Here you have the information of people who are purchasing the services of Boston Pizza (Fish Shop) in Brooks territory (Canada).
Nowadays this firm gets a rating of 3.8 stars over 5 and that score is based on 127 reviews.
You may have noticed that it reaches an opinions average is very high, and it's based on a very high number of feddbacks, so we can say that the rating is very faithful. If many people have bothered to rate when they've done well, it works.
You know that we do not usually stop to set scores when these are good and we usually do it only if we have had a problem or issue...
This Fish Shop is classified in the category of Pizza restaurant.
Pasta Tuesday...alwaysmy favorite!
We just moved to the area, and the sign out front appeared to look like kids meals were 5$/each, so we order kids meals all around; thirty five dollars later... …
My nephew loves the bandera bread and the kids love the free refills. Excellent go to for friends and family
Pretty brutal that they charge $1 for a side of hot sauce with your meal.
Great service from Heidi! Great social distancing and strong drinks! Worth going on fish bowl friday
No matter which BPs location you visit, it's always amazing! Salt n Pepper wings be my favourite!
They handled our atom hockey team without any major issues (that commonly happen with such large parties). Kids got their orders first, adults got their food. No missing orders. Beers got replenished, but soft drinks did not. Maybe that's a positive? ????
Not sure if prices went up recently. I ordered takeout for a large pizza with pepperoni, mushrooms, onions and banana peppers. Came to 42 dollars! Couldn’t believe it! I wouldn’t mind paying top dollar for a great pizza but topping were sparse and tasted the same as some of the lower level pizza joints in town. Won’t be buying pizza from here again.
One of our favorite go to restaurants for a nice family meal. Super clean, and friendly staff.
Great food especially the kickin Memphis chicken sandwich. Good service.
It’s Boston Pizza. Same as everywhere else. I chose it as a reliable place to watch the Jets game.
Too good way to u guys
We had a great meal. Caesar salad, French onion soup, chicken wings and a meat pizza. It came hot and delicious. Gary has a great restaurant. It will be sad to see him go.
One guy working the lounge food was way to salty meh ....
I give a LOT of benefit of the doubt when it comes to Pandemic stress but the staff are so incredibly rude I will never be back. One can forgive mediocre food during an extraordinarily difficult time, even slight grouchiness, staff …
The service was absolutely terrible, 5 of us sat down to grab what we thought would be a quick lunch. The server had two tables other than us and ignored us for 25 minutes before she even took our drink order. 20 minutes after that she took our food order. The new menu sucks too, barely any choices, no red meat or fish choices. One or two burgers and some pasta options. Will not be returning.
Recently I went to this place an ordered a sandwich. Mustard always makes me gag and it is absolutely disgusting so I always pick things without mustard or I ask for them to take it off. The sandwich I picked out had no mustard, instead it …
Had a steak sandwich and a vegetarian pizza. it was really good and servers are also nice :) the place was quiet
Quality food and quick service. Answered all our questions and we were fed well! Lucky to meet the manager who clearly is passionate about everything BP.
After working a long day, you don’t want to cook and probably don’t want to go out. So what do you do? Ring up your local BPs and order some pizza and wings. Well, this may be the last time I do that. I can understand the 50min delivery time, however, why does my pizza simultaneously hold the medal for the wettest and driest material I’ve ever had the misfortune of handling? Its cold, cooked to the point I saw a pack of camels lapping up the pools of seasoning sauce smothered all over, and to boot it looks like it came out of the back of a 711 dumpster after closing. You spend $30 on a “signature recipe” but end up getting a cold, dry, disk covered in “citrus avacado ranch” that sparks nostalgic feelings akin to the first time your child tries to cook for you - shut up and eat it cause they tried - highly disappointed.
I have been to multiple locations across Atlantic Canada and this location was by far the best. The service and food were fast and well done!
Terrible service. Pasta and salad came out really dry.
Good food and good service, it would make for a good place to bring your family.
I am hoping it was just an off night. The restaurant side was not very busy but we waited forever for the food and one of our party didn't get one part of the meal until we were leaving. The manager took it off the bill with apologies. I will it try again and if the service is better I will give a better rating.
Fair food with fair prices.a little slow on service. Saw an 18 year old girl come in and she left at 78
Our server was AWESOME! She went above and beyond on checking in on us! As well the rest of the servers were great, they helped our server out when needed by filling drinks, bringing the meals and cleaning up! The friendliness was awesome.....the teamwork was second to none.
The staff are wonderful and the food is quite enjoyable in most occasions however the waiting time varies from slow to extremely slow. An enjoyable place to eat with friends that can keep you occupied.
I ordered the hungry carnivore pasta and my husband ordered the tropical chicken pizza. The food was insanely good!! The service was wonderful too and it was my birthday so I got a complimentary dessert and the staff even sang for me! Great atmosphere. I can't wait to go back
We have pizza and a burger and they both came out great and on time
We were there at noon and had our meals within 10 minutes. Food was delicious and service was good.
loved the music
Not as good as other Bosten Pizza places. Not consistent with BP food quality.
3rd time didn’t prepare food as I asked, quality of food was bad, I now prefer other location in this city
Food was good, although it did not come as it was ordered. Server was completely unattentive, and had zero interest in our table until it was time to pay. It was not busy, maybe 5 or 6 servers for about 15 tables. Not once during our meal did she attend the table. The table next to ours had issues with her too, she had a friend sitting in the other direction of us who was well served and at 1 point she sat down with. Maybe if we would have had a different server it would have been a delightful meal, but alas it was not. I asked to speak with a manager and none ever showed up.
Went for Pasta Tuesdays - always a good deal. The 7 cheese ravioli and the lasagna are super delicious. We had a lovely server named Bella B who was very attentive, friendly and efficient. It was an awesome experience. Kudos to BP for hiring such great staff!
Food was ok.
The food was good, but the service a bit slow.
One of those few times when the meal comes out looking as great and delicious as the picture on the specials menu! I had the chicken dill burger with salad. It was fantastic! The cook even came out to serve them to us which I think is great. Courtney B was our server and she was on top of everything. Our food only tool about 2/3s of a drink to be ready and it was decently busy when we went. I would definitely go back to this BPs.
Good service.lots of tvs to watch sports programs.
This was before i ate any fries. Keep in mind this cost an extra 3$. I expect better. Is this a kids portion? Plus they were cold and came with siracha ranch. Most people prefer spicy mayo with sweet potato fries
Dinner was good and very careful with cleanliness during the covi9
Best pizza in Brooks.
We had a good time! The food was alright, but we did order at almost close so ????♀️ but the drinks were good and the bartender was pretty great! ????
As expected. Great service. Not too busy.
Food is cold and the overall quality of the food and service is not up to the standards of all other Boston Pizza Restaurants. I ordered two large pizzas which were wrong and I am told " Sorry we are closing you can come back tomorrow to deal with this issue". I bring back the pizzas and they have the audacity to tell me there is nothing wrong with the order even after I show them the multiple problems with it. Will not go here again. Crappy customer service.
No idea why I considered going here! Suppose because of young kids but never again. Worst chicken Caesar ever....ZERO taste to the chicken...don’t even think there was salt and pepper on it. Dressing was also very plain...anything in a bottle from the grocery store would have been much better! Wife had a salmon bowl and barely ate any of it. Terrible.... told the server and he could see how little she ate...she asked for a side of fries because she was so hungry,,, got the bill and he comped the fries but still charged for the much more expensive salmon bowl.... won’t ever go back to this one for sure...probably never any Boston Pizza! Surprised to get an email from Corp. said the restaurant would reach out...they did...basically said thanks for the feedback. So a chance to change the situation and possibly gain customers back but the GM didn’t really seem to care
What can I say, Boston Pizza has a demographic they aim to hit and this location nails it pretty well. Friendly service, a TV playing sports at every angle, decent food, domestic beers, a good kids menu, OK prices... we'll be back.
Service was excellent our food was excellent also,staff very attentive
Great food great service
Food was great, and a lot of it. For me it was enough for 2 dinners. I got the dinner to-go, but sat in the bar while I was waiting. The staff there was very friendly and attentive.
Good food
Food was great as always
Great food
Great service and delicious steak.
Food is great wait is way too long expensive good service
WORST SERVICE EVER!!!!! I MADE AN ORDER THINKING THAT I CAN PAY USING MY CARD ONLINE, THEIR SYSTEM SUCKS AND THE ORDER WAS PROCESSED RIGHT AWAY! CALLED IN TWICE TO MAKE SURE IT WAS CANCELLED AND THE LADY WHO ANSWERED THE PHONE SAID "I WILL MAKE SURE THAT THIS WILL BE CANCELLED" TOLD THEM THAT I INTEND TO PLACE THE ORDER USING MY CARD ONLINE BUT IT JUST WENT THROUGH AND SINCE THEY DO NOT ACCEPT MY CARD INFO OVER THE PHONE,THEY SHOULD CANCEL IT SINCE I DON'T WANT THE BIRTHDAY CELEBRANT PAYING MY SURPRISE FOR HIM.. WELL GUESS WHAT, THEY STILL DELIVERED THE FOOD AND THE BIRTHDAY CELEBRANT WOULD HAVE TO PAY FOR IT!!! DAMMIT!!! I CALLED TWICE TO CANCEL AND I WAS ASSURED THAT IT WILL BE CANCELLED. Order # 16162868 Total $177.98 YOUR SERVICE IS THE WORST! THANKS FOR RUINING A BIRTHDAY!!! ---THE DETAILS ARE ALREADY ON THIS REVIEW, Order # 16162868 Total $177.98 AND YOU HAVE MY NAME HERE
I was staying at the quality inn and the restaurant/ bar had closed when I checked in. I ran to Boston Pizza and had a great meal with some tasty drinks. My server Felicia was amazing. Such a great server. Thanks for a great night in Corner Brook!
Service was good sadly the food was only OK.
Great food with good friends :-) the news South View location he's very handy
One of the worst BP's I have ever been to. Service was horrible.
Went to BP not long ago. Great experience, happy hour deals, delicious pizza and service was great. Today. Well thats a different story.... waitress was rude and dismissive when asked about happy hour since we just came for it not long ago and said they aren't doing it because of covid all of a sudden which is fine but if it's a new policy people should be made aware of it in a kinder manner. Food was alright, dip was forgotten for wings but waitress otherwise did a decent job. Not the regular BP experience thats why I only give 2 stars
Despite being short staffed at this time, the service was great and the food quality was excellent.
It was awesome service was wonderful
Decent but nice service
Great food, good service.
Service was great, food was excellent, very clean. A pleasure as always.
The service is quick and exceptiinal. Had the little dipper, yummy as usual.
Happy to visit the new place and the service and staff were the best.
The food is much better than I expected. Normally Boston Pizza has really disgusting food in most cities. The pizza is sometimes cold, and always slimy. Not at this one though. It was pretty good. I was impressed. Mind you, it was my first …
Friendly staff great food, Covid protocol followed very well
Our second visit. It won't be the last. Our server was great. My wife said it was probably the best starter salad she's had.
expensive pizza
First time at this location. There was one other table then ours. We could hear the staff fighting over who is going to help us (no one wanted to). We sat for 10 before someone even came to take our drink order. The food was meh, calamari was covered in grease and the wings were over cooked. My husband’s beer was warm. Went on 12/22/17. Will not go back.
Had an awful experience here with food coming out unseasoned and fish tasting "fishy". Sent an email to BPs about my family's experience and after a month passed I followed up to get a really empty reply about how: Someone tried to contact me but couldn't (this was 1 call I missed with no message left) The grilled chicken comes unseasoned (server didn't mention this, among many other issues we had with the server) The salmon tastes fishy because it was "fresh that day" wild ATLANTIC salmon... This is a super weak effort coming as an informal email from a GM, which I find deeply disappointing. Surprising that no one thought to just keep it simple and say sorry you had a bad experience, what can we do to have you come back for a better one... So bad. UPDATE: I have gone through the Boston Pizza website twice to be pushed aside by this store manager. Maybe it's that times re tough right now, but wow, management doesnt seem to care in the least bit.
Great service, friendly staff, tasty food
I came in at a busy time on a Saturday night, it seemed like there was one girl working most of the bar side, and she was incredibly efficient and gracious while she was working. I enjoyed the food and the service! Thank you :)
Service was quick and food was good, we showed up as a team last minute.
Service was good nothing special. The servers and manager were very loud and were talking about other workers which I think is very in professional. Food was really good well prepared and presentation was great.
Good food and good service! What more can you ask for!
Emmanuel was out server and he was awesome. A friend was visiting from Ontario and we picked him up from the ferry ... so we grabbed a late dinner at BP's! Food was great and fast.
Just had an awesome dinner here, my server was wonderful, and the lovely Manager Lissa was able to make accommodations for my autistic brother. 10/10
Simple, easy and too the point. The waitress was on the ball, the food was good, and the people.... Even better!
It's okay. Not extraordinary but it'll fill you up and you won't regret it. 5 stars on that pizza poutine though. Sounds eh but is delicious.
Pasta took 50 minutes to reach our table. Plating was dirty out of the kitchen. Waitress had no common sense by holding out on everyone's entrees until everyone finished their appetizers even for ones that didn't order appetizers.
Not playing the UFC fights. At another establishment and just watched the BPs TV ad showing to go there to watch the fights... ????????♀️
Its BP's
Service is prompt and friendly.
The food is always good at BP but I'm reviewing because the server Jen was absolutely amazing. If you're there, ask for her. She has a good sense of humour to her and great service, she even remembered us from a visit over a month past. Even busy, she makes time to check up on everybody. Plus the place is open late (even for kids) when pretty much nowhere else is.
I work here and it's an awesome experience. The meals I've had thus far have been delicious
Sit up at the bar, and watch the huge big screen. Draft Beer nice and cold. Some items are same for lunch and dinner. Just a different price for size. So if you go for lunch make sure you say lunch size, or they will give you the dinner size and charge for dinner size. Overall pricing on the expensive side.
Good place to meet. Good food.
Great service and awesome food. Would definitely recommend!
We had to wait a hour and thirty minutes for our food. We were essentially ignored and forgotten and when we finally asked about our meal we were given a variety of excuses. When we finally received our food it was cold and it was wrong! I live local and frankly I will not go back to this establishment for quite some time.
Good food, friendly staff. We especially love Tuesday's pasta night!!
Good service friendly place awsome food
Grate staff and awsome food!! I love going here
Great service always, full glasses, prompt orders, and tasty.
Service is pretty bad man, haven't got my good. Rather upset.
completely sick and tired of this boston pizza location their is a montanas accross the street don’t bother wasting your time and money here. I work here regularly and it seems every time i come to boston pizza here theirs no food left no specals available i guess the food truck doesn’t make it to brooks very often. Why bother advertising specials or food you can’t serve. Everything is frozen and reheated anyways get bigger freezers or order more food its not rocket appliances.
Foods always hot, tasty, good service
Food was delicious, quite loud though
My husband ran into financial issues while working in Brooks and they went over and above getting him some food. I would highly recommend these guys to anyone!
Decent food, good service but a bit pricey. Drink specials are usually good though.
Absolutely excellent. The food is great and the staff is alot of fun. Service is tops.
Ordered the rib special this visit. Came as promised, service was great and we were seated right away on a Friday evening.
Excellent service and food!! Our server, Madi, was incredible!! Thanks to all for a nice supper. ????????
GREAT FOOD AND SERVICE NICE MODERN CLEAN PLACE
Excellent food, and service. Very friendly staff that make sure you're pleased with your meal.
I ran the kitchen in Okotoks Alberta! Fantastic environment!????????
We where seated then waited 30min no one showed up to take orders or ask what drinks we wanted. It was not busy there at the time. We got up and walked out 3 staff watched us walk out never asked or said anything.
The food is good but had a 30 minute wait for 4 people but when a table of 2 became 4 they magically had a table available for them, so not sure why I was waiting
Boston Pizza is great .
Great food, and you get your money's worth!staff was super!
Sat in the lounge with some friends, was waited on by a famale manager who was incredibly friendly and great overall. Food was all agreed on by all as excellent.
Good easy place for food. Not the cheapest but affordable. If you are looking for craft beer, this isn't the place for it.
For our Christmas party we ordered a gluten free pizza for one of our staff. It was to be delivered at 530. We received it at 615. It was half raw and part of it was even a little burnt. I called and spoke to the manager but he offered no apology. I paid the delivery girl as it wasn't her fault. Won't order from them again.
Good food and prompt service most of the time.
This was great!????
First time we went my food was ice cold, sent it back, 15 minutes later the server showed up with it again, it was even colder. It was probably sitting on the line most of the 15 minutes I waited because i could see her the entire time behind the bar chatting with the bartender, at the same time the girl at the bar was just playing on her cell phone. Customer service is definitely not high on the priority list.
Pretty bad service, it tooks 1 hour and 45 minutes to get the food to us.
Good gluten-free option
Always great food and friendly service!
Terrific. Great service - food, drink, atmosphere.... All great.
We went around 5:30 with husband and 1 year old, it was very busy and it took a while for us to be served. Music was pretty loud and could barely hear our waiter; we needed to be out by 7 but left later since our server took a while and …
Ordered Dinner for delivery for my husband working out of town [for our anniversary]. Food was amazing and they also threw in a little treat. Thank you guys so much ????
We had the three 6 inch pizza special with 3 different sauces and it was delicious! Very friendly, helpful staff.
Service was prompt, food was good, and the activity books for the kids were a big plus. Over all pleased. I'll be back.
Great food and quick, friendly service! Love the atmosphere and the view!
Excellent service. Food was delicious. waitress was friendly .
Nice atmosphere and can watch sports or go to lounge side if family with me
Shocking service, pizza delivered on a kind of bowl no plate knife or fork, so ate it with my hands and no napkins to wipe hands on, no refills took ages foe someone to take my order, the guys to busy talking about turbos and engine power, would I come here again? No
Great atmosphere along with excellent food.
It was blah. We paid $90.00 and really the only thing we enjoyed out of all the food and including my kids was the lasagna and we had Bandera bread and the kids had some …
Needs an expansion so people don't have to wait 30min or more just to be seated. Expansion should include another patio area for younger patrons. A bigger entrance for people to wait would be nice as well.
Lasagna is tasty but not the best in town. Service was excellent, staff is always friendly.
Not bad at all
Very good food
Good food and service.
Always liked this place when I come to town. Friendly staff that always greet you with a smile!
Ok service. The food was alright. We ordered the meateor pizza. Wouldn't recommend it as a pizza choice but my mistake. I just feel like they could do a little better.
Took 25 minutes for them to bring us drink which the waiter then spilled all over me. We didnt wait around for the rest of our meal to show up. The wait staff needs a swift kick in the butt to get moving or better management to get their team motivated.
Food was ok, but expensive, service was not good.
I was there with a couple of my friends as we were passing by. The person in the lounge was very pleasing he made some friendly jokes and kept all our drinks full at all times.
Very good service, manager had good PR, very good pizza!
Atmosphere was great but prices are high...
THANK YOU FOR THE PICK UP DOOR FROM A DRIVER
Good food and waitresses.
They have really good food.
Excellent as usual. Boston Royal is my all time favorite pizza!!
Last night ordered 2 medium pizzas 1 Hawaiian pizza the other a pepperoni with bacon for$50 this had to be the worse pizza I have ever had in my life. I so desperately wish to get my money back in return for this so called meal. The pizza is still here waiting for exchange
Quick, friendly service.
Great food and great atmosphere. servers are nice and quick and will give honest and respectful opinions on any questions and concerns
Dine in
Great service and awesome food
Dine in…
Not impressed with food or prices
Excellent pizza, best in town for sure! Recommended! ????
Great food and great service!
It takes way to long to get food and the place has next to no one in it. Waiting nearly an hour for food is completely unacceptable.
The food and drinks were really good! Service was pretty slow despite my group being the only table in our servers section.
At 5 in the morning when my tire was flat, this Boston Pizza parking lot had super bright lights that allowed me to change my tire quickly. Thanks Boston Pizza. 5/5 would recommend their parking lots for tire changes.
Hit an miss honestly, the pizza is always pretty good, but you’d be better off with dominos pan pizza. Only thing I go there for is the pasta deals and wings and cactus cuts, can’t get enough of the cactus cuts. I’d skip everything else, over priced.
The food was delicious and our waitresses were great ????.
Service is Always good food always good
I specifically asked about dipping sauce options. I asked for marinara I somehow got marinara on the pizza and the regular dipping sauce.
For a Boston Pizza, service was exellent and the food was good too!
Ordered for pick up since their dining room was closed. Arrived a but early and they were just finished with my order! Thanks
Very good subs (best bread/rolls) and pizza. one of my favorite places. Will be returning! Highly recommended
Ordered take out from here a couple times. Overpriced while they have cut back on condiments and meal size. Ceasar salad dressing in a small container that is about half full. Not near enough to cover the brown wilted lettuce in the salad. Chicken sandwich with fries. Got no fries and sandwich was in peices all inside its container and also had e brown wilted lettuce. Meat sauce in containers placed inside foil bags but all the lids came off and sauce was everywhere. Definitely will not be going back.
Always great service and food.
Got the grilled chicken sandwich, to start. The sandwich was very poorly thrown together. Tomatoes were barely on the sandwich, meat was put in sideways and I had to take it apart and re assemble it myself (granted it was delivered so it …
Probably the worst place to eat in dauphin. Not only do they constantly mess up, but the GM is an absolutely horrible human. He treats his employees horribly, and does not care about the customers at all. He cares about money, that is it. Has no idea how to treat other humans.
Always a good bet...
Excellent.
This specific location should not be at 4 stars for the complete failure of food safe procedures and mismanagement of service. My friend and I ordered calamari and some other appetizers during dinner service, the bartender mentioned it was …
Meal type
Food was good. Expensive pizza. Only for special occasions for me.
Love the high chair style and service
Had my first visit to this Boston Pizza location (I've been to 3 others in the past) and I have to say that this was one of the best experiences I've had at the Boston Pizza chain. The server was very friendly (rare to get a bad one at the chain) and the food came quickly. We were checked on several times even though it was quite busy. They have been great at all location but the cactus cut fries are a GREAT appetizer.
Couldnt even get seated after 15 mins with about 8 tables free in the dining room, waitress was up talking for about 10 mins Friday December 21st
The best place in town to watch sporting events and UFC cards. Awesome staff.
They delivered to me twice in GP for $10 delivery and the third time said delivery would be $40. I asked to speak with the manager, who was RUDE and dismissive, told me he didn't need my $. So I complained on Twitter, got a call from BC who said he'd look into it. Today I received a call from the same RUDE "manager" who again told me his drivers wouldn't drive out here, and my $100+ order doesn't matter. Alright....I can go elsewhere and take my $$ with me
Excellent service, atmosphere and food at a great price.
We're provide all kind of belts wallets belts sAddle bags
Friendly staff
Great
Fast good quality
One of my favorite places in Brandon.
Very good pizza
Food took a long time to come out, one guy who seemed to be a manager was wearing a polo, sweat pants and dress shoes. Not sure I would frequent this location again.
Food was delicious and service was good. The also have a great promotion on right now called "the pizza flight". Awesome way to try a few different pizzas for a great price. Had to knock it down to 4 stars as it did take quite awhile for the food to come out.
New location is very nice and modern. Wasn't happy with our last couple visits. My family of 6 went for dinner a few days ago and when we got our food, 3 of the dishes were cold. The time before that, with the same amount of people, 2 of …
Amazing service, nice place to dine out
The service was the worst that we had.
Can i get your email please It's an agent for your safety.i am a freelance sco professional expert from india.
Cooked fresh was an excellent pizza and they had it ready for my lunch break
Normal service, food adequate for a high chain fast food place
We were a bit of a large group with children. There were 9 in total, two of which were in high chairs. Archive was a bit slowerthan expected but it was just before the lunch rush. I never received a refill for my drink but the food was good and served hot. When it came time to settle up the bill we waited a long time and ended up just gong to the cash register as the kids were getting cranky and we had to go. Server had gored busy in another section and could not get back to us in a timely manner. Overall the service was good but not great for the prices you pay.
I love the restaurant, iI love the food sometimes so spicy but its very good
Awesome service
A big thankyou for these Cactus cut fries Dauphin Boston Pizza, kept getting bad past few deliveries, today...its the worst one ever....seems and taste like few days old...... :( Smell bad aswell
I've been in the food service industry for over 20 years and I gotta say I'm disappointed. Very slow service despite having 16 servers/hostesses for maybe 40 guests. Food way over priced for what we got (my girlfriend ordered a pasta with shrimp and it came with 5 or 6 salad shrimp, a 1/4 cup of sliced red onion/ tomato and with half a cup of garlic butter for $24. The signature cactus cut fries were limp and soggy with grease...awful) needless to say I won't be returning.
Great night out with friends! Covid dining sure was strange, but the food hasn't changed, it was great!
Always great food friendly staff. They have satellite so you can watch football unlike Montana's only cable and rerun sports.
We had pizza and it was delicious
Food was great. Server was very friendly. It was a good time before catching a movie.
The service was excellent but found the food to be very expensive compared to other places.
Amazing food, excellent service, best bps I think I've ever been too :)
If u get onto the patio, there are stunning views over Cornerbrook.
Like Pb ever since they updated their menu
Tasty food but don't wear gloves nor hair nets that I could see!
Ordered some boneless wings and some beers for me while the gf had ceasars. Order came quick. Although I ended up with bone in. Server was quick to notice and ask if i wanted to change them out. But I had already gobbled half of them up ! Some of the best wings I've had in a while. . great service. Freindly staff. And nice to see corner Brook having more services and places like this is good for the community. Can't wait to start meeting people here and going to watch the games at bps lol . Thanks
If you are on a budget do not expect to get anything fancy, the food was extremely over priced, I ordered 2 Tuscan mini pizza's and the cost of that alone was $40 plus taxs, I can get a large slice of pizza and a drink for $5 at Luigi's. Did I mention ONE burger alone cost 14 dollars? yea.. Anyway, other then that the staff were very friendly and not slow at all.
The waitress wasn't very pleasant. Kept rushing us
Went for dinner to celebrate my oldest girls acceptance to University. 3 of our family members got our meals but the oldest did not. Waited 15 minutes hoping her meal would come but when it hadn't arrived went to speak to a manager. After telling the manager the issue we waited another 5 minutes only to find out the meal hadn't even been started yet because it hadn't been rang in. Do your self a favor and don't bother going in. Manager that came to the table was apologetic and said they could make something quick but clearly that's not the truth cause the couldn't get my daughters order right. Plus my wife's steak was raw when she ordered medium and the potatoes tasted like they came from the microwave.
We ordered a rack of ribs, Bourbon sauce. They tasted like they were par boiled. Very little flavor, they were tender.
Worst dining experience ever. Management is pathetic. I pity their servers. We went in for an early lunch with our small hockey team. Only filled about 1/3 of the place. Waited two hours for a meal and then we had to pay. That was like pulling teeth. Mass confusion like no one had ever seen a till before. Picture a bunch of polite Canadian hockey parents sitting around a till waiting over a half hour to pay and getting angrier by the second. I was just going to walk out but my wife couldn’t leave it alone and threw them 40 bucks and told them we had to leave and we walked out. Everyone else stayed long enough to get their bills and pay. No discounts for anyone. Judging by the other comments since it’s reopening, THIS BOSTON PIZZA NEEDS NEW MANAGEMENT ASAP. By the way, this review is actually 0 out of 1 million stars.
The food here was excellent, and the service was absolutely amazing!
Since my all previous order it’s not at all correct,each time some toppings missing even telling again and again it’s repeating not taking care of it,no apology no regret and not accepting their mistake and blaming that there is something wrong with online order, even when I make them see my online order they do not accept and telling we don’t know the reason, total unsatisfied answer.If they have some technical issue with online order they should address it but not doing any effort and doing same mistake again and again. And one of the manager was telling it’s not their fault and she did not know anything about online order. If this is the answer from manager then don’t know what to expect from them. I m spending my money on food clearly mentioning In special instruction column , not taking care of it. I am really looking forward to take some quick step to tech dept if there is something wrong in online order because in my email confirmation it shows all my toppings but can not see on my pizza, high time now. Ridiculous ,and pathetic service. Not at all at the level of high satisfaction.
Waited so long and the got cold food , slow service , no reaction from server on complain about cold food
Excellent service with friendly staff that serve you with a smile
Service very slow. Unremarkable food that was also slow. Young manager was very bright but no reason for slow food or service as restaurant was near empty.
Great food and large portions. Service was quick and friendly as well
Came in with my wife and kids, we were seated and waited forever to order food. Ordered appetizer and meals, then proceeded to wait almost an hour for our meals as people around us sat down ordered, ate and left. When we finally got the appetizers, no plates were given or napkins. It was the longest most drawn out dining experience ever. Won't go back.
My favorite Canadian franchise
Ordered takeout. The staff was courteous and the food came out promptly. My daughter was happy with her kid's meal too.
The food is good and the place is family friendly, sometimes the take to long to bring your meal and it's cold when you eat it, but besides that the personel are friendly and polite.
great server great night out
Absolute worst experience ever!!! Ordered a tropical chicken with two orders of tai bites for delivery and when it arrived pizza was burnt, it wasn't even tropical chicken and on top they forgot an order of our tai bites. So we call and understand these things happen. They were more than happy to redo our order and second try our pizza was now undercooked. I could literally mold the dough. I am just so upset.
Foods great service is great. Prefer this location over the other one in town
Food was good, friendly service.
Best Pizza in Canada ( IMHO). It's a pity they do not make BBQ Pork Pizza anymore ( I buy BBQ Chicken since BBQ Pork is not available). I love both - filling and crust. The stuff in BP is friendly.
Great place to stop and eat at with a great menu
Great Service
Awesome design love the open seating area! Fast service. Thank you.
Good food. Good service. Nice atmosphere.
Consistent good and service. Nice addition to have TVs while eating.
Best pizza around....it's the crust in their pan pizza that makes them number one. Great deals and great pizza, doesn't get any better.
The food was delicious. But they were forgetful of some items we asked for a few times.
This Boston pizza is a replacement for the old one on Dunmore road. However, I found the service to be much quicker than the old location. The food was as excellent as always, and waitstaff were quick and attentive for a fairly difficult group of friends. I will definitely be heading back in the next week!
Good service with good food.
Stopped to have a bite before carrying on another few hours. Been on the road for 4 and expected the usual fare. But it wasn't at all what it should have been. Maybe we hit shift change, but no cutlery until after meals were delivered. Meal …
Good food but slow service. Been better in the past, hoping for better in the future.
The food was very good! The waitress not so much. Kitchen staff brought out our meal. Never saw our waitress again till she brought the bill and didn't give us the 15% discount for staying at the hotel. We went to a different restaurant on our way through medicine Hat coming home ????
Super friendly and understanding staff. Not a bad wait and the food was excellent
Mano was an excellent server - love the positive energy!
Delicious food, great service and the fettuccine shrimp alfredo was incredible. Also for those who like something special for dessert, try the Tropic Thunder.
Foods good alright service.
Great service from our server. Decent food. The new location looks good and more spacious.
Good pizza fast delivery. Loved it
The food tasted great and the service was amazing! Wasn't too loud for group conversation.
Good service and good food!!
Staff was not attentive. It took 40 minutes to get our appetizer. The manager did however discount our bill.
Terrible service,food mediocre, drinks good.
Food pretty good (pizza & kids flood nice, husband's jambalaya meh), decor quite nice and new looking, and seated quickly. The staff were nice and tried to be helpful sometimes, but I felt like we barely saw them when we needed them or waited a long time when we asked for things.
Had the new pineapple bourbon sour and new royal Hawaiian pizza and both were amazing!! Love the new menu items and looking to come back very soon and try out more items!!
I've been to a few Boston Pizza's and this one was pretty mediocre. The foods okay, but the service was a little slow and it wasn't even busy. It wasn't bad enough to make me not go again, but I'd probably go at a different time and day.
We waited quite awhile at the entrance before being acknowledged. The hostess finally seated us. The waitress came immediately and took our drink order. She gave us menu's right away. When she came with the drinks we were ready to order. All went well and the food was good. Service was great. Good spot. .
What a joke! Horrible service! 3 ladies standing at cash register gossiping amongst themselves and staring at customers while doing so. What a great way to drive people away..most uncomfortable feeling ever being stared at by the 3 workers.
meh
A safe, fast, and inviting place to eat. It was an enjoyable experience and I'll definitely be back!
Fast and Friendly
It's a Boston Pizza: Reliably good food, a good selection of beer at a reasonable price. I had a spicy chicken sandwich (who's exact name I forget, but it's the one with the jalapenos on it). It was very tasty, but also very spicy. I like hot food, but that was about an 8 out of 10 on my "still good but not painful" scale
Typical Boston pizza food. Nothing over the top, just the other side of mediocre. The place was busy. Our server was super. The bathrooms could use attending. I'd like to go in and not pay 3.50 for club soda and lime (asked for lemon, but the server asked if lime was okay and it would be if the limes weren't all dried out, so I got a dried out lime), after paying 5.65 each for domestic beer and 4.45 for a virgin Caesar. Truly, we all know what food we are getting when we eat there.
This is supposed to be a family restaurant but someone forgot to tell the kitchen staff that
Excellent meal & service! Try the Kickin' Memphis Sandwich
Good food, usually quite expensive but Tuesday's make it worth it.
Would like to see Vegan Options on your menu. A BP location in Red Deer advised that effective Feb 5th they were introducing a new menu that included several exciting Vegan options. Can you tell me if this change is coming to our Brooks BP location as well? It would be so great to be able to enjoy a good (vegan) meal out on the town again!!
Excellent service. Food was exactly what you would expect from BP's. The facility was clean. We were a large group at the end of the supper rush, without a reservation, and the wait time was completely reasonable.
Went here several times. Service was always good, but the pizza crust was a bit dry and weird. In BC they had better crust.
Great Food & Warm Atmosphere
Food is garbage service sucks
I don't normally complain, but this happens to be one of the worst restaurants I've been too. The staff is rude first of all, second we asked for nachos for a starter and we got our other food first. And than when we did get out nachos.. our food was cold. (Isn't our fault) I mean it was fast to get the food don't get me wrong. But we asked for a starter nachos. And the waitress double checked that we wanted it as a started.. My mom and I asked for honey garlic ribs they didn't have any sauce on it. My boyfriend and step dad asked for 8oz tender loin and they had no sauce on it either. Just maybe a thumb size amount. The steak also didn't have any seasoning. Our bill came all together as $160 some dollars. Mom paid; the waitress came back saying she put the amount in wrong and they have to pay $50 more. We shouldn't have had to pay for it. And it was fish bowl Sunday.. the special was ceaser. I got a virgin ceaser and it costed my $10.00 in a fish bowl. While the special was $8.99 ? How come a drink with NO alcohol in it costed more? On top of that the drink was a special of the day with NO alcohol.
The food is Amazing and the service couldn't be better. ???????? Can't wait to go back! Got to drive 2 hours to get there but it was worth the drive.
Really good food but the place was empty
My wife and I stopped here the other day as we were passing through. Virtually the only place open at that time. We were seated quickly, treated very well and had a great meal. I highly recommend their new dishes; my wife had the 3 cheese ravioli, and I LOVED the hungry carnivore pasta bowl ... my meal came with bacon crusted cheese bread that is absolutely to die for! Try these dishes, you won't be disappointed.
We were traveling with children, and wanted more then just fast food. Certainly not a flagship BP. I doubt I would eat there often if I lived in here.
The table service was terrible! We never got asked if we wanted refills, how the food was, then we waited for half an hour. I finally had to go find the waitress n tell her we are ready for our dessert.... Boston Pizza is usually great. But not this one. >I’d much rather give a good review than a bad one...but I also like honest reviews. I’ve been back and so I will say the service was great this time!!!! We got through in a lot less time than the last!
Delicous food and busy night
Great food ...great servers ..great prices
BP's is very hit and miss for me. Some of their food is tasty, but none of it is worth the price, IMO. The atmosphere is great if you have kids ... or don't value peace & quiet. I've had exceptional service some days and poor service other days. Our most recent pizza delivery took over 90 minutes, whereas Domino's is consistently ~20 minutes (even during busy times) and half the price ... and we live closer to BP's.
Awesome service, great food.. awesome experience
Good food, kinda expensive tho. Service was excellent.
Great place. Awesome food great prices. Woderful staff. Will diffently come back.
Forgot my garlic bread. 20 bucks for a piece of chicken and some uncooked vegetables? Not impressed... Especially since it's not the first time I've had an issue with ordering from BP. Thought it was a location issue but I guess not. Too bad nothing else was open.
Good service, excellent food. Will go again.
I took my family here last night for dinner. The service was great but the food was terrible. I've been coming to this location for a few years now and the quality has always been ok, but pretty overpriced. Last night it was terrible. My …
Was ok... nice server though.
Prices up again ( Aug 2018). Over $24 for an average tasting chicken parmigiana. Just under $70 for two dinners (one pasta) and 3 beer. Not a fun place to go. Maybe only on Pasta Tuesdays.
Great place to sit on the patio and smash some fishbowls
Good food, fast and friendly service.
Good service, great food. Nice clean restaurant with friendly staff. Love me some Boston pizza.
The food was delicious. The staff were very friendly. All protocols were in place. Worth the trip.
Wait times for food can be a little off. Food has always been tasty though. Staff are friendly.
The draught was good, so was the food. However, I ordered an menu item labeled as spicy and it was not spicy.
Price point seems to be a little on the high end for the service and food, atmosphere is ok but could be laid out a little better. Ok place but not my first choice.
Service was fast and the pizza was fresh.
The "popularity" of this local eatery cannot be flogged harder than you would expect from the faded and "trendy" posters, and the obviously overworked and underpaid staff. The air of shattered dreams mixed with the scent of old sports memorabilia. It's an eatery metaphor for failed high-school jocks.
Nice location, great food, free wifi.
Good food and selection
The new restaurant was great. Fast and friendly service and the food was terrific. I would recommend it to anyone.
The server, Jasmine, was absolutely wonderful and friendly! Answered all of my questions, and then some. If you do go there, be aware they do the "Tip pool" thing, so bring cash if you want to reward your server for being a good host! All in all, a pleasant experience.
Staff was really nice there! I don't go out often so when I do I hope for good food and service; Boston Pizza did not disappoint tonight!!
Ordered the spicy perogy cactus cut nachos, and was very underwhelmed. The cactus cut chips themselves were terrific and would likely order again, but the toppings were disgusting. Over priced for the quality of the food, and servers weren't very attentive.
I would usually rate them a 4 or 5 star rating but my last visit did not warrant it. The food was great for the type of establishment it is. It is solid food at a solid price but both the greeter and our server treated us an incovience. I thought it was just me but my dinner partner said the same thing also. Everyone has a bad day and this will not stop me from going back but it is not the first time over the years and if it happens to many more times that may change. Most of the people there are decent friendly people that make you feel welcome. I can afford to eat out so much and I would have liked to feel a little more appreciated for having chosen to spend my hard earned money there.
I had one of the thin crust pizzas which were on the new menus. Worst pizza I have ever had. Boston Pizza has become one of the poorest value for money restaurants in the last couple of years.
just after long time i wasn't there ,i want there to enjoy my night with my son and my friends it was around 8:30pm they told me it's close and just 5 minutes after me four young guys came in and they let in them. i felt confused .it's really resisting servant was there on September 6 ,2021 evening. i felt sorry for the but i got another restaurant to enjoy my night with my son and my friends.
Usually I like BPs but this trip I was disappointed in my food I got the cactus cuts and shrimp tacos. Cactus cuts were soggy and my shrimp tacos had a nasty taste to them. Not sure I'll be bad for some time
Food is the usual. Warm and fresh, clean premises. Shout out to our hostess (didnt note her name in a hurry) very warm and extremely good with the kids❤
Service was slow, food was ok.
Great food and deinks
awesome food , pasta is amazing great atmosphere! could use healthier choices
Eat there every week, the best staff and love there food. Taber is fabulous, thanks Gill for treating us so special.
Slow service, pizza was awful,and when I complained, all I got was... "I'm sorry for that".
Service was slow and orders were not hot and did not taste good, I recommend going to the other Boston pizza.
Great service and good food.
Coffee was only warm . 24 dollar natchos had to be sent back to get warmed up. Not a great or even a good meal
It was great service and good food
Had a great time... food and service good
The waitress must of had a bad day, she was not very helpful and forgot some stuff. Food was good though.
Nice restaurant. Service not so good. Took almost 1 hr to get our order. Friendly staff. Not likely to go back . ????
Food was good, friendly staff.
Really good service and amazing food
The food and service as always was exceptional! Great variety of dishes to try. Highly recommended!
So I went to Boston pizza today, they never gave me a straw, so I took a swig of my drink and cut my lip on the broken glass... that was a nice experience. …
Always awesome food.
Dont even go here anymore everytime I go to a BPs across alberta they have just gone way down hill way over priced for third rate food literally the name is what brings crowds these days just people with more money then brains. One of the few I strongly recommend to stay away from.
Place is great the staff help full plus I work here have great food too
The poutine was unique. Not my favorite poutine, but not my least favorite. Worth trying once. ???? I've gone here dozens of times. The kids menu has fun options like "bugs n cheese" ???????? Staff are usually very attentive.????️ Clean bathrooms that have music playing. ????✨ Lots of memories here. Sometimes there can be a delay for making the food, but worth the wait.
I have never once stepped inside this restaurant. I walk by it on my way home Google please stop asking me to review it. From what I hear it's pretty good
Expected better...
Amazing food and service . Steaks are really good
the staff and service is extraordinary, wonderful and so friendly, the food was phenomenal, and the atmosphere was amazingly friendly and inviting, everyone was smiling and it just makes you feel welcome anytime you go there. ???????????? WOULD RECOMMEND TO EVERYONE!!
Drinks are absolutely delicious and so was the food! (Normally comes with 3 tacos, but ate one already ???? lol)
Menu is somewhat reduced of late but still tasty????????
food is quite good and the staff are super friendly, just thought I was paying too much for the amount and quality of food I was receiving
Great place to take your family. Service was friendly, food was as expected and Boston Pizza's new decor is quite a bit of a step up from the early 2000's vibe most locations have.
Nice restaurant but my chicken had a bunch of dirt and grease on it and they just said it was grill marks but it was much more than that. Other meals were ok but that was still kind of disappointing
Absolutely loved the food and service
Went into restaurant at 11:30am and could not find an employee in bar or restaurant. About 15 minutes waiting we just sat at table and at noon a waitress came out and brought us water. It wasn’t until 12:15 that we even got menus. The waitress was very apologetic. Manager came out and said that she had an errand that had to be run so was short staff. I guess customers don’t come first!! We won’t be returning!
Our meals took over 45 minutes and the place was pretty much empty
Food was delicious.
Brought in group of 7 last minute. No problems. Service was fast and food was excellent as always.
Boston Pizza is a nice place to watch sports and get some great appetizers. The Staff was friendly and food was great. We will be back
Pasta Tuesday at Boston Pizza in Dauphin is very inconsistent in food quality, temperature and presentation. It can be good and piping hot with adequate sauce and ingredients one week to be a disappointment the next week. Tonight's order of …
Just terrible food just really poor quality of food no flavor. Way over price for the terrible food
What can I say its Boston Pizza
Good service the fishbowl margaritas are a blast
Tried to order take out through phone. Was on hold and forgotten about. Tried to place an order online and kept giving me a general error during checkout. Was just an overall bad experience for a date night. Ended up eating elsewhere.
It was Boston pizza. I appreciate the fast service- service that was a delight and which one would expect. I will return to this location on the hat, not the other one.
Fresh and delicious pizzas
Good food. Good service.
Great place to take young kids. Good food too
Delicious, very generous serving on your plate. Price also good.
Food took quite a long time one order dressing was forgot 2nd order pecans in salad forgot 3rd order has a gluten free bun that wasent requested. Took 45 minutes for appys the when we got them meal food came right after which ruined the whole idea of appys
Go here for lunch randomly. Usually sit in the lounge, service is average, minimal order issues in the past. Any discrepancies I've had were handled professionally in my experience. Its a pretty typical Boston Pizza.
Good service
I gave this 3 stars because the server was awesome! The amout of time the food took to come out was LONG! The food was not great. Some came cold. One of the vegetarian items had meat on the plate.
(Translated) Sllllllooooooooowwwwww (Original) Sllllllooooooooowwwwww
Really enjoyed the warn salmon salad
Very slow disappointed. It's not like Mr.Mikes they have happy hours.
Very average visit for a chain, food was good, I wasn't particularly hungry so I went with their spinach dip and pub wings. (Think it might be tied for best spinach dip imo). Service was OK, it was kind of busy and the refils were slow coming
A great place to being your family and young kids. Service was absolutely top notch.
Food was good!
Would highly reccomend the carnivore pasta
The food is good, but the service is often bad and the prices are too high.
The Boston lasagna was awful no meat in it just sauce and noodles and they forgot to give me my cactus cat dip ????
The Spicy Chicken sandwich was excellent however my buddies who ordered the MVB burgers, they both said the Burger was dry and the fires were "warm" I give it a three star because the place is very hit or miss with its food items
Pasta Tuesday is a pretty good deal. Some decent pastas too.
I called Boston pizza in brooks last night at 7:02 pm for three orders of wings they said it’s going to be 20 minutes, I showed up 7:25 pm paid for the wings and they told me that it was just getting pack up, 5 minutes later they said they gave my wings away, and the new wings would be out shortly this was at 7:35, at 745 they said it would be 5 more minutes with a big smile, the wings cane out at 7:58 Wrong wings as well
Restaurant actually closes 45 mins earlier than posted times on call in orders or delivery.
Meh, it's in Brooks, what can I say. Extra star for being close to a good EV charger. The food was passable, but we both felt a little nauseous later, leading me to suspect maybe not the most hygenic or some kind of foodborne pathogen.
Place is clean and wait staff was nice and very helpful. However food was not great or even on par with other boston pizzas ive visted in the past, making the food not worth the price. If in the mall id recommend but if you can go elsewhere maybe that would be better. Great cheesecake though!!
Awesome hostess friendly and very attentive. Food was served quickly tasted delicious. Ribs to die for lol
Memphis Chicken sandwich - while good - causes strokes
Covid protocols are in place but they do not diminish friendly service and great food!!
This location is absolutely beautiful! Congrats to the staff and owners. There's a number of different settings, from a semi-private group meeting room, to a sportsbar, family restaurant and more. And SO MANY screens. Sensory overload. But of course the food is delicious and that's probably the most important thing.
I love the food and good severes
Had some wings and a few beers with friends. The food and the service was great. The staff was friendly and checked in with us regularly. I will definitely come back.
I ordered online to pick up and my food was ready 10 minutes prior to their estimated time! The pizza was delicious as well as the cinnamon bread/sticks (not sure what they are called). BP's never disappoint.
Best place to eat ever. Bit expensive but really good pasta and pizza
Tasty food, great service
I mostly enjoy Boston pizza. The layout of the restaurant is not the greatest. I often choose the bar side so you have a window view. The menu is dynamic and offers a lot! The prices, however, are too high. For a standard medium pizza and drink, it’s an expensive night out. And the quality doesn’t meet the price point. If you’re looking for a fast food experience, you’ll find it here. The servers are always awesome and welcoming, and the beer is always fresh. The sizes are pretty huge, and I love that. But again, the price point is on the higher side. I wish there were more healthy options available. I’ve tried to order the bowls and salads, but they are not worth the price. They often have live music, which could be nice, except I find the bands are usually obscure and far too loud. It makes for conversation at your table impossible. Overall, my partner and I go here often. When you find your items you enjoy on the menu, it’s nice to know they are always there to have. My personal favourite pizza is the pierogies pizza, and cactus cut fries, nacho style.
Excellent service, quality and good prices! Chicken parmesan and garlic mashed potatoes. Delicious!
Great food
Whether it was the specialty pizza we ordered or my daughter's kids' meal I helped her finish, all the food was incredible. The staff was very nice and charismatic and our waitress was even attentive enough to assume my correct gender without it even being brought up! Very compassionate.
Great little pizza. Corona $5. Good with that! What big screens you have. #sportsbar off beaten path. Thanks Candace, terrific service.
Consistently above average service and food. Could use an update to menu but you always know what to expect.
Least favourite boston pizza location I have been to, our food took over an hour, we recieved our appetizer after all of our food. The kids all got fries with their food, and they were very weirdly spicy even to adults. When they replaced with new sides, the 'steamed' veggies, were rock solid and inedible for a young child especially.
It was amazing! The staff was very kind and willing to listen. They forgot our order then brang it out immediately:)
We had appetizers and beverages. Decent.
Our experience here was not good. We were there on a Saturday night, and yes it was busy, but the service was terrible. Our server was nice enough, she just never came by unless we flagged her down. We were there for almost two hours (not by choice). If she had come by to check how our food was, I would have sent some of it back, which I almost never do. We went for my 7 year old's birthday and he ordered a cheese pizza, and it was 2/3rds crust, the rest drowning in pizza sauce, and maybe a tablespoon of cheese in the centre. He did not eat any of it. We sat there for about 20 minutes after we had finished eating, and finally had to get up to find her so that we could pay and leave. I don't have high expectations when going to a chain restaurant like BPs, but this experience was particularly bad, and we would never return to this location.
Amazing food! Loved their pizza! I'm definitely looking forward to going back there!
They FINALLY brought back the chipotle bacon pasta dish!!! I adore it and INHALED it. So good
After a long day at work, my co-worker and myself decided go out for dinner. It wasn't greatest we found the service very slow and took forever to get our orders in. When we first sat at our table we sat for a very long time before we were even noticed.
I purchased the online deal which includes a salad, medium gourmet pizza and pasta. Their pizza is by far the best. Service and food can always be counted on being consistently excellent.
Went for lunch time. Friendly service. Great food but took a long time to get our food at the table. But it's not a fast food joint!! Good value on the luncheon menu
We went to this place because we always had a great experience with Boston Pizza. The lady passed out table 10 times, didn't even bother to ask if we need a refill. Finally our food arrived... Cold burger, patty was not only cold but dry. Bun on chicken sandwich was dry, crusty and meat was cold. Usually someone passes by to ask "how is everything?" But no one come... Finally we asked other lady for a cheque and left. We are not coming back.
Service was great our server was and is a very lovely young lady
45 mins for food, very bland and pizza was way over cooked. Asked for the bill and the waitress left and never came back. I had to go to the hostess who had to go ask the manager. Very disappointing for a new Boston Pizza
pizza was amAzing!!!
Service
Food was good service was top notch
The new menu has a severe lack of beef which made me decide on shrimp tacos. Pretty damn good with just the right amount of hot for my taste. Pizza bread has changed to some other thing but they bring bolanaise sauce if you request it. Service is great as always.
Good service.... food good...prices seemed high
Food was great, our server Jade was the best!!
Great service from friendly and knowledgeable staff. Delicious cuisine including vegetarian choices and desserts. There is a sports bar and outdoor patio seating.
Patio is great in summer. Food is good. Staff are great for chatting, some humor, or at least a smile. Drinks... well drinks with friends are good any place.
The Boston Bellini was amazing. The waiter told me it was gonna rain and me and my friends insisted on sitting outside.. then it rained and then they found us somewhere to sit inside, they were so nice about it. We ordered a good portion of the menu, all the food was hot and delicious, the dips are incredible. I'd order the calamari again but it was honestly little squids in it. So cool and gross and I ate them.
Friendly staff, really good pizza. Great for all ages.
Very friendly staff and tasty food with large portions considering the price. Tasty drinks too.
Very tasty
Ordered take out, and stated only 25 min for delivery. 1 hour and 40 minutes later the delivery man shows up. Sent him away. Tried calling he restaurant 5 times, straight to vmail. Who is running this place?
Delicious food and excellent service. Very enjoyable
Second trip here. And again, Amazing food and excellent service by friendly staff. Highly recommend.A+++
Dear BP do not just TRY scrape off unwanted ingrediants and call it plain :( did not enjoy that meal
We ordered our food online at 18:45 was told our order would be ready to pick up for 20:00. Sat in the waiting area for 20 mins before I got my food. The ribs, parmesan chicken and veg were cold. The mash looked like it had sat out all …
Server was nice but food was horrible. I had the 16 dollar mvb burger and it sucked. Plus the side salad it came with was the tinest side salad (it was the same size as the one that came with the kids meal) it was also lousy. And my burger was falling apart and did not even have any ketchup on it (or brought to the table for me). I left still quite hungry. I ordered off the main menu and not the lunch menu but still I got tiny portions... much better places to eat than here. I could not believe how little food i got on my plate... Don't wasted your money this place ripped me off. Plus our wait time was not good and the restaurant it's self was really dingy compared to most other BPS that I have been to. Very disappointed. I can see this restaurant going out of business soon at this rate...
If I could give Boston Pizza 20 stars , if I could. Our server was amazing. She was incredibly friendly , very helpful , quick , knowledgeable and made a very stressful day feel not so bad. When in Courtenay , we will definitely …
Had a awesome server. Food came fast
Exellent food ...Great service ..Felicia was our Waitress(sorry if its not spelt correct)Me and my Husband definitely recommended it????
Very clean, good food, fast service!
Amazing service
There was one good server, we didn't get her, they were waaay under staffed. $$$$ for the service you get
I don't know how they can justify charging just under $50 for a large pizza.. are you kidding me? We picked it up from an online order and they specifically told us to come 30 minutes later. When I grabbed it, it was clear it had been sitting as it was immediately ready and by the time I got the the car I could tell it was cold, but we were headed for a ferry so I didn't have time to go back to complain. Value for money is just not there at Boston Pizza.
Always a good time
Yas wery good
Good service, good food
A beautiful location with a great view. Service was excellent and the orders came out in a timely manner for how busy it was. I recommend the MVB (Burger).
Lunch
Came In for the first time last weekend and decided sit in the lounge. We walked around for about 5 minutes looking for a clean booth to sit in, but there were none so we decided to sit at the bar hoping service would be faster. There was …
Our waitress was super friendly. We waited a long time for our food which was just appetitizers, which was fine since we had nothing else to do anyways. Wish they were better staffed but understand with the whole pandemic thing going on.
Super clean and chill place with great foods
Service sucks had to sit and wait for food for over hour totally unacceptable
Went there years ago and the service and food were not great. Recently went there and it is so much better. The food was your classic Boston Pizza food and the service was excellent!
Great atmosphere with even better food
Always delicious! Was absolutely packed on the monday night we came, and we had a large group so I can't really even blame the staff for the long waits. They were all super lovely and doing their best. Wouldnt mind if there could be …
Great as usual!
The Boston Pizza lunch specials are limited to only a handful of $10 items including six different types of pizza and a few sandwich specials. However the lunch hour service was excellent and the food came in under 10 minutes! Would definitely recommend this as a quick in and out spot for a sit-down lunch.
Awesome food!
New location is kindda ouy there but looks nice!
Awesome food
The food is awesome!!
Good food like always!
It's a fantastic new Boston Pizza. The service is friendly, enthusiastic and quick. The food is delicious and the building looks great. Definitely a place to stop in.
Fries were cold and greasy. They ran out of ketchup. The whole experience was slower than it needed to be. There are better, cheaper places in town to spend your hard earned cash. Go elsewhere.
Boston Pizza Brooks was amazing! Medicine Hat Air Cadets were stranded in Brooks due to weather and BP's stepped up and donated food to feed our cold and hungry troopers! On behalf of Squadron 239 Brooks and our fellow Cadets Medicine Hat Squadron 15, thanks for being there for our youth!
Always excellent food and service.
Great service
Great service, but there tends to be a lot of flies inside the building. We go swarmed during lunch just now.
Great server and the burger was delicious.
Took way to long to get nachos, which were only tostitos chips with a little cheese and onions.
Enjoyed the Chicken Pecan Salad very much! Our server was friendly and professional! Nice surroundings, bright and upbeat!
Love the food amazing service great staff
Great bartender (bearded fellow) prompt and courteous service
Reliable and upper average-ish food with friendly staff, sports bar atmosphere and mints by the door. The mints, though factually correct, are organically irrelevant.
Great place for thin crust pizza.
Slow because they forgot the cheese on the pizza bread and had to make it again.
Hum...
Coming from Ontario, and visit my daughters in Medicine Hate, one of our traditions, is to eat at an Boston Pizza as its one of our favorite places to eat.. When we 1st walked in, it wasn't the same experience I had here in Ontario, we waited for about 10 minutes, as we did see some empty tables, but bu looking it was a smaller place than I am used to,, Finally the waitress came up to us and asked if we been seated yet, as I stated we are waiting to be seated and would like a booth please... she walked us over the table that was just used by another family and she was clearing off the table, to get us seated,, I did ask for a kids menu for my youngest daughter as she stated to ask how old she was, as what my daughter wanted but refused us that menu, instead of making something bad out of a situation, we just wanted to have our Father daughter time, and just ordered what she wanted as she knows the menu. When the waitress came to take our order, as I allow my girls to order as what they wanted as it was our time, the main issue I had with the waitress, was when it was my youngest order, she mentioned that my youngest that we be getting an adult size not kids size.. as Looked at her, and stated. you are telling us that we need to only have an adult size order and deprive my youngest from the kids menu to get her food and her ice cream, as she stated its the rules of the restaurant. I felt like wow, things are different here in Alberta than it is in Ontario, I accepted it as it is... Well on my last day I visited a new one on Redcliff Alberta as it was our last dinner together and the girls wanted Boston Pizza as I wouldn't deprive them and my experience there was a night and day situation, My daughters asked for the kids menu and there was no issues, and ended my weekend with my daughters on a high note and will be returning this Boston Pizza. So my question is why is there 2 different rules for kids menu in Alberta, as I know my chance ever to return this Boston Pizza, will be slimmed but if the food wasn't to our liking and cooked to our satisfaction, i would have giving a 1 star,,,
Good food as usual at this location. Great value for the money. And the atmosphere is great too.
Deliver to my room at the Ramada every other night. Food is always great and people are always friendly. Probably one of the best BPs I've ever eaten at.
Service sucked, had to wait an hour for three meals with moderate busyness. Our waitress came to our table like twice and forgot to bring a bunch of items. Food was ok though.
Always good food.
Quite likely the best Boston Pizza I've ever been to
Did a pick up order was ready when they said it would be fast friendly service
Good beer, good grub, good service.
Great atmosphere whether youre taking family out or having some beers and watching the game!
We ordered to pick up lasagna and ribs...the portions were small for the price we paid. The lasagna barely touched the half way mark on the aluminum container. Plus we waited for a half hour to pick up.
Quiet with covid, look forward to better days.
waited for 2.5 hours for no lunch! not sure whst the waiter was doing but he screwed up our order and didnt own up after making us wait so long. the manager also had no desire to deal with the issues. oh yea and there were 3 children that didnt get to eat! never again at this location
The service was good from our waitress.
Service was slow, considering it was prior to noon and there were only 2 other people in the restaurant side. And they need someone to clean the divider window to the party room!
Food was excellent service was excellent ????
Service
Good place. All Boston pizzas adhere to the same service principles and for the most part, do not differ from restaurant to restaurant. Service in the lounge is generally prompt and friendly. The drinks and food menu is quite large, however the drinks are more expensive in general than what you'd pay at other similar restaurants.
Service was great. Speedy and polite. Cactus cut potatoes are amazing but not for those who find ketchup spicy ????. MVB (most valuable burger) was underwhelming ????... delicious fresh toppings but the meat was not able to compete.
Like everyone complains, food is cold. Veggies felt uncooked. Staff are bad as well.
Friendly service!
Very nice service
In house is always on point. Delivery always seems to fall short.
I was there with family. After enjoy our meal, I paid the bill plus 20% tip with credit card. Then my wife realized it looked much more what we normally had. Once she checked the bill, there were 2 additional dishes on our bill. We asked them to void this charge. They refused and wanted to give back in cash. I told the manager to correct this properly. She was extremely rude !! She didn’t even apologize for mistake. I had to force her to void and gave me a new charge. I would have ended up giving them over 30% tip for bad services. So in the end, they deserved zero tip !! I did report to the company in Saskatchewan as well.
Delicious food, quick, friendly service and plenty of TVs.
best food in town! sometimes little slow when busy but the food is worth it!
Really good pizza but the chicken was pink
Not as tall as the surrounding buildings. The new font is sharp.
The service is quick, and everyone who works there is pleasant, polite, and respectful. The pizza is delicious and fresh. They have a wide variety of pizzas to suit everyone's tastes.
Tasty food and good service. However could have filled up water glasses.
Good food, but prices went up again. Service was good also.
Good food! They were very nice to the kids!
Boo to you for dropping skip the dishes. I wanted to order delivery, but me being on embelton cres, apparently I'm too far away, that's a load of horse doo doo. SHAAAAAAME : )
Kind staff. Very impressed with service.
Food was delicious ???? Great service!
Great food and customer service as any BP should have but they make a lot of mistakes. I regularly order delivery and many times has a sauce or two been forgotten. We've also had an issue where we got something different than what we ordered. One time a ceasar salad was made with ranch. Sometimes food is cold when it gets to my door. However if you call to make a complaint, you'll be treated well and compensated fairly. It's just annoying to complain every time it happens. Until the mistakes stop happening so frequently, this particular location gets 3 stars.
We went there for supper. Haven't been to Boston Pizza in a while, at one time really enjoyed the place. Definitely would not order the lasagna again! It came on a plate, not a dish, had maybe two tablespoons of sauce, run through the oven …
Awful . under staffed. Order was wrong and first drinks took 30 minutes
Very friendly! However, they forgot one persons meal out of 9. It finally arrived when everyone else was almost done. When it came she wasn't that happy with it. No discount was offered for the delay. Other than that the food for the other 8 of us was good and service was good.
Our server, Danielle, was pleasant, professional, friendly, and helpful with menu choices, and the food and drinks were spectacular!
Ordered over the phone with clear instruction and got a different pizza one with bacon too which I’m allergic too so I was livid, but I kinda understood the confusion here. The pizza I got was more expensive luckily I noticed it and asked …
Decent service and pretty good.food. Good for.family with all ages.
Take out
Lovely place to eat, really enjoy the pasta dishes
Amazing food, great service and staff ????
Unfortunately we were not entirely happy with our meal. The pop needed to have the syrup changed. The waitress apologized for the pop, and let us know it had been changed out, but the new one she brought tasted the same as the last. The waitress was very friendly, but when she brought my Sangria it didn't have any way to stir it so it was tasteless until I got to the where I could swish the glass around. We ordered wings and cauliflower bites to start, but they came at the same time as our pizza. And the waitress brought us only 1 side plate, for the 2 of us to share? The cauliflower bites were not bites, they were huge, which meant that they weren't cooked all the way...some were mushy and some were crunchy raw. The wings were ok, but not alot of taste ..and only 1 thing of ranch to share between the bites and the wings. The pizza was very tasty, but the crust wasn't cooked all they way, so the middle collapsed when you picked it up...so all of your toppings fell off. Oh and for all of this finger food, we were given only 1 extra napkin. Overall, friendly staff, but not a lot of customer service.
Pizza was cold, waitress got drink order wrong, no utensils on table had to request them and waited for food longer then other people who arrived after us. Waitress also was gone for several minutes at a time and did not come back to see …
First time being to BP's and it was excellent. Good service and food
Consistent food. Great staff
Good food Good Service
My fettuccine alfredo was with cold, tiny pieces of chicken. I expected a chicken breast and got a few little cubes and not much sauce. Dissatisfied.
After a long day on Sunday I did not feel like cooking nor did my wife . We ordered from Boston pizza on Strachan Road expecting the quality that we have seen in the past , this couldn’t be further from the truth as when the containers arrived they were crashed into each other and for $20 the container was half full . My attempt to phone and rectify this by telephone instead of using social media was met with indifference even though I was polite as possible . I retain my receipt and photos of the food as in looked on arrival. This is the first time I’ve ordered from Boston pizza on Strachan Road , expecting the quality and consistency that Boston pizza is famous for. 20.00 for an order of ravioli should not leave you hungry because it was presented as more of a child’s meal or half order other than a full order . Very Disappointed B Felesky
Very unorganized in the kitchen. The first person is finished eating by the time the last person is served at our table. I had to send mine back because it was cold.
You can wait 15 minutes or longer before theres even a server in the lounge. Don't know where they disappear to
love this pizzeria. they have so much to choose from not just pizza and the food is amazing. only wish we had these in Texas
The Cauliflower crust (gluten free) is nothing short of amazing.
A little pricy but good
Good pizza!
I liked it but I didn't like the specially pizza I had
Food was great, host was awesome, will be going back again.
Ordered food to go. Pizza had very little cheese and only 2/3s of the crust had toppings. Pasta was just ok. Cheese bread was hard. Salad was pretty much just lettuce. Overall very disappointing experience with this Boston Pizza.
Just finished lunch with my 10yr old son. Food was great, Shawn, our server was awesome and the wait was only about 10 or 15 minutes. Also it was pretty busy when we were in there. But we still got great service. Over all an outstanding experience.
This place is amazing and not only is the food great but the staff and managers are sooo friendly and accomadating! Keep up the good work!!! Yay Boston Pizza!!!!!!!!
Good food good service clean and great environment
At the restaurant right now. Either they are very understaffed or their staff is completely incompetent. 3 tables in the *bar side* in use and 4 tables in the restaurant side and they can't accept any more people because their kitchen and wait staff are overwhelmed. Unbelievable.........
This is a good place to eat. But we live in Hanna,Alberta
Good food great price!!
very satisfied. loved the food.
Family friendly. Every time we go, busy or not, our servers are always amazing, and do their best to make sure our visit goes well! It has become one of our regular family dinner sports for just this reason, thank you to all the wonderful servers here!
Stopped here for a meal on my way back to Winnipeg. Tried the new thin crust Skinny Carnivore and Fresh Onion soup. The soup was very good and the pizza was excellent. I thought the server was polite and knowledgeable and I never had to ask for something. Would stop in again when I’m in the area.
Great sports bar to enjoy with friends, service may take a while to get sometimes.
8 times visited, 8 times luke warm meal. pathitic. wont be back
Food is excellent. Service is hit and miss. Clearly the standard is high, some staff don't meet the standard set. But no reason to stay away. Cold beer. Great atmosphere
45 min wait for take out lasagna. The restaurant was busy and very dirty, the bathroom was a mess. Waiting at the front door you have full view to the kitchen, the garbages were over flowing the stacks of pizza pans and dishes that were on the floor was disgusting. I wasn't even offered a drink for the wait or a discount.
Had wings and a Caesar salad at Brooks yesterday. Excellent wings (Best BP wings ever) excellent service. Will be stopping here again and again! Thanks guys.
Food was very good though a tad slow, staff was helpful and courteous.
From the time we went to the time we left A+ from the staff...food was great also
Excellent time with my beautiful daughter
Over an hour and a half for our delivery. Quoted 45 minutes. Called to find out whats going on they said the driver left 25 minutes ago...it takes not even 10 minutes to get from there to my place. Total time for food...1hr 45 minutes!!! Happens everytime i order....the pasta barely had any sauce on it...nothing like dry noodles...never will i order again...all staff would say was "oh sorry" over and over again...extremely disappointed in this place!!
Good food, great service, really cool big screen setup
Hot garbage. Miserable server, food different from the menu (arugula is not spinach FFS), and the booth was filthy. BP has gone full Tim Hortons and sucks worse at every visit. RIP Canadian franchise.
Not even close to the same quality of pizza as I’m accustomed to from a Boston Pizza. Extremely cheap on toppings, which usually don’t show up till about two inches of dry crust. Add the cut back on toppings in an obvious attempt to cut costs to a pizza that’s always overcooked and you’ve got a cardboard pizza. I’ve given this place a handful of chances and it’s never any different. I’ll just stick with Pizza Hut at least I know what I’m getting.
Had very kind staff and food was exactly what you expect
The meal was delicious and the service was friendly and courteous. I would recommend to eat there.
Good food ????????????????????????????????
Enjoyed good service and excellent food.Very enjoyable!
Great food,friendly staff just love Saturday night Hockey games!
Waited 1 hour and 45 minutes for a dried out pizza. Burnt bacon bits and sour pineapple. Then it cost me 50.55 plus tip to driver for 1 large pizza. OMG....I will never be a customer again!!!!
Awesome food, good service and very quick. I left Curling, ordered, ate and got home within an hour. The Viva Intalia is worth the try :)
By far one of the better Boston Pizzas out there. This is a great place to take the family. Very clean and friendly. Chicken club sandwich is delicious!
Tonight was the first night I had bp for a few years and it was well worth every cent. Very good service and one of the managers said "he don't want me to miss out" God love. Keep it up guys so good!
The service is excellent. There are so many pizza choices. The chef is extremely talented and creative. He creates and cooks a wide variety of delectable pizzas. The Orion special pizza is my personal favorite. Nice and thin crust, good sauce, arigulas, and a lot of good meats!
Excellent service, great customer service. The waitress was very knowledgeable about the menu. Daily specials here are the deals you won't find anywhere els.
We got in late to our hotel and ordered our dinner delivered. Boston Pizza called us back to confirm our order, then delivered it quickly and cheerfully. Delicious meal and great service received! Much appreciated.
Nice and quiet with good food and service
Not good service
I really liked this place, and the service is very good.
Expensive but ok food
Good food but think for a lunch menu everything should be $10 Everything is too expensive eating out is a treat
Once your food arrives you'll have to flag down your server of you want anything else before your done eating. Good Drinks, alright food.
Great service. A fairly plain-looking location.
Been there twice now both times food was cold and had to send at least one of our meals back service was not good. My suggestion is if you want to go to Boston Pizza in Medicine Hat drive the extra 10 minutes to the one in Redcliff off of TransCanada Highway
Ordered pickup and waited 15 minutes at the door because they forgot to bring me my food, had create your own pasta and didn't get the chicken in it I ordered.
Food was mediocre Waitress was having a really bad day
Much better this time the soup was cheddar broccoli was great had the club house flat bread was decent would go back as it is a relaxing place to eat and usually good food
Good all round place to eat.
Decent Boston Pizza. Food is very average, nothing amazing. Staff were really good.
I had chicken wings. They were quite good. Decent experience.
Pizza was a little over cooked, waitress never came back for refills or to check on us.
Worst service we've ever had. Fries were cold and soggy and looked like they were leftover from days before. Honestly, I've had better food and service from McDonald's. Really disappointing.
Overall disappointing experience. Our waiter was obviously new and didnt seem to be getting any training or assistance from the other staff. Our starter came out at the same time as our meal... sort of. They served my partner his burger, and said the fries would be along shortly. He couldn't even finish 1/2 the burger, said the sauce tasted spoiled. My fettuccini was just unappealing. The pasta tasted old and bits of it looked dried out. The chicken was bland. The only good part was the mushrooms. The spinach dip was really tasty though and had just the right dip to bread ratio.
It was very good and fast service
Friendly staff, great food, and go to spot for sporting events
Let me tell ya i wasn't a fan of my first visit to BP. I had gluten free pizza and it looked and tasted like they just through it in the microwave. Dough was soggy and cheese was greasy wasn't pleased at all!. I will tell you on my 2nd and 3rd time i visited i had pasta on pasta Tuesday's and let me tell ya they redeemed them selfs. Big portion of gluten free pasta and the noodles cooked to perfection. Our server Natasa(witch we had both times) was absolutely fantastic and she's the reason we went back a third time!,
Slow service coupled with a disengaged server. Wait forever and pizza comes out cold.
The pizza was delicious and the staff was prompt and pleasant
It was ok. I wasn't wowed by the food. Second time I've eaten here and I have to say for the price, I'm not impressed. I had chicken tacos, and they had very little chicken on them. The tacos were cold,and the chicken which was placed on top of everything else was just warm.
Slow service bland over priced food good times if you like screaming children
Food is usually good and orders done right!
Good food and fast service. Well set up.
This was the worst experience i have ever encountered! Terrible service and the portion size was absolutely bloody ridiculous! Good thing i didnt have much of an appetite to begin with honestly.
So far BP's never disappoints. Definitely recommend
Accually the least amount of meat on a meat lovers pizza I have ever seen, also the other pizza we bought wasn't what we ordered but took it so we didn't have to wait another 20 minutes for the right one. Very, very disappointed in the …
Super Friendly servers and Awsome food!
Probably the worst bp in manitoba
Good pizza... a little pricey for what you get
Great food, great atmosphere. Danielle was the best!
Very delicious and good service. Very satisfied
Jungle Jim's is better and cheaper.
A little pricey for what you are getting. Service is usually good.
Great selection food awesome service
Service is usually always slow and can hear staff bickering in the kitchen constantly. Great menu options but I'd advise going to the other one out by Redcliff.
We walked out. Stayed 15 minutes without being asked if we would like to order.
Nice place to dinner
Order time for spaghetti and meatballs was about 20 minutes, lots of food for the high price, wasn't given a fork or napkin on a takeout order.
Bad service and the food was unacceptable. I was horribly sick all night after eating here.
Not a lot of healthy options here.
Good beer, delicious pizza.
Always great service here!
The restaurant is fairly new only been open for a few months. The service was good but I had the Boston Brute and the bun was very doughy and it did not have much tomato sauce on it. My wife had the spaghetti with Ceasar salad and the …
Good food. Great for a family outing
Good pizza!
Awesome atmosphere, great food, and they air UFC pay-per-view events
Very good place to eat in Dauphin. I find the food is overpriced (BP in general) but there are specials on all the time to kinda make up for it. Menu has a wide selection. Food consistency is hit and miss but usually very fresh so that's a …
Something in your food, maybe MSG makes me sick Every time I eat there.
The food is good, very reasonably priced and the staff are very nice especially Liz, her service is superb. Always smiling. I will always come here for supper.
Service was great; our waitress was well-spoken, friendly and prompt in dealing with our order and requests. The restaurant was clean and sufficiently staffed. The food was delicious and well portioned. All in all a great experience.
Great customer service and the food was amazing
if you want to be surprised what your eating for supper order take out from BPs in Brooks!
Been there several times the Greeters and the waitresses were all charming and courteous and some have become like personal friends, I would have no hesitation about referring this restaurant to anyone
Great. Time
Service was OK and food was ok
We were on our way to Mount Washington and we stopped in Courtney for one night. We ordered two large Veggie Pizzas and fries to go from Boston Pizza. The Pizzas were tasteless and the tomato was sliced and placed on the top of the pizzas …
Good food
#boston pizza dauphin rocks. Great service and food
Food good, service not bad considering it was a busy evening.
Delicious food and stellar customer service! Truly a wonderful place for a family or even just a night out with friends!
Service was decent. The kids burger was awful but the rest of our food was delicious.
Everytime I order something in my order gets screwed up..(no sauce,wrong order, half full containers etc) they get the second star because they deliver the correct dish when I call in.
Always a great lunchtime location.
Kids love the place. Friendly staff fun kids menu options.
Fantastic meal!Great service. Really enjoyed the experience
Simple half order of nachos, cost twice as much money, with half as many topping as adelinas. 75% plain chips with one pile of stuff on top. They weren't very good either.
Went for lunch during covid. The server was so accommodating as we had to sit outside. She brought us a table and spaced us apart and into the parking lot for our safety. She went over and above to help us. The food was great as usual .
Came hear clean shaven and by the time my food got here I had a full beard
Had lunch with a friend at this location for the first time. Food was excellent, and Breanne our server was very friendly
Always good food and friendly people
Always reliable. Good food, good service, and reasonably priced.
The waitress was very polite and was coming around asking if we needed anything. The food was good but could have had more cheese on the french onion soup
Wonderful food, fast service, and great prices. Also staff was amazing, keep up the good work :)
Delicious food , warm and friendly service, a calm and inviting atmosphere
Dropped by for some munchies and to watch the leafs game! Great service and our food came out super fast! Will definitely be back ????????????
Order was wrong. Server was a bit over worked
Take 15 min before she came back remove the plate and 20 min for the bills. To slow
Nice place to eat on your way through Brooks. Easy access to the highway. They seem to be trying their best to follow health rules, and have removed lots of tables to make more space.
Food and service were good. Facility was clean. Friendly atmosphere.
I love their Big Dipper!
This restaurant needs Customer Service Training. Staff were not attentive and NO CUSTOMER RELATION AT ALL! Only few tables were occupied and still SERVICE WAS SLOW! seated for almost 30mins and nobody gets the hint to take our orders until I raised my hands. Please improve your service if you want to get more sales.
Meal type
We were in Courtenay B.C. Canada when we ate at Boston Pizza. We were very happy with the pizza we ordered. It was really delicious! And the staff were friendly and helpful.
It was ok.. Meet up with a oiler fan in manitoba witz was cool
Service very good Waitresses are extremely good.
I love BP. Great atmosphere and great service. The food here is great.
Too long to wait. Too noisy. Food was great! No pop refills. Kids waited too long. Waited forever for our bills. Then waited again for her to give each family their own bill.
Had a large take out order and they had it ready within 20 minutes. Awesome!!
Good food , efficient service @
Good service, by great staff, and good beer!!
Food was good, service ok. Do not like the timing of receiving food. When you order an appetizer you should finish before they bring main course. Felt very rushed
Service was good and friendly, not much of a selection and very pricy.
Good food
Terrible service even on a slow day. Very overpriced, sub par food.
First time at this location, the food is good like every other location but the service was lacking. A very long wait for food and our waitress seemed to disappear for extended periods.
Delicious bourbon bbq chicken pizza!
Took over an hour to get our food 2 entres and Small pizza the couple in front of us paying had same experience but they didn't even get all they ordered we both complained and were told we are short staffed come on three servers for 7 tables isn't short staffed
One of the best places to eat in brooks in my opinion.
Great food. My wrap was made perfectly!
Food was very good and right amount for lunch. Staff friendly and helpful. Will return for sure.
Ordered and paid online for pickup. When I arrived at the expected pickup time, 25 mins after ordering, they obviously had no record of my order and had not even started to make it. Proceeded to wait another 30 minutes before my meal was ready to go. ????????
Had a screw in pizza. Did get a new pizza for free but took 20 minutes. Didn't get any discount on meal tho. Service in all wasn't anything great
Delicious pizza. My childrend and grandkiddos we very happy with the satff who server us.
Awesome place. Great service and very fast. The building is very clean and smells delicious l!
Service was great, but stay away from the rice.
Nice atmosphere, good service, good food.
It's tasty
Always great food and service!
1 star is to much, Cassidy was absolutely unprofessional and ignorant. Walked out just paying for drinks. Never go back again. Would not recommend this place for anyone
Portion size is very very small for the price! It should have been on the kids menu! However our servers were very thoughtful and kind.
Just great.
Was totally awesome. Meal excellent but most of all our waiter, Dean, was right on q. Very polite and professional. Definitely an asset to BP. Needs a promotion. Thanks so much and we will be back.
Food was overcooked and not very good, burnt buns on our sandwiches, desert was over done as well, our waitress was very nice and understanding but overall not great
Went there yesterday evening, at around 5pm, with my parents. The four waitresses couldn't figure out where to seat us, despite at least two booths being visible from the main entrance. When we were seated, it took a little while to get our menus and drinks, maybe 20 minutes. After that, took over 40 minutes to get our food. I had the BBQ burger meal, mom had French onion soup, and dad had the soup of the day (which was the Italian wedding). My food was warm, as was my mom's. Dad's was cold. The waitress took it back without hesitation, and dad got his soup back. It was warm that time. The waitress said that the soup wasn't warm because the boiler wasn't working correctly, or something like that. Disheartening, for a number of reasons. It's a new restaurant, so you would think that their equipment would be in working order. Also, one would expect a restaurant would take better care of the temperature of the food they're serving The food should be piping hot if you're waiting a long time for it. The food itself was OK. My burger was tasty, and the fries were done well. The soups were OK, if salty. Quite expensive for the portions, though. The wait staff were friendly, but they never checked up on us through our visit. It would have been nice if they offered a refill on the water, or to offer an explanation for the wait time. I appreciate that they were busy, but I've seen more efficient work done with fewer wait staff. Again, I realize it's a new restaurant. They are working out kinks, but I expected more from a national chain.
Service was very slow. Food was good when we finally got it.
Food is ok. Prices are meh...... service depends on who is working. It has definitely fallen off over the last year or so.
Took FOR EVER and food was only edible
Food and service was good. 80 for three people though? Too much. Didnt even order booze.
Ok , same food.as.all bp restaurants. As its a.chain staff ok .
Is the Thai chicken wrap supposed to be a hot or cold menu item? Mine was cold and soggy. The grilled chicken breast was cold even though it was burnt. It tasted like one of those wraps you would pay $6 for in the refrigerated section at a gas station. Should have stopped for lunch in Medicine Hat instead of this brooks location :(
I've found both the service and the food to be excellent. Both the bar side and dining room side are comfortable and offer plenty of space. The service staff are also very chipper and inviting. An awesome place to bring the entire family or just to get together with a few friends!
My family and I went there we ordered drinks, which I ordered 2. Finished them and waited 40 mins from the time he brought our drinks to the time we finally left, without ever taking our food order. We had a 10 month old and 4 year old with us. 2 times in this time he went to the tables on each side of us taking refills and asking how their food was and never thought of coming to take our order or asking for refills. We asked the hostess for someone to take our order and after 10 more mins still never showed up so we just asked to pay for our drinks and leave. He did alpologize and the manger was there and never even discounted the drinks we had. Looked like a nice place and we like the food there but service was horrible and won't step in that location again.
So disappointed with our food..????..we had a bad a experience a few months ago and had boycotted going there but decided to give it another try..never again..so sad because we loved going there..
On tuesday pasta is half price and service I great
They say they're eco friendly, even going as far as saying they are environmentally sustainable in the back of the menu. It also says that they will only give straws at request. My whole table of 8 ordered waters and every glass came with a straw, although no one requested one. Incredibly disappointed in this restaurant. Shame on them.
Waitress good and polite but over an hour for fair food. Manager took another half hour to come out to talk.
Great food and great survice! Couldn't as for better
Our experience today was terrible and we walked out after waiting for drinks for 15 minutes. At a slow time in an empty restaurant where I can hear people giggling in the kitchen. Not acceptable
The food is generally good but I find the service will leave you without a drink for quite a while compared to other locations
Had an employee in Brooks that ran into financial issues and us at a company could not get him money soon enough and they went over and above getting some food to our employee as no one was able to take our Visa online. I would highly recommend these guys to anyone!
Had the new beet salad - not my new favorite - they forgot to add the cheese so I had to ask for it and peppers weren't cut pretty chunky. Service was good.
Greeted promptly, staff was very friednly. Everybody serves food, it is the service that makes a difference and thats what this restaurant got.
people taking orders on the phone should explain menu items to people when ordering. I wanted a mear pizza on cauliflower crust. I was told it was $9,95 and it costed me over $16. there was only pepperoni on it. after I paid and got back to my Hotel and called then was told they could only put pepperoni on a cauliflower crust. your competitors put more than pepperoni. it seemed like regular crust as well. thanks anyway.
Great food, good prices, super friendly staff!
Ordered 2 pizzas over the phone. Asked for one to be well done. They completely burnt the other pizza, leaving the one we asked to have well done doughy and disgusting. And everyone who ate them has diarrhea today. $70.00 it cost for this wonderful experience. Never again.
The wings were fresh and tasty... not a big fan of the soup. Service was really good all the girls were friendly and efficient.
43 minutes for the food to come, pizza was way undercooked, pasta had the wrong sauce, cheese bread had no cheese but here's the kicker, my pasta was supposed to have fresh mushrooms, when I asked why it didn't the actual supervisor goes and brings me a side of UNCOOKED FRSH MUSHROOMS and when I said this isn't going to work he offered to wrap it up for me and to top it all off there wasn't a single apology for anything, the single star they get from me because I must admit the place was clean.
We visit Boston Pizza regularly. It is a great place to go and eat with a few friends and family. The food is always amazing. Portion sizes are just about right, prices are very reasonable. The staff are very friendly and attentive. We will continue to visit and recommend to others!
Love their all meat wings and pizza.
As usual, 5 stars. Pizza is delicious. They provide quick service and are always pleasant.
My order was forgotten, so did not receive my meal at the same time of the other people. Pizza did not taste good and was sick all night from it. Bad experience.
Good food, theybare doing everything they can to keep their staff gainfully employed which is amazing in these difficult times.
Always friendly service and good food.
It seemed like everybody else was a priority except us. The waitress took forever to get our order and the other waitress kept coming around wanting to clean up our table and give us the bill when we hadn't even received our meal. Food was okay, but we had to wait 10 minutes to get somebody's attention to be able to get our pizza boxed up. Finally I got fed up and picked up the plate and took it over to the waitress and bartender. They look surprised that I was bringing a pizza to them. To make matters worse, when the waitress was putting together our bill she got into a conversation with the bartender for about 30 seconds about small talk while we were sitting there waiting. Not very impressed at all.
Always good
I will not go back to this restaurant and will not recommend it. My husband and I went for dinner on Valentine’s Day. We had just been served our food, when a waiter serving a different table spilled a tray of drinks on our cell phones, our table and our laps. He went to get us napkins to dry our iPhones and us, but stopped to discuss where people coming in should be seated before bringing us the napkins. When we expressed concern about our phones, he advised us to put them in a bag of rice – which we did not have on us at the time. We were moved to a different table and by the time that was done and our phones were dried our food was cold. When the bill came, we were charged full price. When we pointed this out to our server, she took $9.00 off the bill. I would have expected a manager to visit our table, the offer of new, fresh entrees, or our food to be comped. It was not very pleasant to drive home in wet pants, smelling of beer! I would give this restaurant 0 stars.
Very good service
The food is consistently good. The atmosphere is great and very family friendly . There is plenty of parking and the lot is clean .
Good food, nice music, good service, I like the place
had problems with the kitchen, but they were nice enough to give me a discount on my meal to make up for it, without me having to ask
Always a great place to go. Soooooo many tvs.
This is my third time being at Boston pizza and the food was amazing and the service is 100 percent as always would recommend this place to anyone.
Excellent service and great food. Wish there were more stars to give.
The bartender in the lounge was very good clean and organized. Very impressed
Terrible service. 2hr wait for food and order was incorrect when it did finally arrive. Wouldn't recommend
2 hour wait bill not right extreamly confused when time to pay
Food was great! My server Bella was very compliant and helpful with my issues and always made sure what I needed was delivered!
(Translated) Shiity service. Lmao (Original) Shiity service. Lmao
The food was good and the service was very good.
Went here for a team dinner. We were seated at a dirty table which we had to ask to get cleaned. The waitress didn't even offer water to drink. Absolutely horrable experience! Will never come back and I will tell people to avoid this place like the plague!!
Tried to order online - system down - called in an order, after a 2 hour wait called to find out where it was - it hadent been sent nor prepared - they offered to "take off" the $6 delivery charge and send it out - disconnected on the call at their end accidently. What is so hard? at least accept some responsibility, your business is not suffering because of a recession in Alberta.
Wings weren't cooked throughly, mini cheeseburger sliders had no cheese, overall the worst meal I have ever had at Boston Pizza. Be a while before or if I go back.
Good food, very nice server but kept forgetting about us
We went this to this Boston pizza twice since we were staying in brooks for the weekend. Both times were terrible!! First night we were there the server didn't smile, was not friendly, and was very short. They ran out of chicken fingers on the kids menu so we ordered wings. They didnt even offer a discount on them for the inconvenience. My husband ordered the skinny Sicilian and that was the worst looking and tasting pizza. Our server did not bus our table till the end so we sat infront of all of our dirty dishes.She did not ask how our meal was once, and our drinks were empty awhile before she came to our table to see if we wanted another. We tried to go in again the following day and waited 20 min before we got up and left since none of the 5 servers we saw came over to even get a drink order. We love Boston pizza, but this one was the WORST one we have even been to. I would have asked for a manager but didn't want to wait even longer while I had starving children waiting to eat.
Mediterranean wrap was awful. Service was good.
All time favorite place to go while in dauphin.
We ordered 2 small pizzas and paid over $40 .... Not even worth the call to order. Toppings were so slim we might as well just ate bread! Not impressed in the least!
Broke my covid drought here....
Very beautiful place.. service is great food was delicious..
Slow and poor service. Witnessed an elderly couple who walked out after 15 minutes of being seating without being served upon.
Garlic shrimp pasta was amazing!!! Server was slow... Good thing food was worth the 15 minutes just to take our order and the 20 minutes waiting for the bill. .
Everything is exactly the same every time.
loved the chicken parmesan. good service..
Great food at great prices. Excellent value for sure!
Good food good service.
There was barely a stitch of sauce on the pasta I received. I asked for mushrooms, and got a grand total of 5 very thinly sliced, barely present mushrooms...the pasta with LITERALLY 2 tablespoons of sauce in a huge tray of noodles. It was late, I was tired, but I gave them a call. I spoke with Colleen, the manager. Her phone etiquette, her care, her kindness and sincerity really stood out for me. She was very apologetic and gave me a few options as to how she would rectify it. I told her I didn’t want a new meal because it’s so late, but she assured me she could be there in 10 minutes to deliver it herself. This impressed me! Things don’t always go right, but how that’s handled goes a long way. The unfortunate thing was that the second meal that came was no better than the first. I guess that’s just how their food is, so I will never order Boston pizza’s pasta again, because it’s by far the worst pasta I’ve ever had. I would’ve taken canned pasta over this. The food gets zero stars, because I just threw two containers into the garbage now rather than one, but the management is great and Colleen deserves 5 stars. I will add that the delivery lady that brought the initial delivery was great. THIS PLACE WOULD BE UNREAL, IF THE FOOD WAS GOOD!
Ordered a pizza and pizza bread with sauce. Pizza arrived cold with no sauce. Don't know why I thought this time would be any better than before.
Lovely staff and fast service
Great place to take ur family and meet friends to sports
Horrible service in the lounge area every time I visit or drive through town. Food is great though. I usually go to Mr. Mikes for a quick drink or bite now.
Today was a disappointing experience on many levels. I am not sure if it is because of staffing strains related to opening back up after covid or not. I have eaten at other restaurants since opening up after covid and have not been so disappointed. The food took more than 40 minutes. The mushroom pasta tasted like canned mushroom soup with noodles and had the same consistency. The calamari was doughy. I will give coodos for caulifliwer crust...it was decent. Coffee cold. I am not sure the dollar value is there. We all had water and there was one with coffee and it was about 25.00 per person.
Really good service
Good food and lovely waitresses.
Did not care for my food had it before and it was good sure was not good today
Service slow but staff are friendly...food delicious
Food was good but it's disgusting to see so many flies in the restaurant. Having four buzzing around your table as you eat is just gross. Makes you wonder how many are in the kitchen, or why they're there.
Great place to have a beer, dinner and watch a sports game
Very good pizza, good prices and very fast!
2nd time there this month. 1st visit, 45 min wait for food then another 45 mins to get dessert and the bill after we were done eating. Ended up there for almost 2.5 hours. Tonight again, 20 mins to get order taken then 45 min wait for food. Another 2 hour visit. We’re done with you.
Well the menu changed since last.time I was there, some.of the same old.favorites, service rates as.ok, food was fairly.good, but the prices has gone up by 40% Two large.regular pizzas, a.personal lasagna and 4 pops, oh and an appy of Panera bread was $166.00 Wont be going again anytime soon.
Amazing service & excellent meals.
This year it seems as though quality has gone down, used to love going. I dont find this a location issue, just overall. Best of luck.
bad
We all enjoyed our meal & service
The food and Service was awesome
We ordered takeout and waited an hour and 20 munutes for are food. We ordered 2 bacon chipoltle s and ther wasnt a hint of bacon and was bland. My girlfriend ordered lasaughnia bolognese and it was noodles cheese and tomatoe sauce. No meat and barely any cheese. Got to say we were very disapointed. ????
Love it here! What's not to like! Great service, great food, fishbowls, schooners, sports, pizza. What are you waiting for!
Our server was amazing! Boston pizza is getting one star for 3 hosts standing at the front holding up the counter talking as swearing within war shot or us and many families. Food seemed like it sat under the heat lamp for a while, looked like everyone was too busy gossiping to work. Won’t be returning it’s actually worse than the Dunmore location
Absolutely freezing in there. People were huddled in their winter coats looking acutely uncomfortable. What a way to cut corners!
Food was good, but waitress was rarely around.
A great place for friends to get together.
A great location to bring family and friends for a meal and visit. I enjoy the wings and pizza. Im not a fan of the pasta, not enough flavor. Most times the music is a little louder than needed but still a great place to eat.
It tastes like the food was unthawed and precooked in Toronto, frozen overnight before it was shipped to Winnipeg's provincial head kitchen as it unthawed in the back of a pickup for its journey to swampy Manitoba, covered with crystal clear budget brand cling wrap the industrial microwaves buzzed with delight producing an invisible spectrum of uranium strength hot zaps heating my veggie burger's insides well above room temperature while the broken refrigerated box truck sputtered through the scenic Riding Mountains the once freshly preserved food froze at the top of each rolling hill before rewarming in oven safe fireproof pockets under the hood before landing on my plate inbetween a bun that wished it was an onion bagel tucked away in a cozy corner of Dauphin's Marketplace mall's parking lot. Best part was close proximity to the once luxurious Highland Motel.
Great service, good food. Shrimp tacos were yummy, hubby loved his burger. Also great views from the bar side! Probably the best BPs I've been in.
The owner and staff really go out of there way to make sure you have great experience. Ordered four large pizzas best in town! Did not disappoint
Had dinner tonight with 5 friends. Worst meal We ever had. Six meals and not one of them was fit to eat. Suffice to say we will not to going back to Boston Again.
worst visit ever, bartender was not interactive with customer.. if you sit at the bar you get a feel for a place because of the bartender, tonight was the opposite, bartender looked like he did not care, slow and not engaging customer.. customer felt like an inconvence instead of someone who was important... i hope my next visit he,s not behind the bar otherwise i will eat else where....
Boston Pizza is a great place for a nice meal . The worker are very pleasant..
boston pizza used to be really good, especially the pasta...the prices are too high now and the food quality is low...i usually get delivery and always get chicken and mushroom fettucine alfredo....it now costs $18.95 and although the portion size is ok and the sauce is good, that's pretty much all you get...noodles and sauce....there is hardly any chicken and what you do find is tiny little pieces...for what you get, it probably only cost less than $2 to make...i think boston pizza needs to take a good hard look at their menu and what they consider good quality food...i think it could be a great place to eat again if they focus on in house made things and satisfying components to their meals like the proteins....there's potential to make it really good if they want to
I was waiting for my pick up order and the wait was pretty long but Lilly was so attentive and she keeps updating me about my order. I usually get angry for waiting for so long but she made me calm and not angry. She's the best. She should get a raise. Not many place can make me feel calm waiting for so long. She's the best.
Service was great and as always food was devine!
Wow im full good food and services .good time
Nice environment
Dinner
Beautiful!! Their food was just as beautiful even environment was good as well and very family friendly. Highly recommended!!
Great Pizza and Great customer service
Great food. Good service.
A long time waiting for the pizza (about an hour) and quality wasn't as good as expected. Price is also high (around 16$ for only one 10 inch pepperoni pizza.
Why do I get a notification every time I go to work?
Excellent food and service! We had Thai shrimp bites for an appetizer...sweet and spicy...just right. I had the El Dorado pizza and my wife had Jambalaya pasta for mains. Both were really good...the pizza was actually one of the best I have had. Server was courteous and knowledgeable.
Great food. Lunch specials are a good deal. Only place in town where you can sit down, have a good meal, drink, and watch the game.
Great service
We wait our food so long.
Great atmosphere, great service. .. But I found it a little pricey for pizza and fries.
Well for a slow Tuesday Sept 25/18 evening approx 7:30 pm, my date and I were greeted by a semi friendly staff, obviously sharing conflicting attitudes between hostess and server! Then ordered a simple Cajun chicken Cesar salad and dry ribs to be shared between the two of us. No garlic toast, and when we asked we were told if u want to pay an addition $$$ ???? since when does Cesar salad not come with garlic toast. We were not offered fresh ground pepper or even if our food was ok?!!! Our drinks were never refilled until we asked! We shared the choc cheesecake explosion but had to ask for whip cream as it was dry???? And had to ask when it was coming as 15 minutes later and we still had not received it???? Again, we had to ask for our bill and waited and waited, then we got up from our booth, oh my goodness, the server finally noticed us???? Wow, Jim ???? are you aware how terrible the service is at your Boston Pizza ????
Cold food! My soup came out at the same time as my main course.
Great place excellent food and family run. Will definitely be going again!
Great restaurant!
Disapointing, food médiocre, didnt get what was ordered
Took the kids and grand kids tonight for pizza. We waited 20 minutes for drinks, waited 55 minutes- still no appetizers. We then asked and was told food would be another 35 minutes. Kids could not wait- we had to leave and go elsewhere. Oh, and bathrooms were disgusting. I am not going back to Boston any time soon - 2 hour waits to eat pizza in a dirty over priced resteraunt is unacceptable.
Terrible experience. Not only did we wait 20 min for a single drink but also got our food cold. Screwed up our order. Then after it all they said "would you like some free dessert even though it's not our fault" -_-
Sat there for over an hour before one of the people that was with us finally got his food. Other people that came in at the same time as us got there food and left before we did. No discount or anything when we left. Go somewhere else
Was very good food and Excellent service!!
Lasagna was horrible! Looked and tested like it was from a can.
Waitress was friendly, what little we saw of her. The place was to loud, music blaring. Food was overpriced and substandard. And for following covid restriction our table was not sanitized properly there was goop on the top of the salt shaker.. We like the Briar park location way better.
Wait times for a simple meal over a hour and half
Great service
Had a great salad! Much appreciated!
The worst. They will send you home with takeout food and give you no napkins and no Cutlery. Then they'll tell you come back and get it yourself or will bring it out to you in 30 minutes when your dinners ice cold.
Great service! Lots of room.
Always good food and always friendly staff
The ladies doing pick up orders tonight were amazing! Super friendly and as my meal was a little longer than expected they gave me full refund! I never expected them to do all of that! Working many years in the serving industry I know …
Food great and waiter was awesome
Portion sizes are good for the prices. Good variety. They have choices that are strictly unique to Boston pizza. So highly recommend trying a different item off their menu. Never disappointed in taste.
The attention is very good
I've been to many Boston Pizza's all over the eastern part of Canada and this has been by far my favorite to date. The server was very friendly and had many funny jokes that my whole family enjoyed. Great place to watch sports.
Food was excellent .service by staff no quite the same as before the covid pandemic.Maybe because they just recently reopened to sit in service.the service of the wait staff fell a little short.but will certainly go again.
Love the food here staff is usually friendly too
Awesome food awesome service will definitely come back here
We are typically big fans of Boston Pizza, but we were greatly disappointed this time. We ordered our meal and 30 minutes later our server came back and said that they had somehow lost our order. The server also informed us that they were out of the "Bug Pasta" for the kids. We waited over 45 minutes for our food. The food was mediocre at best. The server did nothing to better the experience. No discounts, no complimentary appetizers. Overall a bad experience.
Gluten Free food as well. Delicious food.
Great Food and Service
Wings were good,pizza okay but steak was horrible, ran out of vegetables that's not good.BP is loosing their touch once again.
The great thing about Boston pizza is that the food is generally the same at every location and they know how to hire good, enthusiastic employees. The location in Courtenay is no different. Our server was fantastic and she engaged the kids …
I had BP for dinner and ordered the quesadilla with a side of fries. The flavour was good, however, the quesadilla was soggy... probably due to being made using pizza dough... and the fries were cold. With that being said, the service was fantastic and our server was very attentive.
The food when you get it right is great but I have had a lot of times going there and having to wait over 1hr for a meal isn't right no matter what type of Restaurant you go to.
I found service very slow and price quite high
The manager from tonight was very polite and helpful. Addressed my concerns and my order has never been do quick. …
Food was delicious and the wait staff absolute sweethearts very attentive
They were short staffed and exceptionally busy but our waitress was attentive, food was hot and came fairly quickly. Kudos.
Apparently people wearing clothing covered in Nazi white supremasict symbols are fine in the lounge. I complained and was told they were in all the time so.....
Big portions delicious food
I had ordered chicken wings. The service was great, however the odd chicken wing had been broken/shattered. You had to be careful how you ate because of the shattered bones. Quality control needed.
The Dauphin BP is usually a good place to eat, watch sports, and meet up with friends... but not when the waitress is ignoring you after trying to get her attention 3 times. Like really? Why hire people who aren't friendly and social? Brandon and Portage BPs are definitely NOT like that.
The chicken club was really good. It's my go-to with their limited menu. If only the beer selection was better. A couple smooth dark beers (not Guinness) would be nice to see.
This place look like it would be a great place to hang out and have a couple of beers. The service is also very good.
The Pizza was awesome!
Good service, good food, found there new poutine dry,
The service is good, their garlic fingers tasted odd, pretty sure they weren't fully cooked. I tried one of their drinks, and it was just as well if i was drinking ice water.
The food was good, as it usually is at most BP's, however it took a solid 40 minutes from the time we ordered until the food was served. We were just a family of four, so it shouldn't have taken nearly that long.
A little pricey but the service and food made it all worth it
Love this place. Friendly staff .
Good food, staff friendly, slow service from kitchen though
Very glad this place is done. Bad service and bad habits. Hopefully the new site will be better
Most definitely not my go to place had to many bad things happen the 3 to 5 times going there and out of the five time only one time went smoothly. Food was always tasty but the service and wait times is what really got to me. Maybe better now since it's been over a year since that last visit.
Very good service and food at this location.
too loud or is it just a place for kids?,i am not paying good money for noise the food was nothing to tell about
This Boston pizza on Strachan rd se .... is horrible...... the service is oful. The wait times are huge . . And 20 minutes for a waiter or waitress to come to the table to even offer me a drink ..I waited forever for service and food .... the pasta dish I had was so so good ... but the service that I got was not ... wont be back ....
Good food. Good service.
Food is great, always friendly staff. Taylor was our waitress when we dined in to celebrate our son's Birthday on our recent visit, She was so friendly and fun. Made our experience even more enjoyable and a more personal experience!
Didn't get our starter or our water. Nothing was said when we said we didn't get it on the than oh. Go to the one In Redcliff way better service and food
Awesome team supper!! Staff was amazing and helpful!! Definitely would go back!!
There is good stuff
Took 5 of us out for dinner last evening after boating all day. WORST FOOD EVER!!!! Cauliflower bites were greasy and virtually unrecognizable; "Bugs n Cheese" were flavorless - in fact our granddaughter didn't even want the desert that …
Great staff... Better food!
Love their pizza but as for steaks it was not something I would order again ... beat to stick with their main thing which is pizza
Great food. Clean comfortable. Great service.
Service was good. Restaurant was clean
Good food, and service was good
When arriving I had a good feeling about this hustle and bustle restaurant. It had a sporty and coolll vibe, you know? The staff also seemed to have an edgy, sporty vibe. But they were very welcoming and reassuring. It’s very nice to see these kiddos working hard. My old pals ordered their food and said “it didn’t lack flavour or love”. I ordered the vegan power bowl. Hmm, well all I can say is that it did lack some flavour and love, but still enjoyable. And Unfortunately the food did take awhile to come. In all it was a pretty fun ride. Thank you Boston pizza.
Georgous friendly staff. Food is always amaizing. they never let me down yet! love this place!
This is my first time in Dauphin and was happy to see a BP, the excitement was short lived however. The service was non existent and it took forever to get it, when it came it was wrong. The salads were hot and the food was tepid at best. There were flies everywhere, it was absolutely disgusting. I will not be back.
Had an awesome Royal Hawaiian pizza and Spinach Artichoke dip. Friendly waiter and staff. Overall great atmosphere!
Visited at 10:15pm. Toppings were a little thin, good amount of sauce, quick service, an abundance of servers asking if I was taken care of. Didn’t get any mints!
Excellent service. Excellent food. Just a bit noisy.
Love this location, and they are always very good about accommodating any customizations I ask for with the food!!
The food is incredibly
Worst pizza! Service was ok but the management was very rude and unprofessional
Good food
Very pleasant
Awesome service! Great food! Fun!
Our server Bella was so great! We eat her often and last night was a great experience which isn't always the case
Ordered some ravioli and they were not that good
Still a nice sit down meal, but over the last 20 years a continuous degradation in the food makes me more disappointed every time I go there. I remember my dad saying the same thing 15 years ago and thinking he was crazy, but now I see what he means. Than again I'm spoiled by a good cook at home so maybe I'm biased.
Slow service, alright food (pizza was way too salty), we ordered a few mixed alcoholic drinks that seemed super light on the alcohol. For 7-8$ a drink, not worth it. I was looking forward to having a BP in Corner Brook, but the experience wasn’t great. When the waitresses came to the table it was curt and they were gone before you realized they were there, and then we felt ignored for most of the dinner. They did not ask if we wanted refills, not once, and being in the sports bar section that is a HUGE miss. The best way to describe the overall experience is that we felt unwelcomed. I won’t be going to this Boston Pizza location again.
Decent pizza fast delivery
Worst service ever received from a Boston pizza franchise. Messed up our order and when we told the waitress our there she showed bad attitude won’t visit here ever again and won’t recommend it to anyone
Very good service very good tasty and yummy foods.the place is awesome with so many big screen.i can eat there everyday ????????????
Allergy alert!!!!! First and only time ordering from them I was horrified at their negligence. Ordered a pepperoni pizza and they came with a completely messed up pizza sent it back and second one had hidden mushrooms. The cooks went to make a delux then simply picked off the mushrooms. That's dangerous, they left some behind too and I have a mushroom allergy. They kept offering me another meal at another time but no thanks! You can't pick something off and think it's safe. Very disappointed I was looking forward to trying their pizza since I'd had it before in Halifax and it was so good. I'll just accept my refund and stick to my regular pizza place
I have been to BP's 3 times this week and 2 out of the 2 times I waited over a hr for food (Ribs )
Shortage of food and drinks
The best late-night pizza joint. The owner is a hardworking man who works hard to keep prices low while also providing quality and flavor!
Always great food. Love the Memphis sandwhich and the cactus cuts! ????
Not the best place Pizza Hut is much better
Food was delicious however servers seemed short staff and delivery of ordered items were rather slow.
Justin was doing very well as a server. Good service. I ordered the Kick'n Memphis Chicken Sandwich with fries. Had a nice kick with the fried jalapenos.
Going to BP'S tonight for a Birthday supper &drinks.
Food was great but the tv's were to loud
Its BP's decent lunch, decent price
The service was great! Very nice staff and my personal size pizza tasted great!!
Had dinner at Boston Pizza tonight (havent been since I moved away in January) and was super disappointed with my meal. My waiter Rylee was great, she checked up on things to make sure things going okay, did an incredible job. However, my food.. my poutine was ice cold, felt like it had been sitting for 10 minutes before it got to the table.. the normal cheese curds I guess don't exist on a poutine anymore at BP? Shredded cheese with some gravy on it, and I also got a quesadilla.. it wasn't what I have usually had before, 98% of it was tomato, it was sour, soggy and a complete mess. I am super disappointed in this meal as I am usually one to amp up BP to all my peers..
Great sevice , fast and efficient !
I came in for a take out order of pasta and ceasar salad. The staff was polite and helpful. When I got home, I realized that my salad was not in the bag. I phoned the restaurant and they immediately knew that they had missed putting in my bag. The supervisor delivered it to my house. Any restaurant can make mistakes, but Boston Pizza remedied the issue quickly and professionally.
Great food, service and friendly people.
Great service, great good!
It's always good
Great service and wonderful soup. Will be back!!
Awesome lunch!
The wait staff are very friendly but the kitchen lets them down with inconsistent food and not making items as they are asked to be made. Disappointing
I wasn't actually at the location but the delivery driver is a terrible driver. Lets do 70 in a 50 with icy roads, I don't see anything wrong with that. That alone makes me not what to go here. You're business is literally all over your delivery van so you should represent them a bit better with your driving. You obviously don't care about the safety of others let alone yourself.
Always great service from day one. Great food. Friendly staff.
Its not my first time that I eat there and until this time all was good, but this time I was with my friends in Medicine hat and it was horrible!!! We wait around more than hour and they start to serve the food so slowly that some people in the table finished to eat and some even don't start because they didn't get the food. And when the food finally came it was really small portion... I asked for a double vegtables they gave me only half and told me thats their double and if i want more i nees to pay and extra $4 after i already asked for a double. The manager was rude and no help at all..i will never come back to this boston pizza again. Very sad i paid $20 for a meal and im still hungry. Very dissapointed, a resturaunt like this should have better service and care more about their customers.
Good food and service.
Been there a couple of times now good service each time food has been good and portions good.
My second favorite after Adelinas
Delicious food, fast service, good price, caring staff.
Great service with pretty good food.
Great food, usually great service. Food is a little pricey compared to similar resultants in town but the serving sizes are generous. I had one issue with service quality but the management dealt with the issue quickly.
"Gluten-wise" pizza was FANTASTIC!
We go here when we get off work late because they are one of the only places still open and they have large meal-sized salads. The wait staff here are cheerful and upbeat too.
Over priced. Slow service. Cold food again
Very polite and respectful server tonight. (Ciara H.) ????????????????
Will never order delivery from here again, they charged way to much for what was there, food was cold and over cooked, everything was burnt and the caesar salad gave my family bad food poisoning.