Here you will be able to see the feddbacks of real people who know the services and products of Restaurant Le Grill Sainte-Anne (Fish Shop) in the area close to Lévis (Canada).
Currently this firm gets a rating of 2.6 stars over 5 and this score has been calculated on 87 reviews.
As you can see the average of ratings that it reaches is average, and it's based on a high number of opinions, so we may think that the score is very reliable. If people have bothered to leave their feddback when they've done well with the service, it works.
You know that we don't usually stop to set scores when these are good and we usually do it only if we have had a problem or issue...
This Fish Shop belongs to the category of Grill store.
Came here had calamari and poutine just as late night snack. I would give this place 0 if possible. Dominique was horrible server. Calamari was not edible. True let down for Quebec City. Paid less for way better quality at other places. Would not recommend.
(Translated) New dishes, new staff, better and better well-being! (Original) Nouvelles assiettes, nouveaux staff, de mieux en mieux-être !
Good food. Maybe a little bit overpriced and slightly slow service (30mins between appetizer and main course) but it has a nice atmosphere and servers are polite.
Poor and rude service. Waiters come and waiters go and nobody acknowledges customers. Not worth your money when there is lots of other bistros in the same area.
Delicious food I ate. I can see a lot of bad reviews here, but for me everything was perfect, maybe the service is not so fast, but nothing to worry about. Nice environment in general.
(Translated) expensive enough. (Original) дорого достаточно.
(Translated) I was with my wife and 2 kids on a Monday night and ordered 2 pints of beer and fries. They refused to serve us under the pretext that we did not eat while there were several tables of free on the terrace. We went elsewhere and will never come back again. (Original) J'étais avec ma conjointe et nos 2 enfants un lundi soir et nous avions commandé 2 pintes de bière et des frites. Ils ont refusés de nous servir sous prétexte que nous ne mangions pas alors qu'il restait plusieurs tables de libres sur la terasse. Nous sommes allés ailleurs et ne reviendrons plus jamais.
From the outside this looks like a delightful restaurant. However, once seated and the food arrived we were very disappointed in the standard or the food. We ordered seafood linguine, but the whole thing was dry, overcooked and lacking any fresh or seafood flavour. It almost seemed like the seafood is precooked and sauce prepared before mixing it all together. The dish wasn't cheap either which made for a very dissatisfied experience. It's a shame as the staff were friendly and attentive, but the restaurant have been spoilt by their central location so I hope that they improve their standard of food very soon.
(Translated) Very beautiful and good waitress who offers very good service (Original) Très belle et bonne serveuse qui offre un très bon service
(Translated) Warm setting with good music. Kind and professional waitresses. Food was excellent. I will go back again and again. An essential place in old Quebec. (Original) Cadre chaleureux avec de la bonne musique. Des serveuses gentilles et professionnelles. La Nourriture était excellente. J'y retournerai encore et encore. Un endroit incontournable dans le vieux Québec.
(Translated) Scam. I already worked there as a waitress ... place not to be trusted. I regret having been fine with them. Even if there are very good staff ... as in the majority of restaurants where the waiters love the world ... I strongly advise you not to go to this restaurant. (Original) Arnaque. J'y ai déjà travaillé comme serveuse... place à ne pas faire confiance. Je regrette d'avoir été fine avec eux. Même s'il y a du très bon personnel... comme dans la majorité des restos où les serveurs aiment le monde... je vous conseille fortement de ne pas aller dans ce restaurant.
(Translated) Stopped for a drink and greeted by a nonchalant youngster, the waitress was more friendly, my gin and tonic was good but my wife's sangria was not drinkable (Original) Arrêté pour un verre et accueil par un jeune nonchalant, la serveuse était plus sympathique, mon gin tonic était bien mais la sangria de ma conjointe n'était pas buvable
(Translated) Visiting Quebec's old town we made a stop for lunch at Le Grill Sainte-Anne. Fast service and pleasant environment. We ate pork chops, salmon sandwich and steak frites. For dessert a fantastic Crème Brulée accompanied by an espresso coffee. (Original) De visita à cidade velha de Quebec fizemos uma parada para o almoço no Le Grill Sainte-Anne. Atendimento rápido e ambiente agradável. Comemos costeletas de porco, sanduíche de salmão e bife com fritas. De sobremesa um fantástico Crème Brulée acompanhado de um café espresso.
It was not the best experience of having dinner. The not very good ratio price/quality.
(Translated) Beautiful discovery! Quality Negroni made according to the rules of the art, good food and what to say about the Bordeaux 2010 which we were advised, a little wonder (Original) Belle découvert! Negroni de qualité fait selon les règles de l’art, bonne nourriture et que dire du bordeaux 2010 qui nous a été conseillé, une petite merveille
Pizza du Grill was very good. Nice little spot next to Château Frontenac.
(Translated) Avoid absolutely even if the location is nice. The dishes are expensive and very inexpensive, $ 20 (without taxes) for spaghetti bolognese served in a small bowl, the bolognese sauce seeming to come out of a tin can. In addition the servers are unfriendly and our waitress, when paying, not being satisfied with the tip, left angry without saying goodbye and went to complain to her colleagues when we had not yet left the restaurant. In short to flee! (Original) A éviter absolument même si l'emplacement est sympa. Les plats sont chers et très peu copieux, 20 $ (sans les taxes) pour des spaghettis bolognaise servies dans un petit bol, la sauce bolognaise semblant sortie d'une boite de conserve. De plus les serveurs sont peu aimables et notre serveuse, lors du paiement, n'étant pas satisfaite du pourboire est partie fâchée sans dire au revoir et est allée se plaindre auprès de ses collègues alors que l'on était pas encore sorti du resto. Bref à fuir!
(Translated) The staff are very friendly and helpful. (Original) Les membres du personnel sont très sympathiques et serviables.
I wouldn't say it's a one or two star, but I can't give it more than three because of the cost and portion sizes. The food was good, but for that price you'd expect more.
This restaurant's seafood Spaghetti was really good. But when I visited here again, they didn't show up! So, I had to enter the restaurant. Even thought they looked at me, they never guided me. Terrible restaurant!! So, I turned around that place.
Burger was really bad !! It did not taste like a real burger at all. Fish and chips not bad and that is the only reason I gave 1 star. Expensive. No recommended.
It's a nice spot. We had beers and poutine. The service was fine but the food was not great really.
(Translated) Very ordinary service and food. (Original) Service et nourriture très ordinaires.
(Translated) It is too expensive for what it is. The service is poor and the 15% service is billed automatically. To summarize: it is a real tourist trap (Original) C'est trop cher pour ce que c'est. Le service est de piètre qualité et les 15% de service sont facturés d'office. Pour résumer : c'est un vrai piège à touristes
(Translated) Great food (Original) Bonne bouffe
(Translated) $ 120 for two sreaks that looked like they had been bought at Wallmart in the frozen food section served over some cold veggies and two cups of convenience store wine. I do not recommend this restaurant to anyone (Original) 120$ pour deux sreaks qui semblais avoir été acheter au Wallmart dans la section des aliments congeles servi sur quelques légumes froids et deux coupes de vin de dépanneur. Je ne conseille pas à personne ce restaurants
(Translated) We arrived in the city to visit and had very bad experiences of customer service in Quebec City. Condescending people who thought we did not understand French or who thought we could not afford their food, surely by our appearance. HOWEVER, we want to highlight the incredible treatment of the staff at this restaurant. They greeted us with a big smile and a lot of professionalism. A big thank you to Guilaine Martel for her excellent service! The food was also very good and well presented !!! (Original) Nous sommes arrivés à la ville pour visiter et avons eu de très mauvaises expériences du service à la clientèle de Québec. Des personnes condescendantes qui pensaient que nous ne comprenions pas le français ou qui pensaient qu'on ne pouvait pas payer leur nourriture, sûrement par notre apparence. CEPENDANT, nous voulons souligner le traitement incroyable du personnel de ce restaurant. Ils nous ont accueillis avec un grand sourire et beaucoup de professionnalisme. Un grand merci à Guilaine Martel pour son excellent service ! La nourriture était également très bonne et bien présentée !!!
Delicious food, excellent service and a great ambiance. I really liked where it's located and the streets mucisians are good to watch. About the parking, you're in Old Quebec, it's the first place discovered in north America. There's not a lot of streets because there was no car before but hey, if you're here it's to see the beautiful old city. I loved it.
Stay away. Overpriced, over cooked - and rude! Our waitress was also the bartender. Had to get up twice to ask for a glass of wine and water. We were very polite Despite the service. Would have been nice if they returned the favor! Blaming myself though. Should have checked to see the 2.4 star rating before we walked in.
NO PARKING FOR 5 BLOCKS!!! Didn't make it!
The food was terrible!! How can you screw up a simple margarita pizza!!! They accommodated wheelchair accessibility, so that's one star. Rest from cocktails to pizza to salad, everything was terrible!!!
(Translated) 1. My spouse asked the waiter if a cheese that came with the main course was pasteurized (since she is pregnant and must avoid unpasteurized cheeses). When the waiter went to ask the kitchen (which was right next to us), other waiters as well as the cook started to laugh ... Our server then let them know that we were right next ... it was badly gone. The waiter then told us that the cheese was pasteurized. 2. We had asked for medium rare cooking for our filet mignon and these were blue ... Also, I had asked for a lobster tail that was finally not bigger than a lobster. 3. Since we did not have much confidence in the server's response to the cheese given the cook's rather inappropriate reaction, we did our research on the official site of the cheese factory and guess what: The cheese in question was NOT pasteurized! 4. It took us about 20 minutes to finally see the waiter and explain all that ... because we asked another waiter to bring him to our table ... Fortunately, we have been reimbursed ... (Original) 1. Ma conjointe a demandé au serveur si un fromage qui venait avec le plât principal était pasteurisé (puisqu'elle est enceinte et qu'elle doit ainsi éviter les fromages non pasteurisés). Quand le serveur est allé demander à la cuisine (qui se situait juste à côté de nous), d'autres serveurs de même que le cuisinier se sont mis à rire... Notre serveur leur a ensuite fait savoir que nous étions juste à côté... c'était déjà mal partie. Le serveur nous a ensuite indiqué que le fromage était pasteurisé. 2. Nous avions demandé des cuissons medium saignant pour nos filets mignons et ceux-ci étaient bleus... Aussi, j'avais demandé une queue de homard qui n'était finalement pas plus grosse qu'une langouste. 3. Comme nous n'avions pas trop confiance en la réponse du serveur concernant le fromage vu la réaction plutôt déplacée du cuisinier, nous avons faits nos recherches sur le site officiel de la fromagerie et devinez quoi : Le fromage en question n'était PAS pasteurisé! 4. Ça nous a pris environ 20 minutes avant de finalement voir le serveur et lui expliquer tout ça... et ce, parce que nous avions demandé à un autre serveur de le faire venir à notre table... Heureusement, nous avons été remboursés...
Excellent food and even better service. Ask for Emily when you come here next time.
Probably the worst restaurant I've ever been to. Fries were cold (and awful), burger tasted worse than a frozen burger. Restaurant was aesthetically nice but let's get a new cook.
Poor food quality; feels like the restaurant was an afterthought to the hotel.
Rude staff. Mediocre food. Tipping is mandatory. I'll never go here again.
Not recommended...hostess unprepared and unfriendly, food ok not great, service fairly fast, coffee passable.
I am still wondering how this place manages to run especially in Quebec City. The food is overpriced and terrible. Please avoid
We needed a place to break and this was very convenient. There is outside seating. There is a menu with lunch specials and they are offered until abut 5PM. The service is great and the waitstaff is very friendly.
(Translated) Waiting time for our meal was over 1 hour 30 minutes to finally receive mediocre food really too expensive for the quality. According to the waitress, the problem is due to a lack of employees in the kitchens. The least that should be done is at least to have the delicacy of warning the customer of the long wait time when they arrive. First and last time for us at this location. (Original) Temps d'attente pour notre repas fut de plus de 1 heure 30 pour finalement recevoir une nourriture médiocre vraiment trop dispendieuse pour la qualité. Selon la serveuse, le problème est dû a un manque d'employés aux cuisines. Le moindre qui devrait être fait est d'au moins avoir la delicatesse d'avertir le client du long temps d'attente lors de leur arrivée. Première et dernière fois pour nous à cet endroit.
(Translated) $ 90 for half a rib rise with salad big as a small bole cereal and a small steak has $ 4 expensive iga with french fries .... expensive to eat on a terrace and you're still hungry after (Original) 90$ pour la moitié d'une côte lever avec salade grosse comme une petite bole de céréral et un petit steak a 4$ cher iga avec des frites .... Coute cher manger sur une terrasse pis que ta encore faim apres
attrape touriste , please dont come here if you want to have good food in Québec.
The service was pathetic and the quality of the food is best served in a cafeteria! Biggest disappointment to my 2017 trip with my family in Quebec city
(Translated) Average. Nice service. (Original) Durchschnitt. Nette Bedienung.
(Translated) Too expensive for very small very ordinary plates! Slow service! (Original) Trop cher pour de tres petites assiettes tres ordinaires! Service lent!
(Translated) I give a star and I am very generous. Pay $ 90 dollars for a small plate and not very good. Not to mention the execrable service. (Original) Je donne une étoile et je suis très généreux. Payer 90$ dollars pour un petit assiette et pas très bon. Sans parler du service exécrable.
Terrible food, and overpriced too! Tartare salmon was not fresh, the 18$ chef salad was plain greens with ready made supermarket dressing, fries were cold, and meat and fish were tasteless. Probably one of the worst spots in Quebec city.
Place to avoid. Period. Horrible overprice food. Unbelievable waiting time. Keep walking and look for real food.
(Translated) Catch tourist, to avoid. Very expensive compared to the plate (Original) Attrape touriste, à éviter. Très cher par rapport à l'assiette
The worst food I ever tried! We didn't even finish to eat we return our plates after to experience the appetizers! Not recommend at all!!!
Expensive, just bad food
(Translated) The servers add dishes not ordered to the invoice. (Original) Les serveurs rajoutent des plats non commandé à la facture.
(Translated) Good value for money and quantity. (Original) Buon rapporto qualità quantità e prezzo.
(Translated) fuyer! $ 90 for two nothing on the plate appears as angus best steak in town my eye, yours is probably better a real shame, take the time to go elsewhere even if the place you like Would never go back! I was angry, almost thought to leave without paying (Original) fuyer! 90$ pour deux rien dans l'assiette s'affiche comme angus meilleur steak en ville mon oeil, le votre chez vous est surement meilleur une vrai honte , prenez le temps d'aller ailleur meme si le coin vous plait y retournerais jamais! j'ai été faché ,presque songé a partir sans payer
(Translated) Good and beautiful, pleasant setting (Original) Bon et beau, cadre agréable
Terrible service. Moderate food. Unfriendly staff. Plenty of better places in 50 m. Please avoid.
Mussels were excellent!, However should have been steaming hot. Not warm! Atmosphere was great. Background music from street musician really set the mood!.
We ate lunch at the Grill Sainte Anne in Old Quebec today and we were sorely disappointed and disgusted. First off, one of the waitresses was standing near the computer (about 10 feet away from the tables, but still close enough to the eating area) in bare feet, then proceeded to spray her feet a couple of times with some kind of spray and then put her shoes back on. She did it again a little while later. Three of us ordered the fish and chips which were very greasy and tasted mediocre, and my nine year old daughter ordered the spaghetti from the children's menu. The portion of spaghetti was ridiculously small (approximately half a cup), and we had to order my daughter (who eats very little) a second serving. So for roughly a cup of spaghetti we had to pay for two kids' meals, which came to $20. As well, our waitress, although good when she was around, was absent for extended periods during our meal, so we had to wait about 15 minutes before ordering the second serving of spaghetti. We would definitely not recommend this restaurant, and guarantee that the only way it is still open is due to walk ins like us and to it's prime location near the Chateau Frontenac.
This is the first review I have written about a restaurant! Goes to show how terrible our experience was. Despite our somewhat chilly service from our server my parents and I were enjoying our lunch on the terrace. When the bill came we were a little shocked and confused to find a 15% tip already included in the bill (we were not told that such a tip was already included when we were given the bill). When I asked our server she replied "don't worry the tip and everything is already included" and that "it was nothing personal and it was just common practice in the area because the bill was over a certain amount." Having lived in Canada most of my life and having been a server for a time I can say that this is a very dishonest practice. Tips are pre-included to the bill hoping the customers do not notice so that they double tip the server when they pay! Unless the service was for larger groups (6-8+ people) and it was clearly stated in the menu or by the server we should've have been told about the tip that would be included. A friend that is from Quebec City has also confirmed that included tips are not common practice! I would recommend that people read their bills very carefully not to get scammed by terrible servers!!
Waited 15 mins at the terrace entrance to be seated and had to ask for service. A few other clients left. Once actually seated, service was slow. The food is good, although a bit overpriced for what you get.
(Translated) Resto catches tourists !!! Too expensive paid for the value received (Original) Resto attrape touristes !!! Trop cher payé pour la valeur reçu
(Translated) For a good steak. . Beef scoter ???????? (Original) Pour un bon steak. . Macreuse de boeuf ????????
Very busy with good service.
Very good food, fresh products, good service, nice place...what else?!
(Translated) The dishes are delicious but are mini! If you are hungry, it is better to stop by St Hubert before, drinks are good, atmosphere correct (Original) Les plats sont délicieux mais sont mini! Si vous avez faim c’est mieux de passez chez st Hubert avant ,, drinks are good, ambiance correct
This restaurant has an excellent location and waitresses. Unfortunately the food was TERRIBLE. I was excited to order 2 duck dishes (hoping for French style duck) one with a poutine sauce and one with a salad. The one with poutine was actually cold and the fries were very dry and cold as well. The duck meat tasted funky as if it was cooked two days ago and was refrigerated. The salad was ok but again the duck meat on top of it tasted and looked disgusting. I've tried duck meat several times and the meat always looked red. The duck meat here was white/brown and looked like they're serving you chicken skin. The pasta was ok though. Only gave this place 2 stars bc the staff were very nice and welcoming
(Translated) Wow it seems that they have changed management! WELL DONE Food & Impeccable service ... thank you (Original) Wow ça parrait qu' ils ont changer la gestion ! BRAVO Bouffe & Service impecable...merci