We have all the feddbacks of real people like you who consumed the products of Fran's Fish & Chips (Fish Shop) in the territory close to Kingston (Canada).
Now this firm has a rating of 4.4 over 5 and this score has been calculated on 127 reviews.
You must have seen that it reaches an feddbacks average is very good, and it's based on a very large number of opinions, so we may be quite sure that the assessment is quite reliable. If there are many people who bothered to leave their opinion when they've done well with the business, is that it works.
As you know, we do not usually bother to place reviews when these are correct and we usually do it only if we have had a problem or issue...
This Fish Shop belongs to the category of Fish & chips restaurant.
Ordered halibut and fries to take home fries were dry no coleslaw (said included on menu) would like to comment on fish but wasn't enough in the order to make a rational decision one way or the other ( see what I did there ) went there based on friend recommendation (might not b friends anymore) and very over priced for what was in the order. Usually go to captain George's for the same meal including 6 battered jumbo shrimp huge plate of fries a piece of halibut that takes up half of plate coleslaw and gravy and a pop 20 bucks I belive. Definitely a better deal.
Never sure if they will be open since hours on door means nothing
Delicious fish and chips!
Love this place... And my kids do too ????
Service
Ordered through Skip the Dishes only to have my order cancelled because they could not get a hold of the restaurant. 25 minutes wasted waiting for food when I could have ordered elsewhere. Not a reliable establishment and therefore I do not recommend Fran's!!!! Warning....go elsewhere if you actually want to receive food!!!
The breading is super crispy, fish tastes fresh and tender, one of the best I've ever had for sure ????
Meal type
More batter than cod fish and the fries were cold. Ugh
Great food
The service was quick. We ordered deep fried pickles and a poutine. Fiance and i loved every bit of it and can't wait to try the fish and chips next time
Ordered for the first time tonight and I have to say, we'll definitely be back. The halibut was amazing. The popcorn shrimp was crispy and delicious. The double bacon burger was perfection. All around an amazing little gem of a location.
Best in town!
Take out
Pricey and small portions.
Service
1st time ordering here, had the two-piece fish and chips.. Fish was amazing, the batter was Crisp 'n light. The chips were perfect.. When craving fish 'n chips. This hit the spot!! ????
Had Fran's for the first time last Saturday and it was wonderful.... my husband went in at lunch to grab my parents fish and chips and they loved them.. I was at work and so once I was done work we headed over and had our own feast.. it was amazing.. hit the spot, service was great, quick and food was delicious.. will be going to this place often.. PS loved the pineapple candies :)
staff was nice and service was good
EDIT: I wanted to change my review but still, despite it being during open hours, they are closed. Clearly this is a lost cause. This place is always closed when I try and go despite it being during open hours. This has happened to me on 3 different occasions. I might try again as I have heard it's pretty tasty, but clearly I should call first.
This place is great. best fish and chip place in town!!
Best fish and chips in town
Changing my 5 start rating to 2 . Excellent food, but poor sanitation and does not meet public health regulations..
Great price and food is delicious.
Wow - if you're looking for fantastic Fish & Chips - this is your place!!! First time here and certainly won't be the last. We're from the east coast of NH and my husband (the fish fanatic) says this is the best Haddock he's had in Kingston, ON. I had Frans Jumbo Club with fries - which would easily feed 2 and I must say, it was absolutely amazing. Give it a try, you won't be disappointed.
We got it delivered to the East end and everything arrived still surprisingly warm. Fish (we had haddock) was excellent. Great batter, better fish - this from someone who spent most their life in Atlantic Canada. The fries were excellent, too. The family meal was phenomenal value.
Great place
As a life long Kingstonian I have to say Frans Fish & Chips is as good as the long gone "Murphy's fish & chips of the 50's - 80s!!!" Top notch light crispy amazing batter, huge servings and mouth watering fries. I highly recommend you try this place you will not regret it!
Best Fish and chips in Kingston! Crispy fish and fries ..excellent portions size!!
Delicious !
Delicious food. Always pipping hot. Friendly service. Do wish they had some more space for some seating but food makes up for it!
Lunch
i am a delivery driver. i am not eat food here. but here two ladies working both are very very very polite and nice . thank you so much for your service
I'm out of town but I needed food and I needed it quick... this place has some great fish and chips with ingredients that'll make your taste buds dance lol. I got the halibut with poutine combo came upto $15! Great customer service.
This place is such a good price for the quality of fish. Not a big fan of the sweet potato fries but the classic fries are awesome
Great poutine!
Everything I’ve had here is fantastic. The fish and chips are obviously great, but I was surprised to find the poutine is one of the best in town. Can’t recommend it enough.
order arrived on time but it was completely the wrong order! No way to contact the vendor to let them know or check what happened. not a good introduction to Fran's
Absolutely delicious. Best fish and chips I've ever had. I order them on the regular and they deliver.
Chicken Burger n chips is sooo good. Best staff.
Wanted to try, unfortunately it was closed although they are indicated to be open today - Monday at 5 pm :(
Friends fish was delicious not too excited about the french fries but the coleslaw is also good overall I did enjoy my meal the wait was a bit much because everybody loves Fran's fish and chips
Excellent. Fresh ingredients. Recommended.
Excellent fish and chips shop, made to order. Take out only.
Awesome fish and chips
Great service and good food
Loved this place forever! Best fish and chips in Kingston! Worth a stop in if you've never been here.
Dinner
Best fish n' chips I've had in years! Super crispy and very fast!
Been going here since I was a child its always been great love the food!
Amazing food.
The food was good but the new owners are inconsistent with there hours many times we have gone over during posted hours and they have been closed!! Very disappointing! There hours aren't that good to begin with. And the service is less then disirable many peoeple we talk to find that the lady that owns it is simply not ment for the customer service industry!!
Very good But no seating area.
I’m sorry Fran, I don’t know what you sold me, but I have never had halibut that looked or tasted like what I bought from you today. It looked like it might have been a frozen peace of mashed cold cuts rolled up in some awful batter and the fries were just ok. If I could have given 0 stars I would have.
By far the best fish and chips place in Kingston! Food is always great and quick service.
Meal type
Our fish was cold when it was delivered, overcooked and dry as hell. Basically all just batter with a couple little bits of dry fish. The most disappointing meal I’ve had in Kingston. Their tartar sauce is homemade and absolutely foul doesn’t even taste like traditional tartar sauce, and their coleslaw was horrendous. 40+$ for 3 pieces of fish, what a disgrace.
Absolute love Frans fish and chips however if you're only going to allow two people at a time in the store then they should be delivering to the cars and instructing customers who have already ordered their food to step outside to allow more customers to come in to make their order I do not want it delivered by doordash or skip the dishes
It doesn't get better than this. You crave fish and chips, well, you're going to get the classic. I totally recommend it.
fantastic food
Always GREAT food, the Poutine is AMAZING!!!
Used to eat here all the time growing up. Was a family tradition. Then someone bought princess the business to keep her busy and lost the quality. Went in 30 mins before close. The s Assistant actually said there out of fish. Like wow. Went over to gorge on gardeners. Better price better service better quality
The fish and chips are really tasty and the beer better is done right.
I don't think I have ever had such good fish and chips! They nailed everything! The haddock was thick and juicy, batter crispy but light. They layered the gravy and Wilton cheese curds through the poutine. The bacon wrapped scallops, battered shrimp and popcorn shrimp were excellent! The greens for the slaw and salad were crisp and fresh. Will definitely be ordering from here again!
Food was great Large portions Great service Very nice lady owner
The fish and chips are amazing!
Excellent prompt, friendly service and good food. Thank you for my dinner.
The fish and chips here are exquisite. The fish (I had the haddock) they use tastes very fresh. It also has no "fishy" taste or smell. The batter they use here is very light and fluffy, and it really compliments the fish (also no beer in batter). The chips are very good and not soggy at all. 5/5 would recommend.
The fish was very good and the chips were delicious. The tartar sauce was exceptionally good. It was even brought out to my car! Definitely going back, often.
Foods excellent. Large portions. Only takeout or delivery. They close early and are not open Sundays.
Excellent fish and chips! Generous portions and chips stayed crispy throughout our meal. Fish batter light and crispy. The popcorn shrimp were tasty although we would have preferred seafood sauce instead of hot chili sauce. We’ll be back ????
There fish and chips are really good and there battered mushrooms are good too.
Love the food .best fries in the city . And the staff were great
Friendly service and smile. Usually short wait if you order ahead.
This is one of the best fish & chips places I have ever been to. I live in Mississauga and stop here every time I am passing by Kingston on the 401. The portions are very generous, the fries are crispy awesomeness and the fish is always perfection. I have yet to find anything close to this good in the GTA. I wish Fran’s was closer.
Won't go back. Staff was rude portions small and slow!
Best poutine in town
Great food
Not impressed.....too costly for what is offered
Amazing as always
Good fish and chips
The fish and chips here are exquisite. The fish (I had the haddock) they use tastes very fresh. It also has no "fishy" taste or smell. The batter they use here is very light and fluffy, and it really compliments the fish (also no beer in batter). The chips are very good and not soggy at all. 5/5 would recommend.
I ordered the Fran's Combo through Skip the Dishes last night, and was thoroughly impressed. Everything tasted absolutely fantastic - I have been craving more all day! This is honestly the best fish and chips that I have ever had. The presentation was great as well, and the portion size was quite generous. I'm definitely going to be returning for more soon!
One-and-a-half star rounded up for this establishment with its own concept of cleanliness, and its constant quest to see how much oil it can cover the fish & chips with. Prices are low, but unfortunately don't include the Zantac you'll need to buy afterwards, so it's a wash. (Except it's only a metaphorical wash.) Thank you, Zantac!
The best fish and chips in Kingston. Generous portions and delish!
Best Fish & Chips in town.
Great friendly service, pretty sure you can't go wrong no matter what you choose
Dinner
My husband and I are from BC and he literally won't eat fish unless it is super fresh right from the ocean on the west coast. I talked him into caving for my craving when I saw you had fish brought in from BC, haha. You are officially the only place he will eat fish from that is not directly beside the ocean. So whenever we are super homesick, we call up this AMAZING place. Thank you for such incredible food and the crispiest/lightest batter since back home in BC!!!
Good food for a decent price
The food is amazing but the customer service is garbage
Unfortunately for some reason they have decided to switch to using frozen fries instead of fresh cut. I spent thirty dollars on what I could have made at home for less than ten. Used to be the best poutine in Kingston but has fallen to the bottom. Gravy also tastes the same as McDonald's poutine gravy now☹️
Best fish and chips for when you have the munchies. The mushrooms are good too!
Nice place to visit
Called to get food quick tonight support local buissness says closes at 8 and there not taking orders at 6:45 pm. Usually awesome food.
Amazing food.
Best Fish & Chips locally. Family owned. Great portions, beautifully battered. Fish Taco Tuesday’s during the warmer months are absolutely excellent. Highly recommend the sweet potato poutine.
Food is always good
Great fish at good prices
Always fresh fish and fresh potato fries.
Always great.
Love the Fran's Combo with a poutine! Also, Fran is very friendly. Great food & great service!
Changing my 5 start rating to 2 . Excellent food, but poor sanitation and does not meet public health regulations..
It's really unfortunate that the staff does not answer the phone because they are too busy talking to their boyfriend instead. I tried calling multiple times with no luck. I drove down and again walked into the store and tried calling. As the phone is ringing, she didnt even acknowledge it. Why have a phone if your not going to answer it.
Dinner for 2 fed four! Fish remained super crispy. Battered mushrooms were made in house and were excellent.
Best fish place in town.. Owner is very nice and friendly. Love the fran club
Great food, and their candies rock!!!
Food is very good,delivery was fast and could'nt believe how hot the food was. Very impressed. Will order again for sure! ????
The fish is really good and you get a big piece
Family owned classic fish and chips! Best for take away to the lake shore
Excellent fish and chips and the lady's running it are fantastic. Definitely worth checking out!
Great food! Have tried many things, never been disappointed. Burgers are awesome, so it's poutine.
Very good fish and chips, over battered in my first experience there but I'm sure it's a one off. Regardless it was all delicious.
The best fish I have ever had. The French fries seem to be made on site, and they were perfectly done. I went here because it was highly rated- and wasn't disappointed.
Simple....Best. Fish 'N Chips. In. Kingston! YUM!
Take out
One of the better places in town for fish and chips
Best in town
Stopped here recently. Ordered the halibut and chips. The fish was good, batter was ok, could be a touch lighter. As for the chips, they are good at North American standards. Just not what your used to getting in the UK and Ireland. Need to chunkier. Needs a lick of paint and updating on the inside. Do not expect to sit in and eat at this location, it only has a small bar area to eat at.
Ordered thru Just Eat cause I needed some comfort food. Never had Frans before, the deciding factor was they have fried pickles. The food was amazing! Delivery was super fast (faster than the estimate but that’s a JE thing). The only thing I would complain about is that I only ordered the one piece fish n chips. Not because the portions were small (they were more than enough!) but because I wanted more!! So. Damn. Good.
Hole in the wall shop, but by far the best fish and chips I ever had. The sauce was on point, the batter crispy, the fish had the right bite to it, the shrimps were delicious, mushrooms right size and bite, fries were fries. We had Fran's combo and 1pc fish&chips, prices were good, especially for the quality a real win
Excellent fish and chips..
The best Club House sandwich I have ever had .
I go here all the time, their food is amazing, I recommend this place big time
Love the fish and. Chips here Every time I get the craving for fish and chips I order from frans it’s the best hands down
First time ordering from Fran's. Ordered through skip the dishes. Fish massively overcooked inedible. Poutine wasn't bad thin cut fries, I doubt they are fresh cut. Popcorn shrimp was good and deep fried mushrooms where good as well but they didn't send ranch the sent sour cream. Also for the green folks out there. Styrofoam containers not cardboard box.