Reviews of Centre d'animaux Nature (Lasalle) (Fish Shop)

Morgan Joy Mellette

It's a nice pet store. Very clean. They have a lot less animals than they used too which is kinda lame, But it's still really nice. The staff really know a lot about the animals.

William chatimer

awesome place, great employees,

EL

They are educated in animals and animal Care.

Jemma M

Amazing store that actually cares for their animals. All pet stores could follow their lead! Highly recommend.

Chris Vert

Very good service! This is the best pet store i've visited

Monalisa Simon

Good variety of animals and products. Staff is nice and easy to talk to.

Viau Christian

(Translated) Good choice, reasonable price, staff ready to help if necessary. (Original) Bon choix, prix raisonnable, du personnel prêt a aider en cas de nécessité.

Houdini

(Translated) Great variety of bird toy, the bird glasses girl was a great help, very kind (Original) Grande variété de jouet pour oiseaux,la fille au lunettes des oiseaux a été d'une grande aide, très aimable

marie-eve belair

(Translated) Well but we close the basement then smaller and less choice (Original) Bien mais on ferme le sous sol alors plus petit et moin de choix

Aqua Chris

Really know a lot about the animals

Veronica Copelet

(Translated) Staff not too cheerful (Original) Personnel pas trop souriant

Michael G. M.

Large variety of choices, with knowledgeable staff, however they seem disorganized. Took three employees to serve one person while others got tired of waiting and left empty handed.

Tanya Swain

So nice and informative great team!!!

Olga Osadcha

Love this place! Animal Nature Centre the best place to get a pet, and all information you need! Very helpful and friendly staff.

Chris Masters

Great staff! They are awesome and love animals!

purlaine

Has changed dramatically! Seems to be fish oriented...

Alexandre Paradis

superb staff, great service.

Jean-Marc Sénéchal

Nicest pet shop with good service. Worth a stop for sure.

David-Alexandre Hauben

Very well equipped and staffed. Only con is that our dog urinated indoors and one of the employees gave us the cold shoulder over it when we warned him. While it's on our behalf to supervise our pet, the reaction is still deceiving considering this is part of things that happen in a pet shop.

Matthieu

Nice fish departement.

Attilio Martinez

My favorite

ALYVON

Staff are super friendly and informative. This is my fur baby's zoo, lol! She (toy poodle) gets to see all the animals while we shop for her needs. My only issue was with the female beta fish. There were so many in the holding tank - between 50-100. Not sure if this causes aggression but when I brought them home (3 females) - the strongest one killed the other two by chewing off their tails and eating all the food given. So sad! Anyone want a free fish?

Kwaron Monto

The staff is a gamble on quality, sometimes you get the knowledgeable helpful ones, and other times you get someone who only answers 'IDK' or 'I'm not sure'. The prices are average in my opinion. A good variation of pet selection.

Isabelle Vaubert

(Translated) Necessary for every animal that sleeps in us. Useful. (Original) Nécessaire à chaque animal qui sommeil en nous. Utile.

Anatoliy Buzikov (AnatoliyB)

Big store. I think you can find there anything you need for any of your pets. Don't miss the downstairs floor. There you will find the fish world.

Yauhen Rozin

The best pet shop in Montreal.

Art Lem

(Translated) Beautiful section in the basement for aquarists, people know their area well and give good advice. for the rest I have not tested (Original) Belle section au sous sol pour les aquariophiles, les gens connaissent bien leur domaine et donnent de bon conseil . pour le reste j'ai pas testé

tao li

Perfect service and nice place

Ariane Boulet

(Translated) Several products and accessories are inadequate. However, there are a lot of choices. (Original) Plusieurs produits et accessoires sont inadéquats. Par contre, il y a beaucoup de choix.

Murg Trollen

Small but cozy. Had most supplies I needed. Edit because I can't reply to a reply for some reason. I didn't find metal bowls for large parrots that can attach to parrot stands rather than cages and also some specific synking pellets for carnivorous fish (don't have the name handy unfortunatelly). I'm pretty sure you'd order those for me if I've asked, but I was just passing by :) PS: staff is super friendly.

Adam Popescu

was great service

Frédéric Xicluna

(Translated) Great store, great service (Original) Super magasin, excellent service

Lucy Rodriguez Munoz

Well organize , Helpful staff and good variety on food for my Love birds. ????????

The Scenic Route

This is actually the best pet store I've been to in my lifetime. To start, the selection of pets is massive. There are tons of reptiles, birds, fish, rodents, cats etc. The animals spaces were all clean and cared for. What made this place so special were the employees. They were all amazing and full of information. They were all so helpful and so great with the animals. I hate the thought of pet stores but it's comforting when there are people who actually care about them working there. 1000000% recommend this location for anyone looking for a new companion. The employees will spend as much time with you as you need to understand which pet is best suited for you.

Michael Rossana Salinas

They seem okay to me I’ve purchased two rabbits from them a Nederland dwarf and a lion head they were both healthy when I got them and still are.Just one staff who didn’t know what he was a talking about and told us we couldn’t keep two type of fish together but I ended up purchasing the fish anyways and guess what?The fish didn’t fight like he told us and there doing fine now.

AJ Mitchell

Great place they take great care of their animals and I've gotten great advice for my pets

Real Lebeau

(Translated) Good place for aquarium stuff and fish (Original) Bonne place pour les trucs et poissons pour les aquarium

Andrea Downes

Lots of fish and friendly staff

Nannan L

A female staff was talking to me with really bad attitude. She is cats manager I think. Maybe she doesn't like Asian. Maybe it is racism. She was speaking loudly to let me leave because I was holding a medium size dog. I love cats, I just standing outside the glass window about 7 meters. She was yelling at me 3 times with supercilious look. I'm so sad and angry. I don't get the respect from . That woman staff is so rude. Not everyone, just her. （our cats is from there, adopted last year. But we won't be there anymore unless apologize）

Tammy DM

Friendly staff. Good prices

Mell Jackson

My kids love going here the staff are very nice and helpful

genevieve lapointe

Awful staff for the aquariums, they don't know anything at all. Selling people plants that shouldn't be put in a tank. telling people it's a type of fish, when it's not. recommending aggressive fish with others that shouldn't be housed together. I don't know for the other departments

Rejean Amoto

Nice pet store. They have the nicest fish selection and equipment of all the Nature pet stores. It's all in the basement. On the minus side the parking lot is tiny.

CripFNT

Extremely helpful for buying me a new beta fish

Cheryl Ann

Very helpful and friendly staff!

Jennifer Tourangeau

Very friendly and knowledgeable staff. The boutique itself is filled with a wide variety of products for all the domestic animals you could think of. It was my first visit and certainly not my last

Anaïs P.

(Translated) Many different products, the animals look well treated and the employees are passionate. (Original) Beaucoup de produits différents, les animaux ont l'air bien traités et les employés sont passionnés.

Herns Diomette

Best prices

Christian

Delicious! The manager even let us pet his snake!

Vince Mcloud

Kinda overpriced but the animals look like their very well cared for....

Shaun Lydon

Excellent

Roxann “Rox” Roxann

The animals looked depressed, I would not go to this store to purchase my pet. They have some nice bird cages, aquariums, and pet toys....

Simin Li

(Translated) The animals are in poor condition (Original) Les animaux sont en mauvais état

alhusain taher

Nice place to visit with kids. Friendly and knowledgeable staff, Do not forget to say Hi to the bird ????on the cashier shoulder????.

Annie Primeau

(Translated) Really sorry that was a comment for the pet store at the crossroads their aquariums were disgusting.There were dead fish, algae among the live fish ... and that in at least 10 aquariums. Very disappointed :( For Nature I received exceptional service Thank you (Original) Vraiment désolée c'était un commentaire pour l'animalerie au carrefour leurs aquariums étaient dégeulase.Il y avait des poissons mort, des algues parmi les poissons vivants...er cela dans au moin 10 aquariums. Très déçu :( Pour Nature j'ai reçu un service exceptionnel Merci

Habib Rabiei

Very nice store,

Simon Dayan

Very knowledgeable staff about the aquarium hobby, clean and nice selection of fish.

Isabelle-Elena Ghanime

Super friendly and patient ☺️

Lybelle R.

Staff very nice and knowledgeable

Marie-Josée Lareau

(Translated) The employees allowed us to try the dog brushes which allowed us to buy the best and most suitable for our dog's hair! The saleswomen were really very kind and smiling and accompanied us in our decision. They advised us well. (Original) Les employés nous ont permis d’essayer les brosses de chien ce qui nous a permis d’acheter la meilleure et la plus adaptée aux poils de notre chien ???? ! Les vendeuses ont était vraiment très gentille et souriante et nous ont accompagné dans notre décision. Elles nous ont bien conseillé.

Maxim Beiline

Great store, excellent staff, highly recommend!

Alex Poirier

(Translated) Very nice two-story store, pleasant customer service (Original) Très beau magasin à deux étages, service à la clientèle agréable

Matt Begg

Had everything I needed, very helpful and friendly staff!

Silvia Di Lallo

Great service and found what I needed when nobody else had it.

Symba S

Awesome employees, they are so helpful and attentive. They have great suggestions for you, and a great variety of assortments nicely organized for you to chose from. You will most likely find what you need and more.

OFFICIALMINAMUSIC

thank you Nature for not selling puppies anymore and encouraging adoptions from shelters

Kevin Smale

Nice pet store, decent selection of items, and clean. Only reason for the lower rating is, even as adult in my 30s, I have been asked to leave my bag at the cash while other patrons were not asked to do so. Just recently I walked in and was immediately asked by a security guard why I was there and what I was specifically shopping for. After telling him what I wanted he pointed me to the area, and after browsing for a few minutes he started asking me what brand I was looking for and what I actually wanted. I decided to leave, felt unwanted in the store...

Rosa Isela

In general they have a very good client service. Sometimes they are slow.

James maw

Great toys for animals. Especially parrots.

Peter Sutherland

Nice and helpful staff

jennifer Embree

Very helpful. Clean, they always have what i need.

Xavier Kropa

This place is great! They used to have a second floor with amazing aquariums and I loved just going there to look around. They have since condensed everything on one floor but it doesn't take away from the very good selection of products. The employees are very nice and friendly too! The only down side is I feel like the food selection for cats (especially canned food or raw) could be a bit more extensive but I'm sure that after talking with some of the staff they would accommodate your needs.

Nino Ravello

(Translated) Very good services (Original) Tres bon services

marie josee paquette

(Translated) A wide variety of food and products for small animals and chicks, on the other hand I only put 4 stars because of the low prices for accessories and huts for rodents, exorbitant c (Original) Une grande variété de nourriture et de produits pour les petits animaux et les poussons , par contre je n'ai mis que 4 étoiles à cause des prix peu abordable pour les accessoires et cabanes pour les rongeurs , c exorbitant

Donna Gordon

That was the first time that I visited them since the lockdown. They were very helpful.

Melanie Canella

Always nice to come here love the team especially Sonia always helpful and professional

Arthur Sousa

Bought my daughter a hamster there a month ago and the lady who helped me was very kind and knowledgeable. She was a great help. Also, the gentleman who works in the fish department is very kind, helpful and friendly.

Naiem S.

Great place. Decent stock.

Ronny Davis

I have purchase several tarantulas from here and the staff is helpful and courteous and I am satisfied with the service that I receive.

Colleen A.

Very friendly and helpful staff.

sylvain Laredo

(Translated) Very good service very clean Animals are not sick (Original) Très bon service tres prope Animaux son pas malade

maryse fagnan

(Translated) Very competent and accessible, listening to the customer waiting for a little ???? (Original) Très compétent et accessible, à l'écoute du client en attente d'un petit ????

Éric LU

Nice shop show ,kids love to stay

Sylwia Ewa Elsodany

It's a big pet store. It has two floors (one down in the basement). You can find there lots of accessories for your pet or even find one. You can just come and visit the store with your child if you love animals.

Jose Luis Antonio

(Translated) The service and well whatever times they respond even if they do not know the answer (Original) Le service et bien quoi que defois ils réponde même s'ils ne connais pas la réponse

Yousif Jabak

Went in randonly on a sunday. Saw this adorable grey creature. Knowing already what it was and it being a life long dream... 3 hours later Pickles was mine. Loved the way the new manager makes the employees work with the animals in order to have the animals confortable around humans. Had no issues with my african grey. Not at the store or at home since 3 months now. Thanks again, would recommend. Update: been almost 6 month and this little angel is the best in the world.

Oksana Derkach

(Translated) Large assortment. High quality service and competent employees (Original) Grand assortiment. Service de haute qualité et employés compétents

Anthony Caruso

Was served by Lili, she is just the best ! Amazing customer service every time. Model employee.

Jesse De Luca

Excellent staff and customer service!

Océane L'Heureux

(Translated) Good choice of dog accessories (leashes, collars, toys, etc.) Prices are reasonable and employees friendly. The store is a little outdated and less welcoming than other stores. (Original) Bon choix d'accessoires pour chien (laisses, colliers, jouets, etc.) Les prix son raisonnables et les employés sympathiques. Le magasin est un peu désuet et moins accueillant que les autres enseignes.

C Pilon

Great selection helpful staff

Jean François Maher

(Translated) I was served by Cédric (dep. What a passionate and chic guy. You never disturb him. I recommend it. (Original) J'ai été servit par Cédric (dep. oiseaux). Quel passionné et quel chic type. Jamais tu ne le déranges. Je vous le recommande.

André Laflamme

(Translated) Excellent products at very good prices with qualified employees to answer all your questions !!! (Original) Excellent produits à très bon prix avec des employés qualifiés à répondre à toutes vos questions !!!

rebecca lafond

I've purchased a few birds at this pet store... 2 finch, one love bird and a dove. After the purchase of my finch the female was acting weird so i brought her to the store they kept her over night as observation and i took her back the next day. A few days later found it dead atthe bottom of the cage. They were decent enough to have replaced it(value ~20$). I pur purchased the love bird a while after and in less of a year came come and found it laying on the bottom of the cage on its belly. I called the pet store and manager never called me back! (Value ~250$ +tx). I had also special ordered a male dove for the bird i already owned given by a friend. When i finally reveived the dove the two would always fight. Which i later found out the pet shop had sold me an other female which i had no choice to purchase an other large cage so that they would not hurt each other! (Value ~30$ + a large cage ~100$+). I had seen news reports of nature pet stores supplies of pets being from harsh animal mills... now i believe it!!! Do not encourage them, its cruel and their animals are sick. Ive had some of my pets for more then 9 years! 2 out of 4 birds died inside of a year not normal! They sell sick animal's and by the posts i see im.not the only one !

Broxxus S

It had a pretty amazing selection of foods for all kinds of animals. Even an expensive cat food that my sister uses for her hedgehog. It also had alligator gar fish at okeechobee point but I think they may have been removed or I just couldn't see them there last time.

Sebastien Caron

(Translated) I don't like pet stores ... Despite that, they had everything I was looking for in stock. The staff seemed passionate and qualified. (Original) Je n'aime pas les animaleries... Malgré ça, ils avaient tout ce que je cherchais en stock. Le personnel semblait passionné et qualifié.

d btuh

Got a .99$ goldfish. I am proud of myself.

Michel Guérin

(Translated) Very good service (Original) Très bon service

Sébastien Claude

(Translated) As for me, best pet store in the region. You see that the staff love their job and the place is pleasant to visit. (Original) Tant qu'à moi, meilleure animalerie de la region. Tu vois que le personnel adore leur job pis la place est agréable à visiter.

jesse rainville

Gabby and Steven are a great team and a huge help!

Crochet Box

Awesome customer service and care :) . Great choices

Trent Semeniuk

Excellent selection. Helpful staff.

devan pelletier

Got my little frenchies nails cut their. Great staff !!

family Perez Berardo

The staf is very helpful and kids have fun looking at the animals

alison cabana

Better than they used to be, nice selection for it's size.

Dennis Mendez

good service. no complaints

Yanni Lavallee

Nice staff , nice store. They carry all the stuff I need to care for my animals.

Grace Yoon

Adopted a Guinea pig it won’t eat vegetables but he ate celeries only but i have a allergies to it can I return this guinea pig? I adopt it yesterday !!UPDATE!! The pet store didn’t answered me but i kept my precious little Piggy and he id fully grown and very bonded to me ????

Andrea Spector

The staff is nice and I like their selection of fish

Farshad Naghibi

Very good and fresh products , yound and healthy animals and birds . Great and friendly behavior

andrea Turcotte

Love this place always has beautiful animals ???? they have almost anything you would need for a pet and good quality stuff to.

David Cavalir

(Translated) Animal specialists, I recommend this place. Encourage local people and their prices are good. (Original) Spécialistes des animaux ,je conseil cette endroit .Encourager local et leur prix sont bien .

Samantha “Sam”

Buy bulks of rabbit food here often, great workers and is a great pet store overall.

MyiDestiny Knits

I had a great time very polite

Ramses Premier

Love to go see the rabbits. Maybe ill get one someday.

Richard Ptolemy

I never go elsewhere...staff is super helpful and friendly

Alex G. Ursua

Its an okay store. The staff is pretty nice to the customer.Never got a fish with a disease from there(fingers crossed) but Feeder fish are full of diseases(DO NOT BUY THEM) .The advice that they give u wont be the best so do ur research before going there.Lots of mislabeled fish.Good variety of fish and supplies. They do keep their bettas in jars .

fishman gaming

the staff is very chatty and very knowledgeable awsomme selection of fish

Yan Secret

(Translated) great place! simpat employees! (Original) super endroit ! employés simpat !

Jonathan Legault

Very nice staff, there is a dude named Steve in the aquatic department who is both knowledgable and great to chat with

Hugo Goodfellow

(Translated) Can of choice level dog food compared to other places .... but I must apologize to them because the food that he usually takes is in the norms but not the best I will ask from them has my next visit and adjust my note (Original) Peut de choix niveau nourriture pour chien comparé à dautres places....mais je dois m'excuser auprès d'eux car la nourriture que he prends habituellement est dans les normes mais pas la meilleure je vais demander aupres d'eux a ma prochaine visite et ajusterai ma note

Christian Houde

(Translated) Employees do not show up to us, go to the client I mean (Original) Les employés se présentent pas a nous , allez vers le client je veux dire

Serega Zatoliuc

Nice

Brantford 519

Staff are more likely to be bilingual then educated on caring for the pets they sell.

GRIZZLY “Dedje” URBAIN

(Translated) I have been 2 times and I have always loved it! It doesn't smell like the zoo! Hahaha It is clean, the staff (mostly English-speaking) speak good French with a sexy hihihi accent Seriously, there is what we are looking for and they have a nice variety of parrot toys and accessories! Well done continue to give excellent service! (Original) J ai été 2 fois et j ai toujours aimé ca! Ça ne sens pas le zoo! Hahaha C est propre, le personnel (majoritairement anglophone) parle bien français avec un accent sexy hihihi Sérieux, on y trouve ce que l on cherche et ils ont une belle variété de jouets et accessoires pour perroquet! Bravo continuez de donner de l excellent service!

That's the Tea Sis

The best animal store for sure

Michel Lavallée

(Translated) Good service No sales under pressure A small area So limited for aquarium accessories (Original) Bon service Pas de ventes sous.pression Une petite surface Donc limitée pour accessoires d aquarium

Alex Castanha

(Translated) Very friendly and passionate staff. The manager advised us very well in the purchase of our rabbit. I recommend it! (Original) Personnel très aimable et passionné. Le gérant nous a très bien conseillé dans l'achat de notre lapin. Je vous le recommande!

Alice Kofman

cute pet shop, good service

MarcRe1 MarcRe1

(Translated) Its fine but why had you close the basement (Original) Ses tres bien mais pourquoi avait vous fermer le sous-sol

Duplessis William

(Translated) I do not know all the employees, there may be some in the poison which has been there for a very long time and he is always so helpful ???????? (Original) Je ne connais pas tous les employés mai y en a dans les poison qui est la depuis très longtemps et il est toujours aussi serviable ????????

Jo pips

Friendly staff , lots of stock

sabin doucet

(Translated) It's a pleasant business to frequent, the employees are always there to serve you. The center is clean and tidy. It is a real shame that the basement was closed. There is a lack of choice for fish and reptiles. There is no dog or cat for sale. There is a good variety of birds. Few small rodents. The prices have gone up but I think it's like that everywhere. Service at the checkout is prompt and courteous. Go talk to Steven, he's nice and knows the store like the back of his hand. Unfortunately, because of the damn mask, you won't be able to see her cute smile. (Original) C'est un commerce agréable à fréquenter, les employés sont toujours là pour vous servir. Le centre est propre et bien rangé. Il est vraiment dommage que le sous-sol ait été fermé. Il manque de choix pour les poissons et les reptile. Il n'y a pas de chien ni de chat à vendre. Il y a une bonne variété d'oiseaux. Peu de petits rongeurs. Les prix ont augmenté mais je crois que c'est comme ça partout. Le service au caisse est rapide et courtois. Allez discuter avec Steven, il est gentil et connait le magasin comme le fond de sa poche. Malheureusement, à cause du foutu masque, vous ne pourrez pas voir son joli sourire.

Katherine Dupuis

Walked in here last week. A worker was directly where the door opens doing replenishment… didn’t even greet us or acknowledge me and my partner… we were looking to adopt a ferret. No one asked if we needed help or anything even tho I was around the ferret and small animal section for a long time. We did buy 2 things still, left and went to the Nature in point-claire and bought our ferret there 30 minutes later cuz they have an amazing team and clean store. This store had spider webs hanging low across the ceiling and there was syrian hamsters stuck in tiny little cages chewing on bars cause thats 10 Times too small for them… broke my heart. Will not be returning

Ian schiocchet

They have birds

Malissa M

Big selection of Rabbit pet products

Joey Castonguay

Great service. Always served with a smile. They take care to be extremely professional yet lax as I have observed.

Angel Lemon

(Translated) Friday 16:45 We had a very friendly employee who helped us in the bird department with very good customer service we thank her! (Original) Vendredi 16:45 Nous avons eu une employée très sympathique qui nous à aider dans le département des oiseaux avec un très bon service à la clientèle nous la remercions!

JaySun H

Nice big place with a lot of products. Only neg I have is down in the aquarium section. Some of the fishes that are being sold look ill and the bird tank seems to look overcrowded. =/ Update 2019 Lots of changes since my last review. I haven't purchased any pets so can't review on that. Products are a bit on the pricier end but in general it's okay. Only thing at the moment I'm miffed about is the no refund. Instead of cash back you get a gift card instead. =<

Gianni Plescia

Great store with awesome staff

Myra Manescu

Always friendly and helpful ! Helping out beginners all the way ... simply the best pet shop I've ever been to !

E Vez

Always great service whether it's for cats or fish

Dejected Raven

Their love for animals is amazing! I just adopted a one legged budgie and they made sure his health was okay beforehand and offered a discount for his missing leg. Meet Jet!

Dannick Houde

(Translated) Good service ???? good price (Original) Bon service ???? bon prix

Gagan Sandhu

Nice place, Lots of variety But the staff was not helpful i bought budgies first time but staff did not told us much about them. I had to find everything on internet.

Lyta Perez

Staff really professional lots of different choices

Camila Arancibia

Expensive, like any other pet shop but they have a lot of choices. Good staff too.

Cathie Martin

(Translated) They have a lot less animals than before however it's very clean and the employees are nice (Original) Ils ont beaucoup moins d'animaux qu'avant par contre c'est très propre et les employés sont gentils

Simon

Good

Bob Syco

Great pet store. Everything you need for your aquatic pets.

Véro L'artiste

(Translated) Very good service and a lot of good choices. This is where I adopted my cat. I loved this experience and we are super happy. (Original) Très bon service et beaucoup de bon choix. C'est là que j'ai adopté mon chat. J'ai adoré cette expérience et nous sommes super heureux.

Cat Viney

The workers are so nice! Love this store:)

Gali Zaki

Very personalized service, the gentleman that helped us was very nice & professional. He wasn’t pressuring us to buy and was very patient. Our cat was with us and he gave her yummy treats! She says thank you ????

Marilou Baillargeon

(Translated) Very good advice (Original) Très bons conseils

Edward de Langen

Great place to find pet supplies. I go there for my fish and turtle supplies. I can usually find what I need including live crickets and worms for my box turtle. Good reptile section. Staff knowledge is hit and miss so if you get an answer that doesn't sound right, discretely try to find another staff member.

KoraelGaming

(Translated) Since they cut the basement it's very small and everything is compacted. (Original) Depuis qu'ils ont coupé le sous sol c'est très petit et tout est compacter.

Scott MacDermott

Use to be one of the best places for fish in Montreal. Since the fish department was cut to a third of what it use to be and moved upstairs . Pretty bland and unimpressive.

Julie Boisvert

(Translated) People are nice and competent. We had a great time with the birds ???? (Original) Les gens sont gentils et compétents. Nous avons eu droit a un très beau moment avec les oiseaux ????

Niamor L'ancien

(Translated) Nice layout and product diversity. Quality customer advice (Original) Belle disposition et diversité de produit. Conseil client de qualité

Arya Indrakumar

My husband and I bought an aquarium from the shop last week. We are first time buyers and the staff on THAT day helped us in a good way. But later we found tiny cracks from inside at several places and found tiny droplets also. So we took back the aquarium to the shop today and said the whole story. A lady who I think is the one in charge of the fishes came and checked. We haven’t seen her in the shop before. She said they weren’t cracks and just silicon, but we still think it’s cracks. She was so rude to us and shouted at us also, as if we lied. As I said before we were first time buyers and were worried. She never cared to listen to us. She said we cannot have a whole new set and will have to adjust with the one remaining set in the shop in a rude way. I don’t understand the logic in that. Why should we have to adjust? We paid the whole amount and the staff is asking us to adjust with what they give us in an impolite way. She then replaced the aquarium tank only, without the lid and equipments.

OnHolyServiceBound

If you're in the area and want to go to a pet store, opt for Nature over Safari in the mall. Overall better prices, better staff that are willing to give advice and answer questions, and a non bogus return policy. Decent all around pet store.

François P. Granger

(Translated) good service, employees try their best to answer questions. we bought: fish, aquarium accessories, pumps, cat accessories. We even have 1 hexagonal table aquarium that has been sitting in the living room for 10 years! (Original) bon service, les employés font de leur mieux pour répondre aux questions. on y a acheté: poissons, accessoires d'aquarium, pompes, accessoires pour chats. On a même 1 aquarium table hexagonale qui trône dans le salon depuis 10 ans !

Natalie Charbonneau

(Translated) They are great for any (Original) Il sont super pour toute

cute draw

(Translated) I love this pet store because there are a lot of animals and a lot of accessories for animals I advise you to go take a look if you have not seen this pet shop. But the people who have already seen this pet store I advise you to continue to go to this pet shop (Original) J'adore cette animalerie car il y a beaucoup d'animaux ????et beaucoup d accessoires???????????????????????? pour animaux je vous conseille d' aller jeter un petit coup d' œil si vous n'avez pas vu cette animalerie. Mais les personnes qui on déjà vu cette animalerie je vous conseille de continuer d ' allé à cette animalerie????

Sébastien-Charles Boitel

(Translated) A bit small, a bit lacking in items. Very nice employees who know their area well. (Original) Un peu petit, manque un peu d'items. Employés très gentil qui connaissent bien leur domaine.

Andree Martin (Empress Levi)

All our bunny stuff!

King David The Lucid Fire 光

They're Alright.

Julie

(Translated) Nice place, lots of variety, but I don't go there often, the prices are not competitive. (Original) Belle place, beaucoup de variété, mais j'y vais pas souvent, les prix ne sont pas compétitifs.

Sean Guitard

Cat scratchers are mad expensive here. Great staff with great service

Juan Jiménez

great service

Dzintra Miglons

Its a past experience but I had asked what products were favorite with rodent owners. I mentioned I had rats, and the guy lectured me on animals only eat to survive they do not have favorite foods and the like. He was wearing a blue shirt, so if I go now I hope I do not see him if I do hes getting a chewing.

Jonathan Roy

(Translated) good advice, lots of choice on the fish side. the staff are very friendly and give good advice. (Original) bon conseil, beaucoup de choix du côté des poissons. le personnel est bien sympatique et donne de bon conseil.

Mike Discenza

Fantastic place to buy your fish, and aquarium needs. Staff in the aquatic department are knowledgeable and passionate about your fishes well being (first, and foremost).

Kendra Grittani

I ordered two new baby pet mice. When they arrived the store treated them for mites/worms without my permission. The mice were only 4 weeks old, and were ordered specifically for me. Mice can’t be treated with mites/worms medication until 12 weeks of age. When I got the mice home they started having seizures and walking in circles in reaction to the medication. After syringe feeding them and giving them a bath to get the meds off, they finally recovered after 48 hours. I’m lucky they’re still alive. After calling the store and speaking with them, they said it was store policy to treat all incoming animals, even if they are being kept in a seperate room away form all the other animals waiting to be picked up for just 2 hours. Obviously this policy needs to be changed.

KrazyKat

Always like going there except the last time. We went to buy my daughter a gold fish, the gentleman that help us was not child friendly at all. Kinda traumatized my little girl. Not going back during week days.

David Buttle

Always a fun place to visit

Marie-Claude Barrette

(Translated) What an excellent service in fish and birds, they are knowledgeable and on the lookout for innovations both in terms of enrichment and equipment. They are not stingy with advice, it is much appreciated. (Original) Quel excellent sefvice dans les poissons et les oiseaux, ils sont connaissant à et à l'affût des nouveautés tant en matière d'enrichissement que de matériel. Ils ne sont pas avares de conseils, c'est très apprécié.

Nora

Very helpful staff decent prices

Viviane Bonneau

Love their fish department!!! Always love getting my fishes here <3 Their cat tree selection is a bit lacking but they do what they can with the space allocated to them. Their service is always great!!

hailie barabe

Bought my fish here ????

Isabelle Poirier

(Translated) Always a good service (Original) Toujours un bon service

Corry Todd

Great store for animals, fish and accessories!

James Martin

Awesome place Great staff Cute animals

James Pipino

Amazing fish's

Shern Haynes

Friendly staff.

Daniel H

My go to store for all my aquarium needs. Healthy and exotic stock with amazing selection. I usually look out for Chris to gain from his expertise. Very knowledgeable and friendly guy. He has helped me many times and I'm sure he will continue. His partner Stephen is also super professional and knows a lot... maybe too much!? But all in all great place and super service! Good job guys keep up the good work!

JF Letoutpuissant

Amazing pet store ! Cool products and very knolegeable staff !

Reznik 78

Very friendly and helpful staff.

Melissa Bascombe

Nice

Martine Sylvestre

(Translated) Very good service. Courteous and qualified staff. It is almost my second loll home. I have a dog, rabbits, cockatiel, fish and tarantula and I buy everything from nature. Always well advised and never disappointed. (Original) Très bon service .Personnel courtois et qualifié .C'est quasiment ma deuxième demeure loll.Jai un chien ,lapins ,cockatiel ,poisson et tarentule et j'achète toute chez nature .Toujours bien conseillé et jamais déçu .

Dany Ellement

very helpful personals

Andrew Sibbald

Great service and very helpful.

Tim R

They have a lot in a small place. I thought it used to be 2 floors.

Jeffrey Kyle

short blobdish woman with beasty eyes refused to sell me a budgie and was extremely rude..I have 2 birds in a huge cage and have Vision cage for 1 budgie. In my 6 decades of life I have never experienced such abuse..so I left other things and left. She asjed me questions what I have do I gave food..complete disrespect and humiliation..I ll buy my pet supplies at Amazon ad this store has such mentally derranged . I could have been her grandmother..This generation.is destructive and toxic...arogant..as rhose who raised them.

Permalloo Ananda

Recommend

Luisa Thobaben

We had the best time at this store. Jad the Manager is absolutely amazing. He is very knowledgeable - he took his time to show us the animals and told us everything about them. Will definitely come back.

L Christie

Lots of selections, good staff and products

Carribean Boy

The store has a great layout and inventory. Like any commercial place the motto is business and no customer empathy. Staff is basically not trained but they come with their experience of having pets. Like if I have owned aquarium for a few years and can rattle some basic knowledge I am hired. They will sell you what they have even when it's not the best option. Gave me wrong stuff for my fish and my entire stock was dead when it was just one constipated fish. They never return customer calls. Just got off the phone with an employee and she was literally loud in my ears ..not screaming just loud and rude to hang up without any phone etiquettes. Fish in their tanks ..if you take the time to look at least one dead in each tank. When a fish lives in an unhealthy tank..do you expect it to survive in a customers clean water ? They want you to bring your water where parameters are perfect to their parameters which are bizzare ... It's better to go to private breeders. Im my opinion I would never buy a pet there simply because the life is never guaranteed to be healthy. Poor customer service and poor quality of live stock... Supplies are over priced and lots of independant stores have the same brands for less..

Sabrina Lewis

Very smart and experienced people.

meriem feriel alimete

(Translated) Not a great experience this afternoon customer service not up to par at all (Original) Pas très belle expérience cet après-midi midi service à la clientèle pas du tout à la hauteur

Brigitte Rivard

(Translated) The staff are very friendly and passionate about animals! I go there to buy food for my rabbits and I am always well served. What always brings me back to this store is their honesty because in April 2018, I lost our cockatiel and the people who found it reported it to Nature. Of course, they could have said 'OK let's find its owners' and just put it back on sale. But on the contrary, they hastened to take steps to trace us and return our bird to us. I will be very grateful to the Nature team. Thank you from the heart!!! (Original) Le personnel est très sympathique et passionné des animaux! J'y vais pour acheter la nourriture de mes lapins et je suis toujours bien servie. Ce qui me ramène toujours à ce magasin est leur honnêteté car en avril 2018, j'ai perdu notre cockatiel et les gens qui l'ont retrouvé l'ont rapporté chez Nature. Bien sûr, ils auraient pu dire 'OK on va retracer ses propriétaires' et simplement le remettre en vente. Mais au contraire, ils se sont empressés de faire les démarches pour nous retracer et nous rendre notre oiseau. Je serai infiniment reconnaissante à l'équipe de Nature. Merci du fond du coeur!!!

J L (JFL)

Manager was stand up on a price match, Kudos!

Renee Morneau

(Translated) I find it a lot to change its really not clean entering it is so dirty. In addition to that an employee served us felt the sweat really not interesting. (Original) Je trouve que ca beaucoup changer ses vraiment pas propre l entrer es tellement sale. En plus qu un employer nous a servie sentais la sueur vraiment pas interessant.

David J

Great service knew exactly i needed

Guylaine Delisle

(Translated) They are always good advice and are kind and smiley. Thank you! (Original) Ils sont toujours de bons conseils et sont gentils et souriants. Merci!

Stéphane Larocque

Extra

Dominique Bruyere

The service was not good. I was quickly dismissed by the clerk. No one spoke to me or acknowledged me. I got more help from another customer. Very disappointing. I will not shop there again.

Adam L

Great place. Knowledgeable staff.

Joseph Weimers

Very friendly service and knowlegeable staff

Paul Flynn

Very good pet shop

mélanie gingras

(Translated) I have been there for a problem with my Dumbo rat. Sonia helped me and followed the evolution of the problem with me until it was resolved. I have never been so well served. The staff are very professional and attentive. Well done wins! ???? (Original) J'ai été là-bas pour un problème avec mon rat Dumbo. Sonia m'a aidé et en suivi l'évolution du problème avec moi jusqu'à temps que ça soit résolu . Je n'ai jamais été aussi bien servi. Le personnel est très professionnel et attentionné. Bravo la gagne! ????

Anna Frenette

Wonderful staff with great knowledge of the animals they carry

Lucas Viau - Cooper

Good selection (fish) - Nice but kinda pushy salesmen - fish were terribly overpriced!

Nathan Small

Pretty good. They sometimes don't have things like crickets and I'm forced to go elsewhere hence the 3 star rating.

Samuel Payet

Very bad service. The guy saw me waiting and purposely ignored my kids and I. 45 minutes of wait later, i just left ecerything and went somewhere else. Lost a customer

rastgoftar sean

most of the fish are sick go to safari it has better quality fish there less stresd

Peter Kings

Great pet store. Thanks

Peta-Gay James

It's my first time in the store and they make me feel like family we make lots of jokes and I was laughing alot they make my day

Haydee Melendez

wonderful store with many beautiful animals, the only bad thing is that they do not sell cat litter, of any brand.

JL Tremblay

(Translated) Best fish shop since Big Al passed away (Original) Meilleur magasin pour poisson depuis que Big Al n'est plus

Paola Blasi

It was my second time purchasing products at the store and both times I was served by an employee named Sonia, she not only was super kind but professional and knowledgeable about the products in the store and she answered my questions thoroughly and without a beat, Sonia is definitely an asset to your company...thank you for making me feel welcomed...store followed Covid rules and regulations

Orion Lu

Solid experience for adopting kitten. - Price is only slightly higher than adopting cats with emotional problems at local refugee, and comes with perks. - Quality and reasonably priced high-grade, no-grain, 3-4 meats in first 5 ingredients cat food (Nutrience) - Price includes free check-up with vet, all shots (refugee cats missing one). Vet reassured on new cat not eating/drinking for 48 hours and even followed up 3 days later. - As previous cat owner, all questions answered.

Daniel Vachon

(Translated) Very good service, I go there often I am an aquarium lover and they have a wide choice in this area. (Original) Très bon service, moi j'y vais souvent je suis amateur d'aquarium et ils ont un vaste choix dans ce domaine.

Peter Strolovitch

Great experience

Kim Gould

(Translated) Very good service (Original) Très bon service

Ethan Kinnear

Excellent experience shopping for fish and supplies for a new aquarium. Steven in the fish department was amazingly knowledgeable, quickly and confidently answering all the questions we had. He made recommendations that we trusted and our tank is a lot nicer and healthier than ever

Milton Ongmail

(Translated) It's good to be with people who love animals. (Original) C'est bien d'être avec des gens qui aiment les animaux.

M-A. M.

(Translated) Excellent employees who know how to advise and help make the right choice. (Original) Excellentes employées qui savent conseiller, aider à faire le bon choix.

Golden Hummer

(Translated) I just liked it, but it was better before. (Original) Просто понравилось но раньше было лучше.

humayun reza

I adopted this cute baby cockatiel!

Annie Gagnon

(Translated) Use very well Know animals and products well (Original) Très bien employer connais bien les animaux et produits

Megan Smith

Went in to buy fish and fish accessories. They had a good selection, just not as many as they had before downsizing 3 years ago. They didn't seem to have enough staff for the volume of customers they had as well, so service was brief and clumsy. I knew my tank size in Liters, but the staff only knew how to give advice based on gallons. Fish are happy and healthy though.

Gregg Prevost

Robbery charged me as much for one fish as another store charges for 3..never again do they see a dine deom me

P Dubois

Very nice visit! We adopted a kitten and the help from the employee and all our questions were answered. Great service!

Nurgül Bolat Ekinci

The fishes are selling in there in bad situations. They were like sick especially for beta fishes

Boian Kolev

Very nice store, well organized

John Hercule

(Translated) They sell sick animals (Original) Ils vendent des animaux malade

Alexis Alexis

It's so great when you meet sales person who not just want to sell a product but they really care about the animals! A++++ Thank you really good customer service!!!

Mark Anthony Mier

Very helpful and patient...

Elizabeth Nobes

Always excellent customer service!

jennifer smith

We bought a cat from them last year, when we brought him to first vet visit he was full of ear infections and treated for worms.. He stopped playing and eating by December( he was bought in the summer), I took him to vet in December and learned that he had kidney failure, that he had cancer and he had to be put to sleep. We lost him just over a year old. I will never by a cat from them again. Please use extreme caution when buying a cat from any pet store, I have had both good and bad experiences.

Kim Mcintyre

(Translated) Always great service and the staff takes time to answer your question. Good service. Employees take the time to answer your questions. (Original) Always great service and the staff takes time to answer your question. Bon service. Les employés prennent le temps de répondre à vos questions.

Prok Svoboda

Helpful staff, great pet store

Lynda Nanni

Need information on my new Male cat. They they're very helpful and had products in store

Annick Monette

(Translated) Excellent service, the employees are very competent and attentive (Original) Excellent service, les employés sont trés compétents et à l'écoute

Lise Ouimet

(Translated) Very welcoming, good service. (Original) Très acceuillant ,bon service .

Stephane Mcplourde

(Translated) Very good service I love it (Original) Très bon service j'adore

George Black

Very knowledgeable and caring staff

Bruce Chen

The guy is nice and take the time to answer all my question

john dawe

Good service very nice personnel

Geneviève Arsenault

(Translated) # 1 for cutting the claws and wings for my conure. We also had some great advice. (Original) #1 pour la coupe des grippes et ailes pour mon conure. Nous avons eu aussi de très bons conseils.

Samuel Gignac

(Translated) Great service with employees who know what he's talking about (Original) Super service avec des employer qui save de quoi il parle

Tiffany Cortez

The staff in the aquarium/reptile department are very friendly and helpful. Overall great experience :D

Ron Skrovanek

Very friendly staff. Knowledgable as well. Gave me good info about setting up my aquarium.

Annie K

I wanted to share the phenomenal service I was first given at the Sister store in Point Claire by Mella who was so engaged in helping me find my special cat. She immediately referred me to the one in Lasalle and Gabriella took extra care of the whole adoption experience.They are wonderful!!!

Mark Zachary

Staff is knowledgeable.

Eric Truchet

(Translated) Too bad much better before with the aquarium corner in the basement. (Original) Dommage beaucoup mieux avant avec le coin aquariophilie au sous sol.malleureusement le coin poisson fait pitié.☹️

chris hemmerich

Some of the saddest looking fish and aquariums I have ever seen. Dead floaters, ugly plants, algea everywhere. I would avoid this place if you don't want to wipe out your tank with scabies

Louise Labonville

(Translated) Excellent (Original) Excellent

Lucie CC

Price have augmented for turtle food.

Jacques Jette

(Translated) Very good service (Original) Très bon service

K9__DOGS

(Translated) Nice place good service (Original) Belle place bon service

David David

Very helpful

Jeff Fraser

Employees were nice..Manger was great and explains everything on any questions you have

Louis Belegris

The staff is friendly and knowledgeable

Lucy Santos

(Translated) Excellente attention by mlle Ana María (Original) Excellente attention de mlle Ana María

abih miranda

The seller was complete lost, like him dont work there.

Thaksana Uruthiramoorthy

Very good

ABC DEF

If you're looking for fish, the selection is good at times but it's so sad to see so many dead fish in so many of their tanks even their plant tank looks filthy. The prices are also quite high. The young guy that's "in charge" of the fish department is rude, arrogant and absolutely does not give correct information. Cat food and treats are also more expensive then Mondou.

Melissa Marcoux

Je recommande cet endroit a tous le monde !!!J ai acheter deux gris d afrique et nous sommes vraiment satisfait du service AVANT et APRES vente .J ai ete servie par Cynthia et je peux vous dire qu elle connait tres bien les oiseaux.Elle est avec nous meme apres 1mois et demi de vente pour nous aider a comprendre nos petits amours.Merci encore ????

Dominic Legault

(Translated) We were very well advised for our purchase of a hamster (Original) Nous avons été très bien conseillé pour notre achat d'un hamster

Day Dreamer

Super friendly very helpful with all the questions I had on a new bunny

Sumeisha Simmons

They're very helpful love the team

Bob Laplante

(Translated) Since the new owner the prices have risen and the service is so-so ... not too much trust on the aquarium side compared to the old one (Original) Depuis le nouveau proprio les prix on augmenté et le service est so-so...pas trop confiance du coté aquarium comparé au ancien employer

David Lapierre

(Translated) The store has greatly reduced its surface area. (Original) Le magasin a beaucoup diminué sa superficie.

Dpaquin9999 Dpaquin99999

(Translated) Good place a lot of choice (Original) Bon place beacoup de choix

aochoas72

Sara employee, excelent service.

Olivier Sangamay

(Translated) I love this store. The proof I live in the east, but I'm moving. Incredible diversity. Clerks are very educated. Bottom: the size of the store could have introduced incentive promotions (some small stores manage to do so) or competitive prices. (Original) J'adore ce magasin. La preuve j'habite à l'est, mais je fais le déplacement. Diversité incroyable. Les commis sont très instruits. Bémol : la grandeur du magasin aurait pu introduire des promotions incitatives (certains petits magasins réussissent à le faire) ou des prix concurrentiels.

Kyle

Very knowledgeable staff

Gustavo Garcia

Went there to look for new fish, the staff as usual friendly, but must admit they have less variety before the pandemic and a bit more pricey, still a good place for most animal needs

Karina Vanhorne

Best place ever!

dionne munroe

Very professional and friendly staff.

Carlo Di Francesco

Nice selection of food and accessories for all kinds of birds.

Jessica Ross

I was really excited to get a new Betta fish at your store today but was completely turned off when i saw about 50% of them dead/lifeless (this is animal cruelty)...i suggest the staff not to forget about the fish and take care of them as u do your birds and i guess the money makers..and the fellow that approached me to help was also very against me getting a Betta saying "those fish are not very active" It was just a horrible experience

Tina Golding

(Translated) Very friendly staff (Original) Personnel très aimable

Andrea Gallant

Very helpful and knowledgeable staff! Will definitely continue to go there.

Ken Oliver

Amazing and knowledgeable staff

Neil Groulx

Staff is friendly and ready to help. Most are also very knowledgeable.

J Yee

Everyone is very nice and helpful at the store

Onikaze1978

Great place to go for your pet's needs.