Here we offer you the information of real people who know the services and products of Bosley's by Pet Valu (Fish Shop) in the territory of Campbell River (Canada).
To this day the business gets a rating of 4.4 over 5 and that score is based on 74 reviews.
As you can read, its rating is positive, and it is based on a large number of scores, so we can conclude that the evaluation is very credible. If many people have bothered to leave their review when they are happy with the service, is that it works.
You know that we don't usually stop to place evaluations when these are positive and we usually do it only if we've had a problem or incidence...
This Fish Shop belongs to the category of Pet store.
Always good selection
Great Sushi with a great view... Service was amazing as well.. great place!
Great service
Best catgrass
My family has come here a few times to pick up dog food , treats, toys etc but will be avoiding this place from now on. The last few times I've gone the staff has been unpleasant. They were talking to each other behind the counter and I had to get their attention and explain My dog had a small accident The girl and the guy staff looked at each other and I asked if there was paper towel and cleaning supplies and offered to clean it up, the girl at the counter replied back "uhhh....yeah could you?" Sounding annoyed Like I had disturbed her conversation, okay? sorry for the inconvience you guys. This has happened twice now. The time before that I was waiting to pay while a friend of theirs or a off the clock coworker talked with them and then turned his attention to me talking about a stupid balloon. The exchange was surreal, "did you know this balloon is pregnant?" .... "Can you see it?" "Uhh...yeah...." "the balloon is pregnant because there's a small balloon in it"... "Wow how did you even do that" it's like the staff there was higher than a kite because they were super chill with this mess going on and radiated this "ha...haa...thats funny bro" vibe and had been talking to their friend for like 30 minutes since I entered the store. Such a disappointing visit, I've never been to a pet store that the staff acted so unprofessionally and uncaring. I ended up leaving without purchasing anything because I didn't want to give this store my money after the terrible service. My dog doesn't even like going in there anymore and tries to leave when we went inside for those last 2 visits.
Love the dog bath it's so convenient and its priced right
Ferret day at Bosley's was a success for prospective ferret owners and for VIFERT
very knowledgable staff
Nice shop. Staff are always friendly and helpful.
Lots of variety and friendly staff.
Very helpful! Showed me everything I needed for my new kitty. Thank you!
Nice place. Has all you need for your pet.
Great place to take you big dogs to give them a bath.
Love the dog Wash, however staff were a little busy talking to eachother instead of paying attention to the customers. I had to ask for towels to dry my dog! Really?
Always excellent service and great deals!
Very friendly, knowledgeable staff!
Get a better toy selection !!!!!!!
very nice place to be in
I go to the other biosleys it better
The workers are very knowledgable and super sweet when you bring in your pet :)
We have enjoyed shopping here and purchased many items for our puppy. Two weeks after our first visit we walked in and they remembered us and the type of my puppy we were buying. They steered us away from an expensive dog bed pointing out how our puppy would chew at first and they helped us find a puppy shampoo that would work with our human scent sensitivities. The employees clearly enjoy their work and meeting the pets that visit. The quality of their Bailey and Bella home brand is very good; fashionable, yet durable and reasonably priced. The store layout invites browsing and they have an area for dog bathing at a reasonable price. They have Covid-19 protocols in place with limits on the number of people allowed in store. They carry all the main brands of pet food.
Positive experience with fun and knowledgeable staff
Awesome place my dog goes crazy every time we take her staff are super friendly and nice.
Super helpful staff.
Love this place! Excellent service at every location I've been to
The staff is always so friendly and very helpful.
I went there looking for a specific type harness and I was able to find it.......plus Christmas toys were 50% off so I found that much more. One very happy dog owner and puppy right here!!!!!
Good selection ...use mostly for Self serve dog baths ..great deal
Found few unique things for my dog. Has great area for dog wash.
Great place great staff
Every time I go to this Store Greeted with a smile Asked if I need Help Variety is over the top awesome I drive from Surrey to langley Thank you for your care and help for all My pets - cats - Dogs - birds all gotten Through you at your store ???? them all Thank you Lisa and dedicated committed staff to great customer service
Where can I start! Amazing staff so nice especially the manager!! They have so many choices for dog foods and treats and toys but for my rats they don’t have a lot. They always run out of rat food and they don’t have a lot of rodent toys or bird climbing toys that aren’t plastic. This all being said still the first place I go to get anything for my pets ♥️♥️ love the place just wish the rodent/bird section would grow.
Quick and easy shop... while they didn't have what we were looking for the staff was helpful and we made some impulse buys.
The manager and team were sooo good on helping me find the dog food right for my dog, wish i could come here more. Thanks guys!
Wide selection of pet food for both cats and dogs with good sales. Friendly and knowledgeable sales staff that are always happy to help and give recommendations.
Friendly, helpful staff, nice selection, and great prices.
I didn't go there
Super friendly staff, great selection
Nice, larger store. Good amount of space if you want to bring a puppy in for socializing. Staff is friendly. Standard Bosley’s products available here.
Adopted 2 kittens from here, helpful friendly staff.
Staff is always super helpful
Great place to give your dog a bath. The raised bath area certainly saves your back. Older dogs may have some difficulty getting into the bath area, but if they are not to large, you can lift them in
I especially love the staff here. They are so helpful. They carry the higher quality Dog food here at a fair price....but it is really because the staff are so genuine and knowledgeable that I make an effort to purchase products here.
Good selection and great staff and service
Great pet store, nice staff.
Great place for all your pets needs
The doggywash station is awesome worth the $10
Excellent sevice.
Good store and staff, but selection for cat food isn’t very good and what is available is quite pricey
Easy parking. Lots of product. Another good pet store on the valley
Great staff and lots of variety
The staff is very helpful.
Always great service at Bosley's. It may be a bit pricier than grocery stores but very worth it.
Always clean and organized, helpful staff, lots of selection and decent prices!
I have been to this location numerous times staff is always friendly, store is clean and products are never out of stock. Today my experience exceeded my expectation, I was there for the dog wash and realized I forgot to bring conditioner since they don’t supply it. I asked the employee if it was ok to grab a conditioner and pay for it when I was done bathing my dogs, she said let me check if we have any bottles for the dog wash station. She brought me the bottle of conditioner and I was happy to not spend an extra $13 to buy my own! Dog wash station is so convenient and very clean!
UPDATE: VERY disappointing visit today. I am in this store weekly. Today I tried to return an item. They remembered me buying it, they found the sale in the computer and it was still in original condition/tags, package. Never used. However, they still would only give me a store credit. It also WASN'T a sale item. Friendly, helpful staff. Never had A problem getting help or finding what I'm looking for.
The staff of always super friendly and always wanting to lend a helping hand
Has everything that you need and more.
It's kinda funny that u have to carry 20seperate cans of cat food back and fourth to the counter.just saying.great store wonderfully staff so nice.
It's ok. Not super helpful
Friendly services!
Very awesome place for my cats toys and harnesses! I get everything for my pets from there!
What a great pet store. Most everything you would want, a wash centre and very good staff.
Very professional and helpful
Wonderful staff, great service, clean, well organized, everything you need!
Good assortment.
I come here often because I recently moved into the neighborhood. This review is for Kim a staff member she was quite friendly and greeted me with a smile. I have been here a few times and the “manger” I think was not happy to be there at all. I don’t know her name. I give 5 starts because the store is clean, organized and kim seemed friendly and looked like she actually wanted to be there.
So good
Always an excellent experience when I shop here, which is often. Super friendly and knowledgable and the owner is wonderful, warm, and professional—the perfect person to be in this business! The only place I go for my pet sitting business and for all of my own dog and cat needs. A great place to shop!
Love coming here. Hey always have he larger Acana bags in stock and very friendly service
It was our Butters puppy birthday so we took him out on the town for the day! Stopped in to buy him a coat since the other stores were so expensive. Found several choices both on Mark down table and in stock. He got 2!!! Girls were helpful and kind to us so we also got sone treats and toys ???????????? Fantastic place to go on a special day, thanks ????
Staff could work on service skills and repairs to dog bath would help
Two people only allowed in store at any time, that's a good thing. They don't want you walking around the store they want to shop for you, that's fine! Staff wearing no gloves or mask ???? not fine. Hey you don't want my germs in the store but I'm suposed to be assured that you don't have anything wrong with you while you touch the products I'm about to purchase! No thank you!!! ????????????????????
I couldn't find a sectuon for bulk dog treats
Nice staff!
Always greeted and served promptly here. They help out with delivering items to your vehicle without being asked if you have more than you can handle (e.g. cat food + dog food + cat litter). The free bag of food program is great too!
Great service, knowledgeable staff, and an overall great experience
Loved the bath for my pups
Yup
High prices, but okay store for pets
This is from a dog owner's perspective. They have a very large range of dog toys, snacks and other pet accessories. Some of the standouts that differentiate this place from other pet stores for me was their raw food freezer and dog treat puzzle toys. They also have sample packets of some of their snacks so that your pet can try it before you buy it. Everything in store looks good, but prices are on the higher end in my opinion. It's a great place to check out if you're looking to pamper your pooch though.
The staff there are very helpful and have lots of knowledge. And they make the shopping experience different than walking into a petsmart or Mr. Pets. Definitely makes me want to go back again. They aim to please.
Always very helpful and friendly staff. Lots of products and advice.
Great variety of stuff. And the staff are awesome.
Always have what I need. Great staff and always cheerful.
Friendly staff, nice store.
Nice store good selection,. However my dog refuses to proved me feedback on our kibble choice for him. We got him a cute sweater that he wears like a shame blanket.
I love the dog wash option at most bosleys locations, this was the first time I used the Langley one and it was no where near the quality of other places. The leash secure on both tubs were broken, and not safe to secure your dog unless you wanted to keep their collar on and get it wet. The rubber scrub brush was full of brown grime.. kinda gross and they only offered one type of soap, which wasn't labelled.. I'm still grateful for a cheap bath option like this but other places really set the quality standards much higher with things like multiple soaps to choose from including hypoallergenic (which I would have just brought my own if I knew it wasn't going to be an option).
Great location, friendly staff and of course you can always bring your dog in for a shop around and a treat! They carry most popular brands of dog & cat food.
Great dog washing facility - saves having to do it at home!
Great staff!!!!
Always a good sale and friendly staff.
I love baileys because the staff are friendly and knowledgable about various pet foods.
Girls were sooo friendly when registering my Mastiff/Lab
Friendly staff, good location, good selection. No complaints here. Food is pricey but it's not your average grocery store garbage, so you get what you pay for I guess, though I wish my growing GSD pup would eat a bit less of it. To the guy whining about animal clothes not being hung up, get real. They're born with clothing already, you weirdo. Play dress up with your secret doll collection
Great service here!
Huge store, great stock... Awesome bath area for doggies. Staff are awesome...
Good selection and helpful staff.
Good store and service
Very friendly greets you with a smile. Customer service oK!!
Helped at 10 minutes to closing by a friendly and knowledgeable associate. I would give her 5 stars but have taken one off for price as they seem more expensive than the pet store across the street.
The food taste like cat food. Edit: I ate cat food
A nice location with very friendly staff. The only problem with Bosley's is that they overpriced everything so much. I nnly come here if the products I need are sold out elsewhere.
????
Great staff, ok pricing good location.
Great store. Good sales and selection
Friendly, helpful staff and good selection. Only once did they not have what I needed in stock, but they immediately called their other store (across on the other side of town) for me, to sort me out! Love their loyalty program for bags of dog food.
Quality of service and product is fabulous, I would shop there regularly but the prices are a bit high for me. 'You pay the price for quality'
I get my dogs' nails cut at Bosleys. Always friendly plus helpful when choosing food. Treats. Toys.
Great selection and helpful staff
They have a great selection ????
I buy my dog food from there and the staff are always friendly and helpful.
Staff are amazingly helpful
Not impressed with the lack of customer service. 2 weeks in a row the food I had to 'special order' did not come in and nobody bothered to call and tell me that it was back ordered even though I had left my number after the first time I went to check without it being there. I wasnt even asked for my number initially although I offered and was told not to worry. Not sure if they understand that our furry family members need this food to eat and live and with a little notice I could have planned to go elsewhere earlier than last minute. ???
Helpful, knowledgeable staff.
All prices are higher then petsmart.
Exactly what you'd expect. No surprises. Reasonable selection and prices.
Great dog wash facilities (2 stations) in the back of the store; all shampoos & towels are included for $10! ????
Great products for your beloved pet. The staff are also very knowledgable in the products available and what to recommend for certain issues. The dog washing station is also great and cost effective. Super simple to use.
Good service and quality pet food.
Came here for the dog wash, great set up
Staff was friendly, unfortunately very slow to attend to customers unless u get on them. The wash station for ur fur loved one is great! They supply an option of assorted shampoos & conditioners that are all very nice. Good prices on dog jackets when there on sale which is great because no other pet store ever has them on sale. My dog loves having his bath time there & yes the owner washes there dog. ♡
(Translated) Excellent service ???????? you can go to bathe your pet (Original) Excelente servicio ????????puedes ir a bañar a tu mascota
Great staff. The dog wash is a fantastic option for us people in townhouses with large dogs. Although I did notice that the store over off hwy 10 had some more options for shampoo available!
not many items for birds available.
The best Bosley's in the area, staff is friendly, lots of good products at reasonable prices.
The owner and staff are super nice. They'll even carry your stuff out for you. In fact the owner insists upon it when he is there and has another person to man the till. The selection is also great! Prices are the same as any other pet store.
Always friendly and helpful!
Nice place
Excellent customer service!
Helpful staff and great place to get your dog washed!
It was great
Walked in to ask about cat food. Fellow behind the desk came out and absolutely knew everything about the entire line of cat food they offer. Something you don't get at big box or online. Great job !
Yes bos
Great staff, lots of products, fabulous service
I always have friendly helpful service here. Often the staff will help carry a heavy bag of dog food out to my car. They have a good selection of toys and treats also.
Great friendly service!!
Great staff, love the pet bath
Been in their 2-3 times. Rude staff who certainly aren't helpful. Your loss because I don't mind driving all the way to Chilliwack to see friendly helpful faces when I walk through the door. You people are rude. few people in store and I was in there for over 5 minutes without anyone asking to help me. BYE!
Great service and self wash stations.
Friendly and helpful staff. Good products. My pup loves it here too :)
I have switched pet stores due to killer customer service skills and knowledge on products! I am a novice cat owner and Meg terry is my go to person (guru of fickle cats that act like finicky plants) everyone ive spoken to there is great. I shouldn't pick favourites, but she has helped me the most with Everything!!!
Friendly staff and great selection of products.
Very helpful, we were in a hurry, and they helped us quickly. Great service with a smile.
The staff here are always A+ happy to shop with them whenever I can
Friendly as per usual , give this chain of stores some love ????
Very friendly staff. So much to see and touch. We just got a rehomed cat and needed a harness even tho she doesn't want to wear it lol. The staff was helpful and polite and I was in and out in no time and happy with my purchase.
Sold me a coat and didnt tell me it was exchange or in store credit only!! Found out when I came to return it. They dont honor the "bag" program if you have a card from another Pet Value' either.
Friendly and helpful
Great dog self wash . The staff are great with customers
Always so helpful and patient. My go to store :)
Good service .. $$ ok
Way Overpriced for dog food. Friendly staff though.
I won't shop anywhere else for my cats needs
Great place to wash your dog they've all the supplies included, EZ access and it's cheap-ten bucks! you can't go wrong.
Fantastic service. They also offer a wide selection of quality goods. I've tried their Ultra brand products and the pets seem to like them!
The staff are friendly and helpful, store is clean as well :)
Friendly and helpful staff
Really like the bath area for dogs
Friendly and helpful staff!
Friendly service
Good selection, helpful staff, great package deals on basic pet supplies.
Great staff. Very helpful
Staff are super helpful! We've bought everything from food to toys to a coat for our cat here and never had any issues getting assistance or guidance.
Best Pet Store in Chilliwack. Free rewards program with great perks. Staff are always friendly, happy, informed and have amazing advice. The dog wash stations are always clean (currently appointment only) and have a wide variety of shampoos and conditioner too. This location is very Covid aware and have full sanitation protocols. I can’t say enough good things about this location, they have my loyalty.
I hesitate to talk to positively about any big pet store, but I have to say that these guys do cooperate with local shelters and rescues which is great, and the staff are nice. That being said, they still offer hamster cages that are too small for hamsters, beta tanks that are too small for a beta, unhealthy ferret food and all the usual tropes of a big pet store. The main things they are extremely well equipped with: cat litter, cat and dog food, cat and dog accessories, grooming supplies. For these things I like to shop here. Anything more exotic or aquatic, do your research and don't impulse buy here.
Service is very good. Helpful staff.
Very knowledgeable staff and your pets can come with !
Help file and nice and friendly
Friendly, helpful staff, and a good selection of pet food and supplies. This location is always very clean and we'll organized - if you can't find what you're looking for just wait about 30 seconds and one of the staff will find you to lend a hand.
I stopped in to the Willowby Bosley's and I found the best dog food that my dog has ever had and I am very happy about that. Everything was neat and tidy the staff was pretty good and the selection was great.
Always good customer service and the best dog wash in the area
Friendly service, great products
This Bosley always has stock. Love it. Not all bosleys are the same ????
Very helpful staff ????
I've been buying my cat supplies at the 202 and 62 location, for some time. As a disabled senior, I am thankful for the curbside pickup and also the senior discount. The lovely people at Bosley's are always helpful and go the extra mile!
Staff was super helpful and informative!
Loyal customer. They make it easy to shop there given the challenges of the Covid-19 era. All of the Parksville staff are knowledgeable & helpful. Huge variety and selection. I conveniently order my canned cat food by the case and it saves me time. I feel like they are there to help. 5 out of 5!
They were very helpful helping fit my dog with a harness to seatbelt her in the car. Thank for helping me keep my fur baby safe!!!
The staff is always friendly and knowledgeable, and seemingly genuinely folks. I always leave that place with a smile on my face.
Great dog wash! Friendly staff, pets welcome! It's great when you can let your dog pick his own bone!
The staff is super friendly and knowledgeable!
Nice clean facility to wash your dog
Great knowledgeable staff and manager ! If I can't find what I'm looking for they will order it for me :)
The people there are amazing! The store is always clean, always organized, and always smelling good :) love this store and will only shop here!!!
Wonderful store! Huge selection with staff that is well versed in pet varieties and dietary types. We were given loads of valuable info from the staff there, and some free samples to try out before our purchase. The addition of a full fledged dog Wash station (with warm water) is an especially nice feature for all owners. The convenient location, great prices, and the two adorable kitties (that were wonderful models by the way) only cement Bosleys as a great option for those looking for pet supplies in Langley. Fantastic!
Popped into the Willowbrook Smartcenter location and Jesse helped us so much! Answered all of questions and was so happy ans pleasant! Was a great experience and the store had all of the stock we needed for our doggo. Highly recommend this location!
Staff are excellent. Robynne is super helpful, friendly and informative
Wow. I wish I could give this place 6 stars, because the customer service was AMAZING. I came in today to use the self serve dog bath service, and Bosley’s exceeded my expectations. The two people working, (one gentleman that I unfortunately didn’t get the name of, and a woman named Summer) were absolutely amazing. Summer chatted with me as the gentleman cleaned and prepared the pet bath for us. My 60 pound Pyrenees mix, Orca is very shy and skiddish towards people, and Summer did not push or force an interaction between her and Orca, but instead offered a treat and got down to eye level to show Orca that she wasn’t a threat. She ended up taking treats and was pretty comfortable in the setting. Summer brought us over to the dog bath when it was ready, explained everything and even brought treats to help calm Orca down! $10.50 with taxes for a comfortable and easily accessible dog bath, any shampoo you can ever think of right at your finger tips, adjustable water temperature, adjustable water pressure, a collar to keep your Buddy in place, towels, a doggy blow drier, and TREATS all in 45 minute window to bath and dry your dog. I think it’s safe to say that with my experience today (especially because of customer service, I will be returning biweekly to bath my baby. Thank you Summer and the gentleman that was working as well, you guys deserve a raise! ????????????????
Good selection of quality products. Friendly helpful staff. Excellent safety and sanitation practices during the covid-19 pandemic.
Very friendly.
Pup had so much fun going thru the nice wood floor aisles here and got to see other sweet puppies and their owners. He was really happy eating a special mini meal from here. They gave us a new puppy owner guidebook to help us out too which was so thoughtful. ????
Do not use their services, just a rip off! Took my dog to have his nails clipped and did some shopping while I was there. Did not check his nails in store when I got home only two nails had been clipped the rest were either completely ignored or barely trimmed. Of course they charged me full price for this service so... I guess they feel they need the money more than your animal does!!!
(Translated) Good store, sells dog and cat food! Good service too! (Original) Boa loja, vende ração para cães e gatos! Bom atendimento também!
Not interested in your follow up. Stop asking.
Good quality items. A little pricy. Great dog bath.
puppy treats here please
Clean and good service, price is right
Best Christmas Dog toys and snacks in town this year!
Friendly staff, not too busy. Competitive prices. Temptations cat treats were cheaper than big box stores. Plus you can bring your pups in.
Friendly staff, clean store, beautiful tub area for bathing your dog, adequate prices, lots of options for everything you're looking for.
Friendly staff and great variety of pet food
Great facility, nice staff, dog loved his shampoo and blow dry. Value for this self service was very reasonable, and included towels, shampoos and conditioners, as well as quality dog treats. Thanks so much. We will be back!
Not very clean.
Love the staff here they are so friendly (like every Bosleys I've been to) and knowledgeable! The store is clean and the variety of pet supplies is very large.
My dog loves going there a very calm atmosphere , great for your furry kids
Just welcomed my new puppy to our family, and I wanted to get some fun essentials for her!! Went into Bosleys this evening, and was met by Susie. She was absolutely wonderful! She was very patient, knowledgeable, helpful, and suggested some wonderful toys for my little girl!! ....also got lots of other fun stuff she recommended! I think we are set, thanks to Susie! For sure the place to go!!! Thank you, Susie, for being so awesome!!! ????????????
The staff was super helpful with information and giving out their opinion of what would be best for our Cat. The pricing is better than some of bigger store and great selection of food for cat and dogs !
I have never had a bad experience at this store. The eother have the products I need or tell me where to find them. The prices are fair, the staff are great, and they are locally owned. The only reason I heald a star back is the size of the store, which may be more about my size and less about the store. At 6' and 220lbs the isles are a bit cramped for me.
Very courteous and helpful staff and good quality products
Did not have cat grass available in seed
Great selection and friendly staff
Went to check the dog bathing station. It was clean, organized and $10! Call to book a time 45min to do it . Helpful staff
You can pet well here
I must say Emily Assistant Manager truly went above and beyond my expectations. I ordered something online for pick up. The money already came out of my account. When I went to pick it up there was no record of it in their system. Emily called the help desk and was so diligent in trying to sort it out. They did have the item in stock however I had to pay for it again. Emily gave me a discount for the trouble and said the money should be returned to my account with in a few days. The money was returned and Emily even did a follow up call to confirm. What an amazing young woman and what fantastic service. I hope your superiors recognize how valuable you are.
Always a good experience to go to this Bosley. They have everything stocked and friendly staff. :)
Friendly and helpful
Friendly knowledge staff. Wouldn't shop anywhere else .
Went in for a halti. They didn't have the right size. The young fellow who helped me made a couple good suggestions, he helped me with a different anti pull (harness this time) which I bought. Competent and courteous. Well done.
awesome people here. good facilities for washing dogs too
Bosley’s Pet store in Langley was so cute filled with so much great dog and cat stuff! Our Yorkiepoo puppy was having so much fun fun trying on raincoats today!
Overall decent. But It would be really appreciated if the water pressure is optimum. The water is soooooo slow that it took me 1 hour to give bath to my dog, which I can normally finish in 15 to 20 minutes. They started both the bathing station but, only one of them have the wire collar to keep your dog inside the bathing area. Upon asking, you hear they are sorry about that. Hope they improve on these kind of basic services.
Friendly staff, lots of choices.
I have just left Bosleys yet again distraught for the poor Betta fish. Out of the 20 I saw today, less than half were even moving. Most of them laying dead or were completely motionless out of no will left to live in a small Tupperware. It pains me to see living animals in these conditions and I wish there was something I could do for each and every one of these fish. Please, bosleys, PLEASE do better. I was almost in tears having to see these poor souls next to the cat food. It’s hard to just ignore and continue on with your day when you come across something like this.
Staff are awesome
Always treated great when I come to Bosleys, wonderful customer service here ????
Love the dog baths. It's a back saver!!!
Fantastic brands
Sunday Nov 8th, 2pm, came in and bought a bag of cat food and it was supposed to come with a free bag of cat treats I didn't say anything I watched the cashier ring it in with my purchase and proceeded to then not give it to me and pretend like it was not included and when I asked about it I was told she would have to ring in the whole order again. Didn't ask for the receipt and as she called me while I walked out the door, we'll be finding another local pet shop.
Nice
Great place
Great place to go for pet supplies. Some of it is a little over priced
They have a great selection for your pets. Helpful staff as well
Great selection, friendly service. Highly recommend
Been coming here for 12 years and highly recommend to friends and family for all the pet needs
The friendliest pet food store around.
The staff are super knowledgeable and nice.
Bit pricey for my taste.
Nice staff
The staff is always super friendly when you go in there. They have a dog wash it's setup so nicely, my Great Dane actually wasn't scared!
Friendly and knowledgeable staff! Would be great on GetintheLoop App :)
Good service
Great store, good service. They also have a loyalty plan where you get the 12th bag free.
Sirius
The staff definitely love animals! I brought my 3 month old French Bulldog in this afternoon and the girl fell to the floor and started playing with my puppy. The other two staff also joined in. My dog didn't want to leave the store they were all so amazing! They had exactly what I was looking for, as well as a couple other things, and they were so helpful. We had an amazing experience there today. Thank you so much! ????
I went in stressed, the lady helped me out even went as far as going through in received stock to get me the citronella collar. And even offered another suggestions for my aging and senile going dog. Thank you
Amazing and friendly staff. Outstanding selections for your pet. Store is neat,clean and in excellent condition. I'll shop there for my dog anytime.
So much variety for pet food! Prices are a little expensive but they carry a lot of brands that other pet stores don’t carry.
Very helpful sales person and nice shop
Friendly Staff
The best place if looking to adopt a cat or kitten, also great supplies/accessories for all fur and feather babies out there ❤️❤️
Great products and selection. Destination location. Same or Sale items cost the same price at Woofy's in the Comox Valley and we get Military and Senoir discounts there regularly.
Beautiful, clean store. Staff are always very friendly and knowledgable. Awesome place to go!
Friendly staff, clean store and usually well stocked. They've been able to give me tonnes of advice for my cats, dogs, and guinea pigs. Organized and well stocked
Love this store and the staff...
Awesome place to take the dog for a bath.
Great service and staff always helpful when in the store trying to get your best friend something special!!!
They had what I needed and was super helpful when I asked questions.
Staff there is always friendly and helpful.
Always friendly and knowledgable.
Great staff awesome dog wash station
Pet food is so expensive...everywhere!????
The employee at bosleys are extremely helpful and they have a full range of products for your beloved pets.they also have a doggy washing station for your dog to be washed.
This is a rating from my dog. He loves this place. He loves the bath here and chooses his treats as well . The customer service people love him and he loves them.
We did our first pet wash with my very stinky farm dog. Lots of water, shampoo and clean fresh towels, and bowls and bowls of treats. Used the dryer and took about half an hour with my very hairy bernese. Great experience and signed up for loyalty 7th wash free .
Great staff, excellent assortment of pet foods, treats and accessories. Did I mention great staff!
They're very helpful when you're looking for a product that's better for your dog whether for food or for grooming.
the staff was extremely rude and very unhelpful. I hope this staff gets proper customer service training. Very disappointed.
Love the selection but hate the fact that, whenever I place an order for an item, leaving my name and number for when the shipment comes in, they never call to tell me my order is in. Big down fall for my shopping experience
A huge shout out to Meghan at the CR Bosley’s today. She was so friendly, knowledgeable and helpful! I have a pup with allergies and the grain free food options are confusing with all the media lately. She walked me though the food, the ingredients and answered questions I wouldn’t expect her to even have the info on! I am so grateful for her help today. What an employee. When I praised her, she gave all credit to her manager. The manager should be so proud. Thank you Meghan!
Great customer service
Super friendly and helpful!
Just a thought your staff should know what type of dog foods are high in fiber and low in carbs for diabetic cats or dogs you do work in a pet store
Very friendly. Honest advice. Good varieties of cat food flavors. Wide variety of stock.
I love Bosley's by Walmart! Staff are so friendly and the dog washing station is a life saver!
Great friendly service and knowledge of their product.
The worst experience I've had at a pet store! Went to this place for a dog wash. During the whole time, i am the only one whos washing my dog, no line ups nor others waiting. While i am almost finish, brushing my dog’s hair after the wash. The staff Josh who have tattoos all over him, came over with an attitude said "The wash is only for 30 mins, you have been washing your dog for too long." I told Josh i am brushing my dog, so what do you want me to do? Then Josh replied: "This is only for wash, it's not for combing your dog!" When i went up to the counter to pay, i ask Josh several times, where does it say 30 mins per wash? And where does it say no combing? Josh did try very hard to look for it, but Josh couldn't find any signs or paper work saids 30 mins only or no combing. However i did find some interesting signs on their wall: 12 steps to the perfect paw wash experience- step 10 saids use brush to remove any knots in fur! And $10 each wash~time limitations not mentioned! Josh’s explanation is thats what they "usually" tell the dog owners~but not by the company policy! Probably thats what lazy staff usually do to kick out customers, so they can enjoy a quiet evening during working hours!
We do all of our shopping for our pets at the Bosleys in Campbell River. All of the staff there are exceptionally friendly and helpful! Kat and Meg are very knowledgeable about the products they sell and always have the answers to our questions about pet food and supplies! We absolutely recommend them!
The Staff at Delta Bosleys are five star Amazing!! Friendly, knowledgeable and caring!! Dog wash is awesome! So many dog treats and great frozen raw food selection! Summer, Hayley, Jessie and Jack! Thank you for being so helpful every time I see them!!
Staff very friendly and knowledgeable
The staff here are always so nice and helpful.
Always very helpful staff
The staff in the Campbell River location are fairly friendly AND appear to know what they're talking about. Good deal!
Awesome customer service
My dog is in love with the store. Staff are always friendly and helpful.
Kind staff, very helpful with valuable suggestions to set up up with our new puppy !!
I did NOT go there.
Overpriced
Your one stop dog wash shop.
Great atmosphere and waitressing
Great treat for your pets
Called to book a dog bath for a specific time and the guy said it was available... I guess he wrote my info down under the wrong time slot.. I even confirmed the time with him before hanging up was for 12pm. I switched my day around to get here on time for my appointment to find out it was marked in for 1 hour before. Why would you take down my phone # and info if your not even going to call and confirm if I am coming to the appt or not? Instead it's easier to just mark as a no show and basically rather rather providing some decent customer service.
Kat and her team are great! Customer service at it's finest ????
Good selection. Higher quality
Staff not nice
Helpful staff. A good selection of pet foods and supplies. They also have a loyalty program.
Great staff always willing to help you find what you need with good information.
The dog wash certainly keeps us coming back! Store has great layout, nice wide aisles and great selection of everything! And yes my dog does get to pick out his own treat after his bath!
great place to wash our dog .only problem was the dryer only blows cold and didnt dry the thicker hair we had to finish at home
These people are unresponsive and completely unable to answer questions. When you go in there, it is as if you don’t exist.
Amazing staff, they went out of their way to help trim my puppy's nails
Best place to get stuff for your dog in North Delta
Super helpful and knowledgeable staff
Friendly service
Lots of great products, helpful staff & wonderful dog washing stations.
Awesome dog wash there, friendly staff
Great place to take your pet, staff are very friendly
Staff are always helpful
Do it yourself doggie wash.
Expensive and staff are not well informed
My go-to store for my cats. I have some pretty fussy eaters at home, so the return policy on food here is excellent. The store selection is quite varied, and nicely organized. It is always kept quite clean, and welcoming. When it comes to the staff, they are very knowledgable, and always willing to help if you have any questions.
Great place to shop with your pets.
Clean store with lots of options. Helpful staff.
Fantastic personalized service. Staff is always knowledgeable and professional and its always a treat to go shopping there!
I just went in today to grab a quick item before they closed. I was already heading up to the counter and a man asked me if I was looking for anything in particular. I said no because I didn't need help and just wanted to get to the cashier. The cashier didn't greet me or anything but just demanded my phone number and when I asked why she needed my number, she rudely slammed her finger onto the keyboard and said in a rude tone "OKAY." It was really rude of her so I just told her I wasn't going to be purchasing my item anymore. I will never shop at this location again. I don't get this type of attitude from Walmart across the street.
Friendly people with a personable owner make this store special. Lots of price deals. Of course your pet can come in and shop too!
It is so convenient to be able to bath my great dane here.
Staff is great and so is the selection of toys supplies !
Wide range of choice for products with quality staff. Store manager herself helped immediately to get aquarium conditioner.
Very knowledgeable staff and friendly service
Amazing very good with animals and great customer service
Has everything I need for my pet.
Amazing staff, extremely helpful and friendly, from pet lovers to pet lovers this is an amazing store.
Amazing customer service and a great selection. The staff at the Campbell River store are friendly, engaging and always greet you with a smile. One staff member in particular stands out - Meghan. Meghan has gone out of her way to get to know us and our dogs. She is caring, compassionate and consistently goes above and beyond. Yes, there are many on-line options for pet products but they lack the personal touch that Bosley's provides.
Staff are exceptional...knowledge...attitude. dogs welcome.
The young woman who helped me was very good.
Nice place love going there with my grandkids awesome
My cat died and I had so much unopened food (cans) They were not happy when I asked if I could return the cans.
First visit .. staff was helpful .. store is nicely laid out... thanx
Great pet store, lots of choices for healthy food and treats. More pricey than other options but great staff and helpful service make up for it!
The selection for pets here is great. The parking lot is large and free with disability parking as well. Prices are good and choices are varied, and the staff are very friendly and helpful. Every last Thursday in the month is seniors day so you can save
Took my giant furball there for a bath and will never try to do it at home again. Raised tubs, everything supplied and at a low price with friendly service too! You can't ask for anything better.
Love this store , very helpful and friendly staff!!!
Less bite than bark
Great staff and store...ignore Jackie's comments above who is a chronic complainer
Love this place! Dog gets a bath and they always have my dog's fave food.
Great friendly people and organized
Awesome place
Staff are wonderful
Dogs allowed, good variety
Been going to these stores all over Canada. I drive up every 2 months to get my dog food, despite the US Border harassment, not believing one would travel from BHAM to buy dog food. They have what I want, Canadian made Orijen. Will visit again shortly.
Great stuff for your pets. Well stocked.
Good place for pet supplies
awesome service, Tanya was amazing and spent a great deal of time with me.
Clean store, great staff. Lots of options.
I have always received good service here and helpful advice.
Awesome place to wash the dogs
Best selling point for me is the Large Dog wash area. Perfect bath area for my 200lb English Mastiff. He even gets a treat when done. ????
Bad service. I’d give zero stars if I could!
Great dog bathing equipment....good selection of foods and equipment but expensive.
Great staff horrible prices tho
Great selection and service
It's a pet store
I love th Bosleys near Wal Mart The owner and the girls are so sweet and helpful !
The 2 young women were both friendly and helpful.
Anytime I have needed suggestions for our cats, they quickly point me in the right direction. Kat and Meg are real assets to the store and we appreciate their service. Very organized and smaller than some of the other pet stores I have gone to in the past. I can always find exactly what I am looking for and then some! Great selection of treats and food. I've always found the employees at this store to be friendly, extremely knowledgable, and easy to communicate with.They are eager to assist you with whatever you need, even if that means having a longer than expected conversation:) They are very intentional with their words and the information that they share with you, treating your pet as though they were their own! I also love that they do not sell live animals in their store. Will definitely be making this store our number one stop for pet supplies.
Always kind employees, well stocked store. A few employees are knowledgeable, can always find what you need but all items seem to be over priced. For example, harnesses are $25 - $50 each and customers can purchase the same type of harness and just as well made, for $4 from the Dollar Stores. I have been using a few $4 harnesses at 3x day for 5 months and thrown them in the wash and they're still in perfect shape. There needs to be better prices at Bosleys as there is competition who have much lower pricing. 3 Stars
Used to shop her regularly. This place has gone downhill every since switched to corporate. The staff do not greet you when you enter and the store is always so cluttered. Looks like it hasn’t been cleaned in ages.
Rude staff, no help at all. Looking for foot protection for our dog and after 15 minutes of looking on our own we left empty handed
Friendly staff
They are very knowledgeable on all pet neeeds
Great products, but twice I have come during listed business hours and sound it closed. Incredibly frustrating, especially since the new business hours are shorter than the average workday. I think I'll have to shop elsewhere.
Good selection
Staff was friendly particularly a girl who drove a charger RT it's worth $50,000 plus and they must pay really well there
Our go to pet store. Great staff!
The lady who helped me was so incredibly rude. Tried telling me what my dog was and was not. Definitely not going back to this location again.
Aw, they're always nice and helpful there. Go visit Higgins the cat and a cool African Grey parrot. Very clean store.
Friendly staff, lots of great food options and a nice dog washing station
Took my new rescue pup to be fitted for a new harness and leash at this store and I couldn't be happier with the service I was provided. He not only tried on my pup different harnesses till we found the perfect one, he also gave my pup a treat. I love this place!
Used to go there almost every week for my kitty. I had a bad experience there I asked for a buggy and I was told there was only one and it was being used. How does a big corporation have only one buggy for customers? I then asked for a flat and was given the wrong box it was for dogs and I needed a cat one wrong one given from the man at the register with a pony tail. I asked for a manager and there was not one working. I have never met management there before they are never there. Terrible service...poorly trained employees..., blaming management. If I could give negative one star I would.
No choice but to shop here otherwise the dog might revolt
Very good spaciouse pet store. Good selection. Could not find a buggy or basket to shop with.
Great staff work here, love this place
They carry real dog food (not garbage like Iams) at reasonable prices and offer a loyalty program for a free bag of food when you have bought 10. Staff are friendly and location is convenient.
Love bosleys!
Great set up to bath your dog yourself
Comfortable for my pet
Products are plenty and reasonably priced
Love the dog washing options.
Wow gone downhill...staff are just rude!!!!!
Pet Store
Love Bosley's Courtenay! They are always so friendly and helpful. The price is reasonable and quality is top notch!
Friendly staff. Love the dog wash ????
Love this place!
Love this store on 202and64 in Langley. Can always find what I need here for my pets. Staff are very friendly and helpful.
I was not impressed with the staff at this location. Pretty much all of them are judgemental. I understand that they care about animals etc but do not roll your eyes at me when I am speaking about what to feed my dog. I had worked in the animal industry for 10+ years and I know what is right for my pet. These people judge you harshly if you do something they disagree with. There is a right and a wrong way to deal with customers and they do not do it right. I would go somewhere else.
extremely friendly and helpful staff. Lots of stuff to pick from! They always have something for my cats ???? ❤
Wasn't even there, this showed up on my phone for some reason
Credit cards not accepted.
Staff are always friendly and helpful. When we first adopted our kittens they helped us find everything we needed.
I have cats so I'm not usually seeking the variety of goods and services dog owners require but it's clear that this shop does have that wide range. Most important to me is that I've finally found a cost-effective kitty litter that is an acceptable substitute for the discontinued Max Cat. That alone will keep me coming back!!
I was in on May 8th for the rescue fund raiser dog photos, I have never received my photos so I called the store yesterday. The person on the phone was going to email the photographer and copy me on the email. I have not seen that either … never again!
Great place to get dog food. They have lots of of deals and special promotions.
Love the do it yourself dog wash, reasonable and no clean up. Need appointment now
I was in today asking about some food for my dogs. While I was waiting for my turn I overheard the owner, a lovely lady and her manager talking to a customer about a return on some food. When they let the lady know an almost empty bag was not eligible for their return policy the lady became very nasty and rude and attacked the owner personally about her ability to run the store and said something quite shockingly racist. She then told them she would no longer shop there and they politely told her that was her choice and to have a nice day. Had that been me I probably would have blown a gasket. They offered every courtesy and patiently explained the situation and handled everything professionally. I’m sorry it happened. Then staff here is fantastic and they really know their stuff! Highly recommend!????
I prefer Dogwood Petmart, but the staff here are really friendly. Unfortunately due to being a box company, they can't control their pricing or rewards system so it's cheaper and more beneficial to go to Dogwood Petmart. Pro of here though is self serve pet wash and a wider variety than Dogwood.
I love this place. The staff are awesome, so willing to help out. Prices are great. It's my go to pet supply store.
Ok sales staff not the best.
Nice little shop ????
Great customer service! They have the best prices for what you are buying. 10/10 would shop again.
So friendly and helpful
Great selection
Awesome selection
The worst experience I've had at a pet store. The bathing area was super dirty from previous dog owners that leave it full of hair... floor seemed that it was never cleaned up (throughout the day) and I understand that it can get pretty messy but funny thing is that they were just talking and laughing throughout the whole time I was there (30 ish mins).
Not very good
It's not the best Bosley'!!!! The dog was shampoos are all mixed with water.
Amazing place for all your pet's needs. Well stocked. Friendly staff.
Handy place to get pet supplies.
Great variety of products although a little on the pricey side. Neat dog wash stations. Nice staff.
Always friendly staff.
Went to wash my dog at Bosleys on Scott road.... A) all the shampoos have been watered down so much you can barely get a lather going on your dog B) one of the stations had a broken handheld shower unit C) the blow dryer pushes out cold air. I understand it only $10 but you would be better off going somewhere else. It’s a shame because the staff are friendly but that won’t bring me back when it comes to washing my dog.
Excellent staff and great selection!
Excellent selection of per supplies. Very helpful service
Great service. Dog wash is very convenient
The doggy baths one was broken. No mat on the stairs and they use to give the dog a treat when you paid. Not anymore
Best place to get pet needs. Knowledgeable staff and friendly.
Great selection and very friendly staff.
The staff are so knowledgeable on all the products they're able to help you make a very informative decision on the needs of your furry friend.
Great selection of everything for pets, staff always friendly and helpful, and dog bath area always clean and ready for you with large tubs, shampoos and clean towels.
I like it
The staff was great. I was getting a new kitten, but I have emphysema and bronchitis which was giving me a hard time when I arrived at the store. I just asked one of the staff if she could help me out. I told her my shopping list, about 6 items and she gathered them up for me and brought them all up to the counter and carried them out to the car for me. And of course the quality of the Bosley products rank right up there with the best.