Reviews of Western Water Farms & Gardens Inc (Fish Shop)

Dez P

Over priced.

wendy lowe

NO POND PLANTS AT ALL !! NEED TO UPDATE THEIR WEBSITE. DROVE ALMOST 40 KMS

Lucy Land

Maybe update your website when you've COMPLETELY CHANGED YOUR BUSINESS FOCUS. DROVE 45MINS TO HEAR "WE'RE GETTING OUT OF THE POND BUSINESS "

Stephen Dinesen

Good selection of pond products and helpful staff. Live Koi as well.

Glen Davies

Service is above and beyond...if they don't have an answer, they'll find it!

Super Magic Flying Monkey Adventure

Wicked shop. Tons of stock and great service!

Hugo Duong

The ladies that help me when I am in this store are always nice and helpful. Price is reasonable. I've had good service everytime I need help or when purchasing from them.

Jacky Hsieh

Friendly and helpful staff

Dave Eagles

Found a product from EHS Sales, a company based in Ontario that has a distributor in Langley, B.C. close to my home city of Kamloops. It was a faux rock, which I needed to cover an electrical box and pond sensors on a post. I am very pleased with the product now that I have installed it. However, I am not entirely happy with the service I received over the telephone to order the product. Nor am I happy with the in-person service received when the product was picked up from my brother, on my behalf. I clearly asked the employee on the phone for the small faux rocks model 107 in Riverbed colouring. He said they had six in stock. Not having a payment method for orders over the phone, I had to have a family member living in Abbotsford who was travelling to the B.C. Interior that same day go and pick it up for me before closing. The photo my brother snapped and sent of the product, which the young, male employee had waiting for him at the counter, was texted to me, and not clearly seeing the true colour of it under store lighting, I confirmed that was the right one (in error). As it turned out, the employee, (which didn't want to put it back in the box for transport, sent along the wrong model. It's the same model number 107, but its colour was Fieldstone, not Riverbed. Details are important. Had it not been that some of the boulders in the water feature in which this faux rock was being placed were actually more of a bluish tinge, like the Fieldstone faux rock covering I received in error, I would have be super unhappy and would have had to find a way to send it back. And, I would have notified the product company EHS Sales of their Langley distributor's screw up. Fortunately, it works quite well as you can see from the accompanying photos.

Beavermon

Nice

Marc Rossi

Got everything I needed

Sachin Singh

Stressed koi and not very helpful. When asked questions about the koi the rep had no clue what I was talking about or didnt know much about the koi.

Rob g

Great store. Helpful and knowledgeable staff

Aidan Synn Pringle

They have a lot of year round stock that can be difficult to locate in the off season. I purchased some pond liner here for a very fair price.

Liam Gibson

Very friendly atmosphere, and knowledgeable staff. Helped me make the right decisions on materials for each step of my project.

Karen Veerkamp

I went to pick up a part for my existing water fall pump they were selling a lot of the other pumps so I bought a new one instead at a really great price. I had a fantastic lady helping me she was awesome.

J.W. Milton

Super friendly, had what I needed and a nice looking girl held the door open for me in the ay our I don't even know if she works there but we're pretty much married. I wonder whatever happened to her????

Carrol Rayner

Lots of stuff for ponds got the large bags to go in filter not a great selection on fish no Choi in yet

Peter Ferguson

The staff at Western Water Farms could not have been more helpful, or professional, in resolving a problem we had with our fountain. They were so courteous and very very nice. We give them our highest recommendation. Great staff! Great store!

devon martinson

Best deals. Best staff.

Kasey King

Great selection and great staff

Karl Maceachern

Staff were very helpful, products are of high quality. Highly recommended.

John Walker

Lots of cool stuff for ponds and growing

Jim Corlett

Always great people and so very helpful Spent a lot of time.looking for a unique look for.my patio and they found it for.me Totally unique waterfall for my patio. Sitting watching the lights play on the water now.

Marissa T

Good service