Reviews of Pharmaprix (Fish Shop)

nathalie jobin

(Translated) Courteous and professional customer service! (Original) Service à la clientèle courtoie et professionnel!

Steve Morissette (Mo)

(Translated) Post office inside (Original) Bureau de poste à l'intérieur

Jacob Walker

(Translated) Excellent service from Annie-Pier in cosmetics, she took the time to answer our questions and leave us samples. (Original) Excellent service de Annie-Pier en cosmétique, elle a pris le temps de bien répondre a nos questions et nous a laisser des échantillons.

Melodie Cohn

Went to Pharmaprix today and was served by Svetlana. I can't remember the last time I experienced such friendly personalized service. She was working at the cosmetics counter, I guess because they were low staff, and it was some of the best service I ever got from Pharmaprix or the mall in general. So impressed. Thank you Svetlana and Pharmaprix team. Your service is top notch.

daphnee ozgur

Managers are bullying employees and are very unprofessional. Cosmetic manager Lise is rude to customers and gives expired products to the clients! Be careful, you might get a reaction ;)

David Carci

it's your everyday pharmacy, but also with other accomadies.

Horia Vlad Guzu

It was closed when it was supposed to be open. If they are going to close earlier on a specific day, they should post it online as well.

Alessandro

If there was an option for 0 stars, that`s exactly the rating this pharmacy deserves. Each time I`ve gone to get presciptions, there`s always an issue at the lab and they always have an excuse or they simply don`t know what`s going on. And judging by previous reviews, clearly, I`m not the only one who has this opinion. As a result, we`ve changed pharmacies. EVEN THEN, Pharmaprix forgot to transfer all our files, so the new pharmacy had to call back twice while I waited. It`s just incredible how unorganized Pharmprix Cavendish is... Not sure who`s running the lab, but clearly, they need to step up their management skills. Since changing pharmacies, there hasnt been a single issue when we go get prescriptions.

Sam Duclos

(Translated) I always go to the Pharmaprix and never ask for the bathroom but my 3 year old daughter caught me by surprise tonight and asks me to pee once inside. I ask the local cashier if my daughter can go to the bathroom and I am told that she cannot let the customers go. I understand the sanitary rules, but a little common sense has never killed anyone. Personally I find that it is not strong to refuse an essential need to a 3 year old child in a corner where there is already no public toilet. (Original) Je vais toujours au Pharmaprix et jamais je ne demande pour la salle de bain mais ma fille de 3 ans m'a pris par surprise ce soir et me demande de faire pipi une fois a l'intérieur. Je demande a la caissière du coin estethique si ma fille peut aller au toilette et je me fais répondre qu'elle peut pas laisser les clients y aller. Je comprend les règles sanitaires mais un peu de gros bon sens n'a jamais tué personne. Personellement je trouve que c'est pas fort de refuser un besoin essentiel a un enfant de 3 ans dans un coin qu'il y a déjà pas de toilette publique.

Lynda Migneault

(Translated) A great team that takes care of us (Original) Une équipe formidable qui s’occupe de nous

MANNY C

Agree with this being the worst place with the rudest employees especially the grumpy old lady who takes prescriptions. Extremely rude, talking over me, saying she would not refill my prescription, and even got into an argument. Why not just explain, and tell customers you will see how you can help your customer? This is the nth time I have had an unfavorable experience here, I just put up with it because it is near my place. Unbelievably horrible customer service.

Roger Belanger

(Translated) Good service and good information ✅ (Original) Bon service et bonne information ✅

Deyanira Contreras

Excellent service

Francis Côté

(Translated) Good service from pharmacists. Convenient opening hours (Original) Bon service des pharmaciens. Heures d'ouverture accommodantes

Pascal Leblanc

(Translated) A very good pharmacy (Original) Une très bonne pharmacie

Steve

Always confusion or some nonsense with these people. My latest incident, I called in to fill a prescription, thinking that would expedite things, but no. When I went in in-person to pick my meds up, I waited 15 minutes before I finally asked if it was ready and was told I would have to wait another 30 minutes as the pharmacist was busy, despite only me and one other customer present though. I asked why I should have to wait if I called it in on the phone but people coming in-person would get their meds filled in ten minutes? No logical reason or explanation given, and instead of being at home with my kids I spent an hour waiting like an idiot for my meds.

Kevin Mix

(Translated) Very good service and good value for money. Cashier staff lacks sympathy (Original) Très bon service et bon rapport qualité/prix. Personnel au caisse manque de sympathie

Romuald Veros

(Translated) INADMISSIBLE! I strongly advise you not to buy electronic equipment in the Pharmaprix! The managers refused to replace my Xbox one headset even though I respected ALL the conditions, on the pretext that the box had been opened! However, the return policy is not respected, I quote: Exchanges will be accepted ONLY if the initial product is defective, after being opened and accompanied by the receipt and returned within 30 days of the original purchase date (see Pharmaprix website Refund and exchange policy for Shoppers Drug Mart and Shoppers Home Health Care establishments). Balance sheet: additional shipping costs to Microsoft and 3 weeks of waiting. Go to Best buy, the after-sales service is perfect! (Original) INADMISSIBLE! je vous déconseille fortement d'acheter du matériel électronique dans les Pharmaprix! Les managers ont refusé de remplacer mon casque audio Xbox one alors que je respectais TOUTES les conditions, sous prétexte que la boîte avait été ouverte! Or, la politique de retour n'est pas respectée, je cite: Les échanges seront acceptés SEULEMENT si le produit initial est défectueux, après avoir été ouvert et accompagné du reçu et retourné dans les 30 jours suivant la date d’achat initiale (voir site Pharmaprix Politique de remboursement et d’échange pour Shoppers Drug Mart et les établissements Shoppers Home Health Care). Bilan: frais supplémentaires d'expédition vers Microsoft et 3 semaines d'attente. Allez chez Best buy, le SAV est parfait!

Shawna White

If you made an online purchase, do not go here. One of the issues was that I got 20$ off online. I went back several times to exchange foundation I bought online for a different shade, the entire staff (head cashiers, assistant managers, staff and managers included) were never shown how to to a return or exchange for an online product, let alone a promo used for an online purchase. I went at nighttime, their excuse: SORRY WE ARE JUST THE NIGHTTIME STAFF. Multiple calls to customer service proved useless since they kept telling me the store HAD to reimburse me or exchange it. Customer service's solution: SEND IT BACK BY MAIL SO THEY CAN RESEND ME MY SHADE. The end result: they had to do a return without a receipt (but I had one) since I was fed up of going back and forth, so I decided to return the product and they gave me a GIFT CARD.

Ephraim Dickstein

Cashier told me to use self service. No clear indication that screen cleaned between customers. Left store and merchandise. Not taking clear safety measures!

Gisselle SG

Dont bother coming to this pharmaprix to pick up your medications... the staff are the rudest people ive ever seen and have 0 patience. They are always too many employees and sometimes it can take up to an hour to finally get a prescription. I dont understand how most of these people havent gotten fired yet cause they are very unprofessional and make me feel bad for even being there...

Michel Alain

(Translated) A tip if you have your medications prepared by phone: when the recorded message begins, dial 1-0 to reach the prescription counter. Their automated phone is rotten ... other than that, I've always been well served. (Original) Un conseil si vous faites préparer vos médicaments par téléphone : lorsque le message enregistré débute, composez le 1-0 pour rejoindre le comptoir des ordonnances. Leur téléphone automatisé est pourri ... à part ça, j'ai toujours été bien servi.

ACP Promotions

Pharmacy counter service is atrocious and rude. A young lady pharmacist with no name tag was very arrogant. When I asked why it's taking so long to fill a prescription she snapped back they are very busy. I had been waiting for 20 mins and there was no one else waiting there but me. I hope she is not related to the owner - for the owner's sake. Pharmacists should realize that patients are customers and without customers ...

Martin Drolet

(Translated) Good inventory (Original) Bon inventaire

Aran

its okay.. i guess but staff is fine, at least most of the time. stuff is exensive here

Behnam Izadi

Good drug store

Mario Boucher

(Translated) A hole without services. Go to another, this one is really pitiful, Close me so ca (Original) Un trou sans services. Aller au autre, celui là ca fait vraiment pitié, Fermer moi donc ca

amé Labbe

(Translated) The worst pharmacy in Quebec I explain the pk I say the worst pharmacy I have paid but produced in the contoire of the pharmacy was with my boyfriend of a girl seen that she's shopping again I went back to see her she finished shopping she pays for her things in waiting for me but my things on the counter because my arms were dead because had not asked for a bag she finished paying for her things the person who was there at the cash register takes but thing and sanne them again i told him his already paying he asks me the receipt I refused the receipt there he makes me wait to go and see if its true that I have to pay seeing that I have the proof that I have to pay on my bank account I go back to my friend to go take a photo that I have to pay I them Call because it's not tempting me to go back to the pharmacy I'm talking to a lady she tells me that it's not that I could pay but I have the proof in front of me but she hangs up the line in my face I call back she tells me to come by with the proof do you think it's me ente going he frets like the criss she hangs up the line again in my face what I do to have but thing its cost me $ 160 for 2 dye and a case of its a dye at $ 14 and something without the tax l 'other tincture has $ 12 and something minus the tax and its $ 70 fund and something minus the tax and she tells me that its not going up to $ 160 what to do its tempt me to pay twice for but product that I bought help me I condom (Original) La pire pharmacie aux Québec je vous explique le pk je dit la pire pharmacie j'ai payer mais produit aux contoire de la pharmacie etais avec ma chum de fille vue quelle magasiner encore je suis retournée la voir elle fini de magasiner elle paye ses chose en attendant je mais mes chose sur le comptoir car avais les bras mort car avais pas demander de sac elle fini de payer ses chose la personne qui était la a la caisse prend mais chose et les sanne a nouveau je lui dit ses deja payer il me demande le recu jai refusé le reçu la il me fais attendre pour aller voir si ses vrais que jai payer vue que j'ai la preuve quw jais payer sur mon compte en banque je retourne chez mon ami pour aller prendre une photo que jai payer je les appelle car sa me tente pas de retourner a pharmacie je parle a une madame elle me dit que sa ce pouvais pas que jai payer mais jai la preuve sous mais yeux elle me raccroche la ligne aux nez je rappelle elle me dit de passer avec la preuve penser vous que sa me tente de aller il fais frette comme le criss elle me raccroche encore la ligne aux nez quoi je fais pour avoir mais chose sa ma coûter 160$ pour 2 teinture et une caisse de son une teinture a 14$ et quelle que chose sans les taxe l'autre teinture a 12$ et quelle que chose sans les taxe et la caisse de son 70$ et quelle que chose sans les taxe et elle me dit que sa monte pas a 160$ quoi faire sa me tente pas de payer deux fois pour mais produit que jai acheter aider moi je capote

Alicia

Good overall. Product selection is not as great other Pharmaprix. Customer service lacks to be desired but in my experience its a Montreal thing.

Daniel Beaudoin

(Translated) Very good pharmacy. Good inventory, good service. (Original) Très bonne pharmacie. Bon inventaire, bon service.

Patrick P.

(Translated) Appointment made in the afternoon for the tetanus vaccine. No waiting, good explanations from the friendly and efficient nurse. She also informed me about other vaccines they make relevant for my age but always in explanatory mode without any pressure. In short, very good nursing service. The commercial part of the pharmacy is generally clean but sometimes a bit messy. What is most annoying is the non-systematic display of prices as in the area of men's shaving care (including electric razors). Looks like there are sections of the store particularly affected by this no-price epidemic ... not found a place to check for those by scanning the barcode either. Brief mixed experience for the commercial part. (Original) Rendez-vous pris l’après-midi pour le vaccin contre le tétanos. Aucune attente, bonnes explications de l’infirmière sympathique et efficace. Elle m’a aussi informé sur les autres vaccins qu’ils font pertinents pour mon âge mais toujours en mode explication sans aucune pression. Bref très bon service d’infirmière. La partie commerciale de la pharmacie est en général propre mais est parfois un peu en désordre. Ce qui est le plus agaçant est le non affichage systématique de prix comme dans le coin des soins de rasage pour homme (dont les rasoirs électriques). On dirait qu’il y a des sections de magasin particulièrement touchées par cette épidémie d’absence de prix... pas trouvé d’endroit où vérifier ceux-ci en scannant le code barre non plus. Bref expérience mitigée pour la partie commerciale.

Julie Humbert

(Translated) Good services and everything you need. (Original) Bons services et tout ce qu'il faut.

Madeleine Effingham

Pharmacy clerks are often not polite or very cold. Floor personnel much friendlier

Angela G

Waited 30 minutes for a prescription, and they got the wrong one! Wrong dose. I asked for generic they gave me the opposite. Everyone was complaining and waiting forever. Not returning.

Lynn Kirk

Very expensive and absolutely horrible customer service. Most of the cashiers are sullen, rude and very unhelpful. At the front cashes, they spend their time talking amongst themselves, rather than acknowledging the customers. I usually have to ask them to put my purchases in my bags and they get annoyed. Uh, it's your job. The pharmacy counter is awful too, the cashiers are so obnoxious and condescending. Before I transferred my file, I used to order refills by phone. More often than not, when I would go to pick it up (even a few days later), it would either not be ready, or the cashiers couldn't find it, or there would be mistakes. Then I would have to wait in the store for eons, to get the problem resolved. Once I switched to Jean Coutu, I realized that this Pharmaprix was also charging a lot more for medications. AVOID and spend your hard earned dollars, where they appreciate your business.

Stephane Boutin

They have everything. Great price

MCF MCF

Staff is rude, and line-ups are REALLY long! Jean Coutu in this neighborhood is way better!

Mat K

I don’t recommend to shop at this pharmacy Pharmacy staffs are very unfriendly Each time I order prescription, they make mistakes.

Charles Guerin

Unbelievable, they never, ever get the online prescriptions right. I use their MonDossier, and the pharmacists never, ever, read the comments such as "Make sure you give me the actual prescribed dosage". I note that my prescriptions often are filled to their economic advantage, and not what I requested. Not happy, looking for a better, local alternative

Panđa nøir

(Translated) Always excellent service (Original) Toujours un excellent service

Jeremy

Ive been getting my drugs from here since I’ve been a baby and never had a problem. Best dealer ever 10/10.

Mathieu Robitaille

(Translated) Very big for a pharmacy. (Original) Très grand pour une pharmacie.

Raz Louzon

Worst service place ever!!, I wait 1 hour for my medications, when I decided to make a delivery the pharmacist promised me it will not take long. After 5 hours they called me to say that someone will bring it in 5 minuets but no one came. When I finally called they said there is no delivery anymore and I should get it the day after. IF You can dont go there !!

Noam Perez

Best Pharmaprix ever. David is the best pharmacist out there. Great service and you can find loterally everything there. Amazing perfume selection too.

Alexandre Pry

(Translated) Unbelievable !!! Make sure he processes your prescription in front of you. They managed to lose my prescription. Very disappointed ! I'm sincerely thinking of changing pharmacy. Don't trust them. (Original) Incroyable !!! Assurez vous qu'il traite votre prescription devant vous. Ils ont réussi a perdre ma prescription. Très déçu ! Je pense sincèrement a changer de pharmacie. Ne leurs faite pas confiance.

Jean Pageau

(Translated) Several special coupons, but you must check the dates of the discounts on the flyer. (Original) Plusieurs bons spéciaux, mais il faut bien vérifier les dates des rabais sur la circulaire.

Sabrina Brooks

Very helpful staff especially for the elderly.

ESTEFANIA VALLEJO

They always try to make you paid more, for example giving just on week of medications with excuses is the insurance or giving you to different concentration capsules instead of the one to complete the dose. Today they wanted yo charge me 85 …

Sylvain Tardif

(Translated) A dedicated team that enjoys helping people (Original) Une equipe dévouée qui a plaisir a aider les gens

Kevin Anderson

We were just notified of Credit Card fraud of over $700 perpretrated at this store. Managers response was far from appropriate.

Yardena Schrier

Terrible I repeat terrible customer service do not go ther ther rude mean unfriendly u have to look things urself they don’t care speacily with covid 19 they leave empty stock no speacil rude cashier it’s a disaster!!!!!!

Markus K

Clerks are very rude. Family member told to go to a dollar store if she did not like the prices there. Will never shop there again.

Katherine Jourdain

(Translated) Very bad service. Price error on products and it does not comply with the law enforcement on price accuracy policy. In addition, the store manager responds stupidly, without empathy. (Original) Très mauvais service. Erreur de prix sur les produits et il ne respectent pas l'application de la loi sur la politique d'exactitude des prix. De plus, le gérant de magasin répond bêtement, sans empathie.

Frouli Kal

Worst customer service ever! The people in the lab are very rude and not helpful to their customers at all!

Maxime Marcoux

(Translated) Absolutely terrible, a staff almost entirely composed of settlers who spent their early years enjoying almost exclusively LePage glue sticks. I went in there with a product that they do not have in masagin and a perfume I bought in another Pharmaprix not too far from there, and they repeatedly insinuated that I had just stolen a perfume, even though I I had the bill with me. Even after the manager checked that the inventory was good and I had not stolen anything, an employee still asked to check the camera, which had already been done. He replied "The inventory is correct and I checked the cameras, we can not accuse him of anything", as if he still suspected me after all that. They asked me several times why I did not leave the perfume at home, and I (tried) explained several times that it does not tempt me to take 1 hour of bus every time I buy a product before I can to get into another Pharmaprix, but this concept seemed too difficult for them to understand, especially for the poor little employee who worked on cosmetics. Not everyone bright in there (Original) Absolument terrible, un staff presque entièrement composé de colons qui ont passé leur tendre enfance à déguster presque exclusivement des batonnets de colle LePage. Je suis entré là avec un produit qu'ils ne tiennent pas en masagin et un parfum que j'avais acheté dans un autre Pharmaprix pas trop loin de là, et ils ont insinué à répétiton que je venais de voler un parfum, même si j'avais la facture avec moi. Même après que le gérant ait vérifié que l'inventaire était bon et que je n'avais rien volé, une employée à quand même demandé de verifier les caméra, ce qui avait déjà été fait. Il a répondu "L'inventaire est correcte et jai vérifié les caméras, on peut pas l'accuser de rien", comme s'il me suspectait encore apres tout ca. Ils m'ont demandé plusieurs fois pourquoi je n'avait pas laissé le parfum chez moi, et jai (tenté) expliqué à plusieurs reprises que ça me tente pas de faire 1h de bus à chaque fois que j'achète un produit avant de pouvoir renter dans un autre Pharmaprix, mais ce concept leur semblait trop difficile à comprendre, surtout pour la pauvre petite employée qui travaillait aux cosmétiques. Pas tout du monde bright là-dedans

Yan Girard

(Translated) Good service (Original) Bon service

Ramin Mirhaj

All of the staffs are expensive and has no any friendly cashier

H K

Omg I don’t recommend this Pharmacy to anyone. Pharmacy employees are very unfriendly. I wish the owner take customer’s feedbacks seriously and improve their customer service.

Garshasp !

OMG. They are terrible! First time, After more than half an hours, They gave me wrong medication and I had been overcharged for that and it took 30 minutes further to makeup! Second time, I was in front of reception desk for 15 minutes and no one cared about me and took 30 minutes to receive my medication ! And again last night I went there to pick up my medication, I've been charged for one month but in the pills' bottle there are just for 15 days! They really drive me crazy! The cashier was rude and impolite as well. In one word, Don't waste your time, money, energy and save your day!

Éric Lacasse

(Translated) Accommodating opening hours and knowledgeable, friendly staff, but way too long a wait in the back for prescriptions ... sometimes you have to be patient! (Original) Heures d'ouverture accommodantes et personnel compétent et sympathique, mais beaucoup trop d'attente à l'arrière aux ordonnances... il faut parfois s'armer de patience!

Nancy Ferland

(Translated) Super dynamic and warm team always clean store excellent prevention against covid 19 well filled tablet I always find what I am looking for (Original) Equipe super dynamique et chaleureuse magasin toujours propre excellente prevention contre le covid 19 tablette bien remplie je trouve toujours ce que je cherche

francois trudeau

(Translated) worst experience for life (Original) pire experience a vie

S. Pearson

In general I'm satisfied with this pharmacy. I buy items & pick up prescriptions regularly; the cashiers run the gamut from extra helpful to a tiny bit unfriendly but most are professional and other staff are helpful.

Iryna Nishchemenko

Expensive. For a behind the counter medication that cost me 4.87$ at another pharmacy (the same evening), this Pharmaprix wanted to charge me 16$.

Sarah Fortin

(Translated) I do not know the reality of pharmacists ... but it is always very very long when we have prescriptions to recover even when we have them prepared in advance. When there are many expectations, it may be interesting to be notified, at least so that customers do not feel forgotten. On a more positive note, pharmacists are kind and courteous. (Original) Je ne connais pas la réalité des pharmaciens et pharmaciennes...mais c'est toujours très très long lorsque nous avons des prescriptions à récupérer et ce même lorsque nous les faisons préparer à l'avance. Lorsque qu'il y a beaucoup d'attentes, il serait peut-être intéressant d'en être avisé, du moins pour que les clients n'aient pas l'impression d'être oublié. Sur une note plus positives, les pharmaciens sont gentils et courtois.

Buahra Nadir

Post Canada’s office functions on its own timing on the desk here .. Saturday sundays are worst .. they closes at anytime they wanted ..

Stephen Lemish

No room to pack up the stuff you bought so you must do it on the floor and if you ask the cashier for help she looks at you like you are crazy. I asked her to move the flowers so i could use what little space there is but she said she wasnt permitted to do so. Shopping at Pharmaprix has become an unpleasant experience. When pointed out to management they don't care.

Alain Ouaknine

The service is very sloppy They don't pay attention to choose a medication that is covered by the insurance And before ordering we asked for the brand that was covered by the insurance Total lack of professional service

Danny L

Cashier spoke to me only in french even though I asked her a question in English. She made ZERO effort and was extremely rude. Also, told me I couldn't buy a gift card or lottery with a credit even tho this wasn't indicated anywhere. She had no tact and was rude the whole time. If she's so miserable maybe she should go work elsewhere

Jerry Vásquez

(Translated) Excellent service (Original) Excelent service

Kitty Beaulieu

It is Jan 28th 2018 around 3:35pm. I was patiently waiting to be served at the pharmacie cashier. One young lady was serving the customers before me and one of the counter was opened but the blond older cashier was standing away from the counter doing nothing. She saw me standing there but did not attempt to serve me or even acknowledge me. 5-7 minutes later, her friend showed up to pay her purchase and all of sudden, the older cashier came up to her post and start serving her friend. It was outrageously unprofessional and worst of all, it is not the first time with this particular cashier for her rudeness and cold heartedness. She is one of the bad appples that ruins the reputation of this pharmaprix.

M T

No client consideration at all,