Here you will see all the reviews of people like you who have information of the products and services of Petland Sunridge (Fish Shop) near Calgary (Canada).
As of day this business receives a score of 4.1 out of 5 and that rating has been calculated on 127 reviews.
As you can read, the average of ratings is really positive, and it's based on a very high number of opinions, so we may say that the evaluation is quite faithful. If many people have bothered to value when they've done well, it works.
As you know, we don't usually bother to place scores when these are positive and we usually do it only if we've had a problem or issue...
This Fish Shop corresponds to the category of Pet store.
Doggo goes bork Kitty goes meow Parrot goes squork Wow wow wow!!! This location has many animals to adopt and has the basics of all other wetland locations!! It is a good pet store, staff were friendly!!
Great place
Tons of animal related items.
It's a good pet store
Great location and staff are amazing
Nice customer service. The staff booked an appointment to cut my parrots nails the next weekend. Very quick appointment times. Also, very good variety of items. I am very confident I can get every item for my parrot here.
Good help MOST THE TIME
Everything I need plus helpful employees and animals to cuddle!
Helpful clean and easy store to shop at. Like the pet club program and the simple offers with in the program.
Frendly service
If purchasing a gift card for aquatic supplies or fish go elsewhere. These guys never seem to have stock in just about anything. Whoever does their ordering needs to get their act in gear. Waste of time and money. Unfortunately you can't get a refund on a gift card.
Good knowledgeable staff...great service
They didn't have the specific cat food we were looking for but everyone that helped us was super friendly and helpful.
workers have a bad attitude and aren’t good with their birds.
My son got just what he needed and the staff were very helpful.
Never offered assistance or even spoken to while in the store.
the good: pets to pat, hold and play with. the bad: they are pricey. Was looking for a cat tree and brush, but that was a bit much for me. But other than that they have a big selection of all kinds of pet stuff, food, toys and other accessories.
Great service friendly
Workers were really friendly and greeted me right when I walked in. They were helpful and provided good insight!
Awesome place to get all your fur babies needs.
Phenomenal people who love animals and want the best for them.
Most helpful staff! Always friendly and happy to help... Never have to track someone down to get a hand with something. Competitive prices and good selection.
Good pet store lots of stuff to choose from as well as a good variety od prices
Just a dirty store. There were bugs crawling on the floor by the fish and the store was in disregard.
It's a little more expensive than others, but have a lot of products, you need to be member to have better prices
This place is a joke they tell u wrong info and make u kill your fish then when u got too bring it all back they won't even refund your money they are a total joke don't ever go here people they will rip u off
I think they do hair the best out of all branches
I had a great experience here. I was in getting frozen feeders for my snakes at home a few weeks ago with my 2 year old, and this lady in the reptile department I think it was Chantelle helped me out. She was super helpful , friendly and knows her reptiles! I'll be coming back just for her!
Nice place for pets and supplies.
Very friendly..helpful staff
Has everything I needed for my pug and the staff was friendly and helpful.
This location need to be updated but staff is nice
Great customer service
The staff were knowledgeable and friendly. I bought my first ever Aquarium. Kira and Crystal helped out with everything. They answered all my questions and guided me to what would would be best for my fishes. …
Petland fun
Great service and prices.
Has an okay price for all pets and animals! Love shopping for my pets there.
I visit this place frequently. The employees are all very friendly and helpful. The pets are always being taken care of. Their prices are fair. They have amazing policies and are always willing to help with any problems or questions you may have If you get a pet and it passes away within 30 days they will replace it! Love this place. Would recommend
This place is quite nice. You can go pet the animals. The guy working in the fish section was helpful. He could have been more knowledgeable but hey, it's a chain store.
Too pricey
Lots of cool animals here. Was fun to see the reptiles they had :)
Great service, found exactly the bird seed we needed
Nice staff and plenty of free parking
Things are way to over priced there honestly...
Really great staff! On not so busy days, you might get lucky, and have someone help you pet some of the animals. Everyone is knowledgeable, easy to approach, and super helpful! Furthermore, They have a great selection of animals.
Has cute adoptable pets out that you can interact with so it's fun, but the cat corner is sometimes very hostile as some cats don't like the other
Cute
I have ALWAYS loved Petland.
Easy to find what I needed
The place was very beautiful setup. Bright and clean. Items was well stocked with many varieties of pets Items, foods equipment and on sale at reasonable and affordable prices. …
Was good. Plenty of pets including cats hemster, rabbits , birds and some really pretty fishes availble. Besides other stuffs for pets are available too.
Ok. Good stuff.
I bought a ferret hear and they told me he was three months old witch was a lie he was about ten weeks old and was very skinny and under feed I wouldn't buy from hear ever again
Decent product selection. Staff is pleasant. Prices are ok if u are a member
Amazing experience
It's okay for hay and bunny stuff, lots of toys
Prices a little high.
Best services. All types of pets. I love to take my daughter's there to interact with the pets as now we can't have any. Best place for my kids to get pet fix.
I got my Snake from here and also get supplies from here regularly. Nice friendly Staff!
Nice place
Check out all the cute animals!
Great selection and lovely staff very helpful. Same prices as every other actual pet store.
Expensive.
Expensive to adopt pets, containers too small and playroom needs to be bigger
Pleasant staff, price for dog food cheaper than Amazon, plus last Thursday of the month th seniors day.
Good pet store, be sure to get their free membership
Great for fresh millet for your birds
I went today to exchange some food for my dog as she is very picky and barely eats her food. I have gone to many pet stores to buy food for her and this is the first time I felt truly helped and with a great customer service experience. I …
They are always friendly and helpful. My kids loved the python they got to hold!
Don't by here. We went to by gerbils here. The manager brad was friendly but also to busy to help so he got this lady and a teen kid to help us. Basic rule - don't ever pick up a gerbil by its tail or like a hawk. They find it predatory - which is exactly what these two did. I was extremely shocked and angry about this. There knowledge of pets is an abysmal. Please go to another reliable store like pet smart or Picses Pet Emporium.
I go here pretty often, staff is very nice. Cats look way too depressed and seem like they don't get enough care and attention they need. It's just extremely painful to even look at them, they are lifeless..
The manager in the fish department was incredibly rude. My daughter and I bought some fish with their 30 day guarantee. Not only did they sell us fish that were wrong for the size of fish tank, but when the fish died, they were very rude …
Great place for pet stuff. Has mostly major manufacturers. No specialty, but staff always friendly.
Great staff.
Love the staff here , super friendly and will go that extra mile for their customers !
Can find most of pets and pet's needs but a bit pricey.
Great staff and the know what they are talking about.
I brought my dog there for grooming and they almost shaved her to the skin. She had razor burn for a few days after.
Great pet store!
Had ramps for our dog to get into back of pickup
Friendly and knowledgeable staff. The animals are well cared for and seem happy :)
Gotta love my favourite place. :) <3
Friendly workers
Great customer service
Love brining the kids here, open concept of handling animals is nice. Cat play room, decent options for starter fish, good food brands, prices are competitive. Washrooms have change tables, they offer birthdays for a decent price. …
Amazing service, every single time. I now visit this pet store more often than the one I used to go to. Thanks for providing welcoming, friendly service...it's rare these days!
Good variety and service.
I spent 10 minutes in the store and wasn't even acknowledged. Staff walked past me, and when I raised my head to ask a question, I was purposefully ignored. I forget what I was looking for, but I will not return to this location. I will also share my experience with others, by word of mouth.
Got a hamster. from scratch cage and everything else. It was only $70!
Smarter staff than the chinook store
So overpriced it's ridiculous. Sometimes there is helpful staff and other times not much. Our cashier was very rude and not helping whatsoever. Hit or miss in my opinion
It's got a pretty extensive inventory with a rewards system that always seems to save me a few bucks!
Gave so much helpful information about snakes!! Thank you so much!! Enjoyed playing with the kittens????!
Very nice employees. But return policy is unfair. We bought a Holland loop baby bunny a couple months ago. We wanted to return it because our house had a pest problem. We went to petland and asked for a refund. The said we can return it but we won't get our money. But it is still a very nice place!!! ????????????????????????☺????????????????????????????
not very helpfull waited 20 mins to get help.
Stocked and friendly staff
They are always very helpful and so nice,love going there because you can play with some of the little animals.
Staff werent very knowledgeable..
So helpful!
the people here obviously care for and love every animal there, and there are often good sales on a number of essentials
Expensive. Lots of selection though.
Not a big enough Fish Department
Not the best place to buy anything that is alive , but deals on animal food are okay
Helpful staff
Very expensive. Like $40 for a gerbil? Seems kinda pricey. All other stores sell them for $15 dollars. We would've love to have adopted a little brown one you had but not for nearly 3x as much as PetSmart.
Knowledgeable and friendly staff. I like that you can handle the animals.
Very helpful staff my go to store. Kira helped me find exactly what i needed for my bird in a timely manner she was very polite and easy to talk too couldnt ask for better customer service would 100% recommend this store.
Visited the rescues. Very friendly staff
Friendly staff.
fairly helpful staff, although prices are kind of high
Friendly staff.
Preferred place if you’re looking something you need for your pet.
I have been going here for years, and I have to say they have great staff. I love interacting with the birds they have out, but I would like to see more variety of food for my macaw. I don't feed him pellets and it seems I am down to one choice. I like the product so does Loki, so there is no issue there, other than I would like to give him a choice sometimes. He gets lots of fresh fruit and I give him nuts on the side as well. I would rate 5 star but between price for food (still not bad) and not enough selection, I can't say it is perfect.
Great selection of dog toys
Many pet treats!
There were very helpful and I found what I was looking for
I went into the store today to buy some crickets ???? for my roommates leopard gecko. I, of course, had to see the animals and fell in love with a miniature hamster. They were very knowledgeable and helped me learn and grab everything he needs very efficiently. They were friendly and had a decent price. Fairly affordable. Five stars.
The staff is very knowledgeable about different animals. Always there to help
It's just really expensive but I love going there
Do not go to this location!!!!!! Never had such poor customer service as I did today!!!! Been going here for years and it was buy 9 bags of dog food get one free and the last time I was there I bought my 9th bag and the cashier asked if I'd …
Nice, big store with friendly staff. And yes, you can take your dog in here!
Loved it, thinking of buying a cockatiel for gf. ????
Great selection. Knowledgable, intelligent employees. Positive atmosphere. Short line took a bit to go through, But simply due to inclusive service, information, and advice provided to customers by staff
Great staff, friendly and knowledgeable
They explained everything well...
Just a quick stop in for some cat food.
Very good expierance! The staff was very friendly and knowledgeable!
Stopped by the other day to check out bird cages (just some light window shopping!) and spent some time talking to the cockatiels. I couldn't find the bird cages and the employees seemed a little caught up with something, so I kind of kept to myself and kept chilling with the cockatiels. Cute little buddies, let me tell you. Nobody had offered assistance, even 10 minutes in, so I was a little bit disappointed by that, but when I saw a free employee I asked her to tell me a little more about the little green conure in the cage. She was very very willing to help, very knowledgeable and approachable. I felt like I could talk with her for hours! She brought me over to the bird I was curious about, brought him out and let me carry him for a little bit. His name is Loki! She told me some very neat facts about him, like his personality, why they gave him his name, and what his species is like overall. Very impressed with the amount of knowledge I was provided with, and will definitely come back if I have any questions regarding pet care in the future. (Which I definitely will! I'm tempted to buy that little green conure. We had a connection, i'm telling you.)
Sold me a mouse two months ago that is dying of URI.
Love getting to pet the animals
Very friendly staff and often has clearance, maybe due to lack of traffic? Who knows but I had a great experience her with my puppy!
I found it lacking for a pet store, not a great selection of pet clothes and brands I like. Other pet stores are better stocked for my needs though the prices seem comparable
Didn't get any help, but the store was clean and check out was quick and painless
Cute animals friendly hamsters cats and dogs. Very positive atmosphere. Nice staff
Staff is helpful and friendly. Lots of parking.
I love Petland stores, because of the quality of the food and items they sell. I buy Acana - food for my dog.The is friendly and very helpful.
Very friendly store, staff are awesome ????
Good place to go for dog food (they have the dog food that no one else has). They have bulk treats as well if you don't want the bagged ones. Always get bone marrow for my boy and he loves them. The toys can sometimes be pretty pricey.
The teller was rude. & abrupt.
Great staff
Smells bad compared to other pet lands.
Awesome place. And the staff knows their stuff
The fish guy there is so helpful, friendly and informative...I just wish there’s more selection of aquatic plants and betta for tomorrow’s deal
Fun place. Staff seem to care about the animals.
This petland is probably the best petland I have ever gone to. The animals are well taken care of and have very friendly temperaments. I fell in love with a bird there and I don't even like birds. Would recommend getting your pet at this location no matter what kind of pet it is.
Big store and friendly staff. Recommended.
Pet guarantee is rubbish, and management is no help. No excuse for the health issues we're dealing with when it comes to the latest pet we purchased there. Also their prices are mostly up there compared to other pet stores in town.
Great customer service and helpful employees! Melvin the grey cat is adorable and so friendly and you can visit and play with him (unless he gets adopted) in the play room. Great deals and selection and prices as well. Go support them
Staff were friendly and helpful. More than willing to talk with my 5 year old about animals and her pets at home. Lost a star due to it being more expensive than I'd like.
No idea what's going on in their own store. Called trying to book an appointment for my dog to get nails and coat trimmed.. they said sure any time Monday.. go in Monday and the lady isn't there until Aug 30... liars or they just dont give a damn
Friendly staff!
Lots of options but you can tell they dont count the crickets in the containers and the staff dont care when you point it out. I dont ever buy my supplies here for that reason and deal with breeders now. Be careful
Very friendly and helpful staff
I really like this store the staff are very knowledgeable and very helpful.
Northeast Petland isnt one of my top go to. Not very clean,
Staff is always amazing
Staff are friendly and helpful, not an overly busy place (a good thing), and fun to just go and pet the animals!
Friendly, helpful staff at this location.
This is a fairly big store but not as big as Crowfoot. Staff are friendly and helpful when you can snag one. I was here buying dog food and supplements. Prices are good, especially if you are a Club Pet member which gives a regular discount on many items. Convenient location right of 32 Ave.
The
They have great supplies and the staff are very helpful!!❤❤
♡♡♡ the cats are so cute♡♡♡
Wonderful
Laurie was very helpful..no pressure or upselling..just genuine concern and care for our new friend :)
Great customer service
Lots of awsume happy pets!
Small new store. Clean. Friendly service. Not as many supplies as some of the larger stores but great for quick shopping visits.
Friendly staff. Lots of cute animals.
I went here to get my Betta Fish and I would not get one anywhere else! There Aquariums are the most cleanest I've seen in alot of Pet stores in Calgary. They have very good selection of fish and decorations! I love how their Bettas are …
Great staff. The manager was very helpful and answered all our questions.
It’s a nice pet store. Staffs are friendly and courteous here. We were there for a very brief period and it was all positive. We loved a parrot there. It was big and very cute. They have lots of collections for cats and dogs. I would recommend this place.
Good variety of fish some prices I find way to high and the plants I found the prices extremely high like 13 dollars fir one plant amd I can get the same plant at petsmart for 5 dollars so. The staff were totally friendly amd sweet. And I will be back .
Good place to shop for pet accessories. Daughter loves the interaction with the bunnies.
They where amazing at this location
Not too bad, the staff are very friendly, and know their product I like shopping there
Great selection of dry cat foods. There was a leash I wanted also but it was $28 and Amazon has it for $22.
I had great service at this store! Staff is super friendly, and Manager, also great!! Got everything I needed, and more! Would shop there again!!
A decent pet store kinda small Not a lot of actual animals
Had what we needed and the staff is really friendly!
Such a wonderful helpful staff!!!! They truly care for their pets there!!!!!
had a look around as it was first time there..good prices
Fantastic store, and very helpful and knowledgeable staff
Very friendly
The place was awesome because of all the pets and of how well the white cockatiel is trained to go on your hand there's ferrets,hamsters, Ginny pig huge big and small even mouses, cats, big parrot, finches fish in another room a rabbit etc.
There's not much in the store! Animals, supplies etc... Don't waste your time here.. not enough selection nor competitive prices at all.. pricey af! it's a miracle they're still in business.. been here 3 times in last month & hardly any customers.. go check it out if you must, you'll see what I mean ????
Great helpful people
Good store with decent selection.
They stopped carrying my dogs pet food also they are at least a dollar more expensive than anywhere else
I visit this store and there are various guys helping me. Kira is good and she knows a lot about fish and pets. Thanks Kira.
Limited selection for fish
I like the new location better than the old one.
It carries sugar glider food so I was happy ????
Prices are a bit high but the selection is awesome, costumer service is exceptional
Always helpful
Great place to just hang out with some great animals, ended up adopting a cat named zorro! Such a cute and we'll taken care of kitty!
This pet store tends to be pretty hit or miss depending on what you're looking for. Crickets or worms for reptiles are only sold in tubs and usually half are dead, your better off going up the street to pet smart for that. They do have a lot of small rodent pets like bunnies and hamsters though and a lot of supplies for them.
We have purchased a few pets (2 gecko's) from this place, 2 different locations, and we love the way they care
Always have sales and what I need.
No dogs fir adoption ????
I always go to this store for my cat food. Prices are great and they match it as well.
There has everything I needed, just a little pricey
Staff is very knowledgeable but to have a dog there is very expensive
Best petland in the city by far.
Kind and knowledgeable staff
Very clean and helpful staff and you can bring your dogs in
Service is ok
Best place to get pet supplies and the fish selection is great
I go there to buy my pets food and the girl at the counter was very helpfull and knowledgeable. A bit pricy then other store chains, but way better quality.
Store was clean and organized. The staff was helpful and knowledgeable.
our go to pet store - better than other big box
One of worst experiences I have received. I’d rate this 0 stars if I could. The staff in the Aquarium department are extremely rude and condescending. They don’t know a thing about proper customer service. Definitely not going back. I’d recommended going to the Deerfoot City location with nicer people.
The staff are very nice and my dog loves it. Lots of animals to see and look at.
Need more fish, good store considering all the covid stuff
Love this store. Super friendly and helpful staff. We just adopted a puppy from the AAS team located here too! :) big thumbs up to all of you!!
The groomer at petland sunridge is the best you can tell she loves animals The staff here is great
Very friendly staff!
Had a lovely customer service lady go over the names and traits of all the cats up for adoption!! Helped me with choosing catfood for my spoiled fur babies ..lol
Good clean store. Healthy animals.
Stopped in to get some dog treats, as I do every month or so. Got 3 items gave them my Petland discount card and no discount. Has happened before. Had some time today to shop them. 2 blocks away at a major grocery store same exact 3 items $20 cheaper. Goodbye Petland.
friendly staff
They have good supplies and wide variety of stuff to buy.
Awesome place
great selection
great stuff,always can find what i''m looking for
This Petland is a great one to go to. The staff is always very helpful and up to date on the products they carry in the store. This Petland is also an adoption center. I went in to get dog food for my senior dog and I was very happy with how knowledgeable the staff was when helping me choose the best food for my dog.
Very helpful
Lots of items. Polite staff.
Always go to this Petland ????
It is more expensive than other pet companies
Went to get my dog groomed. I asked for all her hair to be 1/4" long. Dont do the ears or the tail and her face to be trimmed right down. Her nails were to be done and anal glands checked. The hair from Inside her ears needed to be removed as well. Her face was trimmed but not right down. There were large patches of hair not even touched. Her nails were not done at all and the rest of her cut was completely uneven. I wont ever go back. There was no pride in the work done and my dog looked like she stepped into a lawn mower rather than go to a groomer.
Good store for anything pet related
Like this place
Always room for improvement. There was no representative at the station when it was needed. We waited for 15 minutes as the two associates were talking at the register with their backs to their customers. More attention needs to be given …
Fantastic experience meeting and speaking with Nighthawk Nick. Nick was very helpful and provided us with information regarding birds.
Super nice people and decent prices with membership
Got my pom and yorkie beautified there! She did an awesome job!
Nice store, lots of selection, a little pricey.
Always helpful
Good pricing had everything I was looking for
It's okay didn't have what I was looking for, but the staff were helpful
Very knowledgeable about my rabbit !! Now use their Moss brand rabbit food and he loves it
I basically only come here for the hamsters since I can play with them and they have a good variety. Occasionally i’ll look for some cleaning supplies or new bedding but it’s WAY overpriced compared to other stores. I also came at 5:55 on a Sunday once to pick up something quickly and the doors were already locked from the outside even though there were customers inside and they were supposed to close at 6. I knocked on the class and the employees just disregarded me. I knew what I wanted to buy, and it would’ve taken me less than 5 mins to just pop in, grab it, pay for it and go. I mean, aren’t the DOORS supposed to close at 6?? Why are you guys closing it sooner. Like I get that you want to clean up the store and get out asap but then maybe CHANGE YOUR HOURS.
Friendly staff. Easy to find things. A quick in and out experience which is helpful in these times.
Staff afraid of spiders, shouldnt be caring for spiders lol but super nice!
nice place friendly staff upset that they no longer carry a large selection of tarantulas
The staff was friendly and I easily found what I was looking for.
Lots of selection and plenty products
They have 2 staff members who act exactly how they look..
I'm not interested
Amazing place! They always have great service
Best pet shop
Usually great service but lately not enough staff available to help and needing to wait long times for fish and reptile supplies
Very poor selection on live food
Very helpful staff.
Always great service
Lots of pet supliesy
I loveed this place, everyone was lovely with us. They were so helpful and nice. I really liked the store and the stuff. Definitely coming back soon
Great staff and the pets all look happy and healthy.
Just git a yellow lab puppy. They were very helpful. Great suggestions for my puppt
Amazing place for pet needs
Service at this location is outstanding
Friendly staff with great knowledge of their products
Nice people who work there
I like coming to this Petland as it one of closer ones to home. I love coming here to see the cats, birds and other pets. They all get their cats and dogs from shelters.
Very good service and good pet groomers my dogs love them
Because it has lots of good stuff cups and books
The layout makes it very easy to social distance. Employees are friendly and helpful! They had free samples of kibble when I went and the employee was knowledgeable about the ingredients and brand.
Sad
Great pet store , love to see the pets when I go it .Now I want a damm parrot lol
Friendly and helpful staff.
Good however not much variety when it comes to cat food, petsmart is best
Highly recommended very friendly thoughtful and professional!!
(Translated) Lots of variety (Original) Mucha variedad
Would like to see more choices for Cockatoos - small and large bird food and toys.
Great!
Petland in sunridge is a good place to go for your pet needs form food to toys and more. Cats, fishing, rabbits and other small pets.
Worst experience ever. Bought a beta fish and was told the wrong information about how to take of the little guy and it died 5 days later. Called the store and the person said to me that we could return everything cause there was a 30 day return policy. They did not honor this at all. Worst customer service. They lie to you and won't even return your money. Never go here.
Could use a good cleaning. Staff are friendly and helpful.
Good place knowledgable staff
Great service. Polite people
Go see birds
Always love visiting this store.
Hard to find staff to help you, and. It is expensive. Good selection of fish and small animals.
Not a very good selection of things here. The people are great.
great place to buy everyday things for my two dogs. staff are friendly.
Great staff & very clean & animal friendly
I called ahead to inquire if they had a specific cat food. The gentleman was incredibly helpful and polite. When I got to the store I couldn't find anyone on the floor to help. I did end up finding the food however.
You can interact with the animals,pet them and watch them.
Excellent inventory, helpful staff
Great place for grooming you dog
Always helpful staff.
I tend to shop at Petland a decent amount for supplies for my animals. This location was very messy and disorganized when i visited. The atmosphere was very uncomfortable and the staff were not very friendly. I prefer the the new location in Deerfoot city
It's a little out of the way but nice
Huge selection, friendly staff
Pretty good. Lot's of critters you can pet, including a private playroom you can bring a cat into. Friendly staff.
Not only did you guys sell me fish that need a bigger tank, you also gave me a pregnant fish and also I wake up this morning to all of them having ik thanks alot petland I'll be there today to return these fish along with a sample of my water which I know it isnt my water. I'll never buy anything there again I woke up crying thanks for nothing petland. Ypu guys are a joke
The staff are very attentive and knowledgeable. Excellent customer service, great selection of products, and an overall great experience.
Large store lots of pet supplies. Friendly staff anserd all my questions
They are one of the limited number of pet stores that sell ferret treats and toys. I go here for the peanut butter and bacon treats that my ferrets like. They also sell ferret food, but it isn't very high quality. The highest quality food is called Totally Ferret and can be found at McKnight 24 Hour Veterinary Hospital. Their prices are decent, depending on what you want. I can't get my ferret treats any cheaper, but the litter is a better price online and at other stores.
Average pet store. Have what you need when needed.
Very helpful
Helpful and has all we need
Loved it .the workers are very experienced.gave me reliable advice about which animal was suitable for me and my son. We got two budgies. And I loved the experience .black Friday deals were awesome .
No small dogs for adoption, weird since they claim to be an adoption centre
Good clean store. Friendly staff. Good organization and labelling. Just wish the animals received the proper care.
Pretty expensive.
I had an excellent experience with the customer service from the store. I called to order curbside pickup and Brad was able to answer all my questions and help me above and beyond. He delivered it right to the vehicle. Thanks so much petland team for all your hard work.
They were all very helpful with me picking a new brand of wet cat food! The manager was super great she was extremely positive and helpful! I had a great experience.
Don't waste you're time.
Ustilized the pet grooming, what a wonderful experience
Always fun to see the animals
Amazing staff, beautiful animals
Cool pets
Expensive! The cat toys are a fraction of the price at Dollarama and cat food and litter is 20% to 30% cheaper at Walmart.
Good and helpful service
They were helpful. Also let kids play with the animals.
Good prices and wide variety
Nice, clean store. Staff has always been friendly and knowledgeable when I've been in. There was a new person on the till who was struggling a bit, she did a good job of informing the people ahead of us that it was her first day and was sorry for the delay, our transaction was flawless. She handled herself well, might help ease some of the pressure on new associates to identify that they are new? Just a thought.
Friendly staff, they have adoptions. Decent prices and discounts for seniors on certain days.
DO NOT not use their grooming service. My dog is a bit timid and a little anxious, in new situations. She is familiar with this store as she attended puppy classes at their location, the trainers are awesome. Last month I brought Tasha in for a grooming and they were concerned because she sneezed on the grooming table and her nose bleed. There were no issues when I got her home and her vet said there was nothing to wary about, Last Saturday, while at the groomer she sneezed and her nose bleed. They put her in a kennel, wet, soapy and half groomed. ( If you call shaving half her body and her head a grooming) they called us to take her home. They stated that she is a sick dog and needs to get a certificate from a vet for her health. I just brought them all her paper work showing her shots are up to date, so they know she has been to a vet. I even called them after the first incident and said she was fine. Dogs under stress can get nosebleeds. What do they do to cause the poor dogs that much stress. Tasha was cold, wet and looked like one of the toddlers had got at her with a pair of dull scissors. I will not bring any of my animals back there for a grooming or purchase any other product or service due to the actions of their grooming Salon.
Felt a little pricey but they have everything you'd need. Good customer service as well.
Friendly staff!
The young lady in the fish/reptile saved our gekos life. She took over an hour to walk me through step by step to nurse her back to health. Wish I remembered her name but she knows what she is doing. Thank you petland
My family came to buy some fishes for our 20 gallon tank and the staff discouraged us to buy. Its the first time I’ve experienced a business turning away buyers. I’ve had the tank set up with filtered water and right temperature only to be told that we couldnt add more to our 5 small gold fishes. It seemed that the staff was just too lazy to grab the fishes off the tank. My son went home extremely disappointed. Worst customer service ever! I will never come back.
Well organized
Very good for pet owners
Staff friendly and knowledgeable. Clean store. Nice to see health birds, rabbits, ferrets etc.
friendly helpful organized
The staff there are so nice. They are really good with the animals. The one girl there is amazing with the Parrots
Always find what I need and staff friendly most of the time
So pricey
Great value
Worst selection for reptile live food ever. Been like this for months. Super worms so old they have become cannibals and are turning into larvae beetles. Crickets are 80 percent dead with no food which makes them wasted food if eaten …
They have lots of choices in dog food and supplies. Had a new name tag made for my new dog. Service is great.
Negative one. Why....on the web and on the sign it says the store is open to six. I was here at 5:17 pm and it is closed. I did speak to the manager, by phone, and all she can say is "we are closed". There is no sign on the door saying we are closed, yet they say there is. Already several people have come to the doors and stand dumb founded.
Everything i wanted was available in store
I found everything with no help at all .
knowledgeable and friendly staff
Very helpful. Nice staff.
Grate service with lots of selection. Animal tag printer needed repair so I went elsewhere for tag I consider myself a Petland customer.