We offer you all the feddbacks of real people like you who know the products of Centre d'animaux Safari Carrefour Angrignon (Fish Shop) around La Salle area (Canada).
At present this firm has a score of 3.8 over 5 and that rating has been calculated on 127 reviews.
You may have noticed that it has an average rating is quite positive, and it is based on a very large number of feddbacks, so we may think that the valuation is quite accurate. If there are many people who bothered to leave their score when they are pleased, it works.
As you know, we don't usually stop to give reviews when they are positive and we usually do it only if we have had a problem or incidence...
This Fish Shop is included in the category of Pet store.
Horrible place, they keep the birds behind glass with just a vent, no interaction. Can't even look at the cats, some are on display at the entrance window in the most exploited of ways. The bird conditions are dismal, a heart breaking way to do business. Thumbs down all the way.
(Translated) They make me feel bad gold adopting my brother my coconut Peruche! Go see her friends to pamper me think I can't hear her when she goes to get the box ???? (Original) Ils me font sentir mal l'or de l'adoption de mon beau coco ma peruche! Va voir ses ami pour me bicher en pensent que je l'entends pas quand elle va chercher la boîte ????
(Translated) It's my favorite shop in the mall ???????? (Original) Cest mon magasin favoris de tout le centre d'achat ????????
They staff dont know much about the animals they keep. I was sold 3 molly fish being told theyd do fine in a 5 gallon tank! I trusted the 2 employees and took the fish home only to find out not only are they not fresh water fish but require a minimum 20 gallons and that's barely covering it as they grow so big. I've been set up with an aquarium that is doomed to fail. Save yourself some trouble and go down the street to Nature pet center. Or any other pet store you know.
(Translated) Zero customer service! And the animal cages are way too small (Original) Service a la clientèle zero! Et les cages des animaux sont bien trop petites
(Translated) In Carrefour Angrinion, very beautiful scenery, (Original) Ds Carrefour Angrinion, très beau décor,
(Translated) Beautiful place that offers a choice but still vast enough for all your pets (Original) Belle place qui offre un choix quand même assez vaste pour tout ce qui concerne vos animaux
It is difficult not to feel bad for the animals in here. Cages are small and the store is overcrowded and noisy. There is enough stock and shelving to fill a store twice its size. Instead of buying here it is best to make the effort and adopt a pet from a shelter or simply from someone looking to have their pet adopted.
Best service
(Translated) There is everything for our animals (Original) On trouve de tout pour nos animaux
Nice place for kids to look for pets
(Translated) There is a lot of variety on everything for fish, nice place (Original) Il y a beaucoup des variété sur tout pour les poissons ,belle Place
Finally open again yeahhhhh
(Translated) They've gone crazy .. The prices are totally ridiculous You have to shop around a bit more. I found an aquarium for $ 32 not $ 79 .... exactly the same (Original) Ils sont devenus fous.. Les prix sont totalement ridicule Il faut magasiner un peu plus. J'ai trouvé un aquarium à 32$ pas 79$.... exactement pareille
Very nice.
Great service
NEVER BUY ANY ANIMALS THERE!!!!!! Please, if you are an animal lover, let this place close!!!! They have the worst service, EXTREMELY RUDE staff, and they know VERY LITTLE about the animals they are selling and their PROPER care!!!!!!
(Translated) Good (Original) Bonne
(Translated) Very nice to visit (Original) Très beau a visiter
(Translated) Because of the covid, he doesn't have any animals in store ... except fish ... sad ... sells everything for animals .... (Original) A cause de la covid,il ni a aucun animals en magasin...sauf des poissons...triste...vend de tout pour animaux....
A good place to give us a lot of information about the the animals very good service
Neat place to shop all kinds of pets and pet accessories. Due to COVID-19 they don't sell dogs and cats at the moment.
Not much variety, and tanks are poorly stocked in the aquarium section. Bought a fairly expensive fish tank, they verify to make sure equipment is all there. The guy seemed nice but the 'verification' process was quick and focused on the items but not so much thoroughly kn the tank (dim lighting didnt help). Read at the counter they have a 10 day return policy, not for your cash back but for store credit(not eligable for pets and food), which I was fine with. It was a big expensive one so of course I handled it with extreme caution. Brought it home to find there was a slight crack, not massive, but it was not noticable but I knew it could get worst with time. Brought it back and asked to either trade for another one or get the store credit if they had no more. The cashier girl was rude and said the return policy didn't apply to fish tanks. That sort of 'too bad, deal with it' attitude and she obviously had no interest in dealing with me. On the bright side since I refuse to conduct any further business in this establishment, I found a much better pet store with a much more knowledgable and polite staff.
Has 3 dogs
I bought some boots there and lost the receipt I went back to the store before my 10 days was over they told me that there can’t give me a credit because I didn’t have the receipt they then told me to email the head office explaining my situation I did that after a week I had a response which I then emailed again giving them all thinformatiin they needed I am still waiting for a response whether I can return the item for a credit it’s been a month now
Terrible service
Good place to find pets food and pets. Or just enjoying looking at the animals.
(Translated) No qualified staff (Original) Pas de personnel qualifié
Good pet shop with cute animala
(Translated) To visit (Original) A visiter
(Translated) This place is very interesting and well organized. There are many choices of all kinds. Bravo (Original) Cette endroit est très intéressant et bien organisé. Il y a beaucoup de choix de toute sorte. Bravo
(Translated) This place and interesting because there are many animals. (Original) Cette place et intéressant car il y a beaucoup des animaux.
(Translated) Everything for your pet (Original) Tudo para o seu pet
(Translated) Superb !!! (Original) Superbe !!!
Good experience for the kids
The man working in the fish department was knowledgeable, friendly, patient, and answered my questions as well as corrected misinformation I had previously been given. I thoroughly enjoyed speaking with him, trust his expertise, and will go back because of it.
(Translated) Beautiful place a lot of choices. (Original) Belle place beaucoup de choix .
We've come here over the years to see the animals and accessories. The staff is friendly and animals seem well taken of. Our favourite is the Koi pond.
(Translated) We bought fish for a heated aquarium. One died on the way home and in the first 24 hours we lost 3 more. The staff did not remove the dead fish from the aquariums and the animals were visibly stressed even a day later. The staff was not very helpful. Out of five employees only one was making efforts to serve us. Disappointing. (Original) Nous avons acheté des poissons pour un aquarium chauffé. L'un deux est mort en chemin pour la maison et dans les 24 premières heures nous en avons perdu 3 autres. Le personnel n'enlevait pas les poissons décédés dans les aquariums et les animaux étaient visiblement stressés, même un jour plus tard. Le personnel n'était pas très aidant. Sur cinq employés seulement l'un deux faisait des efforts pour nous servir. Décevant.
Good selection of goodies for the pets but sells and displays live animals.
Went there for a pet rat, returned home with a sick rat. The manager keeps insisting it's because they are nervous but I have 3 rats and know better than her. Useless staff, they are nice tho but know nothing about pets. Don't ever go there ! Nothing is cheap at Safari except the manager, THAT MANAGER AT ANGRIGNON SAFARI!!!
(Translated) The condition of dogs and cats is heartbreaking. Their cages are far too small. I bought a leopard gecko over there two years later, but when I bought a betta for my sister he died within a few days. Their locusts are often half dead in their plastic pots. Ok to buy food if you are already at the Angrignon crossroads, but going to Nature on Boulevard Newman (so really close to Angrignon) is worth 1000x more worth. (Original) L'état des chiens et des chats est à briser le coeur. Leurs cages sont beaucoup trop petites. J'ai acheté un gecko léopard là-bas qui va très bien deux ans après, mais quand j'ai acheté un betta pour ma soeur il est décédé en quelques jours. Leurs criquets sont souvent à moitié mort dans leur pot en plastique. Correct pour acheter de la nourriture si vous êtes déjà au carrefour angrignon, mais aller au Nature sur le boulevard Newman (donc vraiment proche d'angrignon) vaut 1000x plus la peine.
I had very awful experience in this store, the store put liquid items in a place where particularly easy to accidentally knock over, I accidentally with the legs gently knocked over half of the liquid, the clerk is very arrogant, let me compensate for it. yeah ok, I paid my fault with full price compensation, but why the remaining liquid did not give me, just let me go. The clerks and cashiers are very cold, very bad!
(Translated) Angrignon Mall Pets Available (Original) 앙그리뇽 몰 애완동물 구입 가능 합니다
(Translated) Varieties, excellent service (Original) Variétés, excellent service
What is sad is the cages but other than that its looks nice
(Translated) The fish guy refused to sell me a goldfish because I had a large bowl and not a 5 gallon aquarium with a filter on the pretext that there is a municipal regulation from the City of Montreal that pet stores do not are prohibited from selling goldfish to anyone who does not have a 5 gallon or more aquarium with a filter. I then checked City regulations and provincial laws out of curiosity (I found that wierd) and there is nothing like that. When did return to the store to speak with the manager, who only speaks English, she told me that in fact it is a chain policy because the fish live better and longer so and refused. to sell me said fish because I don't have a 5 gallon aquarium and filter (transaction that would have gone up to over $ 120 just for a $ 1 fish, they just want to make a profit off us and you stuff) (Original) Le gars des poissons a refusé de me vendre un poisson rouge parce que j'avais un grand bocal et non un aquarium de 5 gallons avec un filtre sous prétexte qu'il y a un réglement municipal de la Ville de Montréal comme quoi les animaleries n'ont pas le droit de vendre des poissons rouges à quiconque qui n'a pas un aquarium d'au moins 5 gallons avec un filtre. J'ai checké ensuite la réglementation de la Ville et les lois provinciales par curiosité (je trouvais ça wierd) et il n'y a rien de ça. Quand ne suis retournée au magasin pour parler avec la gérante, qui ne parle que l'anglais, elle m'a dit qu'en fait c'est une politique de la chaîne parce que les poissons vivent mieux et plus longtemps ainsi et a refusé de me vendre ledit poisson parce que je n'ai pas un aquarium de 5 gallons et un filtre (transaction qui aurait monté à plus de 120$ juste pour un poisson à 1$, ils ne veulent que faire du profit sur notre dos et vous fourrer)
(Translated) Super beautiful place but too expensive animals (Original) Super belle place mais animaux beaucoup trop dispendieux
Bought three rabbits there, all died within 4 days each. They sell animals that have no care taken for them.
(Translated) The animals too cute! (Original) Les s animaux trop mignon!
Great
(Translated) Their iguana is really cool! (Original) Leur iguane est vraiment cool!
(Translated) A good shopping experience. Often returning with full load. (Original) 不错的购物体验。经常满载而归。
(Translated) The aquariums were very dirty with dead fish and algae. Very disappointed (Original) Les aquariums étaient très sale avec des poissons mort et des algues. Très déçu
(Translated) There are things for animals but not so much (Original) Hay artas cosas para animales pero no tanto
(Translated) Very clean magazine (Original) Magazine tres propre
(Translated) A little too expensive ........ (Original) Un peu trop cher ........
(Translated) Friendly and exciting! (Original) Convivial et excitant!
They force me to buy an extra cage if I want to buy a rabbit even I had one already. The costumer services are horrible, employees trade me as a fool and impolite.
Not a fan of pet stores with animals.
It's nice
(Translated) The best service, we can find B.coup chouses for our little friend my dog also outraged animals, do not forget Angrinon I am very happy. (Original) Le meilleur service, on peut trouver B.coup chouses pour notre petite ami mon chien aussi outrés animaux, ne oublie pas Angrinon je suis très content.
I really really really hate seeing animals kept in cages like this pet store, especially the dogs and cats. The workers do seem to care for the most part and I've never seen dirty cages left that way. The koi pond is amazing though and the store is clean.
Good alternative to Fairview and Downtown. You can find pretty much anything you need..... clean place and good service pretty much in any store.
Terrible experience. Ill informed staff and poorly trained manager who's dismissive attitude paints the company as unfit for animal needs.
(Translated) Very good magazine for products by pets. There are also pets. (Original) Très bonne magazine pour les produits par les animaux de compagnie. On trouve aussi des animaux de compagnie.
(Translated) The prices are low compared to other pet stores and the decoration is sublime! (Original) Les prix sont bas comparer aux autres animaleries et la décoration est sublime!
(Translated) Expensive. Understandable when 3 employees are at the checkout for 1 customer for almost 10 minutes ... (Original) Cher. Comprenable quand 3 employes niaisent a la caisse pour 1 seul client pendant presque 10 minutes...
Animals seemed sad. Except the fish. They seemed ok.
Great variety of animals and products to tales care of them. Pet food, environments and toys of the upmost quality
I went the other day and I was disappointed! It's not like it used to be before the Covid . The store is missing lots of items, poor selection. I couldn't find anything of what I was looking for.
(Translated) Good advice most of the time and reintegration of abandoned animals. (Original) Bon conseil la plupart du temps et réinsertion des animaux abandonnés.
Employees here are nice, the animals look well taken care of, certain things are quite pricey if you're looking to buy new items for your pets, but not out of this world.
I had bought a rabbit at Safari Angrignon and I only found out three months later that I’ve been giving my rabbit the wrong hay this whole time when I was told by the person at Safari that I was supposed to feed him that hay shouldn’t you know what your telling your customers before sending them with a new pet awful
(Translated) Quite complete in stores and variety in products ... well already with many accessories (Original) Bastante completo en tiendas y variedad en productos ..bueno ya con muchos acsesos
Nice environment to spend some time looking around.
bought a baby rat from here to keep my other little guy company, and within the span of 2 days he was dead, absolutely heart breaking, the rodents here are NOT loved, and sold at an age thats much too young to be safe.
Nice place
Great place friendly staff.
(Translated) Always nice for children .... (Original) Toujours sympa pour les enfants ....
Honestly the worst safari I've ever gone to, don't go looking for plants you won't find any good ones
I always find what I am looking for. Fantastic customer service!!!
(Translated) Nice to just go visit and observe (Original) Agréable d'aller simplement rendre visite et observer
(Translated) The animals are soooooo beautiful (Original) Les animaua sont trooooop beau
Nice and clean.
(Translated) Served courteously, the attendants are super nice and kind (Original) Servie courtoi, les préposée sont super gentille et aimable
Loved the place and the staff were helpful
(Translated) Very nice store in which the decoration, nevertheless, a staff little smiling and not welcoming. I had the right to a nod of welcome and a service only in English. I know we are in a bilingual province, so I'm sure you can find a more competent and a little more friendly staff. Looking forward to seeing your business stop regressing. (Original) Très beau magasin en ce qui attrait la décoration, néanmoins, un personnel peu souriant et et non accueillant . J'ai eu le droit a un hochement de tête en guise de bienvenue et un service uniquement en Anglais. Je sais que nous sommes dans une province bilingue, donc , je suis sur que vous pouvez trouver un personnel plus compétant et un peu plus avenant. Au plaisir de voir votre entreprise arrêter de régresser.
(Translated) The animals seem to be treated well despite the fact that I'm more of the type to adopt in shelters, nice welcoming personal place (Original) Les animaux semblent être bien traité malgré le fait que je suis plus du genre à adopter dans les refuges, bel endroit personnel accueillant
I went there to but some products for Cat. I was not even able to find basic products. Uselessly big animal shop. The Animals for sales are looking very poor as well.
(Translated) Not many fish are of interest to rare fish species (Original) Pas bcq de poisson mes interessent pour des especes de poisson rare
(Translated) Not bad (Original) Pas mal
(Translated) They sell fish that are sick! I take the trouble to tell them your fish are sick they have Ich disease and they tell me but no if they were sick they would not move like that! Next thing you know my new fish has infected my fish that I had already for a while and result, they are both dead. I continued to buy fish at home, and they did not live more than 4 weeks, when usually my goldfish lived on average 3 years each. Do not buy your fish at home they do not know what they sell, they are just there to sell everything, sick fish, and products to save the said sick fish ... (Original) Ils vendent des poissons qui sont malades ! Je prends la peine de leur dire vos poissons sont malades ils ont la maladie du Ich et ils me disent mais non si ils étaient malades ils ne bougeraient pas comme ça ! Next thing you know mon nouveau poisson a infecté mon poisson que j'avais déjà depuis un bout et résultat, ils sont tous les deux morts. J'ai continué à acheter des poissons chez eux, et ils ne vivaient pas plus de 4 semaines, quand habituellement, mes poissons rouges vivaient en moyenne 3 ans chaque. N'achetez pas vos poissons chez eux ils ne savent pas ce qu'ils vendent, ils sont simplement là pour vendre le tout, des poissons malades, et des produits pour sauver les dits poissons malades...
Good
Even if we ignore the substandard return policy, we are usually satisfied with Safari. We visited this Safari for the first time (we usually go to the one in Dix 30) and we were less than satisfied with the service. The lady at the cash, Sammy, was not only rude to us but rude to the other employee that helped us. I don't think it's fair of this worker to belittle her colleagues in front of customers. I think it's safe to say that we won't be returning to Safari in Lasalle.
Really cool pet store. Though it is a little more pricey.
Very bad manager!
Lovely staff and great service!
Black black
They sell sick fish and the staff are all in bad mood even the cashier.
Buying a Betta. Shop assistant was patronizing. Hey. Thanks. [Edit: our poor Betta died! RIP my red friend :( littel girls are crying!]
(Translated) Animals are not treated well (Original) Les animaux ne sont pas bien traités
(Translated) Always well laid out, fun to visit and a great variety of food for all animals. (Original) Toujours bien aménagés distrayant à visiter et grand choix de variétés pour nourriture de tous les animaux.
This place is like a mini zoo, nice to go with your little ones
Nice place but way over priced... only go to look around
My husband and I got our puppy daschund there and I have to admit that the staff was great and helpfull during the whole process. We couldn't have hoped for a better support in getting our puppy.
Goldfish for $5??? I don't think so.
(Translated) ???? To see the animals (Original) ???? Pour voir les animaux
(Translated) Perfect when it rains to walk around the store with your child without buying anything! (Original) Parfait quand il pleut pour faire le tour du magasin avec son enfant sans rien acheter!
Not good service.
Sucks evrything is expensive and forget what it used to be there is no more reptile department they're with the fishes , the main thank that used to display coral and saltwater fish is gone and the rest are very poorly displayed/aquascaped
(Translated) Good guys, always advise (Original) Хорошие ребята, всегда посоветуют
My daughter loves this place! Clean store and friendly staff.
The employees were kind and helpful
(Translated) Good attention and more options for fish. (Original) Bonne attention et plus d'options pour les poissons.
(Translated) Poor shopping experience, not great customer service and being approached in English, it's no! (Original) Pauvre expérience de magasinage, service à clientèle pas top et se faire aborder en anglais, c'est non!
Sam is amazing, we always get good service from her.
(Translated) A must-have (Original) Un incontournables
Not too many animals but you can see different types of fish, good place to attend once a month.
(Translated) As usual (Original) Comme d'habitude
(Translated) I have to go there regularly recently. My fish is growing, it eats like never before Hahaha. Very friendly and helpful staff. We greet you at the entrance and ... We let you in before coming to ask you if you need help. (Original) Je dois y allez régulièrement depuis peu. Mon poisson est en pleine croissance, il manges comme jamais Hahaha. Personnels très sympathique et serviable. On te salut à l'entrée et... On te laisse entrer avant de venir te demander si besoin d'aide.
It definitely has improved, I got better service. Good effort, keep it up! It is pricey but it's understandable seeing the store - the Koi pond is spectacular. They also have everything, great selection.
Not exciting as I remembered it >< 10 years back. I was surprised and disappointed by the lack of exotic birds and reptiles. Even the fish in the goldfish and coy pond was not as I remembered. I remember passing by the store front listing to all the exotic animals sings and chirping, looking at tucans or monkeys though the front glass sectioned off or even tortoises under sun lamps or eating fresh fruit from the bowls provided by the staff.
Most rude staff, zero customer service. Workers are like drones, might as well replace with robots. Never again.
(Translated) Well kept (Original) Grand bien tenu
Love to go see the rabbits.
(Translated) Service pouri especially a manager on weekends no sense of customer service. Young girl with no experience we bought fish on Sunday the fish died one near the other during the week but we could not come back to the store before the weekend since we work during the day and in the evenings it is difficult. We discover that we were badly advised on the choice of fish and that the fish chosen cannot coexist together they killed each other or that it was necessary to take for a male several females ect .. So we tell him that 10 out of 12 died because we were badly advised it does not offer to replace dead fish with others that can cohabit with the 2 that remains nor a refund. (Original) Service pouri surtout une gerante la fin de semaine aucun sens de service à la clientèle. Fille jeune avec aucune expérience nous avons acheté des poissons le dimanche les poissons mourraient un a pres l'autre au courant de la semaine mais nous pouvions pas revenir au magasin avant la fin de semaine puisqu'on travaille le jour et les soirs c'est difficile. On découvre qu'on a ete mal conseillé sur le choix de poisson et que les poissons choisis ne peuvent cohabiter ensemble ils se sont tués entre eux ou qu'il fallait prendre pour un mâle plusieurs femelles ect.. Alors on lui dit que 10 sur 12 sont morts a cause que on a été mal conseillé elle n'offre ni de remplacer les poissons morts par d'autres qui peuvent cohabiter avec les 2 qui reste ni un remboursement.
Staff is less than average
The staff working there is useless(not all but most of them).From telling me a D.Gourami is salt water, from telling me i can keep multiple bettas in the same tank. The fish quality is not bad but its under the average(note cheap breeders) really overpriced staff.
Cute pet-store
(Translated) Special as a place. I recommend going to see once in your life ???? (Original) Spécial comme endroit . Je conseil d'aller voir une fois dans votre vie ????
Went there to buy a cat and I asked a simple yet extremely important question to a staff : is this cat a Male or a female, since I already have two female cats I cant have a Male one otherwise the females would be terrorized AND ONE OF MY FEMALE CAT IS NOT STERILIZED, she said it's a female no worries. And that's why I got this cat... 4 days later I brought the new cat to a vet and they said it's a Male... and I had to return the cat because of the safari staff unprofessionalism. Even the manager failed to answer a simple question about a pet gender it's a shame. They caused me money loss and emotional damage since I got attached to this cat. Please dont buy your pets from this place. You'll get horrible experience. Staff and the manager are very unprofessional with poor basic knowledge. Not convinced yet ? When we bought the cat, they told us she was in perfect condition (he actually) but in truth the cat had eye infection and bad respiratory symptoms.
(Translated) Very good animal center, the selection of food and accessories is sometimes limited by the lack of space, but the staff is very courteous and helpful. I also bought my dog, a MinPin, here three years ago, and that was the best thing I could do. This adorable animal really comes from a family place as I was told, he was even trained to pee-pads upon his arrival at home, and obviously grew up in a very healthy social environment. We did not even have to train him to the limits of games (nibbling, etc.), it is obvious that this little puppy had already had healthy interactions with other puppies and humans. What a contrast to the horrific experiences I had with breeders and shelters, where it was virtually impossible to interact meaningfully with the animal to see if there were any affinities, and where time was limited - what imbecility to force someone to choose an animal of this kind, some breeders forbid even any contact whatsoever! At this Safari, we could interact with many dogs, take our time to test their behavior, the staff was immensely courteous and courteous, and it allowed us after months of research to find our little love that is now part of our family. (Original) Très bon centre d'animaux, la sélection des denrées et accessoires est parfois peu limitée par le manque d'espace, mais le personnel est très courtois et aidant. J'ai aussi acheté mon chien, un MinPin, ici il y a trois ans, et ça a été la meilleure chose que j'ai pu faire. Cet adorable animal vient vraiment d'un endroit familial comme on me l'affirmait, il était même entraîné aux pipi-pads dès son arrivée à la maison, et a évidemment grandi dans un milieu social très sain. Nous n'avons même pas eu à l'entraîner aux limites de jeux (mordillage, etc), il est évidemment que ce petit chiots avait déjà eu des interactions saines avec d'autres chiots et humains. Quel contraste avec les expériences horribles que j'ai eu avec des éleveurs et refuges, où il était pratiquement impossible d'interagir de façon significative avec l'animal pour voir s'il y a des affinités, et où le temps était limité -- quelle imbécilité de forcer quelqu'un à choisir un animal de la sorte, certains éleveurs interdisaient même tout contact que ce soit! Chez ce Safari, on a pu interagir avec de nombreux chiens, prendre notre temps tester leur comportement, le personnel a été immensément courtois et courtois, et ça nous a permis après des mois de recherche à trouver notre petit amour qui fait maintenant parti de notre famille.
Good selection, too many people and pet stores are cruel
(Translated) Space too small for a dog (Original) Espace trop petit pour un chiens
(Translated) Very good place and a lot of choice of fish. (Original) Très bonne place et beaucoup de choix de poissons.
(Translated) We must double check the information we are given! (Original) Il faut double vérifié les informations que l'on nous donne!
Friendly :)
(Translated) Good service and good advice! (Original) Bon service et bons conseils!
(Translated) Clean store, too bad the saleswoman is not polite (Original) Magasin propre, dommage que la vendeuse ne soit pas polie
friendly staff. good selection of cat food
Well trained staff
okay store, pricey
Not bad.
Pet store... Has exotic pets as well as dogs, cats and foods for all types of animals...
Amazing
Fun
Like this place !
My 4 year old demands we visit this "fishy store" as he calls it every now and then. This place is loaded with all kinds of reptiles, fish, exotic birds and rodents of all kinds! Staff is incredibly helpful and knowledgeable and the layout of the store gives you the safari type of tour. Fun, and fully equipped for all your little pet needs.
(Translated) Great! (Original) Super!
Nice play to buy food and toys for your pet.
It's nice
(Translated) Speaks in English practically. Unwilling to express themselves correctly in French. (Original) S'exprime qu'en anglais pratiquement. Peu disposé à s'exprimer correctement en français.
(Translated) Many small fish are sick, and there are many fewer types of fish (Original) 好多小鱼都生病了,鱼的种类也少了很多
The toys and foods are really good
Nice place
Wonderful shop to buy pets.
(Translated) The animals are in a very bad state it's unfortunately, it makes you want to cry (Original) Les animaux sont dans un très mauvais état c'est malheureusement, ça donne envie de pleurer
(Translated) A lot of choice for small animals, we have something to spoil them =) (Original) Pas mal de choix pour les petites bêtes, on as de quoi les gâter =)
(Translated) The animals are in tiny compartments that are barely their size (Original) Les animaux sont dans de minuscule compartiment qui font a peine leur taille
Great place to find fish. But sadly no more dogs nor cats ... why ?
First impression of the place you get a nice vibe but as you go looking around you start to feel bad for the animals. There is a lot of stock and things to buy but so little space for the animals. The aquarium area is pretty nice but when you look closely at some of the fish tanks some of the fishes look ill. =/ The staff are also a hit and miss. Some are knowledgeable and some have no clue what they are saying. Just trained to sell, sell, sell. heh
One of the best Pet Stores. I hope that they'll soon restock back to normal.
Nice place
The store is showing a little age, but still a good selection of products for your pets needs. Wonderful staff who are knowledgeable and friendly.
Adopt don't shop. Saw a puppy by itself in small glass habitat. No toys or space to move very much. Can't believe stores are still doing this. Please stop and avoid shopping for your pets here.
(Translated) There are many articles (Original) On trouve beaucoup d'articles
Real pet lovers. Got my dog there... every time I go they ask for her. They even asked to bring her in so they could see her. They cut claws for free on specific day.
(Translated) A lot of choices (Original) Beaucoup de choix
they were rude to my little sister when she was asking questions about her pet rabbit
(Translated) Nice place (Original) Bel endroit
Big place wit an attractive decoration, but the prices are so more expensive than other pet stores.
I had to buy a new filter for an emergency and Safari was closest, I usually go to Aquarius on Jean-talon but it was closed so I had no choice. It cost me 260$ instead of the 180 I paid to the other store. Are you kidding me?? Also with a quick glance in the tank I saw 2 dead pleco that had turned white due to decomposition, so I don'T know how long they had been there, I don't think their fish department is very well run.
(Translated) Very good place to please children. Animals are expensive but kids just love to go around and watch them. (Original) Très bonne place pour faire plaisir aux enfants. Les animaux coûtent chers mais les enfants adorent juste faire le tour et les regarder.
They sold me rainbow tetras that were sick and which basically killed half my fish in my aquarium. The staff couldn't care less about you, they look like they are trying to run off when your talking to them. Probably because they know your getting ripped off when you shop there.
(Translated) Nice pet shop Good service (Original) Belle animalerie Bon service
(Translated) Lots of products that do not match the price (misplaced) and no refund !! Only credit note to the same store???? (Original) Beaucoups de produits qui me correspondent pas au prix (mal placé) et aucun remboursement !! Seulement note de crédit au meme magasin????
(Translated) It's for those who love animals (Original) C'est pour ceux qui aime les animaux
(Translated) I always find what I want to buy. (Original) Je trouve toujours ce que je veux acheter.
(Translated) The employee who served us was as stupid as her feet. Young woman with dark hair, overdone on makeup, Sunday around 8pm. (Original) L'employée qui nous a servi était bête comme ses pieds. Jeune femme cheveux noirs , maquillée à outrance, dimanche vers 8pm.
Excellent place with great personnel !
A sad place for animal lovers. Way over-priced.
Nice place but congested and wanna see more
A bit pricey but it's good to see them selling rescued animals
Please do never go there. Their animals come from animal mills where they take horrible care of the animals that are being bred.
very clean but no interaction with staff
Lovely exiting place
Nice place. Even if i assisted to the death of 3 fishes in 10 min
(Translated) Andrea is simply the best! Andrea is great, a connoisseur of cats! (Original) Andrea is simply the best! Andrea est super, une fine connaisseuse des chats!
I love this place for the ambience and helpful staff. Their dog section is great. Very fast rotation of different breeds. If you see a puppy you love, take him or her fast, as the puppies are sold fast here.
Really love the animals there, but be careful, you cannot take pictures.
In reality the place isn't that bad but the reason im giving it a bad rating is because you shouldn't support a place that sell dogs,cat, etc. As if they were shoes per example
(Translated) Lack of animals (Original) Manque d'animaux
(Translated) Flawless service at the fish level! Advice and perfect service. (Original) Service impeccable au niveau des poissons ! Conseil et service parfait.
Safari themed pet store. Has most products and accessories.
(Translated) Beautiful store beautiful setting (Original) Beau magasin belle mise en scène
Its great for getting animals or animals food and for kids to see different stuff ????????
Nice staff and very well organized. In term of the price, it is quite expensive
Poor prices and terrible return policy. fish tanks are poorly stocked and variety is low for the sheer size of the store. The only value the store has is in it's aesthetic, the kids really enjoy the visual experience, besides the ambience the store itself is only worth a 1 star review. Overall one of the worst pet shops in the area, bring your kids in to look at the pets if you want, but I'd recommend against spending your money there. Try a local pet store instead, with staff that isn't impersonal and lacking in customer service skills.
(Translated) I didn't go (Original) Je n'y suis pas aller
(Translated) good choice, good location. good variety of fish, cat accessories. (Original) bon choix , bien situé. bonne variété de poissons, d'accessoires pour chats.
(Translated) There are many animals, especially a variety of fish. My children are very fond of them. (Original) On y trouve beaucoup d'animaux surtout une variété de poissons.mes enfants aiment beaucoup.
Good Place for Shopping ..
(Translated) Little service. 3 employees on site, but the girl in charge of the crate prefers unpacking boxes than serving customers who want to pay for their purchases. (Original) Peu de service. 3 employées sur place, mais la fille en charge de la caisse préfère déballer des boîtes que de servir les clients qui veulent payer leurs achats.
Worst customer service I’ve ever seen. I recommend to any wanna buy from Safari to go to the one in Brossard DiX30 or the one in taschereau. The Casher is so rude she don’t respect the customers and she talk with an attitude ????????
Animal items are a bit pricey. But the staff certainly know there animals and products.
Great
(Translated) I have rarely seen such a rude cashier and also can professional, a big bad that has absolutely nothing to fuck customers, not a hello, nor goodbye besides that. (Original) J'ai rarement vu une caissière aussi désagréable et aussi peut professionnelle, une grosse malpolie qui n'a absolument rien a foutre des clients, pas un bonjour, ni aurevoir en plus de ça.
There are the cutest puppies ever in there
(Translated) Safari Animal Center Lassalle (Original) Centre d'animaux safari Lassalle
(Translated) Magnificent (Original) Magnifique
Soooooo cooooool!!!!!!!
I've HAD IT with them. I had two brother dumbo rats pass within weeks of each other OVER night for NO reason. NOT EVEN a year old, were going to be a year in June. Not feeder rats, PET rats. Their breeders they do business with NO GOOD. Not first time I have pets from there pass away prematurely, I've had hamsters too. NO MORE buying pets from them!!
(Translated) Since the see there nothing much less choice, but before it was great! (Original) Depuis la vois il rien beaucoup moins de choix, mais avant c'était super!
(Translated) Great. (Original) Super.
Great place to visit animals, or to buy the next one.
(Translated) Nothing is perfect even those who lead us. (Original) Rien est parfait même celles et ceux qui nous dirigent.
Interesting
Had the most horrible experience there. I watched a lizard I bought there die from what we suspect is severe dehydration. My friend bought a mountain horned dragon. Basically, looked like it was already dehydrated before she got it and the move basically could have been too much for her to get back on her feet. This is what someone that has a good knowledge of lizards told my friend The enclosure that used to hold her at the store looked too small and not properly equipped for them. Mountain dragons can't see still water so they need dripping water or fountains, their enclosure has none of that. When I went to the store to talk calmly to the manager, she said she would sue my friend because my friend described her negative experience on her private facebook account which an employee was somehow tagged to, by someone else. Threatening a bad review on a private profile with a lawsuit isnt quite an experience i would suguest anone go through after losing a pet. So it was clear to me from the get go, she simply wanted a confrontation. She then proceeded to accuse me of killing the dragon. Manager said the lizard had been checked by a professional and was healthy, when I asked her for the paperwork, of course, mysteriously, there is none so that leads me to believe that lizard was not examined recently as opposed to what the manger said. I asked for the headquarter number, again, mysteriously, they don't have a phone number! They need to find a manager than can hold a calm conversation with customers. My friend didn't even fuss about the whole 300$ worth of equipment, just the 40$ of the lizard. Overall, horrible experience, even though I used to go there sometime for crickets I am NEVER going back there. I sincerely hope they get some much needed new management because the conditions of the lizards enclosures are inapropriate for some of the species. They need to put some effort into finding someone that will know enough about the lizard's they sell to do something as basic as keep them hydrated.
Don't ask for help from the staff if you want to get eyes rolled at. In affectionate and not very compassionate about the animals either. Obvious lack of knowledge. It's no reason they closed down most of the safaris.
(Translated) Great service!! (Original) Super service!!
(Translated) Superb variety of fish !! (Original) Superbe variété de poissons!!
(Translated) The service leaves desired .... To my ferrets I never find anything .... Not too much choice in the food or in toys. Marshall said to take food for 4+ when he is more than 4 years and they have not even stock ... (Original) Le service laisse a désiré.... Pour mes furets je trouve jamais rien.... Pas trop choix dans la nourriture, ni dans les jouets. Marshall dit de prendre de la nourriture pour 4+ quand il on plus que 4ans et ils l'ont même pas en stock...
Love this place
(Translated) not much .... but good staff (Original) pas grand chose....mais bon staff
Clean place, lovely animals and fishes to see and lot of accessories for animal lovers.
Always enjoyed visiting but a few times noticed the dogs were too big for the showcase enclosures they were in. Items are very diverse in selection which is great otherwise.
I went for fish. Prices were good. No cichlids though. Aquatic plants were fairly priced too
Who doesnt love the pet store ❤❤❤❤
(Translated) He has everything that has looked for animals (Original) Il a tout ce que ont cherche pour animaux
Disgusting treatment of animals. Small cages for all of them, over crowding completely, and most likely the puppies come from puppy farms. All of the dogs are not socialized, staff seems to not care at all about the well being of animals. Making a call to the SPCA as soon as possible to report animal cruelty, animal neglect, and mistreatment of animals. I am very disappointed in Quebec for still allowing animal stores like this to operate. #AdoptDontShop
Went to buy crickets for my gecko... they had only a few containers and most of the crickets inside were dead. Same with the goliaths. Poor quality. Why even display those?!
Great place to visit all kinds of animals.
Nice place , staff knowledgeable
Cool petshop
(Translated) No respect for customers ... (Original) Pas de respect pour les client ...
Bought a guinea pig back in January 2020, along with all the accessories. Great staff, knowledgeable and helpful with questions I had. Status: Fryer Tuck is doing fine!
(Translated) Jm sa (Original) Jm sa
(Translated) Very few staff to answer our questions. Dogs are pitiful. They are poorly maintained and some have been locked in their cage for more than 4 months. A company like this should not have the right to sell LIVING BEINGS !!! I left this place wanting to cry and hoping that the animals present get rid of there to the most sacred! (Original) Très peu de personnel pour répondre à nos questions. Les chiens font pitié. Ils sont peu entretenus et certains sont enfermés dans leur cage depuis plus de 4 mois. Une entreprise comme celle-ci ne devrait pas avoir le droit de vendre des ÊTRES VIVANTS !!! Je suis sortie de cet endroit en ayant envie de pleurer et en espérant que les animaux présents se fassent sortir de là au plus sacrant !
(Translated) Excellent atention (Original) Muy buena atencion
(Translated) Not worse (Original) Pas pire
Variety of pets, I think they have reasonable prices
(Translated) With my boyfriend we came to buy a cage for our ferret. It was the last one on sale and therefore the one of exhibition. They had not kept the box so we had to leave with half of the cage in a dump bag and the rest under the arm. We had 1 hour of transport to go home. For a $ 175 cage I think the service is pretty light. And I'm not talking about the cashier that we obviously bothered because she did not say hello or goodbye. She scarcely won a word. In short I would not go back to this pet store that's for sure :) (Original) Avec mon chum on est venu pour acheter une cage pour notre furet. C'était la dernière en vente et donc celle d'exposition. Ils n'avaient pas gardé la boite du coup on a du repartir avec la moitié de la cage dans un sac à vidange et le reste sous le bras. Nous avions 1h de transport pour rentrer chez nous. Pour une cage à 175$ je trouve que le service est assez légé. Et je ne parle pas de la caissière que l'on dérangeait visiblement vu qu'elle ne nous a pas dit bonjour ni au revoir. C'est à peine si elle nous a décroché un mot. Bref je ne retournerais pas dans cette animalerie c'est certain :)
I went to go buy a fish tank because I purchased a betta and it was the Ez care didn’t come with a light asked the manager if it could be ordered took 2 months still nothing then I had to go back to finally get a light from another Ez care tank because that was a whole 2 months waisted
(Translated) We phone and we get answered laughing to call later since they are too busy !!!! and this after waiting 5 min on the line !!! What a lack of professionalism !!! (Original) Nous téléphonons et nous nous fesions répondre en riant de rappeler plus tard puisque il sont trop occuppé !!!!et ce après avoir attendu 5 min sur la ligne !!! Quelle manque de professionnalisme !!!
Very nice place, but there's no cats/dogs due to the pandemy...
(Translated) Not much of interest. It would be like thinking in a daycare! Staff not interested. (Original) Pas grand chose d'intéressant. On ce serait penser dans une garderie ! Personnel non intéressé.
(Translated) A little expensive, but nice decor and staff available and competent. Now they have shelter cats, which is very popular given the genocide of abandoned cats in Montreal. (Original) Un peu cher, mais beau décor et personnel disponible et compétent. Maintenant, ils ont des chats de refuges ce qui est très apprécié vu le génocide des chats abandonnées à Montréal.
Boorish service. Forcing customers to buy unnecessary goods by manipulating the fact that animals are like children and you must buy everything that they say. As a seller you can advise but not force the customer to buy!
Super
They cant even check the damn gender of mices, the staff forgot to poke holes out the box for them to breath, and they 1 of the one we bought has an infected ass
(Translated) That's where I buy the food for my cat Bella (Original) C'est là que j'achète la nourriture pour ma chatte Bella
Great store
Not like before.
Luv dogs
Never open
Over priced no return policy incompetent staff.
(Translated) It's not like it used to be .. S is understandable for animals .. but. Okay .. just the fish are the fun (Original) Ce n est plus comme avant.. S est comprenable pour les animaux..mais. Bon ..juste les poissons sont le.fun
The store has a cool style and lots of stock. The aquarium section is probably the most impressive part of the store, but the staff is pretty hit or miss. When I was looking for a cat, the employee didn't seem very interested in helping me find one so I ended up going to the SPCA. Still a nice store though and makes for a nice place to wander around and look at animals. Very happy that the cats are all rescues too.
(Translated) Like dogs (Original) Понравились собаки
(Translated) Lots of choices for small animals (eg aquarium fish). But the prices are high. (Original) Beaucoup de choix pour les petits animaux (ex. Les poissons d'aquarium). Mais les prix sont élevés.
(Translated) Use them very synpatic. And very good service thank you. For no small animal (Original) Les emploiyer tres synpatique. Et tres bon service merci. Pour no petite bête
(Translated) Good service and welcoming (Original) Bon service et acceuillant
(Translated) Excellent animal center .. cheap fish .. big center courteous staff (Original) Excellent centre d animaux .. poisson pas cher ..tres gros centre personnel courtois
(Translated) Great experience (Original) Super expérience
(Translated) The store refuses to take back a product it has sold that is not functional. Poor service. Rude staff. (Original) Le magasin refuse de reprendre un produit qu'il a vendu et qui n'est pas fonctionel. Service médiocre. Personnel impoli.
(Translated) Nice selection, but that's the area that the personal is not always aware of regarding the return policy. They are asked how many days it can be paid for aquatic products. We were told 10 days. But when the time comes, we are given a credit note, no return of money. False really be vigilant to read it as it is fake, and not to rely solely on the said staff. For all the rest ok. (Original) Belle sélection, mais ça l'aire que les personnelles n'est pas toujours au courant en ce qui concerne le politique de retour. On leur demande combien de jour qu'on peux se faire remboursé sur les produit aquatique. On nous a dit 10jours. Mais au moment venue, on nous donne qu'un note de crédit, pas de retour d'argent. Faux vraiement être vigilant de le lire comme il faux, et ne pas se fier uniquement sur le dit du personnel. Pour tout le reste ok.
Great place
(Translated) Very nice pet shop. (Original) Très belle animalerie.
no dogs and cats!!!
Nice store
(Translated) Staff a little cavalier with customers. On the other hand, they let the children cry and gesticulate in front of the cages of the animals for sale, saying that it is not up to them to discipline the children. Poor animals which are kept in cages too small for them, sometimes crowded with their congeners. it's really sad. Places like this confirm that pet stores should not sell pets. (Original) Personnel un peu cavalier avec les clients. Par contre, ils laissent les enfants crier et gesticuler devant les cages des animaux à vendre, disant que ce n'est pas à eux de discipliner les enfants. Pauvres animaux qui sont gardés dans des cages trop petites pour eux, parfois entassés avec leurs congénères. c'est bien triste. Des endroits comme celui-là confirment que les animaleries ne devraient pas vendre d'animaux de compagnie.
I often buy pet supplies here and accidentally knock over a bottle of liquid. The indifferent staff did not ask if I need any help. She just let me pay the original price, it’s ok. But she did not give me the invoice and the bottle of liquid that I broke. Very indifferent. Never buy anything from your any store again.
(Translated) Nice store but do not look for dogs or cats there in any case for the moment. (Original) Beau magasin mais ne cherchez pas ni chien ni chat y en pas en tout cas pour le moment.
Nice selection of fish. No shrimps. In a pinch it works
After reading the negative reviews about the poor service I couldn't help but think that no one mentioned the poor conditions these animals are kept and where they came from. Purchasing animals from a pet shop at high prices supports pet stores and animal factories/ mills. A better alternative would be to adopt an animal in need of a home at an adoption shelter. Contrary to pet stores, shelters are not organizations created solely on making a profit on an animal's life. Adopt don't buy!
WORST SERVICE. WORST PLACE TO GET HEALTHY RATS. I bought one male rat, but I noticed he had symptoms of breathing difficulty, which was mostly caused by respiratory diseases. I went to return him and met the manager for this issue. She was Very Rude. She treated me like no one that knows nothing about rats. (I HAVE 5 RATS AND ONE DIED FROM RESPIRATORY DISEASE. I KNOW BETTER THAN YOU WHEN RATS HAVE SYMPTOMS OF RESPIRATORY DISEASES IN PARTICULAR.) She repeated 'No Refund Exchange to another rat Only) I already read the policy from the receipt and I was not there to get some profit. I checked all other male rats. Most of them had respiratory diseases already. (If you want to check, check if there's red mucus around eyes first. Then try to hear their breating sound from noses. If they have stuffed nose, runny nose, etc. There's a high chance that they are infected) I checked females rats as well but they were not in good condition either. Overall, Worst service again. And Do Not go this Safari if you're looking for healthy rats.
Something is wrong with this place to have their staff come yell at you to not take any pictures of their animals. They currently only have fish, birds and rodents.
Good place but expensive
Nice place!
(Translated) really nice aceuille good service employer smiling really thank you (Original) vraiment belle aceuille bon service employyer souriant vraiment merci
(Translated) Not normal these live animals in cages (Original) Pas normal ces animaux vivants en cage
(Translated) They have very big fish. My 3 year old loved it (Original) Ils y a de très gros poissons . Mon fils de 3 ans a adoré
(Translated) Long line .... But there are good prices (Original) Longue ligne.... Mais il y a des bons prix
(Translated) Very well (Original) Très bien
(Translated) Good pet shop. (Original) Хороший зоомагазин .
They have a nice selection of everything. That staff is fairly helpful. The beta fish are in horrible living condition. They are in bright light with nothing in their tanks. The beta clearly look depressed.(Beta dislike direct light, and like to hide) The rest of the animals look well taken care of for the most part.
If you looking for aquariums fish you must visit this place.
(Translated) Good place (Original) Bonne place
The location was convenient so I overlooked the unfriendly staff and grumpy cashier several times. But no longer. Now I’d rather shop at the other side of town.
Love the big fish pond
(Translated) price more than expensive and presence snails in the plants no knowledge in fish (Original) prix plus que chère et présence escargots dans les plantes aucune connaissance en poisson
I like cats
(Translated) I have a few aquariums I love going to inspire me in this place for my aquatic arrangements and the purchase of extra fish. (Original) Je possède quelques aquariums j'adore aller m'inspirer en ce lieu pour mes arrangements aquatiques et l'achat de poissons supplémentaires.
(Translated) What a joy to find this place again after so many years it hasn't changed its ok that's a lot new on the other hand for the animals staff seem happy ???? (Original) Quel bonheur de retrouver cette place après tant d'années ca pas changée ses ok ça bcp chose nouvelle par contre pour les animaux personnel ont lair heureux ????
The ladies were amazing. I came in for filters for my water fountain which they didnt have but took my number and called me and put them aside for me????
(Translated) Bought my Cloud (Original) Acheté mon Nuage
Very nice place, bought my two kittens there and I got help through the whole process. Whenever I go back, they're always friendly and in a positive energy. The only thing throwing me off for a 5 stars is the fact that the animals are stuck in very small cages and not many toys.
Check out the turtles!
(Translated) All you need for your pet ... (Original) Tout ce qu'il faut à votre animal...
(Translated) Nice atmosphere and nice decor (Original) Belle ambiance et déco sympathiques
(Translated) Their fish is still sick I lost about $ 500 of fish in not even 1 week and when I went to talk to them, he tried to say that it came from me. It's been 10 years that I had these fish was worth a lot more that the money for me and all of a taste 1 week after buying their fish is the hecatome.Pour conclusion I had a service of the most disappointing and I highly recommend this mcdo pet shop has any, he has specialized stores that are worth much more (Original) Leur poisson son encore malade jai perdu pour environ 500$ de poisson en meme pas 1 semaine et quand je suis aller pour leur en parler ,il essayait de dire que ca venais de moi .Ca fait 10 ans que javais ces poisson ca valait bcp plus que l'argent pour moi et tout dun gout 1 semaine apres avoir acheter leur poisson cest l'hecatome.Pour conclure jai eu un service des plus decevant et je déconseille grandement ce mcdo des animalerie a n.importe qui ,il a des magasins spécialisés qui en valent bien plus la peine
(Translated) broad space!!! (Original) 넓은공간!!!
I was just window shopping but did notice that if you have a pet, you will find what you need here.
(Translated) Own good service (Original) Propre bon service
(Translated) Good (Original) Bien
(Translated) Sell sick animals. Cages sometimes too small for animals, not to mention that the rat I bought had 20 other cell mates. My experience has been a sad way to remind me why we never have an interest in buying our future companions in pet stores. As soon as the antiobiotics have had the desired effects, I plan to give it a good life. Too bad it started this way. (Original) Vendent des animaux malades. Cages parfois trop petites pour les animaux sans compter que le rat que j'ai acheté avait 20 autres compagnons de celllule. Mon expérience a été une triste façon de me rappeler pourquoi on n'a jamais intérêt à acheter nos futurs compagnons dans des animaleries. Dèes que les antiobiotics auront eu les effets désirés, je compte lui donner une bonne vie. Dommage qu'elle a commencé de cette façon.
Great place ????
Great pet shop fun to visit
Not like it
The worth animals centre that i have been see!!!!!!!!! I bought fishes in there, after one day, I thought the fish had problems, and took back to there. But they not helped me, and did not any responsibility! I just bought one day! Now,the fish are died! I hate this place!!!!! I never ever ever go this centre! I think i don't give them even one star, there are must negative lever! I never see how much bad like this animals centre! This Safari is a WORSE WORSE WORSE WORSE WORSE WORSE place!
(Translated) Nice place Carrefour Angrignon to buy the necessary for your pets (Original) Bel endroit du Carrefour Angrignon pour acheter le nécessaire pour vos animaux de compagnie
I got a cute hamster from them , but it's very aggressive and sick they didn't accept to change it for me . p.s: the lady on the phone was polite though
(Translated) Super nice place (Original) Super belle endroit
Everyone is Verry nice and helpful
Cool!!!
Friendly staff, nice selection of pets and their accessories.
Survived covid, for now...
(Translated) Beautiful establishment (Original) Belle établissement
(Translated) Jaimela diversity of fish and you go with children is pleasant (Original) Jaimela diversite des poisson et tu y vas avec enfants cest plaisant
Small but prices are very reasonable for certain things.
(Translated) an employee girl in glasses who did not have a name snatched from the hands of my 3 year old daughter a small dog toy that she had chosen !!! I absolutely did not understand his gesture but to come and attack like that a child !! she deserves the door !!! unacceptable (Original) une employé fille à lunette qui ne portais pas de nom a arraché des mains de ma fille de 3 ans un petit jouet pour chien qu'elle avait choisi !!! je n'ai absolument pas compris sont geste mais de venir s'en prendre comme ça a un enfant !! elle mérite la porte!!! inacceptable
(Translated) Good service (Original) Bon service
The store doesn't honour their own return policy. I bought an aquarium air pump, explaining to the sales person that I was concerned about the level of noise it would generate. I was told I could return it within ten days for store credit, and I found this information ony sales receipt. A few days later I tried to return the item but was told I couldn't because it had been used on an aquarium and it might have been affected! This is irrelevant as regards the pump's sanitary condition insofar as no part of an air pump contacts the water during normal use, let alone a test (air is pushed at positive pressure through a hose into the water.)
Always had good service and honest advice there, in the aquarium&fish section.
There was a limited amount of animals.
The animal are in poor condition and the staff tells you false information.
Not many pets. Must be because they were all gone after Christmas.
Cool spot and great setup. Prices are reasonable compared to other stores. They have a fidelity plan where you can save more.
(Translated) The animals were beautiful (Original) Les animaux etait beau
(Translated) Nice place and a lot of products (Original) Belle endroit et beaucoup de produits
(Translated) Really caring employees who seem to want the welfare of animals while giving sound advice. (Original) Employés vraiment attentionnés qui semblent vouloir le bien-être des animaux tout en donnant des conseils judicieux.
(Translated) Good service. (Original) Bon service.
(Translated) Beautiful variety of article (Original) Belle variété d'article
(Translated) Little choice (reorganization of the store?), Very few staff, 10 minutes to wait for the person at the checkout to come. Very disappointed (Original) Peu de choix ( réorganisation du magasin ?), très peu de staff, 10 minutes a attendre que la personne a la caisse vienne. Très déçu
(Translated) Zero atmosphere since they no longer sell cats and dogs (Original) Zéro ambiance depuis qu'ils ne vendent pkus de chats et chiens
Horrible customer service, I used shop at their Rockland location but it as closed, I had bought eight bags of Acana food there, I had bought some bags at teh other store closer to me which they did not accept for the 13th free bag of food because I had not bought them there. I told them that the promotion is with Acana and not with Safari why would I need to buy all of them from them but they insisted that promotion was with Safari which is not true. I asked for the manager, she was not helpful either. definitely wont go back.
Horrible :)
(Translated) Closed when we have the most need. Why not just keep the essential part of the store open such as insect sale? (Original) Fermé au moment où nous avons le.plus de besoin. Pourquoi ne pas juste garder la partie essentielle du magasin ouverte tel que la vente d'insecte ?
(Translated) Good experience a few years ago there. I left with a tabby monster who serves as my cat :) (Original) Bonne expérience il ya quelques années la bas. Je suis reparti avec un monstre tigré qui me sert de chat :)
(Translated) Welcome and choice (Original) Bon accueil et choix
Items are overpriced. Used to work for safari, they don't care about the animals, only sales matters to them.
Great selection of treats and toys for dogs as well as good brands of kibble for cats and dogs. The prices are a little high and the selection for cats is lacking compared to the dogs. Atmosphere is nice
Always have great service here pets are always in great health when I go in
Small puppies emprisoned in 3x3 cages, not even enough to allow them to grow healthy. Those dogs are not merchandise and we should not treat them as if they were. I would NEVER buy an animal, or anything from there because I just don't support that.
No more animals in there, because of pandemic.
Terrible.....extremely high prices bad service
(Translated) The attitude of the cashier is so bad. Very bad shopping experience (Original) L'attitude de la caissière est tellement mauvaise. Très mauvaise expérience de magasinage
The place was so gud that an nice
Good place to buy things for the pets, good price too.
(Translated) It's almost a place to visit, besides being a shop. The decor is sophisticated, the products are numerous, the salespeople are pleasant. I recommend. (Original) C'est presque un lieu à visiter, en plus d'être une boutique. La déco est recherchée, les produits sont nombreux, les vendeurs sont agréables. Je recommande.
(Translated) Can be a little expensive (Original) Peu être un peu dispendieux
Animals
(Translated) Great (Original) Super
Staff is super friendly and helpful
(Translated) execrable service. Proud guardian, with a very bad attitude. They sold me some patté of experienced breeding, and when I wanted to return it, I was very badly received, and they did not want to exchange it or refund me. (Original) service exécrable.superviseure orgueilleuse, avec une tres mauvaise attitude. On ma vendus du patté d'elevage experé,et quand je voulais le retourné,on ma tres mal acceulli,et ils ne voulaient ni me l'echanger,ni me remboursser.
Good service and very competive prices
Friendly staff;great selection Knowledgable
Not a fan of pet stores due to mammals in small confined spaces
Was sold sick fish. Staff does not care about customer. Staff lacks knowledge and gives bad advice. Some staff members need to use proper hygiene.
Selling sick animals and very expansive too
I love this animal store. Not too big but a good variety of animals to choose from. Wide assortment of fish and a pretty good staff.