Here we offer you the information of people who used the services and products of McDonald's (Fish Shop) in the territory close to Brooks (Canada).
At present the business gets a score of 3.2 stars over 5 and the score has been calculated on 127 reviews.
You must have seen that the average score it has is discreet, neither too high nor too low, and it is founded on a high number of reviews, so we may think that the score is quite credible. If many people have bothered to evaluate when they've done well with the service, it works.
As you know, we don't usually stop to give tatings when they are correct and we usually do it only if we have had a problem or incidence...
This Fish Shop corresponds to the category of Fast food restaurant.
Yummy.
Quick got food, pleasant servers
They are always friendly.
I dont eat the food but the coffee is good. Just as good as Starbucks in my opinion.
Is McDonalds ever bad?
nice view of the bay bilingual staff
Good restraint, modern. McDonald’s style quality food for what you would expect. Prices follow
Staff seem slow and untrained at times, 2 customers in the store, shouldn't have to wait 10 minute for my order to be taken.
Double check your order before leaving... You can repeat the order 100 times and they WILL still get it wrong. And ordering ahead is great but they will still mess up...just double checking it All. Last time I was missing a burger and fry and toppings we asked for removed...
Fast and friendly service. Food is still hot when you get it.
Fast service and a clean restaurant.
Waited 25 minutes in drive thru with only 3 cars ahead of me
If you want to pay more for less, go to McDonald's! The Big Mac is much smaller than it used to be and the poutine was terrible! I won't be returning!
Its my go-to for coffee! Love the taste of it, and the workers on the window are great, even if they get moody customers.
I remember when the meat was actually meat, not fricken crepe bread!
The food was hot and fresh
It was conveniently beside the hotel. Long wait times, ran out of cinnamon bagels, fountain drink was flat.
Weird people at night ????????
It's MacDonald...nothing new...a little slow on service
Adequate. Fries weren't fresh. Lots of flies.
Worst McDonalds I ever put foot in, dirty and unprofessional staff.
Corner Brook Newfoundland location : worst big mac i ever had in my life. threw it all in the garbage. also i dont understand why it seems the extra sauce comes out of an employees pay cheque.
Clean and good service
One word......DISCUSTING. This location is stuck in the 80s. There's shingles lose ready to fall in the drive thru. Inside is dirty and old. Their grease trap smells like rotten fish and the bathrooms are unusable. They never have anything to drink besides pop. The health board needs to be contacted.
Awesome food! Awesome service!
Best McDonald's I've ever been in, super friendly staff and great service. Fantastic place to hear the local's debate the their choices for the upcoming elections .
Bad service ,disorganized dinining area cold no heat. Never going to be return
Tables were not cleaned off had to ask the lady to clean a stop so I could sit down to eat
Sometimes messes up my order. But quick to fix.
Friendly staff. Clean place
I love, I remembered when I was a child my father always bought it.
Polite nice personality.
They manage to mess up at least one part of my order EVERY SINGLE TIME They are also apparently incapable of stirring your hot drinks ????♀️
Eh wasnt bad but it wasnt good either
Ok place. Could need an upgrade as the waiting area is small and next to the entrance.
fast service accurate order
Its mcdonalds goodness same as any where.
It's McDonald's lol
Had a coffee and Earl Grey tea. Both came hot and fresh. Washrooms where clean and better then I expected!
I was able to order plain burger patties with no bun through the touchscreen. Very convenient for anyone on a carnivore diet. Was delicious too.
Worst managed place I’ve ever been to. Their open hours are not what’s displayed on google, no curb side pick up or take out options available for people with a vehicle too large to go through the drive thru or no vehicle. Walking through the drive though at 9:40 the lady told me they closed till so they couldn’t process my payment.. is that good business?
Horrible service. Barely passable as a restaurant. Closed on multiple occasions for health violations the last couple years
Awesome food and the friendliest staff across the island. Great job guys and gals????????????
the foods ok but why would they cut the cheese up for the burgers. a few months ago i went to this mcdonalds and i noticed that the cheese was cut up. and now i go to the mcdonalds a few days ago and now the cheese is cut up into quarters? at this point you shouldn't even put any cheese in the fish fillet burger. the food is good in general and stuff, but this is unacceptable.
Generally decent for a quick fast food meal.
This Resataurant is newly renovated and poeple who works there are very friendly
Very good service. Easy and hassle free
Not sure if it was just the time of year but I couldn't believe the amount of black flies in the restaurant (walking all over the digital display signs behind the counter, on the tables, etc.) yuck! The food was the typical McD food, no surprise there, but I could hardly understand the gal behind the counter taking my order as I her accent was quite strong. She had to repeat almost everything she said to me twice. We were just passing thru so obviously won't be there again.
Please asphalt the potholes thru the drive thru!!!+
Was very friendly Great service
Double check your order before leaving, they missed your orders often!
It was quick and courteous
Great place to eat! Very clean restaurant and fast service
Haven’t been to a fast food joint for some time as the food is terrible and prices even worse. Decided to try the spicy chicken they are advertising lately. Got home to find it a disgusting mess. The patty barely covered the bun, ( the commercial shows the patty bigger than the bun and 3 times thicker than the real thing), most of the “sandwich” was filled with lettuce. Will never visit a fast food “restaurant”, and I use that term very loosely”, again. My wallet and my overall health deserves better anyway.
Not my favourite place. They should change the name "DRIVE THROUGH" to "ORDER & PARK"
Typical McDonald’s. Had two mix ups on my order, quick mention to front staff and issue resolved. (Always appreciate a speedy resolution)
Mcdonalds
My kid loves the play area
Coooofffeeeer
Very kind and polite staff..
Added self serve touch screens and build your own burger! Add to that great service and this McDonald's is awesome!
It's McDonald's as expected !
Messed up order twice. Cheese on something ordered no cheese, and cream in a black coffee. Food tastes the same as always
The service and food is good BUT ... the smoke from the smoking areas next to the side entrance and drive through made me gag! Put it away from entrances and the drive through!
Absolutely the worst visit I have had at this McDonald's. It took 30 minutes from when I started to order breakfast until I had sat down with it. I ordered and had items from the lunch menu 2 minutes after the breakfast order was completed. The crew chief or leader or whatever was so flustered that I am not sure they knew what was going on. If it wasn't for the play place I would never go back again.
The food was ok. Service was very slow.
Its McDonald's how bad can it get you feel me?
Food was soggy weirdly, second time in a row receiving a soggy Jr.chicken, lol. But it's McDonald's so three stars!
I mean its mcdicks...
Best coffee in elliot lake
Their burgers are great put the party's could be a little more thicker and the coast to coast thing was definitely rigged I mean I even went through the trash to find stamps and I was missing 1 in each category
Pleasant staff. Too expensive for a pensioner like me.
It is a hit and miss with every visit. Best time to go would be from 7am to 3pm as this seems to be when they have the most reliable staff working. The dinner shift is brutal, full of staff who are rude and incompetent, food quality takes a serious dive during dinner time as well.
Lovely place to eat my favourite food. I recommend all food lover to visit this place.
Good place to go. They are friendly. And the food is good.
It took them around 8 minutes to answers us in the drive thru, the food same as always but the owner should take a look on the staff since this is not the first time that this has happened.
????
Ok
Fast service. Good food
Great coffee
Ran in for food left with the whole set of toys a gift to a great place the McDonald house who do amazing work with families housing sick kids and parents I know had to use the McDonald house as they each lost a little baby at sick kids ,worth while to throw money a few bucks without places like this man give some one you know God forbid but you can count on them to help or hook you up with it 10 out of 10 .
They gave me the wrong Mcchicken. I wanted the ghost pepper
Had fudge sundae through drive thru. It had plenty of fudge, which is awesome, but the ice cream was soggy, apparently having been made a while before ordering.
Quick and friendly
Since I was staying next door at the hotel, I decided to walk to McDonalds this morning for a coffee. It was incredible. The sheer number of flies infesting the food preparation area were immeasurable. Management has hung two fly strips but they've become saturated with flies. One of the most repulsive eating establishments I've ever seen. This restaurant has a fly problem and probably has maggots.
Burgers are horrible, in the picture there are tomatoes ,onions , salad, in reality it’s just meat and bread
Quick menu delivery with less confusion
It's a McDonald's. Notable that it has the electronic ordering system there, as well as being able to go up to a person.
I like the place and the mood, service might be a little slow but everything is ok !
This McDonald's is sus, they serve stale french fries. Plus pop that I ordered didn't satisfy me.. I'm still thirsty.
Rotten, slimey leaves spread throughout my salad mix. Why mix greens in that have a much shorter shelf life then the rest of the salad?..
Because the people that cooking don't know how to read menus
Good food, but little pricey. The service needs to be a little faster.
Horrible coffie 3 times in a row stale frys not good at all.
Every morning (5 in a row) I have to repeat my order 3 times, idk how a double double large and large black coffee is so hard to understand, today I tried to add a bagel with herbs and garlic cream cheese, after explaining it 5 times, only to have them inform me they didn’t have any after I paid, I was so frustrated that I asked for a refund and toke my business to Tim Hortons (where I very rarely have to repeat my order)
Its mcdonald's! Superb as usual!
Picture this.. its 33 degrees outside... we wait in line for 15 minutes only to be told they have no ice cream. Hey mcdonalds.. how bout a sign when you come in? Also, the kiosks get served 1st, there is no "order" as to who came in 1st. While I was waiting for 15 minutes, 5 young people came in and were all served before the line up because they used the kiosk, which were not working when I arrived. Come on... you can do better than this!!! Will never go back ????
Terrible place. Messed up my order twice in a row
Awesome service especially as a trucker. I was able to walk up to the drive thru window to order. Thanks gang.
It is ridiculous that two ice cream cones are $3.75 and If you order through the App they are $2.00! We live in Timmins and order cones through the drivethru all of the time and we pay $2.10 for 2 cones. ????
They took forever to get our breakfast out at 6am. They are open 24 hours and very slow for fast food. They should be called slow food. Stop here if you have 20 mins to wait. Very poor first thing in the morning
3 times it took to get an order right ,all asked for was no pickles and mustard on a regular hamburger. Also the place is filthy and the building is in disrepair shingles falling off the roof.
Play center needs a real good cleaning! But it is nice they have it.
It a quick and food service place.
Could have just been the time we went but our order took an incredibly long time. The most difficult thing on the order was a cappuccino, but that doesn't typically take nearly 15 min at other locations. Maybe it was just an off day but it was surprising.
Reasonable service for this food chain.
Love the $1 coffee!! Great friendly managers. Always get my order super fast. Love it, keep it up guys????????P.S: you should have the $1 coffee year round????
Good food. First time going there they didn't forget the difference between a quarter pounder and having it as a BLT. The drive though is easy, the pay window is a bit weird at this one being very close after the turn from the ordering speaker.
Love the huge play structure here. Customer service could be better.
It's a McDonalds ... Not much to say
Great for a quick meal!
A decent McDonald's with a above average play structure. Good place for a pit stop
I'm loving it! Not more to say about that!
Fast and accurate service!!
Took about 25 minute to get my order after i paid for it and they even forger to serve my hot coffe. Place was Clean and tidy!
Went twice and asked for a large fry and might as well got a medium as it was only half full..☹☹
Quick food tastes good
This McDonald's is OLD, and sometimes not very well maintained. There's been a big, awful pothole at the very entrance to the drive-through for YEARS, and if you hit it, it could potentially damage your car. Be careful! (The folks working there are great, though! Guess they could be incentive to go in to the restaurant to see them, and avoid the Pothole of Doom altogether that way)
Slow Getting better
Fast and friendly
I was totally disappointed again I asked for fresh fries and chicken burger. I didn't recieve it. The fries and the chicken burger was the same thing.
Slow service
It is like other McDonalds. Clean and fast. Prices seem to be rising but still a good place for a quick meal
Awful, slowest fast food resturant ive ever been to, waited 45 minutes for 2 burgers
Great location. Friendly staff, very clean, fast turn over and even had a server help me bring food to the table. Very impressed. Management is doing a great job running this place. Food was what I expected of McDonald's standards.
drive through parks everytime.. fast to go in.. and they still hsvent got orders correct
The food was cold in the drive through.
Service was quick and friendly.
Decent McDonalds The lady was super nice considering we didn’t speak French and helped take our orders in English as best she could
This location seems a bit off par. Wraps appeared to be just tossed into the boxes making it impossible to eat. I exchanged a small order of fries for the apple slices my kid ordered and watched as the fries were returned to the fry bin, presumably to be served to future customers.
ok.
Good coffee not good food
Food is always good for a McDonald's but i find the service slow. Not sure if they are short staffed or just slow.
They tried to keep me quiet but the truth must be heard triple thic milkshake is only single thic
A found a bug in my coffee, apparently was in the ice cube in the coffee I got, didn't realize until I finish half f the coffee. And this place was shut down for having cockroachesin the site. Month after they open, bugs in coffee...awesome!!!
Fairly quick. Let us walk in the drive Thur. As we had a trailer on. Early in the am
Hours posted are never correct, food is always cold or burnt or wrong…. Don’t waste your time.
Hamburger oasis in the middle of almost nowhere.
They have great coffees
Fastest and most accurate location, every time i visit! Highly recomend....for a mcdonalds :)
Very nice place to stop for a coffee. Could someone explain to me why in the restrooms of McDonald there's no paper towels, or disinfectant for your hands has you go in and out? When there's no towel to wipe your hands and to hold the handle to open the door. What's the use of cleaning your hands!!!
Great service
Ashamed to eat there
Drive-thru is good. Friendly service. Order actually correct and fries taste fresh!
It's McDonald's, so everyone knows what it taste like. What this MacDonald's suffers from is that there is no other Fast Food spot within a couple kms of the Corner Brook Plaza, the mall next door. I've often said that you could open a 2nd MacDonald's (or preferably another Fast Food chain) in the same parking lot and they'd both do good business. So that means meal times are going to be busy here and there will be a wait and maybe no place to sit. It has gotten better the past few years (a few years back it didn't matter when you walked in, you were bound to have a 20+ minute wait for food). The staff are good though and friendly (another nice change from a few years back). The other thing that drops my review down to 2 stars is the joke of a kids play room. It's literally 2 touch screens playing a few games that feel like they were created back in the 90s. Not sufficient considering how busy this place can get and that it's the only MacDonald's in Corner Brook.
What other McDonalds has a view like this one???
Chicken nuggets, petty much fool proof
Food was good and service was timely enough. Bathrooms and lobby was dirty both times we went.
Dirty restaurant. Poorly prepared food, no condiments available.
Good service
It's McDonald's not much changes from one to another but the people
Rude, no service They serve 5 cars for each in restaurant order. Very unorganized. Never coming back.
Went through the drive through at 7:45 p.m march 1st/2019. Microphone must not have been working because the order was repeated back wrong several times. Order was not made properly.
Great coffee!
So good
Quick and easy drive thru, staff were wearing masks and seemed to be taking appropriate precautions against Covid.
Really good location and service. Facilities are fairly clean as well.
I only got coffee. This is fakw food !!!!
No lids for cups out, tables were messy, garbages were over flowing, and the play space smelt so horribly of pee I had to change and sponge bath my kid during a road trip.
Stopped for a vanilla milkshake while on my way back to Calgary and they gave me a strawberry milkshake. I hate strawberry milkshakes!
No food and we had paid but they ran out
Friendly staff
Next door to Tim Hortons. Also great views of the local ski hill. The service is slow at times. Needs to improve in efficiency.
It' McDonald's!!!
till staff needs to speak up
Ordered a Coffee earlier today, it was good. Also ordered a Chicken Caeser wrap and I couldn't finish it. It was literally drenched in sauce and the wrap was completely ripped on the back so it was a total mess and unappetizing. Easily fixed of course but still, literally the entire wrap was doused in sauce to the max, way too much. Also, tasted a bit odd.
Food was great. Service was terrible, Gave me the wrong order, Forgot my coffee... Its a McDonald's so I can't get that mad.. Because thats what to expect anytime you go to one.
Coffee is ok when Tim Hortons right next Door
Not good value for the quality of their food
Food was ok but I was surprised by the surly staff at the drive through window who shoved the bag in my face without so much as a hello or thank you.
Good fast service
Clean, efficient, excellent food and polite staff!
We are snowbirds travelling back to Canada from Arizona. We often stop at McDonalds in the mornings and order the same thing: egg and sausage, or bacon, McMuffins and 2 small coffees. Ordered same thing at Brooks McD this morning. It was almost double the cost of the exact same items ordered thru 5 states and 2 provinces. Giant rip off. Oh, and gas prices across the street higher than BC? Stay away from Brooks.
Open for drive thru and mobile orders. Good service. No concerns.
Our friend always hops down to say hi They have facial recognition you know ????
A fast place to get something to eat.Family freindly.
Nice courteous staffs and very accessible location
They ran out of gravy so we couldn't get a poutine. Service at windows was terrible .our girl got a boy toy. Cold fries ,sloppy burgers , too many onions on burger
Why is it. That McDonald's is the oldest hamburger Restaurant. And it has the worst Hamburger in the world?
Good experience most times.
Breakfast was good.....and cheap
Always being told to go park and wait. Never ready at the window. Order wrong half the time
Never get orders correct
Just stopped for a coffee.
Generally fast. Good customer service.
I accidentally messed up MY OWN order and they were really nice and fixed it for me even though it was my mistake. God bless
Egg mcmuffin. Thats it
A Big Mac is a Big Mac, wherever you go. You know what to expect when you visit a McDonalds. With that being said, this one in particular is kept quite clean and it offers a great view of the city. I've yet to use their kiosk, but I've heard good things.
Too small food not so good. Cold breakfast sandwiches. Dry cold chicken breast. Not a good place to sit,very busy seniors hangout.
Great coffee
Food tastes like McDonalds and is usually what you expect to get. Worst thing ever served is a burger without a bun but they fixed it.
Great service
The new social hub
We ordered with the app and when we got to this location they were unable to fill my order. IF an order is unable to be filled WHY have it as an option? I would have gone to another restaurant had I known this in advance but we had already paid through the app. The attendant was good to give me a cash refund and that was appreciated.
Good fast food on the run
It's getting better but I still check my order before leaving. Sometimes items are forgotten from your order
Best drive thur lady in the evening she's so nice and make sure you get all your stuff with a happy smile
Ice cream cones are never the same.....we tend to get small ones
Decent staff and interior, the play place is a great place for the kids to have a break
Rudest staff. I know this is McD’s but like chill with the attitude.
I waited a half an hour for two coffees and when I asked them were my coffees were they said they lost the order. Than I had to wait another 10 minutes till I finally got them
Unorganized chaos non-functioning human beings wandering around in circles absolutely the worst service I've seen I've travelled the world and I've never seen so many people that were so inconsiderate and stupid gathered in one business it should not take 45 minutes to get two cups of coffee
The ice cream is really good. I love your chocolate milk shake.
Cheap n clean
One of the biggest and best play centres in any McDonald's
We've had a bad track record with the one in Brooks. An order for two people should be easy enough to assemble - correctly - and be delivered at the second window without needing to park. This happened the last 5 times. (The coffee is the reason my wife keeps us coming back, so it must be good.) On the most recent visit, we ordered bagel belt meals and needed to wait as they did not have a batch of hashbrowns ready. While waiting in the overflow for a long while, a staffer came out to let us know they were out of multi grain bagels as well. They left for 5 min and came back with the right order & some apology apple pies. On the most notable visit, an employee came to our vehicle with the wrong order, and then came back & lied to us about what they were delivering just so they wouldn't have to walk back in again get the right coffee. The drive through also backed up with people waiting to park as all of the waiting spaces were full.
Great and fast service
I awarded 1 point because they support Android Pay and let you customize your burgers. It's a joke of a business, let alone a fast-food "restaurant," yet it's always busy! The food is cheap, yes, but you get 0 nutritional content and the service leaves much to be desired. I like the idea of being able to order without waiting in line or trying to get people to understand my order, but the actual systems have touch screens almost as bad as the ones at Canadian Tire. So I always end up going to counter anyways. It's a struggle.
The kids love breakfast hotcakes here.
Not so good
I mean, it's McDonald's. All are the same and will never get a score above 3 from me.
This was one busy place at 10 pm. I got a fresh cup of decaf coffee. It was weak. They don't give you to-go cream but add it from a machine and it's a lot. So 1 or 2 shots at the most is enough. I complained about my weak coffee and they made a fresh pot.
Pretty typical McDonalds. Service is great though. Because we don’t speak French, we tried using the self ordering system there but the printer doesn’t work (apparently a known problem but why don’t they fix it?). We were pleasantly surprised when we found out that most people who work there speak English very well. The line was very big, so we went to find a table that could sit all of us and as we were doing that, one of the employees brought our order to us. This was an amazing gesture and a sign that McDonald’s is focusing on customer service.
This place has a terrible service, and not clean. We ordered 4 McFlurry and a Coffee, it took more than 20m to get it. The workers can be heard yelling at each other. The seats were also very dirty.
I'm pretty sure this McDonald's makes a bunch of fries and re-fries them when they get ordered. Same with chicken nuggets. Food never seems fresh but is hot. They're not as fast as most either. They're currently renovating so maybe they'll pull up their socks afterward.
Great place to eat, and meet your community
Inconsistent. Missing food items. Missing ingredients on sandwiches....slow
no virus signature like
Good
Good service and food
It was very good
Its McDonalds. Constipated? Eat here... problem solved.
Friendly polite staff.
This is the slowest McDonald’s we have ever went to. We have been in the drive thru for 15 minutes
Fast service!
It's McDonald's you know what it is
Why is the McCafé machine STILL BROKEN?!? This is now the only place to get coffees and hot chocolate. FIX THE MACHINE!!
Like any other MacDonald's but with good service ????
I wish there were more Mc Donald's restaurant servers / cashiers like this one in Brooks AB, in Calgary where I live, they got my order to a "T" even the espresso shot in my med ice coffee and low cal sweetener right, that's never happened before....
Their coffee is very good. Excellent service
It's mcDonalds
McDonald's is McDonald's it's always quick in a pinch, the food's usually fresh and hot, it be nice if they can keep the fries hot once in a while. Since you still have the best fries in the fast food markets, but hot is the best. Friendly people that's all I got to say about that
The food is definitely not gluten free! What I do like about them is they’re stamp program were the seventh coffee is free.
Brought my son here... Why does the Play place smell like that....
This particular McDonalds must have the best staff and service out of like any McDonalds in Canada, the staff is consistently unbelievably nice and they're extremely fast and efficient
It was okay, fast and quite tasty.
Wow
Same as always i stop here like once or twice a year but yeah the food is good and so is the service. The place is always clean.
The back door to the inside nearly knocked me off my feet. The bathroom/every door has no automatic door button. For a place directed at seniors, it's not disability friendly. Also, the highchair was not clean and didn't have the usual cover on it with a bib or anything. They are so cheap they change extra for sauces and their fries are never cooked consistently. The staff is so so and I always get an unwelcome feeling from here.
I ordered medium fries, and it took them 20 minutes to serve it. Someone after me even ordered poutine and they got it before me. The service was terrible and if you want to go there and get out quickly DO NOT come here.
Very clean restaurant, and the staff was actually helpful!
This place is a joke, stopped in to get a McDouble with Big Mac sauce and they were going to charge me an extra $2.80 to “Make it like a Mac” even though there’s no charge anywhere else. Will not be coming here again
I ordered a smokehouse Angus burger and got a bacon & cheese instead so took it back and they took out the bacon and cheese and put some BBQ sauce on the same burger !!
This is just like every other McDonald's in the entire world. If you like big mac's you'll like this place.
newly renovated awesome service
I love the staff
We ordered 3 items via touchscreen. Was charged accordingly Once we got back on the highway we had 2 of the 3 wrong. No chicken beef instead, small fries instead of medium. Horrible!
Great place for morning coffee. Great faces always there.
The self order does not speed up service and causes a lot of congestion at the counter.
I took my time to search this location on the map so I could give it my 1 star, coz they really do deserve it.
Generally pretty good. Skip orders are better then visits to the store. Clean facility but very busy always.
Nice and clean polite staff
Waited over 20 minutes for apple pies to be told there are none ... that they will be ready in 20 minutes???
Food was good, coffee great
Very Very BAD.
Its beyond ridiculous the number of times they've messed up my order in the past 12 months. No less than 8 times I had to call and report the mistakes. Each time, they promised to make it right, and mail me a coupon for a meal for the inconvenience . I never recieved a single coupon at all. Very poor management
It's McDonalds.....its as good as you can expect. Quick and busy! Had to use mobile ordering because nobody was working till.
They worked very hard to get everyone on their way when they are very busy. If an order gets messed up they double the order at no charge..thankyou guys
(Translated) Quite fast service on the other hand received cappuccino instead of mocha ???? (Original) Service assez rapide par contre reçu capuccino au lieu de moka ????
Great customer service.
Same old same. Standard maccas
Good, it's nice when they know my particulars ????
Taste good and and takes no time to get it, if its not ruch hour anyway
Friendly staff fast service
Love their fries
Dude working last night was a spaz. Couldn't cancel a simple transaction and took it out on my wife. Poor guy needs a hug.
Good place to eat clean
Same as always.
Food was good. Service fine. Got shorted one McMuffin.
Only Mac in Gaspe...
Clean and nice restaurant
Confused people double check your orders before you go but food was fresh.
Beautiful view and fast service, above average McDonald's.
Friendly staff & quick service
Lazy workers, but what can you expect they are barely getting paid. Don't expect from a fast food chain
yummy in my tummy bahaha
We went there for breakfast. The service was slow, the coffee was cold, and the McMuffin buns were burnt. Never going here again.
It's great to have a coffee here which is at the center of Gaspesie. We had coffee Lunch and breakfast during our trip to gaspe. You may experience long drive through car lines during peak summer season.
Your typical McDonald's
Yes was really surprised..service was good..food good also
Busy location, but food wasnt very warm.
Keep having consistently cold food. Like if your not ordering their expensive burgers you kinda get pushed aside
Great food, quick to come
Play area is dirty- Urine smelling.
Had to be parked for nuggets but i don't mind because u always get fresh nuggets when parked. Froendly staff
Good
Waited 10 minutes for our order but it was correct and delicious.
Always stop here after hockey games. The washrooms need more attention, but everything else is great.
Is ok
Sucks
Drive thru was unbelievably slow, especially or a drinks only order even! Then we found out that the ice tea was all water, no flavour. Very dissatisfied with this experience.
The store is physically closed. You cannot go inside!!! You have to order through drive through which is USELESS! The wait for over 10 minutes the first time I tried. I left after 10 minutes and I wasn’t even In the order line yet that I could leave!! They don’t park their customers! They don’t come out to drop off your order. Your only choice is to line up. I tried again tonight and it took is 14 minutes!!! I counted! I even took a video and sent it to McDonald’s Head Office. I went to Tim Horton’s instead and got my breakfast meal in 3 minutes and 25 seconds! I ordered through the App and I started counting from the moment I got into the store. If you are at the Gaspe McDonald’s don’t bother. Just go to Tim Horton’s unless you like waiting!
Indoor PlayPlace :) I think all McDonald's buildings should have an indoor PlayPlace because most people and I love McDonald's PlayPlaces. Ones with an indoor PlayPlace are the best McDonald's buildings ever. This is the best McDonald's in Brooks AB.
Love them fries
Poorest customer service ever. Manager actually told me that if i wanted what i ordered... I should go to a proper restaurant. Laughable. Pathetic doesn't even describe it. Brooks location.
Excellent service! Thank you!
Drive through was quick!
Coffee is great as usual, hot and fresh????
People dont go here u might get a heart attack that's how stupid the people that run this place are
Can't get orders right.
2 people a head of me sitting in drive threw for over 25 minutes after work
Great food on the run!!
Always my go to for a coffee or burger! Also, mcdonalds have the best fries imo
Never receive what is ordered...always wrong
Better at building the Big Mac than others
Beautiful view Do not miss it if you are exploring
What can you say about McDonald's. It's consistent. No surprises.
McDonald's is pretty much the same wherever you go. The food was good and the service was great. I'm giving it a 4 star because the owner of these local branches came in and yelled at all the workers for the food being too slow to come out. I don't think this was fair as they were doing an excellent job. In my opinion it was extremely rude for him to just come in through the back door and start yelling while we were all placing our orders.
I enjoy their fries
The only good thing about this place is it's drinks and salads!!!
Normale R.A.S
Fresh and fast. All you can ask for from a McD.
The order taker in the drive thru hard a hard time understanding our simple order of drinks. Got to the window and our order was wrong.
Can't get a simple order right. Odered a grilled Cesar Wrap, but ended up with a crispy bacon wrap. The package was the only thing they got right. ????
It's a McDonald's. They're mostly consistent. You get what you order.
Absolute slow service. Food is stale and coffee is cold .6 people working in back with 4 orders on screen and our coffee took 15 mins .
The employees seem to not care. Not only do I rarely receive exactly what I ordered but the food is thrown in the bag when you get take out. The quick order machines are usually broken, the setting area is horrible designed (places with benches have nowhere to hang your coat) and the employees rarely smile.
Because it is the only McDonald's in Gaspé.
Slowest drive through on the planet. Took 25 minutes to get two coffees and a mcdouble .
Too small
This might be the worst McDonald's ever found in alberta. Everytime someone doesn't speak English or understood or just pretends to understand. Always wrong food. Taste gross. Over charged when wasn't supposed to or say that there will be more charges. Yah I'll pay an extra few dollars to go to a&w. I would give no stars if could. Tired of there incompetence.
Great fast food restaurant
Very busy at certain times of the day, so take a look at the Google Busy Map. You should avoid going at 12pm and at 5 pm.
Its Macdonalds! Enough said!
How can I give anything less than 5 stars? It's McDonald's! you should know what to expect from a chain like this. This McDonald's has one of the nicest views I've ever experienced from a fast food joint. As for the self serve . It is what it is. I have lived in markets that had it earlier than this location and they are all the same. Not a bad setup especially for the picky . Make sure your order is 100% before ordering . However Avoid the kiosk farthest from the fountain drink machine if you plan on paying with cash . Rarely ever prints a receipt. Overall one of the best McDonald's I've been to and ive been to them all over the world.
an excellent service
The place was clean and practised social distancing. However the only exit forced patrons out into the traffic flow for the drive through. My husband was served sour chocolate milk. The date was on the carton, unfortunately he had a drink before noticing and it spoiled his whole meal.
Went through the drive-trhu and ordered 10 nuggets and a large diet coke. Got 8 nuggets. Seriously??? Do the employees just not know how to count? I feel ripped off!
I really like it but my kids really wish the playplace was bigger
I don't like fast food, but millions of people do. So if McDonalds make millions of people happy then I'm happy to.
Terrific tasting coffee!
Serve is not consistent, my last 4 visits have had slow service and mistakes in orders. I used the app and paid through the app, then they insisted I pay at the window saying it was mit paid. My credit card statement shows is was. I asked a manager and they said they would get back to me in a few days, that was several weeks ago. Not what it used to be.
best place in the universe no joke
Food not so good. Always mess up my order. And prices are highway robbery. Not very happy about this.
Yummy
Love their food. They always hand me fresh burger. Fast service.
Clean and well maintained. There is a play area for kids. Ordering options include mobile, drive-thru, in-store touch screens, and of course, in person. It's a McDonald's.
Quick and efficient service.
Good service
McDonald's. Nuff said lol
Value has seriously gone downhill. This is no longer a cheap and fast option for a meal. A family if 4 costs $50 to feed. For an extra $3-4 per person you can go to a real restaurant and eat a much better meal that doesn't leave you hungry 30 minutes later.
Seemed clean food ready fast and hot
No service. Cars only
Medium iced coffees are a dollar they taste watered down also I have never been to this McDonald's and my friend said there was cockroaches before and they got shut down a couple times
Very poorly trained employees. Had to repeat myself more than once per item on the order.. and there was things wrong on my order. Very slow. Bad language barrier. Playplace smelled awful (like diapers) and very unsanitary
Fast food
Ordered 2 sugar free vanilla iced coffees made with milk via drive thru and some food Both were made with cream. Had to wait extra for the order to be corrected then once pulled away realized they didn't even give straws. However the rest of the order was correct.
They're doing their best :)
Well, if nothing else, they are consistent - fries are rarely fresh and often cold and chewy, and I don't even recall the last time my sandwich was hot, or even warm for that matter. But at least my order has always been correct, and they are really good at making up for the sub par food with meal vouchers or coupons. Its easier to other than ever before with the mobile app, but their lack of offers is disappointing - rarely any BOGO or even 2 can Dine offers anymore - just dollar drink days, dollar cones, and 7th free fries/coffee
I would give it a no star rating if I could. Wait almost 20mins for my breakfast meal. The only thing good was they refunded my money. I always get my meals to go and once I got to work I found out my meal was also wrong. I they were having a bad day as normally I don't have many issues.
Easily accessible
Staff were very unorganized and weren't following orders correctly (There was about 4 other people waiting on them to correct their orders). They need better training but the place is clean at least and as unorganized as they were, they were nice and doing their best to correct orders.
Coffee is good
They were very polite
Please update your hours of operation
Quick service. Well cooked.
This McDonald's consistently changes the price in their computers but not on the menu board and will not let you pay the lesser price. It's like they just don't care about customer service. Hard to understand the employees over the intercom to get your order right.
Drive Thru; I go there every day for coffee and some times food. great coffee. The staff are so pleasant when they speak at drive thru. Very few mistakes on orders. The staff get the car thru in reasonable time. I will keep going there!
Went twice here for breakfast and despite the long wait in drive thru the food was hot and fresh! I would give them 5 stars but one night I went at 11:15pm to grab food and they were "closed" even though their website says they close at midnight.
Slow service not enough trained staff supervisors and manager have to be always having to putting managers code so customers can get there right orders I think they should pay more $$ to the supervisors that have to put in managers code in hire more Canadian people who know what work is and tell car hops to fully put on safety vest all the way on not just one arm in vest be professional take pride in the job don't be there just for a pay check hire someone to clean up around drivetrough and inside table service clean tables, "Give your employee(s) a reason why they should come to work for your business .
They gave us the wrong order of bagel but other than that, basic mcdonalds
The best fricking service in all peninsula! ! !
good food
5 separate visits. Each one taking over 20 minutes, with massive mistakes. Last instance, 25 minutes for a bigmac combo with a plain (grill slip confirmed) mcchicken combo. Unwrapped at home to find a mayo, and lettuce, laden sandwich. I got to eat 2 cold burgers, while the better half had KD.
Like many other Macdonalds
Fast and friendly service
Great coffee. They do their best for low income earners. Most of the time these employees are expected to provide service better than high cost establishments. My hat's off to these workers.
The food was great but they often get my order wrong. Always double check your order and receipt before you drive away
Good service.
Incredibly poor organization, long wait times, and failure to correctly fill our order (without correction/reminder). Watered-down soft drinks.
Slowest service I've ever had in my life. Never in my life have I sat in the drive thru for 35 minutes before.
Who has their delivery truck come to bring supplies at lunch time and shut down the drive thru? Then after waiting a good 20 minutes inside for a quick order (a couple mcdoubles, fries and cokes) I get to the truck and double check everything... They have charged me $2.19 each for my drinks when it is dollar days and should only have been a dollar. By the time I went back in for my money back and got the food home it was cold. Not a very good experience
Very busy...ok for fast food....it's McDonald's!
Im lovin it
Corona safety not taken care
We ordered our meal all was well. When we asked for more mayo the guy was very rude and barked out 45 cents each we let him know that we didn’t pay extra the last time we came in he again said 45 cents each and processed to throw the mayo down on the tray and stomped off. We found out later that his name is Raji ,we think and we will never go there again and we let our friends and family know not to go there for dinner???????????????????????? Talk about nickel and dimming people Very greedy
Always tasty.
Very hard working crew.
Great coffee! Food quality is at an all time low. After eating a simple burger my stomach doesn't feel the same for the rest of the day. I received quick drive through service.
Orders are always wrong ..everytime ???????? long wait !! Just avoid this place
As you walk up to this McDs it smells like bad beef not normal cooking burgers. Language barriers immediately present an issue, so expect a wrong order. This place has the most run down bathroom, with one stall that has a door that wont even stay closed, and hangs on barely with one hinge. My order was never made, my number was just removed from the "In Progress" list. I had already waited 25+ minutes so I just left rather than even attempt to waste more of my time. Try somewhere else first.
This McDonalds is clean and the staff was efficient and friendly
Usually very swift in and out , rarely a long wait.
The service was actually pretty quick and my food was hot and fresh
Customer service was very poor and drive threw attendant was super rude.
It's McDonald's. Pretty reliable, overall!
The play area smells like a used diaper. The whole place is dirty.
Had my first ever Big Mac here a week or two ago. It was great. Probably won't need another one for at least a year or two.
Sat at the speaker for drive thru for a very long time, no explanation, just "we will be right with you". Same on the other side. Multiple cars behind both lines. Fries were hot so that gets one star. Not good enough service.
Nicest washroom facility and can not beat dollar coffee days for a road trip.
It was good.
Great food! Guy that took order was good. Girl at window was quite rude...repeatedly!!!
Ok. The ceiling is very dirty. Ceiling panels black.
Speedy service will organized
Clean with nice bathroom facilities.
They forgot my burger with my meal
Excellent staff, management, and great service!
Ordered Bagel breakfast extra value meals for curbside pickup. 1 was cream cheese instead of sausage and egg. Took in to fix. They gave me extra hashbrowns, but got wrong bagel on the fixed one. Crazy that they get the fixed one wrong again. Did not go back in, but just ate it anyways.
I loved it food is awesome
Very poor attitude of staff and over 5 mins for an order of fries
Very nice workers
Meal was great.. the service is the worst.. 3 people working and I was the only person in from of the cash and it took 4 minutes before someone would come and take my order... they didn't even have the decency to say" hang in I'll be right with you" "or sorry for making you wait ".. customers pay your wages .. and if you don't treat them good then we won't be back. .
Service is alright. Manager always likes to fight about your receipt if theres something wrong with your order. I ordered 2 Ranch Chicken Snack Wraps and there was no ranch dressing in both wraps, went up to the counter, manager had a stink, and told me she needed to see them first. So I brought both up, showed her, she had another stink. Didnt coach or do anything to improve it, just gave me two cups filled with dressing to put on myself.
I can’t even give one star but have to so I can write my experience. Not only does it start with improper staff training, but I’ve been documenting every visit. Always something wrong. To have a manger take my name and number down then specifically appologize and say” I’ll make it right” which is what they are trained to say. But to take my information and say the store manager/owner will be in contact tomorrow... we’ll im still waiting 48 hours later.... maybe this store was one to many for them to take on. To have something wrong every time shows improper training big time? Wasn’t there a news article stating they had twelve or so staff and after renovations they would increase that number by a big number of staff. Well that’s happens but clearly not trained..... my information is in the offices let’s see how long it takes now with a public post instead of it linguring in their store only.
Drive thru only. 10 cars in queue 45 mins waiting. Enough said. Got there again today 19th in queue, 55 min wait.
What a JOKE. These fools think they can serve me RAW cooked taco meat. Do you want me POISONED? I can't even. I'm allergic to food. WOW. RATS! uhh
Correct
Good friendly service!
Low end McDonalds off highway.
Play place smells like urine, not just a little.. absolutely overwhelming, HVAC vents in playplace blocked with a shriveled up old helium baloon Bathrooms are disgusting, poor management for McDonalds no doubt Forgot 1/4 hamburgers, cold fries even after waiting 10 min and its not even busy whatsoever. I'm not usually picky but this is the worst McDonalds I've been to
Not sure why anyone gives 5 stars to this joke of a restaurant. Have bunch of kids working who don’t know what they are doing. Poor management. Wrong orders almost every time. My kids happy meals were cold and wrong drinks given with no straws in bag of course. Never going here again
extremely slow service plus it coses at 7pm on weeknights
It's better service than many others we've visited.
I always enjoy ot with my grand daughter
You have park just for a simple burger and fries. So much for fast food.
Very very fast service.people are very nice
Service was great but they maintained a 3/4 streak of putting bacon in my mighty Angus when I explicitly requested not to (it would say it on the receipt as well). These inattentive mistakes are quite frustrating since I often order by drive thru
Good place for an early morning coffee and hot chocolate with double cream is great.
Just what you would expect from McDonald's. Quick breakfast, fast service and great Wi-Fi.
Absolutely the worst McDonald's location I have visited in Ontario. I think it is due to the lack of choices in such a small town that people just put up with the nonsense at this location. Constant wrong orders and mismanagement. Managers should encourage employees to strive. If the managers don't care then why should the employees?
Great service definitely the best McDonald’s in Alberta food was awesome everything was super clean including the bathrooms my family and I stop here every time we come through brooks
It was friendly
McPukers is what it is
Very fast service
Nice friendly staff. They have play place for kids so a good place to take a break on the way of your trip to the Dinosaur park.
Slow, uncoordinated, and inefficient
As always worst McDonald's I have ever ordered from! Drive thru attendant screwed up the order as always!
Great
I've been to a few dozen McDonalds, from Victoria to Kingston, and this is easily the worst one I've been to. It's so bad I haven't been back for over two years. Nearly every single time I've gone through the drive-thru something is missing or something is wrong with the order. I remember when this particular Mcd's opened decades ago, it hasn't been a good experience for over 30 years. The problem seems to be the young people they hire couldn't care less about doing a good job and seem to be far more concerned with gossip and what they are going to be doing on the weekend. I really feel sorry for the older workers who have to deal with these petulant children.
Food was cold after having to wait 12 minutes
McDonald's that doesn't have McDonald's meals? Going to Wendy's right across the road.
Newly renovated seating area. Decent play space for kids.
Never get the orders right
2 weeks ago we visited your store in corner brook. I put my order in I waited about 15 min no order.i noticed other customers getting served so I decided to go and ask why wasn't getting my order.the guy at the counter asked what did you order.i replied you has the order you should know.after another ten minutes I finally got our order.terrible.if this was Swiss chalet or Harvey's we would have got our money back.
Quick service. Glad their open for take away.
Very ignorant drive thru employee
Was great finding low prices then go to cash out and was rushed thru paying still bagging and used one of four bags we were charged for. Stupid me forgot our recycled bags wont forget again. Very rude approach of cashier!
Fast and cheap
This one can be slow but it's because they make everything as it's ordered
Good
MacDonald is ok
The food is good. But there is onions on my burger when I specifically asked for none
Over cooked Fish Fillet. More like a hockey puck then a Fish Burger. Happened numerous times. Poor quality food. Never seem to get the drive the orders correct.Have eaten at other locations and this one is the worst out of all of them.
Decent fast food, good service
Fast friendly service
Stop tonight to pick up some food. The french fries were nice and hot fresh out of the frieres. My 2 cheese burgers were barely warm and my apple pie was ice cold. Order the yogurt and fruit and the fruit was still frozen
Service was poor slow and coffee was cold....go somewhere else
Very poor customer service. Of all the years iv been in customer service I have never see anyone be treated the way I was treated this evening. Head office will definitely be notified
good place in gaspe
4th time in a row the order is wrong. Order double something get single burgers. Check your bag apparently it's too hard to put a burger together?
Worst experience especially night crew as they dont know how to take and serve order. Not recommend.
Slowest drivethru I have ever seen. They don’t staff up for breakfast so expect a 10-15 min wait and to get a wrong order. Only 2 car in drive thru, lobby is closed until 6:30 and still 10 min. Wait. Doesn’t matter if it’s 5:30- 6 or 6:30 or 7, i tried all these times this week and same results. The night shift or AM shift manager must go! Only 1 staff in the kitchen to do lobby and drivethru!! Ugh. Complained to manager about under staffing and all he could say is sorry. This is unacceptable now waiting 15 min in lobby for a big breakfast and coffee.
greasy food slow service
This place is the worst I've ever been through. Dont matter how many times you go there always no pride in there food service and never get what you ordered. Manager dont care.
French fries and hamburgers are things that you can get here
It is ok for a quite but but service can be real slow and they don't double check orders before giving it to the customer6
Nasty food
Food good ???? The food needs more heat????
Its a mcds
Best mcdonalds ever every one in town eats here atleast 4 times a day
Came here for a quick stop, awesome place
Stopped in Christmas morning. Worst manager I’ve ever encountered. He threw a bag at us thru the window saying here’s your order and shut the window. It wasn’t even the right order. We went in for him to rectify it and in the end the order was still wrong. No organization whatsoever. Nobody seems to know what they’re doing. Worst manager ever.
Vie and Kim are the best always smiling and the coffee is hot with free refills.
Really greasy burgers and very slow service
Cold hamburger
Not open 24hrs
Pretty ok
Clean, friendly and fast
Love there coffee
Good service
Good i like it
Yum
Only if you love surprises cause they seem to serve you mystery food you never ordered Everytime
Stop in for coffee
There for McDonald's in town two of them are good the one on Dunmore is not one of them and the one on top of the hill their Coulee is also not very good too many mistakes cold food
Did not get bacon on my big Mac with bacon....but paid for it. Line up was too long with only 1 cashier to bother bringing it back.
worst service from McDonalds ever!!! I ordered 2 grilled salads with 20 nuggets and the girl told me to wait because she have to check if they had any salads left,, we waited for 20min the car behind us kept honking at us because it was taking too long. once we got our salad I when to take them out of the bag the stupid thing spilled everywhere the lid wasn't on properly so here I am in the parking lot cleaning the salad out of my vehicle. once I was finished I drove back to the window and told them the salad spilled they refused to give me a new order so I have to pay for another 2 salads!! I waited again for another 20min this time there was no car behind me. I get my order and I get home I check the bag there were no dressing and we got crispy instead of Grilled!! I always stop here on my way to work they always have such bad service but this time definitely not going back!!
The slowest mcdonalds in the known universe
Slow order wrong
this is what a 9 dollar breakfast looks like at macdonald's now, just disgraceful
This place is consistent for sure. Same great wait times and wrong orders when recieved. Gave it the benefit of doubt. No change.
Highly reccomend the signature wrap (crispy chicken bacon) No mayo Add ranch Add cheese Add pickles Also get 3 packs of spicy buffalo sauce and put it on it Omg ???? yummy
It's Macdonald.. what else ya want
Easily the most poorly ran mcdonalds ive ever been to.
I definitely would not recommend the place to anybody.My son and I both had stomach issues and the service stunk. They don't serve salads in the winter, they didn't have orange juice, fish and I truly believe our food was precooked and it was cold. We had issues getting vinegar and my mother asked to get vegetables on her hamburger and they gave her 1 pickle. If I could give less than 1 star I would.It was a terrible experience. I will never go back!
Good eats!
It's a regular McDonalds. Pretty good service. Friendly people.
I was told there was no ice cream while other people before me got it. I wonder if it has to do with the fact that I couldn't fully speak french.
It's McDonald's.... Nothing exciting
Amazing service and very speedy with my food and order got it right on the first try
Just like your average McDonald’s DO NOT USE DEBIT to pay for your meals! Too many people have been getting double charged for their meals with little to no help for reimbursement!!
6.25am ...10 min wait for a hash brown, no receipt in the bag. Surly staff. Must have been a tough start in the drive thru. Not much smiling.
Had a bad experience.. not good customer service
Prices are going up. Food tastes like cardboard. Nothing like the pictures showen on the menu.
Worst experience yet! I went to McDonald's for breakfast and the one thing they never had was the item I wanted. They also had no hash browns when I asked for the McChicken sauce that they never gave me the manager sighed! This may only be McDonald's but even so, when you're a manager of any business you're supposed to uphold a certain level of professionalism. This guy did not. Too bad I can't pick 0 stars. Get your act together!
Love their bacon cheese egg mcmuffins in the middle of the day. Toasted and delicious with a large orange juice.????
Tried ordering by app. Missing items, half the order was obviously sitting out and left cold, other items very reasonably fresh. Returned order, refund did not equal original charges. No way to report quality issues easily on the app, only causes more delays and issues to restaurant staff during peak times.
Like every other Mc Donald's. Sometimes very hard to understand people taking orders. It make the line ups take longer
Bathrooms didn't look like they had been cleaned in a week
Donations given by them to our club. Atv Fun Run 2018
me and my wife had two Sundays fries drinks and hamburgers it was inexpensive and delicious .
Not much to say, it's Micky D's
Stopped for a cold drink and ice cream.. they had no ice and no ice cream Not a good stop on a hot day
Its McDonald's guys like we all get it but it's terrible for you 1 hour later and in the long run of you life
Everytime we good we have to wait for our fries.....Everytime
Cold food and fries
Food was fast and easy to social distance
The food is super delicious, as always, and I Loved the fast in and out service, combined with very friendly staff, it was a great first visit!
Really good
As expected, good quality Mcdonalds and fast service, my fries had just the right amount of salt
Kitchen noise coupled with Covid barriers make communication with frontline staff very difficult. Must be very tiring for staff. Otherwise, all was good
Ordered a cup of tea through kiosk and while waiting for the tea, the cashier ask why we were there. Told him we are waiting for our order and he ask “what order?” Apparently he did not check what order went in through the kiosk so he didn’t make the tea. And he was mean and told us we shouldn’t wait there. Have no idea what’s going on in this location.
Ok
It's a McDonald's if you've never been to one they serve fast food. Also you should get out more
Fast service..location plus senic views ...clean store is a plus
I dont hate it but for some reason the food there just dont agree with my stomach
Slow service
Friendly place . Retired People gather there every morning. Nice and clean, but no heat in men's washroom. Cold this time of year.
Check your Burger's ... on a good note the staff looked after the issue and address it to the staff.
It's a McDonald's. Stop reading reviews and go there if you want it :D
5 stars for the service at the restaurant. Special mention to the guy roby (Kobe May be) he got good awareness of what’s happening around and was very quick to help me, when I needed fork!
Can not get an order right yet
Delicious and fast
if I could give it no star I would
Tooooooo slow
I feel bad for staff- this is the most poorly run McDonalds I have ever seen. The result is poor quality food, cranky customers and lots of complaints directed at staff. Until they get new leadership give this place a miss Also it was closed by the health region for a massive cockroach investation.
Great food. Great service.
Waited in the drive thru line for 30 minutes on a Tuesday morning at 10am to get 2 coffees. Drive thru only at this location.
Files all over the place! It was gross
Mcdonalds - is what it is . Some wearing masks others are not . Tape & arrows on the floor - confusing. One staff was rude as we waited for our food as there was no where to stand & wait out if line. Mcfonalds !
Worst McDonald's for service that I have EVER been to.
Not clean, was told by 3 dofferent people the refill station was out of stuff and did nothing about it. Bathroom needed attention
Worst Experience ever they make me to pay one single order twice and same time they make mistake third time I keep those two receipt if any manager have consideration on their business
I just got my order junior chicken meal with poutine from drive through. There was maybe a philippino girls on drive through orders.It's my life's worst experience with McDonald. First i ask 3 times for ketchup,,which she repeated and nvr got them. Then my drink was only soda not cococola what i ask for. Very disappointed.
Nuggets were not fresh, they were cold
Fast service
Super rude workers
Employee's have a hard time comprehending English. Placed multiple orders through the automated kiosks for that reason and still received incorrect meals.
If you are constipated this is the place for you!!!!!!
Service is good but everytime I order a sprite from there it always taste funny has happen several times over the past year all other taste fine
Had a good staff member that was quick to fix a mistake with my meal.
Kids zone was disgusting!! Mushed French fries all over the floor. ketchup all over the place ..we couldn't find one clean table or high chair we left. Nice play structure but it was so gross
Good service
Drive thru sends you to park way to often and food takes to long
It was okay the staff was helpful Thank you
Quick and clean, the way I like my McDonald's.
I LIKE FRIES
They forget condiments and utensils often!
Not my favourite restaurant but its ok.
Not a fan of mcdonald
Standard McDonald. Went in off hours, fast service
Poor management....one staff at front cash with 10 people standing in line
I would NOT feed this to my worst enemy
Took a friend there. Not impressed with McDonalds
Not clean usual
It was the worst food I've ever had disgusting never ever again
Not even worth a single star rating, if anything, I'd like to have the option to give negative stars. Actually, that's exactly what I'll do, 5 massively huge black stars. This has to be the worst McDonald's I have ever eatin' at, and I've ate at McDonald's everywhere from Dallas Texas, to St. John's Newfoundland right across to Victoria, British Columbia and all points in between. Seriously, how the hell can the food literally have no taste.....pretty sure the damned napkins would have tasted better than the bun, the fries were like eating saw dust, and the patties, how can they be so dry, seriously, how.....never again will I eat here.
How can older PEOPLE who don't have cell phones or computer get a APP. Is McDonald's forgetting about older PEOPLE. (Discrimination)
Food was hot..got what we ordered and staff is excellent. Jodi is awesome
Always have a pleasant experience at this location. orders haven’t been wrong once in the past three years ive been going to this place. it’s also conveniently located from the highway.
Good food , Awesome service,, fast and efficient,,
Great meal and service
Friendly staff, fast and efficient. Most important, I didn't have to cook it!
Never get any orders right this is the 6th time in a row they got my order wrong through drive threw. I don't eat out much so the fact the they didn't get my order right for the 6th time in the time span of like 4 months is horrible. Need to teach staff how to make a damn sandwich and check orders it's not rocket science. I worked if fast food at one point in my life and never had a problem train ur staff properly.
I'm getting really tired of them mot giving me my complete order. It happens more often than not. It's getting old. I'm not driving back everytime. I'm tired of getting ripped off.
It took forever to get through the drive thru and the restraint was closed. This isn’t the first time either.
Have a Blizzard without being in one
The most disgusting mcdonalds ever. Needs to permanently shut down.
Quickest McDonald's service I've ever experienced
Food is always dry. I have never had a good experience at this specific location. Tpnight i went there to get food after a long day at work and got the wrong drink and the wrong order. Will not be going back to this location. Very dissapointed.
Staff is incredibly rude. Asked for a kids meal for my child and they literally threw a burger in the box with a toy. Last time I came here they had a 40 minute wait for cold food and this time the food came out ice cold and tasted terrible. Waste of money waste of time. Take your business elsewhere because this place doesn’t care about their customers.
Half cooked never right grease drips off burgers.
Food tends to be served fresh, and the employees derve you with care and good service in mind. The same standard taste that goes across the chain. I do think they might have changed the bun since it seems to be harder or denser than it used to be
Routine drive-thru experience with slightly longer wait than usual. Food was okay
Ridiculous. Just drove through this location and it was completely dead, yet the kid at the drive thru still managed to get our order wrong. When we got to the window to pay, he advised (after charging our card) that he charged us for the order behind us. Offers to give us a refund in cash and then short changed us on the refund. Like what are you so busy or distracted doing?!
Missed our order had to get manger waited for 3o mins burgers weren't even hot
It's McDonald's. Hah. Mostly the same everywhere but this particular one lives up to their standard.
Took 25 min to get a big mac there was even a customer threat to block drive through so to get better service
First McDonald's I have seen that couldn't make me a McCaffe ice caramel coffee waiter said they don't mix them. I showed him the picture on the sign but that didn't matter to him. Good help is hard to find.....
McDonald's...
Wifi didn't work :/
Same as anywhere
Placed order at the drive through at 10 am was told to wait around the corner for order sat there for 30 min and still no order . I got the excuse they couldn't find it really! How about make us a new order for free you obviously gave ours away why don't you give an order number you hang on your rearview mirror so the server knows your order. Get it together we will never go there again
Its McDonald's, theres nothing good nor bad about it,
Food was hot and fresh. Clean building, friendly staff.
went to this McDonalds few days ago and was served by a very nice blonde boy in the first window , service was nice and staff was great
While McDonald's is revered an known worldwide the service today was lacking in both efficiency and friendliness. I ordered for two people but wasn't explained there would only be one cup. We had to go back and ask for another cup. Then there was no water. For someone who doesn't drink soda or juice I had to resort to eating ice cubes. Not ideal. The chicken wrap was lack lustre and barely had any lettuce. It was not good quality food compared to other McDonald chains I have been to. They need more than two places to order because the self serve at both kiosks were broken. Serving a city at lunch hour on just two cash with a lined up drive thru to boot is poor efficiency. I will not return to this place for the duration of my visit.
This McDonalds is always clean, with courteous staff...have never had a bad experience here!
Good food and good service
i loove it the ambiance is great! best st-hubert around
Would give zero star if could. Garbage.
Nothing good to say, always slow, orders are never correct and the wait times are the worst
Double Bic Mac off the hizzy. 5 star
Very friendly and bilingual
Love there coffees ☕
Very impressed with how they are taking pretty autions to keep all safe during covid. Staff are courteous and helpful. Quick service. Loved my experience at this McDonalds as we were on vacation and are not current residents. I highly recommend this McDonalds
Great staff
Food is alright most of the time, but the service is often disappointing.
It was McDonalds. It looked like McDonald's, it smelled like McDonald's, it tasted like McDonalds. No surprises here.
It's 2019!! For goodness sakes! Let's get some gluten free options on your menu. And service is slower than it should be. The staff need to stop visiting with each other and service the customers more effectively.
They usually forget part of my order when i do drive thru. They forgot my son's drink and my extra bbq sauce
I used to stop there every morning around 5:30, and in the past week, 4 days they have told me there debit is down, no way your debit machine has not been working for 4 days, I do believe this is a tactic of lazy night shift workers to not have to do any work, I’m done with this McDonald’s, I guess it’s tim hortons from now on
Most polite staff at McDonald's anywhere
Awesome huge play structure!! Great seating by the structure too.
Always get my order wrong, but after some prodding, they come around
Decent restaurant with newly redesigned interior. Love the fact that these eastern Canadian locations have poutine (watch those carbs and calories though!). Still hesitant to use the touch screens, especially after the UK study that showed them as one of the most germ-laced surfaces in the restaurant. Parking lot backs onto the Plaza mall lot so there's lots of parking even for large vehicles and buses. Of course, always nice to do a late night coffee with an old friend (which I did :-) ).
What can I say it's McDonalds...
Fast food it's not!! The breakfast burrito that took 15 minutes was poorly wrapped the ingredients spiilled out.
No napkins no ketchup. Come on billy get it together
Good service and friendly.
It's Brooks McDonald's, they can change their look but it's still nasty. Only go when I'm craving chicken nuggets. Which hardly happens.
Terrible customer service! my order was wrong so I called to complain about it and get it fixed. The lady on the phone took my complaint and my info but instead letting me know what could be done to fix the problem she hung up on me.
Terrible. The men's washroom need some work wasn't clean. The service was slow and fit for a snail.
Great prices, friendly staff, has good coffee, tasty ice cream and hamburgers/fries however the owners of this location understaff and are not responsible for properly taking care of the property. Asphalt is always in need of repair near take out windows (requires concrete) and the inside condition of the restaurant is constantly dirty and in a state of chaos during dinner and supper rushes. These statements seems to be true of the location in Corner Brook also ....nothing worse then all dirty ketchup covered tables while the staff scurry to feed more people. The staff are friendly although may be prone to improperly inputting your order which leads to issues, check your meal for accuracy before departing the property. Perhaps if staff were paid better they would care more about their jobs, McDonalds Corp and their franchisees ain't hurting as per their earnings...maybe care and share is a great way to get the best talent....corporate slavery is a huge issue with these multinationals. Also some workers have differences which make their job more complicated then for you or I, be kind they deserve the same rights as you enjoy. The Philippine workers are amazing people, fast, friendly and accurate so please be friendly to them....they deserve to make money since our citizens berate the job and allow corporations and the wealthy to pay slave earnings....the jobs our citizens will not do....work for some of the most profitable corporations on the planet.
Food is really good there, but as usual always forgets something, either straws, napkins or well that extra patty you paid for.
Fish & chips are to small an cost to much. Rather drive to Lucky's in Spanish an get a real meal. For less.
Food not fresh. Ordered chicken nugget meal and fish fillet meal. Fries served were cold, nuggets fish were dry and seemed like they were either recooked or the oil was old. Spent $20 for food I didn’t enjoy!
Good when you want food in a hurry.
Average mcdonalds.
We usually stop here once a year after camping. We must be gluttons for punishment, because this is consistently the worst McDonald's I've ever been too.....anywhere.
Needed something quick for the road great food
Runs out of food often. Forgets to put full order in bag. Or doesn't hear the order correctly.
Great food!!
Always friendly service from one particular cashier. Food is hot and fresh.
Great
It was okay but the speed of service is very slow in the order was accurate but the service is just really slow
Good restaurant
Never get order right
Always friendly and fast
Ok
Terrible. 13 minutes in drive thru for a single coffee. None of the staff have a clue how infuriating it is, and it never improves.
Kids meals are usually enough for me and my mom
Can't beat the $1 ice cream cones in fact they ran out the one day.
Great customer service
This is the kind of thing you can expect from this McDonald's. How hard is it to add butter to a bagel? Go to Tim Hortons or A&W instead of this place.
The food is about what you would expect from a McDonalds. Fast service most times of the day in store and a little bit of a wait at the drive through. Tables are almost always clean unless you sit at one that was just used by someone else. Most of the staff are focused on their job and apathetic to customer concerns. This location has a full menu and is integrated with the mobile app.
Terrible. Drive thru takes way to long. Messed up on our order. Didn’t even give us a receipt so we could go and get it corrected. No straw with out pop. Didn’t get all out food. And our drinks are not even three quarters full ????????????????
The waiting time at this one is really its only issue
I will help if they can get the orders right
Order is never done properly and there's always things missing. Do not recommend this McDonald's at all.
Good mcdonnalds foods ussially a touch better than sudbury but also slower than sudbury.
Went to the drive through, guy doesn't speak a word in english, not even numbers!!! Even the hamburger was bad
They were slow I think it was from shift change
The food is going down in quality and the staff is very rude
Good summer prices.
McD
Best McDonald's breakfast I have had in a long time
From big city lights to small town joys... What can I say. I've never tasted food so fresh. Honestly I'm from out of town. From a city of 550k I frequent mcds more than I like to admit (especially with the all day bfast and working nights). My experience was greeted with a friendly and genuine (I might add) experience. I see a few complaints here. Listen guys. Voice your concerns... And they will I assure you turn your experience upside down. This community wants to please and satisfy every costumer from every walk of life. I will be back... I will frequent. And I will not complain that my thermostat in my car isn't working to which results in room temperature food from a DRIVE thru. Go figure that my meat (which holds in a holding tray in presume (yes I worked in fast food) is room temperature by the time I get home. I'm sorry but if they wrapped it in foil you'd complain that the food was soggy... Honestly come eat here and enjoy some mcds the way it's meant to be. Fast fresh and delish. Where else are you going to go? Go cook yourselves a meal if you want to complain... Or better yet speak up and they will right there wrongs (as the costumers always Right!!!....right?) This location aims to please.
Because it's not like a good home cooked meal
Awesome service, fast and good food , you actually get what u ordered
Cold food, sloppy sandwich. Take some pride folks I have had better :(
I don't like to give bad reviews, however it seems like every time I get take home something in my order is missing. Yesterday I ate there with my daughter and her friend they messed up my order. I then ordered a take home and they messed that one up too.
Lots of room..nice view. Closed now to public.
Huge lineup because no inside service. Super slow not worth the wait.
This location picks and chooses which covid rules they want to enforce. Everyone is packed together in line to order and 35 people can stand around the counter to wait for their food while people sit at all the tables including the ones with the stickers that say that the table is closed. God forbid a child has to go to the bathroom. One stall for all of those people. MacDonalds is supposed to be child friendly. Not a comfortable visit. Will not return.
Fast and hot
I can get past the fact the cashier couldn’t math but, I swear the English muffin for my sandwich had been sitting out at least a day. Completely cold and dried out for the first one. A touch warm for the second.
Every time we ordered cold drinks they’ve always told us not available, machine is broken and now they have a new reasons……….SOLD OUT ???????????????? They just lazy to do it i think,,, But in their apps it say’s FEATURED why you don’t just put unavailable than featured,,, so people will know what to ordered,,, i mean come on guys,,, you delighted people of your products but the truth is nothing you guys don’t have that product in your apps…. My kids loved McDonald’s and almost everyday my kids ordered with them. I’m so disappointed 24hours open for nothing i think they need a new management or new people to work. Just saying.
2nd time to location very slow! Didn't get a drink the first time and some of order didn't come till I left
Okay same as all of them
The staff takes great care to help keep the place clean and sterilized. There are clear markings on the floor for where to stand and which way to exit. The food is hot, fresh and fast. The staff is friendly and helpful.
McDonald's was good, clean nice staff reasonable time for food. The town stinks to high heaven.
Worst mcdonalds i visited in western canada. Every day for 14 days straight i have had to wait for small 1 person orders. Staff is extemely slow and not to mention the language barrier due to most of the staff not being able to speak fluent english. Management at the Brooks Alberta location needs to get their act together. Not a satisfied customer.
Drive thru is always fast and efficient
Excellent service
Speedy service. Always friendly
Dirty washrooms, slow service. 31 minutes for order to be completed.
Horrble food. Fries were old. Burger was cold
This has to be the fastest and hardiest working McDonald's in Canada I was blown away by this Mc Donald's
Nothing special. Redeemed a coupon for free coffee and was served from an old pot. It did not taste good and I did not finish it.
Very nice and convinent to stop right of highway. Staff is very polite and helpfull...
Cant really complain about it, it's the same greasy goodness everywhere you go.
I fong ever eat mcds but today i made an exception.. Ive tasted cardboard before and it definitely compared to mcds quarter pounder... im cured from mcds fr a while now... the score mcflurry and fries werent to bad though so ill give that 2 stars
Usual fare, could use an upgrade. Great location, plenty of parking
It was alright. Could do better with their customer service and they could also pay more attention to when they are making good. Kinda sloppy
Stopped for breakfast on long trip. Ordered kids happy meals with pancakes and they forgot to give the utensils, butter and syrup. It happens... Ask for 2 of each, get one of each. Have to go ask for more. Went up and tried to claim my free drink off the app and they couldn't figure it out and was told by manager that I didn't have a free drink. I asked why it said congratulations, redeem your hot beverage, so he made me one. Overall the building itself is very nice. The staff aren't rude or anything, just not very good at their job.
They really cheap out on the regular sized cone. Every other McDonald's has a bigger serving then these guys, next time if I get a small... I send it back
Excellent food and service
Old mcChicken warmed up just ice tea no pop beverages I'm never going back it was my second time back sense they reopened about 2 years ago
Your standard Mickey Ds with the usual junk food. It's terrible of course, but served quickly and you can count on clean washrooms and strong wifi. The staff was not very comfortable in English but did a fantastic job accommodating us for which we are most appreciative. The view is spectacular. Absolutely prime real estate in Gaspe.
Check out your to go before leaving the lot not always what you wanted
Bad customer service
Couldn't even get the order right again
Very busy drive thru, waited 20 minutes to go in, and did not get right order.
Drive debit down one cash working inside line up to outside doorway staff working like a bunch of turtles except one and probably the cooks trying to keep up ,I would of fired 1/2 the staff that day
This is probably the only place that can give you the wrong food evrytime and still be open..
Great location if you are traveling on trans Canada hwy in Cornerbrook
It was great
As McDonalds go it's about what you would expect
Food I'd delicious, just wish it was warm.
So today I went in and ordered breakfast it was good but then I went back in for lunch and I got a double big mack and fries the big mac and the fries didn't taste right then after when I got home I got very sick so not to pleased at all
The cashier was super cranky and old. I said have a great day. Her response was "I'll try". Not a thanks for coming or anything, just shear annoyance from this lady. The food was terrible and the had no coffee lids. Feel certain that lady spits in your food.
The Brooks location has been going down hill fast. Check every burger in your bag before leaving, even if the bag has the right number on it often the contents will be wrong. And when they do mess up they will not refund your order.
Great and clean
Staff was so friendly and food was delicious as always. I reccomend the big mac with extra sauce and bacon !
Multiple employees wearing masks under their mouth. When asked to put on correctly they complied. However 10 seconds later is was falling under their nose again. Asked again and told them they need to sanitize after touching their mask. Employee raised their voice at us. Asked for manager and he immediately raised his voice and banned us. Absolutely the worst customer service. Never returning.
It's McDonald's as you'd expect Clean n friendly
Clean and good service...just wish less salt on fries!
Usually a long wait, and it's not uncommon to be missing part of your order. The milkshake machine is usually broken.
Well as of now they have NO beef products available
Since i started work in Brooks, i’ve ordered bigmac several times. My question is... i ordered 4 combos of bigmac. But only gave me just two fries. This is second time during a week.
It's a welcome sight to see familiar logo after 8 hours of driving across Quebec
Check your drive through order before you leave it's most likely wrong