Reviews of Tisol (Fish Shop)

Shannon Bardock

Great staff..love that they adopt kittens out!!

Dawn Brown

Knowledgeable, helpful staff. Well stocked store. And before you buy a kitten...think about a rescue cat...Tisol has some lovely ones looking for a forever home.

Mel C

Very knowledgeable and friendly staff.

Ash Matheson

Worth the trip (it's a little out of the way) as it's very spacious and puppets can get a proper walk through. And really nice, friendly staff.

Christina Bjornstad

Awesome pet store. Lots of selection in great quality products. The staff was super helpful. This location (Langley) had a great clearance selection as well. I’ll be back!!! ????

Ilona Pretorius

Great dog snacks and toys picked up today.

Jill C

I started shopping here about a month ago and the selection is so good, and the staff is super friendly and helpful.

Joyce Stephenson

Awesome service. Again.????

Rich Vigurs

No nonsense business with great products and friendly staff

Arlon Calub

Good selection of pet products and they have friendly, knowledgeable staff.

Ola Puppy

The staff are all very knowledgeable and always greet you when you come into the store. We have had a very good working relationship with them and look forward to continuing it into the future. Ola Puppy Dog Grooming and Doggy Daycare

Kaitlyn Dee

Great store! It's very clean and has lots of high quality options. the staff are friendly and helpful. The only downside I find is that it is on the more pricey side, from what I've seen.

Julie Lanteigne

Huge store, great selection great customer service.

Sarah Weber

This store has an amazing selection of dog toys. I also love their selection of organic foods and treats. I buy my Acana dog food here.

Chelsea Saltel

Large warehouse style, have various items for sale. For every budget.

Allie.Risley

All employees at the Langley Tisol are exceptional! Quality service and great knowledge.

Marilyn Singer

Always have my food in stock

Faith Bates

Best place and fantastic staff :)

Mohamed Kayed

Great store and very nice team

William DC

Prices can be high but great staff and good selection.

Cat F

Knowledgeable staff

Red Dagger

Always the best customer service at this store I always get what I want and get the best help and knowledge from the staff

Lisa Thomas

We just found this store a few weeks ago and have been back several times already. Love this store! Very friendly staff!

Gale Frost

Great selection and very helpful staff.

شراره فریور

Super helpful employees and this is the only place to get the huge package of wood shavings.

David Kamwere

Great place to get pet stuff.. very helpful staff...

Lynn Champagne

Very helpful staff. Easy return policy. Good selection

Murray Cairns

Always helpful staff and great prices.

Bjorn W

Lots of great selection and helpful staff. Better quality pretty foods than some of the other big box places.

Evil Ogre

Very knowledgeable and friendly staff, really good selection and not a lot of low quality items like the big box pet stores. Unparalleled high end dog and cat food selection, this is where you go for the good stuff!

LeeAnn Harper

Always helpful!

Patrick Thornley

Friendly service, good hours.

Christine Blair

Knowledgable they are! The staff here love animals and ensure you select what is best for you and your pet. I have never received bad advice.

Karen Neal

Lots of choices, staff was very helpful and knowledgeable, hard to find as their signage is not predominate and Hwy 10 is a very busy Hwy so one can not coast along safely looking for it

Serena “Angie” Bates

Always super helpful and answer any questions

Shannon McAllister

Love the products at Tisol but they just don't have very good customer service a bit more customer service training should happen.

K C

This store has everything. Competitive prices and really good staff.

Richard J. Braun

I was looking for a particular brand of dog food and luckily the company was offering a great gravy promotion

Ariel Arend

I am an old employee and also a customer. I love the way people treat my pitbull when we come in. And I love seeing our customers faces satisfied with the help we have provided for our furry friends.

Shaun H.

We always get our dog food here Very friendly staff and a great loyalty program.

Nancy J

Good local pet supply store - central location.

Suzanne Fallowfield

Great customer service, pretty good prices for most items as well!

Brock Martin

Great selection and great service! Albert has always been really helpful and is super friendly.

John McKilligan

Carry all the top dog food brands, including the one my 2 Shih Tzus like.

T Rachelle

Love to visit the kittens & cats up for adoption!

Aimee Jones

Great big store friendly helpful staff

harald siegemund

Great place for pet foods and supplies

Michelle Covin

Love love love this store & the employees. Everyone is super helpful & full of knowledge. I recommend it to everyone that will listen!

tara (bigbottomedbee)

Staff were helpful in our search for new leashes for our dogs. Great selection of food and treats.

V-Racing

Great staff. They can answer any questions you have. They are very good and know there stuff.

Pizza Cats

Staff very friendly & helpful

Andrew K.

Very spacious, has mostly what you're looking for, employee still let us in even when we had tried the locked door a few minutes passed the closing time.

Ken Grierson

Great service can't say enough about the staff who shower my dog with love every visit

Harlan Janson

Good.service,friendly

CT Sohier

Buy 12 pet food and next is free, thank you

Anna

Love Tisol and this location specifically! Prices are good and the staff here is exceptional. We once completely forgot what time the store closes and arrived a minute to late. As we were reading the operating hours on the door realizing our mistake the staff let us in so we could quickly grab some food. Another time the store attendant helped me carry food pallets to the car without me even asking (they weren't busy at the moment). It's all about the little things!

Chris Modenese

Great place friendly and helpful staff. Good selection for all different pets.

Kurtis Williams

Friendly and helpful, wish I knew where they were sooner.

john miller

Nice clean store a little more upscale compared to Pe_smart higher end pet foods too

Chelsea Rikley

Looks like a hole in the wall but went inside and it's a decently sized store FULL of pet supplies. The cashier there was super pleasant and gave me a booklet full of coupons, love it :)

J D

Great place

Andrea Giberson

Very friendly and helpful staff. Nice layout of store. Always have the dog food I need in stock.

Ian Donaldson

Great selection of dog treats, toys and food

Alisa Zukanovic

Everything your pet needs can be found here!

Mike Midgley

Always helpful

Jessica Moir-Smith

Good staff and a decent selection

Judy S

Friendly an very helpfull

Randy Watts

Has everything for your pet.

carolyn crump

Very friendly staff

Cody

Great store. Always has what I need.

Max Clark

Good help

Sam Sam

Nice store, always clean, and staff are always helpful and friendly.

Joyce T

Good quality pet food options. Free parking. Credit cards accepted.

Jamie Whitehead

Great staff, good prices, huge selection!

Catherine Mcdonald

Very helpful staff.

Randy Carter

Better then bosleys

Susie Yamada

Best cat food

Amy Pemble

Great service. My dog loves coming here

Andrew Edwards

Service and staff presentation have been steadily declining, but tonight takes the cake. Walked in, no greeting, no acknowledgement whatsoever. I grab my food and start walking to the till. A kid, chewing gum, wearing a baseball cap and red hoodie, starts walking up as well. Turns out the guy works here now. Mumbles through the transaction barely paying attention. I used to work for this company and that kind of service is so far from the old standards its ridiculous. Get it together or I won't be returning

Kathy S

Extremely poor customer service today. Went to go pick up my customer order that the sales person messed up on, but instead of fixing the situation and apolozing, she CONTINUED to tell me that I was the in the wrong. Had to walk away from the situation because I couldn't believe that she kept saying that it was my fault for her error when I have been ordering the same product for over 25 years.

Jeffrey Maki

Got a long deer jerky stick here Was great.

Jon Adams

Good products, but always pricey!

Carol S

Wheelchair accessible. Easy to get around, spacious. Good selection.

Mike Faykosh

Good deals on treats and they have a scale right at the door for weighing your pup.

Kathleen Jacobse

Always have a great experience here. Friendly and helpful staff. Even let us go through a catalog to order exactly what we wanted.

ella Gray

Always have what I am looking for

Jonathan Schiller

It's a nice store the layout is good makes it easy to find what you are looking for .

Magdalene Rode

Got there 2 minutes before their closing time at 7pm and was told to hurry up as I had 2 minutes before they closed. Attitude was not pleasant from the single staff present. A better approach from the staff might have revealed that I only had 2 items to purchase and would be completed very quickly. Time to take my business somewhere else as it doesn't seem needed here.

Kevin Gabriel

Great knowledgeable staff. The staff smile, remember you and your dog, and honestly seem to enjoy working there, which means fantastic customer service. They are always willing to help, answer questions, fit your dog with whatever your pet requires, and will even carry things to your car if you need it. The store is well stocked with all your dog and cat needs, at reasonable prices, usual less than any of the other pet stores. The store is large, clean, well laid out, and easily maneuverable for your pet and others. Another bonus is that the Langley Tisol is open 7 days a week, and is open late every weeknight, which is great for the non 9 to 5 worker. It is my go to pet supply store, and I would never shop anywhere else.

Jeff H

Tisol used to be my go to place for pet food, making the trip in from Aldergrove, primarily for case lot purchases because they had always had more stock than some of the smaller local chain stores, but I have noticed the decline and availability on their stock in some instances, and no longer leaving it a one stop shop place. But what really gets the one star is the level of service lately. I think they sincerely need to review their hiring policies or at least customer service training. I went in on a recent Sunday morning, and pretty sure I was the only customer in the store at that moment... and nothing. Not a single can I help you. And then as the cashier proceeded to scan my purchase, you know how they usually like pick up a can or bag as they scan it, organize it, bag it for you, you know remember the good lo' days? maybe I am just being nostalgic? But this person literally scanned the cans where they sat and left everything strewn all over the counter as I put it down. And then I had to ask for a bag please to pack up some of my loose items... seriously? You know the first time one might think poor service is a one off, but strike three and you are out. Also a note worth mention... this store wins the prize for most receipts returned for missed discounts, sale prices or even incorrect pricing. So much so that checking my receipt as I load my car has become automatic here. Too many times I got all the way home to find out I had errors on my receipt. And I mean who wants to have to come in two weeks later and be a Karen, so typically you just eat the loss. Sorry but frustration has developed into a bad review

Gurdarshan Virk

Great customer service

Sal W

Staff are helpful and friendly

Celina Anderson

Every time we go in the people that work here are friendly and extremely helpful. Does not feel like a big box store.

Shayne Mcdonald

Like this place. They do dog nails on Monday evenings.

Ruth Foster

Excellent selection of food, accessories and supplies for the animals in your life. The staff are excellent and will go out of their way to help you, so bring on the questions.

Paul Chiang

Reasonably priced but dog treats are expensive

Julia Chung

They have the best prices out of any pet store in Langley. Employees are very kind and proactively help you. Love the bulk dog treats section.

Louise Gray

Lots of selection helpful friendly staff! Good prices! Lots of parking!

Michael Victor

A little expensive

Louis

Understand that 4 ppl at the time, but pushed to out in 10min. Not going back. Bone n bisket has more stuff with better service.

M C

Huge selection and the only one in town with the puppy food I was looking for!