Reviews of The Source (Fish Shop)

Beth Wood

Very helpful. Location is awkward.

Jordan Wills

Good helpful staff with good selection of electronics for small town.

Dealing With Delta

The source has many friendly employees that are always helpful. I have never had issues finding what I'm looking for. The staff is knowledgeable and have excellent suggestions.

R.A. Gillis

Twice I have purchased cell phones at this location. My first experience Taylor went above and beyond to get me the phone I wanted from another location. When the phone took longer than expected in shipping the staff was open and clear with their communication and made sure any concerns I had were dealt with. This past week I bought another phone from Joey and once again received top notch service. In and out quickly and everything clearly explained and dealt with. This store has some of the best customer service out of any location or other box store I’ve been to. Highly recommend having Taylor and her team handle any of your needs.

Dino

Like the other post says, way over priced always under stocked and lacks many other items. I almost always look out of town and online first.

Tara Jesso

Not very professional. Workers are immature and don’t care about the customers. Very unsatisfied. Don’t order your electronics from here, they aren’t reliable. Order from Amazon instead.

Matt Gaudet

Called to buy a camera lens but because I'm from new brunswick they said no, terrible service would never recommend.

Jamie Wright

Great place good prices

Kheg VanHellSink

Refuses to accept shipments from other sources. Refuses to have anything to do with corporate policy . I would be surprised if they honerd any wArenties for items not,bought at there store

mea culpa maxima

Knowledgeable and helpful staff. Good selection of products.

Christian Gallacher

Good staff

Brian McFadyen

Staff was attentive and helped to try and track down what I was looking for. The Source did not have what I needed, but the Staff (Brenda) took my contact details and offered to do a search for the part. She got back to me by email later that day with the contact details of one of her suppliers that she felt could find something for me at a cheaper price. Great customer service... Thanks!

Kim Artish

Well informed, friendly and attentive staff! Very helpful!

Donna Wade

The staff are very knowledgeable, helpful and friendly

Adriaen van der Wal

Went in 2 minutes to close , sales person didn't rush us to get out, allowed us to open the box and check out a product before we bought it , even though they were closing at the time. We got exactly what we needed at a good price.

Jarod D

Overpriced, under stocked, seem to lack the most common of items. They never try to help. Might as well order online and/or travel to shop.

Wendy Yrjola

Extremely helpful, friendly, and excellent service!

David Mcgibbon

Purchased a galaxy Tab and they were excellent in describing the features it is the best tablet I've ever had

Labrador City

The workers do not know the products or even what they have in the store .been told few times they never had something o ly to find it myself or ask another worker .

Shawn Filipchuk

Great service and selection

Robert Franklin

Not helpful what I needed not in stock and I couldn’t order it from the website. Surprised it is even in business ordered it online from a competitor for less.

Rv Rv

Too much staff for such a small store, prices almost triple on most items, and never have what you need.

Autumn Mekish

I checked out the source in dauphin Manitoba and got AMAZING service from a women named "Jaspreet" if you have any questions or are needing help with finding a phone or anything else ask for her, You will not regret it ! She is very helpful ????10/10

Goran Vinko

For some shopping times, they were out of stock for items I wanted.

Natalie Dunleavy Campbell

Terrible customer service. Recommended the wrong product, refused to refund because we didn't have the original card it was purchased with, then we we did have it (the cardholder was out of town previously for work), they refused to refund since it was 15 days past purchase. Their Facebook page is full of similar horror customer experience stories. Avoid at all costs. Go to Superior Sound instead. They set the bar really high for customer excellence, for any industry.

Tristan Rempel

Not very big but decent selection of stuff

Lyne Briand

I had to purchase the most expensive phone and was able to buy a case since they hardly ave any inventory in their store

Mica Funston

Lots of cell phone supplies / gadgets. Good place to find a neat toy for a technophile, but not if you're looking for serious electronics.

Keshavreet Singh

Great service and support by Mitchell

Adam Philippe

Always lots of staff, not usually very much help, and rarely have what you came in looking for.

Rick Bursey

Great customer service

Neil Knelsen

Nice place. Bought a satellite radio system

Celeste Bouchard

Small but has great electronics stuff and amazingly nice staff

Joseph Dixon

Professional and friendly

Heather Fisher

Staff too busy gossiping to ask if help was needed or even acknowledge us.

Daniel Rene Lamarche

They NEVER have Anything in Stock & they need to update their store !

Aidan McLean

The people here are wonderful, and the store itself is larger than I expected!

Claire Meunier

Ordered a new keyboard for my laptop in May and never got it and they do not call you when stuff is in or ready for pick up. They are to expensive as well. Best Buy is the better place for gettng good service. They are on top of everything especially calling you when product is ready or giving you information on what needs to be done

James Poirier

Good to go buy good stuff

C.S. Dugas

Friendly, helpful staff.

Richard Ingram

Excellent service

Natalie Cazee

This place has a great selection and great service! I’m so glad I found this place. The employees know what they’re talking about and help you save money any way they can! A definite recommendation to anyone looking for a new phone (:

Craig Holmes

They seemed a little disorganized.

Richard Moore

Ok But no extra mile!

thom arnold

Friendly staff. Not alot of inventory but eager to help.

Roman Desrosiers

Lee and Austin are very knowledgeable individuals and always help me find what I need

Space Otter

Used to absolutely hate going to the source just left the store had a great experience. The lady working was extremely nice and helpful and helped me find the best deal on a laptop i could. After dealing with the lady at Walmart the sources customer service was 100x better.

Dave

Same as the superior audio video I think? It seems they don’t answer their phone any more at this location. I’ve tried to call a few times in the last few months about different things I was looking for. Mostly office supplies for my business. Oh well. I’m pretty sure covid doesn’t travel through the phone lines. ????

Chris Hariski

What a great place to go. Great deals friendly staff. Their product knowledge is amazing and their service is second to none. It's a one stop shop, toys, computers, tablets or cell phones, games and consoles they have you covered. I also hear they have some really good maple syrup.

Johann Hornigold

Service was really good. Upgraded my phone and the staff was extremely helpful and knew exactly what they are doing. Place is a bit pricey but sometimes worthwhile. Would definitely recommend the place.

Heidilyn M

Good selection

Laura Adams

Helped dad

Dave Meatbear

I’ll admit the source is rarely a place I will spend money these days, but Greg in Elliot Lake was amazing for helping me with a small custom soldering project free of charge. I appreciate the service, thanks for the help guys. :)

Val Cle

Hello, I had a really unpleasant experience at your Perth location. I firmly and respectfully asked to see the store manager and the salesperson tried to go get them, but then came back and said they wouldn't come talk to me. I explained that I needed to return an item due to financial hardship, and firmly asked to see the manager again, but the salesperson mocked me and refused. I firmly and respectfuly asked for the manager's name since they wouldn't come to the door and she said that she wouldn't give it to me. It was very poor customer service. Your return policy should be displayed on the door of the store and it wasn't. It was never explained to me how my item will be refunded. I am super disapointed and will never shop at the source again for my electronic needs. The manager should have handled the situation and come to the door instead of letting her salesperson handle the situation, and the salesperson should not be insulting and mocking a customer. I have worked in retail and this was poor customer service. I am extremely disapointed @thesource!

Marcel R. Fortier

Good, no problems

Neil Simmons

Tickety boo

Tammy Martin

Staff is helpful and friendly. They always have what I need and at reasonable prices.

Darian Lafontaine

been waiting for almost 3 weeks for my iPhone 6

kellybean

Got a few phones from here, awesome deals

Keisha Kipling

Horrible customer service at all levels. Requested assistance in returning a low quality product and front staff, manager and owner all were quite rude about it. No solution or suggestions provided. Will no longer be supporting this business as this is the last straw.

Jordan Parsons

Awesome staff!

Chad Boyer

Top of the line computer skills with remarkable service

Gabriel Lambert

Good service, decent prices.

Arlene Oswald

Great service, knowledgeable, helpful and polite staff, awesome products and sales. Very happy!

Joey Joejoe

The staff at this particular store have always been helpful and friendly, but I stopped shopping at The Source years ago when Bell bought The Source. Bell is absolutely the worst company in Canada and as such they, or their affiliates, won't be seeing a dime from me.

Alan Harris

Was only looking around. Nice helpful staff and pretty good selection. I will be back to do some shopping. Returned for some boxing week sales shopping. Fantastic price on a rca 60 inch. Staff even carried it out to help me load it in my car. Nothing but smiles from everyone in the store - staff and customers.

Amanda Rickwood

The staff is above and beyond friendly however I wish the owner(s) took more pride in their store I wish they would put out laptops for display and fix their phone display which looks like it's thrown together and they can't be bothered to put an out of stock sticker instead they direct you to a case near the desk ... What's the point of the display it would also help if the owner put in an effort to fix the severely outdated computer systems so that employees don't lose out on sales due to poor money management on the owners behalf . Their computer systems are so slow I've seen people walk out ... They don't have enough stock and when they do it's thrown near the back instead of facing the doors and being opened for everyone to see or even being in plain sight . The associates are so awesome the owners allowing their business to continue to look like this and make it a horrible place for their employees to work not so much

DON Sherwood

Very friendly, knowledgeable and helpful staff.

A Harris

Charged $75.00 plus tax to partially dismantle (not repair) my son's laptop. Unable to repair but still charged full price. As technicians, they should have known that they couldn't completely dismantle and repair this particular model. This is not great for a person on a budget who now has to buy a new laptop. Poor customer relations. He feels as though he has been robbed. This store is NOT a Source franchise.

Cathy Blaine

I had a very rude clerk today. Not dressed as an employee and no name tag I have been trying to rectify a problem with a new cell phone and the two clerks on Sat and Sunday were just great. Today's experience was enough that we won't be back

garry magbanua

the problem is refourmat this cd card

Lyam McLellan

Great selection and location but the staff were kind of moody and acted annoyed when ever i asked them a question but other than that the store is pretty good

Jerry P

Twice I have driven to store to get Purolator parcels on Saturday and both times they are closed although they indicate online as being open Saturday at 10 am. A long drive for me to town. Please update your online information.

Katharine Melanson

I stopped in yesterday (June 3, 2020) to ask about switching carriers and about buying a new phone. Don, in particular, was very helpful and took his time explaining all of my options. I am very grateful for the time and care taken by him, as well as all of the safety precautions this store has taken in light of COVID-19. Thank you for your dedication, kindness and support! I will be returning for any of my tech in the future!

andrew ranger

Best pc support around,.

Darcy Hollywood

Very rare that they have stock of sale items.

David Simpson

The staff at the source In perth are awesome. If they do know for any reason they delv in right away and solve the issue. Thankyou for the amazing staff

Greg Drew

The prices are okay here and the employees are wonderful if you need electronic help and. Do not know where to go come to the source

Tirrell Lukye

Got a new phone and saving money!

Aimee Chase

Wonderful store! Has saved me from having to make the longer trip to Yellowknife many times. I deducted one star because it would be nice if thesource.ca would allow us to ship to this store and if their prices on video games/consoles were a little more competitive.

Julie Davidson

Nice salesman

Eric Stone

Had to come over to get service about my IPad and iPhone and I spoke to Michael and found that he is very knowledgeable and a very friendly Associate

Kaven Wojciech

I have purchased several electronic devices and received excellent service and advice every time! The Source is my go to store for my electronic needs.

Dennis Davlut

Great service

Solinn Blackbane

Well I was there once and I want to get a type-c USB cable for my phone my brand new phone which wasn't even a week old and one of the associates dropped my phone and then has it back to me said everything's okay but upon examining it there was a chip in the phones frame and red paint from some something behind the corner the gentleman was like oh really the phone so slippery, I was very disappointed I keep my electronics device in mint condition and like is to come back in a couple days and talk with the owner and we'll figure something out I don't really have time with work and the hours that the source has so I haven't really returned and I don't think I ever will if I'm not desperate for electronics I'm just going to use Amazon cuz that's a guarantee there and it'll drop anything I have to do they just replace it.

Cheryl Sheppard

They fixed my phone problem

Rachel Dicks

Good service but employees have limited knowledge about products.

Jon logan

Great staff

Nelson McCulloch

Don't go here. I tried to return a laptop I had bought there (that was still under warranty by the way), but they refused to take it back because I no longer had the box it came in.

Angela Xue

Michael and Dena were very helpful and patience. Excellent Service!

Eric Shank

Customer service is lacking. What service there is only extends to the door, once you're out of there with what you bought, you're on your own. They do have a very good selection though.

Ronald Jeffrey

Went in there for something and they tried to pull a fast one on me I had a discount code and they tried not to give it to me and when I sed something about it they got upset (female employee )

cameron flatfoot

Always had a easy time there. Some good people working there. Go check them out and see also if it's not in stock it's probably a best seller ask the manager if he can help with it.

Brent Lafferty

overall good store. sometimes the staff is a little pushy to help you like they work on commission (they don't I know). and the video game selection is like playing roulette if they have the game you're looking for.

Bob Lawrence

Busy

Leo Tuomi

I was looking for a new phone. They have lots of choices. The phone I purchased was reasonably priced.