We have the feddbacks of people like you who have information of the products and services of Chuck's Roadhouse Bar & Grill (Fish Shop) around Fort Erie area (Canada).
At this moment this firm receives a rating of 3.7 over 5 and that rating has been based on 127 reviews.
As you can read, its rating is really high, and it is founded on a large number of scores, so we can be quite sure that the assessment is quite accurate. If many people have bothered to leave their opinion when they've done well with the business, it works.
As you know, we don't usually stop to place evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Fish Shop corresponds to the category of Restaurant.
Perfect steaks. Staff is getting better but still done work to be done
Great waitress. Food is average but then very reasonable. It is what it is. A great inexpensive time.
Great food, great price!
food has been amazing everytime, Mimi is the best server anyone could ask for
Good prices, but somewhat limited menu. No more beans served with steaks (really miss this). They also don't have chipotle mayo, which is super popular now. Likely won't return because, oddly enough, we loved the beans. Good prices though.
Friendly environment but can do with a few more seafood options
Best steak and lobster around... Have to try it... Cheers
We went today. It's the second time we've gone and I don't think we'll be back. It's an OK place, seems to be clean and in good repair. It took 40 minutes to get our food after we waited 20 for a waitress, and drinks. The waitresses were polite and friendly enough when we actually saw them. There seemed to be a little group of three or so employees having a social at the end of the bar, not looking around or monitoring their customers. We ordered the cheese garlic bread. Don't do it! It's just a little loaf of bread with cheese melted on it, most of that cheese is stuck to the stone dish it comes on. I asked for extra pickle, didn't get it, had to ask 3 different people for ketchup. No coleslaw with the fish, and no marinara sauce for mozzarella sticks. I've never even heard of people using ranch for a mozzarella dip, dairy overload. Gross.We were going to have dessert but we couldn't get anyone's attention and no one came to ask, so we asked a little girl at the front who was staring off into space if we could have the bill. Service is nonexistent. They seem to need a manager, or one that knows what they're doing.
Made a reservation for 5 ppl but no table - ended up eating in the bar area - I certainly was not impressed to pay over $200 to take family for dinner to have the waitress ignore me and fawn over my man. Good thing my mother was there or the fur would have flown. Especially with how messed up our plates were - we were switching food items across 5 plates to correct everything. Okay food (except corn is disgusting - must be dipped in some oil concoction), terrible service - we haven't returned since my dinner-out disaster last December. Mom wasn't pleased. In-laws thought the whole evening was a joke. We all left shaking our heads.
Quality food and service! Pleasantly surprised!
I have been wanting to try this place for a while, even more so waiting for the welland location to open so, we went to the one in fort erie. Service was good, waitress was comical with my son. We all enjoyed our meal. We had deep fried pickles that were tasty. Steak was cooked to perfection, burger was good and so were the ribs and chicken wings. Only complaint really were fries could have been cooked a tad longer. Otherwise will definitely be back!
DECENT. One of Fort Erie's best bars. $4 for a pound of wings past 9PM and $4 shots are nice too. Easily the busiest bar/restaurant in the area
Good steak and good prices
Great selection of food for a good price. Service is excellent. It isn't high-end dining so as long as you know that, you won't be disappointed.
I've been here a few times and it's quite nice! Friendly staff, good prices and the wait for food isn't long, only when it's busy. I remember getting the chicken fingers, and them being okay, but dry.
Hit or miss with the ribs here. Sometimes fall off the bone, other times tough and lacking sauce. Steak is sometimes tender, other times it is chewy.
Always good food & service
The wings are great and friendly service.
Great food and good service
Food is okay, the music will drive you nuts. Way too loud, and who wants hours of dance music in a place that doesn't even have a dance floor. Ridiculous!
Nice
Good food. Very reasonable prices.
There were 4 of us in our party and 3 of us had the Wednesday rib special. The other guest had roast beef. The food was terrific and the prices even with the 3% charge were reasonable. Server was a bit uneducated as to the menu and kitchen practices but was super pleasant. The mens bathroom was disgusting. Urine all over the stall walls and floor. Wasn't just from a single person and had accumulated over hours. Will definately be back for the food but the management might want to consider checking the bathrooms a bit more frequently.
Great salads , cold beer, not busy on a Sunday afternoon.
Great good at a reasonable price
Been to 2 other locations and never disappointed. Great food and great service!!
The chicken wings and burgers were great!
Great place to get food on a date or with the family. We sat on the patio and enjoyed our time in the sun with an excellent server and tasty food. Really hope to enjoy indoor dining at another time when we can.
Came here after a Bills game. Dinner hit the spot!
Always good prices,
The food was delicious, waitress was very helpful & attentive and never had to wait for food. Keep it up!!!!
Decent food for the price. Excellent service
Great food, service, and price ! Doesn't get better than this !
Good food at fair prices.
The food isn't anything special, you get what you get with Chuck's but the service here went above and beyond and for that I'm grateful. I put in a take out order and got a call back that something went wrong. They fixed the problem with smiles and understanding which is exactly what my famished family needed. Thanks Chuck's, I'll be back.
I have also been to the Niagara falls chucks but this chucks has great ambiance and a great menu at very reasonable prices. The service was nice and the restaurant has a nice setting. Will definitely be going back.
Food is good and portions are good price is good. Only thing is food takes FOREVER to be cooked.
Very clean and relaxed atmosphere, with cheerful servers. Good beer and good food as well.
Good food
Great price for a good meal.
i live not far from the resturant, figured heck lets give it a try , never again .. steak was all grissle , waitress/bartender wasn't friendly at all .never asked if we wanted more to drink, she was more interested in chatting at the bar to a girlfrend of her's at the end of the bar then anything else . my girlfriend had a wrap , she just looked at me with a face of disgust and just pulled the meat out .. sad really ,, small town only cple really good places to eat and this certainly is not one of them
Slow with the services Ran out of soft drink syrup, extremely slow to replace No 2 bite check Music very loud Severed Belgian moon in a Richards pint glass Ran out of ribs No lemon in the ice tea Inconsistent with their ice Not a proper pint glass Poor choice of tv Poor vegetarian options Not told about features drink, or food 3 empty taps, concerns me for what kind of relationship they have with they’re reps, and local breweries Servers don’t know what sauces they carry, asked for mild and got a bbq sauce Server didn’t introduce herself, didn’t find out her name until I looked at the receipt Ordered an item without protein, still paid full price
Great local bar. Good burger. Resonably priced.
Music was too loud, which made it difficult to talk with my friend. Watress was slow and inattentive. My friend ordered a medium well steak and it came back rare, she asked it be sent back and cooked a little longer and came back still rare with cold side dishes. My food wasn't any better. Could have been an off night.
A clean welcoming restaurant for Travellers exiting the Queen Elizabeth Highway, to and from, the US. Inexpensive good prices $$ and a easy to read menu. Definitely 4 stars for me.
Went there the other day on the patio shortly after the new opening of the COVID-19 restrictions. Was throughly disappointed. We even called before and tried to order, and were told that a bunch of things on their TAKEOUT menu weren't for takeout. It is also clearly understaffed. This point is much more important. They have one worker who must clean bathrooms on the hour, wipe down every table after customers and before, watch the door for people waiting to be seated, bring out the food, wash and bring in all the dishes, wait on the tables, and who knows what else. I seriously feel bad for this presumably minimum wage worker. They seriously need someone else present so they can divide these tasks. While I was there a fight broke out in the patio while the worker was doing something in the back, and the customers had to deal with everything that was happening on the patio between the two groups of customers. It wasn't until a customer went into the back to find the employee that he came out. At this point one customer was threatening to swing a glass beer pitcher and I quote, "crack [another customers] skull open". This is clear reason to have more than one person in my opinion. Say this fight actually escalated to the point where he did in fact hit the person, that could have resulted in serious brain injury or bodily harm. And if it wasn't for the customers taking action to deescalate the situation it would have broken into actual fighting. Just this situation alone is an indicator that this poor employee working by themselves needs someone else there helping them out. Hopefully someone sees this, like an owner or something and actually takes action to support their staff like they should be doing already.
Never knew of this place till a month ago and the few times ive visited have been amazing. The staff is friendly, foods really good and the atmosphere of the place is nice.
I ordered a buffalo chicken sandwhich which consisted of a long submarine type bun with 2 chicken fingers on it. Basically one chicken finger per half. The bun wasn't toasted or warm. It was all bun with a slice of tomato, some lettuce and a chicken finger. I told the manager that for $10 this is not a buffalo chicken sandwich. It was a chicken finger on some bread. She indictated there have been some issues with this meal and they are in the process of changing it. I was told I would receive a 50% discount on my meal . After we finished eating, a dessert was delivered to our table which the waitress said was complimentary. While thoughtful, I can't eat ice cream so it was a somewhat futile effort and to add insult to injury, I was charged for this dessert I didn't ask for. Until Chucks smarten up, they have lost a fairly regular customer. Very unimpressed since they changed owners. Won't be going back. Don't recommend it at all.
Good food. Even better prices
The chef Johnny Bell makes sure our food is always on point ... Makes a great atmosphere when he checks up to see if our steaks are to our liking ... if you're in fort Erie I'd stop by the roadhouse ????
Good food, great prices.
Server was slow. Fries were crappy. Live band outside
Great prices with decent food
First time at Chucks and nothing but good to say! Service was friendly, food and apps were quick and delicious. If you are a steak lover i would recommend the 1lb rib eye ???? Can't wait for a chucks to open up in Kitchener.
The food was just ok, nothing special. The service was good. I'm not too sure about the whole concept of "Great Prices" but.... We add a 3% service charge to your meal to keep the prices down. That's a bit of a head scratcher.
Great food, great service! I just live too far away!
Love this place but they’ve completely closed due to the lockdown! Please open for takeout!!
Kid friendly, not expensive and a very good atmosphere for some decent casual dining
Foods usually very good but the service could uae some work. Whats with the honest to goodness tax? They explained it to my wife and I but we just don't believe it
Great service, friendly staff. Portions are a little small
Wings are good, wouldnt really recommend anything else
Last time I go there we were rushed and it wasn’t busy the waitress took food off the table and when we weren’t done then tried to cash us out when we were still eating soup was cold sucked
Adding to my review under James Riley, I asked for my steak to be well cooked and it was more medium rare and my boyfriend asked for his medium rare and it was more rare. We were in a rush to make it to bingo and didn't have time to wait for new steaks, and they didn't taste bad. So we just didn't say anything.
Love the French onion soup but the garlic bread has been disappointing the past couple of times
Steak undercooked, all you can eat salad was never re-filled, I got my steak 10 minutes before my husband, potatos were not good... Left hungry. Will not go back
Great prices and good service
The service was absolutely incredible! Our app came out in just a few minutes and our entrees were shortly behind. Our server was ON THE BALL with drinks and making sure we were happy. The staff were all so kind to our son as well. The first time I ate here about 4 years ago I was honestly disappointed but after tonight I'm truly excited excited come back again soon. We had the spinach artichoke dip, surf and turf meal and buffalo chicken fingers- highly recommend!!
Great food, great service.
Great tasting beef and spuds, great deals all the time.
everything was great, service was fast service although the server messed to one of the entrees it was want a big deal! happy to return
Three times I have here and each time I order a steak medium well I each time it has been raw to rare very rare, they have asked is my steak okay I said no but I'll eat it. I don't believe the people cooking the meat have any idea what they're doing it's not a case of being close, obviously in each case the state has been well seared in a very hot pan and that is the problem all they look at is the outside of the state, I will not be back again, three times is my limit. I was very glad to hear Chuck's was opening in St Catharines because I do go to the one in fort Erie and I've never had a problem
Wait staff is great, but the speed at which food is delivered to the tables and the quality of the food leaves a lot to be desired. Would not go there again and certainly would not suggest this establishment.
Very low energy in the restaurant, waitress treated us poorly, kids were very hungry that's what made us stay!
The first time food was good. Second time not so good.
Great food. Lots of TV for the sports entertainment
They were Great when they first opened but after about a year their quality of meat went down. They started downsizing one both portion size and quality of product.
Waitress was super nice. Was just a little disappointed in the foods...
Service is abysmal, food and prices are good.
Worst dining expérience ever. Fries tasted like crap, service was lousy. What a waste of time and money. Think twice before you walk in.
Food was great drinks were good service to all was good you should go
Good food cold beer what else is there
Slow service, sub par food, not clean (restaurant or bathroom)... An extra tax called "Honest to goodness fee" which is 3% added to your bill. I questioned this and was told they charge this so they can keep the food prices down. Ummmm, really? That is not cool 'Chuck'! In fact that is rather disgusting and sneaky... We will not dine at any Chuck's again... we dine out frequently and have not been this disappointed in a very long time.
I was here for supper and I was shocked to see them put an honest to goodness fee on my bill. They just recently added it so that'll keep me away for years. It was a good dinner but to be surprised by a fee. I won't be back till 2028.
Needs more staff food losing its quality
Last night, myself and a group of five others went to the fort Erie location, at 545pm... The host was nowhere to be found initially (and through the entire time we were there he wasn't often at his post when people came in), so basically we waved at someone to ask if we could seat ourselves by the window at the front. No problem, it was busy. Our drinks were ordered and soft drinks brought out. But my brother in law ordered a beer... And fifteen mins later after our soft drinks came out, still nothing. He went up to the bar (right by our table) and the bartender had no record of it.. so they got him his beer. We ordered appetizers and food .. the salted garlic bread has changed again to just a few chunks of bread with garlic on it vs the little loaf pieces as previous... And my sister's mozzarella sticks never came. We asked about them twice and were told "they'll be right out". Between us we ordered quesadillas, burgers, a grilled cheese for the kid, and a chicken salad (which was a piece of grilled chicken, and a bowl of salad????). Our entrees took over an HOUR to get to us. And the quesadillas were dry, hardly any filling, and almost no buffalo sauce. I have been to this location dozens of times, and the service is always spotty, sometimes slower than others, but this was ridiculous, and I'll just go to the one in the Falls if I bother again.
Good price, good food, good service. Also a pretty decent place to go if you want to watch a game.
We had a good time. Food was great! Beer was cold.
Good service and an excellent place to bring the crew after a hard day of work and Jon Bell is the best bartender in fort erie.
Food was good ..the service was alright.
No matter how hard I asked I couldnt get the workers to call over chuck.
Great specials and good food
Amazing surf and turf! ???? Fillet mignon a little expensive but so worth it!
Really good and not that exspensive
Good prices. Good food. Good entertainment.
Great local bar with friendly staff, good food and even better prices. They also have a great atmosphere with music, tv's and outdoor patio. Make sure to stop in and check it out for yourself.
Went there Saturday night for the first time. The food was awesome! Our waitress Cheryl was amazing! We are going back there again.
I've have been to the one in Niagara falls several times always fab service and ribs are tender been to Fort Erie several times..ri s were cold and tough sent them back they came back hot and my fries were ice cold and side of corn..service was dreadful. And need to be retrained on how not to run your fingers thru your hair and pick your ear before handling my cocktails!!! Live within walking distance and wont be back.
Great restaurant to go to with your family and friends. Amazing food and services. Staff was extremely knowledgeable and make great recommendations. I have to say, I enjoyed every single bite of the meal here. The atmosphere here is really cool.
Great food and atmosphere
Kid friendly. Good size portions. Friendly staff
Great food and amazing staff
Was ok but Niagara falls one is much better, small menu and serve was really slow, mash potatoes were powdered, yuck, roast was dry and lack seasoning
Staff don't understand that customer satisfaction is important. When you tell them that the beer you received was skunky, they're answer is " it can't be ". And the the waitress had the nerve to say " see you next time" as we left. The isn't going to be a next time.
The waiters were very nice. But was not impressed with the french onion soup
Must have been an off night with new staff. Mostly I enjoy this place
Great food and beer for great prices!
Great food, nice atmosphere, great staff I will be back.
Started out being seated in a nice small area, our server was terrible only visited our table once minus bringing the check and our food. our food came out a stunning record 45 minuites after being ordered. My chicken sandwich was maybe a 5inch hard bun with a single chicken finger on it tossed in hot sauced with a slice of mozzarella on it. my girlfriend was brought a meal which looked like it was off the kids menu. it was a chicken wrap no bigger than an iPhone. food was terrible not worth the $30 paid for both. serve was even worse.
Chucks has put Value in on the Bar/Resto scene . Half price apps after 9pm and $6 Burger . Forget about McDonald's get a real meal for the same price with a Cold beverage. Wink Wink.
Good food, atmosphere, prices and portions
While the prices are fantasic and the all-you-can eat salad is a bonus, the service was terrible and two of our three steaks were over cooked....as was the burger.....and the beef sandwich. No doggie bags from this place.
Burgers are extremely good, fries aren't though. Desserts taste fantastic. 4. Stars.
We went on a Wednesday when their ribs are $12 for a full rack. Yes $12! They are tasty for the price. They also have half price appetizers after 9pm. Great place to go for pub food, watch a game , or meet up with friends. Bathrooms are clean but feel like you are in the basement of a nightclub.
Just gets worse each time we visit. Think it’s time we give up on the place.
Super slow service. We ended up leaving.
Delicious steak and best price around. I like it because it's in Ft Erie away from the large crowds like the one in the Falls. Best resonant priced steak in all of Niagara! We visit at least once a month!
Great atmosphere good place for hipsters and yuppies. Service very slow due to understaffing by management place was packed and only 2 girls working. Had to wait 35min for our first drink.
My whole family ate here several times. The food was always good and lots of it.
Great food, great value. But the kitchen staff did get multiple aspects of our order wrong. They were quick to apologize and offer a solution, but we were too hungry to wait.
Great cheap menu... excellent service from CJ!
Slow service but good food. They were short handed that day. Prices are great.
Great value, friendly, attentive and effective servers, nice environment.
Stopped for dinner as we were passing through the area. Deco is interesting. Food portions were good. Service a big slow. Not much offering in beers. Not much else in the area.
Chuck's is a disappointment. It is notorious for the delay in receiving drinks, the food is nothing special, and trying to get your cheque can be like trying to elect Bernie Sanders. Fortunately, their prices are quite low, so you aren't feeling COMPLETELY ripped off. The worst part is the band that plays in the evening. Who the hell actually wants a band to play at a bar like this? Whenever I go with friends to watch the NBA playoffs it's a trainwreck in slow motion. We can't hear the game, each other or ourselves. No one else in the bar seems glad the band arrived except for the two people sitting up front that clap after every song. Also: every song has to be a country-rock version of 80s hits but with a low-effort southern hick accent on the vocals. It's terrible and makes my ears cry. This place has four large flat screens that are constantly playing sports networks, so one would think that this is a sports bar and grill. Unfortunately Chuck sees himself as a country-listening wannabe cowboy so good luck catching any sport finals here. Instead, enjoy an amateur band playing their loud music twenty feet from your face. This place has low-priced wings and burgers, but I would go to any of the other six bars in Fort Erie if you want good food.
Food is good, not too much choices but the steak is delicious!!
Great food great prices great staff ????
Exceptional customer service ... Wonderful night oit
I've yet to have a great dish at Fort Erie Chucks. Wait time is long. And the washroom was left very dirty for the entire time we were there. For some reason this place is always busy ! Maybe cuz the beer is cold & the prices are decent for alcohol?
Very cheap prices, food was great!
My wife had the burger it was ok. I had the Montreal smoked meat sandwich. I was surprised it was not toasted till I discovered the the toasted side was on the inside of the sandwich. It was very dry and I did not finish it. I upgraded to onion rings which were few and mushy. As always the soda drinks always taste off but that's been a problem at most restaurants. The only good thing about the place is the price. also the motorcycle at the door looks like it was rode the same day and parked there. its covered in dirt and grease. if anybody reads this at chucks I would be happy to come back and clean it for free.
Good food, and even better prices. Where else can you get decent ribs this cheap?
Nice patio, good service and the food was great too
Had lunch today at this terrific restaurant. Heather was our waitress. She was so nice, very knowledgeable, helpful and couldn't do enough for you. Would definitely recommend the restaurant. The food was terrific and reasonably priced.
We had lunch on the patio, very windy out but staff was very friendly. Food was good
Service is horrible, waitress barely interacted with us. Forgot to give us forks/knives and didn’t listen to a simple request on an order.
Great food.. The service is okay.. One day it's amazing, other days you wait almost an hour for your food. I still love it though
service was terrible, our waitress was so rude she tyre out receipt at us when she saw we didn’t tip. The food was okay, not great. my sandwich was really soggy so were my fries.
Dine in, DON'T take out! One good experience dining in and two bad ones for take out. The good: Food is cheaper than most places and is pretty tasty Two bad experiences: Had ordered a meal and came 5 min after it was supposed to be ready. They said it was gonna come out soon. We waited 30 to 40 minutes so clearly they didn't make it. All they had to do was be honest or throw something extra in for the inconvenience. They completely ignored the situation or sincerely apologize for the situation. I ordered two items. One was a salad no tomatoes and it came with tomatoes and the other order was wings and tenders that I asked to be in bbq sauce rather than Buffalo and to my surprise came with no sauce at all. Very disappointing restaurant when it comes to take out and customer service
Worst service by Austin. Took forever to get drinks, another 15 mins to get food order in.. nachos came out with 4 japs as he asked if were okay with japs. Didnt get condiments for burgers, nor extra napkins. Was too busy hitting on people at bar. Not impressed and as being a server/bartender myself. It was the worst experience at this establishment. Do not recommend Austin to be my server again. Ps... what server makes customer walk up to bar to get own pitcher of beer.
Great steak n food. Good atmosphere Great prices. Washroom clean. Staff friendly and helpful
Fun sports bar. Good food
Service was really good I think our server wasAustin he was great. Food was horrible. This was our third time eating here, my stomach is always upset afterwards and I'm disappointed in their lack of ANY vegetables .. if you want anything veggie like you can have corn or beans as a side
Good food and great place! Have a great time since the staff was really friendly and made me feel like nothing less than my own house. Would love to visit again and again!
I haven't eaten here but the bar service and drinks are great!
Food was disappointing. Bone-in ribeye was ordered med rare, but half was uncooked and inedibly tough. Salad was depicted as spring mix, and waiter was asked beforehand if that's what it was. It turned out to be just iceberg lettuce with one small piece of kale and a few tomato slices. I don't like to give bad reviews, but I have to be honest. I would never recommend the place and I would never go back.
This is my fourth time since I move to Fort Erie the services is incredible the food is excellent the services #+1 ask for Tara professional waitress
Not enjoying the new menu. Most of the foods that I used to get are no longer available. Service is Ok, and prices are good. Not overpriced like a lot of restaurants in this area.
Good food lots of TV's to watch the games.
First time first dinner at Chucks Roadhouse, and I have to say the service was incredible, it was very busy and Austin made sure he touched the table on his way by with a comment but not being intrusive of our dinner or conversation. The steak and lobster was absolutely delicious. I work in the Culinary industry and strongly give Chuck's in Fort Erie 5plus.
Great steak at a good price. Chuck's is awsum!
Decent food at a decent price ...
I used to Like this place. Was Great food at reasonable prices. Previously said..You can get a great burger and fries, Not any more. Today we got takeout burger and fries. Was the worst ever. Fries cold and hard, burgers dry and tasteless. Like last weeks leftovers. Better to go across street at Mc chicken place. Seriously gone downhill !
Customer service is the worst ! Not sure why we come back .
Food and service was good but they add an extra 3% tax on your bill and then when I asked it is for incase Meat prices go up. I am sure if prices go down the tax will be there still.
Best affordable half rack of ribs and fries!
Not impressed, the one In the falls is much better. Food was over cooked, waitress wasnt the best.
Great food. Servers do what they can but service is slow.
Was served rotten chicken..and they told me it was flour..too bad they dont bread it and flour is not yellow and sticky inside of chicken.. My boyfriend and I both became sick off of a bite each..salmonella much? Service is good but the cooks look like kids who dont have a clue..after three consecutively messed up meals we wont be back.
Last few times we have gone the service has been so slow. Tonight we waited 15mins for our drinks alone.. food came out relatively fast but our waitress kept going MIA. Pretty sure one of the cooks brought our food out for us. I ordered the Roast Beef meal and my beef was so tough I couldn't even eat it and the potatoes tasted like boxed potatoes. When our waitress finally came back out we asked for waters and again.. took forever. Then we asked for the bill and after 15 mins she came back over with the bill and as we were trying to pay with the machine she said she'd be right back.. and never came back so we finished paying and left. (I should also add it was not that busy in there.) Was not a good experience at all and probably won't be going back anytime soon.
The food is awesome and the staff is great
The only pro I have is that the food is pretty good (ribs and wings combo was my order), but I couldn't enjoy my time there, since there are so many flies where we were sitting, plus there's no air conditioning, so I was sweating in there, and no curtains to block the sun from hitting us. So pretty much, the food was good, but those three things I mentioned, killed the enjoyment, and left me and the group disgusted.
Awesome value! Great service! Phenomenal food. Thanks Mimi!
I had the top sirloin steak and it was cooked medium rare just like I asked. It was delicious and cost effective so I strongly recommend it.
The service was great and the food was ok but they ran out of menu items. I don't know if they weren't prepared for everyone to want to get out or if it's always like this. We won't be going back to this Chuck's.
The Best Ribs ever. Great price on Wednesdays.
Always feel welcome when I come here!!! Great staff! Great food! Great place!!!! :)
Honestly, I don't know why I keep trying to like this place. They seemed very understaffed the last time I went.... The waitress was extremely rude, and not at all helpful. It always takes a while for food to come out, and when I there with a large party around Christmas time last year, there were too many mess-ups to count, including promising our group a certain table, and then changing the table without our knowledge. Food was wrong, late etc. ...... Too many mistakes to count on two hands. Their saving grace is their prices, which are very reasonable for an actual sit down restaurant. Just don't go there in a hurry....
Good food great value . Wait staff a little slow.
Great food Excellent service Very prompt Very friendly....
Awesome decor Seated immediately Awesome server very attentive I believe her name was Kim She suggested items on the menu and they were spot on Ordered appetizer and they came out less than 10 minutes yesss I ordered the ribs and wings combo with house salad and baked potato awesome!!! My husband ordered the steak and rib combo . Let's say the ribs were a lot better than the steak so we sent it back twice and wind up getting him the wings as well like me No worries and staff very friendly also clean restroom If we are ever in the area again we will definitely stop by it was an awesome experience
The food and staff are the best and the price for food is great
October 14 - today is Thanksgiving day. I get it, the staff don't want to be at work today but that's no excuse to provide subpar service. We ordered a loaded garlic bread to appetize... It was loaded with disappointment. Tiny, hardly any cheese and basically cremated. Asked for gravy for fries - pretty sure it came out of a can. It was like water. Awful. Ordered the big Chuck burger. Double patties, yes. Double cheese, yes. Double bacon, nope. OH WAIT! It did have two tiny slice of cold bacon on it. I guess that qualifies as double bacon. Sister in law ordered a salad as a side, it showed up as a huge bowl. Side of fries arrived with her burger. I get it, the staff don't want to work on a holiday. But this meal was a culinary genocide. As a chef, I'd be embarrassed to send that food we received off the line.
Had takeout tonight from the Fort Erie location. Very good experience. Steak doesn't lend itself well to takeout because it doesn't stay hot for long but ours was fine. Only reason it's 4, and not 5 stars, is because steaks were a tad overdone and the corn on the cob wasn't great. Overall, really good value for the dollar though.
Very Poor Customer Service! I placed an order for takeout for a family BBQ meal and when received I did not get one of the items but got a substitute instead that I was not informed of nor do not eat. When I called back the waitress was very rude and had a really bad, sarcastic attitude. Never ordering from them again!
veal rib steak was delicious fair price
Steak was cook just right awesome job, great service
Definitely puts the Niagara falls Service to shame. If you wait to try Chucks I'd go to this location. Staff was friendly and our server was on point.
We booked an upstairs room and preordered food for a party, only to find, upon our arrival, that the room was still occupied and food wasn't going to be ready. I gave two stars because our one server, for forty people, was fantastic and food tasted good. Good frontline staff, poor management
Stumbled upon this place after visiting the immigration building. Nice spot great food and service.
Service was horrible!! Can't say anything about the food as it still hadn't arrived after 1 1/2 hours. We paid for our drinks and left after voicing our displeasure. Waitress said steaks were STILL on grill, even though place wasn't busy. Never again.
We liked the food, but it was the service that was extraordinary! The side soup we got was not to our satisfaction, we didn't think much about it... but we happened to mentioned to it to the waiter, when he asked how everything was. They apologized and really went over and above to make sure we left with a good experience. Thank you to our server, Kyle, and the blond haired manager (Vicky? maybe).
Couldn’t make a steak right, couldn’t bring dinner to a group at the same time, waited over and hour for a second beer, avoid this place like the plague
Staff is all over the place, lobster taste like it came out of a dirty tank full of feces, steak was 3/10, ordered mashed potatoes terrible must of been from the night before. Improvements needed at this location asap.
Not happy at all. Our clubhouse sandwiches were sparse in contents. My mushroom melt was overcooked and contained burnt mushrooms and over melted cheese. The service was slow due to an inattentive server and apparently a new cook.
We went there for Father's Day this past weekend. Due to covid it was all outdoor eating. We ordered our food to go. It was dead outside, only 3 tables being served when we got there. We placed our order (cheeseburger and fries and nachos) we asked that there be no garnish on the burger and we were told that mustard and relish would be on the side to put on ourselves. Perfect! We were told the food would be ready in 20 minutes. We came back to pick it up and waited over 45 minutes for the food. When we stopped to eat there was no condiments for the burger except ketsup and the nachos were ice cold, the cheese wasnt even melted. We will never go back to this location. Very disappointed!!
OIR GIRL NIKKI IS THE BOMB ???? MAKES THE BEST COSMOS GREAT PERSONALITY. GREAT SERVICE ????
This is my regular evening hang out joint! Cheap beer and good value menu… Bonus: The apps every evening are half price after 9 o’clock… Great staff and very friendly… and like the theme of Cheers says: people wanna go where everybody knows your name!
My husband and I ate at your place and had the worst experience. We ordered the lobster dinner and the lobsters were tough the fries cold. Corn soggy and cold the butter for dipping was not butter but water and lemon. We did not send it back tried to eat it. We told our waitress it was awful we tried to speak to the manager but she came out very defensive and she did everything but called liars when we complained. She would not listen to anything we had to say. We paid over $58.00 for horrible meal. We will never go back there and I would tell anyone else not to go.
George and l often visit CHUCKS, We find the food wonderful, service is perfectly fine, food is delicious We will dine there soon as it is open again.
Great food but could be more bigger and entertainment
DISAPPOINTING. We were a party of 6, we were told could have salad instead of fries , no mention was made of the extra charge. One if us took salad and asked if could have fries anyway, the waitress charged extra for salad upgrade instead of fries then charged additional for fries! The parties that had the roast beef were very pleased. The ribs also, however the mushroom melt burger was badly charred, the cheese hard and never melted, and my expectations had anticipated more mushrooms. Don't anticipate returning.
You change your menu way to much. We just get use to something and then bamb another menu change. Way to lose customers.
Prices are good. Food is always good. Cool place to hang out for a few drinks.
They got rid of the buck a roo. Slow service constantly
We JUST got home from Chuck's Roadhouse in Fort Erie, ON on Garrison road where we have been a few times in the past. The very first time we went there our server, food and overall experience was GREAT. Since then, we have encountered a lot of inconsistencies with the food and service. Tonight while our steak (ordered medium rare and received a bit on the rarer side) was very good, all of our fries were cold and dry (even our 10 and 5 year old boys didn't want their fries. Not even with ketchup/vinegar) the sides of corn on the cob were not grilled, but cold and squishy/soggy. My husband ordered the steak and lobster tail, and the lobster was puny and overcooked/rubbery). While our server was friendly, she didn't properly introduce herself or tell us her name, was dressed quite frumpy and her hair looked as if it hadn't been brushed in a couple days. We saw her a total of 4 times throughout our meal and had to flag her down 3 of those times. We had to ask for side plates, napkins, utensils and condiments as our meals were later brought to us by another staff member and we had nothing to eat them with. My husband's beer was cold, but flat as well, and his 2nd out of 2 glasses we had to ask the staff member who brought us our cutlery and plates etc for because our server was nowhere in sight and had forgotten about it. The past few times we were at any Chuck's location it was the location in Niagara Falls, ON where the food, service and experiences have been great every time. We went to the Niagara Falls location earlier tonight, but decided to go to the Fort Erie location because being a Friday night the Niagara Falls location was packed and would have had at least a 30 minute wait. We should have just waited the 30 minutes. We will NOT be dining at Chuck's in Fort Erie again.
You need to get the biscuts with cheese OMG they are so good
Requested RARE steak ...got well done...server was excellent and returned to kitchen. Second steak was rare ...great but I had cold 1/2 eaten baked potato to enjoy with it instead of a fresh hot potato which would cost maybe 50 cents and would have appeased any customer.
Stay Clear, prices not as advertised. They advertise $4 drafts and charge more
PLEASE BEWARE OF THIS RESTAURANT !!!! My Boyfriend and I went here last Saturday evening to have dinner, we were celebrating our anniversary. WE GOT FOOD POISONING!!!!! It's the only place we ate, the only thing we consumed that our child didn't. He did not get sick.... And nobody in our lives has been sick either. I spent a day in the hospital, and it was confirmed that we had food poisoning. I called to make a complaint and notify them that they gave us food poisoning so that this won't happen to anyone else. The girl who answered the phone was polite and apologetic. She said she was passing me to the manager. The manager came to the phone and he didn't handle the situation right at all. He was rude to me and said ...I'm sorry, that happened to you, but there's nothing I can do for you. He told me I shouldn't be calling the restaurant... If I had a problem I should call the health and safety board... Never once did I ask him for anything... I definitely don't want to eat there again. I wasn't asking to eat there again for free.... He treated me like the only reason I was complaining was to get something out of it... I wanted to notify them of the situation and maybe they should take a look at safer food handling. But if you had good customer service you should voluntarily reimburse the customer for the meal... You handled it terribly. I will never eat here's again, and nobody else should either.. Bad food handling Bad customer service Go somewhere else This is written by my girlfriend Meaghan Summers..thought she was on her own profile.
Nice looking bar, food choices are ok ( nothing too healthy) good prices and deals
Fantastic food, prices and service!
Food is good and the servers are friendly
Great food reasonable price. Service a little slow
I'm a regular here, my actual name is mark vanee not mark Andrew haha. all the staff are always so friendly. this is like my little home away from home, prices are unbeatable too by the way
Overpriced, and lower quality food. The cowboy steak was definitely over priced and quality was very low. Grizzly , fatty and way to much bone.....where's the beef???? And what's up with the 3% surcharge to keep prices down??? How is this in any way keeping my price down.??? Wake up folks....
Good food & service. Great value
Nice little bar , clean and friendly
Good service, good food, great entertainment! Comfirtable seating...good location.
The waitress ruined the experience for us completely. I do not know if this location is understaffed or if they just do not care enough but we waited extremely long for each process of the restaurant experience (Ordering food, waiting on food, waiting for assistance, and waiting for the bill) I can see other tables around me thinking the exact same thing. Not only that but no apologies for the wait or messing up our order (coke was flat and no guacamole with our nachos) Just wish they can improve since we live so close.
Food was fantastic. Service wasn't great as we weren't drinking alcohol.
Worst service ever, we finally after we ordered through our waitress, went to the bar to get our own drinks. Food took forever to arrive but as always, the food was dynamite.
Never a disappointment.great food , reasonable prices
Good prices but small portions.
Home run , 16 ounce rib steak , unlimited garden salad for four bucks , the corn ear is buttery good , fries are plentiful and I can go here three times for the price of the keg , can't wait til it expands to St Catharines where the roadhouse's there have gotten pricey lately .
Great staff
Staff was awesome. Food was cold (lobster) . Seems to be a hit and miss type of place.
Food was good. Portions were plentiful. Staff was attentive and patient with the children
I sat there for 45 minutes and was not once asked if I wanted a menu I want something to eat. As soon as I entered there I asked the bartender / waitress if the kitchen was open. She said yes. I said awesome I sat down and waited and waited and waited. Then I left to go eat Wendy's. Yay.
In Fort Erie to do a job . Went to this restaurant for supper it was the worst service I’ve ever had. Would never go back . Waited a long time to get served . The staff didn’t even come to ask how it was or to check on my drink . Finished and waited again to pay . She brought the machine and checked me out didn’t ask anything of how the meal was . It was the first time I never left a tip but it felt great . Could understand a bit if it was busy it was 5:30 and about 4 tables to serve .
Great service. Fair prices
Enjoy their food. Not happy the chicken wrap has been taken off menu. All I all a good reasonable meal
Good food. Good Service
Poor service. Waited 10 minutes to be seated while the waitresses where chatting behind the bar . There were only people at 2 other tables.
Good place to eat and drink
Fantastic food at very reasonable prices a d the Staff are all super friendly
Great steak dinners and delicious appetizers. Best prices you'll find for a steak dinner. Regular specials offered, ask your server. Its probably the fastest growing restaurant chain popping up everywhere
I picked up two burgers and fries takeout, the burgers didn't have any condiments even though they were requested and I paid a dollar extra for gravy for the fries I didn't get the gravy in the bag either.
it was food the food is good and the patio is amazing injoyed my time there
Great time, food and service was worth a 5
Was on a family vacation to fort erie/ niagra falls. Took the kids one evening when it was a bit later. Food was great. Our steaks were juicy and tasty. My daughter had a caesar salad and mozzarella sticks and the portion was huge. Prices were great and service was fast and attentive. Will be going back again when visiting up there.
Food was good. Long wait for food. Good drinks. Average.
Good food, quick service
If I could give this location a 0 I would. Thank goodness it's not the first time I've been to Chucks because it if was I would never go back. First and foremost was our service. I have no idea what ticked off our server she only had 4 table to take care of but at one point we asked about our drink order and her reply was "I haven't put it in yet I will do it went I get time". The rest of the service was just as bad. Sorry to say this person should not be waiting tables.
We got there and there was only 2 servers there. Took awhile to get a drink order and then when we finallt got our food order in, not one of us was happy with our meal. 8 were at the table...fries were cold and not fully cooked, ceaser salad was wilty and warm, steak was not good a 5 out of 10. Asked for loaded baked potatoe and got fries. Not a good experience at all.. we were frequent customers. Disappointed
Completely following covid protocols (for those who care) Had a delicious meal! (As usual) Everybody was friendly and very happy to see us.
Unfortunately couldn't give this restaurant 0 star, the food was really bad no taste at all both my kids and wife ended in the washroom with stomach pains. For the price we paid I regret it so much deffinetly won't be going to pick up food ever again, ON the other hand I was greeted very nice the bartender was very nice but the food omg I have been to other chuck's before and we always loved the food don't know what happened to this one.
Great food , Their be-on meat burger was amazing.
Were a family of 6 everyone was very happy and full !!
Good food good prices and friendly service
This was by far the worst restaurant I've ever had of in my life and my 38 years of experience in life I've never had such bad food a food and staff while the blog girl anyway the Brown Arab ride and really talk to you but absolutely horrible I do not recommend this place to anybody and I will never eat here again
Jordie is a excellent server
This is the first time we were disappointed with a Chuck's restaurant. Their hamburgers are second to none however the french fries were a huge disappointment & were not up to the standards of other Chuck's
Good place to stop in for cheap beer and pitchers! The food is decent and wings are ok....i didnt like the fact that they were breaded and tasted like they are oven baked not deep fried! Also i like hot wings and the "hot" wings there are more like medium because the sauce taste abit sweet so i wasnt a big fan.Although the cheap beer made them go down that much easier. The waitress also didnt give us a bowl for our bones or even napkins to clean our hands and i even asked her specifically for "saucy wings"......I still gave her a 15% tip because im a nice guy! Lmao
Cold and old food, warm beer, but service was good.
Decent food. The cats juice was really good. Prices ate amazing. A good place to hang with friends. Nothing fancy.
Food was good price is good they need to let in some local beers
We are from out of town.Been to Chucks twice and will never go back bug infested and service is horrible.
Food is decent and cheap however the service sucks over and over again. We used to come here quite often....but waiting 20 minutes for a server is horrible. Just tried giving it another shot and left after 15 minutes of waiting without being acknowledged by anyone.
Great food as always though the service today was below standard
Patio open Bought takeout. Steak was good.
Very yum yum, I fell in the kitchen, and the washrooms had a feel of death, pickles were very uncomfortable, the food was okay o guess, it was a great place for my 134 month old sons birthday party. I feel I’d love to move it to the back room and live out the rest of my days there. Water was the best part and have never had water until then and I was sooo pleased. But the bacon smelled like it was from a pig like what sooo sad oink, but I over all I was very happy with everything but I was not happy with the stairs in the back I felt like I was going to cry while I’m them????♂️
Food was ok....fries were hard (stale?)...AAA steak was really good though....but I don't need to go there again....
Server Cheryl was great. Very friendly and personable. Food was great and reasonable.
Home of a cheap burger and fries nice place to eat and good atmosphere
Awesome tasting and reasonable priced burger ..cheeseburger not so reasonable with 2 .00 more for a cheese slice. Crispy fries good with burger and fresh burger toppings. Live music a bit loud for allowing conversation.
The place looks amazing cant say say the same for the food. I have to get up and get the forks and knives from another table it was never brought to us Stuff are friendly
Great food, awesome service and the patio is beautiful!
We love Chucks we came from Hamilton and Fort Erie is the closest location we have never been disappointed the steaks are the best and chicken wings and you can't get a Stine of beer cheaper anywhere , and we always get great service
Great food for a great price
Took a great deal of time to get the steak and lobster tail. Sirloin is not my favorite cut of meat and though cooked medium rare as I like it, had too much gristle to eat or even cut very easily. Would be 3 stars but they did make me fresh tea and the sides were pretty good.
Placed an order online for pick up. Chuck's took my money and when I showed up they were not even open. Time and money wasted.
Awesome customer service. Started out a bit iffy but all's well that ends well. Chef however needs to know the difference between well done and inedible steak.
First time there and we loved it. Service was awesome and the food was good. My wife emjoyed her steak and I enjoyed my cold beer. Excellent value in FE.
Went to road house tonight to celebrate my cousins birthday. We had a party of 18 and the place was pretty busy. When arrived we didn’t have any menus and had to ask, then when asked what we wanted to eat we felt rushed. Myself am allergic to corn and gluten and told the waitress that I ordered a 10oz steak with no seasoning or anything with French fries and when my plate came out I had cob corn on my plate. The waitresses need to be aware that something can seriously happen to someone with an allergy. I did not eat the corn and did not send my plate back because I felt rushed. But was bothered by the fact that I did tell her and I received corn on my plate.
Great service great ceasers as well
Food is great price are reasonable
It wasnt great and we probably will not go back. Service was super slow and distant. She seemed to only even show interest in helping us when it was time to pay the bill. Some of the food came out cold. Ribs were tough. We had tried this place before and it was the same but I figured it was an off night and wanted to give it another chance. Turns out it's the norm. I'll be spending my money at locally owned establishments that seem to care more about the quality of their food and serving staff.
Recent experience was horrible, the server was absolutely miserable. She asked our kids what they wanted and rushed them and just rude. All the stakes we ordered were wrong, medium well and medium stakes came out rare and medium rare to the wrong people. Sisters pregnant so a medium rare isn’t good for her. By the time it came back out it everyone else was already done and she left only eating fries. My wings were cold in the middle and seemed a little pink inside. Asked for gravy on the side, glad I didn’t get it, because my food was already gone and still didn’t receive it. Been to multipule Chuck Roadhouse and this is the worst experience we have ever had. If I could give you a 0 I would.
Beer was good not super clean but the 1 wairess sweet food served at different times, we were in a group so some got fed after others were done
Slow service, sandwich bread was dry. Meh.
Food and atmosphere is better at Chuck's Roadhouse on Niagara Falls
Friendly staff and quick service.
Good service except got tomatoes on something we did not want them on
Good steaks good prices
Food pretty good although they were out of 1st choice. Bartender was our server. Not good as she was too busy with bar.
We had a birthday party in the upstairs room. Everyone enjoyed the food and our server couldn't have been nicer. We had a good time and would definitely recommend this restaurant.
Great food good service
Was in foursome mentioned in previous review. Service was terrible and food was lessentially than appetizing. Waited an hour for food to arrive after little or no interaction from waitress. Drinks were warm and did not have some selections available. Whether you go on a weekend or middle of week when hardly any patrons it still takes forever to get your meal. Highly disappointed! !
Loved the service and reasonable prices. The 3% everyone seems to have issue with is clearly explained on the menu. It added a total of 1.03 to my bill. That was with the surf and turf, a sandwich and drinks. Not an issue as I was able to read and do math. Overall a very good experience.
Great food , customers and employees.
Found the food only okay. Was also very loud inside. Poor acoustics, everything echoed. Not too impressed
We l hàd different cuts of steàk and every one was great.
Waiter was incredible, very attentive and on top of everything! Food was excellent! :)
My medium rare New York striploin was dessicated shoe leather at one end and medium well at the other. The wait staff was so sweet that I gave her a big tip anyway.
The prices are very fair. The food is delicious. Great bar prices and lots of specials.
Best steak house ever. Amazing service great food and awesome prices!! Definitely a place to visit.
Great service, food was cooked to order, the poterhouse steak was one of best steaks Ive had in awhile (cooked Chicago style) will definitely be back as the prices are reasonable and a hit here in fort Erie as the steady flow of customers indicates.
Great prime rib burger
I have been to this place few times ????and I love it every and each time. Great food great drinks awesome prices. Great staff get to know your server and I’m sure you’ll get unforgettable service I love the girls they are entertaining and fun always make me smile.
Food was good. Service was excellent. We were having a birthday part with a group of 18 people including 3 children. Nikki was our server and she did an amazing job. She kept all of the drinks coming and the food orders were correct. You did an awesome job Nikki Thank you
Service was great.... Smokey mountain burger was perfect.
Tonight was very disappointing It took awhile to get service, not busy. Then we got our beer...1 bottle and a pitcher of beer both were luke warm. Horrible Asked for chilled glasses it took another 15 minutes. Had to ask the bartender to get our waitress. We all had steak with fries and corn. Fries were cold and soft...corn is just horrible! Not happy
Great Food....Great Prices....Great Service.
Great service friendly staff. Good food. Wings were soggy but a great experqnce i
Food was really mediocre compared to the other Chuck's locations and the service was not good. Was told to sit wherever we wanted. Passed over a dirty table and received a snarky comment from one of the waitresses because we didn't sit in her section. Just overall doesn't meet the expectations that the other locations set.
Great food, excellent service and good prices! You'll never be disappointed with Chuck's!
The food was good and the place was fun to be at I will be going there again
Great atmosphere, good food food and reasonable price.
Burger was just ok. Not as good as previous vists Prices are Up, and they still add 3% to the Bill, calling it a goodness fee but have dropped the line "home of the 5$ burger"
Half price app & very good
One had a steak was very good as well as a Hamburg was excellent
Staff are great food meh burger steaks ribs were good the sides were boring coffee was cold yuck.
Great service food was good lobster was a tad on dry side only reason for the the one star off. Loved the bread steak etc
Prices are not as good Anymore and on top of that they added a 3% honest to goodness tax that doeznt exist! Rip off! Not going back! 10$ for a lobster the size of a shrimp!
Great staff. Worked hard to fix my order when is was made wrong.
Great prices and good food
Very poor customer service! We were waiting to be seated , the server came told us to stand behind the gate in such rude tone, she almost pushed us backwards! ( no respect for personal distance) and told us “you should be standing behind the gate as the sign already says” in a sarcastic and harsh tone. We just left after that encounter!
Good service, great beer, great atmosphere
I've the food always great service
Every time the food has been amazing and the staff do everything they can to make your night out enjoyable :)
Wow ..impressed with layout.. Nachos with extra cheese were excellent
Just paid nearly 28 bucks for two orders of fish and chips,was very disappointed. The (small) amount of fries were cold and floppy and the fish was way over cooked but also cold. Was really hoping my money was going towards i higher quality hot meal. Although i must say the staff was very friendly, but i don't think that will be enough for me to justify a return visit.Sorry.
Ordered a bunch of different things and were very pleased with the quality of food and very friendly service and environment!!! Would definitely come back
Had to wait outside for almost 10 mins before we got seated. The food was the worst I have had at any other location. The ribs were dry, the wings fell apart leaving shards of bone in my mouth. The fries were either freezer burnt or they took it off someone else's plate and cooked them again. Will never be back again or recommend anyone to go there.
Steaks are great, done to perfection. The staff is cheerful and friendly. You couldn't ask for anything more. Overcooked my steak one night and took my beer off my bill. The place is exceptional. Where else can you get a bottle of heinekin for $4.50? This is just what Fort Erie needed.
Prices r reasonable. Nice atmosphere. Good service and good food. Never had a bad experience there.
So, being from a long history in the restaurant industry I'm a bit critical and sometimes harsh, but having said that I always give a restaurant 3 strikes. So Chuck's had 1strike on my first visit, not going to say what I had, no need to taint people, but honestly it wasn't good. So 2nd try and WOW, out of the park. Had just a reg prime rib burger w/fries and a side C salad. Salad was goodly above average and crisp but the burger was EXCELLENT. Charcoal tasty, not over cooked but not under, juicy just awesome, and great fries. My server Jonie ( she's gonna hate me cause I really forgot by time I got to this point ) she was fantastic, even though she couldn't talk much lol. Great experience, strike 1 is erased.
I am shocked, awful experience me and my family just ate here. We ordered takeout and once we got home we were so disappointed by what we saw. We ordered the spinach and artichoke dip and when we opened it, there was only about a table spoon of dip. A 10 OZ steak cooked to well done when we asked for it medium rare. Our grilled chicken sandwitch, the chicken was burnt. Very disappointing meal. Left us saying probably wont be back!!!
This place has good food at an affordable price descent service clean I give it a five
Great food super great prices
Food was no good,although the service was great
Great food, fantastic staff and great value!
Great food and amazing prices!
Half hour wait to get table, 15 minutes to get waitress, order taken, waited hour and ten minutes for four small meals which were burnt burgers and cold dried out fries. Ordered a Caesar salad to start which I never received. My first and last time at this place.
Food is cheap considering. We had a large group of 50. They did their best to accomadate us all. Obviously due to our group and the place was jammed service was slower than usual. No complaints i would definitely return.
I had my main course brought to the table before appetizer, they took main dishes away and got is our appetizer. When the main dishes returned they were not fresh and there was a dust bunny on my fries. I was offered new fries but declined. I won't be returning as I didn't feel they cared. Very poor first impression.
On Sunday, our dear friends treated us to dinner at Chuck's in Fort Erie.. We had a great time. It was very busy so patience was called for but it was worth it. My wife ordered the New York steak that was served with fries and a side of baked beans. Excellent!! My wife says it was the best steak she has ever had.. My ribs were excellent and the side of baked beans tasted like more. Our friends' wife ordered the salmon and it was great.. Our server was always on the run but he got the job done. A great place to visit. We'll be making the trip back to Fort Erie just to visit Chuck's Roadhouse again.
Good flavor in the burger but fries where not good. Prices are fair. Waitress was lacking.
great staff and food
Awesome food... great staff... highly recommend visiting here...
Wife had fish not worth the money i had roastbeef sandwich and fries roast overcooked and fries uncooked but service was great jordy is. The man
This place is fantastic. Reasonable prices for cold drinks and great food. Great atmosphere, too. The people that rated this place less than 3 stars are probably chronic complainers.
Very good OPEN UP IN PORT COBORNE
Love this place..food is good..prices are good
Great appetizers and entrees. Steak was tender, chicken BBQ had a very good taste.
Food was good and the service was excellent!!
The food was amazing cheesecake not so much
They made me fresh unsweet tea. Lobster and steak took forever to cook
We had been there before only for a beer, so thought we would try it for supper. The service was terrible. I dont think anyone over the age of 25 was working. There was no professionalism or attentiveness to the customer. Our drinks were warm and our server never came back to offer us another one until she was flagged down and then only served one out of our table of 4. The food took an hour to come out and was just ok. I wpuld have done better to go to a fast food place. The table beside us had their orders all messed up...terrible and wont be back
The. Food ????????????????????????????????????is very good but the is service is Marvelous Specially Nikki and jordan.
Food was good, service was quick.
We love chucks we orginally went to the one in the falls but it was a 40 minute wait for a table which was understandable on a Saturday night so we left and went to the one in fort Erie which is about 20 minutes away Got there they were about 30 percent full so we got a table right and we walked in We had a great server but the food came burnt we sent it back to receive what you would think was the same food it was burnt again I've been to this chucks before and it was nothing like this so I know it's not the restaurant it's the cook That's why I am giving it a 3 star I like the food the atmosphere the price but it just depends on the cook you get when you are there
Roost beef was dry fries cold no one cared last time here
Good service...good food....good price..
Best restaurant in the area. Prices very reasonable. Kids meals $5. Steak and fries $13
Amazing food the steak was cooked to the perfection. Pocket friendly place. Will visit this place again.
We ordered a burger meal and fish and chips tonight. A half hour in we were told our food would be out shortly. We saw another table that sat after us get served. After another 15 min the waitress passed by us and we mentioned the wait was unacceptable and although she apologized, she just asked if we would like to cancel. She then mentioned there was a party upstairs that slowed the kitchen down. A little bit of communication earlier would have been nice. We went home hungry.
Good food good prices