Reviews of Parker Marine Courtenay (Fish Shop)

geo

i like the stickbug drawings throughout the store, i counted 8 so far...i wonder if there’s more..

Cam Morris

Great staff

Patrick Guinan

Great service

D -

Just use it for supplies. They sell snowmobiles to. Lots of accessories in store.

Marisa Harder

Parker Marine has been great over the years - everyone is super friendly and helpful and the staff members are all very knowledgeable. I would highly recommend getting any of your water sports/marine/snowmobiling gear through Parker Marine!

Kate Kidson

Wonderful customer service! These guys know their stuff and will always go that extra mile to ensure you have a good experience. I would highly recommend these guys.

Daniella Paddock

Always a great experience here. Greg in service was great at communicating and helping in a timely manner.

Clayton Greaves

These guys are great

Cashis King

Both my wife and I worked very hard to save up enough to purchase our family dream boat. We bought it based on its "like new" condition thanks to the prior owner putting in $50 000 for the resto. $10 000 of that towards the new fiberglass which was shiny as a wet blade of spring grass.The boat was parked in our drive from April 1 to the 13th. Many witnesses will attest to the boat not leaving our premises as the wife wouldn't let me use it till it received a new kicker. Safety for our kids. The 13th it was taken to Parker marine in Nanaimo to install the kicker. The boat was at Parkers for 9 days total. I happily gave $8200 to them for the work UNTIL i got the boat home. My wife and i immediately noticed DEEP cuts on BOTH sides of the hull. Within 15 minutes i was at the dealership. The desk rep investigated the damage declaring - "it's fresh". He said the manager would view the tapes. I was relieved - okay this is a step.The manager – Ian Evans - says to me some days later - "not our doing". "look you probably didn't' notice the damage when you bought it". He went on to say he viewed a “grueling” 2 hours of video and saw nothing?? 9 days remember - 216 hours condensed to just two hours? Owning sophisticated camera's for usage in my own business i know a thing or two about them and unless there was a camera specifically set up on our boat there is just no way 216 hours can be condensed to a mere two hours. Motion detectors or not as our boat was seriously damaged at Parker Marine. PERIOD. Friends pushed me to contact the owner - Rob Parker himself. I did. And he said he would make the trip and go over the boat. "I'll call you" Well, that call didn't come. Two weeks later with zero effort on Robs part to contact me and my kids crying to go out in the boat, i "call Rob back up". Rob says he and his manager Ian talked to the prior owner who said he did the damage himself?? Well, that "story" does not sit well with the prior owner after i told him. "i did not say such a thing" prior owner says ." I said there were SMALL imperfections on it but nowhere near the damage i saw with my wife after it came back from Parker's" and "they construed my words". Rob seemed to be searching his own words to get him off the line and came up with yet another scenario - "well, maybe some kids, even yours, rammed into your boat with their bicycles". Well, Rob maybe one of my dogs also got hold of my fillet knife and decided to carve his girls initials into that once so shiny hull. About now i am fed up with this blatant cover up and told Rob i am not giving up here because it is the principle of your company's actions that need to be rectified. Robs answer --"good day" and he hung up. I have always believed in karma. Do good to others... in fact i preach this belief into my children> it is our duty i feel as a parent. The world really needs more good. I hope you get the feel both my wife and i are simply not the kind that would benefit from our own mistakes. Not good karma. Not good at all and NOT who we are. I am simply here to tell you the truth. Not how we see it but for what it is and i respect it is your choice as to believe it or not.They say the truth will set one free but it can sometimes come with a price. Ours is having to tell the kids our family trip back east, to spend probably the last summer with an aging relative, wont be possible because that money we've been saving for it now has to go to getting our boat back to the condition it was prior to being in the dealerships "care". I will continue the legal battle. But in the meantime, i feel it is my responsibility to share our nightmare experience through various complaint boards. When owners do their due diligence, they will see our posting. They will be cautioned not to make an assumption that because of the nature of both Ian Evans and Rob Parker's profession, they will be honorable businessman.

bryan boxall (BBOX)

Nice clean, well organized store with great inventory!

M Landers

Very knowledgeable sales staff though parts guys seem bothered by DYI guys.

Xepher

I absolutely love this place, whether it's the people, the employees, the guy who sells sandwiches out of the Malibu, it's all so homely.

Neo HyperSpace

Best Employee ever, I swear I love the guy................

wayne lavoie

the best service on the island.

Scott Van Achte

After decades of dreaming, it all came true! Finally we found the right boat at the right price, and was able to act quick enough to get it before someone else! Great service from Jody at Parker Marine. Huge thanks for helping complete the deal so quickly so we were able to get on the water the next morning! When buying a new 'toy' there is nothing worse than having to wait for it, but they reduced the wait to as little as possible and we greatly appreciate it! As a first time boat owner Jody was great at explaining all the ins and outs of this boat and answering all my 'newb' questions. I am sure I'll have more, but learning all this stuff quickly! Also many thanks to Greg in service. There were a couple small issues with the boat and he had them resolved very quickly. I was okay with waiting a week or even two, but he had them fixed the next day. Everyone I have dealt with so far has been very friendly, very helpful, and very accommodating. Can not recommend this crew enough. Have been on the water every day since we picked up our new-to-us boat and not a moment of regret. Absolutely love it.

dave ostrander

Great staff. Very informative and good prices.

Gerry Bishop

Nice selection

Pacific Northwest

Dropped 120k on 2 pairs of engines at this place, when purchasing items for a serivce, kid with an afro was frictional the whole time, clearly knew nothing about the product, when he wouldnt give me a commercial discount i asked how i could get it ? He said i had to wait until the next day for someone else to come in, i said thats fine i dont want to open the the account and i walked away, as i have accounts elsewhere. As i was walking out the door ... i was told “dont come back” ok lol ... as if parker is the only place on the island that sells yamaha. Completely unbelievable. I was already warned about parker, many commercial guys have dumped them In recent years. I wont be repowering at Parker Marine again.

Kate Alexandra

Great service with a smile!

Beach Lover

These guys really saved the day when my boat broke down. I was over from Hornby Island for the day , when my Enduro 60 shut down for no reason. Jim in the service department got it fixed lickity split and I was back home to the island in a few hours with my groceries! The service there is certainly top notch!

Cameron McCrodan

When we were in a bind for a radio they really came through . They actually helped us find a closer store (not even one of theirs) and made some great recommendations. They are awesome.

Dr Who Fan!

Wow love the new look! Kinda weird but I’m rating them for playing salsa music, makes it a fun atmosphere.

Miguel Payette

Top rate boat shop! Friendly and knowledgeable staff! Highly recommended

Daniel Earl-Gray

Great experience buying our first aluminium boat! Aaron was exceptional to deal with, really no pressure at all and with a lot of time and patience for my questions. Would definitely buy from them again, and super happy to have a local boat backed by a great team!

Russ Rodriguez

Best place for service and parts

Alan Boyd

Good service from Jody

DasturdlyDan

Great place, great staff!

Hans Canadian Veteran

Parker’s is definitely the best marine shop on the west coast! I bought my first Yamaha outboard off Curtis and the whole experience was great. I recently was in communication with Greg for service on another toy I just bought and I am very satisfied with him and that whole business. Good job Parker’s!

Amasai Herman

best prices around and the staff is so helpful and nice. Would give more stars if i could! Thanks Parker!

Ben Doverson

Just bought 3 New Boats here. And alot of other... boat stuff

Penny Bindon

Whether its to purchase a boat, service a boat, boat repairs, looking for accessories or special order unique parts, this is the place for all of that! These guys have it all dialed in! Professional, knowledgable, you will be happy you went there!

Mitch

Parker marine helped me out on a new outboard this spring and I couldn’t be happier. They got me set up with all the right gear and handled shipping over to Kelowna for me. They were extremely busy but they still took good care of me and were very attentive.

Paul Guenette

I purchased a new 20 hp Yamaha outboard engine from this shop. I found the after sales service and support to be lacking. It had been an extremely frustrating experience. The Yamaha outboard is fine. But would NOT recommend this company.

Casey Van Ierland

Best Marine Sales and Service in town! Thanks Rob, Curt, Jody and Greg for always helping me out!

richard lutz

Incredibly helpful especially as there was no sale or service at the time. That's how you build loyalty

Chris Appleyard

I have had the best customer service experience of my life at the Courtenay Parker Marine. Everyone there was very knowledgeable about anything I had questions about. They even have the best prices compared to the lowest prices online! They only sell high quality retail, so know your getting the absolute best for everything boating.

Gord Dampier

Good stuff

TheGuardGamer 500

I've been in the Heavy Equipment Sales/Service Industry for over 25 Years, So I'm confident in saying this recent experience with the staff Aaron, Craig, Greg, and Jim was an excellent example of Outstanding Customer Service! All were Friendly, Fun, Informative, Caring, combine with quality workmanship. Can't Thank you all enough for the experience, Looking forward to dealing with all the Staff at Parker's going forward!!! Cheers!!!

Arthur Richards

Bought a new wiper motor that didn't work when I got it home. They made me pay to ship it back to be replaced. It should not have cost me for their defective product.

Brenda Hunt

We recently held our 2021 YANA Big Love Benefit and want to thank you for your generous donation of a woman's winter jacket and pants and a helmet. The Comox Valley has embraced the concept that it takes a community to raise a child. We are grateful for Parker Marine's donation which helped create a memorable evening and a successful fundraiser. Thank you on behalf of YANA (You Are Not Alone) Comox Valley Board of Directors

Matthew Hart

I have been extremely impressed with how the crew at Parker Marine has bent over backwards to meet my needs and find answers to my questions. I will continue to use them as my go to Marine supplier for servicing, parts and general guidance with my fishing boat.

Nigel Delange

Great service. True to their word. Highly recommend

Jordan Griffith

Amazing staff! They have always been friendly and helpful all the year we have been dealing with them. Whether its service or sales these guys know there stuff.

Stephen Galpin

We have bought several waverunners and accessories at Parker marine in Courtenay. The location is central and clean with good access. The staff are friendly, courteous and professional, I have recommended Parker marine to friends and clients. It has always been a positive experience working with both sales and service staff to get the job done and go have fun.

Scott R

Dan was so very helpful. Never trust an unbearded salesman.

Your Mom

Yeah boats are cool, um boat analogy, oh yeah. Super cute employee

Steve Martin

The only place too shop for boats and moters in the Comox Valley

Max Proctor

Great experience purchasing a boat and motor. Fast and clear communication.

Josh Torry

Been dealing with the parkers for years, great staff and store. Cant say enough about this place.

Briana & Fraser Noot

Thanks, Curtis, for all of your help! Excellent experience purchasing our new boat and we look forward to our next adventures on the water!

Nolan Wannop

Great sales team. Customer service that goes above and beyond.

Bill Beaupre

Would highly recommend for anyone to purchase a boat from them! The staff are very knowledgeable of their products and can answer any questions or concerns!!

Jason Lombardo

Great service. The communication about what was happening and going to be completed was amazing. Professional in every aspect. I would highly recommend for servicing your boat.

bruhwilersurf

Always friendly and fast service! Super happy with my new engine and the extras done on my my boat . Best people working there . Thanks

Jared Gullett

The people at Parker Marine are great to deal with. The mechanics are very thorough and they had excellent customer service. I would definitely recommend them!

Kim Wylie

Can't tell you where to begin... Being in a different province and buying an engine from Curt was the easiest and stress-free adventure. He helped me with everything including finding the right shipper to get the outboard to me in Ontario quickly and safely. Curt was always friendly and polite. Thank you so much for all your effort. Andrew and Kim

Niklos Riley

Sales staff were very knowledgeable and helpful. Parker Marine is my go to for all my boating needs. Very satisfied with the products I have purchased and they always have their inventory at competitive prices. Had me on the water in no time. Highly recommend this shop!

Luis Acosta

Great service with knowledgable and super friendly staff.

Andrea Goodall

Parker Marine is a great crew of local guys who are well connected within the Island community. They live the lifestyle and operate the product and machines they offer, which make their services, sales and recommendations not only that of a five star rated professional dealer, but also from satisfied and loyal customers themselves - of all the products they carry. They back their products with full confidence and are always willing to go the extra mile to help out and make their customers experience the best it can be. Two thumbs way up for Parker Marine!

Ken Johnstone

Purchased a dinghy a few years ago and after 3 tears it became difficult to clean and was sticky. I talked to the folks at Parker Marine and showed them the problem. They explained it did not look like how a 3 year old dinghy should look and that they would talk to the rep for the company. Three days later they called me to say it would be replaced and in 4 days they said the new dinghy had arrived. Thank you to everyone for your quick and courteous response. Ken

Alfred Riench

We were looking at boats and then my bride noticed one and she looked at it and she said this is the one for you to get around in. I am a paraplegic so not all boats are good for me. so we talked put down our cash and we have not been disappointed with any and all the service we have received from sales to shop.

Myles Delange

I have dealt with this business for both personal and business purchases and services for decades. They always come through and exceed expectations. I would recommend this business to anyone and everyone without the slightest hesitation. Keep up the good work Parker Marine!

Darrin Shokal

They have my dream fishing boat

Peter Britain

The best marine dealership on the island for professional service and sales. Yamaha engines that I have purchased more than happy with!!!..

JAMES JOACHIM

New to this sport i have purchased a New Yamaha Sidewinder Snow Machine. the the owner and crew have been unbelievably helpful and have hooked me up with all the safety gear needed and snow clothes. they have spent hours and hours as i have been chatting with the owner for some time before the purchase of this machine. I was interested in another brand and after they have spent a lot of time with me and answered many questions and even invited me to go ride with them i have chose to buy a Yamaha snow machine . they have delivered to my house which is several hours away from there dealer ship. i highly recommend Parker Marine

Tim Baxter

We just had a fantastic experience with Parker Marine. Dan (sales mgr) put together a great deal on our new Duckworth 24 OS. Somehow he pulled strings and managed to get all of our requested add ons installed last minute. The boat was spotless, full of fuel and ready for us exactly as promised. Dan and Curtis both made this transaction smooth as silk. I recommend Parker Marine 100% to anyone looking for an extremely well built boat.

Harry Phillips

Excellent service and very helpful staff. We have relied upon Parker Marine for over 40 years.

Gibbs Landon

Went there for some parts and they were very helpful. Ended up buying a bunch of other stuff, they have a great selection.

Kim Mayenburg

My husband and I recently bought a used boat and so we brought it in to Parker Marine for a service and purchased a kicker. Curtis and Greg were fantastic and answered our numerous questions. They also went over our boat in detail. As new boat owners we really appreciated this service. Friendly, courteous and down to earth staff. Thanks for everything. Kim and Dwayne

Charles Keith

Poor post sale service. Bought a new outboard , they couldn't repair it but would not consider replacing it or refunding the money. Will never go back there.

carl rightmyer

This is my first ever review and Greg in Courtenay earned it. I had my Yamaha in for repair and I was kept updated to what the issues were and they made sure it was tip top when it came back. It could be my imagination but the boat looked cleaner when I picked it up too. Great job guys my old Yamaha runs like a champ.

Norm Shokal

Great service

John Hardes

I was well pleased with sales and accessory personal. Parts people were knowledgeable and helpful. I feel sales are the same. Dan went the extra mile to make sure things went as smoothly as possible with the delivery taking all the complications of Covid into consideration. He made himself available whenever I needed info or updates. All in all Parker Marine provided an excellent buying experience for me. John Hardes

mel brel

Customer service is excellent

Tim Clermont

Great experience purchasing my Yamaha kicker engine from Curtis at Courtenay Parker Marine. See you soon for the first service!

Matt Ferrero

Service here is always excellent. They have taken care of me through sales, service and parts.

Barack Obama

Me and Michelle always choose this place to get our gear. It's got great service and it makes me proud of America

Crystal Edey

Absolutely fantastic shop and service!! We have been searching for a motor all over western Canada for our coach boat for our boathouse and these guys came thru for us 110%!!! Victoria City Rowing Club would love to have you down for a row if you are ever in Victoria. Thank you so much for helping us get our boat back out on the water to make sure our athletes are safe.