have been a customer for over 15 years and even though I no longer live in North Vancouver I continue to make the journey to the store for my fishing equipment needs. The store carries a wide variety of gear and equipment for both conventional anglers and fly fishermen alike. The staff are friendly and very knowledgeable about local fisheries and are always able to point you in the right direction to give you every chance for an enjoyable fishing experience.
The staff is very helpful, friendly and knowledgeable. Willing to help with anything and everything you need. There’s also not too many guys in the city that will give you more accurate and honest fishing advice then Dave.
Excellent customer service. Knowledgable friendly staff. Great selection of gear for most any fishing needs. Very good about the warranty on their products. Walked in with an issue, walked out with a smile on my face. Nice to see that old fashioned "customer first" service still exists!
Had little fresh water rod and reels.staff seemed not to care
Dave and Jill run a great tackle shop. Good advice and friendly service. Had reels repaired while I wait free of charge twice!
Great local store for all your fishing needs. The staff are always friendly and knowledgeable to deal with no matter your level of expertise. They have a well rounded selection of all types of fishing gear and are always accommodating in helping you find what your looking for. I highly recommend Highwater Tackle.