We offer you the opinions of people who know the services of Real Canadian Superstore (Fish Shop) in the area of Grande Prairie (Canada).
At present this firm gets a rating of 4.1 stars out of 5 and that rating has been based on 127 reviews.
You must have seen that it has an average rating is positive, and it's founded on a very high number of reviews, so we may say that the evaluation is quite faithful. If people have bothered to rate when they are pleased with the business, it works.
As you know, we do not usually bother to put opinions when they are positive and we usually do it only if we have had a problem or issue...
This Fish Shop is classified in the category of Grocery store.
Good selection good price meat and veggies are avg st best
Our experience in Superstore Optical Clinic is excellent. Thanks to Christa for her kindness and great customer service. Great Service! Great Experience! Thank you.
Best store for all in one Shopping!
Good, I found everything that I looked! Good prices. My suggestion for them is diversify products because I can find everything but something the quality is not the best.
I use the Click and Collect and have had the best service, they have shopped exactly how I have requested in the notes and always are friendly to me when I pick up. Highly recommend this store and the service
Watch out for tricky pricing....but otherwise a big grocery store, staff is friendly and helpful.
Good, its food
Good location, parking is becoming an issue during peak shopping days/hours. Prices vary be sure to check competition flyers. Vegetables, produce and bulk items well priced. Good selection of fresh and frozen seafood, along with two aisles of organics! Nice pharmacy with helpful staff. The new liquor store is now open with a very nice selection of wines and spirits!
When pressed for time and I need to get a variety of shopping done...I like superstore. Prices and quality are decent and there is such variety of products. I like that I can also renew my insurance, get prescriptions and fresh baking!
They got it all
Good selection
Really good prices. Big bakery n meat department
Always have what I need
You can get fresh Baked bread.
Classic Costco, go on Mondays or late in the day if you don't want it to be packed.
Its big, and busy, but the prices are really fair and they usually have a ton of checkout lines open. The parking lots is often a nightmare. Awesome outdoor garden section, and liqour store.
They have 1 person to load express orders into cars while 5 cars are waiting. Scheduling manager should have duties adjusted to match their skillset because this ain't it. Will not be returning
Best grocery store in town. Price match. Better selection of ethnic products. A one stop shop.
Noname 4L tub of Vanilla ice cream is $5.28. The exact same tub is $4.99 at No Frills. However, the PC brand 2L bottles of pop are only $0.98 each.
A different approach to the conventional $ store
Love it!
Look for a couple things got in and out quickly
It's a very large grocery store that caters to a variety of needs.
Extremely nice staff
REAL CANADIAN!
I love this store
A place on its own, speaking through its great selection of food and appealing to my upper lower middle class aspirations.
Good selection and prices but long wait times at the checkout.
The bakery made hotdogs buns are nasty. Horrible horrible and only half cooked.
Great ????????
Used to love it. Not so much now...
A little unorganized for the norm but better than average better choice than most places
Great place to find nearly every possible thing. They have all kind of things related to food, house, medication, clothing , drinks and so on. They also have a liquor store. They also have frozen food available. They also have international food section where we can find mostly of the food related items.
Great place for fresh and items at reasonable price
Dairy section filthy. No carts. From end so full of junk could hardly pack groceries. Dont think they want people in store anymore.
They always have what I need and the clothes are very cute
Love the garden area and great prices as well as good selection
Real Canadian superstore is very good at price performance. you can always find food with nice price. Besides, you will like here if you have PC membership card and earning points.
Excellent service, fast. Fair price, very good quality, many options vegetarian or vegan
Good prices and selection. Sometimes run out of select food items.
It's a great place to get international foods.
I prefer to do most of my grocery shopping at this store in Midland. It has the widest selection with usually competitive prices. They do pricematch if you find a better price elsewhere. Aside from the usual at a grocery store they have a fresh made sushi bar, prepared meals, fresh seafood and butcher, housewares, pharmacy, large organic section, clothing, beer and wine, cooking classes, decorate your own tableware, some electronics and a mobile carrier stand. Things that could be better: I find the produce is not always the freshest, it can be difficult to find some items, their ethnic selections are limited and the aisles are often crowded (both with displays and with people).
Barker lady freaked out because I took one of the free cookies!
Very tired looking building inside and out. Always seems to be very busy and there are some good values to be had if you pay attention to flyers. The person at the checkout was very friendly and rang us through quickly. We don't shop here …
Love the produce dept
I buy most of my groceries here, plus my prescriptions. Its a great store.
Love click and collect.
Its a great place to go shopping for groceries and everything. I even bought a 50" samsung tv from here. The only downside to this store is that when you go outside with your groceries. You go anywhere near a shopping cart holding area and you are stopped by a bum wanting money to buy smokes.
Good selection. Fair prices. Could use a bit more check out lanes open, just like any other grocery store
Nice place for shopping
Typical Superstore, not the best Asian selection but overall ok.
Our family shops there a lot and usually a great trip... but not tonight Wednesday June 5th. Tonight I only had cash to buy just one case of coke. As I go to check out I notice only 2 cashes open with at least 6 people in each. The guy next to me sighed and put all his stuff on a vacant til and walked out. I approached the customer service desk to ask if I can buy it there (only one item). She said I had to go to the cash and didn’t want to help. I put the coke back and proceeded to walk out. Passing by the customer service area I seen her again (just standing outside the counter doing nothing)and said “ line up too long I’m leaving”. With absolutely no concern said “have a great day”.
Nice, clean, good selection
No assistance! Have to find someone if you need something which is not on shelf. Sometimes products shows available online with high quantity which you can order for pickup with $5 extra.
Great service
Really helping staff
Store is well stocked and has a great layout. The staff is friendly.
Love it and the people are very helpful when I need help.
This place doesn't have a good customer service
Well what can i say about this place. Its the super store.
I’ve been shopping here for years and I usually find everything I need and the points on groceries gives me free items and groceries it all adds up . The isles are wider than most so lots of room to shop when your not rushing
Always has a great selection. All the employees that work there are pretty nice, especially the cashiers. I’ve been going here for over 3 years now, not one complaint. The prices aren’t always great but if you know how to shop for deals, you can find them. I still rate 5/5 because it’s not like the stores choose price points. (Like a lot of reviewers seem to think).
Great staff, very friendly. And very covid safe as well.
Great prices
After waiting in line for an hour and a conversation with customer service...maybe its time to hire some staff and get rid of your self checkouts.
Okay
Clean lots room to see and good variety of produce and food in general
Love it. Wide variety of foods. Good range of clothing and homewares. Catch exceptionally good pricing for clothes when they go on sales.
Standard superstore! Which means it's much better than the other grocery chains around! Clean bright and everything you need at decent prices. Also fladhfoods! Get the app and thank me later!
One of my favorite grocery stores
If the fresh produce isn't completely out of stock it's usually rotting on the shelves. If you're looking for a deal on meat go here, but don't expect quality. If you're looking for ingredients for an exotic dish however, they have you covered. Most of the the other stores in town are so white washed it becomes a task finding something more than just one brand of hoisin or a bottle of mirin. The only reason this store gets 2 stars is because of their diversity in selection.
Well stocked and cleaned. Easy to get good fresh groceries.
Although I prefer the super store on Albert st. (It’s smaller), this one is good as well. The best price, just make sure to look at what you’re buying (vegetables and fruits wise) as some of them are not fresh. Other then that love the fact that the PC Card and their products are really nice
Love the selection of different foods that you can't find at other grocery stores.
Most everything you need
I like the store has lots of things I need but prices could go down lot more thanks
As usual its a crazy place. "Mandatory maskes" not enforced. But whaddya do
Love shopping here. You get points that add up fast. I especially love their plants.
Wasn't happy with the pharmacy.
Went to superstore north and they have a blow out sale of comforters and it was gone so fast so we went to this branch they are same compony same store same items who would have thought that their products are not the same price. I thought they can compare prices and level the price and come to think they r the same company same name same store what so ever. That was very sucks to find out. They should be the same price as they r the same store company. Lots of us got disappointed. Oh well
It's really expensive and the food is no better than a no-frills or other value brand
Good grocery store. Produce is always fresh.
Nice store salads and sushi are fresh
Amazing variety!
Huge store with great selection. Staff is friendly and knowledgeable. Prices are just a bit high compared to other stores.
Meat is fresh, food is always stocked. Thank you for always being there for us.
The only issue today was the lady in front of me not bothering to wear a mask...
Great shopping, lots of variety, in and out possible. Cashiers sometime lacking
Affordable prices (vs. Loblaws and Longos), great variety and overall a better shopping experience (vs. Walmart). Weekend lines can be too long at times.
Lovely shopping experience, care and compassion ❤
The staff are very friendly and helpful . I am still getting use to the new layout but change is necessary.
Will take some time to get to know where things are. Vast amounts of items not available in other stores. PC points a bonus. Cashier was very helpful but could have done with someone packing the bags
It’s a typical superstore, crazy parking lot, but a good store with a huge selection of items. It’s nice that there is a clinic and pharmacy on site for convenience.
Quick in quick out. I enjoy that the self checks are cleaned before another can use them. Thanks
My experience here was not good everytime i went there....
Cheapest grocery around with the best points program I've used.
Great selection of goods. Produce I shy. You must go early to have a good selection of veggies.
Despite having some of the best selection, the Prince George store is absolutely unbearable. The store itself is fundamentally a trainwreck in terms of design; narrow aisles and negligible space between checkouts and the rest of the store. A handful of people in the store leads to complete congestion, effectively halting the entire building. I can't walk in without getting rammed by carts or pushed. Parking lot is so full of panhandlers I can barely park. Staff are obstructive and rude to top it off. I haven't been able to leave the store without being downright angry in about two years now. The only holdout I had was they provide the only food my cat will eat. I think I'd rather look online and pay massive shipping rather than set food inside again.
Always great produce and well organized.
My personal experience with the hot food counter was less than stellar. Guess I'm just used to prepared fresh at other locations.
Good variety, easy to navigate, quick cashiers.
Crowded all the time, weird layout, not great on good produce but decent rates on items you like
A good choice for groceries. It has lots of options and variety and decent produce. If find it the midpoint between Zehrs on the one hand and No Frills or Price Cutter which are cheap but have limited choices and poor produce. I shop here twice a month.
Great variety of products and good prices. Staff is also helpful.
Good store
Good grocery store. Don't use click and collect because the people getting your stuff are lazy and don't get everything for you.
Typically I stay away from the bigger stores but had to go in to get something. The deals were great and the selection was awesome. Needless to say I was pleasantly surprised. There was security there and they were doing their job well as there was some shady character wandering around trying to hide from them. Regardless, I am convinced that it is a good store to go to.
Very very clean and easy to shop and a very easy accessible from the industreet and there are a lot of other shops Around
Best prices and selection in one place. You get PC points and from using my PC MC they have added up very quickly.
????????
I frequently go there to get my groceries and up to this point it is the cheapest grocery store. I save money using my PC master card getting points approx. $20/month buying groceries just for me.
Well-run and aisle widths are good for grocery shopping with a large cart.
Its a place to get practically everything from kitchen stuff that u'd need just think of something,that goes into it then go their and i know it well be their and that goes for the rest of the house and garage plus yard front and back and pool when it comes in season,and once in a while this go cheaper,so i definitely would say its worth going there.and too u the public thanks for reading my throughs of places that i visit once in a while.
Absolutely love the store. Everything I was looking for was th here,always is
Loblaws! A billion in profit and still leaching off the Canadian taxpayer. Find some local producers and shops to spend your money at.
It's Superstore, big and busy with lots of stuff.
Love this place, very clean, lots of quality foods, clothing, appliances, health and beauty, pharmacy. This place has it all.
Always good shopping here, friendly and kind staff
always have the products i’m looking for in stock at a good price!
Inexpensive products and great selection of products (grocery, bakery, cosmetic, pharmacy, books, toys, clothing) . Watch out for different prices when purchasing single items... multiple quantities has a lower price.
Terrible Pharmacy. Either not having the meds you need (and not informing you) Or outright losing refills that should have been entered on their computers. Incompetent. Go to Costco instead. Way better service and they have more suppliers. Especially Cancer related medications that you rely on.
My son says its 5 star..best milk shakes according to him
Always have quick check out service. Great go-to shopping for regular grocery/frozen items.
LOVEEEEEEE THIS ☆☆☆☆ING STORE
WENT IN 6 TIMES FOR SALE ITEM NOT IN SAW THE BUTCHER BRINGING OUT THE STEAKS SAID NOT THE SALE SO ASKED FOR THE MANAGER HE SAID THEY DIDNT ORDER ENOUGH HELLOOOO AGAIN I WASTE SO MUCH MONEY ON GAS FOR A SALE ITEM NOT ANYMORE MY FRIENDS WERE VERY DISAPPOINTED AS WELL AS THE STEAKS WERE FOR A BDAY PARTY TONIGHT I DIDNT COME THROUGH WITH THEM OR THE STORE DIDNT WENT ON MONDAY AS WELL ALL OUT OUT TUE AND NOW WED BUT THE NEW ONES NOT ON SALE NEVER AGAIN...PRODUCT LINE NOT GOOD SALES OF HOME ITEMS NOT IN OUR STORE THE MANAGER NOT CUSTOMER SERVICE ORIENTED WILL NOT HELP ONLY EXCUSES
Love the latest Lactose Free options as I can't use Dairy Free products
Great service!
not here
Terrible experience. Staff not helpful. Prices okay, but not worth the 28 minute wait in line to get to a till. Will be going to Save On or the Coop where people are friendly and helpful.
A great selection of most things you'd need.
Click and collect is a great time saver at the end of the week
Great gas prices with optimum program
Not a normal shopper at superstore, tried one day after kids karate class. I thought they have pizza from hot kitchen, but a bit disappointed. So we quickly grabbed some fruits. The $5 watermelon spears taste very strange. They have the watermelon taste, but not watermelon texture. For one second, I thought I was biting a sugar cane. Have to check the box to make sure.
Always be the place where I wanna do my groceries.
Great store hate how you have to bag your self. I also dont like how you have to pay for bags considering everything im paying for the bags should be well payed for. And on countless occasions iv seen moldy fruits and vegetables get it figured out and do your damn job
This is my go to store, have a variety of items with better quality. The clerks are very friendly and helpful. The online order is awesome and the pickers never made a mistake.
Wide variety of items,adequate checkout points but unfortunately not enough staff on the floor to provide assistance. Overall, nice location.
I find my perfect breakfast items. Staffs are very friendly
Best variety in North Simcoe for grocery products. Good pricing and great staff. Some of the fish products are best purchased on specific days to ensure freshness - ask the staff they will tell you when best days to purchase. Salmon for example is typically on Friday from what I was last told - makes sense as getting ready for weekend. Watch the flyer - and they do price match - and do offer Click and Collect - order online before heading to cottage and pick up all ready for you when you get there!
I love this place because it has everything you need and want.
Great place to shop
This is a great place to shop. I now live in Toronto but when I need to check out what is new, this is a great place to browse through the neatly stacked aisles at reasonable prices. Highly recommend for fresh produce and all other items. Plus it also has a great home section, a pharmacy and Joe Fresh!!!
No carts near the entrance (only small baskets). Loonie is needed for the cart.
Huge turn around a staff that don't seem to know what they're doing and not very friendly
PC Express order. Got my order to my car, missing a bunch of stuff. Still waiting for my other items 45 minutes later. This happens more than half the time at this store. I use PC Express curbside with Zehrs (another Loblaws company and uses the same systems) and give those stores 5 stars as I usually have no issues at all.
Huge and beautiful store, this grocery is a joy to shop in. They have expansive sections in all departments and usually have exactly what you are looking for. I actually come all the way from Hamilton just to pick up Arizona Ice Tea stix that only this store seems to carry now. Staff are friendly and helpful, facilities on site are well laid out, light and airy and clean. Parking is abundant and I would highly suggest shopping here if you live in the area.
Well priced. Well organized. Great selection. Helpful staff.
Love the store, but please update the location on Google Maps! Right now it shows in the middle of nowhere in Prince of Wales, near Sunrise. I have submitted an edit many times, but Google keeps ignoring it.
Good selection! Prices are ok.
I love this store ...they have everything , the prices kind of high on the other hand they have good prices on the flyers. sometimes they hide the things that have a price much with the other stores , to avoid make price much and the cashiers and supervisors not professional .. they're always displeased.
Lots of fresh vegetables are available at a good price..dairy is good too. Milk around 4 1/2 $.for a 4 liter jug..
Clean and good produce, easy to find things and great prices
Over the past year I have seen attention paid to keeping the produce fresh. I now shop here 100%.
It is a very good place for a food store here in Canada because I think it needs a 5 star ⭐⭐⭐⭐⭐
Always a great selection of product, many incentives to earn points using your pc optimum card. As well as many free products when spending the minimum purchase amount.
Good prices. All in one place shopping with pharmacy, housewares, clothing, deli, bakery, butcher, sushi, prepared meals and groceries. Large organic food selection plus a wine store.
Love the Superstore lots of people but good flow better than Costco and no membership fee.
We to the dental office ???? came out with no pain and a big smile ????
One stop everything.
Standard big grocery store. Seems to be a corporate test bed for checkout technology. Auto scan conveyor belt that needs dedicated staff to help customers use it, self checkout with touch screen graphics that may have made sense to the programmer, and staffed checkouts with friendly clerks who are actually helpful. Loyalty program works, but you are paying for it in the prices.
Always fully stocked and has very polite employees. Clean and great prices on most things.
#1 Real Canadian merchandise. Support Canadian Local Retailers....
Good stock on most stuff
Bring cash. It costs a dollar to use their carts. Maybe lots of theft in the area
Shop all you want
Almost always can find what you are looking for. Good Covid protocols are in place.
Affordable and have a wide selection of more obscyre products, especially in their grocery section.
Very clean and the staff are very helpful and friendly.
last saturday before christmas and even though the store was busy, lots of checkouts were open and i was able to breeze through. prices were good as always with lots of selection and stock.
Probably the best grocery shop in the area, but just expect basic items (e.g. there's no fancy cheese section or anything). The staff are friendly and the prices are competitive. Lots of other services, such as a gym, dry cleaning, optometrist, etc. conveniently on site. If you arrive too early the produce stands may not be fully stocked yet.
You will get almost everything with great price and with price match benefits, they also have good list of wine and beer, grocery from various world parts like japan chine, india and so on so people can try their home products there.
Love the selection of Joe Fresh clothes, housewares, small appliances, and organic groceries. They price match, too. Staff are cheerful. Even though there is a Metro much closer to my home, I drive the extra distance to go to Superstore, where every grocery trip has the potential to become a clothing or home fashions shopping trip.
The item everday full no outstock the employees they reday eveything
I hate how you sometimes get staff or security or loss prevention people following people around.
Grocery store and more, good place to shop
Social distancing impossible. I had to leave this store because the check out was organized in a way that made it impossible to keep even an arm's length distance from other shoppers. When I raised this issue with customer service they said that it was my responsibility to socially distance from other shoppers and that the store had no responsibility for creating a situation in which shoppers could not obey this public health guideline. They advised me to get used to things being back to normal.
Lots of handicap signed people think it's ok to park in the expectant mothers spot, when there are specific signs for a reason. Just as much as you deserve your spot, don't take ours/theirs! *Superstore may need to add more spots for handicap parking/expectant mothers*
Fantastic store
Staff need to walk the customer to the product not just tell them the wrong aisle.
Always a good selection of food, and quite clean.
Love this super store location :) shop here often.
Lineups have gotten progressively longer, and despite trying to push people through automatic tellers its not improving when they have half the tills shut down. Dropped off a prescription at the pharmacy today, was told approximately a 1hr wait. No problem, had other errands. 2.5hrs later it still was not filled. I travel an hour to come into town, and don't have the time to wait additional hours past scheduled times. I will be moving my families prescriptions to another pharmacy, and will gladly pay a little more for my groceries to get some semblance of service and speed.
Nothing beats coming an hour early for ps5. Just to see a massive family of 22 there to scalp every single one
Great service!
We stopped here to grab sandwiches for lunch on the way to my daughters soccer game. The already prepped food was awesome and a decent price. When we went to pay we wanted to use some of our points and the clerk at the self checkout had no idea how to do it. The reason we went there in the first place was to redeem points since we spent so much on the trip already
I'm a one-stop-shop kind of person and they have great prices.
Great service and super friendly and helpful , they have good deals
I love the RCSS, the prices at times not so much. I wish when there were sales it was based on one product, not having to buy multiples. I liked the old layout of isles vs the one they have now.
Hate this place but mans gotta eat
Good food good prices
This is a one stop shop! Massive store with a hot section, gym, grocery, bakery, large organic section, Tim Hortons, dry cleaning, medical clinic, optical, pharmacy, home and living, clothing, office supplies, ... the list goes on and on. Great sized parking lot, shopping carts always sturdy and can fit a lot, lots of cashiers opened! I Love the PC Optimum program. I find the points add up REALLY QUICKLY! Always find great promotions throughout the store, on the weekly flyer, and great Optimum perks! Happy customer for sure!
Large variety of products, lots of fresh produce at a very decent price. Very large and spacious store. Lots of parking available.
Today (Wednesday) there was lots of produce that was not fresh. Some were going moldy. Although they always have excellent deal on bottled water and staff at the meat counter is always super helpful.
Good prices and the meat prices are the best when your on a budget. No other store carry's bundle meat at that prices. If you look at Walmark they don't come close. So next stock up on deals.
Huge store. Good selection and prices. However you often have to buy multiple items to get the best deal.
Everything in one place for fair price.
I love the very fresh produce and fruit. Very well stocked store with a big variety!! It is my Go To Store!!
Always a a pleasure to go there as they have a huge variety
Great for just general shopping without only looking for sales can get busy during certian days and hours but i still find stuff i need in stock on the shelf, has a great selection and arangment, only gripe is the illegal parkers in the fire lane
A good place to shop. But Asian section always looks empty????
Seem to have alot more cashier's most tills where open making wait time limited
Had good customer service and the food is delicious ????
Great place to shop.
Best super store I have ever been to. Was able to find help fast while looking for a product. Even knew something about how to cook it. Was great
Everything is almost doubled since 2020.
On my way home...always seems to be there
The superstore has pretty fresh produce, a very large selection and even the hard to find stuff is available there. The prices are usually competitive and isn't a long wait considering how busy it is on the weekends. Overall, this is one of my top grocery stores.
You will find everything you need
Was very fresh and clean looking with new ideas and plenty of specials and everyday low prices a variety of new assortments of items with knowledgeable and friendly staff courtesy is a place that you wish was in every city for everyone to enjoy..
A good grocery store for almost everything you need. From good quality brand names to the no name/ other brands. The PC point system is great too as it updates itself automatically to what you buy and you can use it at other stores as well. Overall a good store to shop at.
Click and collect is awesome
Good pricing..I just hate the stipulation of amounts you must purchase.
Great service and great people
Very Nice Place to SHOP For grocery
Superstore is great. They're well laid out, clean, and always stocked. All the cash registers are typically open during peak hours of the day, so the line up is never too long. They offer a wider selection of products in regards to oriental options and others.
3 of 11 checkouts open at 11:15
Never any carts inside leaving me to drag my toddler around the parking lot looking for a cart. Usually in the wind and snow blowing. I have heard 3 times the excuse from customer service that the "guy didn't show up to work today." Enough with the blame game and get it together superstore.
Love this store! 8 out of 10 times I always find what I am looking for. Love the fact that they price match.
They need to stock more items, like they were out of 1/3 of the items I went there for. Good prices though!
Love the superstore they have everything you need and alot more
Great place to buy groceries lots of cheap items..love the pc.points system
really wonderful staff have met here
I really enjoy shopping here! One cashier named Min was super helpful, along with Braedon in produce. I come here often and have never had a negative experience. The lines can be a bit long, so I normally go through self-checkout (it's usually faster). Nicely priced items!
Best place to shop in the valley.
They should make sure all their sale prices match with the price at the til, and take all point signs down, as soon as the promotion is over, or have to add those points to your pc optimum card so a person doesn't buy a product thinking they'll get points when in fact it's no longer valid.
I find I'm here multiple times a week (usually) due to my poor planning. They are always pretty clean, always stocked and have great produce. My favourite part about shopping here is their self-checkout where I can skip all the lines and just do it all myself quickly! Yes I'm a millennial, and yes I despise social interaction while grocery shopping. That's why superstore is perfect.
Parking is a major problem. Staff is friendly. Good prices.
The best ???? ????
Good selection. Produce is very good. Prices are reasonable.
Lots of variety in exotic and imported foods at reasonable cost.
They do not water thier plants. The plants are outside in the sun all day, and no one waters them. But they are charging full price in August. Ridiculous
Curb side pickup brought out the wrong order and didn't say anything when they went back in. Waited 20 minutes for them to bring out the correct order.
I find myself coming here all kinds of random things... The produce here isn't the best in town, but it's by far the best place for groceries in Prince George. Although I like going to Costco, its fluctuating inventory means that I can never count on the store having what I need at any given time.
Store is great. Well stocked. Cashier too busy chatting to do her job. Bathrooms are a DISASTER! Absolutely filthy and really: put in new toilet paper holders!! Ridiculous
Employees not helpful in locating simple canned pineapple. One associate asked another who shrugged and walked away. Suggest better customer service training or training on location on products. I ended up finding the product myself.
Good place to shop, large selection of grocery items.
Great supermarket, you find everything you need
Amazing value for money.. i would still like to see more variety of international food... Like i didn't find atta and Indian veriety of rice...
Nicest people work here - always helpful and cheerful!
Really like there selections of everything
Great selections and prices
Courtesy and helpfulness of all the staff I have dealt with is exceptional. Great produce and a very large selection of packaged products to choose from. Love the points program and credit card. Always end up with cash at checkout that can be applied to my next shopping session and leave Superstore happy. My favourite grocery store.
Made a online order was supposed to be 275$. But after they removed 6 items from my cart because they were out of stock my total somehow changed to 305$. Can’t even view my online receipt because the links don’t work and was not provided a physical receipt. All in all a terrible experience and still can’t get a reply from any of the online customer service agents and it has “nothing to do” with any of the in store ones.
Too many times I've experienced long lines at the cashier's check out, because there are only two or three cashiers working. Need more cashiers to speed up our check outs. We don't have time to wait half an hour in the line ups. We have work to do and other places to go,too. I also noticed that the customer service person/s do not try to help thin these busy line ups by going on the microphone to announce that they could take their items through, as long as nothing needs to be weighed. I watch these workers as they just lean on the counter with their arms crossed and do nothing to help out. These workers are just plain lazy.
Great place.
Best place for one stop grocery shopping and it also has an international world foods isle for those hard to get exotic ingredients.
No social distancing, people don't care.
Big store but feels crowded due to the bad layout. Too busy during the week. Everything is more expensive than what I find in Hamilton. Parking is OK and staff are friendly. Easy self-checkout area. I won't be returning.
Busy grocery store in Medicine Hat. We shop here or at Safeway across the street.
Best Cashier Ever.
Superstore ranks on the lower end of the grocery pricing spectrum - meaning you'll get the same stuff for less money. In some cases, the difference can be pretty dramatic compared to places like Safeway for example. However this comes at the cost of convenience, as they do not pack your groceries into bags for you, and recent remodelling has moved products into seemingly random locations throughout the store. They also removed the central aisle meaning you'll be walking twice as far to get from one aisle to the next, and you'll probably have to walk down every aisle the first 100+ times you shop here (until you can remember where stuff is anyway) The store gets EXTREMELY busy during the day on the weekends, so if you can instead shop at night (open to 11 basically every night of the week) or during business hours, you'll find waiting in line to be much less time consuming. They also offer online shopping, however I've never used it and so cannot comment.
This place needs more staff it is dirty and does not allways have their shelfs fully stocked
Store needs to be cleaned more often.
Produce isn't great... customer service is fantastic though
Large store with great selection of items for every price point, for every cuisine type.
Well kept and clean. It has a wide variety of things for family. The opening hours are great (open till 11pm). I usually do late night grocery shopping here and the traffic is much better.
Despite the unfortunate and significant(!) loss of many ethnic foods, Superstore remains one of our favourite one stop grocery shops!
Pharmacist should be there earlier on Sundays. A young worker tried her best to help.
Cashier was friendly. Not too busy. Shelves needed restocking.
Too large, big box with big price tags. Too many options for my liking, just looking for groceries and some Summer backyard things to spend our PC points on. Garden centre was lacking and in store was the same, only higher prices. No hoses, only 3 garden furniture sets. Was going to get some Fruitsation freezies but $3 more than my grocery store!?!? Guess I'll have to check an actual Zehrs to spend my points. We come here once every couple years but rarely leave satisfied.
Typical grocery store, decent prices, I like the rewards program. Only issue is they don't really keep on top of keeping the shelves fully stocked at all times. Usually when something is on sale, it sells out and they can't be bothered to restock.
Standard place to buy food. Checkouts are always busy with a few always closed. Use scan a go to avoid price matchers holding up the lines
It's always so busy.
Meh. It’s a grocery store.
Went on a Sunday evening so stock was kind of low, but other than that no complaints. Staff was friendly, store was clean.
It's your typical big food store. Long, wide aisles overflowing with foodstuffs. People can treat the place like a dumpster, so the staff sometimes struggles with keeping the shelves & aisles organized. The produce section has a few Asian choices, and a lot of your basic hothouse veggies. The meat section is large & utilitarian - I prefer smaller grocers for meat. Prices are lower than average, but you pack your bags yourself & pay for bags. The kids who stock the shelves seem friendly & helpful, but often over-worked.
went in to get insurance for our trailer after the insurance place on hart closed at 5:30. definitely will go back. the lady was very friendly and helped get a lower price than what we anticipated.
My favourite shopping store in Grande Prairie Friendly staff and fresh produce.
Most cost-effective place to go for groceries IMHO. they often get out of stock on the things that I like and need however. Not enough staff keeping the shelves stocked. But this is a very clean store
Superstore is my default place to get groceries that Costco doesn't carry. When getting compared to Costco, superstore falls short in consistent quality. The store is also a little stocker challenged too! Often times box cutters have sliced through your package, items in in the wrong place specifically vegetables that are similar, and things are often faced backwards (French side out), mostly in the beans and canned goods sections.
Friendly staff and fair prices on most items. Grocery pick up has been hit or miss. Always fix any issues, but there are rare occasions some items are near or even past expiry.
I Love PC point system
Good shoping but little crowded if u ask me
Always clean and staff is always friendly. Love the self checkouts!
Customer service is a mess and no one cares I hate this place worst location ever!!
Very good prices, decent loyalty program, good private label and produce is usually pretty good, however, customer experience lacks. I find the tellers are always rushing people through the till and awkwardly making the person rush to pack their groceries, while the next person is already being run through. I'm not sure if that's asked by management but it's odd and ultimately not going to increase revenue and in fact may put people off.
The store is great, good selection of wines and organic food. Pharmacy is horrendous. Poor customer service, slowest pharmacy I have ever seen in my life. We were ask to come back in 30 minutes, it took 50.
Huge selection of products and good prices.
Reasonable grocery store I shop here from time to time
Great prices, best selection in town. Would give 5 stars if management would actually listen to customers requests for additional items in the store.
Very clean store, friendly staff. More importantly, I get what I need.
Value and good prices keep me coming back for groceries. It can be a 'one shop stop' for value priced casual clothing, baby needs, gardening and outdoor living supplies as well. I particularly like that they are expanding their choices of vegetables, foods and spices that are used in cooking international cuisine. Much easier to find recipe ingredients.
Great Canadian store to go to! This one in Moose Jaw is also great. They always have a good selection of food and fresh vegetables. The worker's at the till's are always nice and friendly. The only thing that I can complain about is the ' Self Checkout ', not that I ever use it but the 2 times I tried it out it sucked and didn't work very well. :( But, overall is a great store to go grocery shopping!
Everything you need is here..
Always find what I need!
Prefer shopping at superstore over everywhere except maybe extra foods...lol
Awesome store! Wide variety of products! Very clean! Prices are a whole lot more tolerable to pay!!
Good pricing on most items although a little hit or miss. Finding produced quite hard too.
This Place Has Everything!!! The natural food selection is incredible, and the Joe fresh is HUGE!! Will definitely be a regular shopper here
Good
Excellent customer service. Will shop a lot there fron mow on because Wal Mart has only one or two items I like. Superstore does ad matching. WALMART SHOULD GO BACK TO USA FOREVER.
Great store. They have great selection, great products and on top of that do a price match. While No Frills or other lower end stores do a price match, you get a better quality and selection here for the same price. Would highly recommend it and it will save you money on your groceries.
I was very disappointed to note that thier Canadian flag has a large rend in it, the red bar on on the far side is hanging by the edges only.
They've got everything and very clean with warm happy ready to help staff
A bit pricey but fruits veggies and meats always fresh..
Almost every daily routine items with reasonable prices available
Great choice of products at competitive prices.
Love this store
Helpful and cheerful staff.
Overall a great place some rude workers but they do have the freshest fruit and veggies
Fully stocked, well priced. Joe Fresh is great!
Picked up some food for a road trip. Good prices & lots of selection.
Big store where you can find each and every food item, catering to the needs of almost all the communities present in Canada.Workers are helpful and soft spoken too.Plants and Garden area needs improvement.
Click and Collect Once again they email us back and list 4 separate items that they cannot fill in our order. Very strange when the items are in the store. No point in having click and collect if you cannot buy what you want even when it is in the store
Love this store so much they have all in one shop
My kids love when i shop here
Its good
Good selection... Good prices... Clean stores and good produce... The only reason I dont score higher is the lack of we actually care attitude and the added stress of the dismissing most of the chashiers close to closing making it an added stressful effort to leave with the goods....
Do they allow consumer to buy just icing or buttercream from their bakery?
Avoid this site's deceptive practises. This place has misleading labels. While disability scooters are available the check out leaves are so small the scooter cannot go through and the lanes are locked forcing you to walk way out of the way to get out of the store.
I deal with Theresa at pc express, Canadian Superstore pickup,and have delivery(Mitch and Skylie,Columbia courier) pick up my orders. Wonderful people, Teresa, is so nice and patient! Wonderful service, get most of what I order, but,they always call to see if they can change something I order.
This particular superstore is larger and has more than the superstore I usually go to in my home town. An enjoyable experience.
Best place to buy groceries if your on a tight budget. Lots of self check-outs. Bright and well laid out. Always some sad story in the parking lot trying to bum money, but that seems to be everywhere in PA. ***Here's a tip*** If you're trying to save money on groceries, use the "clip n collect" service. This way you aren't tempted into buying stuff walking around...your order is picked and loaded into your car for you so you don't ever have to go into the store...nay nay buying stuff you didn't have on your list ????.
Aisles are big, tellers are friendly, store is set up to accommodate rush hours, produce is excellent, process are excellent compared to save on foods. Overall busy but clean.
Since COVID the Click and Collect team have upped their game. Faster than ever, and still friendly.
We do all shopping there, good prices, fresh produce. Wide range of meats and seafood. Convenient drug store in building, drop off prescription shop and pick it up on way out. Excellent deli
The new one is great
Great products and services. Thanks sincerely for providing a friendly staff Shirley Corbett
They deliver
Cashier Kim was rude
Love shopping here....points add up for free groceries...
They have a blonde haired (really cute guy) male LP officer is especially kind, not power trippers like most. To be 100% clear; I am not saying he'll won't charge thief!
A good food source.
Great selection
Always or go to option for groceries and what not.. We find the East Superstore to be the biggest (and that too withh an in-house liquour store.. Gorgeous Christmas shopping stock!!
I love the open space, merchandise are always neat and tidy as you walk in. They have a public washroom for customers to use while they shop. I love the self check-out because I'm always in a rush to pay for my stuff and get out. The signs are big enough for you to read and see where everything is. I would definitely recommend this place for grocery shopping ????
Lots of choice of beer, tasty food, good ambiance.
You either like them or you don't They are all set up the same
Love the deals and prices
While the store is clean, some employees needs more training on customer service
I liked that there were different things that most other stores don't have. There were lots of tills open so checking out didn't take long
Need to Step it up on Cashier Staffing. extremely Long waiting in lines puts stress on the Customers as well as on the limited cashier's working on the tills.
All my grocery needs under one roof.
Lack of stock customer service okay
Always great customer service
Real Canadian Superstore is always clean smails good because of this and the way managers handle their duties in covid time to protect the community is unforgettable living example human dignity so i say good job keep up we will be always there for you.
Awesome
Well organized and all around good products. The air is a little dry for my eyes though.
One the plus side: The store has more selection than most in the area, especially in Organic products and produce. One the negative side: Long lines are the norm in my experience. Sale prices may not be programmed into the cash registers. Watch your items as they go through! I recently had to spend over 30 minutes, two trips to "customer confrontation" and a trip to the huge end of aisle display to get the sign I was told wasn't there!!! All to get refunded $4.00 for some toilet paper that I would not have bought otherwise. Every person I deal with was crabby, condescending and disagreeable, even though the store had clearly made an error.
The products tend to be out of stock sometimes, and it can be rather busy, but it's an awesome place to find deals. They have a fabulous produce section and their bakery is pretty awesome too!
Clean washrooms, friendly staff, just hard to get ahold of anyone in the aisles to get assistance. Also, the large bags of dog food often have holes in them, and should be unloaded more carefully.
I love this store. Friendly people, a great selection and very clean. Plus they let me busk in front so it's so much cooler than all the other stores!
There prices are amazing for most things
My household has done the majority of our grocery shopping at Real Canadian Superstore for the past 12 years. With RCSS now implementing mandatory mask wearing, we will be taking our money elsewhere. …
They should put down some price
A pretty decent place to get groceries.
Cramped parking lot but as always great prices from Canadian company
Is it a superstore or supermall.
The quality of food is average, the issue is the staff. Not very professional. Would not recommend shopping here, especially with so many other places that offer great customer experiences.
Always come to this store, it can be pricey but the employees are nice
Authentic food is getting less than3-4years before,& pricing funny,oftentimes prices input was incorrectly....
Really clean, better selection that the lower city grocery stores.
Great store to shop at and so far, I really like the rewards program they started with shoppers ????
Issues with crowding on Saturdays, and their cashiers refuse to price match store brands (despite that being the policy). But great selection and quality makes it worthwhile still.
Great selection of quality foods with reasonable prices and nice staff.
Lots of selection and decent prices. Also a large amount of international food.
Lynette in the optical department was excellent very knowledgeable on glasses n frames n lenses. I wld deal with her anytime thank you for great service.
Its a huge store. The staff are always there to help you if you need it.
Good service. Able to find items clearly and when needed help was prompt and affordable place to sjop
Great selection but the meat is consistently foul smelling. For the price of beef these days it should be fresh.
Excellent store. Best staff anywhere. Only real grocery store in Midland. Others are dirty, overpriced and not nearly as courteous to customers.
Super service and fresh produce.
As an American in Canada, this is one of the most bombastically named Canadian chains I've encountered - and they even go on and on about the president here instead of some silly British parliamentary nonsense. To boot, the prices are competitive, and there's an interesting section of general merchandise to kick things up a notch. Also, it seems that no matter how small the city might seem, you'll find a fairly impressive fresh seafood counter - even in Moose Jaw. Ten out of ten, will do again (and again and again). Real Canadian Superstore, I salute you!
It is a massive grocery store, and gauging from the crowds I suppose it is doing something right, but step inside those doors and you're doomed to be accosted by someone you know. I'm just wanting to quick pick up some groceries! But alas, after dodging aquaintances up and down the isles hoping they don't spot me, I finally escape to the checkout and realize I have to bag my own stuff.
Great selection of health food. I recently discovered PC has a line of vegan cheeses which they keep in the deli section. I don't know why they keep some of the vegan cheeses and meat alternatives in the deli and some in the health food section. If I hadn't heard about it from a friend I wouldn't have discovered it. Anyway the PC vegan cheeses are actually quite good, and melted well in a grilled cheese. Prices are competitive. Looking to try the PC vegan cream cheese spread next.
Let people know that they will have to line up outside..
Its super store... its clean most stuff is in stock unlike its neighbor across the parking lot
Got what I needed, and the service was quick and friendly.
Huge store. Surprisingly really good vegan selection and decent prices on them. Found a bunch of vegan stuff here I was not expecting! Daiya pastas, Chao cheese, Daiya yogurts, Big Mountain, Yves, Gardein. They also have a lot of PC brand vegan things now. Everything is a bit scattered so you have to hunt around for those items a bit but they do have specific sections for dairy free and meat alternatives as well. Lots of parking. Well stocked and clean. No longer separate entrances/exits for COVID regulations.
Decent Prices and good selection. Only issue is there should be one more in town.
well organised and everything seems well priced.
Good deals
Veggies are the best.
Good????
Great prices and selection. MUCH cheaper than Walmart even.
Good store. I've always been a fan of superstore.
The cashiers are usually super kind but most associates on the floor are cranky, quick and have no idea where anything is. The ladies at customer service are usually talking way longer before helping a customer but the bakers and bakery is the big selling point for me.
It would be great if they left the plastic wrap on the 24 pack Lean Cuts canned food for dogs, so it doesn't spill all over the place in my SUV.
Great place to go for groceries ????????
It's got everything you need and a bit more for your average household. Does it need more then that?
Going again !
In an attempt to not offend people with medical conditions who can’t wear masks and in a misguided effort to curb potential violence from customers refusing to wear masks, the Medicine Hat Superstore is refusing to enforce Superstore …
I’ve been trying to reach you guys over the phone for 48 hours straight. Nobody is there to pick up the phone and when I finally get someone in a different department, I’m back on hold for pc express. If you have an order here cancel it while you can.
Best grocery store, tons of selection
Best grocery value, like many of the PC items
Great place love it since mcsushi closed only place u can grab some it’s fresh in the morning doesn’t have a Electronic section anymore
Clean, great prices on everything there. Staff are very nice too and willing to wait to change an item. 10/10
It's a grocery store
ClicknCollect, or what they now call PCexpress, is the best time and energy saver strategy. Their service is always efficient and polite.
Well stocked and clean
Great produce! Well taken care of. Normally good prices on everything else but definitly watch around. Need more cashiers on during peak times.
I went I to see the doctor at the walk in clinic in Superstore and it had closed early. I spoke to Sheldon at the pharmacy and had asked if he could help me out as I had ran out of my advair diskus and I was having difficulties breathing... he asked his necessary questions and filled an emergency fill for me. Sheldon could clearly see I was in distress and I would recommend to see him. Now that is customer service!???? Thanks Sheldon...
Awesome customer service
Poor quality vegetables, some staff are ok but over all poor customer service ,farmacy is worse they always make you go back and very bad customer service,,, over all no respect for customers,,,,,
nice place to shop. best prices, love the hours 7-11 all week
Enjoy shopping at Superstore, good selection, great prices. Only negatives are lack of checkstands open other than guaranteed hours, more staff in the aisles would be helpful as well.
Good quality with great prices
Lousy layout and low payed staff.
This was the word shopping experience I've ever had I asked 5 different people for help finding something and it was like I was invisible on staff member just walk away??? I don't see the point of returning here.
Great place for grocery and baby needs.
Don't forget your coin to get a buggy ????
Grabbed some awesome sony headphones at a great price and picked up a giant frozen Lasagna at the same time.
Absolutely terrible organizing PS5 sale this morning. Some people actually 5 of them show up with same car all of them probably same household students from India maybe not even living in this area. Rest of people after them in line regular costumers, and guess what, manager decided to let them buy 5 of 10 PS5 what was on sale. True She said that they need to be shamed, like they care about it. Even one of the young people stood up and explained manager what this people are doing but no reaction. This is just not fair to your regular costumers.You need to organize this better and hopefully realized that you sell this to people who will put this on market place and sell for 850 to 900 dollars to desperate parents who wants this console for their children. Thank you for this, my foot will not step in your store never again. Marry Christmas
Very well organised store
I find it hard to find stuff. need more cashiers
Very nice store
I love PC EXPRESS! I am seriously so impressed with its efficiency!
Huge supermarket with great selection of items. Great prices and fantastic sales and discounts. They always have great free gifts to choose from when the purchase is over $250
Ask any employee for asst..they know where everything is located
Things are often out of stock when I visit the place, so if you are shopping for anything on sale, even on sale from other stores, be prepared to leave empty handed. Otherwise the place is mostly clean and the staff is helpful.
Can get busy in the summer months but usually reliable for most products.
...will be shopping elsewhere if they decide to force the mask policy.
I live at 74 oesch lane not next dore
Just got gas and all was fine. Saw some big trailers pulling in and thought they may hit their roofs but nope they cleared it
Great choices
Extremely slow and seemingly disorganized grocery pick up. Arrived at my time slot and it there were 8 cars ahead of us... None of which had yet been served. So dissapointing. What's the point of a timeslot if you have to wait a half hour to get your order.
Great variety and helpful stuff for finding what you need!
I'm never disappointed when i shope super store
Great prices, things are usually in stock, and they offer international foods. Service is ok, and the cleanliness is meh.
We have been going to this super store since it opened. Items are well arranged. But I liked better before they renovated last year. Before the renovation it was open and free to browse in meat section without bumping into other customers. But now it looks little too crowded in that section. Joe Fresh taking more space than before. Bright and open space, fresh produce and baked goods, cheeses and antipasto. They used to have children's birthday party place. I am not sure if they still have it. I had my daughter's birthday years ago. She and her friends had good fun. Good place to shop.
Everything I needed....very efficient
Great store.
Expectations were met.
Clean bright store lots of cash lanes open never a wait..great cashiers Hailee Standen is exceptionally nice.professional and personable
Loads of product. No carts in garden centre.
It's a great store...huge though ,so it takes a while to figure out where everything is.
Great place to shop and always an excellent selection. Just be sure to know your prices for products.
Friendly staff, great selection. Buy you phones here. . . Knowledgable, patient and helpful in getting your device plan set up. Highly recommend them.
Within walking distance and always had great prices
I like earning points when I do my shopping here!
I shop here ALOT!!! It is really busy, and find great deals when I shop here. This is the only Superstore in town, many people from out of town come here and their parking lot is always full. Store is clean, organized and full with stock. Sometimes it's hard to find a store clerk for help finding a product. There is a lotto center, insurance and a cell phone kiosk inside this store.
Good selection of foods and health food.
Would appreciate if groceries were set in back lane as there are customers behind me, and this would enable the traffic flow of patrons around tills, therefore eliminating the current congestion you are experiencing.
Great pit stop before continue out east. Same format as all other superstores so if you've been in one you'll feel right at home.
Legy staff in back reciving side, 2 guy doing unloading my load they just playing ,that lady just standing there.
Great selection. Okay prices for buying bulk. A lot of people though.
Friendly staff and have the lowest cost of changing tires in the city.
Like prices
Clean, bright and helpful staff...and I was able to pay for some items in the store at a clothes service desk and not wait in line to pay on exit.
I would like to say THANK YOU TO MS. LISA MURPHY for helping me out today. She had fixed my glasses where every optical shop had been close... even I did not bought my eyeglasses from Superstore, she fixed my glasses and informing me if it gets broken I can come back anytime or page her at store and she will gladly help me. It is very rare to see an employee who had a willing heart to help when they are busy. May god bless you. Thank you so much.
I come here sometimes when I'm in town and stock up. They have a decent selection and the staff are nice. The kids like the deli. Sometimes they are a bit busy though. And it's hard to find an employee to help me find items sometimes. …
best prices in town. great produce. great selection. helpful staff. My pet peeve - rid your store of the 'barely living' seafood= inhumane and disgusting conditions for living creatures.
Awsome selection and fair price keep me comming back. The self check out is great wgen in a hurry with few items. Freindly staff make it a must shop stop
Usually a great place to shop, always low prices. Sometimes lack the sale items I need.
They now have an "Organic" isle just past the produce area. Gas is cheaper and you get in store credits as well. Usually no lineups to pay and leave, with some self serve checkouts as well.
PC brand is very good
I like shopping there
Great place to get groceries!
Great prices, not too busy
We've been shopping at Superstore more than twenty years and have found it to be the place that offers the most in overall savings and selection than any other place. Best of all, no membership fees are required, plus continuous savings with the extra points earned by the use of their President's Choice Credit Card. We love it, and give it 10/10.
I witnessed the most disgusting dressdown of a fellow employee by the bandana wearing lady in the deli. And in the middle of me trying to order from her. I wanted to drop my order. I feel sorry for the other employees having to work with a toxic employee like that.
Good prices and good selections
Can't seem to get orders right. Have to go inside after every pick up to grab the items they "forgot" or "wernt there but are on the shelf inside. You order the amount it is to get the free gift and it's not even what they advertise.
The patrons can't effectively practice distantiation but that's not the establishment's fault. The store has the city's lowest price on heavy cream, at $7.18 for 2 liters. The staff are pretty simpatico (though who isn't in Canada?).
A thoroughly average shopping experience. Arrive early for the best selection on produce. This place can get very busy during peak hours. Best prices in town!
Big supermarket that provides clothes and beer. If you have been to Zehrs, this store is from the same segment or class of grocery store. It is clean and well organized. It is a big space where you can find one off items like weights for exercising and other household lifestyle items. There are wheelchair accessibility for entrances and bathrooms.
Just like most other supermarkets. I rather come and shop here than most other places due to the courtesy of the staff here, as well as their competitive prices that sometimes matches, or beats Costco's prices in terms of fresh fruit.
I like this place even when it is buzy i always get the help i need to find certain items and the staff are super friendly
Well stocked, great selection! Check out is pretty fast. The staff is friendly.
Just a big grocery.....
This store is massive, and should have nearly everything you need for grocery shopping as well as kitchen, bathroom, and other needs! Basically a Canadian Walmart!
Is there any food items they don't have? Great place to shop when you're looking for those foreign food items
Helpful staff and wide selection of products. Produce isn't the best quality but otherwise good deals
Staff aren't keeping social distance in aisles. The instacart shopper repeatedly came within a foot or so of me to grab items.
Always Got what you need
Favorite place to shop. Good selection of vegetables and fruit, even organic. Just watch the prices as sometimes you need to get more than one item to save.
Won't go here again until their mask policy is removed. Spent 1000 bucks here per month. Your loss.
Great store. No issues with produce or meats. Can often get seafood stickered 30-50% off and if cooking that night there's absolutely nothing wrong with it.
This place is huge compared to anything we've got where we're from - nice to have options again!
On Friday we went to the real Canadian superstore after almost 2 months not going there for shopping and was really disappointed by how the produce looked like that day. Rotten, damaged and moldy smelling produce. My previous review was a four star review because it always was clean and tidy there when we went there to get our groceries. Please see my pictures if you don't believe it. I will change my review once I see improvements while shopping there the next time.
has everything I need
Cashier were pleasant to chat with and helpful
Meat is expensive. But produce is good.
Very competitive prices. Staff are friendly and helpful. Lots of selection, ample parking.
Busy
I really like this store. Some prices are the best you will find in the area. Like rice milk. The little sushi bar in the back is great! Large selection of meats, well large selection of everything here. Lots of cashier's over the busy times as well. Never have too long of a wait to get out. Add to that online shopping and it provides a little bit for everyone.
Grat place to shop
Nope...... never again. Prices are outrageous and I was walking through the meal prep area near the deli and they cut up veggies, fruit and sandwiches, I saw a girl cough and sneeze on her gloved hands and I saw her handle food right away. I cringed and died inside. I couldn’t find a manager to tell them what I saw. YOU NEED A FOOD PREP COURSE NOW!!!! You will make people sick!!!
Was good to check out a Superstore I hadn't been in one for years. Thanks
Five star Groceries store. Like it????????????????
They made lots of scaning mistake . I buy groceries from there all the time. Today i buy some grocery from there at afternoon. I checked the price of fried onino mentioned in bill $3.19 but i saw in store $1.89 and above all the cashier serve me her behavior is not friendly. I am pretty disappointed with the service.
Usually has things in stock. Clean, and friendly staff!
Typical boom town discount grocery, produce sucked, poor meat and fish selection, no staff, but lots of security, typical of a poorly run boom town store.
Me and my bf have been going to this store since we started dating in 2010 I think he was here before me. Since the change it's been weird to find anything again. So we moved to a different store, I took this picture because of the sky buy it's fitting to the store in in.
The shopping carts require a loonie to take one, I had to wait at customer service to get proper change, could be a hassle if you don't have a loonie. This store is usually clean when I go there. The employees are also quite friendly.
My go to store for groceries. I find no matter what time you go. There's always a lot of space to shop in peace. You can get clothes, cell phones, pharmacy ⚕.
Great variety and helpful staff
Clean, friendly staff. Amazing Deals. Helpful staff.
Just moved here from Barrie. This store is clean and impressive. Looking forward to shopping here!
Great store, always clean, good product selection and stocked well when flyer sales happen. Only thing is they could switch the entrance and exit. In the pandemic minimizing contact is stressed, but when the entrance is closer to the cash registers, there’s so much crossing with other shoppers. Not only that, some patrons exit through the entrance and there’s no control. The entrance should be at the doors closest to the fresh fruits and veg section.
A regular shopping spot for us. They usually have good prices. Their produce can be hit or miss, but they always have what I need.
I had a question at 11pm, thinking someone will get back to me like mid time next week (like usual) but nope, 2min later I had all my questions answered by a real person not automated. This was super surprising and we appreciated this so much!! Thanks guys ????
They sell expired foods, and unless you know when to go exactly, alot of items are missing, or just not in good shape when we go for a big haul. Have to go to other stores. While superstore is generally a little cheaper then most grocery stores, I would rather pay slightly more for better quality, non expired foods in a good environment that's readily available. Also once I tried the online ordering thing to pick up the next morning, and I'm sure they pre picked it because the new milk was sour!! UPDATE : Thanks for the reply Superstore. I upgraded the rating. We were able to return the already expired product today and got a full refund. Still at 3 star because I still stand by the rest of the statement, and because I was disappointed about the sour Milk quite a while ago. But thank you for your reply, and you're already improving.
Great service experience
Helpful & knowlegable staff, clean place, good layout, awesome prices!!!
Nice supermarket
Great place but staff were rude
Their social distancing policies have been slipping lately.
Found what I was looking for and cashed out quickly.
Its president's choice. In a bind, they'll have something usually.
Always find what I'm looking for
Shopping here is fine as long as you don't have to use the gross bathrooms.
Good service. Friendly staff
Affordable price and tons of variety
Nice
Lots of choice and usually good prices on most items.
Let's start with the parking lot. You can tell what they think of their customers at all Regina superstores by the minuscule size of the spots. Corporate cheapness by the company that brought you the bread pricing scam. Here's how the Prince of Wales Superstore handles sales items: in the flyer, they had coconut milk on sale at 88 cents. As I approached the coconut milk, there were over two dozen cases of another brand, with no price, at more than twice the price of the sale item. On the shelf, they had the a spot for only 2 cases of sale brand, of which there were 3 cans left. I've seen this dishonest bait and switch at this location before. At another store, they would have the sale item stocked well, to meet demand. They will have something on a really low price. I saw puddings, banana flavor only for very cheap a while back. The next day, all of the banana was gone, but they put all of the other non-sale flavors where the banana had been, and keep the sale sign up. The owner/manager of this location is dishonest. Costco is opening a new store in the east, and its going to eat Superstore's lunch, and do so with extra wide parking spots, and no price games..
Can't say anything bad about Superstore. They have a massive selection, their prices are always good and usually cheaper than anywhere else, the deli staff is always helpful, and sale prices are great. Costco has larger quantities and Save-On has some specifics, but Superstore has selection, bulk, and just lots of everything you could want. Great supermarket!
Well stocked.
Very big place..and u can find almost everything if u have come down for grocery..
Love the new self checkouts...
Hi , my name is karandeep singh , i work for instacart in midland. I deliver groceries to the people in the area. On sunday at 8:30 pm i have got the order to buy groceries at real canadian store in midland. I have total 38 items in my order and i found 35 of them i was trying to find the rest 3 but i didn't know where it could be, so i asked the employee lady (corry) that do you know where i can find these things and she said which one, i told her that i already find all these but i dont know where these 3 could be , she replied we are not supposed to help you guys , i said I'm not getting it free, I'm paying for these as same as a customer. She replied very rude and then said asile6,7,10 probably but i dont know. I ask her what is you name she replied im cory and im the manager. Then i went to checkout , i ask the checkout guy that who is manger here , there was a nice guy i told him everything he replied yes , she did wrong , she can't do that and them he called staff manager ryan d ambrose, this guy didn't listen i single sentence from me and he said yes she is not here to help you , he was very rude to me i told him many time that please listen to me. He didn't then i write is name on my phone and he said ok you want it this way , i will tell you what i can do, i will call instacart now. I have to deliver the order and then i left. Never wanted to go to any PC STORES in my life . Worst customer experience i ever had .plese reply with you name and i will come to your store to meet you guys.
This place is absolutely massive, if you can't find what your looking for your not trying. They have a drug store and a doctor's office that are both top notch as well.
Disneyland for grocery and more. Huge selection of breads and bakery.
Prices are pretty good here and the quality is pretty good too. The downsides of the place I find are its customer service and the fact it's really busy almost all the time except late evenings.
Prices are generally good. Big selection. Good if you need volume items. Walmart can beat on meat and vegetables but their selection is less.
Real Canadian Superstore always have great prices and quality. This store has the layout a bit different from other stores, but I think it's because they have a higher variety of products. Fresh grocery is the main reason I go here!
Way better than Walmart.
Very nice variety of products. Average prices, some good deals.
thank
I don't partake, but am happy to see international items on one aisle for those new to Canada- I bet newcomers would like more items. I often call to inquire if they have a singular item, and the stock boys are very, very friendly & happy to help. The prices being a good 15% lower than every other store sure doesn't hurt their reputation, either. My grocery store of choice was Safeway for the longest time. Superstore's call-in and pick up your groceries another day feature, I have used once but had a delivery company bring everything to me as I don't drive, and there was a hitch that went wrong- I (and the delivery driver) was EACH CHARGED for my grocery items! I paid by CC when I placed the order, and then when she arrived at Superstore, the delivery driver was instructed to pay for the grocery items, so she did and was, for good reason, a little put out when she arrived at my home and told me that she was required to pay before leaving the store. I wasn't handing over cash since I had proof I'd already paid for it. It took quite the effort to right the wrong, and the poor girl was out a good half hour of her work day where she could (and should) have been making money doing other deliveries. I'm leery of trying this order online and pick up another day service again because of how wrong the 1st and only time went.
The best selection
very good, the washrooms are clean and good. especially when you have diarrhea
Great place to shop. Not 5 stars because you have to bag your own groceries, which really sucks.
Excellent store ????
They get online orders more accurate than all locations in Saskatoon and Regina. Bagging seems mildly better here also, a massive problem with the whole corporation.
Most of the time it's awesome. I wish I could earn points on all my purchases instead of them thinking they know what I'm going to but next.
Good selection, bakery staff very friendly and knowledgeable
Great place
Lines are a little long, other then that it has everything you need.
Hit or miss whether the produce is in good quality ( some days everything is great, others it looks old and have even noticed mold on the tomatoes a couple time) and the bakery has gone down hill all the bread rolls look like they are undercooked and totally mishaped...
Very clean and not too busy around 330PM on a Monday. Nearly every register was open so there were no lines. Staff was respectful and helpful.
A good place to check when I'm looking for Asian ingredients. They have some things you rarely find in the other stores.
I’ve been shopping here! Love it so far!
We always shop here because they have the best prices but the staff are straight up miserable. We always try to avoid Krista because she is so rude but today she was the only till open and we had $400 worth of groceries to put through. I asked her a question about the deli hours and she was very short, sighed heavily, rolled her eyes, no eye contact. Finally I pointed out that she must hate her job, she said nothing handed me the receipt and we packed our items while the next one's came through, really brought down our mood.
Always busy but has upscale items and good variety that can't be found anywhere else in Midland or Penetang.
Engine oil and cookies.... usually in the same aisle
One stop shopping! Great value and service!
Good place to shop for groceries but not so great for mens clothing.
Terrible lay out poor grocery selection
I don't know why I go back. Every 6 months I forget how bad they are.
Maximum selection of food products, with competitive price, deli etc..
No matter how busy the parking lot is, I seem to always be able to get in and out in a timely fashion. Thanks for your hard work!
This store doesn’t cater to older shoppers as never has smaller karts or baskets available. As although older shoppers maybe don’t buy as much at one time, we do tend to shop more frequently Even Walmart (next door) offers baskets & there prices are cheaper anyway Brought this up with store management but nothing changed Disappointed Senior
They haven't had the good Louisiana hot sauce for 5 months.
As per name in actual it is a superstore you could get every single item here and the quality of products are superb
Everything you need in one place. Good selection of international foods and spices.
The place to shop
It's good. Its big. Has many things.
They've raised their prices to higher then a corner store....you're almost better off buying at 7/11
It's a great place to shop for certain items And sometimes they have great deals on select items and products
It is very well orgnized creanmangers way more than a family very well clean all udrstandbel pepole they deseve more than 5 star thanks all we love you all.
Normally very clean and no items blocking the aisles. Produce is hit or miss if it's in stock in the evenings or weekends after 11. Many cheeses to choose from in the deli area.
Very unhelpful disoriented sending us to different aisle's then trying to avoid us.
Love shopping there so much selection!
Staffs are friendly and helpful. Conveniently located within Grande Prairie city. Line ups for check out would be a frequent during weekends. Tricky to find fresh produce sometimes. Lots of parking space around the hypermarket. Gas station …
Some of the best prices. Longest wait 10 minutes. Usually about 5 minutes. Good selection.
Usually had what I need. Kinda busy pretty much always! I love the clock and collect option
Store setup to find anything u need without having to ask. Have products that are hard to find.
Easy to work through as we were putting together a quick dinner.
Store was clean and chicken breasts are great quality. Watermelons were a bit soft.
This place has great options and it is one of my favorite grocery stores.
They have everything that you want
The store is clean, the staff friendly, pricing is pretty good. Not my favorite place to shop though, as there are always too many people in the store for my comfort.
Awesome place to get variety of groceries, international beverages, kids items and other important stuff.
Staff are friendly, shelves are full, produce is good....not the cheapest.
Huge and clean,, friendly staff and great location!!
Superstore has been my place to shop, great prices, awesome sales, and haven't been forced to wear a mask , not to mention if you come earlier in the day their fruit stand is always stocked with fresh fruit, great staff very friendly.
Can't beat it, everything under one roof and you won't believe your savings!
1 stop shopping
Crowded unclean maybe they should put hand sanitizer as you're leaving the store instead of just leaving it as you come into the store pretty press poor customer service.. and not a very clean store at all
Cashiers are wonderful, n very helpful
A little bit expensive more than others.
Typical Superstore. Plenty of parking available. Large. Layout is the same as most. The MH location though is probably one of the busiest locations. Sometimes this can lead to long wait times at check outs, and even worse tons of empty shelves. Selection is good when they have it. Prices are competitive. I would even say prices are lower then sobeys, and safeway (owned by sobeys so can it be considered a different company? thats another story.) Big chains like this tend to cater to high volume sales, so some specialty items are not available. Most their produce is imported. But that is to be expected living in Canada. They use to carry their own line of dairy products, but have recently changed to Parmalat (Beatrice) exclusively. Parmalat isnt nearly as good as quality as Saputo (Dairyland), but the difference isnt that big of a deal. Their deli and meat selection is massive. All the beef (non frozen) is certified Canadian, I guess thats a plus,
Easily to locate what you need.
Real Canadian Supertore. You can get all you needed here for household in affordable price. Come grab yours.
Everything for everyone and every budget. Fresh food vegetables, fruits and beautiful Fresh flowers ????. Very friendly customer service, clean, specious, lots of parking spaces, easy access and overall, nice place to shop for your daily needs.
Superstore is a great store with fresh produce. They got optical, pharmacy, mobile shop and variety of local and international groceries. Prices are medium. But they got perfect bonus point system that gives you discount. They have ATM instore and good customer service you can find almost anything there
Great deals
Good variety
Very upset about the signage. All the signs were still up under all the products for black Friday events. When going to the till to pay they informed me the signs were old, and they would not Honor tbe price!!
Friendly staff, frozen section is confusing. and need a dollar to use a cart so that's a RIP
As someone who shops at Superstore all the time, I don’t appreciate being followed by Security the entire 40-45 minutes I was in the store picking up groceries. Your hired “Security Guards” are profiling people based on how they look, and that is extremely unprofessional. I came in at 7:15-7:20pm and didn’t leave until 8pm. For that entire duration, one of the Security Guards hired there followed me through EVERY aisle I went to. It was very obvious and super uncomfortable as someone with anxiety. I don’t need to be stared at and babysat for the entire duration of my 45 minute grocery run. I was tempted to just give my basket of groceries to a cashier and go somewhere else. I have no idea why I was targeted by Security, whether it was from upper management or his own doing, but it makes the experience VERY uncomfortable and VERY unprofessional. I shop here all the time and never had anything happen like that with ANY of the other hired Security. Completely obsessive. Maybe it was because of my Mask I was wearing (and many other people due to covid-19), or maybe it was my long hair. I don’t deserved to be profiled as someone suspicious considering I shop there all the time and pay for everything I pick up.
Always find what I need and can always get in and out with no issues :)
Best grocery store
They don't have stuffed mushrooms caps wich are my fave
Good place to shop as a parent. Good deals and good clothes. Security really needs to lay off a bit. Ive stopped shopping here since they got security, as the first time I went in with the guard at the door she swore at me in front of my 4 year old son when I did not use sanitizer on his hands. Not understanding he has a skin condition so he has his own bottle thats safe for him to use.
I get contactless pick up. The prices are good and the service is good. 100% worth it.
Consistently excellent pick up service!
It was ok. Price are fair and options are a lot.
It was great
Typical superstore. Only place to sit is way over on one side by the clinic.
Nice store and friendly.
Good selection of fresh produce and fish options.
It's a good Superstore. Selection is good, staff are friendly, produce is nice and fresh, and the parking lot is large.
Often has good prices. And never been dissatisfied with the service.
Good selection and pricing
Always has what I need for when I shop here for cosmetics and groceries
I got everything I was looking for and the staff was very helpful as I'm in a wheelchair
Lots of variety prices ok
We have started shopping here more and more. Usually has everything we need plus they have a couple things not found at other stores. The PC brand chips have become our favorite
Hands down the best location for grocery shopping. The staff are very kind and quick. I never have to wait in long line ups at this location. I love how big the store is and that they have back up stock and the front of the store, and throughout the store. I find this location is the best with keeping up with stock and having a variety of items. When I ordered pc express through this location I was extremely shocked, because the service was way better than anywhere I’ve tried. The biggest plus is that they are kind about coupons and price matching. They do not make you feel guilty, or say “sorry” to the people behind in line just because you are price matching. I find that almost 99% of the staff members at this location are knowledgeable and well trained. I can’t say the same about any other Loblaws brand location near me. I literally drive from Mississauga multiple times a week just to shop here.
An enormous grocery store with lots of selection.
Excellent layout. Made the trip in & out super easy.
Great Place To Go--Literally Has Everything Including Items You May Not Necessarily Find In Other Similar Stores. This Location Being In Oakville Can Be A Bit Pricey As Compared To The Competition, So Watch Out For Sales To Avoid Spending More Than You Have To.
Lots off room in store to get around, I'm in a wheelchair and getting around in some stores is pretty borrow
Love that all the checkouts are open 10-6 on Sat and Sun
Just over all good location beside Prairie Mall and Greyhound with fair prices. Access via city transit also. Lets you get a few extra things done on foot
Huge selection of everything you need and usually good deals.
While this far up north, best place to grocery shop
Today when we were checking out the lady working was the nicest person. Unfortunately we did not get her name but we checked out at 12:16pm checkout lane 6. She was so sweet, the best customer service we have received during this time. The guy outside working on the cart as well deserves some recognition, working constantly with a smile outside in the cold.
Great selection; Joe Fresh; fresh food make a great store buy you pay for the options
Good Prices, Good selection of goods. They sell more than just groceries, they also have items for your home such as linens, lamps etc...
Lots of great selections and price.
Huge selection, decent prices, food is fresh. Tons of people always there.
Are you following your companies' safety policy during a pandemic or not? Visited this location and observed 2 staff and 12 customers without masks. Either enforce or don't. Of the 5% of people who are too uneducated or ignorant to follow an easy policy, refuse to serve them. Does the district manager condone this?
Long line-ups at the checkout.
Can't find some stuff and there's never anyone around to ask. Otherwise, fine.
Rude around closing time. Usually don't have issues
Nice shopping center with lots to offer
Good deals and decently priced every day items.
HUGE shoutout to the PC express pick up team. I had a hiccup with my order today and I was quite upset and ended up just taking my groceries and left. Within 2 hours I got a call from the PC pickup manager and he compensated me with PC points for the inconvenience which I totally didn't expect. Way to make it right!! I will always shop here.
I was surprised at the self checkout this evening with these flowers to celebrate International Women’s Day. Thank you for this thoughtful gesture! I was really touched!
Always a good place to shop
Very clean n good positive people
Huge selection of grocery items, a health clinic and pharmacy are inside along with a place to get all your insurance. One stop has it all
Great store. No complaints.
Great service, awesome products.
Even tho this company is making record profits there was only 2 cashiers on and a huge lineup at self serve checkout which I try not to use.
Great all around grocery store and more. Like to shop there
The bakery/ cheese areas always smell like burnt something in the mornings. Some prices are more than the competition, but they do offer some things other stores don't
My go to for weekly groceries
Can't find anything. Nobody to help
This is my place of choice to do groceries mainly due to being near to my house and they also offer points for everything you buy from them in addition to usual cashbacks.
Almost as good as Costco... Almost... The store is 99% clean and the staff are friendly. great facilities, and awesome products! Customer service is super nice, and returning things is easy-breezy.
Gased up along our road, and made a quick stop at the liquor store. Clean facilities.
Miss the roller skating peeps. they were awesome always around when you needed to find something. Now I have to search to find someone.
Good prices
Always extremely busy when I go and difficult to find employees when I need extra help finding items or have questions about things. It's overall one of my favorite stores though and has most of what I need.
Very busy and staff were rude and unhelpful
Used the gas bar and ran in to pickup an item. Found what I needed and was out before the hubby had finished at the gas bar. Will buy here again.
I have been shopping at RCS for a several years now. Always a great selection of ethnic and European foods, fresh meats and all! The staff are friendly and helpful!
This store has met the requirements of a pandemic very poorly. Behind on sanitation. Staff who bully their customers. Truly I only go there now when something I need is on for a really good sale. Steeling myself for the attitude and ignorance of their cashiers ????????
Getting more expensive without increasing quality of products. Always try to cheat by posting a big price but below with a small print - only if you buy X items. In my 95% receipts I see this cheat items.
Don't shop here as much too many people
Nice
Great Food
I was able to get all I wanted to buy except for the product of the tomatoes paste I wanted and large quantity of beans
The international food Isle has gone from decent to terrible. Not sure what's going on, but selection is terrible now
I like our superstore. Staff works hard. They have decent produce.
Great location, lots of parking and huge store. I love this store, pretty organize, clean and always have a great experience with the staff (except for this older gentleman) in the produce section. I just asked something where to find a particular vegetable. He seem tired and grumpy, ops!
Customers were social distancing and several were wearing masks. Self-checkout station was sanitized in between customers.
produce isn’t that good but i come here for prices
Great selection and prices
Disappointed that the express lane never seems open on a weekday, only the self-checkouts.
There is a diverse food options for all,well stocked ,clean store,friendly and efficient staff
Best grocery selection in the area. Fresh produce at competitive prices
Very large, bright and has pretty much everything
Despite the large sign indicating that masks are mandatory in the store there were at least 9 staff working without any mask at all many of them working in produce.
Pretty good Superstore overall.
I shop in this location every week (sometimes on multiple days) but Monday was almost enough to make me switch stores. It was due to at LEAST 6 people not wearing masks. When I mentioned it to store staff, they immediately made an announcement but still allowed those people to go through the check out. We are so close to the finish line. Come on folks, just soldier on and we will get there.
Always has everything I am looking for and great prices!
It's great shopping here. Groceries are always fresh, good prices, and the bakery is amazing! Everything else here is just a bonus! I do not like the change carts. Lol
Really liked it because of it's fresh food specially vegetables. Feeling happy to go for daily needs.
need to atock up on products other than than that you get what you need at an affordable price
Service has improved greatly
Loved it!
Lots of space, good selection, sometimes hard to find what you want, but I met a very helpful and pleasant employee that way :) not fond of the cash register system or the packing lot. That won't how ever stop me from shopping there.
This is the ONLY superstore in Grande Prairie and it's always always busy there. It's about time that city opens a second location.
There Airsoft stuff is not on par with other retailers
Great store to shop at. Love the $1 fresh bread that's always available. It's also great as I collect PC points.
Great assortment and staff
I find some really good prices for off season clothing and furniture, check it out!
It's my go-to store as it's close to my home. I do wish that the location was bigger so that they could offer a wider organic selection. I usually have to go to the East location to pick up organic products which is inconvenient.
Spacious, PC point app worked during check out for once.
Big grocery store that offers a great variety and one stop shop
Its ok
Trying to Finish online insurance quote. No one at the insurance kiosk. Ask 3 times at the 'customer service' desk. The run around ' soon, any minute spiel' then after an hour the assistant manager takes my number so they can call me back.
Well it's superstore. It works and in general I find it cheaper than Save On Foods on the average. Shop on off hours if you can , then you are in and out in no time. With not a lot of retail choices in more smaller, rural areas, what can a person do. I enjoy shopping early in the morning, or at night, those times provide a better experience IMO. Yet sometimes the stock can be ravaged or a few bins empty at these times, but it's workable for the majority of non peak hour shopping.
Generally pretty good. They do have a bit of an issue with not pricing items or placing them in the wrong spot. Just keep an eye out.
Allowing customers into the store without a mask (today around 1pm) does not make us feel your store is safe. Will go elsewhere
We got an amazing deal(40 percent off)on eyewear at the optical center, plus a free product bundle as a promotion. My previous glasses, of similar quality, were 4 times the price from the optometrist's retail outlet! Service was prompt and efficient. Great experience.
great deals and variety
Compared to other grocery stores Super Store has the largest natural and organic food selection. Some of the lowest prices from hwwhat I have price compared.
The best store in town.
Great price's, great selection, shop online, pay and simply pick up at the front door's. Plus get point's on the thing's you buy that equal cash to buy more of the thing's you need. Too easy!
GAS ATTENDANT NEEDS GLASSES. nothing but a control freak, shutting pump off when vehicle off, not allowing us to use other pumps when I am there to fill five vehicles
The only issue I ever have at this store is their lack of open tills. Often end up waiting in line.... which is why we've switched to using Click & Collect most of the time.
Has what you need. More organization would help
I liked shopping here, untill the other day after making a purchase at pharmacy I was stopped at exit and accused of shoplifting. I was understanding of his error and compliant but was still treated rudely " Open your bag, your under arrest btw" when I was in the process already.
Clean, friendly, and great produce.
Better than walmart but probably owned by same corpseration. "The real canadian" in store title has alarm bells ringing to how really "Canadian " this business is.
Great but always busy
The person who is in charge of their online inventory is not doing a good job at all. I have tried to order the same bowl set twice and both times it has been canceled because they do not have it in store...but it remains on the website. How does that make sense and why do that to your customers? I went on the site a third time to see if it was still showing on the site and there it was! So this time I called and asked if they have it in store and the employee told me they do not have it. So I asked them why do they advertise a product on line when it is in fact not even there? And they said that they are very aware of this and they have brought this issue to their managers and it continues to remain an issue. They said that customers have yelled at them because they wasted their time driving to the store to pick up what they seen on the site and when they get there it's not there. So you are putting your employees on the front line to have customers yell at them for something that is not their fault. (Also, people should not be yelling at anybody because being in customer service is very tough so please be kind-they are doing their best). With that being said, if your employees are making you aware of an issue, maybe the managers should address the issue and provide the employees a solution to tell the customers for when they are faced with irate customers about an issue that can be easily fixed. I have wasted more time than I've wanted to trying to get this bowl set that I will no longer be a customer of the Superstore. Get your act together and fix your website.
Never enough lanes open, shelves are often dirty with accumulated dust, and produce is usually bruised or almost to the point of rotten
Went to the liquor store. Was disappointed they didn't have the social lite coolers that are keto friendly. Luckily I was able to get wine.
Good
very nice store! prices are a little high though worth the trip.
Store was clean and well stocked. The produce section had a good selection of fruits and veg.
Nice and clean. Not as busy as Regina. But wouldn't sell me the generic bobble head that looked like me. Very helpful lady at customer service. Used their self serve and was one of the best I have encountered. Even used coupons.
No line ups great prices on meat fast checkout.
Store well stocked and the checkers polite and friendly
Mandatory Mask. Very bright inside, not crowded.
Favorite place to shop when in Prince George. Cheaper than Save on foods. Great staff.
Great grocery store!
I admire their free gifts
I find the store in much better organization than it's ever been. There produce is awesome and good prices.
I love this place! When ever I have the chance to buy my groceries from here I buy a variety of my groceries in bulk. They have a huge variety of product as well as electronics and housewares. You can also go over or from Mr.Mikes across the street and other food services. This mall is located in a great place which you can continue you shopping.
Good place for shopping
Nice clean store with lots of good food choices. Can't go wrong if you shop here.
Great produce selection, meat selection is ok. Really busy place.
I do not like the new layout! It feels like everything is moved and you have to walk the full length of every Isle. It took an extra half hour to get my groceries because of the changes. Not happy. I also don't think the grocery stole needs to sell alcohol IN the store.
Store was a typical superstore - decent produce, average prices. The bathroom (men's), however, was one of the most disgusting I've ever been in. It reeked of urine, there was soiled toilet paper everywhere, the ceiling tiles were burned with a lighter. It was insane and I didn't want to touch anything. I hope the employees have a different bathroom upstairs to use.
good service and fast
I love going to Superstore they always have a verity of foods and great deals! Not To mention how clean everything is!
Great place to shop and the pc points is awesome!!
Wide variety. With affordable prices. A bit of a wait at the till however the savings are worth it.
Employees don't even wear masks. Walking around touching everything. I won't be returning here if they can't take the health of their customers a little more seriously!
Very organized and the staff was very helpful!
I was only going in for a few items so was in and out very quickly. Lines were short at the checkouts and staff was friendly. I had to ask for assistance to find something and am employee assisted right away. Was pleased with the visit.
Great selection but pricey compared to some of the other grocery stores in the area.
Grocery store. Not much else to say
Nice layout. Friendly staff.
I think it's good to to get food here.
Well laid out, easy to find what your looking for. Helpful staff
The store is chaotic, and it feels like things are always changing. They are constantly out of produce but offers products Save-On doesn't.
I can find nearly all the stuff that I want. Numerous cash counters, so we don't have to wait usually
Lots of selection and a clean well laid out store.
Blah......it's a grocery store
Did not go there, I was at a store across the street.
Price matches with Walmart directly across the street, has security just out front, and has coupons available as soon as you walk in. I've never seen a mess even when walking in there very late.
It's your average super market having thins you would expect such as fruits,baked goods,clothing,lotions,make up,hair products,self check out,and regular check out
Very clean store Friendly staff good prices
A great store, always clean, organized, lots of people working around and ready to answer your questions and has most of what you will need in your kitchen. Pharmacy area is there as well to help as well a very decent size area for small home appliances, kitchen stuff and some clothings. They just need to have some more indoor garden and plant stuff, and an electronics section.
Really unimpressed with the quality and (un)availibility of the produce items! The price isnt cheap, the staff is unhelpful and not knowledgable. It is so frustrating to not be able to find all my produce items that i need and i am not even looking for anything fancy and exotic! How about have the basic always in stock? Its not even a one off thing, its a real struggle to find all produce items, that are fresh particularly at this location. The produce manager is just incompetent not being able to keep up with the demand of the customers consistently. I have been to many other RCSS and other stores owned by Loblaws and this is by far the worst! Its unfortunate that it happens to be the closest to me. Every other RCSS happens to be well stocked, with fresh items and even their exotic fruits section is so fresh no matter what time you decide to go. Even the only No Frills in Regina with their small size happens to have one of the best produce section. The customer service at this location isnt top notch either. I have had the current store manage be rude with me who happened to be standing at the customer service desk. The Tilda that was on sale hadnt been available all week, so i took the price tag with me to ask the staff at the desk so they would know what item i am referring to. The store manager rudely told me to put it back. I would have done that anyway but your staff doesnt have product knowledge, how am i at fault? Just yesterday, i asked a guy putting out produce whether they have any leeks in the back and he didnt know what leeks are. What is a customer supposed to do? Train your staff and learn a thing or two about customer service yourself, Mr Store Manager.
Click and Collect is an absolute mess. Often wait over 30 minutes for groceries and sometimes the click and collect stalls are being used by people shopping inside.
Accessible to me as a quadriplegic. Friendly staff and good products. Able to shop easily. The power carts for elderly and disabled are great!
This place is amazing thumps up ???? Hard working people give a big hell yeah Lol all things I need is there and been there the tuff times bring us through cov19 Clean always there Always good sales great prices fresh food Even have delivery and add a new scooter available for my dad friendly staff ask them anything and they know were that product is and what aisle it's in cool hey .... Now its better safety guards up and people do social distances.. Please do continue to be safe wear the mask save lives matters movement...????????????????????????????????????????????????
Crock a Doodle
Clean, bright and friendly. Had an easy and fun time shopping with the kids.
Find all my groceries here.
Did online grocery. Staff is very courteous. On time.
Probably the easiest place to shop all around. Ty
Cute
Good store
Great Pharmacy!
Great grocery store and more. Prices are not too high. Large selection too.
Real nice and helpful people. I got all the help I needed. Friendly people and don't mind saying hello to their customers
Good service
Great store
Good place to buy groceries, cheap and competitive prices with a great selection of items. Fresh produce and other products. A lot of parking space and friendly staff.
I like shopping here. Prices are decent and good selection. Not overly crowded
Always enough checkouts open. Staff are friendly and always willing to help. Had a great experience a few days ago where I had left a bag of groceries and customer service replaced the items I had left the next day and were super helpful.
The place is 3 times cheaper than the usual cost. I was impressed with the quality of service. Thank you Taylor's tires.
Big store, many choices. Lots of fresh seafood and meat. Housewares, pharmacy, clothing. And don't forget to use your PC Optmum card or PCFinacial Mastercard and collect points.
Amazing store!! Great prices, very clean too.
Good produce selection
This place has it all. It is huge and has everything including things you never heard of Few things are cheaper acrossed the way but hard to compeat with them Meats way better here Bakery needs some jazz
Superstore is always a real grocery store after wallmart.. in this store we get our back home food easily.. clothes are not cheap..
Like the fact I can't get most of the items I need here. The last few times I have went there, it was crazy busy but the lines moved fairly quickly. Everything is easy to find as well
It’s a short walk from my house so I go there all the time. Everything seems to be reasonably priced. Sometimes they’ve got good deals on certain items and their no tax days are great. The fact that it’s open until 11:00 pm is very convenient.
Great store, very clean, very helpful staff, very pleasant staff
Has everything you need and staff is friendly and willing to help.
Great place to shop food, I never experienced any problems when going to the store, things are organized.
I used PCExpress for the first time. I don't recommend it. They literally threw my groceries in my trailer, half the groceries were not even bagged, everything was thrown loose in the trailer, disorganized with heavy items on top of softer ones like bananas and chips. They selected the worst possible mushrooms on my behalf, and although they're supposed to check with the customer before substituting, they never bothered calling or texting me to check with me when they substituted my ordered Ketchup chips with BBQ instead and regular chips with dill pickle chips (both flavors none in my family likes). And they substituted my 16kg dog food bag for 2 7.2kg and charged me the full price of both bags which is $6 more expensive than the bigger bag and has only 14.4kg instead of 16kg. I am also missing one lasagna completely although they charged me for 2. And the kid who came to load my groceries was absolutely rude and utterly disrespectful. Finally, they gave me a 3-month free PCinsiders coupon that expired over a month ago. Then I waited over half an hour to get someone on the phone who didnt care about "my troubles" and got an $18 voucher in an email, for the missing item and price difference with dog food. Very disappointed, doesn't begin to describe it.
Nice and neat but asile identification lists omit some important items ie tea and coffee for an example are no whete to see
I am a weekly grocery shopper at this location. Huge selection, decent prices. Fresh produce always looks good and the health food section is large. Home/Houseware sections not huge but has the basics. Pharmacy section is large and always stocked. Checkout is a combination of cashiers, self check-out, and new self-scanning conveyor belts; I prefer the self check-out.
Prices are higher than competitors. They don't disinfect transaction machines or anything after customer leaves. Always rushing customers thru the till. Young staff aren't problem or question solvers or don't even suggest to get someone to help with solving.
Good product selections at competitive price, bad customer service, friendly cashiers
Good groceries n price
I find a nice pair the shirt for my wife
I was happy with Dakota's service they fixed my phone just right I'm a happy man
This place is exactly like the one in Calgary. Regina. Kamloops. Kelowna. Winnipeg. Edmonton. Unbelievable. Exactly the same???
Probably the only real competitor to Walmart in this city with regards to variety of merchandise. My gripe is that produce here can be super expensive when not on sale. Regular price of pork chops is over $30 compared to $12 at Food Basics. The sale price of things are usually pretty competitive with other places.
Great place to shop and cheap really helps for those that need to save or those that like to save great prices decent staff but all a round great place
They tend to have most things you'd want at a decent price. Just missing some niche items
Worst customer service ever..girl named jaspreet she don’t even know how to talk to the customers...she start talking to the fellow cashier in her own language.. she charged me $15 just for a refill of water..luckily i understand the language in which they are talking to each other and get to know what are they saying...????????????
Expensive but great quality and very friendly staff.
could be a little cleaner at times. but otherwise great
Not sure why I'm surprised. The usual story at stuporstore. Waiting for 30 minutes in line. Less than half of checkouts open and the lines stretching to the back of the store. Bring a lawn chair and a bowl of popcorn and expect to spend the day.
It was ok
Love this supermarket. Everything so fresh and priced reasonably. Thinking of saving more, you have a choice of No Name brand and family packs which are just as good as original branded ones. Cash out is usually a breeze for both self checkout or assisted. Staffs are very friendly and helpful. This place is always busy so parking is a challenge if you are looking for a closer spot otherwise lots of parking bays.
Cranbrook Superstore ranks as one of the best out there. Consistently fresh & well stocked produce. The in store bakery makes the best tasting French bread. Clean and well maintained washrooms. Convenient gas bar too!
Very clean and well maintained store. Great deals and quality of the products. I would like to recognize the great work of the cashier counter attendant named Christina. Her kindness was above of the average compared to the majority of the staff for the same position.
thank you for your quality products
Im here for joe fresh and the garden center????
I love the east superstore. Although it's not in my area, I still go there
I'm so glad they appreciate and honour me as a healthcare workers. Provide selection is usually quote expanse and clean.
Despite being one of the larger stores in the city, this store has a very simple layout making things easier to find. The PC optimum program enables great savings as do frequent sales on name brand items
Sells beer and wine as well. Big store
Great customer service. Friendly and efficient. High quality product and competitive price. Good supermarket for everything.
Best produce in the city always great prices.
Has everything you need. The location is alright and there is tons of parking. Wheelchair accessible etc. I once found rotten jerky on the shelf and told one of the workers and they quickly replaced it. Other than that I've had nothing but good experiences coming here.
Busy
A pretty good grocery store huge variety. Stocking is good they have most of what you would want. There is also sections for clothing and a pharmacy although I haven't really shopped in either. The biggest problem is really just the size it is very big to an actually annoying degree.
The best there is. Super neat and incredible list of products.
A wonderful place to shop! There is a wide variety of different foods and everything is very fresh. Their international section is quite wide and offers a lot. Their customer service is also excellent (they are very accommodating/caring to their customers. My mom has recommended me this location several times.
This location is well maintained. Clean, tidy, bright atmosphere, fresh produce and well rotated product.
So much variety and fast cash counters.
Can't afford the prices and quality is low too
It’s ok
I always find I’m paying less here for around 70 percent of my regular groceries. I buy most of everything here. Staff is very friendly and often extremely helpful and courteous.
I like to shopping in Real Canadian Super Store
Terrible service today. We asked 3 different staff if it was possible to rinse our tub of grapes because we’re on a road trip and have no way of cleaning them and they all looked at us like they didn’t understand us.
I love using the online order
It's big and great to shop here! Excellent selection of groceries, fresh produce, and many other items including clothing, small appliances plus other co store fronts inside. This store price matches... so you can get the best prices!! Weight Watchers meets here in their Wellness Centre. Lots of parking and is wheelchair accessible. Make sure to plan a longer shopping experience.... it's Huge!! Excellent employee service. Collect your Optimum points too on your card!!
Wow fantastic service. Used our points and then cashier said if we but another $10 of items we get a $25 gift card. That's great service!!
There is a wheelchair accessible parking spots as well as expected mothers and spots to pick up your food if you delivered it online. The parking lot in entrance is pretty busy high traffic so be careful and take your time. The entranceway has a large sloped sidewalk for carts, Mobility aids ,for strollers. The store has to battery powered rechargeable shopping carts that you can sit on and drive around the store to borrow if you need assistance. You cannot take these out of the store or you can take them to the entrance way but arrange a pickup or a way to get your food to your car and to be able to return the mobility Aid to the charging area. You need a coin or token for the shopping carts. Here is hand sanitizer and masks at the entrance way. The store is well-lit the aisles are wide. I find this store has really good selection decent meat and produce quality. There's a big customer service desk they changed around the tills and there's more self-checkout, they always have a lot of cash registers open I found all the cashiers very efficient.I have never had any issues with the store there are cameras and security but be sure to lock your doors and watch your keys or personal belongings. It's really handy they have insurance Lottery a walk-in clinic eyeglasses Clinic all on site. I personally avoid the pharmacy at this location.
Well stocked, Friendly staff
Definitely one of my favourite grocery stores! Lots of food to choose from, decent sales and I love the e-ink displays they use instead of tags, helps save the planet slowly! The self checkout is also great and the staff is wonderful!
It's a fair size for Cranbrook
Really nice service and funny employees
I love their selection, and the fact that their checkout lines are never long because all tills are open!
Well stocked, great staff and safe!!
Good selection, pleasant staff.
The highlight of our shopping experience here was the self checkout, and the team member who helped us. I would recommend this store. …
Like the weekly cooking class.
Great layout and fast service. Keep it up
Good prices, normally really busy.
Usually pretty clean. Very good selection of food, clothes, games, and pretty much everything.
Thank goodness for Superstore! Without their discounts, we couldn't afford to buy the food.
Best to buy your groceries.
Best grocery store in GP. Lovely staff. Good food selection. Prices are great although there are discrepancies from time to time with the advertised price.
This is our go to place for groceries, they do price matching and prices are reasonable. The store is always clean the the staff are always super friendly.
Overpriced and always very busy
Honestly the place is a bit disorganized in my opinion they need to work on their isles! You feel that stuff are scattered. They carry what most stores would carry nothing out of ordinary. Their working hours is amazing though. Recently they’d hold to bags and ask you how many you need so you gotta be good in math to quickly answer.
Never enough cashier's, line up at both self serve till and at cashier post. Cashier super nice tho. Good selection of products.
Pathetic customer service. Cashier refused to even ask if I needed bags when I clearly had none. Then had the nerve to ridicule me for not asking! Can't believe they want $15/hour for this!!!
It's a great place to shop. Prices are not to bad.
Even when bustling with customers there seems to be plenty of space. Always enjoy the everything in 1 place
Love the selection here for reasonable prices.
Many grocery options as well as apparel, garden supplies (in season), drugs and cosmetics. While I find their groceries to be generally less expensive, my impression is that the quality is a bit lower.
This is the perfect place for shark out food and there's other species of edibles here as well with good prices... I wish they sold weenashtagiy here, I bet the old people would have loved the superstore... LMFAO hahahahahaha
I would really suggest that you get rid of your customer service reps..All three managers that run that desk are extremely rude and very mean..I will NEVER return to this store because I DO NOT like to deal with ignorant people. It was my worst shopping experience EVER!
So much variety and staff at self checkout are awesome
My favourite part is seeing the smilling staff, especially Sammy, Dillon, shelby and sandy! You guys rock, no matter how busy they are, they always maintain a Great attitude ! My favourite place to get groceries for the fam, always fresh and clean :)
Prices not to high and good quality goods
They had 2 tills open on a busy Thursday.
Click and collect is a great way to get groceries
Fresh vegetables and a good selection of Joe fresh clothing for simple cheap stuff you would need.
Amazing range of food, there veggies & fruit are always fresh! Absolutely in love with there ability to caterer to everyone with their organic isle. Bonus the cashiers are always lovely, forever my favourite grocery store!!!
A Great shopping experience with a wide variety of products from cellphones to grocery to tv's and small appliances ????????????????????????
Collecting points is awesome.
Good food selection and friendly service. However my loonie became jammed in the cart and I couldn't get it back, so I just payed it forward to another shopper.
Could be cleaner!
Pretty much get everything I need for groceries and accumulate points.
I didn't need to take off my backpack and there's lots of healthy foods ranged from cheap to expensive, and the lineups aren't too terrible or tedious
Well stocked and clean. Compliant with Covid protocols.
Using click and collect is so frustrating. I've used the service twice now. Both times I've gotten notice that certain items were unavailable, only to go in the store just before I pick up the order to find said items. The second order is now over an hour late...
Good grocery selection, great prices, and they price match. I'm not a fan of the self checkout or automated checkout when there are 5-6 employees trying to help when they could serve as 5-6 additional checkout lanes and the express lane is backed up...
Everything you need in one place!
Lots a pubic parking. Great prices on food. Joe Fresh clothes are always on sale. Great customer service. Clean and neat grocery store which is a pleasure to shop. Hectic in the weekends.
Good staff but don't ask where something is they will 4 different directions lol
The best place to go in the hat fast and friendly services
The store is ok, more options then other stores in town, and most cashiers are friendly. But when the transaction is complete the machine is not disinfect after each customer, and the bathrooms are gross, it felt like a 7/11 bathroom it was gross.
Had everything I was looking for, pharmacy was very knowledgeable as well.
This superstore always has full shelves. The staff is friendly, there's a wide variety of nearly everything, from clothing to produce to seafood. I really love the fresh bakery, and tend to pick up a baguette or three every time I visit, simply because of how cheap they are. Since the remodeling of the interior a couple years ago, the store looks very good, and it's become my favourite grocers in Medicine Hat.
Large , well stocked store.
Great store. Staff could be more engaging.
Way too overpriced and poorly stocked,not worth going there again
Our favorite place in town for geocerys
Most of everything you need under one roof.
Quick cheap PC points
Good prices. Sometimes not enough tills open, but they've been fixing that issue.
Expensive
This is a plain vanilla grocery store. Nothing extraordinary in their selection, but has everything you need. Open long hours, pharmacy, bakery, garden center, organic foods
2020-12-09 update OUCH! When eveeything is painted battleship gray it's hard to see the staircase... a bit of yellow paint would help. 2020-11-30 update Store not enforcing new mask requirements covering nose and mouth and permitting customers to wear clear face shields. Staff very helpful in showing you where the item is your looking for.... one issue for people who have disabilities, it's difficult to get a cart and return it due to having to put looney in the carts... as a comparison Courtenay Superstore has disabled the deposit system during Covid 19.
Great service, although they are terribly understaffed. PC tellers are very friendly and fast. Cheers!
Very frustrated to learn that Superstore is greatly reducing its international food aisle selection in Western Canada. Previously, there has been a good selection of great products. Today, I could no longer find any of my regular items in this section.
Standard. Clean. Good sales! Price matching!
Love superstore. And the best, it is Canadian
I love shopping at this store. Always good quality. Highly recommended
Love that all the cashiers are open Sundays.
I got everything i need here
One of the best grocery stores in town and reasonably priced. Great variety of products, including some ethnic foods! Clean and big. Great that they price match. Not sure why'd you want to shop at Zehrs a few minutes away.
I couldn't find what I needed. A bit crowded and I couldn't wait to get out. I couldn't find any staff to help me so I left without purchasing anything.
Amazing store. The store is well managed, neat and clean all the time. The products are fully shelved on majority of the time even during weekend hours which makes me feel good even visiting during late evening hours. Bakery and meat products are fresh as always. Staff are quite helpful and cheerful all the time. PHENOMENAL!!!
Good location which you can find good deals of you look, the parking lot sucks and is always busy, so as long as you have a good eye you can usually play frogger from your car to the entrance
Shopped for my sisters birthday ???? got some nice cards, Black Forest cake, and as a gift something that could grow with her a beautiful multi plant. She loved it! Thanks Real Canadian Superstore.
Good selection reasonable prices. You have to bag your own groceries. Make sure you have a loony for shopping cart. They also have a pic a grocery service and will deliver out to your vehicle. Bought some Canada number one potatoes product of Canada russets today if these are number one I hate to see number two, because as far as I'm concerned these number one or number two if you know what I mean.
Purchased fuel. Not the greatest location when pulling a trailer. Competitive prices on fuel.
Had to go for an exchange at the front customer service they don’t like looking at you or saying Hi always busy doing something head down and if you ask for their attention they don’t like that LOL. If it was not for the lazy front customer service, I would’ve said 5 out of 5.
Line went really fast and rules for covid are followed here.
I went to Superstore to change my phone plan from Bell, to Shaw. I switched my Bell Cell phone accounts from Bell over to Shaw. I had no complaints about Bell, just the fact that I am now saving $150/month on my combined Cell phone, Internet and Television accounts across 2 provinces is a Big plus for me. The costs associated with moving for AB to B.C. are far greater than most people would imagine. The people at the Cell phone store inside Superstore were very pleasant and quite helpful in helping me to navigate the loose ends of combining accounts and transitioning me into having all my data accounts consolidated under 1 provider, which is Shaw. I am traveling fro province to province by car, air and truck and motor home; The # 1 dilemma and what turned out to be the a problem of the highest priority is "Staying connected to data" while zigzagging across provinces, motels, hotels, RV Parks and airports. I have to say that I am already so happy with the seamless streaming of data on my travels via the Shaw go platform. The connectivity for Shaw is the same as it was on Bell, only better because of the shaw go. I am very pleased with my new provider, and the savings are a big giant + for me at a time when costs are mounting.
Great customer service and products
Love the Price Matching at this store! Clean, friendly and helpful staff. Do not always have fresh herbs but for the most part you can find almost anything you need.
very kind customer service and an awesome store!
Good for school snacks,suppers,toys. Has a great point system,if you a family of 4 or more then this is the place for you,gets loads of great deals free gas and much more,if your a family of 3 then it will take you a longer time to get points but still worth it.
Very large store with difficulty finding what you are looking for.
Great deals. Love the points card. Yay cheap groceries!
Wont shop there due to Liberal government gave a profitable company 12 million dollars to buy new fridges.
Very large location with a goodlife fitness on the second floor and joe fresh on the ground fooor. There is also a president choice credit card centre at this location. It isnt very busy, plenty of checkout isles and self checkout as well.
A wide selection of almost everything ????????
It's Lablaws. As expected.
Good variety of foods
Always end up spending too much money when I shop there
Love this grocery store, friendly staff, they price match and the PC points are awesome!
Always wonderful experience, always clean, pleasant and never disappoints having best prices, thanks to price match! :) Thank You for years of Excellence.
Huge store with large number of line items. Nice and clean environment for enjoyable shopping
Busy at most but not a down fall have had staff go and get things that were not on shelf at the time so two thumbs up
This place always offers plenty of promotions. This store is really huge and have almost everything. Interestingly, it also offers international groceries at competitive price. They always have fresh Pizza dough and cakes.
The store is practical but the choices in it are very limited. The pharma section is miserable and unless you're looking for plain Joe run if the mill items you won't be finding them in the superstore
You get everything with a competitive price comparison to any other retail chain. More product option. Nice bakery items.
Good deals good prices. Very multiracial staff
Busy store. Social distancing enforced. Sanitized section for carts and hands.
Very huge store with all kinds of products. We always go to this superstore because of its quality and good service. The self checkout lines are very useful if you don’t have that many goods in your cart. Hmmmm what else. There is a fitness room upstairs and other classes too. Give it a visit.
Nice staff awesome stuff and it’s clean recommend going to this location
New favourite grocery store, people that work at this store goes above and beyond to help you find what you looking for. Most definitely be back for all my grocery needs. On a side note I had to add and edit this. I went on Nov 7th around 5pm and I had an issue with a price and I experienced one of the worse customer service, a girl who did not seem to care and just stood there waiting for someone from grocery dep to call back with no sense of what was going on, I asked what do you do when nobody calls back, she said well we just wait. I suggested to her just get a co worker to check. Wasted 20 minutes with nobody else in front of me. Ridiculous. I seriously suggest for this store to get someone well trained behind the customer service desk. Beautiful clean store but that was a very bad experience and this is why I will lower this to 4 stars.
Just went into this store today. Walked in, turned around and walked right out. There were way too many people way to close to each other. No social distancing at the cash. No social distancing from the staff or other customers. I watched as one woman handed a loonie to another in exchange for her cart. I watched as another customer handles half a dozen apples before changing her mind and walking away. Went to the No Frills in town. They are limiting the number of customers in the store, wiping down shopping carts and working very hard to make sure people stay a respectable distance from each other. Stay away from the Supercenter if you can. It's a disaster just waiting to happen.
Clean store and friendly staff
Quick in and out on a Saturday
It is a nice place lots of stores
Wish we could have a store like this in our home town to have people shop locally instead of having 25% of of the town going to bigger centers to do shopping on weekends. Costco and Superstore love anyone's money. I guess this is what makes the world turn. Also Beer is affordable and taste really gooood.
Awesome service!! Great food!!
Good variety, well layed out, well stocked, efficient customer service.
Okay I want to take a moment to say how extravagant their in-store bread is. This bread changed the way I see your ordinary sandwich. First off, this bread doesn't crumble away when handling it. It stays intact even when it starts aging. Now aging. This bread stays soft for days. Even after freezing, and thawing the bread out on the counter over night, this bread stay pillow soft. You'd be hard pressed to find a contender in this category. And the size, too, this bread is large and perfectly sliced for that rich wholesome sandwich. Lastly, the price is one of the cheapest per loaf in town. Stock your freezers full with this, and you won't ever need to worry about famine ever again. I feel if more of the poor could experience this bread, they would feel wealthier.
The vegetables and fruits are fresh and clean even though they are expensive, compared to the other grocery shop I have visited
You can find some international items such as philipino, indian spices
The store is big and well stocked. Produce was fresh and a big variety. They have bulk food but I was looking for stuff like soup mixes in this department and all they had was sweet stuff like candies and nuts. I would have given this store a higher rating but except for mandating mask wearing, there were no other Covid precautions in place.
This place has everything! Nice,clean place! Very friendly staff!
Pretty much regular superstore
Quality and prices can't be beat.
Reminds me of a cross between a Costco (US) mad a Safeway. Decent selection and prices on groceries. Staff were nice.
Self check out lanes really do speed up your run if you're picking up a few items for a party.
It's ok, prices seem average/a little pricey.
They har everything i needed!
My favorite grocery store of all time. Great produce and meat options, especially for organic eaters! I love that presidents choice is available here, and that there is still a great selection unlike other grocers that carry PC. Nice store, good selection, price matching, and a great ready-to-eat and deli counter. Wheelchair accessible and they offer online ordering!
Only there to work, but everyone was friendly
I was very disappointed when I wanted to buy a gazebo and it was tax free week and they couldn't put it aside for me, I lost a deal. I have small car and I couldn't take it with me at the moment.
(Translated) Good choices at a good price! (Original) Bons choix à bon prix!
Cheaper prices
Its always nice after searching the store for 10 minutes trying to track down staff to be told "well if a product isnt on the shelf then we havn't got any", rather than hey sorry let me go see if theres some in the back or at least let me go check...
Good store l like to shopping there.They should hire my sun to work there as samting to do because he need the job yang high school student need money to help mam.lm single work very hard to live to survive
Good place to shop all grocery items you need.
By far, my favourite grocery store in Simco County!
Good place to shop. Not much staff on hand to help you out.
My go to for shopping!
They have good stuff
Shop the prepackaged food saw a worker sneeze into her gloved hands and continued to cut up fruit for the trays.
Has everything, not long wait times, not really expensive.
Store is always a disorganized zoo, some decent deals on food (if you can find it) are the only reason to go.
Pretty much one of the best grocery stores in PG. You can get a lot of bases covered at once at this location. Sussex insurance it open late, the store offers pretty much everything you could need from such a place, and with a great price to match.
Lot's of food
This was our go to grocery store for almost 10 years. Sadly today will be our last visit. We've been complaining to Management for months that a lot of items are not in stock every time we go. Today they were out of literally half of our grocery list. Half! That is simply not acceptable. And we went at 9am on a Saturday morning, so it wasn'tbusy yet. Crazy. Good by Superstore!
Most things are fresh. Always check the due date on milk, it is spoiled sometimes. I love my PC points card...free groceries
I never remember my loonie for the stupid cart. Then I have to find someone who will offer change. Doubt this store is losing 10 carts a month to justify this hassle. I just want to spend my money there - I HATE having to have change because they don't trust their customers. From now on FOODLAND gets my business. Oh - and if you end up with a mini cart by mistake and go return it in the parking lot - you won't get your loonie back unless you find another mini to marry it to. What a pain.
Never a problem
Enjoy shopping there, have everything , and has a great atmosphere. When a person enjoys a place, you feel comfortable there. They all sell the same stuff. Shopping there is a personal choice!
Great store for bulk items , wish the isles were widened, really tight to navigate when its busy.
Love how clean it is and how well stocked it is.
All you need in the kitchen for making a good meal. Plus other necessities for the home.
Fresh selection of fruits and vegetables and the store is always stock with everything you need
I like shopping in Superstore It has affordable prices
Typical Superstore. Cashiers were very friendly and the liquor store staff were great!!
Bright, clean, well stocked
It is a great store. Very comviniently located. Ample parking. Good timings. 7 am to 11 pm for most of the days. And checkout service is quick unlike walmart. The attraction of store is the self checkout belt which automatically scans the purchased items. Although few famous ethnic items are not available at this location. For example Roti. This is the only reason sometimes I have to prefer walmart over superstore, but otherwise it is always superstore.
Great store in a great location very welcoming.
They always have what I need at a fair price. I really like click and collect. I love the PC point system. There are often very good deals on grocery items.
Spacious and so well stocked! This location had everything I needed plus loads of extras that I didn't know I needed haha! Beauty dept had amazing deals and they had a bustling "discontinued" rack briming with a good deal.
Pg is awesome the shopping hours are great
Easy to navigate, friendly staff, fresh sushi. Good place to shop.
The selection is fantastic and very cheap, but it's a real hassle to actually shop there. It's crowded, people are running into each other, super hectic, and the aisles are all so narrow that it's hard to browse without blocking other people. It's worth the shop, but I'd make sure you have time on your hands.
Good produce and other goods at very competitive prices.
Awesome place to shop. Alot more selection compared to the Terrace store. Better prices too.
Big store well organized
The curbside pickup has been nothing but a disaster since March but only at this store
I was happy with my visit to Superstore. They didn't quite have everything I was looking for, but they had lots of tills open so the wait to checkout wasn't too long. There were no slippery spots in the parking lot, so that was Good, too. We found the prices a bit better than those in my home town
Baby game on lock
Love this place becaise if of their wide sepection of goods.
Quick and efficient. Found a couple great sales and made impulse purchases.
Great prices but still wish they would help you pack groceries. Paying for a plastic bag is unnecessary
Good store, good prices, clean...
Good not enough tills open and took forever to get trough self check out
Love the Click and Collect.
Courteous, personable staff.
Definately the best prices.
Decent sized grocery store with wine and beer available for purchase
Just your avarage SuperStore. Nothing to complain about.
You can find here almost all essential things. First time I visited there, I am satisfied. Near the store.
All round nice place to shop.
The store was dirty food was poor quality in produce and staff nowhere to help you. I have been in many Superstores this was very poor no pride in keeping place clean of garbage inside and outside. Falls on management.
Came in to for their great selection of natural foods. Mostly the protein i enjoy. Iron vegan.
Great selection. Cold beer. Excellent kabobs at the meat counter. Can't complain
Really good quality meat and produce
I use the Superstore as our primary grocery store. It's clean and well organized, and it has everything we need.
Disappointed in the size and selection. Not a full size superstore with limited selection noticed in frozed PC products and frozen dinners. Also noticed higher price in basic groceries, higher than the off season. (Brick of butter same price as the 1/4 bricks) This store is a disappointment for locals main store.
Good prices compared to other major retails
Their no name options are yummy, have only had a few things that were not the best on taste. Produce time to time is on the poor side and shopping on the weekends they tend not to be stocked.
I have shopped here since I was a kid and still enjoy shopping there today. I find it is way cheaper than the other grocery stores and has a wide selection of things to choose from.
Super unorganized and there are people everywhere like lost dogs. Nice deals though.
Watch for deals. Sometimes the meat can be cheaper than Costco
Excellent comfortable place to do your groceries. I like how things are neatly presented and produce is fresh. They always have everything in stock and it’s to find your groceries.
With Covid-19 many people buy/order on line. We had to wait a little longer because of this, but staff was working hard and very friendly.
You can find all fresh groceries there.
Lots of selection at a great price
Great deals and a good place to shop when it's not busy, but their stocking leaves something to be desired. Next time I'll bring a hard hat in case I see this kind of thing again.
During the pandemic the store was still above capacity. No enforcement of mask rules or distancing from one another. Did not feel safe here. No employees to be seen to help. Only one at the entrance with sanitizer etc. Saw one person disinfecting the handles of the freezer aisle. You should actually use desinfectante spray out of your bottle and not just wipe the handles with a dirty rag.
Organized clean and good value.
During a pandemic lockdown, I don’t want a person approaching me, up close, trying to sell me a PC credit card or bank account on the way out. They weren’t even by their booth, they were lurking at the checkouts. He approached as if he was staff confirming my purchases. Please go away. The rest of the store is fine.
I do all my grocery shopping there, love the optimum points and plus I like that they have gift when you spend over 250.00 . Good variety, vegetables and fruits last longer than other places. Love the self check out scanning machine.
Excellent selection of goods and cheaper than Save-on. Quality of produce and meat isn't as good as Save-on Foods or Costco. You have to bag your own groceries, as well. I do like that they have a walk-in clinic there and pharmacy. You can do almost everything there. You can even get insurance.
Stock persons were blocking aisles, lots of items were out of stock.
Shelves were pretty empty
Every thing is best quality and good price
I do like this grocery store. The produce is always fresh! I've personally only had 1 run in with a staff member that was very unfriendly. I will continue to shop here ????
For a small town, it's the best grocery store to shop at in Midland since it has a great variety of groceries to choose from.
Ever since the updated points system was overhauled....just didnt feel the same. I dunno why but I dont shop here much anymore prices seem to have arisen a bit here and there and if you are not careful at what u are getting you will notice it at the till....a year ago i would have given this a 4 maybe 5 star but again things change not for the better I guess this time
Clean store. Friendly staff. Good deals
Great prices, huge selection of pizza and ice cream!
Great customer service at the bakery. Didn't get her name but had black long hair. Very cute and went out of her way to go to the freezers to make sure I got the cake I needed which was not at the front fridge. She is the reason they get a 5 star rating. Great job. Thank you.
Love this store. Great custer service. And flyer match
Crazy busy, tons of selection. Probably the best grocery store sushi I've ever had.
Treat customers so badly, I asked about the return policy on a Amazon fire stick, and the front desk staffs said "Use it up and bring it back".
Everything you could want / need.
They bring me my groceries so that I can conserve my energy
Massive store caters for 80÷ of our needs , like the layout and staff are friendly
Yesterday was at this store. Wasn't impressed. Your mask mandatory for one. Handing out masks were over since August 29/ 2020, so you shouldn't try to make a buck from customers by selling them at the door. Another issue is, if masks are mandatory in your store, then follow all procedures. Didn't see anyone disinfecting all carts!! Or Santizing the conveyors and debit machines after each customer before proceeding to the next customer.
A great super market, you can found almost everything from multicultural, it has a pharmacy and clothes section, highly recommended for everyone
Good store, great staff. Clean and pretty competitive prices. They lost a star for a problem with 30% off items. I was shopping here for a while and using self check out only to recently realize the discount isn't applied automatically. This has plausible deniability written all over it. You must inform a customer their not receiving the discounts they assume. If you don't, it seems greasy. You have to go into the system to apply these coupons if you're at a self checkout. My failure to do this probably cost me 200 dollars over 3 weeks. If this is fixed I have zero gripes. What a great location and business. Keep up with the good service and competitive prices please.
Snooper snore
Always busy, and not enough checkout lanes open.
Reasonably priced for certain items. I love how they have clothing, household items, food and baby section
I love the Superstore. You never know what kind of deals they will have, in the store. I coupon and have got lots of free stuff, when it is on for 94 cents. And they have Flash Foods and everything is half price. What more could you ask for? The staff is always very friendly!
This superstore in the East end has a higher turnout then most superstores regina I would say it is probably one of the better superstores due to the fact that their produce is always kept fresh are you able to find most items you need either domestic or import Also having a large selection of seafood and Other meats to choose from a large enough snack aisle household items clothing pharmacy And liquor store
This is the best place to buy all kinds of building materials and home repairs with good staff always wanting to help.
Great store.
Everything you could want
Kind cashier's and helpful staff
Long line ups
It didn't have anything I needed but it's still a lovely store
Too big, too expensive even thought Walmart is right beside them. No name chick peas, which is their own brand is 20% more expensive than No Frills. Been to this store many times, but not regularly, and never liked it.
Lots of variety. Fresh fruit,veggies,in-store made fresh sushi,pizza,deli and helpful staff.
Always a great shopping experience
Its the same as it has been for years. You go there for price, not for service. Their customer service staff do what you need, but don't expect friendliness or efficiency.
Best points program out of any grocery store. I especially love that all lanes are open on the weekend. Ordering online is quite easy as well. great for the introvert who doesn't like going out in public, lol
Best prices we have found and click and collect is great.
Large store, went for Dairyland milk as a listed distributor. Found no Dairyland products. Lots of other products but really wanted Canadian locally sourced milk.
We have shopped here tweekly for the last 18 years. and I looked for other alternatives now. The last few years, product availability has significantly reduced. They have been out of the large bag of Seniors Dog food that we use for the last two weeks and areas of the grocery shelves are often empty of stock for long periods. I have watched supervisors belittle employees in front of customers so many times that I finally had to write a review. If leadership does not create a great work environment, employees suffer and astute customers notice and do not want to give you their business.
I always do the click and collect and I love it. The staff are always super friendly and are great about contacting me for substitutions to my items. Once there was a mix up and they were apologetic and quickly fixed the mishap and I walked away more than happy. I highly recommend the program to every one! Saves me time for a couple bucks and in this cold weather waiting in a nice warm car is the best place to be!
Friendly staff, very organized and clean, the parking lot can be a little crowded at times
Nice helpful staff
Love this store but always seem to be sold out of flyer items gets frustrating sometimes
A great store. Good choices in clothing.
Not bad lots of people not enough distancing in there outfit
Great to get Indian food and vegetables, would love if they start keeping Bitter Melon, as no one in the town has them...
My stop for needs and want a before my 2 weeks on. They got just about everything I need for my shift and the staff is helpful.
Love shopping here with the points
Always has what I want but with the new renovations and rearrangement of the store its hard to find things I need
The store never have anything in stock, even though the website says it does. The pharmacy is awful. My doctor sent refill request, they didnt call me to let me know it went through. I went to pick up the supply (glucometer strips), i was told to wait 15min. I asked what thats for, she told me thats processing time. Processing time??! Its not a medicine the pharmacist needs to put together and then jam it in the blue bottle. It is right on the counter just behind the pick up booth, all packaged and priced. I can see it. Its messed up how they treat people here.
Great selection. Easy to find products. Prices are good
It's amazing they have everything here that you need at good prices.
Best grocery store in town! Friendly (and helpful!) staff, great produce, and best deals without having to have a store card!
It's a one stop shop
Clean,bright,not crowdy,staff helpful ....
Fast checkout lanes and the best West coast coffee
Very good just watch out for guys holding cardboard signs are beggers don't give them anything.
Its a good place for getting most of what a person needs for home.
I've been going to this store for 23 years now, it just keeps getting better
I do all my grocery shopping here, the points system is awesome and the offers are custom to what you buy frequently.
Lots to choose from and good prices
Very good supermarket for all those who are from any part of the world.People don't believe if something related to grocery or fruits not available in superstore.It has vegetables ,fruits, grocery,clothing ,pharmacy, Optical shop,The MOBIle shop,electronics,games,meat and fish seasonal and lots of parking area.It also sells plants,soil and fertilizers.
Lots of food choices and different brands. Great prices and the points program is great
It’s a real Canadian superstore! Perfect store for grocery.
This is my go-to store. I walk there about three times per week, passing Walmart, Longos, and others. The only complaint is they only seem to have carts ready about 50% of the time. But considering the new sanitation requirements, it doesn't bother me. I just bring my own bag. No worker has ever been rude to me or anyone else here (UNLIKE Canadian Tire next street over). They have good selection and prices and don't run out of things much. Parking is easy enough, but can get busy on weekends. They even have new charging for electric cars (but not Tesla)! They are limiting plastic bags, which is better for the environment (UNLIKE Canadian Tire next street over). Committed to maintaining a quality store and good people at this store.
Great place to shop
Always know that the tills will be open. Usually quite busy but its never a long wait.
Usually good selection of products and friendly, helpful staff.
Good price, many options.
Today December 6th of 2020 , I face a negligent and disrespectful billing service from one of the staff .the time I was there at 3:30 pm on billing counter 9.really people need training for upholding Canadian super store standards.
This particular Superstore is set up nicely and is clean. I can usually find a staff member if I need to find an item.
Love the point system
Many years ago it was a really nice place to shop. In the middle alley were benches and huge pots with palms. There was a Second Cup and tables with umbrellas. Now there is no coffee shop, in the middle are humongous palettes with boxes of merchandise. The whole store is like a storage. No place to sit and enjoy shopping. I miss the old Zehrs with the food court and Second Cup especially if there is no proper coffee shop nearby.
Fairly good selection. Most locals shop at Superstore after Costco to purchase what they couldn't find at Costco.
Husband won’t drink dairy land milk.. says it tastes like water, which it totally does. Superstore is one of the only places in town that carries Beatrice. SO MUCH BETTER. Not to mention the walk in clinic, and pharmacy. Decently priced “okay” clothing for a grocery store.
It's a superstore. Same as any other superstore. My pick over Safeway and save on foods
Best sushi in town!
Like a morgue
Lots of variety
Great
My favourite place to grocery shop. Offers a wide variety of home products and clothing as well. The PC points program is awesome and you build up points fairly quickly.
Great produce and meats, but the halal meat section is too small and mostly sold in bulk. I’d like to purchase halal meat here, but the bulk is just way too much meat for me, and they usually don’t have small packs of halal chicken breast only giant bulk ones which is unfortunate.
They have a great selection of.fruit and veggies and organic items
Huge selection of food and great selection of items for home. Friendly service.
Pharmacy isle always smells like raw meat
Good store but why did I choose Saturday to do this lol
everything you would expect from a superstore location, carts need loonies, security on site, banking, pharmacy, produce and bakery are fresh, lineups can be long but steadily moving, social distancing in effect sanitizer available
Love it. Great one stop shop
Good place to shop but when it was busy only few tellers where working
Good selection of product, but produce is often moldy (or about to) or its low on stock and in comparison to the Loblaws brand or other superstores this one needs to be updated to get with the times.
Still strong
Good service and everything is reasonably priced
A fully stocked grocery store as one would expect it. I live in Barrie and will travel to Midland to do my groceries, a 45 minute commute...that's how much I like the place.
This store has gone down hill. I always end up going through 3 carts before I get one that drives straight and doesn't squeak or knock. The selection seems to be dwindling and the store's general organization is poor. The only reason I gave it three stars is that the pharmacy is decent and the sales on protein are pretty good.
A truely massive location that has everything you need from food and clothes, to dishwares and gas... Also present is the liquor store located in the same parking lot. Plenty of light makes this store feel cheery, and the staff are easy to spot in their bright primary colored shmocks and shirts. Great selection of cheeses too! Large seafood section has live and frozen ocean creatures to enjoy. Complete with a comprehensive supplements section, many choices for clothes, from baby wares right on up to sport wear and summer attire. Toys section, for the rug rats, and plenty of storable food container options.
They are consistently out of something. Unfortunately they don't keep their shelves stocked and that drives me to go other places to shop.
Love shopping here, every now and then they have workers follow us because of me being First Nations. But haven't had one for awhile, guessing they know I shop enough.
Best place for groceries in the area !
Nice Big Clean store. I like shopping there when I am in Midland
Good selection of groceries. A very good pharmacy and a liquor store are part of the amenities.
This is a good place
Love the click and collect option. I very rarely go in any more. Very convienent and I have yet had any issues with them picking produce or meat they have always been very good.
Store is always clean. Staff is friendly and helpful. Restocking issues during peak periods.
Nice supermarket, wasn't expecting underground parking availability. The market offers a wide variety of foods to choose from and bathrooms were clean. Would recommend
Clean nice staff organized money savy
We got everything we needed during our visit to the city and never had any issues with anything.
Very clean ! Very organized~ need a coin for the shopping cart tho
Good. Cleaning supplies available to sanitize. Everything I need at reasonable price
Great place to shop for food and other items etc.
If you love groceries, you'll love this place. They have tons of groceries.
Always a great shopping experience for me since they renovated.
One of the best places to get groceries in the city.
Typical Superstore, hard NOT to find what your looking for here. Could open more checkouts.
Good price for just about everything! Don't see a whole lot of staff on the floor but the few I've asked have been very helpful
Good for import foods and a general variety of packaged food and fresh produce. Zero service, frustrating at times. Everyone hates checking out because you bag your own and it's always cramped and rushed.
Prices seem higher than other Loblaws stores Also discount stickers are only 30% instead of 50% Weird store layout and not the best selection I prefer Zehrs
One of my favourite department stores in the area. Always great prices with great deals. Endless selections.
Store was kept clean and organised,staff smiling and talking to customer at cash till have to improve a lot as that part is very bad there.
Big groceries store good selection
Great place to grocery shop! Lots of items here you won't find in some other stores. Shelves look full and faced. The soup and pasta aisle always looks amazing!! ????
Secret shoppers security is a joke call police for no reason and accuse of theft on anyone
For Lactose free products, this is my store!
Very easy to access and near highway.
Everything in one place! Nice selection of meat
It's big and you can buy beer here!
Online ordering is a great service, good online ordering system
Try calling their number but no one seems to like to pick up calls.
Big big store. Hard to walk around if you are older like me. But the selections can't be beat. Prices aren't bad. The pre-made salads are good too. Not just lettuce and a piece or two of toppings like another place in town. It is my go to place for salada and foreign foods.
Nothing exciting, doesn't have a good layout or ethnic selection like other superstores I have shopped in.
Everything was great found all I needed easily.
You could just about live here. They have just about everything. Sadly with a bad back I stay away cause it's to much walking for me. So I stick to save on or Safeway I can get in and out, lot easier.
Nice grocery store. Every home needed items can be found.
Yup 4 star
Very nice
This Salad Section is my favorite part of the store????
Messy, but decent prices if you watch the flyer. Collecting optimum points doesn't seem to be worth much though
not easy to navigate no rhyme or reason to where they put things !
This is about the pick up order. In my experience, i called as soon as i arrived in the reserved parking, then they said they will deliver as fast as they can. But i waited a little bit longer than expected. I thought all the online orders are already prepared. Anyways, this is just based on my experience.
Best store ever. Love Dorien and how helpful and amazing she is. Super clean store with wonderful staff.
The PC Express service - the employees are genuinely very friendly . the customer service is excellent. BUT. twice in a row there have been missing items on my shopping list, I was charged for them and the items were not part of the substitution list. Seems to be some process issue to doublecheck items. Otherwise the store is fine and seems to be my go-to store.
Its quite expensive or 'expenses' as my grandma puts it, but the quality of the food is A+... like the fruit and veggies are handled good
Again. Another RCSS out of stock on a first day of a promotional offer on the Rice retailed for 11.88
I Reel Canadian like Super stores, I very often buy there foods.
They have good deals, if you think food basics is cheaper, try superstore and compare grocery prices
its like walking in to Walmart you have to waste your time looking for groceries i like the way store before now i shopping at co op there store hasn't change and the staff doesn't talk on their cellphone they are good employees i have videos of superstore and i noticed its like that in Walmart no more superstore for me and my larger family and friends
All groceries that you need! They are not open to order a new product even if it's the same brand but different flavor. Such as cereal. The manager gave me a lame excuse why they couldn't get it.
Love this store nice and bright, good prices, and don't forget the points!
great to go shopping, you get to go and get what you need and has a variety of what to choose from. good prices and has the gas station next to it too across the parking lot. only problem is that the natives are on constant surveillance, letting any that are from out of town know.
I stopped into this location earlier today and bought a couple of items through the self check out. As I stopped to grab my credit card out of my purse, the woman working in this area came over an started telling me to push the check out button on the screen thinking I didn't know how to use it I told her I knew how to use it.... and she responded " Then Do it!". This is completely inappropriate behavior . Staff dealing with the public can't be raging out at customers because they are not doing what they think they should be doing, this women needs to addressed and deal with her unprofessional attitude. Hopefully management sees this review
Curbside pick up - real life saver.
Great variety, fresh food, but the sushi chef speaks very little English and was little help picking out a selection for my son.
Love this store! My go to grocery store in Oakville. Very large, open , clean and clear aisles with lots and LOTS of merchandize to choose from. I get lost in the selection or sometimes go crazy exploring for new tastes and products in the market. Espl love trying new PC brand products and above all the PC optimum program is a big bonus which elevates my shopping experience.
Love price matching stores! Fresh produce and great quality of meat! One complaint i have is their bread isn’t very fresh!
It's 17:15. The store has two lanes open and is running full carts through the self checkout lane. This store does not know what they are doing.
Great shopping friendly service
My doctors office is located upstairs. It is handy if I have to go shopping. Staff is friendly.
Tried to use self check out to avoid the smell of employees working the tills but I think everyone else was doing the same. Found everything we needed and left.
Thanks for the feathers in my turkey guys.
Friendly staff
Pros: Very clean, wide variety, Joe fresh Cons: Expensive, international section isn’t at good as it used to be, long lineups
Almost always got what i need.
The largest, cleanest and most tidy store in Moose Jaw with really good prices.
Fresh produce stock always empty.
Good fresh veggies and fruits
Crazy busy, but dispite that it's a well organized store, don't go their often but when I do I can find what I'm looking for. They also have great deals every now and then, worth it to keep an eye out.
This place has it all! It’s overly packed, no matter what time you go! I’ve been to this place few times, and every time, it’s packed. The fresh produce is needing improvement. It’s not a cheap place. When you find out your oranges are going bad, you only picked them up three days ago, it’s upsetting. I find that with most grocery stores, the quality of fresh products is very much lacking. I go there for the convenience more than anything. It’s open late. It has everything I can want, all under one roof.
Prices are getting really high, staff cannot speak or understand English, therefore, not helpful. Long line ups, cahiers are rude and don't interact with the shoppers. A smile would not kill them or a cheery good day.
More expensive than other grocery stores but better selection and more services too.
I would like to see more people working in the store to wear mask
Where I do regular shopping starting to switch over to sobeys however for the fresher produce fruits as well
Clean but sometimes a few of the staff can be rude, almost as if your disrupting them
(Translated) Expensive AF! (Original) Expensive AF!
Great place to shop.
The superstore is one of my go to places for just about anything. Together wit fortinos they pretty much got me covered. I love their health food section and the pharmacy. The produce is good and the pc private label will beat the national brands every time hands down.
From Fresh veggies to cold beer you can find it all here
Groceries are so expensive
No posh tonic water
Nice place for shopping, still the prices are above average
Seldom competitive on canned soda
Great grocery store! Staff is friendly and the facility is very clean.
Way better than Walmart!
Friendly, helpful staff. Huge store,wide selection of product. Nice produce.
Best place to get groceries
This is got to be one of the worst superstores I ever had to go to ppl are very rude
Some good deals to be found if you enjoy digging for a loonie to get a cart, then being followed by security, and finally you wait in line just to be charged for your bags that you must fill yourself.
Always a busy store. Good selection and sales for groceries/meats/veggies etc. Long line up's for check out. Self serve check out line was pretty quick, a lot quicker than waiting for cashier.
Well my husbend works there and we get 10% off
Love the pcawards
Really happy with Superstore amidst the pandemic. I usually use the curbside pick up option (order on line with PC Express), but going in was not a bad experience either. I didn't have to wait to go inside during the weekdays, and was able to get what I needed quickly. As with any place, some customers were not considerate of social distancing practices, but most people (especially staff) were just fine. I felt safe being in the store, even though I don't do it often. Stock levels are fine too. Either with pick up or in-store shopping, I haven't had any issues getting what I needed for my family. Recommend!
Huge store with great selection! I was able to get multiple items in one trip. Often have many of the things I purchase on sale. Friendly staff, good one stop shopping.
????????
I always find something I didn't realize I needed until I saw it down one of the aisles. Great freshness on the veggies and I even ran into some Captain Crunch that was on sale just when I needed more!!
Always busy, some staff with masks not covering nose
The deli is painfully understaffed.
Waited almost 10 minutes to cash out but otherwise great selection
I love the meat samples lol
Always a mess, point system is good. Not a fan, not organized, pallets everywhere.
Great prices compared to their competitors ...a lots of attractive women shop there as well
Lots of 'everything' ,except a decent toilet.
You literally need min 2 hours to shop here. It is expansive and has everything you could imagine. It really is a “super” store. I don’t prefer to get groceries here because it is a bit scattered in organization and I find it hard to find everything on my list. But if I have time to kill and want to browse the many home, clothing, beauty, etc sections and more, I will definitely stop by!
Super store is the store to shop at! Great prices and friendly staff. Only thing I would change, is on cheque days, have More Cashiers on.
Largest grocery store Ive ever been in...very helpful staff.
I give 4 stars because it seems this store can't be bothered to keep carts in the store. Other than that the store is mostly clean and the staff are friendly. They're changing stock around a lot so it's sometimes hard to know where things are. Also be careful of the prices on produce. Bought a tub of pine apple and not only did it taste bad it was priced 2 dollars more than any where else.
Lots of parking, self-check outs, and guaranteed all check outs open! Great service
Ok
Fruit is always fresh, pretty decent assortment of protein/workout shakes/powders and always enough tills open
Great service, lots of variety and oftentimes you find great deals
Used their online ordering serves. I orderd letting them know when i would be picking up. I just parked in the designated spot. Phoned the number and they brought the groceries to me. If you have elderly or disabled freinds or children or dont have time to shop i recomend this.
The sugar free selection has gone down hill fast.
Huge. Worth the hike. Best cashier Service in Prince George BC.
I love when they added Asian foods aisle!????Some Filipino/Philippine products that we're craving are available.???????? Also love the korean snacks????
Shelves not stocked. Boxes blocking the isles..very dirty. Very unpleasant store to shop in.
Excellent store that i can walk to from my house!
A good store environment
Has all your food needs and alot of household items. Only downfall is not enough staff for the amount of customers
I do like this place but the prices are going up and now it's getting to a point where I to travel to Lethbridge to the wholesale company to buy my groceries a box of chicken was $11 now it's at 18 or $19 I roughly spend about 900 + $a week I know all the staff and are extremely nice. I would like to make a list of other prices and changes but it makes me upset. I do understand about inflation I do know the markets for the different foods. Its just sheer greed and taking advantage of your customers. It's bad if I could drive to Alberta and back and save money just saying. I do like the point system but because of the price is always going up I really don't save any money my bean counters keep track of the profit and loss of this company point system when I'm buying food towards what I'm saving I really don't save anyting it looks good but that's it. I'd be better I better be getting fresh fruit and vegetables and for the prices that I'm paying you better roll out the red carpet, on the up swing safway is still the most expensive so I guess I give you more star Happy shopping everyone
Not a fan of 'multi buy' discounts as that discriminates against single people, seniors, and the less fortunate. However, that's not a decision made at the local level. This store is generally in good clean order and is generally my go-to grocery store thanks to their price matching policy and product selection.
Can find what you need, wish there was a larger selection of organic food but its very doable with what they have.
They usually have a meat special and price ranges for everyone. Also sushi bar and beer isle. They even have a toy section for kids. Its like Walmart but better and they have more cashiers on. Perfect!!!
Always packed, lots of registers open
Typical Superstore experience. This one is really clean.
Canadian, first reason I shop here. I try to buy Canadian made and I start in this store. Always clean, great staff, priced competitively and good selection.
Always a wide selection of fruits and vegetables. Largest local selection of culturally-specific foods at reasonable prices. I don't care for the quality of meats, however and I shop elsewhere for that.
Huge store friendly staff
Definitely one my Main shopping Stores, I really like the perks of Having both a bank card and a Credit card with them. Makes shopping that much more Fun
Clean and well kept. Good value with PC points program. The store has a Mobil Gas bar recently converted from PC gas bar.
Lot of tills open very busy but moving people through quickly.
Shelves are always stocked and they have some good deals. I’ve always shopped here in the past .I reported cartons of eggs broken in the very front of the cooler. They were still on the bottom of the cooler two weeks later. While there doing repairs at the store, I had the pleasure of seeing 3 male staff members use the bathroom then return to work without washing their hands.
Eh it's got all the stuff you need, and the stuff you don't.
Covienient location. Friendly staff
Better then wallmart!
great customer service this evening from the cashier. informative and very nice to dpeak with. i only wish i got her name to take the tine to call that one in. she deserves the recognition, especially if she is like that all the everyday. i think i will use my receipt and find out.
Favorite Grocery Store
Usually has everything that I need, even healthy alternatives aisles.
Great prices
Always busy and often out of stock on items we frequently buy.
Never enough people working the tills. We just left and waited in line for over half hour. There was only 2 regular tills open. And 3 express
Well stocked, good prices.
Staff is helpful they sanitize the Cart before use.
they have everything there that Walmart has but they have PC points. You can save up enough points in a few months to buy yourself something nice
Forever out of cilantro and powdered sugar but there's always Safeway ????
Very nice and organized store. A very good selection of goods and the produce and meat very fresh. I enjoy my shopping experience there.
Don't but fruit here it's always moldy other than that it's cheap and ok
Great experience
I only shop here when I need a few things since I don't carry a loonie with me for a cart. You can ask for one at customer service, but it adds a good 15 min to your shopping trip.
⭐⭐⭐⭐⭐
Wish they have more south asian foods and spices.
As always my struggle is the $1 cart. Never have a loonie at the right moment. Other than that the shoping is good the service counter was great the new trainie was quick and very through. Would give 5 star but often think if the carts were …
An all in one store foreshore
The staff are helpful and fun when you engage them in conversation, they will direct you in where things are. Too bad they can't wear roller skates any more LOL These days oh wow... Never going to happen lol Overall a great experience! Not sure if Loblaws Pharmacy I Has their own page, but I must give them 10 stars instead of 5. What an amazing team!!
Frequently out of stock on many PC products which should not happen as often as it does!! Everything from water to pet food to snacks. Frequently out of stock for several weeks at a time. If it wasn’t for the fact that this store is the closest to me when I need something fast...assuming it’s in stock... I would never go there.
Best prices for groceries, but very dirty and unkept.
Competitive prices and selections
Easy to shop. Lots of variety, great dairy selections and lots of great items in the deli dept!! Fresh bakery section!! Deli rye bread is the best!!dennis
Excellent place to shop for great deals
Found it very difficult to find PC Extra Old Cheese, as they have cheese in the deli section where I couldn't locate it. I asked someone who works there for help, and was sent to the dairy section, where I couldn't find any of the cheese. I asked someone else who was working closer to the dairy section, who sent me down an isle, where I finally located it. Also, I was unable to locate the electronics in the RCSS. Other RCSS stores have been laid out in a way that I had little to no trouble finding the items that they carried. So all-in-all, I wasn't very impressed with this location, including the initial directions I was provided by staff while I was there.
Much nicer store than our local store in Courtenay.
Same everywhere. Cheap gas with Plus points.
Great place for all your grocery needs. Very fresh food and clean store. Has some nice home items as well
WENT TO BUY SOME GROCERIES FOR THE COTTAGE THAT WE WERE STAYING AT AND I MUST SAY THE SERVICE WAS GREAT AND SECONDLY, THE GROCERIES WERE CHEAPER THAN IN SOUTHERN ONTARIO. BOUGHT A CASE OF 24 WATERS FOR 2 BUCKS!!!
Good superstore fresh produce, well stocked shelves.Smaller clothing selection than most selections, but way better than Walmart.Lots of parking, good seasonal selections.Good sized Pharmacy.
It's my favorite place to go shopping food and kitchen appliances ,and to buy my medicine. And there's a joyfresh cloth I love to go there .and I love when I'm buying then I I use my masterpoint card to get points then get free stuff.
Reasonable price and easy to locate products
Store has a lot of selections for every department.
This store is in a rough area. They have a parking spot reserved just for police so that should tell you something. It is not that the store or staff are bad but the location is just really unfortunate. You will be able to find all the things you'd normally find in a Superstore with a few extra security measures though. I.e. locking cabinets where the clerk will have to unlock, coin unlock shopping carts either a looney or tooney, etc.
Good prices..on lots of items..again..you must know your prices
Great selection, well lit... bring a looney for the grocery cart
clean, always stocked, great variety and prices
Not enough cashiers and the one serving me forgot her glasses and was slow as molasses
Need everything with only one stop you can fit in? Well, here's the perfect place.
This is a great store to shop as the food selection is great and there are many other items to choose from as well. Service is great as well
Always great
Part of the Lablaw chain of stores and I think it's worth shopping there. They have a huge clothing section, a large health section with pharmacy, the household/housewares selection is fantastic. This store has always been well stocked any time we have shopped there. My only complaint is the parking which has nothing to do with the shopping experience.....just a bit of a headache getting a spot and pulling out.
Garden center is nice. Seems the grocery store is always busy
I do most of my grocery shopping here. Good brands. Good prices on most things. Nice natural foods section. Some produce is digusting at times and left on display for a long time after it is no longer fit for sale. Some of the deli staff clearly don't like their jobs and treat customers poorly if not ignoring them altogether.
Great staff, great service!! Especially in the pharmacy!! Been comin here for years & will continue to do so!! Thank u!!
biggest place in grande prairie for grocey aside from Costco. parking is a bit sketchy and tight.
Everything all in one spot. Some prices are better here then Walmart.
Just wanted to give a shout out to Carl the buggy boy for enhancing my shopping experience at this location from parking my car to returning my cart, he reminds of resort staff when I go vacationing to the Caribbean islands - so jovial and refreshing. Ty for putting a smile on my face and for checking in with me regarding my shopping experience in the hopes of achieving true customer satisfaction.
There's self checkout for your small grocery shopping experience, and a lottery kiosk if your feeling lucky.
Loaded with everything good shopping exp
Very, uncomfortable place to shop as they follow and watch your every move. Security ( treating their honest, loyal customers like potential shoplifters) making you feel like you've done something wrong.
Poor selection for women's clothing, but otherwise an excellent superstore. I've had a great experience in their mobile shop as well.
Love it.
Kinda busy but was very good service thx
Cashier seem clearly frustrated working here, they don't even speak with respect.
Always good produce and love President's Choice. Open till 11pm which is great.
Great friendliest staff ever.
I love this place.
all lanes were open which made it a quick trip
Nice selection. Ample parking. Reasonable pricing.
I love Katie and tarek's it's pet friendly it's a great place to socialize and start service dog training
They never have enough register's open. Close to the end of day fruit and vegetables section is mess. Prices could be displayed wrong. On the good side, prices are reasonable for the most part.
I usually shop at walmart but there are somethings i cant get there so i have to go to superstore. Its ok but lots of expensive things. Clean bright friendly just expensive
Great selections of fruits and vegetables. The self service checkout really helps with quick visit.
Prices of groceries going up, too crowded half the time. rediculous lineups.
Nice place to do shopping
If you are looking ethnic food, it's a great place to find them. However vegetable freshness tend to be be meh at best
Nice and clean store
Good prices
Great place for decent veggies and organics but don't shop on welfare week they raise prices and less deals like every other store in town does
Always great deals found here. Luvin it!!
Expanding ethnic food choices and best grocery prices in town
Lots of great variety at this location! Took one star away because the staff there can be rude and condescending sometimes.
Good prices so it's always busy!
I drifted around with the shopping cart.
It's a good store. Decent prices. Nothing spectacular.
Clean, organized, a calm atmosphere.
Really impressed with their covid cleaning routine on the self check out lines.
Grocery store where you can earn points
Friendly people.
Love the selection of International Foods
Great click and collect service....been a positive game changer in shopping with children. Now I can do it online while they play. It's a win win situation!!
Some staff are too busy on their phones to actually pay attention to their customers.
I have been using their Click and Collect for about 3 years now. It was initially very well run with ample staff and low wait times, around 5 minutes. The wait time has slowly increased, even pre-pandemic. Now they've opened so many spaces for each slot I sometimes wait 20-25 minutes. The errors with my order have increased in frequency as well, even pre-pandemic. The one redeeming part of this is that when you call in to the 1-800 number to report a wrong item or wrong charge they are very accommodating. The staff turnover is very high here. Some are pleasant, some are miserable. Last order I picked up had no receipt in the bags, so I called in to advise that I didn't get a receipt. There was no apology, I was simply told I could return to the store to get it. I let the girl know that I don't live in Kitchener, and would not be returning for an error on their part, but they could email it to me. She said she would, then never did, and it's been days. But why wasn't that suggested first, in an effort to provide good customer service, why am I coming up with the easiest helpful suggestion? I called back in today to request the receipt and was told I would be called back, still haven't heard back. Overall, pretty bad customer service. I've decided to try another grocery pick up that's closer, and see if it works out better.
Probably the best grocery store in GP for price and selection.
Very much your typical superstore. Great staff, good selection of produce. Deli, bakery, seafood, electronics, cosmetics, pharmacy, Joe Fresh plus a health & vision clinic.
Overall good prices, would have given 5 stars, but was over charged for an item.
Ample parking, friendly and helpful staff, fresh produce, quality products and overall satisfactory experience.
Had what we needed. Thank you
does not feel homey like Safeway does. Its very cold and sad makes me want to hang myself when I have to go there.
Long walk from car to goods. Long walk from food to pharmacy.
Always have what we need, the prices are reasonable and love the PC Points.
Terrible shopping experience. Calling before for curbside pickup. After 20 min drive and half an hour waiting in the car, they told me they did not have the stuff on the shelf and at the back.
I am starting to really dislike shopping here. I shop here specifically because I like their PC Blue Menu naturally flavored soda water but 95% of the time I cannot find it on the shelf because apparently they are out of stock. I have tried many times to find a staff member so that I can find out if they have more in the back room, but that is a fruitless task. I go up to customer service and they tell me the same thing every time (without checking first)... "we only have what is on the shelf". I find this hard to believe as I have worked as a stock clerk in a grocery store before. I just think they are too lazy to find out. ????
The real Canadian superstore is a great place to shop whenever the prices of other stores get too high.
It was kinda dirty and messy. Would suggest the online shopping 100%
Great store. Floors are very dull and displeasing.. pls let me know if hiring floor cleaners/wax lol
Great cashier, a pleasure to talk to. Although our world is so computorized now, most people don't have time for each other, verbal communication is a lost art.
Good prices, good selection, lots of cashiers working
Great selection and they now sell liquor, not fond of the new long aisles tho.
They always have whatever your looking for and for a great price too!
line ups soo long people in too much of a rush
Clean and well stocked, has a bit of everything you need. Well stocked vegetarian sections.
Best store in town for grocery shopping.
I love that they have a health food section and a wide range of produce.
I find it a fairly average grocery store. It's large and has a good stock of more special items. Recently had to start shopping for gluten free products and their selection is not bad.
Safe place to shop and good prices too.
I love Superstore we found all my daughters school supplies and lunch stuff! That cashier Cheyenne is so helpful and very cheerful
This is a great place for a shopping trip. Not only do they have a good selection of groceries at low prices, they have so much more from clothing to household items including some furniture and electronics.
Good for quick stops or getting groceries for the week. Usually clean and organised.
Great place for groceries
It is a good place to shop they carry most of the things we like to buy.
Excellent selection of food, cosmetics and pharmacy items. Prices are quite good, but you have to bag your own groceries, which is a pain. Located beside the Yellowhead Highway, and served by two transit routes.
The store is clean and it's good for what we need. Tons of different products, not a lot of singular selections.
Al from the pharmacy is my hero
Bought a few items..satisfied with my purchases
Only place i shop long live no name
Finally found what I was looking for...always sold out!
It's too cold I. There and they should make everything free
Love this place. Can find my African food sometimes here
Usually able to find what I need.. staffs are well trained and helpful, check-out tales are never queued for long. The Best Superstore in Medicine Hat ????????????
One of my favourite places to shop! There's almost always discounted meat and veggies available of you are able to use them right away. Their prices are cheaper than other stores like Safeway, and it feels better to be buying from a Canadian store instead of Wal-Mart. Staff is always friendly and willing to help. They have a very wide variety of produce and natural/organic foods!
Very big has everything bran is available in kitchener only in this store. One stop shop and at times good deals and discounts on total value of shopping far from my place but love going the distance.
Nice big store with great selection.
This is my favorite grocery store to shop at. Best compromise between price and quality
Only reason I gave it 3 stars is cause I have go all the way up the hill to wholesale to get the same ch cutlets but that are $2 or more, cheaper. Otherwise it's a solid 5.
Great store, always good options, quite busy at all times though
I've always shopped here for groceries. I like the selection of produce. But some days they don't have what you need. But still 5 stars.
Great place
Great selection of foods and very helpful friendly staff.
Great place! You can get almost everything for your household!
I do most of my major food shopping here. And you can order your shopping list online and have it ready for pick up within the next day, very convenient.
Great produce area, pastries, huge healthy for you section, friendly staff. The store is bright and clean and easy to navigate . . just avoid the Koodo Kiosk (attitudes, lies and excuses)
Best grocery store hands down
Very good grocery quality service and best price
I like Super Store. For some time now they seem to be under staffed on the floor for stocking shelves.
Almost everything available and some items are really cheap.
Produce is good and it's a clean store
Staff is scarce and not really knowledgable of the layout of the store. Had to ask 3 people before I could find what I was looking for. The prices are good and the checkout is at least a reasonable speed so that's fine, just don't ask the staff for anything or you'll get a deer-in-the-headlights look 80% of the time.
I've been to many superstores around brampton and mississauga and this one by far is the best one there is. So spacious, so clean and so organized!
2.5 stars really, the service is always so so, the store cleanliness needs improvement. The balance of foreign employees is lopsided the past few years towards Pakistanis.. I think there are lots white people going to the local CNC College and UNBC University. But Pakistanis are making moves to once they get in to a job place, they never leave, once they take management, they start hiring majority east Indians. Sure they will hire EU and Chinese etc, but they'll make it unbearable for any other nation to want to work along side them. Just calling it like it is...,
Not that good and over priced
I love this store and it's cheap place to shop for great food!!
Nice and clean. Big lineup for regular check out. So we used self checkout.
I love going to this store, it's huge, always stocked and enough staff to assist you with.
Could be cleaner, don't like how they don't enforce masking at all.. Prices are cheap tho
Have been absolutely wonderful through all this recent hardship..and arent turning customers away at all. Some cashiers are really awesome too!
A few years ago: Joe Fresh tankinis and swim tees were out of stock in plus sizes. The swim suits here are a big seller, because there was hardly anything left in the items that I was searching... Good store overall. Nov 2019: *Updated review. Perfect Pajama t-shirts *Christmas themed for a magical vacay at Florida, Universal Studios: 'Believe', 'Brrr', 'Oh Deer' print. The Believe is perfect for that vacation, and with a Polar Express message kind of feel, *the movie. On sale too! 3 T's for @$28!
fully stocked of all but one item... it was a great day :) thank you!
Often I find the staff to be nice and very helpful. I can generally find what I'm looking for and when they have sales on various products, they usually have a good supply of the products. I have had occasions like the other night when I was going through the checkout. The girl couldn't answer any of my questions and basically had no skill at figuring out how to resolve problems. I.E. we had produce that we had carefully chosen to get the best of the bags of pears they had. When we got to the checkout there wasn't a item code on it. She did pick up the phone/intercom once to get a price check. When she didn't get an immediate response she had no idea what to do next. She suggested not bothering to get the produce. We wouldn't have taken the time to get the pears if we didn't want them. I finally had to rush over to the produce dept, find a bag with the tag on it and carry the heavy bag back to the checkout. After all that she wanted us to take the random bag I grabbed which had no ripe fruit in it. She couldn't understand when I tried to explain to her that I wanted the fruit I had taken the time to pick out for quality. I actually had to argue with her to get my original pears back. It was frustrating and time consuming. There was a lineup by this time and I'm disabled so it was very tiring and caused me physical pain. Thank goodness that that isn't the norm there. It does bother me a bit that the parent company-Loblaws is starting to monopolize a lot of the market, especially now that they've added all the Shoppers Drugmart chain to their big collection of various stores.
I like the blue white color mix the building has
Excellent service provided by friendly staff. COVID precautions taken as required. All items plus extra bonuses found. Was impressed either complimentary staff.
I absolutely love this shop... you find lots of varieties of food... I was looking for Mexican food and I was very surprised to find a real mexican one... like Jicamas or Chile's poblanos, I also bought a maseca flour for tortillas. You will find a lots! Clothes, pharmacy, home deals... this shop is gonna be one of my favourites from now. Prices are not expensive you find some offerts and staff is always very happy to help you. I will definitely recommend this shop... a lot! ;)
This is my neighborhood Superstore. It is situated perfectly just off of Rochdale Boulevard and Pasqua Street North, with other popular stores and restaurants within close proximity. Staff always makes an effort to keep the store running smoothly. Washrooms are always tidy, and even if they are not, you just mention to Customer Service and it is cleaned in a very timely fashion. The store overall is kept neat and clean. This is by far my favorite place to grab produce, it just seems to last longer. They also have a prepared meals section with a great selection of single serve and alads, fruit and vegetable platters, pepperoni and cheese trays, and food from the deli. Superstore is just an overall great grocery store.
Everyting you need in a store. From food to clothing. Clean and spacoius. Helpful staff. Massive parking. Conveniently located in Prince George which is a great community of hardworking people in what hase been hard hit economically but is making a bit of a comeback. The forest fires were on when i was there but the selection was still good.
Everything is way cheaper
Fruits and vegetables section need some addition in variety. Most of time most of vegetables are not available.
Public services and free parking, and we can get good customer service
All great. Variety, food, staff ????
Because of the covid regulations
One star review is based on current Covid guidelines - I was lined up to check out with my infant daughter when a woman came up directly behind us where I could feel her breath on my neck I turned around and she was not wearing a mask despite the region's mandatory make bi law when in door. So she was not wearing a mask and not respecting social distancing. I asked her to please take three big steps back to her own little square and she blew up on me going on about how she was just admiring my daughter and I don't need to be rude. A staff member was standing nearby and said nothing. During my visit I counted 13 people who had removed their mask once entering the store. If staff are not asking unmasked people to leave the store I cannot continue to support your business. I wouldn't bring my daughter shopping if I didn't have to.
Best place for groceries shopping
Very busy store during the normal rush hours. Mandatory mask wearing. Prices are a bit higher then other stores. Always clean and has a wide variety of goods!
Excellent prices, varieties and easy check out with self checkers
Very clean and well laid out. Very good prices
Busy and convenient.
Low prices, huge selection
Great place to grab lots of food for a decent price they don't have much sales because theur food is already so affordable recommend this place for anyone who needs food
Good selection and pricing but the staff at the self check out are clueless, I’ve witness people not scanning things almost every time I’ve been through. The parking lot is so trashed items fall out of the cart from the bumps.
This store is huge. Great for social distancing while shopping
I love this large and exceptionally clean place. It has the best veggies. So fresh. I love their sales. Right now the price of their fruit and salads is more than just right. It is better than anywhere else. I like freshness but when the price is too high it is definitely a turn off. Not here! Fresh veggies and cheap prices! Wow! Plus when I went, there was an in store sale for Maxwell House coffee. $2.99 for one of those big blue cans. So I bought enough to cover my appetite for coffee until at least February of 2021.
Good place to shop. Open till 11pm everyday. Full cashiers on sat & sun.
Great savings and huge store so selection was good too!
Typical grocery store. But the points system is awesome. Saved me a few time when money was tight
Great place lots of good priced products well organized friendly staff many delicious items, big organic section with many different items
This is not just another real superstore. The staff here is very helpful and they take their time to assist people in every way possible. The also have a halal selection of meat products so that's great. The lines in the checkouts also move very quickly. I love shopping here. The only issue I have would be that they close too early and do not stay open into the early hours of the morning.
I love this store. Always specials and reduced food that is fine
Great store
Very small asile and the biggest section that they have is the beer and wine section feels like a waste of space since the beer store is right down the road.
Good deals
Getting to the till was quick, no lineups. The staff however seem like they don't want to be there, hardly a smile from any of them.
I love it super helpful and honest!!! Love to work there one day!!!
Always a hoot walking through the old rcss. Great deals and great staff. 5 stars all day
Teenagers posted at front door. Several unmasked people roaming aisles. On the long weekend there were way more people in the store than there ought to have been.
Good prices but the staff are absolutely hideous, stupid and some don't even speak English.
Got my flu shot here. Noticed med clinic was already closed around 6:30 p.m. when posted sign says open till 7 p.m.
Great selection of food and spices, sauces ect... Quality food and great deals.
I used to love to go to Real Canadian Superstore, especially when I lived in abbotaford BC, I used to go there for gasoline and taking cash out from the ATM machine inside the store, and they also had moon cakes for sale right after the moon festival every year in the middle of September! I have to say I love Real Canadian Superstore, I just don’t go there anymore.
good place to shop. cheap
Disappointed
It’s got almost everything you could need. Price match makes this my go to place to shop in town.
Our family lived close and always goes here for quick shops and big grocery buy trips. There are regular tills and self serve tills which is great. We have always been happy with their food and produce and the staff have always been helpful and kind.
When getting my cart from the sanitized area there was a grocery list left in the cart so I cleaned it with whatever cleaner they had sitting there, but kind of unsettling during a pandemic.
Don't go to the superstore if you're worried about Covid. Saw at least 10 people not wearing a mask in my short 20-25 minute shopping trip. One person walking into the store in front of me wasn't wearing a mask, so I let him know he forgot, and he replied with "I didn't forget". I guess it's okay there, the employees said nothing. Even an employee outside gathering carts wasn't wearing one.
Good deals specially if you use your clubcard
Always quick in and out! Great selection of products!
Thanks.
Would 5 star but I hate the dang carts that need a loonie to take one! Lol other than that's and we'd be great
I like the wide variety of food here.. one thing I cannot stand is how we have to bag our own groceries.. it’s not even the fact that I, myself, have to bag mine.. it’s when I see an elderly lady/man getting shoved down the line like cattle trying to move as quickly as they can to bag their groceries... My teenage boy has helped many struggling with this.. it needs to be addressed. I haven’t been back for months now because of this
Great service from pick n go.
Really awesome'''
Great store, One might say Super.
I shop for work every week. I over fill 3 carts everytime. Some of the staff know me by name. They have always treated me so well, helping me bag from time to time. I love the ladies who work there. Everyone is so friendly and helpful.
The staff are far more concerned about their own convenience than the customer's. I won't even bother shopping here any more. (Edit in response to reply:) you could start by telling cashiers that if a customer shows up at their lane, and their light is on, turning their light off and saying they are now closed will not be well received by the customer.
Find almost everything at good prices.
I shop here because it is conveniently close to home. It's not my first choice though. They redesigned the store a couple of years ago and I don't like the flow of the store. For being such a large store, sale items are often sold out. When price matching, products tend to be 'out of stock'. I do like the large produce section they carry. The sushi selection has a good variety. They also have all their check out lines open on weekends. You need a loonie for a cart but that keeps the parking lot tidy.
Don't see me again. Could not pay with real money. Go to Safeway and get to let my money there.
I love PC products
Always fresh fruit and veggies! Lots of cashiers, lineups were short and moved quickly.
Weird spot for bags of ice ???? but hey great place to gather PC points. Good luck in this weather though
Good service not long waits in checkout, new l robots are cool to.
I would give zero stars if I could. Today this store has wasted over an hour of my life, my gas, and stressed me out. I waited 30+ min for my order then drove halfway across the city only to be called back and told they forgot a bin of my order. Ok. I drove all the way back, they put one bag in my trunk. Then I drove all the way home, unloaded my groceries and THEY CALLED ME AGAIN TO SAY THEY FORGOT MORE OF MY ORDER?? I now have to wait an unknown number of days for a refund on these items because this store is utterly incompetent and I am not driving back a THIRD TIME. You really put the SUPER in this store.
Extremely small international section which was a bit disappointing
Good supermarket
Never had a single issue from here. Everyone has been polite and respectful for the last 3 years I have been shopping there
Cheapest prices best selection shopping bonanza
General staff and stock is great. Don't ask service counter for help they try but have no idea where products are. Very disappointing but still better overall quality of product and staff then any other store
I am from out of town so it is like grocery heaven in Superstore. So many choices.
Good quality fast in and out reasonable prices
Usually long line ups when on busy days and it's okay because the tills go as fast as they can. However, the self-express can take a little longer. Love shopping here most because they have everything on my grocery list!
Find what i was looking for.
Covid has changed things. But they are doing their best.
Helpful staff
Very good superstore
Great store but long, long lines at checkout due to the pandemic, ridiculous.The ice cream melted by the time I got to the register. Not the stores fault but next time ordering groceries online.
Excellent store environment, fully stocked products and sale items with friendly customer service staff.
I can usually find items here that can't be found elsewhere. Bagging my own groceries can be annoying. A couple of days ago I went there after work. The tills kept freezing. I unpacked and packed my full cart twice and was moved to another till 4 times and sent to the back of long lines. That till would work for a few minutes then freeze. The 5th time I was told to move to another till I left my full cart in the aisle and went home to order groceries on line. Two and half hours in that store with nothing to show for it. Perhaps this was all a rouse to get customers to shop on line. The staff are generally unhelpful or unknowledgeable about groceries. They seem overworked and lethargic. If you need help they walk past without making eye contact. I will still shop here every few weeks to get my hard to find products.
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Always busy, I find it very hard to locate items since they are constantly changing the layout of the food section. For the most part the products are good quality and the prices are decent overall. Do some price checking if you don't mind shopping in multiple places.
Lots of lanes open, good prices on everything from groceries to other things for your home.
Super Stores are all good. Depends on the time of the day, the staff and customer ratio. Depends on the day, week day or weekend. There is no reason to un like these stores.
Friendly people worked to the bone
The pharmacy could use work. Plenty of selection. Great prices.
Awesome service, love the sales & even normal prices. I save money by shopping here
I bought some NN Chips (ketchup flavor) then I found out those were expired. I returned it to them (10-15 bags). And after 2 days I saw those expired chips again in shelf. Worst thing they are doing. Manager must be uneducated. Those chips had expiry date of 7th January and those were still in shelf on 15th January.
Great steaks
Had what I was looking for at a descent price
Cheaper than Loblaws!
Wrong advertising about price matching as they price match only certain items with few other competitors and not all. Also never keep adequate stock of items on sale
Nice modern store, good selection
Can't go wrong!! PC Points!
Friendly staff. Especially who cracked a joke on banana boy... lol
Lots of selection at good prices.
Very convenient to shop. Organized, so can save a lot of time.
It's affordable
I love shopping at superstore
were i do the majority of my groceries and they price match
Good selection of groceries and decently priced can't complain
Very hard to find an employee to help my disabled mother. Cashiers were nice however they didn't seem to follow their own policies as far as check out routines which made it confusing for the customers.
One of the nicest places in town
Good prices and selection. What more do you want lol
Patient Staffs
Didn't find what I was looking for.
Pricey but good selection
Decent products at decent prices.
Our comfort store...Lots of choices here International food products to Local...I usually check their 30 off items...
Prices are good, staff is nice enough but the layout and the lighting are irritating. Despite going here often I actually spend as little time inside the building as I can.
Visiting out of town. Went with my sister and niece and great niece. Nice clean store and not too crowded. Friendly staff
Always have what I need one stop shop
Good but alot more distancing is needed cashier are fast though
Good price and quality
This is pretty much your standard run of the mill, cookie cutter, Canadian Tire. If you've ever shopped at Canadian Tire, you now they pretty much have everything, and this store is no exception. This Canadian Tire is one of the larger variety, so it has huge stock. One thing of interest is that this Canadian Tire has it's own gas bar and car wash. If you collect Canadian Tire money, you do get a certain amount back per litre purchased.
They always have everything I'm looking for
Superstore is always good. It is clean and I could find everything that I want with proper quality and reasonable price.
Not everthing they have have in Grande Prairie. Still lots of stuff
Great service, Staff member Michelle (S) even helped me out to the car with my purchases. That's the difference when I come to a small town. Wonderful
Clean
Great place to go for your groceries
Lots of products to choose from. However staff seem unhappy/over worked and can get grumpy sometimes. Bagging your own things can be stressful because you need to get it bagged before the next customer collides with you. Parking lot is usually too congested and cramped. Needs a better layout to reduce traffic accidents in the lot.
My favourite Superstore in Moose Jaw!
Everything u need and more
Good prices and excellent quality
Earned lots of points this time, forgot how useful they can be, especially when it's between cheques.
My favorite shopping for groceries as well as clothing, no need to hope from store to store, all in 1 place
superstore even superman would get his Groceries from here cause full good people working there
Produce sucks
Superstore has to be the best grocery store. Some of the competitors just dont carry the stock that superstore does. I wish they had more cashiers because it doesn't take long to end up in a long line up
Decent items, prices are okay, but parking is sometimes a pain, and tough for quick visits.
good selecting customer service is lacking big time.
Huge selection of items, great prices, friendly staff.
Make sure you are not loonieless or you will not be able to get a shopping cart. Left arm is now longer than my right from carrying an overloaded shopping basket.
Great place to shop for well-priced food. The only problem is they don't take AMEX so I have started to wander towards Save On and Coop. If you need something quick, probably not the best place to go because it's usually quite busy.
Seem to always have what u need however shopping at walmart seems to be more of a money saver
Clean and great products. Cashiers very friendly. Covid protocols were best compared to other stores!
It's Superstore. Pretty much the same everywhere. Except that that this one apparently has absolutely no interest in making sure …
Always has what we are looking for.
Superstore usually has what we need but this trip they didn't. I didn't want to buy something I don't usually use so will wait until it's back in stock.
Prince George, BC store. Likes: great selection. Fresh produce. Very friendly staff. Great prices.
I didn’t take photos as such. It’s a good place. Not my first place to shop. The flip app deals pull you in to their store but then no other deals on other vegetables as such. I mainly go in there for veges but you have a variety of things to buy compared to other places .
Usually the best groceries in any town.
The lineups are too long
Every year I like shopping here less and less. Too many people not aware of their space. Will happily pay 10% more to shop somewhere more comfortable.
Bought a whole out fit with my points ..yessss
Very friendly staff
Inflated prices, empty shelves, expired foods, and 5-10 anti-maskers at any given time. When the bad outweighs the good, it's time to move on.
The produce and food quality is fine, but it under-performs other RCSS locations in overall quality. Customers almost always need to search the parking lots for a shopping cart. No one seems to reshelve items incorrectly placed by other shoppers. :-/
I like their sleepy wear But unfortunately, whenever I go there's only small or extra large and above-average left. No medium or large The rest of the story's good but I just go for my PJ.
Laid out like a value store but only a few things are a value then limited
Home
I wanted to try picking up my groceries using PC Express and tried it for my first time yesterday. First off, the website didn’t notify me when it was time to pick up. I wasn’t quite sure what to do but I waited about an hour after my scheduled pick up time slot (just in case things were backed up and I just thought, “I’m sure it will be any time now”). Since there was no clear indication for pick up via email, SMS, or on the website one hour post-scheduled pick up time, that’s when I finally called ahead to ensure the order was ready for pick up (definitely should have called in sooner to check but I was also keeping busy multitasking as I waited and wasn’t sure what to expect on my first time). Upon arrival, at around 8pm, it was a disheartening scene. In the pouring rain, one of the Superstore employees were trying to serve customers and looked soaked through. The other workers also worked tirelessly to serve a line of customers that also seemed tired at the end of a long day and long week. I watched, dismayed, as the Superstore front-liners lugged cartfuls and heaved bagfuls of groceries to people’s cars in that pouring rain. There was a small mix up with my order (what can I say, Grace is a common name ????????♀️) and one of the employees, Aidan, graciously seemed to do all he could to help, even though the phone at one point was ringing off the hook and the whole operation seemed to be understaffed. Aidan, you and your team are superstars. I’m leaving this two star review because I hope Superstore does something to improve the overall PC Express experience. Having to call after arriving while the employees are so busy servicing customers they barely have time to breathe, let alone pick up the phone, seems ineffective. It’d be great if there was an option for an online queue where a customer could indicate their arrival on site which gives the employees a clear notification and reminder (if not serviced in a particular time) of arrival. The reason why I also suggest some kind of online system is that the phone line was busy for the first few tries of calling which added further delay to the process. More importantly, I hope Superstore does a better job at supporting these front liners that are working around the clock, especially when they’re out serving in inclement weather. I suggest a couple of tarps/tents be set up, I imagine it would also improve the customer experience as well. I completely understand that this could have been a one-off experience. Based on the fact that it was also my first time, I don’t have a lot to draw from. What I aforementioned, in addition to the fact that Superstore seems to have put in little planning or care for their workers in the case of weather like last night’s, leaves a lack lustre impression. These workers are who make it possible for contactless delivery. I am so thankful to our front liners. I hope Superstore will look to improve their system and treat their employees as people, precious at that, not another commodity to simply serve their purpose. Thank you.
I like to do Shopping here, and now I am familiar where I could find the products I am looking for. The carts are clean most of the time, however I hate when people they leave them in the parking Lot. The store in general is clean, and tidy. Staff are friendly and if you all them they will happly help you. I think they could do better on the cashier side to make them smile ????
most of the staff is rude, except the lady's at the customer service desk. also rude customer. It made me mad when I saw some employees fat shame some women. I was disgusted. this will definitely be the last store on my list, to shop at.
Great selection. Staff is ok.
Great place to go for groceries
It was a great experience. I got a free gift.
Everything in store. The only negative are the roasts. Poor selection and roasts tend to be tough
Grocery shopping like a mother. Hate that the minimum purchase went up for the free gift from 250 to 300. Basically hate grocery shopping but I've got it down to a science.
Awesome
Good parking happy staff great food and good pricing.
Great times
I love the staff but I find the layout of the store to be awkward
It's got most of the stuff u need
This is honestly a pretty great place! It's like a better version of Wal-Mart. Big place, clean, good selection, and quality enough stuff.
fresh product
Best prices and good quality this is where i usually do all my shopping
Great place for fresh food and speciality items like sushi, rotisserie chicken, seafood, etc. Also, clothing, magazines and cards, kitchen appliances, etc. It seems you can order stuff using a PC or cell phone and swing by to pick up the order. Would like to try this sometime. Found staff friendly and helpful during today's visit.
(Translated) MAGA2020 (Original) MAGA2020
So today I was getting the middle finger from the girl who helps w the self check out cause I got a little snappy at her cause she walked by me twice when the help button was going off. So I asked her to stop so she didn't. I complained to the girl at the customer service desk who the other girl was busy talking to and she told me it was ok to give me the finger . I told her I worked in the custumer service industry and I know what that means and id like to talk to her mananager. And once again the head manager told me it was ok to do this to their customers . just incase you wanted yo know
The self checkout is the greatest invention since immigrant workers who don't pay attention!!!!
Very nice store with lots of variety. The staff I are very Friendly.
Huge...
Good house good products the layout is familiar and the checkouts are open
One of the better superstores I have been to. clean , stocked shelves, friendly staff, if you are driving through a great place to restock
I like to buy my fruits here! Fresh! A bit expensive compared to Walmart
Can find what we're looking for 99%of the time. Wide selection of foods.
This place is a fat guys dream ha ha
Service price & value
Decent sales dont usually have to wait in line to check out friendly staff
Lots of food good people and prices
good prices
Went in to upgrade my cellphone plan and get new phones they were very helpful and knowledgeable
I like shopping there but I don't like when people come too.knock on car ask for money and I talked to the security Man just walk away
Clean facility. Broad selection. Friendly staff.
Good prices, needs more open tills
Great place where you can do your groceries.
Always shop here...points system is good, prices and selection and no wait at 9 pm
Well organized good prices
Great stuff but higher prices as compared to other stores like Walmart.
Very clean, great variety. Average prices. Usually good sales, best meat
Cool to visits and see it. Like it!!
tough to give a glowing review during covid-19 but the place ran like a well oiled machine. I found it clean, good prices, excellent sellection, just busy but we already know that right. woop-woop
They had a great variety of products for a gluten, dairy and nut free diet. Now they have an EXCELLENT variety after they expanded that section. Thank you superstore!
Great selection, clean, well lit.
Today i come to superstore Prince of wales Regina SK at 7. 55 PM. But unfortunately entrance door was closed. Can any one tell me the working hours.
Best grocery store in Cranbrook.
I got caught shoplifting at this place when I was down in the bad part of my lwfe
Good food, fresh, and overall the store is very clean.
great store! they now have a new register you can put the food in and it takes a picture of the item and adds to your bill, never see this before. also they had a wonderful dietitian who is a wealth of knowledge. great deals are always found here
Had a good experience at the store. The store had a good selection of food items and multiple options. However, the produce wasn't fresh and the items could have been arranged better.
If you don't have a Costco, this is the next best place with groceries, and little bit of everything, Medical clinic, photo printing, pharmacy, cell phones, clothes, garden center (in summer) banking, gas, and rewards that actually are useful. I have had no bad experiences with the store employees. Besides, if you aren't a people person then you can use the self checkout. The parking lot is not very efficient and a little confusing. That being said, very few places in moose jaw seem to have decent parking arrangements and there is lots of space to park. All around one of my favourite go-to places to shop
Went into the store Friday morning to pick up instore made buns and found the all 3 or 4 days old with mould on some of the packs. Reported it to the service/information booth they said they would look into it. Went back Saturday lunch time and yep you guessed it the same buns where still there but with a smell this time. Again told the store about the problem. I've been shopping at this location since the mid 80s and have never seen anything in the before this year no the first time.
Very nice store. Staff make the store.
Busy at times. Fast in and out.
Great savings best prices in town
Awesome
Must have gone on a stock shelves day cause they didn't have half of what I needed .
Best prices in town.
Large store. Various options. Mostly affordable prices.
Great grocery store: obviously you cant get everything you need from one store.
Couldn't get all I wanted but it's the holiday season so they run out of stuff all the time. Their prices are good when they have the stuff you need. I just went to a competitor down the road and they had everything I needed so it's all fine.
Used to love superstore. I still do some shopping here but I really wish they tried harder with their produce. Always seems to be moldy.
It really was a life-changing experience. I would highly recommend you experience it for yourself.
Always have a great selection of product.
like the supply as most is stocked well. do not like that when you are ready to check out their lineups are large often causing people to stand backed up walkway with many walking past you constantly. not good thinking during an on going pandemic.
Best time to shop is early in the morning, it's empty and organized!
We use the click and collect option once a week. Generally when we get home we find that we are missing items we were charged for. Or substitutions were made that we did not agree too. Usually we deal with the manager Eric. He has promised refunds and gift cards everything that we never seem to receive. We dont live in town so its not ideal to drive back in town with the gas prices the way they are. When we have an issue we would prefer to deal with a manager that isn't snooty or makes false promises.
Always super among stores!
I'm a big decore nut! I have a serious addiction to getting new & different decor for my daughter's room and kitchen wear!!! And the superstore has some of my favorite decor and kitchen wear options like ills spend 45 minutes alone trying to decide what mugs I'm going to get and trying really hard to limit myself to 4 mugs max lol
Great location for whenever you need to pick up groceries. Fresh produce and aisles are well stocked. Great variety of brands to choose from when shopping. Prices are reasonable and plenty of items on sale. Nearby to Walmart, LCBO and other stores within walking distance. The store itself is very well kept and clean. Good selection deli and fresh bakery as well. The location also offers an upstairs for small parties. There used to be an electronic section as well. Also household items are also available like kitchen, dining and bedroom items.
Was here in a outside professional capacity, a manager, tall older fellow was rather rude to me despite completing my duties early, and in a professional manner. If this is how he treats outside professional engagements I would hate to see how he treats his actual employees.
Prices are better than save on. There is a very large selection of products. The staff aren't usually the most helpful though.
Find the pricing to be a bit better here then anywhere else in town.
The prices are very affordable and the product options are abundant. I like their black label products, have yet to be disappointed by one. I am not a fan of some elements of the shopping experience however. You need to bring a loonie to get a shopping cart which can be annoying if you forget. I get the need for this however since those carts would likely disappear if one didn't pay to use them. So remember a loonie when shopping here. I have never been a fan of bagging my own groceries. I understand the idea that it reduces costs but when I have two kids with me and need to bag a cart full of groceries it is a very frustrating experience. There have been times where an employee helped and that was greatly appreciated. I'd say this is the biggest deciding factor for me shopping there. If I have kids with me then I don't bother and go elsewhere. That said, they have a ton of products at great prices so it's worth checking out for your shopping needs. Recommend.
Good save
Good store
Chaotic place on weekends - but fortunately they have an all cashes open guarantee. Stock tends to be out by Sunday evening so best to do your groceries early in the weekend. Quality is generally good for produce but there have been some moments where it can be a miss.
Reasonable prices and large selection of food and home products. Staff is hard to find if you need help with something. Overall it is a large and clean store. The operating hours are convenient since they are open so late and the prices are reasonable. Added benefit is the PC optimum rewards program which allows you to gain points that combine with points you gain from Shoppers Drug Mart.
Competitive prices, ample selection. Usually busy. Friday nights seem to be less busy.
This is by far the cheapest grocery store in Grand Prairie if you don't want to spend a whole lot and still end up with a bunch of groceries come here plus you can collect your points and if you spend over $200 do you usually get free stuff like bowls spatulas utensils don't eat the free cheese
its okay, sometimes fresh foods, sometimes not. Would be nice if they had the imperfect fruits and vegetables. So much plastic and wrapped products though. Not really environmentally friendly.
Being here in Ontario it feels great to go to a Superstore as many of the Asian stuff isn't available in Walmart. Moreover, it has price match and kind of cheap pricing so it is also very affordable in that sense.
Good place to buy things, the staff are friendly.
Super friendly and helpful staff; always great prices for great value. Give it a try online ordering and pickup from this store, if you haven’t already given up wandering through the grocery aisles every single time!
Just discovered the tobacco shop!
This place is nice, but so expensive.
Parking lot full of holes
Good store with lots to provide.
I always phone my grocery order. I find it very helpful. Always get good food and good service. Very good addition to add to the store.
Always have a great selections of ethnic foods.
Nice big store lots of selection. Great prices. Friendly staff.
Their meat is not the best.
Mini watermelon. Not sweet..avoid. Otherwise fruit and veggies fresh
Like most other RCSS, too big for some, lots of choices for others. Lots of parking, good checkouts.
Store layoutnkeeps changing and the stock is random and scsrce
Good sale on energy drinks
Superstore. The same across Canada. Good food, reasonable prices
Best food prices...just need more employees...and price reduction on certain things...like their frozen yogurt bars they're to die for bit too expensive...and never on sale
Generally unhelpful staff. However, excellent pharmacy staff.
I have used the grocery pick up a few times which is a great convenience!! Until they forget a few of your items and don't tell you!!! Very disheartening when you're trying to run a small business and you don't have the food you need to fill in order!! Worst yet I live out of town and that's why I use the service to be more convenient unfortunately it hasn't been convenient at all. Had to wait 35 minutes last time I was there to pick up food. I'm hoping they can work these bugs out because it is a convenience to a person that is busy as I am ????
A good back up for what you need. Limited options but good none the less.
Great selection tion and prices
It's a huge Canadian grocery and home essentials store chain. They also promote Simpli Financial Services in this facility. A good place better than WalMart to go for daily essentials including cell phone plans. Has washrooms, wheelchair compatible at parking and inside store. Products been priced fairly competitive. Good collection of frozen seafood, fair collection of international food.
Great value
Good place to shop...Can get a variety of things..from A to Z... Update..it was a good experience.. Staff Janet on cash good job...
Good price, good products but not the best place for fresh vegetables specially with small amount.
Super
Lots of selections for food fruits and meats
Staff are great! Prices are very affordable. Getting PC Optimum points and free item is excellent! Love shopping here.
I really like the pricing and selections at this store and it is one of the biggest ones in town. I live across town and make the trip on a regular bases.
Great store
Great place to shop
Store is big, well organized and has a lot of products and fresh groceries. Good place for getting good quality items and has a nice and helpful customer service and staff members. To summarize, it's an upgraded walmart
Has lots of non-grocery convenience items (incl. Joe fresh stuff). Produce is up and down, organic items are decent, decent dairy, large but not my favorite bakery zone, somewhat confusing dry goods and import foods. Has a liquor zone that seems reasonable for an in-store.
Awesome The person behind the till was friendly and wasn't busy lineups
My family shopping there and had no problem with a product quality, as well as with the customer service.
Clean store
Saturday mornings are a good time to shop at Superstore because all cashier lanes are open on Saturday, and hardly anyone shops in the morning on the weekend ???? Therefore, it's usually a good experience. Also, their Click and Collect service is really good, you can order ahead of time and the produce that they choose for you is usually good quality.
Horrible.. no parking and no carts inside the building.. we went back home
Good sales and prices.
Good place to buy groceries. Good costumer service. Everything is always clean and organized. I like their produce section.
First time I've ever used the PC Express program, the online ordering process was convenient and easy to understand. When I arrived at the store to pickup my order, things were less straightforward. There is little signage for the area where you pickup your online orders, making the experience a little confusing at first. They hadn't processed my credit card when I arrived, so I was forced to pay AGAIN in the parking lot. My items were fairly quickly loaded into my vehicle by an employee and I left. When I arrived home I double checked my items; the produce I ordered was in good conditionrcondition, but some items were not included (I was not charged for these missing items), however, I had been charged double for one item! I called the store to be reimbursed for this mistake, and spent what felt like an eternity trying to explain this seemingly simple mistake to the customer service rep on the phone. She was unable to find a PAPER COPY of my order; they allegedly do not have this information stored electronically! It was completely unbelievable to me that they would only have paper copies of customer orders placed online. The customer service rep was also completely illiterate, as she was unable to spell my name despite me slowly spelling out my name 3 times. Arthur isn't a difficult name to spell, there was even a PBS program of the same name. Anyways; unable to find a paper copy of my order, the rep was eventually able to take down my information and I was told I would be contacted once the copy of my order was located. I doubt I will ever hear from them again.
The best part of shopping here is the selection. The cashiers are good but the rest of the customer service experience is lacking. Cashier called for a price check 3x to get an employee who not only underminded but gave her a dirty look, then proceeded take 18 minutes to find the item. Total of 28 minutes waiting.
great grocery store. very clean. wished they helped with bagging though
Literally went in just to use the toilet. Said toilet was adequate.
We continue to be disappointed with this store. Since the renovation ... the shelves seem to be bare. We have spoke to management on several occasions about staple PCBL items we use in our family that are NEVER in stock. Yet they are always in stock at Fortinos, but at a higher price. We do appreciate that they price match, but are starting to shop for our groceries at other stores.:(
Best produce selection in town! Love the bulk they carry and also has very helpful staff
Good service.
Wish they would stop moving things around so much. Store seems disjointed in terms of organizing products.
I like this place. Very neat and organised. It is bright with a lot of natural light that keeps you comfortable while shopping.
I wish the selves were better stocked, i also bought a lobster tail from fresh area and when i took ir hime it was bad
sushi is wonderful lots of vegan products ny go to place ????
They all are about the same. Produce is often OK but not always. Tends to always be a wait at the till and self check out has a line up because no one is around to help customers. It will likely have everything you need otherwise.
Staff does help customers and remembered treat them like you would like to be treat will make your shopping experience, a good once.
Pretty good with their online ordering and pickup. I pickup every week and they always are missing something in my order but substitute with another. The guy Reece is usually working and he's super nice and makes sure you get everything you ordered. Definitely cheaper than save on foods but the meat and produce just doesn't compare to save on.
No 1 for all your shopping groceries time. Staff are great
Easy on and off the highway.
One of the best store. The quality products in affordable price. Weekly new offers and friendly staff. Best customer service. I highly recommend to every one. Thank you real Canadian super store.
Good choice of products. Friendly service. Quick checkout.
Variety of products. Good customer service.
Busy place
Has everything I need
This is the direct competition for Walmart, I'd suggest that everyone use The Real Superstore rather than supporting Walmart who in a recent tweet supports big tech's suppression of conservative voices online via mainstream media, fakebook, twatter and others.
Continuously stock old produce, sometimes expired frozen products, often have the highest prices in town. Not recommended at all.
One stopa shop! Main place to shop for groceries, they have a great selection. Only complaint, I wish they had a bigger organic section for fruits and vegetables. Love getting my PC points they add up quick.
They have gotten better management is rude but other wise its good
Very popular for grocery shopping. Just zero for customer service experience at desk specially when conducted by old owls.
It's a nice store, usually kept pretty clean and staff are pretty helpful. Click and collect is amazing when you have four kids not to mention a global pandemic. It does have it's downsides like produce not being super fresh, or getting the …
Huge huge store. The largest Superstore I've ever been in. Love to wander the many home goods aisles. Also a gigantic Joe Fresh at this location!
Superstore is there first place I go to for almost everything! Best place for groceries, they have all the big brands, and offer their own great brands like No Name & PC. Speaking of PC this is the home of PC Optimum points which reward you for spending on almost anything at Superstore and Shoppers! On top of food and toiletries, Superstore also offers great selection of clothing at Joe Fresh and has at Mobil! Do not underestimate the power of PC points when I shop anywhere but Superstore I am basically missing out on great cash back!
Saw TWO people walk into superstore today without masks during my short trip today. Hire security, the kids at the front of your store arent cutting it.
Always love superstore! Awesum! Deals.....shopping ! Just isn't fun like it use to be since prices have gone up everywhere and on everything! Grrr!
It has the food.
Perfect place for best price and everything is well organized
Other than Saturdays, the check out line ups are never that bad.
I find very expensive
Efficient, clean, well stocked store. Professional checkout clerk with the option to self-service or pick-up. Quick groceries across the store, from pharmacy to fresh produce and got a bonus gift worth $25 that is highly useful.
Very decent prices cashiers were fast store was clean
I want to like Superstore for the good prices and very good product options. However, I really hate bagging my own groceries.
I do all my groceries here. Great place for that. Please stop running out of Plantains????
Very busy
To many empty shelves, specifically when on sale.... usually gets stocked when sale is over.
I've been shopping here for years. The staff are friendly and helpful. The store is laid out well. Their Asian groceries are mediocre, but for standard groceries they're great!
Nice place to shop, takes a bit time to learn the layout but once to do you will like it
Best grocery store in town if you don't mind spending a few extra dollars to accommodate the superior selection and overall cleanliness.
Well stocked. Found some nice items on sale in the clothing section too
This will be our new grocery store
My usual place for groceries, easy quick and well priced
Good place to get your groceries
Good customer service.
Clean and reasonable pricing on most items.
Great staff quality selection
EVERY and I mean EVERY time I go to the “express” pick-up they take way longer than they tell you. My order was supposed to be ready between5-6 today and it is 6:45 right now and still no order! Beyond disappointed and definitely just going in from now on and no I don’t mean into the superstore... I’m going to Safeway or co-op.
Helpful supportive staff
After travelling nearly 4000kms cross country and stopping I can honestly say after a stupid long day and a lot of stress I dam near cried over the quality and ease of using this store. 10/10 would shop again
Huge place , not enough people working the tills
They got everything
Best place to find "hard to find" food items at reasonable prices.
Big grocery store! Has everything...Beer & wine, clothes, pharmacy, lottery, of course groceries, housewares, appliances. One stop shop here!! Always seems busy but considering I'm not surprised.
Spacious and well stocked
They’re getting advanced here. The automated belt checkout machine is great and I use it all the time. The yellow coloured ceiling lights are also most excellent. I don’t like white/blue fluorescent lighting in my grocery stores like they have at Walmart. It’s discomforting. Superstore makes me feel comfortable and I love PC brand stuff. Retail is a tight race in Canada so these small things are the big drivers for me to choose one place over another to shop at.
Clean
Great selection on food and bathroom essentials. Price is fair.
Best grocery store in town. Have a great produce section and bakery. The only reason didn't give 5 is packing your own groceries can be a pain
Good prices clean store well stocked
Good selection , decent prices with enough checkouts open to handle the load
Has the best rewards for a grocery store Meaning free food gotta love that! I find this store is cleaner and more friendly staff then the other 2 in the city. 4 star's
Rancid, can't complain directly... had to throw out $30 of fresh produce day of purchase
Cashiers are all so polite
Yeah it's ok
The selection of organic produce is kind of lacking but I get almost everything we eat from here. The price point is really what makes this store great along with a wide variety of non grocery store item!
We usually get groceries through their click and collect system and I have always found that the staff are kind, friendly, and super helpful. The prices for product is quite reasonable as well, especially when you consider their points system.
I used to work there overnights. There is a grocery manager who just kept torturing me and my friend no reason. I used to love there. But from the day forward, noooooooo. Management needs to take action for that
Good and well behaved staffs
The environment is alright. The stores clean. I enjoyed my experience. Just need to be careful when presenting the meat products. I seen some breakfast sausages that were out of their prime. They were grey and discolored. Be careful, someone can get really sick. Not to mention cross-contamination.
Its still stupistore. What else to say. Usually quick in and out
Always clean and organized! Lots of tills open all the time.
One till for several large trolley customers. Customer service not very helpful with 'that's all I have ". Disappointing. One other till did eventually open up after 10 minutes and proceeded to serve the first person who came to the till not the person with a baby who had been waiting 10 minutes in line. Very very poor customer service not even an apology for the delay.
It's actually a Wholesale Supercentre so some sale items are not always available.
Ray Price's but pop and carbonated beverages seem to usually be out of stock
I Love this place
mean service sucks service
What I like most of superstore is that it's spacious and highly organized so you can easily find and pick any item without struggling. The co- workers are helpful and intelligent.
It a great store
the insurance folks were fast and knowledgeable.
It's very good for me
The Real Canadian Superstore has very nice staff and excellent choices of Items
Good sales and selection usually. Store could be cleaner.
Since I'm disabled I've had to use the mobile grocery carts except for this Superstore where this store doesn't have the same amount of keys as carts. It is the first grocery store that has this system in place where you have to ask someone for a key to the carts where every other store has the keys already installed in the carts. This makes Walmart a hole lot more attractive to do my future grocery shopping at. Shame on you Real Canadian Superstore .
Usually well stocked, and staff are typically kind. Not much floor staff around to assist if you are looking for one item specifically, but good for day to day shopping.
Great selection
I tend to shop when there are a lot of people there. It gets crowded and slows everything down. Frankly my time tends to permit me only to shop during peak hours. Great prices are to blame ????
Lots of sales!!
Weird store. Bigger than it needs to be, produce selection not fantastic or quality. They don't have allot of the items i regularly buy a other grocers. Good meat selection however and convenient being able to pick up housewares and pharmaceuticals at the same time.
Always a huge selection of just about anything you are looking for. The in-store pre-made meals are usually a fantastic deal when compare to buying all of the ingredients and doing it your self.
Seems to be busy all the time, but they have great prices and an amazing selection especially for those hard to find foreign foods. They have an "order online and pick up in store" option now which is ideal for those who do not want to go to these busy supermarkets.
Would be 5 stars but when I go alone and it's busy I get panic attacks trying to an my stuff properly.bagged threw checkout. With they'd have bag helpers on days like that. I generally don't go alone unless I have to.
They've got a great selection of real Canadian products, highly recommend to a friend family member or a stranger even!
Friendly peeps work there. A gooder place to get ur grub on. Keep smiling an have an awsumer day.
Selection! PC Products are fantastic!
Do not, under any circumstances order online for pickup. They charge you for the wrong things at triple the cost and give you all rotten fruit. When you try to talk to customer service noone answers.
Well run store.
Always like this store glad it's not any bigger cause they rent me a electric cart
Was looking for a somewhat uncommon item and the 3 ladies standing by the isles in front of the tills were too busy chit chatting to actually help me find the item.
Changed the store around a bit in terms of layout but overall always a good place for shopping mainly groceries. Recommend to go on Sunday or Monday nights as they are least busy. Variety is good, prices are fairly in the middle on most items in comparison to other stores but quality has always been good.
Had all the items we were looking for. The cashier was quite pleasant.
Great selection
Have a good selection here and it's my go-to store. However lately I've been having to go around a lot about correcting points earned. They do eventually give you the points but no conversation for your hassle
Great place to do the family shopping, well stocked. But very busy usually. Love the sushi, made fresh daily! And the “free” gift when you spend $250 or more is always useful.
This place sale the products twice the price of other stores... Honestly.. completely disappointed,gonna by my last choice...
Very dependable place for grocery shopping. Very neatly stacked groceries. Pharmacy is available and the kids section has lots of variety. Also visited the garden centre, doesn’t have a huge collection, but there are some good ones. Also the super soil which is a no name brand is super awesome to grow your plants.
It's a great place to shop.
All lines open today so fast to get groceries and go Prefer to shop personally install using the online purchases. I rather pick me own fruit and vegetables.
Sure it's good for others but I don't know my way around the store so it takes me forever..also don't appreciate bagging my own groceries when I'm paying 5¢ a bag. Just my opinion but I do expect the worker to do their job. Prefer Save-On where things are laid out so much easier and clerks are always courteous.
Mobile store is the best... Great service and friendly!!!
Has the good cheese buns, alright prices and they offer cash back on debit transactions. I like steering clear of the automated self purchasing machines.
You would find a lots of international items you would not find anywhere in medicine hat here. Price difference is huge compared to all other grocery stores selling high price. Might be a great idea installing more self check outs as most of the times, not enough staffs at the till
Great selection of groceries, and have a dedicated Asian food aisle. Store hours is long enough to get groceries in late night. Online shopping for this store is available, and you can get your order at the closest parking spot by the store.
Great mid range grocery store. Cosmetically it's lower than the Glen Erin Loblaws as you would expect, but for staff and service I would definitely say it's above. Better than the Argentia Superstore and miles ahead of the terrible Mavis Superstore. LOTS of selection for fresh food and produce, dry goods and they have a huge general merchandise and Joe Fresh section. Short checkout lines. Large self checkout section. Lots of parking but you may have to walk a bit since they closed the 2nd entrance.
It is a big store with a good selection
Cheap lots of selection of things to shopp for, only wish would do count like No frills does with people
Beside buying groceries, there is a walking clinic inside and the staffs are friendly, professional, and helpful.
Great place I went for my second shot of moderna very nice pharmacy
Good deals on food
Gold standard
Staff here were pleasant and helpfull. Store was clean.
Just about the only Store with the best meat and the best fresh produce unfortunately it also has the highest prices but you pay for what you get.
Prices are not the best. Produce is average. The outside under the canopy is always dirty and littered
Great variety
Always too busy, always under stocked. If it wasn’t for the prices of some of their items I’d never go there!
Super store is awesome , a person can afford good quality food here . Store is clean and organized , sales are often , they do not gauge the people , for some are still having hard times because of COVID.
Nice display but they want you to buy two or more yo get the better price. I only want the one but st the better price.
Good selection fair pricing. Superstore is doing everything right for customer safety. No reusable bags allowed in. On customer out one customer in. With clear markings on check out stations. And constantly cleaning contact surfaces
Good prices although usually very busy with lots of unmanned checkouts
Great staff. Customer service good as well. You can get almost anything you need in a bind.
Can't find what you're looking for? Ask an employee and they'll gladly help you find it or ask a fellow coworker that works in that department to show you where it is.
Service personnel and variety of foods from which to choose . Lots of parking.
The representatives are rude at times, large stock though and decent prices.
Best produce and meat. A little more pricey but worth it for the freshness of food and cleanliness of store. Nice big store with lots of selection.
I love just going for a "quick little" look in here with my wife. With gyms closing I have to get creative. Start by finding a 20lbs bag of potatoes for $6! Now lug this up and down the isles while your wife takes you from toiletries clean …
Always good. Easy to find what I need, and great service
Good service, stocked shelves
No one ever to help out. Shelves empty.
Great prices. Get the pc credit card and get tons of free groceries. Click and collects saves Sooo much time
Great place to shop. Could use a few more tills during rush hour.
It is the go to store
I went in to pick up a prescription. Found the girl behind the counter at the pharmacy to be less than impressionable. But I've come to expect this when going to super store.
I typically like this store but haven't been there since the outbreak of covid-19, I am a senior with a compromised immune system. Today i went over to the store to pick up my prescriptions, the pharmacy is located on one side of the store and I always park near that side. my first frustration was not being able to simply go through the doors nearest the pharmacy, they've closed that entrance. Now, so much for limiting my exposure to others who may or may not be carrying the virus, I was forced to walk throughout the entire store. I then tried to leave the store through the north entrance and was told that I needed to leave the same way that I entered, again exposing myself to everyone nearby. Really not impressed with the need to walk through the store (twice) when I had one purpose for being there at all. Instead of limiting your exposure to others they do their utmost to do just the opposite.
Great service
Friendly, helpful staff. Lots of choice. Super clean.
well now was in a rat maze today couldnt find wgat i needed everything has changed need a map now to navaget the store
Too numerous to report. Tired of poor quality US fruits and vegetables, congested in aisle in front of cash, noisy PA system constantly, staff know very little, fresh seafood is rotten needs separate entrance and exit so its not like fish struggling upsteam...l rarely go.
Fresh and frozen halal meat options available.
They had the product we were looking for, totally a self serve experience.
Ordering online for pickup is always an adventure.
Guys at the meat counter are rude and not welcoming when price matching meat.
Stinky rotten food smell every time, clinic in store , clinic makes customers Wonder around the store instead of wait in waiting room or there car so sick kids coughing ,not wearing masks neither was parents of clearly sick child , if they had there own seperate entrance it would be different , also they treat clinic customers like thieves, there is no way out but past tills or self checkout and if u only seems doc and didn't buy a prescription there hostile twords you leaving without purchase
They keep missing items on my click and collects. I'm still being charged but no items.
Prices are rather high. I am able to get more deals elsewhere. I only shop at the superstore for a few things.
The only place I found so far that sales brown sugar mustard and thats my favorite mustard
This is my 'go to' place when in town. Everything I need at a good price. Love the self checkouts.
I love the online shopping. Makes grocery shopping so much easier for me.
Was very quiet both times I went in. The cashiers were all friendly. Store was very well stocked...I usually avoid such a large store....but smaller stores do not carry the odd items like kosher salt.
I like grocery shopping here but they're always out of cauliflower and this certain type of ramen I get and that's pretty much my whole diet
Not enough cashiers. I dont work there so Im not using the self checkout. Come on!!!!! Open more tills please.
Not the greatest experience today unfortunately. I understand that they get busy however when a person is in the business of customer service, attitude is everything however everyone has an off day once in a while.
Good selection of natural foods
Fast friendly service. Good prices. Yummy bakery
Best place ever. Super friendly staff and exceptional SUSHI ????
Great place for international foods. Staff are very friendly. Pharamcy has very friendly staff too
Proud to support Canadian stores like Superstore. I just wish Superstore supported Canada and other countries less than the U.S. Plus the manager needs to care more about customers who call with a question. Instead of sluffing them off if he doesn't know if they carry a certain item then LOOK! That's pitiful for a MANAGER
Poor produce
Straight trash but good banking
Good prices. If buying produce though make sure you use it in a couple days.
Cashier was very friendly!
Clean, quick cashier's, everything in one store
Lots of variety and decent prices
It's a supermarket all right
Variety of foods and it is great place to find anything you can not find in any other store
Update: In the midst of a pandemic, management still chooses to force incoming/outgoing customers to cross paths in the busiest corridor in the building. In addition, this corridor is jammed with sale bins, making this the narrowest and most clustered corridor in the store. Anyone can see there is tons of empty space elsewhere in the building. What is the reasoning behind this? I'd like to comment about the entrance to the store. I am suggesting that the entrance and exit be switched. I am not saying open both main entrances, I am saying swap the entrance/exit of the currently open main entrance. Its setup is very illogical. Incoming and outgoing customers are forced to cross paths. Outgoing customers have to cross over the incoming customers due to the placement of the cash registers. If the entrance/exit is switched, outgoing customers could stick to the right when exiting, alleviating some congestion. Several other factors compound this problem as well. The entrance way is always full of large sale bins, which create small corridors. I understand making sales, but this needs to change. This effectively makes the highest traffic area of the store also the slowest, narrowest and most congested. The PC Points staff also throw a wrench into the mix, but that is another topic. If I get some type of response, I will review my rating.
This Is a normal superstore there is nothing wrong with it, while I have spent 3 months in grande Prairie I have done all my shopping at this location, staff were good, parking very accessible no complaints at all great place to do your day to day shopping
Good prices on groceries and a decent assortment of household goods. Look out for the awesome sales they have regularly.
I COMPLETELY agree with Kismet Caffet!! My husband and I had almost the exact same conversation and experience with staff and the manager, it really is shameful when the mandatory mask sign means absolutely nothing!!
My favorite grocery store - sometimes more expensive but the selection is amazing and there are always lots of sales. ????
Good place for our groceries
This place has so much!! Ready made foods,clothing fresh bread and fruit. I will make this place an hibitual stopping place
Decent prices, good selection. Large store that can be overwhelming. At times checkout tils are not efficiently being utilized.
Prices are also lowest but seems like everytime i walk in the store has been rearranged
Walk in clinic is the best one in town hands down, great staff friendly and helpful! Dr are attentive and willing to spend the time with you to help you out.
It was good
Love this place always good deals and freash food
horribly run store the manager is not good at his job no accountability worst click and collect ever orders are always wrong items missing staff is very rude .. we no longer shop here.. Update: Haven't shopped here in nearly 7 months: We gave them a chance after 7 months nothing has changed. Rotten Food, Items that expiry the next day (without being asked if that's okay like other locations), Expired Cheese with mould From October 1 (order done today October 12) clearly this continues to be a mismanaged store and Ian Patterson is clearly awful at his job as he still has no concept of how to run a large store. He needs to be fired.
I've lived in Regina for 3 years,Daily necessities and food are purchased here. A few days ago, in the wine sales area,There was a salesperson with an extremely bad attitude, I took my ten year old child, I was treated with racial discrimination,From now on, I will not buy alcohol products here
Gotta go here because the wife says so. Cranbrook is the closest one to us.
I cannot even feel safe when leaving the store with the people inside the store at the exit who panhandle, sit to charge their phones and sleep on the floor.
Really great produce .. love to shop fresh thing .. really great price .
Have whats needed ..awesome cellphone kiosk
Great produce!
I like Superstore for the convenience of a one stop shop. Their prices are quite competitive and if you bring in an advertised price from another competitor they'll match it. We shop there weekly, so we easily spend $10,000 a year there. One thing that irks me though is that some items aren't priced. For instance recently there was a large display in the produce section, but no price. I asked the clerk what the price was and he didn't know (???) but he directed me to one of their many scanners, a couple of hundred feet away and an aisle over. The scanner didn't work. And it didn't work the next week or for some time after that. And you would think that if the store has so many priceless (ahem) items and so many scanners for said items that they would have an area by the scanners for the rejects. Not so. So the money spent to hire an employee to restock rejected unpriced items left around the store could be spent to price said items and save customers the time and grief in the first place. We've reached the point where we just ignore items that aren't priced, and buy them elsewhere.
Go here more often since Walmart stopped price matching. Lots of variety and food is fresh!
This store does not enforce the health regulations regarding mask wearing. Don't shop here, you are at risk of catching Covid and bringing it home to your family.
I think the people that pick out the food for my pickup orders do a great job. They always seem to pick good products, it is not all bruised or old stuff they are try to move out the door. The price is very affordable. So thank you for all your efforts
Fresh produce, reasonable prices and friendly service.
Delivery order was delayed 3 times and when it did it arrive it was simply left outside the door in the heat, delivery person couldn't even bother to knock to let me know it was there. Absolutely appalling.
They have good prices but there is always too many shoppers
Excellent stock. Clean store. Great prices. I don't go more often as I shop by myself and am a bit slow bagging but otherwise great place to grocery shop
Great price nice setup
Most of the floor staff seem clueless about wgere to find things in the store, it almost always looks like they are in the middle of putting something away and just went home. Not my favorite store by any stretch
Prices are low. Produce is fresh. I drive 1.5 hrs to come to your store
Usually a pretty busy place but there is always a lot of tills open to accommodate!
Awesome awesome awesome the best selection of gluten free products and lactose free products. Not to mention a HUGE store.
Good one
Cheap prices... Large no of goods... Nice variety
Was as expected... 50-50.... Lol... We have the young vibrant staff who still enjoy their jobs, aaannnndddd of course the opposite.
It's been years since I've been to this store and it still is horrible. The pc "express" is not express, you'll wait at least 20 mins in the car. The customer service ladies need a lesson in customer service. Instead of just talking to …
No signs directing where to go for PC express Pick up. Also had to call 7 times before someone picked up.
Nice clean store
I didn't visit the superstore, I was in that pathetic tim hortons that made me two cold unbuttered bacon and cheese sandwiches. If you go in there check everything before you leave. I was 5 miles from the location before I went to eat my sandwiches and discovered they hadn't even toasted them. I threw both of them away, and had to find some sugar for my coffee. I had order two toasted bacon and cheese sandwiches with no egg and a regular coffee with milk. The only thing they got right was the milk
Really clean store, nice & bright, easy to find what you are looking for, & all the staff are very helpful & friendly.
Great place to shop for food with resable prices
I like it not a fan of the meat department seems pricey
Good place to shop
Bro please put the bags back at the self checkout.
Real Canadian Liquor Store. Cashier s are not trained on gift cards. Latest visit, insisted I should know exact balance as he did not know how to check. With bad attitude . He has not been at store very long. Visit before ,new cashier forgot to swipe Optimum card. Did not know how to void . As store full I left. Regular staff are great ,very pleasant and helpful. New staff need better training.
Quick
Great prices on PC products. Curbside pickup was slow even though there were not many cars there.
Great selection of in-store products and health food products
Everything I need have in superstore.
Great selection and you can always find deals
They are very helpful and the store has a good variety of items and services.
Everyday products I buy are not available...non stick foil for one stock often missing
Large supermarket. Has pharmacy, optical bottle shop and mobile phone stores
Huge store with everything you could want. Love the mandatory masks and efforts at keeping things sanitized.
One of my favorite stores. Huge variety, fresh foods. Tassimo pods still available. Lots of Keurig stuff available. One of the few places that Lean Cuts canned dog food is still available. Everything I need and more. Mobile scooters available instore. And PC Points!!! I hate self checkouts, but there is a lot of staff at the registers, so I go there. Could use extra staff in the aisles, but those available have been friendly and helpful. Good sales too!
Poor customer service at pharmacy
Always clean and their staff is friendly and will always be around to help.
Tremendous product selection at reasonable prices. However, there are other big box stores with better product organization in that the aisle categories are better labelled, especially in the pharmacy area where there are about nine aisles with no aisle product categories stated overhead at all. I found this unprofessional and time wasting for customers with busy schedules who wish to find products quickly.
The best game in town in Midland. Great produce and selection. Friendly staff
The points really add up
Very good store if you're buying in bulk prices were pretty fair just about all the tills were opened very fast to get in and out
It's a grocery store.. they sell groceries. Their bakery is mediocre at best. Their prices are hard to beat. Their chicken is super gnarly tho, we dont buy chicken here anymore.
Very good
So disappointed in the decorating of a retirement cake I just picked up too embarrassed to take it into work tomorrow had to take it to another decorator to fix it up
Wonderful place to shop
Great place to shop
They need better staff,other than that not bad prices,place to grocery shop..
Good
Great products. Store is clean and organized
No wait at the til
Great place for groceries and some household items
Had my quickest visit yesterday! Was very disappointed this store was not screening how many people were going in and out and there was WAY too many people in the location, making social distancing impossible. There was 10 people gathered in the self checkout. They had lines on the floor to distance the carts but they were positioned the wrong way, so you had to walk down along side all these people (within a foot) I did call when I got home as I was concerned. I know my call was pointless as the person I spoke with just argued with me like it was a customer complaint. I would never call and complain about any essential store staying open right now for us! Avoid this store until they start to understand the harm they are causing during this time.
I love shopping at our Real Canadian Superstore. The prices are reasonable, the selection is wonderful, and the staff is friendly. On weekends they have every lane open for the most part between 10AM and 6 PM. They provide self-checkouts as an option instead of waiting in line. I love how they have free gifts for spending $250 or in some cases $300. I love my PC Optimum points. Overall, Superstore is where I do 99.9% of my shopping.
Every check-out is open on weekends :)
Great service and great selection
Well stocked
Reasonablly priced food, has self checkout lanes. Recommend being a member of the PC points club to save money on stuff you buy form there. Big store, has clothes, food, household stuff, pharmacy, doctors clinic and an optometrist office inside (I think). Has a gas station outside. Parking lot is busy.
Normally the staff here is very good. Today, a lady named "Nancy" was working in the self checkout area, and she couldn't have been less friendly. I asked for her assistance twice, thanked her for her help, and she barely acknowledged me. I was raised to be polite, too bad she isn't.
Great location! They have everything you could need!
We shop at this store a lot . great prises and friendly staff. Its awesome.
My roommate and I just bought a cake from the super store bakery, unfortunately, not only was it frozen in the middle but there was also hair in it. We are students and this was a treat for us so we are very disappointed that we wasted our money on something that was inedible.
Best place to buy groceries and not expensive like aome store
Has most every item on the grocery list
why is it that your hours say that your open at 7 am 11 pm but i go there at 8 20 am and your open at 9 00 am thats what your website said so i think some one needs to fix some thing...... not happy about this
An all around great store. Great customer service. Easy to find products. Clean.
Great deals and can usually find everything you need.
Sadly drove all the way to find a certain size of freezie that was on sale. Got there and they had every other size, aside from the one I wanted. Staff member was friendly and looked around and inquired in the back for me which was very kind. Only deducting a star because of not having the item, despite a huge selection.
Clean and well kept. Easy to get to and deal with. Breakfast is decent.
Good
Nice staff.
I like the bulk item selection but they need to be more competitive with walmart on some items ..corned beef was almost double the price .
Lots of great ethnic foods to choose from. The precooked foods from the deli are awesome. I really like the sushi from here as well. I live super close to this store and do everything here. Insurance, grocery shopping, I charge my EV here while I'm doing all that. It's a great place. Everything is laid out well. It's basically quartered off. One quarter is the health and clothing, the other is the deli and meats, another is the bakery and dairy, and the first is the produce, right when you walk in the door. Lots of tills and self check outs open. It's usually never too busy and you can get in and out in a reasonable time. Lots of parking but it can be tricky getting out of some of the parking lanes due to high traffic as there is also a fairly busy gas station.
We need this place. Maybe not perfect but the service is always polite and quick
Everything you want for a good price when helpful staff. Ny only issue is the Long lines that are often there. Also the limit of 2 is rather silly in some cases, such as the cola. Otherwise excellent store to shop, helpful employees and that flash foods is epic
My only complaint is that sometimes the carts aren't inside so you have to hunt them down. Maybe they can get a good cleaning too! Other than that, one of the better places to shop (price wise.)
Shelves are empty of stock most of the time day or night
Need change to get cart. Pack your own purchases. Takes forever to find something.
Friendly staff Lots of choices Great selection Good prices
Easy grocery shop with good prices
I have travelled to third world country’s before that have cleaner bathrooms than here.
Very poor experience at the butcher department this morning. Trying to purchase prime rib and they did not want to cut it for us. Extremely disappointed.
$$$ but they have everything I was looking for.
Empty shelves
Never feel good shopping here. The entire vibe and employee morale is so low
I would say that if you had only the option of shopping in one store in this city, this would be it. It has probably (most likely) the best selection of consumer goods in town and as a frugal shopper, I know this place has the best prices in town, consistently. There may be some store in town that may carry more of some specific items and there may be some store in town that has a better price on a certain item, but if you're looking for a one-stop-shop.....this is it.
Terrible time management with pickup. The first time it happened my pick up was ready 5 hours after the pick up time, no one was answering the phone. I called superstore head office and they told me they couldn't get through to the store either. I was ready to let that one go but it's happening again today, they have no idea when it might be ready and can't tell me a time. I booked it a day in advance hoping that would give them enough time. I understand it's busy but if this is happening consistently it's obvious they need to hire more staff for order picking or book fewer people per hour.
Generally love this store but recently strawberries are always mouldy and I purchased sliced ham from the deli on Sunday and by Tuesday it was actually green. Just want to mention this so it can be corrected.
The staff all are very committed to. Ending false flag terra
Love to shop this store!
Good store, lots of selections and good prices. Would be nice if they had staff members bag groceries!
Staff are always very helpful. Cashiers are polite. I always recommend going there to my family that visits.
Great price!!
When you go at the right time its awesome but most times they are sold out of many of the produces i want to pick up. Meat is fairly expensive and the lines are long.
If Loblaws doesn't do something about the service for the PC Express option you will lose business to competitors. I have already heard people complaining about it and have switched to Saveon or othe stores.
I do shop here but find it hard to find some items I'm used to buying elsewhere
Well when there is no other choice I guess this place is good
Wrong Location. Google maps pins the location of this store on Prince of Wales near Truesdale. The store is actually at Victoria and Prince of Wales. Here's hoping someone in management at Superstore actually reads these posts and cares enough to fix it.
Variaty
Ok
Good grocery, great stuff and good prices
Poor service poorly stocked shelfs.
Why is there only 1 toilet in the men's bathroom il never understand smarten up super store !
Yummy stuff
Meat clerk on lunch...are you kidding me ? How much time am I supposed to be there ? Get more staff !! Making enormous profits each year but cutting down on staff that’s typical Weston..
we don't have a real canadain super store in Barrie and wish we did they have great deals and friendly staff and there sales products are always there thank super store
Consistently great quality produce as well as competitively priced packaged goods make superstore a definite go-to year round. Spot sales and their points program reward shoppers for spending money there, meaning every trip is worth it.
Really good food products. If Costco is #1 stop, this is #2 stop. Especially for fruits and veggies.
Clean shelf filled.
Mini Walmart
Love it. Always the best prices, and they’ll price match everybody else. I don’t go anywhere except superstore
Large store lots of products. One needs time to shop here.
Called and made sure I could come in to get a bbq, they said yes you can’t order it through curb side as it’s an essential item. I borrow a truck to bring it home and have someone watch my daughter, I get there and they tell me it’s not essential and curbside pick up is now closed. I literally left right after we talked on the phone. I come back the next day; have someone watch my daughter and borrow a truck again. I’m in a complete other city, so I pay $50+ in gas each time. They tell me it’s an essential item and you just need to go pay for it at self checkout. The day before they wouldn’t even let me scan it. Is this some kind of joke?
Great prices. Vagrant issue all the time asking for money and or to take your cart back for the dollar.
Open til 11pm. Friendly helpful people. Produce department could be better: Sometimes the price tags don't match(prices for items not displayed/no price for items that are). Yesterday, the ENTIRE bin of mini watermelons were SQUISHY & I could barely find a decent corn cob in the entire bunch(all smashed &/or rotten spots)-granted, the corn IS discounted.
It's a typical Superstore, everything you need for groceries, decent clothes and home sections. They compete on price, so you pay less for a lot of things but sacrifice service and aesthetics.
Groceries. Mainly produce
Everything under one roof
Better then average super markets
Even when busy lines are never long and aisles are wide enough for the amount of shoppers on a Sunday morning. Expensive though...
Nice
There is a wide selection of produce and groceries. The aisles are wide enough to accommodate shoppers.
Clean location. Lots of vegetables and variety could improve. Prices usually higher. Not many halal options. Lots of parkings. The bread is good but kind of expensive.
They treat their staff horribly so with that said I don't like shopping there..
Ample of parking available. All things are arranged properly. They have good deals.
Nice accomodation, you can buy every product you need in your home.
Always a great place to shop for everything
Their online ordering is non existent. Every time I go there to pick up a prescription it is not ready. Fed up. Transferring my account to another pharmacy.
I find it very dirty and under maintained. The freezer section usually have dirt cart in the middle. To you guys transport food with those??? If so, I am hesitant to return. Bath rooms are untidy, and usually have a smell. Although with that being said I do usually have good customer service when there, depends on the day
it has everything I'm looking for and the service is great...love the pharmacy...the staff there go out of their way to help you
Was busy which is not unusual. But they had everything I was looking for and more! The prices are not over the top and the staff is so friendly and ready to help you! Love this store for all my grocery needs!
The shopping centre is quite busy unless you go first thing in the a.m. or later in the p.m. I prefer shorter lineups. It has all the items needed for your household at reasonable prices.
Great selection of produce, lower prices and a very clean environment.
Expensive
Enjoyed shopping there.
Friendly staff and very helpful. Their selections of fresh fruits and vegetables is good. Washrooms are nice and clean. It also has a large parking lot.
Lots of variety, large store, almost need a map
Great place to shop
It was clean and the service was good. ????????❤❤
Better than Walmart. More choices, better prices, you can use PC points to pay (free to sign up)
Not bad
I realize these are trying times at grocery stores, but as a general rule, if I have to wait longer in line than it took me to get my groceries i simply leave them there and go somewhere else. Most of the time this occurs (as it did today) is people not following the item limits for Express / self checkouts. If there are numerous customers in the Express line with full carts I simply leave. Why are these item limits never enforced? This has occurred many times in the past at this location, which is why I seldom go here anymore.
Some great deal but also some overpriced items. Watch what you buy.
Pleasantly organized groceries and essentials store
I was in Superstore Medicine Hat yesterday morning and was faced with at least 15 unmasked patrons. This is the law...why are you not monitoring?
I saw an add in flyer till the fourth of July with a pool so I went to store they didn't have any I asked if the store would be getting anymore I was told no because summer is almost over I was very shocked and confused by this. I think if stores are going to put a sale for pools up make sure you have enough till the end of sale 10-15 pools aren't enough
Decent produce selection, good pricing, great seafood selection
The store is huge and there's a nice choice of brands. Prices are good.
It's easy to shop here and it close to where I live
The service was great
Waited in line for 1/2 a hour ????????
Good
They have a lot of food. It's a big grocery store. I got my car insurance at them
It was good. Place was packed and they tried to get people in and out as fast as they could.
Very nice grocery store. Prices are very competitive and they do price matching. The produce and meat are very good good. They also have a nice butcher, seafood, and deli counters. They also have nutritionist on site who can help you with making better dietary choices. We shop there every week and would recommend this store.
Shelves were often bare, even before COVID butI thought I would give it a try because I do like their coffee. However, big surprise!! The coffee I went for was also sold out. They are looping customers down the aisle and into housewares, just to cash out....about 30 people deep when I was there, but absolutely no signage at cash that they are redirecting customers. Very disorganized! To top it off, no one at the customer service desk for a rain check on the coffee!! I am not surprised. This store has always had issues since it opened in 2004. Will buy my coffee at another store from now on!
Go there a few times a week.
They have every thing you need at great prices..
Overall grocery is good. Just need to improve their produce quality a little bit. Price match is awesome
My first time in the business. Did not make a purchase (was accompanying a relative). Will return at some future time when visiting Prince George to see how pricing and selection compares to nearby Costco.
Tipicale Super Store product never in the same place. Have to hunt for it.
Great fresh food
Good
Nice clean store, one stop shop
The cashiers sometimes do not wait for the person to load their items on the cart before they start putting the next person's items on the belt. In normal times this would be ok, but I had thought that during this pandemic they should wait. Are they not trained on this? Also this is encouraging the next customer to step forward, which they do sometimes anyway before the previous customer has finished loading up. But I cannot really blame them (the customers) for this, because they are not informed on how they should proceed. There should be a sign at each cash register at the end of the belt that says "Please wait here until customer ahead of you has taken all their items from the belt", or something like that. I would really like to see more order in how this is being done and that the cashiers are getting the training. The produce are ok, but the cashiers spoil it for me. Not all of them, just some. And when I tell them, why don't you wait until I get all my stuff off the belt, they get rude. Even though I am probably one of the fastest to load my cart! Please get your cashiers a better training.
Always some kind of special. Cleanest store I have ever seen and it's massive.vworth the drive.
Big store
I am new to the area and dont know very many people so something like grocery shopping in an unfamiliar place can be stressful, but one of the cashiers, Rheanna was a huge help to me & very kind. will be coming back!
Convenient but produce should be purchased elsewhere
If u are a price match person then this is the store to shop . They price match everything and they have lots of variety
Cashier was great, personally I wished they had price match lanes. Sadly I was behind two price matchers, now I'm thrifty by nature. But there's reasons that stores like RCSS prices are higher, fresh seafood, deli, bakery, readymade foods etc. Stores like these have higher overhead than stores like it's sister No Frills.
Clean, organized. Pick and collect had its hiccups. We'll be back for pick and collect. Hopefully they get better.
Good person distancing. Very few line ups when I was there. Great selection of goods.
Consistently out of products and under stocked
Firstable I would like to thanks the General Manager Chris Wojcik and Andrea a customer service lady for your amazing customer service and professionalism!!!!!! you certanly are the epitome of customer service , I thank you for your assistance with my problem that I had, I certanly highly recommend your supermarket to everyone and experience your amazing customer service . I have been shopping at your store for the past 20 years and I am very happy and proud to be your customer. Bravo, bravo for all you do and thrive to deliver the best customer service experience. Sincerely Matilda.
Best prices with great food
Very clean the staff are very helpful
Good store although I didn't find what I wanted.
I used to love grocery shopping here but it has become hard to find the things I'm looking for as many things I need are empty on the shelves by 930am (due to personal shoppers taking it all) Otherwise the store is clean, well lit and laid out. The friendliness of the cashiers depends on who you go to.
Manager needs a course on how to provide good client service.
Luv the Superstore, easy to get your shopping done here, convenient parking. support Canadian where you can!!
The selection
Great shopping
A lot of their shelves were bare
Whats going on here? In the last 5-6 months this store has gone down hill! Constantly out of stock bare shelves all over. Perhaps it's time for new management!
Quite often the veggies are sub standard compared to other grocery stores, cashier's are friendly!
Very friendly and fast to get in and out
Great pricing and usually well staffed to deal with rushes. With a membership they have a perk where you're able to order your groceries online and set a pickup time the following day. Saves so much time with a little planning! Highly recommended
Clean well stocked store with a decent variety of goods at a decent price. Staff encountered were friendly and helpful
Often wait over 40 mins for online grocery pick up due to employees recording the parking lot incorrectly. When they do eventually come out, staff are quite rude
Sometimes they have flyer items in stock, sometimes not. You just never know if you will be able to get the items you drive across town for.
Great selection. Always well organized and clean.
Shop here over anywhere else for points!
Wide selection of groceries and prepared foods. Great salads. Quality fruit. Competitive pricing.
Variety and quick when all registers are open.
Much improved after recent renovations. Love the new butcher counter.
Everything you need for a great meal!!!!
Will avoid this store at all costs. In a hurry to get stuff for my daughter's archery shoot. Just 2 items in and out right? Nope. Get to the till and the 1 item comes up $5 more expensive than marked on the shelf. Manager is called over and goes to the area while I'm waiting at the till. Now when I picked it out there were 3 like items in 3 different colors all marked at the cheaper price. When the manager calls the till back she tries to say that it was that price for only one color. I wish this wasn't typical of super store but this is not the first time. I have seen yellow price tags destroyed and told that wasn't the price on more than one occasion.
Fresh produce
Great selection
This is the mother company to shoppers drug Mart. They charge more. They didn't want to honor the price
great store with amazing staff. they are always willing to help with anything, great stock and always every till open. there bulk section is impressive, latest trends and seasonal section has great selection.
Too big... Not fun
I don’t go in as I frequently see people not wearing face masks entering and exiting the building. I do, however, use their curbside pick up. I have nothing but good things to say about it. Wait times aren’t usually too bad, the staff are friendly and following Covid precautions very well. I will continue to use this service.
They have a good selection, store is clean and their prices are very competitive.
It use to be you could make a list and shop for two weeks and maybe be short one item from your list, now you go in and have three items on your list and they are guaranteed to be out of one. Always always short on stock.
Really Covid conscious! Great selection, great price!
Great service!!! An a fair bit of variety. Decent prices!!!
Ok
Good deals... Actually very good deals!! But horrible front end customer service, it seemed as though I was more of a nuisance to the cashier than a customer, all despite my spending of over $400.00....
Fresh cut fruit trays at salad bar at superstore are my favourite ????
More expensive than Wal-Mart, but you have to bag your own stuff. Need a dollar for a shopping cart. If it wasn't closer, I wouldn't bother.
I only gave it a 3 star, this store is huge I only went in for 2 items of which they did not have either of them. For a store this big you would have thought they would have had what I was looking for. Swanson beef pies and plain beef sausage made in their store.
Wonderful selection
One stop shopping - great selection, but a few minor pet peeves: 1) Being forced to buy multiple quantities of certain products in order to get discounted prices; 2) Especially during busy periods, the place is a zoo and finding parking can be a challenge. This has been exacerbated with what seems to be an unusually large proportion of "special" spaces, even those placed far away from the store entrance, and the newly introduced pickup service. Most of these spaces remain unoccupied - sometimes even occupied by frustrated drivers who ignore the rules - while the zigzagging search goes on for the rest of us. Direct access from highway 16 would also be very helpful.
I went 2 the bakery 4 a cake... but they had many cakes with no ingredients list... I asked them ... they said all cakes from "that " come without an ingredient list... I thought that was BAD... I would not buy something without an ingredient list.... otherwise it's a great place 2 shop... I hope that they change their policy
Good service
I always love the variety of the food and the quality and price is consistently good quality. And i love that after spending $225, they always have a gift. Last wk was an Cadbury easter variety bundle but this week is a turkey. I got the turkey last year too and both were $40 birds. A very decent size for my family of 5
Pretty ok
As someone that doesn't live in kw I come here a lot
I Shop here at least 3 times a week. One is a bigger shop and the other 2 are fill in or forgotten items
We like the selection of RCSS but there are never enough check out lanes open, especially with most people price checking which takes forever. We want to support jobs and not use self check out, also the new self check out interface is horrendous
Lines are often very long
I'm giving one star just to be able to say this, there self check out has the worst customer service in pa. Coop, save on , Walmart they all have someone who is actually there to help , and paying attention. My last 2 times through self check out I have waited longer then I should have because people weren't paying attention and the one girl was actually on her phone. If u guys can't have a decent employee to actually run the self check out shut it down!!
Expensive but have good quality.
Awesome prices great staff five star
Good
One of the many great cottage grocery stores.
My go to grocery store love the rewards program
I was in tonight about an 90 minutes before close the Thursday before August long weekend. I realize being that late I should expect shortages, but I went in for one thing specifically and they were sold out. I know it's not their fault because they cant control what people buy, but it is still frustrating when I'm in town for the day and have to drive over an hour to get home and they dont have what I needed and cant get it at any stores at home either. Otherwise it was clean and the staff are friendly but they only had 2 tills open and long lines at each. I was going to pay with cash but was uninterested in waiting that long when the self checkout was available
Love the organic selections and the click and pay online option
salads and sushi here are yummy
Great service. Limited amount pf people allowed at once.
Great place to shop but short in super markets chain law of 1996 wrong price tags......
Very good alternatives section for plant based eating
Today July 9th, I was shopping with my elderly Mother in law. As I was waiting for her at the front of the store, I noticed her coming up and aisle. She slipped down to her knees and I ran to her telling the cashiers I needed help. The staff was absolutely amazing with their quick response to her. They were extremely professional. Mom had passed out by the time I got to her. They were extremely helpful and concerned. All I can say is Thank You to the two wonderful ladies that attended to us. I am sorry I never got their names. You know who you are.
Great place for all things you need
Lots of organics and choices.
i enjoyed myself i love to shop
Unbelievable price for AA batteries, walmart et el like 3x cheaper
Zero clean carts in side. Does not enforce covid precautions. What's the point of having security at the door if your going to allow customers without masks ?
Good overall meets the basic needs for the most part.
Canadian, pretty decent prices on most things, but they do price match, awesome Canadian store....
Excellent, finally had a cashier that didn't try slamming everything thru in 2 minutes.
Used the Express app for the first time. Have been waiting for over 45min to pick up my order (yes I called). Guy beside me has been here longer and seems much less happy. Would have been home and made supper by now.
My favorite grocery store! I love the bakery and click and collect.
Too many people begging for change and harassing customers in the parking lot.
Does anyone other than the 4 cashiers work there?? Ever??
Not indian food there
Greatgrocery shopping experience at the Real Canadian Superstore...Wonderful produce .Deli has a great selection .All departnts are very user friendly and easy to find everything on your shopping list. Exceptional parking with ease of entrance and exit .And if you find you need to refuel as your exiting there gas bar is perfaectly situated to address your needs.
Usually the customer service staff at this location is awesome. Went today to do some stuff with my Pc Points. When I asked her the balance, her response was I don't know. Asked her again, and I got I don't know, you can check the app very rudely. Come on guys, you its a PC store and your in customer service. It should be mandatory knowledge. There isn't going to be any seniors downloading apps.
Always friendly staff!.. They also always follow covid policies including cleaning grocery belt and distancing in store plus much more!
Shop at this store often but I’m very disappointed with large pack of pork side ribs purchased today. They were ‘free from’ with Westfair Foods label. Top layer looked great and I was hoping the bottom layer was the same, but it is not so. This is where they hide all the pieces no one wants, full of gristle and fat. Trimmed off over a pound of fat and hard inedible chunks and it may be tough to find use for those bottom pieces. It’s sad that this is a way to fool the customer into paying top dollar for something that should be significantly discounted.
Prices competitive. Avoid shopping at peek times. Long waits. Poor parking on busy days with garden center and New Burger King.
Ok
If you must shop here...deli and bakery is great and the store is clean. Prices are either a little higher than other stores or you have conditional sales.. (must buy x number of items to get the deal). Tip: go to the mature cashiers..they are friendlier and much more experienced with people skills ..
Helpful staff. Great prices.
One stop shopping! Superstore has everything from food , house wear , kitchen supplies joe fresh , toiletries.. it’s my go to store every week
This place is huge with a lot of selection. If you want to get in and get out quickly for a few staples maybe drive to a smaller location
Okay
It is what it is.....a big grocery store. The service from the pharmacy could definitely improve!! As for the grocery store, very seldom do they NOT have what is advertised. The kitchen wares section has some very good prices
Fresh produce and courteous service
Good value a little large
not very friendly , just pushes you through. No bagging no conversation.I've never had a good experience here.
Some staff are not helpful and just say I don't know, instead of saying, I'll find out. Some cashiers are very helpful. They will help bag your groceries because they understand the quicker you leave, the sooner they can help the next person. They cant do anything while you are packing anyway so they might as well help. I just seem to think they are too big to be helpful.
Cheap food like the points always quick
Great Service!
Store is good, people can't park or read signs
Cashiers and the employees directing traffic at the front of the store are great!!! The employees who push those oversized carts around to fill online orders need a lesson on courtesy and customer service. Picking up groceries today and kept running into these huge carts parked in the middle of the aisle, sometimes two or three in the same aisle. The employees just ignored us (the customers in the store) while they filled their orders and they are slow as molasses. Maybe superstore should have these employees leave their carts at the end of the aisle or use regular size carts or....be courteous...if an aisle is busy maybe come back to it later or fill those orders early morning and late evening. What an awful experience today. I may have to go Regina for groceries
I moved out of the city and this is no longer my primary, but I still like coming to this Superstore when I am in the area. I don't know if I just got used to them or the selection is actually better but whenever I go to another Superstore I don't always find all the items I used to get at this location. Great location, cashiers generally have always been pleasant and place is clean and well lit. Recommend.
Great Deals on organic fruit and veggies, sometimes the same price!
Superstore is a big box store with mass market appeal. It appeals to the local market who are under-served by Food Mart and Giant Tiger formats. This store needs a good challenge from a Longo format. Until then Midland residents will continue to line the pockets of the Westons from over priced grocery products.
Just another store
Great ????
This a great store better then lloydminister
Their 'Flash Food' service is a great way to save 50% or more on cheese and meat items that you can freeze right away.
I find this store very well organized. Clean bright and well staffed. The cash out lines do get long but staff are quick and still friendly.
Good inexpensive place to by food.
I like the prices and deals at Superstore, but some of the cashiers are not the friendliest. One cashier, acted like I was interupting his day. He never said hello, he did say bags ? to me. When I said thank you he said nothing. I avoid this cashier now.
Too many empty shelves
Everytime I buy food here it goes bad in a matter of a few days. There has been a couple instances where I unknowingly bought expired food off the shelves. Better to spend the extra few bucks and go elsewhere.
It's actually too big of a store for me. Most groceries are for a family and I'm a single person.
Absolutely disgusted by their deli and bakery departments. It’s December 15th and their pita breads expired in November and are full of green mould.
north oakville: this used to be my favourite go to store. first choice. top notch. over the past few years it has gone down hill tremendously. always out of stock of presidents choice popular products, carries lower choice selection now than before, does not carry club pack choices as much, because of price matching they clear stock of competitor sale items and ur out of luck even if u would take it without the price match , in stock is better than price match. extremely frustrating . i dont recall fulfilling my list on one try in over a year.
Great store
Great prices and always stocked up!!! Bue not happy you don't get points with everything you buy!!!!
Cashiers are friendly and customer service goes out of their way to help you
Great place for grocery, been coming here more often. Wife love pc points
Fruits and fish are not fresh at this place, has bought fish couple times and they were rotten already. Fruits sometimes are not in good conditions
Excellent Customer Services - while shopping this past Sunday, I lost my watch at the Real Canadian Superstore in Midland, Ontario. I only realized this after I had returned home. I was able to call the next morning and spoke with a very friendly staff by the name of Heather. She even went to the spots in the store that I had shopped...unfortunately, it wasn't to been found...she still took my information and phone number just in case. Later that day, Heather called me and asked me to describe the watch...and much to my surprise it was found in the parking lot...a little bent out of shape but still working! I was so happy and thankful that it was found! I'd like to take this opportunity to thank Heather and all of your employees for great customer service and working during these difficult times! Many thanks! :-)
Everything you need in one spot. Super fresh produce, liquor available in store.
High prices and poor quality of fresh food. Not impressed with any RCS anymore.
its literally a store with a lot of stuff to buy inside of it. parking is good lots of it
Non discriminatory, they serve all.
Click and collect at Superstore in Yorkton is by far the best place to click and collect. Always on time and beating snacks. Try it and see how well the friendly knowledgeable staff do their thing.
Staff unwilling to enforce mandatory mask policy. Plenty of people in the store without masks on. Shameful on the part of Superstore.
Their fresh corn is disgusting. Tassels are rotting, need to go to a roadside stand to get fresh corn
This is my go to for food when working out of town. Great selection never sold out and reasonable prices.
Awesome place to shop
Friendly helpful staff Clean organized well lit Fresh produce Great meat selection
Very nice store. Well laid out. Lots of cashiers open as it was quite busy.
Nice variety of products
Great discount fruit place
Good food n awesome prices
I went here and that night had one hell of a time. Coincidence....I think not
Great food great service
We love doing our grocery here whenever we visit the hat. They have a great selection and lots of choices to choose from.
Love this store. Always find what I need!!! Great prices. Awsome selection. Knowledgable staff
Some can be a little more friendly our money is just as good just the color is not as bright
Good selection of President's Choice ducts. Comfortable layout and surroundings.
Best selection and prices in town
Great service, well managed and very clean
Long lines on Friday nights. Should open more checkout lanes instead bugging people to use self check out. Sale items are very rarely available regardless of time of shopping. They run out of urgent items like, eggs,rubbing alcohol and some cereal. Spoke to manager about and he just shrugs his shoulders. If you price match they create extra work yo discourage you.
I shop here for all the things that I can't seem to find elsewhere!! The things I look for are always a better price here!!
IF you can find a staff member to help you, they are rude and don't help you find an item or offer to find out where it is. The cashiers slam your items after scanning them. Will not be going back here. With Walmart, Costco and Saveon foods close by there is no need to go to Superstore anymore.
Good prices, wish they had more cashiers on till. Always seems pretty busy and I do not enjoy the self checkouts, but feel forced to use them as the lines are sometimes quite long.
Dirty, the Pharmacy is extremely slow they told me to back in 1 hour it was 3 waiting and my daughter waiting in the car after surgery they tell you very polite to wait 15 minutes on the side there but 15 minutes means 32 hrs more. People don't respect social distance a mess of store
Easiest place in GP to get groceries with a big truck.
Always a great selection!
I wasn't very happy with the last visit. The produce was wilty and high price.
Friendly, helpful staff, even if the prices aren't the lowest
So disappointed. Moved from Barrie area. This is not what I expected. Does not compare to what you may be used to coming here from Barrie, or Collingwood. Had hopes of obtaining the same quality and variety I get at any other Zehrs or Loblaw store. Obviously not here. Produce is not fresh - found mouldy items and slimy items on the shelves. Meat is disappointing as well - Bakery? Forget it - Nothing here that I regularly purchase - If you are purchasing a higher brand of items you will not find it here. The quality is just not available here.
Fantastic service. Fast lines and great selection.
Good deals
I like that I have a bit more selection on veggies and things stay relatively affordable but are still good quality. I find that when I use my optimum card for extra points the system is down a lot and then I have to call to try and get those points that I earned. It doesn't always happen but it can be a pain in the butt sometimes
A big grocery store. Prices pretty average what I find surprising is it doesn't have a lot of big name brands I like. This store also has many housewares and a pharmacy.
This store is full of all good things clean and staff super friendly ????love the midland suoer store
Good selection. Clean. Lots of parking.
No one seems to be able to answer if Superstore has one dozen white tray buns and quarter slab Nanaimo bars. Are these exotic items? When I called I was redirected 5 times then ultimately hung up on. The ULTIMATE service. Online search engine sucks it big time.
The young cashier was very happy & helped bag my groceries.
It's ok. It's very challenging going here. Decent prices, but very long till line ups unless it's after the hours they posted on the banner out front. Which is unfortunate.
Great prices but sometimes comes with the cost of lower quality or older products
This store seriously violates Alberta Public Health order. I was there about 20 minutes ago and there were many people (10+) who did not wear masks. Many of their employees saw them but did nothing. There was an employee standing near the entrance to monitor people but he did nothing to people who didn't wear masks.
Shopped here forever...
It's hard to stay apart from people there but it's grocery shopping and you can't expect to be by yourself in every isle. There is still too many people that think once they're in and shopping their mask can hang or come off. I know it's a pain but rules are rules and if uou can't follow them then pay the price of no admittance.
They have pretty much at that location
Big variety store with good prices, clean and well organized.
They have some good deals
prices are always with in reason , Staff are always ready to help one day I was looking for 1 avacodo they only had bags of them. one of the workers herd me talking to my partner about this and took one out of the bag to give me
Closest store to me. Superstore has always been my fave. Greatest disappointment is not having advertised items available. Tonight was zucchini. I build my weekly menus around advertised specials.
Great prices, easy to find items. Well stocked. Good gluten free section
Why should we have to bag our own groceries and wait in lines at the tills when shelves are poorly stocked and prices are exorbitant?
Perfect place to shop your groceries. All international and domestic items available.
Customer service could use some more trainning, but if loose anything there chances are very good you'll will get your property back.
Well laid out store. Lots of variety. Great cashiers!
Prices are higher but great selection
Warning: Extreme incompetence with curbside pick up. We ordered a patio set 2 weeks ago and set a pick up time for this morning. We received a confirmation email for this order and the payment went through. We were about to pick up a truck rental since it wouldn’t fit in our car. Thankfully I called beforehand to confirm the pick up again 30 minutes before our time slot, and they said we don’t have the item. They also don’t know when it will be back, so they cancelled the order! The incompetence of this operation is unbelievable! We would have shown up with a rental truck only for them to reject us. No communication whatsoever. In fact, they only confirm inventories once you show up to get your items! What a giant waste of time, will never shop here again. 0/10, do not recommend. Save your time and money, there are better options out there.
The act of "shopping" has slowly returned to acceptable levels. People do obey the mask and distancing policy, but there are still the stupid that think they are above all. Get it together people! , choose to be safe for yourself and others, plain and simple right. Just do it!.
Pretty good. Check outs are usually busy but produce and meat is decent.
Usually pretty busy but for good reason. Best prices, friendly staff. Parking can be difficult but there is always a spot, even if it's further away from the door.
A mask policy widely followed by none. Why have it if even the staff disregard it! Other than that it's your typical superstore
Good price and friendly
Very clean with great products.
I havent been at superstore in a while .i found the prices ridiculous...i was digusted actually....alot of selfs empty .. Which is prob a go think as my bill was ridiculous... U guys r more expensive then safeway now Plus u charge for bags and make us bag our own stuff ...... Shamefull absolutely shameful
Good shopping fresh produce good prices bonus gift if spend over 300 dollars.
Things have been moved around, but find all that I need!
The best in the area. Best variety, best quality and customer service. Okay not the lowest pricing, but they do price match! Check them out... and a Canadian company.. which is something to keep in mind.
Clean store. Friendly staff
Even during this pandemic, shopping here is still easy and convenient. Checkout times are still very good and its quite easy to get from one end of the store to the other without getting in each other's way. No need for one way aisles because the layout makes it easy to shop and still be socially distant
I went into the store looking for ice cream, and an employee named Alex was walking by, and I asked him," how much does the ice cream cost?" The employee ignored me, and he kept on walking—horrible customer service. I wouldn't recommend going here.
Always pleasant and helpful. Most staff know the merchandise..I have p
Good prices and I love the app because who doesn't love to get free food
The prices are the highest in the area.
Always the best!!
You need to be sure you have a Ioonie on you. or else you have to wait in line to get one just to use the cart. slightly more expensive than Sobey's, but has decent produce.
I do not own a greenhouse gas emitting gas guzzler powered by dirty sands.
Always friendly, clean, and keeping on top of the covid regulations.
Clean store. Friendly staff
Superstore dopped the ball on this covid thing..I'm not shopping there during this time. I even had a young security guard pressuring me to abandon physical distancing because he was impatient and totally unaware of his surroundings
The points system is great. Produce is hit and miss Depending on when you go, great variety and value for everything else
Good place for groceries
Great prices, you know a business is doing well when the same staff have been there for years at a time.
Always a little disorganized they are still able to deliver value and selection.
Produce is always subpar but the deli and bakery are great. Prices are some of the best in town. Some cashiers are amazing, others make it obvious they'd rather not be working (can I blame them? Definitely not. Soulless job with bad pay, and irate customers on the reg). Over all decent enough to shop at.
wanted to buy one thing, but the line was 20 people long, self check out and regular tills. this store should be more regulated and become more efficient with getting customers in and out safely, especially during the pandemic as there is a lack of employees regulating safety measures and social distancing. 0/10 would not shop again.
(Translated) Amazing (Original) Espetacular
Staff friendly, clean store, no issues at all.
Sign at main door says masks mandatory but people including staff not wearing them.One bin says 10 items for $10,got to till price was totally different.Wont be back!!!
We have been shopping here for many years. The staff are fantastic and friendly. Food is great plus store is very clean.
I like Superstore because they make you think for yourself. Better bring some bags or your pockets will be full. But seriously I think putting the onus on the shopper instead of providing you with unnecessary plastic garbage is a great policy that other stores should mimic. Also let's be honest they consistently have the best prices of all the grocery store chains so five stars is there review they get because they deserve it.
The grocery is welk thought outand it looks nice..
I am thoroughly disappointed at superstore. I have been going to this place for around 10 years. They have been quite good at many things but recently they have done a terrible job. Employees aren't following COVID-19 protocol. Many employees are touching their faces and nose. For example when cutting meat in the deli meat they would touch their face very often. This would be a result of the mask falling down. I would advise superstore to please enforce these rules as well as make employees change gloves and mask for every customer as well as provide better mask.
Need more cahiers
Can't really complain, but not expecting too much either. Produce can be rotten at times but so far everything else has been ok
Diane is a gracious teller! ❤
I recently visited this location and was helped greatly in the Deli department by a young lady named Naomi. I had no idea what to buy for my charcuterie board and she listened to my concerns and helped me with everything. This will be my regular grocery store now all thanks to her!
Really good selection although sometimes the lines can back up
Was a long time loyal customer. Will never shop with Loblaws group ever again. After placing my order online, receiving notice it was ready for pickup. Showed up to find it wasn't ready, this was after waiting 15 minutes and calling back to see when it would be brought out. Somehow this became my fault for having believed Superstore when they contacted me to say it was ready. I can certainly understand human error, however when I get sworn at for simply trying to pick up my order (a service I had used many times) then have my complaint ignored. Shows gutless, careless, leadership by store manager as well as customer service 800 line. Never again.
Lotsa variety reasonably priced long aisle hard to move on if looking for an item wait time for checkouts automated or express
Good place for cheap stuff and grocery shopping
The only store that doesn't price match their own flyer I grabbed eggnog and chocolate almonds get to the self checkout and Tell the girl they are a different price than the flyer and I don't want to pay that much she deleted them and walked away.???? It's your own flyer . I guess 1 overwhelmed employee doing 8 registers I probably would just Doo the easy thing too.
Great place, always busy but good
Tight parking lot
Well stocked worth food and affordable prices, plus you get points everytime you purchase something, they leads to free items
They had everything i needed
Nice clean store, friendly helpful staff.
Nice place get all stuff here
I went there at just around 10 PM and the produce section was just filled up for lots of fresh choices.
Great and clean store, good specials
Ok but some prices a little out of line
Horrible store not a fan of Loblaws at all, have to say there management choices are usually questionable but my gf loves there organic section of stuff that is good for you and full of sugar.
Probably one of your best options for organic food products in Regina. Having said that, their prices are often too high. Wal-Mart definitely beats them on some prices; all the time! An example of this is coffee cream.... it's considerably more expensive here at RCS!
We love shopping here! Great selection and lots of great deals. Awesome customer service experience every single time!
Not doing pickup orders here anymore. They will leave out items (that you are still charged for) and then give you the runaround. Or they'll be out of a bunch of items and try to substitute them with things that don't make sense. Or they won't bother with a substitution at all, when you know they must have a similar product, and then you're out a bunch of groceries. No thanks.
Nice place. V clean store and it's a Canadian
People here are mostly helpful!
A Good and BAD review: Can I just say, the lady who rang in my groceries was absolutely wonderful. She price matched for me, and even told me to put my eggs back and grab another kind to save me $6. From a customer experience, I was won over. I told her I would come EVERY Tuesday and buy from HER specifically. That’s how impressed I was. However, it was moments after saying that, her supervisor came over and gave her grief because she had a water bottle by her cash register. I honestly don’t know who makes up these rules, but this lady went above and beyond to help a customer out and she is corrected in front of customers over water. Nobody, and I mean absolutely nobody, will make an opinion of this store based on a cashier having a water bottle next to her til. Focus on the customer experience and not some feckless rules put into place that mean nothing at all. Hell, for the work she did, she deserves a beer next to her till. So, in conclusion, 5 Stars for the wonderful cashier, and ZERO stars for the pointless rules put into place. That rounds it to 3 stars.
I never really shop here. But I had a friend recommend something I can only get from the food section here. I was followed by a secret shopper for a bit of my visit here. I don’t support businesses that racial profile. I’ve been racially profiled at this location and the south Albert one. I made a complaint at the South location but nothing was done. I’ve never had this issue at Wal mart or Safeway. If you are a POC be prepared for the secret shoppers. Disappointing.
Great
Store was busy today the addition of no lines on the floors telling you which way to go was nice
Tops
I love the store fast service friendly staff and good products
No service people
I have found that the Superstore is by far the busiest Food store in Cranbrook. Even starting out in the morning with full shelves, by mid day it is depleted. Not just from walk in shoppers but Express customers and Bulk orders for restaurants just wipes them out. The way the staff their handle the rush is admirable, But you still get the self important individuals coming in late afternoon or evening complaining their particular food option is out. Then start barking at the staff. Come in earlier or go pay a lot more somewhere else. In this difficult time, Good job Superstore.
Good store to,shop awsome variety and very nice produce department
I love their bakery, bread is always so fresh and there’s so much selection. Sushi is always very good (although I only get the vegetarian kind so I don’t know if the fish ones are as good) You can pretty much get everything you could ever need here. They have so much selection in their ‘World Foods’ isle, and so many health food options. The only thing I hate is bagging my own groceries because if I buy a lot of things I feel awkwardly rushed to get out of the way so the next person can bag their groceries.
Poor pandemic measures. They are trying but it’s not enough. The aisles are too narrow, it’s impossible to stay 6’ away from people if there’s another person in the aisle. They should be making aisles one way. They are letting too many people into the store at a time.
It just like any Super Store anywhere in Canada.
Helpful staff
Good food and great prices
Always a terrific store...great staff and selection!
This was my 1st to visit Moose Jaw Superstore. The store is clean and big. I was impressed with the selection in the Nature Foods section. Everything was good until when I went for self-checkout. A female local worker at the self-checkout suddenly showed up while I was checking out my grocery, instead of using a better tone to talk to me, she yelled at me instead! She said I had too many items and hold the traffic and wanted me don’t use self-checkout the next time if I have too many items. I was in shock! I didn’t see any limit sign plus no workers stop me from checkout, they even nicely led me to a pay station(the other 2 male workers were nice). I lined up like everyone else. If there were so many people, why not open more machines for other people instead of just running 3 machines? She blamed me the 2nd time behind my back and I overheard it. I live in the Southwest Sask area and have never experienced anything like this before. I was the worse customer service I have to encounter in SK! I even felt like have been discriminated against. It probably would be the last time I visit the Superstore in Moose Jaw. Happened on June 3, 2020 4:55 pm
Great store in the east end of Regina. Store is fully stocked and the staff are helpful. Lots of parking.
Great selection, and a free $30 item if you spend over $250, which is always a lot of fun.
Staff had no ability to help find sesame snaps.
Prices are great, they do their own price matching to other local grocery stores but they will price match if you show them a flyer with a lower price.
On my third trip back they finally had stock for some of my household needs. Close to where I live. Bright & welcoming feeling.
Good prices, lots of cashiers
Prices are good . Lots of open tills.
Seemed to be a lot of empty shelves today. Out of almost all canning supplies . Checkout waits were short.
I had an issue with my click and collect order about a week ago. I wanted to discuss this issue with the manager and I ended up talking to him (Stacey I think his name was - sorry if I misspell it). He was very friendly and explained what had happened. I offered feedback I thought would be helpful. It was a pleasant conversation and even though I wasn't able to pick up my order in the original time slot intended, I felt his customer service made up for it! Thank you again.
Have everything you need to eat snack or drink for kitchen and some. My boy drags us there for toys sometimes. Always look for a deal yellow tags.
Good prices
They need more variaty
Awesome store. Great selection, great quality and prices. Pretty much one stop shopping. Checkout lineups can be heavy often. Dont recommend saturdays if crowds and waiting is frustrating lol
Cashiers are very unprofessional very rude i have bad experience every time I’m here definitely not going to shop at your place again
Yesterday I was waiting at the cashier and I was surprised by the treatment with the staff. A customer arrived at the cashier and asked her for an ice pack. However, the customer did not have this package in her shopping cart. There was no other employee nearby and the cashier did his best to wave to another employee who promptly went to the front of the store to get the ice pack. The customer complained about the cashier while she smiled at her saying she was solving it. But that was not the worst thing that happened. The client had a box of OTC medication at a different price and the cashier called someone who authorized the price change. All of this was happening in front of us. The client was not satisfied and went to complain about the cashier, who while attending other clients received a call from the supervisor saying that she had been rude to the client. The customers who were at the cashier went to the customer service saying that it had not happened, we saw it all happen and sympathized with the cashier who continued to help everyone, practically alone among the 10 other cashiers with a smile on her face. People, especially young people, need to learn URGENTLY to be more sympathetic to front line workers. I wouldn't have the patience this cashier had.
Day by day chioce of food items like vegetables, fruits, groceries, meats,seafoods etc....are less and few stuffs are totally disappeared. Waste of time to go for purchase here. Billing counters always take our time .....only 2 or 3 counters is open , some times 1 or 2 in rush hours.So pathetic when compare to olden days.
Staff were decent. Some of the customers however were a bit rude and outspoken, other than that they have a much better selection of clothing than their Edmonton stores and I scored an amazing winter puffer jacket for $45. CANT complain about that! :)
Most of the employee's are extremely rude to Instacart workers for no apparent reason. It has gotten to the point where I avoid this store.
Too busy...long lines. Don't always have what I am looking for
My everyday shopping spot. I'm a regular Flash food customer as well
Love shopping for kids clothes
Very much their clean, new washrooms. Usually Superstore washrooms are revolting.
The staff is always willing to help or at least find someone who can and the shelves are usually stocked up. Produce could be better would be my only complaint.
The cashiers are so friendly and patient. Love that!
One of the best if not "the best" everything store in all of Canada.
I only give it 3 stars because there is no customer service at this chain of stores. I usually go here for my basics and ethnic food choices as they do have a good variety of Indian and Asian options.
Love the selection of produce, prices are good but poor selection if you like name brand items
Good variety
Everything you need in one location with fair prices. Well organized and clean store.
The store itself is nice, good prices, however, the pharmacy could use a little more... Umm.. Competence.
Excellent choice for gluten free food!!!
Large selection, very busy Everytime we go still not a fan of paying for and bagging my own groceries. :)
Has worst customer service EVER, they are not friendly at all, especially the woman who is working on the morning shift
Went on a friday night and it was not very busy. Very good
Very busy and they had a good amount of check lanes avaiable.
Got food poisoning from their premade deli food with my kid. Also bought crushed grapes here unknownly. Produce seems to be a hit or miss. Why I will be no longer shopping here.
Like they work hard
Need bigger parking stalls!!!! Not my go to store but I like their kids clothes.
Love the selection
We are in Creston and it is to far away.
My favorite place to shop
The store has everything you need (food, pharmacy, clothing, accessible washrooms, medical office, teaching rooms) -- the staff is very helpful and friendly. Includes abundant parking with a gas facility on the property to fuel up on your way out.
Great place to do a grocery shop. Plus the pick n mix is awesome.
Was great had everything I went for plus some other things.
If I could give negative stars I would. This is literally the worst Superstore I have ever been to. They have never, in ever trip I have taken there, ever had the thing I have purposely gone there to get. Any time of day i have gone there the staff at Customer service is with rude ladies. Their produce always goes bad way before it should. Their meat looks awful. How do you have a giant grocery store with impudent ladies at customer service? Absolutely pathetic. It seems they need to pay to someone for a smile.
Great selection of groceries at unbeatable prices
You post that masks are mandatory (good for you), however why do we see shoppers wondering around without wearing masks?. Are unmasked shoppers offered masks?
Some employees are fantastic others not to friendly.have to watch prices alot of times till over charges .dont forget the scanning code if ethics .
Tried the ordering o line service and it was a bit disappointing. Pulled up to the numbered stall and called the number. It took them 15-20 minutes to come with the groceries I ordered and then they over charged my credit card by 25$. I had to argue with the worker and then go in to get it sorted out. All in all it would have been easier and faster to just go in and buy groceries the old fashioned way. Otherwise they have decent prices and selection of products.
Good selection for cottage country. Cant ask for more
great produce and very friendly staff. Never disappointed with the quality of products.
Called to see what time there optical department was open until. After getting transfer twice I got to talk to an extremely rude lady who was in customer service. She had no idea what time they where open until and had apparently know way of finding this out for me! So helpful! Thank you real Canadian superstore for training such good staff! Will be gladly doing my business else where! Maybe some basic training needs to be done in the Grande Praire location!
Love the sea food products from here!
Girlfriend said srimp was lobsters
Slow but we find everything
Like the store, friendly staff. I hope they offer a variety of health foods in the future.
Easy access for me, I use the electric cart
Not the best grocery store, but not the worst. Worth it if you collect PC points which go towards free groceries.
Good prices but limited selection. Great for staples but not much specialty food or small brands
Very friendly staff!
Lots of parking and great staff. Always have everything i need.
One stop shop
Been going there for 10 years. Tons of selection and prices as good as No Frills.
Great bakery,and produce.Very clean.
Good price good selection
Always has things That I need staff great
The best overall grocery prices in Prince George along with the best rewards program out there (compared to Save-on)
The makeup section was in disarray. Bathrooms should be checked more often. Produce is well displayed and good. The personal in pharmacy are awesome. Good service with a smile!
Good place to shop and visit with fellow shoppers
Nice. The area is big. Too many products. Mobile services and dentist services are good. Helpful staff members.
The clinic inside is fast and has online booking. The store is meh.
Great place to shop for groceries. Good food and products. Great place for deals.
Best selection of groceries in town. Their produce is always fresh
I had a flu shot was fast and painless. Thank you Mr.O"Leary
Great selections, getting through a till is challenging--not enough open.
Convenience to shop, complete grocery item
Everything was as I needed it.
Really gone downhill in the past few years... Only visible staff on the floor for assistance was in the produce and meat department.
Ok I love the fresh produce and the store is well laid out and staff helpful , prices are best on most things in G.P and if you get in early like I do when they first open it's great
There have been some issues with shelves being stocked and aisles being cleaned, but in general I just see that as a sign of a strong local economy. The PC Rewards programs is excellent and easy to use. Everything runs through a phone app that is easy to scan in the store and instantly earn free groceries. This location has a pharmacy and optical boutique, making it very convenient for shopping all in one place. Keep up the great work, Superstore.
Great
It is what it says it is. Good place for produce and the points system is great
Always have fresh food, good deals, clean store friendly staff. Have almost everything I need in one store.
Pc Express fast and easy
Courteous and friendly staff
was ok but very big if you have difficulties walking use the shooter they provide
Fresh food. Good quality.
Good
Ok
Love Real Canadian Superstore they price match and l get to look at all they have and buy more then l go shopping for and they open at 7 am so by the time the other stores open l'm finished and back home safe
This is a very nice store that is well laid out with polite and helpful staff. Lots of parking space and lots of selection. I wish they have something similar closer to the north. For now, this is my favourite grocery store in the city...when I get to drive all the way there.
I love groceries shopping, there is lots of variety and the prices are decent, not to crowded
Great curb side. Customer service is good.
It's okay...not longos or fortinos, but it's okay
Always has a good variety. However watch PC brand infant food, lots of issues such as recalls on squeeze packs and arsenic in puffs.
Love the variety and outstanding customer service! Although pricey, but their food is fresh and great quality too. Sometimes they have really good sales!
They have made masks mandatory but if you can't wear them don't. Because there are people that can't wear them so don't worry about them.
There muffins are the freshest in town.
Hi. I am a regular shopper at this location. I had a great shopping experience today. Susan was very pleasant and helpful. Good to see great customer service. Keep up the good work.
Great service and great produce
Always a good experience shopping at this Superstore. Once or twice they didn't have what I was looking for, and some prices are a little high when not on sale, but otherwise the prices are usually quite good and comparable to cheaper stores (i.e. Walmart, Food Basics, etc.), and sometimes the prices are even better. Haven't had to interact with staff much (usually use self-checkout), but they seem pleasant enough.
Good ????
Produce could be better also mo FRUITS FROM other TROPICS
Good prices. Good selections
Go in for one thing and walk out with a few dozen things
Awesome grocery store! They have pretty much everything you need , and at quite reasonable prices too .
Great friendly staff - helped with the new self checkout machine. Was confused, but she was great! Love how the machine does not freak out when you don't "bag" your item right away now! Got a great deal on a toaster that I have been eying for months!!!
Love click and collect!!
Awesome
Lots of selection fair price
Mostly always good produce.
Very poor selection of vegan products (non-dairy milks, nut cheeses, veggie sausages), and difficult to find them. Super friendly checkout lady though!
Although I want to give 5 stars for quality of the produce, stuff always in stock or raincheck will be given etc. I am changing it to one star for their lack of following covid protocols I was there today from about 12-1 shopping and I seen over 20 people without masks:( honestly I do not feel safe shopping there anymore (I spend over $250 there each week we are a family of 5 i am about to take my business somewhere else) I am home all the time with my kids and my husband works from home. If we get Covid I will know exactly where we got it. I am reaching out to the head office and next week when I shop I want to see someone at the door to make sure people have masks on or they should provide exemption papers. We all have to do our part to stop this virus so our lives can go back to normal. Like seriously there is no way that many people can be exempt from wearing masks my one year old can wear a mask when we go to doctor so people should put their own priorities behind themselves and care about other people too. But mostly I am upset with Superstore for there lack of safety. At the beginning of the pandemic there was always sanitizer and multiple locations now you can hardly find anywhere. Not happy
Fruit and vegetables leave alot to be desired.
Good shopping
Was hoping that the sign on the door actually meant something. Masks are mandatory. I saw many customers without masks and even some employees. If you say mandatory, enforce it!
Cashier Magda is an absolute angel! I was so disorganized and having an all-around off day, and she was so patient with me. She went above and beyond what I expect from a cashier -- and I worked retail for 10 years! Hands-down one of the best cashiers I have ever met.
Good quality grocery at the right price. Other competitive cheap stores keep stale veggies, Especially onion and potato bags have rotten stinky stuff. However limited options for Asian cuisine.
We want to commend ms. Shiela from the customer service dept. of superstore moosejaw who took our pictures. She is very patient,pleasant and friendly. We are just observing her on how she treats everyone in the workplace and she is such a delight even to her co-workers. We need more employees like her who goes far and beyond in their job.
One runner for PC Express with 6 cars waiting...maybe hire more staff for this.
Well-organized for the most part, but there is one cashier who dies not wear a mask, and she SPITS when she talks!!
Good selection. Staff is helpful.
WORST self checkout I have ever seen in my life. You have to scan all your groceries, pile them up, ca someone over, guess how many bags you need, then wait for them to bring you the bags. Then you get to bag your pile, and if you didn't guess right for the bags, that's on you. It takes three times longer to check out now - I use self checkout to speed up my time, and avoid speaking to people. Not wait longer and pray on my bag guess.
Overall really happy with how they are conducting customers considering Covid-19. Their staff were a little flustered due to understaffing, but they were otherwise nice.
Quality shopping experience with a great variety of products.
Nice store , good prices
Not my favourite place. It starts with always having to have a coin for the carts (and don't get me started on how long you have to wait in line to get some change for the cart) to endless issues at the checkout.
Right outside the entrance today, a large floor sign states: As of August 29, 2020, masks are mandatory in this store. There is a lady at the same door, cleaning the grocery baskets and carts inside the door. Inside the store, at least 20% of patrons did not wear a mask and no one was monitoring, nor approaching these patrons for not following the rules. Furthermore, there were only 3 or 4 cash registers open and a 3-4 cart lineup for each one, which was encroaching on social distancing. So I ask you, what is the point?
The best place ever to do shopping Very nice service A lot of think you can see Customer service number one Thank you guys ????
Reasonable price and wide food selection
Everything you need. Great service!
Good service
Always shop here. Excellent prices. Love the super specials.
This is my usual grocery store. If you are visiting the area, they have a shopping pick up service here. Just order online and choose your pick up time. Great service if you are coming up from the city. Their ready meals (to the left when you walk in) are very good and there's single servings and club packs. Try the quinoa salad...its delicious. They also have a beer and wine section which is decent, just make sure you choose the appropriate check out lane or you have to wait for a supervisor.
It’s a beautiful store to shop
Always out of Lactania coffee creamo! Come on Superstore many people are lactose intolerant these days so you should never be out. Saveon Foods is never out....
Let's of weekly deals! Also BEER!!
I enjoy shopping at Superstore for groceries as well as using the pharmacy. My complaint is that the womens public washroom is disgusting! Yesterday all stalls were either filthy or with plugged toilets. The sinks and countertops were dirty and the garbage can was overflowing. Please have someone check the washrooms several times a day.
The veggies were getting stocked up ,so very fresh.
Good place to shop
All complete
Good prices on most items. Clean store atmosphere and quality products throughout the store. Good deals at the new liquor store inside and the cheapest smokes in town at the smoke shop and gas bar.
It’s one of the best grocery store I have been to.. such a nice experience❤️❤️❤️
Lots of choice fairly priced. Should pay staff more
Clean, open environment for all your shopping needs, staff are friendly and knowledgeable always a good experience
Excellent produce. Best part was early in the day so no line ups! Friendly staff!
I always seem to have an issue when I order with PC Express. There is always long delays, my order on several occasions has not been ready until after my time slot has closed abs they often do not have many items on my order: lastly, I always tell them to use my PC points to pay and they forget to do that. The PC express at this location is run very poorly.
The only thing great about this place is the sushi bar and that the till lines are short and quick.
Amazing store was my first visit one stop shopping
Pricing is good . Good service . And lots of everything . Good bakery !
Good spot to find vegetables other stores won't have
Awful experience at this store. Left our groceries at the cash and left the store because the cashier with blue hair was so rude to my father. I have never experienced such disrespect from a cashier, especially to a polite customer. Never returning here again.
A perfect pick up service, and the staff is absolutely friendly.
They were out of a lot of things that I needed but overall this is my favourite place to buy groceries
Had lots to choose from
You have great Covid protection. I drive from New hamburg no frills does not care. I told them and they said we are not here to babysit us. Have a Merry Christmas It is worth the drive to your store
Always a pleasure to shop at this location clean, bright and easy to find departments. Well laid out store. Friendly staff, good bakery, reasonable prices. Great hours.
Good variety of products for fairly decent price: fruits,vegetables, deli, and dairy. They also have a good choice of natural products. Nicely located and clean.
The store is always clean and the aisles are seldom narrowed by unpacked boxes. Prices are good, however, check your produce carefully. I have found substandard, bruised, rotten & moldy produce on a regular basis. You have to double check all produce.
This was a 5 star shopping trip in store today! Found everything I needed super quickly as most of the items were fairly well stocked. Got some great prices and used the self check out with ease and no line up which was wonderful!
They were very helpful product was not on the shelf but employe went to the the back and found product I wanted and brought it to me
Great sales. Well stocked and clean.
One of your employees rammed my ankles with a shopping cart and didn't even offer an apology I was very hurt and my ankles have bruises on them would not recommend shopping here
Good prices on alot of items,staff is always friendly
A gem of a place..has a large grocery selection and usually has great discounts.
Overall not bad. Produce isn't always the greatest.
Ok, store needs a refresh
Quality food good prices
Friendly staff, in and out no waiting
Good price when they have something in stock. Half the time they dont have something for weeks. Some folks who work at customer servicefor many years are rude.
Don't have to wear a mask there and great people there
Ordered a cake a week in advance for 1pm pick up. Showed up at 2pm and had to wait for it to be finished as it had 'gotten forgotten'
Nice, clean and well maintained. We found everything we needed quickly.
Great store, great selection and friendly people
store produce was not stocked at all bathrooms were terribly dirty when told customer service about it they shrugged me off and did NOTHING about it
Best prices ever
Great place for your everyday needs for your small convenient stores, restaurants, and homes. Fair prices and great staff. Easy access for wheelchair accessible.
Not enough till open , with long wait.
They have new shopping carts.
The teller actually saved me money because the case of ginger ale scanned as $22 and it was $6.99 thanks
The store is clean with a good layout and selection. While I do appreciate that staff have other things to do it would be nice if when I ask for an item I said I looked for and can't find if the staff takes me to where they think it is.
Good prices, great variety of all products and produce.
Well stocked shelves, wide & bright aisles, made the Sunday, pre-Christmas crowds easier to manage through. There was a staff person watching for, and helping people walking with "that searching look"; she guided me to the Organic section where my item was available. I was in & out relatively quickly for what I needed.
Not a good location but incase of price and quality the best in pg
Great store and deals usually fast check out
Good prices, clean and no so friendly cashiers, typical of these stores.
Typical superstore. It would be nice if they didn't have so many empty shelves. Seems like each time I go they are out of stuff I need.
Excellent selection of fresh produce and most of the household essentials are always in stock. Reasonable prices. Store is conveniently located and has lots of parking for customers. One of the popular shopping places in PG.
Not many line open to pay not good service .like my home town taxes.
Great deals and lots of tills open!
Good selection of fish and seafood
Solid job bu the staff
Weekly shopping here. Great stock, can pretty much find everything I need in one place. Super clean!
I always have a good experience here, the staff is always friendly and helpful, and they always have what I want! I love their optical too always nice and they have sales frequently:)
Normally One Stop shopping
Good grocery store with all essential things you can buy. The prices is Ok and not very crowded. Easy to create a PC optimum account and start saving points when shoping here. The plus thing is it opens till late evening. One thing I dont like here is sometime people keep waiting in a long line to check out while only two counters open.
Great store
Decent selection of everyday life purchases
A busy grocery store all the tills are usually open
Great Staff for sure, attentive, helpful, knowledgeable and polite
Iv noticed the shelf alot more empty than usual. Prices going up. Still only 4 lanes open. Hopefully this isn't has good as it gets for ol superstore
Picking up your food order is such a great service, thank you!
Good selection of grocery items. Lots of produce. Family clothing section
Cheaper than other grocery stores and a big selection of stuff but not the best quality.
scheduled for pick up between 9:00 - 10:00 pm on Sunday evening. Superstore called me at 6:58PM saying the order is delayed. told them will pick up once received the email confirmation. Got their email @ 10:49 PM confirming the order is ready to pick up. Drove the store immediately and called the pick up line at 10:55 PM. no one picks up the phone and i went inside the store. the guy in the store told me their staffs are already gone. if you cant manage the order volume, tell your customer to reschedule or find someone that is capable of managing the workload.
Not logically organized. Prices have gone up a lot.
Just purchased ready made pasta there and found not just 1 hair in there but several! Phoned to talk to the manager and just got hung up on ????
Good click and collect.
I've only ever been in a lineup of 1. Any and all of my dayly, weekly, or monthly household and clothing needs are easily met. If anything the sale items make me spend more today to save tomorrow
Be careful while shopping here. Despite provincial mask law lots of people shopping here not wearing masks.
Despite company policy being that you need to wear a mask to enter, the staff at the door was not turning anyone without masks away. Several people in the store were not wearing masks or following social distancing. Not sure i will be shopping here even after covid is over.
Nice friendly staff and willing to help
You can find almost everythng you need. It's a one stop shop.
One of the Superstores in the world whose electric produce scale actually works! Wtg Medicine Hat.
Thinking of making myself a promise to not shop in your store at all as I seem to be angry every time I come home, read my receipt . Your pricing is a confusing nightmare. I know that you don't probably care about losing one customer but it's just easier to go to Walmart or Savon where there is not trickery
Prices are skyrocketing while quality of produce goes down. What little staff they have always look like they're about to cry. Plants are always half dead.
Very clean inside store. Friendly smiling checkout lady.
Fair Price and Great Place for daily shopping
Produce was fresh. Selection was extensive.
I love getting the free bonus items when you spend $250 or more! Gotta love free stuff!
It is one stop shopping centre. Everything is available at affordable matching prices. Have a huge parking amenity. Cash and cashless payment acceptable. Overall good place to buy anything.
Not the cleanest of places.
I hate that guy at the entrance that is always trying to sell me banking services. If it weren't for the bakery department having the best cookies and the store has the best produce I would not shop there.
I could not find half of what I needed. Still like coop best even if they are more expensive in some things.
Love shopping there. It's the closest for shopping Asian products.
Always find what you need
Has an awesome international section. Produce section is much better than a few years ago. Prices are comparable to Costco. Get rid of self checkouts OR give customers a discount for using them.
Always have fresh food, good deals, clean store friendly staff. I highly recommend Super Store.
Very disorganized store, and the staff seem to pick and choose who to enforce the social distancing rules on. Most of the staff acted like they did not want to be there. If it continues, they may have no customers and then no jobs. I will try and find another store where they want to work.
This store is a big chain operation with very good prices and lots of sales
Usually ok, but the produce section needs more attention to cleanliness, and the milk section has a sour smell to it (albeit only recently)
Always has stock
Although prices are little bit high but it has a lot of vatities
Can get very busy at certain times and no customer service if you need help
I love the getting points for groceries I think it's great.
Bad customer service, not willing to make resonable substitutions for basic produce items.
I love this Superstore. It's always very clean, well-maintained and well-organized. It always has very good quality for fresh produce. I do find generally the prices are a little higher but honestly comparable to other grocery stores. If you watch the flyer you can get really good deals and the store price matches which is so convenient. The staff is usually really friendly as well.
Great place groceries are affordable and they have safe measures in place and there may be a line up
Clean, good service, they always seem to have product on the shelves which sounds weird to say but it is surprising how many stores Don't. Considering that is how you make Money!
I used to love this store and the PC optimum points program. I signed up for Optimum Insider’s paid membership about a year ago because we do grocery pick up and delivery so often, but since then I have had the worst customer service experience with this store and the program as a whole. Points have been missing, items I have paid for were not in my order, and the store and PC customer service is impossible to contact for refunds or to get my items. When I have sent inquiries through the app, or have contacted them via email, I rarely get a reply or resolution. Very sad, as I used to recommend this program to everyone. Will be cancelling my membership, and certainly would not recommend anyone enrol in this paid membership program.
Extremely rude store manager. Would not be acceptable in any other loblaw store. Source: Superstore Baker for multiple years in Alberta.
Big Box store and you can spend hours in there if you want to.
Best Grocery Store in the area, easy. Best prices, more cashier open than any other store as well.
Best prices in town
Good shopping
It was ok
good selection.
I have been shopping here since it opened. Produce selection and fresh fruit is one of the three best in Grande Prairie. One of only two stores that has a fresh selection of seafood in Grande Prairie. Good prices and the primary reason I go there is their pharmacy. It is the only one I use in Grande Prairie, they value their customers and are serious about their care
Good quality at reasonable prices but the cash register prices don't always match posted shelf prices.
Extremely slow and completely disorganized grocery pick up. Arrived at my time slot and it there were 1 cars ahead of us... , Told there would be a slight wait. 9 cars later and a full 45 mins of waiting a full 30 mins after my time slot, I left. So dissapointing. What's the point of a timeslot if you have to wait a half hour to get your order. In my case cancelled my order because not a single staff member would reach out and explain why 9 cars have been served and I'm just sitting there. Trash, shame for being apart of Loblaws. Shame.
This is no longer the superstore it once was when it first opened, the quality, variety and prices has gone down hill. Since they re did there store remodeling it changed and in my opinion for the worst. Superstore you had it right the first time, why mess with something good? If it ain't broken don't try to fix it. Disappointed ????
great produce ... great selection of any food ... can get busy but plenty of tills open !!
Clean
(Translated) Cheap and clean (Original) Pas cher et propre
Good prices... lots of varieties
Wonderful check out staff in particular Alma very friendly and helpful always pleasant with customers
Definitely a huge selection at the superstore, veggies and fruit are always fresh.
For a store that is suppose to be cheaper I find them expensive and often without the things I am looking for. Also if I need help finding something no one seems to know where anything is.
Couple of mask police here. Lol. I am glad we still have some freedom left.
Love the sales
A large selection of grocery , household and clothing. Well organized neat and clean. The staff are friendly and very helpful. I enjoy shopping here.
Big store. Can earn pc points at this store.
The best place to shop. Inexpensive and the quality is superb. Love it there.
Best value always.
Any business that encourages its customers to rat out others loses my support. Shame on you real Canadian superstore.
My go to store for everything!!
Great place to get everything that you need
I love the grocery pick-up option, and the staff are friendly. However I recommend not buying meat this way if you are getting meat for several days. Since they started this service, we’ve lost a few packs of chicken and at least 2 salmon because we were given lots of meat that all expires in the next 2 or 3 days. Opening funky fish or chicken isn’t a good surprise when you’re ready to cook supper.
Coin for cart annoys me. Meat is good, fish not as good. Too big. I hate shopping for milk and clothing at the same time
Small selection of sizes for Joe fresh clothes n gluten free products
Very bizzy a great place to buy my groceries, prices r reasonable got lucky and was able to park close.
Honestly, you can tell quality the most when there is a pandemic. This store makes their customers feel safe and they offer a clean store with caring staff. Most impressive.
Great easy to shop clean good service
very disappointed I choose the 7-8 slot to pick up my contactless groceries I received an email to pick up my groceries at 9:15 Called to confirm they said come right away I then waited an hour for them to be dropped off. I understand its a pandemic but making me sit in the car for an hour is complete a waste of my time and others. very disappointed I will not be doing this again and I advise anyone reading this to not use the contactless grocery added after. forgot to also mention when I finally received my goods I lifted one of the bags and its ended up breaking and two of my juices broke on my driveway not a smart idea to put 5 juices in single bag maybe try a double bag next time
Close to home, great selection ... miss having the doors near the Bank of Montreal open so I can slip in to get my prescriptions .. sure is a long walk from the front doors!
Checkout line is ridiculous!! Had 2 items and would have to wait probably 20 minutes as only 4 checkouts working. Trying to steer you to do self checkout which we refuse to do so checkout staff don't lose their jobs. just left them on the floor and went to Walmart
Great shopping
Pleasant. Hope the star is the best
Awesome, friendly and net a great friend...
Like Costco, but without the membership fee and a bunch of clothes and stuff that you shouldn't be shopping for. Great location for restaurants, business owners and families.
Too expensive and too large of an area. Don't understand why a presidents choice item is more here than another store ??
So much to choose from.
Usual good Superstore experience. My regular store is an oldie...this new one was a treat!
Getting someone to answer the phone anywhere in the store is a joke. Pharmacy and store says open but cant get ahold of anyone in the store. I live out of town and this is extremely fustrating to say the least. Especially when your our of prescriptions. Do better Superstore, for everyone elses sake. I will be taking my business elsewhere.
Large store well stocked with an excellent variety of clothing options. The men's clothing section had great options for what i was looking for. Lots of seasonal and toys available.
Its ok store.
I am a crazy grocery shopping loving person. This store is huge and has so many things to look at, that I could just walk the store for hours for fun. Yes, I do have a life, but I also love grocery stores. But then, I'm a fan of PC products, which are awesome. The store recently added weird futuristic self scanners that look like you should be lying on them so they can scan you for health issues. Those are the only slightly odd things to comment on. Not a bad thing, mind you, just weird to see during a grocery shopping excursion.
This is more about this store's online shopping than the actual store. I placed an online order at 5:30 am to pick up a tv at 6pm the same day. I received an email confirmation indicating that I would receive another email when my purchase was ready for pickup. At 4pm I had not received the confirmation so I called the store. The employee I spoke with indicated that even though I had not received my order confirmation that my order would be ready for pickup. Based on this info, I drove over an hour to pick up the tv. 30 minutes before the scheduled pickup time I received an email indicating that my order was cancelled. I called the store again and the employee once again didn't know what was going on or why my order was cancelled. Finally he told me that the store had sold out of the tvs today despite the fact I placed my order at 5:30 in the morning. I asked to speak with the manager and he took my info and said the manager would contact me. No one has called. Its been 4 days. I emailed and still haven't heard back. This is absolutely deplorable customer service. I wasted 2.5 hrs of driving, $70 of fuel based on shamefully lazy and incorrect information and an inadequate online purchasing system.
Same as every other loblaws Superstore
It's my go-to
I recently signed up for PC Express and went to pick them up.The nice girl in the pc express office told me they no longer are allowing people to use visa debit cards.Very disappointed in that policy.????
This location offers a wide variety of produce along with a fantastic selection of vegan goods. The only thing that would make this the 'perfect store' is if they sold more items that were locally made. (There are many brands of tofu and tempeh made in ontario). And if they sold more bulk items. I end up shopping at bulk barn and superstore every week to cover my needs. I am very glad that superstore maintains such a large section of natural foods, because of this superstore is my favourite. I would wish that the items in the natural section were labeled or perhaps separated by type. The fridges in this isle seem to be a whole mix of different things. With regular ice cream next to vegan ice cream, and eggs directly next to the plant milks. And dairy ghee next to the vegan butter. I do read the ingredients on every item I buy to make sure they are vegan, However it would be really nice if they were labeled on the shelf tag or sectioned off. Stores like goodness me do this. My favourite part of this store is the large produce section. This is where I do 80% of my shopping so I am glad that they have made it a priority in the store.
I received excellent customer service Even when I didn’t buy the correct quantity they still match that price No questions asked.
I've always liked the superstore but I've bought smelly meat there too many times and classico spaghetti sauce on sale which was rotten. I've switched to Cisco, a lot better.
Always a great place to shop. Great staff.
Excellent selection in store. Fantastic experience with online pick up order!! Highly recommend!!
Good options for quick warm up meals. Staff are spread thin and cold.
Busy day but great staff .????
Was there around 1pm on Friday before long weekend, and many shelves empty, and even some produce bins unstocked! Plus, it seems like half the store does not have any pricing on the shelves. Even a lot of the produce bins did not have pricing on items, or the wrong product in the bin=(bin item and bin label do not match, so price showing is wrong). Potential customers need to know prices, alot of people are on a budget these days. The other grocery stores in town are able to keep their shelves stocked and priced, why not Superstore? Getting to be not worth the time going there, since alot of the time no product.
Good grocery store and all around stuff store. Good pizza too ????????????????????
I have been doing curb side pickup since Covid began. I have received a damaged or wrong item the odd time but with a quick phone call it is quickly refunded with no questions asked. The staff that load my groceries have been extremely friendly and considerate about social distancing.
Got some stuff, staff was polite.
Pretty good place love the store set up and the workers are realy helpfull and kind
Wide variety of food and appliances at a very good cost, only downside is sometimes the lines are long.
Oddly, the grocery pickers ‘ shoppers have no way of interacting with the online system. So your order may include an item, but for some reason it is not on the pick list. Or, you receive an email notifying you of out of stock items, sometimes it says no substitute available, other times it shows a substitute. Whatever the email communication or you looking at your emailed order confirmation, you may or may not receive the item. Ie. Christmas Eve my order showed a fresh turkey. On the store pick list, no turkey. Very stressful! When you ask the shopper about an email you received and a discrepancy with what they are telling you, the answer always is, the emails are auto generated at head office. We don’t see them or have control over them. We just get the pick list. Odd and a substantial lack of communication as every single order has something missing or an incorrect substitution. Also odd, the largest store in town has an amazing number of out of stock items, yet other grocery stores have plenty of stock???
The prices are better tHan most grocery stores plus that's not all from there's clothes and other different house hold Goods
Always a great place to do grocery shopping,Lots of selection,well organize and Clean,Price wise lots of sales.Now with covid they are doing all they can to make it clean and safe for all.Kudos to all the staff frontliner Keep it Up????????????
New store manager is arrogant and not customer friendly. Dairy dept stock midday is laughable.
Lots of product
Excellent place to shop! The staff is pleasant in the grocery store, never ran into any problems. I only wish the store would carry more vegan products and get rid of the poor lobster and crabs in holding tanks. The only reason for 4 stars is the store carries animal parts and excretions and the poor sea creatures in the holding tank. The optical service girls are out of this world! They are always helpful, and go out of their way to make you happy. 5 stars for this little store! :)
really busy but nice teller
Can always find wat i need. But line ups r too long. Need more cashier's.
I went there at about 4pm on a Monday. I was surprised it was so busy with customers but by the time I left, there were very few customers left in the store. I was able to find everything that was on my list and at a decent price. I was impressed and will be back!
I love the cashiers and the store is always well stocked and clean
Friendly service
Great super store in Milton close to downtown
Great value.
Wish they'd stop re arranging the shelves, took me half an hour to find shake n bake lol
This store ise to give me opportunity to do two things. Shopping and topping up my gas
Great store
Other staff is nice but customer service staff are not helpful......and long wait time
So many homeless people robbing elderly women and the garbage by the exit door is just insane. Sorry but I have switched to "save on"
Nice staff..helpful
Bad service. Employees stated they only work there not my job to help customers. Customer service laughed when I told them, still laughing when I walked out.
Clean, nice staff and always has low prices on every day essentials
Great veg selection.
Great quality food and prices
Always a Super value
The staff at the online order center are amazing. They work so hard and are very friendly. Our company uses the online for large weekly orders. We have always had a good experience. Thank you online department!
PACK PEOPLE'S F'ING BAGS FOR THEM "SUPERSTORE" (Might as well go to No Frills)
Did not offer me the deal of the week or offer me a pruze for spending more than 200.00. I spent 248.00. If the prize was 250.00 i would like to have known. Thanks
Nice, clean, Professional store, no waiting in line, lots of tills open.
Meh
Like any other superstore
Great service
Best grocery store in the area !
Well stocked, clean. Staff great.
Prices are good at this store. Staff members are helpful and the product is fresh. I enjoy shopping at this store and I'm sure you will too.
Very expensive
Clean store . prices are good some not so good.like all the stores
Helpful staff..ok prices
Much larger and more meat variety especially than my local Metro, so I often make the drive despite the distance. Also enjoy some PC products, and their produce has consistently longer shelf life than metro near me.
Our go-to place to shop. Variety and quality meat, and great deals. Not to mention Optimum points, so therefore lots of free product. How can you lose ♡
Went for eggs that were on sale not available
Total experience as I would rate it, 9/10. I love the store.
The last three times I have been there including today the Pepsi section has been empty the eggs have been empty even the water has been empty how are you supposed to shop somewhere if stuff is empty don’t have the stuff that is on sale and can never find an employee to ask if there is any in the back almost as bad as walking in to Walmart at least at Walmart you can usually find an employee
Good cheap prices
????
Okay..
Well this is normally our go to grocery its always a store that we can no longer buy items that they have stopped stocking these items. This results in having to travel to other grocery stores and with prices continuing to increase find shopping at Costco and Sobeys provides more beneficial. Catch 22...pay more for gas to go elsewhere or pay more at Sobeys. Or change product brands. Consumers loss in the end. Laner 1
Treated poorly
Never enough cashiers.
Woman in clothing department was the rudest salesperson ever. I showed her several pair of slacks I was about to purchase but noticed dust footprints over several pair and brought it to her attention, and without a word she grabbed them and began trying to rub out the dust... and totally ignored me. She is middle age and even if she was having bad day no excuse... but frankly she does not deserve a position working the public.
Excellent store.
Great variety
I can find pretty much anything I need here. Just noticed yesterday that the shelves are well stocked and the items are all facing the same direction. That makes everything look pleasing to the eye. The prices of many items are also better thank some other stores.
Not very crowded great service had exactly what I needed
Great place to shop
Big, clean lots of variety. No peanut, treenut dairy free snacks supposedly because school is out.
A typical super store.
Beef is vary over priced and the country style hams looked grey????. Just about everything else is decent though
Big supermarket with lots of options for produce, snacks, bakery, seafood. Prices are pretty good, lots of sales for items. Self-checkout didn't accept cash but employee was helpful and rung us up at customer service so our items didn't have get scanned again.
Always willing to solve your issues.
The suchi is the best
Don't care for this place at all. Spend to much time reading the fine print on the pricing tags. Watch the clearance rack,take a picture of the tags. A few of us have had the clearance tags removed by employees. When they were caught ringing in at full price. Only pop on there once in a while now. I would say stay clear.
Great.variety. and prices great meat department !!
Clean reasonable prices
This store is always clean, people are friendly and my go to store. In that plaza i love the competition between walmart and RCSS.
Great one stop shop...
Its ok
What can I say? It's real, it's Canadian, and this location is pretty super. It's generally clean, I can always find what I am looking for, and staff are always friendly. It's never crazily busy, either. When I lived it Toronto, battling my way through the crowded Superstore location nearby felt like storming the beaches of Normandy. I don't like feeling like I've gone to war just to buy a few groceries. To be fair, it's not the Toronto Superstore's fault. It's just a side effect of being in a big city. The Midland Superstore is a nice contrast. Even when it's busy, it's manageable. I can get what I need quickly, and there are always plenty of registers open so I can check out quickly and get on with my day.
Bright and clean store. Lots of parking, and usually not much of a wait at cash registers. They do price match here as well. For those with small children, you can get a free cookie for the little ones, and also free fruit to help keep the kids content while you shop. Having kids be excited about getting a free banana helps the shopping experience go a little smoother! Shelves are well stocked and it's not often that I can't find what I'm looking for.
Compared to the other grocery stores in town, it's significantly cheaper and has probably the best produce section of them all.
I can find most of the things I need here for decent prices
Clean store,good produce selection, shelves were well stocked.
Great place to shop.
Great international selection of yummy food
Can be quite busy but good prices and selection
Good prices, love pick up service. Great products. Friendly staff.
Loads of selection and a favorite to shop at but I really dislike how the supervisor in the produce acts. Her name tag reads Shauna . On numerous occasions I've been shopping only to hear her trash talking her staff while texting or walking around with her phone in her hand. We are talking multiple times. I've even heard others point out the same attitude. It's not acceptable
Good stuff
Clean and organized store, and they enforce physical distancing fairly well. The kids they hire can use some customer service training as they aren't polite or knowledgeable at times.
Good selection Difficult to find assistance.
Always clean and find items easily. Veggies pricey!!!!
Excellent produce! Great baby selection at good prices.
great place to shop
The shelves are usually well stocked. And customer service is decent. Often congested slow lines and a full parking lot though.
Usually well stocked, clean, lots of variety, well priced, price match, and friendly. The majority of our shopping is done here Gerry
One of the lady really helped me out tonight by lending me her cart token. Thank you very much
The store is nice enough but often understocked and unorganized. Items aren't even taken out of their boxes and are left unstocked for weeks. It is frustrating that the vegan and vegetarian specific items are slim pickings in comparison to other locations. I need to order many items online from vegansupply.ca instead of in store and locally. On the turn side, staff are always friendly and happy to help when possible!
Visit the Salvation Army kettle waiting there for you.
Today is Sunday evening before family Day holiday and it was a terrible experience. There were no baby carrots, Gallo olive oil, no name butter, no name tomato paste, Mc Cain fries 600gms, lantic sugar. All these items were either intentionally removed because of the price match with no frills or out of stock or they don't to replenish because it is a holiday tomorrow and the store will be closed. I really feel bad about it. It was a very disappointing grocery trip. You just cannot depend on super store.
It's my go to place at the cottage.
(Translated) Huge supermarket with everything you need. (Original) Riesiger Supermarkt mit allem, was man benötigt.
Great store and friendly staff. There's a wine shop inside. However its always freezing in there. Bring a hoodie.
Not crowed friendly
I use to shop here alot. Today I went there and used the self check out which I normally don't. While i used it they had no bags at any of the self check outs. There was an employee handing out how many bags you need and actually had to scan her card and put how many bags you were using. I asked her how come she was doing that. She said there was people that were bad about the bags and in turn were making her job harder. Never been so frustrated with a grocery store. You seriously are going to hand out the bags because people are stealing your 5 cent bags or not paying for them. No thanks you can keep your bags. I will be shopping some where else. Not a great way to treat customers that are being honest.
Good
Great place to shop and staff are great
The amount of garbage out at the cart stations and around the parking lot in general is disgusting. The garbage cans overflowing.
6 to 8 weeks ago the check out process was great. After we had paid we were asked if we would fill out a survey regarding our shopping experience. In the survey I said it was great and I stated that I hoped that this was not just a one time thing that was implemented to bump up the rating in the survey. And to my disappointment that's exactly what happened. It was a one time thing.
The best grocery chain in the city. Only thing that brings me down is some of the cashiers are not good, but now that you can pick which line you are going through, it's not a problem.
Large store, somewhat disappointed the stop alcohol sales at 8pm, just creates more congestion with the nearby beer store being closed. Could change soon with ontario opening up business more. Legally they can sell till 11 pm.
They seem to have a hard time keeping stock on the shelves. I've had to go back 3 times for some things.
Fresh food, reasonable price, easy access, great location and nice staff
All your shopping needs
Still shop every week but twice now The PC frozen shrimp I buy on sale usually has Freezer burn or expired. Just tossed two bags. Last time I purchase. I know it's a crazy time but shelves and fridges should be checked for expired items. Frustrated. Awesome staff and price matching keeps me coming back! Almost a year later and they are still my one stop shop. The staff are amazing! They are what keep me coming back! They price match! During this Pandemic the lines are long but move very quickly! The stock is constantly being replaced! Staff on floor are helpful with finding items! Cashiers are so patient with price matching as I'm shopping for others! Management is awesome! I only leave house once a one stop shop!
Great place to shop..affordable prices and great stock.
Love this store. Has everything I need for low prices.
Favourite grocery store in medicine hat
Love it! The only place to get groceries
I love the produce it's always fresh
Cranbrook Dodge really listens to what you want. I got my dream car. Ari Kupritz really works hard to get you everything you want and more.
Large store that has everything you need. Cashier was quick
Easy to find all items on my list
Great prices all week
Didn't hate it lots of selections see people I hadn't seen in a while
This Store is massive with a huge selection the staff is friendly and helpful
A good grocery store, a bit overpriced, but they offer good deals. Unfortudently, with their new self-serve machine, the prices showed up without the deals originally offered. Long story short, we ended up waiting about 30 minutes for a sales clerk to come assist us, and we got unnecessary attitude form the workers. Overall, good store, but we had a horrible experience with the staff and check-out station.
Huge super market. Excellent sortiment and fresh fruits and vegetables. Very helpful staff. Good prices. If you buy for more than 250 $ you get 5 great plastic boxes for transportation and storage. Highly recommended.
A well run grocery store. Bring a loonie for the carts though >:( That can be annoying in a cashless society.
The place where everyone would receive great deals.
I would recommend you avoid using self-checkout at this store when teenage staff are working (usually weekends and evenings). More mature staff are considerate and helpful. The teenage staff have serious attitude and do not respect social distancing, even when asked to keep their distance.
I really love how fresh and good looking their produce is. They have an entire aisle for allergy-intolerance foods too. And their cooked chicken is excellent.
I am constantly disappointed by their pc express service. They pick poor produce, mix up orders screw up orders forget items double charge etc etc. They try placating with gift cards but sometimes its not worth the effort. They need to hire older workers with shopping experience to do the picking. Often produce is old, expired, moldy. I've had rotten corn picked. I went to wal mart but they double charged me and never reversed it. There's no good service left anywhere. They need to revamp the system. Often it takes days for refunds or adjustments because its not done in store. The staff is often flustered and angry. High turn over of employees. I cant remember one pick up without a problem. Its my fault for using them I guess.
Clean
Awesome employee's are super
High priced items can be found elsewhere at better prices.
Great place to shop for all your needs
So I walked into this superstore a native employee girl with long hair who was unpacking boxes Being disrespectful rolling her eyes at me when I was walking to the pharmacy. She should get fired
Half the staff is great , good product selection
Always neat, quality goods, friendly staff, timely attention
Had a good variety of fruits and veggies ,very nice looking fruits at a decent price.
Very spacious store. Seems like they have everything!
Eighth in line to pick up my prescription, line is moving so slow.
The produce area is disgusting. Half was not even stocked and what was stocked was dried and withered or covered in brown spots and looked ready to rot. It was disgusting. Even Walmart has a better produce section. I’d be embarrassed if Walmart was actually better than my own store.
Nice staff, clean and tidy
Produce is very fresh Large variety of products.
I go to this store regularly and usually have a good experience. The store has started making people ask for bags at the self checkout which slows down the whole process. The store was busy and there was only one staff working at the self check outs. The poor woman was running around in circles and everyone that needed bags/assistance was getting very frustrated. I felt bad for her because it was not her fault.
They gave me emergency meds while on holidays/awesome
I like to go Monday evenings when it's not so busy. Makes checking out a lot faster.
It's a big store, not one you just run into for a minute, but hey people it is CANADIAN! unlike Walmart.....I watch for Canadian brands though, some American ones creeping in, with the high fructose corn syrup and all (BBQ Sauce especially). Overall there is a lot of stuff but like any others u have to watch prices and there is not one store in GP that has absolutely everything! I find I need to go to 2 or 3 to find all the brands and sizes I want.
Superstore, like many others. Excellent selection of ethnic food supplies for a major grocery chain. I never used to like bagging my own stuff, but with cuts everywhere, seems like 1/2 the time I'm doing it regardless of where I shop. Its handy to also have some kitchen wares and casual clothing available in one store.
Very rushed prices are high but great selection of food and miscellaneous stuff
Very fresh very polite employees and easy to find the clearance section
Just nice and fast to get in and out. Staff is helpful. Always have what I need. And good products.
While I fully support the in store mask policy it's disheartening to see shoppers and STAFF refusing to use one! Superstore, why aren't you enforcing staff compliance? The majority of shoppers are willingly doing our part to make shopping a safe experience. Why should I support your business while staff refuse to follow policy?
Decent prices. Self serve checkout and pre order groceries.
Miss shopping there in person but their curbside pick up is decent and works for me!
You can't fault this store. They've got everything you need and more and the checkouts run quick and efficient. Fyi..their sushi is devine. Shout it out ???? No complaints by me!
They need a app to help find things on aisles
Great store. Friendly staff. Food displays are well maintained with care.
Today When I come to till there are one lady who behave totally arrogantly with me that’s why I called her manager about the situation and I’m shocked that the manager whose name is BEN was also take her side ..may after this I never come here for shopping
Has all your needs
Excellent selection. Wine and Beer are bonus. Meat is a little pricey.
Awesome staff. Great shopping
Went earlier (around 4pm November 16, 2021 ) I let my wife do the grocery while me and my 2 boys, 12 years old and 3 years old went to the toys section like what we always do. After a couple of minutes I saw a staff white guy and he was putting some toys on the girls toys area he looked at me and I just ignore him then a couple of minutes more he approached us and said “Hi can you tell your kid not to touch any of the toys cause if it breaks you have to buy it” I just said ok! I did not want to make a scene. Such a rude thing to say to a customer First of all I was watching my little one while he was playing in the toddlers toys area with those vetch toys, not sure how you can break those without throwing them really hard. Secondly how can my son find a toy he likes to buy if he is not going to touch/play with it? his 3 years old! I have never experienced this before. Been to some stores and the staff even played with my little boy. Third if he was able to break any toy I would have bought that no questions asked cause it’s the right thing to do and so I can set an example to my kids. My little one was really disappointed and cried I had to tell him we would just go to another toys store. I hope we weren’t racially profiled because we are Asians, I wonder if he would have done the same thing to other people. If he has some issues at home I wished he didn’t bring it to work and spread all this negativity.
Can always find what I need. Make sure to have a loonie for the carts.
Notoriously understaffed!!! They are trying to save $15/hour so we are stuck with only ONE aisle open. Negligent management. Other than that, clean and well stocked.
It is always a good experience.
Decent prices, and despite being the holidays, the lines moved quickly and staff was friendly. Everything was clean.
Cheapest price in town. Look for the red 30% off stickers to stretch your budget or WAISTBAND! Anybody want to buy a Jeep? Lol
The superstore in Cranbrook consistently has polite and helpful workers, well stocked shelves and fast service, it is a fantastic team that works there.
Nice
Decent priced food same store as Nofrills
Good selection and fair prices. My problem is there are never enough checkouts open during the week. I hate standing in long line ups everytime I go there.
RCS is an excellent grocery store. The produce and rest of the groceries are great quality, much variety, and low price. RCS has the best cost to quality ratio in my opinion. It's large and spacious. They also have household goods, Joe Fresh clothing, and pharmacy sections. There are public bathrooms available.
It's a grocery store. No one there goes out of their way to make the stress of shopping any better or worse than any where else
Good place for your shopping they probably have what you're looking for
Good selection, good prices, but can be picked over and short in the meats section due to cottagers in summer.
Was not happy that the masks were mandatory but not being enforced
Good place to shop and very friendly people
If I could give it less I would!!!
Long lines today
Out of stock is the new normal. I have changed where I shop. Tired of seeing empty shelves and the products on sale not restocked. I would rather pay more and be able to find the product as advertised. I leave empty handed.
Simple ,one stop food shopping
Great service and special
Good place for bulk buying
They can do better
Friendly staff, clean store, usually enough checkouts open to get through in good time. Customer service is good, and they seem to have a pretty high retention rate of their staff. They also do price matching there, so I can always save some money when I shop.
I love supperstore onw my fav places to shop
It wasn't very busy at that time of the day. Everything I was looking for, was there
Great selection of everything at a fraction of the price compared to the other big grocery stores , and it has much more . Can't say enough about saving money !!!
I get some African food there
I give this store only a 3 for a few reasons. It is very frustrating that week to week they have different products in stock. I will be able to get an item one week and then next time I need it they won't have it. For weeks on weeks they have not had SoNice soy milk. I end up going across the street to Longo's to get it. Also, I am super disappointed that they have added more self serve checkouts including the automatic conveyor belt check outs. It seems like a waste of money because often there are issues with the conveyor belt reading the items properly and 1-2 staff need to attend to them. It really degrades customer service having fewer cashiers. Lastly, it can be frustrating that at 9pm at night, there is only ONE checkout that will process alcohol. I've put alcohol back because I did not want to wait in a long line. In general, they need to have more cashiers on in the early mornings and later evenings. Despite all this, staff are generally friendly and the store is clean.
They rearranged the aisles adjusting the new layout. Busy a lot of people at times.
Superstore is my go to shopping place! Of course it has its flaws, like every place.. I love the variety of items, the quality of the produce (for the most part.. I have received rotten bell peppers before and rotten chicken breast.. I went back and got a refund, no questions asked) the prices are pretty good, at times they have amazing deals and I am also a fan of their rewards program. They have a online pick up service, I haven't used it but I have heard good things about it.
Went in to buy prescription sunglasses. The optical store closed for 2 days due to staffing problems. How big is this store. Always out of specials throughout the store.
found what we needed quickly.
The produce is oddly large and hard to cut. Line ups are often long. The place didnt seem to be overly clean. However there prices were wonderful im disappointed they have switched from discounting items 50 percent to 30 percent. I no longer purchase discounted items here because of this. I do enjoy there coupon wall. Finding a cart some days is a challenge. Im glad they discontinued the electric price labels as they were hard to read. Green house staff are very helpful. Large selection of groceries. I havent used the click and collect option but i think its a thought option to have. Gas is a good price.
Staff are very friendly. A good mix between grocery shopping, clothing and house essentials. It's my go-to place for emergency shopping :)
Large format grocery store. Uptown core has very limited selection of Good grocery stores in this price range. Hence RCSS has become a go to place for our family. It even has a Joe fresh inside which has decent clothes for children.
Always a good shopping experience
The store had everything I needed, plus friendly staff.
They stopped bringing in the presidents choice black label toaster coconut icecream, so disappointed.
Aside from groceries costing more and more at least if you look around and pay attention there are plenty of good buys to be found . …
Great prices
Wife likes it. I don't notice any real savings and having to buy bags is insulting.
Always so many cash registers open, great produce, fresh seafood, olive bar, sushi, everything you could need. Management is super helpful super fast and just a positive place to do our shopping.
So I was there this afternoon and WRONGFULLY accused of STEALING!!! Manager Was “unavailable” to discuss the matter!!! (Hmmm)
Fresh produce get pick over quickly.
They have a great selection of clothing. It's an all in one store. They have a Joe brand clothing area, crocery section, fresh produce, fresh bakery and fresh poultary. Parking is free. They also have a gas station right next to it. You can also collect PC points. Overall it's a great store and I would definately recommend this to many people.
Huge ,what ever you want they have.
Real Canadian Superstore sells the same products as NoFrills at a much higher price.
One of my favorite grocery stores. Always clean and pretty well organized. Produce is fresh, only thing is they should price match.
Best selection of everything
One you'd store the superstore was remodeled less than a year ago to include beer and some wine. they've also rearranged all the Isles and changed all their pricing and policies. unfortunately now their pricing is higher than it ever used to be, especially on some of the fruits and veggies and they made their Deli and fresh fruit food selection smaller although they still have precooked chicken and some deli sandwiches. overall it's a great place to go walking if you want to do a quick grocery shop is way too big
Price's are all right I guess.there is plenty of room to walk around the isle blockers so that's a bonus.lol
My favourite grocery store! They price match and the produce is always more fresh than other stores that also price match. Awesome customer service and love their points program.
Friendly and hard working staff.
I love shopping here!! It's not crowded,makes my shopping enjoyable they have great deals as well.
Great store not too busy when we were there at 4pm
Worst experience ever. Nothing is ever on the shelves and the pc plus card never works. I spoke with some of my friends who said the card never worked for them. When I sent an email they said I need to activate my account. I already did that. No one will fix this. Superstore is a huge waste of money and time. NEVER USE IT
Fresh produce is the best here.
Could open a few more tills but great service and prices
Miss it
Overall good but red meat is very expensive. Looking at the high end steak at $52.98/kg?That's $24.00 a pound!...Good grief even the butcher shops don't charge that much.
Great sales ~ roomy store ~ a bit of everything
Huge store huge selection and now they carry beer
I used to go there quite often. But now you have to use a coin to get carts and was treated very rudely by the customer service representative in dealing with this very recent issue with a squirming 2 year old in my hands. There was a bunch of keys for carts right on the counter. So you lost a pretty big customer because of putting rude people in customer service rolls and not handling the change over to "no Frills" style shopping carts. There are a lot more options on the strip (at cheaper prices) and lo and behold, everyone was much nicer.
Good store but the pharmacy could be better if they had signs listing what's down the aisle .
It's a grocery store, what can I say.
Wish you would carry more apples grown in CANADA ????. Usually good produce, although it's all shipped in because we are In northern Alberta it is sometimes not good at all. If we grew more fruit and vegetables in Canada in massive Greenhouses, that giant grocery stores could buy from , Fruit and vegetables would be outstanding quality.
Store
They make a lot of mistakes on their pricing so watch your receipts.
Very nice for a grocery store. Not good for customer service
Massive selection and usually quick checkout lanes despite always being busy
Well stocked good prices friendly staff
I just like the store because all of the staff are wearing masks and the prices are great.
Good selection, good prices, friendly staff when you can find one. Definitely need more staff. Especially on tills. I'm standing here with a long line up. They need to have more tills open every evening!!! And to add after standing at a till for 15-20 mins they go a close that till as it's almost my turn. With 5 others behind me. Not a happy camper at all I will add to this on Jan 8th add to this I'm here again and there's zero carts. So I'm carrying around my 2 month old in her car seat with a basket in the other hand.
Love this store! Good prices, not too busy and they are equipped with self serve cash. They have a good selection of craft beer and wine!
Great place to shop has everything you need all in one store
This use to be a decent store to shop until I was surprised to find out you have to pay for $1 for a grocery cart. On top of packing your own groceries and now having to rent the cart, and no self check out options, this store is out of touch. If the location were some slum area of toronto maybe you could justify the coinage, but there are too many other options around. Bye bye Supercentre. I'm shopping at Foodland now.
Couldn't find something, took asking 3 people to find it, all of them seemed "too busy" to help a customer...
Food was good service was slow
Good sea food
Love click and collect so much!
Love the new liquor store. Great prices
One stop shopping!
Good store
Working at superstore is the most interesting part.
Great store had everything I was looking for friendly service
I really like the price matching here.
Big, clean store Great for cottage stockup
Ok place they have everything but it's always packed of people there
Love shopping here. Have to watch prices as they can be a bit higher but they pricematch.
Great place to shop but run out of product.
If you want it... They got it
Good store. Prices are cheaper compared to save on foods. The produce section is hit and miss though. All around top store for food in Prince George.
One of the best grocery stores in the area - clean, well stocked, and has a wide range of products. The international section is especially good at this store, too! There are times where they’ve been completely out of select items (usually produce), but it’s rare. The service here is great and the lines all move quickly. Overall a great store!
Not a bad place some days they lack on general clean up and maintenance like de-icing the walk and having carts available at front entrance
One of my favorite grocery stores in town! Great prices, great selection. Can get pretty busy though.
All lanes open Sunday morning. Always has a wide variety of products I need.
All areas were open during lockdown. Signage was inplace to not purchase items per planogram. Store was fully stocked, very busy, and people were self-distancing.
Great sushi
Large store. Many products. Value pricing
I called several times while they were open and no one ever answered so my question went unanswered and I took my business elsewhere.
Very well stocked store Friendly staff
Everything stocked except disinfectant wipes
I've noticed lately that many items are becoming more costly here. As an example, the prices of the fresh sliced deli meats have risen approximately $1.00 per 100 grams. Sad.
Great selection of items. Best to go in off hours to avoid crowds
Cashiers keeping everthing wiped down and safe Ty for the extra effort in protecting your customers
In and out on about 10 minutes. Bought chips and pop, makeup wipes.
They have everything you could need.
Nice place but you really need to understand the store because things get moved around a lot. Typical of retail stores.
Pretty poor produce and cant seem to ask anyone a question that works ther they walk the other way if you look at them
Another place that is almost as good as Troy's nofrills
Love the deals. Nice store
Staff are willing to help That being said, they could provide better assisrance by having more staff on the floor.
One of the few major chain stores in Prince George that is on past with it's Lower Mainland or Interior BC counterparts
A friend is a cashier here and they seen another cashier giving items away for cheaper than the intended price. (Helping a customer/ or family member steal) Even pulled the duplicate receipt and gave it to their manager and his reaction was "oh he does that" blatant theft is allowed in this store? Guess my groceries will be free from now on. Step up and deal with the theft issues. Maybe this needs to go higher than just the store management. (5 months have gone by) Thanks for not replying. I am still aware that your theft issues are out of control.
Great place to shop and meet people. Staff are friendly great customer service. The super store is always clean and bright prices neatly displayed. Management takes pride in their job. Keep up the great job.
Good place to go I shop there all the time
Very good
Love shopping on line and have them do the pick up of things for me. Hate shopping.
Kamboucha price is really nice. Plus they carry the right kind that's a nice plus :) friendly staff nice grocery store
This store is good not to crowded. They have a good selection of products. Were out of sanitizer at the front door .
Best place to buy a cake - always fresh, reasonably priced and quite delicious!
Many choices to choose from....some things they carry and some they dont have
Usually find everything ya need good bargains
I have basically avoided them throughout the pandemic because of how poorly the store is organized. Im more upset because of there lack of signs and guidelines on where to line up. Instead the staff get very rude if u try and line up at cash when there is no signs or anything to tell people to line up in the toilet paper area. This is the 5th time I've heard of a staff member being rude and ignorant to a customer. Go to zerhs they are organized and are very respectful
Quite large store; great prices; abundant variety. To top it off, friendly staff
Store has what l need. Staff is very helpful and friendly. I recommend rexall before the other drug stores in town checked them all out returned to rexall each time
Never enough staff to ask most of the time ...
Pharmacy team not properly wearing mask whilst dispensing medication, not very safe. Meanwhile the store keeps announcing reminders for customers to wear there face covering properly lol
Huge grocery selection Good prices Close to highway
Me and my husband had the best experience at superstore. We met the buggy boy Carl. He was a great help to us as he noticed we had a leaking can of soda he took the damaged product from the back of the parking lot and brought us a new one right to the car. He is excellent at customer service, he was eager to help. He is extremely polite and caring. THank you so much Carl. We hope to see you again, you made are day.
Rude staff. No one could answer questions if they carried washer fluid
I find this the best store in the area, with good produce, good grocery options, and good prices. I love that they have LOTS of cashiers open at busy times. But I'm occasionally burned by the store policy for matching any advertised competitor price and people ahead in line spend 5 min scrolling through their phone to find online flyer prices to be matched..... It makes other customers wait unexpectedly long times. It undermines all the good aspects and drags my rating down.
Great friendly staff, clean, bright & great prices, and they do price match from other competitors so it's a win win in my opinion. And weekly in store PC points offer on certain items
Raman did a GREAT JOB!!! Very alert, aware and quick to rush to help. He looked for insta eye contact and did not hesitate to run over! Carried a very heavy item and arranged for Jesse to bring a cart to the check out for taking the items out of the store. BRAVO Raman and Jesse!
We used to really like using their curbside pickup service but the last couple months have been horrible. Often times, they do not answer the phone when you call in to say you are there - you have to keep calling 5-10 times. A lot of items end up being out of stocked or simply not picked because they could not find them. And either they do not check breakable items for cracks before bagging or they are too rough and broke a cup in the order we last did.
Used the Click and Collect service at the Moose Jaw location, I was charged an extra $72.85 on my credit card. I called to speak to a manger. She was very abrupt, with an annoyed tone. She put me on hold, without telling me any information, and forwarded the call to someone who was not able to explain this as of yet. I was enjoying this service, until this point.
Fast In and out. No line ups
Checkouts remain an absolute gong show . Customers fighting about who was here first . Lined up 4 and 5 deep at tills . Get in a line and stand there for 20 minutes only to be told that till is closing . They actually need 5 more open , not another being closed . When will management figure it out ? And possibly the most frustrating part is finally getting to the till and seeing 5 red shirt employees standing around the office talking. Perhaps a couple of them could open a couple more tills ? Just a thought
It's fine. Cashier fine
Best deals when shopping for a large family. One stop shop for everything.
Eh, I shop at superstore out of convenience and pricing, not for cleanliness or stock. I do enjoy chatting with a few of the staff members though. I also DESPISE the way upper management treats each other and other staff.
A great place to shop
Awesome
My only beef is the stock of some sale items,if you are not there the day it goes on sale,some product is empty on the shelves
Great place to shop good variety and stock.
It's pretty much my one stop store
Most reasonably priced store and in house liquor store is convenient
Feeling unsafe due to people asking for money and credit cards.
I like their points system. Could do better on their produce. It's almost always wilted, bruised and old.
Good selection
Organized and clean and almost always has stocked and faced shelves
My only beef is with the location. I really dislike how far away and difficult to get there personally. It's worse now with the construction, I miss the turn offs into the parking lot... BUT The staff are friendly, it's always clean and the prices are reasonable for groceries
Super store is one of the few places left that is strictly Canadian. I shop there regularly 4 this reason. I know the store well and the service is generally very good.
Certainly one of the good grocery stores in Cranbrook.Good prices on produce and very good selection and available products.
Very clean and organized
Could not find the red Degreaser i always buy and could not find any floater staff (shelf stocker) to enquire
It's what you would expect from a Superstore, not much. But it is cheaper than smaller grocery stores (if you're paying attention and not getting all of your food/stuff here). Last time I went, the baskets looked like they had been washed. I noticed because up until that point they were sticky and kinda gross.
Nice and clean store. They are one of the few stores in this area that has nice produce. You need to watch their prices, as they can be higher than other stores.
There was this lady called Alam working. She was so rude. Her way of talking and greeting was ill-mannered. Hope managers pay attention towards the behavior of their employees.
Mask control of population
Amazing loblaws store with everything you need in groceries and more.
Very friendly and helpful staff
Pp
This location allows those without face coverings to enter and shop, placing their employees and customers at risk. I spoke with an employee and they said that this is a common occurrence. Management needs to step up to ensure a safe workplace through enforcement of publicly mandated face-covering policies. In reference to Sunday, April 25 around 6 PM.
Superstore was just that the same ole superstore.
I love shopping at the real Canadian superstore
Great selection. Love the sales they have on kids clothes.❤❤❤
-1 Star due to their liquor store being in the grocery store itself yet somehow still requiring a vaccine (I should really just give the Canadian Gov 1 star reviews but eh) This is, to my knowledge, the best Superstore in the city here. They have excellent prices on a great variety of brands, while also offering some more expensive yet extremely high quality ingredients (looking at you double smoked cheddar) They have baby stuff, and a good selection of it. They have make up and bath products (about as good as any other grocery store minus maybe Shoppers) They have an outstanding meat selection, as well. 30 dollar brisket, beef roasts, steaks in 5-50 dollar packs depending on your preference, live crab and lobster, a nice assortment of fish, all kinds of bacon and pork roasts. They even have lamb and duck. They have all kinds of frozen goodies, its one of the few stores with extra pulp orange juice, a nice candy selection, international foods isle and more. I don't wanna put a non commissioned essay praising Superstore but I do love the place. Bonus positives: workers are unionized so you're supporting the right type of business, they're Canadian and you can collect PC Optimum points which is an excellent way to get more bang for your buck. When the liquor store doesn't require a vax pass I'll increase my review to 5 stars.
I like the selection and price. Don't like there silly product limits.
No paper towel.
Overcrowded. Pandemic does not matter here - not that I am concerned about it but wearing a mask in such a melting pot does not make any diferrence. Good luck finding a convenient parking spot in this huge parking area.
We love this store! Particularly the customer service counter staff, always helpful.
Well organized
Free cookies for the little kids.
Had a bad experience at the check out. Becel Butter was flyer item and price was wrongly scanned. Instead of giving free being less than $10, the cashier said she can’t do that. I insisted to call manager but rather than calling manager she called another experienced cashier. Who also said that she can’t do it. I again insisted to call the manager but after wasting around 10 minutes of my time and other customers in the lane, she scanned again with the regular price and then cancelled that price and said that she has done it and tried to run away. I said that you also have to cancel the first scan price which is still charged. She stubbornly replied ok ok. Such a cheap tactics on behalf of store management and so called experienced cashiers like her.
Very bad experience at self checkout. A staff member Noora , when i ask her for help she was ignoring and continuously taling with collegue
I have been shopping exclusively here for a few years. Yesterday, I went, list in hand, and most of my list did not get completed, as I found a lot of empty shelves. This is becoming more frequent. What is going on? I live out of town, and not completing my shopping list, is becoming a pain. I cannot just "come back and check tomorrow", nor, is running around to other grocery stores, due to the travel time required. If you cannot keep up with the demand for grocery goods in the community, you will start losing business! I, for one, will be shopping elsewhere, as this store, is no longer convenient as my "one stop shop". Also, the produce has become something to be desired. It is definitely not as fresh as it used to be.
Just another superstore nothing bad or good to say.
Used to be great for shopping at, however over the past couple months it's gone downhill. Almost every time I have gone there the items I am looking for have been out of stock. I've asked when they will be in and return on the day i've been told only to find they are still not in. Such a waste of time. In addition, I spoke to a manager about this issue and they didn't seem to really care, mostly blaming it on the warehouse not supplying the items needed. So it would seem there is a huge supply line problem. For now I think I'll be shopping elsewhere until they get their act together. Update: Have recently returned to here and stock issues seem to be resolved even during Covid which is nice to see, however produce suffers with quality. I've had 2 pineapples in a row be no good just days after purchase. Cut them as soon as they were ripe and they were half brown inside. Additionally had a watermelon explode in my kitchen a day or two after purchasing. Longos or Sobeys are superior for produce quality, otherwise superstore is decent
The commitment of each member of the staff in taking all possible measurers to safe guard the customers from COVID -19 is deeply appreciated. Its easier said than done, repeating all precautionary steps over and over again is commendable.
What can I say - super store holds the key to my heart for groceries. Price matching, PC points, and fresh produce. Don't forget flipp for price matching - save some money player. What more do you need out of a grocery. Also, near the pharmacy they have a clearance section - sometimes some real good deals. And kids clothes on clearance from Joe fresh, buy a jacket out of season for next year but at half the price - come on man you can't go wrong.
Found what I was looking for. Good prices
Great prices great atmosphere needs more lanes open during week
Clean, well priced
Clean and everyone was helpful Understaffed
Love this location and the staff
Love the items in the store
nice place to do groceries
My go to grocery store for most items. Clean, spacious and good selection. Well organized making things easy to find. Stars lost because the service is hit and miss... mostly miss. If you are using coupons or price matching expect to get eye rolls from the cashier. I think only one young man has ever served me that didn't make me feel like a pain for taking advantage of the price matching policy the store openly offers and advertises. I wish I remembered his name to give him a shout out.
Fresh organic produce Life is great
Good price!
50 percent occupancy..doesn't seem to be working for big box stores following government health orders. .I guess is just other people.. put my groceries back and left store the line up was terrible wrapping around 3 /4 of the store.....won't be back.....
Order and pickup, I like this so much! Friendly and helpful staff as well.
Use to be the only place we would shop. But the prices have been going up steadily in the past year. So foing comparison shopping now.
Too many people not wearing face masks while shopping in the Cranbrook Superstore Friday October 29th
Their selection in produce isnt good and they had one cashier on when I was there plus the express line which most people don't use as it's a big store and not one you run into for a couple of items. The prices are not competitive as well. I used to shop there years ago almost exclusively. I dont intend to go back anytime soon.
Love it! Do most of my shopping there! Helpful staff, can find almost everything I need in all departments AND it's Canadian!! If they don't have something all I do is ask and they will do they're best to get it for me! How's this, $5.00 for a home made pizza! Other than Costco I don't shop anywhere else! Make points also, every now and then I get money off my bill when I get my points built up! NICE! It's my favorite grocery store for sure!! Donna Myles
Great job Sylvia! It's always a delight to see you here, Keep up the amazing work!!! I shop here because of staff like you, always patient and helpful and extremely courteous ????
Not super happy with superstore, we did a click and collect one the 31st in the order we got pitas, well the expire date was also for the 31st so they gave us food that went bad the same day
Large selection of groceries and other items. Great prices and deals, best place for groceries in moose jaw.
I usually love coming here but recently I have become quite concerned with this location's handling of public health & safety measures during the pandemic. This location recently had an employee test positive for covid (announced Sept 27), so I would hope they take it seriously. The employee who checked out our groceries yesterday was not wearing a mask and it concerned us a lot. I asked her why she is not wearing a mask and she said she has asthma. I think it's fine if you have an issue that limits you from wearing a mask but why is this employee working in a customer facing position where they are touching hundred of individuals items every day? She also never applied hand sanitizer once (before or after touching our items). She also didn't wipe down and disinfect the area after the customer before us. There is plexiglass protecting us from her, we are wearing our masks, we lined up 6 feet apart, we lined up behind the line and followed every rule. We are doing our part, trying to respect everyone around us including the employees and I expect that management and staff of Real Canadian should respect the people who shop at this store in return. This employee should not have been placed in a position where they are touching buyer's customers items and ALSO not taking proper sanetization measures. I will not be returning to this store after this happened.
I find the staff quite nice and helpful. Especially at the mobile shop located by the tills. I love their prices and deals on things too!
Very overpriced. Girlfriend loves it. Good food tho. Quality cuts.
I really dislike the liquor store being in it. It feels much smaller. This location is also always dirtier than the rest.
Awesome
Unlike Save On Foods, my groceries are a reasonable price for surviving.
Great place to shop
Good Can not complain
Cheap flower for motherday.best price for roses
Didn't get the best service
So clean
I shop here every month. Im not always impressed with all the produce but when its good it IS good. The prices are reasonable & better than some. They also have a 30% off program for vegies fruit breads & meats . I relied heavily on that program, as my Dog only ate fresh food. He's gone now but I still highly recommend it! The staff is always courteous & helpful & a few of the cashiers are funny & helpful with packing. No its not Save On but im on a limited income so Save On is often out of my price range. I suggest going early in the morning for the best products & deals .
Produce - great selection but make sure you eat it fast as some items like berries, lettuce etc turn VERY quickly. Like 2 days for berries. Deli - good selection of all sorts of meats and cheese. Try their Jamaican beef pies or samosas. Meat - everything you are looking for. Noticed the salmon looked a bit mushy though. Great price on shrimp. Dairy - only a limited selection in brands. WHERE IS YOUR DAIRYLAND MILK??
Went to the superstore a week ago as we were giving free coffee and sandwiches to our truck drivers. Went I to buy the little creamers as the superstore is the only place to buy them. The two crates they had were expired by at least a week. So had to buy cartons of coffee cream, which is more expensive. Wrote to superstore and they said they had been in touch with the store to remove them. Went back the next day to see if they had fresh ones but there was still a crate of expired creamers. Wrote again. Said if I had a problem again to speak to store manager. Well, went in yesterday, checked the dates in them and they were dated April 21. Is no one checking these dairy items. Not sure if other people check expiry dates but I sure do. Also checking out the potato chip aisle and their brand of thick cut ripple chips was dated February 2020. This is the third time this has happened.
Staff joy very nice lately, line ups not well managed, prices way up, way less deals..some products not restocked often. Still one of my go to stores but has declined over last 2 years
It's a clean Superstore with a broad selection. Even got my cellphone here.
Over paid
Pharmacy needs wrk..regular customers should be treated wth respect.but grocery store has fresh produce n great deals
Great visit... no line ups, found everything I was looking for :)
Friendly staff, great hours and always good sales happening
The queue is back to single file again at Superstore, avoid if you don't want a long wait
Favourite place to shop for groceries and has been for many years
Always a great place to shop. Huge selection amd great prices.
Ordered online, not to happy about the food that was selected for my order. Sticking with Saveonfoods.
They rearranged the dam store again, so I headed for what I was getting and it wasn't in that aisle anymore.
You sure need a mask for in-store shopping here.... Good to keep safe
Great shopping
Horrible customer service. Bare shelves. High prices. All sale items out of stock. Fresh produce is old, wilted.
Love this store and the staff and shop there every week - sometimes twice. The 4th Covid wave is upon us and I am very disappointed that for the last three weeks, the cart handles are not being wiped down. I don't mind wiping them down myself but on the last two occasions there was no hand sanitizer or sanitized wipes available.
Great assortment of gluten free foods.
Wasn't to busy clean helpful staff lots of check outs open
The best place to get real Canadian stuff since you're in Canada anyways.
I'm always happy to shop at the super store. And we earn PC points which go towards groceries.
Great deals
As of 12/21/30 you have to wait to enter store long line up , wait time was in excess of 30 minutes @ 11:00 A M
Just stopped briefly for Liberte Coconut Yogurt ???? and as always I found that they had a few in stock! ???????? Which is not the case in lots of stores...
Has everything you need. Won't confront you if you take your mask off????
It's ok
Cashier stations are chronically understaffed.
Tried ordering online, first time I didn't receive $100 worth of groceries I had ordered and payed for. Had to return to the store where they refused to give me a refund receipt. Made my shopping experience an hour and a half longer then if I would have just done it myself. Now I tried to give them the benefit of the doubt and order online again and they called me saying they wouldn't have my order done in time, had no idea when it would be ready. Would never suggest anyone order grocery online from superstore. Very poor customer service
Good store overall, but as everyone else has said; the staff are run off their feet. I went to customer service to let them know they needed to pull a certain mascara (I had purchased it and was now returning it) off the shelf that was on sale--as it had LONG since expired....Came back a week later, it was still there. Went to customer service and reported it AGAIN, and explained that that was very dangerous (hygienically) and she said she would personally pull it--a week later; it's still there. When a customer tells you something to help you with your customers, you should listen. The new PC Optimum program, has been a nightmare with this store. They took old cards, without connecting them to the new cards--and customers lost all of their points until they called customer service, which was insane for the 1st 2mths. Come on Superstore, get it together.
Everything I needed and didn't know I needed! Priced well!
Great store
Some good prices on steaks
Great prices. Knowledgeable grocery staff, especially in the dairy and frozen aisles.
So disappointed with their click and collect! They go ahead and charge my credit card $50 more than what my receipt says and the manager explains its for the ad match guarantee. So they charge me more? This is fraud!
very accommodating. Very friendly staff
It's Costco! Cheap gas, cheap booze and bulk food! Gotta go eat my pillow case sized bag of munchie mix.
Too many stock and merchandise in alsies makes it hard to pass a cart through. Very long line ups at check out. Be prepared to wait to check out. Good deals and prices but most times out of stock. .
Clean, bright, and staff is cooperative. If I am looking for an item not there they will check inventory to see if they stock it. Thanks.
An excellent store in some aspects; an awful one in just as many ways. It is huge, it has a great selection for a town the size of Midland, it is well lit, it has an excellent selection of fresh and to go items, and it has some amazing, friendly, and professional cashiers like Diane and Roberta. However, the bakery is an issue. There is one older lady who is completely unprofessional if you go near the free cookies, and once when I took one she told me to put it back after I touched it. It is also hard to find fresh buns or bread that was made that day or even the day before. Also BUYER BEWARE, CHECK YOUR RECEIPT. They put sale prices on the shelf so you buy the products out of being on sale, but they do not put the sale prices in the computer, so unless you check the receipt you will pay full price. When at customer service to get the sale price, they did not bother to change the price in the computer and they just moved on after they were finished resolving this issue. That is like tricking and robbing the customer. They can also make it a hastle when you pay more than you should. They will pretend not to find the huge sale sticker and it has happened numerous times where I had to bring them the sale sticker. They also remove it and pretend it was not there, and this has also happened numerous times. I get that it is a big store, but paying more than the sale sticker since the right price isn't in the computer is quite common here. The shelves can also be quite disorganized and I have found expired products on them numerous times as well, so always check the expiration date here. Overall, these issues come from the management, and if they were more like the Zehrs in Orillia and they fixed these issues, I would give the store a better rating.
My go to place. I just know how to shop there
Clean store .. Friendly cashiers . Meat is expensive .
Sunday morning.. always.
PC express is terribly slow. Waited 35 minutes past our pickup time frame. They seem understaffed and unprepared.
I had to leave after I’d been in the store for approximately 3 minutes. No distancing, very, very few masks on anyone (including workers) and no one ensuring the new world was functioning in this store. It’s as if a vaccine has been found, we’ve all had it, and waited the 2 weeks for it to kick in. As if this store is run by Alfred E. Newman. I cannot shop here - I’m compromised, I have a 90-year-old father and 2 grandchildren under the age of 3. I can’t believe this happened, just after I’d left Fortino’s for the same reason. From now on it’s Longo’s only, where they actually care about their customers. Shame on you!
I was helped by an amazing staff member! She was so sweet, I believe her name might of been shayla. Sweet gal.
Its a nice store
Great quality and inexpensive
Awesome prices
Love this store. Just too busy, they definitely need another location
This is definitely my place for grocery shopping! Can't see that changing in the near future. But.... I got asked at the till for proof of vaccination in the liquor store part. I'm aware that liquor stores are now asking. I'm fully vaccinated and of course I wasn't carrying my proof on me. Sheesh lol I did not get asked at the entrance. Instead the older gentleman asked after I had already walked through, chose what I wanted, and waited in line behind two other customers. It defeats the purpose of the policy.
I'm not sure why, but i always seem to get lost in the store! And then just when I'm starting to figure it out, they move stuff haha! At lest their prices are decent on most items.
Good prices.. But I swear they must have had monkeys throw darts at a map of the store when they laid out the aisles... Why is there a laundry detergent /potato chip aisle?
Everything you need in one location for your household
Thank you Yogi and your supervisor Karen for being so helpful with my purchase today! Your friendliness and company values shine through!
Hated the service. And the prices are way to high. This is my first time price checking and they are $4 higher in prices compared to walmart in almost everything ( beauty, pets, pharmacy, and some meats) there produce and bread are basically the same price. All in all unhappy
Visited different SS in Regina last week, and their selection and quantity of inkjets was great. Realized after we got home we needed new inkjets, when we next came to town, we stopped at the east store and found only 2 inkjets, and neither were ours. That's looking like it's been a long time since restocking
Affordable prices and everything i need is there.
My main shopping place! Great prices all the time
Clean and a large variety. Gets crowded at peak times
The store seems to have everything but after the liberals giving them 12 million dollars I don't know if I can support them anymore
I just want to give a big shoutout to this store. They are doing a great job and are taking this pandemic seriously. I wish all the big stores would do the same.
Very good variety of products!
The groceries are well displayed. They are fresh and not generally overpriced. I love the PC brand products.
Was there a while ago and wanted to price match on the self check out, worst decision ever!!! The lady who was supposed to help me out was extremely unfriendly and not happy at all that I wanted to price match something because there were other customers who needed her help too. My advise, just go to the regular check out lanes in case you want to price match something at this store.
Always something new to look at and great staff
Deals are good and store is well kept. Customer service and atmosphere great
Prices way to high!!
Good selection but...the PC brand tends to discontinue the more popular items. So, stock up on what you like.
Well we are there most days staff is always helpful and friendly my only concern is when there is a sale they seem to run out of stock very fast otherwise we love shopping there we are day to day shoppers
Your typical loblaws grocery store, usually clean and organized, cashier lineups are inevitable but usually nit too bad.
Huge grocery store. I always visit when I'm in Oakville, amazing selection of everything you could ever want. A little bit pricey so I wouldn't do my regular shopping here but they do have some great sales. But the selection is huge and everything is always super fresh!!
Shelves well stocked, watch the flyers for specials. Not many staff if you can find them to help out on the floor. Has a liquor store which is handy
The fruits and vegetables dont seem very fresh anymore, very disappointing. Meat and fish section is very good tho.
Huge store. Fairly well organized. Clean, bright.
Staff not too friendly they generally don't answer to questions
Bad experience no produce out of kale red onions never again
Great place to shop
Can't go wrong, pretty clean with decent customer service!
The pharmacists need more help. 1 1/2 wait to pick up a prescription. Then another 10 minutes to wait for counseling. This company definately needs more pharmacists.
Just like others. Watch prices as some high.
Been shopping here for about 4 years until one of the managers made a discriminatory comment towards my uncle and the employee working at the till. Like all the prices and deals but that experienced ruined the brand image for me.
Always gems to be found
Nice and clean
Excellent store shelves are full with lots of variety. Also has ethnic foods along with one of the largest selections of fruit & veggies. Great customer service
A lot of variety, great quality produce at good prices. Service was friendly enough and the store was clean and organized.
I always go to this store. They always shelves high quality products and the price is cheap compared to other stores. Love the hot meal deals.
Great selection of food items and great organic section
So this store used to be a fav. Not a fan of PC frozen food products ( but that's not this store fault) Love that they have an organic section. But they really haven't expanded on it. Main problem is you can't really buy fresh fish, salmon especially there. It's farmed fish. Like if you are going to have a fresh fish counter you should label what is fresh caught vs farmed. I think it is pretty sneaky not to. Again, this isn't a specific to just this Superstore/Loblaws location. Give extra points for the online shopping groceries waiting for you when you get there. ????????????????
All sale items I went in for were in stock, although some were very limited sizes or varieties. Staff were friendly, and polite, and for the most part helpful. I did have one staff member say "I don't know, not my department" and …
Good selection - could use a few more tills open though.
Cheap prices, good stock, fresh organic produce, rows and rows of your favorite products, lots of checkouts,even scan and bag your own scanner booths, which is perfect since you only have 4 items and don't have to stand in line and wait for the next available teller. Lots of parking and handicap parking .
The store was very clean and the shelves were very well stocked. Lots of people were they but all cashiers were working which made for a short wait in the lines
Great prices and some things can be found in bulk and Bachelor size
Good place to shop
Love this particular superstore and how it's set up, has so much to offer. Great meat counter, the meat manager is very knowledgeable and gave me great tips on how to cook the meat I purchased, never have experienced that before.
Decent prices but customer service is lacking in so many ways....there are some helpful people but if you need help most of the time it's nowhere to be found, or an employee will just point and say "it's over there". Walk over with me and show me and be helpful. It's not going to kill you!!! Good service goes a long ways!!
Everything you need in one store pretty much and great prices
What would we do without Superstore?:) great food, great stuff In general. Service is usually very fast as well.
Good selection
Only went to the walk in clinic and I was seen pretty fast !
Good
Inventory seems to be somewhat of a problem at the store lately. Approx 7 weeks ago beef ribs were on sale (as per their flyer). I went first day to get some, there were none in stock. 3 weeks ago, lean ground beef was on sale. Again when I went to get some, there was none in stock. On Thanksgiving weekend I was in the store to get rosemary and again, none in stock. Yesterday (Oct 11th) I was there to get beef liver, none in stock. Perhaps a review of ordering and inventory control is needed....badly, as these were everyday items that should be in any grocery store.
I like shopping there the prices are ok and the staff is friendly
Customer service was not that great. Had to fight for them to find the oatmeal and put it in my order. My orange were moldy.
They should have people bagging not the person buying the products other than that it's alright.
Good selection
Fast and convenient using Click & Collect but not when a vehicle has taken the assigned spot that shouldn't be there not using C & C.
What ever you need in food should find it here
Love how much variety they have. But customer service isnt the best.
Clean, well stocked, pleasant cashier.
Great prices.lots to select from.
Great grocery chain, love that every checkout has a cashier on Sunday. Pc points are nice too.
Affordable price. Alot of chooses
A very large store. It has any thing u might want
This is not the store for low income people like me, on a pension. I've shopped there many times but this last couple years, their prices have been slowly increasing. I went in there today and walked out very depressed, because I just can't afford that place anymore. A relative is going to take me to Regina next week, where she shops, she says it's a place I can afford. She already brings me meat back from there, because it's much cheaper.
Great customer service and friendly people
Products easy to find. Good quality products. Lots of parking. Perfect location.
Always lots of tills open to make it quick easy shopping
I am a regular Superstore shopper, primarily for the better prices though. Today however, I received exceptional customer service. I did not receive my PC points for an item and when I questioned the cashier she called a supervisor and that person walked me through the process to receive my points. She even taught me how using my phone. Made my day! Thanks
Love click and collect
Hy superstore manager. Actually I came in to your store yesterday for groceries pick up. I didn’t find lot of stuff in the store because m new here. I was getting upset. Then I called someone for help and she helped me for rest of my stuff. I really wana thank her. Your staff is valuable for me. I think her name is BABITA. Once again thank to her from mah side. PLEASE AND THANK YOU
This is one of the most poorly managed places I have ever visited in this town. It's obvious, they do not train new staff properly. I have the patience for the odd glitch in a shopping experience, but when it happens 5 times in a row, I can't do it anymore. I stood there, literally for 20 minutes today trying to show a young man how to "find" and sell me a can of tobacco and papers. I was pointing to the specific shelves where it was, but he was not understanding english very well. I asked him why he wasn't wearing a mask, but he did not understand me. This is the 5th time now, but I am not training their staff anymore. I'm done shopping at that store. I don't have the patience.
They have everything here. Some great prices.
I was just at the butcher shop section and no butcher's on hand to cut the meat. Very disappointed. It's 5pm on a Sunday, at least keep one butcher until 7pm. Many people do their shopping on a Sunday or before dinner . There wasn't anything to choose from. Very disappointed.
Fresh produce
Usually this is the best place to shop in Midland, made me feel the safest at the height of the pandemic. The past few months however produce quality and fresh meat stock have been very unappealing or under-stocked resulting in me having to make stops or additional trips for wanted items.
Meets all my needs ,from clothing to groceries ,fresh produce, awesome sales
Always has what I want with short lines
For some reason the Ontario flyer loaded as grande prairie and the items and prices where wrong . shop at no frills the prices are way bettet
Always love good grocery shopping here
Way too big for my liking and hate those "buy in sets of 3 etc pricing"
Had everything we were looking for and we were in and out without a hitch lol.
Okay
The manager here is great and very friendly. I’m impressed with how well they managed the Covid health issues and crowd control. The only thing I can complain about is that the store isn’t always well stocked and the bakery isn’t anything to brag about.
Good place for food
So I went to this location a while back, I went in to get some ointment but that is irrelevant. The staff were friendly and all but then it happened, I came across a man who goes by the name of Abram Derksen. Abram was filming in the store while dressed up as a female, he would not stop filming me when I asked him to, kept following me. Finally I got fed up and got a manager to help me. Derksen then backed off but he continued to go and film other people that were under the age of 18 and they had the same problem as I did.
They never have what is in the flyer, one sale or day and sold out with nothing in the back this has to be the 5th time this store has done this.
This place is ok for what it is
Good store, lots of choice.
good service good prices
There are about 16 line of cashiers. And 3 express lines. And every time I go or anybody from the family goes is 4 line cashiers working and 1express.. They should get more personal for the cashiers...
Good prices and quality items
Wish they didn't downsize the cosmetic department. What's there is off brand cosmetics.
Usually use the PC Express at this location.
Good shopping
Second and probably last time ordered online for pickup. 4 day wait from order till earliest pickup time slot. Was notified an hour prior to pickup that several items were not available and no substitutes. When we arrived in parking lot and called in, we were informed that an item we had ordered multiples of (canned sparkling water) was limited to 2, we had ordered 6. Waited 20 minutes in parking lot for delivery to vehicle. Drove straight home (15 minutes), discovered that produce was in bad shape. Bananas were worst. Photo attached.
Typical big box store
Great
Pretty good selection, prices and has a pharmacy....need more than 2-3 tills open at busy times though
it was realy bad the cashier was rude and custmer servise was too
Frequently charge more at the till than the displayed prices. Though have policy of giving no charge courtesy for getting caught overcharging, it is like pulling teeth to get them to honor this policy.
Great selection
Had what I needed.
Great selection great prices.
Finally no more masks ..
Very clean store and friendly staff
Awesome store.
I always go there for my shopping, because here I can get everything on a reasonable price. So I really like this place.
Great deals deli is very good
Fast
Busy, really dont like the shopping experience
sells beer
Has good prices, but find alot of regular staples are always out of stock
Great produce selections
Numerous customers were not wearing masks and no staff seemed to be policing it. I will not be returning anytime soon.
Just a great place to shop very clean
Superstore has good prices and good selection. However, staff are not trained properly and offer poor service. There pricing is often misleading and appear to be designed that way. Of all stores I shop at Superstore is one that I equally love and hate.
Love the fair deal! PC points make difference!!!!
Good store for shopping almost everything
I have been a regular customer to superstore for 4 yrs. But they have been a rapid decline in their quality of fresh vegetables and fruits. This is 3rd time i got the defected coconut which i just bought today.
It was a good experience, people were social distancing the best they could, the grocery lines were moving good.
Used to be great. Last year or so feeling nickel and dimed. Today actually saw the cashier collect the bag the man ahead of me did not use so it could be resold. Have put a loonie in carts now. Price matching limited to 4 items now. Not happy with changes I am seeing.
Huge selection!
Great store! Fantastic prices Awesome Staff And an impressive selection of everything However Terrible and ugly location.. I preferred when it was a field Id rather go to longos
Busy
Everything you need and more! Well stocked shelves, clean and friendly staff!
Amazing produce and customer services. Always have what im looking for instock and fast cashiers. Cheapest place in town!!!
I drive out of my way for large grocery trips because its worth the money I save
busy long line ups
Over covid the limit for people everytime. Door staff cant count..
Super store is one of my favourte supermarkets, I go there every week to shop. This morning I was there and was very disappointed, not for anything but for the price they raised on medical tool. They normally charge about 37.69 for a box of insulin needles which has 100 needles in a box, and now they ask for 40.99 for a box. It depends on how many tme you need to inject daily, you can do the math. The pharmacy said they did not change the price it is set by the head office. Three dollars is not a lot of money but for poor people, you are forcng them may be from three times a day to two or one a day. I might expect some small companies may do that but for a big chain like superstore, this is unforgiveable, in such critical time, some people might have lost their job already and have no money, and you are askng them to pay more for medical equipment, it is unbelievable!!!
Went to get oranges .only one quick check out open at 6pm stood in line for 30 min .not to happy for a Friday night
Love shopping there ..good variety
You can just about everything here friendly helpfull staff
Great as usual
Place was packed with people. Sale items mostly gone.... Bit I got what I needed
The express pick up option has been terrible lately. I have a pick up scheduled between 8-9 and it’s not ready on time. Once I got there I was told it would be 15 minutes because they need to grab a couple more items for the order ended up waiting over one hour to get the groceries no compensation for the wait other than we will give you points that I never actually got. could have just went in and got them myself at that point. Did the same thing tonight pulled up to the store called the number my pick up again was scheduled between 8-9 was told they need to get a few more things before the order was completed it would be 15 minutes told them to cancel the order. The express option is great when implemented properly but they seem to be way over booking the amount of pick ups and cannot handle the capacity. This service used to be really good but I’m not likely to ever use it again from super store anyway.
A well run and kept Superstore.
Best place for produce in the city but good luck finding any staff to help you.
Was followed by 2 undercover people watching for shop lifters. I hate when people follow me, a guy out shopping with his kids, for his families necessaries and getting followed around.i don't steal so please kindly find someone else to watch and get your jollies off pretending and wishing you could be a police bacon eating bully with low self esteem next time good people are shopping. Thank you
Good sale
Great prices.. Staff always available
Always friendly workers, great deals and collecting points is easy especially if you gas up there!
Awesome cashiers!!
Very large store did not go to all sections. The flash food section could be more organized staff let you take the order yourself and dont check what being taken.I was beside a lady who could not find her items. Possibly due to lack of supervision.
Convenient.
Constantly out of stock. Good rewards program though.
Its produce is not always the freshest and always seems empty everytime I go. They are the cheapest for most cleaning supplies. The cleanliness of the place could improve though.
Busy place...in need of more shelf stock
Don't forget to bring your bags...
Great customer service
I love the people that work here, they are always helpful and the store is setup so you can find what you want with ease. The self checkout is great aside from you can no longer use cash through this service anymore.
had a safe visit
It's a decent store, prices are mid high. They have mostly everything except a few things
Nice place
Great selection and good prices
I really like this grocery store because its has a great balance of quality, value and fresh products. Also a huge fan of there self check out lines especially when it's busy, they'll save you a lot of time. Bakery is good here as well.
I love the store but i dont like that they don't bag your stuff and you feel rushed at the end.
Pretty good store and lots of selection.
Clean, friendly staff and good selection.
Has a great international section!
I like that they are opened so early in the morning