You have the opinions of people like you who use the services and products of FreshCo Weber & Franklin (Fish Shop) in Kitchener territory (Canada).
Right now this business has a rating of 4.1 stars over 5 and the rating is based on 127 reviews.
You may have noticed that it reaches an feddbacks average is really good, and it is founded on a large number of scores, so we can say that the valuation is very reliable. If there are many people who bothered to rate when they've done well, is that it works.
As you know, we do not usually bother to place evaluations when these are good and we usually do it only if we have had a problem or issue...
This Fish Shop belongs to the category of Grocery store.
Great place to shop and great discounts as well lots 9f good sales
Very long line to pay in store. Only 2 open cashiers
Was ok overnight crew still stocking shelves. Glad to see that they rotate their stock
Fairly nice produce at excellent prices in an oddly laid out store.
I observed so many customers on this shopping center this indicates me as they are fair service provides.
Cheap and fresh always. Customer service is looks okay
Not sure if you like your cheese slices warm and displayed this way. I don't. Management apparently approves!
Good store. Not all Indian groceries are available but worth going.
This is our main grocery store. I won't go anywhere else. They keep the produce area a little too cold but overall we really like what is there.
Good prices conviently 24hr
Sélection was fine, but the store is not laid out in a way that makes it possible to keep your distance with others. Also lots of people there don't seem to care about social distancing or proper mask attire. Customer service from the staff was pretty great though!
Expensive than most other stores
The cashier's are good, but the store is poorly run. I've found expired yogurt on the shelf which apparently comes that way, and no one checks.ive visited twice during covid to find the person at the door watching customers and no cart or hand sanitizing. Covid with a side of broccoli!
Cheap groceries. Very easy for parking. There is not to many stores like this in the area. You can find almost everything what you need for your weekly house shopping. Staff is polite and friendly but very slow. Also I don't like their …
Clean store!! Love the new layout !! Staff are very friendly! Store is not clusters and shelves are full! Was impressed
Well the cart and quarter is such a pain! They would get some customers without this cart hassle. You see people trying to get "free" carts. The veggie bags are hell to open, get better bags. The cash register people do not have a scanner gun and want it, this would improve their workflow . Limited supply of grocery items, such as coconut milk, there was no low fat options but four from the same brand?!?! . Come on Freshco get into the modern times for your staff and options for your customers .
Well organised
Fast and convenient
They were sold out on alot of sale items
Small store, but good selection for its size.
A good place for Indian vegetables sweets and specially spices, Rice and Pulses at best price. …
Great store to purchase main food items to eat it is not good for special items but great prices love to shop there thank you for your request for my feelings as to why I like to shop there may you have a successful 2018
Always happy with what I find to take home here!
Amazing deals! Nice and clean and always enough cashiers so your not waiting forever in line.
Good place to shop
☆
I had a horrible experience here, worst customer service ever. I had picked up less than 5 things and went to check out in the express lane. Keep in mind yes it was very busy which is why I chose to limit my choice of items so I could get …
This is a big place from which you are guaranteed fresh products and the people are polite and understanding.
Great produce selection and great prices. The store could have been a touch cleaner and some things were a little picked over, but it's still one of the best grocery stores around for a good bargain.
Fresh merchandise and good quality | price
Great selection
Not the best selection. Has the basic items you need. No deli, bakery and the such. Good for canned goods.
Nice place to do shopping. Bus stops are near. Reasonable amount of parking.Vegetables are fresh and we have a variety to choose from. Prices are ok. Don't forget the 20c for the shopping cart. Last time I had none but the staff was amazing and unlock 1 for me. Simple stuff like this can make a lot of positive feelings.
The produce I love the staff they are kind and and I enjoy the service..Be safe guys and thanks for being g there
Pretty good selection @ a good location
They were short staffed.
Perishable stuff isn't in very good shape as well as they keep running out of stuff. Grocery is good and frozen stuff.
Although this store has good prices, good selection and is clean, what they don't have is enough cashier's. This has been a long time problem here. Prepare to stand in line at this store. UPDATE MARCH/2019 Still the same. Stopped in to buy a couple things and still you wait in lines. Crazy.
First time to fresCo. Like it. they carry international food items which I was impressed.
Pretty good, a little small but can't complain
Open 24×7, You can buy groceries and vegetables according to your time....
Prices are going up but the store is well kept and very organized
There was a frozen pizza listed at 2.99, but when i tried to purchase the item the cashier told me it was 4.99. i told her that the price was clearly listed under the product and that she could send someone back to check if she needed. she sent a guy back who took off the price, got rid of it and claimed it was never there to begin with. store is a complete joke.
The store is great, however the hours of operation are different from posted: the store opens at 7am for seniors and 8 am for regular shopping.
My go to due to price matching availability. However many times are out of items I need.
Way to long of a wait to cash out, people bringing whole carts into Express lanes, I will not be shopping here anymore
Always face problem to wait for checkout
My regular store, good produce, bulk section (except during Covid), awesome bread products, adequate meats, terrific dairy, dry goods and frozen. Very reasonable prices as well as higher quality. Lots of International foods if you're …
Open late so its best to shop at 4am no rush no libe up most important no kids running into you with buggies
Good place to get cheap groceries and they price match on apps like Flipp. Watch out for expired product, they don't do a good job at clearing that away.
First time I have visited this store in a few years. Staff was very helpful and the store was nicely laid out and clean
With hours starting at 7am and closing at midnight it’s hard to beat their hours. Especially as it’s a value grocer compared to both national chains (like Zehrs or Sobeys) as well as mom and pop grocers (like Central Meat Market).
Friendly staff and lots of fresh produce
Busy location with a tight parking lot. Even though it can be challenging getting in and out, this location usually has everything I am looking for. I would recommend going at odd hours to avoid the masses.
Always fresh vegetables and fruits is there. And still a lot if McDonald dressing was left!!! Go get quickly!
Some products are good and some products are at higher prices but according to me it's best place to buy grocery for students so I suggest all of you to buy grocery from this market
Great prices, open 24/7 is extremely convenient.
Nice place to buy groceries in cheaper cost
Showed up at 6am one morning, was told to come back later. ???? So what's with the 'Open 24 Hours' sign? Also, for a store that is supposedly open 24 hours, you'd think they would have all the time in the world to stock the shelves.. Apparently not.
Nice big store, well signed and organized, wide enough isles. Vegetables are great in variety and other groceries too. I only found the catfood especially friskies and whiskas and cat litter dissapointingly lacking in variety, but could buy enough for my two ravenous cats for at least a month. So giving this a 4.5 riunded up to five stars anyway. Also good foreign section. Nice collection of nuts for us nutty people. Freshco seems to indeed mean freshness... Pricing a bit up comparing with Food Basics, but not such that I feel it in my wallet. Certainly recommended. Will come back again.
Very competitive prices and a brand "compliments " I don't know if it's fresh co's own brand but offers very good and cheap prices .
Good service
Nice stock
Fresh, plenty of choices, haven't found a cheaper store. Parking area was pretty spacious, too. I ride a bicycle though.
Always busy in the evening. Good thing for 24 hours.
24 hrs is a great idea they introduced.
Nice variety of veggies and fruits along with grocery items. The international section is nice and a whole isle is for Indian frozen items as well.
Good location and clean store. Some Yves products available here and other plant-based alternatives.
Basic grocery store. Not a great selection. Focused on lower cost rather than quality and selection.
Lots of good sails and the lovely cashier helped me pack when no one else was in line. She was an extremely nice girl.
Open 24/7 and usually stocked up with what you go in there looking for. Docking a star because the produce isn't of great quality but as a middle class man its good enough for me ????
Poor dirty not following social distance unfriendly staff
Nice and clean store. 24 hour open. Prices of groceries very competitive.
I lived beside this grocery store for 4 yrs. The staff is courteous and kind. The owner is often there stocking shelves and keeping in touch with his staff and customers. Plus they price match :)
Friendly staff awesome manager! Definitely an awesome place to go shopping. Low prices!
This store l like becouse thy have better prices and more stuff l like
Probably the best groceries store for the value you get for your money. Wide selection of international food.
Today I went there to buy cheese. But I suprised when I saw they sell cheese very bad I never go there more I will put the picture
Great store and even better manager. Once you are friendly to him he bends over backwards for you.
Open 24 hours Great location
Always enjoy shopping at FreshCo. The staff are always very helpful .
Nice store to buy fruits and vegetables but sometimes its not much organized.
One stop destination for vegetables, Indian and other food items, along with grocery items. Friendly staff and service.
It is a great store.
A little crowdy . But it fine though
Good place to buy some Indian spices
I have been to the store today and i saw that in the bread section there was a whole bunch of garlic bread which was expired and the new ones were kept at the back so that the customers take away the expired ones. I asked the associate that the bread is expired and he didnt even responded to it properly. Really very bad experience.
Nice place with a lot of stuff
Very clean and organized in a Covid-19 context. Grocery carts are cleaned and well stocked. This location sometimes can get cramped because of how busy it can get. Customer service is good as well.
Always have great deals. Although not my regular grocery store I always pop in on a regular basis to check out the bargains.
Friendly staff, clean store & good prices.
Cheap effective Less international stuf than expected
Walking around this store at night is like being in the walking dead. Meth is a hell of a drug kids, make better choices.
This place always has good deals going on with the vegetables and other groceries. It is a 24 Hour location near Kitchener and is really convenient for the people who is busy day time or with night shift. It is located really close to highway. Easy accessible and lots of parking.
Decently clean Store, usually has products in stock.
Decent selection, decent prices, friendly staff.
Well my thing is truthfulness, it is a good store and the workers have treated me kindly. Some things to watch for are items in fruit or vegetable, you'll find at times the on sale are with regular priced ones! Another tip is because I like …
Large produce section. Plenty of deli items.
We bought marinated jerk chicken from freshco and when we bbq’ed it started bleeding. It wasn’t eatable at all.
Very good deals for those that shop smart.
Easily get the food items, vegetables, meat, everything. Plus they can compare price from other stores.
FreshCo doesn't move around product like so many others,bread fresh except no open French loafs,lots of soup& spaghetti specials,watch for toilet paper specials and staff very friendly and remember you.
Great prices and staff
Hundreds of thousands of various food related items. Animal food and chemicals for everyday use are also available here too. Good selection and good competitive prices.
I go here often as its convenient
Only con is the wait times at till and the fact that staff are in the way trying to stock shelves.
Good and helpful Staff
Love the store. Prices are great! However was rung through by one of the rudest cashiers ever, the woman should not be dealing with the public! Her name is Lindsay! I was disgusted by her and she was even rude to my daughter.
A massive store with plenty of options to choose from. Well priced as well.
Great prices, I love the 24 hour availability
Great place to buy fresh products
Wonderful and the best Xie It is open 24 hours This is worth the appreciation I love shopping in it
Freshco has improved their quality of produce. I like doing my grocery shopping there
Cheap and affordable (and they price match) but less selection and typically not as high quality produce or meats.
Sales can be good, and the store is nice and small. Nothing for prepared goods.
One of the best place to do grocery for daily routine. Cheap price ever. Full sources available every time for all things.
24 hrs service. Price match available. Great produce.
Decent grocery store . Quality sales aswell as price matching
Great store with friendly staff
Usually get what we want for the week and staff is always friendly Fresh-Co has added now open 24 hours a day, for how long not sure & not sure how busy they are at night. Due to we go during business hours.
Great variety and selection
The money we pay for groceries and we have to bag our own.
Best prices on quality veggies
Tonight (June 6, 2020) when I went to the checkout (cashier with short dark hair & glasses, fairly dark skin) I was not impressed with how the cashier dealt with the customers.. with COVID-19 currently going on at the checkout there are …
We'll it's 24*7... But customer service and product availability doesn't address the local community!
Workers are nice, they need to be aware of how many people are in line waiting for checkout though.
Open a legit 24. Staff is awesome, generally reasonable prices. Price match. Decent produce for the money. What more do you want?
Noticed quite a few expired products on the shelf. Not a great selection of products. Their main selling point is some really cheap produce which is great if you need that specific item. I would recommend peaking at their flier before making that your first stop.
Cheeeeeeeeeaaaaaaaaaap! Seriously - best priced everything. Screw Sobeys.
Convenient as it's open 24 hours if your not looking gourmet it's great during spring and summer ice cream, ice cream treats, popsicles etc are always on sale unlike Zehrs and Sobbeys
Decent deals! Buyer beware! They do honor price checks. So over all decent store. Best of all, the store is open 24hrs a day! Great for us shoppers that work shifts or like to avoid day time lines in checkout.
There are 2 things I like about this store. It's close by and the cashiers are quick and friendly. The produce is hit and miss and the selection is small. It also feels chaotic all the time.
It's okay. Produce and meat sections are messy and nothing compared to the Zehrs down the street. I shop here for canned and pre-packaged goods only.
Looks they have just about everything except cold brewed coffee??????????
It's groceries only here. They have a good selection and they used to be open 24 hours a day. On regular products they are usually a few cents cheaper than the competitors.
20th July 2019 Time - 9.30 pm Cashier on counter 2. I know her name from the badge. But not specifying here. Worst ever experience in this very friendly country. Very very very poor customer service from her. First time ever experienced something this worse.
Good Store with nice selection open 24/7. Prices are one of the lowest in the region. And they even have some local food like produce from Ontario!
Fresh food GD prices helpful knowledgeable staff
Watch carefully the prices, sometimes are misleading and you will get a surprise at the casher
Pretty convenient for grocery shopping best rates on vegetables and fruits I love that every other week they have commonly used items on sale plus if you find some other place has better rate they do price match
Relatively cheap prices (compared to zehrs and Sobeys) and great foreign food selection. Lots of authentic brands you can't find anywhere else.
Good place but slightly pricey when compare with food basics
Great staff alway personable and professional... Plus they usually always have some sort of sale on lol!
This FreshCo always has items in stock - both produce as well as other grocery items. Even if the item is high-demand, on their flyer and marked at a discount, they always have enough stock for the entire week - which I cannot say for many …
We get our groceries from here. Prices are good and stuff is fresh
Staff was helpful. Had everything i wanted.
Love love love FRESCO Cheap cheap cheap …
Love that it is open 24/7!
It's in the sign fresh. Not sure what the co is yet. Maybe the coconuts in produce
Convenient and familiar. Older gentleman at the door lately doesn't say much. Maybe he can't here me but, always wish him a good day.
Good we can find anything in less price
Great place for fresh food and good prices. Lots of parking, friendly service. Don't forget to grab a cart from outside!
Friendly staff. Got what I needed this Thursday morning at a pretty decent price.
A good grocery store to get almost every item, I wish if they accepted master card and had extra staff during busy times.
Great deals, very clean, friendly helpful staff.
They need to maintain their washroom. :(
Recently I bought frozen meat from freshco. The meat was completely spoiled. This was the worst meat which I purchased. Why are you guys selling spoiled meat.
Amazing staff during the day. Always friendly and helpful.
Affordable food in convenient location, just missing the cashier needs to fit the high demand of eager customers
Good cheap food, but runs out of the things on special quick. Dont forget a quarter for the cart.
Prices are good. There is a good selection of international foods. Overall it does not have as many options as a big box store, but the prices make it worth it.
Huge store.....open 24 hours.......lot of veriety ....... Fresh veggies.......nice store
A truly terrifying experience
Great! You can shop any time
Like it. Good selection of indian food. Has everything I need. Plus open 24 hours.
Staff is friendly and helpful, location is clean and parking is adequate in my opinion. Some specials are great and they have sufficient variety of items. It's my go-to for most quick grocery stops.
Just no. Dirty, smelly, ew.
Friendly staff willing to assist with answers to your shopping needs.
Long queue at check out. Be prepared to spend more 20 - 25 minutes during weekend shopping.
Great selection and decent prices, with a really good selection of halal meats and frozen foods, plus really fresh produce. They are open twenty-four hours a day, seven days a week as well, which is rare for the area. The store is also well kept, which I find necessary in a grocery store.
Always busy, but quick at the cash! Friendly service.
So busy but its a good place to go for a quick stop.
My favourite place for my groceries ????
Prices are waaaaaaay better than Zehr's, selection of greens are superior to anywhere else, and there are a lot of ethnic foods for us with more curious tastebuds. ;) Also, lots of parking, and friendly cashiers.
Love that they have Indian food here.
I wish you didn’t have to have coins on you to use the grocery carts. I always end up lugging way to much stuff around in a sad little basket. Otherwise amazing!
When I originally reviewed this location (2 years ago) I gave it 3 stars. I am downgrading my review to 1-star based on the miserable state of this store over the last year or so. Lately, when visiting this store it is beyond dirty. The aisles are stacked with skids, the produce department is horrid, and the staff seem generally apathetic. It's disappointing because other discount grocery stores, like No Frills, manage to maintain clean and tidy stores while still offering good deals – there's no reason why Fresh Co. couldn't do the same thing. It seems the management/ownership have ceased to care.
Ok place Polite staff :)
Good international section! I'd recommend checking it out
It's fine for dry goods, produce seems hit or miss
Clean store, nice layout I always find the produce fresh. The meat is also high quality most of all friendly staff.
I always find my MALASIAN PARATHAS here...WHOA !.... GoFreshCo.
manager a lady is very rude. When i went there for submit my resume she told me that we are not hiring because you guys are leaving after training. How she can say before hire me.
I like the store a lot. Let's start with accessibility: Public transit is a great option. Bus stops on both sides of the road. If one chooses to drive parking wraps around the corner of the store where the entrance/exit is. So, you always …
Love the fact that you guys are open 24 hours. No crowds and way easier to shop.
fresh products
What happened to this store? I use to be able to come here for all my staples... Now I can't seem to get one! Wall full of yogurt but nothing dairy free... Have you not seen Canada's Food Guide? Ditch the Dairy man! No rice milk in stock, freezer shelves are broken and hanging, doors are left open (I will not be buying thawed frozens from here!) Stock filling the isles (which is a good thing... If they were on the shelves, only saw one dude stocking shelves... yogurt no doubt!) Not a good visit... I sure hope this changes soon! I'm sure the part that bugs me the most is how it has become a loitering hole! Why do groups of men stand in the isles and not but grocries? When did this location become a meat market? These men never talk to you but you can feel they are talking about you... The most uncomfortable thing!!!
Availability! and great customer service,that's all you need.
Good prices but cashier area needs to be improved line up aways end up blocking the isles
These two brands of their juice box latterly tastes like wine and beer. I bought the Allen’s yesterday but the oasis last week. My son kept returning the oasis untouched from school. I thought he doesn’t like the brand so I went yesterday …
Their stupid bag policy convinced me to never go there again. What a foolish thing to shame customers when the plastic they sell is mountainous. Shame on them. Not me.
would be nice if you could open more than two checkouts :(
Fine enough mart.
The prices here are better than most grocery stores.
Nice place to shop grocery 24 hours day
Nice to have this grocery store which is open 24 hrs. Vegetable sections are good, while meat section definitely needs more improvement with better, fresh & more variety in products.
Clean and well stocked. Could carry more Indian food.
Not all indian items are available
Great produce. Good prices. Lots of parking.
Vegie prices are super low than other supermarkets. Nd mostly all of them are fresh too!
Not my first choice for shopping but well stocked and a caring group of staff members
Great store nice helpful staff.
I used to go to this Freshco all the time and never had a problem, however lately it has been FILTHY every time i go in. The floors are gross, the carts are gross, the produce needs to be replaced with fresh stock, and there are often people asking for money at the front door or in the parking lot.
Inexpensive, fairly wide range of products of good quality (some very good deals)
24 hours! What more can I say.. usually have everything I need at a good price
The vegetables were all wrinkly when I went in to get some peppers. Not the best looking vegetables, but they had some good deals!
The cashier's aren't particularly friendly, understandably though because they're actively doing quality assurance while maintaining service standards, cross referencing barcodes, doing accurate data entry and cash handling, all at once. Never a negative experience. Meat pricing, especially seafood, could be better. More variety and better pricing on poultry and red meats as well. I love that they sometimes have house plants you can buy; I'm the proud owner of a Halloween species of tropical from there - I've named my plant Weiwei and she's thriving (please water your plants-for-sale more often, according to the instructions included for consumers to follow for optimal plant health and growth; brought home a half dead succulent once and it had spider mites. I brought it back to life, but decided it wasn't worth infecting my other plants). Ultimately, the service is of the lower middle standard, given that the cashiers don't talk much, but I really appreciate this with not having to return to cash for receipt errors and for the days that I don't feel chatty. Also, the deals - apart from the above mentioned exceptions, are super economical and valuable. Lastly, despite their convenient "Open 24 Hours" protocol, it's always clean there. Solid 4 out of 5.
Great prices. Very friendly and helpful staff. Will assist wheelchair users like me with a smile.
Thursday March 29th at 11:10am I drove across town as the Google page said this Fresh Co. was 24 hours. Although the parking was full the store was not open. 1 by 1 angry customer left as they found out they store was closed. When I asked Evan why it says the store is open when they were closed, his remark was we don't control google and the hours they provide. This is in fact incorrect, but more importantly a ignorant excuse to a disappointed customer. Im hoping to hear from the owners of the store, but won't hold my breath.
Nice, clean and organized
Edit: in light of the pandemic, my edit has to do with the lackluster attempt at Covid precautions. Too many people are crammed in the store every time I visit. It's not a big store, so for there to be a half dozen people in every aisle and every line at the same time seems a bit much. Maybe I'm just going at the busy time. Best grocery store for basic items. Produce always has best prices. Meat selection is decent. Great international aisle.
NOW OPEN 24 HOURS. Im so happy that there is a store thats open 24 hours a day and also with great low prices
Shelves were empty for many items, not just sale prices items. The reason I'm giving this store any stars is because the staff are very helpful at trying to locate out of stock items, and cashiers are friendly.
FreshCo is a delightful 24-hour grocery store where I do my grocery shopping personally friendly staff and low low prices will keep you coming back
I walked into this store yesterday and walked right back out. All I could smell was rotten produce, it was discusting. I'd rather go to Food Basics. The prices are the same but the food standards and sanitation are way above Freshco. Will never shop at this grocery store again....
Nicely organized, good prices and fresh fruits.
Great sales on a lot of foods this week
Location is good, where you can find all kind of produce, grocery and food at fair price. I usually do shopping from here.
Good produce fir a reasonable price. Very neat appearance. Friendly and helpful staff.
20th July 2019 Time - 9.30 pm Cashier on counter 2. I know her name from the badge. But not specifying here. Worst ever experience in this very friendly country. Very very very poor customer service from her. It's been my third year in Kitchener. First time ever experienced something this worse.
Best place to buy following : Vegetables Non veg Dal and etc Indian spices Baked food
good if they have what I need in stock
Big store with everything covers daily life needs????????
Good price. They have fresh vegetables whenever I go. I love to shop in this freahco than any other grocery shops.
Good
Best shopping option for midnight.
Great staff. Great prices.
The absolute pinnacle in a shopping experience! Fantastic every time. Would definitely recommend to all my family and friends, looking forward to returning! Wow
Best grocery store at most reasonable price
Really Good Deals, Always Friendly and Helpful when asked. ????????????
Good food prices
Best place for grocery shopping
Very very helpful employee NIDHI. Thnks for the help????????
open 24 × 7 that's why i love this place to buy groceries. especially vegetables.
Wont shop here at all
24 hour groceries awesome idea
Great place to shop groceries.
I love the freshco on weber street the employees are so helpful and under my anxiety so it makes it easier for me to shop.
It has the best food for every dish! Best taco shells, Vietnamese noodles, feta etc... The produce is actually ripe so you can use it that day or in a few days. Great prices! Remember to bring a quarter for the cart :)
Well stocked, excellent prices.
One of the best grocery stores in the town when it comes to the price of their items. I prefer to shop here other than big stores
Very crowded and in a run down area but a good selection of food nonetheless.
Best store to buy grocery. The reasons i like this store is; open 24 hours 7 days, cooperative staff, everything under one roof, quick billing, fresh fruits and vegetables, spick and span store, awesomely maintained items into various …
Pretty busy on the weekends. Good range of international foods.
Everything is available at one place at great value
It's a great little store prices are super Fair products are great stores very clean. We do a lot of shopping there.
Sometimes its a bit of a wait at the checkout. Otherwise a great place to shop.
Cheap prices good job freshco
Weber st needs better fruit selection not enough space university alot better
Wishing that they had a wider range of products
Clean and well stocked store! Fair prices too.
Wonderful staff, quality products at reasonable prices
Great deals and selection on international products. Produce is always fresh and there are many unique items to try. Freshco is a little crammed at points but I would recommend going early or late at night.
Contrary to the available 24/7 hours, as a frequent shopper here the lines at check-out progress slowly. There are usually only 3-4 cashiers working while there are plenty of registers available (speaking during peak times). Sometimes the store can be disorganized & messy. Regardless of these details, there is quite a bit of selection and decent sales that happen here
Reasonable prices. Open 24 hours. I like to shop at weird times, so this is a plus for me.
Please consider providing adequate training to your staff before leaving them at a cash register on their own. Just had an extremely painful, frustrating experience and left your facility very displeased.
Crowded isles, hard to move in. Numerous isles where I met another cart and had to back up because there was not enough room to pass each other. They also did not have several products available from their advertising. And when we asked questions, including where to find products, their help did not even know and gave us wrong information. Not a great store. I did my first review for this place almost a year ago. Now I find they're even worse than before. If I could give them a zero I would. Today we went in. Had 2 rainchecks from FreshCo on Westmount so we asked if they could be redeemed at this store. Clerk took the copies to check with the manager and came back 10 minutes later telling us, yes, no problem. So we did our shopping, probably $100 or more. Got to the cashier and she refused to accept the rainchecks. Then she spoke to another cashier who said yes they could but only for 2 items not the 3 we had (rainchecks were actually marked for 6 of each). We explained that we had already spoke to someone who gave us the go ahead to use them. But these two girls said the owner does not allow them to accept the rainchecks from another FreshCo. Wouldn't even call a manager. So we decided that even though we had just spent 45 minutes shopping in their store we left it all there. We refuse to give any place like this any of our business. I would rather pay more and shop in a store that actually treats their customers appropriately. These girls were rude and sarcastic in tone, remarking, "well thanks a lot! Go and have a good night". It will be a long time before I ever shop there again. In fact, we may just stop shopping at FreshCo all together. I hate to give places like this any of our hard earned money! I hope others will also think twice before shopping at FreshCo, especially on Weber St. East, as well.!
Good prices. I find good deals all the time, good variety of food. Fair prices
Perfect place to get veggies and groceries
-5 rated Cashier mistake not giving me right change back , manager took 15 minutes counting cashier register, after came back and gave me change , all ask for simply apology from cashier or manager, manager said why does she has to say sorry since she didn’t do anything wrong, garbage management, truly garbage.
A bit congested..
cashier was fast friendly and efficient!
The girl on the cash counter was very nice and polite
I do a lot of my grocery shopping between Fresco's and between Food Basics I love both stores and 100% of my shopping is done between the two of them sometimes all at one sometimes all at the other sometimes 50/50 in both both stores are clean produce is awesome meet sections awesome prices are very fair specials are awesome a great store to shop. I highly recommend it to family and friends.
Couldn't find pork rinds.took last 3 sticks of cassava.no frozen cassava.feeling generous, 3 stars
Open 24/7 so convenient
Horrible fruit and produce every time.
Price and quality is good, and there's not usually too long of a line.
Very clean but low in supply
Prize is low as always
Went to FreshCo during its designated hours last night, instead of showing up when they're closed (because that's what normal people do). Couldn't find something my husband needed and Craig Chong their produce manager helped me find it right away. Best experience I've ever had in Kitchener, even better than Ribfest. Would shop there again. Would also give 6 stars out of 5 if I could, but alas life is cruel.
Good prices and the best fresh fruits and veggies!
Great prices and lots of selection that you won't find in the other grocery stores. In particular a lot of ethnic items at better than ethnic grocer prices. Quality is great too!
Very good store
Good prices and fresh produces. Fresher and cheaper than the other grocery store down the street
Great prices and friendly staff
They have a wide selection of groceries including some really good gluten free wraps
It could be cleaner and a little bit more organized. However, you have a varied range of options for food. The vegetables and fruits are fresh and their pricing is awesome. They have very friendly staff.
Fresh vegetables, all kinds of groceries and everything you need to cook or eat. Good quality and cheap price always.
Good for quick grocery trips, produce is hit or miss in terms of selection and quality. Staff is usually really friendly and helpful.
Great ???? place for fresh grocery.
Nice store and lot of options in vegetables
nicebplace
Open 24 hours.... groceries at 2 am it's awesome
you can get grocery items at competitive rates
Convenient location and affordable prices. They offer price-matching
Worst place to shop. There price match is a scam. They have limit 2 for price matching. It looks like a unique feature of this particular store
Always busy, be patient. Produce is better than Zehrs!
This is the best place to get those adorable Little Debbie treats and also they have the best selection of bread anywhere only hope they would sell Silva Bread.
Decent store with reasonable ble selection
Good quality produce.. open 24 hours..
Variety of foreign products, fruit and vegetables. Very friendly and helpful staff.
I just go here with my mom to get food
I have been to this place number of times & its one of the best Freshco in KW specifically for Indian customers as they have almost all famous Indian vegetables. Staff is also really customer friendly and everything is always well stocked up. Price matching is also one of the most compelling reason to shop at the Freshco.
cashiers should watch how they behave. people in this place think as if people have no where else to go shopping. store owner is cocky. zero star
Good sales, good variety, great decor! My only complaint is the dairy isle. There's no variety and no sales.
Full range of vegetables and fresh foods and beverages... Great place to buy all your provisions in one place.
Nicely maintained. Cashiers are not friendly. In fact they are rude.
Good direction dots
Some of the best prices on groceries in town!!! Also have great deals on more exotic foods.
Their cashier's and the rest of the staff work together, are friendly and know how to quickly get the long line ups taken care of quickly and efficiently! …
Good deals on specific day... Checkout for that and they price match too!!
Great place that is open 24/7 (perfect for us night owls) with very friendly employees and decent variety. Only complaint I have is that some items need to get stocked more often like nestle water (they rarely have it in stock) and some other things. Otherwise great little spot!
Centrally located, good sales, good products, good clean store with wide variety of different foods.
Great place, just go before noon
Clean but the aisles are too small for 2 carts to be side by side and not enough space. Watch for their $1 items, they're worth it. Overall a good store to shop at.
Always an okay deal
Best place.. open till 12:00 Am.. contains all india veggies
Prices are good. Produce is decent
I was really upset tonight when it said the store was open on this site and it actually closed at 8 pm due to the virus. I drove all the way from Cambridge. Please be careful to ensure you post proper hours when changes are made!
Great store clean easy to shop in great spot.
Good prices, open 24 hrs.
Freshco will alway be a freshco. I rate it 4 due to the low price. Can't beat that over Zhers and Sob. Not the best looking produce but it's not too bad.
A great selection for reasonable prices. The staff are also very kind and understanding. Only problem would be sometimes they only have 1 or 2 tills up and running, which can get busy quick. Other than that its a great spot for your 24/7 grocery needs.
Great produce well priced in a store that's not too big.
No line ups, decent produce and fair prices. The staff is friendly. I will definitely go back.
Very busy and smells kinna funny. Not a fan of the fact they post happy holidays instead of merry Christmas though.....other then that they are always well stocked and have the cheapest prices for grocery's in my area.
Should change the slogan. The prize is not that cheaper compared with other places that actually sale better quality. Food basics is cheaper.
Very clean and friendly workers. Had everything I needed on my list expcept for salmon.
Always good deals here
Love shopping there. The produce is usually fresh, & there are great deals.
Amazing management. Very committed to the community!
Fine, purchased what I was looking for
Staff that i experienced were very helpful. Of the major grocery stores Fresch is excellent for quality of product, service, and price. They have prducts i cannot find anyplace else. And they have quality products on sale. Store appears to be very well managed and operated. I have been shopping there since. 2012. Thankyou Freshco for s good experience. May you continue for a long time
my daughter and i love freshco..it feels like home..we love to price match there and some of the other grocery stores are just down the street..always happy faces and willing to help.also there is someone in each isle if u need help..that never happens anywhere else
Well stocked and nice fresh produce.
Great staff
Picked up some Parnoosh pitted dates, they are exceptional. But there is mo indication on the container where they are from. Sad because I believe there is a law stating that all products sold in Canada MUST have a …
Was good but found some items were short on stock
Cheap prices fast check out
It's 24/7 and always a great spot for quick groceries!
Its open 24/7 so is great for night shifters. Prices are usually decent though they only have 1 cashier open after midnight and now it seems to becoming more busy late at night due to only grocery store open all night as when it first stayed open, i was in and out within minutes but now there always seems to be a big lineup.
Friendly staff good quality foods
Washrooms we're closed during the summer while mostly every other business had there washrooms open. I think it says alot
Liked it but didnt have a quarter for a cart. Lol
Great prices
Loved this place
Open 24 hours so easy to get what you need when you need it..... EDIT...FOR SOME REASON LATELY SOME OF THE CASHIER'S HAVE NO CLUE HOW TO EVEN STACK YOUR ITEMS ON THE BELT. I put my stuff on the way I intend to pack and as it passes thru the scanner it becomes a complete mess. Like she stacked raw meat on my exposed fresh produce. No common sense.
A good shopping experience, except I have never found the restroom clean.
Excellent staff, always friendly. Their grocery selection is well priced and international in focus.
every thing was perfect but the prices were a little bit higher than last month
Staff are excellent and friendly. Store is mostly clean and well organized. Produce is mostly well organized but it seems that tomatoes are almost always overripe to the point of nearly being bad. Today there were two expired yogurts mixed …
Love the prices there
Wife wanted ice cream.
Nothing fresh about FreshCo. It's a grocery store it needs to be clean not impressed
Good selection, great prices, convenient in-town location. Store is always clean and appealing.
They need more checkouts open and more experienced cashiers. Slow check outs and crowed parking lot and store all come down to these reasons
Food is great and price is cheeper and staff is helpful
Have a full variety of local and international foods at a good price.
Welcoming
Polite cashiers but always short on carts
Clean, tidy and many good deals. Also some international veggies and fruits and spices etc. are available.
No baskets available when I went in, but one of the staff noticed me struggling with my arm load and helped me carry my purchases to the checkout - very grateful!
I am very satisfied with the prices and service at FreshCo.It is where I shop regularly.
Returned to this store only to find its under new ownership. The selection is very limited, we didn't get half of what we were after. Wont be returning again and telling friends not to go.
They have great prices and a good selection of produce that most other stores dont carry.
Online it states it open 24hrs, but when I called to verify before making a late night trip, I was to?? shocked to hear that it didn't open till 8am, which then would also make the store hrs wrong as it advertises to be open at 7am!
Some products are in very good peoce but not all.
Great place to shop. Staff is friendly
Staff is so much rude I recently bought grocerry from this store and firstly cashier check my all bags this is so rude how you check costumers bag like this. Moreover, she was talking to me in a very rude way. This was the most rude behaviour i ever saw. We visit their store to buy grocerries not to get insulted by their staff for no reason. I will never visit this store again and also strongly reccomend people please do not visit this store.
I prefer the way this location was laid out before. Never enough checkouts open, usually only 2 or 3 and the cashiers never greet you or show any friendliness, makes me wonder if they are happy working there.
Close to my place friendly atmosphere good prices
Fresh Quality , Great low prices.
The staff that works there is very friendly and helpful.
Good staff and selection
Their produce selection is pretty good for a discounted chain! Prices are great, and the store is usually kept pretty clean. The only thing they need to do is hire more cashiers or have more staff cash trained. There are tons of registers, but usually only 2 cashiers, and 1 is express. Be prepared to wait. I might also suggest making the lane with the wheelchair sign express? I've seen people in the electric scooters with one item have to wait in a large lineup because the scooter doesn't fit down any of the other lanes. Just a suggestion...
Better deals on Fruits and vegetables.
It can get crowded..friendly service...
Nice place to shop and good deal's
Didn't have advertised specials in stock. Sale started Thursday and I visited Friday!
Really really expensive, but hey it was convenient
Never disappointed in it. Always got what I want.
Nice-sized FreshCo in a convenient location with a good amount of parking. The exterior of the building isn't that attractive but it's quite a nice store inside.
Never disappoints, LOVE 24/7 groceries. Always great deals on and the staff are friendly and helpful! My main grocery store.
Inexpensive and international food section make it suitable for immigrants
It is a cheap place to get groceries. The groceries isles are not well laid out, but if you like to hunt for a deal and if you like grocery shopping, then the layout of the store won't bother you. This store is more for those who are price savvy and less about store presentation.
Produce is horrible, never have sale product in Stock. terrible line up at checkout. I hate this place.
Good place to go if not busy
This morning there were too many people, not enough space to line up for cashier without being a metre away from people coming out of aisles.Staff were not wearing masks.
I stopped going to this store as it was so unclean both inside and out. There are other freshcos that are much cleaner.
Good deals like all the rest friendly people are here
Always good deals. Most of the staff is friendly and helpful. I shop at this location all of the time!
Well spaced, cashiers added as soon as the line formed
Great place to shop I enjoy it all the time
Today, a girl named Nidhi who is working express counter at 8:10 pm was very rude and she don’t know how to put grocery on the belt, she was juste throwing and not give greetings to their customers. She don’t deserve this job Thanks
Very helpful clerk helped me fine anchovy paste. So polite and friendly
Really great selection for a discount grocery store. Great prices, good quality and selection of produce, and really good ethnic choices. Highly recommended!
Very fresh and good quality food at cheap price.
Shop here all the time. It's my go to grocery store
Prices and quality are good.huge selection and welcoming staff.
Always clean and very reasonably priced overall
Store was dirty and I, a 235lb man, felt unsafe leaving the store late at night as there were several panhandlers/sketchy loiterers outside the door as well as someone blaring loud rap music on the sidewalk outside the store. Felt like I was in an episode of "The Wire"
Staff r good. Reasonable prices
Prices are not bad, but can't beat Superstore or Zehrs, except maybe in some bakery items. It doesn't feel bright in the store. Staff seems overworked and too rushed to help. Not as pleasant an experience as elsewhere but I ought to give it …
Used to shop here when it was Price Chopper, years ago. Same layout, good deals, quick checkout. Has imported snacks!
Big fan of freshco good food fare prices lots of sélection
Good variety of produce and fair prices.
That have no self service chq outs
I did not like it but it could be because of covid-19
prime matching policy ... sucks... only two items can be price matched.. walmart better
Good prices.
This grocery store does price matching, but you won't have to too often for the produce, it's often the same price or lower than other advirtised prices. You need to bag your own groceries here, and a quarter is required to use a cart. The produce and pantry sections are good, the meat and bakery sections are less than stellar.
Veggies and fruit cheaper and sometimes fresher than Zehrs. Frozen fruit is cheaper.
Staffs are so nice .very good place !!
Best of the "economy" grocers. In most of them u can feel the austerity (or sometimes in the produce department, slip on it!). Don't forget ur quarter for the shopping cart! Doing a long shopping list with only a basket can be painful and/or unproductive
Every thing I needed ✌
The employees are not judgemental,like those of Zehar's,& fallow you around cause you aren't dressed like other people,or as particular staff members, feel all patrons of the store should be dressed.
This store is your typical low-end grocery store. The produce selection is a little bit off and the clientele are definitely base of sorts. Don't go here having high expectations.
Good selection of foods, good sales, very close to the bus stop. Only downside is it can be sometimes busy.
Clean & friendly
Products are ok. Prices have started to climb so certainly not the cheapest. They need to update their hours...said 10pm, we just before 9 and doors already locked.
Open 24 hours Fresh produces and groceries. They also price match and use coupons. Convenience location with lots of parking spaces. Staffs are friendly and eager to help.
Quiet, with freindly staff. But I was there at three am.
Used to love this store when it was 24hrs now its always so lined up and crowded
This Fresco is very clean, organized and laid out well. Lines are often long with only 2-3 cashiers.
Best store for groceries. Usually enough cashier's on duty.
The best place for me and my family
Good service and good price .
I would never step foot in here but its on my way home from work and convenience is king.
You get everything fresh
I really like this particular store. It is kept clean and well stocked. Recently, I had an issue with bagged lettuce, but it was a one time thing (I hope).
Enjoy shopping there.
Great staff!
24/7 is great! There is a good selection on produce at this location. The staff have been friendly during my visits. I would like to see electric vehicle charging stations at more businesses, they're a great incentive to shop at that store versus another.
Stopped in for a late night grocery run, anticipating Sobeys-like prices with their recently announcing a few of their locations to be made into 24hr grocer's. But aside from Greek yogurt being a buck more than usual, I couldn't find any discernable difference in pricing or quality of product or service. I saved nearly 40$ on a 100$ grocery bill (quid pro quo for me) through my standard price matching routine. And when I left my phone in a previous isle, a softening Bluetooth connection over my headphones let me know that it was on the move. Sure enough, a late night store clerk had found it, and despite it being 130 am, he still cared enough to secure it behind a cash till for me.
Very busy today. Excellent special on small chickens.
Employees at night are rude. Along with the manager Curtis. They gave me an rcoired product and employee was arguing that “we don’t do any exchanges or refunds” where is that policy coming from? Clearly your receipt says otherwise
More variety of international foods
I had a very bad experience with some cashiers. It seems they do not have enough training about customer service. They will easily discriminate you based on your look.
Nice low cost grocery store
Freshco is good for groceries anyway and now since the Weber and Franklin store is 24hrs that's very helpful for people who work late or want to do their groceries at the odd hour
Came here for 3 ingredients. The meat I wanted to buy was grey. An employee said there was asparagus in the back so I waited and she never came back. I left without buying anything and an employee followed me to my car and accused me of shoplifting.
Good produce, aisles are marked well. Cash staff very pleasant. Will indefinitely shop there again.
The Owner of this store is incredible. He is taking all measures to protect his staff and his clientele. He tirelessly walks the store to make sure everyone obeys the 6' rule. Store is well stocked and very well laid out
Prices are great and its a very big store. It would be great if they offered membership for additional discounts.
Best place for quick shopping of veggies and groceries
V good place affordable price and fresh food available
Wide range of fresh vegetables available
It was my first time there and I was very happy with the sales and the selection of items.
Very safe & clean. The staff is fast & friendly.
Great convenient, find stuff easily
All my grocery needs were fulfilled in one short stop.
Great prices. It's a little busy for a Thursday evening but the cashiers were working diligently to speed things up. Good job.
During a covid pandemic you would think this store would at least have social distancing requirements but don't They have signage but nobody follows them and are not enforced by management or staff. This pandemic is far from over. The …
They have a decent selection to choose from. Prices are fair and feel like this location tries a lot hard of social distancing
All prices are good open 24 hours
Vry nice experience..would like to come there again nd again????
When you have two cashier opened and your store is busy , please open up more cashier's . Ex special on a Friday night.
Freshco is actually laid out where u can find everything pretty easy it gets busy at night time cause there's only usually one cashier but on the plus side it's 24 hours
It is clean and offers anything you need when it comes to food. Cashiers are very friendly and food is relatively inexpensive.
I really like the store but i prefer freshco at westmount at ottawa in Kitchener
Good sales clean had everything I wanted
Good place. Organized and has a lot of groceries
I used to love fresh co prices are unbeatable but they seem to be systematically getting rid of the regular products I buy for my home, I've had to change to Zehrs lately to find products like Krave cereal and certain yogurts, I'm now paying top dollar for my groceries and who can afford that these days. I do love this location being 24 hours and parking is good. Giving 4 instead of 3. ????
Now it's open 24 hr good product for the money very convinent
Clean and pleasant stocking shelves personal. Thanks
Used to be my favourite place to get groceries, now I find myself at food basics for all my basic goods and zehrs for all my high end stuff. The best thing about Fresco is that they carry Chapman's ice cream products.
Open until midnight :o amazing deals good prices and they price match
24 hour grocery store. Good prices especially if you keep an eye out for sales. Lots of Indian and Asian prepackaged foods as well as traditional grocery store items.
Open 24 7 and great selection of produce
Disappointed.
Have good stuff
It is great! Open 24 hours
It's accessable prices r quite reasonable as compared to others
Was hired here by a company that helps with employment. Even then they only gave my a max 2 shifts a week with only 5 hours each. They were terrible at training, just watch a few videos and you know everything lol. Place was just a complete sh*t show. Wouldn't recommend working here unless you like having no shifts a week.
You get more for your buck there. We always shop there. Prices are low. Keep it up...
Excellent food items and location.
Nice range of products...good prices ????
Variety of Indian groceries:)
Food good price staff excellent and always friendly. Driveway bad pot holes and huge dips.
Affordable prices but I buy my produce elsewhere. Whenever I have been in the store (usually on the weekend) the produce is spoiled with mould on fruit, sprouts growing out of the onion bags, etc. Yes, it is a discount grocery store but rotten food is unacceptable. I purchase other products there and prices are good.
Inexpensive, huge selection, reasonably priced meats and produce. Do not have a delivery counter , but a variety of packaged meats and cheeses available!
24 hours, great price, pretty good for having stock. Staff very helpful
Great prices but the produce is not always as fresh as one would want it to be.
On the website it clearly states that if I am not satisfied with an item I can bring it back within 14 days and get my money back but this is clearly not the case. I tried to return products that I was not satisfied with and the return was refused.
Price match was not honoured. Bought cheese that was already mouldy. (silani swiss, exp Jan 2018) Spend the extra money and go to Zehrs)
Friendly staff and fresh produce. This particular FreshCo is definitely one of the best!
Better than average for vegetables And fruit..
Open 24 hours works for me, great specials
Great spot for grocery shopping. It's Open 24x7
Need to improve Customer Service and alway short of South Asian things and others.
Store is well lit. There is a wide variety of fresh fruit and vegetables. Prices are comparable and they price match some competitors. Overall good shopping.
It's an ok place to go grab what you need.
I love working here. Very coperative staff, especiallt my manager H-----P. Quality of product is just outstanding. 5 stars from me.
Fantastic that this location is 24 hours, however there has been more than one occurence of entire things being completely out of stock (i.e all chicken, all beef, several kinds of fresh vegetables). I'm sure there is a reason for this however as a customer it would be nice to be able to get (for example) any kind of fresh chicken to complete my grocery shop instead of leaving what I've already picked up and shopping elsewhere. For these reasons ill be shopping elsewhere unless i absolutely have to shop here (i.e after hours)
Best place for buying indian grocery
Great for all sort of groceries
Not the greatest atmosphere. Prices are fine.
Prices excellent. Service good. Produce sometimes not fresh. Best before date sometimes too soon. Smaller space means some congestion and limited selection.
Do not have good meat. Produce needs to be looked after better
Staff is very helpful and cooperative, Specially “Mansi”????
Love the store open 24/7 Thank you FreshCo
went there when it says open.....it wasnt
It was very nice
Long lines and only two cashiers....store has to show respect for the customers time.
They make u now buy bags ( which is fine) but each location needs to get it together on the amount of the green cloth bag... .10 cents at one store and .25cents at a different one... make up your minds here... ????♀️
Friendly staff and good prices
Great prices. Will be shopping here more often. Bring your own bags.
The place I always shop! Nice people and are great about helping. ????❤️
Great store awesome prices compared to Zehrs. Sometimes getting a shopping cart can be an issue. Over all fantastic people and store.
Best for Asian grocery, great prices, well stocked except variety in fruit and vegetables sometimes
Awesome prices! Good quality!
I love the staff as they are happy and eager to help. The produce is fresh and the prices are very fair. Freshco offers price matching which is another reason why I love to shop here. It saves me money on my grocery bill and it saves me …
I think it’s warmer outside than in this store and it’s February... I have no desire to shop in a cooler.
Great prices, not too long lines at checkout, sometimes their fruits and vegetables are a bit of a disappointment... Especially for a store with a name like FreshCo
Everything you need for Indian cooking (spices, flours, fast foods etc.)
Clean, friendly, and well stocked!
Good big clean store. Sometimes hard to get cart. Great prices
I like price for the products also kind family-friendly, a lot of parking. Bus stop and others store. Power room clean.
Great for quick stop spot or full out grocery shop.
Great prices. Wish there was a deli or bakery.
Love the sales they have sometimes
Clean and lines arent too long. Like any freshco, decent prices on many items, but poor quality produce. I have also bought meat here that was spoiled, but they are good at refunding plus giving you a replacement.
I've shopped at a variety of grocery stores, and I have to say Freshco has become a favourite. It really hits the sweet spot between quality, price, and variety. AND they price match.
Good but shelves seemed bate in green grocery area.like that there was no partion in-store felt like a maze or gauntlet before. Was pleasantly surprised that the lines moved quickly because the staff was there. Thanks
It has everything I need the staff is great