Here you will see all the feddbacks of people like you who are using the products of IGA extra Vallée (Fish Shop) in Lachine territory (Canada).
To this day the business has a rating of 4.1 over 5 and the rating was based on 127 reviews.
As you can read, it has an average rating is really positive, and it is founded on a very high number of opinions, so we can say that the assessment is quite credible. If many people have bothered to value when they've done well with the service, is that it works.
You know that we do not usually stop to put opinions when these are positive and we usually do it only if we've had a problem or issue...
This Fish Shop belongs to the category of Grocery store.
They stay open till 11h bless their souls
This grocery store has a great selection of fresh products and produce. I like going there as you can usually find anything you want there.
So much variety in brand name products. Produce is always fresh and the customer service is great.
One of the best iga in Montreal, you can find exotic fruits and veggies, and the bakery is fresh and professional.
Great!
Everytime i go there, I find what I need and they have really good service. However, yesterday I went there and had a bad experience with a cashier worker. I was about to grab those bars you put to separate your items from another person’s …
Fab
Nice set up,big store,clean
Excellent variety of fresh food: meat, fish, vegetables, fruits... Meals prepared are also really well done here.
A good grocery with a wide selection
Nice store with quick checkouts and wide range of products. Also has a bakery inside
High prices, often out of stock, lousy service. To be avoided. Today, returned home to find an item missing from my shopping bag. I returned to the store and was treated like I was trying to pull a fast one. The replacement cost less, and I was not offered a reimbursement of the difference. Not even an apology for the inconvenience. Given the prices, one might expect something resembling a sense of customer service.
One of the best igas around but their fresh section leaves a lot to desire
Greater grocery naturel products stores, vitamins, alot of fresh vegetables, services could be better.
My favorite grocery store in regards to quality
Cool place since all me friends work there. I do wish I got a job there though
It's a fine IGA. Only gets 2 stars because every time I've gone, the employees refuse to speak English with me.
Neighborhood store, always find what I need Service is very good, they have a lot of local products and they are always happy to help
One of the best IGAs. The vallee family prone fresh goods and their fish shop is excellent.
It smells nice there
One of the best IGAs out there. Whoever is running this place knows what they are doing.
I haven't been to this IGA in a long time. It is not bad. It is like all the rest. I went in search of chicken for my mother's day meal this coming Sunday. They have the format size package of drumsticks for $15 . Not bad. I didn't …
I always find what I'm looking for whether it be in person or online.
I find their prices on everything very high! Unless there is a sale I don't shop there. They have good quality fresh items, such as fruit's, vegetables, breads, cakes and meat, but again prices are too high! I wouldn't recommend this place unless your grocery budget is high!
Love this store
Easy shopping experience
Big and nice location. Nice produce selection and friendly people.
a nice grocery were all kinds of food u want u can buy it excellent
Well mannered staff and quite efficient. Waiting time to get served on checkout is anything between instantly and 5 minutes.
Good quality, good selection, pricing is fair but a little above market.
Excellent staff, never have to wait long to be served. A properly run grocerie.
Beautiful large new store. Great selection
I was really disappointed to see an older woman cashier working at a station without a scanning gun. I put down a case of water and the woman had to scan it by lifting it. After speaking with management they said they've been asking for a scanner for that station for three weeks. Unacceptable. It's an injury waiting to happen. In what society do we not take care of those who are older. Especially cashier's during a pandemic. Breaks my heart.
Great selection. Specialty food IGA. I went here because my IGA didn't have it.
They have a lot of stuff and shopping there is nice and feels easy but the prices on meat, fish and veggies is just ridiculous and they sell old food a lot.
Great produce and meat at a good price. Amazing staff.
Meat section is great with different varieties as well as the fish. Different varieties of fruits and vegetables.
I needed a birthday cake for my mom while i was out of town at 2500 km away. They took my order and delivered it. Job well done thank you
Rude staff, small over crowded parking lot. Stopped there because it was on my way home but did not like my experience.
Covid restriction lacking a bit
cant complains. good and clean place. fresh food. good parking. good staff. :)
Nice store but more expensive than other places.
Definitely one of the better IGAs around. Great variety, friendly staff, and grocery baggers who really know what they're doing.
Really nice people working there, helpful and warm. The store is moderately crowded during the evening and the cashiers are moving fast. They don't have service a l'auto
My second visit and I feel so uncomfortable. A Gentleman ask me to get out and leave my backpack in the counter. After I finish my shoppings I ask for my backpack and a lady was giving me the wrong one, I feel like she looked at me like I was lying or a Thief, then she apologized. Afterwards, I took my stuff into my backpack and she asked me if I paid for it and I showed her my purchase receipt. This never happens to me in MAXI!
My favorite grocery store .... convenient .... and i can accumulate my AirMiles✈✈✈
All right IGA here in Lachine what can I say I've never liked IGA it's always been Quebec was shopping center the French police most employees only speak French and their prices are always high even when they say they have a special happening there special prices as the high-end prices at other shopping centers what are foods are fresh stir breads are freshly made daily the deli counter is phenomenal I definitely suggest for people to come buy printer English whatever language you speak you'll be happy about this place I definitely give it a 5-star rating
Clean and very accessible
Last two times I visited this IGA the service at the cash was horrible. A few weeks back I reached the cash and was in the only line that did not have someone packing bags. There were bag packers at the other cashes, doing nothing I might add, I had to pack my own items...while the cashier watched me! She didn't even help! If i wanted to pack my one groceries I would shop at Maxi and pay less for my items. Today, the cashier flipped my crustade au poires upside down to scan the sku, slight damage but still ok. The bag packer was slow and inefficient. When I got home I noticed he packed hard on top of soft items and everything else sideways! The crustade is complete mush and open all over the other groceries, my sushi is in one clump and the others items are crushed. The almond milk is rotten and clumpy-despite having a best before date of September 2019. The floor at the entrance was riddles with slippery mushed fruit and the sushi fridge was leaking water all over the floor. I shop at IGA for the service. I pay more at IGA than other grocery stores for the SERVICE. There is just no quality service here. Will not go back.
Clean, spacious, and well-planned store. Excellent selection of fresh foods and special sale items are well-stocked. Very helpful and friendly staff.
Very reliable suburban grocery store. More fresh local food and specialty products would have won it another star ⭐️ but as is, they content themselves as a good grocery store. Excellent beer choice.
Good selection of groceries, they give you paper bags. ☹️
The entrance and exit are the same door so it can be a little wait to get in because of covid, but on the positive side is this store has plenty of gluten free options. Including great bottles beer I could never find anywhere else. If you have issues with gluten this place has some good stuff.
Great store. They have everything I need. Actually a little cheaper than Metro down tbe street.
Whether working inside the store or at the tills, their staff is not friendly at all. For example they pick which clients they want to help bag their groceries. Overall they demonstrate a very unprofessional and inconsistent attitude. They do not seem to care the least about their customers and we clearly not seem to be their priority. My advice, train your staff better.
Nice interior. Variety of things to buy.
The staff seem great but the no backpack policy is extremely unfriendly to walkers/cyclists Edit: checked out a certain grocery store just north of here and well, not only are backpacks allowed, they also have way cheaper prices, a better selection for vegetarian/vegans, and self checkouts. So I guess I will be going there from now on :)
I hate the bred is good for four days then it's expired.
No problems with anything except cashiers. Each open cash had lines up of over 10 people when I went, and the under 8 items cash was slower than the other cashes. Very unhappy with the service. Apart from that no problem.
Always clean, friendly staff, always well stocked. New Metro next door wont change my shopping habits!
The only quality grocery store in the neighborhood. If you want to shop without being harrassed by drunk people or junkies this is the place to go in the Lachine area. Yes, prices are slightly higher than the nearby Maxi on most item but the quality is much higher and the clientele are not (visibly) high on crack.
Great selection of ready to eat meals. Great prices too.
Convenient to be open until late at night for last minute shopping.
Great clean location, well stocked lots of good quality products. Yes its a bot more in cost than other groceries but only on items you may not get at other places.
Clean store, the best I could find in the area
Best Home Made Arrabbiata Sauce in any grocery store. Nice and Spicy!!!
Gourmet heaven. Nice wine selection.
Great IGA only giving it 4 stars because I wish it had self check out.
Rarely restocked properly, always a wait at the cash, lack of discipline in the staff and often dirty. Only go when I don't feel like going out of my way, always the same issues.
An amazing selection of ready to eat food here. And fresh as fresh can be. The language issue depends on the employee. I overheard English and French being used. Either way, friendly staff.
This shop has a really great selection, I enjoy shopping there.
Good grocery store. Has everything you need. Clean and organized.
A very nice store with lots of varieties and good prices.
I like IGA because they have a bigger variety and the store is more cozy . You can find more things you need there and I like that . However I hope the prices was better or wish they had better deals.
Excellent selection of prepared and fresh food. Great service off-hours. Popular, so long lineups during peak hours.
Friendly team...
If you are okay with paying a premium for your food, then this place is great! On site bakery, fishmonger, and butcher!
Fairly clean and the prices are okay but they have a poor collection of organic vegetables. Bonus, they have a great beer collection
Great place, meat is fresh, more expensive than the competitors across the streets.
Best supermarket and grocery in the area. Pricey, like most IGAs but quite a lot of variety.
Pricy compare to other grocery stores. But the experience is better overall (cleaner floors, nicer display, top quality fruits and vegies, best cuts in meats and fishes, more choices, etc.) The staff is most professional and there's even an employee to wrap your groceries into your bags when checking-out. You'll find machines for recycling cans and plastic bottles at the entrance. Parking spaces are limited during rush-hours. It's perfecly located right next to a LiquorStore, a bank and other services.
Store looks good in the front but they backstore is usually disgusting. Rotting fruits and veggies in corners here and there. Saw the boss fire employees and REFUSING to tell them why they were fired. Ran by jackasses who only cares about the money. This is by far the IGA with the worst customer service.
realy good
It's clean, aisles are spacious and well-marked, food is fresh, personnel is pleasant, wait times at the cashes could be better but we need to remember we're in a pandemic. …
Store row are never filled after 5pm therefore less stuff in the rows for ppl that finish work later
I can’t believe the management refuses to let their employees wear gloves to protect themselves it is the most irresponsible and unbelievable thing I have ever seen . Apparently the geniuses that run this place think that a 17 year old girl wearing gloves is scaring the customers away . In a time like this apparently money is more important than the lives of our children SHAME ON YOU IGA YOUR PART OF THE PROBLEM NOT THE SOLUTION. . U just lost one of many costumers ????????????
People not wearing masks. Security guard saw them and waved them on. Didn't say anything! Guard was also not wearing his mask properly.
Don't see why so much bad reviews. Cashier's not speaking proper French? (or Engish for that matter, welcome to Quebec 2015) In any case, what does that have to do with the food quality? Nothing beats the rotten food of Maxi next door. It is a good place, they have good choice of Angus meats and prepared meats. I asked once for a certain food and one of the employees (in proper French) said, they would order it for me and the reason they don't have it (Pineapple juice) is because of low demand.
I asked if they had Morgan Freemans Enchiridos. Couldnt find any. I was sad
The female security guard was rude to my mom and kept following my mother around the store for no reason. I don't know if it was a case of racial profiling or not. We've been coming to this store for 15 years, its the first time we had an issue like this. When we called the store about it, the person on the phone just took our name and phone but she didn't apologize about the incident.
I find there prices go up often not by cents.I bought one item it went from 5 something to 6 something Also they make donuts freeze them then un thaw them.What is it to make fresh donuts each day since all there cakes come frozen. Less work for them.
This place is the worst for service they treat you like trash and they all know better than you do... Not to mention often I will buy something and it will be expired or 2 days til its no longer good... Be careful with this place read everything before you buy if not you might get treated like an idiot
Very good selection of produce and packaged foods. Lots of staff ready to assist. Very clean and organized displays and arrangement of merchandise.
Good variety of products, however prices are usually higher than in other places.
Service was good
Good grocery store.have everything I need.
They know how to accomodate the customers while following safety.
It's really one of the best iga's I've been to and it's not just because I work there the customer service is impeccable it's a bit pricey but it's worth it????
Clean store very pricey but the special are good
It was kind of busy but not overly. Steady flow,no waiting outside in line
The owner of this franchise does not know the meaning of COVID19!he only speaks 1 language = MONEY .... there is no respect whatsoever pertaining to social distancing. I made the mistake of going on a Saturday and there where the same amount of clients as the pre pandemic era! I am making sure to let everyone I know NOT TO GO TO THAT IGA! U put your life at risk. I was a loyal client for years and am extremely disappointed and sorry for those poor employees... Manon
Fancy grocery store with lots of choices . I like it
Clean worker well dress in uniforms Speak French and English Access to wheels chairs Line up as cash was long ( But it Easter so I understand) Express cash is needed. Good presentation in viewing Windows for all of the meat cakes. Lots of space. parking is good need more space in the future. The manager in the meat department was amazing.
I brought back ground beef two days after purchase that had soured and turned brown. I was told by Lucie, the supervisor, that ground beef is only good for 24 hours from the packaging date (lie #1) and in the same breath she went on to say that ground beef never has a best before date (lie #2). Lucie dismissed me and declined to refund me. I crossed the street and bought a package of ground beef from IGA's competitor that had been packaged a day before and had a best before date that said it was good for another 2 days. Lo and behold Lucie: a best before date AND beef that was good for 48 hours (or 72 hours from packaging date). Clearly IGA uses low-grade meat and sells it at a premium without a best before date. They also hire supervisors who ought to know better than to lie to customers to avoid reimbursement. Buyer beware! There are better places to get your meat.
Seems like this is the only place that's running smoothly. Keep it up!!!
Always good service
I used to shop here all the time, when I lived in the area. The store has a great selection of fresh fruit, vegetables, baked goods, deli counter, wine, coffee, etc. I always preferred shopping at IGA stores when I lived in Montreal.
I love shopping at the IGA in l a c h i n e it's clean and they have so much food that you can pick from you have every choice you want with the homemade food on the counters there are food but are different and delicious and the cashiers …
Empty shelves. Lots of things missing.
The quality of the food here varies quite a bit. I've been a client of this IGA for more than 10 years; the fruits and vegetables has never been this bad. As an example, here is a picture of Pink Lady apples which I purchased yesterday....This is what I got to bite into this morning. It's disgusting. It is not acceptable to sell such products to clients. I have written to the administration, let's see if they get back to me.
Clean establishment respectful of covid regulations
I was not there today!!!
The availability and freshness of the products are great. But all the staff seems like they really don't want to be there.
IGA has quality fruits, so I love it because of that.
Expensive
It is no surprise that this is considered one of the BEST IGA"s in Quebec. It is a joy to shop at this IGA for my family's needs.from the time I step in …
I just recently moved to Lachine in December and I have to say I really enjoy passing by the seafood department. Micheal is THE best! Super energetic, helpful, funny and kind. I always buy more than I came for and Max helped me out as well …
STALE n RANCID chicken !!! NOT FRESH AT ALL !! Chicken or meat which is not sold , they use to make their so called READY TO …
Excellent store I am from the USA and I visit here offend great customer service
Great layout De salaberry store has much better bakery selections
Staff who served me had very poor language skills in english.
Good assortment of products.
Good service
Great set up, love shopping experience but more expensive than other markets
I love dealing with this IGA. Not only in store shopping but also on-line shopping. However today I was really disappointed!! At the cash, I requested delivery like I always do BUT this time I requested that the delivery be made after 2:00 p.m. My son was just leaving for work at 12:20 p.m. and my groceries arrived!! Somebody didn't read the delivery slip because it was marked.
Overpriced all around. Freshness of fruit and veggies is subpar and again, way overpriced. Products made at the grocerie store itself are constantly repackaged into smaller quantities, the management seemingly doesn't think much of their own clients with the way they present so called rebates as if people are fools (example a rebate tag on a pack of redulls for 20 cent rebate on 10-12$ item) . The daily hot meal section is great value if you take the daily meal but saying this will probably make the price go up because they are greedy. The airmiles reward program and good customer service is the only thing keeping some clients faithful because there would be no reason not to go to maxis nearby otherwise.
I went there to buy oranges, potatoes, coffee, and pasta sauce. They had no stock on any of the items I wanted. I walked out with nothing.
Vegetables, fruits and especially meat are always fresher than other options nearby but everything is a bit more pricey. Late opening hours are amazing and it's even open on some holidays
Has wide variety in all departments. The bakery lacks some breads sometimes (i.e. certain baguettes, loafs etc...) The veggie section is often well stocked, rarely missing items. The meats are good, and pre-marinated or seasoned meats are pretty good. The sausage they make in house are very good. BEWARE: The meat counter (for cold cuts) there is an employee there who often coughs.... this was pre-covid.... and although yes she puts on gloves, she doesn't wash her hand prior to putting them on. There are only a few employees who work at this counter that actually know how to slice meat properly. The fish department knows what they are doing and are helpful in making suggestions if you need. Pre-made pasta sauces, soups, meals and sandwiches are all good.
UPDATE: I HAVE HAD AN UNACCEPTABLE EXPERIENCE AT IGA. I ENTERED THE STORE AS I DO TWO TIMES PER WEEK. I HAD MY GROCERY BAGS WITH ME AS I ALWAYS DO, WHEN I WAS APPROACHED AND TOLD TO LEAVE THE STORE DUE TO NO BAGS WERE ALLOWED. I PROTESTED TO THE THE SECURITY PERSON AND ASKED TO SEE HIS BOSS. HE TOLD ME THAT WAS NOT POSSIBLE. I WENT TO THE "COURTESY COUNTER" AND EXPLAINED MY SITUATION, THEY SAID IT WAS DUE THEFT AND THAT THEY WERE NOT ALLOWED TO SEARCH MY BAGS WHEN LEAVING THE STORE. THAT WAS A POOR ANSWER IN MY OPINION. THEY WERE NOT ABLE TO DO ANYTHING. THEY SAID THAT I MUST TAKE A GROCERY CARRIAGE AND ONLY BUY ITEMS IN THAT MANNER. I TOLD THEM THAT I SHOP AT THE LOCAL MAXI STORE AND THEY DO NOT INTIMIDATE AND PREVENT ME FROM SHOPPING AT THEIR GROCERY STORE. I LEFT IGA AND TOLD THEM THAT THEY HAVE LOST ME AS A CUSTOMER. MAXI HAS RECENTLY ADDED SELF SERVE CHECKOUT AND HAS IMPROVED ALL OF THEIR DEPARTMENT WITH EXCELLENT SALES AND SERVICE. Excellent fruit & vegetables, bakery, dairy, deli, health food, spirits and snacks. Parking area always has free space and speed bumps control traffic. Staff are eager to help when asked. This WAS the best run grocery store that I've ever experienced in the neighbourhoods that I have lived, both in and out of MTL.