Reviews of George Stockfish Ford Sales (Fish Shop)

Mohamed ElFar

Great customer service and very organised... even though I came last minute for oil change they were able to accommodate me effeciently and my concerns and questions were well addressed by the advisor... I am very happy with the service centre here and would certainly recommended... I have been in touch with other Ford centres in other cities/towns and they were not helpful at all.

Letourneau Guylaine

Very happy with service and sale !

Aarons Drone Services

amazing, fast service. from the time I first called to see about trading in my vehicle, to the time I walked out with the keys to my 2013 edge. Mark Lyons was the salesperson I dealt with, and would recommend him to anyone. very friendly and very courteous.

Donald MacLachlan

Friendly staff excellant service

Vanessa Belanger

Wonderful staff!! Went out of their way to help us get our second SUVfrom them.

Mike Leeman

If you’re in North Bay. Stop in at Stockfish Ford and ask for Guy Fortin. Excellent customer service.

Travis Cybolsky

I’ve purchased 2 trucks from Guy, I’ll buy my next one from him too. I’ve referred my parents and several other friends. Top quality service.

Melissa Gold

Nasty lady works in the garage department.nasty woman.i will not go back for anything .I will go someplace else .

Paul

Guy and his support team were outstanding. Thank you!

Jeff Rogers

Great service as always from Andy.

Del Chemery

Very nice to purchase or lease a vehicle from .

Matty Dee

These folks know about dealer service. Fantastic atmosphere, knowledgeable staff and competitive pricing. They certainly made it worth the drive for us to travel to North Bay.

Javan M DeLoach

Very helpful in ordering and installing Ford truck parts.

Thomas Warren

Excellent dealership. I have done at least 20 car deals with them and always treat me like family.

Julie Desjardins

The friendly staff made it so fast and easy to wait for an oil change. Only wish they offered tea instead of coffee for us tea drinkers. The free wifi and charging station was a nice convenience.

Eddie Rockwell

Got a great S U V, and great service, i was treated very well, Chris is great sales rep! He made it easy and was helpfull ! Ask for Chris you will not regret it!

Allison Warner

Called in to get my recalled part replaced. Cause i got a letter in the mail saying it will be replaced when the part is made. I phone stockfish ford and they told me they wouldnt replace it unless its broke. They said they will only reset the computer. I will NEVER waste 11,000 on another ford. Putting 1 star is being generus

ANTHONY D. CHAN

Incredibly unimpressed... Well that's an understatement. First mishap with the keys. (Things happen) Roud roud roud service associates then the shuttle driver told me my address is wrong and that my number is wrong when it's there files that need updated. Unbelievable

Tyson ONeil

Was traveling through North Bay and needed emergency repairs. This dealership was amazing..the service advisor was a huge help..highly recommend..

Drew Kingston

Always a great time.. service / parts / sales / finance talked to them all..

Mike Tache

Ive bought four cars off this dealership in the last 10 years. All brand new. 2 focus RS in last 2.5 years. My 2018 RS LE was purchased in May. Unfortunately it didn't come with the advertised centre caps and I thought it would be a simple fix. While my salesman has tried to help out, it seems the sales manager has effectively told me to piss off. Something so cheap for them to rectify isn't being fixed. They want over 200$ for the 4 wheel caps that are advertised to come with the car. I can't express my frustration with their lack of accountability and how they want to brush you aside once they have your money. DO THE RIGHT THING FOLKS. COME ON ALREADY!!!!

Skaters North

Great service at Stockfish

Ben Van Alstine

Unfortunately for thier service/warranty dept I'd like to give them 0 stars. I went in with a tail light filling up with water of course it's winter time so the water is frozen. The person at the counter looks at it and says oh it's cracked. I said nope the water inside is frozen see the bubbles! He says nope can't warranty it. Posted 3 pics first two show it full of water other shows it inside and thawed with most of the water drained. I will never buy a vehicle there. I bought my truck in Sturgeon falls at Savage ford. Called the sales man he says not cracked Nope I sent him pics he says no problem I'll get you a new one.

Gilbert Gagnon

Very Poor and Arrogant Service. I will never be back.

RANDO LANE

Good place great staff

Ron Battiston

I like looking at the $100 car lot but the prices are too high based on the condition of the cars. They have good staff. I suggest the used cars are inspected and priced to sell.

Terry Hunt

Great product, Great staff,, service side has been excellent thus far

Michelle Santos

10 stars for the Ford dealership staff - Jody Pearce I was not a Ford customer, driving my Cadillac on Hwy 17 going into North Bay I had a tire blowout beyond repair near the dealership. Jody came running over willing and ready to help... I am so very grateful for the kindness / skills & knowledge to help me above & beyond to get me back on the road in no time! A huge thank you to you Jody for your help, you have no idea how appreciated this act of kindness is to me.

Gil Shymanski

Service disapointing

Dan MacWhirter

I walked into the dealership as I had a couple of spare hours and it was one of the memorable spontaneous decisions I have ever made. Covid notwithstanding, I was made to feel welcome by Mark Lyons. We sat down and I had one of my best sales experience ever. Not only did I end up with a premier product, I also have a person focused friend. I bought a 2020 Edge Titanium and the car has been a treat. With just the correct balance of technology and ease of use, an engine that responds well and paddle shifting for those of you who like to shift for themselves, it's ideal. Thank you Mark...

SunbeamBungalows

We just purchased a 2018 Expedition from Stockfish yesterday and felt a quick review/acknowledgment was warranted for the great service & vehicle itself. The service from Maegan (Laframboise) was excellent. She knew what she was talking about, organized, and just made the whole process simple & smooth. My insurance company was even notified, the license plates from my trade in were switched while we were inside doing the paper work, we were offered everything from warranty options, rust protection options, and snow tire options. The new vehicle was also completely filled with gas as well which really means a lot. Thanks again to Maegan, and all of the Stockfish staff who was part of the process. Darren & Sarah Caruso

Matt Duquette

Purchased my Ford F-150 from Guy Fortin and it was an excellent experience. Service department has also been great with no issues.

Adam Giroux

They have Ford's.. I like Ford's... If you like chevs then don't go to a Ford dealership.

Zahrada

great staff. friendly and helpful. they all want to please the customer.

chris gould

Because of the service and staff it is the only dealership i wanted to work at

Doc Brett

Polite and good dealership. Good service.

Shawn Wolfe

Parts department are cool

Fred Ovan

Friendly staff but used truck lot (as is lot)not so good.

Darren Jackson

Just purchased a 2018 F150 from Stockfish and couldn't be happier with my purchase. Had the pleasure of dealing with Chris Gould who was extremely knowledgeable about the vehicle and was super to deal with. Being a previous owner of a Dodge Ram I am so glad I made the switch to a Ford truck. Go see Chris if you want to buy a vehicle there.

Pj Little

Today I got stuck in Northbay on route back home to Ottawa. I called up stockfish on a busy holiday weekend they got me in and out in two hours and back on the road. Incredible friendly service

Jesse Latendre

I spent 5000$ on my truck to get fixed and they were verey rude and not professional what so ever plus my truck is leaking lots of oil since it was there and it has not run good since I hope they can come good and get if fixed right that's all I ask

Brian LeBlanc

Great sales staff.

Aaron Kennedy

hose you on labour charges ridiculous

jason pearce

Fast and friendly service. If you are looking to buy or lease a new or used vehicle go and see Jody Pearce his knowledge and salesmanship are a 10/10

Chris Humber

I'm not sure how to write a review that would do George Stockfish Ford justice in my experience. I was recently involved in an accident and while I assumed the worst, I was amazed by the good people of the service departments' efforts. They made sure I had a vehicle to get me around in the meantime, and kept me in the loop every step of the way. While accidents are always terrible, in retro spec, I assumed it would be much worse than it turned out to be. The customer service was nothing short of excellent! George, you have a great team!

Robin Dionne

Love this place

linda brewer

Excellent service. Frank is an excellent sales representative. He is one of the main reasons that l keep going back to a Ford . As long for the excellent service l get from a Ford.

Josh Gribbon

Got a great price on my F-150, thanks Mark L. The service dept. Isn't the most quick at getting back to you though. I've left 3 messages about getting a remote starter installed and no call backs

Dwayne Veenstra

Worst experience ever. I do not recommend this dealership to anyone!!!! The service was the terrible at best!

Gerry Major

Helpful staff.

Jason VanMeenen

Overpriced

Joyce Nelson-Palmateer

Great experience!

Heather Watson

Stockfish Ford is such a wonderful place to do business with. Jody from the sales team was able to get us into a great used vehicle that we love. Jody even went the extra mile and came in on his day off to hand the keys over one pick up. The support staff are also incredible, friendly, kind and fast. Above the awesome staff the location is very well maintained and is extremely easy to access from the highway. Thanks North Bay Stockfish for the wonderful experience

DDDAVE28 Sponagle

Awesome service I will definitely be doing business with stockfish ford in the future.

Sharon Livingstone

Great service, got us in right away!

Samuele Renelli

I have had several bad experience with the maintenance dept. will never go back. Had a rattle inside front passenger seat. Asked if they could fix. They tried fixing it and in the process broke the zipper. They indicated to me that the zipper was already broken. How was that possible, no one used the zipper ever. They didn’t take responsibility and wouldnt fix it. Told me to take care of it myself. In another instance I searched up a fix for my USB port as it would not recognize my iPhone for car play. On line it recommended replacing the USB dock. When I went in and asked to get the part the the lady at service (Jen) was very rude and stated that I didn’t know what I was taking about. I proceeded to show her the video and she dismissed me. I ended up going to the parts counter where the person there did a search and found the part for me. I installed the part and it worked fine. Every-time I have gone to the maintenance group, mainly Jen, she was not helpful and quite rude. There are another two times where I have had issues but won’t go into details. Too issues unfortunately. Be careful if you bring your vehicle to their maintenance group

kolanks1

Haven't had any service done there yet, only bought a truck off the "as is" lot but Tony has been very helpful and patient throughout my tire kicking...

Doug McCausland

Great people to deal with.

Amanda Boettcher

The best experience for a first time new car buyer. Andy was super helpful to ensure we got something we needed and Angie was a pleasure to work with in regard to the financing aspect. Highly recommend!

Jason Pichette

I shopped for a truck for nearly a year and ensured I was well educated on all competitive pricing for new and used trucks. I sat down with Chris Gould at Stockfish and he was extremely honest about pricing, availability and being competitive. After sitting with Chris and walking through several options he was extremely professional and followed up with me to ensure all of my purchasing needs were met. I did not buy a truck from Chris solely based on price point I was willing to spend. When I am in the market for another vehicle I will be going to Chris first! If you are in the market for a vehicle see Chris first...best service I have ever had.

Steve Philpott

Excellent service Thanks to Chris Gould in Sales And to Chrissy in service for fitting us in when we really needed help

king steveno

Always horrible service. Returned my car with the wrong engine programming and foot prints on my leather seats? This place has never been helpful

Michel Labelle

awesome service jenn you so awesome work thank you for the great service

Darren Merritt

2018 was hauling a pontoon trailer from North Bay back to Kingston. all 6 studs on my left rear tire sheared off at the same time. the hub dropped inside the rim an rode it around till i got the truck stopped. Had ti flat decked to FORD in North Bay Stockfish FORD. they were quick to replace the 6 studs with Ford quality parts and then install the tire and said i was good to go. not even a year later was out the western canada and with less then 80000 kms on the truck i noticed a wobbling on the left rear side. again i pulled over and when i popped the hub cap i found 4 of the 6 Ford parts (studs all snapped off again. Called ford in stockfish when it first happned and they said if its only the studs we would replace them,, Im in regina Sask and i would have to have it at a ford dealer. after my rear bearing started grinding and snapping i had to stop in Thunder Bay at pinewood Ford and when they called the ford dealer in stock fish they said they are independent of each other and i would have to call my self..when i called i was confronted again with a John Baldwin as the service manager and he just basically said what was the mileage,, i infomred him that i was now having to replace a bent axel on the left rear side and a bent bearing and i had told the rep working on the truck of the noise he said it was only a rubbing noise and it would be fine. i am now having to also replace the complete rear and and it was like a pointless conversation as he did seem to care..Pinewood Ford in Thunder bay was just shocked by the reply. when i called Ford Canada they didnt even have a record of me having service done at their shop.. good thing i paid for it on my Visa card, getting my receipt from home and sending to Ford as soon as i can..

Charlene Lefebvre

Chris Gould is very knowledgeable

Hugh Lawrence

Good service centre

Brenda Smith

Did a great job

darcy fortin

Good team of people working there. Polite and quick service. Was always happy with my F-150's.

Rick C

Great parts department. You don't feel like you're being rushed away. Friendly service

Carey Rhiness

Revision: Unfortunately, the individuals in the service department are dishonest so I had to revise my previous (see below) review. I won't be returning. At a crossroads with my 2014 Ford Fusion that was on lease from a dealer in Calgary, I was very cautious about approaching a new dealership and a new sales department. I was fortunate because I lucked into speaking to Richard Gould. I cannot praise this guy enough! Not only was he extremely knowledgeable, he is honest. Yes!! An honest salesman!! He gave me straightforward advice that resulted with no immediate sale for him, and he likely saved me a lot of money in the end. If Stockfish Ford conducts themselves with half as much integrity I will be a lifelong customer. I know that when I am ready to purchase in the future, I will call Richard as I know I will be in good hands. Thank you!

William Matson

Tony Schroeder great sale man. Deanna in finance department very helpful as well . Thanks.

John Day

Realy good service

Lillian Moore

Good service

Cait Frap

worst service staff I've ever had the displeasure of dealing with. custom ordered a truck and they 100% didn't do a PDI because there were several issues that wouldn't have passed if they did. argued for weeks about it, dealt with staff that was rude and unprofessional. got a phone call apologizing and giving excuses for the behavior. The next time I went in got the same treatment from the same person. They never fixed the issues i literally had to go to a different dealership who agreed that the PDI more than likely wasn't done or not done properly, and that all the issues i had been pointing out were in fact issues that needed to be dealt with and should have been caught during initial inspection.

Catharine Rivard

Exceptional

Ray Bigras

Very pleasant experience from the time I walked in to the time i took possession on my new vehicle

Dylan Allison

Meaghan, Sheri, Jody, Guy, Andy and all the staff at Stockfish are awesome! extremely friendly and very helpful! I highly recommend them!

suki stephens

Great salesman (Mark Lyons) great service! Is our 1st choice for new/used & servicing vehicles! Our family has been with them since 1998!

John Falardeau

Ill give a full review once I know whats happening with my 2018 F150 V8 thats full of problems

Kelly Carter

Maegan Lafromboise is a wonderful sales person to deal with here. I put her through her paces looking for the right vehicle for my budget and she came through with flying colors for me! No problems, no pushy sales pitches, just common decency and very motivated to make the customer happy. Great dealership with an even better staff! My new to me Escape is pretty good too ???? great experience all around! I highly recommend Stockfish Ford to anyone!

Peter McCulloch

Very professional staff. Prompt service. Always feel confident in their work.

Steve Hebert

Just had an oil change done, 15 min . Great job! I would highly recommend this company. Very nice and professional. Strick on covid procedures as well.

Matt Jones

Very reliable sales team, Chris Gould was nothing but happy and helpful.

Dan

Terrible sales. Didn't put both names on the ownership like we asked so we had to do it at our cost. Asked the manager to correct their mistake told me they won't do anything. Took my vehicle in for a recall and they "found"1300 dollars of work because of the recall that I had to pay for. I don't recommend this place.

Sean Moore

Fixed problems that caused more problems, went in to get my transmission clutch fixed and after it was done it still did it ,also had my door latch and then my window went

Marilyn White

Very helpful staff

Monica Moriarty

Buyers beware

Heather Racicot

I will never bring my Ford back here. after sale service is horrible. They actually caused transmission problems on my Fusion that another dealership had to fix.

Elizabeth Grenier

Great service and so nice.Just love their service driver John. The nicest person.

Tom Hamilton

Great dealer, staff very helpful!