Reviews of Petland Deerfoot Meadows (Fish Shop)

Marisol Vekaric

Loved playing with a cat. The place was very clean and comfortable to be in.

Shea Wilson

They have doggos, they have cats, they have fish, hamsters and food mats!! This place has very friendly and helpful staff as well and it has everything you would ever need for your pets!

Kevin Brost

Good, but not great. Everyone dressed like Steve Irwin is a bit odd and unsettling.

Daniel Meeder

I wish they had puppy's

Christina L

Jen is a fantastic cat groomer

Powell Williams

Awesome customer service, always able to find what I'm looking for.

Ian “Kosh” Gardiner

This place has consistently held all the needs for my Kitten, now an aged veteran of the crazy cat people. Needs and Treats are found to be plentiful, with reasonable pricing found along all ranges depending organic vs none-organic options. Atlas some things cannot be found here as some companies do not authorize certain places as resellers. So shopping around is something you might have to do. The staff is helpful in locating what you need, if they cannot carry it.

Jerad

Best Pest store in the city

Terri McCulloch

Love that you an interact with the a animals and so much to choose from in products great customer service

Demi Duncan

Love the staff. I come here every Tuesday. Very personable and lovely.

Mushu Draws

very friendly staff

gil goldberg

Pets to pat, which is great for kids. A bit pricy imo but a good selection of pet stuff. Not sure the purpose of their "pet club", they just past regular price anyway, the rest past more, just charge everyone the same and be done with it.

Ryan Stock

These guys were awesome with helping to socialize our puppy! All the staff that saw him greeted him and gave him treats.

James Koelbli

Selection of frozen rodents is lacking and overpriced.

Yuliya Kasinchuk

Always get food for my cat's here

Garrett Johnson

Helpful staff, friendly atmosphere and cute animals.

Malcolm Jubinville

Decently priced product and the closest store to us so we are happy with this location and visit there often for our pet needs.

Sheryl Lange

Checkout cats, gerbils, hamsters, a bunny, birds, mice, hedgehogs and much more! All need adopted and so cute!

Jamie Olson

Extremely helpful staff, was able to find exactly what I needed.

Connor

Love me some land of pets.

DroOling2MucH

Bought a hamster a cage and a lot of stuff for it . First they forgot to put some stuff in my bag , so I had to go back to the store. Now my hamster hurting itself in a wheel cause cage is not holding it properly. Going to that store back tomorrow. It looks like I have nothing to do . U can’t sell cages that hurting our pets. It’s rediculose that I have to go back in forth ... wasting my time.

Tyler Hall

I implore you to renovate your bathroom as every surface is grungy and peeling and as if the animals themselves used it and scratched every wall and door.

Delany Wilson

Amazing and helpful employees very friendly and have a wide variety to pick from for any critters you have

Lindsey Hayden

I've found it hard to get any attention from staff here but once you go and seek someone they're friendly and very knowledgeable. Clean and lots of animals to look at. Check out the fish section in the back.

Aki Uta

Love the staff, love the store. The animals are well-kept and the employees are extremely attentive and informed.

Kayla Rolheiser

Service is so aweful. My husband and I were in here for over an hour and no one helped us. We had to search the store looking for someone to help and she answered one question and walked away. Never will go back to this location.

French Bulldogs and More - Breeder Calgary Canada

Exceptional management at Deerfoot meadows and outstanding customer service!

Steve Gow

Great service

ClumsyButterfly

I'm always in here! Was helped by a charming young fella, "DoDo David" an unfortunate name but great customer service.

Prairiespawparazzi

Great service

Danielle Yee

Very friendly and helpful staff who care about the safety of the animals. The fish are probably the best part of the store. Usually I dont buy animals from pet stores but the supplies are good.

Andrew Lysohirka

Overpriced merchandise

Brad Lesanko

We have been dealing with them for a couple of years now with our fish and aquarium supplies, staff is always very friendly and helpful and have done everything we could ask of them.

Shayna Ayotte

Dragon Dan is awesome and is always very helpful!!

Adam “Bison Court” D

Well stocked, friendly staff.

Jason Cathcart

Got what I needed with no fuss or muss

Glen B

Fish section is tiny now. Its unfortunate.

Phanat Sy

The fish guy was great and helpful, too bad this place only ever has one til open at a time

Savanah Lee

Got a couple of amazing additions to my family here!!

Jennifer Gratton

Helpful with returning a pet due to sad circumstances. They were outstanding and cared. Wasnt bothered by my crying.

Nicole

Had purchased a bag of food I realized had already been opened and used. The management team took care of me and made it right!

Truth

Great place, has everything!

Holly Busch

Theres a girl who works there, her names Bree and shes the best ive dealt with in petland EVER

Yasmin Hovakeemian

#Petfriendly pet store in Deerfoot meadows. They have a good selection of products at reasonable prices. I recommend joining the Petland loyalty club as you can often save a few dollars on promoted items. Feel free to bring the dog!

Julie ten Hulscher

I LOVE this pet store. The staff here are hands down INcredible! I'm so sad that we moved out of province but they are amazing. They are patient, knowledgeable, friendly, helpful, will taking time to take the time to answer all your questions

Traci Boudreau (Teets)

Great place for my dog supplies. Always friendly staff.

Farrah Fagen

Very friendly staff. Knowledgeable

Logan Ausmus

We hosted our 8yo sons birthday here and it was great. Got to pick some animals and the kids all enjoyed getting some time with snakes, lizards, and bunnies.

Mike Giroux

Clean Store. Good Stock.

ludovic procope

Great service and great selection

Ginetta Carnevale

Very expensive but had what I needed

Michelle klassen

Very helpful staff ,but have noticed a significant increase in cost. Will still continue to be a pet land customer but will be looking around at $ from other merchants. Again though staff I give 5 stars

Raymond Chan

Friendly staff, decent selection.

Sunny Buchanan

(Translated) The pets sold in the shop can not only be watched, but also be intimate with them! The staff are friendly and patient, and feel kind. (Original) 在店里的出售的小宠物不仅可以观看，还可以和它们亲密接触！工作人员友好耐心，感觉跟亲切。

Melanie Fernandes

Have all types of dog stuff and ample parking

Chris Hogan

Friendly staff, reasonable prices.

Norman Ellis

Wide variety of natural pet foods and Made in Canada varieties

Joe Viragh

It's ok

Mia Ostere

You can pet cats.

Jessica Pal

Love this store ! I’m in and out , always someone around for help.

Courtney M

I love the store and the product. The employees are all super patient and informative as well as kind as they always allow me to give attention to and handle the animals there. I do have to say however, the price for Morgan, the parrot is crazy hahah she legit would not let go of my hand last night and did not want me to stop rubbing her head, she even joined in the conversation I was having with her by whistling back a few times. She needs a family. But who can afford her?? She’ll prob stay at Petland for a while unless a millionaire comes in and realizes how amazing she is. I would personally give her so much love. Lower your price for regular folks like me. It’d be a sin if no one adopted her only becauSe of the price. You’re supposed to find homes for animals there. Not put a price so high that people can’t afford them. K end rant. Think about it.

Mackenzie Mathewson

Clean and open store. With lots of animals to see and actually pet. Staff is friendly and there is a party room. Nice prices and a place you can wash your animal if you want. Recommend stopping in

Jonah Chong

On August 19th, 2019, my Daughter who had just turned 13 wanted to buy a Crown Tail Betta Fish as a pet so we went to the Petland at Heritage Meadows. The staff that worked in the Aquarium was very knowledgeable and helped my Daughter get everything she needed for her pet fish and I was very impressed with his excellent customer service. On October 4th, 2019, I went back to the same store because the heater which we had purchased over a month ago wasn't working anymore. I went up to customer service and was assisted immediately by the manager Ben. I explained what had happened and Ben was very understanding and in less than 5 minutes, he returned with a new heater as an exchange for the faulty one. Thank you very much Ben for your outstanding customer service and to your excellent staff as well! I am now a loyal customer. Cheers!

Katie Smith

Super helpful, will deffinatly be getting my next pet here

Blaise Craik

Good fish and helpful staff if you go at the right time.

shawn hart

I always get my dog food and toys here

Noah Lowey

Friendly staff that helped me find everything my cats/reptiles needed, and did so in a manor that had me leave with quality product, as well as helping me not break the bank. Positive experience all around for sure.

dezvan psn

Had a friendly cashier

Stephen Walstra

Great customer service

David Deca

Sadly, they still sell animals. The back story on the life of these animals, raised for sale in pet stores, is heart breaking. Their existence in the stores isn't a lot better. Sad way for a company to make money.

Steve “Choice Minis” Thomas

The staff is friendly. I get to bring my Shiba Inu into the store and she harasses the bunnies and every other customer in the place. But she is cute as a button so that is good. Prices seem reasonable, so while I could probably "get it cheaper on Amazon" I just don't care. This place is good enough at what it does to get my business.

aleah harrison

Wow, what a lovely experience! Got to enjoy a truly sweet little snake. Jill was more than helpful, sharing so much wonderful information on a number of different pet options. When asked for advice on our feline baby, she again went above and beyond. A truly epic experience. Thanks so much!

Randy McDougall

Great supplies and good staff

Beth McCartney

Hard to find staff to help you if you have questions. Maybe cause they were in some kind of training. We will see if its different on my next visit

Caleb Joshua

Lots of selection of pets and items for pets. Although I do feel bad for the cats and the size of their cages.

Polly Bennett

Products and their service was better, lot of choices,

Ashley B.

Good but pricey

Cole Jack

I go here often for my aquarium stuff, although it is a little expensive. Talk to a manager about price matching !

Richard Benoit

Excellent staff

Cam Smith

They have the biggest selection of cat cardboard!

Al Zhang

Prices are high but it is nice to go and look at some animals

Jim Cohoon

You really cannot treat a customer badly and expect them to return. We won't be spending another nickel at Petland. Cashier ID: EMP17937 was very rude and obnoxious along with her workmate. This is our second incident with her. I also discovered that you need to read the fine print on there purchasing bonus of buying 10, get the 11 free as an example. It's not a PETLAND incentive, it's base on the maker of the particular pet food. And each size and flavor is a new program. Don't waste your time with this big box store, support local business, check out Dexters at dexterspetshop.ca

Russell Quach

Great layout friendly staff

Colin Sheppard

Had everything my pet needed. Great staff.

No Name

My girlfriend and I have planned to buy a gecko for months. We saved up the money and bought every necessity to facilitate one. Once we walked into pet land to achieve a leopard gecko, we were instantly quizzed on geckos as if they were doubtful on our responsibility. A worker there named Brittany was very unhelpful and made us feel very unwelcoming. I made a big scene and talked to the manager and he wasn't as helpful either. We later drove to petsmart which had far better prices and had better staff. Not impressed.

Grace O'Neil

Enjoyable enough, I love seeing all the birds and fish. Unfortunately, the fish section seemed uneducated, they didn't know simple and common fish, and there were lots of dead ones. Personally, I feel that dead fish should be dealt with immediately, because it is detrimental to water quality. As a fish owner, it's sad to see...

Valerie McArter (Barbie)

No people to help me

Alannah Carr

Staff are usually very friendly, this particular visit it was more civil/very basic pleasantries, but with the worry of COVID I can understand. Staff still check in to makes sure that we are finding everything alright.

Michael Anderson

Pretty much the same as other Petland locations. A decent variety of products and services at somewhat reasonable prices.

Emily Andrews

They are fairly knowledgeable given the wide variety of animals.

Dariush Malekirad

very friendly staff and has everything I need for my fish tanks.

Scent Mamma

Staff were nice. Not alot of animals to play with. Kids were sad

Rhoda Shayne

Knowledgeable and friendly staff

Francisca Merhi

I love my pet????

Bryden Kanngiesser

Staff is always helpful and the store is clean. They are always happy to see our cats when we bring them.

Lauren T

Very friendly and helpful staff. Shop was a little dirty, but it is a pet store.

Benoit Luc Vaudry

Ask for Don! Great knowledge on puppies and dogs and good service!

Charlotte Wormsley

Pricey, but friendly staff

Antonio Corbo

This is one of the only Petland's in the city where you get asked if you have been helped anytime someone sees you by yourself. I have been to other Petland's where the employees will see you and look away. They always have what I need here and are always stocked.

Jay En

Staff is helpful in finding what you need. Location was well prepared and organized for current pandemic and made shopping for necessities easy

Dena Carver

The animals are fun

Jay D

Great selection of products and pet food. They carry almost every brand possible to fit all your pets needs! As for toys there is a fairly large collection of goods for both dogs and cats!!

Hunter B

This place is great has a huge variety of pets unlike other locations

Vera McNally

Live that this store is so organized. Easy to find what I want. Also store is very vl

Stefan Spiroski

Nice place for animals in the town.

Tony Golightly

Friendly staff

Brianna Boucher

As far as chain pet stores go, petland has really been upping the quality of care for the animals they have in store as well as teaching their employees PROPER animal care so that they can pass on the knowledge to customers.

Colin Nordick

Poor fish selection

Ryan Roulette

Nice and clean Petland with knowledgeable staff; very friendly and easy to find if you have questions. Many different products for many different types of animals. Lots of available parking and easy to locate.

Vic

SO MANY ANIMALS IT IS AMAZING! Their animals are taken care of well!

Rylde kozmenski

They sell all you need just now want you want

Colby

Seem to never have more then one bag of dog food in. But prices are decent

Liam Turley

Petland is a welcoming pet store at on the first Friday of every month it is buy one get one aquarium fish day and it is well worth the monthly visit. the staff are friendly and knowledgeable and truly interested in their area of employment. Although some items are price a little bit high compared to other pet store options Petland is clean offers a 30-day return for credit on fish purchases.

Peter Toth

We are returning customers here. Recommended.

Chelky L

I went there to get a Gouromi but they were under quarantine. And they didn't have a lot of other options unfortunately.

Jeff Kahane

Great pet store with very friendly staff. What is nice is the small critters are in open pens meaning they are all very socialized. They have all the basics as well as some fun and unique products too. A quick and easy place to shop.

Felicity Long

Wide variety of selection but not always the cheapest on my preferred brands. If they were a bit more competitive on some.of their products and their service was better AKA they dont lie about their grooming hours, I'd go more often

iamporkchop1

Very good place. For being a name brand store they quite often have smaller name products

Nancy Lewis

So helpful friendly clean well stocked

Alexzander Crombez

Love it. Got my lovely hamster Aspen here. She's the best hamster ever.

Lorraine Mikkelson

Hit or miss whether you will get someone who is knowledgeable about animals other than cats or dogs (ie. reptiles). This chain is a pricey compared to other chains. Would suggest going to a specialty place for anything other than cats and dogs.

Pheobia Music

Revolving door staff due to a rude manager prone to temper tantrums.

Eliana Salinas

The staff is very kind and friendly and are always willing to lend a helping hand. We love coming here.

Kid reviews food

Cool animals

Becca S

Management (for both this store and the district) are very rude and unprofessional in person, on the phone and to both people and animals. The sick animals at this store get housed in behind the cats- very tight quarters and busy space. Petland as a whole does not do their best for the wellbeing of all animals- constantly picked up and prodded by children, a high number of animals in the habitats, ordering so many at a time. If you have the choice, do not choose Petland.

Jamie Carr

Love being able to touch the animals

jo Blo

Too expensive!

Hazel raynée Christensen

Very nice staff and very clean store

Cheryl Z

Good choices

Carleigh Simpson

Great store that i feel like is fairly underrated because of its location. I didn't think i would have much luck because its in a bit of an awkward spot, so i figured their fish stock would be low. I came in to buy a Betta and spent almost an hour looking at their selection to pick the right one. They had a HUGE variety of Betta's, including a lot of the premium types (which is what I was after). Every one I saw looked in good spirits (despite being in their little cups). I even went to another store down the road to make sure there were no other good options of Betta's in the area. I immediately came back, spent another 20 minutes narrowing down my choice to one. All staff were super friendly, helpful and patient with my indecisiveness.

Chad Olson

Excellent staff with great focus on socializing birds, ferrets, hedgehogs, which makes a new pet so much more enjoyable.

Dani MacLeod

Great pet store! Lots of variety! Friendly staff.

Emma Goertzen

Always great staff

Sara Scott

Excellent caring staff. We always bring our cat here for either a shave or brushing. Good pricing too.

Alyssa P

Clean location, animals all seem healthy and friendly staff.

Jed Kroeker

Large selection and attentive staff

Joshua Pardy

Awesome pets, super friendly staff

kaitlyn boake

I always love going to petland . its always clean and not clutterd i found what i was looking for easy . and there is staff every where so its easy to find them if you have questions . i love seeing the adoptable cats and kittens they even have a room were u can play and pet them witch is my favorite part as im a huge cat lover . its also good to see they have food and toys for every size dog , my tea cup yorki is small and most toys i find are to big but at petsmart it was like a little doggie dream for toy selection .

K

Excellent customer service, very friendly staff.

Camille

Went to this PetLand last night to get Extrusion pellets and saw that the bunnies had no fresh hay - 80%of their diet. I asked for some hay and a girl was kind enough to give a handle to one. (A healthy rabbit eats his volume in hay daily but whatever). But for the others, I had to ask for a manager... And then the staff was EXTREMELY RUDE! The young girl said I should do research because the rabbits will dig in their pee and poop to find food, that they are fine, that she works at a vet clinic so she knows (well I am a rabbit educator Sweetie, and they re not rodents, they re Lagomorphs). Then the other added that they would give me a lesson, and they laughted at me like stupid schoolgirls but I STILL don't know if the rabbits were given food!!! WTH PetLand?!?

Sara Stock

Very helpful and pleasant

Bri Bull

Prices are fairly high, but the staff are all friendly and knowledgeable. They really bring their passion to what they do

Alex de Deugd (WizMillion)

Helpful knowledgeable staff, super cute cats lol

Adnan

Very costly, not to forget the ignoring and rude staff.

Jen Villareal

Kittens were so playful!!

Zack Peters

They price matched and handled things very well. Great location!

Waqar Shareef

Super courteous and accommodating

Christine Maurette

Pet friendly place to visit. Selection of pet food and toys is different which is great - always worth the drive. Friendly staff.

Keena E

Decent big box pet store, nothing special. They provide some space for rescue cats so that's a redeemable quality.

Michael Brinkman

Yikes. Nice store. Great selection. But wow. My experience at the register was pretty awful. I'm not sure if the cashier had a disability. He didn't seem to. But I purchased a leash. And signed up for rewards, and a transaction that should take about 2 minutes took almost 20. The poor guy clearly had something wrong with him and Idk why any manager would put him at the register. I literally had to yell my information. Perhaps he had a hearing disability. Idk. He didn't say. But I repeated every single line of my information at least 5 times before he got it right. I honestly felt awful for how loud I had to be to get him to hear me. So bizarre.

Cody Craig

Love the costumer service and they are great with animals, and also the store is super easy to navigate through, would come back and do business with them again even before the pandemic is over, that means that more animals will be available to meet (hopefully) fingers crossed ???? ????

Nathan Reinhardt

Asked for help from the fish section girl, she said she was busy(!) I then watched her cleaning a fish tank, so asked if someone else could assist me, and she replied "unfortunately no." Unbelievable.

Beth Benson

The staff are very helpful

K S

Nice store, friendly staff, animals look well taken care off. Prices are high (notably the cat trees..) and I personally like to support local stores rather than chain but this place isn't bad.

Amanda B

I always go there for crickets and we'll they are always dead. They have offered to top the tubs if needed which is great but I really think they should put food and water in those tubs considering they cost 10 dollars

Kevin MacPherson

A great place to go to for all your pet needs. And the staff very helpful..

Taylor Donelon

3rd time purchasing fish from this location. EVERY TIME after inspecting the fish at time of purchase, ensuring no death/sickness/illness within the tank at the store - I bring them home and within several days Ich has appeared. A lot of the tanks in general don't look healthy and the staff even commented that they seem to have "really sad looking fish" - didn't realize fish in other tanks had -multiple- dead fish in them. Got 2 stars because they at least game me store credit as the issue appeared this last time within the time frame of return. (no other fish in tank, tank was empty for 2 months prior to this - no other way of disease introduction :( )

Nolan V

The staff seemed rude especially when asking if I could see a kitten. Couldn't find anyone in the store to assist at all. Usually any petland I have been too has been a great experience, can spend quite some time in the store browsing. However this was a quick 10 minutes and out. Go to somewhere with more friendly service for sure.

JC Murphy

Good price on rats!

Coleen Gachet

Always fun to visit and bring my dog with me

Mary-Anne Pechet

Big store, lots of selection

Viviana Noguera

Really good place to cut cats hair

Sean Duggan

Couldn't find what I was looking for and not a lot of staff to help.

Tayla Stevens

Sold me a sick animal , didn't warn or mention it at all. Worst prices ever , 3x the amount you'd spend at petsmart lol do not buy reptiles here unless you want sick and/or dying animals. Oh and you can't get your money back or grab a different one because that makes sense right...

Milad Eskandar

Quite over priced. I found the exact items at Walmart and on Amazon for cheaper

Kelsey Carlson

Love the cat room. Love the hedgehogs. Love it all. Sometimes I go here for some pet therapy since I can't have a pet where i live. Petland has helped me through some stressful times!

Kay Lee

Clean and organized sections. Bigger store than what you can see from outside

Phoenix Ash

You get to see but also interact with the animals

Marie Walker

Good advice.

Obi1kaSwabby

Great place to take the kids and get to know about some of the pets and animals there. Liked the petting room.

Diane Franklin

Frie ndly helpful staff

Cori Imbery

I find the staff very friendly and helpful. I always get the answers I need regarding my fish, and my dog food is priced better than anywhere else. The membership pays off.

Yoh Hm

Good

Jordan Taylor

Staff were very helpful

Levi Brooks

Absolutely disgusting place dead fish and animals, dirty cages, no staff help whatsoever, misinformed management on care of animals. It feels like they don’t want to help you and if they do they don’t really want to sell anything to you. I saw a Betta fish dead with literal mold growing on it. AVOID GOING HERE AT ALL COSTS.

Bob Loblaw

Check out the sugar gliders!

Natalie Istomina

A wonderful place with a wide range of goods for your pets and a highly professional friendly staff. It's a real paradise for animal lovers!

Bogdan Pankovsky

Great location. Clean with friendly staff

Ryan

This is the only petland I have ever been to that had healthy fish and knowledgeable staff. Talked to the manager for awhile about aquascaping and I could see they actually cared about the fish here. Do not buy fish at any other petland.

Sean Clements

Friendly and knowledgeable staff

Ryan Jelly

This store is great. Like all major pet places it's expensive which is to be expected but overall the staff here are friendly and helpful.

Morgan Moakler Jessiman

Such an incredible place! The staff are so knowledgeable and friendly, and are always so helpful. The store is very clean as well.

Brandon Wells

Great store.

Sarah Purdy

Great selection and service.

Henry Dolland

Thanks for the help

Jonathan Rullan

Great service

ken heyduck

High prices, poor selection, and difficult to find staff to help.

Xi

Good place. I can find what I want. The cashier are very nice.

R G

I bought some fish from here. They were some small pleco's. They were sick (I had no way to tell) many of my fish were killed. I called and complained. It went to head office (Amy) said too bad and we aren't replacing anything.. Totally uncaring and unconcerned. Complains on BBB too. Terrible!

Marcia Gutsfeld

It didn't have the xl puppy pads and they had only 15 pads in a large size. They really didn't have alot of selection.

Be Phoenix

Always come here for food for my cat's. Good place to shop. Knowledgeable stuff

Melinda THOMSON

Friendly staff

Rod Cappon

Everything you need for your furry and not so furry friends

Bernadette Gilmet

Great people who try their best for the well being of the animals they have.

Robert Melvin

Really impressed with the friendly and knowledgeable staff. My wife and I get the impression that they are well trained here. Good job to employees and management.

mo elaf

Very friendly staff.

Jessica Hebb

Great

Madalina Maico

DO NOT BRING YOUR PET TO THE GROOMER HERE! Went to get my cat groomed and they trimmed his nails and gave him a haircut but they didn't clean his ears!! Groomer had no intention of bathing him I had to ask her to give him a bath and she went to the back with him for 10 seconds and came back out. She literally ran the hose over him ONCE. You seriously call that a bath??? I called the store to complain and they told me I can bring him back to re-bath if I want. Im extremely busy and don't have time for that you would expect a groomer to know to clean his ears and bath him from the first time!!!!

Perry Guthmiller

Large open store. Clean. Helpful staff.

Chris Ritchie

Great store amazing staff

Bernice C

Because they wouldn't let you look at the fish.

Rochelle Chenger

Good info and friendly staff clean and well cared for animals and fish. Prices are fair and has lots of varieties to choose from.

Ken Cote

Good

Robert Wiebe

Great groomer alysha

david Doria

staff in fish area is super helpful

Carol PECK

Wow went in to get cat food for my friends cat and ended up adopting the most beautiful dilute torti, there staff was awesome, thank you

Tracy “Trent Lacey” Smith-lacey

Great service. Nice people.

Erik Anderson

Good as always. Only place we buy pet food/supplies.

Adrien LeFleur (BigBallz713)

I called in to get info on cages and Cortney helped me over the phone. Went absolutely above and beyond to help me find what I was looking for and was extremely helpful on such a busy day! Overall a great store with friendly staff, I would recommend them to anyone!

Kiran Shareski

Got a fish from there that died :/

ttsupermantt

Has most all your pet needs, they may not have a specific brand but they have most, and the staff is great.

Christina Keller

Great people

barry b

Lots of pet supplies

corrine stoski

Poor animals in small dirty cages, and people grabbing and picking up them up

Tyler Keffer

Lots of pets boppin

Wyatt Balko

Didn't spend a lot of time here but the staff I encountered were friendly and genuinely seemed interested in helping any way they could.

CORINN LAITRE

Great selection of dog food. Has a choice of crickets, mealworms, hornworms and silkworms for your reptiles. Has a smaller fish section than other Petlands.

Sean Mair

Gal was the pet counselor helping us today, and he did a great job making sure we got everything we were looking for.

Holly Rees

Daniel was super helpful and knowledgeable! They had everything I needed in stock and the staff checks in often to make sure you've been helped.

KIRBY'S customs

great service and selection!

Lieveo

Awesome service, not the greatest prices even with a membership

Chris D

Rude and unwilling to help, manager Brad couldnt even get off the phone to help a customer waiting at the till for 15min. Unacceptable retail service.

Marie Burleigh

Great service. Been on the search for a specific harness for my dog. The lady who helped me out found one that did the trick.

James Gallagher

Very nice store, I am a fish guy, and i was pleasantly surprised at the knowledge the young staff had in the aquarium section.

Michael

Regular pet shop with limited supplies for rabbit owners.

Laurie W

Been there a couple of times now and at the till they ask if anyone helped you? I always say no because that's the truth. Place is tidy and neat and the selection is good. Prices elsewhere though are cheaper and you get better customer service.

Bridget Bardo

Adopted a kitten. Knowledgeable staff, friendly and helpful.

Serel Burnell

To many things blocked off for no apparent reason. Like most places - short on staff .

Aislinn Khuong

I go here because it is by my work, but I find on tuesday and wednesday evenings they always tend to be a bit understaffed. The staff they do have are always pleasant and helpful, though.

Akram Zangene

Everything they have you can find at pet smart with a lower price!

Ambra Johnston

Helpful

Peter Fuzessery

Got a new Kitty today. Wanted a stronger litter scoop. Picked up a metal one. Works well. Large selection of pet anything at thos store. From food to toys, to actual live pets and their regular needs. Staff were friendly as expected. In and out in 5 mins.

Mondar Chaudhury

Helpful staff. Clean. And always has what I need!

anthony power

Always love going to Petland. The staff here were so friendly and helpful and eager to help. Went to go waste time and look and ended up being in there for 20min or more. Thanks petland staff for your amazeing service.

Kristy Webster

Always have what I need

Louise Flack

Alyssa is my pets hairstylist and she is the best I have ever seen. Loves dogs just about as much as I do and is very gentle and good with the dogs. As for the opinion on high prices I have to disagree they are very competitive and with the quality of service their prices are lower than the quality of care and knowledge.

Linda Spreadbury

Very helpful.

Don Thompson

Nice location, friendly staff and i believe the only place in okotoks to purchase live fish

mark woll

Great customer service

Paolo Santiago

We come here very often because my kids love to see the different live animals. I love the staff and the atmosphere because they dont pressure you to buy anything and most of the time, we just come here to have a look at the animals.

Stephen Courtney

They are amazing and very helpful

Peter Huey

Great staff ..my daughter loves to hold the ferrets!

Rebecca Benthien

Super rude employee named Daniel. Rudely asked me not to pet a bird I was interested in and walked away instead of asking if I needed help.

steven jarrell

Highly recommend Jen in the pet groomers section. Very professional, loves animals, also personable. My cat Buddy's Favorite pet professional.

Bettilou Lavallee

Help was good today

Kerry DeLaere

Good prices and gear staff

Andrew Greenwood

I like taking me dogs into here when it's really cold outside

James Korol

Amazing place to buy fish...shout out to the two workers that helped me out. Probs the best info I've gotten and with passion.

gerald fraser

The girl behind the counter was very friendly and helpful with my purchase. I was able to find exactly what I was after on the shelf. In and out. Just the way I like it. My cats are already feeling better with the product i purchased.

Elizabeth Gracie

Love the critters.

Steven Ross

bought a rabbit from here and always buy my dogs food here. great place good staff prices are high in my opinion

Dale Hardcastle

I visited the store in Feb. in order to pick up some special dog food for my Daughter's dog. At that time a clerk named Charles went out of his way to find the last bag for me and insisted on carrying it to the till for me! Excellent service. Thanks a lot Charlies and Petland

Jennifer Strange

No one even talked to us

Fraser Anderson

Always have crickets unlike place on McLeod that only has stories and no crickets

Bryan Bates

I love going there with my kids to visit some of the animals waiting to be adopted.

Chris Hunt

It has animals, what's not to love?

Sharel Shoff

Great service

rags rags

An exclusive petshop...

JamesandCali Boismier

Took our new pup in today to grab a couple items. We got the pleasure of dealing with Warren (red hair). He was not only knowledgeable but also very polite and friendly. Thank you for your service today, Warren. Your hard work doesn’t go unnoticed.

Sav H

This is a way nicer petland than my regular one. Staff were friendly enough. The animals were cute and lots of selection. The cats they have are rescue cats. The birds were the prettiest birds I've seen in a pet store. You can also have kids birthday parties at this location. They have a fairly small cat section but I'd come back here.

Kathleen Martin

Fish section had a virus and was closed off.

Linda Gartner

It has people to look after your questions or needs

Marsha Durkovich

Great grooming by Jen!

Brenda Luk

Great place to come and get your animal time on

Annie Nielsen

Well silly me went in there with a coupon for $0.50 off and course then then they offered me the seniors discount and then they didn't take off the $0.50 so they don't get no more business from me my own fault I usually check bills and I didn't today cuz I was preoccupied my I lost and there's

Alain Bouche

Clean and friendly

Lennon Dow

Staff was friendly but understocked on lizard supplies

Karine Chevrefils

Great staff helped me find all my fish tank needs for start up.

Lorne Kraft

Good, friendly service and reasonably maintained. Staff appear to enjoy working there, spending time with in store animals while checking in with customers. Several small animals in stock.

Ben Ginzberg

These people are awesome. Always friendly and knowledgeable.

kyle groeneveld

Called ahead and was told they carried giant breed royal canin food, when I arrived I was told they have never carried it in stock. Pathetic

Ed Schneider

Good place.

Rebecca Tucker

Went to this location about a month ago to buy fish. The staff member in the aquarium section was incredibly rude. He refused to sell me any fish, alternately accusing me of having killed all the good bacteria in my tank, too much ammonia, chlorine levels were wrong. Then told me I needed to have a large tank ready because the type of fish I was considering buying grew to enormous sizes (instantly, I guess?). He was so aggressive, my husband was ready to step in to let his boy know I'd been caring for fish long before he was even born. I walked away to avoid any further confrontation. We literally drove to another store and bought fish. I will not return to this location. We have several fish and a turtle. We also have 2 cats and 2 dogs, all of whom are on Orijen food. That's a lot of business lost. I will not shop at this location ever again.

Chance Adomeit

If I could leave 0 stars I definitely would. Came here to get my rabbits nails trimmed, and the only way they were going to do it, was without me. I gotta say I'm extremely disappointed, out of all people, the people at Petland should know that there is no way a rabbit would be okay having some humans he's never met before work on him without his handler, they should know better that rabbits are pray animals and doing this would likely cause him to be stressed to the point of GI Stasis. I think maybe your staff at Petland need to do a little more research on rabbits and how to handle them. Had this same issue at deerfoot city, so now my poor rabbit is left with overgrown nails, I don't know what to do.

Chris Norman

As my closest pet store, I've had fairly good experiences coming here for my regular pet based needs. Good selection for the needs of my animals, and plenty of variety if I need something new. Only issue I've found is sometimes the staff can be inattentive at times, but not enough to make me go to a different store. Overall good experience, and helpful enough.

chris kupidy

Hard to believe with twitter Facebook online reviews customer service and response to complaints can be so bad. My experience; went to pick up dog food and could not find it bought a different type ( same brand ) no one around to help me look for what I would have like to purchase. Went to cashier waited several minutes - staff were in office chatting eventually someone spotted me but kept chatting for a bit longer. Rang in dog food and wrong price came up 5 $ more than shelf price)- upc entered wrong in computer - cashier Argued it was right price until I pointed out that what was on bag of food and her price were different - she called manager who was still busy chatting in back room - manager very annoyed . Tried to discuss petland policy for when customer is overcharged ( petland just tried to take an extra 5$ from me) I asked if customer gets free when wrong price came up Manager still annoyed and now thought I was trying to scam petland - indifferent that Petland had just tried to liberate an extra 5$ from me. Several days of emails and phone calls to district supervisor and no response- I ended up sending 3 different emails and 6 phone calls to different people before I got A response - district manager seemed indifferent to problems I had and insisted On getting staffs side of the story -like I and her staff were two children who argued And she was the adult . Through all this no apology from anyone at petland about not getting served or being charged wrong price for food and not a thank you for pointing out upc error . Presently waiting for an apology and restitution ( to be paid to humane society) Apparently these things have to be approved by head office . All true - laughably bad customer service

D T

Great service! Manager on sight was very knowledgeable and provided a lot of insight about dogs. She helped answer any concerns and provided great service. Don't be put off by coming to this Pet land because a couple of rude and entitled customers believe they're right when they're clearly wrong. Been going to this Petland for years!

Robert Onion

Some of the younguns working in the fish area should research things before telling clients that have never owned a fish before how to start up. Sometimes I've corrected an employee from giving baaad advice to a customer! Managers need to do a better job of training employees - now that min. wage went up to $15, they should actually be giving a hoot about their jobs....AND THE ANIMALS!

Rajput

(Translated) Excellency (Original) Excelntao

Brianna Mercer

A staff member there who was a girl, (so I think?) with a shaved head, big glasses was beyond rude. Should probably get a real career. They apparently “care” for animals but have no compassion. Worst ran petland out of them all. Should probably fire and re-hire someone more qualified and of age to work in customer service. Won’t be returning. As pet planet is alot better ran for not having to deal with adolescent staff.

Claude Rodriguez

Friendly staff and super clean store

michelle walther

Adored petting bunnies

Graydon Severinsen

Pretty standard petland. Have never had a rude or unhelpful staff member.

Trevor Paul

Pretty decent size has a lot of animal and pet products

Debbie Griffin

Friendly and knowledgeable staff

Emma Cohoon

Not going to be returning to this Petland. The same employee was rude on multiple occasions. She was very rude to my Dad who could not hear her properly and then today the same girl (cashier) was less than pleased to answer my questions, which I asked in a respectful way, as I was almost out the door her and he coworker made rude sighing and said thank goodness their day was almost over. She was very unhelpful and patronizing.

Zubin Kothawala

Yes

Chris Simmons

No dogs for adoptions

T H2o

Best Staff!!!!!

Kimberley Halpape

Lots of choices, helpful staff

Evelyn Ovalle

Clean and friendly staff.

Lisa Kleinsasser

Montana was an amazing help with my dog food questions and helping my son choose the right food for his conure as well as providing my son with information to help him feed his bird the right fruits & vegetables. She also answered his behaviour questions.

Samantha McLellan

Before getting my daughter's kittens we went there for help. I'd always had dogs so I had no idea what I was doing with cats, my daughter really wanted a cat. Hailey helped us out with everything!! She was amazing!!! The day we picked the kittens up we had to go and show her, and once again she was amazing. I will drive the extra time just for the amazing staff there

Alex Cron

Good variety of pet supplies. Prices are not the cheapest around.

Tyler Berridge (Tylerhouseofpain)

Good place to shop for pets

Vanessa Wasik

Ben in the fish department was very knowledgable and helped us find a few fish that were the right fit for our tanks.

Danelle Baxter

Love stopping here

Brigit Amsterdam

The best, most intelligent, animal passionate people work there. All the animals r ethically sourced and cared for extremely well.

Lisa Chisholm

Warren was great! We got a new puppy this Friday and we were trying to decide on food. He eased into the conversation with us and went through everything imaginable. This guy really knows his stuff! Highly recommend this store.

Shane Todd

This is why I like Petland , It's freaking awesome. .

Stephen Thompson

I got my cat there. She was rescued.Petland is the BEST.I love that they save animals. Staff are very friendly.???? ❤ ???? ????‍????

R M

Petland is a great place to go for all your pet needs, I go to Petland to pick up dog treats for my little dog. Great price.

Debbie Pattison

Helpful staff good selection

David Wood

Got a beautiful beta for my daughter

Joshua Taylor

Always have my dog food And usually at a discount

Tristravz Macapagal

Very helpful staff. Took the time to point out where I can find the dog cot and checked how many of it was left.

Laurie Moore

Great staff and variety of products