Here you have all the opinions of real people like you who purchase the services and products of New City Supermarket (Fish Shop) in the area of Kitchener (Canada).
Nowadays this business has a score of 3.8 stars out of 5 and that rating has been based on 127 reviews.
You must have seen that the average score it has is positive, and it's based on a very large number of reviews, so we may think that the assessment is quite accurate. If there are many people who bothered to rate when they've done well, is that it works.
As you know, we do not usually bother to place reviews when they are correct and we usually do it only if we have had a problem or incidence...
This Fish Shop belongs to the category of Asian grocery store.
Great selection of Asian and other ethnic food you can't find other where, veggies are always fresh. Saves a trip to T and T.
Very nice place
Variety of seafood...and it is comparatively cheap.
Has lots of fresh produce, fish, place poultry, meat and also lots of eastern type food. Great option for fresh and healthy grocery shopping downtown without breaking the bank.
I live this place as it has more options of green vegetables
It a good store . To try new things . So much to choose from ...
They had fresh fish.
Great little market! Cheap meat!@
Great variety of Asian foods. Super cheap deals on fresh chicken, beef, pork, fish and other seafood! Amazing selection of fresh vegetables as well. Also sell fresh bakery style items like buns, breads, asian cakes etc.
It's good place to shops
Good shop for Chinese food items. But the smell inside the shop is horrible.
variety of Asian food with good price. Parking is by the road for free or paid parking lot closeby
Great selection, great prices. Staple for weekly Asian fair.
The smell of rotting meat hits you in the face as you go through the door. I grabbed my one item and left as fast as I could. They only take cash and debit and debit only if it's over $20. Good place for your Asian specialty goods.
Probably the most "Asian" of supermarkets. Brings me memories of markets in Malaysia or Thailand. Strong smell, a bit untidy and unclean-but one can say its a part of the charm or token of authenticity. It is possible to get unusual fruits, vegetables, spices and condiments here-that you probably wont get elsewhere.
The best place to buy vegetables and fruit. Good quality paying much less than any grocery store around.
fresh meat and vege variety are among the best around downtown and good deal, but canned foods are usually bad however.
Bbq duck and pork
Always the best place to get cheap groceries
Good prices, good selection. You can only use debit on purchases over 10$, which I don't mind but might factor in for some people.
Prices are great. Tons of ramen noodle choices, such as mung bean, rice vermicelli, etc. Awesome selection of soy sauces and vinegars. Fresh produce. Interesting Chinese, Thai and Japanese products. Lots of noodle options. Fresh meats and seafood. If you are looking for black vinegar, rice wine, Asian sweets. Great place.
(Translated) Cheap (Original) 物美价廉
Best Asian Supermarket. Specially the quantity of meat is better. Surpasse B&T store.
Terrible smell in the store, but lots of products and hard-to-find Asian grocery items. Really good prices on the produce (but not huge variety)
The service attitude of the merchants is extremely poor, and the attitude towards the guests is extremely impolite. He shouted loudly, as if he was your boss, don't make a mistake, the guest is your God. In addition, the meat is not fresh.
Great Chinese BBQ place inside. Good selection of meats, vegetables, and Asian products.
Wonderful ????
This store is a little disorganized and not the most efficient layout, but it does have a wide range of products that make the shopping experience enjoyable and worthwhile. I like to walk here with my boyfriend and buy daifuku or White Rabbit matcha candies.
Fresh vegetables, lots selections of Asian goodies and the price is way better than western grocery stores. Go check it out.
Kinda dirty
A charming place, I do a lot of shopping here, and find that most of the products are very good, people are hostile to this place because its very foreign to them and how the business is run, I never have a problem here, and shop here all the time. The roast duck is amazing.
It's like an old-school family own Asian supermarket. Selection is a little hit and miss depending on the day of the week but it's a good size for this community.
I found the prices here on the high side.
Great staff
This is good shop..you can get all kind of Chinese and Indian vegetables and fish and groceries....
Good selection and prices
Cheap and good.
Perfect for all, and any Asian supermarket needs.
Chinese pork is excellent. Great place to pick up asian ingredients in town.
Cool store. You have to shop by picture
Pretty unorganized. This place would never survive in the GTA.
Always love their deals on produce! Cheapest price on lemons I have seen in quite some time. There is nothing like window shopping for new and unique food!
An excellent asian grocery.
Everything you need but don't expect any nice service.
Easily the best grocery store in town. Has everything you need for unbeatable prices.
Great assortment of Asian foods and fresh grocery. They need better parking arrangement and maybe clean their floors every once in a while
Great place to find delicious ingredients for dinner
We used to go here to buy fish. They had good fresh fish available, but the staff has been rude or unfriendly many times and hence we stopped going here.
Very well stocked
Price and location is OK for the people living in the Waterloo area.
Cheap produce. Difficult to tell what items on shelves are sometimes, but able to get some items that are otherwise difficult to find, such as sweet potato instant noodles. I don't eat the barbeque but it does smell really good, and there are counters with fresh fish. Has the best rice ball desserts (mochi?) that I've tried in the refrigerated section.
Good "deli" and takeout lunches
Cheaper than T & T
Always find what I need.
The best Asian grocery store in Waterloo Region
Family run...just amazing!
Very neat Chinese supermarket. Great quality produce. Warning: it is a Chinese supermarket.
Good
Love this place for raw fish.
Great selection
Love the market
Great variety of Asian staples, such as greens, Fruits and vegetables as well as tofus and dried items. Also a great variety of sea food and butcher. Their bbq and duck are also very good. Excellent prices and convenient parking, can be very busy so plan to go in the afternoons if you can
Average experience. Felt like meat products are not very fresh
The selection is great all around and you can find some pretty obscure ingredients that few to none else would carry. The store was cleaner and more organized than in previous years and the smell from the fish counter was not as strong which was a nice change.
Best grocery store you can find in Kitchener-Waterloo region
It is a fantastic supermarket! A plenty of choices and many choices of Chinese brands! Also the prices are fair!
It's an ok place beside the parking and the smell inside the market
OK. However, they have to do something about the smell.
Unfriendly and dishonest!
I love this store. There meat is so fresh and 100%better then any grocery store.
Good stuff
Excellent grocery in Downtown Kitchener, wide range of asian vegetables, fruits, and groceries. The cleanliness is pretty good, but the staff should sweep the floors in the produce section as there are leaves everywhere. Warning: There is a strong smell of fish as soon as you walk through the main entrance of the store, its really strong. They have a takeout section for purchasing cooked meats. The meat section of the store is very organized. Overall, I recommend New City Supermarket to anyone has never been in a Chinese grocery store before
I never buy anything here gross an not very clean way better places to shop
Small but has lots of things in there
Best place for BBQ pork and roasted duck. The best by far.
Used to love coming here, but I've started feeling like I'm not wanted in the store. The lady that rings in my products ALWAYS throws them, bruising my fruit and trie's to rip me off by ringing the produce in for more than advertised. Just downright rude, and I'm certain it's because I'm white, she'll be laughing and joking with the people ahead of me, but when it comes to my turn, she's rude, unfriendly and won't even look in my direction. Being rude to me I can look past, but throwing the products and slamming them on the counter I cannot let go, am I not a paYong customer? I used to shop here often, but now I go to B & T because I'm treated like a person.
Looking for Asian specialties this is the place to be.
Bit messy.
Pricy but cleaner
Able to get most of our asian ingredients there.
I would not eat any meat or fish from here. The smell inside was rough, and did not give me any confidence in their products
Pretty decent selection. Cash and debit only. Lacks the breadth of products from stores like Nations and T&T but that is to be expected in K/W. Decent meat and protein options in fresh and frozen as well as some of the herb and veg/fruit selection. Store is relatively clean. Some complain of the fish smell bit they do have a lot of fresh and frozen fish so that is to be expected.
Great selection of spices.
(Translated) The scale is inaccurate, the camper's face is ugly, the price is good (Original) 秤不准,收营员脸很丑,价格不错
Liked it
Wife's favorite store
Great Chinese grocery store.
Ok
The interior is a bit on the run-down side, but it's a decent place for Asian groceries. (The roasted duck and crispy pork are amazing, by the way; sanitation, not so much)
(Translated) Superb Chinese supermarket with roast duck and various fresh foods (Original) 超棒的中国超市,里面有烤鸭和各种生鲜
Language problem in this store.
Staff are not much helpful. No public washroom. Poor cleaniness. However, good place for fresh vegetables.
Fresh sea food
(Translated) Good! Great variety, less than $ 10 if or if Cash. (Original) Bueno! Gran variedad, menos de $10 si o si Cash.
Normally come here to buy all my produce, never have any problems. Except for the other day, bought a little cheesecake from their dairy aisle, brought it home and it was coated in thick green mold. Low and behold the expiration date was April of this year! That is so unacceptable! I know I may be at partial fault for not checking the date on the back but if you are a grocer that is going to sell dairy items you should be checking the best before dates before selling it. I am so disgusted, and for $11.99 I am even more upset because for that kind of price things shouldn’t be expired! I would bring it back but left the store without a receipt. Will never buy from their dairy aisle again and just a word of warning to anyone to be sure to check the dates on this item in particular.
To be honest, the place can do with a little renovation, but it has about everything you need for an Asian grocery, at least the basics and a little more. No hot food. The price is decent. Has a butcher shop and a fish market.
Love
Great place and good prices.
Good
If you need roast pork or duck here it's the place
A typical Chinese grocery store. Pretty clean, decent selection and price is a bit on the high end
Great market but no dairy for sale here at all.
Interesting place, you will see things that you will not see in most grocery stores. I go to pick up items I cannot get elsewhere.
I found what I need.
Very good
Love this store for the variety of foods, especially fruit and veggies but can't sand the smell of fish and flesh, or the sight of the carcasses.
Right in the heart of downtown, but still has a lot of parking at the back (getting there is a bit confusing and the entrance/exit can only fit one car, but still a lot of space to park your car). They had really cheap drumsticks and for a small store there was a lot of stuff in there. Not everything was cheap of course, but definitely worth your time to at least have a look around
Great food store
You can find a ton of stuff here for good prices. Just need a few mins to acclimatize to the smell on entry.
(Translated) The owner is very nice, the waiter is very enthusiastic, and the stuff is also very complete. I often drive to buy things. The one who says the waiter is ugly, are you okay? (Original) 老板很好 服务员也挺热情的 东西也很全 我经常专门开车去买东西 底下那个说服务员丑的你有事没????
Huge selection. Probably the best in the KW area
Lots of choices, real Asian stores = +&-
Dirty, unorganized and very limited parking. One extra star because they have some hard-to-get items.
Good place
I get all my Asian vegetables and meat from this store.
The shopping environment might not be that good, but price is a lot better than others. And the staffs are really nice too. I like there
A great place to buy fresh fish.
Good place for Chinese products as well as many other things!????
Ok prices. Not the cleanest, some boxed stock piled on the floor.
I all ways find something new and Authentic every time I visit. My only caution is that if you can't stand the smell of fish I would not suggest shopping here(does not bother me at all)
Farmers market
Local Asian supermarket. Pretty much what you would expect
It was amazing but it was hard to find the items I was looking for in such a supermarket
Great place to shop.
I come here for their BBQ duck.
You can find any ingredients, vegetables, anything for Asian food
If you need specialty Asian items, this is one of the better stops
What a culture shock. Cool place. Lots of neat items. Some very odd smells too! Check this place out for your asian food needs for sure!
Decent deals but horrible service.
(Translated) There are many kinds, but the environment is not good (Original) 种类多 但是环境不太好
Best market in town!
Lots of variety of products. Good service in fish and meat section. At times could get quite busy.
Great produce selection, especially of leafy greens. Cheap meat, ground beef is regularly 2.99 a lb
Large selection of many foods, particularly those not available in conventional grocery stores.
They have things I can't find at at other supermarkets, only problem is everytime I have a question or need help not one person in there has spoken or understood English!
Nice new store, with great variety of Asian foods, live shellfish and some fish, lay out is nice. Good location, was extremely busy when I was there.
Typical Chinese supermarket with selection of cooked traditional Cantonese BBQ meats at lunch. Only takes cash or debit
Very good
Came here thinking this was a small supermarket, turns out it's a lot larger than it appears. Fresh produce, meat, as well as food items from all corners of Asia. Came away with lots of Filipino, Vietnamese and Indo ingredients for my future meals!
New City supermarket
Good market to get fish and vegetable
Good prices, but the attention is "concise"
One of the few places in KW area to get authentic Asian food (imported). This place is not the cleanest and typically smells like fish due to the butcher section that has meat displayed openly. The setup is actually better than places in Asia but considering this is Canada, I would hope so :) They have a fresh produce section but make sure you know what you're looking for as it's not typically labelled well. If you want a clean Asian store go to T&T but sometimes some items can only be found here.
Good place to get unique Chinese food and kitchen stuff. Low price and you can buy fresh fish alive!
It's a small store with some vegetable variety.
(Translated) It is a comfortable place, it is very beautiful (Original) ومكا ن هاد مريح انهو جميل جدان
Great BBQ. Strange and unusual snacks. Great variety if noodles and soup.
I think I need to shop with a translator... So many new and interesting things to try great vegetables and fruits!!!
Food, vegetables , meat, live fish and other good food as fresh as you can imagine.
Asian market items. Awesome price
Not as clean and tidy as tnt but there's a lot of asian products and frozen goods to choose
the staff is always extreemly rude. poor Service if you are causation. went there after work with my boyfriend and an older lady followed us around yelling at us the whole time until we payed and left. this was a terrible experience. racial profiling 100 percent of the time I've gone there. next time I'm going to t&t.
Fantastic selection of Asian foods, vegetables, meats, and seafood. Prices are fantastic but staff are not very friendly.
For South East Asian groceries this is the only fix you'll get. Forget B&T down the road, they're a joke. T&T in Waterloo is mostly catering to Chinese. While it may not be the cleanest, it definitely is welcomed. Prices are low and quality is medium.
This store is overall OK, but a lot of foods are expired, usually it is good for ethnic food shopping, especially Asian foods, watch the expiration date before you take the items.
One of the few Asian grocery stores in the area. Pretty good selection of items although the produce is not always the best quality.
The grocery is good, price is very good. But service .... may be a bit unusual for Cabadians . Just be ready for it. :-)
Very rude very unhelpful staff
A little chaotic, but I like certain unique produce. Prices are good, but not a steal by any means.
The ORIGINAL Asian market in KW
A place where you can everyrhing..fish..veggies..meat..
Nice place to get my International grocery
(Translated) Sells a lot of domestic seasonings, things are very cheap, but there is no parking lot, and a fine of 20 Canadian dollars for parking violation (Original) 卖很多国内调味料,东西都很便宜,但是没有停车场,违停一次被罚了20加币
A terrible and dirty market. Asian markets don't have to be like this. Can we please have T&T already?
(Translated) Chinese supermarkets in the Waterloo area can basically buy what you want. (Original) 滑铁卢地区中国人超市,基本能买到你想要的东西。
Not the cleanest supermarket, but it gets the job done. Some staff are not friendly.
Asian grocery, decent price, free parking.
Great prices! Huge bunches of greens for a great price. Fresh fish and service are fantastic!
(Translated) Soso ;; (Original) Soso;;
An amazing collection of Asian foods and fresh produce
Have two rabbits and this is the best place to get the veggies, crazy cheap prices. Fun snacks for humans as well !
Good prices and wide product selection.
Amazing Asian market, I go here for alot of their Japanese snacks!
Cheap grocery,. OK quality.
Great selection of food but check for expired items and cashier needs to learn about enthusiasm.
Found a few stuff that is expired. Went to tell the staff, told me they will remove it, the next day it's still there. Watch out for everything that should have an expiry date. Found a some from their canned items.
went there because I was told they have really good prices on produce. Found them no better than any other store and the produce was not the freshest. The place smells so bad. They have chicken and fish out in the open where people can cough and sneeze on it. They touch raw chicken then keep shopping....not very sanitary. Don't know how this place can stay open. Will never go there again.
Great Asian market
I'm new to the K-W area, and was concerned I wouldn't be able to find a store like the one I was used to, but one visit convinced me I had nothing to worry about. This is a large, well stocked, traditional Chinese grocery store. It has everything I was looking for, and more. The store is clean, and the staff are helpful. This is definitely the start of a long and beautiful relationship!
More choices of variety and clean/open shopping area
I do my shopping for fresh produce here monthly. Everything is fresh, great prices as well. This is also a great place to get fish and meat for great prices as well. However sometimes communication with the cashier is hard as they don't speak quite nicely sometimes.
Too dirty and smelly
Great selection in the supermarket, amazing prices, fresh veggies and meat. I met the owner Dan, he provided great customer service.
A lot of options for vegetarians, non vegetarians and vegans!!! A must visit place for Asian cuisine lovers. Fresh supplies everyday.
RUDE STAFF, SWEARS TO CUSTOMERS, JUST RUDENESS, NEVER AGAIN
I come here frequently for asian goods that I cant find elsewhere. Pros: - Friendly atmoshere, staff is welcoming though admittedly, not very talkative. - Rare goods, lots of snacks - Good prices Cons: - credit cards not accepted - often cluttered.
the cashier with a bad attitude
Decent selection of Asian foods, lots of fresh seafood, decent hot bbq takeout
Good food
The biggest fresh market with anything your heart could desire in Asian food!
Good selection of products.
Such a large stock of authentic ingredients and foods. I can always find what I need for a recipe.
Smell is not good better than before though
I go here all the time with my mom and I love coming here, everyone is super nice and they have the best foods and snacks. I love the Swiss-rolls they have and the pork buns too!
I love the Asian food there and the seafood is very freah. The price is also very good compared to other stores
For a store of it size fo ethnic foods they dont sell mu h varieties compared to smaller Asian markets.
(Translated) Nice supermarket (Original) 不错的超市
Don't have much option but to shop here for Chinese grocery. They do have a good selection of vegetables that are common in chinese dish but other places do not sell. I always go on friday night or saturday, that's when they have the fresh vegetables. Other times, they have low stock or low quality vegetable.
My go-to place
Probably has the best selection of East and Southeast Asian food in the KW region.
Weeken fun in Kitchener city
Be aware that their hours are an indication of when they'll be out of the store and not when the store closes it's doors.
This place has the Asian foods but its cleanliness has tones of room for improvement. The smell of fresh fish, meats, etc is also not the friendliest welcoming element here even though fresh food is a good thing. Their prices are also competitive. As we have very few choices of Asian foods stores in KW, we do come back but we aren't going to recommend it to people.
This place has everything, including the stuff you didn't know you wanted. Great place to discover new things, or find standard foods for a reasonable price.
Tons to choose from here, although it's good to know prices, as some things are a good deal, but many items are more expensive than other stores.
Beautiful selection of fresh and frozen fish and meat, blue crab is sometimes available, many choices of dry goods and vegetables.
best place to buy groceries and non veg
Small no-frills Asian supermarket in the city. Good prices on items and it should meet the needs for basic dry goods. The place seems clean & organized enough though a bit dated. The parking lot in the back is small but people politely lined up for spots during my visit.
Lots of deals to be had
So stingy
The best Asia supermarket
Great store! The fish and meat counter can’t be beat for freshness. It is a Chinese grocery store, so you will see and smell certain things that you won’t see at Zehrs. Unlike some other people on here, I see this as a plus. For example, when you buy a fish, they gut it and remove the scales right in front of you. It’s not pre-packaged in foam. Live fish are literally swimming in tanks underneath the counter. Away from the maritimes, it’s as fresh as you can get. Because of this it smells different, yes. Also, not all of the staff speak English (again, for me, that’s also part of the fun). But it has the freshest and cheapest food of all grocery stores in the area, and lots of different and new ingredients to choose from. I love shopping here!
Another bad experience Bought 2 chicken. Paid buy then noticed the chicken wrong priced. Says 10.99. She charged me 11.99. Told the cashier (owner older.lady). She yelled at me and told me these are the bigger ones and its 11.9. I said if.you put a sign up for that would help. She only had 10.99 and I guess the hope people dont notice and charge them more. Scam Wish I can give them negative. Never again goi g back and hope they get caught for scamming. Please guys, look at what they ring in.
Best Asian food selection in the region - good luck finding what you're looking for. They only accept cash or debit.
(Translated) Affordable prices are king. The most affordable Chinese supermarket in the KW area. (Original) 价格实惠才是王道。KW地区最实惠的中国超市了。
For lack of a better way to say it, this location is very 'western-friendly'. It's got a lot of variety, the prices are good and it saves me from having to make a trek out to Mississauga (was looking for viet/thai stuff)
Lots of Asia food especially Taiwanese food. We really like this supermarket and will definitely come back.
Smelling bad
My daughter is woundering if anyone can help her find a asian treat called "POKEY "? thank you!
Is it just me or has this place gone downhill?
Great location, lots of options to choose from. There is just that certain smell...
Great selection! Can find ingredients and items here you can't in a traditional North American supermarket.
Great place to get Asian ingredients and snacks for home. The produce is usually pretty fresh; the selection of frozen fish balls, wontons, and fish products is pretty good. They have a small BBQ cabinet, as well as a fresh seafood and meat counters. Great prices, as long as the smell doesn't bother you (it's not too strong, just unusual).
Chinese
To whom it may concern. I would like to post this message for people who go to the New City Supermarket located at this location. Be aware of your grocery bill before you leave because it happen to me three times already! First time, I bought a bag of chicken bone, the owner charge me almost $15 and I came back to complain and the owner thought it was chicken wings. Second time, I did not bought the green onion, but he charge me 1 bunch of green onions on my bill. Third time. he charge me the beef flank for $34, instead of $24 which the tag was stick to the bag. Folks I had enough and you should watch out when you go there!
Best place to go for Asia food and snacks.
Good but not excellent place to shop
Got most of my seafood needs there
Always a great selection for Raman and all kind of yummy things.
it is a great to get Chinese style grocery, the vegetable and meat is fresh, the price is reasonable, lots of good stuff.
I gag every time I walked in this store because of the rancid smell, but used to shop there if I was in the neighbourhood for the cheaper vegetables and a few treats from my days of living in Asia that I got nostalgic for. The fact that I could never get any help in English looking for items I overlooked. But on Friday this past week, I bought a soy dessert product that I did not realize was extremely out of date, more than 2 weeks, (never occured to me to check that because there is always lots of traffic in this store), and remember now the cashier glancing in that direction of the sell-by date when ringing the item through. Conveniently I was never given a receipt but did not think anything of it til I got home and found the soy product was so far past inedible it was not even funny. Naturally I could not prove when I bought it plus it is miles from my home. I will NEVER shop there again.
Omg! This place was stink .... very stink. I could not stay in there for too long.
Right around the corner...everything you need and less expensive than T & T... Made With Lau - Chow Mein Steamed Noodles from scratch ????
Not the best Asian grocery store. But better than nothing. Cash or debit only.
Great place. Has everything and isn't too crowded.
Pretty good selection of goods, and the bbq pork is great
Good price with good selection!
Don't buy the fish or meat but everything else was great. Some of the women working there are grouchy and a little rude but some were nice and helped me find the sauce I needed to finish my recipe. Good prices, lower then anywhere in town actually.
This is where you go for the cultural experience. Definitely not the super store.
Good price, but many packaged products expired.
A great place to get hard-to-find Asian foods, but the customer service is really poor. To use the debit you need to purchase a minimum of $10 too.
If you like cooking Asian food, this is a good place to buy for your next cooking project. Good prices and lots of sea food.
Being the closest Asian market to us, it's not bad. It gets the job done. Limited varieties and it's always hit or miss, depending on what you go in there for. Today they had no jalapenos. The old ladies seem to constantly be pissed for one reason or another. The guys are usually much better and more friendly. Their vegetable selections were nice and fresh for the most part. Same goes for the limited herb selection. I was very happy to find that they sold their sweet basil and another longer herb together. Both of these are great to garnish pho. All in all, you'll get at least half of what you go in there for. And there's a good chance that you'll find suitable substitutes for most of the other half.
Cash or debit card only, no credit cards accepted
(Translated) There are many Chinese products here, the prices are very good, and there are no expired products. And every time I go, buy things, ask questions, I am treated with enthusiasm. (Original) 这里中国商品很多,价格很好,也没有过期商品。而且我每次去,买东西,问问题,都受到热情对待。
Always was still is, the best budget shopping in kw
(Translated) Various Ahian foods are well stocked. (Original) 여러가지 아히안 식품류가 잘 구비되어있어요.
They have a good selection of Asian foods including Chinese, Korean, Vietnamese and some Japanese. I personally think that they have a wider selection than T&T.
Good selection of East Asian foods. Prices are generally okay. Interior is a little dirty and unorganized, which is typical of a lot of these smaller Asian groceries but still an area for improvement.
Rude ppl no respect for customers cashier has no manners through receipt down but was so nice to chinese couple behind me no doubt there racist never go there again dont reccomend
I like the different types of food
It's clean and well stocked. Good assortment and fair prices.
Best fresh fish selection
Really niceee place
Smelling filthy.. A lot of materials.
Great range of products and good prices. It seems like it could use a deep clean and the smell of fish is pretty intense, though.
Lots of choices of asian food and the meat is cheap
You can find most of the stuff you're looking for at a reasonable price, problem is hard to find parking in this area
Small Chinese store but good enough
Dirty/ filthy unsanitary use of shopping carts and etc
Cheap
Good price for the meat and veggies.
Not clean. My roommate claims he saw a mouse inside there.
Lots of Asian products, but the stench is offputting. Needs better cleaning.
Unfortunately this place is pretty much the only choice in KW. The smell is quite bad when you walk in and the public health inspection report confirms that this place isn't really clean. Search for this store on the Region of Waterloo 'checkit' for details. Whenever we end up doing something in the Toronto area there's always a stop at the nearest T&T for the stuff you can't really get at Sobey's/Real Canadian/Fresh Co.
For a long time there was no other choice for finding Asian foods in the Kitchener/Waterloo region and this was the sole reason I shopped there. They stocked a lot of the foods I was familiar with from Asian grocery stores in Toronto. The prices were good and the produce selection was varied, but it's very dirty and the staff are extremely unfriendly. They are racist against caucasians, blacks, brown people and most asians. Had a weird experience where a customer had dropped a jar onto the floor and the produce guy was freaking out. I agreed it was going to be hard to clean up and he proceeded to scream at me for no reason and I still don't know what he was on about. I tried to buy produce that ended up mispriced and was shouted at again, and then told I had to pay a two dollar surchage on orders under $8. I know they only charge it for orders under $5, I've been there enough times. I wouldn't touch any of the meats with a ten foot pole, you can smell the bleach on the chicken. Really awful dump of a place, can't wait for T&T to open up!
90/100 you can find Asian food here. Lost in communication sometime. No washroom. Hard to get parking spot.
Cheap and I can get all my Caribbean ingredients. Love it there.
Lots of harder to find items at decent prices. One of my go-to grocery shops.
got there on a Monday 8:15, store supposedly closed at 8:30. workers/owners were still inside but doors were locked. I just wanted to grab some water and snacks but they didn't even bother to come to the door to say we are closing early. instead, they waved and gave me a looks as if i'm homeless or about to rob them. If the store close at midnight and it's slow i understand the owners try to tidy up early, but since it's a weekday and it's still early, i don't think this is acceptable. Will not go back there again, and please do not visit since based on other reviews it's dirty and disorganized.
Lots of selection of 'fresh' poultry and fish. Also a good variety of produce. There are several aisles of Asian snack foods and sweets. I was looking for a few very specific ingredients and could only find one of the four -- pretty disappointing considering the size of the store. The cleanliness seems to have improved over how it was years ago but the store still stinks like old meat and fish. Shelves are greasy and sticky. I prefer the Waterloo Central Supermarket up by the University of Waterloo. It's much cleaner and doesn't smell at all. Although the produce selection is far less.
Great place for exotic groceries fish, and BBQ pork!
Good price & quality.
Great foods, vegetables and meat. Only issue is parking. People go to the farmers market and then us costumers who want to just go into your store can't. I know they come back from the market to go to yours but you also lose our business as well since we can't shop
Decent selection
Do not buy products there. The store smelled. Before the store closes, they sell rotten, spoiled, smelled fish, and the next day they laugh in the face for a claim. Deceivers and scammers????
Doesn't have sticky rice which was disappointing. Good fresh meat though.
You find most veggies and fresh fish at this place.
Largest asian food market in town. Lots of fresh varieties of vegetables and fruits. I always buy something I haven't tried before.
Some good stuff for Chinese .East Asian and even Nepal and North East Indian people would be happy to see the product related to their daily food.
Great place to shop
good price
We usually go here for fish, fish is really good, fresh. But the customer service is so bad. The staff at the fish counter is rude, when we asked for 2 fish he forcefully made us take three , else he said he wont give any. Place is not so clean
Live fish
(Translated) It was nice to have a variety of convenient food. (Original) 다양한 편의 음식들이 있어 좋았습니다.
It is shady and really not pleasant
Luv the food
Great place to find products cheap but don't expect the staff to be friendly if you're white.
Stinks as usual
It is great to have a grocery store downtown but this one falls a bit short. Staff are not very helpful (with a couple exceptions) and the store is not clean. I would bump the rating up to three stars if they would just clean the shopping baskets once and a while!
Great place to shop for exotic Asian food, freshly made shiratiki noodles.
A good ethnic food market
Chinese food
Great value and selection of hard to find products
A bit smelly as you walk in but overall good for certain items!
I've been shopping here for 4 years. But after what happened today, I won't go back anymore. I bought two canned quail eggs this morning, the price showed 2 for $5 but when we checked out, the system showed one was $2.99. I told the owner (she was cashier today) she told us I must have picked the wrong item (there is only one brand canned quail eggs there). She refused to give me a refund and also didn't want to check the price. The more ridiculous thing was she told told me that a machine won't lie but people would! I've had price mistakes twice here already, and this time they called me a lair. I rather go farther to B&T or T&T instead. They even aren't worth one star.
Great for everything
Good products a little more expensive than other places but they shut the doors on us 20min before closing. Stood in the doorway and watched us while we tried to enter. Ignored us but let a young Asian man enter to buy stuff. Racist!!!
Good selection
Chinese food
Large supermarket for for everything Asian
BT competition ASIAN SUPERMARKET but they got BBQ ROASTED PORK ,CHICKENS, DUCKS SOYER ETC here
Called to ask how much it cost for ribs. The employee said I don’t know and hung up. I call again another employee answered I asked again he said I don’t know I don’t work here.
(Translated) Clean and good atmosphere (Original) Limpio y de buen ambiente
Reasonable price
One of the best Chinese grocery shop in down Kitchener.. good to buy fish and pork here. I don't reccomend to buy chicken from this place.
Though foreign, and with scents and food I'm unfamiliar with. It IS an adventure!
We bought “fresh” fish from here. When we got home, a couple of them smelled rotten and looked smashed. Not only could this make someone really SICK, it was disgusting. I called to explain and instead of handling the situation with common courtesy, he laughed and hung up the phone. I tried calling back and there was no answer. Maybe the health department should be aware if they’re selling fish that has gone bad. I’m just glad I noticed, otherwise we could have ended up in the hospital from consuming it. Never shopping here again.
There's always lots of great products available here.
Find it yourself: good luck getting help finding things. Lots of variety and decent prices too.
This place is awesome. The prices are 1/4 of the prices at T&T and the service is always friendly. The produce is always fresh and cheap! They have many interesting foods there and even a small vegetarian frozen food fridge. I go to this often. It’s a nice local store.
Very handy place to find all kind of Asian food and spices which you don't find some where else. It sells fish, meat, crab, muscle, pork, roasted meat.
Live tilapia and cat fish... Yum
Very cool to find items that you dont normally find in other supermarkets. Big selection.
Everything available under one umbrella
Good place but the smell is awful
The smell in there is something that takes getting used to but its a pretty awesome place to visit! We get all of our sushi stuff there and adore the chinese culture ❤
A little dirty but prices are cheaper than t&t.
This place has a bunch of foreign goods. The store is kind of dirty tho.
Cool place.
It was lovely neat and hygienic
Not good customer service they do not understand English very well and hang up the phone
if you dont speak Chinese, stay away. The staff is rude.Not to mention it stings like any thing.
Largest Asian grocery store in Kitchener. Butchers and fishmongers available to custom cut/clean to order. Meats, fish, fruits and vegetable selection available as well as prepared food.
Lovecthis place best salmon in town awesome fresh meat deli
My fav asian supermarket in the area. Not the newest or cleanest but better selection than the competition.
this is a proper asian grocery store. has everything you need.
Though the place had a wide selection of Asian ingredients, I would probably not come back. The staff is really rude and the place stinks. There were even piles of meat that had no protective cover whatsoever.
Maybe I'm just used to Asian supermarkets in Toronto, but this one is just a little small and disorganized. Still plenty of great finds here, a decent butcher, a plethora of ethnic specialties and prices are pretty good. Produce can occasionally be somewhat wilted or less than fresh, but more often than not is just fine.
A little pricey for some things but you can get thing you won't find anywhere else. Love the dinner buffet here also.
Good prices
(Translated) The milk in this supermarket was spoiled and the zucchini was really bitter. Everything feel stale. I am really disappointed with this supermarket. (I am really disappointed with this supermarket. I bought it here before and became like tofu flower milk (stale milk). Just today The zucchini (zuucchini) I bought is bitter after eating. I checked it online because it has deteriorated. The bitterness contains toxins. The food in this supermarket is very stale. Think twice before buying.) (Original) The milk in this supermarket was spoiled and the zucchini was really bitter. Everything feel stale. I am really disappointed with this supermarket.(之前在这儿买过加热之后变成想豆腐花一样的牛奶(变质的牛奶)。今天刚买的西葫芦(zuucchini),吃下去味道是发苦,网上查了一下是因为变质了,发苦是含有毒素的。这家超市的东西非常不新鲜,买东西之前真的要三思。)
They are nice people I will recommend anyone to go there .
Don't go if you're white or black.... Employees won't acknowledge you or even answer you if you don't speak Chinese. Smelly store, very unfriendly.
Something smells fishy, but it might just be the huge selection of fish. There is nothing fishy about the great selection of specialty goods for sale at this location. The basil seed and white gourd beverage was certainly something to write home about, and the aloe was exceptionally ripe; perfect for hair hydration. All in all definitely worth the visit, as long as you can handle the smell of the sea.
It is the best Asian food supermarket. Excellent prices and the nicest people around. I highly recommend this market for your grocery shopping.
It's says they open at 9:15am and never open on time. Kinda frustrating..
(Translated) I am also a regular customer of this supermarket (more than 10 years). Every time I buy a big bag and a small bag, I can't hold it with two hands. I usually accept a little bit of advice. This time I really can't stand it. , I don’t have any credit at all. I don’t leave the goods that I booked on the phone. Don’t you know how important credit is to a merchant? I don't have to be so loyal to such untrustworthy merchants. Maybe you don't miss me this tens of thousands of yuan a year, and I won't go to your place to buy goods in the future! (Original) 我也算是这个超市的老顾客了(1O多年了),每次买的东西大包小包一个人两只手都拿不了,平时有点小意见我都用包容了,这次真的让我受不了,没半点信用可言,电话预定了的货竞然不留给我????????????你们不知道信用对于一个商家是多么的重要吗?对于这种无信用的商家我也不用这么忠诚了,或许你们一年也不差我这一万几千元的,以后我不会再去你们那买货物了!
Bad sanitation. I looked one of employees grabbing meat without gloves and another one who was wearing gloves and arranging chicken after that he went to clean fish with the same gloves.
May not be the cleanest place but generally better price than T&T
Great selection. Small parking lot behind the building
Very good selection of Asian groceries, including vegetables, fruits and other items you will not find in traditional supermarkets. The produce section is quite good and pricedy fairly. There is also a small area that offers Ready-to-Eat meals. The fish and meats section seemed very fresh as well, although the aroma does permeate the rest of the store quite strongly. Don't expect a lot of customer service. Payment is by cash and debit card only.
Good prices, okay for cleanliness, basically you can find what you like to have. Read the labels!
Great place for Asian cuisine ingredients. Very good prices on leg of lamb and lots of herb and peppers.
Great price on fresh veggies
Good asian foods fresh vegetables and very good fresh meat prices
You can find the basic needs here. I really like it.
That's variety for an Asian grocery store in the kitchen area. Lately they've improved their selection of Filipino and Korean food.
All the hard to find asian ingredients here. impressive fresh fish selection.
Nice
This is a wonderful Asian market. There are fresh (swimming) fish and an incredible variety of beans, rice, spices and sauces. Vegetables, frozen seafood and things that I'm not even sure what they are. Go. Even if you don't buy anything its an interesting visit.
Great Asian grocery store. I recommend it for the broad selection of dry goods! I don't recommend buying your produce here unless you intend to use it right away. (The exception is if you're looking for an obscure ingredient.) It has great BBQ pork!
Simple asian supermarket, one of the better roasted ducks in the area. I wish they kept the tempearture warmer during the winter.
Good for Asian cooking.....
Extremely racist employees. If you're black or non-Asian, expect to be treated badly, ignored and given dirty looks. Very clear that this stores wants only Mainland Chinese Hans as customers. Store should be shutdown for discrimination. Black power!
It sucks there. They don't have anybody to help find things, and most of the employees dont speak English. There shelves are always empty.
Great prices and selection. Always get my pork belly or duck here.
Best shop in town. If I could give 6 stars I would. All the hot peppers I could ask for, fresh produce, meats galore - couldn't ask for anything more!
Very good
Not too bad the is good
I have been going there for a few years now and the last visit was the 1st time that I was treated in a friendly manner. Very poor customer skills. It is very difficult to get help for English-speaking people. It is almost like they do not want you to come in their store unless you speak their language. Not a very hygienic place. I usually only buy prepackaged things from there. A lot of cross contamination going on so you have to be very careful to protect yourself.
Stinks of fish, great selection of foods.
Great selection of fresh veggies and meat as well as great Asian treats.
I had an extremely bad experience today (Sat , Sept 8th 2018). I went to buy fish , ordered it and asked to have it cleaned and cut. The guy at the counter did it but while packing he dropped the clean pieces on the floor. The floor where was standing was filled with water and it had dirt , meat , fish waste etc. He picked the pieces from the floor , quickly washed it under the tap and gave it to me. I politely refused to take it and said it was unhygienic. He threw the packet into the garbage and continued with next customer. I told him that I came to buy fish and he said "you didn't take it. You can go". He said I can speak with the manager at cash counter. I went and spoke with lady at the counter and she didn't help. The fish was worth $9.86. The guy himself knew that it was unhygenic and that's why he threw it away. And he refused to pack fresh one for me. I have been shopping there since 2013. Not anymore. Not going to that place ever again.
Great shopping center for all kinds of fresh food products. Excellent customer service
Great place to shop for asian foods. They have a ton of variety for fish and meats. They even have a cooked meat station where they sell cooked pork and duck. I went to buy ingredients for hot pot and they had everything I needed. Great selection of green vegitables and the staff were polite. If you plan on using debit, it has to be more then $10. The store isn't as crowded as most asian markets in the area so there's room to walk and everything is laid out nicely. Will definitely go back again. They also sell asian cooking utensils if you want a more traditional approach to eating or cooking your food.
An excellent Asian grocery store. It has a wide variety of products and is super cheap!
Terrible smell
Have good selection of Asian food.
The cashier have no experience
Good for finding Asian items but can be tricky as there are no people to help you if you don't read the language!
Awful customer service.
Not for everyone. But if you are looking for a great Asian grocery store this is the place
Great local Asian market that offers items not available at most other grocery stores.
Great little supermarket. Always fresh stuff. We come here all the time.
Was good .Like the fact it was clean.Some stuff was little pricey at that time
Not very clean
Some great deals ,but they have cockroaches so I mostly buy sealed items
Not perfect, but always get what I need.
Lots of produce you can't find anywhere else.
(Translated) that's great (Original) 很好呀
Good
Fruits and vegetables are cheap in this store
Very clean
Good variety.well situated
You can find most asian products here. Gonna come back for more korean goodies. Was able to score this kimchi which taste really good.
Good Location. They have good parking area at their back entrance. The smell of fish inside the store is intense. They have cheap deals on fish and meat. The floor is clean. The staffs were helpful. The less number of cash counters might cause some delays.
Diversity of Asian food. Pork and duck barbecue are delicious. Some food is not as fresh as expected.
Fish are expensive
Dirty place with not enough cashiers
Excellent selection
Good place for fish lovers...
Only takes cash and debit card, so come prepared!
Absolutely great, clean friendly store that has amazing prices
Good food, little rude.
More Chinese food with higher price.
(Translated) Where to buy vegetables and meat is cheap (Original) 买菜买肉的地方价格便宜
Food is good but too far for students
They do not allow cashless transactions unless its $10 and above
???? service
Had a good experience here. Lots and lots of variety of products. Staff was friendly, had a great laugh with the man (owner?) who was my cashier. Items are pretty fairly priced, some things for less than what I’d expect. Store is a bit unorganized but still found my way around.
Good stuff..
(Translated) An established Chinese supermarket with a wide variety of snacks and groceries (Original) 老牌华人超市,零食和杂货品种多样
Greatest old school market.
Great prices
(Translated) Good place (Original) Buen lugar
(Translated) The few local Asian supermarkets (Original) 本地为数不多的亚洲超市
We find a great variety of Asian products but they don't accept credit cards
Good place to shop tropical vegetables. But poor maintenance.
Has the products you can’t find anywhere else.
For those looking for hard tp dind asian foods or snacks, this is the place to go. Huge selection and friendly staff.
Ok
I don't hate New City Supermarket, It is actually an interesting store to walk around. But I give it 1 star because when I was here a few years ago, they had an open bucket of RAW CHICKEN for customers to take. Customers were sicking their bare hands into the bucket of raw chicken as if it was fruit and then putting it in plastic bags and continuing their shopping. Needless to say many of them handled other products in the store, or money to pay the cashier (money which would then be given as change to other customers). So the trail of salmonella is inevitable. I would never buy anything from here because I do not want salmonella, but walking around the store if fun, especially if you're interested in East Asian culture. I'm happy this supermarket exists in Kitchener, I just wish it took health and cleanliness more seriously.
Great fish always fresh. Nice veggies.
Great asian products. It's true that the store smells like fish and unclean. But, it's ok overall.
Great place to find real Asian ingredients
Has most of the asian ingredients and all the noodles i acustomed too.
The cashier was very helpful, and the selection of South East Asian and East Asian groceries is quite varied.
Its not very clean Id say.
Don't forget to try the Authentic Canadian Crape
can get most of asian food here.
Much cheaper and more choices, compared to the supermarket in waterloo university plaza.
Rude, crass and uncouth staff, why would any right thinking human being shout at a customer? Or even have the audacity to ask them never to come back? Why why why? Like he rightly said, I will never step foot into their store again, enough is enough. Inconceivable disrespectful, unfriendly and snobbish staff, seems like the concept of respect is foreign to them.
Love it here
Lost of selection
Full asian grocer. The smell of the fresh fish does bother a lot of people who aren't expecting it. Hundreds of interesting teas and snacks.
Prices and selection were good. Not much else to say.
Awesome selection
We have been coming here for many years,good people,fresh produce and an open fresh fish Market at the back and an amazing selection. Always well organized and bursting with variety.Yes there is a Fish smell but hey,they sell fresh fish and seafood of all sorts! Our favorite place to shop for great Asian food! Bustling with customers and wonderful place to shop.
bad smell in the store
Great selection of items with good prices, but a bit messy.
Good location
We found all the ingredients necessary to make food from our country, at pretty good prices also. The only problem was the fish and meat smell at the butcher counter (we are vegetarian), it pervaded half the store.
good size store with variety of fresh meat and fish counter.
Not complete enough and smells a bit.
Good place for BBQ duck
I love how cheap a lot of Korean products are. Waterloo Central Supermarket is very pricy on the other hand. It does smell bad but I can deal with it to save quite a lot of money! Also, just be careful to check the expiration date of products here since some products has passed its expiration date by a couple of months.
Large selection of Asian imported foods, including dried mushrooms and many instant noodles :) :) :)
Poor customer service. Staffs there are horrible. Lady just threw my receipt on the table for me to pick it up. Very untidy. Bought chicken which had odor and was getting bad and lady did not want to give my refund. Very few selection.
used to go there for roasted pork, but it looks like the bbq stall in there has closed for quite a while now, have they moved?
They have an awesome selection of Asian vegetables and spices that you can not find in a conventional grocery store or would be overpriced. Good meat counter as well.
Not the best supermarket in terms of cleanliness, but it used to be the only asian supermarket in town.
Very affordable store to shop
Love going here!! Always finding new things to try.
I'm glad there's an Asian store to buy Asian groceries.
Their prices on meat and vegetables are very fair
I have been this store for years. Bad experience with item price calculation. Bought some expensive and heavy fruits, and the cashier weighted them inaccurately.
Vietnamese subs The best, great service too Love these subs My favorite, #1, and tereaki beef and chicken
Bad shopping experience they are not will to take credit cards
Good place. Has good stock of Asian products.
Very untidy place looks very unhealthy. unprofessional and rude manager/owner. He was screaming at customers.
local Asian market, lots of cheap fresh food.
They don't necessary follow the posted open hours
(Translated) I like very much (Original) Me gusta mucho
Great deals
Super sketchy but such a huge selection of unique food items. Staff are less than pleasant if you're not Asian.
Selection normally amazing but due to covid it has changed. Great produce section, lots of meat and fish varieties. Largest Asian market around
Wide range asian product, but not tidy and little dirty and wet
The staff are extremely rude to Caucasian people. Ask a simple question and getting laughed at is not something fun to experience. Pure discrimination at it's best.
Quite the adventure. I like to wander in there and try new things. Ways fun.
Beatufil place
Great place to get asian food. There are various food selection for shoppers.
Very bad experience. Very mean manager and I told him to hold off the stuff as they don't accept credit card. He was very rude and said you go and he can't hold the stuff. THEY NEED TO CLEAN THE PLACE and IT IS A VERY HEALTH RISK FOR THOSE BUY MEAT AND FISH.
Visit this place get Chinese grocery items and fresh veggies.
Good
Can always count on this place for great prices. Spend $50 and u feel like youre walking out the door with $75 worth of items.
Shelves bare in some sections. Staff unable to speak English. When you ask where something is, even with a picture to help just looks at you confused and say "don't know". Looks like a ghost town. Used to love going to this place but might be time to find a new place to shop.
(Translated) fresh (Original) 新鲜
Very Good
Very good price
Good place
service very poor
Great deals on meat and prices you xant beat freshly butchered on-site in drink of you cut to preferred sizes great selection of international food items
Lots of variety
Great Asian food store in the K-W area.
Price is OK , there is not too much choice for people in town who want Chinese groceries, t&t is the place I want to go ,but it is still under construction.
(Translated) I will go here instead of Big Parkway (Original) 我会去这里而不是大百汇
Racist staff openly treat black and white people worse than garbage. Would never go where I'm not welcome. To top it off, they don't take debit orders under $10.
Street parking. International food and vegetables. Family friendly. Clean. Not washroom for family. Good price.
First time...easy to park as parking lot is located in the back of the store off King. Good size store with variety of fresh meat and fish counter. Fresh produce. Found everything I was looking for and more. Prices are reasonable. Would recommend!
Great chooses for different food to try new things fast and friendly service
Excellent
(Translated) The price is advantageous, pay attention to the quality and shelf life! The peanuts were obviously (severely) rotten, and they were taken off the shelf after telling the clerk! (Original) 价格有优势,注意观看品质与保质期! 花生明显(严重)霉烂,告知店员后下架了!
Topical local Asian supermarket, it used to be one of only asian market around the area til T&T comes in. It doesn't have a lot of things anymore compare to before, smells like fish and meat. Things are expensive unless on certain sale so know your prices! It should probably be noted that they actually won't sell you meat if you don't buy a lot (me being alone) even though the price is per lb. Buying vegetables depends on your luck, sometimes it's nice quality and sometimes it's stale. Only thing I like about this place is they have really delicious crispy skin BBQ pork usually on Friday and weekends (come early, around noon or bit after!)
Good selection
The shop has a variety of different food supplies including meat, seafood, and vegetables.
I love this place. The prices are great and the variety of things you can buy is unbelievable. It's definitely a different experience then you chain supermarket, but has much more unique options.